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Job Title : Head of IT Operations. Business Line/ Department : IT Operations. Reports to - Chief Technology Officer (CTO).<br>JOB DIMENSIONS: Number of Staff Supervised (Direct Reports): As per approved OS. Financial Responsibility: Capex/Opex for IT operations.<br>Job Purpose:The Job Holder is Responsible to. end-to-end delivery, reliability, and continuous improvement of IT operational services across Almanea's retail network. Leads four functions: Project & Program Management, Service Desk & Technical Support, Service Management, and Application Management.<br>Job Deliverables - Accountability. Description :Deliverables Integrated IT Operations Dashboard Project & Program Portfolio Management Service Desk Performance & User Satisfaction Reports Application Portfolio & Performance Management Major Incident & Problem Management (RCA Ownership) IT KPIs, Capacity & Continuous Improvement Plan<br> Know How (applying of knowledge & skills in job tasks) Duties Strategic IT Operations Leadership Define and execute the IT Operations roadmap aligned with Almanea CTO strategy. Establish and continuously improve the IT Operations governance framework. Serve as primary escalation point for all critical IT operational issues. Manage OPEX and CAPEX for IT operations within approved budgets. Drive a culture of accountability, service excellence, and continuous improvement.<br> Project & Program Management Oversight. Govern the IT project portfolio: priorities initiatives, manage dependencies, report to CTO. Ensure all IT projects are delivered on time, within budget, and to define quality standards. Champion PMI/Agile methodologies across the division.<br>Service Desk & Technical Support Oversee L1–L3 technical support for POS, ERP, in-store devices, and end-user computing. Define and monitor SLA targets and user satisfaction metrics. Ensure adequate staffing and tooling for Almanea’s retail calendar peaks.<br> IT Service Management Lead ITIL-aligned processes across incident, problem, change, release, and asset management. Produce regular service performance reports and KPI dashboards for the CTO. Partner with business units to capture requirements and deliver continuous application value.<br>Application Management Build Application management team with relative process and SOPsOversee lifecycle management of enterprise and retail applications including ERP, POS, WMS, OMS, Aftersales and CRM. Manage application vendors, licensing compliance, and cost optimization.<br>Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.<br>Qualification and Experience :<br>Minimum Qualification:Bachelor’s degree in computer science / information systems. Certified in ITIL 4 Foundation (mandatory); PMP or PRINCE2 Practitioner. COBIT, Azure/AWS preferred. Minimum Experience Minimum Experience of 10–12 years progressive IT experience; 5+ years in senior IT operations role. Retail or consumer electronics background strongly preferred. Proven experience is a must. Other Requirement (Skills Set) ITIL 4 (certification required) Enterprise IT infrastructure: networks, servers, cloud (Azure/AWS) Retail technology: POS,ERP, WMS, CRM, Stores Technologies HW/SW. ITSM tooling: Any Project management: PMP / Scrum or any equivalent one. Application management Lifecycle.

At our company, we believe that great projects are built by great people. We foster a collaborative, innovative, and supportive work environment where every team member is encouraged to contribute ideas, grow professionally, and make a meaningful impact.<br><br>We are committed to delivering high-quality architectural and construction solutions while maintaining the highest standards of integrity, excellence, and client satisfaction. Our diverse portfolio of projects provides opportunities to work on challenging and rewarding developments that help shape communities.<br><br>We invest in our employees through continuous learning, career development, and a culture of teamwork and respect. If you're looking for a workplace where your expertise is valued and your career can grow, you'll find a rewarding future with us.<br><br><br><br>Job Description<br><br>We are seeking a detail-oriented and proactive Architect of Record (AOR) Coordinator to support the successful delivery of architectural projects from design through construction. The AOR Coordinator will serve as the primary liaison between the design team, Architect of Record, consultants, contractors, and clients to ensure project documentation, regulatory compliance, and coordination activities are completed accurately and on schedule.<br><br>Key Responsibilities<br><br>Coordinate with the Architect of Record, design consultants, and internal project teams throughout all project phases. Manage and track architectural drawings, specifications, submittals, and project documentation. Ensure project documents comply with applicable building codes, regulations, and permitting requirements. Coordinate the submission of drawings and documents for authority approvals and permits. Monitor project schedules and support timely completion of deliverables. Review consultant drawings for consistency and coordination. Track Requests for Information (RFIs), submittals, design changes, and document revisions. Organize project meetings, prepare meeting agendas and minutes, and follow up on action items. Maintain document control and ensure all project records are current and properly archived. Support construction administration activities by coordinating responses to site-related technical issues. Communicate effectively with clients, contractors, consultants, and regulatory authorities. <br><br><br>Qualifications<br><br>Qualifications<br><br>Bachelor's degree in Architecture or a related field. 5 + years of experience in architectural project coordination, design, or construction administration. Strong understanding of construction documentation and architectural standards. Familiarity with local building codes, permitting processes, and authority requirements. Proficiency in Auto CAD and Microsoft Office Suite. Experience with document management platforms is an advantage. Excellent organizational, communication, and problem-solving skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. <br>Preferred Qualifications<br><br>Experience coordinating multidisciplinary design teams. Previous experience working with international consultants or large-scale projects. <br><br><br>Additional Information<br><br>Key Competencies<br><br>Attention to detail Time management Teamwork and collaboration Technical coordination Communication and stakeholder management Organization and document control Problem-solving and decision-making Adaptability and accountability

