Telesales Jobs in Saudi
12015 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Team Manager – KAEC, Rabigh, Saudi Arabia</strong></p><br><br>
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<br>
<br>
<p><strong>The Company</strong></p><br><br>
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<p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion. For more details, please visit our website – www.almarai.com.</p><br><br>
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<p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br>
<br>
<br>
<p><strong>About the Role:</strong></p><br><br>
<br>
<p>To manage a self-directing, multi-functional team in the manufacture and packaging of infant formula products while maintaining internal and regulatory standards and continuously improving production efficiencies in a safe manner</p><br><br>
<br>
<br>
<br>
<br>
<p> <strong>Key Responsibilities:</strong></p><br><br>
<br>
<br>
<ul>
<li>Works as part of the departmental management team to achieve business goals and develop & implement strategies.</li>
<li>Plans and executes plant run times to meet master production schedule.</li>
<li>Directs labor resources to achieve required manning levels in production areas.</li>
<li>Ensures regulatory, quality and hygiene standards are maintained within the department and that necessary documentation is completed.</li>
<li>Assists with the management of departmental health & safety compliance and with implementation of corrective actions.</li>
<li>Facilitate problem-solving sessions to rectify production issues.</li>
<li>Manages training needs and staff performance within area of responsibility.</li>
</ul>
<br>
<br>
<p><strong>Qualifications & Experience:</strong></p><br><br>
<br>
<br>
<ul>
<li>Bachelor’s degree in dairy / food technology, or a related field.</li>
<li>At least 2 years of experience at supervisory level reporting to plant manager.</li>
<li>Experience in operating fully automated Seafood plants.</li>
</ul>
<br>
<br>
<p>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now. </p><br><br>
<br>
<p>We offer competitive salary and benefits package for the right candidate.</p><br><br>
<p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Team Manager</strong></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Lucidya and the Senior Product Manager Role</h3>
<p style="margin:0 0 12px; ************;">Lucidya is an AI-native platform specializing in customer experience (CX) intelligence, designed to help organizations understand, engage, and retain customers at scale. The platform leverages proprietary AI, deep language understanding, and autonomous workflows to convert insights into actionable strategies. Our in-house technology, trained on millions of multilingual customer conversations, supports brands across the MENA region in making informed decisions, delivering enhanced experiences, and building stronger customer relationships.</p>
<p style="margin:0 0 12px; ************;">Lucidya is seeking a <strong style="font-weight:700;">Senior Product Manager</strong> to join our team in Riyadh, Riyadh Province. This is a full-time position where you will shape how thousands of users discover, trust, and act on insights derived from customer conversations. The role involves working within a team that prioritizes ownership, customer outcomes, and continuous learning, while moving quickly and challenging assumptions.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Monitoring & Research Domain</h3>
<p style="margin:0 0 12px; ************;">As AI transforms business operations, Lucidya focuses on building products that deliver faster, more accurate, and actionable customer understanding. The Monitoring & Research domain addresses the challenge of identifying critical insights from vast customer data. This domain helps customers understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover insights that drive business decisions. It represents a strategically important part of Lucidya's platform and offers significant opportunities for innovation as AI reshapes customer intelligence.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Define the vision, strategy, and roadmap for the Monitoring & Research domain, encompassing Social Listening, Managed Channels Analytics, and Voice of Customer (VoC), ensuring customers can confidently answer critical business questions.</li>
<li style="margin:0 0 6px;">Develop products that translate customer signals into actionable decisions, moving customers beyond basic reporting to clear recommendations, meaningful insights, and measurable business outcomes.</li>
<li style="margin:0 0 6px;">Lead discovery efforts by challenging assumptions, validating problems, and engaging regularly with customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.</li>
<li style="margin:0 0 6px;">Collaborate with AI, Data, Design, and Engineering teams to define and improve the quality of AI-powered insights, focusing on accuracy, sentiment quality, explainability, relevance, and customer trust.</li>
<li style="margin:0 0 6px;">Make prioritization decisions based on customer feedback, product data, market insights, commercial priorities, and strategic impact, ensuring transparency in trade-offs.</li>
<li style="margin:0 0 6px;">Drive product adoption and business impact by monitoring customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops to continuously improve the product and ensure measurable value.</li>
<li style="margin:0 0 6px;">Collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams to create alignment, provide clarity, and contribute to a problem-solving culture.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">At least 5 years of product management experience, preferably within B2B SaaS environments, with a proven ability to manage a product from discovery through validation, delivery, measurement, and iteration.</li>
<li style="margin:0 0 6px;">Demonstrated ability to simplify complexity, working with large datasets, analytics platforms, AI-powered products, or technically complex systems to create intuitive customer experiences.</li>
<li style="margin:0 0 6px;">A customer-centric approach, regularly engaging with customers, investigating workflows, validating assumptions, and seeking evidence before committing to product direction.</li>
<li style="margin:0 0 6px;">Comfort making informed decisions under uncertainty and adapting when new information becomes available.</li>
<li style="margin:0 0 6px;">Clear communication skills, capable of explaining technical concepts to non-technical audiences and customer problems to technical teams, building alignment through structured communication.</li>
<li style="margin:0 0 6px;">A focus on outcomes, measuring success by customer adoption, customer value, and business impact rather than feature releases.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms.</li>
<li style="margin:0 0 6px;">Experience building AI-powered, analytics-heavy, or data-intensive products.</li>
<li style="margin:0 0 6px;">Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows.</li>
<li style="margin:0 0 6px;">Experience working with Arabic-language products, dialects, or regional customer behaviors.</li>
<li style="margin:0 0 6px;">Knowledge of MENA markets, particularly Saudi Arabia and the GCC.</li>
