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Job Title: Regional GTM & Marketing Manager – Middle East Location: Saudi Arabia (Riyadh preferred)<br>About us We are a leading provider of enterprise-grade AI and big data infrastructure software. We build the foundational software that powers AI-driven digital transformation across industries including finance, government, energy, transportation, and manufacturing. Our product portfolio covers the full data lifecycle—from integration, storage, and governance to modeling, analytics, and circulation.<br>Headquartered in Shanghai, we have regional headquarters in Singapore, Beijing, Nanjing, and Guangzhou, with subsidiaries in Singapore, Canada, Hong Kong, and Malaysia. We are now expanding aggressively into the Middle East—a strategic priority market. Our go-to-market strategy in the region relies on local channels and partnerships to drive adoption.<br>The Role<br>You will be responsible for translating our complex AI and big data platform products into locally relevant value propositions, building go-to-market strategies, driving channel marketing, and enabling our sales teams to win. You will work closely with headquarters in Shanghai, regional leadership in Singapore, and local partners in the region.<br>This is a high-impact, high-autonomy role. You will have the freedom to define the playbook, build the local marketing engine, and directly influence revenue growth.<br>Key Responsibilities<br>1. Go-to-Market Strategy & Execution<br>Develop and execute the Middle East GTM strategy for the company's AI infrastructure and big data platform products, aligning with the company's global product roadmap.<br>Define market entry priorities, target verticals (finance, government, energy, telecom), and customer segmentation for the region.<br>Own the 4P strategy (Product, Price, Place, Promotion) for the Middle East market.<br>2. Channel & Partner Marketing<br>Design and execute marketing programs that enable local channel partners, system integrators, and distributors to sell the company's solutions effectively.<br>Develop partner enablement materials, co-marketing campaigns, and joint GTM initiatives with regional partners.<br>Build and manage a partner marketing ecosystem that drives pipeline and revenue.<br>3. Localization & Content Development<br>Localize product messaging, value propositions, and marketing collateral for the Middle East audience—adapting for cultural relevance and market-specific pain points.<br>Create case studies, whitepapers, solution briefs, and presentations that resonate with regional enterprise buyers (CIOs, CTOs, CDOs).<br>Translate complex technical capabilities into clear business value for non-technical decision-makers.<br>4. Sales Enablement<br>Equip the regional sales team with the tools, content, and training needed to win deals.<br>Develop competitive positioning and battle cards for the Middle East market.<br>Support key deals with executive presentations, proposal development, and customer engagement.<br>5. Market Intelligence & Insights<br>Conduct market research to understand the competitive landscape, regulatory environment, and customer needs in the Middle East.<br>Provide regular market intelligence and actionable insights to product and leadership teams in headquarters.<br>Track and report on marketing performance, pipeline contribution, and ROI.<br>6. Brand & Event Management<br>Build the company's brand presence in the Middle East through targeted events, webinars, industry conferences, and thought leadership.<br>Represent the company at regional industry events and engage with key stakeholders.<br>Requirements<br>Must-Haves<br>5+ years of B2B technology marketing or GTM experience, preferably in enterprise software, cloud, AI, big data, or infrastructure technology.<br>Proven experience in the Middle East market, with deep understanding of the business culture, customer buying behavior, and go-to-market dynamics in the region (Saudi Arabia and UAE preferred).<br>Fluency in English and Arabic (both written and spoken).<br>Strong understanding of B2B channel / partner-led go-to-market models – experience working with system integrators, distributors, or technology partners in the region.<br>Demonstrated ability to translate complex technical products into compelling value propositions for enterprise buyers.<br>Hands-on, builder mentality – you are comfortable rolling up your sleeves and executing, not just delegating.<br>Excellent cross-functional collaboration skills – you can work effectively with product, sales, and leadership teams across time zones and cultures.
Who Are We<br>HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.<br>HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.<br>Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technology risks and control deficiencies, and provide practical recommendations to strengthen governance, security, resilience, and operational effectiveness. Assess compliance with applicable regulatory requirements, internal policies, and recognized industry frameworks and standards, including SAMA Cybersecurity Framework (CSF), SAMA BCM Framework, PCI DSS, ISO/IEC 27001, COBIT, NIST Cybersecurity Framework, SWIFT CSCF (where applicable), and other relevant technology risk and security standards. Conduct interviews and walkthroughs with business and technology stakeholders to obtain an understanding of IT processes, systems, applications, infrastructure, and associated controls. Prepare clear, concise, and evidence-based audit reports, working papers, and executive presentations that effectively communicate audit observations, risk implications, and actionable recommendations. Present audit findings and recommendations to senior management and facilitate discussions to obtain agreement on corrective action plans. Monitor and validate the implementation of agreed management actions through periodic follow-up reviews and provide independent assurance over the effectiveness of remediation activities, including validation of regulatory observations where required. Build and maintain effective working relationships with business units, technology teams, risk management, compliance, and external stakeholders while preserving audit independence and objectivity. Stay abreast of emerging technology risks, cybersecurity threats, evolving regulatory requirements, and changes to applicable auditing, governance, and security standards. Provide advisory and consulting services on technology initiatives, digital transformation projects, system implementations, and other ad hoc reviews, while maintaining the independence of the Internal Audit function. Contribute to the continuous enhancement of the Internal Audit methodology, including the adoption of data analytics, continuous auditing techniques, and technology-enabled audit tools. What We Offer You<br>We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now
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<span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell As a Key Account Manager at Foodics, you will be at the forefront of our business, responsible for managing and nurturing relationships with our enterprise, key clients.<br> You will play a pivotal role in driving revenue growth, ensuring client satisfaction, and expanding our market presence.<br> This position requires a strategic mindset, strong interpersonal skills, and a passion for delivering exceptional service.<br> What Will You Do❓ Build and maintain strong, long-lasting relationships with enterprise, key clients, understanding their business needs and objectives.<br> Proactively identify opportunities for upselling and cross-selling additional products or services to Foodics existing clients.<br> Gain a thorough understanding of assigned client’s needs, business objectives and processes to ensure that they successfully adopt and deploy Foodics Drive revenue growth through effective account management, negotiation, and contract renewals.<br> Serve as the primary point of contact for key clients, advocating for their needs within the organization and ensuring their satisfaction.<br> Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and mitigate risks.<br> Boost client retention through enhanced engagement, meeting their needs, exceeding expectations, and delivering exceptional service.<br> Gather client feedback and insights to inform product development, service enhancements, and process improvements.<br> Monitor key account metrics, analyze performance data, and prepare regular reports to track progress and identify areas for improvement.<br> Work closely with cross-functional teams including Sales, Onboarding, Marketing, and Product Development to align strategies and deliver exceptional value to clients.<br> Provide guidance and support to clients on product usage, troubleshooting, and best practices to maximize their ROI.<br> Be a voice for the customers internally and help senior leadership understand product concerns, shortcomings, and missing features that are important to the customers.<br> What Are We Looking For❓ Bachelor's degree in Business, Marketing, or related field (MBA preferred).<br> Minimum 6+ years proven experience in key account management in F&B, SaaS, ERP or Tech industries.<br> Demonstrated success in driving revenue growth and managing large enterprise accounts.<br> Strong communication, negotiation, and presentation skills.<br> Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.<br> Customer-focused mindset with a passion for delivering exceptional service.<br> Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.<br> Fluency in Arabic and English.<br> Restaurant operations experience is a plus.<br> Who Will Excel❓ Previous experience in Restaurant Operations.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit careers.dhl.com <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Reporting to the Direct Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.</span></p><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><span><span>·</span></span><span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></p><br><br><p><span><span>·</span></span><span>Ensure that a high level of professional rapport is developed and maintained with all customers</span></p><br><br><p><span><span>·</span></span><span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></p><br><br><p><span><span>·</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></p><br><br><p><span><span>·</span></span><span>Probe, question and understand completely the customers’ needs and requirements to understand where DHL’s service offering can add value to the customers’ business</span></p><br><br><p><span><span>·</span></span><span>Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></p><br><br><p><span><span>·</span></span><span>Liaise with every department that is responsible for customers</span></p><br><br><p><span><span>·</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</span></p><br><br><p><span><span>·</span></span><span>Monitor credit issues and liaise with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</span></p><br><br><p><span><span>·</span></span><span>Update and maintain call details on COMET, ensure appropriate IBS forms</span></p><br><br><p><span><span>·</span></span><span>are updated so that all information is accessible for future reference and monitoring</span></p><br><br><p><span><span>·</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</span></p><br><br><p><span><span>·</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues</span></p><br><br><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Key capabilities: Problem Solving, Customer Orientation, Planning and Organizing, Decision Making, Results Orientation, Teamwork, Accountability, Communication Skills, Self-Management and Attention to Detail.