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Lead Engineer - Fuel to join our team!</p><p>The Lead Engineer Fuel will be responsible for providing technical engineering support and coordination for the design, construction, testing, commissioning, and handover of aviation fuel systems and associated infrastructure. The role will ensure that fuel system engineering activities are delivered in accordance with approved designs, project specifications, applicable aviation fuel standards, international codes, and client requirements. The position will coordinate closely with design consultants, contractors, construction teams, Quality, HSE, Planning, Procurement, Commissioning, and project management teams to ensure effective technical delivery and resolution of engineering issues throughout the project lifecycle.</p><p><strong>What You'll Be Doing:</strong></p><ul><li>Lead and coordinate engineering activities related to aviation fuel systems and infrastructure.</li><li>Review and coordinate the design and technical delivery of fuel storage, distribution, transfer, and dispensing systems.</li><li>Review engineering deliverables for fuel pipelines, fuel hydrant systems, pumping stations, filtration systems, valve chambers, storage facilities, and associated infrastructure.</li><li>Review drawings, specifications, calculations, technical reports, equipment data sheets, and other engineering deliverables.</li><li>Ensure fuel system designs comply with project specifications, client requirements, and applicable industry standards.</li><li>Coordinate interfaces between Fuel Systems and Civil, Structural, Mechanical, Electrical, Instrumentation, ICT, Fire &amp; Life Safety, and Airfield disciplines.</li><li>Review fuel demand, flow requirements, system capacity, pressure requirements, and hydraulic calculations.</li><li>Review fuel pipeline routing, sizing, pressure losses, hydraulic profiles, and network arrangements.</li><li>Provide technical support for fuel pumping, transfer, filtration, metering, control, and monitoring systems.</li><li>Review technical requirements for pumps, valves, filters, meters, tanks, instrumentation, control panels, and associated equipment.</li><li>Support the technical review of fuel hydrant systems, including hydrant pits, isolation valves, control systems, and aircraft servicing interfaces where applicable.</li><li>Review design provisions for isolation, drainage, venting, pressure control, emergency shutdown, leak detection, and system safety.</li><li>Coordinate with relevant disciplines regarding hazardous area classification and equipment requirements.</li><li>Review vendor and contractor technical submittments and verify compliance with approved specifications.</li><li>Review and respond to RFIs, technical queries, design clarifications, and site technical issues.</li><li>Provide engineering support to construction teams and assist in resolving technical issues encountered during installation.</li><li>Participate in design and constructability reviews and identify potential technical and interface issues.</li><li>Coordinate with Quality teams regarding inspection and testing requirements.</li><li>Review and support preparation of Inspection &amp; Test Plans (ITPs), testing procedures, and commissioning requirements.</li><li>Provide technical support during fuel system installation, testing, pre-commissioning, and commissioning.</li><li>Review and verify testing activities including pressure testing, pipeline integrity testing, flushing, cleaning, leak testing, and functional testing, as applicable.</li><li>Support commissioning teams during system start-up, functional testing, and performance verification.</li><li>Review technical documentation and ensure engineering records are maintained throughout project execution.</li><li>Review and coordinate as-built drawings, technical dossiers, O&amp;M documentation, and handover requirements.</li><li>Support the assessment of design changes, technical alternatives, and engineering variations.</li><li>Provide technical input for engineering-related changes and potential claims.</li><li>Identify technical risks, design gaps, constructability issues, and interface constraints and recommend mitigation measures.</li><li>Participate in engineering coordination meetings with consultants, contractors, vendors, and project stakeholders.</li><li>Track engineering actions, technical comments, RFIs, and design deliverables to ensure timely closure.</li><li>Ensure compliance with applicable JIG, EI/JIG, NFPA, API, ASME, ASTM, IEC, ISO, and other relevant standards, as applicable to the project.</li><li>Support the development of technical solutions that improve system reliability, maintainability, safety, and operational performance.</li><li>Provide technical guidance and support to Fuel Engineers and junior engineering personnel.</li><li>Maintain effective communication with construction and commissioning teams to ensure engineering requirements are properly implemented on site.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What Required Skills You'll Bring:</strong></p><ul><li>Bachelor s degree in Mechanical Engineering, Chemical Engineering, or a related engineering discipline.</li><li>8+ years of relevant engineering experience, with experience in aviation fuel systems, fuel infrastructure, oil &amp; gas, pipelines, or similar complex infrastructure projects.</li><li>Proven experience in fuel system engineering, design coordination, construction support, or commissioning.</li><li>Airport / aviation fuel experience is highly preferred.</li><li>Good knowledge of fuel storage, transfer, distribution, hydrant, pumping, filtration, and metering systems.</li><li>Experience coordinating multidisciplinary engineering interfaces.</li><li>Good understanding of engineering design, construction, testing, commissioning, and handover processes.</li><li>Professional Engineering certification is preferred.</li><li>Relevant aviation fuel / fuel systems training or certification is highly desirable.</li><li>Training related to JIG, EI/JIG, API, NFPA, ASME, ASTM, or other applicable industry standards is an advantage.</li><li>PMP or project management training is an advantage.</li><li>Relevant HSE certifications are an advantage.</li></ul><p><strong>What Desired Skills You'll Bring:</strong></p><ul><li>Strong technical and analytical skills.</li><li>Good engineering judgment and problem-solving abilities.</li><li>Strong coordination and interface management skills.</li><li>Excellent communication and stakeholder management capabilities.</li><li>Ability to work effectively with consultants, contractors, vendors, and multidisciplinary teams.</li><li>Strong attention to detail and commitment to engineering quality.</li><li>Proactive approach to identifying technical issues and risks.</li><li>Ability to work under demanding project schedules.</li><li>Strong teamwork and collaboration skills.</li><li>Ability to provide technical guidance to junior engineers.</li><li>Good understanding of construction and commissioning requirements.</li><li>Strong commitment to safety, quality, and technical compliance.</li></ul>

<p>Jasara PMC is helping shape the future of social infrastructure delivery in Saudi Arabia through solutions-based program management. As a joint venture between Public Investment Fund, Jacobs, and Saudi Aramco, the company plays a key role in supporting Vision 2030 by delivering complex programs with a strong focus on quality, performance, and stakeholder alignment. In this role, you will help strengthen visibility across major programs by turning project data into clear, decision-ready reporting for leadership and stakeholders. This is an opportunity to contribute to high-impact infrastructure work while partnering across teams to support effective governance, performance tracking, and informed decision-making.</p><p>Responsibilities</p><ul><li>Prepare and review project reporting packages for leadership and stakeholders.</li><li>Track program performance metrics, milestones, risks, and reporting deadlines.</li><li>Coordinate reporting inputs across project teams to ensure data accuracy.</li><li>Support governance meetings with timely status reports and action tracking.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in engineering, project management, business, or a related field. Experience preparing project reporting and PMO reporting, including executive dashboards and program performance reporting. Strong ability to analyze project data, risks, and milestones accurately. Proficiency with reporting tools such as Excel, Power BI, or similar platforms. Experience working in large-scale project, PMO, and infrastructure program environments. Experience coordinating with stakeholders across complex programs and preparing reporting for senior leadership, steering committees, and governance meetings.</p>