<li style="margin:0 0 6px;">Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Success Metrics and Company Culture</h3>
<p style="margin:0 0 12px; ************;">Within the first 12 months, success in this role will be measured by:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Customers trusting Lucidya's insights sufficiently to use them in critical business decisions.</li>
<li style="margin:0 0 6px;">Meaningful increases in product adoption and engagement across the Monitoring & Research domain.</li>
<li style="margin:0 0 6px;">AI-powered insight experiences becoming more accurate, actionable, and differentiated.</li>
<li style="margin:0 0 6px;">Establishment of clear product strategy and prioritization frameworks across the domain.</li>
<li style="margin:0 0 6px;">Consistent influence of customer feedback on roadmap decisions.</li>
<li style="margin:0 0 6px;">Strong alignment among cross-functional teams regarding goals, priorities, and outcomes.</li>
</ul>
<p style="margin:0 0 12px; ************;">Lucidya is an equal opportunity employer, committed to building strong teams through diverse experiences, perspectives, and backgrounds.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Team Manager – KAEC, Rabigh, Saudi Arabia</strong></p><br><br>
<br>
<br>
<br>
<p><strong>The Company</strong></p><br><br>
<br>
<p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion. For more details, please visit our website – www.almarai.com.</p><br><br>
<br>
<p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br>
<br>
<br>
<p><strong>About the Role:</strong></p><br><br>
<br>
<p>To manage a self-directing, multi-functional team in the manufacture and packaging of infant formula products while maintaining internal and regulatory standards and continuously improving production efficiencies in a safe manner</p><br><br>
<br>
<br>
<br>
<br>
<p> <strong>Key Responsibilities:</strong></p><br><br>
<br>
<br>
<ul>
<li>Works as part of the departmental management team to achieve business goals and develop & implement strategies.</li>
<li>Plans and executes plant run times to meet master production schedule.</li>
<li>Directs labor resources to achieve required manning levels in production areas.</li>
<li>Ensures regulatory, quality and hygiene standards are maintained within the department and that necessary documentation is completed.</li>
<li>Assists with the management of departmental health & safety compliance and with implementation of corrective actions.</li>
<li>Facilitate problem-solving sessions to rectify production issues.</li>
<li>Manages training needs and staff performance within area of responsibility.</li>
</ul>
<br>
<br>
<p><strong>Qualifications & Experience:</strong></p><br><br>
<br>
<br>
<ul>
<li>Bachelor’s degree in dairy / food technology, or a related field.</li>
<li>At least 2 years of experience at supervisory level reporting to plant manager.</li>
<li>Experience in operating fully automated Seafood plants.</li>
</ul>
<br>
<br>
<p>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now. </p><br><br>
<br>
<p>We offer competitive salary and benefits package for the right candidate.</p><br><br>
<p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Team Manager</strong></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Regional QSHE Coordinator| Hail, Saudi Arabia</strong></p><br><br>
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<p><strong>The Company</strong></p><br><br>
<p>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</p><br><br>
<p>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</p><br><br>
<p>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</p><br><br>
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<p><strong>The Opportunity</strong></p><br><br>
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<p>We are looking for a <strong>Regional QSHE Coordinator </strong>To maintain QSHE management systems within the region with regards to receiving; inspecting; handling; storing; selling; delivering a wide range of quality products to satisfy the needs of consumers & customers by implementing QSHE strategies; standards; policies & procedures.</p><br><br>
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<p> <strong>Candidate must meet the following criteria to be shortlisted:</strong></p><br><br>
<br>
<ul>
<li>Bachelor’s degree in Dairy Technology or Food Science or related field</li>
<li> Member of IOSHE; ISO 9001:2008 certified Lead Auditor.</li>
<li> 2 to 3 years’ experience in Dairy <strong>QA</strong> and <strong>QMS</strong>; <strong>HSS</strong> and <strong>EMS</strong>; <strong>Experienced in ISO/HACCP</strong> implementation with certified companies</li>
<li>Knowledge in product composition, product Quality, food hygiene and food safety</li>
<li>Computer and SAP Environment exposure</li>
<li>Excellent spoken and written English & Arabic</li>
</ul>
<br>
<br>
<br>
<p>We offer competitive salary and benefits package for the right candidate.</p><br><br>
<br>
<p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Regional QSHE Coordinator</strong></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>To manage, record, and control all tangible and intangible fixed assets of the bank, track their movement, location, and depreciation, and perform periodic physical verification to ensure that financial records align with physical assets in compliance with applicable accounting standards: Record new fixed assets and Capital Work in Progress (CWIP) in the ERP system, ensuring alignment with purchase orders and supplier invoices. Calculate and post periodic depreciation expenses according to approved policies and depreciation rates. Perform monthly reconciliations between the Fixed Asset Register (FAR) and the General Ledger (GL). Process asset disposals, retirements, or sales, and record the resulting gains or losses. Plan and coordinate periodic and annual physical inventory counts for all company assets across branches. Reconcile physical count results with system records, investigate variances or shortages, and submit recommendations. Track asset transfers between departments or branches, ensuring proper documentation via Asset Transfer Forms.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualification:</b><p>Bachelors or Master s Degree in Bachelor s degree in Accounting or Finance.</p><b>SKILLS</b><ul><li>English & Arabic Language Proficiency</li><li>in ERP systems (Oracle) and advanced Microsoft Excel skills.</li></ul><b>BEHAVIOURAL COMPETENCIES</b><ul><li>Team- Work</li><li>Creativity</li><li>Commitment & Pride</li><li>Problem Solving</li></ul>