</span></li><li><span>Excellent verbal communication skills and interpersonal style</span></li><li><span>Excellent personal presentation, grooming and hygiene</span></li><li><span>Excellent organizational skills, including ability to priorities workload</span></li><li><span>Ability to effectively contribute as a team member as part of a busy team</span></li><li><span>Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span>Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span>1 to 2 years of DHL experience (if transferred within)</span></li><li><span>Good command of English language; Arabic an advantage.</span></li><li><span>Excellent PC skills (MS Word & Excel)</span></li><li><span>Numerically literate</span></li><li><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span>Professional Telephone Behavior</span></li><li><span>Customer Services attitude (controlled temperament)</span></li><li><span>Dedicated, Hardworking and Enthusiastic</span></li><li><span>Flexible and prepared to work long hours</span></li><li><span>Reliable</span></li></ul><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<div><div ><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Would you like to become part of the world's most international company in the world?</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit careers.dhl.com <br> </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Overall Role Purpose </span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Reporting to the Direct Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Ensure that a high level of professional rapport is developed and maintained with all customers</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Probe, question and understand completely the customers’ needs and requirements to understand where DHL’s service offering can add value to the customers’ business</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Liaise with every department that is responsible for customers</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Monitor credit issues and liaise with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Update and maintain call details on COMET, ensure appropriate IBS forms</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >are updated so that all information is accessible for future reference and monitoring</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Your Profile:</span></strong><span ></span></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Key capabilities: Problem Solving, Customer Orientation, Planning and Organizing, Decision Making, Results Orientation, Teamwork, Accountability, Communication Skills, Self-Management and Attention to Detail.</span></li><li><span >Excellent verbal communication skills and interpersonal style</span></li><li><span >Excellent personal presentation, grooming and hygiene</span></li><li><span >Excellent organizational skills, including ability to priorities workload</span></li><li><span >Ability to effectively contribute as a team member as part of a busy team</span></li><li><span >Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span >Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span >Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span >1 to 2 years of DHL experience (if transferred within)</span></li><li><span >Good command of English language; Arabic an advantage.</span></li><li><span >Excellent PC skills (MS Word & Excel)</span></li><li><span >Numerically literate</span></li><li><span >Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span >Professional Telephone Behavior</span></li><li><span >Customer Services attitude (controlled temperament)</span></li><li><span >Dedicated, Hardworking and Enthusiastic</span></li><li><span >Flexible and prepared to work long hours</span></li><li><span >Reliable</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >We look forward to receiving your application!</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 3.75pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><br class="Apple-interchange-newline"></div><br></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What if you could do the kind of work the world needs?</strong></span></span><br><span><span></span></span><br><span><span>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.</span></span></p><br><p><span><span>We are seeking an experienced Planning Manager to support planning, scheduling, and programme coordination activities across major projects during the pre-contract phase. The successful candidate will come from a Project Management Consultancy (PMC) background and possess extensive experience in programme, portfolio, and project-level planning for large-scale developments.</span></span></p><br><p><span><span>The role is responsible for developing integrated delivery strategies, master schedules, governance frameworks, and executive reporting across multiple projects. The candidate will be expected to consolidate information from project, portfolio, and programme levels to provide meaningful analysis, performance insights, and digital dashboards that support senior leadership decision-making.</span></span></p><br><br>Responsibilities:<br><p><span><span><strong>Strategic Planning & Programme Integration</strong></span></span></p><br><ul><li><span><span>Develop integrated master programmes for complex portfolios, programmes, and individual projects.</span></span></li><li><span><span>Establish planning standards, scheduling methodologies, governance processes, and reporting frameworks.</span></span></li><li><span><span>Prepare programme roadmaps, delivery strategies, and schedule hierarchies aligned with client objectives.</span></span></li><li><span><span>Ensure alignment between project schedules, portfolio priorities, and programme-level milestones.</span></span></li><li><span><span>Coordinate interfaces between multiple consultants, stakeholders, and delivery teams to maintain schedule integrity.</span></span></li><li><span><span>Support the assessment of programme risks, dependencies, and delivery constraints.</span></span></li></ul><p><span><span><strong>Pre-Contract Planning</strong></span></span></p><br><ul><li><span><span>Prepare and coordinate planning inputs for feasibility studies, design development, procurement strategies, and tendering activities.</span></span></li><li><span><span>Develop baseline programmes, procurement schedules, design schedules, and critical path analyses.</span></span></li><li><span><span>Review consultant and contractor schedules during tender evaluations.</span></span></li><li><span><span>Assess programme compliance, deliverability, resource requirements, and schedule risks.</span></span></li><li><span><span>Support value engineering initiatives and delivery optimisation studies.</span></span></li><li><span><span>Contribute planning expertise during commercial and technical evaluations.</span></span></li><li><span><span>Portfolio & Programme Controls</span></span></li><li><span><span>Consolidate schedule information across multiple projects to provide a portfolio-wide view of delivery performance.</span></span></li><li><span><span>Monitor programme controls processes including schedule governance, progress measurement, forecasting, and risk analysis.</span></span></li><li><span><span>Identify key interdependencies, constraints, and risks that could affect programme objectives.</span></span></li><li><span><span>Analyse critical paths, schedule health, float consumption, and milestone achievement.</span></span></li><li><span><span>Develop recovery scenarios and planning solutions to address delivery challenges.</span></span></li></ul><p><span><span><strong>Digital Reporting & Executive Dashboards</strong></span></span></p><br><ul><li><span><span>Develop and maintain digital dashboards using Power BI and other reporting platforms.</span></span></li><li><span><span>Consolidate project and programme data into meaningful executive-level reporting and visualisations.</span></span></li><li><span><span>Produce portfolio performance reports, KPI dashboards, trend analysis, and strategic planning updates.</span></span></li><li><span><span>Prepare presentations and briefing materials for senior management and client leadership teams.</span></span></li><li><span><span>Support reporting automation and continuous improvement of planning analytics and data quality processes.</span></span></li></ul><p><span><span><strong>Stakeholder Management</strong></span></span></p><br><ul><li><span><span>Work closely with clients, project directors, programme teams, and technical disciplines to ensure planning alignment.</span></span></li><li><span><span>Facilitate planning workshops, schedule reviews, and programme coordination meetings.</span></span></li><li><span><span>Provide planning advice and schedule-related recommendations to project stakeholders.</span></span></li><li><span><span>Support governance reviews through clear communication of programme status, risks, and key milestones.</span></span><br> </li></ul><br>Qualifications:<br><ul><li><span><span>Bachelor's Degree in Engineering, Construction Management, Project Management, or related discipline.</span></span></li><li><span><span>Master's Degree is advantageous.</span></span></li><li><span><span>Professional certifications such as PMP, PSP, AACE, PMI-SP, or equivalent are desirable.</span></span></li><li><span><span>Minimum 15+ years of planning and project controls experience.</span></span></li><li><span><span>Significant experience within a PMC or client-side programme management environment.</span></span></li><li><span><span>Proven experience managing planning activities across major programmes, portfolios, and complex mixed-use, infrastructure, buildings, or giga-project developments.</span></span></li><li><span><span>Demonstrated experience in pre-contract planning, tender support, procurement planning, and programme development.</span></span></li><li><span><span>Experience preparing executive-level reporting for senior leadership and client organisations.</span></span><br><span><span>Advanced Primavera P6 expertise.</span></span></li><li><span><span>Strong understanding of programme controls, risk management, and schedule governance.</span></span></li><li><span><span>Experience developing portfolio and programme dashboards using Power BI or similar platforms.</span></span></li><li><span><span>Strong analytical and data visualisation skills.</span></span></li><li><span><span>Experience with PMIS and integrated reporting environments.</span></span></li><li><span><span>Ability to interpret large volumes of project data and present clear strategic insights.</span></span></li></ul><p><span><span><strong>Imagine a better future for you and a better future for us all.</strong></span></span><br><span><span></span></span><br><span><span>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. </span></span><br><span><span></span></span><br><span><span><strong>With us, you can. Apply today.</strong></span></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About Salla and the Role</h3>
<p >Salla empowers over 100,000 merchants to operate their businesses. As a <strong >Senior Product Manager</strong>, you will lead the strategic expansion of Salla across the GCC and beyond. This full-time role is based in Jeddah, Makkah Province, and requires 5-10 years of relevant experience in product management, specifically with market expansion initiatives.</p> <h3 >Role Overview and Impact</h3>
<p >This role is central to Salla's growth, focusing on adapting the product for new markets rather than a direct replication of its Saudi Arabian model. Each market presents distinct payment systems, regulatory frameworks, logistics challenges, and merchant expectations. You will be responsible for critical product decisions that determine successful market entry, ensuring Salla functions as effectively in new regions as it does in its home market. This involves diagnosing specific product needs, prioritizing development or adaptation, and driving improvements from conception to launch.</p>
