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Job Posting<br>Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of Commercial Consultant, based at our Headquarters in Riyadh, Saudi Arabia.<br>Role Purpose:Lead end-to-end commercial governance for FM contracts, vendor payments, and service-related financial controls across an assigned portfolio. Ensure accurate invoice validation, IPA/IPC preparation, deduction management, contract compliance, and transparent commercial administration to protect the Client’s and DAB FMC’s commercial interests, achieve value for money, and maintain financial control.<br>Technical Knowledge:Strong knowledge of FM contract structures (lump sum, measured term, performance-based). Understanding of SLA/KPI commercial impact including penalties, deductions, and incentives. Proficient in invoice validation, IPA/IPC preparation, contract administration, SOA review, PO/GRN/SRN validation, and payment certification. Proficient in variation management, cost planning, BOQ/SoW interpretation, procurement evaluation, and payment certification. Familiar with claims management, dispute resolution, cost control, financial forecasting, and commercial risk management. Good understanding of budgeting, cost tracking, and financial reporting within FM environments. Awareness of ISO 9001 and ISO 41001 within commercial and financial governance context.<br>Key Responsibility:• Commercial & Cost Governance Framework: Establish and manage integrated commercial and cost control frameworks, including templates, registers, and approval workflows for contracts, invoices, deductions, claims, and payment records.• Invoice & Payment Management: Receive, review, validate, and register FMSP and vendor invoices against contract terms, KPIs, deliverables, manpower and resource compliance, SOA, and supporting records.• IPA / IPC Management: Prepare Interim Payment Applications (IPA) and Interim Payment Certificates (IPC), ensure all supporting documents are complete, and obtain the required approvals.• Variation & Change Management: Manage variation logs, pricing validation, approvals, and assessment of financial impact on revenue and cost.• Budget & Cost Control (Cash Out): Develop, monitor, and control budgets, expenditure, accruals, and forecasts; identify overspend risks and cost-saving opportunities.• KPI-Linked Commercial Control: Assess KPI performance and apply contract-compliant deductions, penalties, and adjustments where required.• Purchase Order Commercial Review: Validate supplier invoices against PO terms, approved rates, quantities, GRN, SRN, and delivery compliance before certification.• Procurement & Cost Evaluation: Support RFQs, tender evaluations, benchmarking, and supplier comparisons to ensure cost efficiency and value for money.• Subcontractor Commercial & Cost Review: Validate subcontractor costs and invoices and ensure back-to-back commercial compliance with upstream contract requirements.• Financial Performance Monitoring: Track project profitability by aligning revenue against cost and provide variance analysis and financial insights.• Contract Registers Management: Maintain registers for invoices, IPCs, POs, PRs, deductions, variations, claims, warranties, and service contracts.• Commercial & Cost Reporting: Prepare dashboards and reports covering payment status, deductions, claims, variations, cash flow, liabilities, cost, revenue, and overall commercial performance.<br>Systems & Digital Tools:RP / finance systems Excel cost & financial models CAFM/CMMS (Maximo – WO validation) Power BI dashboardscontract and payment registers (invoices / IPC / claims / variations / cost tracking) Document control systems<br>Soft Skills Required:Strong commercial and financial acumen Analytical thinking and attention to detail Stakeholder management and negotiation skills Firm but diplomatic communication Problem-solving and decision-making Strong reporting and presentation skills Integrity and compliance mindset Ability to manage financial risks and conflicts objectively<br>Experience:10+ years in accounting / finance, preferably in facilities / property management. Experience in multi-site or complex FM portfolios. Strong experience in commercial administration including invoice validation, billing, payment certification, deductions, claims, and contract compliance. Experience in cost management, procurement coordination, budget monitoring, and financial reporting. Experience in managing FMSP / supplier commercial matters, PO-linked payments, and contract governance.<br>Education:Bachelor’s degree in accounting or finance Facilities Management, Engineering Management, or Business Administration (MBAMinimum IELTS Level 6 or equivalent in English proficiency.<br>Certification:RICS / Commercial certification (ACCA/CIMA) or equivalent CIPSPMP / PRINCE2NEC / FIDIC awareness ISO 9001 awareness<br>Job Details:• Location: Riyadh, Saudi Arabia• Employment Type: Full-time<br>If you are a Commercial Consultant with a proven track record of success, we encourage you to apply and join our growing team.
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<span>Description</span><br><span></span><p><span><span><strong>(Saudi National Only)</strong></span></span></p><br><p><span><span><strong>Grade: </strong></span></span><span><span>G05</span></span></p><br><p><span><span><strong>Location:</strong></span></span><span><span> Riyadh</span></span></p><br><p><span><span><strong>Working hours: </strong></span></span><span><span>full time</span></span></p><br><p><span><span><strong>Advert closing:</strong></span></span><span><span> 16/07/2026</span></span></p><br><p><span><span><strong>Responsibilities:</strong></span></span></p><br><p><span><span>·</span></span><span><span>Responsible for day-to-day management of project elements and sub-projects, typically as part of one large project. May lead a small team of up to six (typically project officers and senior project officers) Will provide single point responsibility for the management of APM Level 2 projects (multi discipline)</span></span></p><br><p><span><span>·</span></span><span><span>Co-ordinate the definition of assigned elements of the project so that they meet customer requirements, are commercially viable and can form a basis for developing project plans.</span></span></p><br><p><span><span>·</span></span><span><span>Develop, under supervision, project management tools and procedures to support improvements to BAE Systems Arabian Industries’s project management capability.</span></span></p><br><p><span><span>·</span></span><span><span>Lead review of risk for defined work packages to support effective management and minimisation of risk.</span></span></p><br><p><span><span>·</span></span><span><span>Participate in developing resource plans to ensure that staff of the required capability can be secured to meet project needs.</span></span></p><br><p><span><span>·</span></span><span><span>Establish collate and integrate various targets and plans to ensure assigned project elements and sub-projects can be delivered to customer requirements and to meet the needs of the overall project.</span></span></p><br><p><span><span>·</span></span><span><span>Co-ordinate and manage activities on assigned project elements and sub-projects to ensure delivery to plan, monitor performance against plan and take action to ensure issues and problems are addressed in an effective and timely manner.