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br><br><br><br>We are currently looking to hire a Recruiter Location: Jeddah, KSAMode of Work: Remote<br><br><br><br><br>Key responsibilities:End-to-end recruitment delivery: sourcing, screening, interview coordination, and offer management Business development support: identifying prospective clients, supporting outreach, and joining client meetings Account management: maintaining relationships with existing clients, gathering role requirements, and ensuring service quality on active accounts Maintaining candidate pipelines, client records, and hiring reports Supporting Saudization (Nitaqat) targets in hiring decisions<br><br><br><br><br>Candidate profile:1–2 years' recruitment experience, ideally with exposure to the Saudi market Demonstrated interest or early experience in client-facing work (sales, BD, or account management) Strong communication and relationship-building skills — comfortable speaking with both candidates and clients Familiarity with Qiwa and local labour regulations preferred Bilingual (Arabic/English) Bachelor's degree in HR, Business, or a related field<br><br><br><br>Growth path: The role starts delivery-focused, with structured exposure to client-side work in the first 6 months, developing into a full 360 desk owning both client relationships and delivery.<br><br><br><br><br><br><br>WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan@aven-sys.com Your interest will be treated with strict confidentiality.<br><br><br><br>CONSULTANT DETAILSConsultant Name: Mohammad Ahsan Avensys Consulting Pte Ltd EA Licence 12C5759<br><br><br><br><br>Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
<p>Jobholders at this level are experienced professionals capable of conducting work with general directions, as they are primarily concerned with finding solutions to challenges that require some analysis in order to understand, solve and address problems that have been escalated from less experienced levels. The complex operational activities they carry out include directing and supporting auditors in search, inspection, office audit, field visits, and conducting complete real estate conduct audits to draw audit conclusions within applicable systems, manuals, policies and procedures, quality standards and a code of professional conduct.</p><p><strong><br></strong></p><p><strong><br></strong></p><p><strong>Job Resposiblites</strong></p><ul><li>Keep abreast of real estate tax systems and policies, generally accepted accounting principles, and generally accepted audit standards, procedures and techniques to stay up-to-date with updates in tax rules, standards and reporting procedures</li><li>Develop and update valuation templates and audit tools in accordance with operational procedures and policies to facilitate the audit of real estate transactions and ensure timely valuation</li><li>Maintain and update real estate disposition audit manuals, eligibility criteria, legal requirements, and supporting documents according to the type of taxpayer, and integrate them into computer-aided audit tools to facilitate audit evaluation</li><li>Unifying, classifying and prioritizing the audit schedules of real estate transactions for SMEs, sorting them by industry type and ensuring that they are sent to the relevant audit teams for evaluation and review.</li><li>Check the validity of the legal real estate documents submitted, verify the real estate declarations and records and ensure that the required documents are complete before assessing tax liability</li><li>Gather the data necessary to perform the office audit activities, communicate with relevant stakeholders (account managers, banks, audit office, government bodies, etc.) to obtain the necessary information and clarifications and communicate with the legal affairs of the contractual structures to ensure the legitimacy of the applicants</li><li>Study and evaluate real estate transactions, verify the accuracy of reports and declaration entries, track transactions from accounting records to source documents, invoices, receipts, contracts, etc., and consult with the Regional Audit Team on identified discrepancies</li><li>Compare real estate transactions with similar standards and sales, identify high-risk issues, detect non-compliant cases and communicate with internal stakeholders to avoid potential risks including tax evasion</li></ul><p><strong><br></strong></p><p><strong>Job Details</strong></p><ul><li>Conduct field audit visits and meet with my representatives to investigate accounting records, regulations, exceptions, questionable transactions, etc., and advise on requirements, obligations, penalties and rights</li><li>Consolidate, study and evaluate legal and financial observations in accordance with eligibility criteria and pre-approved tax requirements to recommend responsibility for auditing of real estate transfer tax and drafting the audit report in line with applicable policies and procedures</li><li>Reviewing valuations to audit of real estate transfer tax and confirming the valuation approach based on the accounting and financial structures of SMEs</li><li>Review drafted audit reports, ensure compliance with policies and procedures, approve tax amounts and provide feedback to auditors for improvement</li><li>Send accepted audit reports to the chairs for review and approval, and wait for feedback to make necessary adjustments and finalize the audit results</li><li>Understand objections and appeals, ensure coordination with Legal Affairs or the AMANA Secretariat for dispute resolution, and provide support in key certifications by providing clarifications on the final audit findings.</li><li>Maintain and update systems and databases, and ensure that all audit results are managed and stored in order to facilitate data exchange with internal stakeholders and other government agencies</li><li>Prepare reports and statistics on the audit of real estate transfer tax (types, segments, volume, etc.) to detect patterns and trends and facilitate decision-making in revenue assessment and forecasting</li><li>Coordinating with the Legal Support Department to comply with the Authority's technical position and the laws, policies and regulations related to taxes</li><li>Communicating with the Authority's internal departments to provide assistance and information related to direct tax assessments for small and medium taxpayers</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education</strong>: Bachelor of Accounting or equivalent (Required)</li><li><strong>Experience</strong>: A minimum of 4 years of relevant experience</li><li><strong>Competencies</strong>: Collaboration and Communication - Developing; Professionalism - Proficient; Broad Taxation Awareness - Proficient; Results Oriented - Proficient; Tax Audit Management - Advanced; Tax Audit Techniques and Execution - Proficient; Customer Focus - Proficient; Enablement of Change and Innovation - Developing; Tax Audit Planning - Proficient</li></ul>
