UI developer Jobs

<p>Receive maintenance requests via telephone, email, work order systems, or in person. Assign work orders to the appropriate engineering or maintenance technicians with front oiffce Monitor the progress of work orders and follow up to ensure timely completion. Communicate work order status and estimated completion times to requestors. Maintain accurate records of maintenance requests, completed work, and outstanding issues. Coordinate with engineering staff, housekeeping, security, and other departments to ensure efficient service delivery. Escalate emergency maintenance issues to supervisors or the Engineering Manager immediately. Prepare daily work order reports and maintenance logs. Ensure all documentation is completed in accordance with company policies and procedures. Maintain confidentiality of operational information and provide professional customer service at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; additional administrative or technical training is an advantage. Previous experience in facilities management, engineering administration, hospitality, or customer service is preferred. Experience using CMMS or maintenance management software is an advantage.</p><p>Additional Information experience is an asset Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner. Accurately process and confirm reservations, ensuring all guest preferences and requests are noted. Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information. Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out. Manage and resolve any reservation-related issues or complaints effectively and efficiently.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Tamayyaz Program is for Saudi Nationals Only. Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience. Basic English skills are a must. Strong passion for the Hospitality Field. Excellent interpersonal and communication skills. Is a team player that contributes to and proactively assists co-workers. Ability to work a flexible roster depending on departmental needs. Ability to focus attention on guest needs, always remaining calm and courteous.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Act as the central communication hub, coordinating butler services and following up on guest activities to ensure flawless service delivery. Meticulously review arrival lists (ideally 7 days in advance) and guest profiles to prepare for companion preferences and special requirements. Track and monitor service requests performed by other departments such as Turndown (Housekeeping), Maintenance, or F&amp;B to ensure they meet Raffles strict timelines and standards. Manage the departmental workflow, including monitoring message boxes for task completion and ensuring butlers follow through on scheduled guest rituals. Actively update guest history databases with personal information, practices, and "likes/dislikes" gleaned from observations and feedback. Assist the Head Butler with administrative needs, including inventory control for butler supplies and preparing operational reports.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 3 years in luxury hospitality (Front Office, Concierge, or Butler service). Proficiency in Opera Property Management System (PMS) and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability to work under high pressure with minimal supervision, and strong organizational skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Welcome guests upon arrival with professionalism and warmth</p><p>Assist guests with luggage handling, storage, and room delivery</p><p>Escort guests to their rooms while introducing hotel facilities and services</p><p>Coordinate efficiently with Front Office and Concierge teams</p><p>Support guest requests promptly and courteously</p><p>Ensure lobby and entrance areas remain organized and welcoming</p><p>Assist with transportation arrangements and guest departures</p><p>Maintain the highest standards of luxury hospitality and guest service at all times</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Passion for luxury hospitality and exceptional service</li><li>Strong interpersonal and communication skills</li><li>Attention to detail and commitment to excellence</li><li>Ability to work as part of a diverse, dynamic team</li><li>Previous experience in a luxury hotel environment is an asset</li><li>A proactive, solution-oriented approach</li><li>Strong written and verbal communication skills in English</li><li>A creative, practical and proactive approach to problem solving</li><li>Ability to focus on guest needs, using empathy, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests and shareholders</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><p></p></section>

Job Summary We are seeking an experienced and highly organized Project Manager to lead the planning, execution, delivery, and closure of strategic technology and cybersecurity projects. The Project Manager will be responsible for ensuring successful project delivery within scope, schedule, budget, quality standards, and regulatory requirements while coordinating stakeholders, managing risks, and ensuring operational readiness. The successful candidate will provide end-to-end project governance, maintain project controls, oversee deployment activities, manage communications, and ensure compliance with all applicable cybersecurity, regulatory, and organizational standards.<br><br>Key Responsibilities Project Planning & Governance Lead the complete project lifecycle from initiation through deployment, handover, and project closure. Develop and maintain project governance frameworks, project charters, project plans, and execution methodologies. Establish and manage project schedules, milestones, deliverables, dependencies, and critical paths. Ensure project transition from kickoff to go-live is completed within agreed timelines. Maintain Project Controls Plans and Project Scheduling Plans covering planning, design, implementation, testing, deployment, quality assurance, handover, and operational readiness activities. Manage Work Breakdown Structures (WBS), project baselines, resource allocations, and project reporting. Schedule & Progress Management Develop and maintain:Level 1 Preliminary Schedules Level 2 Milestone Schedules Level 4 Detailed Project Schedules Track project progress against established baselines and milestones. Monitor project performance and proactively address deviations, risks, and delays. Provide regular project status reports and executive updates. Stakeholder & Communication Management Develop and execute a comprehensive Communication Management Plan. Coordinate project communications with internal and external stakeholders. Facilitate and manage:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Close-Out Meetings Executive Steering Committee Meetings Record and distribute meeting minutes, action items, owners, and due dates. Ensure effective communication through meetings, conference calls, video conferences, and collaboration platforms such as Microsoft Teams. Risk, Issue & Change Management Identify, assess, and manage project risks and issues. Maintain Risk Registers, Issue Logs, and Change Request Logs. Develop mitigation and contingency plans. Escalate critical issues and risks appropriately. Deployment & Implementation Management Manage phased project deployments including:Testing Phase Pilot Users / Early Adopters Business User Validation Enterprise-Wide Rollout Ensure all identified issues are resolved before progressing to subsequent deployment phases. Coordinate implementation activities with technical teams and business stakeholders. Documentation & Deliverables Management Ensure development, review, and approval of project documentation including:High-Level Design (HLD) Low-Level Design (LLD) Deployment Plans Bill of Materials (BOM) Installation & Configuration Guides As-Configured Documentation As-Built Documentation Testing Plans and Scenarios Service Introduction Plans Transition to Operations Plans Operational Readiness Reports Project Closure Reports Ensure all project documentation is delivered in professional Power Point and PDF formats. Compliance & Quality Assurance Ensure project execution complies with:National Cybersecurity Authority (NCA) requirements Organizational security policies Technical standards Site-specific regulations Industry best practices Conduct quality reviews to ensure project deliverables meet agreed standards. Ensure project acceptance criteria are achieved prior to closure. Knowledge Transfer & Operational Readiness Lead operational readiness activities and acceptance processes. Coordinate comprehensive knowledge transfer sessions with operational teams. Ensure successful handover of systems, documentation, and operational procedures. Support post-deployment stabilization and transition activities. Team Leadership Define and maintain the project organization structure. Coordinate multidisciplinary project teams including technical consultants, engineers, architects, vendors, and business stakeholders. Ensure assigned resources possess appropriate qualifications, certifications, and experience. Foster collaboration and accountability across project teams. Information Security & Confidentiality Ensure strict confidentiality of all project-related information. Enforce secure handling, storage, transmission, and disposal of project data. Support compliance with cybersecurity, privacy, and information protection requirements<br>.<br>Required Qualifications Bachelor's degree in Project Management, Information Technology, Computer Science, Engineering, Business Administration, or a related field. PMP (Project Management Professional), PRINCE2 Practitioner, or equivalent project management certification.7+ years of project management experience delivering complex IT, cybersecurity, infrastructure, cloud, or digital transformation projects. Proven experience managing cross-functional teams and multiple stakeholders. Strong understanding of project governance, scheduling, budgeting, risk management, and quality managemen<br>t.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About toot</b></p><p> toot is a crowdlending platform operating under SAMA's regulatory framework in Saudi Arabia. We connect retail investors with SME borrowers — investors deposit funds and toot handles everything: allocation, diversification, and risk. We are in the final stages before launch.