Operation Manager Jobs - Riyadh Saudi
3159 Jobs Found
First Choice For Sport Courts
Saudi - Riyadh
<ul><li>Prepare and analyze financial statements to ensure accuracy and compliance with regulatory standards, providing insights that drive strategic decision-making.</li><li>Manage and reconcile accounts payable and receivable, ensuring timely processing and accurate record-keeping to maintain healthy cash flow.</li><li>Conduct thorough audits of financial records, identifying discrepancies and implementing corrective measures to enhance financial integrity.</li><li>Oversee the preparation of tax returns and ensure compliance with tax regulations, minimizing liabilities while maximizing available deductions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field is essential for a strong foundational knowledge of accounting principles.</li><li>Professional certifications such as CPA or CMA are highly preferred, demonstrating commitment to excellence and expertise in the field.</li><li>A minimum of 3 years of relevant work experience in accounting or finance, preferably in a corporate environment, is required.</li><li>Experience with accounting software (e.g., QuickBooks, SAP) is crucial for efficient financial management and reporting.</li></ul>
Elm
Saudi - Riyadh
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<p ><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Consultant</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I3</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Business Products</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Business Products</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Fintech and B2B Horizontal</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To analyze business opportunities, define business and product requirements, and support the development of business solutions that align with organizational objectives. The role serves as a key liaison between business stakeholders and technical teams, ensuring that business needs are translated into effective, scalable, and value-driven products and services while contributing to product development, process improvement, and operational excellence initiatives.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<li ><span >Business Opportunity Analysis & Market Research</span></li>
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<li ><span >Conduct market research and business opportunity assessments to identify growth opportunities and emerging market needs.</span></li>
<li ><span >Analyze market trends, customer requirements, and competitive landscapes to support product planning activities.</span></li>
<li ><span >Evaluate business opportunities and support the development of business cases and recommendations.</span></li>
<li ><span >Provide business insights that support strategic and operational decision-making.</span></li>
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<li ><span >Product Lifecycle & Roadmap Management</span></li>
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<li ><span >Support the planning, development, and enhancement of products throughout their lifecycle.</span></li>
<li ><span >Contribute to the definition and maintenance of product roadmaps and priorities.</span></li>
<li ><span >Monitor product performance and recommend enhancements to maximize business value.</span></li>
<li ><span >Collaborate with stakeholders to ensure product objectives align with business goals.</span></li>
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<li ><span >Requirements Elicitation & Documentation</span></li>
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<li ><span >Gather, analyze, validate, and document business requirements from stakeholders.</span></li>
<li ><span >Prepare Business Requirement Documents (BRDs), user stories, process flows, and related documentation.</span></li>
<li ><span >Ensure requirements are complete, traceable, and aligned with business objectives.</span></li>
<li ><span >Facilitate requirement review and validation sessions with stakeholders.</span></li>
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<li ><span >Business Process Analysis & Improvement</span></li>
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<li ><span >Analyze current business processes and identify opportunities for efficiency improvements.</span></li>
<li ><span >Design future-state processes and operating models using As-Is and To-Be methodologies.</span></li>
<li ><span >Support process optimization initiatives that enhance operational effectiveness.</span></li>
<li ><span >Document process changes and ensure alignment with business requirements.</span></li>
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<li ><span >Solution Analysis & Integration Support</span></li>
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<li ><span >Analyze business needs and support solution design activities.</span></li>
<li ><span >Collaborate with technical teams to define integration requirements and business rules.</span></li>
<li ><span >Support API, middleware, and integration-related initiatives from a business perspective.</span></li>
<li ><span >Ensure business requirements are effectively translated into technical solutions.</span></li>
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<li ><span >Stakeholder Management & Collaboration</span></li>
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<li ><span >Build effective relationships with business users, product teams, and technology stakeholders.</span></li>
<li ><span >Facilitate workshops, discussions, and requirement gathering sessions.</span></li>
<li ><span >Manage stakeholder expectations and maintain alignment throughout project lifecycles.</span></li>
<li ><span >Communicate business requirements and project updates effectively.</span></li>
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<li ><span >Agile Delivery Support</span></li>
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<li ><span >Participate in Agile ceremonies including sprint planning, backlog refinement, and reviews.</span></li>
<li ><span >Support prioritization and management of business requirements within Agile environments.</span></li>
<li ><span >Work closely with product owners and delivery teams to ensure successful implementation.</span></li>
<li ><span >Validate delivered solutions against business expectations and requirements.</span></li>
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<li ><span >Business Analysis & Reporting</span></li>
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<li ><span >Develop reports, analyses, and presentations that support business and product decisions.</span></li>
<li ><span >Monitor key business and product performance indicators.</span></li>
<li ><span >Identify risks, issues, and improvement opportunities through business analysis activities.</span></li>
<li ><span >Provide recommendations based on analytical findings and performance data.</span></li>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
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<li ><span >Information Security</span></li>
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<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span >Bachelor’s Degree in Business Administration, Information Systems, Computer Science, Industrial Engineering, or a related discipline.</span></li>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
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<li ><span >3–5 years of experience in Business Analysis, Product Management, Product Development, or related disciplines.</span></li>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
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<p ><strong><span >First review by:</span></strong></p>
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<p ><strong><span >Approved by:</span></strong></p>
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<p ><strong><span >Name</span></strong></p>
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<p ><strong><span >Signature</span></strong></p>
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<p ><strong><span >Date</span></strong></p>
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Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our client recognises that successful AI adoption depends on employee engagement, capability development, and organisational readiness. The Enterprise AI Office is therefore investing in AI education, change management, and workforce enablement to maximise the value of Artificial Intelligence across the Group. The Role Reporting to the Director of AI Governance & Adoption, the AI Learning & Adoption Specialist will design and deliver enterprise AI training programmes, awareness campaigns, user guidance, and adoption initiatives across all Group companies. The role will organise AI workshops, develop learning materials, coordinate awareness events, gather employee feedback, monitor adoption metrics, and support change management activities throughout AI implementation programmes. Working closely with Human Resources and subsidiary leadership teams, the Specialist will help create a culture of continuous learning, responsible AI usage, and innovation across the organisation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should possess experience in learning and development, organisational change, digital adoption, training, or employee engagement. Strong facilitation, communication, instructional design, and stakeholder management capabilities are essential. Experience delivering technology adoption or digital transformation programmes within large organisations will be considered highly desirable.</p><p></p></section>
Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a friendly and efficient Order Taker to join our team in Riyadh, Saudi Arabia. As a crucial member of our customer service team, you will be responsible for accurately taking and processing customer orders while ensuring a positive dining experience. Answer incoming calls and greet customers promptly and professionally Take accurate and detailed food and beverage orders from customers Input orders into the restaurant's order management system Communicate effectively with kitchen staff to ensure order accuracy Provide menu recommendations and answer questions about food items, ingredients, and preparation methods Upsell additional menu items when appropriate Handle customer inquiries, special requests, and complaints with patience and professionalism Process payments and handle cash transactions accurately Maintain a clean and organized workspace Collaborate with team members to ensure smooth operations during peak hours Stay updated on menu changes, daily specials, and ongoing promotions Adhere to all food safety and sanitation guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent</li><li>Proven customer service experience, preferably in the hospitality or food service industry</li><li>Excellent communication skills in English; proficiency in Arabic is highly desirable</li><li>Strong attention to detail and ability to multitask in a fast-paced environment</li><li>Proficiency in using order management systems and point-of-sale (POS) software</li><li>Basic math skills for handling financial transactions</li><li>Knowledge of food and beverage items, including local cuisine and cultural preferences</li><li>Ability to work flexible hours, including evenings, weekends, and holidays</li><li>Strong listening skills and ability to accurately record customer orders</li><li>Patience and problem-solving skills to handle customer inquiries and complaints</li><li>Team-oriented mindset with a willingness to assist colleagues during busy periods</li><li>Ability to stand for extended periods and work in a fast-paced environment</li></ul><p></p></section>
Client of 2COMs
Saudi - Riyadh
<p><br></p><p><b>Job Responsibilities</b></p><p>Plan, supervise, and execute civil construction projects in accordance with approved drawings and specifications.</p><p>Monitor site activities to ensure quality, safety, and timely completion of work.</p><p>Coordinate with project managers, architects, consultants, subcontractors, and other stakeholders.</p><p>Prepare project schedules, progress reports, and technical documentation.</p><p>Conduct site inspections and resolve technical issues during project execution.</p><p>Ensure compliance with company standards, project specifications, and Saudi regulations.</p><p>Review construction materials and ensure quality standards are maintained.</p><p>Manage manpower, equipment, and resources efficiently to achieve project objectives.</p><p>Follow all health, safety, and environmental (HSE) requirements on-site.</p><p>Employment Terms</p><p>Contract Duration: 2 years (renewable upon the employee's written consent)</p><p>Place of Employment: Anywhere within the Kingdom of Saudi Arabia (KSA)</p><p>Working Hours: 8 hours per day, 6 days per week (maximum 48 hours per week)</p><p>Probation Period: 90 days from the date of entry into KSA</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Civil Engineering.</li><li>Minimum 2 years of relevant experience in civil construction, infrastructure, or building projects.</li><li>Strong knowledge of construction methods, engineering principles, and project management.</li><li>Ability to read and interpret engineering drawings and technical documents.</li><li>Good communication, problem-solving, and leadership skills.</li><li>Proficiency in MS Office and engineering software (AutoCAD, Primavera, MS Project, etc.) is preferred.</li></ul>
Saudi - Riyadh
<p>Job Overview We are seeking a high-caliber Senior System Analyst to join our team in Riyadh. You will bridge business stakeholders, project leadership, architects, and delivery teams for a large-scale digital integration program. You will translate business, operational, and regulatory needs into clear functional and technical requirements across integration services, event streaming, the developer portal, reporting, and operations. You will also coordinate interface requirements with the AI engineering workstream, while AI model design, development, and training remain outside this role. The ideal candidate is a native Arabic speaker with excellent English fluency and strong command of the full Software Development Life Cycle (SDLC).</p><p><b>Key Responsibilities</b></p><ul><li>Requirements Engineering: Lead discovery with business and technical stakeholders to elicit, analyze, validate, and trace functional and non-functional requirements for the non-AI project scope.</li><li>System Analysis & Documentation: Produce BRDs, SRS, functional and technical specifications, user stories, acceptance criteria, interface requirements, data mappings, and analysis documents for integration services and event topics.</li><li>Process & Integration Modelling: Document current- and future-state processes, gap analyses, workflows, sequence diagrams, system interactions, APIs, integration mappings, and data flows.</li><li>Requirements Lifecycle & Governance: Maintain traceability, backlog readiness, change requests, priorities, dependencies, and alignment with security, data, service-level, and technical governance requirements.</li><li>Validation & Acceptance Support: Define acceptance criteria and test scenarios; collaborate with QA on integration, performance, and UAT activities; and verify delivered services against approved requirements.</li><li>Cross-Functional Delivery & AI Coordination: Work with integration, portal, event-streaming, operations, cybersecurity, data-governance, and AI teams; define AI-related interfaces and data requirements without owning AI model design, development, or training; and support handover and knowledge transfer.</li></ul><p>Qualifications</p><ul><li>Education: Bachelor s degree in Computer Science, Software Engineering, Information Systems, or a related technical field.</li><li>Experience: 5+ years of experience in Systems Analysis or Business Systems Analysis, including enterprise integration or digital transformation projects.</li><li>Process & Tool Proficiency: Strong expertise in requirements engineering, stakeholder facilitation, functional and non-functional analysis, traceability, and change management. Hands-on experience with requirements, backlog, and collaboration tools such as Jira, Azure DevOps, Confluence, and MS Visio (or similar). Deep understanding of SDLC and Agile/Scrum delivery, including documentation, testing, UAT, and release-readiness activities.</li><li>Data & Technical Skills: Strong working knowledge of APIs, web services, system interfaces, data mapping, integration patterns, and event-driven systems. Practical knowledge of databases, SQL, JSON, XML, interface specifications, and secure system-integration concepts. Preferred exposure to IBM App Connect, API Connect, DataPower, MQ, Kafka/Confluent, developer portals, Instana, or Kibana.</li><li>Communication & Domain Knowledge: Native Arabic speaker with excellent English fluency (written and spoken). Ability to explain complex system behaviour, dependencies, and technical requirements clearly to technical and non-technical stakeholders. Familiarity with KSA digital transformation, cybersecurity, data-governance, and regulatory environments is a strong plus.</li><li>Professional Attributes: Strong analytical and problem-solving skills to evaluate complex requirements, identify gaps, and support viable system solutions. Proven ability to work across business, architecture, development, QA, operations, security, data, and AI workstreams. High attention to detail, clear ownership of requirements, and commitment to meeting deadlines in a fast-paced environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Software Engineering, Information Systems, or a related technical field.</p><p>5+ years of experience in Systems Analysis or Business Systems Analysis, including enterprise integration or digital transformation projects.</p><p>Strong expertise in requirements engineering, stakeholder facilitation, functional and non-functional analysis, traceability, and change management. Hands-on experience with requirements, backlog, and collaboration tools such as Jira, Azure DevOps, Confluence, and MS Visio (or similar). Deep understanding of SDLC and Agile/Scrum delivery, including documentation, testing, UAT, and release-readiness activities.</p><p>Strong working knowledge of APIs, web services, system interfaces, data mapping, integration patterns, and event-driven systems. Practical knowledge of databases, SQL, JSON, XML, interface specifications, and secure system-integration concepts. Preferred exposure to IBM App Connect, API Connect, DataPower, MQ, Kafka/Confluent, developer portals, Instana, or Kibana.</p><p>Native Arabic speaker with excellent English fluency (written and spoken). Ability to explain complex system behaviour, dependencies, and technical requirements clearly to technical and non-technical stakeholders. Familiarity with KSA digital transformation, cybersecurity, data-governance, and regulatory environments is a strong plus.</p><p>Strong analytical and problem-solving skills to evaluate complex requirements, identify gaps, and support viable system solutions. Proven ability to work across business, architecture, development, QA, operations, security, data, and AI workstreams. High attention to detail, clear ownership of requirements, and commitment to meeting deadlines in a fast-paced environment.</p>
