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Regional Sales Manager KINGDOM OF SAUDI ARABIA | FULL TIME<br>Invixium is a global leader in biometric access control, workforce, visitor management and RTLS worker safety & tracking solutions. With a strong presence across multiple continents, we design and manufacture rugged and innovative solutions for enterprise, industrial, and critical infrastructure markets to help businesses of all sizes become more secure, productive and efficient.<br>Invixium is seeking a highly motivated, experienced, and enthusiastic Regional Sales Manager to join our aggressive sales team and drive our sales efforts in the Kingdom of Saudi Arabia. This is a permanent, full-time position located in KSA, reporting to the Sr. Director, Sales – KSA & Levant. This is an amazing opportunity for a senior sales professional with a proven track record of complete command over their territory who is eager to make a meaningful impact on building the next great company. By leveraging strategic partnerships to drive growth, you will collaborate closely with Systems Engineering, Customer Success, Product Management, Professional Services, Support, and Finance teams to secure and close deals.<br>In this role, you will be responsible for driving sales of Invixium biometric access control, time & attendance, and visitor management solutions to system integrators, end-user customers, security consultants, and other stakeholders across the region. You will proactively address customers' immediate and emerging needs, enabling sustainable profitable growth and accelerating market share. By combining tenacity, resourcefulness, and creativity, the Regional Sales Manager sets the industry standard for customer delight. Additionally, you will play a pivotal role in market development by promoting Invixium technology specifications and establishing channel partners through the authorized distribution network.<br>Responsibilities:Focus on new business development leveraging your network and qualifying leads Deliver successfully on enterprise quota targets. Grow the enterprise business as well as the upper mid-market for biometric solutions Build a strong pipeline of opportunities in your region Provide accurate forecasting of quarterly bookings and business plan. Achieve assigned objectives & targets on a quarterly basis Offer a white-glove experience to customers. Be a trusted advisor for prospects and customers about the problem areas we solve. Develop expert-level knowledge of our value proposition. Meticulously orchestrate all customer activities and engagements, involving Systems Engineering, Product Management, Customer Support, and Finance. Promptly share all customer information with internal teams using our CRM tools Collaborate with Marketing for events. Secure key reference accounts in relevant verticals including and not limited to (Oil & Gas, Industrial, Airports, Government, etc.) Execute land-and-expand campaigns from Proof of Concept (POC) to large deployments. Supports the definition of the sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific customer Provide information for management by preparing short-term and long-term product sales forecasts and special reports and analyses, answering questions and requests Facilitate distribution inventory turnover and product availability by reviewing and adjusting inventory levels and forecasting to support production schedules Ability to work in a multicultural working environment Able to successfully negotiate the terms of the agreement and close sales in line with expectations<br>Experience:Minimum 15 years’ experience in managing enterprise accounts (Government, Finance, infrastructure, and Education) Experience working for a global security manufacturer (preferred) Strong experience in channel sales/channel management Experience appointing and managing distributors Strong relationships with leading system integrators Hunter-mindset, with the ability to self-prospect and a go-getter personality Proven record of consistent, quarterly quota over-achievement Experience in selling Physical Security products is a plus, and comfortable working in early-stage growth companies High level of sales and technical proficiency with Access Control and Time & Attendance solutions Experience working with enterprise security vendors such as Lenel S2, Genetec, Gallagher, Nedap, Honeywell, Johnson Controls, etc. Strong knowledge of Time Attendance & Physical security principles and networking technologies A background in engineering with an industrial focus (Oil & Gas, Utility, Manufacturing, etc.) Proven hands-on experience of selling to SLA or ASC at large enterprises Experience establishing and fostering strong Channel Partner relationships. Pre-existing relationships with key resellers in the assigned territory to quickly drive robust interactions High integrity and adept at the consultative approach of winning customer trust Sales savvy with good communication, presentation, problem solving and persuasion skills<br>Qualifications:Bachelor’s Degree in Engineering or Marketing, or a related field Technical know-how and marketing knowledge. Ability to present technical and commercial ideas and concepts Exceptional interpersonal and negotiation skills Fluency in English communication (writing and verbal); Arabic is a plus Ability to travel as needed to meet with clients and prospects High level of analytical and organizational skills Solid knowledge of biometric products, technical applications, market intelligence, and industry information<br>Why Join Invixium?<br>We promise transparency, competitive salaries, health benefits, and an office environment where employees are surrounded by creative, empowered, and highly energetic people. It’s a perfect time to join us. As we scale to the next level as a company, we are excited to see our employees grow with us.<br>More About Us:<br>Headquartered in Toronto, Canada, with a strong global presence across the Middle East, USA, India, Latin America, Africa, and the UK, Invixium is a leading designer and manufacturer of biometric and RTLS connected worker solutions that enhance security, productivity, and safety across industries, enterprises, and critical infrastructure. By utilizing advanced biometrics for access control, workforce and visitor management, and its RTLS solution, Invixium empowers businesses with data-driven decision-making and delivers real-time visibility, efficiency, security, safety monitoring, and actionable insights. Trusted by and deployed across major industrial worksites, global enterprises, and several Fortune 500 companies, Invixium strives to provide industry-leading solutions that are visually stunning, intuitive for ease of use, and install. For more information, visit invixium.com.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Alignment Engineer based in Saudi Arabia.<br><br>As an Alignment Engineer, you will play a key role in helping organizations improve their IT environments through remote assessments, technical reviews, and infrastructure optimization. You will work closely with clients and internal teams to identify risks, maintain documentation accuracy, and ensure technology standards are consistently applied. This position combines technical expertise, problem-solving, and customer-focused consulting in a remote-first environment. You will contribute to improving client infrastructure, supporting best practices, and delivering high-quality technical recommendations. The role offers the opportunity to work with diverse technology environments while continuously developing your IT knowledge. You will be part of a collaborative team focused on operational excellence, security, and long-term client success.<br><br>Accountabilities<br><br>As an Alignment Engineer, you will be responsible for reviewing, improving, and maintaining client technology environments while ensuring alignment with established standards and best practices. You will support clients remotely, collaborate with technical teams, and provide insights that improve infrastructure reliability and performance.<br><br>Perform remote standards and alignment reviews to assess client environments and identify improvement opportunities. Maintain, update, and retire client standards templates as technologies and business requirements evolve. Develop strong technical knowledge of assigned client environments, systems, and infrastructure. Review and maintain accurate client documentation, ensuring information is complete and up to date. Identify technical risks and collaborate with internal teams to recommend appropriate solutions. Provide technical recommendations and support best practices across client environments. Proactively monitor and improve client infrastructure through remote management activities. Review project outcomes, documentation, and execution quality to ensure successful delivery. Maintain strong client relationships and communicate effectively with stakeholders, consultants, and contractors. Stay informed about developments in IT systems, telecommunications, hardware, and software technologies. Support knowledge sharing, training, and mentoring initiatives within the team. Participate in continuous improvement processes and contribute to operational excellence. Follow company policies, procedures, and quality standards in all activities.<br><br>Requirements<br><br>You are a technically skilled IT professional with experience supporting complex environments and a strong ability to analyze, document, and improve technology systems. You combine technical knowledge with excellent communication skills and a customer-focused mindset. <br><br>3+ years of experience in IT administration, technical support, or a similar technology-focused role. Strong understanding of IT and telecommunications infrastructure, hardware, and software applications. Experience with network and workstation operating systems, including Microsoft Windows environments. Knowledge of web technologies, internet systems, and modern IT infrastructure concepts. Degree or equivalent qualification in Computer Science, Information Technology, or a related field. Strong written and verbal English communication skills. Excellent organizational skills with the ability to prioritize tasks and manage multiple projects. Strong problem-solving abilities and willingness to learn new technologies. Ability to work independently while also collaborating effectively within a team environment. High attention to detail, professionalism, reliability, and commitment to client service. Ability to interpret instructions, manage confidential information, and communicate with stakeholders at different levels. Experience working with managed service providers (MSPs), virtual CIO environments, or standards committees is a plus. Familiarity with Microsoft 365, Active Directory, VLANs, firewalls, switches, and network infrastructure is an advantage. Preferred certifications include two or more of the following: Comp TIA A+, Comp TIA Network+, Comp TIA Security+, or 3CX Basic Certified Engineer. Ability to meet remote work requirements, including:A reliable computer running Windows 11, mac OS 12+, or equivalent hardware specifications. Minimum 8GB RAM and stable internet connection with at least 5 Mbps upload and download speeds. Quality noise-cancelling headset, HD webcam, smartphone with authentication capability, and a second monitor. UPS backup if using a desktop computer.<br>Benefits<br><br>The company provides a comprehensive benefits package and a remote work environment designed to support employee wellbeing, professional development, and long-term growth.