<p >Your impact will span three primary areas:</p>
<ul >
<li ><strong>Activation in New Markets:</strong> Identifying and resolving friction points from signup to a merchant's first order, with a focus on payments and Know-Your-Customer (KYC) compliance.</li>
<li ><strong>Market-Specific Product Fit:</strong> Implementing necessary payment and logistics integrations, compliance workflows, and localization to ensure Salla feels native to each market.</li>
<li ><strong>Expansion Infrastructure:</strong> Developing shared product primitives and a repeatable playbook to enhance the efficiency of subsequent market entries.</li>
</ul> <h3 >Key Responsibilities</h3>
<ul >
<li >Own the product roadmap for expansion across the GCC and beyond, managing market entries sequentially with a clear strategy for future markets.</li>
<li >Diagnose merchant drop-off points between signup and first order in each market and implement product changes to address these gaps.</li>
<li >Drive payment and compliance product development per market, including KYC flows, payment gateway integrations, and adherence to regulatory requirements.</li>
<li >Determine which core product components require market-specific adaptation versus those that should remain shared infrastructure, and manage associated investment decisions.</li>
<li >Define and monitor key metrics reflecting market progress, such as time to first order, activation rate by market, ninety-day retention, and the share of merchants expanding regionally.</li>
<li >Establish measurement frameworks from scratch in markets lacking existing benchmarks, distinguishing genuine activation signals from noise.</li>
<li >Lead cross-functional teams across engineering, design, operations, legal, and local market teams, influencing outcomes without direct authority.</li>
<li >Communicate product tradeoffs, sequencing, and deliberate pauses to maintain focus.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Proven experience owning product for market expansion or geographic rollout within a software, fintech, or commerce platform.</li>
<li >Demonstrated experience with adapted payments, compliance, or onboarding across diverse regulatory environments is preferred.</li>
<li >Deep understanding of merchant activation dynamics, including diagnosing drop-off rates and implementing product changes to improve activation.</li>
<li >Fluency in payments and KYC as a product challenge, encompassing gateway integrations, document flows, and their product implications.</li>
<li >Familiarity with Gulf market realities, including local payment methods, logistics infrastructure, value-added tax (VAT), commercial licensing, and regional differences in merchant behavior.</li>
<li >Track record of improving time-to-value in self-serve, low-touch environments where the product facilitates onboarding.</li>
<li >Strong analytical instinct and comfort in building measurement frameworks for markets without existing benchmarks.</li>
<li >Experience leading cross-functional work effectively without direct authority over involved teams.</li>
<li >Demonstrated meaningful ownership in ambiguous or early-stage contexts.</li>
<li >Gulf residency or prior regional experience is preferred over theoretical market knowledge.</li>
</ul> <h3 >Work Environment and Relocation</h3>
<p >This full-time position is based in Jeddah, Makkah Province. The role requires a willingness to relocate to Saudi Arabia to effectively lead the strategic product expansion efforts and engage with local market realities.</p> <h3 >Application Information</h3>
<p >Candidates who meet the qualifications and are prepared to contribute to Salla's regional growth are encouraged to apply.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Join us as</span></span><b><span>Arabia Go-To-Market (GTM) SHE Manager</span></b></p><br><br><p><b><span>Function</span></b></p><br><br><p><span><span>Safety, Health, Environment (SHE) & Security</span></span></p><br><br><br><p><b><span>Work Level</span></b></p><br><br><p><span><span>WL2A</span></span></p><br><br><br><p><b><span>Reports to</span></b></p><br><br><p><span><span>PTAB GTM SHE Manager</span></span></p><br><br><br><p><b><span>Scope</span></b></p><br><br><p><span><span>Arabia Region (KSA, UAE, Oman, Bahrain, Qatar, Kuwait) covering head offices, sales offices, road safety, warehousing, transportation, and other non-manufacturing operations</span></span></p><br><br><br><p><b><span>Location</span></b></p><br><br><p><span><span>Jeddah, Saudi Arabia</span></span><span> / Dubai, UAE</span></p><br><br><br><p><b><span>Terms & Conditions</span></b></p><br><br><p><span><span>Full-Time</span></span></p><br><br><br><p><b><span>JOB PURPOSE</span></b></p><br><br><p><span><span>This role</span><span>is responsible for</span><span>leading the Safety, Health, Environment (SHE) and Security agenda across Unilever's Go-To-Market (GTM) and non-manufacturing operations in the Arabia region. The role ensures the protection of employees, contractors, visitors,</span><span>logistics</span><span>partners, and the communities in which Unilever</span><span>operates</span><span>while supporting the ambition of achieving Zero Harm.</span></span></p><br><br><p><span><span>Reporting to the PTAB GTM SHE Manager, the successful candidate will act as the regional custodian for SHE governance, office security, road safety, and third-party</span><span>logistics</span><span>compliance. The position requires strong leadership to influence internal and external stakeholders and ensure that safety, health,</span><span>environmental</span><span>and security considerations are embedded in business decisions and everyday operations.</span></span></p><br><br><p><span><span>The</span><span>role offers an opportunity to partner with regional leadership teams, Workplace, HR, Supply Chain, Logistics, Procurement, Sales, Security, Legal and external partners to strengthen compliance, enhance operational excellence, and drive a strong safety culture across the GCC.</span></span></p><br><br><br><p><b><span>KEY RESPONSIBILITIES</span></b></p><br><br><p><b><span>SHE & Security Governance</span></b></p><br><br><ul><li><p><span><span>Lead the SHE and office security agenda across</span><span>GCC</span><span>non-manufacturing operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure compliance with local legislation, Unilever standards, legal</span><span>registers</span><span>and internal governance requirements.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain risk assessments, emergency preparedness</span><span>programs</span><span>and assurance activities.</span></span></p><br><br></li></ul><br><p><b><span>Office Safety & Security</span></b></p><br><br><ul><li><p><span><span>Manage office SHE and security controls including fire safety, emergency response, evacuation drills, first aid arrangements, contractor management, visitor management and access control.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct security risk assessments and ensure corrective actions are effectively implemented.</span></span></p><br><br></li></ul><br><p><b><span>Road Safety Leadership</span></b></p><br><br><ul><li><p><span><span>Drive the road safety agenda for sales teams, company vehicles, shuttle</span><span>services</span><span>and third-party transporters.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Implement journey management, defensive driving, telematics monitoring, dashcam compliance, fatigue</span><span>management</span><span>and speed management programs.</span></span></p><br><br></li></ul><br><p><b><span>Third-Party Logistics (3PL) Compliance</span></b></p><br><br><ul><li><p><span><span>Ensure warehousing and transportation service providers</span><span>comply with</span><span>Unilever Minimum Mandatory Requirements.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct audits, gap assessments, site</span><span>inspections</span><span>and compliance reviews.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor corrective action implementation and escalate critical gaps where</span><span>required</span><span>.</span></span></p><br><br></li></ul><br><p><b><span>Incident Management & Assurance</span></b></p><br><br><ul><li><p><span><span>Lead investigations</span><span>for</span><span>incidents involving offices, road transport,</span><span>logistics</span><span>operations</span><span>and contractors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Facilitate root cause analysis, learning</span><span>deployment</span><span>and verification of corrective action effectiveness.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop</span><span>compliance</span><span>roadmaps and assurance plans across the region.</span></span></p><br><br></li></ul><br><p><b><span>Training, Communication & Engagement</span></b></p><br><br><ul><li><p><span><span>Design and deploy SHE and security training programs for all relevant audiences.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Deliver</span><span>engagement initiatives for office employees, sales teams, contractors, warehouse</span><span>teams</span><span>and transport providers.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Promote a strong Zero Harm culture through leadership engagement and awareness campaigns.</span></span></p><br><br></li></ul><br><p><b><span>Performance Management</span></b></p><br><br><ul><li><p><span><span>Track and report SHE, security, road</span><span>safety</span><span>and</span><span>logistics</span><span>performance indicators.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor incident trends, audit performance, corrective action closure, telematics</span><span>data</span><span>and training completion.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Drive continuous improvement initiatives across the region.</span></span></p><br><br></li></ul><br><p><b><span>REQUIRED QUALIFICATIONS</span></b></p><br><br><ul><li><p><span><span>Bachelor's Degree in Occupational Health & Safety</span><span>, Engineering, Environmental Science, Security Management, Logistics, or</span><span>a related field</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>NEBOSH IGC, NEBOSH Diploma, ISO 45001 Lead Auditor, ISO 14001 Lead Auditor, or equivalent professional qualification.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven experience managing SHE programs across multiple sites and countries.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong knowledge of office safety, contractor management, emergency response, road safety,</span><span>logistics</span><span>safety</span><span>and security management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience managing warehouse and transportation safety compliance.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong stakeholder management,</span><span>influencing</span><span>and leadership skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Fluent English communication skills; Arabic is preferred.</span></span></p><br><br></li></ul><p><span></span></p><br><br><p><b><span>PREFERRED QUALIFICATIONS</span></b></p><br><br><ul><li><p><span><span>Experience in a multinational FMCG,</span><span>logistics</span><span>, supply chain, transportation, retail, industrial or distribution environment.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience</span><span>managing</span><span>SHE programs in non-manufacturing operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience working with third-party</span><span>logistics</span><span>providers and contractors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong auditing,</span><span>assurance</span><span>and compliance management experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Exposure to GCC regulatory environments and regional operations.