Four Seasons Hotel Riyadh
Saudi - Riyadh
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more.</p>
<p>The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.</p>
<p>The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>About the role:</h4>
<p>As a Discovery Centre Attendant at Four Seasons Resort Red Sea, you play a vital role in delivering meaningful, educational, and engaging experiences to guests of all ages through programs that highlight the natural wonders, sustainability values, and cultural richness of the Red Sea region. Based in the resort’s innovative Discovery Centre, you support daily operations and assist in the facilitation of interactive activities, guest sessions, and environmental learning experiences.</p>
<h4>Key responsibilities:</h4>
<p><strong>Guest experience & activity support:</strong></p>
<ul>
<li>Welcome guests warmly to the Discovery Centre and provide clear, informative guidance on the centre’s activities, exhibits, and programs.</li>
<li>Support the delivery of educational and interactive sessions related to marine life, sustainability, local traditions, and natural history.</li>
<li>Facilitate children’s and family activities in collaboration with the Kids For All Seasons team and other departments.</li>
<li>Assist in creating a memorable experience through hands-on learning and storytelling.</li>
</ul>
<p><strong>Daily operations & maintenance:</strong></p>
<ul>
<li>Maintain the cleanliness, safety, and presentation of the Discovery Centre at all times.</li>
<li>Ensure activity materials, supplies, and displays are stocked, organized, and in good condition.</li>
<li>Assist with the setup and breakdown of programs, workshops, and special events.</li>
<li>Monitor guest activity to ensure proper use of interactive exhibits and adherence to safety protocols.</li>
</ul>
<p><strong>Communication & support:</strong></p>
<ul>
<li>Respond to guest inquiries regarding the environment, resort sustainability initiatives, and scheduled Discovery Centre events.</li>
<li>Collaborate closely with other departments, including Recreation, Sustainability, Housekeeping, and Rooms, to support cross-functional programming.</li>
<li>Provide feedback to supervisors regarding guest interests, suggestions, and program effectiveness.</li>
</ul>
<h4>Qualifications & skills:</h4>
<ul>
<li>Previous experience in guest services, hospitality, recreation, or environmental education preferred.</li>
<li>Enthusiastic and passionate about nature, conservation, and cultural heritage.</li>
<li>Comfortable interacting with guests of all ages in both structured and informal settings.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English; Arabic and additional languages are a plus.</li>
<li>CPR and First Aid certification (or willingness to obtain).</li>
<li>Flexibility to work weekends, holidays, and evenings as required.</li>
<li>Interest in marine life, sustainability, or local traditions is a strong advantage.</li>
</ul>
<h4>What to expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment</li>
<li>Travel allowance and live-out allowance, if applicable</li>
<li>30 days’ vacation</li>
<li>10 days public holidays per year</li>
<li>Paid home leave tickets</li>
<li>Complimentary employee meals</li>
<li>Medical insurance</li>
<li>Life insurance</li>
<li>Employee assistance program</li>
<li>Worldwide complimentary room nights with Four Seasons</li>
<li>Laundry/dry cleaning provided for work attire</li>
<li>Growth and development opportunities</li>
</ul></p><p></p>
K20s Kinetic Technologies
Saudi - Riyadh
<p>We are looking for an experienced OGL Oracle Guided Learning Developer to join our banking project team in Riyadh. The role involves designing, developing, and maintaining interactive guided learning content for Oracle applications to drive user adoption and process efficiency across the bank.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Develop OGL Content:</strong> Create and maintain Interactive Walkthroughs, Smart Tips, Task Lists, Messages, and contextual help for Oracle Banking applications</li><li><strong>Process Mapping:</strong> Analyze banking business processes and convert them into user-friendly guided learning content</li><li><strong>Configuration & Deployment:</strong> Configure, test, and publish OGL content in Oracle applications. Perform validation before go-live</li><li><strong>Customization:</strong> Customize OGL guides using HTML, CSS, and JavaScript where required</li><li><strong>Stakeholder Collaboration:</strong> Work with business stakeholders, SMEs, functional consultants, and QA/testing teams</li><li><strong>Maintenance:</strong> Update OGL content post application releases, patches, and enhancements</li><li><strong>Support & Optimization:</strong> Troubleshoot OGL issues, optimize guide performance, and support user adoption/change management initiatives</li><li><strong>Agile Delivery:</strong> Follow Agile/Scrum practices and maintain proper documentation standards</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor s Degree in Computer Science, IT, Engineering, or related field</li><li><strong>Experience:</strong> 3-5+ years in Oracle Applications with 1-2+ years hands-on in Oracle Guided Learning (OGL)</li><li><strong>Technical Skills:</strong> Strong experience in developing OGL content: Walkthroughs, Smart Tips, Task Lists Working knowledge of HTML, CSS, JavaScript for OGL customization Familiarity with Oracle Banking/ERP/Fusion applications is a plus Basic SQL and understanding of Oracle application structure</li><li><strong>Functional Knowledge:</strong> Understanding of banking processes and how to translate them into training content</li><li><strong>Other Skills:</strong> Excellent analytical and problem-solving skills Strong communication skills in English. Arabic is an advantage Experience working in Agile/Scrum environment Ability to collaborate with business and technical teams</li><li><strong>Preferred Qualifications</strong>Oracle Cloud certification in HCM/ERP/SCM Prior experience in BFSI/Banking domain projects Experience with UPK, OJT, or other digital adoption tools</li></ul>
Client of PlaceUp
Saudi - Riyadh
<p>Position Summary We are seeking a motivated and results-driven Account Executive to manage and grow a portfolio of clients while actively acquiring new business opportunities. The ideal candidate is customer-focused, skilled in relationship management, and has a strong ability to identify new sales opportunities and drive revenue growth.</p><p>Key Responsibilities</p><ul><li>Manage and maintain relationships with an assigned portfolio of clients.</li><li>Identify and acquire new customers through prospecting, networking, and referrals.</li><li>Understand client requirements and recommend suitable products or services.</li><li>Develop long-term relationships to maximize customer satisfaction and retention.</li><li>Prepare proposals, quotations, and presentations for prospective clients.</li><li>Negotiate commercial terms and close new business opportunities.</li><li>Conduct regular client meetings to identify upselling and cross-selling opportunities.</li><li>Coordinate with internal teams to ensure timely delivery of products and services.</li><li>Maintain accurate customer records and sales activities in the CRM system.</li><li>Prepare regular sales and account performance reports.</li><li>Monitor market trends, competitor activities, and customer feedback.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>2 5 years of experience in account management, business development, or sales.</li><li>Proven experience managing client portfolios and acquiring new business.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Excellent relationship-building and customer service abilities.</li><li>Proficiency in Microsoft Office and CRM systems.</li><li>Self-motivated, target-oriented, and able to work independently.</li><li>Valid UAE driving license is preferred.</li></ul>
Saudi - Riyadh
<p>Talent Acquisition Specialist – Saudi Arabia
CLIENT
Linum Consult’s client is a major organisation in the Middle East. They are seeking a bilingual English- and Arabic-speaking Talent Acquisition Specialist to join their team in Riyadh, Saudi Arabia.