<br><br>Competitive compensation starting at $8.44/hour, depending on experience and location. Comprehensive health plans and HMO coverage for employees and eligible dependents. Life insurance coverage. Flexible benefit reimbursement covering areas such as dental, vision, mental health, wellness, and government contributions. Paid time off starting at 15 days per year. Maternity and paternity leave support. Paid US holidays. Night shift bonus where applicable. Salary advancement and loan assistance programs. Health and wellness initiatives. Company-funded training and certification opportunities. Remote work flexibility with a focus on collaboration and continuous improvement. Opportunity to expand technical expertise while working with diverse client environments.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About HSBC:HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.<br>Overview of HSBC Infrastructure Finance – Infrastructure Finance:The global HSBC Infrastructure Finance (“HIFâ€) team, comprised of Infrastructure Finance and Export Finance product verticals, provides a full suite of financing solutions to corporates, financial sponsors, financial institutions and governments in a variety of sectors, including Energy Transition, Infrastructure, Transport, Power, Oil & Gas and Petrochemicals, among others. The team acts as a central point for clients to access product agnostic advice on financing, capital structure and structured debt capital markets, as well as origination and execution of infrastructure, project and export finance lending mandates.<br>The Export Finance team supports cross-border trade by using government programs administered by Export Credit Agencies (“ECAsâ€) to credit enhance the financing provided to project developers undertaking capital expenditure investments that involve importation of equipment and services from abroad. Export Finance is a global team with presence in London, Dubai and Hong Kong, along with a number of other locations in Europe and Asia. The business is one of the world’s leading arrangers of ECA supported debt with a long-established track-record.<br>In the Kingdom of Saudi Arabia (KSA), HIF is represented through an on-the-ground Infrastructure Finance (IF) team of HSBC Saudi Arabia (HBSA), whose principal focus is to (i) advise KSA-based and international clients on project finance debt raising, (ii) advise the KSA Government and key clients on procurement of PPP / BOOT transactions, and (iii) support HSBC Group entities and Saudi Awwal Bank (SAB), an HSBC affiliate in the Kingdom, for project and export finance balance sheet deployment. The team is also involved in origination and execution of ECA-backed transactions in cooperation with HSBC’s Export Finance team in Dubai that has the wider responsibility for originating and structuring such transactions in the Middle East, North Africa and Türkiye (MENAT) region..<br>Job Purpose:HIF is seeking an Associate to join the team in Riyadh and support the Riyadh and Dubai based teams in the origination and execution of ECA transactions in the Kingdom. The position will report into the Co-Head of Investment Banking for HBSA.<br>Applicants should be strong team players, showing high levels of motivation and work ethic, underpinned by a keen interest in export finance. They will also be strong communicators both with internal and external stakeholders, with the latter including consultants, legal counsel, and other market participants.<br>Principal Responsibilities:Support origination, in coordination with product and coverage teams, as well as SAB, of ECA financing opportunities with KSA corporate and Government entities. Support the development of outbound ECA business from the KSA in the form of medium/long-term financing products offered by Saudi Exim Bank and ICIEC; support deal origination with KSA exporters and other relevant entities. Support HBSA’s IF team in origination of project finance advisory assignments where such relate to ECA financing. Lead or support, as relevant, execution of ECA financing mandates with clients in the Kingdom, in collaboration with other relevant teams. In the case of project finance advisory opportunities, support the coordination of ECA financing related aspects with HSBC’s global Export Finance team. Collaborate effectively across multi-functional teams to deliver HSBC’s universal banking product range to clients, maximizing cross-sell opportunities. Conduct industry and company-specific research and share market trends, knowledge and ideas with the relevant teams. Facilitate a variety of deliverables, including pitch books, letters of interest, term sheets, mandate letters, due diligence, and facility documentation, including coordination with internal stakeholders on transaction specific matters (legal, compliance, risk, sustainability and reputational risk, markets sales etc.). Assist the team with reporting or Management Information requests. Contribute to the continuous development of the junior resource pool across the Riyadh teams through active knowledge sharing, mentoring, training through optimal level of delegation. Originate syndication & distribution of KSA-related Export Finance transactions. Negotiate facility documentation with clients and counterparties, in close liaison with other teams. Conduct due diligence of environmental and social aspects of transactions in accordance with international standards, in coordination with other teams. Ensure adherence to regulatory requirements.<br>HSBC conduct, values, systems and processes:Understand, and ensure compliance with, all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved. Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Undertake all required activities as directed by the line managers or as agreed in annual objectives in support of the HIF business. Uphold the highest level of integrity and act as a role model for all HSBC values and business principles.<br>Qualifications Over 4 years of experience in banking / infrastructure finance; experience with, and good understanding of, ECA financing would be a major advantage. Experience with transactions in the KSA; understanding of the local infrastructure financing market and relevant stakeholders. High levels of motivation and strong work ethic underpinned by enthusiasm about the ECA financing product. Experience in Energy Transition sectors will be an advantage. Excellent verbal and written communication (in English) and interpersonal skills, with ability to influence stakeholders within and outside the organization. Experience with loan distribution and institutional placement / arranging would be an asset. Advanced analytical & presentational skills, proficiency in MS Office (word, excel and power point). Ability to prioritize and complete multiple tasks and work well under pressure in a fast-paced environment. Proficiency in Arabic will be an advantage.
This senior leadership role is responsible for developing, implementing and managing all Commercial Controls, Change Management, Reporting & Consolidation, Cost Systems, Governance, Procedures and function specific Document Control activities across the SEVEN portfolio.<br><br>The role leads a team of professionals responsible for portfolio reporting, project controls governance, cost management systems, baseline and non-baseline change management, commercial assurance, process development, document control, training and capability development. The position ensures the delivery of accurate, timely and transparent performance information to support informed decision-making at project, programme, portfolio and executive levels.<br><br>The role acts as the custodian of portfolio cost data, reporting processes, change governance and associated management systems, ensuring consistency, compliance and continuous improvement across all projects. The position works closely with Projects (Delivery & Development), Finance, Procurement, PMC's, CMC's and Contractors to establish a high-performing controls environment that supports successful project delivery.<br><br> One Team culture promoting complete and seamless integration across the business Lead the Commercial Controls, Reporting, Change Management and function specific Document Control functions across the portfolio Support the Executive Director in defining and implementing the strategic direction for the function Develop and implement the function strategic roadmap, annual objectives and improvement initiatives Contribute to operational planning and annual budgeting for the function Establish and monitor functional KPIs and performance measures Promote a "no-surprise" culture through proactive reporting, forecasting and issue escalation Lead continuous improvement initiatives focused on governance, reporting, automation and operational efficiency Represent SEVEN in all commercial controls, reporting and governance interactions with internal and external stakeholders<br><br>Execution & Strategy<br><br> Establish and maintain portfolio-wide controls frameworks, governance processes and assurance mechanisms Ensure compliance with all approved policies, procedures, governance requirements and delegated authorities Lead assurance reviews across projects to verify compliance with approved controls, procedures and reporting requirements Act as custodian of commercial controls standards across the portfolio Support Executive Management with strategic and operational decision-making through analysis and recommendations<br><br>Reporting & Portfolio Consolidation<br><br> Lead all portfolio reporting activities and establish a consistent reporting framework across all projects Direct the preparation and submission of Monthly Status Reports, Executive Reports, Dashboards and Portfolio Performance Reports Consolidate project cost, commercial and performance data into portfolio-level reporting outputs Lead the analysis of portfolio performance trends, forecasts, variances, risks and opportunities Develop executive dashboards and management information systems that support informed decision-making Maintain a strategic reporting calendar and ensure timely submission of all portfolio reporting requirements Produce early warning indicators and performance metrics to identify emerging issues Review reporting outputs to ensure consistency, accuracy and quality across the portfolio<br><br>Cost Management Systems & Data Governance<br><br> Act as business owner for Aconex Connected Cost and associated project controls systems Lead the implementation, enhancement, configuration and optimisation of cost management systems Drive system improvement initiatives, automation opportunities and integration requirements Establish and maintain portfolio coding structures including CBS, WBS and reporting hierarchies where applicable Ensure portfolio data integrity, consistency and quality across all systems Lead period-end cost system close processes and ensure accurate reporting cut-off dates are achieved Govern portfolio master data and reporting structures Support the implementation of new technologies and digital initiatives within the function<br><br>Change Management<br><br> Lead portfolio-wide baseline and non-baseline change management activities Act as custodian of Change Management procedures and governance frameworks Chair or facilitate Change Committee activities as required Ensure Project Change Requests are assessed, reviewed and approved in accordance with approved procedures and Delegation of Authority requirements Maintain portfolio change registers and reporting metrics Provide assurance and challenge on change requests, cost impacts and business cases Monitor change trends and provide strategic insights to executive management<br><br>Policies, Procedures & Training<br><br> Lead