School principal Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Assistant Key Account Manager (Infant Nutrition) – Riyadh,<strong> Saudi Arabia</strong></p><br><br> <br> <p><strong>The Company:</strong></p><br><br> <p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 41,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 1.76 Billion on sales of SAR 18.72 Billion in 2022. For more details, please visit our website –www.almarai.com.</p><br><br> <br> <p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br> <br> <p><strong>About the Role:</strong></p><br><br> <p>Promotes use of and selling infant formulas and baby food products to physicians, hospitals, polyclinics, maternity hospitals, primary healthcare centers and related pharmacies within assigned territory.</p><br><br> <br> <p><strong>Requirement</strong>:</p><br><br> <p>Potential candidate must meet the requirements mentioned below:</p><br><br> <br> <br> <ul> <li>Medical or Pharma bachelor degree graduate</li> <li>Minimum of <strong>2 years of experience</strong> in the <strong>medical nutrition field</strong></li> <li>Willingness to travel and work in remote area</li> </ul> <br> <br> <p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><br><br> <br> <p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b> Jeddah, Saudi Arabia (Office-Based)</p><p><br></p><p><b>About the Role</b></p><p>We are seeking an experienced and highly accomplished <b>Legal Manager</b> to lead our legal function in Saudi Arabia. This is a senior leadership role for a commercial law expert with extensive experience in the Saudi market, a strong professional network, and a proven track record of advising on complex legal matters. The successful candidate will oversee a team of lawyers while providing strategic legal guidance and supporting the organization's business objectives.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and manage the legal department, supervising a team of two lawyers.</li><li>Provide strategic legal advice on commercial and corporate matters.</li><li>Draft, review, and negotiate a wide range of commercial contracts and agreements.</li><li>Ensure compliance with Saudi laws, regulations, and corporate governance requirements.</li><li>Identify and mitigate legal risks across business operations.</li><li>Represent the organization in negotiations and liaise with external legal advisors and regulatory authorities when required.</li><li>Build and maintain strong relationships with key stakeholders, clients, and business partners.</li><li>Leverage an established professional network to support business growth and legal initiatives.</li><li>Develop legal strategies that align with the organization's commercial objectives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications &amp; Requirements</p><ul><li>Bachelor's degree in Law (LL.B.); a Master's degree (LL.M.) is an advantage.</li><li>Minimum <b>20 years of legal experience</b>, including at least <b>8 years practicing in Saudi Arabia</b>.</li><li>Extensive experience in <b>commercial law</b> gained with well-known law firms or reputable organizations.</li><li>Strong understanding of Saudi legal and regulatory frameworks.</li><li>Proven leadership experience managing legal teams.</li><li>Well-established network of professional relationships and a strong track record of client relationship management.</li><li>Excellent negotiation, communication, and analytical skills.</li><li>Fluency in Arabic and English is preferred.</li></ul><p>Preferred Nationalities</p><ul><li>Syrian</li><li>Lebanese</li><li>Tunisian</li><li>Moroccan</li><li>Jordanian</li><li>Sudanese</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Assistant Key Account Manager (Infant Nutrition) – Riyadh,<strong> Saudi Arabia</strong></p><br><br> <br> <p><strong>The Company:</strong></p><br><br> <p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 41,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 1.76 Billion on sales of SAR 18.72 Billion in 2022. For more details, please visit our website –www.almarai.com.</p><br><br> <br> <p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br> <br> <p><strong>About the Role:</strong></p><br><br> <p>Promotes use of and selling infant formulas and baby food products to physicians, hospitals, polyclinics, maternity hospitals, primary healthcare centers and related pharmacies within assigned territory.</p><br><br> <br> <p><strong>Requirement</strong>:</p><br><br> <p>Potential candidate must meet the requirements mentioned below:</p><br><br> <br> <br> <ul> <li>Medical or Pharma bachelor degree graduate</li> <li>Minimum of <strong>2 years of experience</strong> in the <strong>medical nutrition field</strong></li> <li>Willingness to travel and work in remote area</li> </ul> <br> <br> <p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><br><br> <br> <p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Assistant Key Account Manager (Infant Nutrition) – Riyadh,<strong> Saudi Arabia</strong></p><br><br> <br> <p><strong>The Company:</strong></p><br><br> <p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 41,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 1.76 Billion on sales of SAR 18.72 Billion in 2022. For more details, please visit our website –www.almarai.com.</p><br><br> <br> <p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br> <br> <p><strong>About the Role:</strong></p><br><br> <p>Promotes use of and selling infant formulas and baby food products to physicians, hospitals, polyclinics, maternity hospitals, primary healthcare centers and related pharmacies within assigned territory.</p><br><br> <br> <p><strong>Requirement</strong>:</p><br><br> <p>Potential candidate must meet the requirements mentioned below:</p><br><br> <br> <br> <ul> <li>Medical or Pharma bachelor degree graduate</li> <li>Minimum of <strong>2 years of experience</strong> in the <strong>medical nutrition field</strong></li> <li>Willingness to travel and work in remote area</li> </ul> <br> <br> <p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><br><br> <br> <p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Sealy Mattress Middle East is a manufacturer and regional licensee of Sealy Inc., producing premium mattress and bedding products for customers across Saudi Arabia and the wider MENA market. As part of the consumer goods sector, the company combines a well-established global brand with strong regional market knowledge to deliver quality products and a consistent retail experience. This role offers the opportunity to drive commercial performance across a growing retail operation, helping shape sales strategy, strengthen partner relationships, and support continued market growth. The Sales Manager will play a central role in turning sales insights into action, leading teams to deliver results, and ensuring strong coordination across stores, key accounts, and leadership stakeholders. Responsibilities</p><ul><li>Develop and execute retail sales strategies to achieve revenue targets.