Branch Supervisor Jobs in Saudi
4856 Jobs Found
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تعلن <strong >شركة جملة تقنية للتجارة</strong> عن حاجتها لـ <strong >مدير فرع</strong> للانضمام إلى فريقها في <strong >المدينة المنورة</strong>. يتطلب هذا الدور خبرة تتراوح بين 2 إلى 5 سنوات، وهو متاح بنظام الدوام الكامل. يهدف شاغل الوظيفة إلى قيادة وإدارة عمليات الفرع لضمان تحقيق الأهداف التشغيلية والاستراتيجية للشركة.</p> <h3 >الهدف من الوظيفة</h3>
<p >يتولى مدير الفرع مسؤولية المشاركة في وضع وإعداد أهداف الفرع بما يتماشى مع توجهات واستراتيجيات الجهة التابع لها. يشمل ذلك إدارة وتخطيط وتنظيم أعمال الفرع ووحداته الإدارية وفقًا للخطط التشغيلية والبرامج التنفيذية المعتمدة، مع متابعة كافة العمليات الإدارية المتعلقة بالفرع، وضمان توفير الموارد التقنية والبشرية اللازمة لسير العمليات اليومية بكفاءة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >المشاركة في وضع وإعداد الخطط والأهداف الخاصة بالفرع بما يتوافق مع توجهات وأولويات الشركة، والتأكد من وجود الأطر والمقاييس الدقيقة لمعرفة مستوى تحقيق هذه الخطط والأهداف.</li>
<li >تطوير الخطط والبرامج والمشروعات التفصيلية للفرع ومتابعة عملية تنفيذها بما يضمن أفضل المخرجات ويحقق أعلى مستويات الكفاءة والإنتاجية.</li>
<li >الإشراف العام على سير العمليات والإجراءات في الفرع وضمان الالتزام بكافة الأنظمة واللوائح والسياسات المعتمدة.</li>
<li >الإشراف العام على أداء موظفي الفرع، ومتابعة برامج الموارد البشرية الهادفة إلى تقييم أدائهم وتطويرهم وتحفيزهم وتشجيعهم وإبقائهم.</li>
<li >بناء علاقات عمل مع شركاء العمل الخارجيين والقيام بتنسيق المشروعات والجهود المشتركة والتواصل معهم بشكل مستمر، وضمان وجود قنوات تواصل داخلية فعالة تحقق مستوىً عاليًا من التكامل بين إدارات الفرع.</li>
</ul> <h3 >المتطلبات الأساسية</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال إدارة الفروع أو دور إشرافي مماثل.</li>
<li >قدرة مثبتة على تخطيط وتنظيم وإدارة العمليات اليومية للفرع بفعالية.</li>
<li >مهارات قيادية وإشرافية قوية مع القدرة على تحفيز وتطوير فرق العمل.</li>
<li >فهم جيد للأنظمة واللوائح والسياسات الإدارية والتشغيلية.</li>
<li >مهارات تواصل ممتازة لبناء علاقات داخلية وخارجية.</li>
</ul> <h3 >تفاصيل الوظيفة</h3>
<p >تتوفر هذه الفرصة الوظيفية بنظام <strong >الدوام الكامل</strong> في <strong >المدينة المنورة</strong>. الراتب غير معلن وسيتم تحديده بناءً على الخبرة والمؤهلات خلال عملية المقابلة.</p> <h3 >التقديم للوظيفة</h3>
<p >ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه إلى تقديم طلباتهم. هذه فرصة للانضمام إلى فريق عمل شركة جملة تقنية للتجارة والمساهمة في تحقيق أهدافها التشغيلية والاستراتيجية.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul><li>Lead and manage all daily branch operations to ensure achievement of sales and service objectives.</li><li>Develop and motivate the team through continuous training and effective guidance.</li><li>Ensure compliance with company policies and quality procedures and customer service standards.</li><li>Manage budgeting and expenditures to achieve optimal operational efficiency.</li><li>Build strong relationships with key clients and the local community to enhance the branch's reputation.</li></ul><p><br></p><p>Oversee all daily branch operations and ensure the achievement of operational and commercial objectives, such as increasing sales, improving service quality, and achieving key performance indicators.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership and effective communication skills.</li><li>Ability to strategize and make decisions.</li><li>Skills in data analysis and market research to identify sales opportunities.</li><li>Experience in managing daily operations and achieving sales targets.</li></ul></div>
BRANCH MANAGER – RIYADH ????????Transit Tours & Travel is looking for an experienced and results-driven Branch Manager to lead our Riyadh branch and oversee its sales, operations, and business development activities. Key Responsibilities Manage the overall day-to-day operations of the Riyadh branch. Lead, manage, and develop the sales and reservations team. Drive revenue growth and achieve monthly and annual sales targets. Develop new Corporate, B2B, and B2C business opportunities in the Riyadh market. Build and maintain strong relationships with travel agencies, B2B agents, corporate clients, hotels, airlines, and key travel suppliers in Riyadh. Maintain and expand relationships with airline sales teams and account managers to support commercial opportunities and business growth. Supervise flight, hotel, holiday, visa, cruise, and other travel service operations. Monitor branch performance, productivity, customer service standards, and profitability. Identify new business opportunities and partnerships within the Riyadh travel and tourism market. Ensure smooth coordination with the company's management and other regional offices. Requirements Proven experience in the Travel & Tourism industry . Previous experience in a managerial or senior leadership position within a travel agency or tourism company. Strong knowledge and understanding of the Riyadh travel market. Strong hands-on experience using Amadeus GDS for airline reservations, ticketing, fares, and related travel operations is required. Strong sales, business development, and team management skills. Experience in Corporate Travel, B2B, and B2C sales. An established network and strong relationships with travel agencies and B2B travel agents in Riyadh. Strong existing relationships with airlines, airline sales representatives, and commercial teams in Riyadh. Good knowledge of airline products, fares, ticketing procedures, and travel operations. Excellent communication, negotiation, commercial, and leadership skills. Fluent in Arabic and English. Must be based in Riyadh.<br>What We Offer:Competitive salary package. Attractive incentives based on performance. Career growth within an established regional travel company. Professional and dynamic working environment.???? Location: Riyadh, Saudi Arabia<br>If you have the experience, leadership skills, and ambition to grow a successful travel business in the Saudi market, we would like to hear from you. Please send your CV with the subject: hr@transittravel.com“Branch Manager – Riyadh”
Branch Manager | Longevity Hub Riyadh<br>Location: Riyadh, Saudi Arabia<br>About Longevity Hub<br>Longevity Hub is redefining the future of health, performance and longevity by bringing together world-class coaching, recovery, advanced wellness technology and community under one roof.<br>We’re looking for an experienced and inspiring Branch Manager to lead our Riyadh location. This role is responsible for overseeing every aspect of the business, from operations and team leadership to member experience, commercial performance and community growth.<br>The successful candidate will play a pivotal role in driving excellence, developing people and ensuring Longevity Hub continues to set the benchmark for premium wellness in the region.<br>Key Responsibilities<br>* Lead the overall performance and day-to-day operations of the Riyadh branch.* Recruit, mentor and develop a high-performing team across coaching, front-of-house and operations.* Deliver an exceptional member experience that reflects the premium standards of the Longevity Hub brand.* Drive membership growth, retention and revenue while achieving key business objectives.* Oversee staffing, scheduling, budgets, operational procedures and branch performance.* Monitor KPIs and implement strategies to improve efficiency, profitability and member satisfaction.* Work closely with the Regional Director and leadership team to execute business initiatives and achieve company goals.* Collaborate with the marketing team to support campaigns, events and community engagement initiatives.* Ensure the branch consistently maintains the highest standards of presentation, cleanliness, safety and service.* Foster a positive, accountable and high-performance culture built on collaboration, professionalism and continuous improvement.