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<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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???? Location: Riyadh, Saudi Arabia???? Employment Type: Permanent<br><br>About the Role We are seeking a skilled Security Network Specialist to join our team in Riyadh. The successful candidate will be responsible for designing, implementing, and maintaining enterprise network security solutions across multiple security platforms. This role requires strong hands-on experience with firewall technologies, network security architecture, troubleshooting, and technical documentation<br>. Key Responsibilities Design, implement, and support network security solutions. Configure and manage:Fortinet Forti Gate Firewalls Palo Alto Networks Firewalls Cisco ASA and Firepower Firewalls Deploy and maintain VPN solutions (IPSec and SSL VPN). Implement network segmentation and secure zone architectures. Manage and optimize Intrusion Prevention Systems (IPS) and Web Application Firewalls (WAF). Perform security assessments and risk analyses. Troubleshoot and resolve complex network security issues. Collaborate with internal teams and customers to deliver projects successfully. Monitor security events and support incident response activities. Prepare and maintain technical and project documentation, including:Customer Requirement Documents (CRD) High-Level Design (HLD) Low-Level Design (LLD) System Implementation Plans (SIP) User Acceptance Testing (UAT) As-Built Documentation Requirements Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.2–3 years of experience in Network Security Engineering. Hands-on experience with Fortinet, Palo Alto, and Cisco security solutions. Strong understanding of:Firewalls VPN Technologies IPSWAFNetwork Security Architecture Experience creating technical documentation and design deliverables. Excellent troubleshooting and analytical skills. Strong communication and stakeholder management abilities. Preferred Certifications Fortinet NSE / FCSS / FCXPalo Alto PCNSECisco CCNP Security Other relevant cybersecurity certificatio
<h3 >About TAWANTECH and the Role</h3>
<p >TAWANTECH is seeking a dedicated <strong >Senior Officer Digital Performance</strong> to join its team in Riyadh, Saudi Arabia. This full-time position is central to enhancing digital banking and innovation performance through rigorous analysis and reporting.</p> <h3 >Role Overview</h3>
<p >The Senior Officer Digital Performance will be responsible for monitoring, analyzing, and reporting on the effectiveness of various digital initiatives. This role involves providing critical support for digital banking and innovation functions, managing budget reporting, and generating data-driven insights to support strategic decision-making.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Support the overall performance of Digital Banking & Innovation (DBI) initiatives.</li>
<li >Issue comprehensive monthly performance reports.</li>
<li >Conduct detailed performance analysis for specific digital initiatives.</li>
<li >Assist in the development and maintenance of the monthly DBI dashboard.</li>
<li >Generate analytical reports through the Digital Channels Analytics Engine, focusing on user behavior insights.</li>
<li >Support the preparation and development of DBI reports as requested by SAMA.</li>
<li >Assist with the DBI budget and issue monthly spend reports.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates for this role are required to have <strong >5 to 10 years of professional experience</strong> in digital performance analysis, reporting, or a closely related field. Experience within the banking, financial services, or fintech sector is preferred.</p> <h3 >Work Setting</h3>
<p >This is a full-time position based in <strong >Riyadh, Saudi Arabia</strong>. The role offers an opportunity to contribute to the advancement of digital performance within a professional and evolving environment.</p> <h3 >Application Information</h3>
<p >Interested candidates who meet the specified qualifications and experience are encouraged to apply for this Senior Officer Digital Performance position at TAWANTECH.</p>
<h3 >About the Opportunity</h3>
<p >Alandalus Education is seeking a <strong >Digital Transformation Expert</strong> to join its Information Technology Department. This full-time role is based in the Makkah region, serving our operations in Jeddah and Makkah. The successful candidate will be instrumental in driving digital transformation initiatives to optimize operations and enhance organizational performance across the institution.</p> <h3 >Role Overview</h3>
<p >The Digital Transformation Expert will lead and implement strategic digital initiatives, focusing on analyzing departmental needs and translating them into effective digital solutions. This position involves leveraging modern technologies, including artificial intelligence, to streamline processes and improve overall efficiency within Alandalus Education.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and implement digital transformation initiatives and projects.</li>
<li >Analyze departmental needs and translate them into digital solutions.</li>
<li >Oversee the development of digital applications and platforms, and improve the user experience.</li>
<li >Leverage artificial intelligence and automation technologies to optimize processes.</li>
<li >Monitor project implementation and ensure that project objectives are met.</li>
<li >Prepare reports and performance metrics for digital transformation projects.</li>
<li >Coordinate with departments and technical teams to ensure the successful implementation of initiatives.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates should possess 0-1 years of experience in leading and implementing digital transformation initiatives. The role requires a proactive approach to analyzing needs, developing solutions, and utilizing modern technologies.</p>
<ul >
<li >A professional certification in project management or digital transformation is preferred.</li>
<li >Experience in multi-branch organizations or the education sector is an advantage.</li>
</ul> <h3 >Work Location</h3>
<p >This full-time position is based within the Makkah region, with responsibilities covering operations in both Jeddah and Makkah.</p> <h3 >Application Process</h3>
<p >We invite qualified candidates to apply for this role at Alandalus Education.</p>
<h3 >About the Opportunity</h3>
<p >Alandalus Education is seeking a <strong >Digital Transformation Expert</strong> to join its Information Technology Department. This full-time role is based in the Makkah region, serving our operations in Jeddah and Makkah. The successful candidate will be instrumental in driving digital transformation initiatives to optimize operations and enhance organizational performance across the institution.</p> <h3 >Role Overview</h3>
<p >The Digital Transformation Expert will lead and implement strategic digital initiatives, focusing on analyzing departmental needs and translating them into effective digital solutions. This position involves leveraging modern technologies, including artificial intelligence, to streamline processes and improve overall efficiency within Alandalus Education.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and implement digital transformation initiatives and projects.</li>
<li >Analyze departmental needs and translate them into digital solutions.</li>
<li >Oversee the development of digital applications and platforms, and improve the user experience.</li>
<li >Leverage artificial intelligence and automation technologies to optimize processes.</li>
<li >Monitor project implementation and ensure that project objectives are met.</li>
<li >Prepare reports and performance metrics for digital transformation projects.</li>
<li >Coordinate with departments and technical teams to ensure the successful implementation of initiatives.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates should possess 0-1 years of experience in leading and implementing digital transformation initiatives. The role requires a proactive approach to analyzing needs, developing solutions, and utilizing modern technologies.</p>
<ul >
<li >A professional certification in project management or digital transformation is preferred.</li>
<li >Experience in multi-branch organizations or the education sector is an advantage.</li>
</ul> <h3 >Work Location</h3>
<p >This full-time position is based within the Makkah region, with responsibilities covering operations in both Jeddah and Makkah.</p> <h3 >Application Process</h3>
<p >We invite qualified candidates to apply for this role at Alandalus Education.</p>