</span></span></p><br><br></li></ul><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><b>Job Description T</b>he Role As Cluster Reservations Manager, Faena Wadi Safar & Faena The Red Sea you will be the operational and commercial custodian of the reservations function across a multi-property ultra-luxury cluster. You will ensure seamless guest booking experiences, optimal conversion of all reservation enquiries, and disciplined execution of availability, inventory, and rate integrity across all channels. Acting as a key link between Revenue, Sales, and Front Office, you will ensure reservations activity directly supports commercial strategy and enhances the guest journey from first contact to arrival. In this role, you will balance operational precision with commercial awareness driving efficiency, service excellence, and revenue contribution across all reservation touchpoints. What You Will Create Reservations Operations & Service Excellence Lead end-to-end reservations operations across the cluster, ensuring seamless handling of all booking channels Deliver a consistently high-quality, responsive, and personalised booking experience for all guests and partners Ensure adherence to service standards, response times, and luxury brand expectations across all reservation touchpoints Act as escalation point for complex booking scenarios, ensuring swift and effective resolution Inventory, Availability & Rate Integrity Maintain accurate control of room inventory, availability, and allocation across all properties and systems Ensure strict adherence to rate parity and pricing integrity across all distribution channels Support Revenue Management in implementing pricing strategies, restrictions, and promotional activities Monitor and resolve discrepancies across PMS, CRS, and third-party systems Commercial Support & Revenue Contribution Support revenue optimisation by ensuring reservations activity aligns with pricing and yield strategies Monitor booking pace, conversion trends, and channel performance to identify opportunities and risks Collaborate with Revenue and Sales teams to maximise occupancy and optimise channel mix Provide insights on booking behaviour, demand patterns, and guest preferences Distribution & Channel Coordination Manage day-to-day execution of reservations across direct, OTA, consortia, wholesale, and B2B channels Ensure accurate mapping, loading, and maintenance of rates, offers, and inventory across all platforms Liaise with external partners and booking channels to ensure alignment and performance compliance Support direct booking strategy through efficient handling of enquiries and conversion optimisation Cross-Functional Collaboration Work closely with Revenue Management, Sales, Front Office, and Marketing to ensure aligned commercial execution Support pre-arrival communication strategy and guest journey optimisation initiatives Collaborate with Finance to ensure accurate reconciliation, reporting, and audit compliance Act as a key operational link ensuring smooth flow of information across all guest-facing departments Team Leadership & Capability Building Lead, develop, and mentor the reservations team across multiple properties Foster a culture of accuracy, responsiveness, accountability, and service excellence Implement training and development initiatives to strengthen product knowledge and commercial understanding Drive continuous improvement in systems, processes, and guest handling standards </p><p><strong>Desired Candidate Profile</strong></p><p>A senior reservations and commercial operations leader with extensive experience in ultra-luxury hospitality, destination resorts, or large-scale multi-property luxury clusters. Proven track record of leading high-performing reservations functions across complex environments, ensuring excellence in booking delivery, inventory control, and guest experience, while directly supporting revenue optimisation and commercial performance. Deep expertise in reservations systems (PMS/CRS), channel distribution, and luxury booking ecosystems, with a strong understanding of UHNW guest expectations, high-touch service delivery, and global demand patterns across leisure and luxury segments. Highly detail-oriented yet commercially aware, with the ability to translate booking trends, conversion data, and demand signals into actionable insights that support revenue, sales, and operational decision-making. A confident cross-functional partner, experienced in working closely with Revenue Management, Sales, Front Office, and Finance to ensure alignment across availability, pricing execution, and guest journey delivery. A strong operational leader of people, able to build, structure, and develop high-performing reservations teams, fostering a culture of accuracy, responsiveness, accountability, and continuous improvement. Fluent in English; additional languages, particularly Arabic, are a strong advantage.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Incorta is a next-generation data analytics and business intelligence platform that excels at rapidly delivering business value from transactional data, this is the first real breakthrough in data analytics in 20 years. We provide an integrated end-to-end data experience, from data acquisition and enrichment to visualizing and sharing results. Our platform cuts project implementation time from months to weeks provides revolutionary query speed and maintains a unified, single source of truth for multiple workloads including business intelligence, analytics, and machine learning. Fully 90% of companies that try Incorta become customers, and over 98% of our customers are still with us. Our cloud-based service widens our reach into businesses of all sizes. There is simply no other analytics solution that is as cost-effective, agile, and impactful. <br>
<p>As an <strong>Enterprise Customer Success Manager (CSM)</strong>, you will partner with some of Incorta's largest enterprise customers in Saudi Arabia to help them realize measurable business value from the Incorta platform.</p><br>
<p>This is a highly strategic, customer-facing role that combines <strong>technical expertise, business consulting, executive relationship management, and customer advocacy</strong>. You'll work closely with Account Executives, Solution Engineers, Professional Services, Product Management, and Support to ensure customers successfully adopt Incorta, achieve their business objectives, and continue to grow their partnership with us.</p><br>
<p>You'll become a trusted advisor to executives and technical teams, helping organizations modernize analytics, accelerate AI initiatives, and maximize the value of their enterprise data.</p><br>
<br><br><p><b>YOU WILL</b></p><br><p>Foster & build overall relationships with assigned customers, which include: increasing adoption, ensuring retention, and long-term customer success.</p><br>
<p>Establish a trusted/strategic advisor relationship with each assigned customer and drive the continued value of our products and services.</p><br>
<p>Conduct technical working sessions to jointly architect solutions leveraging the Incorta Designer Desktop with prospective new users.</p><br>
<p>Conduct enablement sessions to provide hands-on training on the Incorta products.</p><br>
<p>Proactively work with customers to establish critical goals or other key performance indicators and aid the customer in achieving their goals.</p><br>
<p>Advocate customer needs/issues cross-departmentally with a diplomatic and level-headed approach.</p><br>
<p>Remain up-to-date on Incorta solutions and products and maintain familiarity and adherence to all Company methods and procedures.</p><br>
<p>Be the single point of contact and escalation for the customer, including directing customers quickly and efficiently to additional help resources such as Help & Training within the application, and personally helping with questions/issues.</p><br>
<p>Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable.</p><br>
<p>Responsible for customer references, case studies, and testimonials for the portfolio of customers in collaboration with the Marketing team.</p><br>
<p>Serve as a customer advocate, including: collecting customer feedback on product needs, understanding customer and industry trends, and articulating those back to the business.</p><br>
<p>Work closely with internal resources on escalation and resolution processes for critical customer issues.</p><br>
<br><br><p><b>YOU HAVE </b></p><br><p>4 years of experience in technical implementations or Sales Engineering.</p><br>
<p>Saudi nationality only.</p><br>
<p>Experience in SaaS or software solutions is highly preferred.</p><br>
<p>Ability to travel up to 50% of the time or as business needs arise. </p><br>
<p>Experience setting long-term goals and guiding projects, people, and processes toward attainment.</p><br>
<p>Demonstrated problem-solving skills and ability to show good judgment in decision-making.</p><br>
<p>Demonstrated ability to work under the pressure of a constantly changing and rapidly evolving work environment and industry</p><br>
<p>Demonstrated ability to handle multiple responsibilities in a collected manner. </p><br>
<p>Willingness to ask for help when it is required. </p><br>
<p>Excellent verbal and written communication skills along with superior presentation skills required.</p><br>
<p>Demonstrated analytical and problem-solving skills, particularly those applicable to a "Big Data" environment.</p><br>
<p>Familiarity with CRM tools and customer success platforms (e.g., Salesforce).</p><br>
<p>Fluency in Arabic and English is required.</p><br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>The Manager Station Design is a client-facing role responsible for planning, coordinating, and controlling the design process for a series of rail stations within a major rail mega project. This position focuses on process management rather than technical design production . You will ensure that design activities are sequenced correctly, stakeholders are engaged at the right time, approvals are obtained, and information flows smoothly between disciplines, the client, and external parties. You will support senior leadership while acting as the day-to-day coordinator and client contact for design process matters related to the Upper Plateau Stations.</p><p><strong>Key Responsibilities</strong></p><p>1. Client & Stakeholder Coordination</p><ul><li>Act as a regular point of contact for the client on design process matters for the Upper Plateau Stations.</li><li>Organise and lead routine design coordination meetings, capturing actions, decisions, and follow-up items.</li><li>Record and track client requirements and decisions, ensuring they are communicated to relevant design teams.</li><li>Coordinate submissions and responses to authorities, regulators, and third parties, aligning with defined approval processes.</li></ul><p>2. Design Process Planning & Control</p><ul><li>Assist in developing and maintaining the design management plan and workflows for the Upper Plateau Stations.</li><li>Create and maintain detailed design process schedules, including review cycles, submission dates, and approval milestones.</li><li>Coordinate inputs from multidisciplinary teams (architecture, civil/structural, MEP, systems, safety, accessibility, operations) according to agreed process timelines.</li><li>Manage interface coordination processes between station design and adjacent assets (track, viaducts, systems, public realm, utilities) to ensure timely exchange of information.</li><li>Support implementation of change control processes, ensuring modifications to the design are documented and processed through agreed steps.</li></ul><p>3. Progress Monitoring & Reporting</p><ul><li>Track progress against design process milestones, identifying delays, bottlenecks, and emerging risks.