</li><li>Lead, coach, and monitor store sales teams across assigned locations.</li><li>Analyze sales performance and market trends to identify growth opportunities.</li><li>Build strong relationships with key retail partners and major accounts.</li><li>Prepare sales forecasts, budgets, and performance reports for leadership.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>10 years of experience in retail management, including multi-store retail oversight or managing store teams across several locations. Bachelor's degree or Master's degree. Experience in bedding or mattress products specifically, or in the broader home furnishings sector. Strong working knowledge of Excel for forecasting, ERP systems, CRM tools, and retail sales reporting dashboards. Experience managing key retail partners, distributors, and major accounts. Fluency in Arabic and English. Saudi or Lebanese national. Willingness to travel occasionally across store locations or regional accounts.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Assistant Key Account Manager (Infant Nutrition) – Riyadh,<strong> Saudi Arabia</strong></p><br><br> <br> <p><strong>The Company:</strong></p><br><br> <p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 41,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 1.76 Billion on sales of SAR 18.72 Billion in 2022. For more details, please visit our website –www.almarai.com.</p><br><br> <br> <p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br> <br> <p><strong>About the Role:</strong></p><br><br> <p>Promotes use of and selling infant formulas and baby food products to physicians, hospitals, polyclinics, maternity hospitals, primary healthcare centers and related pharmacies within assigned territory.</p><br><br> <br> <p><strong>Requirement</strong>:</p><br><br> <p>Potential candidate must meet the requirements mentioned below:</p><br><br> <br> <br> <ul> <li>Medical or Pharma bachelor degree graduate</li> <li>Minimum of <strong>2 years of experience</strong> in the <strong>medical nutrition field</strong></li> <li>Willingness to travel and work in remote area</li> </ul> <br> <br> <p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><br><br> <br> <p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>As a Product Manager, you will be the commercial architect of B2B portfolio. You will own the strategy, delivery, and P&L for products (Connectivity and Digital Solutions), ensuring my client remains the most agile partner for enterprises and SMEs. \r\n\r\n\u2022\tPortfolio Strategy: Own the end-to-end lifecycle of the B2B portfolio.\r\n\u2022\tCommercial Engineering: Define tiered pricing models and bundles that maximize Contribution Margin while remaining competitive against Tier-1 incumbents. \r\n\u2022\tSales Enablement: Act as the \"Product Evangelist.\" Create collateral, train sales teams, and provide technical-commercial support for high-value RFPs\/Bids. \r\n\u2022\tEcosystem Management: Manage relationships with key platform partners to ensure high service availability and competitive COGS. \r\n\u2022\tPerformance Governance: Maintain a real-time pulse on KPIs: ARPU, MRC (Monthly Recurring Revenue), Churn, and Product Attach Rate (cross-selling). \r\n\u2022\tRoadmap Prioritization: Balance \"Quick Wins\" (short-term revenue) with \"Strategic Bets\" (long-term scalability) using data-driven frameworks.<\/p><p>\u2022\tBachelor\u2019s in Engineering, or Business. MBA or PM certification (e.g., NPDP, Pragmatic Institute) is highly preferred. \r\n\u2022\t5 years in Product Management, with at least 3 years specifically in a B2B Telecom or ICT environment. \r\n\u2022\tMarket Context: Proven experience in KSA telecom landscape and understanding of MVNO business models is a significant advantage.<\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced <b>Internal Auditing Manager</b> to join our team and lead the internal audit function. The ideal candidate will have a proven track record in <b>listed companies within the Saudi market</b>, strong knowledge of <b>IPO readiness and post-listing governance requirements</b>, and preferably experience in the <b>hospitality industry</b>.</p><p>Key Responsibilities</p><ul><li>Develop and implement the annual risk-based internal audit plan.</li><li>Lead and execute operational, financial, and compliance audits across the organization.</li><li>Evaluate the effectiveness of internal controls, risk management, and governance processes.</li><li>Ensure compliance with Saudi regulatory requirements, corporate governance standards, and internal policies.</li><li>Support IPO readiness initiatives and ensure the organization meets internal control and governance requirements for listed companies.</li><li>Monitor the implementation of audit recommendations and follow up on corrective actions.</li><li>Prepare audit reports and present findings and recommendations to senior management and the Audit Committee.</li><li>Coordinate with external auditors, regulatory authorities, and other stakeholders when required.</li><li>Identify opportunities to improve operational efficiency and strengthen internal control frameworks.</li><li>Lead, coach, and develop the internal audit team.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Accounting, Finance, Auditing, or a related field.</p><p>Professional certifications such as <b>CIA, CPA, ACCA, or SOCPA</b> are highly preferred.</p><p>Minimum of <b>8–10 years of internal audit experience</b>, with at least <b>3 years in a managerial role</b>.</p><p>Proven experience working in <b>listed companies in the Saudi market</b>.</p><p>Strong understanding of <b>IPO requirements, corporate governance, internal controls, and risk management</b>.</p><p>Experience in the <b>hospitality industry</b> is highly preferred.</p><p>Strong knowledge of applicable financial reporting standards and Saudi regulatory frameworks.</p><p>Excellent analytical, communication, and leadership skills.</p><p>Fluency in English is required; Arabic is an advantage.</p></div>

