Customer Service Jobs - Riyadh Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role will be based in Riyadh The Brand &amp; Customer Manager role represents a unique opportunity to make a meaningful impact for patients in Saudi Arabia. The role is responsible for leading and coordinating efforts across the Cardiometabolic portfolio, with main focus on the launch of our new PCSK9 inhibitor. In this role, you will play a critical part within the Pharmaceutical Business Unit in Saudi Arabia, ensuring launch excellence and long-term brand success. You will maximize the value of the assigned brands by delivering on sales and market share objectives, enhancing customer experience, and maintaining a strong customer-centric approach. You will lead and drive both the strategic and operational processes for the assigned brands, including launch preparation, lifecycle management, and long-term brand strategy, while coordinating cross-functional collaboration across the Cross Functional Team (CFT). Key responsibilities:<br>1. Launch Excellence / Brand Strategy &amp; Planning<br>Drive launch excellence by developing and executing a comprehensive launch plan, including product positioning, pre-launch activities, patient journey mapping, and insights generation. Develop and implement robust brand plans in collaboration with the CFT, including positioning, segmentation, and messaging strategies. Lead brand planning and forecasting in coordination with relevant stakeholders (finance, sales team, etc..). Analyze market trends, competitive dynamics, and customer insights to inform strategic decisions and identify growth opportunities. Analyze market trends, competitor activity, and customer insights to inform strategic decisions. Identify opportunities to be unlocked and partner with the relevant stakeholders to drive results, such as the Market Access team. Identify and monitor competitors, market conditions, and industry changes that may impact sales in the assigned portfolio. Partner with Market Access and other stakeholders to unlock opportunities and support optimal patient access. Identify high-potential accounts and map key stakeholders and patient pathways within the healthcare ecosystem.<br>2. Promotional &amp; Campaign Management<br>Lead the development of integrated communication strategy (digital, print, in-person), including promotional materials and multi-channel campaigns, partnering with external agencies as needed. Coordinate with medical, regulatory, and legal departments for approval processes. Develop and support the implementation of effective brand launch and portfolio selling strategies.<br>3. Stakeholder Engagement<br>External Stakeholders Engagement: Develop strong relationships and partner with key opinion leaders (KOLs) and healthcare professionals (HCPs), to support brand awareness and education, through in-person interaction, events &amp; Congresses and activities.<br>Internal Stakeholders Engagement: Partner closely with the CFT to align on strategic objectives, build a comprehensive plan and related activities/tasks (including support in planning, organizing, and coordinating activities) and monitor implementation. Support the CFT in staying up- to date on the latest product and therapeutic area information. Support the sales force through training, marketing tools, and clear brand communication.<br>4. Budget &amp; Operations<br>Manage brand budgets and ensure cost-effective use of resources. Maintain a complete database of all planned and implemented activities per brand to effectively track progress and keep stakeholders informed. Monitor sales data, CRM outputs, and marketing KPIs to assess effectiveness and inform future strategies. Complete and submit all assigned reports in an accurate manner and as per schedule date.<br>5. Personal Development<br>Continuously upgrade technical knowledge and skills to follow new marketing trends and methodologies relevant to the assigned portfolio and stays up- to date on the latest product and therapeutic area information for all allocated portfolio indications by attending internal scientific and product trainings, conferences and symposia, as well as by self-study; Writes his/her EDP with guidance and agreement of the Manager, who assesses it quarterly for progress. Compliance<br>Ensure strict adherence to pharma marketing compliance, ethical codes, and internal standard operating procedures (SOPs). Ensure all promotional activities comply with regulatory and company standards. Ensure that all relevant company policies, business practices, local Laws and regulations, and compliance guidelines are being followed ensuring high compliance and ethics standards. Ensure highest level of integrity in the territory.<br>Skills and Qualifications Required<br>Strong business acumen and analytical skills<br>Self-driven, with the ability to work autonomously and deliver results<br>Strong leadership, communication, and cross-functional collaboration skills<br>Ability to influence without authority<br>Excellent organizational and prioritization skills<br>Strong customer and stakeholder management skills<br>Bachelor's degree in a relevant field (Pharmacy, Life Sciences, or Business)<br>Minimum 5 years experience in the pharmaceutical industry<br>At least 2 years of marketing experience required<br>Saudi nationality required<br>Previous experience in the Cardiometabolic area and/or launch experience in KSA is preferred<br>Proficiency in English required<br>Required Skills:<br>Adaptability, Brand Strategy, Cardiology, Communication, Cross-Functional Collaboration, Marketing, Marketing Data Analysis, Marketing Strategy Implementation, Project Management, Stakeholder Engagement, Strategic Planning, Strategic Thinking<br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong business acumen and analytical skills</li><li>Self-driven, with the ability to work autonomously and deliver results</li><li>Strong leadership, communication, and cross-functional collaboration skills</li><li>Ability to influence without authority</li><li>Excellent organizational and prioritization skills</li><li>Strong customer and stakeholder management skills</li><li>Bachelor's degree in a relevant field (Pharmacy, Life Sciences, or Business)</li><li>Minimum 5 years experience in the pharmaceutical industry</li><li>At least 2 years of marketing experience required</li><li>Saudi nationality required</li><li>Previous experience in the Cardiometabolic area and/or launch experience in KSA is preferred</li><li>Proficiency in English required</li></ul><p></p></section>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest service agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li> <li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li> <li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li> <li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li> <li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. You will be instrumental in helping customers scale their usage and drive innovation across their business while ensuring a seamless experience through the full lifecycle of their ServiceNow partnership.