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<p>The Cluster Marketing Executive B2B, Trade Marketing & Tourism Partners supports the execution and coordination of B2B and trade marketing activities across Marriott Luxury Group's portfolio of luxury resorts within The Red Sea and AMAALA. Reporting to the Cluster Senior Manager B2B, Trade Marketing & Tourism Partners, the role provides day-to-day support across trade marketing campaigns, partner activations, sales enablement, Trade PR, events, FAM trips, content development and reporting. The role works closely with Cluster Sales and Marketing teams, property teams, Marriott regional teams, destination partners and appointed agencies to ensure B2B initiatives are delivered efficiently, marketing materials remain current and trade partners have access to compelling and brand-aligned information about the resorts and destination.</p><p>Key Responsibilities</p><p>B2B & Trade Marketing Coordination</p><ul><li>Support the execution of the annual B2B and Trade Marketing plan across the cluster.</li><li>Maintain the B2B marketing calendar, including trade campaigns, sales missions, trade shows, partner activations, FAM trips, launches and key destination milestones.</li><li>Coordinate timelines, deliverables and approvals for B2B marketing initiatives.</li><li>Liaise with individual property Marketing teams to gather updates, offers, experiences, imagery and relevant information for trade communications.</li><li>Support the adaptation of marketing initiatives for different resorts, source markets and trade audiences.</li></ul><p>B2B Content & Sales Collateral</p><ul><li>Coordinate the development and ongoing updating of B2B marketing and sales materials.</li><li>Maintain resort presentations, fact sheets, destination information, experience guides, itineraries, newsletters and trade toolkits.</li><li>Support the development of presentations and customized materials for key accounts, partners and sales opportunities.</li><li>Coordinate with creative agencies and property Marketing teams on the development and adaptation of B2B assets.</li><li>Maintain an organized library of current, brand-approved resort imagery, videos, presentations and marketing materials for use by Sales and trade partners.</li><li>Ensure outdated information and assets are regularly identified and replaced.</li></ul><p>Sales Enablement</p><ul><li>Provide day-to-day marketing support to Cluster Sales teams for sales missions, roadshows, workshops, trade shows and key account activities.</li><li>Coordinate presentations, invitations, collateral, digital assets and supporting materials required for trade activities.</li><li>Assist in preparing customized presentations and materials for priority accounts and strategic commercial opportunities.</li><li>Support pre-event and post-event communications to maximize engagement with trade partners.</li><li>Coordinate requests between Sales, Marketing, agencies and individual properties.</li></ul><p>Trade Partnerships & Campaign Support</p><ul><li>Support the Senior Manager in the execution of joint marketing activities with tour operators, travel advisors, consortia, DMCs, airlines and other strategic travel partners.</li><li>Coordinate campaign assets, timelines, approvals and deliverables with partners.</li><li>Collect partner campaign results and supporting data for reporting.</li><li>Maintain an updated tracker of trade partnerships, campaigns, deliverables and key deadlines.</li><li>Conduct basic research into prospective partners, platforms and trade marketing opportunities as required.</li></ul><p>Trade PR & Communications</p><ul><li>Support coordination with appointed PR agencies on Trade PR activity across priority markets.</li><li>Provide agencies with property updates, imagery, commercial information and relevant marketing materials.</li><li>Maintain calendars and trackers for Trade PR opportunities, releases, interviews, events and industry initiatives.</li><li>Support the coordination of trade media visits and industry-related FAM trips.</li><li>Assist with reviewing factual property information contained within trade communications and briefing materials.</li><li>Track Trade PR coverage and maintain reporting records in coordination with the PR agency.</li></ul><p>Trade Engagement & Education</p><ul><li>Support the development and coordination of travel advisor webinars, training sessions and resort education initiatives.</li><li>Assist in preparing presentations and supporting materials for advisor and partner training.</li><li>Maintain trade partner databases and distribution lists in coordination with Sales.</li><li>Support communications to trade partners regarding resort openings, new experiences, seasonal programming, offers and destination developments.</li><li>Assist with the development and distribution of B2B newsletters and partner communications.</li></ul><p>FAM Trips & Trade Events</p><ul><li>Support the planning and coordination of trade FAM trips, advisor visits and partner experiences.</li><li>Coordinate itineraries, resort information, collateral, guest profiles and internal communications with participating properties.</li><li>Support preparation for luxury travel trade shows, roadshows, workshops and sales missions.</li><li>Coordinate event collateral, presentations, gifting and other marketing requirements.</li><li>Maintain trackers of participants, deliverables and follow-up actions.</li><li>Support post-event communications and reporting.</li></ul><p>Agency & Project Coordination</p><ul><li>Coordinate day-to-day deliverables with appointed PR, creative, content and marketing agencies where relevant.</li><li>Maintain project trackers, timelines and status updates.</li><li>Follow up on outstanding deliverables and approvals across internal and external stakeholders.</li><li>Ensure final approved materials are properly filed and accessible to relevant teams.</li><li>Support purchase orders, quotations, invoices and other administrative requirements associated with B2B marketing activities.</li></ul><p>Reporting & Budget Administration</p><ul><li>Support the Senior Manager in maintaining the B2B and Trade Marketing budget tracker.</li><li>Track committed and actual marketing expenditure, quotations, purchase orders and invoices.</li><li>Maintain monthly activity and performance trackers.</li><li>Collect campaign results, trade engagement data, PR coverage, partner activity and event results.</li><li>Assist in preparing regular B2B and Trade Marketing reports and presentations.</li><li>Support the tracking of agreed KPIs and campaign performance.</li></ul><p><br></p>
<p>From Land to Sea Active Experiences in Nature Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands Galaxea for marine adventures, AKUN for land-based adventure experiences, and WAMA for leisure and recreational activities RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea. As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom. Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><p><strong>Job Purpose</strong></p><p>The Instructor Water Sports is responsible for delivering safe, engaging, and high-quality watersports experiences across The Red Sea destination. Working under the guidance of the Senior Instructor Water Sports and Watersports Management, the role provides professional instruction, supervises guests during activities, and ensures all watersports equipment and operational assets are maintained in a safe and service-ready condition. The Instructor supports the daily operation of WAMA's watersports programme by delivering exceptional guest experiences, promoting safe participation, protecting the marine environment, and ensuring compliance with RSSE operating procedures, health and safety standards, and applicable regulations.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Delivery</strong></p><ul><li>Deliver a variety of guided watersports activities in accordance with approved operating procedures and RSSE service standards.</li><li>Conduct guest welcome sessions, safety briefings, equipment demonstrations, and operational instructions before each activity.</li><li>Supervise guests throughout activities, ensuring their safety, enjoyment, and adherence to operational guidelines.</li><li>Assess guest ability, weather conditions, sea state, tides, and operational risks before and during each activity.</li><li>Adapt activities where necessary to maintain guest safety while delivering an exceptional experience.</li><li>Support the daily operation of watersports facilities across resorts and designated activity locations.</li><li>Assist with launching, retrieving, transporting, and storing watersports equipment and operational assets.</li></ul><p><strong>Guest Experience</strong></p><ul><li>Deliver professional instruction across approved watersports activities.</li><li>Provide coaching and guidance appropriate to guests ' experience and ability levels.</li><li>Create memorable and engaging experiences that reflect RSSE's premium hospitality standards.</li><li>Respond professionally to guest enquiries and resolve routine concerns promptly.</li><li>Escalate guest complaints or operational issues to the Senior Instructor where appropriate.</li><li>Promote responsible enjoyment of the marine environment and educate guests on environmental protection initiatives.</li></ul><p><strong>Equipment & Asset Management</strong></p><ul><li>Inspect, prepare, clean, maintain, and store watersports equipment before and after daily operations.</li><li>Conduct routine equipment inspections and report maintenance requirements or defects immediately.</li><li>Maintain accurate equipment inspection logs and operational records.</li><li>Ensure all operational areas, equipment storage facilities, and guest preparation areas remain clean, organised, and guest-ready.</li><li>Assist with inventory management and stock control of operational equipment and consumables.</li></ul><p><strong>Safety & Compliance</strong></p><ul><li>Follow all Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and watersports safety procedures.</li><li>Conduct pre-activity safety inspections of equipment and operational areas.</li><li>Monitor changing environmental conditions, including wind, weather, currents, tides, and visibility.</li><li>Respond effectively to emergencies and provide first aid where required.</li><li>Report incidents, hazards, near misses, and equipment defects in accordance with company procedures.</li><li>Promote a proactive safety culture and responsible operational practices.</li></ul><p><strong>Team Support</strong></p><ul><li>Work collaboratively with Senior Instructors, Supervisors, and the wider Watersports Operations team.</li><li>Support operational setup, guest flow, activity scheduling, and daily logistics.</li><li>Participate in operational briefings, training sessions, emergency drills, and continuous development programmes.</li><li>Assist with promotional events, demonstrations, resort activations, and special guest programmes.</li><li>Contribute ideas that enhance guest satisfaction, operational efficiency, and service quality.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent; Diploma in Sports, Physical Education, Outdoor Recreation, Tourism, Hospitality, or a related discipline is preferred.</li><li>Minimum of 2-3 years' experience delivering watersports activities within hospitality, tourism, resorts, or adventure recreation.</li><li>Valid First Aid, CPR, and AED certification from an internationally recognised provider.</li><li>National Governing Body (NGB) or internationally recognised instructor certification in one or more watersports disciplines.</li><li>Lifeguard qualification is desirable.</li><li>Rescue craft or powered vessel experience is advantageous.</li><li>Previous experience within luxury resorts or remote destinations is preferred.</li></ul><p><strong>Essential Skills</strong></p><ul><li>Strong practical skills delivering a variety of non-motorised and/or motorised watersports activities.</li><li>Excellent guest engagement and instructional abilities.</li><li>Sound knowledge of marine safety, weather assessment, and risk management.</li><li>Strong communication and interpersonal skills.</li><li>Ability to remain calm and make effective decisions during emergencies.</li><li>Excellent teamwork and collaboration skills.</li><li>Strong organisational and time-management abilities.</li><li>Physically fit and capable of working outdoors in marine environments.</li><li>Fluent in spoken and written English; Arabic is advantageous.</li><li>Commitment to environmental stewardship and marine conservation.</li></ul>
