Logistics Manager Jobs - Jeddah Saudi

Business Development Manager – B2C<br>Job Summary: Responsible for driving business growth through direct-to-consumer (B2C) sales, acquiring individual customers/candidates, promoting manpower and recruitment services, generating leads, converting prospects, and maintaining strong customer relationships.<br>Key Responsibilities:Develop new B2C acquisition channels and partnerships. Identify and generate new B2C leads through calls, social media, digital marketing, referrals, networking, and other channels. Contact prospective customers and understand their employment & manpower requirements. Present and explain available market chances or related services. Manage the complete sales cycle from lead generation to conversion and payment. Achieve monthly and quarterly sales/revenue targets. Follow up consistently with leads and existing customers to maximize conversion. Build and maintain strong relationships with individual customers. Maintain accurate customer information, sales activities, and pipeline status in the CRM. Coordinate with recruitment/operations teams to ensure customer requirements are fulfilled. Monitor market trends, competitor offerings, pricing, and customer preferences. Develop new B2C acquisition channels and partnerships. Handle customer concerns and ensure a high level of customer satisfaction. Prepare regular sales reports and provide updates on business performance.<br>Qualifications Bachelor's degree in any relevant field8+ years' prior industry-related business development Experience in B2C, individuals or Hourly experience Same field . Strong communication and interpersonal skills Proven knowledge and execution of successful development strategies Focused and goal-oriented Fluent in English

About ABS International<br>Founded in 1997, ABS International is an international architecture and engineering consultancy with offices in Chicago, Miami, Charlotte, Doha, and Riyadh. We provide integrated architecture and engineering design services, combining design excellence, technical expertise, and technology to deliver high-quality projects.<br>The Role<br>We are seeking an experienced Business Development Manager to support the growth of our Riyadh office and strengthen our presence in the Saudi market. The role will focus on identifying new opportunities, developing strong client relationships, and expanding the firm's portfolio across architecture, engineering design, and project management services.<br>Key Responsibilities<br>• Identify and pursue new business and project opportunities.• Develop and maintain relationships with clients, developers, semi-government and government entities, and key decision-makers• Monitor market trends, upcoming projects, and strategic opportunities• Build and manage a strong pipeline of prospective projects• Coordinate with leadership and technical teams on proposals and client engagements• Represent ABS International in meetings, presentations, and industry events• Contribute to expanding the firm's presence and market share in Saudi Arabia<br>Qualifications<br>• Bachelor's degree; Engineering or Architecture background preferred• Minimum 7 years of relevant experience, with a proven track record in business development• Experience within architecture, engineering consultancy, project management, development, or construction• Strong knowledge of the Saudi market• Established relationships with clients, developers, government entities, and industry stakeholders are highly preferred• Strong communication, presentation, and negotiation skills• Fluent in Arabic and English• Self-driven, professional, and results-oriented• Strong relationship-building and follow-up skills• Willingness to travel when required

We are seeking an experienced IT Director to lead the organization's technology strategy, infrastructure, cybersecurity, service delivery, and digital transformation initiatives. The successful candidate will ensure that IT operations are secure, resilient, compliant, and aligned with business objectives while driving innovation, operational excellence, and exceptional user experience. Qualifications:Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (Master's preferred). Minimum 10+ years of progressive IT experience, including leadership roles. Strong background in IT operations, cybersecurity, governance, infrastructure, and project delivery. Professional certifications such as ITIL, PMP, CISSP, CISM, or equivalent are preferred. Key Responsibilities:Lead IT strategy, governance, and technology roadmap execution. Oversee infrastructure, networks support and cloud services Manage cybersecurity, compliance, risk management, and data protection programs. Ensure business continuity, disaster recovery readiness, and operational resilience. Drive IT service excellence, user satisfaction, and SLA performance. Manage technology projects, budgets, vendors, and cost optimization initiatives. Ensure successful technology deployment and readiness for new business locations.

Service Delivery Manager - KSAThe Service Delivery Manager is responsible for ensuring the successful delivery of managed IT services while maintaining high customer satisfaction and compliance with agreed service levels. The role oversees service operations, leads continual service improvement initiatives, manages customer relationships, and ensures the effective implementation, administration, and optimization of IT Service Management (ITSM) tools in alignment with ITIL best practices.<br>Key Responsibilities Manage the delivery of IT services in accordance with contractual obligations, SLAs, and KPIs. Act as the primary operational point of contact for assigned customers. Act as a technical advisor for ITSM, Managed Services and GRC processes Lead service review meetings and present operational performance, service metrics, and improvement plans. Monitor service performance and proactively address risks, issues, and customer escalations. Ensure effective implementation and governance of ITIL processes including Incident, Problem, Change, Request, Knowledge, Asset, Configuration, and Service Level Management. Administer, configure, and optimize enterprise ITSM platforms to support business and operational requirements. Define and maintain service catalogs, workflows, approval processes, dashboards, and reports. Ensure the integrity of CMDB, asset, and configuration data. Coordinate major incident management activities and lead post-incident reviews. Drive service improvement initiatives based on operational metrics and customer feedback. Manage third-party vendors and ensure contractual service performance. Prepare exec. reports, operational dashboards, SLA reports, and governance documentation. Ensure compliance with organizational policies, security standards, and audit requirements.<br>Qualifications Education Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline. Experience7+ years of experience in IT Service Management or Managed Services. At least 3 years in a Service Delivery or Service Operations management role. Proven experience managing enterprise customers and complex IT environments. Hands-on experience administering or configuring enterprise ITSM platforms (Service NOW, BMC, Manage Engine..) Strong experience with Licensing models for different ITSM tools Certifications ITIL® 4 Foundation is a must ITIL® 4 Managing Professional preferred Service Now Certified System Administrator (CSA) is a plus BMC Helix Certification is a plus PMP is a plus Behavioral Competencies Customer-focused mindset Leadership and team management Strong analytical and problem-solving skills Excellent communication and presentation abilities Stakeholder management Continuous improvement orientation Focus is on Saudization