RESPONSIBILITIES
• Supporting managers in the development of their teams
• Overseeing the entire recruitment process
• Assisting with candidate screening and assessments
• Coordinating and scheduling interviews for candidates, and communicating the calendar with the relevant interview panel and candidate
• Coordinating and arranging second interviews with end-user departments
• Maintaining records of accepted and rejected candidates/offers
• Preparing and posting job advertisements online
• Issuing official offer letters for accepted candidates
• Liaising with candidates from offer roll out until on-boarding, including all documentation related to candidates
• Liaising with the Governmental Relations Department to arrange pre-commencement candidate documentation and services
• Attending and participating in recruitment fairs
• Carrying out the talent review process and succession planning
• Ensuring the company adheres to Saudization policies</p><p>PROFILE
• At least 3 years’ experience in a recruitment role
• Previous experience in recruitment fairs and Saudization
• Excellent communication skills in spoken and written English and Arabic
• Good knowledge of local Saudi employment laws and procedures
• Due to our client’s ongoing commitment to Saudization, our client’s first preference is to interview Saudi nationals for this position</p>
toto
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Customer Success Specialist is responsible for managing assigned customer accounts and ensuring the delivery of an outstanding customer experience throughout the customer lifecycle. The role serves as the main point of contact between customers and Starlinks, working closely with Operations, Warehousing, Transportation, Finance, and Commercial teams to ensure service excellence, operational efficiency, and customer satisfaction. The successful candidate will proactively manage customer relationships, monitor service performance, resolve issues, drive continuous improvement, and support customer retention through effective communication and collaboration.</p><p><strong>Main Job Responsibilities:</strong></p><p><strong>Customer Relationship Management</strong></p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Build strong, long-term relationships with customers.</li><li>Understand customer business requirements and operational needs.</li><li>Maintain regular communication with customers and provide timely updates.</li><li>Conduct customer meetings and business reviews.</li></ul><p><strong>Customer Experience Management</strong></p><ul><li>Deliver a high standard of customer service across all interactions.</li><li>Monitor customer satisfaction and identify opportunities for improvement.</li><li>Manage customer expectations through proactive communication.</li><li>Support customer onboarding and implementation activities.</li><li>Develop action plans to improve customer experience and account performance.</li></ul><p><strong>Operational Coordination</strong></p><ul><li>Coordinate daily with Warehouse, Transportation, Operations, Finance, and Commercial teams.</li><li>Follow up on inbound, outbound, inventory, transportation, and delivery activities.</li><li>Ensure customer requests are completed within agreed timelines.</li><li>Track operational issues until full resolution.</li><li>Escalate critical issues when necessary.</li></ul><p><strong>SLA & Performance Management</strong></p><ul><li>Monitor customer KPIs and contractual Service Level Agreements (SLAs).</li><li>Track operational performance and compliance.</li><li>Investigate SLA breaches and coordinate corrective actions.</li><li>Maintain customer performance scorecards.</li><li>Support continuous improvement initiatives across customer accounts.</li></ul><p><strong>Complaint & Escalation Management</strong></p><ul><li>Manage customer complaints and escalations from receipt to closure.</li><li>Coordinate investigations with internal departments.</li><li>Perform root cause analysis and ensure corrective actions are implemented.</li><li>Keep customers informed throughout the resolution process.</li><li>Maintain accurate escalation records.</li></ul><p><strong>Reporting & Business Reviews</strong></p><ul><li>Prepare weekly and monthly customer performance reports.</li><li>Develop customer dashboards and KPI summaries.</li><li>Support Quarterly Business Reviews (QBRs).</li><li>Monitor customer health and identify retention risks.</li><li>Maintain customer action logs and follow up until completion.</li></ul><p><strong>Financial & Commercial Support</strong></p><ul><li>Coordinate invoice-related inquiries with Finance.</li><li>Support billing validation and operational charge verification.</li><li>Monitor manual trackers for overtime, additional charges, and customer-specific operational costs.</li><li>Help identify missed billable services and revenue opportunities.</li><li>Support collection activities when required.</li><li>Identify opportunities for additional services and refer them to the Commercial team.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify trends, service gaps, and improvement opportunities.</li><li>Recommend process improvements to enhance customer satisfaction.</li><li>Support digital transformation and automation initiatives within the Customer Experience department.</li><li>Share customer feedback with internal stakeholders to improve service delivery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business Administration, Supply Chain, Logistics, Customer Experience, or a related field. 1-2 years of experience in Customer Success, Customer Experience, Key Account Management, Logistics, Supply Chain, or FMCG. Experience within a 3PL or logistics environment is preferred. Fluency in English (written and spoken) is mandatory. Arabic language skills are an advantage.</p><p></p></section>
Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We specialize in the development and deployment of data-driven surgical solutions, with an initial focus on general and gastrointestinal surgery. Our technologies integrate medical devices, software, and artificial intelligence into platforms that address real clinical and operational challenges across the continuum of surgical care. We combine continuous physiological monitoring from our proprietary sensors with comprehensive electronic health record data, creating intelligent systems that enable earlier identification of clinical deterioration and complications. Beyond patient monitoring, our platform extends to patient education and engagement tools, as well as automated documentation and coding modules supporting care teams and driving operational efficiency. Our team brings together expertise across clinical practice, research, engineering, data science, manufacturing, and commercialization. We build solutions designed for real-world impact, supported by full in-house capabilities, a strong intellectual property portfolio, and partnerships with leading institutions around the world.</p><p>Why Join FluidAI Medical?</p><ul><li>Mission to save lives and improve patient care with technology that s already deployed on patients in real-world settings.</li><li>Work with a high-performing and cross-functional team that is empowered to grow, learn, and contribute across all levels of the organization.</li><li>Personal career-focused development and training with access to workshops, coursework, and experienced mentors/consultants.