</span></span></p><br><p><span><span>·</span></span><span><span>Prepare WBS and OBS and integrate them to ensure effective cost performance measurement.</span></span></p><br><p><span><span>·</span></span><span><span>Apply scheduling techniques to ensure projects meet key dates and objectives.</span></span></p><br><p><span><span>·</span></span><span><span>Support the relationships with small/medium-sized suppliers and sub-contractors to ensure all contracts are delivered and that issues are addressed and resolved in a timely manner.</span></span></p><br><p><span><span>·</span></span><span><span>Lead, develop and motivate assigned staff to ensure they are aware of and capable of meeting their accountabilities.</span></span></p><br><p><span><span>·</span></span><span><span>Liaise with all functions relevant to the delivery of assigned project elements and sub-projects to help build an integrated project team and to facilitate the achievement of project objectives.</span></span></p><br><p><span><span>Core accountabilities:</span></span></p><br><p><span><span>·</span></span><span><span>Identify and work to achieve meaningful and practical objectives in the course of duties that reflect and satisfy the overall needs of the section and wider business.</span></span></p><br><p><span><span>·</span></span><span><span>Understand and strive to exceed the expectations of internal/external Customers and stakeholders.</span></span></p><br><p><span><span>·</span></span><span><span>Understand how the business performs, its operating procedures and deliverables, in order to achieve objectives associated with the role</span></span></p><br><p><span><span>·</span></span><span><span>Two-way communication through sharing of information as appropriate and listening to other parties views and expectations</span></span></p><br><p><span><span>·</span></span><span><span>Support, co-operate with, and work with others in order to achieve common goals and objectives</span></span></p><br><p><span><span>·</span></span><span><span>Adopt a flexible and creative approach to problem solving, applying this to achieve practical solutions in the course of duties</span></span></p><br><p><span><span>·</span></span><span><span>Adopt a pro-active and flexible approach to duties of the role and the needs of the wider business</span></span></p><br><p><span><span>·</span></span><span><span>Undertake all mandatory and developmental training as deemed appropriate by the business</span></span></p><br><p><span><span>·</span></span><span><span>Subscribe to and actively participate in the PDR process</span></span></p><br><p><span><span>·</span></span><span><span>Strive to adhere to acceptable standards of behaviour and performance as expected by the business and defined in Company policy</span></span></p><br><p><span><span>·</span></span><span><span>Any other duties as deemed reasonable and appropriate by the business</span></span></p><br><p><span><span>·</span></span><span><span>The Role Holder shall be responsible for the timely execution of AvRS Project Control Cycle Requirements and provide PM support to AvRS Supply Chain Operations. The Role Holder will Deputise for the Project Manager as required.</span></span></p><br><p><span><span>Project Control</span></span></p><br><p><span><span>·</span></span><span><span>Lead monthly and quarterly activities on CAM, CSR, SSR and Risk & Opportunity cycles. Outputs presented to the Project Manager / Programme Manager and IPT.</span></span></p><br><p><span><span>·</span></span><span><span>Support IBP process including inputs to Budget, Mid-Year and End of Year requirements. Present to the Project Manager / Programme Manager.</span></span></p><br><p><span><span>·</span></span><span><span>OPR data to be compiled and updated on the Tableau Server in a timely manner.</span></span></p><br><p><span><span>·</span></span><span><span>Presentation Packs for monthly UK IPT and Customer meetings to be completed and presented to Project Manager / Programme Manager.</span></span></p><br><p><span><span>·</span></span><span><span>Manage all PPRP monthly inputs and sign-off using the PPRP checklist.</span></span></p><br><p><span><span>·</span></span><span><span>Manage all Actions in the Action Tracker in a timely manner, seeking AvRS IPT inputs and escalation as required. Apply scheduling techniques to ensure actions meet key dates and objectives.</span></span></p><br><p><span><span>·</span></span><span><span>Facilitation of LfE including Internal reviews and IPT reviews. Manage LfE tracker and drive actions.</span></span></p><br><p><span><span>·</span></span><span><span>Manage PM inputs to AvRS LCM requirements including Phase & Design Review packs. Drive LCM Actions and functional requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Raise SAP4HANA PRs and manage and GR requirements.</span></span></p><br><p><span><span>·</span></span><span><span>SharePoint & Information/Records Mgmt Point of Contact for AvRS PM.</span></span></p><br><p><span><span>·</span></span><span><span>Facilitate access arrangements for visitors to Al-Arid and other locations.</span></span></p><br><p><span><span>Project Delivery</span></span></p><br><p><span><span>·</span></span><span><span>Support Supply Chain requirements with internal and external stakeholders, including requests for information, documentation and physical items.</span></span></p><br><p><span><span>·</span></span><span><span>PM support to AvRS Orderbook reviews. Work closely with IPT focus areas including on forecast data, trends and focus areas.</span></span></p><br><p><span><span>·</span></span><span><span>Provide support in Operational Supply Chain meetings, including reviews with BAE Systems UK teams and SAMI AE / BAESSA.</span></span></p><br><p><span><span>·</span></span><span><span>Manage end to end AvRS Out of Scope (OoS) Process. Facilitate authorisation and clearance of shipping items with BAESAI Taif (ELP). Work with IPT to manage monthly invoicing process to SAMI AE.</span></span></p><br><p><span><span>·</span></span><span><span>Manage BAESAI activities on BPR, BER and NAA Processes. Administer and communicate forms received and update trackers. Lead on Root Cause activities.</span></span></p><br><p><span><span>·</span></span><span><span>Export Licencing dependencies to be facilitated across stakeholders, including trigger points for Export Licence and EUU Renewals.</span></span></p><br><p><span><span>·</span></span><span><span>Develop, under supervision, Project Management tools and procedures to support improvements to AvRS team and Project Management capability.</span></span></p><br><p><span><span><strong>Job Requirements:</strong></span></span></p><br><p><span><span>·</span></span><span><span>Ability to co-ordinate the definition of assigned elements of the project so that they meet customer requirements, are commercially viable and can form a basis for developing project plans.</span></span></p><br><p><span><span>·</span></span><span><span>Understands and accurately applies the Project Management Charter and LCM process.</span></span></p><br><p><span><span>·</span></span><span><span>Familiar with, and can apply, a range of interpersonal and communication skills both internal and external to the company.</span></span></p><br><p><span><span>·</span></span><span><span>Significant understanding of the BAE Systems Arabian Industries business, or an ability to develop this quickly.