</li><li>Prepare regular status reports and presentations for the client and internal leadership, highlighting upcoming decisions and critical path items.</li><li>Work with discipline leads to develop and implement recovery or mitigation plans when process milestones are at risk.</li></ul><p>4. Quality, Risk & Compliance (Process-Focused)</p><ul><li>Ensure design deliverables follow agreed review, check, and approval workflows before issue to the client or authorities.</li><li>Maintain a design process risk register (e.g., late inputs, approval delays, unresolved comments) and coordinate mitigation actions with relevant stakeholders.</li><li>Support compliance by ensuring that necessary technical, safety, and regulatory checks are embedded at the appropriate stages of the design process.</li><li>Promote adherence to project quality management systems and procedures.</li></ul><p>5. Coordination with Technical Teams & Construction</p><ul><li>Collaborate closely with technical discipline leads to understand their review requirements and incorporate them into the process schedule.</li><li>Organise and facilitate constructability, operations, and maintenance review sessions, capturing and tracking resulting actions.</li><li>Ensure feedback from construction and operations teams is fed into the design workflow and monitored through to resolution.</li></ul><p>6. Documentation, Systems & Data Management</p><ul><li>Maintain clear, structured records of design decisions, approvals, and action tracking for Stations.</li><li>Work with document control and information management teams to ensure proper use of common data environments (CDE) and collaboration tools.</li><li>Support implementation and continuous improvement of digital tools and platforms used to manage the design process.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Project Management, or related discipline.</li><li>Professional qualification in project management (e.g., PMP, PRINCE2, or equivalent) is an advantage.</li><li>10+ years of experience in project management or design coordination on large infrastructure, rail, or transit projects.</li><li>Demonstrated experience managing design processes, workflows, and approvals in complex, multi-stakeholder environments.</li><li>Experience with rail or metro station projects (including elevated or plateau stations) is highly desirable.</li><li>Familiarity with design management frameworks, document control practices, and common data environments.</li><li>Good understanding of the rail project lifecycle and regulatory/approval processes, even if not acting as a technical designer.</li><li>Strong organisational and coordination skills, with the ability to manage multiple parallel design activities.</li><li>Clear and confident communication skills, both written and verbal, in a client-facing environment.</li><li>Competence in planning and scheduling, including use of project management tools (e.g., MS Project, Primavera, or similar).</li><li>Ability to facilitate meetings and workshops, drive action completion, and maintain momentum across teams.</li><li>Attention to detail with a focus on documentation, traceability, and process compliance.</li><li>Collaborative mindset, able to work effectively with multidisciplinary teams and external stakeholders.</li><li>Problem-solving skills with the ability to identify issues early and propose practical process solutions.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary <br></span><p>The Supply & Demand Planning Manager role is based in Jeddah and responsible for leading the supply and demand planning, inventory management, logistics operations, and supply continuity across Saudi Arabia. The role ensures accurate demand forecasting, optimal inventory levels, superior customer service performance, and efficient logistics execution while maintaining supply chain costs within business targets.</p><br>
<p>This position serves as a critical bridge between Commercial, Supply Planning, Procurement, Logistics, and Third-Party Logistics providers to ensure product availability, stock freshness, and operational excellence throughout the supply chain network.</p><br><br><br>Roles & Responsibilities <br><p><strong>Demand Planning and Forecasting</strong></p><br>
<ul>
<li>Lead the monthly Demand Planning and S&OP cycle to align demand forecasts with supply capabilities.</li>
<li>Develop and maintain forecasting models using sales trends, market insights, promotions, and historical data.</li>
<li>Monitor forecast performance and implement corrective actions to improve forecast accuracy.</li>
<li>Prepare and communicate demand forecasts, inventory outlooks, and business recommendations to management.</li>
<li>Support Annual Operating Planning (AOP) through scenario analysis and volume projections.</li>
</ul>
<p><strong>Inventory Management and Supply Availability</strong></p><br>
<ul>
<li>Maintain optimal inventory levels to meet customer demand while minimizing excess stock.</li>
<li>Monitor inventory health, Days of Stock (DOS), stock freshness, and slow-moving inventory.</li>
<li>Implement inventory optimization initiatives to reduce aging stock, write-offs, and expiry risks.</li>
<li>Ensure inventory accuracy and effective inventory control processes.</li>
<li>Collaborate with Procurement and Supply Planning teams to achieve target service levels and OTIF performance.</li>
</ul>
<p><strong>Logistics and Warehouse Operations</strong></p><br>
<ul>
<li>Manage warehousing, distribution, transportation, and inbound logistics operations.</li>
<li>Monitor logistics and warehouse KPIs, operational costs, and service level performance.</li>
<li>Optimize warehouse capacity utilization, transportation resources, and distribution efficiency.</li>
<li>Oversee customs clearance and inbound supply activities to ensure uninterrupted product flow.</li>
<li>Lead operational improvement initiatives to enhance productivity, service quality, and efficiency.</li>
</ul>
<p><strong>Cost Management and Process Optimization</strong></p><br>
<ul>
<li>Manage supply chain operational budgets and control logistics-related expenditures.</li>
<li>Identify and implement cost-saving opportunities while maintaining service standards.</li>
<li>Drive continuous improvement initiatives to increase operational efficiency and customer satisfaction.</li>
<li>Participate in feasibility studies and supply chain network optimization projects.</li>
</ul>
<p><strong>Third-Party Partner Management</strong></p><br>
<ul>
<li>Develop and maintain strong relationships with logistics providers, warehouse operators, and suppliers.</li>
<li>Monitor third-party performance against agreed KPIs, SLAs, and contractual commitments.</li>
<li>Conduct regular business reviews and drive continuous improvement programs with partners.</li>
<li>Ensure service continuity while optimizing operational performance and costs.</li>
</ul>
<p><strong>Team Leadership and Capability Building</strong></p><br>
<ul>
<li>Lead, coach, and develop the teams.</li>
<li>Set performance objectives and monitor achievement</li>
<li>Identify capability gaps and implement training</li>
</ul>
<br><br>Work experience requirement <br><ul>
<li>Minimum 8–10 years of Supply Chain experience within the FMCG sector.</li>
<li>Proven experience in Demand Planning, Logistics, Warehousing, and Inventory Management.</li>
<li>Strong understanding of S&OP processes and demand forecasting methodologies.</li>
<li>Experience managing third-party logistics providers (3PLs).</li>
<li>Hands-on experience with ERP, Warehouse Management Systems (WMS), and Supply Chain Planning tools.</li>
<li>Strong knowledge of the Saudi FMCG market and distribution environment.</li>
<li><span>Fluent in English; Arabic is preferred.</span></li>
</ul><br><br>Qualification <br><ul>
<li>Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Engineering, or related field.</li>
<li>Master's Degree in Supply Chain Management or Business Administration is preferred.</li>
<li>Professional certifications such as APICS, Six Sigma, PMP, or TQM are highly desirable.</li>
</ul><br><br>KPIs <br>
<p><strong>KPI Category</strong></p><br>
<strong>Metrics</strong>
<br>
<p>Forecast Accuracy</p><br>
<p>Absolute Variance and Forecast Accuracy Achievement</p><br>
<br>
Customer Service
<p>OTIF, CVFOT, Order Value Delivered vs Ordered</p><br>
<br>
<p>Inventory Management</p><br>
<p>DOS Coverage, Stock Accuracy, Stock Availabilit</p><br>
<br>
<p>Inventory Health</p><br>
<p>Stock Freshness, Slow-Moving Stock, Near-Expiry Inventory</p><br>
<br>
<p>Cost Management</p><br>
<p>Supply Chain Cost Within Budget (% of Sales)</p><br>
<br>
<p>Warehouse Operations</p><br>
<p>nventory Write-off Reduction & Warehouse Efficiency</p><br>
<br>
<p>Logistics Performance</p><br>
<p>Fleet Utilization & Transportation Efficiency</p><br>
<br>
<p>Continuous Improvement</p><br>
Delivery of Cost Saving and Process Improvement Initiatives
<br>
<br><br>Competencies <br>Vendor Management<br>Negotiating Skills<br>Procurement Material and Vendor Management<br>Global Markets and Commodities Business Trends<br>Contract & Vendor management<br>Communicating effectively<br>Self and Team Management<br>Planning & Decision Making<br>Customer Centricity<br>Ownership & Result Orientation<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As the Market Access Manager, you will be responsible for developing and executing market access strategies to ensure timely, sustainable patient access to our company's in line and pipeline pharmaceutical and vaccine portfolio. The role ensures optimal pricing, reimbursement, and formulary positioning by translating scientific, clinical, health economic, and real world evidence into compelling value propositions for payers and healthcare decision makers. You will partner closely with Medical, HEOR, Regulatory, Policy, Marketing, and Regional/Global Market Access teams, and plays a critical role in new product launches, lifecycle management, and policy shaping, in alignment with our company's mission to save and improve lives.</p><p>Key Responsibilities</p><p>Market Access Strategy & Execution</p><ul><li>Develop and implement market access strategies for both in line products and new launches to achieve favorable pricing, reimbursement, and formulary inclusion.</li><li>Define evidence based access pathways, pricing frameworks, and execution plans aligned with payer expectations and patient value.</li><li>Support new product planning (NPP) activities up to 24 months pre launch, including competitive landscape analysis, access risk assessment, and early stakeholder engagement.</li></ul><p>Pricing, Reimbursement & Dossier Management</p><ul><li>Lead and independently execute pricing and reimbursement submissions, including preparation and coordination of value dossiers, BIA, HEOR components, and payer materials.</li><li>Conduct pricing analyses (e.g., international reference pricing, internal/external benchmarking, scenario modeling) to optimize commercial outcomes.</li><li>Contribute to tender strategies, contracting approaches, and access negotiations where applicable.</li><li>Monitor pricing regulations and reimbursement policies to ensure compliance and optimize market access opportunities.</li></ul><p>Insurance & Private Payer Access</p><ul><li>Develop and execute engagement plans with private insurers, third-party administrators, and private provider networks to support coverage, reimbursement, and formulary access for priority products.</li><li>Assess private payer decision drivers, benefit design, prior authorization requirements, claims pathways, and employer-plan considerations to identify access barriers and opportunities.</li><li>Prepare payer-focused value materials, including budget impact narratives, utilization management considerations, and evidence summaries tailored to private insurance stakeholders.