المسمى الوظيفي: مدير العمليات الميدانية – المنطقة الغربيةField Operations Manager – Western Region<br><br>الملخص التنفيذيمسؤول عن تأسيس وقيادة العمليات الميدانية لتطبيق Tygo في مكة وجدة (والتوسع للمدينة المنورة). يمثل الحلقة البشرية التي تربط الطلبات الرقمية القادمة من التطبيق بالتنفيذ الواقعي في الفنادق والمنشآت التي يؤمها ضيوف الرحمن. يضمن وصول الشرائح والباقات للعميل، وتفعيلها فوراً، وحل أي إشكالات فنية أو تشغيلية في الميدان، مع بناء فريق ميداني قادر على العمل في أوقات الذروة.<br>المسؤوليات الأساسية <br>أولاً: التأسيس والبناء- بناء الهيكل التشغيلي للمنطقة الغربية من الصفر (الموارد البشرية، الآليات، إجراءات العمل).- استقطاب وتدريب الفريق الميداني (مندوبين ميدانيين، أخصائيين عمليات الخ..) وتأهيلهم لمواسم الذروة.- تصميم الجداول التشغيلية وخطط التوزيع الجغرافي (Makkah, Jeddah, Madinah) بناءً على كثافة الطلبات وتوزع الفنادق.- إنشاء نظام متابعة للطلبات من لحظة وصولها حتى إشعار العميل بالتفعيل.<br>ثانياً: الإشراف على تنفيذ الطلبات- استقبال الطلبات القادمة من Tygo وترجمتها إلى مهام ميدانية للفريق.- توزيع المهام على المندوبين بناءً على القرب الجغرافي وأولوية العميل (فنادق وحملات الحجاج، المعتمرين).- الإشراف المباشر على عملية تسليم الشريحة أو الباقة للعميل في موقعه (فندق، سكن).- التأكد من التفعيل الصحيح للشريحة واختبار الخدمة قبل مغادرة موقع العميل.- بيع الخدمات الإضافية في الميدان (باقات بيانات إضافية، تجديد، ترقيات) حسب حاجة الزائر.<br>ثالثاً: حل المشكلات والدعم الميداني- التعامل مع شكاوى العملاء في الميدان فوراً (شريحة لا تعمل أو خطأ في الباقة الخ..) بدلاً من إحالتها للدعم الفني المركزي.- التنسيق مع شركات الاتصالات لحل أي إشكالات فنية تتعلق بالتفعيل أو الشبكة.- رفع التقارير اليومية للإدارة عن حجم الطلبات، نسبة التفعيل، المشكلات المتكررة، واقتراحات التحسين.<br>رابعاً: إدارة مواسم الذروة- الاستعداد المسبق لموسم الحج والعمرة ورمضان بزيادة عدد المندوبين.- تطبيق خطط الطوارئ في حال ازدحام الطلبات أو نقص الموارد أو أعطال تقنية.- التواجد الميداني الشخصي في أصعب الأوقات لقيادة الفريق وتحفيزه وحل الأزمات فوراً.<br>خامساً: التطوير والتحسين- جمع ملاحظات العملاء في الميدان عن تجربتهم مع Tygo والعمل على تحسينها.- اقتراح تحسينات في التطبيق أو العمليات الداخلية بناءً على الواقع الميداني.- تطوير أدلة تدريبية وإجراءات عمل موثقة لضمان استمرارية الخدمة بعد التوسع.<br>المؤهلات والخبرات المطلوبة<br>الخبرة: 2–4 سنوات في قطاع الاتصالات، تحديداً في تفعيل خدمات الاتصالات أو المبيعات الميدانية.خبرة إضافية: يُفضّل خبرة سابقة في خدمات الحج والعمرة أو العمل الميداني في الفنادق والمشاعر المقدسة.المهارات القيادية: القدرة على بناء فريق من الصفر، تدريبه، وتحفيزه تحت الضغط.المرونة: الاستعداد للعمل الميداني والسفر بين المدن، خاصة في أوقات الذروة (الحج، العمرة، رمضان). اللغة: إتقان العربية والانجليزية للتعامل مع الحجاج.<br>طبيعة العمل<br>موقع العمل: مكة المكرمة، جدة (ومستقبلاً المدينة المنورة).نوع العمل: ميداني بنسبة عالية، مع جزء إداري للتخطيط والمتابعة.ساعات العمل: حسب حاجة العمل، تشمل العمل في المساء وأيام العطلات خلال مواسم الذروة.