<h3 >About the Role</h3>
<p >Jamjoom Pharma is seeking an <strong >Event Specialist</strong> to join its Event Management team. This full-time position, based in Jeddah within the Makkah region, is offered under the Tamheer Program, designed for individuals with 0-1 years of experience who are eager to gain practical skills in event management.</p> <h3 >Role Overview</h3>
<p >The Event Specialist will develop hands-on experience in managing events from inception to completion. This role involves supporting and progressively leading small-to-medium scale events, contributing to all phases of event execution and post-event activities within the company.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Support and progressively manage small-to-medium events.</li>
<li >Develop comprehensive event plans, timelines, and checklists.</li>
<li >Coordinate effectively with business stakeholders and external suppliers.</li>
<li >Manage quotations, logistics, budgets, and purchase order (PO) follow-ups.</li>
<li >Support or lead on-site event execution and resolve operational issues as they arise.</li>
<li >Complete post-event evaluation, reporting, and financial closure processes.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate is a proactive problem-solver demonstrating strong organizational, communication, and stakeholder-management skills. This individual should be eager to take ownership of events and contribute effectively to the team.</p> <h3 >Required Qualifications and Program Eligibility</h3>
<ul >
<li >Must meet all requirements for the Tamheer program.</li>
<li >Resident in Jeddah.</li>
<li >Bachelor’s degree from a recognized university in Hospitality Management, Marketing, Business Administration, Tourism & Hospitality, Public Relations, or a related field.</li>
<li >Good knowledge of Microsoft Excel.</li>
<li >Not registered in GOSI during the last six months.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This full-time position is based in Jeddah, within the Makkah region, offering an opportunity to work within a dedicated Event Management team.</p>
<h3 >About the Role</h3>
<p >Jamjoom Pharma is seeking an <strong >Event Specialist</strong> to join its Event Management team. This full-time position, based in Jeddah within the Makkah region, is offered under the Tamheer Program, designed for individuals with 0-1 years of experience who are eager to gain practical skills in event management.</p> <h3 >Role Overview</h3>
<p >The Event Specialist will develop hands-on experience in managing events from inception to completion. This role involves supporting and progressively leading small-to-medium scale events, contributing to all phases of event execution and post-event activities within the company.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Support and progressively manage small-to-medium events.</li>
<li >Develop comprehensive event plans, timelines, and checklists.</li>
<li >Coordinate effectively with business stakeholders and external suppliers.</li>
<li >Manage quotations, logistics, budgets, and purchase order (PO) follow-ups.</li>
<li >Support or lead on-site event execution and resolve operational issues as they arise.</li>
<li >Complete post-event evaluation, reporting, and financial closure processes.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate is a proactive problem-solver demonstrating strong organizational, communication, and stakeholder-management skills. This individual should be eager to take ownership of events and contribute effectively to the team.</p> <h3 >Required Qualifications and Program Eligibility</h3>
<ul >
<li >Must meet all requirements for the Tamheer program.</li>
<li >Resident in Jeddah.</li>
<li >Bachelor’s degree from a recognized university in Hospitality Management, Marketing, Business Administration, Tourism & Hospitality, Public Relations, or a related field.</li>
<li >Good knowledge of Microsoft Excel.</li>
<li >Not registered in GOSI during the last six months.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This full-time position is based in Jeddah, within the Makkah region, offering an opportunity to work within a dedicated Event Management team.</p>
<p>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Tourism, Languages, Hospitality Management, or a related field 0-3 years of professional experience in guest relations, hospitality, or customer service roles Proficiency with Opera property management system or similar hotel management software Excellent written and verbal communication skills with strong interpersonal abilities Demonstrated passion for delivering exceptional guest service Strong organizational and time management skills with the ability to multitask effectively Professional presentation and impeccable grooming standards Ability to work flexible shifts, including evenings and weekends Problem-solving mindset with a customer-first approach</p><p>experience is an asset Fluency in English, additional languages are a plus</p>
Devision: Sports and Entertainment Department: WAMA Compnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Water Sports Instructor is a site-based role responsible for the safe, professional, and engaging delivery of water sports activities within the designated asset. This role ensures guests receive high-quality instruction, guidance, and supervision across a range of water-based activities while maintaining the highest standards of safety, service excellence, and operational discipline. The Water Sports Instructor plays a key role in delivering memorable guest experiences within a luxury marine tourism environment, while supporting daily operations and equipment readiness.<br>Key Responsibilities1. General Responsibilities Deliver water sports activities and instruction in a safe, professional, and engaging manner. Provide clear briefings and demonstrations to guests prior to all activities. Supervise guests during all water-based activities to ensure safety and enjoyment. Support the Water Sports / Dive Center Manager in daily operational requirements. Maintain a professional appearance and uphold luxury hospitality standards at all times. Assist with equipment setup, breakdown, and general operational readiness.<br>2. Pre-Opening Support Assist in the setup and operational readiness of water sports facilities, equipment, and activity areas. Support cross-functional teams during the delivery phase to ensure operational standards and safety requirements are met. Contribute to the familiarization of activity locations, equipment, and safety procedures.<br>3. Operational Responsibilities (Post-Opening) Conduct water sports sessions including (but not limited to): kayaking, paddle boarding, snorkeling, wake activities, and other approved marine activities. Ensure all guests are properly fitted with equipment and briefed on safety procedures. Monitor environmental and weather conditions to ensure safe activity delivery. Maintain and inspect all water sports equipment to ensure safety and functionality. Report and escalate any equipment damage or safety concerns immediately. Provide exceptional guest service and ensure a high-quality, enjoyable experience. Assist in organizing daily activity schedules and guest allocations. Support inventory tracking and basic equipment maintenance records.<br>4. Health, Safety, Environment & Quality Ensure safety is the highest priority in all water sports activities. Enforce compliance with all safety protocols, risk assessments, and emergency procedures. Conduct regular equipment checks and ensure all gear is safe for use. Promote environmental awareness and responsible use of marine environments. Ensure adherence to company and regulatory safety standards at all times.<br>5. Policies, Procedures & Reporting Follow all company policies, SOPs, and operational guidelines. Maintain accurate records of activities, incidents, and equipment usage where required. Report any operational issues, guest concerns, or safety risks promptly to management.<br>6. Continuous Improvement Contribute to the improvement of guest experience, safety practices, and operational efficiency. Support the development of new water sports experiences and activity offerings. Participate in training and upskilling programs as required.<br>Job Requirements Qualifications & Experience Certification in water sports instruction or lifeguarding (e.g., ISA, RYA, ISA Watersports, or equivalent). Previous experience in water sports instruction, marine tourism, or resort operations. Strong understanding of water safety, rescue techniques, and risk management. Experience working in hospitality or guest-facing environments is preferred. First Aid and CPR certification (valid and up to date).<br>Core Competencies Strong communication skills in English; Arabic is an advantage. Excellent guest service mindset with a proactive, “can-do” attitude. High level of responsibility and commitment to safety. Ability to work in dynamic outdoor and marine environments. Strong teamwork and coordination skills. Ability to engage with diverse cultures and high-end clientele. Professional appearance aligned with luxury hospitality standards. Ability to remain calm and effective in emergency situations. Good organizational and time-management skills.<br>Desirable Skills Additional language proficiency (preferably Arabic). Lifeguard certification or advanced water rescue training. Experience with multiple water sports disciplines. Knowledge of marine life and environmental conservation. Experience in luxury resort or high-end tourism environments.<br>Job Context Operates within a luxury marine tourism and water sports environment. Requires flexibility to work outdoors, including weekends and peak seasons. Involves direct guest interaction and hands-on activity delivery. Exposure to varying marine and weather conditions is expected. Plays a key role in delivering safe, fun, and memorable guest experiences.