Cybersecurity Administrator<br>Job Overview<br>We are seeking a Cybersecurity Responsible to join the IT Department. The ideal candidate will have experience implementing cybersecurity controls, managing security risks, and protecting systems and digital infrastructure to ensure the confidentiality, integrity, and availability of information, as well as compliance with regulatory requirements and best practices.<br>Key Responsibilities Implement and monitor company-wide cybersecurity policies and controls. Monitor security systems, analyze threats, and respond to security incidents. Conduct security risk assessments and propose mitigation plans. Manage user identities and permissions, and review access levels. Implement cybersecurity awareness programs and raise security awareness among employees. Monitor compliance with regulatory requirements and relevant standards. Prepare periodic reports on risks, incidents, and compliance levels.<br>Qualifications and Experience Bachelor’s degree in cybersecurity, information technology, computer science, or a related field. At least 3–5 years of experience in the field of cybersecurity. Experience in security risk management and incident response. Good knowledge of the National Cybersecurity Authority (ECC) controls and global best practices. Experience with network protection systems, identity and access management, and security protection solutions. Fluency in both Arabic and English, spoken and written.<br>The following are preferred:Comp TIA Security+ certification. Certified Ethical Hacker (CEH) certification. ISO/IEC 27001 Lead Implementer or Lead Auditor certification. ISC² Certified in Cybersecurity (CC) or CISSP certification for candidates with advanced experience. Experience in multi-branch organizations or the education sector.<br>Required Skills Security risk analysis and management. Security incident response and investigation. Development of security policies and procedures. Analytical thinking and problem-solving. Preparation of technical and executive reports. Communication and collaboration skills with various stakeholders. Ability to work under pressure and ensure business continuity.<br>مسؤول الأمن السيبراني<br>نبذة عن الوظيفة<br>نبحث عن مسؤول أمن سيبراني للانضمام إلى إدارة تقنية المعلومات، يمتلك خبرة في تطبيق ضوابط الأمن السيبراني، وإدارة المخاطر الأمنية، وحماية الأنظمة والبنية التحتية الرقمية، بما يضمن المحافظة على سرية وسلامة وتوافر المعلومات، والامتثال للمتطلبات التنظيمية وأفضل الممارسات.<br>المسؤوليات الرئيسيةتطبيق ومتابعة سياسات وضوابط الأمن السيبراني على مستوى الشركة.مراقبة الأنظمة الأمنية وتحليل التهديدات والاستجابة للحوادث الأمنية.تنفيذ تقييمات المخاطر الأمنية واقتراح خطط المعالجة.إدارة هويات المستخدمين والصلاحيات ومراجعة مستويات الوصول.تنفيذ برامج التوعية بالأمن السيبراني ورفع الوعي الأمني لدى الموظفين.متابعة الامتثال للمتطلبات التنظيمية والمعايير ذات العلاقة.إعداد التقارير الدورية الخاصة بالمخاطر والحوادث ومستوى الامتثال.<br>المؤهلات والخبراتدرجة البكالوريوس في الأمن السيبراني أو تقنية المعلومات أو علوم الحاسب أو أي تخصص ذي صلة.خبرة لا تقل عن (3–5) سنوات في مجال الأمن السيبراني.خبرة في إدارة المخاطر الأمنية والاستجابة للحوادث.معرفة جيدة بضوابط الهيئة الوطنية للأمن السيبراني (ECC) وأفضل الممارسات العالمية.خبرة في أنظمة حماية الشبكات، وإدارة الهوية والصلاحيات، وحلول الحماية الأمنية.إجادة اللغتين العربية والإنجليزية تحدثاً وكتابة.<br>يفضل توفر الآتيشهادة Comp TIA Security+.شهادة Certified Ethical Hacker (CEH).شهادة ISO/IEC 27001 Lead Implementer أو Lead Auditor.شهادة ISC2 Certified in Cybersecurity (CC) أو CISSP للمرشحين ذوي الخبرة المتقدمة.خبرة في المؤسسات متعددة الفروع أو قطاع التعليم.<br>المهارات المطلوبةتحليل وإدارة المخاطر الأمنية.الاستجابة للحوادث الأمنية والتحقيق فيها.إعداد السياسات والإجراءات الأمنية.التفكير التحليلي وحل المشكلات.إعداد التقارير الفنية والتنفيذية.مهارات التواصل والعمل مع مختلف أصحاب المصلحة.القدرة على العمل تحت الضغط والمحافظة على استمرارية الأعمال.
<h3 >About the Opportunity</h3>
<p >ArcelorMittal Tubular Products Al-Jubail is seeking a <strong >Manager, Application Support</strong> to lead enterprise and manufacturing application support services. This full-time position is based in Jubail, Eastern, Saudi Arabia, and requires over 10 years of relevant experience. The role is critical in ensuring the secure, reliable, and efficient operation of business-critical platforms across the organization.</p> <h3 >Strategic Focus and Scope</h3>
<p >The Manager, Application Support will drive the application support strategy, service excellence, and governance frameworks. This includes ensuring cybersecurity compliance, leading digital transformation initiatives, and fostering continuous improvement. The role is responsible for maintaining business continuity, operational reliability, and aligning all activities with organizational objectives, encompassing SAP Basis Administration, SAP Security, System Integration, and Manufacturing Execution Systems (MES/MOM) across a broad range of enterprise applications.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and manage the Application Support team responsible for SAP Basis Administration, SAP Security, System Integration, Manufacturing Execution Systems (MES/MOM), and enterprise application support services.</li>
<li >Define and execute the Application Support strategy, ensuring alignment with business objectives, manufacturing operational requirements, digital transformation initiatives, cybersecurity standards, and technology governance frameworks.</li>
<li >Ensure the stability, availability, security, and continuous improvement of SAP ECC, SAP S/4HANA, SuccessFactors, SAP Ariba, SAP Sales Cloud, SAP BTP, MES/MOM platforms, quality systems, and related enterprise applications.</li>
<li >Oversee SAP Basis administration, application security, access governance, segregation of duties (SoD), system monitoring, technical upgrades, transport management, platform lifecycle management, and operational readiness activities.</li>
<li >Manage enterprise application architecture, integrations, interfaces, middleware platforms, and MES/SAP connectivity to ensure reliable operation across enterprise and manufacturing environments.</li>
<li >Lead incident management, service delivery, problem management, escalation handling, root-cause analysis, and corrective action plans to ensure business continuity and operational excellence.</li>
<li >Support SAP ECC to SAP S/4HANA transformation initiatives, application modernization programs, technical upgrades, and digital transformation projects, including testing, migration, cutover, and post-go-live support.</li>
<li >Ensure compliance with IT governance, cybersecurity requirements, audit standards, regulatory obligations, data protection controls, application security requirements, and operational technology (OT) security controls across all supported platforms.</li>
<li >Partner with business stakeholders, manufacturing operations, quality, engineering, maintenance, supply chain, IT teams, vendors, and implementation partners to deliver effective application support, process optimization, and continuous improvement initiatives.</li>
<li >Define, monitor, and improve application support KPIs, system availability, manufacturing system performance, integration reliability, service levels, and user satisfaction metrics to enhance operational effectiveness.</li>
<li >Manage vendor relationships, support contracts, performance reviews, service quality improvements, and escalation management across enterprise and manufacturing application landscapes.</li>
<li >Provide leadership, coaching, succession planning, capability development, resource management, and performance direction to build a high-performing and resilient Application Support organization.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this role must possess <strong >over 10 years of progressive experience</strong> in application support leadership, specifically within enterprise and manufacturing environments. A proven track record in managing complex SAP landscapes, MES/MOM platforms, and leading technical teams is essential. The role demands strong expertise in IT governance, cybersecurity, system integration, and digital transformation initiatives.</p> <h3 >Team Leadership and Collaboration</h3>
<p >This position requires a leader capable of building and developing a high-performing Application Support team through effective coaching, succession planning, and resource management. The Manager will foster strong partnerships with internal business stakeholders, manufacturing operations, IT teams, and external vendors to ensure seamless service delivery and continuous improvement across all supported platforms.</p> <h3 >Work Environment</h3>