</p><p><br></p><p><b>The Role</b></p><p> The product is built. Now it needs to be owned.</p><p>We need someone who can step in, get deep into the details with the engineering team, and make sure everything we built works exactly as it should — before a single user touches it. You will act as the founder's right hand on the product side: validating, questioning, verifying, and signing off.</p><p>This is not a planning role. This is an execution and quality role at a critical moment.</p><p><br></p><p><b>What You Will Do</b></p><ul><li>Take full ownership of pre-launch testing across our mobile app (investor-facing) and web app (borrower-facing)</li><li>Work directly with the development team to validate that what was built matches what was designed and required</li><li>Build and execute test plans, test cases, and regression cycles from scratch</li><li>Identify bugs, inconsistencies, edge cases, and UX gaps — document them clearly and track them to resolution</li><li>Ensure all flows — especially onboarding, KYC, and compliance-sensitive journeys — are airtight</li><li>Act as the bridge between the founder and the engineering team, communicating priorities and blockers clearly</li><li>Flag anything that could be a risk before launch — technical, functional, or regulatory</li><li>Maintain and refine the product backlog as issues are discovered and resolved</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What We Are Looking For</b></p><ul><li>Proven experience in a Product Owner, QA Lead, or similar role in a FinTech or regulated tech environment</li><li>Strong QA skills — test planning, bug tracking, and attention to detail</li><li>Someone who is comfortable getting into the weeds with a development team and asking hard questions</li><li>Familiarity with two-sided platforms or marketplace products is a plus</li><li>Understanding of compliance-sensitive flows — KYC, onboarding, financial transactions</li><li>Knowledge of SAMA's regulatory landscape or KSA FinTech is a strong advantage</li><li>Self-sufficient — you won't be micromanaged, you will be trusted</li><li>Fluent in English — Arabic is a plus</li></ul><p><br></p><p><br></p><p><b>Why toot</b></p><p> You are joining at the most critical moment — right before launch. What you catch and fix now directly shapes the experience of our first users and the credibility of the platform. This is not a maintenance role. It is a high-impact, high-trust position at the ground floor of a regulated FinTech redefining lending in Saudi Arabia.</p></div>

<ul><li><p>Position Summary</p><p>We are looking for a hands-on Site Mechanical Engineer to lead the construction, repair and rework of aboveground storage tanks — both <strong>new tank erection</strong> and <strong>modification / repair of existing (in-service and out-of-service) tanks</strong>. The role covers day-to-day site execution, welding and quality control, NDT and testing, painting/coating/insulation/cladding supervision, and direct interface with the Client and Third-Party Inspection.</p><p>The successful candidate will own the technical and quality record of the tank scope: raising and closing <strong>MIRs and WIRs</strong>, running inspections against the approved <strong>ITP</strong>, issuing <strong>progress reports</strong>, and preparing <strong>replies to Client comments</strong> on drawings, method statements and quality documents. This is a lead role for someone who stays organised and decisive under schedule pressure.</p><p>Key Responsibilities</p><p>1. Site Execution & Leadership</p><ul><li><p>Lead the site mechanical team (foremen, fitters, welders, riggers, scaffolders) for tank erection, dismantling, repair and rework activities.</p></li><li><p>Execute new tank construction to <strong>API 650</strong> (petroleum/petrochemical) and <strong>AWWA D100</strong> (welded steel water tanks), including bottom laying, shell erection (jacking or conventional), roof structure, nozzles, appurtenances and internals.</p></li><li><p>Plan and supervise <strong>rework and repair of existing tanks</strong>: shell/bottom plate replacement, annular plate renewal, lap-patch and insert-plate repairs, roof and floating-roof repairs, nozzle re-pad and re-rating, settlement correction, and re-inspection to <strong>API 653</strong> principles.</p></li><li><p>Review IFC drawings, isometrics, GADs and shop details; verify constructability and raise TQs/RFIs for any discrepancy before work starts.</p></li><li><p>Control plate marking, cutting, rolling, fit-up, alignment, roundness, plumbness, peaking and banding tolerances within code limits.</p></li><li><p>Coordinate with civil, E&I, piping and scaffolding disciplines; manage material take-off, receipt and site stock to keep the front open.</p></li><li><p>Drive daily/weekly targets, resource loading and look-ahead schedules to protect the completion date.</p></li></ul><p>2. Welding Engineering & Inspection</p><ul><li><p>Verify <strong>WPS, PQR and WPQ/WQT qualification in accordance with ASME Section IX</strong> (and AWS D1.1 where applicable) prior to production welding.</p></li><li><p>Conduct <strong>welder performance qualification testing</strong>, maintain the welder register, continuity records and welder identification/stamp control.</p></li><li><p>Monitor essential variables in production: joint preparation, fit-up gap, root gap, preheat/interpass temperature, consumable control (baking, holding, issue and return), heat input and welding sequence to control distortion.</p></li><li><p>Perform <strong>visual weld inspection</strong> before, during and after welding; identify defects, issue and track repair maps, verify repair welding and re-inspection.</p></li><li><p>Control weld traceability: weld maps, weld numbering, welder-to-joint traceability and repair rate monitoring.</p></li></ul><p>3. Quality Testing & NDT</p><ul><li><p>Implement and sign off the approved <strong>ITP</strong> and quality plan for each tank.</p></li><li><p>Plan, witness and evaluate NDT: <strong>RT, UT, MT, PT, VT</strong>, vacuum box testing, diesel/kerosene penetration testing of lap welds, and air testing of reinforcing pads.</p></li><li><p>Supervise <strong>hydrostatic testing</strong>: fill/discharge plan, fill rates and hold periods, foundation <strong>settlement survey</strong> readings, tank tightness verification, and safe dewatering and disposal.</p></li><li><p>Verify calibration status of all inspection, measuring and test equipment.</p></li><li><p>Carry out material verification: MTC/mill certificate review, PMI where specified, heat number traceability and marking transfer.</p></li><li><p>Raise, investigate and close <strong>NCRs</strong>, punch lists and site observations; drive root-cause and corrective action.</p></li></ul><p>4. Documentation, MIR / WIR & Approvals</p><ul><li><p>Raise, submit and follow through <strong>Material Inspection Requests (MIR)</strong> and <strong>Work Inspection Requests (WIR)</strong> with the Client and Third-Party Inspector — including scheduling, hold/witness point notification and closure.</p></li><li><p>Prepare and submit <strong>method statements, ITPs, JSAs, inspection checklists and test packs</strong> for approval.</p></li><li><p>Prepare structured, technically sound <strong>replies to Client and consultant comments</strong> on drawings, submittals and quality documents; track comment status through to code A/approval.</p></li><li><p>Compile the final <strong>QA/QC dossier / handover package</strong>: as-built drawings, MTCs, welder qualifications, weld maps, NDT reports, hydrotest and settlement records, coating and insulation records, calibration certificates and release notes.</p></li></ul><p>5. Progress Reporting & Client Interface</p><ul><li><p>Issue <strong>daily, weekly and monthly progress reports</strong> covering physical progress, manpower and equipment histograms, weld and NDT statistics, quality metrics, delays, constraints and recovery actions.</p></li><li><p>Update planned vs. actual progress (S-curve), support the planning engineer with earned-value inputs and change/variation notification.</p></li><li><p>Represent the company in site progress and technical meetings; present status clearly and defend the technical position with code references.</p></li><li><p>Act as first point of contact for the Client, PMC and Third-Party Inspectors on all tank-related technical matters.</p></li></ul><p>6. Painting, Coating, Insulation & Cladding</p><ul><li><p>Supervise surface preparation and blasting to the specified standard (e.g. SSPC-SP / ISO 8501-1 Sa 2½), and verify surface profile, cleanliness, salt contamination, dust and ambient conditions (temperature, RH, dew point, steel temperature) before application.</p></li><li><p>Monitor coating application, WFT/DFT readings, recoat intervals, curing, <strong>holiday/pinhole testing</strong> and adhesion testing; verify internal linings where applicable.</p></li><li><p>Supervise <strong>thermal insulation and cladding</strong>: insulation material and thickness verification, banding, weather sealing, aluminium/stainless cladding installation, vapour barrier integrity and finishing quality.</p></li><li><p>Verify coating and insulation records form part of the handover dossier.</p></li></ul><p>7. HSE & Compliance</p><ul><li><p>Enforce site HSE requirements: confined space entry, work at height, hot work permits, lifting operations, scaffolding inspection, gas testing and LOTO.</p></li><li><p>Ensure all activities comply with the permit-to-work system, project specifications and Client standards (e.g. Saudi Aramco SAES/SAIC, SABIC, Royal Commission or municipal water authority requirements as applicable)</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Bachelor's degree (or Diploma with strong equivalent site record) in Mechanical Engineering.</strong></p></li><li><p><strong>5 to 10 years' experience</strong> in aboveground storage tank construction, repair and inspection — including a proven record on <strong>both new tanks and rework/repair of existing tanks</strong>.</p></li><li><p><strong>Valid Saudi driving licence</strong> (mandatory) and willingness to travel between site locations.</p></li><li><p><strong>Welding inspection certification</strong> — CSWIP 3.1, AWS CWI or equivalent recognised qualification.</p></li><li><p><strong>NDT certification</strong> — ASNT Level II (or ISO 9712 Level II) in RT, UT, MT and PT (minimum two methods; RT/UT interpretation preferred).