Company Overview:<br><br>Innovation Team is a leading provider of enterprise software solutions and system integration services, specializing in delivering cutting-edge digital transformation projects for top-tier clients across government, ICT, Health Care , and enterprise sectors etc. Partnered with global technology leaders like Pega, IBM, Google Cloud (Apigee), Dotcms and Contentsquare, we empower organizations to optimize business processes, harness AI/LLM technologies, and drive customer experience excellence.<br><br>Industry: Software Web Mobile Development, API Integration, Digital Transformation, Enterprise Solutions , Business & Ops Monitoring , Data & AI , ERP<br><br>Position Overview:<br><br>We are seeking a dynamic and strategic Chief Sales Officer (CSO) to spearhead our enterprise software sales initiatives. The CSO will be responsible for driving significant business growth, leading a high-performance sales team, forging strategic client relationships, and managing partnerships with technology vendors. This is a pivotal leadership role reporting directly CEO.<br><br>Key Responsibilities:<br><br>Develop and execute a comprehensive sales strategy aligned with Innovation Team's business objectives and growth targets.<br><br>Lead and mentor a team of Enterprise Software Sales Managers, fostering a performance-driven sales culture.<br><br>Identify and secure high-value enterprise deals across sectors such as government, ICT, banking, and large-scale enterprises.<br><br>Strengthen and expand partnerships with technology vendors (Pega, IBM, Google Cloud Apigee, Contentsquare, etc.).<br><br>Collaborate with pre-sales, delivery, and product teams to ensure seamless solution selling and client satisfaction.<br><br>Drive revenue growth through system integration projects, AI/LLM solutions, low-code platforms, and customer experience (CX) innovations.<br><br>Represent Innovation Team in key client and partner meetings, industry events, and strategic forums.<br><br>Monitor market trends, competitor activities, and emerging technologies to continuously refine sales strategies.<br><br>Qualifications & Experience:<br><br>15+ years of experience in enterprise software sales and system integration services ,Software Development including Web , Mobile ( Android & i OS ) Minimum 5 years of proven track record as a Chief Sales Officer (CSO) or equivalent senior sales leadership role within software sales Strong network and proven success in selling complex IT solutions to Saudi Government, ICT, Health Care etc. and large enterprises etc Experience in managing partnerships/licenses with global technology vendors Expertise in selling low-code platforms and integration technologies (Pega, IBM Integration, Dotcms ,Google Cloud Apigee) Familiarity with AI/LLM-based solutions, chatbots, and CX platforms like Contentsquare Strong leadership skills with the ability to lead, motivate, and scale a sales team Excellent communication, negotiation, and relationship-building skills Must be Saudi National with Excellent English command and can speak Digital Business Language <br><br>Preferred Certifications (Any of the following):<br><br>Pega Certified Business Architect (PCBA) or System Architect (PCSA) IBM Integration Bus (IIB) / IBM Cloud Pak certifications Google Cloud Apigee API Management certification Experience with AI-driven solutions like LLMs and chatbot frameworks Contentsquare CX platform knowledge or certifications

<p>Our client is a well-established manufacturing organization seeking a Production Manager to lead its production operations and ensure the efficient delivery of manufacturing objectives. The company is committed to maintaining high standards of product quality, operational efficiency, and workplace safety while supporting continued business growth.</p><p><b><br></b></p><p><b>The Role</b></p><p>The Production Manager will oversee all production activities, ensuring manufacturing operations are executed safely, efficiently, and in line with production plans. The successful candidate will lead production teams, optimize manufacturing performance, and drive continuous improvement initiatives across the facility.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Lead daily production operations across the manufacturing facility.</li><li>Develop production schedules that meet customer demand and operational capacity.</li><li>Monitor production efficiency, quality, and operational costs.</li><li>Ensure compliance with quality, safety, and environmental standards.</li><li>Coordinate with Planning, Supply Chain, Maintenance, and Quality departments.</li><li>Implement Lean Manufacturing and process improvement initiatives.</li><li>Monitor equipment utilization and production performance.</li><li>Develop production KPIs and management reports.</li><li>Manage production budgets and workforce planning.</li><li>Lead employee development, performance management, and succession planning.</li><li>Support new product introductions and manufacturing optimization projects.</li><li>Foster a culture of continuous improvement and operational excellence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering, Manufacturing, Industrial Engineering, or a related discipline.</li><li>8+ years of manufacturing experience, including production management responsibilities.</li><li>Strong understanding of manufacturing operations and production planning.</li><li>Experience implementing Lean Manufacturing initiatives.</li><li>Excellent leadership, analytical, and decision-making skills.</li><li>Strong understanding of HSE and quality management systems.</li><li>Experience working with ERP manufacturing systems.</li><li>Fluency in English is required; Arabic would be considered an advantage.</li></ul>

<p>Our client is a well-established organization seeking an experienced Operations Manager to oversee operational performance and ensure the efficient delivery of business objectives. The company is focused on improving operational efficiency, strengthening cross-functional collaboration, and maintaining high standards of service and execution.</p><p>The Operations Manager will lead day-to-day business operations while developing processes that improve productivity, quality, and overall organizational performance. Working closely with senior leadership, the successful candidate will ensure operational activities align with strategic objectives and support sustainable business growth.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Lead and oversee daily operational activities across assigned business functions.</li><li>Develop operational plans that support business objectives.</li><li>Monitor operational performance using established KPIs.</li><li>Identify opportunities to improve efficiency, productivity, and service quality.</li><li>Develop and implement operational policies and procedures.</li><li>Manage departmental budgets and resource allocation.</li><li>Collaborate with Finance, HR, Procurement, and other departments to ensure operational alignment.