<p>We are looking for an active maintenance manager that will be responsible for overseeing maintenance efforts across the business facilities. The candidate will manage maintenance activities for the upkeep of buildings, landscapes, vehicles, and offices. In addition, he will oversee a range of custodial and maintenance activities. Resolves problems as they arise, whether directly or by assembling teams to solve those issues. Coordinate maintenance worker efforts to make sure employer property like buildings and grounds are kept up. Identify areas for improvement and assign workers to take care of issues. Develop maintenance schedules and enforce them among maintenance staff. Respond to requests and emergency calls for maintenance. Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues. Communicate plans for upper level improvements to maintenance worker staff. Contact and schedule repairmen and extra help as needed. Perform administrative tasks as required. Delegate tasks to meet maintenance schedule and satisfy employer needs. Manage maintenance inventory. Maintain third party service contracts. Maintain cleaning of facilities equipments.</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

About Us : Direct FN is a leading Capital Market Industry (CMI) Financial Technology software and Content provider, company (now owned by Saudi Tadawul Group / WAMID) specializes in providing brokerage, asset, and custody management solutions, along with market information screens – as productized services. Our innovative products, services, and solutions empower both financial institutions and individuals to optimize their operations and enhance client satisfaction <br>I. JOB SUMMARYThe Program Manager at Direct FN is responsible for managing a portfolio of related client delivery projects as a cohesive programme, ensuring that interdependencies are managed, shared resources are optimized, and overall programme outcomes are achieved. This role provides a senior layer of delivery leadership above individual project managers — aligning multiple concurrent implementations under a unified programme governance framework, managing client relationships at a strategic level, and ensuring that the collective delivery of related projects creates integrated value for clients. The Program Manager works closely with the PMO Manager, delivery directors, and the Chief Delivery Officer to maintain programme-level visibility and drive successful outcomes across complex, multi-stream engagements. II. Key Responsibilities:1. Programme Planning & Governance• Define and own the programme plan for assigned groups of related delivery projects, establishing an integrated schedule, shared resource plan, and programme-level governance framework.• Identify and actively manage interdependencies, shared milestones, and cross-project risks across the programme.• Establish and chair programme governance forums, including steering committees, programme reviews, and cross-project coordination meetings.2. Multi-Project Delivery Oversight• Provide oversight and direction to project managers within the programme, ensuring each project is aligned with programme objectives and progressing on schedule.• Maintain a consolidated view of programme health — tracking delivery status, risks, issues, budget utilization, and milestone achievement across all component projects.• Intervene and provide delivery leadership support where individual projects face significant challenges or escalated risks.3. Strategic Client Engagement• Serve as the senior client relationship owner for programme-level engagements, engaging with executive sponsors and senior stakeholders at client organizations.• Lead programme-level client governance meetings, executive briefings, and strategic delivery reviews.• Manage client expectations at the programme level, ensuring alignment on scope, timelines, priorities, and outcomes across multiple workstreams.4. Resource & Budget Management• Oversee programme-level resource planning and allocation, coordinating with the PMO Manager and delivery directors to ensure the right capacity and skills are available.• Monitor programme budget utilization, flag variances, and work with delivery management to maintain financial discipline across the programme.5. Risk, Issue & Change Management• Own the programme-level risk and issue register, ensuring all programme risks are identified, assessed, and actively managed.• Manage programme-level change requests, assessing impact across all component projects and coordinating approvals with relevant stakeholders.• Escalate high-priority programme risks and issues to the PMO Manager and CDO with recommended mitigation actions.6. Reporting & Continuous Improvement• Produce programme status reports and executive dashboards for the PMO Manager, CDO, and client leadership, providing an accurate and timely view of programme performance.• Lead programme retrospectives and drive lessons-learned integration into future programme and project planning.• Contribute to the continuous improvement of programme management practices and delivery standards within Direct FN. III. Qualifications & Requirements:○ Education: Bachelor's degree in Business, Project Management, Computer Science, or a related field; advanced degree preferred.○ Experience: Minimum 10 years of experience in project or programme management, with at least 4 years managing multi-project programmes in a technology delivery or professional services environment.○ Proven ability to manage complex, interdependent delivery programmes with multiple workstreams and stakeholders.○ Strong understanding of programme and project management methodologies including waterfall, agile, and hybrid approaches.○ Excellent stakeholder management and executive communication skills.○ Proficiency in programme management and reporting tools such as MS Project, Jira, Smartsheet, or equivalent.○ Demonstrated experience managing significant programme budgets and multi-disciplinary resource pools across concurrent workstreams.○ Experience in fintech, capital markets, or financial services technology delivery is preferred.○ Fluent in English (spoken and written); Arabic is an advantage. IV. Prefer to Have:○ PgMP (Program Management Professional), PMP, or MSP certification.○ Experience managing delivery programmes for capital markets technology solutions including trading platforms, BMS, or AMS implementations.○ Familiarity with GCC client delivery environments and the stakeholder dynamics of financial institutions in the region. V. Core Skills:○ Programme Leadership: Provides clear direction and strategic oversight across multiple concurrent delivery projects.○ Stakeholder Management: Builds and sustains executive-level client relationships with credibility and professionalism.○ Integrated Planning: Designs and manages complex programme plans that account for interdependencies and shared resources.○ Risk Management: Proactively identifies and manages programme-level risks before they impact delivery outcomes.○ Communication: Produces insightful programme reports and leads high-stakes governance forums with confidence.○ Delivery Focus: Maintains relentless focus on programme outcomes and drives accountability across project teams. VI. Key Result Areas (KRAs):○ Programme Delivery: Consistent achievement of programme milestones and outcomes across all component projects.○ Client Satisfaction: High satisfaction from programme-level client stakeholders on delivery quality, communication, and partnership.○ Risk & Issue Management: Programme risks and issues proactively managed with minimal impact on delivery outcomes.○ Portfolio Visibility: Accurate, timely programme reporting that supports informed decisions by the PMO Manager and CDO.○ Team Enablement: Project managers within the programme supported, aligned, and performing effectively.