About the job<br>Company Description Berlitz Saudi Arabia specializes in helping organizations enhance employee language and professional skills through tailored corporate training solutions. As part of the global Berlitz network, we focus on improving communication and other job specific competencies that support business performance and international collaboration.<br>The team works in a dynamic, client-facing environment, offering opportunities to contribute directly to the growth and success of companies in Saudi Arabia. Professionals joining Berlitz KSA can expect a culture centered on learning, service excellence, and measurable results.<br>Role Description The Customer Success Consultant is a contract, on-site role based in Riyadh, responsible for ensuring customers achieve their learning objectives with Berlitz Saudi Arabia. Day-to-day tasks include onboarding new customers, understanding their training needs, and aligning Berlitz solutions with their goals. The role involves monitoring programme performance, analyzing participation and outcomes, and proactively addressing issues that may affect customer satisfaction, retention and loyalty. The consultant will handle ongoing communication with key stakeholders, provide progress updates, and recommend adjustments to maximize the impact of training programs. This position also requires close collaboration with internal teams to coordinate schedules, resources, and reporting, ensuring a seamless customer experience.<br>Qualifications Relevant undergraduate degree/ tertiary qualification. Minimum 2 years’ experience in Sales and/ or marketing Exceptional oral and written communication skills in English (Minimum Berlitz L5) and native fluency in Arabic Proficient in MS Office applications Strong customer engagement and customer satisfaction skills, with a focus on building long-term client relationships. Solid analytical skills to interpret program data, identify trends, and recommend actionable improvements. Excellent communication skills for interacting with corporate clients, internal teams, and stakeholders at various levels. Account management capabilities, including managing multiple clients, prioritizing needs, and ensuring timely follow-up. Experience in corporate training, education services, or customer success roles is highly beneficial. Ability to work on-site in Jeddah, manage a dynamic workload, and adapt to client requirements. Bachelor’s degree in Business, Education, Communications, or a related field preferred. Proficiency in English; Arabic language skills are an advantage.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Hotel Manager you are responsible to direct the operational development and progress of the hotel and manage overall standard and service implementation and improvement.<br><br>The role involves to determine key success criteria for achieving business plan and goals and will include key responsibilities such as:<br><br>• Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at a hotel and company level<br>• Design effective and successful sales, pricing, distributions and yielding strategies to achieve and enhance profitability<br>• Be fully involved operationally with high visibility in the day to day business of the hotel<br>• Set effective systems and controls to ensure the consistent smooth running of departments<br>• Actively participate in the development of all key managerial positions and manage effectively labor turnover, recruitment and employee development within budgeted parameters<br>• Create, maintain and encourage excellent public and employee relations<br>• Establish a proactive approach to the selling, marketing and merchandising of the full portfolio of activities throughout the hotel<br>• Work in partnership and develop a close relationship with owners and asset managers</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Team Manager – KAEC, Rabigh, Saudi Arabia</strong></p><br><br>
<br>
<br>
<br>
<p><strong>The Company</strong></p><br><br>
<br>
<p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion. For more details, please visit our website – www.almarai.com.</p><br><br>
<br>
<p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br>
<br>
<br>
<p><strong>About the Role:</strong></p><br><br>
<br>
<p>To manage a self-directing, multi-functional team in the manufacture and packaging of infant formula products while maintaining internal and regulatory standards and continuously improving production efficiencies in a safe manner</p><br><br>
<br>
<br>
<br>
<br>
<p> <strong>Key Responsibilities:</strong></p><br><br>
<br>
<br>
<ul>
<li>Works as part of the departmental management team to achieve business goals and develop & implement strategies.</li>
<li>Plans and executes plant run times to meet master production schedule.</li>
<li>Directs labor resources to achieve required manning levels in production areas.</li>
<li>Ensures regulatory, quality and hygiene standards are maintained within the department and that necessary documentation is completed.</li>
<li>Assists with the management of departmental health & safety compliance and with implementation of corrective actions.</li>
<li>Facilitate problem-solving sessions to rectify production issues.</li>
<li>Manages training needs and staff performance within area of responsibility.</li>
</ul>
<br>
<br>
<p><strong>Qualifications & Experience:</strong></p><br><br>
<br>
<br>
<ul>
<li>Bachelor’s degree in dairy / food technology, or a related field.</li>
<li>At least 2 years of experience at supervisory level reporting to plant manager.</li>
<li>Experience in operating fully automated Seafood plants.</li>
</ul>
<br>
<br>
<p>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now. </p><br><br>
<br>
<p>We offer competitive salary and benefits package for the right candidate.</p><br><br>
<p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Team Manager</strong></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Senior Advisory Consultant (HR Consulting & Capability Building) Location: Riyadh, Saudi Arabia We are looking for an experienced Senior Advisory Consultant to join a growing HR Consulting and Capability Building practice in Riyadh. This role is ideal for an HR professional with strong consulting expertise who is passionate about delivering strategic people solutions, leading client engagements, and supporting business growth.<br>Key Responsibilities Lead and deliver consulting projects across Learning & Development, Leadership Development, Talent Assessment & Management, and HR Process Consulting. Ensure the successful execution of consulting engagements while delivering an exceptional client experience. Partner with the sales team as a subject matter expert to develop tailored consulting solutions for prospective clients. Prepare and review proposals, presentations, and commercial documentation to support business development activities. Represent the organisation as a thought leader through webinars, roundtables, conferences, and other industry events. Build strong client relationships and contribute to the continued growth of the consulting and capability building practice.<br>Requirements MBA with a specialization in Human Resources.5–8 years of experience in HR consulting, advisory, capability building, or organisational development. Strong knowledge of HR best practices, leadership development, talent management, and HR process consulting. Excellent analytical, communication, presentation, and stakeholder management skills. Strong proficiency in Microsoft Office applications. High level of professionalism, integrity, and customer focus. Willingness to travel and work flexible hours when required.<br>What's on Offer Salary of SAR 40,000–45,000 per month. Family Benefits Opportunity to work on strategic consulting projects with leading organisations across the region. Collaborative and professional working environment with excellent career growth opportunities.<br>If you are passionate about helping organisations develop their people, improve performance, and deliver meaningful business impact through HR consulting, we'd love to hear from you. To apply, please submit your application online or send your CV to: careers@nouveaux-talents.com<br>*****Please note: A minimum of 5 years of HR Consulting/Advisory experience is mandatory. This role is not suitable for HR Generalists.