<p>A passion for perfection Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.</p><p>Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following:</p><ul><li>Consistently offer professional, friendly and engaging service</li><li>Work closely with both the Rooms and Food & Beverage Divisions to execute their uniform programs.</li><li>The ability to present new initiatives to the Senior Management Team.</li><li>Creating and revising of Standard Operating Procedures (SOP) for the Laundry and Valet Departments</li><li>Supporting of the Laundry Department during the absence of the Laundry Manager</li><li>Conducting departmental uniform inventories on a semi-annual basis</li><li>Ordering of Uniforms through the appropriate purchasing structure while maintaining appropriate par levels</li><li>Responsible for maintaining Uniform Budgets</li><li>Ensuring the daily completion of payroll</li><li>Professionally handle guest feedback or concerns with guest laundry program</li><li>Organization of the measuring and sizing of colleagues for uniforms</li><li>Researching, analyzing, presenting and implementing of new departmental uniforms</li><li>Conducting coaching sessions and performance reviews of Laundry & Valet Team</li><li>Prepare weekly Wildly Important Goals (WIGS) with a view to improving areas of main focus with a line of sight to the Hotel Goals.</li><li>Assisting the Laundry Manager with the quarterly Linen Inventories</li><li>Conducting monthly communication meetings</li><li>Promoting of Laundry and Valet accomplishments</li><li>Tracking of uniforms for all new hires and implementing an effective return policy</li><li>Maintaining a safe and hazard free work environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous Supervisory experience is an asset</li><li>Ability to multi-task on a regular basis</li><li>Highly organized and detail orientated</li><li>Strong leadership skills/initiative with the ability to develop strong relationships with fellow colleagues</li><li>Solid background of proven computer skills including Microsoft Office</li><li>Must be flexible and able to do work a variety of shifts.</li><li>Formal education in Hospitality/Tourism an asset.</li><li>Must be articulate and have strong verbal and written communication skills</li></ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Company Overview</h3>
<p style="margin:0 0 12px; ************;">Almosafer is Saudi Arabia’s leading travel company, contributing to the future of the travel and tourism ecosystem. Serving millions across various segments, Almosafer, meaning "the traveler," strives to make every journey seamless, personal, and purposeful. The company’s diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region. Almosafer’s vision is to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Almosafer is seeking an Assistant Manager - Finance Planning & Analysis for a full-time position based in Riyadh. This role is central to the company's financial planning and budgeting cycle, serving as a strategic hub to support Almosafer’s IPO readiness. The Assistant Manager will be responsible for building the 5-year business plan, managing the governance of rolling forecasts, and ensuring financial modeling is driver-based and investor-ready. This position focuses on moving beyond data collection to provide critical insights for executive decision-making.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Budgeting and Forecasting Leadership</h3>
<p style="margin:0 0 12px; ************;">The Assistant Manager will lead and manage the company's core financial planning processes. Key responsibilities include:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Leading the three-phase budget approach, encompassing preparation, top-down allocation, and deep-dive analysis.</li>
<li style="margin:0 0 6px;">Building and maintaining a centralized, dynamic three-statement financial model, ensuring it is fully driver-based and integrated with business plans.</li>
<li style="margin:0 0 6px;">Managing official quarterly forecasting processes.</li>
<li style="margin:0 0 6px;">Establishing clear timelines and templates for Finance Business Partners (FBPs) and documenting 'lessons learned' to continuously refine forecasting accuracy.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">IPO Readiness and Performance Analysis</h3>
<p style="margin:0 0 12px; ************;">This role involves critical contributions to Almosafer's strategic initiatives and financial performance insights:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Maintaining a comprehensive, dynamic IPO-ready business plan that is assumption-driven and capable of complex sensitivity and scenario analyses.</li>
<li style="margin:0 0 6px;">Acting as the technical lead for IPO due diligence, providing accurate, advisor-ready financial data and reconciliations for external stakeholder validation.</li>
<li style="margin:0 0 6px;">Conducting detailed variance analysis (Actuals vs. Budgets/Forecasts) to identify the root causes of performance shifts.</li>
<li style="margin:0 0 6px;">Designing a Monthly Performance Intelligence Package that integrates P&L, Cash Flow, and Balance Sheet data to provide a macro view of company health alongside operational deep-dives.</li>
<li style="margin:0 0 6px;">Supporting the development of a centralized financial dataset to serve as the single source of truth for all corporate finance reporting.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Process Improvement and Digitalization</h3>
<p style="margin:0 0 12px; ************;">The Assistant Manager will drive efficiency and technological advancement within financial processes:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Formalizing the budget process by creating structured templates that facilitate smooth input from Finance Business Partners into consolidated outputs.</li>
<li style="margin:0 0 6px;">Leading the digitalization of management reports via Tableau, advancing the team towards AI-enabled variance commentary and predictive analytics.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for this role should possess 5-10 years of experience in finance planning and analysis or a related field, demonstrating a strong background in financial modeling, budgeting, and strategic financial support.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Empowering Progress Through Integrated Supply Chain & Logistics Solutions</strong></p><br><br>
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<p><strong>Red Sea Coastal Trading Company</strong> is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.</p><br><br>
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<p>Operating at the heart of Saudi Arabia’s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.</p><br><br>
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<p><strong>Efficiency in Motion. Excellence in Delivery.</strong></p><br><br>
<br>
<p><strong>Job Purpose:</strong></p><br><br>
<p>The Warehouse Supervisor is responsible for managing warehouse operations, inventory accuracy, supplier shipment coordination, stock control, and distribution of materials and equipment across all operational locations.</p><br><br>
<br>
<p><strong>Job Responsibilities:</strong></p><br><br>
<ul>
<li>Coordinate with suppliers for incoming shipments and delivery schedules.</li>
<li>Receive, inspect, and record all incoming materials and equipment.</li>
<li>Maintain accurate inventory records and stock levels.</li>
<li>Organize and manage warehouse storage to ensure efficient utilization of space.</li>
<li>Coordinate with brand managers regarding stock planning and inventory control.</li>
<li>Monitor stock movements and maintain minimum and maximum stock levels.</li>
<li>Arrange deliveries and transfers of materials to all operational locations.</li>
<li>Prepare inventory, stock, and warehouse performance reports.</li>
<li>Conduct regular stock counts and inventory audits.</li>
<li>Ensure proper handling and storage of equipment, spare parts, and consumables.</li>
<li>Support procurement and operations teams with inventory information.</li>
<li>Maintain warehouse safety, housekeeping, and compliance standards.</li>
<li>Supervise warehouse staff and daily warehouse activities.</li>
</ul>
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<p><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></p><br><br>
<ul>
<li>Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.</li>
<li>Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.</li>
</ul>
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<p><strong>Safety, Quality & Environment </strong></p><br><br>
<ul>
<li>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</li>
</ul>
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<p><strong>Continuous Improvement </strong></p><br><br>
<ul>
<li>Contribute to the identification of opportunities for continuous improvement of department’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.</li>
</ul>
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<p><strong>Job Requirements:</strong></p><br><br>
<br>
<p><strong>Qualification and Experience:</strong></p><br><br>
<ul>
<li>Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field.</li>
<li>3–5 years of experience in warehouse operations, inventory control, or logistics within a similar operational environment.</li>
<li>Physically capable of handling warehouse activities, including occasional lifting, movement, and inspection of materials and equipment.</li>
<li>Proficiency in Excel is preferred.</li>
</ul>
<br>
<p><strong>Skills : </strong></p><br><br>
<ul>
<li>Inventory Management</li>
<li>Stock Control</li>
<li>Supplier Coordination</li>
<li>Logistics Planning</li>
<li>Reporting and Documentation</li>
<li>Microsoft Excel and ERP Systems</li>
<li>Communication and Teamwork</li>
<li>Problem Solving and Attention to Detail</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>Be the change. Join the world’s most visionary developer.</strong></span></p><br><br>
<br>
<p><span>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p><br><br>
<p><span>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p><br><br>
<br>
<p><span><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p><br><br>
<br>
<p><span><strong>Job Purpose</strong></span></p><br><br>
<ul>
