Wordpress Developer Jobs in Saudi
2073 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Why This Role Matters The Purchaser is responsible for executing procurement activities to ensure the timely and cost-effective acquisition of materials, equipment, and services required for project execution. The role involves sourcing suppliers, obtaining quotations, evaluating commercial offers, negotiating terms, issuing purchase orders, and coordinating with internal stakeholders and suppliers to ensure uninterrupted project operations while maintaining compliance with company procurement procedures and policies. What You ll Drive Receive and review purchase requisitions from internal departments. Source qualified suppliers and obtain competitive quotations. Prepare and issue Requests for Quotation (RFQs) to approved vendors. Evaluate commercial offers and prepare bid comparison analyses. Negotiate prices, delivery schedules, payment terms, and commercial conditions to achieve the best value for the company. Prepare and issue Purchase Orders (POs) in accordance with company procedures. Follow up with suppliers to ensure timely delivery and compliance with purchase order requirements. Coordinate with logistics, warehouse, engineering, and project teams regarding material deliveries and procurement status. Resolve supplier issues related to quality, quantity, delivery delays, and documentation. Maintain procurement records, supplier databases, contracts, and purchasing documentation. Monitor purchase order status and provide regular procurement progress updates to stakeholders. Support supplier performance evaluations and continuous improvement initiatives. Ensure compliance with company policies, ethical procurement practices, and HSE requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>You re a Great Fit If You Have</p><ul><li><b>Education</b> Bachelor's Degree in Supply Chain Management, Business Administration, Engineering, or a related discipline.</li><li><b>Experience</b> 1 3 years of experience in procurement or purchasing, preferably within the construction, engineering, or industrial sectors. Experience in procurement of construction materials, civil, mechanical, and electrical items is preferred.</li><li><b>Technical Skills</b> Advanced proficiency in Microsoft Excel, including formulas, Pivot Tables, XLOOKUP/VLOOKUP, and data analysis tools. Proficient in Microsoft Word, Outlook, and PowerPoint. Experience using ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar procurement software is advantageous. Strong understanding of procurement processes, RFQs, bid evaluations, purchase orders, and supplier management. Ability to prepare commercial comparison sheets and procurement reports.</li><li><b>Competencies</b> Strong negotiation and communication skills. Excellent organizational and time management abilities. Strong analytical and problem-solving skills. High attention to detail and accuracy. Ability to work under pressure and manage multiple priorities simultaneously. Team player with strong stakeholder management skills. Professional integrity and commitment to confidentiality.</li><li><b>Language Requirements</b> Fluent in English (spoken and written). Arabic language skills are considered an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The team is looking for a Conference Producer to join the team who can demonstrate they have their finger on the pulse of our fast-paced and ever-changing industry. The successful candidate will be confident in speaking to expert speakers from all over the world and selling the unique opportunity to showcase their knowledge and expertise at our event. With meticulous organisational skills, you will be responsible for managing the speakers and order of show on-site at the event.</p><p><strong>Key Responsibilities</strong></p><p><strong>Conference Production</strong></p><ul><li>Produce high-level relevant industry conference programs.</li><li>Liaise with key professionals/institutions and companies in the production of conference programs.</li><li>Engage with recommended speakers and confirm their attendance.</li><li>Ensure the speaker database is updated to provide current and accurate speaker lists and files for event management.</li><li>Prepare and communicate creative brief documents to the Marketing team.</li><li>Assist in the provision of leads to the sponsorship team and attend sales meetings as appropriate.</li><li>Mentor other conference producers within the team.</li><li>Conduct a post-show analysis of the event including job title analysis</li></ul><p><strong>Market Research and Industry Networks</strong></p><ul><li>Effectively research topics with relevant industry professionals and the target market.</li><li>Develop new conference ideas and program content through meetings and tele-research with key experts.</li><li>Collaborate with the Director and other sales team members to generate ideas for enhancing the conference portfolio</li><li>Identify key opinion leaders/institutions and companies related to the event.</li><li>Maintain existing and build new relationships develop a conference with topics and speakers.