the development, implementation and maintenance of Commercial Controls, Reporting, Change Management and Governance procedures Establish and maintain management system documentation and process maps Periodically review procedures to ensure alignment with business requirements and industry best practice Lead compliance audits and maturity assessments across the portfolio Develop and maintain training materials, guidance documents and user manuals Deliver training programmes and awareness sessions across the business Promote continuous learning and capability development within the function<br><br>Function Specific Document Control & Information Management<br><br> Lead the function specific Document Control function across the portfolio Establish and maintain document management standards, protocols and governance requirements Ensure compliance with function specific document control procedures and records management requirements Oversee document workflows, transmittals, reviews, approvals and archival processes Ensure project records are complete, accurate and readily accessible Support audits and assurance reviews through effective document management practices<br><br>Stakeholder Management<br><br> Develop strong relationships within Projects (Delivery & Development), Finance, Procurement and Executive Leadership teams Manage relationships with PMC's, CMC's, Contractors and Consultants Act as the primary point of contact for portfolio reporting, governance and controls matters Ensure transparent and efficient communication with all stakeholders<br><br>Strategy Implementation<br><br> Support the implementation of the Commercial & Project Controls strategy Develop and execute initiatives that improve commercial controls maturity, reporting effectiveness and operational performance Drive standardisation and consistency across the portfolio<br><br>Decision Making & Problem Solving<br><br> Analyse complex portfolio issues and develop practical solutions Provide independent challenge and assurance to project teams Ensure compliance with Delegation of Authority requirements Escalate significant risks and issues to executive management<br><br>HSEQ<br><br> Promote strong health, safety and environmental practices throughout SEVEN Ensure compliance with all HSEQ policies and procedures<br><br>People Leadership<br><br> Lead multiple teams including Reporting & Consolidation, Change Management, Cost Systems and Document Control Define goals and performance measures for all direct reports Develop talent through coaching, mentoring and succession planning Lead recruitment, onboarding and capability development activities Conduct performance reviews and ensure effective implementation of SEVEN's performance management framework Create a collaborative, inclusive and high-performing culture Promote continuous professional development and knowledge sharing Strive to achieve the highest levels of commitment to the vision, mission and values of SEVEN Adhere to and abide by the SEVEN Code of Conduct Perform other duties as directed by the Executive Director - Commercial, Planning & Project Controls<br><br>Requirements<br><br> Bachelor's Degree in Quantity Surveying, Construction Management, Engineering, Project Management or related discipline Master's degree in Business Administration is preferable APM (Association for Project Management) PPM (Professional in Project Management) PgMP (Program Management Professional)
Job Description: Regional Sales Head – Middle East Position Details:<br>Position Title Regional Sales Head – Middle East<br>Department Sales & Business Development<br>Location Kingdom of Saudi Arabia (KSA) – On-site<br>Reporting ToVP – Pinnacle (India HQ)<br>Direct Reports Deputy Sales Head – ME & India | On-site KSA Sales & Operations Team<br>Employment Type Full-Time | Senior Leadership<br>Experience Required15+ Years (significant KSA & United Arab Emirates experience mandatory)<br>Preferred Profile Around 40 Years<br>Nationality India<br>Industry Engineering, Construction & Infrastructure<br>Reporting & Team Structure The Regional Sales Head – Middle East is the most senior Pinnacle leader in the region. He reports directly to the VP at India HQ and carries full ownership of the Middle East's revenue, client relationships, market presence, and team performance. Two direct reporting lines sit under him:Deputy Sales Head – ME & India (India-based, managing the India BD team) On-site KSA Sales & Operations Team<br>Organization Structure:<br>VP – Pinnacle | India HQ⬇Regional Sales Head – Middle East (This Role – KSA Based | On-site)⬇⬇Deputy Sales Head – ME & India India-based | Manages India BD Team On-site KSA Sales & Operations Team KSA-based | Managed Directly by this Role<br>About the Role Pinnacle is seeking a seasoned, on-ground Regional Sales Head to own and grow our Middle East business, headquartered in the Kingdom of Saudi Arabia. This is the most senior regional role in Pinnacle's Middle East structure, carrying full accountability for KSA and United Arab Emirates sales, on-site team leadership, client ownership, and market presence. This is explicitly a field-first, relationship-driven leadership role. The right candidate will be someone who thrives on being in the market—travelling across KSA and United Arab Emirates, meeting clients and prospects in person, staying ahead of new project opportunities across the Kingdom, and building Pinnacle's brand as the go-to partner in the region.<br>Desk-bound executives need not apply. The Regional Sales Head will directly manage the on-site KSA team and provide strategic direction to the Deputy Sales Head in India, who manages the India-based BD team. Together, both functions form a coordinated, two-geography sales engine for the Middle East.<br>Key Responsibilities1. Regional Sales Leadership Own and drive the end-to-end sales strategy for the Middle East region, with primary focus on KSA and secondary coverage of United Arab Emirates. Set regional revenue targets in alignment with the VP and be fully accountable for achieving and exceeding them quarter on quarter. Identify, pursue, and close new business opportunities across construction, infrastructure, EPC, and engineering services sectors in KSA. Build and continuously leverage an active, senior-level network with developers, main contractors, government bodies, and Vision 2030-linked entities across the Kingdom. Lead all major bid, proposal, and commercial negotiation activities for the Middle East region—from opportunity identification through to contract signature. Maintain a healthy and structured sales pipeline; ensure opportunities are qualified, tracked, and progressed systematically.<br>2. On-ground Market Presence & Travel Travel extensively and regularly across KSA to meet clients, prospects, consultants, and project stakeholders in person—this is a field-first, not desk-first role. Conduct structured in-person meetings with decision-makers, procurement heads, and project owners across the region. Maintain a deep, current, and proactive understanding of new and upcoming projects across the Kingdom, including:NEOMDiriyah Red Sea Qiddiya Vision 2030 programmes Private sector developments Government-led infrastructure initiatives Convert market intelligence into actionable business opportunities early in the project lifecycle. Actively position and promote Pinnacle's brand, capabilities, and service portfolio across the Middle East. Attend and participate in major industry events, exhibitions, trade shows, and networking forums in KSA. Track competitor activity, pricing trends, market shifts, and regulatory developments across KSA and relay actionable intelligence to the India BD team and VP.<br>3. Client Relationship Management Serve as the senior-most client relationship owner for all major KSA accounts. Ensure consistently high levels of client satisfaction, retention, and account growth. Conduct regular client review meetings—in person wherever possible. Proactively identify and act on upsell and cross-sell opportunities within the existing client portfolio. Handle senior-level client escalations decisively and effectively. Build Pinnacle's reputation as a trusted, long-term partner across the region's key accounts.<br>4. On-site KSA Team Management Directly manage, lead, and motivate the on-site KSA Sales and Operations Team on a day-to-day basis. Set clear individual targets and KPIs for each team member. Conduct regular performance reviews and provide ongoing coaching and feedback. Build team capability by identifying skill gaps and supporting development. Ensure the on-site team is well coordinated with active project delivery teams. Drive a high-performance, client-first culture across the KSA team. Manage team scheduling and coverage to ensure key client sites and accounts receive the appropriate level of attention and support.<br>5. Oversight of India BD Function Provide strategic direction and priorities to the Deputy Sales Head – Middle East & India. Ensure the India BD team's activities are aligned with regional sales objectives and client requirements, including:Proposal preparation Lead generation Market research Bid documentation Pricing inputs Capability statements Review and approve key BD outputs before client submission. Conduct regular weekly pipeline reviews, strategy briefings, and priority alignment meetings. Provide timely market intelligence, client feedback, and project updates from the field.<br>6. Reporting & Governance Report directly to the VP at India HQ with regular updates on:Regional pipeline status Revenue performance Client health Market developments Team performance Maintain accurate sales reporting, revenue forecasting, and CRM records. Ensure compliance with:KSA labour laws Saudization (Nitaqat) requirements Applicable regulatory frameworks Coordinate with India HR and visa teams for employee deployment to KSA project sites. Manage the regional operational budget and proactively flag risks, variances, and opportunities.<br>Qualifications & Experience Bachelor's degree in Engineering, Business Administration, or a related field. MBA strongly preferred. Minimum 15 years of professional experience. Significant on-ground experience in KSA (mandatory and subject to verification). Proven B2B sales and business development track record within construction, infrastructure, EPC, or engineering services. Experience managing both on-site and remote sales teams across multiple locations. Strong, active, and verifiable senior-level network within KSA's construction, contracting, and government project ecosystem. Demonstrated success in owning regional P&L and delivering revenue growth. Strong understanding of:KSA commercial practices Procurement processes Saudization policies Regulatory environment Around 40 years old, bringing a balance of leadership maturity, commercial acumen, credibility, and energy.<br>Key Skills & Competencies Sales & Commercial Regional Sales Strategy & Execution End-to-End Bid & Proposal Leadership Contract Negotiation & Deal Closure Regional P&L Ownership Pipeline Management & CRM Discipline Market Intelligence & Competitor Tracking Leadership & Regional Management Multi-location Team Leadership Senior Client Relationship Management KSA Market Expertise Cross-functional Coordination (India HQ) Brand Positioning & Stakeholder Engagement Arabic Communication (strongly preferred)<br>Language Requirements English Full professional proficiency (mandatory) Arabic Conversational or professional proficiency (strongly preferred) given the KSA client environment.<br>Pinnacle is an equal opportunity employer. We strongly encourage applications from professionals with established, on-ground KSA market experience.