</li></ul><p>Position Overview</p><p>You will serve as the technical authority behind FluidAI's commercial team across the Gulf, the trusted advisor who secures institutional confidence at every stage of the sales cycle. Anchored in Saudi Arabia and extending across the GCC, you will own the technical dimensions of every commercial engineering, and IT stakeholders across hospital exosystems; resolving complex questions in real time rather than in follow-up; authority the technical core of every tender and RFP response; and maintaining quote and configuration integrity from first engagement through to purchase order. This is a field-intensive role, with substantial time spend on-site in hospitals alongside clinical champions, procurement teams, our distributor partners, and our engineering and AI/Data teams at FluidAI's headquarter in Canada. While our commercial leads own deal closure and our Forward Deployed Engineers deliver the integrations, you are accountable for the technical validation that connects the two - in the operating room, on the ward, and across the IT estate. The role calls for a self-directed professionals who can lead an evaluation independently, speak to both the sensor hardware and the software platform with equal authority, and resolve technical obstacles without escalations. You will operate within a high-trust, high-accountability team that value rigour over hierarchy, welcomes open and evidence-based debate, and measures itself against outcomes.</p><p>Key Responsibilities</p><ul><li>Own technical pre- and post-sales across the GCC.</li><li>Lead product demonstrations and clinical evaluations of FluidAI s monitoring platform in live hospital settings device setup, success criteria, evaluation monitoring, and results read-outs that convert clinical evaluations into procurement decisions.</li><li>Serve as the trusted technical advisor in the room .</li><li>Translate hardware, software, and data into clinical and operational value for surgeons, nursing, biomedical engineering, IT, and procurement and address their questions directly and authoritatively.</li><li>Lead the technical content of tenders and RFP responses.</li><li>NUPCO and hospital-direct in KSA, and the equivalent payer and group-purchasing channels across the GCC: specifications, compliance matrices, regulatory documentation, and technical questionnaires.</li><li>Own quote and configuration integrity end to end.</li><li>Build and maintain quotes and product / bundle configurations within our CPQ system, ensuring deal records remain technically accurate configurations, quantities, consumables, and calibration packs from first engagement to purchase order.</li><li>Enable our distributor partners technically.</li><li>Product training, specification sheets, pricing-builder walkthroughs, and registration documentation.</li><li>Triage and escalate with precision.</li><li>Reproduce, document, and escalate technical issues arising during demonstrations and deployments, providing engineering with the detail required for rapid resolution.</li><li>Establish repeatable commercial-technical playbooks .</li><li>Train hospital staff and develop demonstration scripts, evaluation protocols, and technical FAQs that make each engagement more effective and more scalable than the last.</li><li>Channel field intelligence into the product.</li><li>Relay structured insight to our product and engineering teams clinician requirements, commercial blockers, and technical failure modes to inform the roadmap.</li><li>Support evaluation reporting .</li><li>Partner with our data team on evaluation data capture and customer-facing reporting deployment dashboards and usage and outcomes summaries.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years in a technical, customer-facing healthcare role clinical applications specialist, technical sales / sales engineering, field or biomedical engineering, or medical-device / health-software deployment.</li><li>Based in Saudi Arabia (or willing to relocate), with the flexibility to travel across the Kingdom and the wider GCC anticipate 70%+ field time.</li><li>Fluency in Arabic and English, written and spoken you will engage daily with clinical and procurement stakeholders across the region and a distributed engineering team in Canada.</li><li>Confidence operating autonomously in clinical environments operating rooms, wards, and biomedical workshops alongside clinical, technical, and procurement personnel.</li><li>The ability to address hardware, software, and data within a single conversation, calibrating depth to the audience surgeon, CMIO or IT director, or procurement officer.</li><li>Hands-on proficiency with CRM and quoting / CPQ systems, and the discipline to maintain accurate deal records.</li><li>A bias toward action, tempered by sound judgement you act decisively, iterate on evidence, and take ownership of outcomes.</li></ul><p>Preferred Experience</p><ul><li>Experience selling into or deploying within GCC government and group-purchasing health systems KSA MOH health clusters, military and National Guard facilities, and university hospitals, together with their equivalents across the UAE, Qatar, Kuwait, Bahrain, and Oman.</li><li>Familiarity with NUPCO procurement and SFDA (MDMA) registration in KSA, and the equivalent regulatory and tendering pathways across the GCC.</li><li>Working knowledge of the hospital EMR / HIS landscape across the GCC and the major clinical information systems in regional use sufficient to scope an integration before engaging engineering.</li><li>A background in surgical or perioperative care pathways.</li><li>Experience with pricing, bundle configuration, or CPQ systems.</li><li>A BSc in biomedical engineering, engineering, nursing or health sciences, or computer science.</li></ul><p>Transparency & Hiring</p><p>Application Screening: All applications are reviewed manually. We do not use AI or AI-augmented Applicant Tracking Systems (ATS) to screen, assess, reject, or shortlist candidates .</p><p></p></section>
Saudi - Riyadh
<p>We are looking for a highly talented Software Engineer II - Backend t o join our growing team in Riyadh. If you are looking for a place where you can gain hands-on experience and create a direct impact, then this may be the place for you! The ideal candidate will collaborate with the Product Team in order to understand product requirements and provide technical expertise for all products as required, and to assist in analyzing, designing, testing, and structuring the required solutions to deliver a high-quality working software based on the business needs and standards.</p><p><b><br></b></p><p><b>You Will Be Working On</b></p><ul><li>Software Development</li><li>Keep abreast of latest software development methodologies in order to be able to provide best-in-class software solutions</li><li>Analyze product requirements in order to understand engineering requirements, estimate efforts and provide the required solutions in collaboration with Product Team</li><li>Assist in building development components in order to transform the requirements into actual working software accurately</li><li>Document all coding steps in order to ensure comprehensibility and to facilitate future modifications and maintenance</li><li>Investigate and resolve issues and bugs</li><li>Collaborate with other colleagues in order to assist each other in code reviews and deliver code review reports accordingly</li><li>Perform functional and module testing in order to ensure functionality of delivered solutions</li><li>Assist in user trials and acceptance testing</li><li>Governance and Resilience</li><li>Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner</li><li>Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement</li><li>Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions</li><li>Daily Operations</li><li>Follow daily operations relating to the job to ensure work continuity</li><li>Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards</li><li>Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4-5 years of experience in backend development using GoLang, Ruby on Rails (RoR), Java, or Python</li><li>Bachelor Degree in a relevant field is required</li><li>Master's degree in a relevant field is preferred</li><li>Knowledge & understanding of software architecture, including Domain-Driven Design (DDD), microservices, Kubernetes, and containerization</li></ul>
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Elegancia Arabia is hiring an Employee Relations Officer to support HR operations and employee relations activities for Head Office in Saudi Arabia. The ideal candidate must have experience working in contracting or construction companies in KSA, with strong knowledge of Saudi Labor Law, employee relations practices, and HR systems such as SAP.