</li><li>Look at additional add-ons and other ways of attracting more delegates i.e. workshops, poster sessions, partnering with associations etc.</li></ul><p><strong>Speaker & Delegate Liaison</strong></p><ul><li>Liaise and network with speakers, exhibitors and delegates on-site to maintain customer service standards, resolve queries and gain feedback,</li><li>Assist with onsite duties as required for the duration of the event, which may require longer working hours</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Educated to degree level or equivalent</li><li><strong>Essential</strong></li><li>Minimum two years experience in conference production.</li><li>Speaks and writes clearly and fluently in English to both individuals and groups.</li><li>Computer literate and proficient in the use of Microsoft Word and Excel.</li><li>Commercial awareness.</li><li>Research based role.</li><li>Copywriting skills.</li><li>Brand and market awareness.</li><li><strong>Desirable</strong></li><li>Related industry/event knowledge in the investment and startup ecosystem, gaming esports and security sectors</li><li>Conference production role.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Project Coordination & Delivery Support project planning, scheduling, and coordination across multiple initiatives.<br> Coordinate with internal teams, clients, and subject-matter experts to ensure project milestones are achieved.<br> Monitor project progress and help ensure deliverables are completed on time and according to agreed quality standards.<br> Conduct quality checks throughout project delivery and support issue resolution.<br> Maintain accurate project documentation, including project plans, meeting minutes, reports, and communication records.<br> Assist in monitoring project budgets, resource utilization, and financial tracking.<br> Identify, document, and escalate project risks, issues, and improvement opportunities.<br> Contribute to project close-out activities, lessons learned, and continuous improvement initiatives.<br> Business Development Support Support the preparation of proposals, presentations, and client submissions.<br> Assist in gathering business requirements and translating them into project scopes and implementation plans.<br> Participate in client meetings and document requirements, action items, and follow-up activities.<br> Maintain opportunity tracking tools and support sales pipeline management.<br> Coordinate internally to prepare project estimates, timelines, resource plans, and commercial documentation.<br> Support the preparation of RFPs, RFQs, and other business development responses.<br> Contribute to developing case studies, project references, and marketing materials that support future business opportunities.<br> Build positive client relationships through timely communication and professional follow-up.<br> Medical insurance (as per company policy).<br> Supportive and collaborative work environment.<br> Open and collaborative culture.<br> Continuous learning and growth opportunities.<br> High level of autonomy and ownership.<br> Opportunity to make a real impact.<br> QUALIFICATIONSEducation Bachelor's degree in Project Management, Business Administration, Engineering, or a related field.<br> Experience 1–3 years of experience in project coordination, project management support, or a similar role.<br> Experience working in consulting, professional services, training, education, or technology environments is preferred.<br> Exposure to client-facing projects or cross-functional project teams is an advantage.<br> Certifications CAPM certification is preferred.<br> PMP certification or other recognized project management certifications are considered an advantage.<br> Technical & Professional Skills Good understanding of project management principles, methodologies, and best practices.<br> Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).<br> Experience using project management and collaboration tools (e.<br>g., Microsoft Project, Asana, Jira, ClickUp, Monday.<br>com, or similar).<br> Strong documentation, reporting, and organizational skills.<br> Ability to coordinate multiple priorities while maintaining attention to detail.<br> Languages Professional proficiency in Arabic and English (written and spoken).<br> Core Competencies Planning & Organization Execution Excellence Client Focus Communication Collaboration Problem Solving Attention to Detail Accountability Learning Agility Results Orientation</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Sr. Dimensional Quality Technician is responsible for ensuring the dimensional accuracy and quality of BIW components and assemblies by performing precise measurements, analysis, and data-driven adjustments, while supporting production stability and continuous quality improvement.</p><p>Key Responsibilities</p><ul><li>Conduct dimensional inspections of BIW components such as stamped parts and minor sub-assemblies and assemblies using various measurement tools and equipment (e.g., CMM, Laser Trackers, Inline Measurement Systems, Calipers, Micrometers and others)</li><li>Define and implement corrective actions to reduce defects and improve process capability.