<br>Requirements<br>* Minimum 5 years’ experience in a leadership or management role within fitness, wellness, hospitality or luxury service industries.* Proven experience managing teams and overseeing business operations.* Strong commercial awareness with the ability to drive revenue, memberships and operational performance.* Excellent leadership, communication and organisational skills.* Ability to lead by example and build a strong, motivated team culture.* Passion for health, wellness and delivering exceptional customer experiences.* Fluent in English (Arabic is an advantage).* Proficiency with CRM systems, Microsoft Office and operational management software.<br>Preferred Experience<br>* Experience managing a premium fitness, wellness or hospitality business.* Strong background in customer experience and team development.* Sales and membership management experience.* Event planning and community engagement.* Experience working in a fast-paced, premium brand environment.<br>Who You Are<br>You’re an exceptional leader who understands that great businesses are built by great people.<br>You know how to inspire teams, create unforgettable customer experiences and deliver strong commercial results while maintaining the highest operational standards.<br>You thrive in dynamic environments, embrace innovation and are passionate about helping build one of the Middle East’s leading longevity and wellness brands.<br>If you’re ready to lead with purpose and help shape the future of wellness in Saudi Arabia, we’d love to hear from you.<br>Contact directly: <br>Laura.fontaine@longevity-sports.com
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1 - Planning and Duties:</strong></p><ul><li>Translating the Bank Strategies into short and long term action plans and implementing them with coordination with his/her subordinates.</li><li>Supervising the formulation of the plans and programs that aim to enhance the development of the department, in accordance with the approved strategies.</li><li>Monitoring the technical performance of the department and setting performance and productivity standards for units under supervision.</li><li>Preparing the Branch Local Sales Plan.</li><li>Distributing sales targets for each product/ service and for each employee, and setting standards to evaluate performance.</li><li>Conducting regular meetings with the branch employees to discuss circulars, new programs, and to set targets for all concerned employees.</li><li>Conducting monthly meetings to compare current performance with expected one, recognize achievements and deviations, identify reasons behind deviations, correct deviations, and to set plans for the next month.</li><li>Attending periodic meetings with management and preparing presentations of the Branch achievements either financial ones or non financial ones.</li><li>Following up any sales opportunity initiated by employees through sending referrals.</li><li>Participating in setting the Branch budget in coordination with the concerned departments, supervising adherence to it, identifying deviation if any, and correct any deviation if any.</li></ul><p><strong>2 - Transaction Processing And Control:</strong></p><ul><li>Managing & directing the activities related to reviewing and auditing the branch daily portfolio, monitoring the clients accounts and auditing daily cash operations</li><li>Supervising tellers activities including preparing transactions and applications, reviewing and auditing the applications and ensuring forwarding them to the concerned parties in a timely manner.</li><li>Providing support & advice for the branch employees, evaluating branch performance, participating in identifying training needs according to training requirements and forwarding reports to the direct manager.</li><li>Directing activities and procedures related to Retail Banking through supervising the implementation of the of daily plans and programs.</li><li>Supervising the customer services employees, ensuring clarifying the services offered, monitoring how employees deal with clients and coordinating with head office to solve problem and complains.</li><li>Supervising executing customers applications such as opening accounts, deposits and withdraws, checks deposits, accepting loans, issuing remittances and others, and following up executing them in coordination with central operations.</li><li>Performing other duties related to the job as assigned by the Direct Manager.</li><li>Meeting regularly with subordinates and assigning tasks and activities and ensuring it s effective implementation and compliance with endorsed procedures.</li><li>Following up training needs of subordinates and evaluating the outcomes of training courses, and following-up on employee administrative affairs such as: vacations, leaves etc.</li><li>Keeping keys, and pin numbers under custody secure.</li></ul><p><strong>3 - Service Quality</strong></p><ul><li>Maximize departmental production and minimize faults made by staff</li><li>Ensures timely posting of all transactions ( Cash area & Customer service area)</li><li>Supervising handling customers complaints in an appropriate manner, contributing in solving important ones, and ensuring achieving customers satisfaction.</li><li>Receiving the branch VIP customers, assisting the branch manager in managing the external relationships for the benefit of promoting AlRajhi Bank and the banking services offered creating new opportunities to enhance the branch profit.</li></ul><p><strong>4 - Reports</strong></p><ul><li>Reviewing internal and external auditing reports and following up solving any pending issues in this regard.</li><li>Preparing periodic reports with respect to the division's activities and achievements to be submitted to his/her Direct Manager.</li></ul><p><strong>5 - People Management:</strong></p><ul><li>Manage and oversee team performance through performance planning, coaching and feedback, also to develop the skills and competencies required for effective individual professional and personal career growth.</li><li>Direct and ensure the effective achievement of functional objectives through leadership.</li></ul><p><strong>6 - Policies, Processes & Procedures:</strong></p><ul><li>Implements approved departmental policies, processes, procedures and provides instructions to subordinates and monitors their adherence so that work is carried out in a controlled manner.</li></ul><p><strong>7 - Anti-fraud prevention:</strong></p><ul><li>Adherence to all regulations and control functions within the bank in order to ensure that governance, Audit, risk and compliance, fraud detecting and combating matters are carried out</li></ul><p><strong>8 - Operations:</strong></p><ul><li>Ensure that DMS documents are migrated</li><li>Implementing instructions for filing suspicions of money laundering and fraud</li><li>Working to achieve the branch s goals as one team (sales - balances - service and waiting time - internal audit - risks - compliance and anti-money laundering - customer satisfaction).</li><li>Implementing Central Bank instructions, managing operations, anti-fraud, compliance, anti-money laundering, operational risks, internal audit, security and safety instructions, following up on branch employees compliance with branch network manuals, ensuring the accuracy of circulars and reports. It is explained to the employees and they review my portal website.</li><li>Implementing the clean office policy and keeping covenant</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Educational qualification requirement: Diploma or higher Preferably in one of the following fields:<ul><li>Business Administration</li><li>Finance</li><li>Accounting</li><li>Economics</li></ul></li><li>Minimum Experience:<ul><li>7 - 15 years progressive professional experience in Banking from which at least 2 years experience at a managerial level.</li></ul></li><li>Job-Specific Skills:<ul><li>Leadership skills</li><li>Managerial & Planning skills</li><li>Decision making</li><li>Communication skills</li><li>Coordinating and Following-up abilities</li><li>Problem solving</li><li>Customers Relationship Management</li><li>Strategic planning skills</li><li>Management by Objectives (MBO)</li><li>Negotiating and convincing skills</li><li>Time management skills</li><li>Knowledge of Al Rajhi Bank s procedures and systems</li><li>Knowledge of SAMA & CBJ regulations</li><li>Knowledge in Jordanian and international market developments</li><li>Knowledge of Al Rajhi Bank s products and services</li><li>Knowledge of Legal issues pertinent to the Banking sector</li><li>Knowledge of Jordanian Market; its social and economical aspects</li></ul></li></ul><p></p></section>