Who are we and what we stand for? When you work for Schneider Electric you work for a company that is passionate about its people. Our people’s vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration – we’re a great place to work and we are continually striving to be the best place to work!<br>Your Mission Act as the leader of complex technical integrated solutions of Datacenter infrastructure program (Humain) Be the single point of contact regarding all project technical topics in front of the Customer Lead all technical packages, Electrical teams, Mechanical teams, and digital teams’ scopes Ensure best quality, on-time delivery and best optimized technical solution Master technical risks of the overall technical solution designed and delivered. Gather and understand customer main technical drivers & criteria and leverage the portfolio of solutions and technologies available within SE in order to ensure meeting customer expectations Be connected with SE Line of Businesses and be up to date on the last technical evolutions of equipment/systems to leverage it to the benefit of customer future technical solutions Make sure customer technical requirements of the project RFQ are considered (in terms of performance, quality, costs, and time) and technical deviation are identified and proactively recommend technical solutions/enhancements to customer central technical team to meet main customer drivers (i.e.: cost, Leadtime, scalability, robustness, sustainability....) Lead the design activities of this new/enhanced solution, with target to standardize it to all regions/countries to drive efficiencies. Ensure the technical solution meets SE technical governance principle (safety, quality, robustness, Cybersecurity....) Built complete technical design package of the approved/standardized technical solution to be used to transfer knowledge across countries/regions Lead knowledge transfer of the customer approved solution to SE engineering teams in region/countries for its future deployment. Ensure that the standardized solution is applied properly in every tender regardless of the project’s location to drive consistency and efficiencies, Coordinate all technical solutions of customer complex integrated projects Work closely with the customers to clarify their technical needs; and can take part in the negotiation of technical parts with final customer. Be the technical referent during Tender & during Execution, leading a technical team composed of "customer project technical leaders and engineers" and ensuring technical coordination of all project’s stakeholders. Gather lessons learned/best practices during projects tender and execution to continuously improve the design and straightforward its deployment from one country to another Build strong business relationships with internal stakeholders and external key decision makers in the following value chain contributors, End-User, Developer, Consultants / Specifiers & Builders Challenge Opportunity team in order to reduce the technical risks and optimize the technical solutions (lean scoping, secured design, competitive offer...);Make sure our solution answer to customer requirements in compliance with the contract.<br>Key Activities and Responsibilities Multi technology Technical Offer:Lead & approve basic and detailed design of all technical aspects of an integrated solution, in line with customer requirements (technical performance);Make sure the project technical team delivers according to the project planning;Monitor technical costs, make sure budget for the technical part is under control;Oversee all technical implementation activities done at factories or supplier premises and testing facilities until project closure. Technical coordination of Tender stakeholders Work in close collaboration with PM & other technical designers and engineers who take care of part of the technical scope;Identifies whether specific expertise support is needed and coordinate the expertise actions if any;Lead and coordinate all technical aspects of the sub-contracted parts of the project, in strong coordination with procurement team;Act as a single point of contact for customers and all project stakeholders regarding the technical content of the project; and ensure technical coordination among the project team (GAC-IG,SO, Electra, C&SP, REPs, Factories, etc.).-Ensure good communication to the project team regarding technical decisions and strategy of the project Design & Implementation:Perform and review design and specification activities by optimizing the use of Schneider Electric’s portfolio of products and systems to maximize profitability and minimize technical risks. This would ideally include all the following areas: e-house integration, site installation, MV, LV, transformers, UPSs, busways, C&P, cooling, and BMS from the predesign stage through to L5 commissioning. May also participate in implementation and testing activities (e.g., FAT, SAT, prototype demos, etc.). Risk & Opportunity management, Change management, Alert:Master the technical risks & opportunities of the project; Conduct change management and negotiate major changes implications for Schneider Electric Work closely with PM and Exe TL to specify the changes and their implications for Schneider Electric (including cost impact evaluation), until getting a variation order Follow up on Exe TL and PM to identify any substantial issue that could affect the project performance or customer satisfaction. Customer interactions:Lead technical strategy in line with customer. Take the proper technical decision to ensure project interest and customer satisfaction. Act as the key and trusty contact person for all technical topics related to the project.'Quality process, Methods, Tools:Drive standardization of technical solutions and processes across the accounts under his/her responsibility to ensure consistent support for customers in all regions. Support Exe TL & PM to ensure full compliance with Schneider-Electric processes (especially CPP & TDP), and with quality instructions, safety requirements and governance principles. Lead the technical team to correct any technical deviations or quality issues occurring during project execution.'Community of practices & Coaching:Take part in Technical Leaders' Community of Practice within her/his Execution Centre, or globally within Technical Excellence Community network. Identify, get, formalize, share and promote lessons learned and best practices. Act as role model and coach junior technical engineers and designers. Be connected with LoBs and stay tuned on the last technical evolutions of equipment & systems (in her/his field of engineering, acting then as a referent in the Community) to ensure good communication & knowledge of project technical challenges and decisions.<br>Requirements Education Msc / Bsc degree in Engineering – PMP & MBA is a Plus Certified from UPTIME Institute ATD or ATSLanguages Fluent English. Other languages are a plus. Experience15 years in leading technical scope of Data Center projects/tenders, or parts of large & international customer project opportunities. Technical experience working in internation Data center segment is a plus. Technical experience in MV, LV, UPSs, Tx, Busbar, EPMS, Cooling Equipment and BMS (Ideally all fields). Skills Ability to lead with agility in a complex & matrix environment. Ability to communicate (written, verbal) clearly in a concise and synthetic manner on complex technical strategy. Ability to influence and convince stakeholders on the proper project technical strategy Ability to learn from others, share her/his knowledge, coach others and collaborate efficiently. Ability to read and understand applicable standards