</p><p>What You Get to Do in This Role:</p><ul><li>Drive Business Outcomes: Own a portfolio of customers, guiding them through the entire post-sale experience. Ensure they achieve business objectives and maximize the value of their ServiceNow investment.</li><li>Strategic Guidance: Build trusted advisor relationships with key stakeholders at multiple levels within the customer organization. Align ServiceNow s solutions with their business goals, and provide recommendations that drive both short-term and long-term success.</li><li>Customer Success &amp; Adoption: Drive adoption and product utilization across your accounts, ensuring customers gain maximum value from their ServiceNow products. Focus on expanding use cases and ensuring customer satisfaction and retention.</li><li>Create Tailored Success Plans: Develop personalized success plans for each customer, with clear milestones and outcomes. Conduct regular quarterly reviews to track progress, provide insights, and adjust strategies as needed.</li><li>Lead Issue Resolution: Proactively monitor customer health, addressing potential risks and escalated issues in a timely and collaborative manner. Work with cross-functional teams to ensure swift resolution.</li><li>Drive Innovation and Advocacy: Be a champion for ServiceNow, sharing customer success stories and helping create new use cases that showcase the impact of the platform. Promote continuous improvement by feeding customer insights into ServiceNow s broader initiatives.</li><li>Cross-Functional Collaboration: Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers. Work collaboratively across teams to drive seamless execution and successful outcomes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To be successful in this role you have:</p><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes , decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI s potential impact on the function or industry.</li><li>Must be able to travel to Kuwait weekly</li><li>Experience in SaaS or IT Industry: Strong knowledge of ServiceNow or similar SaaS platforms. We re seeking candidates with sector experience across Enterprise industries</li><li>8+ years of experience working in a technology-driven, consultative environment where you ve helped customers deploy and derive value from digital solutions.</li><li>Proven Customer Success Track Record: A history of driving successful business outcomes for customers, ensuring high levels of satisfaction, adoption, and renewal.</li><li>Relationship Building: Strong interpersonal skills with a proven ability to build and maintain relationships with senior customer stakeholders, including C-level executives.</li><li>Analytical &amp; Problem-Solving Skills: Strong quantitative analysis abilities, with a knack for assessing customer needs and identifying opportunities for improvement or expansion. Comfortable using data to drive decision-making .</li><li>Entrepreneurial Mindset: A creative, high-energy, self-starter who thrives in fast-paced,ambiguous and dynamic environments. Ability to manage multiple initiatives independently and drive initiatives to completion.</li><li>Collaborative and Cross-Functional: A team player with the ability to work across various internal functions (Sales, Product, Support) to ensure alignment and success for the customer.</li><li>Excellent Communication: Exceptional written and verbal communication skills. Comfortable presenting to senior stakeholders, both internally and externally, and able to tailor communication for different audiences.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p> <ul> <li>Respond to customer inquiries promptly and professionally through email, live chat, and phone support</li> <li>Provide accurate information regarding products, services, and company policies</li> <li>Assist customers with account-related issues, order inquiries, troubleshooting, and general support needs</li> <li>Deliver empathetic and solution-oriented service to maintain high levels of customer satisfaction</li> </ul> <p>Issue Resolution &amp; Follow-Up</p> <ul> <li>Investigate and resolve customer concerns efficiently and effectively</li> <li>Escalate complex cases to the appropriate internal teams when necessary</li> <li>Maintain accurate records of customer interactions and resolutions within internal systems</li> <li>Follow up with customers to ensure issues have been successfully resolved and expectations are met</li> </ul> <p>Customer Experience &amp; Engagement</p> <ul> <li>Build strong customer relationships through professional, friendly, and clear communication</li> <li>Gather customer feedback and share insights to support product and service improvements</li> <li>Contribute to customer retention by consistently delivering high-quality support experiences</li> <li>Support a positive, collaborative, and customer-first team culture</li> </ul> <p>Systems &amp; Administrative Support</p> <ul> <li>Utilize CRM platforms, customer support software, and communication tools effectively</li> <li>Keep customer records and documentation accurate and up to date</li> <li>Assist with maintaining FAQs, internal knowledge bases, and support resources</li> <li>Follow company procedures and operational standards to ensure service consistency</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 2 years of experience in customer support, customer service, or a similar role</p> <ul> <li>Excellent verbal and written communication skills</li> <li>Strong problem-solving abilities with a customer-focused mindset</li> <li>Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment</li> <li>Professional, dependable, and patient approach when interacting with customers</li> <li>Strong organizational skills and attention to detail</li> <li>Comfortable