The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and dismissing any employees at the branch.<br><br>Responsibilities Maintain financial responsibility for all expenses, wages, and asset management Identify operational deficiencies and implement plans for improvement Create and maintain a weekly report on operations and sales at the branch Hire and train all employees of the branc<br>h<br>Qualificatio<br>ns<br>Bachelor's degree or equivalent in Business2+ years' of management or supervisory experience Experience hiring and training individu<br>als
<h3 >About the Role</h3>
<p >Saudia Dairy and Foodstuff Company SADAFCO is seeking a <strong >Sales Supervisor</strong> to join our team in Dammam. This full-time position is critical for managing sales operations and ensuring effective distribution across assigned routes.</p> <h3 >Role Purpose</h3>
<p >The Sales Supervisor will lead a team of Salesmen and oversee all Sales & Distribution activities within their designated areas. The primary objective is to ensure that sales and secondary distribution efforts align with established company policies, contributing directly to the achievement of sales targets and other important key performance indicators (KPIs).</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Assist in setting sales targets, guiding and motivating sales staff, and managing routes to achieve targets within agreed costs and operational parameters.</li>
<li >Obtain and maintain market and competitor insights, sharing information with the Area Sales Manager (ASM) or Branch Manager (BM) for appropriate action.</li>
<li >Ensure sales staff are thoroughly trained on the company's Replenishment program, guaranteeing product availability, freshness, and correct quantity at all times.</li>
<li >Execute agreements with Modern Trade and Wholesale customers as instructed, maintaining strong business relations with customer representatives.</li>
<li >Optimize daily journey planning for salesmen to maximize productivity and ensure customer familiarity within areas of responsibility.</li>
<li >Monitor product shelf life at points of sale, ensuring proper display, no expired products, and adherence to rotation and wastage control policies.</li>
<li >Initiate and organize sales to new clients in assigned routes, aligned with relevant departments and Sales & Distribution plans, to increase sales.</li>
<li >Execute the approved company credit policy, managing credit and collections for all sales in the area to ensure timely payments.</li>
</ul> <h3 >Operational Oversight</h3>
<ul >
<li >Ensure proper maintenance of company assets and initiate repairs or replacements as needed.</li>
<li >Manage accurate and timely data entry, administration, and reporting for the area using the Mobile Sales Force Automation (MSFA) system.</li>
<li >Lead daily MSFA endorsements with salesmen, reviewing performance and identifying follow-up actions.</li>
<li >Maintain professional appearance standards for sales vehicles and staff uniforms to represent the company effectively and ensure customer recognition.</li>
</ul> <h3 >Team Leadership and Development</h3>
<p >This role involves comprehensive people management, ensuring the team comprises the required number and quality of individuals. The Sales Supervisor will manage staff in line with SADAFCO's HR policies to achieve Sales & Distribution targets. A key aspect includes providing essential training for both new recruits and existing staff members.</p> <h3 >Experience Requirements</h3>
<p >Candidates should possess <strong >2 to 5 years of relevant experience</strong> in sales supervision or a similar role within the distribution sector.</p>
<h3 >About the Role</h3>
<p >Saudia Dairy & Foodstuff Company (SADAFCO) is seeking a <strong >Full-time Sales Supervisor</strong> to join our team in <strong >Dammam</strong>. This role is central to managing a team of Salesmen and overseeing Sales & Distribution activities for assigned routes. The Sales Supervisor ensures that sales and secondary distribution operations align with company policies to achieve established sales targets and key performance indicators (KPIs).</p> <h3 >Sales Strategy and Execution</h3>
<ul >
<li >Assist the Area Sales Manager (ASM) or Branch Manager (BM) in setting sales targets, guiding, and motivating sales staff to effectively manage and control sales routes, aiming to realize sales targets within agreed costs and operational parameters.</li>
<li >Optimize daily journey planning for the salesmen in the team, in cooperation with respective salesmen and in alignment with the ASM/BM, to plan customer routes efficiently and maximize productivity. The Sales Supervisor must be familiar with and recognized by customers across their areas of responsibility.</li>
<li >Initiate and organize sales to new clients in assigned routes, aligned with relevant departments and in line with S&D plans, to increase sales.</li>
</ul> <h3 >Market and Customer Relations</h3>
<ul >
<li >Obtain and maintain information regarding relevant sales and distribution channels and competitor activity throughout the area, sharing and agreeing with the ASM/BM for appropriate action.</li>
<li >Execute agreements with Modern Trade / Wholesale customers (if applicable) in accordance with instructions and maintain good business relations with customer representatives in the designated area.</li>
<li >Execute the approved company credit policy and ensure credit and collection management for all sales in the area, ensuring timely payments.</li>
</ul> <h3 >Team Leadership and Development</h3>
<ul >
<li >Ensure the required number and quality of people, and people management in line with SADAFCO’s HR policies, to enable the realization of S&D targets. The Sales Supervisor must provide training for new recruits and current staff.</li>
<li >Ensure all Sales staff are well trained and execute the company’s Replenishment program with excellence, ensuring products are available in the right quantity and are the freshest possible at all times as per the Replenishment system recommendations.</li>
<li >On a daily basis, lead and conduct effective MSFA (Mobile Sales Force Automation) endorsements with each Salesman by reviewing daily performance and identifying opportunities to be actioned and followed up.</li>
<li >Ensure that salesmen’s uniforms conform to company standards, to represent the company professionally and be recognized by customers.</li>
</ul> <h3 >Operational Compliance and Reporting</h3>
<ul >
<li >Ensure monitoring of product shelf life at the point of sale, ensuring reserved product space is filled accordingly, no expired product is displayed, and rotation and wastage control are managed according to company policies and procedures.</li>
<li >Ensure all company assets are well maintained and initiate repairs/replacements where necessary.</li>
<li >Ensure accurate and timely data entry, administration, and reporting for the Area in MSFA according to S&D policies and procedures.</li>