<p>The opportunity EY is seeking a Senior Manager to join our GCR team, where you will lead complex engagements and play a key role in driving the growth of our GCR practice. Your key responsibilities You will combine strong technical skills with practical commercial, legislative, and industry knowledge to lead a team in providing tax services. You will be responsible for managing our clients compliance and reporting needs. You will establish, maintain, and strengthen valued internal and external relationships and ensure that the services delivered to clients are of the highest quality. You will be responsible for the day-to-day management of client engagements, monitor progress and deliverables, put in place the necessary standardized processes, anticipate and identify risks, escalate issues as appropriate, and drive performance-improvement solutions. You will supervise high-performing teams and build a positive learning culture, coaching and counseling junior team members to help them develop. You will also be responsible for ensuring adherence to our Tax Quality guidelines.</p><p><strong>Desired Candidate Profile</strong></p><p>If you are an excellent communicator and detail-oriented professional with a strong track record of management experience who is comfortable working across borders with a wide network of people and with large amounts of data, you will be perfect for the role.</p><p>A bachelor's degree with strong academic credentials in accounting, business, finance, taxation, or any related essential fields. MBA, master s or another related advanced degree and/or professional qualifications e.g. CA, CPA, ACCA, CTA, ADIT, or equivalent qualification. A very strong knowledge and minimum of 5 years of experience in domestic and international tax rules/regulations, developments, etc., ideally within a large professional services company or similar environment. A very strong background in tax accounting and tax auditing, ideally within a large professional services company or similar environment. A strong track record of managerial, organizational, and project management experience.</p><p>Have experience of dealing with multinational clients and the ability to work in a multi-cultural environment. In-depth commercial, legislative, and industry knowledge.</p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p>

The Director, Partnerships – GCC will lead the development and growth of strategic partnerships across Saudi Arabia, with additional coverage across markets such as Kuwait. Based in Riyadh, this is a senior individual-contributor role focused on identifying, developing and closing new commercial partnerships that drive subscriber and revenue growth for a leading SVOD platform.<br>The successful candidate will build partnerships across telecoms, e-commerce, banking, payments, retail and other consumer sectors, creating opportunities around subscription bundling, content distribution and syndication. They will own the full partnership lifecycle, from identifying and approaching prospective partners and engaging senior/C-suite decision-makers through to commercial negotiation, onboarding and launch.<br>The ideal candidate will have 12–15 years of experience in partnerships, business development or digital services, ideally within OTT/VOD, telecoms or a related consumer digital business. Experience of managing telco partnerships and experience in digital services such as VOD, music and other subscription-based services is particularly important.<br>They should have a strong understanding of the Saudi and wider GCC ecosystem, a proven track record of closing revenue-generating partnerships and an established network of senior relationships across the region. This person must be highly commercial, entrepreneurial and comfortable operating independently. Fluency in both Arabic and English is required