working independently in a remote work environment</li> <li>Familiarity with CRM systems and customer support tools is preferred</li> <li>Basic proficiency in Microsoft Office or similar productivity software</li> <li>High school diploma or equivalent required; additional education or certifications are a plus</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide fundamental support to the Team Head, Relationship Managers (RM), Investment Managers (IM) to assist in the day-to-day business activities in all aspects of client servicing and operational support. Act as the primary point of contact for RM and client for all operational requests by liaising with key stakeholders Onshore and Offshore (Cross Border, CLM, Business Management etc) Responsible for timely action on requests and issue resolution to meet the client/RM requirements. Handle and respond to RM requests and client queries related but not restricted to account documentation, account balances, account maintenance activity, statement information, general product and/or service information. When required, attend client meetings along with RM to provide support to meet client requirements. Assist RM in new account opening process preparation of comprehensive account opening pack for submission to CLM team post client signature. Possess good knowledge for review and preparation of client signed quality packs including Booking Centre documents to be submitted to local CLM team for New Account opening. Assist RM in liaising with CLM/AFC/OBS/KYC Review Team for follow up/provide additional information/documentation if requested. Follow up on any Booking Centre/Regulatory document deficiencies promptly to help RMs achieve their Key Risk Indicators (KRIs). Ensure all operational tasks related to client accounts are completed in a timely manner to ensure satisfactory service levels to clients. Ensure timely assistance in input of call reports (provided by RM) and proper record retention of call reports in Group shared folders (protected at all times) wherever applicable. Remain current and thorough on operational processes, services and firm s systems/applications. Develop good understanding of the governing regulatory framework and upholding relevant policies/procedures to mitigate risks; ensuring that the Bank is protected. Support RMs in performing client after-sales tasks and coordination of marketing events invitations and approvals. Where applicable, managing the daily mailing of documentation to the relevant booking centres. Fostering strong working relationships across coverage, product and infrastructure divisions. Participate in all AM group projects and meetings. Handle any regulatory/non-regulatory projects within the stipulated deadlines. Liaise with IT for arranging any Video conference meetings/calls. Ensure back-up responsibilities in the absence of other support staff to ensure business continuity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree or equivalent, Master is a plus Fluency in English, Arabic is a plus (written and verbal) Minimum 5 years experience in wealth management as assistant or in a sales support role Able to manage time and multitask Strong inter-personal, communication and consulting skills Excellent teamwork skills and the ability to work in virtual global teams and a matrix organization Client Centric</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supports Patient Diagnosis And Treatment By Installing Testing Calibrating And Repairing Biomedical Equipment; Training Users; Maintaining Safe Operations.</p><p>Approves New Equipment By Conducting Tests Ensuring Adherence To Codes And Making Modifications</p><p>Installs New Equipment By Establishing Adjusting Calibrating And Testing Performance</p><p>Maintains Equipment By Completing Preventive Maintenance Schedules Conducting Tests And Troubleshooting And Repairing Malfunctions</p><p>Calls For Special Equipment Service Evaluates Service Contracts And Maintains Equipment Inventories.</p><p>Directs Biomedical Equipment Operation By Providing Equipment Operation Demonstrations Instructing Other Healthcare Staff In Use And Care Of Equipment And Answering Questions</p><p>Evaluates Proposed Equipment By Conducting Tests And Evaluations.</p><p>Improves Equipment Performance By Studying Machine-Patient Interaction Conferring With Equipment Users Developing Modifications And Collaborating With Manufacturers</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supports patient diagnosis and treatment by installing, testing, calibrating, and repairing biomedical equipment; training users; maintaining safe operations.</p><p>Approves new equipment by conducting tests, ensuring adherence to codes, and making modifications.</p><p>Installs new equipment by establishing, adjusting, calibrating, and testing performance.</p><p>Maintains equipment by completing preventive maintenance schedules, conducting tests, and troubleshooting and repairing malfunctions.</p><p>Calls for special equipment service, evaluates service contracts, and maintains equipment inventories.</p><p>Directs biomedical equipment operation by providing equipment operation demonstrations, instructing other healthcare staff in use and care of equipment, and answering questions.</p><p>Evaluates proposed equipment by conducting tests and evaluations.</p><p>Improves equipment performance by studying machine-patient interaction, conferring with equipment users, developing modifications, and collaborating with manufacturers.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Service Technician is responsible for diagnosing, repairing, and maintaining vehicles according to manufacturer standards and company procedures. The role supports workshop operations by delivering high-quality technical service, ensuring customer satisfaction, and maintaining safety and operational excellence within the service center.</p><p><b>Key Responsibilities</b></p><ul><li>Perform vehicle inspections, diagnostics, repairs, and scheduled maintenance activities.</li><li>Identify mechanical, electrical, and technical faults using diagnostic equipment and repair manuals.</li><li>Carry out repairs and maintenance according to OEM standards and workshop procedures.</li><li>Conduct testing and quality checks to ensure vehicles are operating correctly before delivery.</li><li>Support troubleshooting and resolution of complex technical issues with guidance from senior technicians or workshop supervisors.