Job Title: Project Control Manager Location: Riyadh, Saudi Arabia Company: Confidential Role Overview:We are seeking a highly experienced and analytical Project Control Manager to lead and oversee all project controls functions including cost control, planning and scheduling, risk management, change management, and performance reporting across the organization's portfolio of construction and infrastructure projects. The role is responsible for establishing project control frameworks, monitoring project performance against baselines, providing data-driven insights to senior management, and ensuring projects are delivered within approved scope, budget, and schedule. This position plays a critical role in safeguarding project financial health, enabling informed decision-making, driving performance improvement, and supporting the successful delivery of large-scale projects. Key Responsibilities:Project Controls Framework & Governance Establish, implement, and continuously improve project controls policies, procedures, systems, and standards across all projects. Define and maintain project controls governance frameworks including cost management, scheduling, earned value management (EVM), change management, and risk management protocols. Develop and enforce project controls work breakdown structures (WBS), cost breakdown structures (CBS), and coding structures aligned with organizational and contractual requirements. Ensure consistent application of project controls methodologies across all active projects. Lead the development and implementation of project controls tools, templates, and reporting frameworks. Cost Management & Control Oversee project cost management including budgeting, cost estimation, cost tracking, forecasting, and variance analysis across the project portfolio. Develop and maintain project budgets, cost baselines, and cash flow projections. Monitor actual costs against approved budgets, identify deviations, and recommend corrective actions. Manage cost reporting including monthly cost reports, cost-to-complete (CTC), estimate-at-completion (EAC), and earned value analysis. Review and validate contractor payment applications, progress claims, and variation orders from a cost control perspective. Coordinate with procurement, finance, and project teams to track commitments, expenditures, and accruals. Identify cost-saving opportunities, value engineering initiatives, and efficiency improvements. Manage contingency drawdown tracking and escalation reporting. Planning, Scheduling & Progress Monitoring Oversee the development, review, and maintenance of project master schedules, baseline programs, and look-ahead schedules using Primavera P6 or equivalent scheduling tools. Monitor project progress against approved schedules, identify critical path activities, and highlight schedule risks and delays. Conduct schedule analysis including critical path analysis, float analysis, delay analysis, and time impact assessments. Review and approve contractor schedules, recovery plans, and acceleration proposals. Prepare schedule performance reports including Schedule Performance Index (SPI), schedule variance, and milestone tracking. Ensure alignment between project schedules and procurement plans, resource plans, and construction sequences. Support Extension of Time (EOT) assessments and claims analysis from a scheduling perspective. Earned Value Management (EVM) Implement and manage earned value management systems to integrate cost and schedule performance measurement. Calculate and report key EVM metrics including Cost Performance Index (CPI), Schedule Performance Index (SPI), Earned Value (EV), Planned Value (PV), Actual Cost (AC), and Estimate at Completion (EAC). Analyze EVM data to identify performance trends, forecast project outcomes, and recommend corrective actions. Prepare S-curve analysis, performance dashboards, and trend reports for management review. Ensure EVM methodologies are consistently applied and understood by project teams. Change Management Manage the project change management process including identification, evaluation, approval, and implementation of scope, cost, and schedule changes. Maintain change order registers, variation logs, and impact assessments. Evaluate the cost and schedule impact of proposed changes and provide recommendations to project management. Ensure all changes are properly documented, approved through established workflows, and reflected in project baselines. Coordinate with contracts, commercial, and project teams on change management activities. Risk Management Lead project risk identification, assessment, quantification, and mitigation activities. Develop and maintain project risk registers, risk matrices, and risk response plans. Conduct quantitative risk analysis including Monte Carlo simulations and sensitivity analysis where applicable. Monitor risk triggers, track mitigation actions, and report on risk status to project management. Facilitate risk workshops and reviews with project teams, contractors, and stakeholders. Integrate risk management outcomes into cost contingency and schedule reserve planning. Reporting & Performance Analysis Prepare comprehensive monthly project controls reports including cost reports, schedule updates, EVM analysis, risk reports, and executive dashboards. Develop and maintain project controls dashboards and KPI trackers for senior management and stakeholders. Provide data-driven insights, trend analysis, and forecasting to support project decision-making. Prepare executive summaries, board reports, and investor updates on project performance. Ensure timely and accurate reporting aligned with organizational and contractual requirements. Present project performance findings and recommendations to project directors, senior management, and clients. Contract & Commercial Support Support contract administration from a project controls perspective including payment certification, claims analysis, and dispute resolution. Provide cost and schedule analysis for contractual claims, EOT assessments, and commercial negotiations. Review and validate contractor progress measurements, milestone achievements, and deliverable completions. Support procurement activities with cost estimates, budget allocations, and financial analysis. Team Leadership & Development Lead, manage, and develop the project controls team including cost controllers, planners/schedulers, and project controls engineers. Set clear performance objectives, conduct regular performance reviews, and provide coaching and professional development. Foster a culture of analytical rigor, continuous improvement, and excellence within the project controls function. Provide training and guidance to project teams on project controls processes, tools, and best practices. Ensure adequate resources and capacity within the project controls team to support the project portfolio. Systems & Technology Oversee the implementation and management of project controls software and systems including Primavera P6, MS Project, Oracle ERP, cost management platforms, and reporting tools. Drive digital transformation and automation initiatives within the project controls function. Ensure data integrity, system integration, and accurate data management across all project controls platforms. Evaluate and recommend new project controls technologies, tools, and solutions. Stakeholder Coordination Collaborate with project management, engineering, procurement, construction, finance, and commercial teams to align project controls activities with project delivery objectives. Coordinate with clients, consultants, and contractors on project controls matters including reporting requirements, baseline approvals, and performance reviews. Build and maintain strong relationships with internal and external stakeholders. Participate in project review meetings, steering committees, and management reporting sessions. Qualifications:Bachelor's degree in Engineering (Civil, Mechanical, Electrical), Quantity Surveying, Construction Management, or a related field (mandatory). Fluency in English (written and spoken) is mandatory. Proficiency in Arabic is preferred. Minimum 12-15 years of progressive experience in project controls with at least 5 years in a managerial or leadership role. Proven experience managing project controls functions on large-scale construction, infrastructure, data center, or industrial projects. Expert proficiency in Primavera P6 (mandatory) and strong knowledge of MS Project. Strong hands-on experience with earned value management (EVM), cost control, and schedule analysis. Experience with Oracle ERP, SAP, or similar enterprise systems. Strong knowledge of FIDIC contracts, claims management, and commercial processes. Professional certifications such as PMP, PSP (Planning & Scheduling Professional), CCP (Certified Cost Professional), or EVP (Earned Value Professional) are preferred. MBA or Master's degree in Construction Management, Project Management, or related field is an advantage. Active membership with the Saudi Council of Engineers (SCE) is preferred.