</span></span></p><br><p><span><span>·</span></span><span><span>Confident and assured in situations involving customers, sub-contractors and partners.</span></span></p><br><p><span><span>·</span></span><span><span>Staff management experience or capability; able to motivate and develop small teams.</span></span></p><br><p><span><span>·</span></span><span><span>APMP or equivalent Project Management qualification (Desirable).</span></span></p><br><p><span><span>·</span></span><span><span>Able to identify, assess, analyse and manage risk.</span></span></p><br><p><span><span>·</span></span><span><span>Expert in the tools and techniques of project management.</span></span></p><br><p><span><span>·</span></span><span><span>Able to operate the EVM reporting systems and interpret the management information produced.</span></span></p><br><p><span><span>·</span></span><span><span>Demonstrated ability to manage project elements within major projects.</span></span></p><br><p><span><span>·</span></span><span><span>Preferably the applicant will have exposure to Project Management activities within a matrix organisation with an understanding of the BAE Systems Arabian Industries business, or an ability to develop this quickly, and 4-8 years of working experience.</span></span></p><br><p><span><span>·</span></span><span><span>The role would typically require a degree in Project Management or related discipline.</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and leave allowance, a full health care scheme and access to discounted gym membership.</span></span></p><br><p><span><span><strong>BAE Systems</strong></span></span></p><br><p><span><span>BAE Systems has a heritage of commitment to the Kingdom of Saudi Arabia. For 50 years, we have provided the platforms and services that support the Saudi armed forces to defend the interests of the Kingdom. In support of the Saudi Arabia National Objectives, we’ve invested heavily in the development of Saudi people, technology, infrastructure and local companies in the defence supply chain. Our investments have helped to</span></span></p><br><p><span><span>develop the Saudi defence industry as well as developing a skilled and highly productive workforce.</span></span></p><br><p><span><span>(BAE Systems KSA is committed to the full inclusion of qualified people with disabilities. As part of this commitment, BAE Systems KSA will ensure that persons with disabilities are provided with reasonable accommodation during the job application or interview process, and or to perform essential job functions).</span></span></p><br><p><span><span>Note: All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p>Job Overview:</p><p>The company is seeking an Odoo ERP Specialist with practical experience in analyzing and implementing ERP systems. This role involves leading digital transformation projects and ensuring the proper application of the system while meeting operational and administrative requirements.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>* Analyze current workflows and document them.</p><p>* Prepare system requirements and monitor their implementation with the executing company.</p><p>* Oversee the application and operation of the Odoo system.</p><p>* Test the system and ensure the integrity of operations before actual deployment.</p><p>* Train employees on system usage.</p><p>* Prepare required operational and administrative reports.</p><p>* Continuously monitor system development and improvement.</p><p>* Coordinate between different departments and the executing company for the project.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Experience is required in the following modules:</p><p><br></p><p>* Sales</p><p>* Purchase</p><p>* Inventory</p><p>* Manufacturing (MRP)</p><p>* Accounting</p><p>* POS</p><p>* CRM</p><p>* HR & Payroll</p><p><br></p><p>Preferred experience in:</p><p><br></p><p>* Food and beverage companies.</p><p>* Central kitchens and restaurants.</p><p>* Managing recipes and food costs.</p><p>* Managing payments and expiration dates.</p><p>* Managing multiple branches and warehouses.</p><p><br></p><p>Required skills:</p><p><br></p><p>* Project management.</p><p>* Business Analysis.</p><p>* Preparing operational maps and procedures.</p><p>* Writing technical and operational requirements.</p><p>* Training and knowledge transfer to employees.</p><p>* High communication and negotiation skills.</p></div>
<h2 class="h5">Job description</h2>
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<p><b>About Zanovah Middle East</b></p><p><br></p><p>Zanovah Middle East works with growing companies to identify where execution gaps are costing the business money, time, leadership capacity, and ROI. Our 14-day operational diagnostic helps Saudi companies identify where growth, AI investment, and leadership intent are getting stuck at the management layer — before it becomes lost profit, inconsistent execution, or leadership overload.</p><p><br></p><p><b>Role Overview</b></p><p>We are looking for selected Strategic Referral Partners in Saudi Arabia who already have trusted access to CEOs, COOs, business owners, board members, or senior decision-makers.</p><p><br></p><p>This is not a cold-calling role.</p><p>This is not a full-time employment role.</p><p>This is a selective referral partnership for professionals who can make warm, trusted introductions to Saudi business leaders who may benefit from Zanovah’s diagnostic.</p><p><br></p><p><b>What You Will Do</b></p><p>Your role is simple:</p><ul><li>Identify Saudi CEOs, COOs, or senior leaders who may be facing growth, execution, AI ROI, or operational performance challenges</li><li>Make a warm introduction to Zanovah Middle East</li><li>Briefly explain why the conversation may be relevant</li><li>Allow Zanovah to handle the full consultation, proposal, diagnostic, and client relationship from there</li></ul><p><br></p><p>No cold calling.</p><p>No sales targets.</p><p>No daily reporting.</p><p>No employment commitment.</p><p>No visa requirement.</p><p>No exclusivity.</p><p><br></p><p><b>Ideal Partner Profile</b></p><p>This opportunity is ideal for professionals who already speak with or have access to Saudi business leaders, including:</p><ul><li>Business consultants</li><li>Senior sales professionals</li><li>Account managers</li><li>Executive assistants to CEOs</li><li>HR or recruitment professionals</li><li>Finance, legal, or advisory professionals</li><li>Industry networkers</li><li>Former executives or senior managers</li><li>Professionals connected to Saudi family businesses or mid-market companies</li></ul><p><br></p><p><b>Target Client Profile</b></p><p>The ideal client introduction would be a Saudi-based company facing one or more of the following:</p><ul><li>Growth is happening, but execution is inconsistent</li><li>Senior leadership is too involved in daily follow-up</li><li>AI, ERP, or systems investment is not showing clear ROI</li><li>Departments are working hard but not aligned</li><li>Decisions are slow or frequently escalated</li><li>Saudization or expansion is creating management pressure</li><li>Revenue is growing, but margin or operational discipline is not improving</li></ul><p><br></p><p><b>Compensation</b></p><p>This is a commission-based partnership.</p><p>Referral partners receive 20% commission on successful converted introductions.