<li><span>This is an exceptional opportunity to join Red Sea Global (RSG), one of the world’s most visionary developers and a cornerstone of Saudi Arabia’s Vision 2030, an ambitious program to diversify and strengthen the Kingdom’s economy and boost its thriving tourism and hospitality sectors.</span></li>
<li><span>RSG’s mission goes beyond opening the eyes of the world to Saudi Arabia; it is about setting new benchmarks in sustainable development, enhancing local communities, and preserving and regenerating natural environments.</span></li>
<li><span>As a pioneering multi-project developer, RSG is responsible for ultra-luxury destinations including The Red Sea, AMAALA, and Thuwal Private Retreat. The Red Sea welcomed its first guests last year, becoming the first Vision 2030 giga-project to open, and its dedicated Red Sea International Airport, on track to become the Middle East’s first carbon-neutral airport is now operational.</span></li>
<li><span>We are seeking a Manager, Risk & Crisis Communications to strengthen RSG’s ability to anticipate, prepare for, and respond to risks and crises across our destinations. In this role, you will manage risk and crisis communications planning, lead cross-functional coordination, and ensure effective stakeholder engagement at critical moments.</span></li>
<li><span>You will also be responsible for embedding best practice crisis preparedness across the organization and managing high-stakes communication projects that protect and enhance RSG’s reputation.</span></li>
</ul>
<br>
<p><span><strong>Job Responsibilities</strong></span></p><br><br>
<p><span><strong>Risk Assessment & Monitoring</strong></span></p><br><br>
<ul>
<li><span>Lead ongoing risk assessments for Red Sea Global projects, factoring in geopolitical, economic, environmental, reputational, and operational risks.</span></li>
<li><span>Identify and prioritize key risks.</span></li>
<li><span>Monitor emerging issues and external developments through tools such as Sprinklr, industry sources, and stakeholder feedback.</span></li>
<li><span>Ensure alignment of risk monitoring with enterprise-wide risk management priorities.</span></li>
</ul>
<br>
<p><span><strong>Crisis Planning & Preparedness</strong></span></p><br><br>
<ul>
<li><span>Develop and oversee crisis communications strategies, playbooks, and escalation processes.</span></li>
<li><span>Lead cross-departmental coordination to ensure alignment of crisis response procedures with brand positioning and RSG values.</span></li>
<li><span>Organize workshops, simulations, and media training, including specialized crisis media training for executives and spokespeople.</span></li>
<li><span>Prepare crisis communication materials, including holding statements, press releases, FAQs, and social media content.</span></li>
</ul>
<br>
<p><span><strong>Risk & Crisis Project Management</strong></span></p><br><br>
<ul>
<li><span>Manage end-to-end delivery of risk and crisis communication projects, ensuring timely execution and alignment with organizational objectives.</span></li>
<li><span>Oversee project planning, resourcing, timelines, and reporting for crisis preparedness initiatives.</span></li>
</ul>
<br>
<p><span><strong>Manager Risk and crisis communications</strong></span></p><br><br>
<ul>
<li><span>Coordinate with RSG’s Risk, Legal, Operations, and Corporate Affairs teams to ensure integrated planning and response.</span></li>
<li><span>Track KPIs and progress to senior leadership, providing actionable insights for continuous improvement.</span></li>
</ul>
<br>
<p><span><strong>Internal Communication & Alignment</strong></span></p><br><br>
<ul>
<li><span>Partner with internal communications to cascade clear, consistent messaging during crises.</span></li>
<li><span>Draft internal updates, leadership briefings, FAQs, and Q&As for employees and key departments.</span></li>
<li><span>Support organizational resilience by embedding a culture of preparedness across teams.</span></li>
<li><span>Stakeholder Engagement</span></li>
<li><span>Identify and map priority stakeholders (PIF, Royal Court, government entities, investors, partners, local communities).</span></li>
<li><span>Develop tailored communication strategies for stakeholder engagement during crises.</span></li>
<li><span>Prepare leadership with briefing materials and talking points for high-stakes interactions.</span></li>
</ul>
<br>
<p><span><strong>Evaluation & Continuous Learning</strong></span></p><br><br>
<ul>
<li><span>Lead post-crisis reviews to capture lessons learned and ensure continuous improvement.</span></li>
<li><span>Produce debrief reports and strategic recommendations for executive leadership.</span></li>
<li><span>Benchmark against international best practice to ensure RSG remains at the forefront of risk and crisis communications.</span></li>
</ul>
<br>
<p><span><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p><br><br>
<ul>
<li><span>Follow all relevant functional policies, processes, standard operating procedures and instructions to ensure that work is carried out in a controlled and consistent manner.</span></li>
<li><span>Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies and standards.</span></li>
</ul>
<br>
<p><span><strong>Safety, Quality & Environment</strong></span></p><br><br>
<ul>
<li><span>Apply safety, quality and environmental management policies, procedures and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<br>
<p><span><strong>Continuous Improvement</strong></span></p><br><br>
<ul>
<li><span>Contribute to the identification of opportunities for continuous improvement of company and department systems, processes and practices, considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.</span></li>
</ul>
<br>
<p><span><strong>Job Requirements, Qualifications, and Experience</strong></span></p><br><br>
<ul>
<li><span>Minimum of 5-7 years of experience within the same field</span></li>
<li><span>Bachelor’s degree in Marketing, Linguistic, Translation, Journalist, or relevant field.</span></li>
</ul>
<br>
<p><span><strong>Skills</strong></span></p><br><br>
<ul>
<li><span>Excellent writing skills in English and Arabic with a proven track record in developing content for high profile executives</span></li>
<li><span>Strong familiarity with social and traditional media</span></li>
<li><span>Strong understanding of events and management of senior spokespeople</span></li>
<li><span>Good organizational and time-management skills</span></li>
<li><span>Leadership skills and the ability to “manage upwards” to the Publicist</span></li>
<li><span>Competent researcher, able to analyze information and draw pertinent conclusions</span></li>
<li><span>Strong grasp of tone and capable of reflecting this in draft speeches</span></li>
<li><span>Ability to deliver high quality media briefings</span></li>
<li><span>Sharp, agile and able to work in a fast workplace</span></li>
<li><span>Confident writing for a wide range of stakeholders, including employees, government</span></li>
</ul>
<br>
<p><span><strong>Stakeholders and key commercial partners</strong></span></p><br><br>
<ul>
<li><span>Confident dealing with senior executives</span></li>
<li><span>Strong awareness of tourism industry trends and the news agenda</span></li>
<li><span>Experience in the development of brand narratives and executive profiling</span></li>
<li><span>Excellent attention to detail and administrative accuracy</span></li>
<li><span>A strong work ethic and an ability to thrive under pressure</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><br></p><p><strong>Job Purpose</strong></p><p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset. This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p><p><strong>Key Responsibilities</strong></p><ol><li><strong>General Responsibilities</strong><ul><li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li><li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li><li>Mentor, coach, and support Water Sports Instructors and junior team members.</li><li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li><li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li><li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li></ul></li><li><strong>Pre-Opening Support</strong><ul><li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li><li>Support the development of operational procedures, safety standards, and training materials.</li><li>Contribute to staff onboarding and training during the pre-opening phase.</li><li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li></ul></li><li><strong>Operational Responsibilities (Post-Opening)</strong><ul><li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li><li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li><li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li><li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li><li>Oversee equipment readiness, inspections, and maintenance coordination.</li><li>Support scheduling and allocation of instructors and guest groups.</li><li>Act as escalation point for operational issues, guest concerns, and safety matters.</li><li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li></ul></li><li><strong>Leadership Team Development</strong><ul><li>Provide on-the-job coaching and mentoring to junior instructors.</li><li>Support performance improvement and skill development within the team.</li><li>Ensure consistency in training delivery, guest engagement, and safety standards.</li><li>Contribute to building a strong, professional, and safety-driven team culture.</li></ul></li><li><strong>Health, Safety, Environment s Quality</strong><ul><li>Ensure safety remains the highest priority across all water sports activities.</li><li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li><li>Conduct regular safety checks, audits, and equipment inspections.</li><li>Promote environmental awareness and responsible marine interaction practices.</li><li>Ensure strict adherence to company and regulatory safety standards at all times.</li></ul></li><li><strong>Policies, Procedures s Reporting</strong><ul><li>Follow and enforce all company policies, SOPs, and operational guidelines.</li><li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li><li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li></ul></li><li><strong>Continuous Improvement</strong><ul><li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li><li>Contribute to the development of new water sports programs and experiences.</li><li>Support innovation in activity delivery and guest engagement strategies.