<h3 >About the Role</h3> <p >Amazon Saudi Arabia is seeking an <strong >Area Manager, Amazon Now</strong>, to lead last-mile operations for the Amazon Now (15-minute delivery) service in Jeddah. This full-time role involves managing a complex last-mile network through multi-channel operations, including Delivery Service Partners and third-party carriers. The successful candidate will be part of a newly formed organization focused on designing and launching new business models across AMET.</p> <h3 >Key Responsibilities</h3> <p >As a key link between local operations and country business teams, the Area Manager will drive innovation, test new ideas, and ensure adherence to best practices. Core areas of focus include Safety, People, Quality, Customer Experience/Speed, Productivity, Costs, and Environment. Specific responsibilities include:</p> <ul > <li >Supporting project execution across multiple organizational functions.</li> <li >Resolving issues during discussions between various functions and holding them accountable for deliverables.</li> <li >Partnering with other countries to implement and share best practices.</li> <li >Maintaining Health and Safety standards within the remit area and promoting a strong safety culture on-site.</li> <li >Providing operational leadership by measuring performance, offering feedback, and supporting team development.</li> <li >Driving continuous improvement projects to optimize operations, enhance productivity, and reduce costs.</li> <li >Conducting strategic planning for the next three, six, and twelve months, with an emphasis on peak-season planning.</li> <li >Preparing and articulating leadership updates, Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs).</li> <li >Establishing objectives and metrics for safety, quality, cost, productivity, and customer experience.</li> <li >Equipping the team with necessary tools and driving productivity improvements through data-driven decisions.</li> <li >Promoting a culture of safety and wellbeing.</li> <li >Analyzing and implementing corrective actions to ensure consistent quality and productivity, meeting business objectives across all shifts.</li> <li >Leading and supporting a team, managing administrative tasks, and fostering a strong team culture.</li> <li >Analyzing performance and suggesting process improvements to optimize work and enhance customer service.</li> <li >Collaborating with other managers to standardize shift processes.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >1+ years of employee and performance management experience.</li> <li >Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.</li> <li >Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.</li> <li >Capable of pushing and pulling wheeled dollies loaded with products up to 100 pounds during shifts.</li> </ul> <h3 >Preferred Qualifications</h3> <ul > <li >1+ years of experience with performance metrics, process improvement, or lean techniques.</li> <li >Advanced proficiency in Microsoft Excel, including pivot tables, macros, index/match, vlookup, VBA, and data links.</li> </ul> <h3 >Work Environment</h3> <p >This role requires a hands-on approach and the ability to lead operations for multiple sites/dark stores in Jeddah, managing a team of Area Managers. The position involves interfacing with various functional teams, including finance, DEX, business, HR, operations, tech/product, projects, and procurement, at all organizational levels. The ability to manage ambiguity and maintain an innovative mindset is essential.</p> <h3 >Application Process</h3> <p >Candidates interested in this role are encouraged to apply directly through the Amazon career portal.</p>

Job Description – Office Manager Job Title: Office Manager<br>Location: Saudi Arabia Job Purpose The Office Manager is responsible for managing the day-to-day administrative operations of the office and ensuring a professional, organized, and efficient working environment. The role oversees office administration, facilities, supplies, vendors, employees' administrative requirements, and coordination with internal and external stakeholders. Key Responsibilities1. Office Administration Manage the daily administrative operations of the office. Ensure the office is organized, clean, professional, and fully operational. Develop and implement administrative procedures and workflows. Coordinate internal meetings, appointments, and office activities. Manage incoming and outgoing correspondence and administrative documents. Maintain proper filing systems and office records. Ensure confidentiality of sensitive company and employee information.2. Facilities Management Coordinate office maintenance, repairs, cleaning, security, and other facility requirements. Follow up with maintenance and service providers to ensure timely completion of work. Monitor office equipment, furniture, utilities, and general facilities. Ensure compliance with health, safety, and workplace requirements. Coordinate office relocation, expansion, renovation, and workspace arrangements when required.3. Employee Administrative Support Support employees with general administrative requirements. Coordinate office access cards, parking, seating arrangements, and other workplace needs. Coordinate with HR, IT, Finance, and other departments regarding employee-related administrative matters. Support onboarding arrangements for new employees, including workstations, access, office equipment, and required administrative preparations.4. Meetings & Events Coordinate internal meetings, workshops, conferences, and company events. Arrange meeting rooms, catering, equipment, transportation, and other logistical requirements. Coordinate VIP visits and business guests when required. Ensure all meeting and event arrangements are completed professionally and on time.8. Travel & Logistics Support Support business travel arrangements when required. Coordinate transportation, accommodation, and other administrative logistics. Assist management and employees with travel-related administrative requirements.9. Team Management Supervise administrative and office support staff when applicable. Assign duties and responsibilities and monitor performance. Prepare work schedules and ensure adequate coverage. Provide coaching and guidance to administrative team members. Conduct performance evaluations and recommend development opportunities.10. Reporting Prepare regular reports on office operations, expenses, facilities, vendors, and outstanding issues. Escalate operational problems and urgent matters to management. Provide recommendations to improve office efficiency and employee experience. Key Performance Indicators (KPIs) Office operational efficiency. Timely completion of administrative requests. Office maintenance and facility readiness. Employee satisfaction with administrative services. Vendor and service provider performance. Office expenses versus approved budget. Inventory accuracy and availability. Timely renewal of contracts, licenses, and service agreements. Successful coordination of meetings and company events. Compliance with company policies and procedures. Qualifications & Experience Bachelor's degree in Business Administration, Management, Office Administration, or a related field. Minimum 5–8 years of relevant experience in office management or administration. Previous experience managing administrative teams is preferred. Experience in facilities, vendor, and service-provider management. Good knowledge of administrative procedures and office operations. Strong knowledge of Microsoft Office applications. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Good command of English and Arabic is preferred.