</li><li>Monitor evolving insurance regulations, private sector reimbursement dynamics, and national health insurance reforms to inform access strategies and risk mitigation plans.</li></ul><p>Health Economics & Evidence Generation</p><ul><li>Partner with Medical Affairs and HEOR teams to identify and develop health economic and real world evidence aligned with access needs.</li><li>Support local adaptation of economic models, validation of assumptions, incorporation of local data, and development of manuscripts or publications.</li><li>Translate complex data into clear, payer focused value messages that demonstrate innovation, outcomes, and system value.</li><li>Contribute to scientific communications and evidence-generation initiatives supporting market access objectives.</li></ul><p>Stakeholder & Policy Engagement</p><ul><li>Conduct stakeholder mapping and develop engagement strategies with payers, HTA bodies, policy makers, hospitals, and key healthcare institutions.</li><li>Collaborate with Policy / External Affairs to help shape a conducive pricing and reimbursement environment, leveraging scientific evidence, real world data, and international best practices.</li><li>Build and maintain trusted, compliant relationships with internal and external stakeholders to support sustainable access.</li></ul><p>Cross Functional Leadership & Governance</p><ul><li>Work cross functionally with Marketing, Medical, Regulatory, Finance, and Regional/Global Market Access teams to ensure alignment on access deliverables and value messaging.</li><li>Lead or contribute to cross functional launch teams and governance forums, ensuring access readiness and execution excellence.</li><li>Track market access KPIs and continuously improve pricing, access, and reimbursement performance.</li><li>Drive projects with strong planning, stakeholder management, and execution discipline.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, Health Economics, Public Health, Medicine, or a related field (Master's degree preferred).</li><li>2 - 3 years of experience in Market Access, HEOR, Pricing & Reimbursement, or broader pharmaceutical industry experience with access exposure.</li><li>Demonstrated experience supporting pricing/reimbursement submissions and product launches is strongly preferred.</li><li>Strong understanding of local healthcare systems, pricing & reimbursement processes, and payer decision making.</li><li>Solid analytical skills, including ability to interpret health economic, clinical, and real world data.</li><li>Excellent stakeholder engagement, communication, and project management skills.</li><li>High learning agility, problem solving capability, and ability to work effectively in matrix environments.</li><li>Proficiency in Excel, data analysis, and presentation tools; strong written and spoken English.</li><li>Acts with integrity, patient focus, and scientific rigor</li><li>Demonstrates strong collaboration in a highly matrixed, cross functional organization</li><li>Embraces diversity, inclusion, and our company's values</li><li>Operates with compliance and ethical decision making at all times</li></ul><p></p></section>
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<span>About Tamatem Tamatem is the leading mobile games publisher in the MENA region.<br> Our mission is to create games that feel like home by bringing localized gaming experiences to millions of players across the Arab world.<br> We work with some of the world’s leading game developers while also building and publishing our own titles.<br> We’re looking for someone passionate about gaming and the Saudi market to become our local representative in Riyadh and help us strengthen our presence across the Kingdom.<br> Role Overview As the Saudi Community & Partnerships Manager, you will be Tamatem’s representative on the ground in Saudi Arabia.<br> You will build relationships, identify opportunities, represent the company at industry events, and help us stay closely connected to our players and the local gaming ecosystem.<br> This is a highly dynamic role for someone who enjoys networking, creating partnerships, organizing events, and understanding what gamers care about.<br> Responsibilities: Business Development & Partnerships Represent Tamatem at gaming, entertainment, and industry events across Saudi Arabia.<br> Build relationships with brands, sponsors, government entities, gaming organizations, and strategic partners.<br> Source sponsorship opportunities for Tamatem games and events.<br> Identify new partnership opportunities that can help grow our business.<br> Support negotiations and coordinate partnership execution with internal teams.<br> Community & Market Development Stay closely connected with the Saudi gaming community.<br> Identify emerging gaming trends, player behaviors, and cultural moments.<br> Share market insights and recommendations with internal teams.<br> Build relationships with gaming communities, clubs, universities, and local organizations.<br> Help Tamatem maintain a strong presence within the Saudi gaming ecosystem.<br> Influencers & Community Engagement Discover and build relationships with Saudi gaming influencers and content creators.<br> Support influencer campaigns and community activations.<br> Recommend creators that fit each game and campaign.<br> Help grow awareness of Tamatem’s games through authentic local partnerships.<br> Events & Tournaments Plan and execute community events, tournaments, and local activations.<br> Coordinate Tamatem’s participation in exhibitions and gaming conferences.<br> Manage event logistics and ensure successful on ground execution.<br> Identify opportunities to create memorable experiences for our players.<br> Merchandise & Player Experience Coordinate merchandise production and distribution.<br> Organize gifts and rewards for VIP players, tournament winners, influencers, and community members.<br> Help create unique experiences that strengthen player loyalty.<br> Qualifications Based in Riyadh, Saudi Arabia.<br> 3 to 5 years of experience in business development, partnerships, community management, events, marketing, or a related field.<br> Excellent networking and relationship building skills.<br> Strong communication and presentation abilities.<br> Highly organized and able to manage multiple projects simultaneously.<br> Self driven with the ability to work independently.<br> Comfortable attending events and representing Tamatem professionally.<br> Passion for gaming and Baloot is a must Strong understanding of the Saudi gaming market is a major advantage.<br> Experience working with brands, sponsors, influencers, or gaming communities is a plus.<br> Experience organizing events or tournaments is a plus.<br> Familiarity with Baloot and enthusiasm for the game would be a significant advantage.<br> What Success Looks Like: Strong partnerships established across the Saudi gaming ecosystem.<br> Successful sponsorships and business development opportunities secured.<br> High quality gaming events and tournaments executed.<br> Strong network of influencers and community leaders.<br> Valuable market insights shared regularly with internal teams.<br> Increased brand awareness and community engagement for Tamatem games in Saudi Arabia.<br> Exceptional representation of Tamatem across all external engagements.<br> Based in Riyadh, Saudi Arabia.<br> 3 to 5 years of experience in business development, partnerships, community management, events, marketing, or a related field.<br> Excellent networking and relationship building skills.<br> Strong communication and presentation abilities.<br> Highly organized and able to manage multiple projects simultaneously.<br> Self driven with the ability to work independently.<br> Comfortable attending events and representing Tamatem professionally.<br> Passion for gaming and Baloot is a must Strong understanding of the Saudi gaming market is a major advantage.<br> Experience working with brands, sponsors, influencers, or gaming communities is a plus.<br> Experience organizing events or tournaments is a plus.<br> Familiarity with Baloot and enthusiasm for the game would be a significant advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<div class="t-break" data-jb-field="description">
<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.</p><br> <p>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.</p><br> <p><strong>Role Overview:</strong></p><br> <p>To expand Atos’ footprint in KSA we are looking for a dynamic and results-oriented Sales Manager. The successful candidate will focus on generating new business, managing client relationships, and driving sales targets, particularly in the<strong> public sector, sports, and smart cities</strong>. Experience with <strong>system integrators</strong> is essential for this role.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul>
<li><strong>Business Generation & Expansion</strong>: Drive new business opportunities while supporting and expanding existing client accounts, particularly in the <strong>financial</strong> or <strong>public sector</strong>.</li>
<li><strong>Sales Targets & Pipeline Development</strong>: Take full responsibility for incoming orders, sales growth, and maintaining a healthy sales pipeline. Ensure consistent achievement of sales and revenue targets.</li>
<li><strong>Client Relationship Management</strong>: Establish and nurture strong relationships with key decision-makers and stakeholders within targeted sectors. Act as a trusted advisor to clients, understanding their needs and aligning Atos solutions accordingly.</li>
<li><strong>Offer Process Management</strong>: Lead the planning, coordination, and implementation of the entire offer process, incorporating all relevant customer information and requirements.</li>
<li><strong>Internal Approval & Bid Management</strong>: Actively participate in the internal approval processes. Collaborate with <strong>pre-sales</strong> and other <strong>delivery units</strong> to assess opportunities, risks, and craft winning proposals.</li>
<li><strong>Contract Negotiation</strong>: Organize and lead contract negotiations, providing solution-oriented responses to customer inquiries and needs, while ensuring alignment with approved offer frameworks.</li>
<li><strong>CRM & Pipeline Maintenance</strong>: Accurately map and maintain business opportunities and pipeline data in Atos' CRM system, ensuring transparency and up-to-date information.</li>
<li><strong>Market & Customer Analysis</strong>: Conduct regular analysis of the market, customers, and competitors. Provide insightful reporting on business development progress and create qualified decision-making templates.</li>
<li><strong>Campaign Participation</strong>: Initiate and participate in the execution of sales and marketing campaigns to drive awareness and generate new business opportunities.</li>
</ul> <p><strong>Experience</strong>:</p><br>
<ul>
<li><strong>10-12 years</strong> of experience in <strong>sales, business development</strong>, within the information technology sector, with a focus on <strong>project, solution, or product sales</strong>.</li>
<li>Proven experience working with <strong>system integrators</strong> and managing clients in either the <strong>financial</strong> or <strong>public sector</strong>.</li>
</ul> <p><strong>Educational Background</strong>:</p><br>
<ul>
<li>Bachelor’s degree in <strong>Computer Science</strong>, <strong>Information Technology</strong>, or a related field.</li>
<li><strong>Technical Knowledge</strong>:</li>
<li>Strong technical understanding of <strong>information and communication technologies</strong> and experience designing flexible, cross-portfolio solutions based on customer needs.</li>
<li><strong>Target-Oriented</strong>:</li>
<li>Ability to set, track, and exceed sales targets, with a structured and goal-oriented approach to managing client engagements and business opportunities.</li>
<li><strong>Leadership & Collaboration</strong>:</li>