<p><strong>Marketing & Sales Manager – Engineering Services (Saudi Arabia)</strong></p><p><strong>Location:</strong> Saudi Arabia<br><strong>Experience:</strong> 12–15+ Years<br><strong>Industry:</strong> Engineering Services / EPCM / PMC<br><strong>Employment Type:</strong> Full-Time</p><p><strong>About the Role</strong></p><p>We are seeking a dynamic and results-driven Marketing & Sales Manager to lead business development, client acquisition, and market expansion initiatives across Saudi Arabia and the GCC region. The ideal candidate will possess extensive experience in Engineering Services, EPCM, and PMC environments, with a proven ability to drive revenue growth and build long-term client relationships within the Oil & Gas, Refining, Petrochemical, Chemical, and Industrial sectors.</p><p>This role will be instrumental in developing and executing strategic sales and marketing initiatives to strengthen market presence, generate new business opportunities, and support the company's growth objectives across both greenfield and brownfield projects.</p><p><strong>Key Responsibilities</strong></p><p><strong>Business Development & Sales</strong></p><ul><li>Identify, pursue, and secure new business opportunities across Engineering Services, EPCM, PMC, FEED, Detailed Engineering, and Consulting engagements.</li><li>Drive client acquisition and revenue growth across Oil & Gas, Refinery, Petrochemical, Chemical, Specialty Chemical, Energy, and Industrial sectors.</li><li>Develop and maintain strong relationships with key decision-makers, project owners, EPC contractors, consultants, and industry stakeholders.</li><li>Lead proposal development, commercial negotiations, contract discussions, and closure of strategic opportunities.</li><li>Consistently achieve and exceed sales targets, revenue objectives, and business growth metrics.</li></ul><p><strong>Marketing & Market Expansion</strong></p><ul><li>Develop and execute strategic marketing plans to enhance brand visibility and market positioning.</li><li>Analyze market trends, customer requirements, competitor activities, and emerging opportunities within the Saudi and GCC markets.</li><li>Lead customer engagement initiatives, marketing campaigns, and industry outreach programs.</li><li>Identify and develop strategic partnerships and alliances to expand business opportunities.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Build trusted relationships with existing and prospective clients.</li><li>Ensure high levels of customer satisfaction and long-term account development.</li><li>Act as a key point of contact for strategic customers and major projects.</li><li>Understand client challenges and position value-driven engineering and consulting solutions accordingly.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate closely with Basic Engineering, FEED, Detailed Engineering, Process Consulting, and Project Delivery teams.</li><li>Ensure alignment between customer requirements and technical solution offerings.</li><li>Support project teams during proposal development, technical discussions, and client presentations.</li></ul><p><strong>Industry Representation</strong></p><ul><li>Represent the organization at conferences, exhibitions, industry forums, and networking events.</li><li>Promote the company's engineering capabilities and establish a strong market presence within the region.</li><li>Build industry networks and strengthen relationships with key stakeholders.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Bachelor's Degree in Engineering (Chemical, Mechanical, Process, Industrial, or related discipline).</li><li>MBA or equivalent management qualification preferred.</li><li>12–15+ years of experience in Sales, Marketing, Business Development, or Commercial Leadership roles within Engineering Services, EPCM, PMC, or Industrial Consulting organizations.</li><li>Strong experience working with clients in:<ul><li>Oil & Gas</li><li>Refineries</li><li>Petrochemicals</li><li>Chemicals</li><li>Specialty Chemicals</li><li>Energy & Industrial Manufacturing</li></ul></li></ul><p><strong>Required Skills & Competencies</strong></p><ul><li>Proven track record of achieving revenue growth and market expansion targets.</li><li>Strong understanding of Engineering Services, FEED, Detailed Engineering, EPCM, PMC, and industrial project lifecycles.</li><li>Excellent business development, client management, and relationship-building capabilities.</li><li>Strong commercial acumen with experience in proposal management and contract negotiations.</li><li>Deep understanding of the Saudi Arabian and GCC industrial market landscape.</li><li>Exceptional communication, presentation, and stakeholder management skills.</li><li>Strong analytical and strategic thinking abilities.</li><li>Entrepreneurial mindset with a proactive and results-oriented approach.</li><li>Ability to influence senior stakeholders and drive business decisions.</li></ul><p><strong>Preferred Experience</strong></p><ul><li>Established network within Saudi Aramco, SABIC, Ma'aden, ADNOC, major EPC contractors, and industrial project owners.</li><li>Experience supporting both greenfield and brownfield projects.</li><li>Exposure to digital transformation, process optimization, engineering consulting, or industrial technology solutions.</li><li>Prior experience working within Saudi Arabia or the GCC region.</li></ul><p><strong>Travel Requirements</strong></p><ul><li>Willingness to travel extensively across Saudi Arabia and the GCC region.</li><li>Occasional international travel for client meetings, conferences, exhibitions, and business development activities.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Consistent achievement of revenue and business development targets.</li><li>Expansion of the company's client base across Saudi Arabia and the GCC.</li><li>Strong pipeline development and conversion of strategic opportunities.</li><li>Increased market visibility and brand recognition.</li><li>Long-term customer relationships resulting in repeat business and account growth.</li></ul><p> </p>
General Summary<br><br>About the Role / Project scope<br><br>The Programs Manager plays a critical role in the development, implementation, and continuous evolution of Qiddiya Real Estate Learn Lab (QREL)'s Learning Programs aimed at Sales & Leasing professionals. QREL is designed to establish a consistent, scalable, and industry-leading approach to capability development across Residential, Retail, Office, Land, and broker partner channels, supporting Qiddiya's strategic ambition to become a benchmark for real estate learning excellence.<br><br>Reporting to the Senior Manager, the Programs Manager is responsible for overseeing the end-to-end lifecycle of digital learning programs, including curriculum design, content development, development of learner journeys, quality assurance, stakeholder engagement, learning operations, and continuous improvement. The role ensures that all learning programs are aligned with business priorities, industry best practices, regulatory requirements, and evolving market and QIC needs.<br><br>Working closely with business stakeholders, subject matter experts, instructional designers, Digital Systems and Learning Experience teams, and external partners, the Programs Manager leads the creation and delivery of engaging, bilingual, high-quality learning experiences that build knowledge, skills, and commercial excellence across the sales and leasing teams. This includes managing a team of course developers and the development of role-based learning pathways, digital learning content, assessments, learner adoption initiatives, and performance measurement frameworks that link learning outcomes to business objectives.<br><br>The role is also responsible for establishing and maintaining governance, standards, and operational processes that support the successful delivery, scalability and sustainability of QREL, ensuring a seamless learner experience while driving measurable impact on capability development, operational excellence, and organizational performance.<br><br>This position contributes to the long-term vision of growing QREL into a world-class learning hub that supports both internal teams and external partners in the future, reinforces Qiddiya's commercial objectives, and positions the organization as a leader in real estate capability development.<br><br>Key Responsibilities<br><br> Strategic Responsibilities<br><br>QREL Strategy, Governance & Learning Portfolio Management<br><br>Support the Senior Manager in the implementation and continuous evolution of Qiddiya Real Estate Learn Lab (QREL), ensuring alignment with Sales & Leasing business objectives and capability development priorities Manage the QREL digital learning portfolio and curriculum, including Foundation, Specialization, and Mastery learning journeys, ensuring learning pathways remain aligned with Qiddiya and Business Unit requirements Manage the development, maintenance, and continuous enhancement of curricula, learning pathways, and competency frameworks, ensuring alignment with business priorities, industry best practices, and market trends Establish and maintain governance frameworks, standards, processes, and quality controls across learning content, programs, and learning operations Support the development and implementation of annual and quarterly learning roadmaps, content release plans, and program priorities<br><br>Stakeholder Management & Business Partnership<br><br>Partner with key stakeholders to align learning solutions with business needs and priorities Collaborate with internal and external subject matter experts to ensure content accuracy, relevance, and alignment with business requirements Manage stakeholder engagement, content reviews, approvals, and program communications<br><br>Innovation & Learning Excellence<br><br>Drive adoption of innovative learning technologies, AI-enabled solutions, and industry best practices Promote innovation and best practices across instructional design, digital learning, and learner experience Operational Responsibilities<br><br>Program Management, Content Governance & Quality Assurance<br><br>Manage end-to-end learning program development and delivery, including quarterly delivery plans, course roadmaps, stakeholder communications, and course-level templates and trackers Ensure programs and content are delivered on time and aligned with business objectives and organizational standards Oversee content review, validation, approval, and quality assurance processes Manage the content lifecycle, including updates, version control, change management, archival, and retirement Manage relationships with external vendors, consultants, and learning partners<br><br>Assessment & Evaluation<br><br>Oversee the development and implementation of assessments, learning activities, and evaluation methods that measure knowledge acquisition and application Analyze learner performance, assessment results, and feedback to evaluate program effectiveness and inform content and curriculum enhancements<br><br>Learning Operations, Performance & Operational Excellence<br><br>Collaborate with Digital Systems and Learning Experience teams to ensure effective learning delivery and a seamless learner experience Manage learning operations, performance reporting, and dashboards to support decision-making and program governance Maintain governance documentation, operational procedures, and frameworks that support compliance and scalable program delivery People Responsibilities<br><br>Team Leadership & Development<br><br>Lead and develop team members, fostering a culture of collaboration, accountability, and continuous improvement Set priorities, allocate work, monitor performance, provide coaching, and build capability across learning and program management disciplines Promote knowledge sharing, continuous learning, and adoption of best practices across the team<br><br>Resource & Budget Management<br><br>Support the management of budgets, resources, vendors, and operational expenditures Monitor resource utilization and capacity planning across programs and initiatives Contribute to vendor selection, procurement, business case development, and contract management activities<br><br>Skills & Attributes Required / Desired<br><br>Required:<br><br> Digital Curriculum Development & Learning Pathway Design: Ability to design, structure, and maintain role-based digital curricula, learning pathways, competency frameworks, and learning journeys aligned to business objectives Instructional Design & Adult Learning Principles : Strong understanding of instructional design methodologies, learner engagement strategies, assessment design, e-learning and adult learning best practices Digital Learning Technologies & Authoring Tools: Hands-on experience with digital