<li >Ensure that vehicles are clean and tidy inside and out.</li>
</ul> <h3 >Required Experience</h3>
<ul >
<li >A minimum of <strong >2 to 5 years</strong> of relevant experience in sales supervision or a similar field.</li>
</ul>
<h3 >About the Role</h3>
<p >Saudia Dairy & Foodstuff Company (SADAFCO) is seeking a <strong >Sales Supervisor</strong> to join its team in Hail. This full-time position involves managing a team of Salesmen and overseeing sales and distribution activities across assigned routes. The Sales Supervisor ensures that all sales and secondary distribution efforts are aligned with company policies to achieve established sales targets and key performance indicators (KPIs). Candidates should possess 2-5 years of relevant experience.</p> <h3 >Core Responsibilities</h3>
<p >The Sales Supervisor plays a pivotal role in guiding and motivating the sales team, optimizing sales routes, and ensuring operational efficiency to meet sales objectives. This includes a focus on market insights, customer relations, and maintaining product availability and quality standards.</p> <h3 >Sales Strategy and Market Engagement</h3>
<ul >
<li >Assist the Area Sales Manager (ASM)/Branch Manager (BM) in setting sales targets for the team, providing guidance and motivation, and effectively managing sales routes to achieve targets within agreed costs and operational parameters.</li>
<li >Obtain and maintain information regarding relevant sales and distribution channels and competitor activity throughout the area, sharing insights and agreeing on appropriate actions with the ASM/BM.</li>
<li >Execute agreements with Modern Trade / Wholesale customers according to instructions, and maintain strong business relations with customer representatives in the designated area.</li>
<li >Initiate and organize sales to new clients in assigned routes, aligned with relevant departments and Sales & Distribution (S&D) plans, to increase sales.</li>
</ul> <h3 >Operational Oversight and Compliance</h3>
<ul >
<li >Ensure all sales staff are well-trained and execute the company’s Replenishment program, guaranteeing products are available in the right quantity and are the freshest possible at all times, as per system recommendations.</li>
<li >Optimize daily journey planning for the salesmen in the team, in cooperation with respective salesmen and in alignment with the ASM/BM, to plan customer routes efficiently and maximize productivity.</li>
<li >Monitor product shelf life at the point of sale, ensuring reserved product space is filled accordingly, no expired product is displayed, and rotation and wastage control adhere to company policies and procedures.</li>
<li >Execute the approved company credit policy and manage credit and collection for all sales in the area, ensuring timely payments.</li>
<li >Ensure all company assets are well maintained and initiate repairs/replacements where necessary.</li>
</ul> <h3 >Team Leadership and Administrative Support</h3>
<ul >
<li >Manage people in line with SADAFCO’s HR policies, ensuring the required number and quality of personnel to enable the realization of S&D targets. This includes providing training for new recruits and current staff.</li>
<li >Ensure accurate and timely data entry, administration, and reporting for the Area in MSFA (Mobile Sales Force Automation), according to S&D policies and procedures.</li>
<li >Lead and conduct effective daily MSFA endorsements with each Salesman by reviewing daily performance and identifying opportunities for action and follow-up.</li>
<li >Ensure vehicles are clean and tidy inside and out, and that salesmen’s uniforms conform to company standards, to represent the company professionally and be recognized by customers.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate will have 2-5 years of experience in sales supervision or a related field, demonstrating strong leadership capabilities and a proven track record in achieving sales and distribution targets. Familiarity with sales force automation systems and a commitment to operational excellence are essential for this role. The Sales Supervisor must be familiar with and recognized by customers across their areas of responsibility.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Objective of the Position</b></p><p>Oversee operational performance across branches, ensuring the achievement of business objectives, enhancing operational efficiency, and improving customer experience, while monitoring employee performance and adherence to established policies and procedures.</p><p><b>Responsibilities</b></p><ul><li>Supervise daily operational workflows in all branches and ensure compliance with established operational policies and procedures.</li><li>Monitor the achievement of business objectives and prepare necessary plans to increase revenues and improve performance.</li><li>Analyze branch performance reports and performance indicators, recommending corrective actions and procedures.</li><li>Conduct regular field visits to branches to ensure quality of operations and service levels.</li><li>Monitor the performance of branch managers and staff, providing continuous guidance, training, and evaluation.</li><li>Ensure branches are equipped with necessary products, supplies, and materials.</li><li>Monitor inventory levels and reduce waste and loss in coordination with the relevant management.</li><li>Address customer complaints and work on improving their satisfaction levels.</li><li>Coordinate with various departments to ensure operational efficiency.</li><li>Prepare and elevate periodic reports related to branch performance, operational efficiency, challenges, and recommendations.</li><li>Monitor the execution of marketing campaigns and promotional activities within branches.</li><li>Ensure compliance with quality standards, food safety, and occupational health and safety regulations.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, or any relevant field, preferably with a relevant certification and practical experience.</li><li>Experience of no less than <b>3 years</b> in branch supervision or managing operations, preferably in the hospitality, restaurant, or retail sector.</li></ul><p><b>Authorities</b></p><ul><li>Distribute tasks and monitor their execution within branches.</li><li>Evaluate employee performance and enhance related recommendations for development or administrative procedures.</li><li>Propose operational plans and strategies to improve performance.</li><li>Implement daily operational procedures within the limits of granted authorities.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Achievement rate of business objectives.</li><li>Branch growth compared to previous periods.</li><li>Average sales value per branch.</li><li>Customer satisfaction level.</li><li>Compliance with operational and quality standards.</li><li>Rate of waste and losses.</li><li>Results of branch evaluations and field visits.</li><li>Employee compliance with procedures and policies.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills</b></p><ul><li>Leadership and team management.</li><li>Planning, organization, and time management.</li><li>Data analysis and report preparation.</li><li>Sales skills and achieving targets.</li><li>Customer service and problem-solving.</li><li>Communication and negotiation skills.</li><li>Proficiency in using Point of Sale (POS) systems and <b>Microsoft Office</b>, especially <b>Excel</b>.</li></ul><p><br></p></div>