</p></li><li><p>Demonstrated working knowledge of <strong>API 650, API 653, AWWA D100, ASME Section IX and ASME Section V</strong>.</p></li><li><p>Transferable Iqama / valid right to work in KSA (for candidates already in Kingdom).</p></li></ul><p>Preferred / Advantageous</p><ul><li><p><strong>API 653</strong> Aboveground Storage Tank Inspector certification.</p></li><li><p>NACE/AMPP CIP Level II or BGAS-CSWIP painting inspector certification.</p></li><li><p>API 620, AWS D1.1, ASME Section VIII Div. 1 exposure.</p></li><li><p>Client-approved status with a major operator (Aramco, SABIC, SWCC/SWPC, Marafiq or similar).</p></li><li><p>Saudi Aramco SAP/e-Permit and Client portal document-control experience.</p></li><li><p>Proficiency with AutoCAD, MS Project or Primavera P6, and MS Excel-based reporting.</p></li></ul><p>Skills & Competencies</p><ul><li><p><strong>Languages and client handling:</strong> Professional working English is essential. Working Arabic is a strong advantage. Proven ability to communicate effectively with a multicultural project environment — Arabic-speaking clients and authorities, Asian site workforces and subcontractors, and European or American engineering consultants and inspectors.</p></li><li><p><strong>Leadership:</strong> Able to take full ownership of the tank scope, direct a mixed-nationality site team, and hold subcontractors to schedule and quality commitments.</p></li><li><p><strong>Performance under pressure:</strong> Comfortable managing hold points, inspection backlogs, hydrotest windows and shutdown/turnaround deadlines without losing quality control discipline.</p></li><li><p><strong>Technical communication:</strong> Clear, concise, code-referenced written English for reports, replies to comments, NCR responses and technical clarifications.</p></li><li><p><strong>Problem solving:</strong> Practical judgement on site issues — fit-up deviations, distortion, repeated weld rejections, settlement anomalies and coating failures.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading company operating in the government services and process facilitation sector. The Product Manager will lead the development and management of innovative digital and service products that enhance the visa and travel experience for millions of customers. The role will drive the product lifecycle from ideation to launch and continuous improvement, focusing on digital platforms, identity solutions, and operational services that align with the organizations strategic objectives and Saudi Vision 2030. Key Accountabilities Define and execute the product vision, strategy, and roadmap for digital and service products across visa processing, identity verification, travel solutions, and customer experience. Manage the full product lifecycle, from discovery and requirements gathering to development, launch, and post-launch optimization, ensuring products meet market needs and business goals. Lead the development of digital platforms, including the e-visa application portal, appointment scheduling systems, payment gateways, and customer tracking solutions. Drive innovation in identity and consular services, including biometric solutions, digital identity verification, and secure document processing. Collaborate with internal and external stakeholders, including government entities, technology partners, operations teams, and senior leadership to align product priorities with organizational objectives. Conduct market research, competitor analysis, and customer feedback sessions to identify opportunities for new products and enhancements to existing offerings. Define and track key product metrics such as application completion rates, customer satisfaction, processing time, and conversion rates to measure success and inform data-driven decisions. Create and maintain detailed product requirements documents, user stories, and acceptance criteria for development teams. Work closely with engineering, design, and quality assurance teams using Agile methodologies to ensure timely and high-quality product delivery. Manage product budgets, pricing strategies, and revenue models to ensure financial viability and profitability of product lines. Ensure all products comply with regulatory requirements, data security standards, and government policies related to visa and identity services. Lead go-to-market strategies, including product positioning, messaging, training, and launch plans in coordination with marketing and operations teams. Champion the customer experience, ensuring products are user-friendly, accessible, and meet the needs of diverse customer segments including pilgrims, tourists, business travelers, and expatriates. Monitor product performance post-launch, gather user feedback, and implement continuous improvements to enhance value and customer satisfaction. Mentor and guide junior product team members, fostering a culture of innovation and customer-centricity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a candidate with the following qualifications:</p><ul><li>Bachelors degree in Business Administration, Computer Science, Engineering, Marketing, or a related field.</li><li>An MBA or Masters degree in a relevant discipline is highly preferred.</li><li>12-15 years of overall experience in product management, digital product development, or related fields, with a minimum of 5 years in a senior product management role.</li><li>Proven track record of successfully launching and managing digital products, preferably in government services, visa services, travel, aviation, identity solutions, fintech, or customer service platforms.</li><li>Strong experience with Agile methodologies, including Scrum or Kanban, and proficiency with product management tools such as Jira, Confluence, Aha, or Productboard.</li><li>Deep understanding of user experience design principles, customer journey mapping, and user-centered design processes.</li><li>Excellent analytical and data interpretation skills, with the ability to translate data into actionable product insights and strategic decisions.</li><li>Strong knowledge of the Saudi and regional market, including customer behavior, regulatory landscape, and competitive dynamics in the visa and travel sector.</li><li>Experience in both B2C and B2B product management, including working with enterprise clients, government entities, and end-users.</li><li>Proven ability to manage cross-functional teams and influence stakeholders without direct authority, including engineering, design, operations, marketing, and sales.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading company operating in the government services and process facilitation sector. The Product Manager will lead the development and management of innovative digital and service products that enhance the visa and travel experience for millions of customers. The role will drive the product lifecycle from ideation to launch and continuous improvement, focusing on digital platforms, identity solutions, and operational services that align with the organizations strategic objectives and Saudi Vision 2030.</p><p>Key Accountabilities</p><ul><li>Define and execute the product vision, strategy, and roadmap for digital and service products across visa processing, identity verification, travel solutions, and customer experience.</li><li>Manage the full product lifecycle, from discovery and requirements gathering to development, launch, and post-launch optimization, ensuring products meet market needs and business goals.</li><li>Lead the development of digital platforms, including the e-visa application portal, appointment scheduling systems, payment gateways, and customer tracking solutions.</li><li>Drive innovation in identity and consular services, including biometric solutions, digital identity verification, and secure document processing.</li><li>Collaborate with internal and external stakeholders, including government entities, technology partners, operations teams, and senior leadership to align product priorities with organizational objectives.</li><li>Conduct market research, competitor analysis, and customer feedback sessions to identify opportunities for new products and enhancements to existing offerings.</li><li>Define and track key product metrics such as application completion rates, customer satisfaction, processing time, and conversion rates to measure success and inform data-driven decisions.</li><li>Create and maintain detailed product requirements documents, user stories, and acceptance criteria for development teams.</li><li>Work closely with engineering, design, and quality assurance teams using Agile methodologies to ensure timely and high-quality product delivery.</li><li>Manage product budgets, pricing strategies, and revenue models to ensure financial viability and profitability of product lines.</li><li>Ensure all products comply with regulatory requirements, data security standards, and government policies related to visa and identity services.</li><li>Lead go-to-market strategies, including product positioning, messaging, training, and launch plans in coordination with marketing and operations teams.</li><li>Champion the customer experience, ensuring products are user-friendly, accessible, and meet the needs of diverse customer segments including pilgrims, tourists, business travelers, and expatriates.</li><li>Monitor product performance post-launch, gather user feedback, and implement continuous improvements to enhance value and customer satisfaction.</li><li>Mentor and guide junior product team members, fostering a culture of innovation and customer-centricity.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelors degree in Business Administration, Computer Science, Engineering, Marketing, or a related field. An MBA or Masters degree in a relevant discipline is highly preferred.</li><li>12-15 years of overall experience in product management, digital product development, or related fields, with a minimum of 5 years in a senior product management role.</li><li>Proven track record of successfully launching and managing digital products, preferably in government services, visa services, travel, aviation, identity solutions, fintech, or customer service platforms.</li><li>Strong experience with Agile methodologies, including Scrum or Kanban, and proficiency with product management tools such as Jira, Confluence, Aha, or Productboard.