</li><li>Document inspection results and generate detailed summaries</li><li>Collaborate with cross-functional teams, including engineering, production, and quality, to resolve dimensional issues</li><li>Use GD&T (Geometric Dimensioning and Tolerancing) principles to interpret drawings and specifications.</li><li>Support continuous improvement initiatives to enhance product quality and manufacturing processes</li><li>Create or modify CMM programs (commonly using software like PC-DMIS, Calypso, or PolyWorks) to automate part inspections.</li><li>Ensure adherence to safety and quality standards in all inspection activities</li><li>Compare actual data to CAD models or drawings and highlight deviations.</li><li>Ensure traceability of measurement results for audits or reviews.</li></ul><p>Skills</p><ul><li>Ability to work at the pace required while maintaining a high level of craftsmanship</li><li>Must be able to stand for long periods of time during the repair of a vehicle</li><li>Must be able to walk, sit, bend, push/pull, stoop, kneel, crouch, reach or crawl frequently.</li><li>Must be able to lift objects weighing up to 50 pounds</li><li>Able to follow instructions in English, both written and verbal</li><li>Available to work overtime, off-shifts or weekends, as needed</li><li>Strong understanding of BIW tooling, fixtures, automation, joining and SPC, processes.</li><li>Familiarity with CAD tools, MES systems, and plant-floor digital manufacturing platforms.</li><li>Understanding of GD&T, DFM/DFA, quality tools like (G8D, 5why analysis, and automotive quality standards.</li><li>Ability to work independently and within cross-functional teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications</p><ul><li>Technical associate degree (automotive manufacturing preferred).</li><li>Experience in dimensional inspection or quality control, preferably in the automotive industry is desirable</li><li>Basic knowledge of using measurement tools and equipment</li><li>Understanding of engineering drawings and GD&T (Geometric Dimensioning and Tolerancing) is a plus</li><li>Excellent attention to detail and problem-solving skills</li><li>Good communication and teamwork abilities</li><li>Basic knowledge of statistical analysis and quality control methodologies</li><li>Familiarity with BIW processes and components is a plus</li><li>Basic Microsoft Office knowledge (PowerPoint, Excel, Word)</li><li>Minimum of 4 6 years of relevant experience.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>The Company:</span></strong></p><br><br>
<p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<p><strong><span>About the Role:</span></strong></p><br><br>
<p><u><span>Group Quality Assurance Manager – Riyadh, KSA</span></u></p><br><br>
<br>
<p><strong><span>Core Purpose of the job:</span></strong></p><br><br>
<p><span>To protect consumers and the business by leading an enterprise-wide food safety system that prevents, detects, and controls food contamination risks across the entire business units, ensuring full regulatory compliance, operational resilience, and a strong food safety culture through proactive governance, risk management, and continuous improvement.</span></p><br><br>
<p><strong><span>Requirements:</span></strong></p><br><br>
<p><strong><span>Potential candidates must meet the requirements mentioned below:</span></strong></p><br><br>
<ul>
<li><span>Bachelor's degree in food science/safety, biochemistry, or biology.</span></li>
<li><span>Minimum 8-10 years within the food manufacturing industry, with demonstrated expertise in implementing and maintaining food safety systems.</span></li>
<li><span>Proven experience in laboratory setting, risk assessment processes, and regulatory compliance, including collaboration with relevant regulatory authorities and ensuring adherence to food safety regulations.</span></li>
<li><span>Excellent verbal and written communication skills in both Arabic & English.</span></li>
<li><span>Proficient in Microsoft Office applications (Excell, Word, etc).</span></li>
</ul>
<br>
<p><strong><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc. </span></strong></p><br><br>
<p><strong><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></strong></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>As Wellness Counselor at Miraval The Red Sea, your main role is providing professional guidance and support to guests on their journey toward emotional, mental, and holistic well-being. This role integrates therapeutic counseling, mindfulness coaching, and stress management techniques to promote self-awareness, personal growth, and emotional balance. The Wellness Counselor will conduct individual and group sessions, offering evidence-based strategies for stress reduction, emotional resilience, and mental clarity. The role aligns with Miraval’s philosophy of mindfulness, balance, and transformation while adhering to Saudi Arabia’s hospitality and wellness industry regulations.