<h3 >About Mace Group and the Project</h3> <p >Mace Group integrates construction expertise with consultancy services to enhance potential across projects and individuals. The company's values guide its approach to consulting and define the professionals it seeks to join its team. This role is part of a significant mixed-use development located in Abha, Saudi Arabia, with opportunities also available in Riyadh. This program aims to establish a world-class destination, incorporating residential, commercial, hospitality, leisure, and public realm components to support the region's future vision and growth objectives.</p> <h3 >The Role: Senior Quality Assurance Manager (M3)</h3> <p >As a Senior Quality Assurance Manager (M3), you will contribute to a large-scale development that supports the ongoing transformation of the Kingdom and aims to create a lasting legacy for the region. This position involves working within an integrated, multidisciplinary team, focusing on quality management and assurance processes. The role is offered on a part-time basis, with discussions open for flexible and hybrid working arrangements where suitable.</p> <h3 >Key Responsibilities</h3> <ul > <li >Deliver assigned components of the annual business plan on schedule and within budget, ensuring alignment with organizational priorities.</li> <li >Lead internal and external audit activities, including planning, facilitation, reporting, and supporting the achievement of new certifications.</li> <li >Provide expert analysis of non-conformances, identifying root causes and recommending corrective and preventative actions to enhance performance.</li> <li >Oversee the review, improvement, and implementation of management system content, promoting consistency and best practice.</li> <li >Coordinate management review activities, analyzing data, identifying trends, and presenting insights to inform decision-making.</li> <li >Produce high-quality communications, reports, and training materials to support engagement and capability building across the business.</li> <li >Manage supplier performance, offering guidance, training, and audits to improve the quality and robustness of their management systems.</li> <li >Collaborate towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of associated carbon emissions and reductions during work delivery.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Degree-level education combined with lead auditor training and quality-focused experience.</li> <li >Strong working knowledge of quality management systems, ISO 9001 standards, and assurance processes, supported by experience in internal auditing and quality management practices.</li> <li >Proficiency in audit, risk management, budgeting, and operational planning.</li> <li >Proven leadership and stakeholder management capabilities within complex organizations.</li> <li >Ability to meet necessary visa criteria for the Kingdom of Saudi Arabia and possess relevant work experience on high-value projects or programs for a project management consultancy business, as required for immigration and client approval.</li> </ul> <h3 >Work Environment and Flexibility</h3> <p >Mace Group is an inclusive employer that welcomes interest from a diverse range of candidates. The company is open to discussing part-time, flexible, and hybrid working options where suitable for the role. Even if you do not meet all criteria, you are encouraged to apply, as you may still be considered for this role or other opportunities within the organization.</p> <h3 >Application Process</h3> <p >Candidates interested in this Senior Quality Assurance Manager position are invited to submit their application. Mace Group values diversity and encourages all qualified individuals to apply.</p>

Job Description – Office Manager Job Title: Office Manager<br>Location: Saudi Arabia Job Purpose The Office Manager is responsible for managing the day-to-day administrative operations of the office and ensuring a professional, organized, and efficient working environment. The role oversees office administration, facilities, supplies, vendors, employees' administrative requirements, and coordination with internal and external stakeholders. Key Responsibilities1. Office Administration Manage the daily administrative operations of the office. Ensure the office is organized, clean, professional, and fully operational. Develop and implement administrative procedures and workflows. Coordinate internal meetings, appointments, and office activities. Manage incoming and outgoing correspondence and administrative documents. Maintain proper filing systems and office records. Ensure confidentiality of sensitive company and employee information.2. Facilities Management Coordinate office maintenance, repairs, cleaning, security, and other facility requirements. Follow up with maintenance and service providers to ensure timely completion of work. Monitor office equipment, furniture, utilities, and general facilities. Ensure compliance with health, safety, and workplace requirements. Coordinate office relocation, expansion, renovation, and workspace arrangements when required.3. Employee Administrative Support Support employees with general administrative requirements. Coordinate office access cards, parking, seating arrangements, and other workplace needs. Coordinate with HR, IT, Finance, and other departments regarding employee-related administrative matters. Support onboarding arrangements for new employees, including workstations, access, office equipment, and required administrative preparations.4. Meetings & Events Coordinate internal meetings, workshops, conferences, and company events. Arrange meeting rooms, catering, equipment, transportation, and other logistical requirements. Coordinate VIP visits and business guests when required. Ensure all meeting and event arrangements are completed professionally and on time.8. Travel & Logistics Support Support business travel arrangements when required. Coordinate transportation, accommodation, and other administrative logistics. Assist management and employees with travel-related administrative requirements.9. Team Management Supervise administrative and office support staff when applicable. Assign duties and responsibilities and monitor performance. Prepare work schedules and ensure adequate coverage. Provide coaching and guidance to administrative team members. Conduct performance evaluations and recommend development opportunities.10. Reporting Prepare regular reports on office operations, expenses, facilities, vendors, and outstanding issues. Escalate operational problems and urgent matters to management. Provide recommendations to improve office efficiency and employee experience. Key Performance Indicators (KPIs) Office operational efficiency. Timely completion of administrative requests. Office maintenance and facility readiness. Employee satisfaction with administrative services. Vendor and service provider performance. Office expenses versus approved budget. Inventory accuracy and availability. Timely renewal of contracts, licenses, and service agreements. Successful coordination of meetings and company events. Compliance with company policies and procedures. Qualifications & Experience Bachelor's degree in Business Administration, Management, Office Administration, or a related field. Minimum 5–8 years of relevant experience in office management or administration. Previous experience managing administrative teams is preferred. Experience in facilities, vendor, and service-provider management. Good knowledge of administrative procedures and office operations. Strong knowledge of Microsoft Office applications. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Good command of English and Arabic is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic and experienced Construction Project Manager to lead our innovative projects in the heart of Riyadh, Saudi Arabia. This role is ideal for a professional who thrives in a fast-paced environment and is passionate about driving projects from conception to completion. As a Construction Project Manager, you will have the opportunity to work on diverse projects within the accounting sector, ensuring that they are delivered on time, within scope, and on budget. Your leadership will be critical in fostering a collaborative team environment where creativity and strategic thinking are encouraged.</p><p>In this position, you will not only manage construction projects but also play a pivotal role in shaping the future of our company’s project portfolio. We believe in investing in our employees, providing ample opportunities for career growth and professional development. You will be supported by a team of talented professionals who are committed to excellence and innovation. Our culture values continuous learning, and we offer training programs that help you sharpen your skills and advance your career while contributing to impactful projects.</p><p>As you take on this leadership role, you will be instrumental in influencing cross-functional teams and ensuring that all aspects of the project align with our business goals. Your strategic vision and expertise will guide the team in overcoming challenges and achieving project milestones. We are excited to welcome a Construction Project Manager who is ready to make a significant impact and grow with us in this thriving industry.</p><p><b>Responsibilities:</b></p><ol><li>Oversee the entire construction project lifecycle, from initial planning and budgeting through to execution and completion, ensuring adherence to quality standards and timelines.</li><li>Coordinate with architects, engineers, and subcontractors to ensure that all project specifications are met and that the project progresses smoothly.</li><li>Develop and manage project schedules, allocating resources effectively and adjusting timelines as necessary to keep projects on track.</li><li>Conduct regular site inspections to monitor progress, identify potential issues, and implement corrective actions to maintain project integrity.</li><li>Prepare and present regular project updates to stakeholders, ensuring transparency and effective communication regarding project status and challenges.</li><li>Manage project budgets, tracking expenses and ensuring that costs remain within established limits to maximize profitability.</li><li>Implement safety protocols and ensure compliance with local regulations, promoting a safe working environment for all team members.</li><li>Lead and mentor project team members, fostering a culture of collaboration, accountability, and continuous improvement throughout the project.</li><li>Utilize project management software and tools to streamline processes, enhance communication, and improve overall project efficiency.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong project management skills, with a proven ability to lead teams and manage multiple projects simultaneously.</li><li>Excellent communication skills, both verbal and written, to effectively convey project objectives and updates to stakeholders.</li><li>Proficiency in project management software and tools, enhancing efficiency and organization in project execution.</li><li>In-depth knowledge of construction processes, materials, and regulations to ensure project compliance and quality.</li><li>Strong analytical and problem-solving skills, enabling quick decision-making and effective resolution of project challenges.</li><li>Ability to work collaboratively with diverse teams, fostering a positive and productive work environment.</li><li>Financial acumen, with experience in budget management and cost control to ensure project profitability.</li></ul></div>

<h3 >About Unifonic and the Key Account Manager Role</h3> <p >Unifonic is an AI-native customer experience platform purpose-built for emerging markets, recognized as a Great Place to Work®. With over 25 years of conversational AI research and development, Unifonic serves more than 5,000 enterprises across MENA and pioneers sovereign, agentic AI through its Agentic Studio platform. We are seeking a <strong >Key Account Manager</strong> to join our team in <strong >Riyadh, Riyadh Province</strong>, on a <strong >full-time</strong> basis.</p> <h3 >Role Purpose and Team Context</h3> <p >The Sales team at Unifonic aims to drive revenue while acting as trusted consultants to customers. As a Key Account Manager, you will build and maintain strong relationships with strategic enterprise customers while driving business growth. This role involves managing key accounts, understanding customer business objectives, identifying growth opportunities, and delivering value through Unifonic's solutions. You will serve as a trusted advisor to executive stakeholders, develop strategic account plans, and collaborate with cross-functional teams to ensure customer success, retention, and revenue growth.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and grow a portfolio of enterprise customers.</li> <li >Develop trusted relationships with key stakeholders and executive sponsors.</li> <li >Create and execute strategic account plans.</li> <li >Identify opportunities for account expansion through additional products and services.</li> <li >Conduct regular business reviews and ensure customer satisfaction.</li> <li >Collaborate with Customer Success and other internal teams to maximize customer value.</li> <li >Maintain accurate account plans, forecasts, and CRM records.</li> <li >Build relationships with prospective enterprise customers through networking, referrals, and industry engagement.</li> <li >Lead commercial discussions and solution presentations.</li> <li >Prepare proposals, negotiate contracts, and support the sales process through deal closure.</li> <li >Contribute to achieving the team’s revenue and growth objectives.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >6 years of experience</strong> in Enterprise Sales, Key Account Management, or Strategic Account Management.</li> <li >Bachelor's degree in Business, Marketing, Engineering, or a related field.</li> <li >Experience in SaaS, CPaaS, Cloud, AI, or other enterprise technology solutions.</li> <li >Proven track record of managing enterprise customers and driving revenue growth.</li> <li >Demonstrated experience in executive stakeholder management and strategic account planning.</li> <li >Ability to identify growth opportunities, manage sales pipelines, and achieve commercial targets.</li> <li >Experience collaborating with cross-functional teams to deliver customer success.</li> </ul> <h3 >Required Skills and Professional Attributes</h3> <ul > <li ><strong >Technical and Commercial Acumen:</strong> Proficiency in CRM platforms (*, Salesforce, HubSpot, Microsoft Dynamics), strong forecasting and pipeline management, data analysis and reporting, strategic planning and account growth management, proposal development, and commercial documentation.</li> <li ><strong >Communication and Relationship Management:</strong> Excellent negotiation, communication, and presentation skills, strong business development and solution-selling capabilities, and expertise in customer relationship management (CRM) best practices including retention and expansion strategies.</li> <li ><strong >Core Competencies:</strong> Analytical thinking and problem-solving, ownership and accountability, effective collaboration, adaptability and continuous learning, mentorship and knowledge sharing, resilience under pressure, quality orientation and attention to detail, and advocacy for efficiency and innovation.