</li><li>Deep understanding of user experience design principles, customer journey mapping, and user-centered design processes.</li><li>Excellent analytical and data interpretation skills, with the ability to translate data into actionable product insights and strategic decisions.</li><li>Strong knowledge of the Saudi and regional market, including customer behavior, regulatory landscape, and competitive dynamics in the visa and travel sector.</li><li>Experience in both B2C and B2B product management, including working with enterprise clients, government entities, and end-users.</li><li>Proven ability to manage cross-functional teams and influence stakeholders without direct authority, including engineering, design, operations, marketing, and sales.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced SAP S/4HANA Public Cloud PP/QM/PM Functional Consultant to support SAP S/4HANA Public Cloud implementation and optimization projects.<br> The consultant will be responsible for configuring, integrating, and supporting the Production Planning (PP), Quality Management (QM), and Plant Maintenance (PM) modules while ensuring business requirements are effectively translated into SAP solutions.<br> Key Responsibilities Lead SAP S/4HANA Public Cloud implementation activities across PP, QM, and PM modules .<br> Analyze business requirements and translate them into SAP best-practice solutions.<br> Configure and customize SAP S/4HANA Public Cloud processes related to: Production Planning (PP): MRP, production orders, capacity planning, demand planning, work centers, bills of materials (BOM), and routings.<br> Quality Management (QM): Quality planning, inspection processes, quality notifications, and defect management.<br> Plant Maintenance (PM): Maintenance planning, maintenance orders, notifications, equipment, and technical objects.<br> Conduct workshops with business stakeholders to gather requirements and define process improvements.<br> Support fit-to-standard analysis and SAP Activate methodology activities.<br> Prepare functional specifications, configuration documents, and user guides.<br> Perform system configuration, testing, defect resolution, and deployment activities.<br> Support integration scenarios with other SAP modules including MM, SD, Finance, and Asset Management.<br> Provide end-user training and post-go-live support.<br> Ensure solutions align with SAP S/4HANA Public Cloud best practices.<br> Required Skills &amp; Experience Strong hands-on experience with SAP S/4HANA Public Cloud implementations.<br> Minimum 5+ years of SAP functional experience in PP/QM/PM modules.<br> Proven experience implementing or supporting SAP S/4HANA Cloud Public Edition.<br> Strong knowledge of manufacturing processes and maintenance operations.<br> Experience with SAP Activate methodology and fit-to-standard workshops.<br> Good understanding of integration between PP/QM/PM and other SAP modules.<br> Experience in business process mapping, testing, and documentation.<br> Strong communication skills with the ability to work with business and technical teams.<br> Preferred Qualifications SAP S/4HANA Public Cloud certification in PP/QM/PM.<br> Experience working in manufacturing, industrial, or asset-intensive industries.<br> Knowledge of SAP Fiori applications and SAP Cloud solutions.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Core Responsibilities:Design and build the central data infrastructure (Click House, data lake, or equivalent) that aggregates data from property management, leasing, finance, and operations systems. Integrate frontier LLMs (Claude, GPT-4, or equivalent) via API to serve as the reasoning and analysis layer on top of internal data. Build and maintain retrieval pipelines that intelligently select, filter, and deliver relevant data to the LLM within context window constraints. Develop internal tools, dashboards, or interfaces that allow non-technical staff to interact with AI-powered analysis. Implement proper data security, access controls, and compliance protocols — ensuring sensitive real estate and tenant data is handled appropriately. Architect systems with modularity in mind — LLM providers, data sources, and tools should be swappable as the landscape evolves. Monitor AI output quality and implement validation/feedback loops to catch hallucinations and errors. Stay current with AI developments and proactively recommend when new capabilities become relevant to Unified’s operations. Document all systems, architectures, and processes thoroughly. Bus-factor risk must be minimized. Required Qualifications3–5 years of software engineering experience, with strong proficiency in Python. Hands-on experience building applications that integrate with LLM APIs (Anthropic, Open AI, or similar). Practical knowledge of data engineering: ETL pipelines, SQL, working with structured and semi-structured data on scale. Experience with at least one of: Click House, Postgre SQL, Big Query, Snowflake, or comparable analytical databases. Understanding of retrieval-augmented generation (RAG) patterns, vector databases, and context management strategies. Familiarity with orchestration frameworks (Lang Chain, Llama Index, or custom equivalents). Ability to deploy and maintain production services (Docker, cloud infrastructure, CI/CD basics). Strong communication skills — you will need to explain technical constraints and trade-offs to non-technical stakeholders clearly. Preferred Qualifications Experience in real estate, property management, or construction technology is a strong plus but not required. Exposure to agent-based AI workflows and multi-step task orchestration. Experience with data visualization tools or building internal dashboards (Streamlit, Retool, or custom). Familiarity with Arabic language NLP or bilingual data environments. Previous experience working in small teams or startup-like environments where you owned projects end-to-end. What This Role Is Not This is not an ML research role. You will not be training or fine-tuning models. You will be implementing and integrating existing frontier models. This is not a pure data engineering role. You will build data infrastructure, but the goal is to power AI applications, not just maintain databases. This is not a management role. This is an individual contributor position with high autonomy and direct impact. Working Arrangement Based in Riyadh. You will participate in weekly rotating meetings with different departments (leasing, property management, finance, operations) alongside the AI Analyst to understand business needs and demonstrate progress. Expect a fast iteration cycle — the expectation is working prototypes, not lengthy planning phases.

Core Responsibilities:Design and build the central data infrastructure (Click House, data lake, or equivalent) that aggregates data from property management, leasing, finance, and operations systems. Integrate frontier LLMs (Claude, GPT-4, or equivalent) via API to serve as the reasoning and analysis layer on top of internal data. Build and maintain retrieval pipelines that intelligently select, filter, and deliver relevant data to the LLM within context window constraints. Develop internal tools, dashboards, or interfaces that allow non-technical staff to interact with AI-powered analysis. Implement proper data security, access controls, and compliance protocols — ensuring sensitive real estate and tenant data is handled appropriately. Architect systems with modularity in mind — LLM providers, data sources, and tools should be swappable as the landscape evolves. Monitor AI output quality and implement validation/feedback loops to catch hallucinations and errors. Stay current with AI developments and proactively recommend when new capabilities become relevant to Unified’s operations. Document all systems, architectures, and processes thoroughly. Bus-factor risk must be minimized. Required Qualifications3–5 years of software engineering experience, with strong proficiency in Python. Hands-on experience building applications that integrate with LLM APIs (Anthropic, Open AI, or similar). Practical knowledge of data engineering: ETL pipelines, SQL, working with structured and semi-structured data on scale. Experience with at least one of: Click House, Postgre SQL, Big Query, Snowflake, or comparable analytical databases. Understanding of retrieval-augmented generation (RAG) patterns, vector databases, and context management strategies. Familiarity with orchestration frameworks (Lang Chain, Llama Index, or custom equivalents). Ability to deploy and maintain production services (Docker, cloud infrastructure, CI/CD basics). Strong communication skills — you will need to explain technical constraints and trade-offs to non-technical stakeholders clearly. Preferred Qualifications Experience in real estate, property management, or construction technology is a strong plus but not required. Exposure to agent-based AI workflows and multi-step task orchestration. Experience with data visualization tools or building internal dashboards (Streamlit, Retool, or custom). Familiarity with Arabic language NLP or bilingual data environments. Previous experience working in small teams or startup-like environments where you owned projects end-to-end. What This Role Is Not This is not an ML research role. You will not be training or fine-tuning models. You will be implementing and integrating existing frontier models. This is not a pure data engineering role. You will build data infrastructure, but the goal is to power AI applications, not just maintain databases. This is not a management role. This is an individual contributor position with high autonomy and direct impact. Working Arrangement Based in Riyadh. You will participate in weekly rotating meetings with different departments (leasing, property management, finance, operations) alongside the AI Analyst to understand business needs and demonstrate progress. Expect a fast iteration cycle — the expectation is working prototypes, not lengthy planning phases.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Job Description The Pastry Chef is a visionary leader responsible for directing all pastry and bakery operations in a luxury hotel environment, delivering couture level desserts, breads, and showpieces for restaurants, lounges, in room dining, banquets, weddings, and VIP events. The role demands a high profile culinary professional with a strong signature style, exceptional technical mastery, and a proven track record in large scale, 5 star or ultra luxury properties.