Job Description
• Provide individual and group wellness counseling sessions tailored to each guest's needs
• Offer guidance on stress management, emotional well-being, and mindfulness practices using evidence-based approaches such as CBT, MBSR, and holistic coaching
• Empower guests with tools for self-reflection, relaxation, and personal transformation in a compassionate, confidential, and culturally sensitive environment
• Develop and facilitate wellness workshops focused on mindfulness, emotional resilience, and self-care
• Create customized well-being programs for guests seeking deeper emotional and mental balance
• Collaborate with well-being practitioners to integrate holistic therapies, movement practices, and healing modalities
• Maintain ethical and professional standards in compliance with Saudi Arabia's health and wellness regulations
• Maintain accurate and confidential guest records in accordance with industry guidelines
• Support the training and mentoring of team members in mindfulness and emotional well-being techniques
• Stay current with the latest research in mental well-being, mindfulness, and holistic therapies
• Continuously refine counseling methodologies to meet evolving guest needs
• Participate in team meetings, wellness retreats, and professional development opportunities</p><p>Job Requirements
• Bachelor's or Master's degree in Psychology, Counseling, Holistic Therapy, or a related field; formal certifications accepted
• Minimum 3 years of experience in wellness counseling, mindfulness coaching, or holistic mental health support
• Certification in mindfulness-based therapy, stress reduction, or wellness coaching preferred
• Experience in a luxury wellness resort, retreat center, or integrative health setting is an advantage
• Strong understanding of mindfulness, stress management, emotional intelligence, and personal growth methodologies
• Proficiency in English; Arabic language skills are a plus
• Exceptional communication, public speaking, and guest engagement skills
• Empathetic, adaptable, and responsive to guests with varying emotional well-being needs and personal goals
• Strong organizational skills and attention to detail in managing counseling sessions and guest records
• Proficient in digital tools including email, word processing, and spreadsheets
• Ability to model mindfulness and inspire meaningful emotional and mental growth in guests</p>
About Us:Kaizen is the Number 1 Recruitment Leader in the MENA region and works on placing high-caliber professionals in prominent and lucrative roles across the Middle East & and GCC.<br>The Client:A leading multinational automotive manufacturing company operating in Saudi Arabia, specializing in high-quality automotive components and assemblies. The company supports major automotive programs through advanced manufacturing, strong quality standards, and operational excellence.<br>Executive Personal Assistant<br>Responsibilities:Executive and Administrative Support Manage the COO’s calendar, appointments, meetings and daily schedule. Coordinate internal and external meetings. Prepare meeting agendas, presentations, reports and supporting documents. Attend meetings when required and take accurate, professional meeting notes and minutes. Record decisions, action items, responsible persons and deadlines. Follow up on outstanding action items and provide progress updates to the COO. Draft and manage professional correspondence, emails, letters and reports. Maintain organized electronic and physical filing systems. Handle confidential and sensitive information with discretion. Travel Arrangements Coordinate all domestic and international travel arrangements for the COO. Arrange flights, accommodation, ground transportation, visas and travel itineraries. Prepare comprehensive travel schedules and ensure that all necessary documentation is available. Manage last-minute travel changes and resolve travel-related issues promptly. Coordinate travel-related expense documentation and claims. Timesheets and Timekeeping Prepare, review and submit the timesheets accurately and within the required deadlines. Maintain accurate timekeeping and attendance records where applicable. Monitor deadlines for timesheet submissions and follow up on outstanding information. Liaise with Payroll, Human Resources and Finance regarding timesheet or timekeeping queries. Expenses and Credit Card Administration Prepare and submit the COO’s business expense claims. Collect, verify and organize receipts and supporting documents. Complete monthly company credit card reconciliations accurately and on time. Allocate expenses to the correct departments, projects or cost centers. Investigate and resolve discrepancies in collaboration with the Finance Department. Maintain complete and audit-ready expense and reconciliation records. General Coordination Act as a professional point of contact between the COO and internal and external stakeholders. Screen and prioritize calls, correspondence, meeting requests and enquiries. Coordinate executive events, management meetings and business functions when required. Support special projects and complete ad hoc assignments as directed by the COO. Anticipate the COO’s administrative requirements and proactively address them.<br>Work Experience5-8 years of experience in an Executive Assistant, Personal Assistant or any similar role.<br>Other Skills/Requirements:Diploma or bachelor’s degree in Business Administration, Office Management, Executive Secretarial Studies or a related field is preferred. Previous experience as an Executive Personal Assistant, Personal Assistant or Executive Secretary. Fully conversant in English, both written and spoken. Arabic language proficiency is required. Excellent working knowledge of Microsoft Word, Excel and Power Point. Proficient in the professional use of Chat GPT and other AI productivity tools for drafting, summarizing, research support and administrative efficiency. Experience with travel coordination, timesheets, timekeeping, expense claims and credit card reconciliations. Strong note-taking and minute-taking ability. Excellent verbal and written communication skills. Professional, polished and presentable appearance. Strong organizational and time-management skills. Ability to work independently with minimal supervision. Ability to prioritize tasks and manage competing deadlines.<br>Next Steps:When you apply for this position, a consultant from Kaizen Firm will evaluate your resume for the role being posted in addition to considering you for other relevant positions as they become available that match your interests, expertise, and skill set. Your CV might be submitted into our protected applicant tracking system, but none of your information will ever be disclosed to another party without your permission. Through https://zcu.io/cNxP, you can browse a wide range of employment opportunities and apply your personal data rights at any time.