<p >This is a full-time role based at ArcelorMittal Tubular Products Al-Jubail in Jubail, Eastern, Saudi Arabia. The successful candidate will operate in a dynamic environment, contributing to the operational excellence and digital evolution of critical business systems.</p>
Company Description Multi Paths Facilities Management Services, a subsidiary of MPCCO, delivers innovative and sustainable facility and property management solutions across Saudi Arabia. The company designs custom programs ranging from specialized cleaning services to fully integrated facility management to address diverse client needs. With a workforce of over 5,000 skilled professionals and operations in more than four major cities, MPFM supports multiple sectors, including food and beverage, hospitals, retail, warehouses, and logistics. The organization provides tailored outsourcing and manpower solutions, acting as a strategic partner to supply the right people and systems to power client businesses. MPFM is committed to high service standards, operational efficiency, and long-term client relationships.<br>Role Description The Junior Accountant is a full-time, on-site role based in Jeddah, supporting the finance team in day-to-day accounting operations. Responsibilities include recording financial transactions, maintaining general ledger entries, and assisting with accounts payable and receivable processing. The role involves preparing basic financial reports, supporting month-end and year-end closing activities, and ensuring documents are properly filed and compliant with company policies. The Junior Accountant will help reconcile bank statements, monitor expense records, and coordinate with internal departments to resolve billing and payment queries. The position requires attention to detail, accurate data entry, and collaboration with senior accountants to support audits and continuous process improvements.<br>Qualifications<br> Strong skills in basic accounting, bookkeeping, and financial data entry, with the ability to manage general ledger postings and reconciliations. Proficiency in accounting software and MS Excel (e.g., spreadsheets, formulas, pivot tables) for recording and analyzing financial information. Knowledge of accounts payable and accounts receivable processes, including invoice handling, payment tracking, and collections support. Solid understanding of fundamental financial principles and reporting, including support for month-end and year-end closing. Excellent attention to detail, numerical accuracy, and organizational skills, with the ability to manage multiple tasks and meet deadlines. Effective written and verbal communication skills in a professional environment; ability to work collaboratively with finance and operational teams. Relevant educational background such as a diploma or bachelor’s degree in Accounting, Finance, or a related field. Previous internship or 1–2 years of experience in an accounting or finance role is an advantage, preferably in facilities management or service-oriented industries. Familiarity with local financial regulations and basic tax concepts in Saudi Arabia is a plus.
JOB PURPOSE:<br><br>Own Gathern's strategic planning and performance cycle end to end including the North Star driver model, the OKR and initiative portfolio planning, and the executive and board reporting built on top of them, so that leadership decisions are made on numbers that are current, reconciled and traceable to a driver.<br><br>KEY ACCOUNTABILITIES:<br><br>Strategic planning and analysis<br><br>Maintain the planning and analysis for the main including revenue, reservations, ARPR, SCR, ADR, LOS and take rate Keeping targets, actuals and variances reconciled every month Run diagnostic analysis that attributes revenue and reservation gaps to primary and supporting drivers, and convert the attribution into named actions with owners and dates Build and maintain scenario and sensitivity models for pricing, segmentation and destination planning Support the annual and quarterly planning cycle, including target setting and the monthly ramp<br><br>Performance management<br><br>Own the OKR planning: objectives, key results, initiative cards, scoring and milestone tracking Run the monthly performance cycle and data cut-off, variance review, commentary drafting and publication to afixed calendar Ensure all the commitments and initiative are translated into the required performance outcome Maintain the metric definitions library and enforce definition consistency across every published report<br><br>Executive and board reporting<br><br>Produce the monthly executive report, the quarterly one-pager and board materials to a consistent standard: action titles, three to four lines of commentary, and internally consistent metrics Prepare pre-reads and decision papers for the Executive Committee and the Board of Directors Act as the quality gate on numbers leaving the department. No figure is published that cannot be traced to a source and a definition<br><br>Requirements<br><br>Bachelor's degree in business, economics, engineering, finance or a related quantitative discipline 5+ years of experience, including strategy consulting, corporate strategy, or a strategy or business-operations function inside a marketplace, e-commerce or travel platform Demonstrable executive and board reporting: action-titled decks, one-pagers and KPI trees Advanced Excel or Google Sheets, able to build and audit a multi-driver model end to end Analytical skills is a must Bilingual is preferred (Ar, En) KSA or wider GCC market experience, particularly in travel, hospitality or short-term rental Exposure to OKR frameworks and planning practices Experience in pricing, revenue management or customer segmentation
The role is responsible for managing the end-to-end accounts payable process, ensuring timely and accurate processing of supplier invoices and payments, maintaining accurate financial records, supporting month-end closing activities, and ensuring compliance with internal controls and company policies. The role also involves close coordination with suppliers, Supply Chain, Finance, auditors, and senior management to ensure efficient and effective AP operations. Key Responsibilities:Coordinate and manage day-to-day activities within the Accounts Payable function. Process supplier payments accurately and within agreed payment terms. Enter and post payments in the accounting system and ensure timely allocation and clearing against outstanding invoices. Verify payments prior to obtaining authorized signatures by reviewing payment vouchers, supporting documentation, and checks. Reconcile Accounts Payable balances with relevant records, including the subsidiary/vendor ledger and General Ledger. Maintain accurate and up-to-date supplier accounts and supporting documentation. Liaise with suppliers regarding invoices, payments, account balances, and payment-related queries. Coordinate with the Supply Chain department and suppliers regarding advance payments and ensure their timely and appropriate adjustment in the financial statements. Work closely with internal stakeholders and external suppliers to resolve discrepancies and ensure timely processing of invoices and payments. Manage and complete month-end closing activities for all Accounts Payable-related accounts. Prepare Accounts Payable registers, reconciliations, and related reports accurately and within established deadlines. Reconcile detailed Accounts Payable reports to General Ledger accounts and investigate and resolve any discrepancies. Support the preparation of financial information and reports as required by management. Ensure compliance with company policies, financial controls, and applicable procedures throughout the Accounts Payable process. Maintain proper filing, documentation, and secure storage of Accounts Payable records to ensure audit readiness. Support internal and external audits by providing requested documentation, reconciling supporting reports to General Ledger accounts, and verifying supplier payments. Review Accounts Payable transactions to ensure appropriate approvals and supporting documentation are in place. Identify and implement opportunities to improve Accounts Payable processes, controls, efficiency, and accuracy. Drive initiatives to reduce paper-based processes and increase the use of electronic and automated Accounts Payable processes. Work closely with senior management and relevant stakeholders to continuously improve and develop Accounts Payable processes and procedures. Contribute to the standardization and optimization of AP workflows and controls.