</li></ul></li></ol><p><strong>Job Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li>Experience Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li><li>Minimum 3 5 years of experience in water sports instruction or marine tourism operations.</li><li>Proven experience delivering multiple water sports disciplines.</li><li>Experience in a supervisory or senior instructor role is highly preferred.</li><li>Valid First Aid and CPR certification (up to date).</li><li>Strong understanding of water safety, rescue techniques, and risk management.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>High-level guest service mindset with luxury hospitality awareness.</li><li>Strong decision-making skills, especially under pressure.</li><li>Ability to manage groups and ensure safe, high-quality activity delivery.</li><li>Highly responsible with strong attention to safety and detail.</li><li>Ability to work in dynamic outdoor marine environments.</li><li>Professional presentation and role-model behavior at all times.</li><li>Strong organizational and operational coordination skills.</li></ul><p><strong>Desirable Skills</strong></p><ul><li>Additional water sports certifications across multiple disciplines.</li><li>Lifeguard or advanced rescue certifications.</li><li>Additional language proficiency (preferably Arabic).</li><li>Experience in luxury resorts or high-end tourism destinations.</li><li>Strong knowledge of marine environments and conservation practices.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li><li>Minimum 3 5 years of experience in water sports instruction or marine tourism operations.</li><li>Proven experience delivering multiple water sports disciplines.</li><li>Experience in a supervisory or senior instructor role is highly preferred.</li><li>Valid First Aid and CPR certification (up to date).</li><li>Strong understanding of water safety, rescue techniques, and risk management.</li><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>High-level guest service mindset with luxury hospitality awareness.</li><li>Strong decision-making skills, especially under pressure.</li><li>Ability to manage groups and ensure safe, high-quality activity delivery.</li><li>Highly responsible with strong attention to safety and detail.</li><li>Ability to work in dynamic outdoor marine environments.</li><li>Professional presentation and role-model behavior at all times.</li><li>Strong organizational and operational coordination skills.</li><li>Additional water sports certifications across multiple disciplines.</li><li>Lifeguard or advanced rescue certifications.</li><li>Additional language proficiency (preferably Arabic).</li><li>Experience in luxury resorts or high-end tourism destinations.</li><li>Strong knowledge of marine environments and conservation practices.</li></ul>
<p>We are hiring for an Recreation Assistant Manager who will be responsible for supporting the strategic and daily operations of the Recreation Department, with an emphasis on Kids Club and Youth Club supervision. This includes overseeing activity programming, ensuring health and safety compliance, managing a team of attendants, engaging with families, and maintaining beautifully presented recreation environments. Working closely with the Recreation Manager, this role ensures that families enjoy an extraordinary, safe, and memorable experience aligned with FAENA s signature excellence.</p><p>Key Responsibilities</p><ul><li>Support the Recreation Manager in the overall leadership and operational management of the Recreation Department.</li><li>Supervise Kids Club and Youth Club teams in delivering engaging, age appropriate experiences for children and teens.</li><li>Treat all children, youth, and parents with warmth, professionalism, dignity, and cultural sensitivity.</li><li>Curate, oversee, and support creative recreational programs that foster confidence, imagination, and social interaction.</li><li>Ensure all registration, consent, and medical forms are accurately completed and properly stored.</li><li>Monitor club operations to ensure guest safety, proactively preventing and responding to injuries or incidents.</li><li>Ensure team participation in mandatory trainings, briefings, and departmental meetings.</li><li>Maintain pristine, inspiring, and safe Kids & Youth Club environments that reflect FAENA luxury standards.</li><li>Log, document, and escalate incidents, guest concerns, and safety hazards promptly.</li><li>Oversee proper sign in and sign out procedures, ensuring the security of all children at all times.</li><li>Guide attendants on elegant organization, storage, and care of toys, equipment, and materials.</li><li>Assign and supervise housekeeping duties within all Kids & Youth Club spaces.</li><li>Ensure all equipment, toys, and facilities are sanitized, maintained, and inspected regularly.</li><li>Engage directly with children and teenagers in a polished, positive, and professional manner.</li><li>Demonstrate calm leadership and sound judgment in emergency or unexpected situations.</li><li>Ensure team members are physically capable of interacting safely and attentively with children.</li><li>Complete all operational documentation, reports, and logs accurately and on time.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in recreation, Kids Club, or youth programming within a luxury hotel or resort environment. Background in Early Childhood Education, Recreation, or Luxury Hospitality preferred. High School or College Degree in Education, Early Childhood Education, Hospitality, Management, Tourism, or related fields. Certified in Basic Life Support (BLS) & CPR/AED, Emergency First Aid at Work and Advanced First Aid at Work. Strong leadership and supervisory capabilities with a service-driven mindset. Refined guest communication skills verbal, non-verbal, and interpersonal. High safety awareness, emotional intelligence, and adaptability. Creative approach to activity programming and guest engagement. Excellent organization, time management, and attention to detail. Strong physical stamina and polished professional presence.</p>
Purpose of the Role<br>The Area Coach is responsible for leading and supporting an assigned area of 10–12 restaurants to deliver results against the Annual Operating Plan (AOP) and Balanced Scorecard targets across People & Teams, Customer & Restaurant Excellence, Sales, and Profit. The role partners closely with Restaurant Managers, Operations leadership, support functions, and external partners to drive operational consistency, financial performance, people development, and an exceptional customer experience across all assigned restaurants.<br>Key Responsibilities Lead, coach, and develop Restaurant Managers to achieve business, operational, and people objectives while building cohesive, high-performing teams Develop and review restaurant-level annual and monthly business plans aligned with AOP and Balanced Scorecard targets Drive sales growth, profitability, and operational excellence across all assigned outlets Execute corporate and local marketing initiatives, promotions, and new product launches to enhance sales and customer experience Monitor competitor activity and provide actionable insights to Operations and Marketing teams Review and analyze P&L performance; coach managers on labor optimization, inventory control, margin improvement, and cost management Approve operating expenditures within defined guidelines and ensure financial discipline, audits, and controls are in place Ensure full compliance with cash handling, safety, security, food quality, and operational procedures Monitor operational performance using KPIs and systems such as Pace Setter, One Klick, Aloha, and Crunch Time Embed a strong customer-focused and service-driven culture, including the “Customer Mania” mindset, across restaurants Analyze customer complaints, identify root causes, and implement sustainable corrective actions to improve customer satisfaction Ensure achievement of GES/ROCC and overall restaurant excellence standards Oversee and resolve inspections, serious complaints, and labor or legal issues in coordination with HR and Operations Lead recognition and reward initiatives and ensure best practices are consistently shared across the area Drive employee engagement action plans based on survey outcomes Identify training needs, assess training effectiveness, and develop high-potential talent (HIPOs) Ensure effective performance management, development planning, succession planning, and bench strength for future leadership roles Demonstrate strong ownership, accountability, decision-making, and execution discipline in a fast-paced, performance-driven environment<br>Education, Qualifications & Experience Bachelor’s Degree (Tourism & Hotel Management or Business Administration preferred) Minimum 5–6 years overall experience in retail and/or consumer-oriented service operations, preferably in multi-outlet food or QSR environments Minimum 2–3 years in an operations management role with responsibility for sales, profit, people management, and compliance At least 2 years of QSR experience, preferably with an international brand Strong preference for internal promotion from Restaurant Manager roles, where applicable Maximum age requirement: 35 years<br>Skills & Competencies Strong leadership, coaching, and people development capability Excellent communication, presentation, and stakeholder management skills Strong customer focus with the ability to elevate customer experience standards Strong analytical and decision-making skills using operational and financial data Thorough knowledge of QSR operations, performance metrics, compliance standards, and Americana product specifications Proficiency in operational systems and tools (One Klick, Aloha, Crunch Time, Pace Setter) Advanced MS Office and operational reporting proficiency High resilience, adaptability, and stress tolerance in changing business environments Language requirement: Fluent English (mandatory); Arabic proficiency is a strong advantage