Role Overview A Business Aircraft Aviation Accountant is responsible for managing and overseeing all financial activities related to the operation of owned and/or chartered business aircraft (private jets). This role requires specialized expertise in aviation accounting, operational finance, charter activities, maintenance cost control, crew expenses, and high‑value asset management. The position ensures compliance with aviation‑specific financial regulations and supports cost efficiency for private aircraft operations.<br><br>General Responsibilities1. Operational Cost Management Track, review, and control monthly operational expenses related to owned aircraft, including but not limited to:Crew salaries, expenses and allowances Fuel Maintenance Insurance Catering Ground services Tickets and hotels expenses and costs. Process vendor and service supplier invoices and ensure timely payments.2. Invoice Verification & Reconciliation Verify and reconcile invoices against flight operations, requirements, and supporting receipts. Ensure accuracy of records and proper allocation of expenses.3. Flight Payback & Internal Invoicing Prepare and issue internal flight payback invoices upon trip completion. Submit invoices for internal approval, monitor postings, and follow up with accounts.4. Cash Float Reconciliation Perform monthly or ad‑hoc reconciliation and adjustment of:Aircraft cash floats Driver cash floats5. Budgeting & Forecasting Develop and monitor operating budgets for:Aircraft operations Maintenance programs Upgrades and modifications Prepare financial forecasts based on utilization and operational demand.6. Aircraft Acquisition & Ownership Accounting Maintain financial records for aircraft purchase, leasing, and ownership. Manage accounting for:Depreciation Lease terms Financing payments and interest7. Audit Preparation Support internal and external audits related to aircraft operations and ownership. Ensure accuracy, compliance, and completeness of financial records.8. Cost Control & Optimization Identify opportunities to reduce and optimize operational and ownership costs while maintaining safety and compliance standards.9. Financial Reporting Prepare regular financial reports providing insight into:Operating cost efficiency Aircraft utilization Expense trends10. Financial Statements Prepare annual financial statements, including:Income Statement Balance Sheet Cash Flow Statement Budget and Forecast Reports<br><br>Education Bachelor’s degree in accounting, Finance, or related field Professional certifications in aviation accounting or aviation finance are considered a strong advantage<br><br>Experience3–7 years of accounting experience, preferably within:Business aviation Private jet operations Commercial airline operations Proven experience managing financial aspects of:Aircraft operations Charter activities Aircraft acquisition and leasing Maintenance and overhaul costs Strong familiarity with aviation operations and maintenance environments. Knowledge of civil aviation authorities, aviation terminology, regulations, technologies, and abbreviations. Comprehensive understanding of aviation accounting practices, including:Fuel management and calculations Aircraft logbooks Maintenance and MRO costs Flight and ground operations Airport and navigation fees Overflight permits and permissions Crew‑related expenses Strong knowledge of MSP programs, including:Engine programs APU programs Other aircraft maintenance programs Solid experience reviewing aviation financial and commercial contracts, including:Charter agreements Aircraft management agreements Aircraft purchase agreements Maintenance and service contracts Crew contracts<br><br>Key Skills1. Financial Expertise Strong command of accounting principles related to business aircraft operational expenses and ownership costs.2. Attention to Detail Ability to manage high‑value assets and ensure accuracy and regulatory compliance.3. Analytical Skills Strong capabilities in budgeting, forecasting, and financial analysis for complex aviation operations.4. Regulatory & Tax Knowledge In‑depth understanding of aviation‑related tax regulations, including:Depreciation Use and VAT taxes Tax planning and deductions5. Software Proficiency Experience with financial and ERP systems, including:Oracle Financial portals Microsoft Office (Excel, Word, Power Point)6. Communication Skills Ability to clearly communicate financial data and insights to:Aircraft owners Senior executives Operational and maintenance teams7. Problem‑Solving Ability to address financial challenges related to:Unexpected operational costs Regulatory or contract changes<br><br>Other Requirements Strong understanding of:Business aircraft operations Chartering models Aircraft management and fractional ownership Knowledge of aviation tax structures and financial complexities of high‑value aircraft operations. Excellent organizational skills and the ability to perform in a fast‑paced, high‑pressure environment.