About company At Basamh Group, our mission is to grow people and companies, empowering individuals and fostering collaborative relationships to achieve sustainable success. With over 75 years of experience, we have built a diverse portfolio of companies that drive innovation and deliver consumer-focused solutions. Basamh Trading Company leads in retail distribution, Goody Co specializes in marketing and brand building, Specialized Food Services excels in HORECA distribution, and Thokoman Foods, our manufacturing company based in South Africa, ensures high-quality production. Together, these entities form a robust ecosystem dedicated to building powerful brands and services across the MEA region.<br>Guided by our core values of true ownership, passion to grow, transparency and family spirit, we are committed to establishing long-term partnerships with our people and all those we work with. Headquartered in Jeddah, Saudi Arabia, we strive to be a leading, innovative brand builder and distributor, staying true to our purpose and values as we continue to strengthen and expand our network. Through this commitment, we aim to build a legacy for home grown successes, inspiring generations of future leaders to come.<br>Job Overview To lead strategic market research and intelligence efforts to inform business-critical decisions and fuel innovation within the fast-moving consumer goods (FMCG) environment of a trusted and established food brand in Saudi Arabia.<br>Key Responsibilities1. Innovation Research & NPD Testing Lead cross-functional research initiatives to uncover unmet consumer needs, category white spaces, and innovation opportunities. Design and oversee robust concept testing, product testing, and volumetric forecasting for new product development (NPD). Drive end-to-end packaging research, from design assessment to shelf performance analysis. Utilize qualitative and quantitative research methods, ensuring outputs directly inform pipeline decisions. Spearhead digital trend scouting to monitor emerging ingredients, product formats, and culinary movements relevant to the GCC market. Facilitate co-creation workshops and design sprints with consumers, chefs, or trade partners. Serve as the senior liaison for Goody Culinary Solutions (GCS), embedding actionable insights into foodservice innovation strategies.2. Market Intelligence & Strategic Foresight Develop a future-focused insight framework that integrates data from multiple sources (Global Data, Kantar, Nielsen, Euromonitor, etc.). Synthesize market, category, and macroeconomic trends into strategic insights that guide the brand’s portfolio and marketing strategies. Evaluate the impact of local and global socio-cultural trends on consumer behavior and preferences in Saudi Arabia and the GCC.3. Business Strategy & Influence Partner with the brand, marketing, R&D, and commercial teams to ensure insights shape strategic planning and resource allocation. Challenge business assumptions and drive strategic conversations by presenting data-backed viewpoints. Build compelling narratives that connect insights to business implications and innovation roadmaps.4. Research Excellence & Governance Lead end-to-end research project execution—from scope definition and agency selection to insight activation. Vet and manage third-party research vendors to ensure quality, timeliness, and cost-effectiveness. Continuously evaluate and refine research methodologies, ensuring relevance and business impact. Ensure insights function adheres to ethical research practices and aligns with internal compliance protocols.5. People Leadership & Capability Building Mentor junior team members and elevate internal research capabilities through coaching and knowledge sharing. Champion a consumer-centric mindset across the organization by embedding insight-led decision making in key processes. Organize insight-sharing forums and cross-functional learning sessions to drive organizational curiosity.<br>Minimum Requirements6–8 years of progressive experience in consumer insights, market research, or strategic planning, preferably within FMCG or the food industry. Proven track record of delivering actionable insights and influencing senior stakeholders. Strong experience working with both traditional and digital research methodologies. Bachelor’s degree in Marketing, Business Administration, Economics, Psychology, or a related field. Advanced degrees (MBA, Master’s in Consumer Behavior or Market Research) are a plus<br>Working Environment At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation. We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching. Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive. We ensure our people contribute to our collective success while finding fulfillment and pride in being part of the Basamh Group family.
<h3 >About United Pharmaceuticals Company</h3>
<p >United Pharmaceuticals Company (UPC) is a prominent retail pharmacy chain operating across Saudi Arabia. UPC is dedicated to being a comprehensive resource for all healthcare needs, offering an extensive range of products and services. The company upholds a strong commitment to quality and customer satisfaction in its pursuit of operational excellence, serving communities in cities such as Jeddah and Makkah.</p> <h3 >The Role: SAP Supply Chain Track Lead</h3>
<p >United Pharmaceuticals Company is seeking an experienced <strong >SAP Supply Chain Track Lead</strong> to join its Enterprise Systems team. This full-time position, based in Makkah, requires 5-10 years of relevant experience. The successful candidate will be responsible for leading and supporting SAP Supply Chain solutions, ensuring effective implementation, enhancement, integration, and ongoing support across key SAP modules.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and support SAP Supply Chain solutions with a primary focus on <strong >SAP Materials Management (MM)</strong>.</li>
<li >Provide functional support for <strong >SAP IS-Retail, Warehouse Management (WM), and Sales and Distribution (SD)</strong>.</li>
<li >Ensure effective integration between Supply Chain, Finance, and other SAP modules.</li>
<li >Support SAP implementations, system enhancements, and ongoing operational activities.</li>
<li >Translate business requirements into effective SAP solutions.</li>
<li >Participate in business workshops and process discussions.</li>
<li >Support end-to-end supply chain processes and cross-module integration.</li>
<li >Identify, troubleshoot, and resolve functional issues within SAP.</li>
<li >Coordinate with business stakeholders and technical teams to ensure successful project delivery.</li>
<li >Communicate effectively with stakeholders and provide appropriate solutions aligned with business and operational needs.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >5-10 years of experience in SAP Supply Chain roles.</li>
<li >Strong hands-on functional experience in <strong >SAP MM</strong>.</li>
<li >Solid understanding of <strong >SAP IS-Retail, WM, and SD</strong>.</li>
<li >Strong knowledge of end-to-end supply chain processes and cross-module integration.</li>
<li >Proven experience in SAP implementations, enhancements, and support activities.</li>
<li >Ability to translate complex business requirements into practical SAP solutions.</li>
</ul> <h3 >Essential Skills</h3>
<ul >
<li >Strong troubleshooting and problem-solving capabilities.</li>
<li >Excellent communication skills for effective stakeholder management.</li>
<li >Ability to coordinate with diverse teams and business units.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates who meet the above requirements are invited to apply for this full-time position. United Pharmaceuticals Company values expertise and dedication in driving its enterprise systems forward.</p>
<h3 >About United Pharmaceuticals Company</h3>
<p >United Pharmaceuticals Company (UPC) is a prominent retail pharmacy chain operating across Saudi Arabia. UPC is dedicated to being a comprehensive resource for all healthcare needs, offering an extensive range of products and services. The company upholds a strong commitment to quality and customer satisfaction in its pursuit of operational excellence, serving communities in cities such as Jeddah and Makkah.</p> <h3 >The Role: SAP Supply Chain Track Lead</h3>
<p >United Pharmaceuticals Company is seeking an experienced <strong >SAP Supply Chain Track Lead</strong> to join its Enterprise Systems team. This full-time position, based in Makkah, requires 5-10 years of relevant experience. The successful candidate will be responsible for leading and supporting SAP Supply Chain solutions, ensuring effective implementation, enhancement, integration, and ongoing support across key SAP modules.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and support SAP Supply Chain solutions with a primary focus on <strong >SAP Materials Management (MM)</strong>.</li>
<li >Provide functional support for <strong >SAP IS-Retail, Warehouse Management (WM), and Sales and Distribution (SD)</strong>.</li>
<li >Ensure effective integration between Supply Chain, Finance, and other SAP modules.</li>
<li >Support SAP implementations, system enhancements, and ongoing operational activities.</li>
<li >Translate business requirements into effective SAP solutions.</li>