Company Description VAULT Logistics is a leading logistics provider delivering agile, reliable end-to-end supply chain solutions for a wide range of businesses. The company offers integrated services including warehousing, containers yard storage, transportation, freight forwarding, and customs clearance, managing every stage of the logistics journey. VAULT Logistics focuses on building long-term partnerships and consistently aims to exceed client expectations through tailored, high-quality service. The organization combines deep industry expertise with strong operational capabilities, positioning itself as a trusted logistics partner for clients seeking efficiency and dependability.<br>Key Responsibilities:P&L & Financial Management Own the regional P&L, revenue, GP, margins, budget, and operating costs. Monitor profitability, credit exposure, collections, and financial performance. Prepare forecasts, variance analysis, and corrective action plans. Sales & Commercial Leadership Achieve regional and personal sales & GP targets. Develop and execute the regional sales strategy and business plan. Manage and develop KAMs, BDMs, and Sales Executives. Build customer relationships, grow the sales pipeline, and close strategic opportunities. Promote VAULT’s integrated freight forwarding, warehousing, transportation, customs, and terminal solutions. Operations & Pricing Ensure customer solutions are operationally feasible and commercially profitable. Review pricing, cost sheets, surcharges, free time, transit times, and GP margins. Coordinate with Operations, Pricing, Customs, and Finance to ensure service quality, billing, and collection performance.<br>Qualifications & Requirements:10–15 years of experience in freight forwarding and logistics. Proven experience managing a branch, commercial unit, or profit centre in Saudi Arabia. Established customer portfolio and active freight forwarding sales pipeline. Strong knowledge of Ocean, Air, Cross-Border Road Freight, and Customs Clearance. Strong understanding of Sales, Pricing, Procurement, Operations, Customs, Billing, and Collections. Strong P&L management, negotiation, analytical, forecasting, and people-leadership skills.<br>Locations Vacancies: (3) Jeddah – 1 Vacancy Riyadh – 1 Vacancy Dammam/Khobar – 1 Vacancy
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Objective</b></p><p>Oversight of the operational performance of branches, ensuring the achievement of sales targets, enhancing operational efficiency, and improving customer experience, while monitoring employee performance and adherence to established policies and procedures.</p><p><b>Responsibilities</b></p><ul><li>Supervision of daily operational workflows in all branches and ensuring compliance with operational policies and procedures.</li><li>Monitoring the achievement of sales targets and preparing necessary plans to increase revenues and improve performance.</li><li>Analyzing sales reports and performance metrics, proposing solutions and corrective actions.</li><li>Conducting regular field visits to branches to ensure quality of operations and service levels.</li><li>Monitoring the performance of branch managers and employees, providing guidance, training, and ongoing evaluation.</li><li>Ensuring branch readiness in terms of product availability and necessary supplies.</li><li>Monitoring inventory and reducing waste and loss in coordination with relevant management.</li><li>Addressing customer complaints and working to improve their satisfaction levels.</li><li>Coordinating with various departments to ensure operational efficiency.</li><li>Preparing and enhancing regular reports related to sales, operational performance, challenges, and recommendations.</li><li>Monitoring the execution of marketing campaigns and promotional activities within branches.</li><li>Ensuring compliance with quality standards, food safety, and occupational health and safety regulations.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in Business Management, Marketing, or any relevant field, with a preference for candidates with appropriate certifications and relevant work experience.</li><li>Experience of no less than <b>3 years</b> in branch management or sales management, preferably in the hospitality or restaurant sector.</li></ul><p><b>Authorities</b></p><ul><li>Distributing tasks and monitoring their execution within branches.</li><li>Evaluating employee performance and enhancing related recommendations for development or administrative procedures.</li><li>Proposing operational and sales strategies to improve performance.</li><li>Implementing daily operational procedures within the limits of granted authorities.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Sales target achievement rate.</li><li>Sales growth compared to previous periods.</li><li>Average sales value per branch.</li><li>Customer satisfaction level.</li><li>Compliance with operational and quality standards.</li><li>Waste and loss ratio.</li><li>Results of branch evaluations and field visits.</li><li>Employee compliance with procedures and policies.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills</b></p><ul><li>Leadership and team management.</li><li>Planning, organization, and time management.</li><li>Data analysis and report preparation.</li><li>Sales skills and achieving targets.</li><li>Customer service and problem-solving.</li><li>Communication and negotiation skills.</li><li>Proficiency in using Point of Sale (POS) systems and <b>Microsoft Office</b>, especially <b>Excel</b>.</li></ul><p><br></p></div>
<h3 >About the Role</h3>
<p >Shawarma Classic is seeking a dedicated <strong >Operations Supervisor Food And Beverage</strong> to join our team in Jeddah. This full-time position is responsible for overseeing the daily operations across multiple branches, ensuring high standards and efficient performance. The salary range for this role is <strong >SAR 7,500 - SAR 11,250</strong>.</p> <h3 >Role Overview</h3>
<p >The Operations Supervisor will play a critical role in maintaining and enhancing the operational excellence of Shawarma Classic's branches. This involves ensuring consistent operational efficiency, upholding high service standards, driving sales performance, and maximizing customer satisfaction. The role also requires strict adherence to company policies, procedures, and industry regulations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Oversee daily operations across assigned branches to ensure smooth business flow.</li>
<li >Monitor branch performance, including sales, labor productivity, operational costs, and profitability.</li>
<li >Ensure compliance with company SOPs, food safety, hygiene, quality, and health & safety standards.</li>
<li >Conduct regular branch visits and operational audits to identify gaps and opportunities for improvement.</li>
<li >Lead, coach, and develop Branch Managers and operational teams.</li>
<li >Set operational targets and track KPIs and performance results.</li>
<li >Analyze operational reports and implement corrective and improvement actions.</li>
<li >Ensure proper staffing levels, scheduling, attendance, and workforce utilization.</li>
<li >Monitor inventory, wastage, stock availability, and cost control measures.</li>
<li >Coordinate with HR, Finance, Supply Chain, Marketing, Maintenance, and other departments to resolve operational issues.</li>
<li >Ensure consistent customer experience and service quality across all branches.</li>
<li >Handle operational escalations and resolve branch-level issues effectively.</li>
<li >Support the opening and launch of new branches when required.</li>
<li >Identify opportunities to improve processes, reduce costs, and increase operational efficiency.</li>
<li >Prepare regular operational reports and provide recommendations to senior management.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field.</li>
<li >Minimum of <strong >5+ years of experience</strong> in operations, preferably within restaurants, food & beverage, retail, or multi-branch operations.</li>
<li >Previous experience managing multiple branches or locations.</li>
</ul> <h3 >Required Skills</h3>
<ul >
<li >Strong leadership and people-management skills.</li>
<li >Strong analytical and problem-solving abilities.</li>