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Business Aircraft Aviation Accountant Role Overview A Business Aircraft Aviation Accountant is responsible for managing and overseeing all financialactivities related to the operation of owned and/or chartered business aircraft (private jets). This role requires specialized expertise in aviation accounting, operational finance, charter activities,maintenance cost control, crew expenses, and high-value asset management. The position ensurescompliance with aviation-specific financial regulations and supports cost efficiency for private aircraftoperations. General Responsibilities1. Operational Cost Management• Track, review, and control monthly operational expenses related to owned aircraft, includingbut not limited to:• Crew salaries, expenses and allowances• Fuel• Maintenance• Insurance• Catering• Ground services• Tickets and hotels expenses and costs.• Process vendor and service supplier invoices and ensure timely payments.2. Invoice Verification & Reconciliation• Verify and reconcile invoices against flight operations, requirements, and supporting receipts.• Ensure accuracy of records and proper allocation of expenses.3. Flight Payback & Internal Invoicing• Prepare and issue internal flight payback invoices upon trip completion.• Submit invoices for internal approval, monitor postings, and follow up with accounts.4. Cash Float Reconciliation• Perform monthly or ad-hoc reconciliation and adjustment of:• Aircraft cash floats• Driver cash floats5. Budgeting & Forecasting• Develop and monitor operating budgets for:• Aircraft operations• Maintenance programs• Upgrades and modifications• Prepare financial forecasts based on utilization and operational demand.6. Aircraft Acquisition & Ownership Accounting• Maintain financial records for aircraft purchase, leasing, and ownership.• Manage accounting for:• Depreciation• Lease terms• Financing payments and interest7. Audit Preparation• Support internal and external audits related to aircraft operations and ownership.• Ensure accuracy, compliance, and completeness of financial records.8. Cost Control & Optimization• Identify opportunities to reduce and optimize operational and ownership costs whilemaintaining safety and compliance standards.9. Financial Reporting• Prepare regular financial reports providing insight into:• Operating cost efficiency• Aircraft utilization• Expense trends10. Financial Statements• Prepare annual financial statements, including:• Income Statement• Balance Sheet• Cash Flow Statement• Budget and Forecast Reports Education• Bachelor’s degree in accounting, Finance, or related field• Professional certifications in aviation accounting or aviation finance are considered a strongadvantage Experience• 3–7 years of accounting experience, preferably within:• Business aviation• Private jet operations• Commercial airline operations• Proven experience managing financial aspects of:• Aircraft operations• Charter activities• Aircraft acquisition and leasing• Maintenance and overhaul costs• Strong familiarity with aviation operations and maintenance environments.• Knowledge of civil aviation authorities, aviation terminology, regulations, technologies, andabbreviations.• Comprehensive understanding of aviation accounting practices, including:• Fuel management and calculations• Aircraft logbooks• Maintenance and MRO costs• Flight and ground operations• Airport and navigation fees• Overflight permits and permissions• Crew-related expenses• Strong knowledge of MSP programs, including:• Engine programs• APU programs• Other aircraft maintenance programs• Solid experience reviewing aviation financial and commercial contracts, including:• Charter agreements• Aircraft management agreements• Aircraft purchase agreements• Maintenance and service contracts• Crew contracts Key Skills1. Financial Expertise• Strong command of accounting principles related to business aircraft operational expensesand ownership costs.2. Attention to Detail• Ability to manage high-value assets and ensure accuracy and regulatory compliance.3. Analytical Skills• Strong capabilities in budgeting, forecasting, and financial analysis for complex aviationoperations.4. Regulatory & Tax Knowledge• In-depth understanding of aviation-related tax regulations, including:• Depreciation• Use and VAT taxes• Tax planning and deductions5. Software Proficiency• Experience with financial and ERP systems, including:• Oracle• Financial portals• Microsoft Office (Excel, Word, Power Point)6. Communication Skills• Ability to clearly communicate financial data and insights to:• Aircraft owners• Senior executives• Operational and maintenance teams7. Problem-Solving• Ability to address financial challenges related to:• Unexpected operational costs• Regulatory or contract changes Other Requirements• Strong understanding of:• Business aircraft operations• Chartering models• Aircraft management and fractional ownership• Knowledge of aviation tax structures and financial complexities of high-value aircraftoperations.• Excellent organizational skills and the ability to perform in a fast-paced, high-pressureenvironment.