The Assistant Manager - Technology Procurement is responsible for managing the end-to-end procurement lifecycle for technology-related goods and services. The role partners with internal stakeholders to source IT solutions, negotiate with suppliers, ensure compliance with procurement policies, and deliver cost-effective commercial outcomes while supporting business objectives.<br><br>Key Responsibilities<br><br> Manage end-to-end procurement activities for IT hardware, software, cloud services, telecommunications, and professional services. Collaborate with business stakeholders to understand procurement requirements and develop sourcing strategies. Prepare and manage RFIs, RFPs, RFQs, bid evaluations, and supplier selection processes. Lead commercial negotiations, ensuring competitive pricing and favorable contractual terms. Coordinate contract reviews with Legal, Finance, and other relevant stakeholders. Build and maintain strong relationships with strategic technology vendors and suppliers. Monitor supplier performance and ensure compliance with SLAs, KPIs, and contractual obligations. Identify opportunities for cost optimization, value creation, and process improvements. Ensure procurement activities comply with company policies, governance requirements, and applicable regulations. Support budgeting, spend analysis, procurement reporting, and market benchmarking. Work closely with Finance to support purchase orders, invoice resolution, and budget tracking. Stay informed on technology market trends, licensing models, and supplier innovations<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Supply Chain, Procurement, Information Technology, or a related field. 4-5 years of experience in technology procurement, strategic sourcing, or IT vendor management. Experience procuring software, hardware, cloud services, Saa S, cybersecurity, and IT professional services. Strong knowledge of procurement methodologies, contract management, and sourcing best practices. Experience managing RFP/RFQ processes and commercial negotiations. Good understanding of software licensing models and cloud procurement. Strong analytical, negotiation, and stakeholder management skills. Excellent communication and presentation skills. Experience with ERP/procurement systems such as SAP Ariba, Oracle, or Coupa is preferred. Relevant certifications (e.g., CIPS, CPSM, CSCP) are an advantage

Our client is a leading Facilities Management consultancy and services organization providing FM advisory, management and operational solutions for large and complex facilities and public environments in Saudi Arabia.<br>They are looking for an experienced QHSE Manager to lead Quality, Health, Safety and Environmental activities across integrated FM operations in Riyadh.<br>Key Responsibilities Lead and maintain integrated QHSE systems in line with ISO 9001, ISO 14001 and ISO 45001. Oversee QHSE across integrated FM operations, including hard FM, soft services, maintenance, cleaning and landscaping. Monitor and audit FM contractors, ensuring compliance with QHSE requirements, RAMS, permits, risk assessments and corrective actions. Conduct inspections, audits, incident investigations, risk assessments and emergency preparedness activities. Support mobilisation, transition and operational readiness of FM services. Monitor QHSE KPIs and contractor performance and provide reports/recommendations to senior management and clients. Ensure compliance with Saudi regulations and Civil Defense requirements. Promote a strong QHSE culture across employees, contractors and service providers.<br>Requirements10+ years of progressive QHSE experience, including 5+ years in a QHSE leadership role. Mandatory: Experience within FM consultancy, FM advisory or Managing Agent environments. Strong experience in integrated facilities management and multi-contractor environments. Exposure to hard and soft FM, landscaping, cleaning and maintenance. Experience with large facilities, public destinations, parks, landscaped environments, cultural venues or high-footfall sites is highly preferred. Experience in FM mobilisation, transition and construction-to-operations interfaces. Strong knowledge of Saudi QHSE legislation and Civil Defense requirements. NEBOSH/IOSH or equivalent QHSE qualification. Bachelor's degree in Engineering, Occupational Health & Safety, Environmental Science, Quality Management or a related discipline. ISO Lead Auditor/Internal Auditor certification is highly desirable.

The Assistant Manager - Technology Procurement is responsible for managing the end-to-end procurement lifecycle for technology-related goods and services. The role partners with internal stakeholders to source IT solutions, negotiate with suppliers, ensure compliance with procurement policies, and deliver cost-effective commercial outcomes while supporting business objectives.<br><br>Key Responsibilities<br><br> Manage end-to-end procurement activities for IT hardware, software, cloud services, telecommunications, and professional services. Collaborate with business stakeholders to understand procurement requirements and develop sourcing strategies. Prepare and manage RFIs, RFPs, RFQs, bid evaluations, and supplier selection processes. Lead commercial negotiations, ensuring competitive pricing and favorable contractual terms. Coordinate contract reviews with Legal, Finance, and other relevant stakeholders. Build and maintain strong relationships with strategic technology vendors and suppliers. Monitor supplier performance and ensure compliance with SLAs, KPIs, and contractual obligations. Identify opportunities for cost optimization, value creation, and process improvements. Ensure procurement activities comply with company policies, governance requirements, and applicable regulations. Support budgeting, spend analysis, procurement reporting, and market benchmarking. Work closely with Finance to support purchase orders, invoice resolution, and budget tracking. Stay informed on technology market trends, licensing models, and supplier innovations<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Supply Chain, Procurement, Information Technology, or a related field. 4-5 years of experience in technology procurement, strategic sourcing, or IT vendor management. Experience procuring software, hardware, cloud services, Saa S, cybersecurity, and IT professional services. Strong knowledge of procurement methodologies, contract management, and sourcing best practices. Experience managing RFP/RFQ processes and commercial negotiations. Good understanding of software licensing models and cloud procurement. Strong analytical, negotiation, and stakeholder management skills. Excellent communication and presentation skills. Experience with ERP/procurement systems such as SAP Ariba, Oracle, or Coupa is preferred. Relevant certifications (e.g., CIPS, CPSM, CSCP) are an advantage