About Juffali Commercial Vehicles (JCV):<br>Juffali Commercial Vehicles is one of the leading providers of commercial transport solutions in Saudi Arabia. As the exclusive distributor of Mercedes-Benz and FUSO trucks and buses, JCV is committed to delivering premium products, exceptional after-sales services, and tailored fleet solutions. With a strong legacy and a focus on quality, innovation, and national talent development, JCV continues to play a key role in supporting the Kingdom’s transportation and logistics sector in line with Saudi Vision 2030.<br>Main Tasks & Responsibilities:<br>Manage and coordinate all interactions with government authorities to obtain, renew, and follow up on required permits, licenses, and approvals. Ensure full compliance with Saudi laws, regulations, and government requirements applicable to company operations. Maintain accurate records and documentation of all official correspondence with government entities. Assist in processing visa, residency, and labor-related documentation for employees. Responsible for SADAD payments, including government fees, fines, and official charges. Manage and administer all activities related to Muqeem platform, including residency issuance, renewal, transfers, and updates. Coordinate with Tamm (Traffic Department) for vehicle registrations, renewals, violations, and related services. Handle all transactions with immigration including visas, residency services, and employee records. Manage company accounts and services on Balady platform, ensuring municipality-related compliance and approvals. Coordinate with Civil Defense (Salama) for safety certifications, inspections, and compliance requirements. Manage and follow up on registrations and services through Logistic Platform (Ministry of Transport) to ensure compliance with transportation regulations.<br>Competencies & Skills:<br>Strong knowledge of Saudi government regulations, platforms, and administrative procedures. Excellent communication and interpersonal skills with government authorities and internal stakeholders. Strong organizational skills with the ability to manage multiple tasks and meet deadlines. High attention to detail and accuracy in documentation and compliance follow-up.<br>Personality Traits:<br>Diplomatic, professional, and trustworthy in dealing with government entities. Highly organized and detail-oriented. Reliable, responsible, and able to work independently with minimal supervision.<br>Education:<br>Bachelor’s or diploma degree in HR or any related discipline.
Role Description This is a full-time hybrid role for an Atlassian Solutions Architect, based in Riyadh, with flexibility for some remote work. The role involves designing and implementing tailored Atlassian solutions that align with client needs and business objectives. Key responsibilities include analyzing business processes, consulting with stakeholders to define requirements, developing integration solutions, and overseeing the deployment and optimization of the Atlassian suite. The Atlassian Solutions Architect will also provide technical expertise and guidance to ensure seamless execution of solutions.<br>Job Requirements:Designing and implementing Atlassian-based solutions across diverse industries and client environments. Strong leadership capabilities with ability to guide and mentor cross-functional teams and provide technical advisory across multiple projects. Ability to analyze client needs and design tailored solutions that align with business goals, scope, and cost considerations. Delivering high-quality solutions on time, while managing scope, resolving issues proactively, and ensuring client satisfaction. Strategic thinking with experience leading demos/POCs, and identifying opportunities. A problem-solving mindset, sense of ownership, innovation, and accountability. Excellent verbal and written communication skills, with the ability to influence both technical and business stakeholders. Fluency in English is essential.<br>Highly Desirable Qualifications:Proficiency in Solution Architecture and Integration, with the ability to design and implement scalable Atlassian solutions. Strong experience in Consulting and Business Process analysis to identify client needs and align technology solutions with business goals. Deep expertise across Atlassian solution domains, including ITSM, Agile at Scale, and Dev Ops. Strong hands-on experience configuring and implementing Jira Software, Jira Service Management, Jira Align, Bitbucket, and Confluence in complex enterprise environments. Familiarity with Agile frameworks such as SAFe, Scrum, or Kanban, and the ability to translate them into tooling configurations. Holding Atlassian certifications (e.g., ACP-620, ACP-420, ACP-120) and relevant accreditations in sales and delivery tracks is a strong plus. Holding non-Atlassian certifications such as ITIL v4 Foundation or higher, SAFe 6, or Dev Ops-related certifications are highly preferred. Excellent problem-solving and communication skills, with an aptitude for working collaboratively in hybrid work environments.