</li> </ul> <h3 >Compensation and Work Environment</h3> <p >This full-time position offers a <strong >competitive salary and bonus</strong>. Unifonic fosters a culture that thrives on creativity, collaboration, and fun, welcoming and celebrating every idea. As shareholders, Unifones are innovators shaping the future together.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic Stakeholder Manager to join our esteemed accounting firm in Riyadh, Saudi Arabia. This pivotal role is designed for individuals who thrive in a fast-paced environment and possess a passion for building and nurturing relationships with diverse stakeholders. As a Stakeholder Manager, you will play a crucial role in ensuring that our organization maintains a strong and positive reputation while effectively communicating our values and objectives to clients, partners, and regulatory bodies.</p><p>In this role, you will have the opportunity to develop your career in a supportive and collaborative environment. We believe in investing in our employees, offering ongoing training programs and professional development opportunities. You will work closely with a talented team of professionals who are committed to excellence and innovation in the accounting field. Your contributions will not only enhance your skill set but also position you for future leadership roles within the organization as you help shape our stakeholder engagement strategies.</p><p>Furthermore, we pride ourselves on our inclusive company culture that values diversity and encourages open communication. As a Stakeholder Manager, you will be empowered to implement creative solutions and strategies that drive engagement and foster long-term relationships. This is an exciting opportunity to make a significant impact within our organization and the broader community while advancing your career in a thriving sector.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement stakeholder engagement strategies to enhance relationships and ensure alignment with organizational goals, utilizing communication tools and techniques to foster collaboration.</li><li>Conduct regular assessments of stakeholder needs and expectations, employing analytical skills to identify gaps and opportunities for improvement to drive satisfaction and loyalty.</li><li>Facilitate meetings and workshops with stakeholders to gather insights and feedback, using facilitation techniques to ensure productive discussions and actionable outcomes.</li><li>Create detailed reports and presentations on stakeholder engagement initiatives, leveraging data visualization tools to effectively communicate findings and recommendations to senior management.</li><li>Monitor industry trends and regulatory changes that may impact stakeholder relationships, employing research skills to stay informed and adapt strategies accordingly.</li><li>Collaborate with cross-functional teams to align stakeholder engagement efforts with marketing, compliance, and operational strategies, ensuring a unified approach to stakeholder management.</li><li>Act as the primary point of contact for key stakeholders, utilizing interpersonal skills to build trust and rapport while addressing inquiries and concerns promptly.</li><li>Evaluate the effectiveness of stakeholder engagement initiatives through metrics and feedback, applying analytical skills to refine strategies and enhance future engagement efforts.</li><li>Organize and participate in community outreach programs to strengthen our organization's presence and reputation, utilizing project management skills to ensure successful execution of events.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Excellent communication skills to effectively engage with diverse stakeholders and convey organizational objectives clearly.</li><li>Strong analytical skills for assessing stakeholder needs and measuring the effectiveness of engagement strategies.</li><li>Proficient in project management to oversee stakeholder initiatives and ensure timely execution of objectives.</li><li>Ability to facilitate workshops and meetings, fostering collaboration and gathering insights from participants.</li><li>Knowledge of industry trends and regulatory frameworks affecting stakeholder relationships in the accounting sector.</li><li>Proficiency in data visualization tools to create impactful reports and presentations for senior management.</li><li>Interpersonal skills to build trust and rapport with stakeholders, addressing their concerns and inquiries effectively.</li></ul></div>

<p>The Adventure Park Manager is responsible for the overall management, safety, and commercial performance of the hotel's adventure park. The role oversees daily operations, guest experience, team leadership, equipment maintenance, safety compliance, revenue generation, and the delivery of engaging outdoor activities that align with the hotel's upscale premium brand standards. The Adventure Park Manager ensures every guest enjoys a safe, memorable, and high-quality adventure experience.</p><p>Operations Management</p><p>Plan, organize, and oversee the daily operations of the Adventure Park. Ensure all attractions, activities, and facilities operate safely and efficiently. Develop operating procedures and emergency response plans for all adventure activities. Monitor attraction capacity and guest flow to maximize safety and guest satisfaction. Coordinate park opening and closing procedures. Ensure all equipment and facilities are maintained to operational standards.</p><p>Guest Experience</p><p>Deliver exceptional guest experiences through professional, engaging, and safe adventure activities. Monitor guest feedback and implement improvements where necessary. Resolve guest concerns promptly and professionally. Develop new adventure experiences and seasonal activities to enhance the guest offering. Promote a culture of service excellence throughout the team.</p><p>Safety &amp; Risk Management</p><p>Ensure strict compliance with all health, safety, and adventure activity regulations. Conduct regular risk assessments for all attractions and activities. Ensure all safety inspections are completed and documented. Verify that all adventure equipment is inspected, maintained, and certified. Lead emergency preparedness, evacuation procedures, and incident response. Investigate accidents and implement corrective actions.</p><p>Leadership &amp; People Management</p><p>Recruit, train, coach, and develop the Adventure Park team. Conduct regular performance reviews and provide ongoing coaching. Schedule team members to meet operational requirements. Foster a positive, safety-focused, and guest-centric culture. Promote teamwork, accountability, and continuous improvement.</p><p>Commercial Performance</p><p>Achieve revenue and profitability targets for the Adventure Park. Monitor operating expenses and control departmental costs. Identify opportunities to increase revenue through activities, packages, events, and partnerships. Work closely with Sales &amp; Marketing to promote the Adventure Park. Support budgeting and financial forecasting.</p><p>Equipment &amp; Asset Management</p><p>Maintain an accurate inventory of adventure equipment and supplies. Ensure equipment inspections, servicing, and replacement schedules are followed. Coordinate repairs with Engineering and external contractors. Protect company assets through proper storage and maintenance procedures.</p><p>Administration &amp; Compliance</p><p>Prepare operational reports, safety reports, and performance metrics. Maintain activity logs, incident reports, inspection records, and training documentation. Ensure compliance with company policies, insurance requirements, and local regulations. Participate in audits and implement corrective actions where required.</p><p>Collaboration</p><p>Work closely with Front Office, Housekeeping, Engineering, Security, Food &amp; Beverage, Sales &amp; Marketing, and People &amp; Culture to ensure seamless operations. Support hotel events and guest activities requiring Adventure Park participation. Collaborate with external vendors, instructors, and regulatory authorities when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Recreation Management, Sports Management, Hospitality Management, Tourism, Physical Education, or a related field is preferred.</p><p>Experience</p><p>Minimum 5 years of experience managing adventure parks, outdoor recreation facilities, theme parks, or similar leisure operations.</p><p>At least 2 years in a leadership or managerial role.</p><p>Experience in an upscale premium hospitality environment is an advantage.</p><p>Pre-opening experience is highly desirable.</p>