Role Summary:<br>A Relationship Manager in Corporate/Commercial Banking manages a portfolio of corporate clients in Saudi Arabia, develops new relationships and provides tailored lending, trade finance, cash management and treasury solutions. The role drives sustainable revenue and wallet-share growth while maintaining strong credit, risk and regulatory standards.<br>Key Responsibilities:<br>Manage and grow a portfolio of corporate and commercial clients. Build relationships with CEOs, CFOs, owners and other senior client representatives. Identify new business opportunities and acquire quality new-to-bank clients. Develop client strategies to increase revenue, profitability and share of wallet. Cross-sell lending, deposits, trade finance, cash management, treasury and other products. Understand client financial needs and recommend appropriate banking solutions. Lead client meetings, proposals and commercial negotiations. Coordinate credit applications and facility requests with Credit. Analyze financial performance, cash flows, repayment capacity and credit quality. Monitor portfolio exposure, profitability, limits and emerging risks. Coordinate with Credit, Risk, Treasury, Trade Finance, Cash Management and Operations. Maintain accurate client records and documentation. Ensure compliance with SAMA, KYC, AML and internal policies. Provide management with updates on pipeline, revenue, portfolio quality and opportunities.<br><br>QUALIFICATIONS & COMPETENCIES:<br>Bachelor’s degree in Finance, Economics, Business Administration or related field. Minimum 5–7 years of experience in the banking sector, including relevant experience in Corporate/Commercial Banking, Relationship Management, credit and business development, preferably with a leading Saudi, regional or international bank operating in KSA. Strong financial and credit-analysis skills. Good knowledge of Saudi corporate banking products and market. Strong business-development and client-management skills. Strong negotiation and presentation capabilities. Knowledge of SAMA requirements and banking regulations. Strong commercial judgment and risk awareness. Fluent English; Arabic preferred.

<h3 >About Banque Saudi Fransi (BSF)</h3> <p >Banque Saudi Fransi (BSF) is a leading financial institution established with a vision to integrate Saudi leadership with international standards. Since its inception, BSF has focused on empowering ambition, enabling growth, and shaping lasting legacies within the financial sector, going beyond conventional banking practices.</p> <h3 >Role Summary</h3> <p >BSF is seeking a <strong >Relationship Manager Private Banking Western</strong> to join its team in the Makkah Region, covering Jeddah and Makkah. This full-time role is responsible for achieving revenue and asset growth targets by delivering appropriate banking solutions and value-added services to the existing client base. The Relationship Manager will also expand the portfolio through acquiring new high-value clients and fresh assets, building and managing strong relationships with Private Banking clients by understanding their financial needs and providing tailored solutions across BSF’s product suite, including core banking products, Treasury, BSF Capital, JB, and Bancassurance offerings.</p> <h3 >Key Responsibilities</h3> <ul > <li >Drive portfolio growth by identifying opportunities within existing client relationships and promoting cross-selling of BSF products and services in collaboration with internal stakeholders.</li> <li >Achieve assigned budget targets on a monthly, quarterly, and annual basis, while monitoring portfolio performance, revenue contribution, and spreads to ensure continued profitability.</li> <li >Conduct client prospecting activities through personal networks, referrals, and business contacts to attract new Private Banking clients and expand the Bank’s client base.</li> <li >Maintain strong engagement with existing clients by continuously assessing their financial needs and providing appropriate advisory support and banking solutions.</li> <li >Monitor day-to-day operational activities of client accounts, including maturing deposits and facilities, expiring identification documents and cards, card deliveries, exceptional transactions, dormant accounts, and client consent requirements.</li> <li >Maintain a sound understanding of credit operations and associated risks, collaborating closely with credit teams in preparing and processing credit applications.</li> <li >Gather and analyze client financial information, including assets, liabilities, and revenue sources, to support client servicing and credit evaluation.</li> <li >Prepare and review supporting documentation related to credit facilities and ensure timely follow-up on client credit requests while monitoring client credit exposures.</li> <li >Maintain proper legal documentation and client records, ensuring all client communications are documented and required documentation is obtained in line with internal procedures.</li> <li >Ensure full compliance with BSF policies and regulatory requirements, including SAMA and CMA regulations.</li> <li >Support capability development within the team by guiding and assisting Relationship Officers on product knowledge, procedures, and client servicing practices.</li> </ul> <h3 >Required Experience</h3> <ul > <li >A minimum of <strong >5 to 10 years</strong> of experience in a relevant banking or financial services role, with a focus on private banking or wealth management.</li> <li >Demonstrated ability to achieve revenue and asset growth targets.</li> <li >Strong understanding of banking products, credit operations, and regulatory compliance (SAMA, CMA).</li> <li >Proven track record in client relationship management, prospecting, and portfolio expansion.</li> <li >Excellent communication and interpersonal skills to build and maintain client relationships effectively.</li> </ul> <h3 >BSF Culture and Environment</h3> <p >This full-time position is located in the Makkah Region, specifically covering Jeddah and Makkah. BSF fosters a culture that prioritizes the needs of its people, customers, shareholders, and society. The bank values honesty, collaboration, and simplicity in its operations, encouraging a mindset of continuous improvement and a drive to succeed. Decisions are made with a long-term perspective, coupled with a bias towards quick action, creating an environment that empowers progress for individuals, businesses, and society.</p> <h3 >Application Information</h3> <p >Candidates are invited to apply and become part of a dynamic team that empowers progress for individuals, businesses, and society at Banque Saudi Fransi.</p>