</p><p><br></p><p><b>Example:</b></p><p>If the introduced client signs a SAR 35,000 diagnostic, the referral partner earns SAR 7,000.</p><p>Commission is paid within 7 days after the client deposit is received.</p><p>There is no fixed salary, retainer, or guaranteed income.</p><p><br></p><p><b>Time Commitment</b></p><p>This role requires approximately 2–3 hours per month.</p><p>You are not expected to sell, present, negotiate, or manage the client.</p><p>Your role is limited to trusted introductions.</p><p><br></p><p><b>Requirements</b></p><ul><li>Existing professional network in Saudi Arabia</li><li>Ability to access or introduce CEOs, COOs, business owners, or senior decision-makers</li><li>Strong professional credibility</li><li>Good communication skills</li><li>Understanding of business, operations, leadership, or growth challenges</li><li>Ethical approach to referrals and relationship-building</li></ul><p><br></p><p><b>Preferred</b></p><ul><li>Existing relationships in logistics, manufacturing, facilities management, construction, healthcare, retail, financial services, or technology-led businesses</li><li>Experience working with Saudi companies</li><li>Understanding of GCC business culture</li><li>Access to mid-market or growth-stage companies</li></ul><p><br></p><p>To learn more about our leadership philosophy and the work we do at Zanovah, feel free to connect with Naeema Siddiqui on LinkedIn.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Business networking, Saudi market knowledge, executive relationship management, warm introductions, B2B business development, C-level communication, strategic partnerships, relationship building.</p></div>
<h2 class="h5">Job description</h2>
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<span>Job Overview At C-Serv, we believe that our employees are key to our success.<br> Our focus on fostering a collaborative environment and investing in professional development ensures our team members are equipped to deliver outstanding solutions.<br> As part of our commitment, we provide extensive training and certification opportunities to empower you in your role.<br> Our core value is that "our people are our key asset.<br>” The Opportunity Please note the nature of our client request please only apply if you are a Saudi Arabian National.<br> We are seeking a F5 Professional Services Consultant to join our team, managing key government contracts in the KSA.<br> This role involves both on-site and remote work and targets individuals experienced in F5 product design, configuration, and deployment.<br> You will leverage your analytical skills and technical knowledge to enhance service delivery and support a diverse range of clients.<br> As a consultant, you will possess the confidence, technical expertise, and interpersonal skills needed to lead efforts in delivering exceptional technical solutions, guiding complex troubleshooting, and conducting thorough technology health checks.<br> Responsibilities and Duties: 1.<br> Enhance your proficiency with F5 products and technologies through continuous self-directed learning and formal training.<br> 2. Assume technical responsibilities including systems architecture definition, hardware/software specifications, design, implementation, testing, client training, and solution deployment.<br> 3. Engage in consulting activities such as new installations, migrations, upgrades, configurations, iRules creation, security updates, and troubleshooting across various F5 product engagements.<br> 4. Identify and capitalize on additional product or service opportunities within client organizations.<br> 5. Cultivate strong relationships with partners and customers throughout project scoping, work development, delivery, integration, documentation, and follow-up.<br> 6. Perform basic project management tasks including status reporting, time tracking, and expectation management regarding work product deliverables and associated risks.<br> 7. Utilize F5 BIG-IP software for automation or orchestration of deployment tasks and architect cloud deployment strategies using related technologies.<br> 8. Provide engineering expertise focused on application security, with an emphasis on L7 WAF capabilities and strategies to mitigate DoS and BOT attacks.<br> Please note that this job description represents a general overview of responsibilities and requirements and may be subject to change.<br> We offer a competitive salary paid in SAR, along with Health Insurance for your family.<br> Knowledge, Skills, Abilities, and Qualifications: 1.<br> Minimum of 5 years’ relevant experience focusing on the architecture and design of network or system infrastructure, including performance and management.<br> 2. At least 3 years’ experience in customer-facing roles as a consultant or engineer.<br> 3. Proficient in working with F5 LTM, GTM, DNS, alongside advanced modules like Viprion and iRules for 3 years.<br> 4. Experience with configuring AFM with IP intelligence (IPI) is essential.<br> 5. Valid F5 certifications such as 101, 201, 301a, 301b, and 302 or above will be advantageous.<br> 6. Strong understanding of OSI layers 5 to 7 interactions.<br> 7. Familiarity with web technologies such as HTTP protocol, SSL certificates, and web server administration, including Apache or Microsoft Internet Information Services.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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The Governance Manager plays a key role in strengthening and maintaining effective corporate governance practices across BIHG and its subsidiaries. The role is responsible for supporting Board and General Assembly requirements, developing and maintaining governance policies and charters, monitoring compliance with applicable regulations and internal governance requirements, and strengthening governance practices across subsidiaries.<br>Key Responsibilities1. Board Governance & General Assemblies Prepare, draft, and review Board reports and governance-related materials in accordance with applicable regulations and internal requirements. Support Board and committee governance activities and ensure alignment with approved governance requirements. Support the preparation and coordination of General Assembly meetings in accordance with applicable regulatory requirements. Ensure governance documentation and related activities are completed accurately and within required timelines.2. Governance Policies & Charters Develop, review, and update corporate governance policies, frameworks, and procedures. Develop and maintain Board and committee charters in line with applicable governance requirements. Ensure internal policies are aligned with the Group's overarching policy framework. Identify opportunities to enhance governance policies, procedures, and practices across the organization.3. Governance Compliance Monitor compliance with applicable corporate governance regulations, internal policies, and governance requirements. Assess governance practices and identify gaps, areas of non-compliance, and opportunities for improvement. Recommend appropriate corrective actions and support their implementation and follow-up. Provide guidance to relevant stakeholders on governance requirements, policies, and best practices.4. Subsidiary Governance Support the development and implementation of governance structures across subsidiaries. Monitor subsidiary compliance with Group governance policies, frameworks, and requirements. Strengthen governance practices governing the relationship between the holding company and its subsidiaries. Collaborate with subsidiary management and relevant corporate functions to ensure consistent application of governance standards across the Group.5. Stakeholder Management & Governance Advisory Build effective working relationships across subsidiaries and corporate functions. Provide governance advice and support to relevant stakeholders on governance-related matters. Collaborate with internal stakeholders to align governance practices with business objectives and Group strategy. Analyze complex governance matters, identify root causes, and recommend practical solutions.