</span></p><p>Key Responsibilities Lead, strategize, and oversee all pastry and bakery production across multiple outlets, high volume banqueting, outside catering, and special events Design and execute innovative, brand defining dessert concepts, afternoon teas, wedding cakes, chocolate and sugar showpieces, and VIP amenities tailored to a luxury clientele. Uphold uncompromising standards of taste, texture, presentation, and consistency, with regular tastings and quality audits. Drive menu engineering and product development, balancing creativity, guest expectations, and commercial objectives (food cost, profitability, and sustainability). Lead, mentor, and inspire a team of pastry chefs, bakers, chocolatiers, and cake decorators, building a culture of excellence, innovation, and continuous learning Plan and manage production schedules, manpower, and workflow to support simultaneous large scale events, peak occupancies, and complex service periods] Implement and monitor HACCP and all health, safety, sanitation, and hygiene procedures, ensuring full compliance with international and brand standards Oversee purchasing, inventory, and proper storage of all pastry ingredients and supplies, optimizing cost, quality, and waste control] Collaborate closely with the Executive Chef, F&amp;B leadership, Banquet operations, and Marketing on concepts, promotions, photoshoots, and brand signature experiences. Represent the pastry department at management meetings and, when required, in front of VIP guests, media, and partners as a culinary ambassador for the hotel</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or degree in Culinary / Pastry Arts, Baking &amp; Pastry, or Hotel &amp; Restaurant Management from a recognized institution; advanced training in chocolate, sugar art, and modern pastry techniques is strongly preferred.</li><li>Minimum 8 – 10 years of professional pastry experience, including at least 3 – 5 years in a senior leadership role (Executive Pastry Chef / Head Pastry) within luxury or flagship 5 star hotels, resorts, or fine dining groups</li><li>Proven record managing multi outlet operations and high volume banqueting (conferences, weddings, VIP and royal events) alongside la carte and buffet services</li><li>Demonstrated excellence in: Classic and contemporary pastry and bakery Viennoiserie and artisan breads Chocolate tempering, bonbons, and high end chocolate décor Wedding cake design, cake décor and celebration cakes Modern, on trend plating and buffet presentation</li><li>Strong experience with Arabic, Mediterranean, Levantine, and international desserts, including Saudi and regional specialties, with the ability to adapt to local and global trends.</li><li>Solid expertise in food cost control, menu engineering, budgeting, waste management, and productivity optimization</li><li>Proven leadership capabilities: recruitment, training, performance management, coaching, scheduling, and succession planning for a diverse pastry brigade</li><li>Excellent communication and interpersonal skills; able to work collaboratively with culinary, F&amp;B, and service teams and to perform under pressure while maintaining flawless standards</li><li>HACCP / food safety certification and deep knowledge of international hygiene and safety regulations.</li><li>Fluent in English; additional languages are an advantage.</li><li>Well, presented, highly professional, and confident in guest facing and media situations</li></ul><p></p></section>

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.<br><br>Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.<br><br>About The Role<br><br>This role is at the intersection of technology, security, and business, providing an opportunity to make a real impact in fighting financial crime. As a Solution Manager, you will bridge the gap between cutting-edge fraud prevention technologies and real-world business challenges, helping clients strengthen their security posture. The position offers exposure to a variety of industries, high-level engagements with key stakeholders, and the chance to shape the future of fraud prevention strategies.<br><br>If you thrive in a dynamic environment where innovation and expertise drive meaningful change, this role is for you.<br><br>YOUR MISSION<br><br>Serve as the primary subject matter expert (SME) for fraud protection solutions throughout the sales cycle. Conduct product demonstrations, Proof of Concepts (POCs), and workshops to showcase fraud detection and prevention capabilities. Oversee and coordinate pre-sales activities, ensuring seamless execution and alignment with customer objectives. Assess customer needs, fraud risks, and regulatory requirements to recommend optimal fraud prevention strategies. Develop comprehensive project documentation to ensure alignment with project requirements. Work with customers to design and refine solution implementation architecture, ensuring alignment with their technical and business needs. Prepare and present technical proposals, RFP responses, and compliance documentation. Gather customer feedback and relay insights to product teams to enhance solution offerings. Deliver seminars and training sessions on product capabilities, industry best practices, and implementation strategies. Represent the company at marketing events, including exhibitions, podcasts, webinars, and public speaking engagements. Assist clients during POCs by defining success criteria, overseeing solution installation, and coordinating technical tasks such as integration, deployment, testing, and configuration. Assist clients during Solution Delivery with installation, and configuration of Group-IB solutions at the customer's site or remotely. Providing technical support throughout all project phases, including installation, post-sales integrations, and ongoing support.<br><br>What We Are Looking For<br><br>Minimum 3 years’ experience in cybersecurity or fraud prevention, or 5 years in high-tech IT industries. Proven track record in pre-sales, solution consulting, or technical sales within fraud prevention, cybersecurity, or related fields. Deep understanding of information security, including key threats, evolving fraud tactics (botnets, malware, social engineering), and advanced protection mechanisms. Hands-on experience with fraud detection tools, session-based fraud prevention, enterprise fraud management (EFM) systems, authentication technologies, risk-based scoring models, behavioral biometrics. Ability to translate complex technical concepts into clear, business-focused insights for diverse stakeholders. Solid understanding of modern operating systems, including mobile platforms, their architectures, security features, and vulnerabilities. Solid understanding of front-end/API integrations. Proficiency in cryptographic principles and their applications in fraud prevention and cybersecurity. Strong communication skills to convey technical insights in alignment with business objectives. Proactive mindset with a strong commitment to continuous learning and professional growth to become a recognized expert in the field.<br><br>What Sets You Apart<br><br>Familiarity with network technologies (DNS, DHCP, IP, OSI/ISO, SSL, VPN, etc.). Knowledge of various operating systems and their security frameworks. Understanding of web, Android, and i OS application architectures. Experience with web technologies (browsers, web servers, HTML/CSS, Java Script, frameworks, protocols, etc.). Knowledge of the banking ecosystem and payment industry technologies. Fluency in Arabic and English. Fluency in French is highly appreciated.<br><br>WHY CHOOSE GROUP-IB<br><br>Group-IB is a global leader in cybersecurity technologies that investigate, predict, prevent, and fight digital crime. We help organizations reduce risk and protect trust. Trusted by governments, major industries, and law enforcement, we deliver adversary-focused, predictive threat intelligence and cyber fraud fusion solutions that detect, analyse, and mitigate regional and country-specific digital crimes.<br><br>Work with real stakes. Group-IB investigates active cybercriminal groups, responds to breaches affecting critical infrastructure, and develops technologies used by law enforcement agencies including INTERPOL, Europol, and Afripol across 60+ countries. We've conducted 1,550+ cybercrime investigations alongside 600+ enterprise customers globally. When you join Group-IB, your work directly disrupts digital crime. Grow your way. Choose your own path: deepen your craft as a technical expert, step into leadership, move across to another team, or relocate to one of our Digital Crime Resistance Centers across the Americas, Europe, the Middle East & Africa, Central Asia, and the Asia-Pacific. Your growth is our growth — Group-IB's expansion across 60+ active country operations means real career acceleration. We fund professional certifications at company expense — whether you're pursuing CEH, CISSP, OSCP, or specialized certifications in forensics and penetration testing. You don't have to choose between doing the job and advancing your credentials. Work alongside industry leaders. Our Unified Risk Platform — Threat Intelligence, Digital Risk Protection, Attack Surface Management, Managed XDR, and more — is recognized by Gartner, Forrester, Kuppinger Cole, and Datos Insights. Frost & Sullivan named us a 2025 Global Technology Innovation Leader. When you work here, you're building technologies that set the industry standard. Real challenges, real expertise. You'll take on complex, real-world problems alongside adversary-centric researchers and incident response experts spread across six continents. We've built 21+ years of proprietary telemetry through 1,500+ joint investigations. No two threats look alike — and neither do the skills you'll develop. A team that is genuinely international. Our people come from different countries, speak different languages, and bring different perspectives. What connects us is a shared mission: fighting cybercrime and making the world safer. We care about your wellbeing and happiness as much as your output.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Position Summary</p><p>The Guest Relations Officer is the first point of contact for all showroom visitors, responsible for delivering a premium welcome experience and ensuring every customer is engaged, captured, and routed efficiently within the sales process.