</li><li>Accurately document repair findings, work performed, and parts utilized.</li><li>Ensure timely completion of repair orders while maintaining high-quality workmanship.</li><li>Maintain workshop tools, diagnostic equipment, and work areas in clean and safe condition.</li><li>Follow all safety policies, operational procedures, and environmental regulations.</li><li>Coordinate with Service Advisors and Parts teams to ensure efficient workflow and customer satisfaction.</li><li>Participate in technical training and continuously improve product and technical knowledge.</li></ul><p>Skills</p><p><b>Technical Skills</b></p><ul><li>Strong knowledge of automotive systems including electrical, mechanical, and diagnostic systems.</li><li>Ability to use diagnostic tools and workshop equipment effectively.</li><li>Understanding of repair manuals, technical documentation, and OEM procedures.</li><li>Knowledge of EV systems and high-voltage safety procedures is an advantage.</li><li>Familiarity with workshop health and safety practices.</li></ul><p>Personal Skills</p><ul><li>Attention to detail and quality-focused mindset.</li><li>Strong troubleshooting and problem-solving abilities.</li><li>Ability to work under pressure and meet deadlines.</li><li>Teamwork and collaboration skills.</li><li>Good communication and organizational skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or technical certification in Automotive Technology or related field.</li><li>Minimum 3 years of experience in automotive service and repair.</li><li>Experience with premium automotive brands or EV vehicles is preferred.</li><li>Basic English communication skills; Arabic is a plus.</li><li>Valid driving license preferred.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Join Our Team as a Food Service Sales Representative</strong></p><p>We are seeking a driven Sales Representative to connect local culinary businesses with our premium food products and supply solutions. In this role, you will act as a trusted consultant to restaurants, hotels, and caterers.</p><p>&nbsp;Your ultimate goal is to build lasting partnerships that ensure kitchens always have the high-quality ingredients they need to succeed.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Client Acquisition:</strong> Prospect and pitch to new foodservice establishments on a daily.</p></li><li><p><strong>Relationship Management:</strong> Maintain and grow sales with existing culinary partners.</p></li><li><p><strong>Market Analysis:</strong> Monitor local food trends and competitor pricing strategies.</p></li><li><p><strong>Order Management:</strong> Coordinate with logistics to guarantee timely product deliveries.</p></li><li><p><strong>Problem Solving:</strong> Resolve order discrepancies quickly to ensure customer satisfaction.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Major Skills Required</strong></p><ul><li><p><strong>Relationship Building:</strong> Establish immediate trust with chefs and restaurant owners.</p></li><li><p><strong>Negotiation &amp; Closing:</strong> Structure profitable deals that benefit both parties.</p></li><li><p><strong>Active Listening:</strong> Uncover specific inventory pain points during client consultations.</p></li><li><p><strong>Territory Management:</strong> Plan efficient daily travel routes to maximize client visits.</p></li><li><p><strong>CRM Proficiency:</strong> Track leads and log client communication</p></li><li><p><strong>Resilience:</strong> Maintain high energy and motivation after facing sales rejections.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Services Support Graduate you will become a part of Health Systems Services Delivery team in KSA that is highly energized and eager to win. In this team, we value diversity among team members, ownership, out-of-the-box thinking and ideas to strengthen our marketing strategy. We closely collaborate with other functions to deliver the best possible support for our customers and patients. By having you in this team we will ensure continues improvement approach on best in class service quality to our consumers on daily basis.</p><p>Your role:</p><ul><li>Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH</li><li>Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH</li><li>Perform corrective maintenance, supported when necessary by tier-2 support helpdesk</li><li>Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned</li><li>Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization</li><li>Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets</li></ul><p>You're the right fit if:</p><ul><li>You are a post-2024 Bachelor / Master graduate of Biomedical Engineering, Electrical Engineering or equivalent</li><li>Have experience in maintenance and troubleshooting of technical complex systems as an asset</li><li>Fluent in English, verbal and written in addition to local language</li><li>Customer-oriented</li><li>Available for business trips (driving license needed) inside the KSA</li></ul><p>In return, we offer you a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences , At Philips, we value that our people can be healthy and do well and that you feel cared for and listened to. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive benefits, a flexible work schedule and access to regular local health &amp; well-being focused activities. This is in addition to:</p><ul><li>A 12-month program that will provide a unique opportunity to gain valuable skills in a supportive environment.</li><li>In addition, the ability to grow within a multinational company and to understand the processes and structure of Health Tech Business.</li><li>You can join the company that values the interaction between technology and people, while working on challenging projects.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You are a post-2024 Bachelor / Master graduate of Biomedical Engineering, Electrical Engineering or equivalent</p><p>Have experience in maintenance and troubleshooting of technical complex systems as an asset</p><p>Fluent in English, verbal and written in addition to local language</p><p>Customer-oriented</p><p>Available for business trips (driving license needed) inside the KSA</p><p></p></section>