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br><p><b>About the Role</b></p><br><br><p>Supervise the Kids For All Seasons team to ensure children enjoy a safe, fun, and enriching environment through creative and educational activities.</p><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Lead, schedule, and train KFAS Attendants.</li><li>Plan and oversee daily kids’ activities, games, and programs.</li><li>Ensure children’s safety and well-being at all times.</li><li>Communicate effectively with parents and guardians.</li><li>Maintain activity areas, equipment, and supplies.</li></ul><p><b>What You Bring</b></p><br><br><ul><li>Experience in childcare, recreation, or hospitality.</li><li>Strong supervisory and leadership skills.</li><li>Warm, approachable, and engaging personality.</li><li>CPR/First Aid certification preferred.</li></ul><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary.</li><li>Housing and transportation.</li><li>30 days of vacation plus public holidays.</li><li>Complimentary meals and uniform cleaning.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Opportunities for growth and development.</li></ul><p><b>Schedule & Hours</b><br>Full-time role.</p><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
The Director - Distribution is responsible for defining, leading, and optimizing Qiddiya DMO's distribution strategy across all domestic and international sales channels. The role oversees the commercial performance of Qiddiya's distribution ecosystem, including OTAs, GDS platforms, travel trade partners, corporate travel, DMCs, wholesalers, direct booking channels, and emerging digital distribution platforms.<br><br>The incumbent will drive channel expansion, revenue growth, distribution partnerships, market penetration, and technology enablement while ensuring that Qiddiya's tourism products are effectively distributed, competitively positioned, and commercially optimized across all source markets.<br><br>The Director will lead a team of distribution professionals and work closely with Revenue Management, Marketing, Technology, Destination Operations, Finance, and external partners to maximize demand generation and conversion.<br><br>Requirements<br><br> Distribution Strategy & Commercial Leadership Develop and execute Qiddiya's long-term distribution strategy aligned with destination visitation, revenue, and growth objectives Define channel architecture, market coverage strategy, and distribution priorities across domestic and international markets Establish distribution frameworks that maximize reach, demand generation, profitability, and customer acquisition Identify new distribution opportunities, partnerships, and technologies to support business growth Drive commercial performance across all distribution channels, ensuring revenue targets are achieved Global Distribution & Channel Development Lead the expansion and management of Qiddiya's global distribution network Oversee relationships with OTA partners, GDS providers, travel agencies, tour operators, online travel marketplaces, wholesalers, and corporate travel providers Establish strategic agreements with key distribution partners to increase market penetration Develop market-specific distribution strategies for priority international source markets Ensure optimal positioning of Qiddiya products across all booking and sales channels Trade & Industry Partnerships Develop strategic partnerships with travel trade organizations, DMCs, tourism boards, airlines, hospitality partners, wholesalers, and travel technology providers Lead commercial negotiations for major distribution agreements and partnership contracts Establish annual joint business plans with strategic partners Drive partner engagement initiatives including trade activations, roadshows, educational programs, and industry events Represent Qiddiya at key travel trade and industry forums Revenue Optimization & Commercial Performance Own overall distribution revenue performance across all channels Collaborate closely with Revenue Management to optimize pricing, inventory allocation, and channel mix Monitor performance trends, booking pace, market demand, and channel productivity Establish KPIs covering revenue, conversion, acquisition costs, channel contribution, profitability, and market share Drive continuous improvement initiatives to enhance distribution efficiency and commercial returns Digital Distribution & Technology Enablement Define the strategic roadmap for distribution technology platforms and capabilities Oversee Channel Management Systems (CMS), Central Reservation Systems (CRS), booking platforms, and GDS integrations Drive digital transformation initiatives that improve distribution effectiveness and partner connectivity Evaluate emerging technologies and recommend investments to enhance commercial performance Ensure scalability of distribution systems to support destination growth Governance, Performance Reporting & Insights Establish governance frameworks, policies, and distribution standards Develop executive dashboards and performance reporting frameworks Provide regular updates to senior leadership regarding distribution performance, risks, opportunities, and market developments Utilize market intelligence and competitive analysis to inform strategic decision-making Ensure compliance with commercial, contractual, and regulatory requirements Leadership & Organizational Development Build and lead a high-performing Distribution function Provide leadership, coaching, and development for managers and specialists Establish workforce and capability plans aligned with future business needs Foster a culture of accountability, commercial excellence, customer focus, and innovation Drive continuous improvement across processes, systems, and team performance<br><br>Experience Requirements<br><br>Minimum 12-15 years of experience in Distribution, Commercial Operations, Revenue Management, Tourism, Hospitality, Travel Technology, or related sectors Minimum 5 years in a senior leadership role with responsibility for distribution strategy and commercial performance Proven experience managing large-scale distribution ecosystems and channel partnerships Strong understanding of international travel distribution, OTA management, GDS networks, trade sales, and direct-to-consumer channels Experience within destination management organizations, hospitality groups, airlines, tourism authorities, theme parks, or integrated resorts is highly desirable Experience within GCC markets and international tourism source markets preferred<br><br>Core Competencies & Skills<br><br>Distribution Strategy Commercial Leadership Channel Management OTA & Marketplace Management GDS Distribution Trade & Tour Operator Partnerships Revenue Optimization Market Expansion Contract Negotiation
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more.</p>
<p>The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.</p>
<p>The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>About the role:</h4>
<p>As a Discovery Centre Attendant at Four Seasons Resort Red Sea, you play a vital role in delivering meaningful, educational, and engaging experiences to guests of all ages through programs that highlight the natural wonders, sustainability values, and cultural richness of the Red Sea region. Based in the resort’s innovative Discovery Centre, you support daily operations and assist in the facilitation of interactive activities, guest sessions, and environmental learning experiences.</p>
<h4>Key responsibilities:</h4>
<p><strong>Guest experience & activity support:</strong></p>
<ul>
<li>Welcome guests warmly to the Discovery Centre and provide clear, informative guidance on the centre’s activities, exhibits, and programs.</li>
<li>Support the delivery of educational and interactive sessions related to marine life, sustainability, local traditions, and natural history.</li>
<li>Facilitate children’s and family activities in collaboration with the Kids For All Seasons team and other departments.</li>
<li>Assist in creating a memorable experience through hands-on learning and storytelling.</li>
</ul>
<p><strong>Daily operations & maintenance:</strong></p>
<ul>
<li>Maintain the cleanliness, safety, and presentation of the Discovery Centre at all times.</li>
<li>Ensure activity materials, supplies, and displays are stocked, organized, and in good condition.</li>
<li>Assist with the setup and breakdown of programs, workshops, and special events.</li>
<li>Monitor guest activity to ensure proper use of interactive exhibits and adherence to safety protocols.</li>
</ul>
<p><strong>Communication & support:</strong></p>
<ul>
<li>Respond to guest inquiries regarding the environment, resort sustainability initiatives, and scheduled Discovery Centre events.</li>
<li>Collaborate closely with other departments, including Recreation, Sustainability, Housekeeping, and Rooms, to support cross-functional programming.</li>
<li>Provide feedback to supervisors regarding guest interests, suggestions, and program effectiveness.</li>
</ul>
<h4>Qualifications & skills:</h4>
<ul>
<li>Previous experience in guest services, hospitality, recreation, or environmental education preferred.</li>
<li>Enthusiastic and passionate about nature, conservation, and cultural heritage.</li>
<li>Comfortable interacting with guests of all ages in both structured and informal settings.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English; Arabic and additional languages are a plus.</li>
<li>CPR and First Aid certification (or willingness to obtain).</li>
<li>Flexibility to work weekends, holidays, and evenings as required.</li>
<li>Interest in marine life, sustainability, or local traditions is a strong advantage.</li>
</ul>
<h4>What to expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment</li>
<li>Travel allowance and live-out allowance, if applicable</li>
<li>30 days’ vacation</li>
<li>10 days public holidays per year</li>
<li>Paid home leave tickets</li>
<li>Complimentary employee meals</li>
<li>Medical insurance</li>
<li>Life insurance</li>
<li>Employee assistance program</li>
<li>Worldwide complimentary room nights with Four Seasons</li>
<li>Laundry/dry cleaning provided for work attire</li>
<li>Growth and development opportunities</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience.</p>
<p>The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more.</p>
<p>Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>About the role</h4>
<p>Join the vibrant pre-opening team at Four Seasons Resort and Residences Red Sea, where refined luxury meets pristine nature and sustainable living.</p>
<p>Prep Cook 2 supports the culinary team by performing basic food preparation and maintaining high standards of hygiene, quality, and organization in the kitchen. This role is ideal for individuals starting their culinary career in a luxury hospitality environment.</p>