<li>Experience in informal leadership, managing interdisciplinary teams for complex projects and bids. Leadership experience is a plus.</li>
<li><strong>Customer-Focused</strong>:</li>
<li>Strong customer orientation with a high level of initiative and lateral thinking to design creative solutions for clients.</li>
<li><strong>Communication Skills</strong>:</li>
<li>Excellent communication and presentation skills, with a proven ability to engage both internal and external stakeholders in a clear and target-oriented manner.</li>
<li><strong>Bid Management</strong>:</li>
<li>Competence in bid management, preparation of proposals, and coordination of resources across internal departments.</li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br>
<p><br><strong>Choose your future. Choose Atos.</strong></p><br>
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<b>Years of experience</b>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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Job TitleKey Account ManagerJob Description<b>Job title:</b><br>Key Account Manager<p><br><b>Your role:</b><br> </p><br>We are seeking a highly strategic and commercially minded Key Account Manager to manage and grow our key retail partnerships. The ideal candidate will have a proven track record in the FMCG sector, with strong negotiation skills, excellent business acumen, and the ability to build and maintain long-term relationships with senior stakeholders. <ul><li>Leads the development and execution of strategic account plans for high-value clients, ensuring alignment with overall business objectives and driving long-term growth for the company.</li></ul><ul><li>Serve as the main point of contact for key accounts, ensuring long-term partnership and fostering relationship and satisfaction.</li><li>Develop and implement annual business plans aligned with Philips sales and marketing strategies</li><li>Ability to Negotiate and Sign off Annual JBPs aligning with organization sales and marketing objectives</li><li>Drive revenue growth, market share, and profitability within assigned accounts.</li><li>Lead annual negotiations on commercial terms, pricing, and promotional mechanics to ensure profitability and sustained growth.</li><li>Lead contract negotiations, pricing strategies, and promotional agreements.</li><li>Manage sales forecasts, budgeting, and reporting to ensure accurate and strategic planning.</li><li>Work closely with Cross Functional Teams such as Marketing, Supply Chain & Finance to deliver customer-centric solutions.</li><li>Ensure customer data & historical data is complete in terms of plan, feature, flyer & instore, budget, offers, discounts, off take, spend, inventory etc.</li><li>Translate the marketing plans into commercial proposals for the assigned customers and activities for each of the customer channels into sales forecasts</li></ul><ul><li>Closely monitor the field execution of the agreed channel plans with regards to visibility, price and promotions.</li><li>Conduct regular marketing visits to Monitor market trends, in-store competitor activity, and consumer insights through regular market visits to identify opportunities.</li><li>Assess in-store merchandising and promotors capabilities and provide operational direction to ensure instore execution fundamentals are implemented.</li><li>Ensure In store availability and visibility as per channelized of Product Range</li></ul><ul><li>Manage trade marketing budgets and promotional spending with a strong return-on-investment (ROI) mindset.</li><li>Prepare regular sales forecasts, budget plans, and performance reports for internal and external stakeholders</li><li>Co-ordinate with internal & external stakeholders & finance team to process all the customer claims submitted to ensure smooth financial process.</li><li>Ensure that rebate, compensation and incentive budgets are controlled and tracked as per the agreed plans</li><li>Develop the functional elements of the contracts, coordinate quarterly monitoring and ensure prompt processing of rebate payments</li></ul><br><b>You're the right fit if:</b><ul><li>Bachelor's / Master's Degree in Business Administration, Marketing, Sales or equivalent.</li><li>Minimum 5+ years of experience with Bachelor's in areas such as Account Management, Client Relationship Management, Partner Sales Operations, Sales Operations, Business Development or equivalent.</li><li>Preferred Industry - FMCG/Beauty & Personal Care/ Consumer Electronics & Appliances.</li><li>Languages: Proficient in English & Arabic</li><li>Negotiation: Exceptional negotiation, persuasion, and influencing skills, with a track record of achieving mutually beneficial outcomes.</li><li>Analytical Skills: Strong financial acumen and the ability to analyze sales data, market insights, and promotional effectiveness.</li><li>Communication: Excellent verbal and written communication skills for building relationships and presenting information.</li><li>Interpersonal Skills: Natural relationship-builder with a customer-centric approach.</li><li>Technical Skills: Proficiency with CRM software (e.g., Salesforce), Microsoft Office Suite (especially Excel), and sales forecasting too</li></ul><p><br><b>How we work together</b><br>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br>Onsite roles require full-time presence in the company’s facilities.<br>Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.</p><br><p><br>Indicate if this role is a field role.</p><br><p><br><b>About Philips</b><br>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br>• Learn more about our business.<br>• Discover our rich and exciting history.<br>• Learn more about our purpose.<br>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.</p><br><p>#Personal Heath</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<span>About BlackStone eIT BlackStone eIT is a leading System Integrator (SI) and Independent Software Vendor (ISV), dedicated to engineering transformative enterprise solutions and intelligent digital experiences.<br> Founded in the United States in 2010, the company expanded its regional operations in 2014 and today operates across the UAE, Saudi Arabia, Jordan, and Egypt, with a team of approximately 1,000 professionals.<br> We help organizations accelerate their digital transformation journey through innovative, scalable, and cost-effective technology solutions across Software Development, IT Infrastructure, Network Connectivity, Artificial Intelligence, Cloud Services, and System Integration.<br> At BlackStone eIT, we believe technology should seamlessly empower businesses and governments to achieve sustainable growth and operational excellence.<br> Position Overview We are looking for an experienced Sales Manager to drive business growth across the Saudi market by developing new business opportunities while managing strategic customer relationships.<br> The ideal candidate is a highly motivated sales professional with a proven track record in enterprise software and technology solutions, strong experience within the Saudi market, and an established network within government and enterprise sectors.<br> This role reports directly to the Chief Commercial Officer (CCO).<br> Key Responsibilities • Develop and execute sales strategies to achieve assigned revenue and business growth targets.<br> • Generate new business opportunities while expanding existing customer accounts.<br> • Build and maintain strong relationships with key decision-makers across government and enterprise sectors.<br> • Manage the complete sales lifecycle from prospecting to contract signature.<br> • Conduct customer meetings, presentations, product demonstrations, and executive-level discussions.<br> • Collaborate closely with Pre-Sales, Technical, Delivery, and Marketing teams to design winning customer solutions.<br> • Prepare commercial proposals, RFP/RFQ responses, quotations, and contract negotiations.<br> • Maintain an accurate sales pipeline and forecast using CRM tools.<br> • Represent BlackStone eIT at industry events, exhibitions, and networking activities.<br> • Monitor market trends, customer needs, competitor activities, and emerging technologies.<br> • Travel within Saudi Arabia as required to meet customers and support business development activities.<br> Required Qualifications • Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.<br> • Minimum 7 years of experience in B2B Software Sales.<br> • Minimum 5 years of sales experience within the Saudi Arabian market OR UAE market • Proven experience selling enterprise technology solutions, including: o Digital Transformation o Software Development Services o System Integration o Artificial Intelligence (AI) o IT Infrastructure o Network Connectivity o Cloud Solutions o Managed Services • Strong experience selling to Government entities and large Enterprise customers.<br> • Demonstrated success in both new business development (Hunter) and account management (Farmer).<br> • Strong commercial negotiation and deal-closing skills.<br> • Excellent presentation, communication, and stakeholder management abilities.<br> • Experience managing complex sales cycles and responding to public and private sector tenders.<br> • Fluent in Arabic and English.<br> Preferred Qualifications • Existing network of government and enterprise decision-makers within Saudi Arabia.<br> • Experience working within a System Integrator (SI), Technology Consulting, or Software Company.<br> • Strong understanding of the Saudi government procurement ecosystem and enterprise sales landscape.<br> • Experience using CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, or similar.<br> Preferred Qualifications • Existing network of government and enterprise decision-makers within Saudi Arabia OR UAE • Experience working within a System Integrator (SI), Technology Consulting, or Software Company.<br> • Strong understanding of the Saudi government procurement ecosystem and enterprise sales landscape.<br> • Experience using CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, or similar.<br> Why Join BlackStone eIT?<br> • Join one of the region's leading System Integrators and Independent Software Vendors.<br> • Work with innovative enterprise technology solutions across multiple industries.<br> • Be part of major Digital Transformation initiatives across the GCC.<br> • Collaborate with highly experienced technical and commercial teams.<br> • Contribute to high-impact government and enterprise projects.<br> • Grow your career within a rapidly expanding regional technology company with operations across the UAE, Saudi Arabia, Jordan, Egypt, and the United States.<br></span> </div><h2 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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>WSP is seeking an experienced Design Manager to join our Roads & Highways team in Jeddah, Saudi Arabia. This role will lead the design and coordination of major roads, highways, and infrastructure projects, supporting the delivery of large-scale land development and transportation schemes across the Kingdom. This is a highly client-facing position, requiring strong stakeholder management skills and the ability to build trusted relationships with clients, government entities, and other stakeholders. The successful candidate will bring extensive experience managing multidisciplinary design teams and driving the successful delivery of complex infrastructure projects from concept and preliminary design through to detailed design and construction support. The role is ideally suited to a technically strong and commercially aware professional with experience working for leading international engineering consultancies and a proven track record delivering large-scale roads and highways projects within the Middle East.</p><p><strong>Design Leadership & Project Delivery</strong></p><ul><li>Lead the planning, management, and delivery of roads and highways design projects across various stages of development.