</li><li>Lead operational improvement and transformation initiatives.</li><li>Monitor compliance with company policies, health and safety requirements, and regulatory standards.</li><li>Prepare operational reports for senior management.</li><li>Coach, develop, and manage operational teams.</li><li>Support business continuity and risk management initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Operations Management, Engineering, or a related discipline.</li><li>8+ years of operational management experience.</li><li>Demonstrated experience leading cross-functional teams.</li><li>Strong understanding of operational planning and performance management.</li><li>Excellent leadership, organizational, and decision-making skills.</li><li>Experience implementing operational improvement initiatives.</li><li>Strong analytical, communication, and stakeholder management capabilities.</li><li>Experience within GCC markets is preferred.</li><li>Fluency in English is required; Arabic would be considered an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br> Jobs for Humanity is partnering with Ocean Marine to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. <br> Company Name: Ocean Marine<br> <br>Job Description<br> <p>You will lead the safe, compliant delivery of marine construction projects, coordinating engineering, resources, and execution plans from site preparation through closeout. This role balances schedule, cost, quality, and safety performance while working closely with cross-functional teams and stakeholders on challenging field conditions.</p><br> Job Purpose <p>Deliver marine construction projects that meet schedule and budget targets while maintaining zero safety-critical incidents. Ensure construction quality through inspection and testing, minimize rework through effective planning, and achieve smooth, timely project documentation handover at closeout.</p><br> Job Duties and Responsibilities <ul> <li>Marine construction methods</li><li>Dredging and seabed preparation</li><li>Structural concrete/steel basics</li><li>Project planning and scheduling (Primavera)</li><li>QA/QC inspections and reporting</li><li>Risk assessments and permits</li><li>Strong safety leadership</li><li>Cross-functional coordination</li><li>Problem-solving under field conditions</li><li>Stakeholder communication</li> </ul> <br> <br>Qualifications<br> Required Qualifications <ul> <li>Marine construction methods</li><li>Dredging and seabed preparation</li><li>Structural concrete/steel basics</li><li>Project planning and scheduling (Primavera)</li><li>QA/QC inspections and reporting</li><li>Risk assessments and permits</li><li>Safety leadership (zero safety-critical incidents)</li><li>Cross-functional coordination</li><li>Problem-solving under field conditions</li><li>Stakeholder communication</li> </ul> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It With Pride.</b></p><br><p>You deliver detailed continuous business and customer analysis and insight with a focus on driving best practice through simplification, efficiency, consistency by aligning common outputs across accounts.</p><br><p><b>How you will contribute</b></p><br><p>You will:</p><br><ul><li>Provide support and training to enable effective use of sales systems.</li><li>Maintain&nbsp;and optimize systems for sales&nbsp;(including functionalities for customer&nbsp;management, tour planning, promotion&nbsp;planning, listing maintenance, shelf audit&nbsp;and reporting).</li><li>Provide support to users with&nbsp;specific technical problems in cooperation&nbsp;with IT service providers.</li><li>Drive continuous improvement of&nbsp;existing software and automation of new processes.</li></ul><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Relevant experience in IT and sales</li><li>Knowledge of sales processes and systems</li><li>Facilitation skills to demonstrate use and functionality of sales systems</li><li>Problem-solving skills</li></ul><p><b><u>More about this role</u></b></p><br><p><b>General Accountabilities: </b></p><br><ul><li>Supports the Sales Capability and Development Manager in planning for the different RTM enhancements and initiatives (eg. Retail modelling) while ensuring delivery in timely and high-quality manner.</li><li>Ensures timely and accurate delivery of all report / ad-hoc information requests through distributors’ Sales Coordinators/Sales Analysts.</li><li>Supports Sales Capability and Development Manager in evolving/enhancing performance measurement reports covering all categories:</li><li>Coverage Effectiveness/Route Productivity Reports: measuring the effectiveness of our outlet selection, routes efficiency and field force compliance to routes.</li><li>Trade Marketing Reports: measuring POS deployment, productivity, internal distribution and in-store execution.</li><li>Supports Sales Capability and Development Manager in analysing output from Productivity Reports, recommending solutions and following through corrective actions agreed with field sales management.</li><li>Lead and manage a team of routing specialists that are responsible for continuous routing optimization, covering: geographic spread, customer data base, and process.</li><li>Lead and manage a team of sales analysts that are responsible for sales KPIs reports generation and providing advanced analysis.</li><li>Responsible for ensuring Master data and sales data accuracy.</li></ul><p><b>Sales Systems</b></p><br><ul><li>Develop and own the BU sales systems framework</li><li>Lead Sales Force Automation activities - proactively manage the technical and commercial capabilities</li><li>Participate/ support RTM projects</li><li>Provide expertise in Territory management - route planning and coverage activities</li><li>Enable usage of trade segmentation/ RE classification/ in sales reporting</li><li>Participate in sales planning activities and track the execution of those activities</li><li>Manage Navigator, Sapphire programs implementation</li><li>In-store monitoring- Tracking tools</li><li>Supports Sales Capabilities and Systems Manager in evolving/enhancing Back &amp; Front Office Sales Force Automation features.</li><li>Sales analysis &amp; Reporting</li><li>KPI management (Manage monthly sales KPIs review session with regional sales managers providing in depth analysis, highlighting opportunities and follow up on action plans)</li></ul><p><b>Sales Operations</b></p><br><ul><li>Manages planning and execution of Field Force Incentive Program including designing field force incentive programs, clear documentation of KPIs, timely capturing of monthly targets, timely capturing of actual performance vs. target and remuneration calculation</li><li>Sales Performance Reports: measuring channel/regional performance vs. target.</li><li>Lead Sales Analysis &amp; reporting</li><li>KPI management</li><li>Be guardian of existing Sales Policies &amp; Guidelines; responsible for regular updates and development of new ones</li><li>Lead activities for Trade Terms maintenance, update, consistency and market competitiveness.</li></ul><p><b>Legal &amp; Compliance: </b></p><br><ul><li>Know the ethical and legal compliance responsibilities of the position; lead ethically and model compliant behaviour.</li><li>Maintain an environment where employees can speak up without fear of retaliation.