<p>Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside, with the freshest seafood and shellfish and a curated selection of dry-aged meats.</p>
<h4>What you will do</h4>
<ul>
<li>Wash, peel, cut, measure, and prepare ingredients according to recipes and menu standards.</li>
<li>Maintain an organized place for your station at all times.</li>
<li>Support chefs in executing daily menus for your assigned department and outlet.</li>
<li>Follow food safety, hygiene, and sanitation protocols rigorously.</li>
<li>Meet prep deadlines while maintaining exceptional quality.</li>
<li>Properly label, date, and store food items to ensure freshness and minimize waste.</li>
<li>Assist in plating, garnishing, and finishing dishes when required.</li>
<li>Keep workstations, tools, and equipment clean and sanitized.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Previous kitchen or food preparation experience preferred; culinary school training is an advantage.</li>
<li>Solid knife skills and basic cooking technique knowledge.</li>
<li>Ability to follow recipes and directions with precision.</li>
<li>Keen attention to detail and pride in delivering quality work.</li>
<li>Positive, adaptable attitude with a passion for learning in a high-energy, multicultural environment.</li>
<li>Flexibility to work rotating shifts, weekends, and public holidays.</li>
<li>Fluency in English is preferred.</li>
<li>Candidates must be eligible to work in Saudi Arabia.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary in a tax-free environment.</li>
<li>Staff accommodation and transportation provided.</li>
<li>30 days of paid annual vacation, plus public holidays.</li>
<li>Paid round-trip home leave ticket.</li>
<li>Complimentary meals and uniform care.</li>
<li>Comprehensive medical and life insurance.</li>
<li>Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.</li>
<li>A professional, supportive kitchen environment where you can develop your skills and grow your career.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time position with rotating shifts, including weekends and public holidays.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more.</p>
<p>The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.</p>
<p>The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>Role overview:</h4>
<p>The Sous Chef supports the Executive Chef in overseeing daily kitchen operations, ensuring exceptional food quality, consistency, and presentation in line with Four Seasons’ luxury standards. This role is responsible for leading the culinary team, maintaining high operational efficiency, and delivering outstanding guest dining experiences.</p>
<p>Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside, with the freshest seafood and shellfish and a curated selection of dry-aged meats.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist the Executive Chef in managing all kitchen operations and team performance</li>
<li>Supervise and coordinate kitchen staff, including Chef de Partie, Commis, and Stewarding teams</li>
<li>Ensure all dishes are prepared and presented to the highest quality and brand standards</li>
<li>Monitor food preparation, portion control, and consistency during service</li>
<li>Support menu planning, recipe development, and seasonal updates</li>
<li>Maintain strict adherence to hygiene, HACCP, and health & safety standards</li>
<li>Control costs through proper inventory management, waste reduction, and ordering practices</li>
<li>Train, mentor, and develop team members to enhance performance and growth</li>
<li>Step in to lead kitchen operations in the absence of the Executive Chef</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>5+ years of culinary experience, with at least 2 years in a similar role</li>
<li>Experience in luxury hotels or fine dining establishments preferred</li>
<li>Strong leadership and team management skills</li>
<li>Excellent knowledge of culinary techniques, kitchen operations, and food trends</li>
<li>Ability to work under pressure in a fast-paced environment</li>
<li>Strong organizational, communication, and problem-solving skills</li>
<li>Culinary diploma or equivalent qualification preferred</li>
<li>In-depth knowledge of food safety, hygiene, and HACCP standards</li>
<li>Candidates must be eligible to work in Saudi Arabia.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary in a tax-free environment</li>
<li>Staff accommodation and transportation provided</li>
<li>30 days of paid annual vacation, plus public holidays</li>
<li>Paid round-trip home leave ticket</li>
<li>Complimentary meals and uniform care</li>
<li>Comprehensive medical and life insurance</li>
<li>Employee Assistance Program and complimentary stays at Four Seasons properties worldwide</li>
<li>A professional, supportive kitchen environment where you can develop your skills and grow your career</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time position with rotating shifts, including weekends and public holidays.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Division: <strong>Sports & Entertainment</strong>
Department: <strong>RSSE</strong>
Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong>
<br>
From Land to Sea – Active Experiences in Nature's Purest Form
<br>
</span><p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br>
<br>
<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br>
<br>
<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose
<p>The Administrative Specialist is responsible for providing high-quality administrative, reservations, and coordination support across RSSE's guest services and operational functions. The role ensures that bookings, guest enquiries, schedules, documentation, records, and internal communications are managed accurately, efficiently, and professionally to support seamless day-to-day operations.</p><br><br>
<p>Working closely with Operations, Guest Services, Finance, Reservations, and other support functions, the Administrative Specialist plays an important role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. The position supports the smooth delivery of RSSE's watersports, diving, and land-based adventure experiences by maintaining reliable records, coordinating schedules and resources, and providing responsive administrative support.</p><br><br>
<p>The role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service.</p><br><br> Key Responsibilities
Booking & Reservation Coordination
<ul>
<li>
<p>Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.</p><br><br>
</li>
<li>
<p>Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.</p><br><br>
</li>
<li>
<p>Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.</p><br><br>
</li>
<li>
<p>Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.</p><br><br>
</li>
<li>
<p>Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.</p><br><br>
</li>
<li>
<p>Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.</p><br><br>
</li>
<li>
<p>Record and escalate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.</p><br><br>
</li>
</ul>
Administrative Support
<ul>
<li>
<p>Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.</p><br><br>
</li>
<li>
<p>Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.</p><br><br>
</li>
<li>
<p>Manage departmental correspondence through email, telephone, and other approved communication channels.</p><br><br>
</li>
<li>
<p>Perform accurate data entry, filing, document control, record management, and general administrative duties.</p><br><br>
</li>
<li>
<p>Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.</p><br><br>
</li>
<li>
<p>Maintain organised electronic and physical filing systems to ensure documents and information are easily accessible.</p><br><br>
</li>
<li>
<p>Ensure administrative workspaces, records, files, and documentation remain organised and maintained to professional standards.</p><br><br>
</li>
<li>
<p>Monitor administrative supplies and materials and coordinate replenishment when required.</p><br><br>
</li>
</ul>
Guest & Stakeholder Coordination
<ul>
<li>
<p>Provide professional and responsive support to guests throughout the booking and administrative process.</p><br><br>
</li>
<li>
<p>Liaise with internal teams to ensure guest requests and operational requirements are communicated accurately and addressed promptly.</p><br><br>
</li>
<li>
<p>Maintain a professional, courteous, and service-oriented approach in all guest and stakeholder interactions.</p><br><br>
</li>
<li>
<p>Support the coordination of special guest requests and requirements with relevant operational teams.</p><br><br>
</li>
<li>
<p>Build effective working relationships with internal departments, resort partners, vendors, and other stakeholders supporting RSSE operations.</p><br><br>
</li>
</ul>
Financial & Records Administration
<ul>
<li>
<p>Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</p><br><br>
</li>
<li>
<p>Maintain accurate administrative and financial records relating to bookings and guest transactions.</p><br><br>
</li>
<li>
<p>Ensure payment information, receipts, invoices, and supporting documentation are recorded and maintained accurately.</p><br><br>
</li>
<li>
<p>Escalate payment discrepancies or administrative issues to the relevant department for resolution.</p><br><br>
</li>
<li>
<p>Handle guest, operational, and financial information with appropriate confidentiality and discretion.</p><br><br>
</li>
</ul>
Events & Operational Support
<ul>
<li>
<p>Provide administrative support for RSSE events, promotions, seasonal activations, and guest experience programmes.</p><br><br>
</li>
<li>
<p>Assist with schedules, guest lists, communications, documentation, and administrative requirements associated with events and activities.</p><br><br>
</li>
<li>
<p>Support operational teams during peak booking periods, events, and high-demand periods where required.</p><br><br>
</li>
<li>
<p>Coordinate administrative requirements with relevant stakeholders to support successful activity and event delivery.</p><br><br>
</li>
</ul>
Policies, Systems, Processes, Procedures, Standards & Reporting
<ul>
<li>
<p>Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), work instructions, and administrative controls.</p><br><br>
</li>
<li>
<p>Maintain accurate departmental reports, trackers, booking records, databases, and administrative documentation.</p><br><br>
</li>
<li>
<p>Support the preparation of accurate and timely management information and operational reports.</p><br><br>
</li>
<li>