</li><li>Oversee multidisciplinary design teams to ensure coordinated and efficient project execution.</li><li>Provide technical leadership across highways, transportation, utilities, structures, drainage, and related infrastructure disciplines.</li><li>Ensure designs comply with client requirements, local authority regulations, and international best practices.</li><li>Drive design excellence through innovation, value engineering, and continuous improvement initiatives.</li></ul><p><strong>Client & Stakeholder Management</strong></p><ul><li>Act as a primary point of contact for clients, maintaining strong and effective working relationships.</li><li>Lead client meetings, design workshops, technical presentations, and review sessions.</li><li>Coordinate with government authorities, developers, contractors, and key project stakeholders.</li><li>Support the resolution of technical and project-related issues through proactive stakeholder engagement.</li></ul><p><strong>Project Management & Coordination</strong></p><ul><li>Manage project programmes, resources, budgets, and deliverables to achieve successful project outcomes.</li><li>Monitor project progress and implement corrective actions where required.</li><li>Lead multidisciplinary coordination activities to ensure seamless integration between design disciplines, Identify and manage project risks, opportunities, and interface challenges.</li></ul><p><strong>Quality & Governance</strong></p><ul><li>Ensure adherence to company quality management systems and project governance procedures.</li><li>Conduct design reviews and technical assurance checks to maintain the highest standards of quality.</li><li>Promote compliance with health, safety, and environmental requirements.</li></ul><p><strong>Business Development & Support</strong></p><ul><li>Contribute to bid preparation, technical proposals, and client presentations.</li><li>Support the development of new business opportunities and strengthen existing client relationships.</li><li>Collaborate with regional leadership teams to support business growth objectives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Civil Engineering or a related discipline.</li><li>Minimum 15+ years of relevant experience in roads and highways design and project delivery within an engineering consultancy environment.</li><li>Proven client-facing experience managing key stakeholders.</li><li>Proven experience working with leading international engineering consultancies.</li><li>Demonstrated experience delivering large-scale roads, highways, infrastructure, and land development projects.</li><li>Strong experience across all project stages, from feasibility and concept design through detailed design and construction support.</li><li>Experience delivering projects within Saudi Arabia and the wider GCC is highly desirable.</li></ul><p>What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP we can! WSP recognizes that work is only one part of our lives and making time for the other things in our life is important be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application. As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, generous days annual leave, and paid professional subscriptions. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.</p><p></p></section>
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<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
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<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span>To provides day‐to‐day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri‐La Hotels . Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.</span></span></p><br><br>
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<p><span><span><strong><u><span><span>As Service Manager – Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
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<ul>
<li><span><span>To have complete knowledge of the operational systems at Telephone / Service Centre<br>e.g. Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have <span>complete </span>knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>To have complete knowledge of Shangri‐La’s Programmes e.g. GoldenCircle, Guest History, FFP.</span></span></li>
<li><span><span>Supervises the Service Centre operation and work flow to maximize guests’ satisfaction.</span></span></li>
<li><span><span>Identifies staff training requirements and service improvements areas.</span></span></li>
<li><span><span>Supervises and guides all staff to ensure that hotel’s policies and procedures are adhered to.</span></span></li>
<li><span><span>Conducts daily and monthly meetings to highlight areas of improvement in the service aspects and obtain feedback.</span></span></li>
<li><span><span>Creates a positive and highly motivated working environment that promotes and develops teamwork.</span></span></li>
<li><span><span>Ensures that staff are doing their follow up calls to guest to check for satisfaction in a situation where there is a service / facility defect.</span></span></li>
<li><span><span>Ensures all staff have complete knowledge of Emergency Procedures and their roles in an Emergency.</span></span></li>
</ul>
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<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
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<ul>
<li><span><span>At least 4 year working experience.</span></span></li>
<li><span><span>Minimum 2 years experience in an international Class Hotel.</span></span></li>
<li><span><span>Able to lead and motivate the team</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English as well as the Arabic language.</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
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<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> <span>Role Overview</span></strong> <strong> <span> </span></strong> <br> <br>We are looking for an experienced and technically strong Manager of Solution Architects to lead the design of scalable, secure, and high-performing solutions in a cloud-native ecosystem. This role combines technical leadership, strategic foresight, and hands-on solutioning to drive technology transformation across the enterprise.</p>
<p> </p>
<p>You will lead a high-caliber team focused on modern software architecture, cloud platforms, and robust integration patterns, ensuring solutions are aligned with business goals and future-ready.<br> <br>As a thought leader, you ll guide the architectural direction across cloud-native platforms, microservices, serverless, DevOps, and CI/CD pipelines ensuring our technology stack remains cutting-edge and business-aligned.<br> <br> <strong> <span>Key Responsibilities</span></strong> </p>
<p> <span> <span> </span> </span> Lead, mentor, and scale a team of Solution Architects who design systems across multiple business domains and technology stacks.</p>
<p> <span> <span> </span> </span> Drive strategic technical decisions, balancing short-term delivery with long-term scalability, maintainability, and innovation.</p>
<p> <span> <span> </span> </span> Architect and guide the implementation of cloud-native solutions (AWS, OCI, or GCP), including compute, storage, networking, identity, and security services.</p>
<p> <span> <span> </span> </span> Own the creation and maintenance of architecture documentation, including:</p>
<p> <span> <span> </span> </span> System diagrams (using tools like Draw.io, Lucidchart)</p>
<p> <span> <span> </span> </span> Component and container-level views using the C4 model</p>
<p> <span> <span> </span> </span> Behavioral modeling via UML (sequence, class, activity diagrams)</p>
<p> <span> <span> </span> </span> Business process flows using BPMN</p>
<p> <span> <span> </span> </span> Define and standardize software development patterns including:</p>
<p> <span> <span> </span> </span> Microservices, event-driven and service mesh architectures</p>
<p> <span> <span> </span> </span> Domain-Driven Design (DDD)</p>
<p> <span> <span> </span> </span> Hexagonal/clean architecture</p>
<p> <span> <span> </span> </span> Serverless and containerized solutions</p>
<p> <span> <span> </span> </span> Event sourcing, CQRS, and saga patterns</p>
<p> <span> <span> </span> </span> Apply deep knowledge of integration patterns such as:</p>
<p> <span>o<span> </span> </span> Synchronous and asynchronous APIs (REST, GraphQL, gRPC)</p>
<p> <span>o<span> </span> </span> Messaging (Kafka, RabbitMQ, SQS/SNS)</p>
<p> <span>o<span> </span> </span> API gateways and service orchestration/choreography</p>
<p> <span> <span> </span> </span> Promote scalable and reliable design principles using performance engineering, high availability, fault tolerance, and observability best practices.</p>
<p> <span> <span> </span> </span> Lead architectural governance through design reviews, reference architecture creation, and technology evaluations.</p>
<p> <span> <span> </span> </span> Define and execute disaster recovery and business continuity strategies with clear documentation, RTO/RPO planning, and resilient cloud architectures.</p>
<p> <span> <span> </span> </span> Partner with cross-functional stakeholders engineering, product, security, and business leaders to align on strategic roadmaps and ensure architectural consistency.</p>
<p> <span> <span> </span> </span> Stay ahead of emerging technologies (e.g., AI/ML services, edge computing, low-code platforms) and assess relevance to business and architecture strategy.<br> <br> </p>
<p>#LI-DNP<br> <br> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong> <span>Required Qualifications</span></strong> <strong> <span> </span></strong> </p>
<p> <span> </span>Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field.</p>
<p> <span> </span>8+ years of experience in software and solution architecture, with at least 1 years in a leadership or management role.</p>
<p> <span> </span>Deep hands-on expertise in one or more cloud platforms: AWS, OCI, or GCP.</p>
<p> <span> </span>Solid background in software engineering, with coding experience in modern languages such as Java, JavaScript, PHP or Ruby.</p>
<p> <span> </span>Strong experience in enterprise integration, distributed systems, and API-first development.</p>
<p> <span> </span>Proven ability to think strategically and architect for scalability, resilience, and cost-efficiency.</p>
<p> <span> </span>Deep understanding of software engineering practices, including CI/CD, containerization (Docker, Kubernetes), and DevSecOps.</p>
<p> <span> </span>Strong familiarity with disaster recovery and high availability strategies (multi-region architectures, backups, failover design).</p>
<p> <span> </span>Proven experience designing and deploying scalable systems using modern architecture patterns.</p>
<p> <span> </span>Strong stakeholder management and communication skills to bridge business and technical teams.<br> <br> </p>
<p> </p>
<p> <br> <strong> <span>Preferred Qualifications</span></strong> </p>
<p> <span> </span>Cloud certifications: AWS/OCI/GCP Architect-level.</p>
<p> <span> </span>Exposure to data architecture and modern data platforms (e.g., data lakes, real-time streaming, data mesh).</p>
<p> <span> </span>Strong documentation skills using:</p>
<p> <span> </span>Draw.io, Lucidchart, or similar diagramming tools</p>
<p> <span> </span>C4 model, UML, and BPMN</p>
<p> <span> </span>Experience with architecture modeling tools or platforms (e.g., ArchiMate, Sparx Enterprise Architect).</p>
<p> <span> </span>Familiarity with security by design and zero-trust architecture. </p>
<p> <span> </span>Experience in high-growth, agile environments and digital transformation initiatives.</p>
<p> <span> </span>Familiarity with infrastructure as code (e.g., Terraform, ansible) and GitOps workflows</p>
<p>#LI-DNP</p><p></p></section>