Job Purpose<br>The QA Senior Specialist is responsible for ensuring compliance with quality assurance standards and regulatory requirements related to controlled drugs. This role oversees inventory management, documentation, regulatory coordination, quality investigations, and continuous improvement initiatives while supporting compliance with SFDA regulations and Good Distribution Practices (GDP).<br>Key Responsibilities<br>Manage the custody and inventory of controlled drugs within the company and SFDA systems. Act as the primary point of contact with the Saudi Food and Drug Authority (SFDA) regarding inquiries, reporting, system management, and stock accountability. Serve as the main liaison with Commercial, Planning, and Customer teams for controlled drug sales requests. Manage quality deviations and customer complaints related to controlled drugs, including investigations, root cause analysis, CAPA implementation, and follow-up. Obtain import permits and oversee product clearance through the SFDA system. Supervise the preparation and distribution of controlled drugs, ensuring inventory accuracy and compliance with applicable regulations. Prepare and maintain documentation and records to ensure readiness for internal and external quality audits. Conduct quality awareness initiatives and training programs on Good Distribution Practices (GDP) and quality standards. Support risk assessments for quality processes and recommend corrective and preventive actions. Drive continuous improvement initiatives to enhance quality assurance operations. Monitor warehouse safety requirements and report any quality or safety deviations. Coordinate product recall activities with SFDA and suppliers, ensuring timely execution and proper documentation.<br>Qualifications & Experience<br>Bachelor's degree in Pharmacy, Quality Management, Life Sciences, or a related field. Minimum of 4 years of experience in Quality Assurance, preferably within the pharmaceutical or healthcare industry. Familiarity with warehouse operations and Good Distribution Practices (GDP). Experience working with SFDA regulations and systems is preferred. Strong analytical, problem-solving, and project management skills. Excellent organizational skills with strong attention to detail. Ability to work independently and collaboratively in a cross-functional environment. Proficiency in Microsoft Office applications and reporting dashboards.<br>Requirements<br>Working proficiency in both Arabic and English. Strong communication and stakeholder management skills. Commitment to quality, compliance, and continuous improvement.
This role will support the development management of apartment-led residential projects within the Residential Business Unit.<br><br>You will work closely with Development leadership and cross-functional teams to shape project strategy, support feasibility and business planning, define the residential product, coordinate design development and ensure projects progress through governance and approvals in line with Qiddiya's development objectives.<br><br>The successful candidate will bring strong development management capability, residential product understanding, commercial awareness and the ability to coordinate stakeholders across the full development lifecycle.<br><br>Responsibilities<br><br>Support the development management of residential apartment projects from early-stage feasibility through design, procurement, delivery coordination, and handover Coordinate inputs from Design, Delivery, Commercial, Cost Planning, Sales, Finance, Strategy, and external consultants Support product definition, unit mix, apartment typologies, amenities, customer proposition, and development strategy Monitor project progress against budget, programme, approvals, risks, and key development milestones Prepare development reports, presentations, governance submissions, and decision papers for senior leadership Support feasibility studies, business plans, design briefs, and project execution strategies Coordinate with consultants and internal teams to ensure design outputs align with commercial, operational, and customer requirements Track actions, risks, dependencies, and approvals across the project lifecycle Support procurement, tendering, and appointment of consultants and delivery partners Ensure projects comply with Qiddiya governance, stage-gate, reporting, and approval processes<br><br>Requirements<br><br>Bachelor's degree in Real Estate, Architecture, Engineering, Construction Management, Urban Planning, Business, or related field6+ years of experience in real estate development, development management, design management, or project management Experience working on residential apartment, mixed-use, masterplan, or large-scale real estate development projects Strong understanding of the residential development lifecycle, including feasibility, product definition, design development, procurement, construction coordination, and handover Developer-side or client-side experience is strongly preferred Good understanding of residential product, apartment layouts, unit mix, amenities, market positioning, and customer requirements Strong stakeholder management skills with the ability to coordinate across multiple internal and external teams Good commercial awareness, with understanding of budgets, cost plans, development appraisals, and programme drivers Strong reporting, presentation, and communication skills
Wall Street English Saudi Arabia is expanding, and we're preparing to open two brand-new learning centers in Jeddah. We're looking for passionate, energetic, and service-oriented Coaches who are ready to make a real difference in students' lives. At Wall Street English, we don't just teach English—we help people achieve their dreams. Whether it's advancing their careers, studying abroad, or opening new opportunities, you'll play a key role in every student's learning journey.<br>What You'll DoAs a Coach, you'll inspire, motivate, and guide students throughout their English learning experience by:Building strong, lasting relationships with students Delivering personalized coaching, feedback, and learning support Conducting First Lessons, Advising Sessions, and progress reviews Helping students stay motivated and achieve their learning goals Creating a welcoming, English-speaking environment throughout the center Supporting reception operations, bookings, and student engagement Celebrating student achievements and creating memorable learning experiences Working closely with our Service and Sales teams to deliver exceptional customer service.