</p><p>The role plays a critical part in shaping first impressions of the brand by maintaining high standards of hospitality, showroom presentation, and customer interaction. By managing guest flow, capturing accurate lead data, and coordinating with the sales team, the Guest Relations Officer directly contributes to lead conversion, customer satisfaction, and overall showroom performance.</p><p>This position ensures that every visitor experience is aligned with OEM brand standards and dealership customer experience expectations.</p><p>Key Responsibilities</p><p>Guest Reception &amp; Hospitality</p><p>• Welcome all walk-in customers professionally, identify their needs, and direct them to the appropriate Sales Executive promptly</p><p>• Provide a premium hospitality experience including refreshments, lounge management, and VIP guest prioritization</p><p>• Maintain high standards of personal presentation and customer interaction aligned with OEM brand guidelines</p><p>• Ensure a warm, professional, and consistent customer experience at all times</p><p>Lead Capture &amp; Routing</p><p>• Capture complete and accurate customer information including contact details, preferences, and visit purpose in the CRM / DMS system</p><p>• Allocate walk-in leads according to showroom rotation rules, ensuring fair distribution and adherence to SLA timelines</p><p>• Monitor Sales Executive engagement times and escalate delays or missed follow-ups to the Sales Supervisor</p><p>• Ensure zero loss of showroom traffic by maintaining strict discipline in lead capture and tracking</p><p>Showroom Presentation &amp; Standards</p><p>• Conduct daily showroom checks including vehicle cleanliness, pricing displays, marketing materials, and demo readiness</p><p>• Maintain reception area, customer lounge, and waiting areas to OEM and dealership presentation standards</p><p>• Coordinate with Marketing and Sales teams to ensure showroom readiness for campaigns, promotions, and events</p><p>• Support visual merchandising and brand compliance across all customer-facing areas</p><p>Customer Experience &amp; Feedback</p><p>• Engage with customers during and after their visit to gather feedback on their showroom experience</p><p>• Conduct exit feedback for non-converted visitors to understand reasons and provide insights to the sales team</p><p>• Handle initial customer queries, concerns, and minor complaints professionally, escalating when required</p><p>• Support showroom NPS / CSV initiatives and customer satisfaction programmes</p><p>Reporting &amp; Coordination</p><p>• Prepare daily reports on showroom traffic, lead capture, conversion insights, and visitor trends</p><p>• Coordinate customer appointments, test drives, and corporate visits with the sales team</p><p>• Support OEM mystery shopper programmes, showroom audits, and event execution activities</p><p>• Maintain accurate records and reporting within CRM / DMS systems</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Educational Requirements</p><p>• Diploma or Bachelor’s Degree in Hospitality, Business Administration, Marketing, or a related field</p><p>Experience Requirements</p><p>• Minimum 1-2 years of experience in front-of-house, hospitality, premium retail, aviation, or customer experience roles</p><p>• Previous experience in an automotive showroom or dealership environment is considered an advantage</p><p>• Experience handling high-end customers and delivering premium service standards is preferred</p><p>Technical Skills</p><p>• Proficiency in CRM and Dealer Management Systems (DMS) for guest registration and lead tracking</p><p>• Strong working knowledge of Microsoft Office and scheduling or appointment systems</p><p>• Understanding of OEM CI standards and showroom presentation requirements</p><p>• Ability to manage customer data and reporting with accuracy</p></div>

<p><br>You will make an impact in the following way:<br><br><br>Must have both the technical, operational and commercial affinity to operate credibly within the Process (Oil, Gas &amp; Petrochemicals) vertical.<br><br>Demonstrable ability to deliver sustained sales results, including experience of large accounts, end user selling, growing existing customer accounts and developing new accounts<br><br>Must be able to demonstrate excellent communication and influencing skills, both verbally in person and remotely<br><br>Problem solving analytical skills, with the ability to work within a metric driven environment<br><br>Able to connect a customer with evidence or subject-matter experts to build customer confidence and credibility<br><br>Ability to work successfully in a fast paced and pressured work environment<br><br>Demonstrate a pro-active, flexible and pragmatic approach<br><br><b><br>What you will bring:</b><br><br>MBA or Bachelors in a Economics, Business or STEM degree, and with a track record of 5+ years in a professional Sales role<br><br>Experience of working within a medium to large sized international organization.<br><br>Experience of successfully operating in a matrix environment.<br><br>Experience of working with cross functional teams including Engineering, Marketing, Product Development and Finance<br><br>Demonstrable knowledge of a variety of sales fundementals including funnel management, account planning, proposition develop<br><br>Experience in a variant of a Value Selling process; Working experience of Miller Heiman Strategic Selling methodology is advantageous<br><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Role Summary</p><p>&nbsp;</p><p>We're hiring a reliable mid-level Manual QA Tester to test websites and mobile applications across several projects. This is a full-time remote role with a fixed 8-hour daily commitment. The main goal is to find and clearly document as many valid bugs as possible before they reach end users.</p><p>&nbsp;</p><p>Responsibilities:</p><ul><li>Perform manual testing on web and mobile apps (Android / iOS).</li><li>- Identify functional, visual, and user-experience bugs.</li><li>- Document each bug with a clear, simple report: description + screenshot + the screen/URL where it occurred.</li><li>- Re-test fixed bugs to confirm resolution.</li><li>- Test compatibility across different browsers, screen sizes, and devices.</li><li>- Track and update bug status with the team.</li></ul><p>Availability &amp; Work Discipline (Mandatory):</p><ul><li>Full 8 hours per day, every working day - this is a committed full-time position, not on-demand.</li><li>- Must be reachable and ready to join a Zoom call at any time during working hours (camera-on).</li><li>- Strict reliability is required. Consistent presence and on-time delivery are core conditions of the role.</li><li>- Stable internet, a working computer, and a smartphone are the tester's own responsibility; technical/connection issues are not accepted as a reason for missing work.</li></ul><p>Performance Measure:</p><p>Performance is measured primarily by the number of valid bugs discovered, alongside the quality and clarity of documentation.</p>

Engagement details:Job Title: Head of Operations Client: Prominent Regional Corporate Firm - Oil & Gas Employment type: Permanent role Location: Onsite in Dammam, KSAExperience level: 16+ years<br>About the Joint Venture:The JV is being established to build an advanced manufacturing and remanufacturing platform serving the Oil & Gas upstream sector in Saudi Arabia. The facility will focus on high-precision CNC machining, remanufacturing, welding/fabrication, assembly, and special process-related capabilities for critical upstream applications.<br>The JV is aligned with Saudi Vision 2030, IKTVA localization objectives, and the growing demand for in-Kingdom manufacturing capability to support energy customers, OEMs, EPCs, and service companies.<br>Role Summary:The Head of Operations will be responsible for leading the end-to-end operational execution of the JV facility, including production, manufacturing engineering, maintenance, procurement, supply chain, stores, planning, and operational excellence.<br>This is a critical leadership role reporting to the General Manager / Plant Head. The role requires a hands-on, execution-driven leader with strong experience in API-certified manufacturing environments, large CNC machining operations, welding/fabrication, greenfield plant setup, and scale-up of complex manufacturing operations.<br>The Head of Operations will be responsible for converting the JV’s business plan into a high-performing, customer-qualified, cost-efficient, and scalable manufacturing operation.<br>Key Responsibilities:1. Overall Operations Leadership Lead complete plant operations covering production, manufacturing engineering, maintenance, procurement, stores, supply chain, production planning, and operational excellence. Translate the business plan into executable production, manpower, machine, capacity, and supply chain plans. Ensure the facility achieves planned output, cost, delivery, productivity, safety, and customer-readiness targets. Establish strong daily, weekly, and monthly operating review mechanisms. Drive accountability across all operational functions and build a performance-oriented manufacturing culture.<br>2. Greenfield Plant Setup & Ramp-UpLead operational readiness for the greenfield facility, including plant layout, machine placement, material flow, utilities, stores, internal logistics, and production systems. Support installation, commissioning, trial runs, and stabilization of CNC machines, fabrication equipment, and supporting infrastructure. Build operating systems from the ground up, including SOPs, work instructions, maintenance systems, stores controls, production dashboards, and escalation processes. Ensure the plant is ready for API, ISO, customer audits, and industrial licensing requirements. Drive phased ramp-up from initial production to full-scale operations in line with the JV business plan.<br>3. Production & Manufacturing Execution Own delivery of production plans across CNC machining, welding/fabrication, assembly, and remanufacturing operations. Ensure effective utilization of machines, manpower, tooling, fixtures, and materials. Drive improvements in cycle time, setup time, machine utilization, throughput, productivity, and cost per part. Establish strong shopfloor discipline, production control, shift planning, and output tracking. Ensure operational readiness for machining and remanufacturing of upstream oilfield components such as drilling tools, wellhead components, pressure control parts, valves, repair parts, and other high-integrity components.