<p>Ensure administrative activities are conducted consistently and in accordance with RSSE's service, confidentiality, and quality standards.</p><br><br>
</li>
<li>
<p>Maintain confidentiality and appropriate controls when handling guest, employee, financial, and commercially sensitive information.</p><br><br>
</li>
</ul>
Health, Safety, Quality & Environment
<ul>
<li>
<p>Comply with all applicable RSSE health, safety, quality, and environmental policies, procedures, and controls.</p><br><br>
</li>
<li>
<p>Support a safe and professional working environment through compliance with established procedures.</p><br><br>
</li>
<li>
<p>Report identified safety, quality, operational, or environmental concerns through appropriate channels.</p><br><br>
</li>
<li>
<p>Support responsible environmental practices and RSSE's wider sustainability commitments.</p><br><br>
</li>
</ul>
Continuous Improvement
<ul>
<li>
<p>Identify opportunities to improve booking processes, administrative workflows, document control, reporting accuracy, and service efficiency.</p><br><br>
</li>
<li>
<p>Recommend practical improvements to administrative systems and working practices.</p><br><br>
</li>
<li>
<p>Support the implementation of new systems, processes, and operational improvements.</p><br><br>
</li>
<li>
<p>Contribute to a culture of continuous improvement, collaboration, and operational excellence.</p><br><br>
</li>
</ul>
Key Stakeholders
Internal
<ul>
<li>
<p>Operations Teams</p><br><br>
</li>
<li>
<p>Guest Services</p><br><br>
</li>
<li>
<p>Finance</p><br><br>
</li>
<li>
<p>Sales & Reservations</p><br><br>
</li>
<li>
<p>Department Managers</p><br><br>
</li>
<li>
<p>Human Resources</p><br><br>
</li>
<li>
<p>Procurement</p><br><br>
</li>
<li>
<p>RSSE Support Functions</p><br><br>
</li>
</ul>
External
<ul>
<li>
<p>Guests and Visitors</p><br><br>
</li>
<li>
<p>Resort Partners</p><br><br>
</li>
<li>
<p>Vendors and Suppliers</p><br><br>
</li>
<li>
<p>Service Providers</p><br><br>
</li>
<li>
<p>Business Partners</p><br><br>
</li>
<li>
<p>Other relevant external stakeholders</p><br><br>
</li>
</ul>
Qualifications & Experience
<ul>
<li>
<p>High School Diploma or equivalent is required; a Diploma or Bachelor's degree in Business Administration, Hospitality Management, Tourism, Office Administration, or a related discipline is preferred.</p><br><br>
</li>
<li>
<p>Minimum of two (2) years of relevant administrative experience, preferably within hospitality, tourism, leisure, adventure, guest services, or another customer-facing operational environment.</p><br><br>
</li>
<li>
<p>Previous experience in reservations, booking coordination, guest support, office administration, data entry, or document management is highly desirable.</p><br><br>
</li>
<li>
<p>Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.</p><br><br>
</li>
<li>
<p>Experience using booking systems, reservation platforms, CRM applications, or customer database systems is preferred.</p><br><br>
</li>
<li>
<p>Basic understanding of invoicing, billing, payment tracking, and financial administration is advantageous.</p><br><br>
</li>
<li>
<p>Experience supporting multiple departments or operational functions within a fast-paced environment is advantageous.</p><br><br>
</li>
<li>
<p>Fluency in written and spoken English is required; Arabic or additional language capability is advantageous.</p><br><br>
</li>
</ul>
Essential Skills
<ul>
<li>
<p>High level of accuracy and attention to detail when processing bookings, records, guest information, and documentation.</p><br><br>
</li>
<li>
<p>Strong organisational, administrative, and time-management skills.</p><br><br>
</li>
<li>
<p>Ability to manage multiple priorities and competing deadlines effectively.</p><br><br>
</li>
<li>
<p>Excellent written and verbal communication skills.</p><br><br>
</li>
<li>
<p>Strong customer service and guest engagement capabilities.</p><br><br>
</li>
<li>
<p>Ability to communicate professionally with guests, colleagues, management, vendors, and external stakeholders.</p><br><br>
</li>
<li>
<p>Strong problem-solving skills and sound judgement when managing booking issues, guest requests, and administrative challenges.</p><br><br>
</li>
<li>
<p>Ability to remain calm, organised, and service-focused within a fast-paced operational environment.</p><br><br>
</li>
<li>
<p>Strong working knowledge of Microsoft Office and relevant administrative systems.</p><br><br>
</li>
<li>
<p>High standards of confidentiality, professionalism, integrity, and reliability.</p><br><br>
</li>
<li>
<p>Ability to work independently while collaborating effectively with cross-functional teams.</p><br><br>
</li>
<li>
<p>Flexible and adaptable approach to changing operational requirements.</p><br><br>
</li>
</ul>
Job Context
<p>The Administrative Specialist operates within a dynamic sports, leisure, hospitality, and adventure environment where accuracy, responsiveness, organisation, and effective coordination are essential to successful service delivery.</p><br><br>
<br>
<p>The role provides administrative and booking support across RSSE's portfolio of guest experiences, including watersports, diving, and land-based adventure activities. This requires regular coordination with operational and guest-facing teams to ensure bookings, schedules, resources, guest requirements, and supporting documentation are accurately managed.</p><br><br>
<br>
<p>The position requires the ability to manage multiple priorities, particularly during peak booking periods, special events, seasonal activations, and periods of increased guest demand. The Administrative Specialist is expected to demonstrate professionalism, discretion, flexibility, and a consistently high level of customer service.</p><br><br>
<br>
<p>Through accurate administration, effective communication, and proactive coordination, the role contributes directly to operational efficiency, service quality, guest satisfaction, and the successful delivery of RSSE experiences.</p><br><br>
Job Competencies
Leadership Competency
Accountability
<p>Takes ownership of assigned administrative responsibilities and consistently delivers accurate, timely, and dependable support.</p><br><br>
<ul>
<li>
<p>Demonstrates reliability and follows through on commitments.</p><br><br>
</li>
<li>
<p>Takes responsibility for the accuracy and quality of assigned work.</p><br><br>
</li>
<li>
<p>Identifies and escalates issues through appropriate channels.</p><br><br>
</li>
<li>
<p>Maintains professional standards and accountability in daily activities.</p><br><br>
</li>
</ul>
Core Competency
Customer Focus
<p>Understands and responds effectively to guest and stakeholder requirements while maintaining professional and service-oriented communication.</p><br><br>
<ul>
<li>
<p>Responds promptly and professionally to guest and stakeholder enquiries.</p><br><br>
</li>
<li>
<p>Communicates clearly and manages expectations effectively.</p><br><br>
</li>
<li>
<p>Demonstrates empathy, professionalism, and a solution-oriented approach.</p><br><br>
</li>
<li>
<p>Contributes positively to the overall guest and stakeholder experience.</p><br><br>
</li>
</ul>
Functional Competency
Administrative & Reservations Coordination
<p>Effectively manages bookings, schedules, correspondence, documentation, records, and administrative processes to support seamless operational delivery.</p><br><br>
<ul>
<li>
<p>Maintains accurate and up-to-date booking and administrative information.</p><br><br>
</li>
<li>
<p>Coordinates effectively with Operations, Guest Services, Finance, and other relevant departments.</p><br><br>
</li>
<li>
<p>Uses booking, administrative, and reporting systems accurately and efficiently.</p><br><br>
</li>
<li>
<p>Ensures administrative activities are completed within required timelines and in accordance with approved standards.</p><br><br>
</li>
<li>
<p>Maintains strong document control, confidentiality, and attention to detail.</p><br><br>
</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><p><b>Role Overview:</b><br>The Steward plays a vital role in maintaining the cleanliness, organization, and sanitation of the kitchen and back-of-house areas. This position ensures that all kitchen equipment, utensils, and workspaces meet the highest hygiene standards in line with Four Seasons’ luxury service and safety expectations.</p><br><br><br><p><span>Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside, with the freshest seafood and shellfish and a curated selection of dry-aged meats.</span></p><br><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li><p>Clean, wash, and sanitize kitchen equipment, utensils, and dishware efficiently</p><br><br></li><li><p>Maintain cleanliness and organization of kitchen, storage, and waste areas</p><br><br></li><li><p>Ensure proper handling and storage of equipment and supplies</p><br><br></li><li><p>Support kitchen team by maintaining a steady supply of clean items during service</p><br><br></li><li><p>Manage waste disposal and recycling according to environmental and hygiene standards</p><br><br></li><li><p>Follow HACCP and health & safety guidelines at all times</p><br><br></li><li><p>Assist with basic kitchen tasks when required</p><br><br></li></ul><p><b>Requirements:</b></p><br><br><ul><li><p>Previous stewarding or cleaning experience in hospitality preferred</p><br><br></li><li><p>Basic knowledge of hygiene and sanitation standards</p><br><br></li><li><p>Ability to work in a fast-paced environment and handle physical tasks</p><br><br></li><li><p>Strong attention to detail and cleanliness</p><br><br></li><li><p>Team player with a positive attitude</p><br><br></li></ul><ul><li><p>Flexibility to work shifts, weekends, and holidays</p><br><br></li><li><p> Candidates must be eligible to work in Saudi Arabia.</p><br><br></li></ul><br><p><b>What We Offer</b><br>• Competitive salary in a tax-free environment.<br>• Staff accommodation and transportation provided.<br>• 30 days of paid annual vacation, plus public holidays.<br>• Paid round-trip home leave ticket.<br>• Complimentary meals and uniform care.<br>• Comprehensive medical and life insurance.<br>• Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.<br>• A professional, supportive kitchen environment where you can develop your skills and grow your career.</p><br><br><br><p><b>Schedule & Hours</b><br>Full-time position with rotating shifts, including weekends and public holidays.</p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>