</li><li>Ensure employees in area of responsibility understand the compliance responsibilities of their jobs and actively participate in the compliance program</li></ul><p><b>Sales Systems</b></p><br><ul><li>Develop and own the BU sales systems framework</li></ul><p><b>What extra ingredients you will bring:</b></p><br><ul><li><span>Strong Interpersonal skills i.e. communication, listening, presentation, negotiations, conflict resolution, and facilitation. </span></li><li><span>Accountable with the ability to set clear objectives, manage and deliver against agreed upon targets and in essence be self-driven.</span></li><li><span>Financial understanding</span></li><li><span>Project management skills i.e. leadership, organising, goal setting and follow through</span></li><li><span>Ability to manage and influence a large population of stakeholders</span></li><li><span>Strong Analytical Skills &amp; </span><span>Strong learning agility </span></li><li><span>Minimum 3 years of experience in the field of sales / distribution at a middle management position</span></li><li><span>Previous external Sales experience</span></li><li><span>Previous Category experience </span></li><li><span>Strong command of English (spoken and written) and of MS office</span></li></ul><p><b>Education / Certifications:</b></p><br><ul><li><span>BA from an accredited University preferably Business Administration.</span></li></ul>&amp;#xa;&amp;#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.&nbsp;<p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularSales OperationsSales </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Ground Safety Specialist supports the implementation of the Safety Management System (SMS) with a focus on ground operations and maintenance &amp; engineering by monitoring safety reports, assisting in investigations, and analysing operational data. The role contributes to identifying safety hazards, ensuring compliance with safety standards, and promoting a proactive safety culture. Working closely with ground operations and M&amp;E departments, the specialist helps drive continuous improvement in ground safety performance.</p><p>Key Responsibilities:</p><ul><li>Monitor and support ground operations and M&amp;E safety by reviewing operational data and safety reports specific to ground and maintenance area.</li><li>Assist in the implementation of the Safety Management System (SMS) within ground operations and M&amp;E.</li><li>Conduct preliminary investigations into ground-related safety incidents and assist senior staff in root cause analysis.</li><li>Liaise with ground operations and M&amp;E teams to ensure timely submission and follow-up of safety reports.</li><li>Support development and delivery of safety training and briefings related to ground operations and M&amp;E departments.</li><li>Maintain awareness of regulatory requirements and assist in compliance monitoring.</li><li>Contribute to safety promotion activities targeting ground operations and M&amp;E personnel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in aviation, Aeronautical Science, Engineering, or related discipline. SMS Certificate is preferred. Minimum 1 year experience in aviation safety, ground operations or maintenance &amp; engineering. Fresh graduates may be considered with relevant aviation/engineering qualifications.</p>

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.<br><br>The OGC Business Manager will be responsible for overseeing the Oil, Gas & Chemical (OGC) business across KSA & Bahrain. Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on performance, client satisfaction, and continuous improvement.<br><br><br><br>Job Description<br><br>Develop and execute strategic plans for the OGC business in KSA & Bahrain, ensuring alignment with company objectives and growth targets. Conduct market analysis to assess current and future demand, identifying new business opportunities and areas for expansion. Establish short and long-term goals, including the launch of new services, diversification, and initiatives for business development. Oversee and assess the performance of Sub-Business Unit Managers, ensuring they meet business objectives. Provide expert consultancy in OGC testing to clients, enhancing customer satisfaction and identifying areas for service improvement. Prepare reports on business performance and projects progress to senior management. Foster and maintain strong customer relationships, ensuring exceptional service delivery and client retention. Optimize resource utilization to maintain high standards of quality and performance within OGC laboratories. Supervise and lead OGC staff, including subcontractors, promoting effective teamwork and achieving operational excellence. Champion a culture of safety by ensuring compliance with SGS health and safety policies and procedures. Ensure full compliance with ISO standards and the successful implementation of the Quality Management System across operations. <br><br>Qualifications<br><br>Bachelor’s degree in Science, preferably in Chemistry. Fluent in English (both written and spoken). Arabic is an added value. 15+ years of experience in managing countrywide operations within the OGC sector, including downstream, trading, and testing operations, with a proven track record of leading large teams across multiple locations. Hands-on background in marine and laboratory operations within the oil, gas & chemical logistics chain. Experience in vessel operations: loading/discharge supervision, custody transfer, sampling, documentation, coordination with terminals and surveyors Laboratory testing experience including fuels, LPG, crude, or chemical testing coordination and QA/QC exposure Customer interface: interaction with major producers, traders, and terminal operators ISO Certification or experience in Quality Management. Experience in inspection services. Change management and ability to lead transformation Initiatives. Strong negotiation, communication, and interpersonal skills. Ability to represent the company and build customer relationships

Peergrowth is currently supporting a leading flexible packaging manufacturer in Saudi Arabia in identifying an experienced Sales Manager – Business Development to be based in Riyadh.<br>The client has an established presence in the region and offers a comprehensive portfolio of flexible packaging solutions for food, FMCG, beverage, dairy, pharmaceutical, personal care, hygiene and industrial applications, serving customers across the Saudi market and wider region.<br>The successful candidate will be responsible for driving sales growth, developing new business opportunities and strengthening relationships with key customers, decision-makers and strategic accounts across Saudi Arabia.<br>Key Responsibilities Develop and execute sales and business development strategies for the company's flexible packaging portfolio. Drive revenue and profitability growth by identifying and converting new customer and market opportunities. Develop strong relationships with FMCG companies, food manufacturers, beverage companies, dairy producers, pharmaceutical companies, personal care businesses and industrial customers. Identify and develop new business opportunities across the Saudi packaging market. Promote and position the company's flexible packaging solutions based on customer and application requirements. Work closely with internal technical, production and commercial teams to understand customer requirements and propose suitable packaging solutions. Manage the complete sales cycle, including lead generation, customer meetings, quotations, negotiations, order closure and collections. Develop and maintain a strong sales pipeline and provide accurate sales forecasts to management. Manage and grow key accounts while identifying opportunities for cross-selling and increasing customer share. Monitor market developments, competitor activities, pricing and emerging opportunities within the flexible packaging sector. Coordinate with internal teams to ensure successful execution of customer projects and timely delivery of solutions. Ensure timely follow-up on quotations, offers, orders and collections. Participate in customer meetings, industry exhibitions, conferences and relevant packaging events. Support the continued expansion of the company's customer base and market presence across Saudi Arabia.