Job Summary:<br>We are seeking a driven and results-oriented Business Development Manager to drive growth and expand our market share in the facility management industry. You will be responsible for identifying new business opportunities, securing corporate contracts, and building long-term client relationships.<br>Key Responsibilities:<br>Sales & Growth: Identify, pursue, and close new business opportunities for hard and soft facility management services (e.g., HVAC, maintenance, security, cleaning).<br>Lead Generation: Generate qualified leads through networking, cold outreach, industry events, and strategic partnerships.<br>Bidding & Proposals: Lead the end-to-end tender process, including drafting proposals, cost estimations, and delivering client presentations.<br>Client Relations: Build and maintain strong, trust-based relationships with key decision-makers, property managers, and corporate clients.<br>Market Analysis: Monitor industry trends, competitor activities, and pricing strategies to identify new revenue streams.<br>Requirements:<br>Experience: Proven track record (5–8 years) in B2B sales or business development specifically within the Facility Management or real estate sector.<br>Skills: Strong negotiation, networking, proposal-writing, and presentation skills.<br>Knowledge: Familiarity with integrated facility management (IFM) services and local market regulations.<br>Education: Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.

NTU International is preparing a proposal for the project “Communication outreach and engagement on EU policies in North Africa, the Middle East and the Gulf”.<br>In this context, NTU International is establishing a pool of qualified Non-Key Experts (Senior and Junior) to be mobilised on a short-term, on-demand basis during project implementation (36 months).<br>The overall objective of this assignment is to provide strategic, technical and logistical communication support to DG MENA in the planning, development and implementation of its day-to-day communication activities, with the aim of strengthening the visibility, outreach and impact of the European Union's policies, initiatives and partnerships across the Middle East, North Africa and the Gulf region.<br>Senior Non-Key Expert - Events Manager<br>Responsibilities Planning, coordinating and delivering conferences, seminars, workshops, press events and public outreach activities;Managing all logistical aspects of institutional events, including venue coordination, participant registration and supplier liaison;Coordinating event schedules, speakers, moderators and technical service providers;Supporting protocol arrangements and the participation of high-level EU officials, partner institutions and external stakeholders;Supervising on-site event implementation and ensuring smooth delivery;Coordinating event-related communication materials and participant information;Supporting post-event reporting, evaluations and lessons learned;Working closely with communication teams, service providers and DG MENA to ensure the successful implementation of events.<br>Minimum Qualification and Skills University degree (or equivalent professional experience) in event management, communication or hospitality;Fluent English;French and/or Arabic an asset.<br>Minimum General and Specific Professional Experience5 years' general experience in event organisation and logistics;3 years' specific experience managing institutional/communication events.

Job Responsibilities Full lifecycle management and technical coordination of enterprise ICT system integration projects, including demand analysis, solution design, cost pricing, project delivery and after-sales operation. Perform pre-sales work: technical communication, on-site research, PoC, solution design and product testing. Lead project bidding: tender decomposition, bidding document preparation, technical response, solution compilation and commercial quotation. Manage project implementation, make implementation plans, arrange delivery teams and resources, review scheme and cost changes; provide technical training, consultation and troubleshooting for customers. Troubleshoot network, server, storage and virtualization issues, handle emergency faults, maintain customer relations and improve customer satisfaction. Build regional ecosystem; manage and evaluate local suppliers and agents.<br>Job Requirements Full-time bachelor’s degree or above in Computer Science, Communication Engineering, Software Engineering, Information Management, Electronic Information Engineering or related majors. At least 3 years experience in large and medium-sized ICT/DICT project management, technical support or industry informatization consulting. Understand digital transformation demands of government, finance, energy, construction, logistics and manufacturing industries; able to identify pain points and opportunities and design targeted solutions. Familiar with switches, routers, firewalls, VPN, load balancers, wireless networks, KVM and relevant solutions. Skilled in storage, server, virtualization and disaster recovery technologies and solutions. Familiar with mainstream public clouds: Alibaba Cloud, Huawei Cloud, Tencent Cloud, AWS, Azure. Preferred experience in solution design and technical support for private/hybrid cloud, big data, IoT, AI and 5G. Preferred certificates: CISSP, CISP, CCNP, HCIP, ACP, VMware, PMP. Fluent in both spoken and written English and Chinese is a MUST.