<h3 >About the Role</h3> <p >Marriott International is seeking a <strong >Guest Experience Expert</strong> to join its team in Riyadh and Ad Dir'iyah. This full-time role focuses on creating memorable and distinctive experiences for guests by taking initiative to deliver a comprehensive range of services throughout their stay. The expert ensures that every interaction contributes positively to the overall guest experience.</p> <h3 >About The Luxury Collection</h3> <p >The Luxury Collection Hotels &amp; Resorts, with over 120 properties across more than 35 countries, specializes in offering authentic experiences that create lasting memories. Originating in 1906 under the Italian CIGA brand, The Luxury Collection has evolved over a century to meet the expectations of luxury travelers. Each hotel and resort serves as a unique representation of its location, providing a gateway to the destination’s cultural heritage and treasures.</p> <h3 >Key Responsibilities</h3> <ul > <li >Deliver a wide range of services to guide guests throughout their entire stay.</li> <li >Process operational needs efficiently.</li> <li >Address guest requests promptly and effectively.</li> <li >Complete required reports accurately.</li> <li >Share highlights and insights about the local area with guests.</li> <li >Contribute to creating and maintaining a safe workplace environment.</li> <li >Adhere to all company policies and procedures.</li> <li >Maintain confidentiality of sensitive information.</li> <li >Protect company assets.</li> <li >Uphold established quality standards.</li> <li >Ensure a professional uniform, personal appearance, and communication style.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate for this role will appreciate evocative storytelling and possess a keen interest and passion for the destination's heritage. A desire to deliver genuine, personalized, and anticipatory hospitality is essential. This position offers an opportunity to contribute to a global team within Marriott International.</p> <h3 >Qualifications and Physical Requirements</h3> <ul > <li >Experience: 0-1 years of relevant experience.</li> <li >Supervisory Experience: No supervisory experience is required.</li> <li >License or Certification: None specified.</li> <li >Physical Demands: Ability to stand, sit, or walk for extended periods.</li> <li >Physical Demands: Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.</li> </ul> <h3 >Location</h3> <p >This full-time position is based in <strong >Riyadh</strong> and <strong >Ad Dir'iyah</strong>. We invite qualified candidates to apply.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Client Onboarding Specialist to join our team and help deliver a seamless onboarding experience for FOCAL customers. In this role, you will be the primary point of contact for clients throughout their onboarding journey, ensuring successful platform implementation, user enablement, and go-live readiness.</p><p><strong>What you'll do</strong></p><ul><li>Own the end-to-end onboarding journey for FOCAL clients.</li><li>Act as the primary point of contact for clients throughout the entire onboarding process, from kickoff to go-live.</li><li>Deliver platform training sessions to client teams.</li><li>Coordinate with internal teams to ensure all workstreams move forward on schedule.</li><li>Track and resolve technical inquiries, feature requests, and configuration issues raised during onboarding, escalating to the right internal owner.</li><li>Maintain accurate onboarding documentation and status tracking across all active clients in your portfolio.</li><li>Manage multiple concurrent client onboardings , prioritizing effectively across varying timelines and complexity.</li><li>Hand off completed onboardings smoothly to the Customer Success team post go-live, with full context transfer.</li><li>Identify recurring onboarding blockers or process gaps and propose improvements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2 5 years of experience in Client Onboarding, Customer Success, Implementation, Project Coordination, Account Management, or a similar customer-facing role.</li><li>Experience managing customer onboarding projects and coordinating multiple stakeholders simultaneously.</li><li>Strong communication and interpersonal skills, with the ability to build trusted relationships with customers and internal teams.</li><li>Excellent organizational and project management skills with strong attention to detail.</li><li>Ability to manage multiple onboarding projects concurrently while meeting deadlines and maintaining a high level of customer satisfaction.</li><li>Experience delivering customer training sessions, workshops, or user enablement programs.</li><li>Fluency in both Arabic and English (written and spoken) is required.</li><li>Experience in AML, Fraud Prevention, Financial Crime, Risk Management, FinTech, or Financial Services is a strong plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales. Are you polished, persuasive, and ready to make your mark in a fast-growing tech company with global reach? We re looking for high-performing professionals, ideally from hospitality, luxury retail, sports, entertainment, or similar high-touch industries to join our team. If you excel at building relationships, making great first impressions, and driving interest at the highest levels, this role is your next career step. You ll act as the first point of contact with major clients: global brands, sports teams, and event organizers. Your job is to open doors, spark qualified interest, and hand off leads to our technical sales team. Key Responsibilities Connect with enterprise prospects through networking, cold outreach, and in-person pitches Attend high-profile events as a brand ambassador Build relationships with senior decision-makers across sports, entertainment, and enterprise Book discovery meetings for our internal technical sales team to continue the conversation. Work with our marketing team to refine messaging and approach</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years in a customer-facing, relationship-driven role, ideally in hospitality, events, or a highly professional service environment Strong presentation skills and a polished, client-ready demeanor Confidence in initiating cold conversations and navigating high-stakes meetings Competitive mindset and self-motivation, you know how to work a territory Bonus: Experience with enterprise clientele or exposure to consultative selling</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers.</p> <p> </p> <p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p> <p> </p> <p>That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience.</p> <p> </p> <p>Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p> <p> </p> <p>For our business, for clients, and for you</p> <p> </p> <p> </p> <p> <b>Overview</b> </p> <p> </p> <p>The Associate Client Relationship Manager plays a key supporting role within the CRM function, acting as a link between operational teams and clients to help deliver consistent, high-quality service.</p> <p>The role focuses on service oversight, coordination, and client experience, while execution responsibility remains with the relevant Operations teams.</p> <p>You will support the management of a portfolio of clients, ensuring their day-to-day needs are met while contributing to long-term relationship development. This role is well suited to someone with a solid operational background who is looking to build a client-facing career within fund services.</p> <div> </div> <p> <b>The Role &amp; Key Responsibilities</b> </p> <p> </p> <p>You will work closely with senior CRM colleagues to develop an understanding of client strategy, objectives, and service requirements. Your primary focus will be on supporting service delivery, maintaining client satisfaction, and identifying opportunities to enhance the client experience.</p> <p> </p> <p> <b>Relationship Management</b> </p> <ul> <li>Support the management of client relationships through regular interaction and responsiveness to queries</li> <li>Act as a secondary point of contact for assigned clients, ensuring timely and solution-oriented responses</li> <li>Build a strong understanding of client structures, objectives, and service expectations</li> <li>Gather and relay client feedback to internal teams to support continuous improvement</li> <li>Coordinate with internal stakeholders (Operations, Product, Compliance, etc.) to ensure effective service delivery</li> <li>Assist in preparing for client meetings, including materials and follow-up actions</li> <li>Ensure consistent quality of communication and maintain a strong client-centric approach across all interactions</li> </ul> <p> </p> <p> <b>Service Delivery &amp; Client Support</b> </p> <ul> <li>Monitor service delivery across assigned clients to ensure agreed standards are met</li> <li>Track and follow up on client requests, issues, and deliverables</li> <li>Escalate risks or issues appropriately to senior CRM team members</li> <li>Support the resolution of operational or service-related issues</li> <li>Exercise sound judgment in identifying and escalating service, operational, or relationship risks</li> <li>Maintain clear tracking of commitments and ensure timely closure of all client-related actions</li> </ul> <p> </p> <p> <b>Commercial Support &amp; Growth</b> </p> <ul> <li>Identify potential opportunities for additional services or solutions based on client needs</li> <li>Support senior CRMs in cross-selling initiatives and client development activities</li> <li>Assist in monitoring scope of services and flag potential scope changes</li> <li>Support identification of out-of-scope activities and contribute to scope alignment discussions</li> </ul> <div> </div> <p> <b>Client Profitability &amp; Administration</b> </p> <ul> <li>Support basic tracking of client profitability metrics and reporting</li> <li>Assist with invoicing coordination and cash collection follow-ups where required</li> <li>Maintain accurate client records, pipelines, and CRM system updates</li> </ul> <div> </div> <p> <b>Day-to-Day Role</b> </p> <ul> <li>Act as a key coordination point between clients and internal teams</li> <li>Support the lead CRM in managing client relationships and communications</li> <li>Ensure consistent follow-through on client commitments and deliverables</li> <li>Prepare internal updates, status reports, and management information</li> <li>Contribute to a collaborative, client-focused team environment</li> <li>Support implementation of governance practices (e.g., shared mailboxes, structured communication channels, service models)</li> <li>Actively support client experience initiatives, ensuring feedback is captured, tracked, and translated into service improvements</li> </ul> <p> </p> <p> <b>Attributes &amp; Experience</b> </p> <ul> <li>Approximately <b>3-5 years of experience</b> in client servicing, relationship management, or operations within Fund Services or Financial Services</li> <li>Good understanding of fund structures, client servicing models, and operational processes</li> <li>Strong organisational and coordination skills with attention to detail</li> <li>Analytical mindset with sound numerical and problem-solving abilities</li> <li>Bachelor s degree in finance, business, or a related discipline (professional qualifications are an advantage but not required)</li> </ul> <div> </div> <p> <b>Personal Attributes</b> </p> <ul> <li>Strong communication and interpersonal skills, with the ability to engage confidently with clients and colleagues</li> <li>Client-focused mindset with a proactive and solution-oriented approach</li> <li>Collaborative team player with a willingness to learn and develop</li> <li>Commercial awareness with an interest in building client relationships</li> <li>Ability to prioritise effectively and manage multiple tasks</li> <li>Demonstrates ownership, accountability, and reliability in delivery</li> <li>Positive attitude with a strong desire for professional growth</li> </ul> <div> </div> <p> <b>Development Perspective</b> </p> <p>This role is designed as a <b>feeder into a full CRM position</b>, providing exposure to client relationship management, commercial strategy, and senior stakeholder engagement over time.</p> <p> </p> <p> </p> <p> <u>Disclaimer</u>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p> <p> </p></div></section>