<br>Qualifications & Experience Bachelor's degree in Management, Law or equivilant. Minimum of 8 years of professional experience in corporate governance or companies' law. At least 3 years of corporate governance experience within a listed company. At least 2 years of experience within a holding company environment. Strong knowledge of Board governance, General Assembly procedures, governance policies, charters, and regulatory compliance. Strong understanding of holding company and subsidiary governance structures and relationships. Experience in developing and reviewing governance policies, frameworks, Board and committee charters. Corporate governance certification or relevant professional training, such as ICCGO or Saudi Corporate Governance Code training, is preferred.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Contracts Engineer is responsible for managing the interaction between the Owner and Contractors in technical work scopes, chasing up on production of RFPs, contracts, bids and tenders. Also, to carry out the process of contract MGMT for Retal and its subsidiaries to ensure the most competitors price and required quality as well as improve term of payments.</p><p>Primary Duties & Responsibilities:</p><ul><li>Market survey to source the best contractors & have approved contractor list.</li><li>Collect & evaluate pre-qualification documents and review official documents of applied contractors.</li><li>Nominate and create of Preferred Contractor List.</li><li>Establish good business relationship with the contractors.</li><li>Arrange the preparation of Requests for Proposals (RFPs)</li><li>Technical co-ordination between Project Management, Consultants and Contractors.</li><li>Gather all relevant tender documents</li><li>Co-ordinate tender process, review of bid documents and BOQs</li><li>Issue tender documents and invite all pre-qualified consultants and contractors to tender</li><li>Co-ordinate the clarification of queries from the relevant parties</li><li>Receive Tender documents from contractors and arrange review and revision of tender documents by technical personnel in Design and Construction Departments.</li><li>Review proposals from consultants and contractors and prepare tender evaluation for each.</li><li>Arrange clarification meetings to discuss and confirm requirements.</li><li>Co-ordinate negotiations between the relevant parties.</li><li>Prepare Service Agreements & Contract between Retal and the successful bidder.</li><li>Prepare and issue Letter of Intent (LOI).</li><li>Attend on-site project progress meetings.</li><li>Establishes and manages strong business relationships with all contractors.</li><li>Handle of any task within the scope of his work and assigned by his direct manager.</li><li>Undertake any other ad-hoc engineering related duties as required.</li></ul><p>Skills:</p><ul><li>Communication</li><li>Active listening skills</li><li>Computer literacy</li><li>AutoCAD & MS Project</li><li>Cost Estimation</li><li>Domestic Legal Overview</li><li>FIDIC Law</li><li>Construction Management</li><li>Customer quality /focus</li><li>Work Ethics and Values</li><li>Problem solving</li><li>Negotiating and Interactive Communication</li><li>Decision Making</li><li>Handle pressure</li><li>Work to strict deadlines</li><li>Self-motivate</li><li>Teamwork</li><li>Planning and forecasting</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience and Qualifications:</p><ul><li>4-5 years in Engineering (Civil, Arch., Construction Management)</li><li>Professional Procurement and negotiation qualification</li><li>4+ years experience in construction field.</li><li>2+ years experience in contracting & bidding.</li></ul><p></p></section>
About Kliq Kliq is a cutting-edge Mar Tech platform connecting brands with relevant content creators to execute impactful influencer marketing campaigns. We are seeking a highly motivated, client-focused professional with fluency in both Arabic and English to join our growth team and accelerate our market expansion in KSA.<br>Role Overview As a Business Development Executive at Kliq, you will drive the full sales cycle, from prospecting and leading platform demonstrations to closing subscription agreements with brands and marketing agencies. This is a field-heavy role requiring frequent in-person meetings across Riyadh to establish credible B2B relationships and convert pipeline into active revenue. This position is structured for professionals with 2–3 years of proven sales success in a marketing agency or media environment who are ready to own their pipeline and scale their earning potential.<br>Key Responsibilities Agency & Brand Sales: Drive outbound pipeline generation targeting brand decision-makers and marketing/media agencies. Product Demonstrations: Conduct structured platform demos showcasing Kliq’s workflow automation, creator directory, and campaign tracking capabilities. Field Engagement: Secure and execute regular in-person meetings across Riyadh to establish long-term B2B relationships. Solution Selling: Consult with agency account leads and brand marketing heads to align Kliq's platform packages with their campaign goals. Deal Execution: Negotiate and close platform subscription and campaign agreements to consistently hit monthly and quarterly gross merchandise value (GMV) and revenue targets. Pipeline Hygiene: Maintain structured CRM records, deal stage tracking, and client communication histories. Cross-Functional Collaboration: Partner with Customer Success, Creator Operations, and Marketing to ensure seamless client onboarding.<br>Who We Are Looking For2–3 years of hands-on B2B sales experience strictly within a marketing agency, digital media agency, or influencer agency background. Proven track record in agency-side business development, selling marketing services, campaign executions, or media solutions to brands. Full bilingual fluency in written and spoken Arabic and English (non-negotiable). Deep operational understanding of marketing, digital media, influencer marketing, and agency-brand procurement dynamics. Existing network of agency media buyers, brand managers, and marketing directors across Saudi Arabia is a major advantage. Strong presentation, contract negotiation, and CRM management skills.<br>What We Offer Competitive Compensation:Fixed Monthly Salary: 6,500 – 8,500 SAR. Uncapped Incentive Structure: Competitive monthly commissions linked to closed deal volume and subscription revenue. Medical Insurance: Comprehensive coverage provided. Professional Growth: Direct exposure to scaling a fast-growing Mar Tech platform with clear career progression routes. Work Environment: Flexible hybrid model balancing field execution with office collaboration.