Preferred candidates are female Saudi nationals with strong communication, coordination, and problem-solving skills.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Handle employee relations matters in accordance with company policies and Saudi Labor Law.</p></li><li><p>Support the HR team in managing employee grievances, disciplinary actions, investigations, and workplace concerns.</p></li><li><p>Ensure proper implementation of HR policies, procedures, and employee relations guidelines.</p></li><li><p>Provide guidance to employees and line managers on HR policies, labor regulations, attendance, leave, benefits, and company procedures.</p></li><li><p>Prepare and maintain employee relations documentation, warning letters, investigation reports, memos, and official HR correspondence.</p></li><li><p>Coordinate with internal departments, project teams, and management to resolve employee-related issues professionally and efficiently.</p></li><li><p>Support onboarding, employee orientation, and internal communication related to company policies and procedures.</p></li><li><p>Monitor employee attendance, leave records, and HR transactions through SAP or related HR systems.</p></li><li><p>Ensure compliance with Saudi Labor Law, GOSI, Qiwa, Muqeem, and other relevant government requirements where applicable.</p></li><li><p>Assist in maintaining accurate employee records and HR reports.</p></li><li><p>Support employee engagement, retention, and workplace culture initiatives.</p></li><li><p>Coordinate exit procedures, clearance, final settlements, and employee separation documentation.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree in Human Resources, Business Administration, or a related field.</p></li><li><p>Minimum <strong>3–5 years of experience</strong> in employee relations or HR operations.</p></li><li><p>Previous experience in <strong>contracting, construction, engineering, or project-based companies in KSA</strong> is highly preferred.</p></li><li><p>Strong knowledge of <strong>Saudi Labor Law</strong> and employee relations procedures.</p></li><li><p>Hands-on experience or exposure to <strong>SAP / SAP SuccessFactors</strong> or other HR systems.</p></li><li><p>Good understanding of HR policies, disciplinary procedures, employee documentation, and government HR platforms.</p></li><li><p>Strong communication skills in Arabic and English.</p></li><li><p>Excellent interpersonal, coordination, and problem-solving skills.</p></li><li><p>Ability to handle confidential matters with professionalism and discretion.</p></li><li><p>Must be currently based in Saudi Arabia or available to work in KSA.</p><br></li></ul><p><strong>Preferred Candidate Profile</strong></p><ul><li><p><strong>Female Saudi national preferred.</strong></p></li><li><p>Experience supporting large-scale contracting or construction projects.</p></li><li><p>Familiarity with HR operations in a fast-paced, project-based environment.</p></li><li><p>Strong personality with the ability to deal with employees, site teams, and management professionally.</p></li><li><p>Organized, detail-oriented, and able to manage multiple HR and employee relations cases.</p><br></li></ul><p><strong>Required Skills</strong></p><ul><li><p>Employee Relations</p></li><li><p>Saudi Labor Law</p></li><li><p>HR Operations</p></li><li><p>SAP / SAP SuccessFactors</p></li><li><p>Employee Grievance Handling</p></li><li><p>Disciplinary Procedures</p></li><li><p>HR Documentation</p></li><li><p>Government HR Platforms</p></li><li><p>Communication and Conflict Resolution</p></li></ul><p></p></section>
toto
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide fundamental support to the Team Head, Relationship Managers (RM), Investment Managers (IM) to assist in the day-to-day business activities in all aspects of client servicing and operational support. Act as the primary point of contact for RM and client for all operational requests by liaising with key stakeholders Onshore and Offshore (Cross Border, CLM, Business Management etc) Responsible for timely action on requests and issue resolution to meet the client/RM requirements. Handle and respond to RM requests and client queries related but not restricted to account documentation, account balances, account maintenance activity, statement information, general product and/or service information. When required, attend client meetings along with RM to provide support to meet client requirements. Assist RM in new account opening process preparation of comprehensive account opening pack for submission to CLM team post client signature. Possess good knowledge for review and preparation of client signed quality packs including Booking Centre documents to be submitted to local CLM team for New Account opening. Assist RM in liaising with CLM/AFC/OBS/KYC Review Team for follow up/provide additional information/documentation if requested. Follow up on any Booking Centre/Regulatory document deficiencies promptly to help RMs achieve their Key Risk Indicators (KRIs). Ensure all operational tasks related to client accounts are completed in a timely manner to ensure satisfactory service levels to clients. Ensure timely assistance in input of call reports (provided by RM) and proper record retention of call reports in Group shared folders (protected at all times) wherever applicable. Remain current and thorough on operational processes, services and firm s systems/applications. Develop good understanding of the governing regulatory framework and upholding relevant policies/procedures to mitigate risks; ensuring that the Bank is protected. Support RMs in performing client after-sales tasks and coordination of marketing events invitations and approvals. Where applicable, managing the daily mailing of documentation to the relevant booking centres. Fostering strong working relationships across coverage, product and infrastructure divisions. Participate in all AM group projects and meetings. Handle any regulatory/non-regulatory projects within the stipulated deadlines. Liaise with IT for arranging any Video conference meetings/calls. Ensure back-up responsibilities in the absence of other support staff to ensure business continuity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree or equivalent, Master is a plus Fluency in English, Arabic is a plus (written and verbal) Minimum 5 years experience in wealth management as assistant or in a sales support role Able to manage time and multitask Strong inter-personal, communication and consulting skills Excellent teamwork skills and the ability to work in virtual global teams and a matrix organization Client Centric</p><p></p></section>
Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support end-to-end recruitment processes including job posting, candidate screening, scheduling interviews, and coordinating offers and Letters of Intent (LOIs). Manage employee onboarding and off-boarding processes, ensuring a seamless experience aligned with FAENA's culture. Maintain and update employee files, contracts, and HR records in compliance with Saudi Labour Law. Coordinate with government portals (Qiwa, Muqeem, GOSI, HRDF) to ensure timely registration, updates, and compliance. Support Saudization (Nitaqat) tracking and ensure all data is accurately reflected in government systems. Assist in preparing employment contracts, addenda, and HR correspondence. Coordinate training schedules, track attendance, and maintain training records for all team members. Support the administration of employee benefits including medical insurance, GOSI enrollment, and leave management. Act as a point of contact for employee queries, escalating complex matters to the Assistant Director or Director of P&C. Assist in organizing employee engagement initiatives, recognition programs, and internal events. Plan and coordinate employee wellbeing and wellness activities, ensuring a healthy and positive work environment. Organize and execute National Day celebrations and other cultural and social events in line with FAENA's values. Administer employee satisfaction surveys, analyze feedback, and share results with the P&C leadership team. Handle day-to-day HR operational tasks including correspondence, scheduling, filing, and administrative support. Liaise with the Government Relations Officer (GRO) to coordinate all government platform requirements including Qiwa, Muqeem, Absher, and GOSI, ensuring timely processing of visas, work permits, and employee registrations. Prepare HR reports and dashboards as required by the P&C leadership team. Ensure all HR practices comply with the Saudi Labour Law, Ennismore policies, and FAENA brand standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>QUALIFICATIONS DESIRED Minimum 2 3 years of HR or People & Culture experience, preferably in luxury hospitality. Bachelor's degree in Human Resources, Business Administration, or a related field. Strong knowledge of Saudi Labour Law and government HR portals (Qiwa, Muqeem, GOSI). Saudi national (required position is designated for Saudi talent). Fluency in Arabic and English (written and spoken).</p><p>SKILLS Strong interpersonal and communication skills with a people-first mindset. High attention to detail and organizational ability. Ability to handle confidential information with discretion and professionalism. Proactive, self-motivated, and able to manage multiple priorities. Strong understanding of Saudization requirements and government compliance.</p><p></p></section>
Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support end-to-end recruitment processes including job posting, candidate screening, scheduling interviews, and coordinating offers and Letters of Intent (LOIs). Manage employee onboarding and off-boarding processes, ensuring a seamless experience aligned with FAENA's culture. Maintain and update employee files, contracts, and HR records in compliance with Saudi Labour Law. Coordinate with government portals (Qiwa, Muqeem, GOSI, HRDF) to ensure timely registration, updates, and compliance. Support Saudization (Nitaqat) tracking and ensure all data is accurately reflected in government systems. Assist in preparing employment contracts, addenda, and HR correspondence. Coordinate training schedules, track attendance, and maintain training records for all team members. Support the administration of employee benefits including medical insurance, GOSI enrollment, and leave management. Act as a point of contact for employee queries, escalating complex matters to the Assistant Director or Director of P&C. Assist in organizing employee engagement initiatives, recognition programs, and internal events. Plan and coordinate employee wellbeing and wellness activities, ensuring a healthy and positive work environment. Organize and execute National Day celebrations and other cultural and social events in line with FAENA's values. Administer employee satisfaction surveys, analyze feedback, and share results with the P&C leadership team. Handle day-to-day HR operational tasks including correspondence, scheduling, filing, and administrative support. Liaise with the Government Relations Officer (GRO) to coordinate all government platform requirements including Qiwa, Muqeem, Absher, and GOSI, ensuring timely processing of visas, work permits, and employee registrations. Prepare HR reports and dashboards as required by the P&C leadership team. Ensure all HR practices comply with the Saudi Labour Law, Ennismore policies, and FAENA brand standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2-3 years of HR or People & Culture experience, preferably in luxury hospitality.</li><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Strong knowledge of Saudi Labour Law and government HR portals (Qiwa, Muqeem, GOSI).</li><li>Saudi national (required position is designated for Saudi talent).</li><li>Fluency in Arabic and English (written and spoken).</li></ul><strong>SKILLS</strong><ul><li>Strong interpersonal and communication skills with a people-first mindset.</li><li>High attention to detail and organizational ability.</li><li>Ability to handle confidential information with discretion and professionalism.</li><li>Proactive, self-motivated, and able to manage multiple priorities.</li><li>Strong understanding of Saudization requirements and government compliance.</li></ul><p></p></section>
Elm
Saudi - Riyadh
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >The role is responsible for planning and executing risk-based business audit engagements across operational and financial areas, providing independent assurance on the effectiveness of internal controls, governance, and risk management practices. The role supports the implementation of the approved audit plan, identifies improvement opportunities, and provides recommendations that enhance operational efficiency, compliance, and organizational performance.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<li ><span >Audit Planning & Execution</span></li>
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<li ><span >Execute assigned audit engagements in accordance with the approved annual audit plan.</span></li>
<li ><span >Participate in the development of audit programs, scope, objectives, and testing procedures.</span></li>
<li ><span >Assess operational and financial processes to identify key risks and control requirements.</span></li>
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<li ><span >Risk Assessment</span></li>
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<li ><span >Analyze operational, financial, and strategic risks within audited functions.</span></li>
<li ><span >Evaluate risk exposures and prioritize audit activities based on risk significance.</span></li>
<li ><span >Identify emerging risks and communicate observations to management.</span></li>
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<li ><span >Internal Control Evaluation</span></li>
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<li ><span >Assess the adequacy and effectiveness of internal controls and governance practices.</span></li>
<li ><span >Perform audit testing to determine compliance with approved controls and procedures.</span></li>
<li ><span >Identify control gaps and areas requiring improvement.</span></li>
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<li ><span >Audit Reporting</span></li>
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<li ><span >Prepare clear and accurate audit observations, conclusions, and recommendations.</span></li>
<li ><span > Support the issuance of audit reports with practical and value-added recommendations.</span></li>
<li ><span > Communicate audit results and findings to relevant stakeholders.</span></li>
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<li ><span >Financial & Operational Reviews</span></li>
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<li ><span >Review financial and operational processes to ensure effectiveness and compliance.</span></li>
<li ><span >Analyze quarterly and annual financial information and identify significant issues.</span></li>
<li ><span >Evaluate efficiency, productivity, and utilization of organizational resources.</span></li>
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<li ><span >Corrective Action Follow-up</span></li>
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<li ><span >Monitor the implementation status of agreed management action plans.</span></li>
<li ><span >Validate corrective actions taken to address audit observations.</span></li>
<li ><span > Report unresolved findings and implementation delays to management.</span></li>
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<li ><span >Special Audits & Investigations</span></li>
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<li ><span >Conduct special reviews and assignments requested by management or the Audit Committee.</span></li>
<li ><span >Participate in investigations related to fraud, misconduct, or non-compliance incidents.</span></li>
<li ><span >Gather and analyze evidence while maintaining objectivity and confidentiality.</span></li>
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<li ><span >Stakeholder & Audit Coordination</span></li>
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<li ><span >Coordinate with audited departments, external auditors, and relevant stakeholders.</span></li>
<li ><span > Provide audit insights and support discussions regarding financial and operational matters.</span></li>
<li ><span > Contribute to enhancing audit methodologies, tools, and audit practices.</span></li>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
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<li ><span >Information Security</span></li>
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<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span > Bachelor’s degree in accounting, Finance, Business Administration, Auditing, or a related discipline.</span></li>
<li ><span > Professional certification is preferred (CIA, CPA, ACCA, SOCPA, CISA, or equivalent).</span></li>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