<li >Good knowledge of operational KPIs and cost control.</li>
<li >Excellent communication and coordination skills.</li>
<li >Ability to work effectively in a fast-paced, multi-site environment.</li>
<li >Proficiency in Microsoft Office and operational reporting tools.</li>
<li >Strong knowledge of SOPs, food safety, and quality standards is preferred.</li>
</ul> <h3 >Application Process</h3>
<p >We invite qualified candidates to apply for this opportunity to contribute to the operational success of Shawarma Classic.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Requisition ID:<b><b><b>29343</b></b></b></b> </p><br>
<p><b>City<b><b><b>WS Branches</b></b></b></b> </p><br>
<p><span><b><em>Group overview:</em></b></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><b>alfanar</b></span><b> is involved in:</b></p><br>
<ul>
<li>Electrical, Electromechanical and Civil Engineering Construction</li>
<li>Manufacturing and Marketing Electrical Construction Products</li>
<li>Allied Engineering Services</li>
</ul>
<p><b>Our Main Divisions:</b></p><br>
<ul>
<li>alfanar electric</li>
<li>alfanar Construction</li>
<li>alfanar Building Systems</li>
</ul>
<p><b><u>alfanar electric</u></b></p><br>
<p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br>
<p><b>alfanar electric operates industries in:</b></p><br>
<ul>
<li>Riyadh and Jubail, Saudi Arabia</li>
<li>Dubai, UAE</li>
<li>London, UK</li>
</ul>
<p>alfanar has a development and engineering center in Chennai, India.</p><br>
<p><b>Industrial Complex, Riyadh</b></p><br>
<p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br>
<p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br>
<p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br>
Job Purpose <br><p>Lead and manage all branch commercial and operational activities to achieve sustainable business growth, customer satisfaction and operational excellence. The Branch Manager is accountable for leading the branch team, driving sales performance, developing customer relationships, executing company strategy, and ensuring full compliance with corporate policies and governance. In effect, the role carries end-to-end business ownership of the branch.</p><br><br><br>Functional Responsibilities <br><p>Leadership & People Management</p><br>
<ul>
<li>Lead, coach, and develop the branch team to achieve business objectives and maintain a high-performance culture.</li>
<li>Directly manage Sales Specialists, Key Account Managers, and the Sales Support team.</li>
<li>Set individual performance objectives, conduct performance reviews, and establish development plans.</li>
<li>Conduct joint customer visits and provide on-the-job coaching to the sales team.</li>
<li>Allocate responsibilities and resources to improve productivity and operational efficiency.</li>
<li>Promote employee engagement, accountability, collaboration, customer focus, and ethical conduct.</li>
</ul>
<p>Commercial Leadership</p><br>
<ul>
<li>Manage the branch’s commercial performance, including sales, collections, product mix, and market share.</li>
<li>Develop and monitor the branch business plan and annual, quarterly, and monthly sales plans in alignment with corporate objectives.</li>
<li>Drive revenue growth through the development of existing customers and acquisition of new accounts.</li>
<li>Lead the implementation of sales campaigns, strategic programs, and relevant corporate initiatives.</li>
<li>Drive market penetration across the assigned territory.</li>
<li>Analyze competitor activity, market developments, and business trends and recommend appropriate commercial actions.</li>
</ul>
<p>Customer Relationship Management</p><br>
<ul>
<li>Establish and maintain strategic relationships with key distributors, customers, and decision-makers.</li>
<li>Conduct regular business reviews with strategic customers and track agreed targets, OKRs, and performance objectives.</li>
<li>Lead negotiations for major commercial agreements.</li>
<li>Maintain customer satisfaction and loyalty through timely issue resolution, value-added solutions, and consistent service standards.</li>
<li>Manage customer contracts, agreements, and renewals to ensure compliance, continuity, and value protection.</li>
<li>Ensure effective product visibility, displays, signage, and promotional materials across customer showrooms.</li>
</ul>
<p>Sales Management & Execution</p><br>
<ul>
<li>Lead the sales pipeline management process to maintain a sustainable flow of business opportunities.</li>
<li>Monitor customer visits, quotations, opportunities, and sales activities through accurate and disciplined use of the C4C CRM system.</li>
<li>Monitor branch sales performance and KPIs and implement action plans to address performance gaps.</li>
<li>Drive cross-selling and expansion of the strategic product portfolio.</li>
<li>Ensure accurate sales forecasting and demand planning.</li>
</ul>
<p>Financial & Operational Management</p><br>
<ul>
<li>Manage customer credit exposure and collection performance.</li>
<li>Improve branch financial performance and cost efficiency.</li>
<li>Coordinate with Supply Chain to maintain healthy inventory levels and stock rotation.</li>
<li>Maintain effective control over branch assets and operational resources.</li>
<li>Provide management with regular performance updates, market intelligence, and business recommendations.</li>
</ul>
<p>Cross-Functional Coordination</p><br>
<ul>
<li>Collaborate with Sales Operations, Marketing, Supply Chain, Finance, Credit, Customer Service, and Product Management to support customer and business requirements.</li>
<li>Coordinate with Head Office on branch priorities, policies, and execution requirements.</li>
</ul>
<p>Compliance & Governance</p><br>
<ul>
<li>Ensure compliance with pricing policies, commercial controls, company procedures, and ethical standards.</li>
<li>Maintain a safe, secure, and compliant branch working environment.</li>
<li>Ensure accurate reporting and documentation of commercial and operational activities.</li>
<li>Promote risk awareness and sound business governance across the branch.</li>
</ul><br><br>General Responsibilities <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Qualification <br>Bachelor in Electrical Engineering or Business Management<br><br><br>Experience <br>10-15 years<br><br><br>Skills <br>Competitive Analysis<br>Marketing and Sales Strategies<br>Sales Forecasting<br>Sales Fundamentals, Calls, Closings<br>Sales Presentations<br>Sales Promotions<br>Sales Research<br>Sales Trend Analysis<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
مطلوب مشرف فرع - انضم إلى فريقنا!نبحث عن قائد ميداني يتمتع بمهارات تنظيمية وإدارية ممتازة للإشراف على عمليات الفرع وضمان سير العمل بكفاءة،مع التركيز على تحقيق أهداف المبيعات وجودة الخدمة. Branch Supervisor Wanted – Join Our Team! We are looking for a hands-on leader with strong organizational and managerial skills to oversee branch operations, ensure workflow efficiency, and drive sales and service excellence.المهام الرئيسية:الإشراف على العمليات اليومية للفرع وإدارة الموظفين.متابعة تحقيق مؤشرات الأداء والمبيعات.ضمان تجربة عملاء استثنائية وحل المشكلات.التدريب والتطوير المستمر للفريق.الالتزام بالسياسات والإجراءات الداخلية. Key Responsibilities:Supervise daily branch activities and manage staff. Monitor performance metrics and sales targets. Ensure outstanding customer experience and resolve issues. Train and develop team members. Enforce company policies and procedures.المؤهلات:خبرة لا تقل عن 3 سنوات في مجال الإشراف أو إدارة الفروع.مهارات قيادية وتواصلية قوية.القدرة على العمل تحت الضغط واتخاذ القرارات.إجادة استخدام برامج إدارة العمليات وMS Office. Qualifications:Minimum 3 years of experience in supervision or branch management. Strong leadership and communication skills. Ability to work under pressure and make sound decisions. Proficiency in MS Office and operational systems.