<p>Ensure all sales targets both short term and long term for the area/location are met. Supervise SSFL DC/Stockiest various routes through route visits targets and ensure that each sales representative compliance with the SSFL execution standards as well as the proper way of achieving the targets. Leading and developing sales team. Leading sales productivity. Achieve and exceed sales fundamentals and volume targets by implementing company plans. Update database to measure area s performance against key business objectives. Use this data to analyse the business and develop future action plans. Work on volume forecasting for his areas and channels. Work with Stockiest to improve customer service and execution efficiency. Supervise field sales teams for location in accordance with sales plans to achieve/exceed objectives in terms of execution, gross and net revenues, market share and people development targets</p><p>Responsibilities</p><ul><li>Organize, control and motivate sales representatives to achieve sales targets within the agreed targets by applying SSFL sales standards.</li><li>Conduct and compliance with FLSMP; work-with and Route Control weekly, 1:1 sessions and formal weekly meetings.</li><li>Ensure HH Integrity by examine reports and taking actions.</li><li>Regular market visits to monitor changes in the market situation and legislative requirements and communicate these fluctuations on the proper timing to the Regional/Sales manager for decision making.</li><li>Ensure the company s product promotional plans are understood and implemented in the right time & at the right place across all routes.</li><li>Conduct all the administrative transactions for the location (Stock, Returnable Cases, daily sales invoicing cycle etc.)</li><li>Organize, control and motivate team to achieve sales targets within the agreed profit margins.</li><li>Select, train, develop and follow-up sales personnel to the standards (FLSMP) necessary to meet the current and long term needs of the department.</li><li>Ensure all RSR s compliance with OOR (Ownership on Route) by regular follow-up and on job coaching.</li><li>Field Performance Management by (Adaptation of Optimized Routes, Managing POP materials, Stand Planning, Preparing RSR turnover follow up reports, Applying Code of Conduct, RSRs' PepsiCo values awareness).</li><li>Develop strong relationship with stockiest and Key wholesale and OT customers within the location, this will include coordinating with the stockiest on all call coverage & customer service standards.</li><li>Ensure the company s product development & promotional plans are understood and implemented at all levels to give the optimum level of impact.</li><li>Expanding distribution within the area as per AOP business plan.</li><li>Ensure proper execution for all new product initiatives.</li><li>Ensure proper execution of all merchandising and operational priorities.</li><li>Key Field Sales KPI's to include: reaching distribution targets (depth and breadth - capture additional points of sale); Upgrading execution on primary placements both in quantitative approach (space fair share) and qualitative approach (location + appearance); Upgrading execution on secondary placements - double the number of secondary placements per point of sale; implementing price and promotions strategies.</li><li>Supervise administrative & control agenda within the field to include: maintaining control over the main KPIs - ensure the Execution of KPI's per Store; insure effective monitoring and processes are in place in all levels of the organisation, providing recommendations for and insure timely implementation; create, implement and insure compliance with accounting, inventory, and control procedures; resolve service & supply issues with affected parties; design and report the results/activities of the sales force to Regional/Sales manager.</li><li>Report competitive activities to the Regional/Sales Manager as and when it happens.</li><li>Compliance with SSFL Control Agenda & Control Responsibilities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>3-6 years of sales field experience in FMCG</p><p>Very Good English and Arabic language skills</p><p>No travel restrictions</p><p>Strong computer skills (Word, excel, PowerPoint, outlook crucial)</p><p>Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)</p><p>Customer Focus (Service to sales concept)</p><p>Thinking Skills (Trend, data, events analysis to draw sound conclusions)</p><p>Developing and Supporting The Team (Actively improves others skills, cooperate effectively, diplomatic conflict handler)</p><p>Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment)</p><p>Integrity (Mutual trust, consistent with company ethics and values)</p><p>BA degree & Computer Literacy (Windows applications)</p>