<li >Participate in business workshops and process discussions.</li>
<li >Support end-to-end supply chain processes and cross-module integration.</li>
<li >Identify, troubleshoot, and resolve functional issues within SAP.</li>
<li >Coordinate with business stakeholders and technical teams to ensure successful project delivery.</li>
<li >Communicate effectively with stakeholders and provide appropriate solutions aligned with business and operational needs.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >5-10 years of experience in SAP Supply Chain roles.</li>
<li >Strong hands-on functional experience in <strong >SAP MM</strong>.</li>
<li >Solid understanding of <strong >SAP IS-Retail, WM, and SD</strong>.</li>
<li >Strong knowledge of end-to-end supply chain processes and cross-module integration.</li>
<li >Proven experience in SAP implementations, enhancements, and support activities.</li>
<li >Ability to translate complex business requirements into practical SAP solutions.</li>
</ul> <h3 >Essential Skills</h3>
<ul >
<li >Strong troubleshooting and problem-solving capabilities.</li>
<li >Excellent communication skills for effective stakeholder management.</li>
<li >Ability to coordinate with diverse teams and business units.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates who meet the above requirements are invited to apply for this full-time position. United Pharmaceuticals Company values expertise and dedication in driving its enterprise systems forward.</p>
<p>The Job Description</p><p>1. Delivery & Portfolio Management Own end-to-end tracking of strategic initiatives across all directorate functions, ensuring milestones, dependencies, deliverables, and risks are clearly visible and proactively managed. Build and maintain a single source of truth through dashboards and project trackers to provide accurate, real-time visibility on portfolio status. Proactively identify delays, risks, and dependencies, escalating potential issues before they impact delivery. Establish and manage structured weekly and monthly review cadences to monitor progress and hold workstream owners accountable for deliverables.</p><p>2. Executive & Strategic Support Act as a strategic thought partner to the Senior Director, synthesizing complex information into clear insights and actionable recommendations. Prepare board-level and executive committee materials, briefing documents, presentations, and decision papers on behalf of the Senior Director. Represent the Senior Director in selected meetings, ensuring priorities, decisions, and key messages are communicated consistently. Support senior leadership in preparing for critical meetings, decisions, and strategic discussions.</p><p>3. Governance & Stakeholder Coordination Serve as the central coordination point across Actuarial, Commercial Finance, Financial Control, Planning & Strategy, and Investor Relations teams. Manage the regulatory and reporting calendar, ensuring all cross-functional submissions are complete, accurate, and delivered on time. Establish effective governance mechanisms to ensure alignment, transparency, and accountability across functions. Identify process gaps and drive standardization, efficiency, and continuous improvement initiatives across the directorate.</p><p>4. Special Projects Lead high-visibility, ad hoc strategic projects assigned directly by the Senior Director. Support initiatives such as M&A activities, new function design, operating model reviews, and other strategic transformation projects. Develop structured plans, coordinate stakeholders, track actions, and ensure successful execution of special projects. Provide analytical insights and recommendations to support strategic decision-making.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><p>Bachelor s degree in Business, Finance, Engineering, or another relevant quantitative field.</p><p>8 12 years of relevant experience in PMO, Strategy, Chief of Staff, Management Consulting, or a similar strategic delivery role.</p><p>Experience in insurance, financial services, technology, startups, or other regulated industries is preferred.</p><p>MBA or relevant professional certification such as PMP or PgMP is a plus.</p><p>Proven experience managing complex, multi-stakeholder portfolios within matrixed organizations.</p><p>Technical Skills:</p><p>Advanced proficiency in Microsoft Excel and PowerPoint.</p><p>Strong proficiency in Power BI and experience developing management dashboards and reporting tools.</p><p>Familiarity with project and portfolio management tools such as MS Project, Smartsheet, or Jira.</p><p>Strong analytical, reporting, and presentation skills.</p>
<h3 >About Nilufer United Company For Industrial</h3>
<p >Nilufer United Company For Industrial is a Saudi-based manufacturer specializing in various types and sizes of medical gloves. The company is committed to high-quality production, adhering strictly to approved international specifications and standards. By investing in modern manufacturing technologies and robust quality control processes, Nilufer United ensures product consistency and safety, supporting healthcare providers with reliable protection and performance in clinical and industrial environments. Team members join a growing organization focused on operational reliability and product excellence.</p> <h3 >Role Overview: Gloves Production Manager</h3>
<p >Nilufer United Company For Industrial is seeking a <strong >Gloves Production Manager</strong> to oversee end-to-end production operations for medical gloves. This full-time, on-site role is based at the company's facility in Al Kharj Industrial City, Riyadh, Saudi Arabia. The manager will be responsible for strategic planning, daily output monitoring, and ensuring strict adherence to international quality and safety standards within the production process.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Supervise production teams to ensure efficient operations and high-quality output.</li>
<li >Coordinate effectively with maintenance, quality assurance, and supply chain departments to minimize downtime and optimize overall efficiency.</li>
<li >Track key performance indicators (KPIs) to monitor production progress and identify areas for improvement.</li>
<li >Implement process improvements to enhance productivity, reduce waste, and improve product quality.</li>
<li >Ensure full compliance with all regulatory requirements and company policies related to production and safety.</li>
<li >Train and develop production staff, fostering a skilled and capable workforce.</li>
<li >Manage the inventory of raw materials, ensuring optimal stock levels for continuous production.</li>
<li >Prepare comprehensive reports for senior management on production performance, capacity planning, and operational metrics.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >To be considered for this role, applicants should possess:</p>
<ul >
<li >A minimum of <strong >5 to 10 years</strong> of progressive experience in production management, ideally within a manufacturing setting.</li>
<li >Proven capability in overseeing complex production operations and managing production teams.</li>
<li >Familiarity with international quality and safety standards in manufacturing environments.</li>
</ul> <h3 >Work Environment</h3>
<p >This is a <strong >full-time, on-site</strong> position located at Nilufer United Company For Industrial's facility in Al Kharj Industrial City, Riyadh, Saudi Arabia. The role involves working within a dynamic manufacturing environment focused on product excellence and operational reliability.</p> <h3 >Application Process</h3>
<p >Interested candidates who meet the above requirements are encouraged to apply.</p>
<p>Job Purpose Own end-to-end customer acceptance for assigned telecom sites (microwave, IP-VPN, and DIA links), ensuring every site is fully tested, documented, and formally accepted by the customer (FLM/BO) in line with project timelines and quality standards. Key Responsibilities Own end-to-end acceptance for all assigned sites, from installation/integration handover through to final customer sign-off. Coordinate FLM attendance and scheduling for site acceptance visits. Conduct and verify speed tests (DIA/IP-VPN services) on site to confirm service delivery meets customer requirements. Obtain signed acceptance letters/documentation from the customer upon successful service delivery. Track, log, and resolve snags identified during acceptance, ensuring consistent and accurate severity classification. Coordinate with the customer's Back Office (BO) for final acceptance sign-off and documentation. Liaise with field installation and integration teams to confirm sites are acceptance-ready before scheduling FLM visits. Maintain accurate, up-to-date acceptance status tracking (FLM status, BO status, and documentation triggers). Report daily on accepted, rejected, and pending sites to the Project Manager. Escalate blocking issues (customer access, FLM rejections, missing documentation) promptly with clear, evidence-based reporting. Support preparation of acceptance certificate documentation required for invoicing. Ensure compliance with customer and project quality standards throughout the acceptance process. Coordinate with subcontractor teams to schedule rework/remediation for rejected sites. Maintain professional working relationships with customer FLM/BO representatives. Support training and briefing of field teams on acceptance and quality requirements.