<p>This role is for new warehouse operations in the area.</p><br /><p><strong>General Manager I - Distribution</strong></p><p><br></p><p>The General Manager I role has a national salary range of $120,000 - $155,000.</p><p>DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.</p><p><br></p><p>As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.</p><p><br></p><p>With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.</p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.</li><li>Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.</li><li>Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.</li><li><span >Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.</span></li><li>Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.</li><li>Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.</li><li>Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.</li><li>Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.</li><li>Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.</li><li>Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.</li></ul><p><br></p><p><strong>Required Education and Experience</strong></p><ul><li><span >5+ years managerial/supervisory experience, required</span></li><li><span >2+ years of experience in a supply chain, warehousing or distribution environment, required</span></li><li><span >Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred</span></li><li>Staff management, required</li><li>P&L management, preferred</li><li>Project management, preferred</li><li>Bachelor’s degree or equivalent, preferred</li><li><span >Warehouse Management Systems (WMS) experience, preferred</span></li></ul><p></p><p>Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.</p><p>Our Organization is an equal opportunity employer.</p><p><strong >#LI-Onsite</strong></p>
<p><span >A preferred candidate has been identified. All qualified will be considered for this role and future opportunities.</span></p><br /><p><strong>General Manager II - Distribution</strong></p><p><br></p><p>The General Manager II role has a national salary range of $105,000 - $135,000.</p><p>DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.</p><p><br></p><p>As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.</p><p><br></p><p>With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.</p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.</li><li>Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.</li><li>Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.</li><li>Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.</li><li>Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.</li><li>Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.</li><li>Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.</li><li>Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.</li><li>Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.</li><li>Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.</li></ul><p><br></p><p><strong>Required Education and Experience</strong></p><ul><li>5+ years managerial/supervisory experience, required</li><li>2+ years of experience in a supply chain, warehousing or distribution environment, required</li><li>Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred</li><li>Staff management, required</li><li>P&L management, preferred</li><li>Project management, preferred</li><li>Bachelor’s degree or equivalent, preferred</li><li>Warehouse Management Systems (WMS) experience, preferred</li></ul><p></p><p>Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.</p><p>Our Organization is an equal opportunity employer.</p><p><strong >#LI-Onsite</strong></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a motivated and customer-focused Customer Service Representative (Remote) to join our growing team. In this role, you will serve as the first point of contact for customers, providing professional support, resolving inquiries, and ensuring a positive customer experience across multiple communication channels. If you are a strong communicator with a passion for helping people and solving problems, we d love to hear from you.</p><p>Key Responsibilities</p><ul><li>Customer Support & Communication<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner</li><li>Provide accurate information about products, services, billing, and company policies</li><li>Assist customers with account updates, order tracking, troubleshooting, and general support requests</li><li>Deliver friendly, empathetic, and solutions-oriented customer service</li></ul></li><li>Issue Resolution<ul><li>Identify customer concerns and resolve issues efficiently</li><li>Escalate complex or unresolved matters to the appropriate departments when necessary</li><li>Maintain detailed and accurate records of customer interactions and resolutions</li><li>Follow up with customers to ensure complete issue resolution and satisfaction</li></ul></li><li>Customer Experience<ul><li>Build positive relationships with customers through professional communication</li><li>Support customer retention by consistently delivering high-quality service</li><li>Gather customer feedback and share insights to help improve processes and services</li><li>Contribute to a positive and collaborative team environment</li></ul></li><li>Administrative & System Support<ul><li>Utilize CRM systems and customer support tools to manage customer interactions</li><li>Keep customer records and documentation accurate and up to date</li><li>Assist with maintaining internal support resources and knowledge bases</li><li>Adhere to company policies, procedures, and service standards</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications & Skills</h2><ul><li>1-2 years of experience in customer service, customer support, or a related role</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Professional, dependable, and customer-focused attitude</li><li>Strong organizational skills and attention to detail</li><li>Comfortable working independently in a remote environment</li><li>Familiarity with CRM software and customer support platforms is preferred</li><li>Basic computer proficiency, including Microsoft Office or similar tools</li><li>High school diploma or equivalent required; additional education is a plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a motivated and customer-focused Customer Service Representative to join our remote team. In this role, you will serve as the primary point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience across phone, email, and chat channels. This position is ideal for someone who enjoys helping people, communicating effectively, and solving problems in a dynamic, fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat.</li><li>Provide accurate information regarding products, services, billing, and company policies.</li><li>Assist customers with account management, order status updates, troubleshooting, and general support requests.</li><li>Deliver empathetic, solution-oriented service while maintaining a high standard of customer satisfaction.</li></ul><p><strong>Issue Resolution</strong></p><ul><li>Investigate and resolve customer concerns efficiently and effectively.</li><li>Escalate complex issues to the appropriate teams when necessary.</li><li>Document customer interactions, inquiries, and resolutions accurately.</li><li>Follow up with customers to ensure issues have been fully resolved.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Build positive relationships through professional and courteous communication.</li><li>Contribute to customer retention by consistently delivering high-quality service.</li><li>Gather customer feedback and share insights to support continuous improvement initiatives.</li><li>Collaborate with team members to foster a supportive and customer-centric culture.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Utilize CRM systems and customer service tools to manage customer interactions.</li><li>Maintain accurate customer records and documentation.</li><li>Assist in updating internal knowledge bases and support resources.</li><li>Adhere to company policies, procedures, and service standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><strong>Required</strong></p><ul><li>1 2 years of experience in customer service, customer support, or a related field.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong organizational skills and attention to detail.</li><li>Self-motivated, reliable, and comfortable working independently in a remote environment.</li><li>Proficiency with basic computer applications, including Microsoft Office or equivalent tools.</li><li>High school diploma or equivalent.</li></ul><p><strong>Preferred</strong></p><ul><li>Experience using CRM systems and customer support software.</li><li>Additional customer service training, certifications, or related education.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems & Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity & Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p><p></p></section>
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<p ><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Growth Consultant</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I3</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Business Products</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Business Products</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To support the planning and execution of business growth and market expansion initiatives by identifying new business opportunities, conducting market analysis, evaluating commercial and technical feasibility, building strategic relationships, and supporting revenue generation activities. The role contributes to strengthening Elm’s market position, expanding partnerships, and ensuring business development opportunities are aligned with organizational objectives and growth strategies.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<li ><span > Market Analysis & Opportunity Assessment</span></li>