<h3 >About Unity Holding Company</h3>
<p >Unity Holding Company is seeking a dedicated and experienced <strong >Branch Supervisor</strong> to join our restaurant team. This full-time position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>, and requires a professional with 5-10 years of relevant experience in restaurant or F&B operations.</p> <h3 >The Role of Branch Supervisor</h3>
<p >The Branch Supervisor will oversee the daily operations of a restaurant branch, ensuring smooth workflow, high service standards, and overall guest satisfaction. This role is central to maintaining operational excellence and supporting team performance within the restaurant environment.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Supervise daily Front-of-House (FOH) and Back-of-House (BOH) operations to ensure efficient workflow.</li>
<li >Monitor adherence to opening, mid-day, closing, and other operational checklists.</li>
<li >Ensure compliance with food quality, hygiene, service standards, and company Standard Operating Procedures (SOPs).</li>
<li >Manage staff schedules, performance evaluations, training programs, and daily team activities.</li>
<li >Address customer complaints effectively and ensure excellent guest satisfaction.</li>
<li >Monitor inventory levels, manage stock requests, track wastage, and coordinate with suppliers.</li>
<li >Oversee cash handling procedures, daily sales reconciliation, and prepare comprehensive branch reports.</li>
<li >Ensure full compliance with Baladiyah, health and safety regulations, and internal company policies.</li>
<li >Monitor branch Key Performance Indicators (KPIs), sales figures, operational costs, and customer feedback.</li>
<li >Support upselling initiatives and promotional activities to enhance branch performance.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >5-10 years of previous experience in restaurant or Food & Beverage (F&B) operations.</li>
<li >Demonstrated strong leadership and team-management skills.</li>
<li >Excellent communication and problem-solving abilities.</li>
</ul> <h3 >Essential Knowledge and Attributes</h3>
<ul >
<li >Good knowledge of restaurant operations, food safety, and hygiene standards.</li>
<li >Ability to perform effectively under pressure in a fast-paced environment.</li>
<li >Strong organizational and reporting skills.</li>
</ul> <h3 >Application Process</h3>
<p >We invite qualified candidates to apply for this full-time Branch Supervisor position at Unity Holding Company. We look forward to reviewing your application.</p>
<h3 >About Unity Holding Company</h3>
<p >Unity Holding Company is seeking a dedicated and experienced <strong >Branch Supervisor</strong> to join our restaurant team. This full-time position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>, and requires a professional with 5-10 years of relevant experience in restaurant or F&B operations.</p> <h3 >The Role of Branch Supervisor</h3>
<p >The Branch Supervisor will oversee the daily operations of a restaurant branch, ensuring smooth workflow, high service standards, and overall guest satisfaction. This role is central to maintaining operational excellence and supporting team performance within the restaurant environment.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Supervise daily Front-of-House (FOH) and Back-of-House (BOH) operations to ensure efficient workflow.</li>
<li >Monitor adherence to opening, mid-day, closing, and other operational checklists.</li>
<li >Ensure compliance with food quality, hygiene, service standards, and company Standard Operating Procedures (SOPs).</li>
<li >Manage staff schedules, performance evaluations, training programs, and daily team activities.</li>
<li >Address customer complaints effectively and ensure excellent guest satisfaction.</li>
<li >Monitor inventory levels, manage stock requests, track wastage, and coordinate with suppliers.</li>
<li >Oversee cash handling procedures, daily sales reconciliation, and prepare comprehensive branch reports.</li>
<li >Ensure full compliance with Baladiyah, health and safety regulations, and internal company policies.</li>
<li >Monitor branch Key Performance Indicators (KPIs), sales figures, operational costs, and customer feedback.</li>
<li >Support upselling initiatives and promotional activities to enhance branch performance.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >5-10 years of previous experience in restaurant or Food & Beverage (F&B) operations.</li>
<li >Demonstrated strong leadership and team-management skills.</li>
<li >Excellent communication and problem-solving abilities.</li>
</ul> <h3 >Essential Knowledge and Attributes</h3>
<ul >
<li >Good knowledge of restaurant operations, food safety, and hygiene standards.</li>
<li >Ability to perform effectively under pressure in a fast-paced environment.</li>
<li >Strong organizational and reporting skills.</li>
</ul> <h3 >Application Process</h3>
<p >We invite qualified candidates to apply for this full-time Branch Supervisor position at Unity Holding Company. We look forward to reviewing your application.</p>
Job Purpose:The HR Operations Supervisor is responsible for overseeing daily HR operations and employee affairs, ensuring that HR processes, policies, and procedures are implemented efficiently and accurately. The role provides operational support to branches and departments within a retail environment, while ensuring compliance with applicable labor regulations, Saudization requirements, social insurance, medical insurance, and government-related employee services.<br>Key Responsibilities:Supervise daily HR operations and employee affairs activities in accordance with company policies and procedures. Manage and monitor the administrative aspects of the employee lifecycle, including onboarding administration, transfers, promotions, job changes, leaves, and end-of-service procedures. Maintain and update employee records, files, and HR databases, ensuring accuracy, completeness, and confidentiality. Monitor attendance, absenteeism, lateness, leave requests, and working schedules, coordinating with branches and departments to resolve discrepancies. Coordinate employee payroll-related data and ensure the accuracy of attendance, leave, deductions, and other employee information prior to payroll processing. Monitor Saudization (Nitaqat) ratios and compliance requirements, ensuring accurate employee classifications and data that impact Saudization percentages. Prepare and maintain reports related to Saudization levels and follow up on compliance requirements and observations. Manage and follow up on GOSI (General Organization for Social Insurance) transactions, including employee registration, removal, data updates, and contribution-related matters. Manage and coordinate medical insurance activities, including employee additions, deletions, updates, and coordination with the insurance provider. Handle and follow up on employee transfer of sponsorship/services (Iqama transfer) and ensure completion of the required procedures in accordance with applicable regulations. Coordinate and follow up on visa issuance and renewal procedures for employees, ensuring all required documentation and approvals are completed. Follow up on Iqama issuance, renewal, and employee information