</p><p><strong>Desired Candidate Profile</strong></p><b>Required Qualifications & Experience</b><p>Bachelor's degree in Telecommunications, Electrical/Electronics Engineering, or a related field. 3+ years of experience in telecom project delivery, acceptance, or field operations (microwave/IP transmission networks preferred). Experience working with telecom operator acceptance processes (e.g., Zain, STC, Mobily) is an advantage. Familiarity with DIA/IP-VPN service delivery, speed testing, and customer acceptance documentation. PMP or project coordination certification is a plus.</p><b>Skills & Competencies</b><p>Strong stakeholder coordination and communication skills across internal teams, subcontractors, and customer FLM/BO representatives. Detail-oriented with strong documentation and reporting discipline. Ability to manage multiple sites and priorities simultaneously under tight deadlines. Problem-solving mindset, with the ability to identify root causes of recurring rejections or snags. Proficiency in Excel and standard project tracking tools. Fluent in English and Arabic (preferred). Valid Saudi driving license and willingness to travel to project sites.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Principal Project Manager is accountable for the strategic leadership and end to end delivery of the organization s most complex, high visibility cybersecurity and physical security programs. Operating at the executive level, the Principal Project Manager defines portfolio wide objectives, aligns cross functional initiatives with corporate strategy, and ensures that all projects achieve superior business value, risk mitigation, and compliance outcomes. Core Responsibilities: Define, prioritize, and govern the portfolio ensuring alignment with corporate strategy, risk appetite, and business objectives Develop and maintain a strategic roadmap that integrates multiple programs, identifies synergies, and drives measurablebusiness value. Design, implement, and continuously improve project-management frameworks, governance structures, and performancemetrics to ensure consistency, transparency, and accountability, while enforcing compliance with corporate policies, regulatory requirements, and security standards. Oversee end-to-end execution of interdependent workstreams, coordinating senior project managers, architects, engineers,security specialists, procurement, finance, and external partners to deliver integrated plans, schedules, budgets, and resourceallocations that are realistic, optimized, and strategically aligned. Lead proactive identification, quantitative analysis, and mitigation of high-severity risks, issues, and cross-projectdependencies at the portfolio level, maintaining robust risk registers, contingency plans, and timely escalations. Own multi-year program budgets, conduct cost-benefit analyses, monitor financial performance, forecast variances, andensure optimal ROI; validate benefit realization against business-case assumptions and report outcomes to senior leadership. Produce concise, data-driven executive reports, dashboards, and briefings that synthesize project health, financial status, risk exposure, and strategic recommendations, providing actionable insights for informed decision-making. Define and oversee strategic relationships with key vendors, contractors, and third-party service providers, ensuringcontractual compliance, performance standards, and conduct high-level negotiations, performance reviews, and issueresolution. Mentor senior project managers and emerging leaders, fostering a culture of excellence, continuous improvement, andhigh-performance delivery; champion professional development, certification pathways, and best-in-classproject-management practices. Identify and drive efficiencies, standardization, and automation opportunities across the delivery lifecycle, and maturingprocesses</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Computer Science, Information Security, Engineering, business, ProjectManagement or related discipline (Master s degree preferred). Professional project-management certification such as PMP, PRINCE2, PgMP, or equivalent 8+ years of experience Skills: Strategic Planning & Portfolio Management Executive Stakeholder Management Risk, Issue & Dependency Management Financial Acumen Budget ownership, cost-benefit analysis, forecasting, change control, andbenefit-realization reporting Vendor & Partner Management Leadership & Talent Development Advanced Communication & Presentation Analytical & Problem-Solving Skills</p><p></p></section>
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Incident Manager based in Saudi Arabia.<br><br>As a Staff Incident Manager, you will lead the end-to-end response to critical production incidents, ensuring fast resolution while strengthening long-term operational resilience. You will coordinate cross-functional engineering teams during high-impact events, establish best practices for incident management, and continuously improve reliability processes. Working in a remote, globally distributed environment, you will drive operational excellence through structured communication, measurable performance improvements, and blameless postmortems. This role combines technical understanding, leadership, and strategic thinking to help maintain highly available, business-critical systems that support customers worldwide.<br><br>Accountabilities<br><br>Lead the end-to-end management of major and critical production incidents, coordinating stakeholders from detection through resolution while ensuring structured decision-making and timely escalation. Drive improvements in operational reliability by reducing key metrics such as Mean Time to Detect (MTTD), Mean Time to Engage, and Mean Time to Recover (MTTR). Manage and optimize the on-call program, including rotations, escalation policies, alert quality, and paging processes to improve engineer effectiveness and reduce alert fatigue. Coordinate clear and timely communication during incidents, including internal stakeholder updates and customer-facing status communications in partnership with support teams. Facilitate blameless postmortems, ensuring actionable follow-up items are documented, assigned, and completed to prevent recurring incidents. Translate recurring operational issues into long-term reliability initiatives by collaborating with engineering teams on roadmap planning. Define and maintain incident management standards, including severity frameworks, operational procedures, response playbooks, and governance. Monitor and report on incident trends, service reliability, SLA and SLO performance, and operational health to engineering leadership.<br><br>Requirements<br><br>7+ years of experience in incident management, site reliability, production operations, or a related technical role supporting customer-facing systems. Proven experience leading major incident response in production environments, ideally as an Incident Commander or within a dedicated incident management function. Strong understanding of distributed systems, cloud-native infrastructure, and modern production operations. Experience designing or evolving incident management frameworks, including severity models, runbooks, on-call programs, and operational processes. Hands-on familiarity with observability platforms covering monitoring, logging, tracing, alerting, and incident response; experience with Datadog is strongly preferred. Experience using incident management and paging platforms such as Pager Duty, Ops Genie, or similar tools, along with status page solutions. Demonstrated ability to conduct blameless postmortems that drive meaningful operational improvements. Excellent written and verbal communication skills, with the ability to communicate effectively during high-pressure situations. Strong leadership, organizational, and decision-making skills, with the ability to coordinate multiple technical teams during critical events. Advanced English proficiency is required. Familiarity with PCI-DSS, SRE practices, error budgets, SLO-driven operations, payments, fintech, or other highly regulated industries is considered an advantage. Business-level Spanish proficiency and experience supporting globally distributed engineering organizations are beneficial but not mandatory. Willingness to participate in an on-call rotation and respond to critical incidents outside standard business hours.<br><br>Benefits<br><br>Competitive compensation package. Fully remote work with the flexibility to work from anywhere. One-time home office allowance to set up a productive remote workspace. Company-provided work equipment. Stock options. Comprehensive health insurance coverage. Flexible paid time off. Professional development opportunities, including language, technical, and personal growth courses. Opportunity to work within a globally distributed engineering organization focused on innovation, reliability, and operational excellence.