<br>✅ You'll be a great fit if you have:A Bachelor's degree Excellent spoken and written English Strong communication and interpersonal skills A passion for coaching, mentoring, or education A customer-focused mindset Confidence using technology and digital learning tools A positive attitude and the ability to thrive in a collaborative team environment Experience in education, training, hospitality, or customer service is an advantage.<br>Why Join Wall Street English? Be part of the launch of two exciting new centers in Jeddah Join one of the world's leading English language education brands Work in a modern, international, student-centered environment Receive comprehensive training and ongoing professional development Build a rewarding career where you help people transform their futures Collaborate with a passionate, supportive, and multicultural team<br>???? Location Jeddah, Saudi Arabia<br>???? Ready to Make an Impact? If you're passionate about education, love working with people, and want to help students unlock their potential, we'd love to hear from you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Regional QSHE Coordinator| Hail, Saudi Arabia</strong></p><br><br>
<br>
<br>
<p><strong>The Company</strong></p><br><br>
<p>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</p><br><br>
<p>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</p><br><br>
<p>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</p><br><br>
<br>
<br>
<p><strong>The Opportunity</strong></p><br><br>
<br>
<p>We are looking for a <strong>Regional QSHE Coordinator </strong>To maintain QSHE management systems within the region with regards to receiving; inspecting; handling; storing; selling; delivering a wide range of quality products to satisfy the needs of consumers & customers by implementing QSHE strategies; standards; policies & procedures.</p><br><br>
<br>
<p> <strong>Candidate must meet the following criteria to be shortlisted:</strong></p><br><br>
<br>
<ul>
<li>Bachelor’s degree in Dairy Technology or Food Science or related field</li>
<li> Member of IOSHE; ISO 9001:2008 certified Lead Auditor.</li>
<li> 2 to 3 years’ experience in Dairy <strong>QA</strong> and <strong>QMS</strong>; <strong>HSS</strong> and <strong>EMS</strong>; <strong>Experienced in ISO/HACCP</strong> implementation with certified companies</li>
<li>Knowledge in product composition, product Quality, food hygiene and food safety</li>
<li>Computer and SAP Environment exposure</li>
<li>Excellent spoken and written English & Arabic</li>
</ul>
<br>
<br>
<br>
<p>We offer competitive salary and benefits package for the right candidate.</p><br><br>
<br>
<p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Regional QSHE Coordinator</strong></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Team Manager – KAEC, Rabigh, Saudi Arabia</strong></p><br><br>
<br>
<br>
<br>
<p><strong>The Company</strong></p><br><br>
<br>
<p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion. For more details, please visit our website – www.almarai.com.</p><br><br>
<br>
<p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br>
<br>
<br>
<p><strong>About the Role:</strong></p><br><br>
<br>
<p>To manage a self-directing, multi-functional team in the manufacture and packaging of infant formula products while maintaining internal and regulatory standards and continuously improving production efficiencies in a safe manner</p><br><br>
<br>
<br>
<br>
<br>
<p> <strong>Key Responsibilities:</strong></p><br><br>
<br>
<br>
<ul>
<li>Works as part of the departmental management team to achieve business goals and develop & implement strategies.</li>
<li>Plans and executes plant run times to meet master production schedule.</li>
<li>Directs labor resources to achieve required manning levels in production areas.</li>
<li>Ensures regulatory, quality and hygiene standards are maintained within the department and that necessary documentation is completed.</li>
<li>Assists with the management of departmental health & safety compliance and with implementation of corrective actions.</li>
<li>Facilitate problem-solving sessions to rectify production issues.</li>
<li>Manages training needs and staff performance within area of responsibility.</li>
</ul>
<br>
<br>
<p><strong>Qualifications & Experience:</strong></p><br><br>
<br>
<br>
<ul>
<li>Bachelor’s degree in dairy / food technology, or a related field.</li>
<li>At least 2 years of experience at supervisory level reporting to plant manager.</li>
<li>Experience in operating fully automated Seafood plants.</li>
</ul>
<br>
<br>
<p>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now. </p><br><br>
<br>
<p>We offer competitive salary and benefits package for the right candidate.</p><br><br>
<p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Team Manager</strong></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><strong>About Rwaj</strong></p><p>Rwaj is a live commerce marketplace built for the Middle East, enabling sellers to sell through livestreams, auctions, and direct marketplace listings.</p><p></p><p>We are looking for a hands-on <strong>Finance Manager</strong> who can take ownership of Rwaj’s financial operations, marketplace accounting, seller payouts, VAT readiness, reconciliations, reporting, and financial controls.</p><p>This role is ideal for someone who understands e-commerce or marketplace businesses and can work across finance, operations, product, and technology teams.</p><p></p><p><strong>Role Overview</strong></p><p>The Finance Manager will be responsible for managing Rwaj’s financial operations and helping build the financial structure required for a marketplace business.</p><p>This is not only a bookkeeping role. We need someone who understands how money moves in a marketplace: buyer payments, seller balances, platform commissions, refunds, payouts, VAT, shipping-related costs, reconciliations, and management reporting.</p><p>The right candidate should be comfortable working in a startup environment, building processes from scratch, and translating business operations into clear financial controls and reports.</p><p></p><p><strong>Key Responsibilities<br></strong>Financial Operations</p><ul><li><p>Manage day-to-day finance operations for the marketplace.</p></li><li><p>Track buyer payments, seller balances, platform commissions, refunds, payouts, and related financial movements.</p></li><li><p>Ensure accurate recording of marketplace transactions and financial events.</p></li><li><p>Monitor outstanding balances, payable amounts, pending settlements, and operational financial exposure.</p></li><li><p>Support monthly closing, financial reporting, and management review.</p></li></ul><p></p><p><strong>Marketplace Accounting & Controls</strong></p><ul><li><p>Build and maintain controls around seller payouts, wallet balances, refunds, adjustments, and transaction reconciliation.