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<li ><span >Conduct market research and analysis to identify emerging market trends, customer needs, and business opportunities.</span></li>
<li ><span >Assess market attractiveness, competitive dynamics, and potential growth opportunities.</span></li>
<li ><span >Identify risks, barriers, and challenges associated with target markets and opportunities.</span></li>
<li ><span >Provide analytical insights to support business development planning and decision-making.</span></li>
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<li ><span >Market Entry & Growth Strategy Support</span></li>
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<li ><span >Support the development of market entry and expansion strategies for new business opportunities.</span></li>
<li ><span >Assist in evaluating strategic options and alternative growth approaches.</span></li>
<li ><span >Contribute to the development of business development plans and opportunity roadmaps.</span></li>
<li ><span >Monitor strategy execution and recommend improvement opportunities.</span></li>
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<li ><span >Stakeholder & Relationship Management</span></li>
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<li ><span >Build and maintain relationships with customers, partners, government entities, and industry stakeholders.</span></li>
<li ><span >Support engagement activities aimed at strengthening strategic partnerships.</span></li>
<li ><span >Coordinate with internal stakeholders to ensure customer satisfaction and opportunity progression.</span></li>
<li ><span >Contribute to maintaining a positive market presence and stakeholder experience.</span></li>
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<li ><span >Business Opportunity Evaluation</span></li>
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<li ><span >Evaluate business opportunities from commercial, operational, and strategic perspectives.</span></li>
<li ><span >Conduct preliminary assessments of business viability and growth potential.</span></li>
<li ><span >Support preparation of business cases and opportunity recommendations.</span></li>
<li ><span >Analyze opportunity-related risks and potential returns.</span></li>
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<li ><span >Financial Analysis & Commercial Assessment</span></li>
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<li ><span >Support financial evaluation activities including revenue projections, profitability analysis, and return on investment assessments.</span></li>
<li ><span >Analyze commercial assumptions and business opportunity performance indicators.</span></li>
<li ><span >Contribute to budgeting and financial planning activities related to business development initiatives.</span></li>
<li ><span >Provide commercial insights to support investment and growth decisions.</span></li>
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<li ><span >Technical Feasibility & Solution Assessment</span></li>
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<li ><span >Coordinate with technical teams to assess the feasibility of proposed solutions and customer requirements.</span></li>
<li ><span >Support evaluation of technical constraints, dependencies, and implementation considerations.</span></li>
<li ><span >Assist in determining the level of customization required for business opportunities.</span></li>
<li ><span >Contribute to estimating solution requirements and associated business impacts.</span></li>
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<li ><span >Sales Support & Revenue Growth</span></li>
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<li ><span >Support sales teams in identifying and pursuing upselling and cross-selling opportunities.</span></li>
<li ><span >Assist in preparing customer opportunity assessments and commercial proposals.</span></li>
<li ><span >Conduct research and analysis on prospective customers and target accounts.</span></li>
<li ><span >Contribute to business development initiatives aimed at increasing revenue and market penetration.</span></li>
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<li ><span >Negotiation & Opportunity Development Support</span></li>
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<li ><span >Participate in business discussions, negotiations, and opportunity development activities.</span></li>
<li ><span >Support the preparation of presentations, reports, and materials used during negotiations.</span></li>
<li ><span >Coordinate with stakeholders to ensure business opportunities progress efficiently.</span></li>
<li ><span >Contribute to securing commercially viable and mutually beneficial agreements.</span></li>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
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<li ><span >Information Security</span></li>
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<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Business Administration, Engineering, Information Technology, Information Systems, Marketing, Economics, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><strong><span dir="RTL" >4</span></strong><span >–<strong><span dir="RTL">6</span></strong> years of experience in</span><span > Product Management, Product Operations, Product Development, Business Analysis, Digital Products, or related fields.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
<p>Job Overview We are representing a leading organisation in the Food & Beverage sector, seeking a highly skilled and strategic HR Manager ( F&B ) to join their team. This is a full-time position based in Riyadh, Saudi Arabia . The ideal candidate will be a seasoned HR professional with a passion for the F&B industry, responsible for overseeing all aspects of the human resources function. You will play a crucial role in developing and implementing HR strategies that align with the company's objectives, fostering a positive workplace culture, and ensuring the attraction and retention of top talent.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Proven working experience as an HR Manager or other HR executive.</p><p>Demonstrable experience within the Food & Beverage or hospitality industry is essential.</p><p>In-depth knowledge of Saudi Arabian labour law and HR best practices.</p><p>People-oriented and results-driven, with excellent active listening, negotiation, and presentation skills.</p><p>Competence to build and effectively manage interpersonal relationships at all levels of the company.</p><p>Bachelor's degree in Human Resources or a related field; a professional HR certification (e.g., CIPD, SHRM) is highly desirable.</p><p>Excellent command of the English language; proficiency in Arabic would be a significant advantage.</p><p>Proficiency in HR information systems (HRIS).</p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Senior Product Manager</span></p>
<p ><span > </span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I3</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td colspan="3" valign="top">
<p > </p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Section</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
</tbody>
</table>
<div >
<p ><span >To plan and implement </span><span >the product from end to end through strategic thinking and market analysis to achieve product success according to the policies and procedures followed in Elm.</span></p>
</div>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<ol >
<li ><span >Product Strategy & Vision</span></li>
</ol>
</td>
<td valign="top">
<ul >
<li ><span >implement the long-term product strategy and vision, aligned with the organization's overall business objectives and market opportunities. Conduct market research, competitive analysis, and customer insights to identify emerging trends, customer needs, and growth opportunities.</span></li>
<li ><span >Collaborate with executive stakeholders to ensure alignment of the product strategy with the overall company vision</span></li>
</ul>
</td>
</tr>
<tr >
<td valign="top">
<ol start="2">
<li ><span >Product Lifecycle Management</span></li>
</ol>
</td>
<td valign="top">
<ul >
<li ><span >Monitor the product roadmap, prioritization, and feature backlog, considering market demands, customer feedback, and business goals.</span></li>
<li ><span >Ensure effective cross-functional collaboration between engineering, design, marketing, sales, and other teams involved in the product lifecycle.</span></li>
</ul>
</td>
</tr>
<tr >
<td valign="top">
<ol start="3">
<li ><span >Product Execution & Control </span></li>
</ol>
</td>
<td valign="top">
<ul >
<li ><span >Ensure</span><span > product progress, identify and mitigate risks, and resolve issues to ensure successful product delivery.</span></li>
<li ><span >Utilize product management methodologies and tools to track product milestones, deliverables, and dependencies.</span></li>
<li ><span >Conduct thorough products assessments, including risk analysis, resource allocation, and timeline development<br></span><span >Ensure the compliance with all relevant information Security practices and standards to ensure data integrity and confidentiality</span></li>
</ul>
</td>
</tr>
<tr >
<td valign="top">
<ol start="4">
<li ><span >Stakeholder Management:</span></li>
</ol>
</td>
<td valign="top">
<ul >
<li ><span > maintain strong relationships with key stakeholders,</span></li>
<li ><span > Collaborate closely with stakeholders to gather requirements, provide regular project updates, and address concerns or issues.</span></li>
<li ><span >Communicate and foster collaboration among team members and stakeholders throughout the program lifecycle.</span></li>
</ul>
</td>
</tr>
<tr >
<td valign="top">
<ol start="5">