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required<br><br><strong>Job Number</strong> 26122365<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Prince Mohammed Bin Abdulaziz Street, Al Andalus, Jeddah 23326, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Position Summary<br><br></strong>The F&B Ambassador is a proactive sales and business development professional responsible for driving Food & Beverage revenue across all hotel dining outlets through strategic guest engagement and local market penetration. The position acts as the primary revenue ambassador for the F&B division, creating demand from both in-house guests and external customers while maximizing outlet utilization and profitability.<br><br>The role is accountable for increasing restaurant covers, improving breakfast, lunch, and dinner capture rates, generating group dining opportunities, securing corporate business, promoting private events, and expanding outside catering revenue opportunities. The F&B Ambassador actively identifies and converts sales leads into confirmed business while establishing long-term relationships.<br><br>Working closely with Food & Beverage Operations, Sales & Marketing, Events, Front Office, Concierge, Spa, and Marriott Bonvoy teams, the F&B Ambassador develops and executes commercial initiatives designed to increase outlet awareness, attract new customers, grow repeat business, and strengthen the hotel's position as a preferred dining destination within Jeddah.<br><br>In parallel with these commercial responsibilities, the F&B Ambassador upholds all company standards for guest service, safety, and professionalism — welcoming and acknowledging guests, anticipating their needs, maintaining confidentiality of proprietary information, and protecting company assets — while following all safety and security policies and procedures.<br><br>The position is measured through revenue generation, outlet covers, capture rate improvements, guest engagement activities, guest satisfaction scores, and overall contribution to F&B profitability.<br><br><strong>CRITICAL TASKS<br><br></strong><strong>Revenue Generation & Sales Development<br><br></strong><ul><li>Generate incremental Food & Beverage revenue through proactive sales efforts targeting both hotel guests and external customers.</li><li>Achieve monthly revenue, covers, and business development targets established by the Director of Food & Beverage.</li><li>Increase breakfast, lunch, dinner, and lounge capture rates across all operating outlets.</li><li>Drive outlet utilization during low-demand periods through targeted promotions, partnerships, and sales initiatives.</li><li>Secure new business opportunities that contribute to outlet covers, average spend, and overall F&B profitability.<br><br></li></ul><strong>In-House Guest Sales<br><br></strong><ul><li>Conduct daily guest engagement activities in the lobby, restaurant entrance areas, and other guest contact points.</li><li>Promote all hotel dining venues, theme nights, brunches, happy hours, seasonal promotions, and special events.</li><li>Identify opportunities to convert in-house guests into restaurant patrons.</li><li>Actively promote lunch and dinner bookings to Marriott Bonvoy Members, long-stay guests, VIPs, and corporate travelers.</li><li>Coordinate with Front Office, Concierge, Guest Relations, Sales, Spa, and Rooms Division teams to generate outlet referrals.</li><li>Track and increase restaurant capture rates among resident guests.</li><li>Conduct table visits to build relationships and encourage repeat visitation.<br><br></li></ul><strong>Corporate Sales & Business Development<br><br></strong><ul><li>Conduct a minimum number of weekly sales appointments and outside sales visits as established by management.</li><li>Promote business lunches, executive dining packages, corporate events, private dining experiences, and catering services.<br><br></li></ul><strong>Private Events & Group Busin`ess<br><br></strong><ul><li>Meet with group coordinators/hosts prior to functions, make introductions, and ensure that all arrangements are agreeable.</li><li>Read and analyze banquet event orders to gather guest information and determine proper set-up, timeline, specific guest needs, buffets, action stations, etc.</li><li>Respond to and fulfill special banquet event arrangements, and follow up to ensure compliance.</li><li>Generate social and corporate event bookings including birthdays, anniversaries, family gatherings, graduation celebrations, engagement parties, and business functions.</li><li>Promote dining experiences and identify opportunities for restaurant buyouts and exclusive event bookings.<br><br></li></ul><strong>Guest Relations & Loyalty Development<br><br></strong><ul><li>Build strong relationships with repeat guests and VIP customers.</li><li>Promote Marriott Bonvoy dining benefits and loyalty opportunities.</li><li>Personally follow up with guests after events and major bookings.</li><li>Resolve guest concerns promptly and professionally, using brand or property specific processes to resolve issues, delight, and build trust.</li><li>Encourage online reviews and positive guest feedback.</li><li>Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li><li>Anticipate guests' service needs, including asking questions to better understand their needs and acting on preferences whenever possible.</li><li>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</li><li>Provide assistance to individuals with disabilities in accordance with guidelines, and thank guests with genuine appreciation and a fond farewell.<br><br></li></ul><strong>Communication<br><br></strong><ul><li>Speak to guests and co-workers using clear, appropriate, and professional language.</li><li>Talk with and listen to other employees to effectively exchange information.</li><li>Answer telephones using appropriate etiquette, including proper greeting, using the caller's name, transferring calls appropriately, and relaying messages accurately.</li><li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly, avoiding public areas of the property.</li><li>Exchange information with other employees using electronic devices (e.g., email, two-way radios).<br><br></li></ul><strong>Working With Others<br><br></strong><ul><li>Support all co-workers and treat them with dignity and respect.</li><li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li><li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li><li>Develop and maintain positive and productive working relationships with other employees and departments.<br><br></li></ul><strong>Safety and Security<br><br></strong><ul><li>Report work-related accidents or other injuries immediately upon occurrence to manager/supervisor.</li><li>Follow property-specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).</li><li>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.</li><li>Maintain awareness of undesirable persons on property premises.<br><br></li></ul><strong>Policies and Procedures<br><br></strong><ul><li>Protect the privacy and security of guests and coworkers, and maintain confidentiality of proprietary materials and information.</li><li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li><li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.</li><li>Follow company and department policies and procedures, and perform other reasonable job duties as requested by supervisors.<br><br></li></ul><strong>Quality Assurance / Quality Improvement<br><br></strong><ul><li>Comply with quality assurance expectations and standards, and ensure adherence to all quality expectations across guest touchpoints.<br><br></li></ul><strong>General Food & Beverage Services<br><br></strong><ul><li>Notify management of maintenance repair issues.</li><li>Assist other departments when needed to ensure optimum service to guests.</li><li>Communicate with guests, other employees, or departments to ensure guest needs are met.<br><br></li></ul><strong>Administration & Reporting<br><br></strong><ul><li>Maintain a comprehensive database of prospects, clients, and business opportunities.</li><li>Update weekly and monthly sales activity reports.</li><li>Track all generated revenue, covers, bookings, and conversion ratios.</li><li>Monitor individual KPI performance and monthly incentive achievements.</li><li>Develop monthly business action plans with measurable objectives.</li><li>Provide business forecasts and revenue opportunities to management.<br><br></li></ul><strong>Physical Tasks<br><br></strong><ul><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.</li><li>Move through narrow, confined, or elevated spaces, and over sloping, uneven, or slippery surfaces, including stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Conduct external visits and promotional activities as required to develop new business.