<br>Ideal Candidate Profile10–15 years of experience in sales/business development within the flexible packaging industry. Strong technical and commercial understanding of flexible packaging products and solutions. Proven track record of business development, new customer acquisition and key account management within the Saudi market. Established network among FMCG companies, food manufacturers, beverage companies, dairy companies, pharmaceutical companies, personal care businesses and industrial customers. Experience handling specification-driven sales and working with procurement, commercial and technical stakeholders would be highly advantageous. Strong understanding of the Saudi flexible packaging and manufacturing market. Commercially driven with strong negotiation, presentation and relationship-management capabilities. Ability to identify new market opportunities and convert prospects into long-term customers. Strong track record of achieving sales, revenue and profitability targets. Bachelor's degree in Business, Marketing, Engineering, Packaging Technology or a related discipline is preferred. Saudi market experience is strongly preferred, particularly candidates with an established customer network across KSA.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. We are currently looking to hire an IT Deskside Support Engineer ( 12 months Contract) Location: Riyadh, Saudi Arabia<br>Kindly share your resume to parul.sharma@aven-sys.com <br>Job Summary:A Deskside Engineer provides on-site, hands-on IT support to end users. The role focuses on resolving hardware, software, and peripheral issues that cannot be handled remotely by the service desk, ensuring a smooth and productive end-user experience. Responsibilities：Provide on-site Level 2 deskside support for end users, including desktops, laptops, monitors, printers, and peripherals Diagnose, troubleshoot, and resolve hardware and software issues in a timely and professional manner Perform IMACD activities (Install, Move, Add, Change, De-install) for end-user devices Support OS installation, reimaging, encryption, driver installation, and application deployment Handle incident and service request tickets via the ITSM/ticketing system and provide regular status updates to users Escalate unresolved or complex issues to L3 teams or specialized support groups when required Support user onboarding and offboarding, including device setup and access readiness Maintain and contribute to the knowledge base, documenting recurring issues, workarounds, and solutions Coordinate with third-party vendors for hardware repair, replacement, and warranty cases Ensure compliance with SLA, security, and IT policies during support delivery Technical Skill:Strong knowledge of: Windows OS (Windows 10/11), Office productivity tools, Desktop/laptop hardware and peripherals Hands-on experience with: Device imaging and deployment tools (e.g., SCCM / endpoint tools) and Active Directory basics (join domain, user/group support) Familiarity with ITIL / ITSM processes Good troubleshooting, communication, and customer service skills Ability to work independently in an on-site support environment WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Parul.sharma@aven-sys.com. Your interest will be treated with strict confidentiality. CONSULTANT DETAILSConsultant Name: Parul Sharma Avensys Consulting Pte Ltd EA Licence 12C5759Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

About the Role UMQ Co. is looking for a highly creative and experienced Senior Interior Designer to join our growing team in Jeddah. This role is ideal for a design professional with a strong background in commercial interior design and fit-out projects, capable of leading projects from concept development through construction documentation and execution. The successful candidate will combine creativity with technical expertise, ensuring exceptional design quality while delivering projects that meet client expectations, project budgets, and timelines. Key Responsibilities Lead the full interior design process from concept design to project completion. Develop innovative and functional design concepts aligned with client requirements, brand identity, and project objectives. Prepare detailed space planning, layouts, mood boards, design presentations, and material palettes. Produce comprehensive technical and construction documentation, including detailed drawings, specifications, and joinery details. Develop and coordinate FF&E packages, material schedules, finishes, and furniture specifications. Review shop drawings and material submittals to ensure compliance with design intent. Coordinate closely with architects, MEP consultants, structural engineers, contractors, and project managers throughout all project phases. Conduct site visits to monitor design implementation and resolve technical issues during construction. Participate in client meetings, design workshops, and presentations while providing professional design recommendations. Ensure all designs comply with applicable building codes, industry standards, and fit-out best practices. Manage multiple projects simultaneously while maintaining high-quality design deliverables within established budgets and schedules. Mentor junior designers and contribute to maintaining high design standards across the team. Required Qualifications Bachelor's Degree in Interior Design, Interior Architecture, Architecture, or a related discipline.+8years of professional experience in interior design, preferably within commercial, hospitality, workplace, or fit-out projects. Strong portfolio demonstrating concept development, technical detailing, and completed project execution. Advanced knowledge of space planning, design development, detailing, and construction documentation. Strong understanding of interior materials, finishes, furniture systems, joinery detailing, and FF&E specifications. Excellent knowledge of local construction practices and fit-out execution processes. Proficiency in:Auto CADSketch UpRevit Adobe Creative Suite (Photoshop, InDesign, Illustrator) Microsoft Office Experience with Revit and 3D visualization software (3ds Max, Enscape, Lumion, or V-Ray) is highly desirable. Strong understanding of building codes, accessibility standards, and construction coordination. Excellent communication, presentation, problem-solving, and stakeholder management skills. Ability to work under pressure, manage multiple deadlines, and thrive in a collaborative, fast-paced environment. Preferred Skills Commercial Interior Design Corporate Workplace Design Retail & Hospitality Projects Fit-Out & Design Coordination Technical Detailing FF&E Development Material & Finish Selection Site Coordination Client Management Project Delivery Design Leadership<br>If you are passionate about creating exceptional interior environments and delivering innovative design solutions, we'd love to hear from you.<br>send your Portfolio via hr@umqstudio.com.