</p></li><li><p>Ensure seller payable balances are accurately tracked and reported.</p></li><li><p>Review financial exceptions, unmatched transactions, failed payouts, delayed settlements, and refund-related issues.</p></li><li><p>Create clear approval workflows for finance-sensitive actions.</p></li><li><p>Help define internal policies for payouts, refunds, adjustments, and financial exception handling.</p></li></ul><p></p><p><strong>VAT, Tax & Compliance</strong></p><ul><li><p>Manage VAT-related financial preparation and reporting support.</p></li><li><p>Coordinate with external accountants, tax advisors, and relevant authorities when needed.</p></li><li><p>Ensure transactions are reviewed correctly from a VAT and invoice perspective.</p></li><li><p>Support VAT treatment for marketplace sales, shipping-related charges, refunds, credit notes, and cross-border activity.</p></li><li><p>Help maintain proper documentation and evidence for tax and audit readiness.</p></li></ul><p></p><p><strong>Reconciliation & Reporting</strong></p><ul><li><p>Reconcile payment transactions, bank statements, refunds, seller payouts, and operational finance records.</p></li><li><p>Prepare regular reports on revenue, commissions, seller liabilities, refunds, payout exposure, VAT, shipping-related costs, and financial exceptions.</p></li><li><p>Support management dashboards and financial reporting requirements.</p></li><li><p>Identify financial leakage, reconciliation gaps, and operational risks.</p></li><li><p>Work with the product and technology teams to improve finance-related reporting inside the admin platform.</p></li></ul><p></p><p><strong>Cross-Border & Subsidiary Coordination</strong></p><ul><li><p>Support finance coordination across Rwaj’s entities and operating countries.</p></li><li><p>Help track local expenses, intercompany-related items, bank activity, and cross-border financial flows.</p></li><li><p>Coordinate with local accountants or advisors where needed.</p></li><li><p>Ensure management has visibility over financial activity across different countries.</p></li></ul><p></p><p><strong>Process Building</strong></p><ul><li><p>Build finance SOPs for marketplace operations.</p></li><li><p>Help design finance workflows for launch and post-launch scale.</p></li><li><p>Work closely with the CEO, product team, engineering team, and operations.</p></li><li><p>Translate finance requirements into practical reports, dashboards, controls, and acceptance criteria.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p>7+ years of experience in accounting, finance, financial operations, or controllership.</p></li><li><p>Experience in e-commerce, marketplace, fintech, payments, logistics, or platform businesses is strongly preferred.</p></li><li><p>Strong understanding of accounting, VAT, reconciliations, payables, receivables, revenue reporting, and management reporting.</p></li><li><p>Experience with seller payouts, marketplace commissions, refunds, payment reconciliation, or wallet-like balances is highly preferred.</p></li><li><p>Familiarity with Saudi VAT and GCC tax requirements is a strong advantage.</p></li><li><p>Ability to work with product and engineering teams to define financial reports, system requirements, and controls.</p></li><li><p>Strong Excel or Google Sheets skills.</p></li><li><p>Experience with accounting systems, ERP tools, dashboards, or BI tools is a plus.</p></li><li><p>Detail-oriented, organized, and comfortable building processes from scratch.</p></li><li><p>Arabic and English proficiency preferred.</p></li></ul><p></p><p><strong>Nice to Have</strong></p><ul><li><p>Experience in marketplace platforms, e-commerce platforms, fintech, logistics, or online payment operations.</p></li><li><p>Experience with payment gateway reconciliation, seller settlement, refunds, or payout workflows.</p></li><li><p>Experience supporting VAT, tax filing, audits, or management reporting in Saudi Arabia or the GCC.</p></li><li><p>Experience working in a startup or fast-growing digital business.</p></li><li><p>Professional certification such as SOCPA, CPA, ACCA, CMA, or equivalent is a plus, but practical marketplace experience is more important.</p></li></ul><p></p>
Job Summary The Technical Delivery Sr. Specialist – Contact Center Solutions is responsible for leading the end-to-end technical delivery of awarded Contact Center projects, ensuring successful implementation in accordance with customer requirements, technical specifications, and project timelines. This role serves as the primary technical owner throughout project execution, coordinating with internal teams, technology vendors, and customers to deliver high-quality Contact Center solutions while ensuring proper configuration, integration, testing, documentation, and successful handover. Key Responsibilities Lead the technical delivery of Contact Center projects from project kickoff through customer acceptance and handover. Review project scope, solution design, and technical requirements to ensure successful implementation. Develop and manage implementation plans, technical milestones, and resource requirements. Coordinate with Project Managers, Sales, Presales, vendors, and customers throughout the project lifecycle. Lead the installation, configuration, integration, and deployment of Contact Center platforms and related technologies. Ensure all technical documentation, system configurations, licenses, certifications, and project deliverables are completed and maintained. Oversee system integration, testing, User Acceptance Testing (UAT), and go-live activities. Identify and resolve technical risks, issues, and dependencies to maintain project timelines. Conduct technical quality reviews to ensure solutions meet customer expectations and company standards. Provide technical guidance and leadership to implementation engineers and delivery teams. Support customer meetings by providing technical updates and addressing implementation challenges. Complete final project documentation and facilitate a smooth handover to support or managed services teams. Contribute to the continuous improvement of delivery processes, implementation standards, and technical best practices. Qualifications Bachelor's degree in Information Technology, Computer Engineering, Telecommunications, Computer Science, or a related field.3+ years of experience delivering enterprise Contact Center solutions. Hands-on experience implementing one or more Contact Center platforms such as Cisco Webex Contact Center, Genesys, Amazon Connect, Avaya, or similar. Experience with solution integration, SIP, VoIP, IVR, CRM integration, APIs, and reporting platforms is preferred. Relevant vendor certifications (Cisco, Genesys, sprinklr, Microsoft, AWS, or equivalent) are an advantage.