<br>4. Manufacturing Engineering & Industrialization Lead manufacturing engineering activities including process planning, methoding, CNC programming governance, fixture development, tool selection, cycle time optimization, process validation. Support new product introduction, first article development, DFM reviews, routing definition, and manufacturing feasibility. Build robust process engineering systems for repeatability, productivity, and quality at source. Drive standardization of manufacturing processes across machining, fabrication, welding, assembly, and remanufacturing. Work closely with Quality to ensure process controls are aligned with API, ISO, and customer-specific requirements.5. Maintenance, Reliability & Asset Utilization Establish preventive, predictive, and breakdown maintenance systems for all plant assets. Drive high uptime and reliability of CNC machines, fabrication equipment, utilities, cranes, compressors, and supporting infrastructure. Implement TPM and structured maintenance KPIs. Own OEE improvement, machine availability, MTTR, MTBF, spare parts planning, and maintenance cost control. Ensure all critical assets are maintained in audit-ready condition.<br>6. Procurement, Supply Chain & Stores Lead end-to-end supply chain covering procurement, vendor development, import logistics, stores, inventory, subcontracting, and consumables planning. Develop local and global supplier base for raw materials, tools, fixtures, consumables, spares, subcontract processes, and services. Ensure material availability to support production schedules while maintaining strong inventory discipline. Build vendor qualification and performance review systems. Drive cost reduction, supplier reliability, lead-time reduction, and working capital efficiency. Support localization through development of capable in-Kingdom suppliers wherever feasible.<br>7. Quality, API & Customer Readiness Support Work closely with the Quality Head, who will report independently to the GM, to ensure operational compliance with API, ISO, HSE, and customer audit requirements. Ensure production processes are built with quality at source, traceability, documentation discipline, and process control. Support API Q1, API monogram, ISO, customer qualification, and supplier audit readiness. Lead closure of operational actions arising from audits, NCRs, customer feedback, and qualification reviews. Ensure shopfloor practices support a zero-defect and right-first-time culture.<br>8. Customer & Cross-Functional Interface Participate in customer audits, technical discussions, manufacturing readiness reviews, and capacity discussions. Support the GM in operational discussions with key customers, OEMs, EPCs, and upstream service companies. Provide credible operational inputs on lead times, capacity, manufacturing feasibility, delivery readiness, and ramp-up plans. Coordinate with Business Development, Quality, Finance, and HR to ensure seamless execution of customer commitments.<br>9. Lean Manufacturing & Operational Excellence Drive Lean Manufacturing, 5S, Kaizen, TPM, SMED, value-stream mapping, visual management, and continuous improvement initiatives. Establish a daily management system covering safety, quality, delivery, cost, productivity, and people metrics. Identify and eliminate waste across production, stores, supply chain, maintenance, and engineering processes. Build a continuous improvement culture across the plant. Lead structured cost-reduction and productivity-improvement programs.<br>10. People Leadership & Localization Build and lead a high-performing operations organization across production, engineering, maintenance, procurement, stores, and planning. Manage and develop a team size expected to exceed 100 employees as the facility scales. Develop local Saudi talent in alignment with localization and IKTVA objectives. Create strong second-line leadership and succession depth across all operational functions. Build a culture of discipline, ownership, safety, learning, and execution excellence.<br>Qualifications & Experience Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Production Engineering, or related discipline. Master’s degree preferred.18+ years of experience in manufacturing operations, with significant exposure to precision machining, fabrication, welding, and industrial manufacturing. Mandatory experience in API-certified manufacturing environments. Strong experience in Oil & Gas upstream manufacturing or remanufacturing is highly preferred. Proven experience managing large CNC machining operations, preferably with more than 20 CNC machines. Experience in welding, fabrication, assembly, repair, or remanufacturing operations. Proven greenfield plant setup or major capacity expansion experience. Demonstrated ability to lead teams of more than 100 people. Strong understanding of production planning, manufacturing engineering, maintenance, procurement, supply chain, and stores. Experience in Lean Manufacturing, TPM, Six Sigma, Kaizen, and structured operational excellence systems. Exposure to GCC / Saudi manufacturing ecosystem will be an added advantage.

Engagement details:Job Title: Head of Operations Client: Prominent Regional Corporate Firm - Oil & Gas Employment type: Permanent role Location: Onsite in Dammam, KSAExperience level: 18+ years<br>About the Joint Venture:The JV is being established to build an advanced manufacturing and remanufacturing platform serving the Oil & Gas upstream sector in Saudi Arabia. The facility will focus on high-precision CNC machining, remanufacturing, welding/fabrication, assembly, and special process-related capabilities for critical upstream applications.<br>The JV is aligned with Saudi Vision 2030, IKTVA localization objectives, and the growing demand for in-Kingdom manufacturing capability to support energy customers, OEMs, EPCs, and service companies.<br>Role Summary:The Head of Operations will be responsible for leading the end-to-end operational execution of the JV facility, including production, manufacturing engineering, maintenance, procurement, supply chain, stores, planning, and operational excellence.<br>This is a critical leadership role reporting to the General Manager / Plant Head. The role requires a hands-on, execution-driven leader with strong experience in API-certified manufacturing environments, large CNC machining operations, welding/fabrication, greenfield plant setup, and scale-up of complex manufacturing operations.<br>The Head of Operations will be responsible for converting the JV’s business plan into a high-performing, customer-qualified, cost-efficient, and scalable manufacturing operation.<br>Key Responsibilities:1. Overall Operations Leadership Lead complete plant operations covering production, manufacturing engineering, maintenance, procurement, stores, supply chain, production planning, and operational excellence. Translate the business plan into executable production, manpower, machine, capacity, and supply chain plans. Ensure the facility achieves planned output, cost, delivery, productivity, safety, and customer-readiness targets. Establish strong daily, weekly, and monthly operating review mechanisms. Drive accountability across all operational functions and build a performance-oriented manufacturing culture.<br>2. Greenfield Plant Setup & Ramp-UpLead operational readiness for the greenfield facility, including plant layout, machine placement, material flow, utilities, stores, internal logistics, and production systems. Support installation, commissioning, trial runs, and stabilization of CNC machines, fabrication equipment, and supporting infrastructure. Build operating systems from the ground up, including SOPs, work instructions, maintenance systems, stores controls, production dashboards, and escalation processes. Ensure the plant is ready for API, ISO, customer audits, and industrial licensing requirements. Drive phased ramp-up from initial production to full-scale operations in line with the JV business plan.<br>3. Production & Manufacturing Execution Own delivery of production plans across CNC machining, welding/fabrication, assembly, and remanufacturing operations. Ensure effective utilization of machines, manpower, tooling, fixtures, and materials. Drive improvements in cycle time, setup time, machine utilization, throughput, productivity, and cost per part. Establish strong shopfloor discipline, production control, shift planning, and output tracking. Ensure operational readiness for machining and remanufacturing of upstream oilfield components such as drilling tools, wellhead components, pressure control parts, valves, repair parts, and other high-integrity components.<br>4. Manufacturing Engineering & Industrialization Lead manufacturing engineering activities including process planning, methoding, CNC programming governance, fixture development, tool selection, cycle time optimization, process validation. Support new product introduction, first article development, DFM reviews, routing definition, and manufacturing feasibility. Build robust process engineering systems for repeatability, productivity, and quality at source. Drive standardization of manufacturing processes across machining, fabrication, welding, assembly, and remanufacturing. Work closely with Quality to ensure process controls are aligned with API, ISO, and customer-specific requirements.5. Maintenance, Reliability & Asset Utilization Establish preventive, predictive, and breakdown maintenance systems for all plant assets. Drive high uptime and reliability of CNC machines, fabrication equipment, utilities, cranes, compressors, and supporting infrastructure. Implement TPM and structured maintenance KPIs. Own OEE improvement, machine availability, MTTR, MTBF, spare parts planning, and maintenance cost control. Ensure all critical assets are maintained in audit-ready condition.<br>6. Procurement, Supply Chain & Stores Lead end-to-end supply chain covering procurement, vendor development, import logistics, stores, inventory, subcontracting, and consumables planning. Develop local and global supplier base for raw materials, tools, fixtures, consumables, spares, subcontract processes, and services. Ensure material availability to support production schedules while maintaining strong inventory discipline. Build vendor qualification and performance review systems. Drive cost reduction, supplier reliability, lead-time reduction, and working capital efficiency. Support localization through development of capable in-Kingdom suppliers wherever feasible.