<p>The Problem Manager owns and drives the Problem Management process within the IT Service, working to identify, investigate, and permanently resolve the root causes of recurring and high-impact incidents. The role focuses on reducing the volume and impact of incidents, eliminating known errors, and improving the overall stability and reliability of IT services. Operating in line with ITIL best practice, the Problem Manager coordinates cross-functional investigations, manages the known error database, and champions a proactive, data-driven approach to service improvement.</p><p>YOU WILL</p><ul><li>Own, maintain, and continually improve the end-to-end Problem Management process, ensuring alignment with ITIL and organizational standards.</li><li>Define, document, and enforce problem management policies, procedures, and workflows across the IT Service Desk.</li><li>Ensure clear integration between Problem Management and related processes such as Incident, Change, and Knowledge Management.</li><li>Identify problems from recurring incidents, major incidents, and trend analysis, and log them accurately in the ITSM tool.</li><li>Lead root cause analysis (RCA) investigations using structured techniques (e.g. 5 Whys, Ishikawa/fishbone, Kepner-Tregoe).</li><li>Coordinate technical teams, vendors, and stakeholders to diagnose underlying causes and drive resolution.</li><li>Manage the lifecycle of problem records from identification through to closure, ensuring timely progress and quality documentation.</li><li>Analyse incident, event, and performance data to proactively identify potential problems before they cause service disruption.</li><li>Drive continual service improvement initiatives to prevent recurrence of incidents and reduce operational risk.</li><li>Maintain the Known Error Database (KEDB) and ensure workarounds are documented, accessible, and used by the Service Desk.</li><li>Partner with the Major Incident Management function to ensure every major incident results in a formal problem record and post-incident review.</li><li>Facilitate post-incident reviews (PIRs), capture lessons learned, and track corrective and preventive actions to completion.</li><li>Produce regular problem management reports, dashboards, and KPIs for management and stakeholders.</li><li>Chair problem review meetings and communicate status, risks, and resolutions to technical and business audiences.</li><li>Provide leadership, coaching, and direction to problem analysts and coordinators, and build problem-solving capability across the Service Desk.</li><li>Work closely with Change Management to ensure fixes are implemented safely and effectively.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).</li><li>Minimum 5 years' experience in IT service management, with at least 2 years in a Problem Management or similar role.</li><li>ITIL v3/v4 Foundation certification required; ITIL Intermediate / Managing Professional strongly preferred.</li><li>Proven experience leading root cause analysis and driving problems to permanent resolution.</li><li>Hands-on experience with ITSM tools (e.g. ServiceNow, BMC Remedy, Jira Service Management, Ivanti).</li><li>Strong understanding of IT infrastructure, applications, and service delivery environments.</li><li>Analytical &amp; structured problem solving u2014 able to break down complex issues and identify true root causes.</li><li>Strong stakeholder management and the ability to influence teams without direct authority.</li><li>Excellent written and verbal communication, including reporting to senior management.</li><li>Leadership and coaching ability, with a collaborative and calm approach under pressure.</li><li>Data-driven mindset with strong skills in trend analysis and reporting.</li><li>Attention to detail, ownership, and a continual improvement orientation.</li></ul>

<p>We are looking for an experienced Real Estate Manager to lead site sourcing, location evaluation, lease negotiations, and real estate expansion activities for a growing multi-location business. This role is responsible for identifying high-potential locations, managing landlord and developer relationships, supporting expansion plans, and ensuring each location meets the company s commercial, operational, and brand requirements. The ideal candidate will have strong market knowledge, negotiation skills, financial awareness, and experience managing real estate projects from site selection to handover. The Real Estate Manager will work closely with internal stakeholders to evaluate opportunities, manage leasing requirements, track project timelines, and support successful new location openings. Key Responsibilities</p><ul><li>Identify, evaluate, and recommend suitable locations for new branches, outlets, offices, warehouses, or business facilities.</li><li>Conduct market research, competitor analysis, catchment area studies, footfall reviews, and location feasibility assessments.</li><li>Build and maintain strong relationships with landlords, developers, brokers, mall operators, and property consultants.</li><li>Lead lease negotiations, commercial discussions, renewals, amendments, and related real estate agreements.</li><li>Review rental terms, service charges, lease conditions, handover requirements, fit-out periods, and commercial risks.</li><li>Prepare site evaluation reports, location comparison studies, and investment recommendations.</li><li>Coordinate with operations, finance, legal, projects, design, procurement, and construction teams during the full real estate cycle.</li><li>Support the expansion roadmap by tracking available opportunities, upcoming openings, lease timelines, and project milestones.</li><li>Manage lease renewals, expiries, rent reviews, and landlord communications for existing locations.</li><li>Ensure all selected locations meet business, operational, legal, licensing, accessibility, and brand requirements.</li><li>Support budgeting and financial analysis related to rent, fit-out cost, expected revenue, and return on investment.</li><li>Monitor real estate market trends, rental rates, new developments, and strategic expansion opportunities.</li><li>Maintain accurate records of leases, contracts, site evaluations, landlord communications, and real estate documentation.</li><li>Support smooth handover from leasing stage to design, fit-out, and operations teams.</li><li>Identify risks related to location, lease terms, timelines, permits, handover conditions, and landlord obligations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Real Estate, Finance, Engineering, Architecture, or a related field. Minimum 5 years of experience in real estate, leasing, property management, expansion, or site acquisition. Experience in F&amp;B, retail, hospitality, restaurants, malls, or multi-location businesses is strongly preferred. Strong knowledge of the local real estate market, commercial leasing, rental structures, and landlord negotiations. Proven experience in site selection, feasibility studies, lease negotiation, and location analysis. Strong understanding of lease terms, commercial agreements, fit-out requirements, and handover processes. Ability to assess location potential based on visibility, accessibility, footfall, demographics, competition, and business fit. Strong financial awareness, including rent analysis, occupancy cost, ROI, and budget impact. Excellent negotiation, communication, and stakeholder management skills. Ability to coordinate with legal, finance, operations, design, and project teams. Strong reporting, documentation, and presentation skills. Ability to manage multiple locations, timelines, and negotiations at the same time. Strong problem-solving skills and attention to detail. Strong command of Arabic and English.</p>