learning platforms and content authoring tools such as Articulate 360 (Rise and Storyline), Vyond, AI-enabled content creation tools, LMS/LXP platforms, and SCORM-based deployment Program Planning & Delivery Management: Strong capability in planning, prioritization, scheduling, risk management, dependency tracking, and managing multiple learning initiatives through to completion Assessment, Evaluation & Learning Analytics: Ability to develop and evaluate assessments, analyze learner performance and engagement data, and translate insights into actionable improvements Stakeholder, SME & Vendor Management: Proven ability to collaborate with business leaders, subject matter experts, external partners, and vendors to deliver high-quality learning solutions Project Management, Communication & Organizational Skills: Strong organizational, communication, and problem-solving skills with the ability to manage competing priorities while maintaining high standards of delivery and execution<br><br>Preferred:<br><br> Industry Experience: Experience within the real estate sector is preferred, and knowledge of the GCC real estate market, particularly Saudi Arabia, is highly desirable Learning Content Governance, Quality Assurance & Version Control: Experience establishing and managing quality assurance processes, content reviews, approvals, version control, content lifecycle management, and governance frameworks<br><br>Requirements<br><br>Preferred Background and Experience<br><br> Bachelor's degree or equivalent in Learning & Development, Education, Instructional Design, Real Estate Management, Business Administration, or a related field Minimum 8 years of experience in digital curriculum development, instructional design, digital learning and content development operations, or education, including at least 3 years in a management or leadership role Demonstrated experience developing and managing learning curricula, competency frameworks, learning pathways, course outlines, lesson plans, assessments, and supporting learning materials Experience working with learning management systems (LMS/LXP), e-learning platforms, and digital learning technologies, including content authoring, deployment, learner administration, and reporting Proven track record of successfully delivering digital learning programs and managing the full content lifecycle, from design and development through deployment, maintenance, quality assurance, and continuous enhancement Experience establishing content governance, quality assurance processes, version control, and learning evaluation frameworks Strong understanding of adult learning principles, instructional design methodologies, learner engagement strategies, and assessment best practices Experience working with Subject Matter Experts (SMEs), business stakeholders, and external partners to develop and deliver high-quality learning solutions aligned with business needs Experience managing multiple priorities, projects, and delivery timelines simultaneously, supported by strong planning, organizational, and project management skills Excellent verbal, written, presentation, and stakeholder management skills, with the ability to influence and communicate effectively across all levels of the organization Experience within the real estate sector is preferred, particularly supporting Sales and Leasing, customer-facing, or commercial teams
Company Overview<br>Sapphire is a joint venture based in the Special Integrated Logistics Zone (SILZ) in Riyadh, Sapphire is focused on the manufacturing of industrial robots that support the next generation of automation, smart manufacturing, and advanced industrial capability in the Kingdom of Saudi Arabia<br>Role Purpose<br>The Manager, CEO Office is responsible for providing senior-level executive, business, governance, and stakeholder support to the Chief Executive Officer. The role acts as a trusted coordination point for the CEO, ensuring that key decisions, priorities, management actions, Board and Executive Committee matters, stakeholder communications, and business follow-ups are handled with discipline, professionalism, and confidentiality. This is a highly demanding individual contributor role requiring strong ownership, excellent follow-up capability, high-quality communication skills, strong proficiency in Excel, Power Point, and Word, and the ability to work effectively with Company Management, shareholders, Board members, VVIP visitors, external partners, and internal employees. The role goes beyond traditional administrative support. It requires a business-minded professional who can support the CEO in developing structured action trackers, management dashboards, executive reports, formal communications, meeting materials, and follow-up mechanisms that improve execution, accountability, and decision-making across the Company.<br><br>Key Responsibilities<br>1. CEO Office Management and Executive Support Provide high-quality, senior-level support to the CEO across daily priorities, strategic matters, governance requirements, stakeholder engagements, meetings, correspondence, reports, and executive commitments. Act as a central coordination point for CEO-directed actions by ensuring matters are properly organized, documented, tracked, followed up, and closed in a timely and professional manner. Anticipate CEO requirements by proactively preparing relevant information, documents, briefs, and follow-up actions, while ensuring all CEO Office activities are handled with ownership, speed, accuracy, professionalism, and confidentiality.<br>2. Action Tracking, Follow-Up, and Management Coordination Develop and maintain professional action trackers for CEO priorities, management meetings, Board and Executive Committee action items, shareholder requests, strategic initiatives, and key operational matters, including owners, due dates, dependencies, risks, progress updates, and overdue items. Follow up with Company Management, function heads, and concerned employees to ensure timely completion of assigned actions, while supporting the CEO in driving accountability across functions without replacing the authority or responsibilities of function heads. Prepare regular action status updates, dashboards, and summaries for CEO review, and escalate critical delays, risks, or unresolved issues in a clear, structured, professional, and timely manner aligned with the CEO’s direction.<br>3. Dashboards, Reports, and Executive Analysis Develop and maintain management dashboards, progress reports, and executive trackers using Excel, Power Point, and other relevant tools to support effective monitoring of key business priorities, project progress, operational readiness, strategic initiatives, KPIs, risks, dependencies, and management actions. Consolidate inputs from different functions into clear, accurate, and executive-ready reports, while reviewing data and information to identify gaps, inconsistencies, missing updates, or items requiring clarification. Prepare concise summaries, decision notes, briefing papers, and executive highlights for CEO review, while supporting continuous improvement in the quality, structure, and visual presentation of executive reporting.<br>4. Board, Executive Committee, and Governance Support Support the CEO in preparing for Board of Managers meetings, Executive Committee meetings, shareholder meetings, and other governance forums by coordinating required inputs, materials, reports, presentations, and CEO submissions in a timely and professional manner. Coordinate with the Board Secretary, Legal, Finance, HR, Operations, and relevant functions to collect, review, consolidate, and enhance Board and Executive Committee materials, while respecting formal governance roles, reporting lines, and approved processes. Track Board, Executive Committee, shareholder, and CEO-related action items assigned to Company Management, and maintain organized records of related CEO Office materials in line with confidentiality and document control requirements.<br>5. Executive Communications and Correspondence Draft, review, and enhance professional communications for the CEO, including emails, letters, reports, internal announcements, formal memos, presentations, stakeholder updates, talking points, meeting briefs, visit agendas, and communication notes. Prepare clear, professional, and executive-level communications for internal and external stakeholders, including shareholders, Board members, senior management, advisors, contractors, regulators, strategic partners, and other relevant parties. Review Arabic and English documents, where applicable, to ensure accuracy, quality, grammar, tone, structure, consistency, and alignment with the CEO’s intended message and the expectations of senior audiences.<br>6. Calendar, Meetings, and Email Coordination Manage the CEO’s calendar and incoming requests with strong judgment, prioritization, confidentiality, and understanding of business importance, ensuring urgent and sensitive matters are handled appropriately. Coordinate internal and external meetings by managing scheduling, agendas, pre-read materials, attendance lists, room bookings, technology setup, hospitality, access arrangements, and other logistical requirements. Ensure the CEO is properly briefed before key meetings and engagements, and that meeting outcomes are documented and translated into clear actions with owners, timelines, decision logs, action trackers, and follow-up status.<br>7. Stakeholder Management and VVIP Coordination Support the CEO in managing professional relationships and engagements with key internal and external stakeholders, including shareholders, Board members, VVIP visitors, government stakeholders, advisors, consultants, contractors, and business partners. Prepare and coordinate visit programs, agendas, briefing notes, presentations, logistics plans, site visit readiness, executive meetings, workshops, and follow-up actions for senior visitors and delegations. Ensure VVIP visits and senior stakeholder engagements are well-organized, professional, and aligned with the Company’s image and protocols, while handling all interactions with diplomacy, discretion, responsiveness, and professionalism.<br>8. Document Management, Confidentiality, and Records Maintain secure, organized, and accessible filing systems for CEO Office documents, reports, trackers, correspondence, minutes, presentations, and confidential records, in line with Company requirements. Maintain proper version control for important CEO Office documents, reports, presentations, formal communications, and governance-related materials. Handle sensitive business, governance, shareholder, personnel, and strategic matters with the highest level of confidentiality, discretion, integrity, and professional maturity.<br><br>Qualifications and Experience<br>Minimum Qualifications Bachelor’s degree in Business Administration, Management, Engineering, Finance, Communications, Public Relations, or a related field. Professional certification in Project Management, Business Administration, Governance, Executive Office Management, or a related field is an advantage.<br>Experience Minimum of 5 years of relevant experience in CEO Office, executive office, business management, strategy, project management, governance support, corporate planning, consulting, or senior executive support. At least 3 years of experience working directly with C-level executives, senior management, Board-level stakeholders, or shareholders.<br>Technical Skills Advanced proficiency in Microsoft Excel, Power Point, and Word, including action trackers, dashboards, data consolidation, formulas, executive presentations, Board-level slides, formal letters, reports, memos, formatting, proofreading, and document control. Strong executive communication and business writing skills in English and Arabic, with the ability to prepare executive summaries, briefing notes, decision papers, minutes of meetings, formal communications, and stakeholder updates. Strong ability to review and improve Board and Executive Committee reports, manage meetings and follow-up actions, organize priorities, and support governance, executive reporting, stakeholder management, and business coordination.<br>Behavioral Competencies Demonstrates the highest standards of confidentiality, discretion, integrity, professional maturity, sound judgment, executive presence, and professional conduct. Shows strong ownership, commitment, reliability, discipline, accountability, attention to detail, quality orientation, and ability to work proactively with minimal supervision. Communicates effectively, manages stakeholders professionally, follows up firmly and respectfully, solves problems proactively, anticipates needs, and performs well under pressure in a fast-paced and high-expectation environment.