<br>7. Quality, API & Customer Readiness Support Work closely with the Quality Head, who will report independently to the GM, to ensure operational compliance with API, ISO, HSE, and customer audit requirements. Ensure production processes are built with quality at source, traceability, documentation discipline, and process control. Support API Q1, API monogram, ISO, customer qualification, and supplier audit readiness. Lead closure of operational actions arising from audits, NCRs, customer feedback, and qualification reviews. Ensure shopfloor practices support a zero-defect and right-first-time culture.<br>8. Customer & Cross-Functional Interface Participate in customer audits, technical discussions, manufacturing readiness reviews, and capacity discussions. Support the GM in operational discussions with key customers, OEMs, EPCs, and upstream service companies. Provide credible operational inputs on lead times, capacity, manufacturing feasibility, delivery readiness, and ramp-up plans. Coordinate with Business Development, Quality, Finance, and HR to ensure seamless execution of customer commitments.<br>9. Lean Manufacturing & Operational Excellence Drive Lean Manufacturing, 5S, Kaizen, TPM, SMED, value-stream mapping, visual management, and continuous improvement initiatives. Establish a daily management system covering safety, quality, delivery, cost, productivity, and people metrics. Identify and eliminate waste across production, stores, supply chain, maintenance, and engineering processes. Build a continuous improvement culture across the plant. Lead structured cost-reduction and productivity-improvement programs.<br>10. People Leadership & Localization Build and lead a high-performing operations organization across production, engineering, maintenance, procurement, stores, and planning. Manage and develop a team size expected to exceed 100 employees as the facility scales. Develop local Saudi talent in alignment with localization and IKTVA objectives. Create strong second-line leadership and succession depth across all operational functions. Build a culture of discipline, ownership, safety, learning, and execution excellence.<br>Qualifications & Experience Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Production Engineering, or related discipline. Master’s degree preferred.18+ years of experience in manufacturing operations, with significant exposure to precision machining, fabrication, welding, and industrial manufacturing. Mandatory experience in API-certified manufacturing environments. Strong experience in Oil & Gas upstream manufacturing or remanufacturing is highly preferred. Proven experience managing large CNC machining operations, preferably with more than 20 CNC machines. Experience in welding, fabrication, assembly, repair, or remanufacturing operations. Proven greenfield plant setup or major capacity expansion experience. Demonstrated ability to lead teams of more than 100 people. Strong understanding of production planning, manufacturing engineering, maintenance, procurement, supply chain, and stores. Experience in Lean Manufacturing, TPM, Six Sigma, Kaizen, and structured operational excellence systems. Exposure to GCC / Saudi manufacturing ecosystem will be an added advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p> <b> <span> <span>About the role</span> </span></b> <span> <br> </span> </p> <div> <b> <span>Balich Wonder Studio</span> </b> <span> is a global creative and events company delivering extraordinary live experiences. As our </span> <b> <span>KSA</span> </b> <span> operation grows, so does the volume of data we generate, across bids, projects, systems, and teams.</span> <br> </div> <div> <span> <br> </span> </div> <p> <span>The </span> <b> <span>Data &amp; Operations Analyst</span> </b> <span> sits at the intersection of operations, business development, and marketing. You will structure information, build dashboards, extract intelligence from procurement platforms, and ensure the right people have the right data at the right time.<br> </span> </p> <p> <span>You will operate across two reporting lines: the Process &amp; Digital System Manager on data infrastructure and bid operations, and the Growth Supervisor on marketing analytics and social media performance. This is a hybrid role designed for someone who thinks in systems, uses AI as a daily multiplier, and is energised by variety.<br> </span> </p> <div> <span> <br> </span> </div> <div> <b> <span>Key Responsibilities</span> </b> <span> <br> </span> </div> <div> <span> <br> </span> </div> <p> <b> <span> <span>Data, Bid Intelligence &amp; Reporting</span> </span> </b> <span> <br> </span> </p> <p> <span> <span> </span> </span> <span>Extract, structure, and track data from procurement portals (Oracle, SAP Ariba, Etimad, and similar platforms).<br> </span> </p> <p> <span> <span> </span> </span> <span>Support the bid process by breaking down RFPs, pulling key data points on scope, deliverables, timelines, and eligibility criteria.<br> </span> </p> <p> <span> <span> </span> </span> <span>Act as the internal data focal point for all active bids, tracking statuses, deadlines, and outcomes in a master dashboard.<br> </span> </p> <p> <span> <span> </span> </span> <span>Build and maintain Power BI dashboards that give leadership a clear, real-time view of the pipeline, win rates, and bid performance.<br> </span> </p> <p> <span> <span> </span> </span> <span>Ensure data accuracy and consistency across all internal records, client registrations, and submissions.<br> </span> </p> <p> <span> <span> </span> </span> <span>Maintain client documentation across all registered platforms, ensuring legal documents, certificates, and company profiles are always current.<br> </span> </p> <p> <span> <br> </span> </p> <div> <b> <span> <span>Operations, Systems &amp; Automation</span> </span> </b> <span> <br> </span> </div> <p> <span> <span> </span> </span> <span>Support day-to-day operational tasks for the Process &amp; Digital System Manager, ensuring Airtable and connected systems are fed accurately and on time.<br> </span> </p> <p> <span> <span> </span> </span> <span>Manage and update internal databases in Airtable, keeping records structured, clean, and current.<br> </span> </p> <p> <span> <span> </span> </span> <span>Identify opportunities to reduce manual lift by applying AI tools to repetitive tasks, in collaboration with the Process &amp; Digital System Manager.<br> </span> </p> <p> <span> <span> </span> </span> <span>Help document workflows, build data templates, and identify process improvements as the team scales.<br> </span> </p> <p> <span> <span> </span> </span> <span>Handle new client and portal registrations end to end when requested by leadership.<br> </span> </p> <p> <span> <br> </span> </p> <div> <b> <span> <span>Marketing Analytics &amp; Social Media Operations</span> </span> </b> <span> <br> </span> </div> <p> <span> <span> </span> </span> <span>Own the operational running of the company's social media platforms, primarily Instagram, using tools such as Emplifi or Sprout Social.<br> </span> </p> <p> <span> <span> </span> </span> <span>Build performance dashboards and monthly reports tracking content reach, engagement, audience growth, and campaign ROI.<br> </span> </p> <p> <span> <span> </span> </span> <span>Coordinate the content calendar with the Growth team and ensure consistent execution across channels.<br> </span> </p> <p> <span> <span> </span> </span> <span>Act as community manager, monitoring engagement, responding to inbound messages, and surfacing relevant conversations to the Growth team.<br> </span> </p> <p> <span> <span> </span> </span> <span>Support the Growth Supervisor on ad hoc analytics, market intelligence, and reporting needs.<br> </span> </p> <div> <br> </div> <br> Requirements <p> <span> <span> <span> </span> </span> <b> <span>Experience:</span> </b> <span> 3 to 5 years in data analysis, operations, marketing analytics, or a coordination role with a strong data component. Events, media, or related industries are a plus.<br> </span> </span></p> <p> <span> <span> </span> </span> <b> <span>Power BI or Equivalent:</span> </b> <span> Mandatory. Strong command of Power BI for dashboard building, data modelling, and basic DAX.<br> </span> </p> <p> <span> <span> </span> </span> <b> <span>AI Fluency:</span> </b> <span> Mandatory. Fully integrated into the AI world from an end user perspective. You use ChatGPT, Claude, Gemini, or similar tools daily as a multiplier across research, writing, analysis, and problem-solving. Confident with prompt design, comparing outputs across models, and knowing which tool to reach for in which situation. Actively curious about new AI tools as they emerge.<br> </span> </p> <p> <span> <span> </span> </span> <b> <span>Procurement Portals:</span> </b> <span> Hands-on experience with Oracle, SAP Ariba, Etimad, or similar platforms for data extraction, registration, and reporting.<br> </span> </p> <p> <span> <span> </span> </span> <b> <span>Tools:</span> </b> <span> Advanced Excel and Airtable. Comfort with at least one social media management platform such as Emplifi or Sprout Social.<br> </span> </p> <p> <span> <span> </span> </span> <b> <span>Analytical Thinking:</span> </b> <span> Able to read a dense document, an RFP, a brief, a market report, and extract what actually matters.<br> </span> </p> <p> <span> <span> </span> </span> <b> <span>Languages:</span> </b> <span> Fluent in English and Arabic, both written and spoken.<br> </span> </p> <p> <span> <span> </span> </span> <b> <span>Cross-Functional Range:</span> </b> <span> Comfortable switching between bid operations in the morning and social media analytics in the afternoon without losing sharpness.<br> </span> </p> <p> <span> <span> </span> </span> <b> <span>Mindset:</span> </b> <span> Organized, energetic, tech-savvy, naturally wired to think in systems, structures, and patterns. Excited by tools, not intimidated by them.<br> </span> </p> <p> <span> <span> </span> </span> <b> <span>Education:</span> </b> <span> Degree in Data Science, Analytics, IT, Marketing, Business, or a related field.</span></p></div></section>