<p>Job Description The Quality Manager at FAENA Red Sea is responsible for overseeing the development, implementation, and continuous improvement of quality standards across all departments of the property. This role plays a key part in ensuring a consistently exceptional guest experience that reflects FAENA s signature of excellence and attention to detail. Working closely with department heads and leadership, the Quality Manager supports operational teams by embedding a culture of excellence, accountability, and innovation driving service consistency, compliance, and guest satisfaction.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Quality Assurance &amp; Compliance Design, implement, and monitor property-wide quality assurance programs, SOPs, and service standards.</li><li>Conduct regular audits and inspections across all operational areas to ensure compliance with brand, health, safety, and regulatory standards.</li><li>Track and report on KPIs related to guest satisfaction, service delivery, and operational consistency.</li><li>Guest Experience &amp; Service Excellence Analyze guest feedback (e.g., TrustYou, Forbes, direct guest reviews) to identify trends and areas for improvement.</li><li>Lead root-cause analysis of service failures and collaborate with departments on corrective actions and guest recovery plans.</li><li>Champion a proactive guest-centric culture and partner with frontline leaders to deliver wow moments.</li><li>Training &amp; Development Support People &amp; Culture in developing service training programs tied to guest feedback, Forbes standards, and brand pillars.</li><li>Conduct quality-focused training sessions to reinforce standards and empower staff in delivering personalized luxury experiences.</li><li>Coach and mentor departmental trainers and supervisors on service quality best practices.</li><li>Performance Monitoring &amp; Reporting Maintain a centralized dashboard of quality metrics, feedback channels, and audit results.</li><li>Present regular quality performance reviews to the leadership team, highlighting wins, risks, and areas for improvement.</li><li>Collaborate with IT and systems teams to optimize data collection, feedback loops, and reporting processes.</li><li>Continuous Improvement &amp; Innovation Lead cross-functional initiatives to elevate service standards and operational efficiency.</li><li>Keep abreast of industry best practices and apply relevant innovations to enhance the FAENA guest journey.</li><li>Facilitate brainstorming sessions and quality improvement projects with various departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience (minimum 5 7 years) in Quality Management, Guest Experience, or Operational Excellence, ideally within the luxury hospitality sector.</p><p>Strong knowledge of international service and quality standards, including LQA, Forbes, ISO, and HACCP.</p><p>Demonstrated ability to analyze guest feedback, performance data, and audit results to drive continuous service improvement.</p><p>Exceptional attention to detail, critical thinking, and problem-solving skills, with a focus on service consistency and operational compliance.</p><p>Strong interpersonal and communication skills, with a collaborative leadership style that builds trust and engagement across all levels.</p><p>Experience working with guest feedback and audit platforms (e.g., Medallia, TrustYou), and familiarity with performance measurement tools and dashboards.</p><p>Culturally aware and emotionally intelligent, with a high degree of discretion and professionalism in guest and team interactions.</p><p>Deep understanding of luxury service expectations, brand standards, and the delivery of personalized guest experiences.</p><p>Ability to thrive in a high-paced, evolving environment, managing priorities while maintaining a focus on quality and excellence.</p><p>Solid understanding of local health, safety, and compliance regulations, ensuring strict adherence to all legal and operational requirements.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>S enior Project Manager, Digital — Saudi Arabia (KSA) (Talent Pool / Future Opportunities) A heads up, not a hiring ad.<br> We're growing across the Kingdom — and rather than wait until we're mid-scramble for a Senior Digital Project Manager in Saudi Arabia, we figured we'd get ahead of ourselves and start building a shortlist of brilliant people now.<br> So consider this less "apply today, start Monday" and more "let's get to know each other before we actually need you.<br>" No fixed start date, if we're being honest — but that's kind of the point of a pipeline.<br> We want to meet you before the req is fully open, so when it is, you're not a cold application, you're the first call we make.<br> What we're building towards As we grow our footprint in KSA, we'll need Senior Project Managers who can lead full lifecycle digital transformation projects from inception to implementation — bringing structure, pace, and client confidence to complex, multi-workstream builds, and helping shape how we deliver in the Kingdom rather than just inheriting someone else's playbook.<br> Who we're looking for We're deliberately keeping this open.<br> We're just as interested in: Established Senior Digital PMs who've run this kind of delivery before and want to bring that experience to a growing Saudi team, or Strong Project/Programme Managers who are right on the edge of that next step — you might not have "Senior" in your current title, but you've got the agile instincts, the client trust, and the technical range, and you're ready to grow into it with the right backing.<br> If you're in that second camp: good.<br> Growing into the role with us, on a team we're actively building out in KSA, might genuinely suit you better than walking into somewhere it's already been defined.<br> Broadly, we'd love to hear from people with: 5+ years of client-facing digital project management experience, ideally using agile methodologies 2+ years agency or consultancy experience (5+ preferred) A track record managing large scale website or platform projects — discovery, strategy, UX, creative design, front end and website development, QA, deployment, and maintenance Exposure to digital marketing platforms such as Sitecore or Salesforce Comfort working in Jira/Confluence An appetite for earning (or building on) a SCRUM certification Arabic language skills are a genuine plus, but not essential What happens if you register interest We'll have a genuine, no-pressure conversation about where you're at and what you're looking for You'll be first in line as our KSA plans firm up If timing or fit isn't right this time, we'll keep you warm for what's next Interested in being part of our Saudi Arabia story from the ground up?<br> Apply below and one of our in-house talent acquisition team members will be in touch.<br> This is a talent pool listing, not a live vacancy — we're pipelining for upcoming needs as we scale in Saudi Arabia.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>