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<li ><span >6–8 years of relevant experience in internal audit, external audit, risk management, compliance, finance, or operational assurance activities.</span></li>
<li ><span >Experience in conducting risk-based audits, evaluating internal controls, preparing audit reports, and following up on corrective actions.</span></li>
<li ><span >Good knowledge of governance, risk management, and audit standards and practices.</span></li>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
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<p ><strong><span >First review by:</span></strong></p>
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<p ><strong><span >Approved by:</span></strong></p>
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<p ><strong><span >Name</span></strong></p>
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<p ><strong><span >Signature</span></strong></p>
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<p ><strong><span >Date</span></strong></p>
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<p > </p>
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toto
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview The Pilates Lead is responsible for the service standards, concept development and alignment andeducation for the Group. This position requires exceptional expertise within Pilates delivery andeducation, strong leadership, organizational skills, and a deep understanding of member preferencesand industry trends.</p><p>Job Responsibilities:</p><ul><li>Administrative and Scheduling Complete administrative tasks related to Pilates education, concept updates and specific member inquiries promptly and efficiently, ensuring seamless operations and member experience. Work with the Group Exercise Leads (Riyadh and Jeddah) to design comprehensive Pilates group class schedules within the greater group class schedules, in response to data and feedback.</li><li>Quality Control and Feedback Monitor the quality of Pilates classes and 1-2-1 sessions, providing constructive feedback and guidance to instructors as needed to maintain high standards of instruction.</li><li>Training and Development Organize and conduct scheduled training sessions and workshops for both Core Jeddah and Core Riyadh teams, to enhance and align the skills and knowledge of all Pilates instructors, fostering a culture of continuous improvement and an inclusive work environment. Actively participate in training and development programs, maximizing opportunities for self-development and growth within the role.</li><li>Program Innovation and Member Engagement Continue to develop and deliver a CORE Pilates modular syllabus to ensure quality, availability, alignment and development opportunities for all instructors. Continuously evaluate existing Pilates offerings, innovating, and developing new and current programs to enhance member engagement and retention. Actively engage with members to gather feedback, understand their preferences, and ensure that the Pilates program meets their needs.</li><li>Collaboration and Coordination Collaborate with the marketing team to promote Pilates group exercise classes through various marketing channels and initiatives, driving member participation and retention. Coordinate with facility management and operations to ensure seamless execution of CORE Pilates programs and initiatives.</li><li>Performance Monitoring and Reporting Assist the Group Exercise Leads, to Monitor PILATES class attendance, member feedback, and Pilates coaches performance to make data-driven decisions for program optimization. Provide regular updates and reports to the Head of Group Exercise on the performance and progress of CORE Pilates exercise programs.</li><li>Safety and Compliance Ensure all Pilates activities comply with safety standards and club policies, including correct equipment setup and adherence to industry regulations.</li><li>Leadership and Coaching Lead by example by conducting outstanding and effective Pilates classes that deliver results and provide participants with a positive and motivating experience. Showcase and promote knowledge of CORE Pilates methodology and standards to ensure a comprehensive and effective workout experience for participants. Provide advice to participants on program and class procedures and policies as appropriate, ensuring clarity and adherence to club guidelines. Provide up to 25 hours per week of class and 1-2-1 instruction. Other hours to be distributed between admin, education and self-development.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Certification in Pilates and Teaching (Polestar or similar)</li><li>Minimum of 7+ years experience as a Pilates Instructor</li><li>Experience in curriculum development and instructor training.</li><li>Experience working within a high-end private Members Club.</li><li>Strong knowledge of a variety of Pilates concepts and specialist areas.</li><li>CPR/First Aid Qualification</li></ul><p></p></section>
Saudi - Riyadh
<p>Jobholders at this level are responsible for leading work activities and working autonomously with minor direction towards predetermined long-term objectives. Jobholders oversee the implementation of operational plans and the provision of significant improvements to set policies, procedures, standards and reports. Their main operational role includes developing and updating Duty Free and E-Commerce operators eligibility criteria, overseeing operations, assessing operators performance to renew or revoke licenses, and consolidating periodical reports.</p><p>Research regional and international changes and trends in Duty Free and E-Commerce strategies, protocols, processes, and standards and recommend initiatives to gain a competitive edge over regional competitors Review and update eligibility criteria related to Duty Free and Authorized Express Carriers operators and investments applications in line with ZATCA s strategic priorities and National rules and regulations Recommend updates to service fee policies and exemptions related to E-commerce in line with best practices, national and international regulations, and ZATCA s strategic objectives Research and recommend tailored technical software and systems for Duty Free to ensure fast and reliable communication and exchange of data with relevant operators Coordinate with regional and global authorities to exchange data related to changes in E-commerce decisions, protocols, and standards in line with best practices Receive and review Duty Free & E-Commerce applications, assess against eligibility criteria and adherence to applicable policies, rules and regulations to provide approval/rejection decisions for requested licences Review and finalize agreements for approved Duty Free & E-Commerce requests, activate related facilities, follow up on operators in Duty-Free zones, and ensure provision of needed support to facilitate efficient operations for investors Assess operators performance and accordingly renew or revoke Duty Free & E-Commerce licenses and ensure continuous follow-up to ensure compliance of operators with set policies and guidelines Conduct site visits at ports level to ensure continuous oversight of Duty Free & E-Commerce activities and highlight operational gaps according to findings Process Duty free entry and exit requests and E-Commerce declarations in line with related policies, rules and regulations and escalate flagged cases for decision making Provide first level support and handle escalated tickets from Duty Free & E-Commerce operators for both technical and operational issues Receive, assess, and ensure proper and timely resolution of online shops and express carriers escalated issues, and ensure improvement of E-Commerce services in line with highlighted needs and best practices Conduct regular inspections for Duty Free and E-commerce Zones, perform inventory control activities through random site visits and computerized system oversight, ensure reconciliation with recorded goods movements, and escalate spotted discrepancies for further investigations Gather and filter data based on Duty Free and E-commerce sales to monitor revenues and ensure clear understanding of customers demand and needs Consolidate Duty Free and E-commerce violations and promptly report findings to internal stakeholders for follow up and resolution Develop periodical reports highlighting Duty Free and E-commerce activities, trends, function s performance gaps and dispatch to relevant stakeholders Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration or equivalent is required</li><li>A minimum of 4 years of relevant experience</li></ul>