updates for expatriate employees. Coordinate airline ticket bookings for employees in accordance with company policies, including travel related to annual leave, business travel, joining formalities, and end-of-service. Coordinate employee travel arrangements with relevant departments and ensure travel requirements are completed on time. Maintain and monitor employee contracts, official documents, and HR records, ensuring they are properly updated and filed. Handle employee disciplinary procedures and violations in coordination with management and relevant HR functions, in accordance with company policies and applicable regulations. Provide HR operational support and guidance to branch managers, supervisors, and employees regarding HR policies, procedures, and employee-related matters. Respond to and resolve employee inquiries and operational HR issues, escalating complex matters when required. Prepare and review regular HR operations reports covering attendance, absenteeism, leaves, employee movements, turnover, Saudization, GOSI, medical insurance, and other employee-related matters. Coordinate with Finance, Operations, IT, government authorities, insurance providers, and other external parties on employee-related operational matters. Ensure consistent implementation of HR policies and procedures across all branches. Identify opportunities to improve HR operational processes, increase efficiency, and minimize administrative errors. Ensure compliance with applicable labor laws, regulations, Saudization requirements, and internal company policies. Supervise and allocate tasks to HR Operations/Personnel team members and monitor their performance and service quality. Manage HR operations within a multi-branch retail environment, including shift-based employees, varying work schedules, and a large employee population.<br>Qualifications & Experience:Bachelor's degree in Human Resources, Business Administration, or a related field. Relevant experience in HR Operations and Employee Affairs/Personnel Administration. Previous experience in the retail sector, preferably within a multi-branch environment. Strong knowledge and practical experience in Saudization requirements and compliance ratios. Number of years of experience: 5 to 6Experience managing GOSI transactions and employee records. Experience managing medical insurance processes and employee coverage. Experience handling employee service/sponsorship transfers and related government procedures. Experience with visa issuance and renewal, Iqama procedures, and expatriate employee documentation. Experience coordinating employee airline ticket bookings and travel arrangements. Good knowledge of Saudi labor regulations and government-related HR procedures. Experience using HR systems and maintaining employee databases and records. Strong reporting and data analysis skills. Good command of Microsoft Office and HR information systems.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Branch Sales Supervisor is responsible for leading the branch sales team, driving sales performance, ensuring excellent customer service, and overseeing daily branch operations.<br> The role focuses on achieving sales targets, coaching team members, maintaining operational standards, and delivering an outstanding customer experience.<br> Key Responsibilities Supervise and lead the daily activities of the branch sales team.<br> Achieve and exceed monthly and annual sales targets.<br> Coach, motivate, and develop team members to improve performance.<br> Monitor individual and team KPIs and implement performance improvement plans.<br> Ensure exceptional customer service and resolve customer concerns professionally.<br> Oversee branch operations and ensure compliance with company policies and procedures.<br> Coordinate with inventory and operations teams to maintain product availability.<br> Prepare and submit sales and performance reports to management.<br> Support the implementation of promotional campaigns and sales initiatives.<br> Maintain a clean, organized, and professional branch environment.<br> Qualifications Bachelor's degree or Diploma in Business Administration, Marketing, or a related field.<br> Minimum of 2–3 years of experience in sales, including supervisory experience.<br> Strong leadership and team management skills.<br> Excellent communication, interpersonal, and problem-solving abilities.<br> Ability to analyze sales data and make data-driven decisions.<br> Proficiency in Microsoft Office and POS/ERP systems.<br> Ability to work in a fast-paced, target-driven environment.<br> Required Skills Sales Leadership Team Management Customer Service Excellence Communication & Negotiation Performance Management Time Management Problem Solving Reporting & KPI Analysis</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h3 >About the Role</h3>
<p >Panda Retail Company – Savola Group is seeking a dedicated <strong>Branch Supervisor E-Commerce Operations</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role is integral to optimizing e-commerce fulfillment within our retail branches, ensuring a seamless customer experience.</p> <h3 >Role Purpose</h3>
<p >The primary objective of the Branch Supervisor E-Commerce Operations is to lead and develop the branch team to ensure the efficient execution of picking and delivery processes. This role focuses on optimizing the customer journey to achieve the best possible outcomes for our e-commerce operations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Supervise and monitor duty schedules, including timing and personal hygiene standards for the team.</li>
<li >Optimize the utilization of pickers, administrators, and drivers, adhering to pick-rate targets and ensuring on-time handover and delivery.</li>
<li >Collaborate effectively with the store operations team to manage replenishment and ensure product availability for e-commerce orders.</li>
<li >Train the team to ensure consistent adherence to established operational procedures and best practices.</li>
<li >Ensure the consistent achievement of daily operational targets and Key Performance Indicators (KPIs).</li>
<li >Verify the availability of essential assets and consumables, such as bags, boxes, and picking devices.</li>
<li >Communicate daily operational updates and needs clearly to the area operations lead.</li>
<li >Liaise with the service desk to address and resolve any escalations that may disrupt e-commerce operations.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<p >Candidates for this full-time role should possess <strong>5 to 10 years</strong> of relevant experience in e-commerce operations or a similar supervisory capacity within a retail environment. A proven track record in team development and operational efficiency is essential.</p> <h3 >Work Setting and Location</h3>
<p >This is a full-time position based in <strong>Jeddah, Makkah, Saudi Arabia</strong>. The role involves working within a dynamic retail environment, overseeing e-commerce operations across designated branches to ensure optimal performance.</p> <h3 >Join Our Team</h3>
<p >If you are a results-oriented leader with a strong background in e-commerce logistics and team management, we encourage you to apply for this opportunity to contribute to our growing operations.</p>