<h3 >About SAP and the Role</h3> <p >SAP Saudi Arabia is seeking a <strong >Business Process Principal Consultant</strong> for the Customer Industry Solutions (CIS) team. This full-time role, based in Riyadh, involves contributing to SAP's global impact, where innovations help over four hundred thousand customers worldwide operate more efficiently and utilize business insights effectively. SAP is a cloud company with two hundred million users and more than one hundred thousand employees globally, focused on purpose-driven and future-focused solutions.</p> <h3 >Role Overview</h3> <p >The Business Process Principal Consultant will join SAP's Customer Industry Solutions (CIS) team, a global group of industry experts combining deep domain knowledge with advanced AI engineering. This position requires significant domain depth and the ability to influence engineering teams, product managers, and customer executives. A core expectation of this role is to guide stakeholders in defining precise use cases, asking pertinent value questions, and bridging the gap between AI potential and business implementation.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead customer innovation engagements, including discovery workshops and FDE-style boot camps with business and IT stakeholders, to identify, qualify, and prioritize Industry AI opportunities that can transform customer operations and growth.</li> <li >Define high-value Industry AI use cases by translating business challenges into implementable AI solutions, utilizing AI tools to refine requirements, agent architecture, KPIs, and quantified value metrics.</li> <li >Manage the end-to-end lifecycle of use cases from discovery to deployment, which includes defining requirements, building prototypes and acceptance criteria, collaborating with engineering, and validating business outcomes.</li> <li >Deliver measurable customer value rapidly through a fast, iterative model, aiming for production within weeks.</li> <li >Contribute to the Industry AI portfolio by converting customer learnings into industry-specific AI assets and accelerators, complete with documented financial and operational value for global reusability across SAP.</li> </ul> <h3 >Qualifications and Requirements</h3> <p >Candidates should possess 5-10 years of relevant experience and demonstrate the following:</p> <ul > <li >Over 6 years of deep industry expertise in Manufacturing, Energy &amp; Natural Resources, Consumer Products, or Professional Industries, with operational knowledge of process breakdowns and value creation through transformation.</li> <li >Hands-on AI use case expertise in defining Agentic AI solutions, with a focus on data readiness, process fit, and measurable outcomes.</li> <li >A proven track record in product definition and delivery, or in leading business transformation initiatives, capable of translating complex challenges into structured programs.</li> <li >Demonstrated ability to lead executive workshops, discovery sessions, and co-innovation engagements, navigating complex organizational dynamics with emotional intelligence.</li> <li >Strategic thinking and complex problem-solving skills to identify high-impact AI opportunities and develop clear paths to executable solutions.</li> <li >Strong business acumen and value orientation, enabling the translation of AI opportunities into quantified business cases with realistic KPIs and ROI timelines.</li> <li >Strong working knowledge of SAP S/4HANA, SAP Business AI Platform, SAP Joule, Signavio, LeanIX, and clean-core, cloud-first architecture principles.</li> </ul> <h3 >Inclusion and Diversity</h3> <p >SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. The company fosters a culture of inclusion, focusing on health and well-being, and offers flexible working models to ensure all employees feel included and can perform optimally.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are hiring a Cybersecurity Consultant / Sales Engineer for an on-site, client-facing role based in Riyadh. This role is suitable for someone with 1 3 years of experience in cybersecurity sales, pre-sales, business development, or consulting. The role will focus on engaging with clients, attending meetings, understanding cybersecurity needs, explaining services clearly, qualifying opportunities, following up with prospects, updating CRM activities, and supporting business growth. This is not a pure technical delivery role and not a general sales role. It is a consultative cybersecurity role for someone who can combine communication skills, cybersecurity understanding, and commercial discipline. The ideal candidate should be comfortable speaking with clients, asking the right questions, identifying business needs, and supporting the sales process for cybersecurity services such as SOC, GRC, VAPT, compliance, and advisory services.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Currently based in Riyadh, Saudi Arabia</p><p>1 3 years of experience in cybersecurity sales, pre-sales, business development, or consulting</p><p>Experience selling or supporting cybersecurity / IT services</p><p>Technical background or technical understanding in cybersecurity</p><p>Comfortable attending on-site client meetings</p><p>Strong communication and follow-up skills</p><p>Comfortable working with monthly sales targets and pipeline updates</p><p>Experience using HubSpot or any CRM system is preferred</p><p>Arabic and English communication skills are required</p><p>Saudi market or enterprise client experience is a plus</p><p></p></section>

<h3 >About the Food Services Supervisor Role</h3> <p >The Luxury Collection is seeking a dedicated <strong >Food Services Supervisor</strong> to join its team in <strong >Riyadh</strong>. This full-time position is central to ensuring optimal service delivery and meeting guest needs within our food service operations. The supervisor will play a key role in maintaining high standards of service, operational efficiency, and team performance.</p> <h3 >Core Operational Responsibilities</h3> <ul > <li >Inspect staff grooming and attire, addressing any deficiencies promptly.</li> <li >Execute opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and securing premises.</li> <li >Monitor storage areas to ensure proper organization, adherence to FIFO principles, and cleanliness standards.</li> <li >Complete scheduled inventories and accurately requisition necessary supplies to maintain stock levels.</li> <li >Oversee dining rooms to ensure seating availability, quality of service, safety, and the overall well-being of guests.</li> <li >Initiate and follow up on work orders for maintenance and repairs as needed.</li> </ul> <h3 >Team Leadership and Development</h3> <ul > <li >Support management in various human resources functions, including hiring, training, scheduling, performance evaluation, counseling, disciplining, motivating, and coaching employees.</li> <li >Act as a role model and the initial point of contact for the Guarantee of Fair Treatment/Open Door Policy process.