<br><br></li></ul><strong>CRITICAL COMPETENCIES<br><br></strong><strong>Analytical Skills<br><br></strong><ul><li>Revenue awareness, forecasting, and market analysis</li><li>Decision-making and problem solving</li><li>Computer skills</li><li>Continuous learning<br><br></li></ul><strong>Interpersonal Skills<br><br></strong><ul><li>Networking, relationship building, and negotiation</li><li>Teamwork and collaboration</li><li>Customer service orientation</li><li>Diversity relations<br><br></li></ul><strong>Communications<br><br></strong><ul><li>Presentation, verbal and written communication skills</li><li>Active listening</li><li>English language proficiency (Arabic preferred)</li><li>Telephone etiquette<br><br></li></ul><strong>Personal Attributes<br><br></strong><ul><li>Self-motivated, outgoing, and results-oriented</li><li>Integrity and dependability</li><li>Positive demeanor and stress tolerance</li><li>Adaptability, flexibility, and initiative<br><br></li></ul><strong>Organization<br><br></strong><ul><li>Planning, time management, and follow-up discipline</li><li>Multi-tasking and detail orientation<br><br></li></ul><strong>Physical Abilities<br><br></strong><ul><li>Ability to conduct external visits and promotional activities</li><li>Ability to stand, walk, and move throughout the property for extended periods<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>The F&B Ambassador is a proactive sales and business development professional responsible for driving Food & Beverage revenue across all hotel dining outlets through strategic guest engagement and local market penetration. The position acts as the primary revenue ambassador for the F&B division, creating demand from both in-house guests and external customers while maximizing outlet utilization and profitability.<br>The role is accountable for increasing restaurant covers, improving breakfast, lunch, and dinner capture rates, generating group dining opportunities, securing corporate business, promoting private events, and expanding outside catering revenue opportunities. The F&B Ambassador actively identifies and converts sales leads into confirmed business while establishing long-term relationships.<br>Working closely with Food & Beverage Operations, Sales & Marketing, Events, Front Office, Concierge, Spa, and Marriott Bonvoy teams, the F&B Ambassador develops and executes commercial initiatives designed to increase outlet awareness, attract new customers, grow repeat business, and strengthen the hotel's position as a preferred dining destination within Jeddah.<br>In parallel with these commercial responsibilities, the F&B Ambassador upholds all company standards for guest service, safety, and professionalism — welcoming and acknowledging guests, anticipating their needs, maintaining confidentiality of proprietary information, and protecting company assets — while following all safety and security policies and procedures.<br>The position is measured through revenue generation, outlet covers, capture rate improvements, guest engagement activities, guest satisfaction scores, and overall contribution to F&B profitability.<br>CRITICAL TASKS<br>Revenue Generation & Sales Development<br>Generate incremental Food & Beverage revenue through proactive sales efforts targeting both hotel guests and external customers.<br>Achieve monthly revenue, covers, and business development targets established by the Director of Food & Beverage.<br>Increase breakfast, lunch, dinner, and lounge capture rates across all operating outlets.<br>Drive outlet utilization during low-demand periods through targeted promotions, partnerships, and sales initiatives.<br>Secure new business opportunities that contribute to outlet covers, average spend, and overall F&B profitability.<br>In-House Guest Sales<br>Conduct daily guest engagement activities in the lobby, restaurant entrance areas, and other guest contact points.<br>Promote all hotel dining venues, theme nights, brunches, happy hours, seasonal promotions, and special events.<br>Identify opportunities to convert in-house guests into restaurant patrons.<br>Actively promote lunch and dinner bookings to Marriott Bonvoy Members, long-stay guests, VIPs, and corporate travelers.<br>Coordinate with Front Office, Concierge, Guest Relations, Sales, Spa, and Rooms Division teams to generate outlet referrals.<br>Track and increase restaurant capture rates among resident guests.<br>Conduct table visits to build relationships and encourage repeat visitation.<br>Corporate Sales & Business Development<br>Conduct a minimum number of weekly sales appointments and outside sales visits as established by management.<br>Promote business lunches, executive dining packages, corporate events, private dining experiences, and catering services.<br>Private Events & Group Busin`ess<br>Meet with group coordinators/hosts prior to functions, make introductions, and ensure that all arrangements are agreeable.<br>Read and analyze banquet event orders to gather guest information and determine proper set-up, timeline, specific guest needs, buffets, action stations, etc.<br>Respond to and fulfill special banquet event arrangements, and follow up to ensure compliance.<br>Generate social and corporate event bookings including birthdays, anniversaries, family gatherings, graduation celebrations, engagement parties, and business functions.<br>Promote dining experiences and identify opportunities for restaurant buyouts and exclusive event bookings.<br>Guest Relations & Loyalty Development<br>Build strong relationships with repeat guests and VIP customers.<br>Promote Marriott Bonvoy dining benefits and loyalty opportunities.<br>Personally follow up with guests after events and major bookings.<br>Resolve guest concerns promptly and professionally, using brand or property specific processes to resolve issues, delight, and build trust.<br>Encourage online reviews and positive guest feedback.<br>Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Anticipate guests' service needs, including asking questions to better understand their needs and acting on preferences whenever possible.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Provide assistance to individuals with disabilities in accordance with guidelines, and thank guests with genuine appreciation and a fond farewell.<br>Communication<br>Speak to guests and co-workers using clear, appropriate, and professional language.<br>Talk with and listen to other employees to effectively exchange information.<br>Answer telephones using appropriate etiquette, including proper greeting, using the caller's name, transferring calls appropriately, and relaying messages accurately.<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly, avoiding public areas of the property.<br>Exchange information with other employees using electronic devices (e.g., email, two-way radios).<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Safety and Security<br>Report work-related accidents or other injuries immediately upon occurrence to manager/supervisor.<br>Follow property-specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Maintain awareness of undesirable persons on property premises.<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers, and maintain confidentiality of proprietary materials and information.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.<br>Follow company and department policies and procedures, and perform other reasonable job duties as requested by supervisors.<br>Quality Assurance / Quality Improvement<br>Comply with quality assurance expectations and standards, and ensure adherence to all quality expectations across guest touchpoints.<br>General Food & Beverage Services<br>Notify management of maintenance repair issues.<br>Assist other departments when needed to ensure optimum service to guests.<br>Communicate with guests, other employees, or departments to ensure guest needs are met.<br>Administration & Reporting<br>Maintain a comprehensive database of prospects, clients, and business opportunities.<br>Update weekly and monthly sales activity reports.<br>Track all generated revenue, covers, bookings, and conversion ratios.<br>Monitor individual KPI performance and monthly incentive achievements.<br>Develop monthly business action plans with measurable objectives.<br>Provide business forecasts and revenue opportunities to management.<br>Physical Tasks<br>Read and visually verify information in a variety of formats (e.g., small print).<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.<br>Move through narrow, confined, or elevated spaces, and over sloping, uneven, or slippery surfaces, including stairs and/or service ramps.<br>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.<br>Conduct external visits and promotional activities as required to develop new business.<br>CRITICAL COMPETENCIES<br>Analytical Skills<br>Revenue awareness, forecasting, and market analysis<br>Decision-making and problem solving<br>Computer skills<br>Continuous learning<br>Interpersonal Skills<br>Networking, relationship building, and negotiation<br>Teamwork and collaboration<br>Customer service orientation<br>Diversity relations<br>Communications<br>Presentation, verbal and written communication skills<br>Active listening<br>English language proficiency (Arabic preferred)<br>Telephone etiquette<br>Personal Attributes<br>Self-motivated, outgoing, and results-oriented<br>Integrity and dependability<br>Positive demeanor and stress tolerance<br>Adaptability, flexibility, and initiative<br>Organization<br>Planning, time management, and follow-up discipline<br>Multi-tasking and detail orientation<br>Physical Abilities<br>Ability to conduct external visits and promotional activities<br>Ability to stand, walk, and move throughout the property for extended periods<br>PREFERRED QUALIFICATIONS<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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