About the Role UMQ Co. is looking for a highly creative and experienced Senior Interior Designer to join our growing team in Jeddah. This role is ideal for a design professional with a strong background in commercial interior design and fit-out projects, capable of leading projects from concept development through construction documentation and execution. The successful candidate will combine creativity with technical expertise, ensuring exceptional design quality while delivering projects that meet client expectations, project budgets, and timelines. Key Responsibilities Lead the full interior design process from concept design to project completion. Develop innovative and functional design concepts aligned with client requirements, brand identity, and project objectives. Prepare detailed space planning, layouts, mood boards, design presentations, and material palettes. Produce comprehensive technical and construction documentation, including detailed drawings, specifications, and joinery details. Develop and coordinate FF&E packages, material schedules, finishes, and furniture specifications. Review shop drawings and material submittals to ensure compliance with design intent. Coordinate closely with architects, MEP consultants, structural engineers, contractors, and project managers throughout all project phases. Conduct site visits to monitor design implementation and resolve technical issues during construction. Participate in client meetings, design workshops, and presentations while providing professional design recommendations. Ensure all designs comply with applicable building codes, industry standards, and fit-out best practices. Manage multiple projects simultaneously while maintaining high-quality design deliverables within established budgets and schedules. Mentor junior designers and contribute to maintaining high design standards across the team. Required Qualifications Bachelor's Degree in Interior Design, Interior Architecture, Architecture, or a related discipline.+8years of professional experience in interior design, preferably within commercial, hospitality, workplace, or fit-out projects. Strong portfolio demonstrating concept development, technical detailing, and completed project execution. Advanced knowledge of space planning, design development, detailing, and construction documentation. Strong understanding of interior materials, finishes, furniture systems, joinery detailing, and FF&E specifications. Excellent knowledge of local construction practices and fit-out execution processes. Proficiency in:Auto CADSketch UpAdobe Creative Suite (Photoshop, InDesign, Illustrator) Microsoft Office Experience with Revit and 3D visualization software (3ds Max, Enscape, Lumion, or V-Ray) is highly desirable. Strong understanding of building codes, accessibility standards, and construction coordination. Excellent communication, presentation, problem-solving, and stakeholder management skills. Ability to work under pressure, manage multiple deadlines, and thrive in a collaborative, fast-paced environment. Preferred Skills Commercial Interior Design Corporate Workplace Design Retail & Hospitality Projects Fit-Out & Design Coordination Technical Detailing FF&E Development Material & Finish Selection Site Coordination Client Management Project Delivery Design Leadership<br>If you are passionate about creating exceptional interior environments and delivering innovative design solutions, we'd love to hear from you.<br>send your Portfolio via hr@umqstudio.com.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Inbox Business Technologies is looking for an experienced Adoption &amp; Measurement Analyst (BI) to own the measurement engine of the programme — designing and maintaining the KPI framework, surveys and dashboards that track engagement, data literacy and satisfaction, and turning data into insight that steers the change effort.<br> Employment Type: Full-time employment Responsibilities Build and maintain the adoption KPI framework across the three metric themes (Employee Engagement, Data Literacy, Employee Satisfaction).<br> Design and administer surveys and polls (awareness, satisfaction) with the SMEs, and analyse results including sentiment and trends.<br> Develop Power BI dashboards and progress-tracking reports at the defined quarterly / annual cadences.<br> Calculate metrics per the RFP's defined calculation methods (e.<br>g., completion rates, attendance rates, survey scores).<br> Provide adoption insights and recommendations to the Change &amp; Communications Lead.<br> Maintain data quality, definitions and documentation for all measures.<br> 4–7 years in data / BI analysis, insights or measurement — ideally in change, HR, or programme analytics.<br> Proven dashboard delivery and survey-based measurement experience.<br> Power BI dashboard design; advanced Excel; basic statistics.<br> KPI framework design and adoption/change metrics.<br> Survey design and tools (MS Forms / Qualtrics); sentiment and trend analysis.<br> Certifications in Microsoft PL-300 (Power BI Data Analyst) — preferred.<br> Language: English (fluent).<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

At our company, we believe that great projects are built by great people. We foster a collaborative, innovative, and supportive work environment where every team member is encouraged to contribute ideas, grow professionally, and make a meaningful impact.<br><br>We are committed to delivering high-quality architectural and construction solutions while maintaining the highest standards of integrity, excellence, and client satisfaction. Our diverse portfolio of projects provides opportunities to work on challenging and rewarding developments that help shape communities.<br><br>We invest in our employees through continuous learning, career development, and a culture of teamwork and respect. If you're looking for a workplace where your expertise is valued and your career can grow, you'll find a rewarding future with us.<br><br><br><br>Job Description<br><br>We are seeking a detail-oriented and proactive Architect of Record (AOR) Coordinator to support the successful delivery of architectural projects from design through construction. The AOR Coordinator will serve as the primary liaison between the design team, Architect of Record, consultants, contractors, and clients to ensure project documentation, regulatory compliance, and coordination activities are completed accurately and on schedule.<br><br>Key Responsibilities<br><br>Coordinate with the Architect of Record, design consultants, and internal project teams throughout all project phases. Manage and track architectural drawings, specifications, submittals, and project documentation. Ensure project documents comply with applicable building codes, regulations, and permitting requirements. Coordinate the submission of drawings and documents for authority approvals and permits. Monitor project schedules and support timely completion of deliverables. Review consultant drawings for consistency and coordination. Track Requests for Information (RFIs), submittals, design changes, and document revisions. Organize project meetings, prepare meeting agendas and minutes, and follow up on action items. Maintain document control and ensure all project records are current and properly archived. Support construction administration activities by coordinating responses to site-related technical issues. Communicate effectively with clients, contractors, consultants, and regulatory authorities. <br><br><br>Qualifications<br><br>Qualifications<br><br>Bachelor's degree in Architecture or a related field. 5 + years of experience in architectural project coordination, design, or construction administration. Strong understanding of construction documentation and architectural standards. Familiarity with local building codes, permitting processes, and authority requirements. Proficiency in Auto CAD and Microsoft Office Suite. Experience with document management platforms is an advantage. Excellent organizational, communication, and problem-solving skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. <br>Preferred Qualifications<br><br>Experience coordinating multidisciplinary design teams. Previous experience working with international consultants or large-scale projects. <br><br><br>Additional Information<br><br>Key Competencies<br><br>Attention to detail Time management Teamwork and collaboration Technical coordination Communication and stakeholder management Organization and document control Problem-solving and decision-making Adaptability and accountability