</li> <li >Ensure strict adherence to all company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions to management; and complete required safety training and certifications.</li> <li >Maintain a clean and professional uniform and personal appearance, safeguard proprietary information, and protect company assets.</li> </ul> <h3 >Guest Experience and Process Improvement</h3> <ul > <li >Welcome and acknowledge all guests in accordance with company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and express genuine appreciation.</li> <li >Communicate effectively with others using clear and professional language.</li> <li >Cultivate and maintain positive working relationships with colleagues, support the team in achieving common goals, and listen and respond appropriately to employee concerns.</li> <li >Ensure compliance with quality expectations and standards; identify, recommend, develop, and implement new strategies to enhance organizational efficiency, productivity, quality, safety, and/or cost-savings.</li> </ul> <h3 >Physical Requirements of the Role</h3> <ul > <li >Ability to read and visually verify information presented in various formats, including small print.</li> <li >Capacity to visually inspect tools, equipment, or machines to identify potential defects.</li> <li >Capability to stand, sit, or walk for extended periods or for an entire work shift.</li> <li >Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.</li> <li >Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li> <li >Agility to move through narrow, confined, or elevated spaces.</li> <li >Capability to move up and down stairs and/or service ramps.</li> <li >Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li> <li >Perform other reasonable job duties as requested by Supervisors.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for the Food Services Supervisor position should possess <strong >5-10 years of relevant experience</strong> in food service operations, demonstrating a proven ability to manage teams and uphold high service standards. A strong understanding of operational protocols, guest service excellence, and team development is essential for success in this role.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>ROLE PURPOSE</strong></p><p>Lead all soft services across Wa'ad Al Shamal and Jalamid — janitorial, landscaping, pest control, waste management, laundry, and housekeeping — ensuring service quality, safety, cost control, contractor performance, and end-user satisfaction across Maaden North.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li><p>Lead daily soft services operations across offices, accommodation, camps, and external areas.</p></li><li><p>Manage contractors against contracts, SOW, SLAs, KPIs, HSE requirements, and Maaden expectations.</p></li><li><p>Conduct site inspections, document gaps, and drive timely corrective actions.</p></li><li><p>Ensure all service requests are managed and closed through CAFM, MyFM, or the approved FM system.</p></li><li><p>Validate additional service requests: scope, manpower, materials, cost, and approvals.</p></li><li><p>Coordinate with FM, HR, EHSS, Operations, Housing, Procurement, and Security for smooth delivery.</p></li><li><p>Lead continuous improvement in hygiene, workplace appearance, and employee experience.</p></li><li><p>Prepare weekly and monthly performance reports covering KPIs, risks, costs, and action plans.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor degree in Facility Management, Business Administration, Engineering, or Hospitality.</p></li><li><p>10+ years in FM or soft services, including 5+ years in a supervisory or managerial role.</p></li><li><p>Experience in industrial, mining, camps, or large multi-site operations is highly preferred.</p></li><li><p>Strong knowledge of janitorial, landscaping, pest control, waste, laundry, and housekeeping standards.</p></li><li><p>Solid grasp of contract management, SLA/KPI monitoring, cost control, and service governance.</p></li><li><p>Familiarity with CAFM, CMMS, MyFM, or similar systems; strong HSE and permit-to-work awareness.</p></li><li><p>Ability to work with Arabic- and English-speaking stakeholders; English proficiency (IELTS 5.0 or equivalent).</p></li></ul><p></p></section>

<h3 >About the Role</h3> <p >Bank of Jordan – KSA Branch is seeking a <strong >Corporate Sales &amp; Services Officer</strong> to join its Corporate Banking team in Riyadh. This full-time position is based in Riyadh, Saudi Arabia, and requires a professional dedicated to serving corporate clients.</p> <h3 >Role Context</h3> <p >The successful candidate will be responsible for delivering high-quality banking services to corporate clients. This involves supporting their diverse banking needs, actively strengthening client relationships, and promoting the Bank's range of products and services to identify new business opportunities.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide day-to-day banking services and support to corporate clients.</li> <li >Handle customer inquiries and ensure the timely resolution of all service requests.</li> <li >Build and maintain strong, professional relationships with corporate customers.</li> <li >Promote the Bank's products and services and identify potential business opportunities.</li> <li >Support processes related to account opening, account maintenance, and customer documentation.</li> <li >Process corporate banking requests, including transfers, salary files, and various banking instructions.</li> <li >Coordinate effectively with internal departments to ensure efficient service delivery.</li> <li >Encourage clients to utilize the Bank's digital banking channels.</li> <li >Conduct client visits as required to foster relationships and address needs.</li> <li >Ensure full compliance with the Bank's established policies and procedures.</li> </ul> <h3 >Candidate Requirements</h3> <p >Candidates for this position should possess <strong >5-10 years of experience</strong> in corporate banking or a closely related field. A proven ability to manage client relationships and ensure compliance with banking regulations is essential for success in this role.</p> <h3 >Work Environment</h3> <p >This is a full-time position within the Corporate Banking team at Bank of Jordan's KSA Branch, located in Riyadh, Saudi Arabia.</p> <h3 >Application Details</h3> <p >The salary for this position will be discussed during the interview process. Interested candidates are encouraged to apply.</p>