Join the Team at ABYAT - Your Gateway to Retail Excellence!<br>About us Are you ready to be part of the largest retail store in the Middle East ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.<br>Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.<br>Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.<br>Position: Facilities Manager Location: KSA - Riyadh Type: Full-time<br>The Facilities Manager is responsible for leading, managing, and controlling the end-to-end delivery of facilities management services across assigned ABYAT premises, including both hard and soft services.<br>The role is responsible for ensuring asset uptime, statutory and HSE compliance, effective maintenance planning, contractor performance, budget control, service quality, and operational readiness across facilities. This includes managing preventive and corrective maintenance activities, overseeing service providers, maintaining accurate records and reports, supporting minor projects and site mobilizations, and ensuring all facilities services are delivered in line with approved policies, procedures, SLAs, KPIs, and business requirements.<br>Key Responsibilities:<br>Facilities Operations Management Lead the overall delivery of hard and soft facilities management services across assigned premises. Ensure the implementation of approved policies, SOPs, IMS/HSE procedures, permits to work, risk assessments, and lockout/tagout requirements across all site activities. Translate contracts and scopes of work into clear site objectives, service standards, SLA/KPI targets, and operational plans. Build and maintain integrated site plans covering preventive maintenance calendars, manpower rosters, vendor schedules, consumables, spare parts, and seasonal contingencies. Define critical systems, operational risks, escalation paths, and response procedures to support business continuity. Hard Services and Asset Maintenance Ensure effective preventive and corrective maintenance for HVAC, electrical systems, lighting and controls, plumbing and drainage, firefighting and fire alarm systems, generators, UPS, BMS, elevators, and other critical building systems. Ensure maintenance is completed in line with OEM requirements, safety standards, and statutory requirements. Monitor alarms, system performance, asset condition, and repeated failures to identify risks and improvement opportunities. Approve shutdowns, energization activities, testing, and close-out documentation with proper evidence. Maintain asset registers including make, model, serial number, warranty details, criticality, lifecycle status, and maintenance history. Soft Services Management Manage cleaning, security, pest control, landscaping, waste management, hygiene services, and other soft services as applicable. Set service routes, frequencies, quality standards, inspection routines, and audit cycles. Ensure front-of-house, public areas, and customer-facing spaces are maintained to the required presentation and service standards. Coordinate additional coverage for peak periods, events, tenant moves, operational changes, and business requirements. Contractor and Vendor Management Develop scopes of work and RFQs for facilities services, maintenance contracts, minor works, and operational requirements. Support technical and commercial evaluations and recommend vendor awards within authority limits. Mobilize contractors and service providers, chair progress and HSSE meetings, review deliverables, and verify completion against scope, SLA, and KPI requirements. Manage contractor renewals, improvement plans, non-conformance reports, corrective actions, and close-out documentation. Validate vendor invoices against actual scope delivered and support Finance with payment sequencing. Budgeting, Cost Control and Reporting Prepare annual OPEX and CAPEX budget inputs for facilities activities. Forecast, monitor, and control facilities expenses to ensure activities are executed within approved budgets. Drive cost optimization through scope clarity, frequency reviews, vendor mix improvements, spare parts strategies, and energy-saving initiatives. Track budget versus actual performance and provide variance analysis, risks, and recommendations. Prepare timely monthly facilities management reports covering PPM/CM status, SLA/KPI performance, incidents, NCRs, utilities, vendor performance, budget status, risks, opportunities, and improvement actions. HSE, Compliance and Risk Management Enforce HSE requirements, permits to work, risk assessments, lockout/tagout, and safe systems of work across all facilities activities. Ensure statutory inspections, compliance certificates, permits, checklists, and life-safety documentation are complete, current, and accessible. Maintain readiness of emergency systems including fire pumps, fire alarms, generators, UPS, emergency lighting, and elevator rescue arrangements. Conduct drills, close audit findings, and maintain readiness for internal, external, HSE, quality, and statutory audits. Maintain a live risk register for critical assets and operations and implement mitigation and contingency procedures. CAFM / CMMS and Documentation Ensure CAFM/CMMS data integrity for all work orders, including scope, timestamps, manpower, parts, photos, signatures, and completion evidence. Maintain accurate documentation, logbooks, permits, certificates, asset records, maintenance reports, and compliance evidence. Analyze repeat faults, identify root causes, refine preventive maintenance frequencies and SOPs, and recommend corrective and improvement actions. Ensure all facilities records are complete, auditable, and available for management review and compliance purposes. Projects, Renovations and Site Mobilization Lead minor projects, renovations, and facilities improvement works as assigned. Review drawings, specifications, BOQs, method statements, risk assessments, and execution plans. Supervise work execution, monitor contractor performance, manage snags, and ensure proper handover and close-out. Manage new-site mobilization and transition activities, including asset capture, asset tagging, PPM readiness, emergency plans, and handover packs to steady-state operations. Energy and Utilities Management Monitor energy and water consumption across assigned premises. Investigate consumption anomalies, leaks, overconsumption, and metering issues. Implement conservation initiatives such as set-point optimization, scheduling improvements, low-cost retrofits, and operational improvements. Track savings, return on investment, and performance improvements related to utilities and resource consumption. Stakeholder Coordination Act as the primary facilities contact for internal stakeholders, clients, landlords, tenants, consultants, vendors, contractors, and authorities. Manage approvals, communications, escalations, service recovery, inspections, permits, and statutory compliance coordination Coordinate with Procurement, Finance, HSE/LP, Helpdesk/CAFM, Operations, and Senior Management to ensure smooth facilities operations. Provide updates, reports, recommendations, and escalation support to management as required.<br>Qualifications:<br>8 to 10 years of experience in Facilities Management, with at least 4 years in a supervisory or leadership role. Proven experience managing complex facilities, multi-system sites, and multiple vendors or contractors. Strong experience in hard services, including HVAC, electrical, plumbing, fire systems, generators, UPS, BMS, elevators, and related building systems. Strong experience in soft services, including cleaning, security, pest control, landscaping, waste management, and hygiene services. Experience in preventive maintenance, corrective maintenance, asset management, root-cause analysis, and lifecycle planning. Experience in contract management, vendor management, scope writing, RFQs, bid evaluations, and SLA/KPI monitoring. Experience in budgeting, cost control, invoice validation, CAPEX/OPEX planning, and variance reporting. Hands-on experience with CAFM/CMMS systems and strong data/documentation accuracy. Knowledge of HSE, statutory compliance, emergency readiness, audits, permits, inspections, and certifications. Experience in minor projects, renovations, drawings, BOQs, commissioning, testing, snagging, and handover is preferred. Advanced reporting skills using Excel, Power Point, dashboards, and performance reports.<br>Apply now and take the first step towards an exciting career with ABYAT!