<li ><span >Market Analysis & Performance Monitoring </span></li>
</ol>
</td>
<td valign="top">
<ul >
<li ><span >Conduct in-depth market research, customer interviews, and data analysis to gather insights and validate product decisions.</span></li>
<li ><span >Leverage market intelligence to drive product positioning, pricing strategies, and go-to-market plans.</span></li>
<li ><span >Monitor product performance metrics, including adoption rates, customer satisfaction, and revenue growth, and identify areas for improvement.</span></li>
<li ><span >Implement data-driven decision-making processes and leverage analytics to measure and optimize product performance.</span></li>
<li ><span >Continuously gather customer feedback and work cross-functionally to iterate and enhance the product offering.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s degree in Business Administration, IT or equivalent with preferably an</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >4 of years of relevant experience </span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
</span>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will assist customers by answering inquiries, resolving complaints, processing orders, and providing information about products and services. The goal is to ensure excellent customer satisfaction and maintain positive customer relationships. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues in a timely and professional manner. Process orders, returns, refunds, and exchanges. Maintain customer records and update account information. Escalate complex issues to the appropriate department when necessary. Follow up with customers to ensure issue resolution and satisfaction. Meet individual and team performance metrics. Maintain knowledge of company products, services, and promotions. Collaborate with internal teams to improve customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent (Associate's or Bachelor's degree preferred).</li><li>Previous experience in customer service, call center, or related role preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Proficiency in Microsoft Office and customer service software/CRM systems.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Strong attention to detail and organizational skills.</li></ul><p></p></section>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><span ><span >.</span></span><span >Job Description </span></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Senior Product Manager</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I3</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Business Products</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" ><span >Business Products</span></span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Fintech and B2B Horizontal</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The role is responsible for managing the end-to-end lifecycle of digital business products within fintech solutions, including defining product strategy, managing key client relationships, and ensuring delivery of high-value payment and banking services that align with market needs and business objectives.</span></p>
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Product Strategy & Lifecycle Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Define and execute product strategy from ideation to launch.</span></li>
<li ><span >Manage product lifecycle and ensure alignment with business goals.</span></li>
<li ><span >Drive product roadmap and prioritization.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Key Client Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Manage strategic clients such as Absher, TAMM, and Board of Grievances.</span></li>
<li ><span >Ensure alignment with client expectations and business requirements.</span></li>
<li ><span >Maintain strong stakeholder relationships</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Financial Products Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Manage development of core financial services such as digital payment systems within Dhamen.</span></li>
<li ><span >Ensure scalability and reliability of financial services.</span></li>
<li ><span >Align product capabilities with fintech standards.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Open Banking Services</span></li>
</ol>
<p > </p>
</td>
<td >
<ul >
<li ><span >Oversee open banking services such as IBAN verification.</span></li>
<li ><span >Ensure compliance with financial regulations and standards.</span></li>
<li ><span >Enhance integration with banking partners.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Product Launch & Roadmap Execution</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Define and monitor product launch plans for Dhamen Escrow.</span></li>
<li ><span >Ensure timely delivery of releases and feature enhancements.</span></li>
<li ><span >Track progress against roadmap milestones.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Product Ownership (Dhamen & OTI)</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Manage Dhamen Escrow as a core product.</span></li>
<li ><span >Oversee OTI product developed with internal teams.</span></li>
<li ><span >Ensure product performance and continuous improvement.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Partnerships & Ecosystem Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Manage agreements with key partners such as banks and payment providers.</span></li>
<li ><span >Ensure effective collaboration and service integration.</span></li>
<li ><span >Monitor partner performance and commitments.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >New Partnerships Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Identify and establish new partnerships (e.g., Staq, Tradeshift).</span></li>
<li ><span >Support business growth through ecosystem expansion.</span></li>
<li ><span >Evaluate partnership opportunities and benefits.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.</span></li>
<li ><span >Certifications in Product Management or Fintech are a plus.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >4–6 years of experience in product management, fintech solutions, or digital products.</span></li>
<li ><span >Strong experience in product lifecycle management, stakeholder management, digital payments, and partnerships within fintech ecosystems.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
<ul><li>Lead and mentor a team of HVAC technicians, ensuring optimal performance and adherence to safety protocols.</li><li>Oversee daily operations, including scheduling maintenance, responding to service calls, and managing inventory.</li><li>Diagnose and troubleshoot complex HVAC system malfunctions, providing expert guidance to resolve issues efficiently.</li><li>Implement and enforce preventive maintenance programs to minimize downtime and extend equipment lifespan.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possession of a High School Diploma or GED is required, with an Associate's or Bachelor's degree in a related field preferred.</p></li><li><p>A minimum of 8ars of progressive experience in HVAC installation, maintenance, and repair, with 5+ years in a supervisory capacity.</p></li><li><p>HVAC certification (e.g., EPA Section 608 Universal) is essential, with additional certifications (e.g., NATE) highly desirable.</p></li><li><p>Proven experience in managing teams and projects within commercial or industrial settings.</p></li></ul>
<h3 >About DRAM Intl.</h3>
<p >DRAM Intl. Co. is a Dubai-based marketing agency specializing in comprehensive 360° marketing campaigns, social media management, branding, paid advertising, content production, and creative solutions. The company serves a diverse client base across the GCC region.</p> <h3 >Role Overview: Sales Executive</h3>
<p >DRAM Intl. is seeking a <strong >Sales Executive</strong> to join our team in Jeddah, within the Makkah region. This full-time position is focused on expanding the company's client portfolio by generating qualified leads, identifying new business opportunities, and managing the complete sales cycle. The successful candidate will be responsible for presenting our marketing services, negotiating, and closing new business deals, demonstrating an understanding of marketing services and the ability to work independently.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Generate qualified leads and identify new business opportunities.</li>
<li >Build and maintain prospect lists using professional lead generation methods and tools.</li>
<li >Reach out to potential clients through calls, emails, LinkedIn, and networking.</li>
<li >Conduct client meetings and presentations remotely or in person when required.</li>
<li >Understand client needs and recommend suitable marketing solutions.</li>
<li >Prepare quotations and proposals in collaboration with the internal team.</li>
<li >Negotiate and close new business deals.</li>
<li >Build long-term client relationships.</li>
<li >Achieve monthly sales targets.</li>
</ul> <h3 >Candidate Requirements</h3>
<ul >
<li >Minimum of <strong >3 years of B2B sales experience</strong>.</li>
<li >Previous experience selling marketing, branding, advertising, or digital marketing services.</li>
<li >Strong lead generation and prospecting skills.</li>
<li >Demonstrated ability to generate leads and acquire new clients independently.</li>
<li >Excellent communication and negotiation skills.</li>
<li >Target-driven with a proven track record of closing deals.</li>
</ul> <h3 >Work Environment</h3>
<p >This role operates in a fully remote environment, requiring the ability to work independently. Client meetings may be conducted online or in person as needed, primarily within Jeddah and the Makkah region.</p> <h3 >Preferred Qualifications</h3>
<ul >
<li >An existing network of business contacts in Saudi Arabia or the GCC.</li>
<li >Knowledge of digital marketing services.</li>
</ul>