The Fire Safety Engineering Lead will act as a technical subject matter expert responsible for leading fire and life safety engineering activities at KAUST. The role will provide technical leadership in fire engineering design reviews, compliance validation, fire risk assessments, inspections, investigations, and continuous improvement. The position will also lead and mentor Fire Safety Engineers, support the Authority Having Jurisdiction (AHJ) framework, and ensure compliance with Saudi Building Code (SBC), NFPA, International Fire Code (IFC), and KAUST requirements.<br>Responsibilities<br><br>Lead the technical delivery and execution of fire and life safety engineering activities. Lead, supervise, mentor, and develop a team of Fire Safety Engineers. Conduct technical reviews and compliance validation in accordance with KAUST procedures and delegated authorities. Review fire and life safety designs for new construction, renovations, research facilities, and high-hazard environments. Apply and interpret Saudi Building Code (SBC), NFPA, International Fire Code (IFC), and KAUST requirements. Conduct fire risk assessments and develop risk-based mitigation strategies. Oversee fire and life safety inspections, field assessments, system verifications, and incident investigations. Provide technical assurance for inspection, testing, and maintenance (ITM) of fire protection systems. Review fire protection system deficiencies and escalate overdue or high-risk corrective actions. Lead or support investigations related to fire incidents, system failures, impairments, and unwanted fire alarms. Identify root causes and recommend corrective and preventive actions. Develop and deliver fire and life safety training for engineering, operations, emergency response, and other personnel. Develop and maintain fire engineering standards, technical procedures, and guidance documents. Establish and monitor fire and life safety objectives, metrics, and KPIs. Analyze performance data, identify trends, and lead technical improvement initiatives. Maintain accurate and audit-ready technical, inspection, investigation, and compliance records.<br><br><br><br>Requirements<br><br><br><br>Bachelor's degree in Fire Engineering, Fire Protection Engineering, Mechanical Engineering, or a related engineering discipline. Minimum 8+ years of professional experience in fire protection engineering, fire systems engineering, or a closely related field. Strong practical knowledge of Saudi Building Code (SBC), NFPA, and International Fire Code (IFC). Proven experience in fire engineering design reviews and compliance validation. Proven experience conducting fire risk assessments and developing mitigation strategies. Experience with fire protection system inspection, testing, and maintenance activities. Experience leading or supporting fire incident investigations and corrective and preventive actions. Proven experience leading, supervising, and mentoring technical engineering professionals. Strong knowledge of fire and life safety engineering principles and practices. Chartered Engineer (CEng), Professional Engineer (PE), or equivalent certification is preferred. Recognized fire protection or fire safety certifications such as NFPA CFPS, CFPE, CFAITMS, CWBSP, or NICET are preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Quality Assurance Specialist to monitor, evaluate, and analyze customer service interactions across multiple channels.<br> The role is responsible for ensuring compliance with quality standards, company policies, and SOPs while supporting an excellent customer experience.<br> The successful candidate will conduct quality evaluations, prepare performance reports, monitor KPIs, identify performance gaps, and provide data-driven insights to support continuous improvement.<br> The role will also involve collaborating with trainers, team leaders, and management to improve service quality and customer satisfaction.<br> Minimum 1 year of experience in Customer Service/Contact Center Quality Assurance (QA).<br> Fluent in English.<br> Advanced proficiency in Microsoft Excel.<br> Experience with QA/customer service platforms is preferred.<br> Ensure adherence to company policies, SOPs, and complaint-handling procedures, and escalate critical risks when required.<br> Conduct daily multi-channel quality evaluations against approved scorecards.<br> Track KPIs and analyze quality trends.<br> Identify coaching needs and recurring errors.<br> Prepare daily, weekly, and monthly performance reports using Microsoft Excel.<br> Participate in calibration sessions to ensure evaluation accuracy and consistency.<br> Collaborate with trainers and management to enhance service quality.<br> Strong analytical, communication, feedback-delivery, and problem-solving skills.<br> High attention to detail.<br> Evaluation volume and coverage rate.<br> Evaluation accuracy and calibration score.<br> Reporting timeliness and accuracy.<br> Compliance adherence rate and critical error detection.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About Refad and the Role</h3> <p >Refad is seeking a dedicated <strong >Project Execution Manager</strong> to join our team in Al Khobar, Eastern Region. This is a full-time position focused on overseeing the successful delivery of development projects.</p> <h3 >Role Overview</h3> <p >The Project Execution Manager will be responsible for leading and managing the entire execution lifecycle of development projects, from initial mobilization through to final handover. This role ensures that all projects are completed on time, within budget, and in full compliance with established quality, safety, and regulatory standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead all project execution activities, from mobilization to project handover.</li> <li >Ensure projects are delivered strictly according to approved schedules and budgets.</li> <li >Monitor contractor performance and foster accountability across all project teams.</li> <li >Oversee quality assurance, compliance, and Health, Safety, and Environment (HSE) requirements throughout the project execution phase.</li> <li >Coordinate effectively with consultants, contractors, property management, and various internal stakeholders.</li> <li >Manage project risks, claims, disputes, and other execution challenges as they arise.</li> <li >Support operational readiness and facilitate smooth project transitions to end users.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this position should possess <strong >5 to 10 years of relevant experience</strong> in project execution and management within the development sector.</p> <h3 >Work Location and Type</h3> <p >This full-time role is based in Al Khobar, within the Eastern Region of Saudi Arabia.</p> <h3 >Application Process</h3> <p >We invite qualified candidates to submit their applications for this role.</p>