Role Overview Business Development Manager – IT Staffing Location: Riyadh, Saudi Arabia Experience: 6–8 Years Industry: IT Staffing / Staff Augmentation We are looking for an experienced Business Development Manager to drive business growth in the Saudi market through IT staffing, staff augmentation, and recruitment solutions.<br>Key Responsibilities Identify and acquire new clients across enterprise, government, BFSI, telecom, and technology sectors. Develop and maintain strong relationships with CXOs, CIOs, HR, Procurement, and Technology decision-makers. Drive the complete sales cycle from lead generation, client meetings, proposals, negotiations to contract closure. Promote IT staffing, contract staffing, permanent recruitment, RPO, and workforce solutions. Build and manage a strong sales pipeline and client portfolio in Riyadh/KSA. Understand client manpower requirements and coordinate with recruitment/delivery teams for timely fulfilment. Prepare RFPs, RFQs, proposals, commercial offers, and presentations. Achieve agreed revenue, sales, and new-client acquisition targets. Track market trends, competitor activity, and emerging staffing opportunities. Requirements6–8 years of experience in Business Development/Sales within IT Staffing, Recruitment, Staff Augmentation, or IT Services. Strong Saudi/KSA market experience with an established client network. Proven track record in new client acquisition and revenue generation. Strong understanding of contract staffing and IT recruitment solutions. Excellent communication, presentation, negotiation, and relationship-management skills. Experience working with enterprise and government clients is preferred. Arabic language and existing KSA network will be an advantage. Bachelor’s degree in Business, IT, Marketing, or a related field.<br>About Dautom Dautom is a globally recognized IT consulting and technology services organization committed to enabling digital transformation through innovation, expertise, and a people-centric approach. We partner with leading organizations across industries to accelerate business growth by delivering exceptional talent, strategic IT consulting services, and innovative technology solutions. With a strong global presence and deep industry expertise, Dautom empowers businesses to enhance operational excellence, embrace digital evolution, and achieve sustainable success.<br>If this opportunity aligns with your expertise and career aspirations, we invite you to share your updated resume at adela@dautom.com<br>Our team will be pleased to connect with suitable candidates for further discussions.

Job Title: Director of Customer / Patient Experience & Administration<br><br>Department: Sport Medicine Center<br><br>Reports To: Senior Sport Medicine Director<br><br>Role Summary<br><br>The Customer / Patient Experience & Administration Director is responsible for overseeing the end-to-end patient journey and all front-of-house and administrative operations across the healthcare organization.<br><br>The role ensures exceptional patient experience, efficient administrative processes, and seamless coordination between clinical and operational teams.<br><br>Reporting to the Senior Sport Medicine Director, this position drives service excellence, operational efficiency, and patient-centered culture across registration, call centers, scheduling, billing support, and customer relations.<br><br>Key Responsibilities<br><br> Customer / Patient Experience Strategy Design and implement a customer /patient experience strategy aligned with organizational values and quality standards. Map and optimize the end-to-end customer / patient journey (access, appointment, arrival, clinical screening, treatment, discharge, and follow-up, and digital engagement). Lead customer /patient satisfaction improvement programs. Oversee customer/patient feedback systems, surveys, complaints, and resolution processes. Administrative Operations Oversee all administrative and front-desk functions including registration, scheduling, medical records, call center, and patient coordination. Ensure efficient services flow, accurate data capture, and timely documentation. Standardize SOPs for admissions, discharge, referrals, and insurance coordination. Monitor capacity, waiting times, and service level performance. Integration with Clinical, Rehab & Performance Work closely with all the departments and functions to ensure experience is embedded in care delivery. Ensure consistent experience standards across physicians, therapists, coaches, nurses, and front-line teams. Lead interdisciplinary experience governance forums. Customer /Patient Engagement & Communication Lead individual and patient liaison services and manage escalations and complex cases. Ensure clear, compassionate communication with individuals, patients and families. Coordinate multilingual services and accessibility support where required. Develop customer /patient engagement, retention, and loyalty programs. Lead communication, education, and experience personalization strategies. Oversee customer /patient communities, athlete support programs, and long-term care relationships. Quality, Compliance & Governance Ensure administrative processes comply with healthcare regulations, accreditation standards (CBAHI, JCI), and data privacy requirements. Implement quality assurance audits for patient experience and administrative services. Collaborate with GRC and Clinical Quality teams on patient rights and safety standards. Digital Customer /Patient Experience Oversee digital touchpoints including appointment systems, customer portals, mobile apps, and CRM platforms. Drive automation and paperless workflows to improve access, efficiency, and satisfaction. Performance Management & Reporting Define KPIs for customer /patient experience and administration (waiting time, complaints, first-call resolution, no-show rate). Develop dashboards and reports for the senior sport medicine director and executive leadership. Use data to drive continuous improvement initiatives. Team Leadership & Development Lead and develop teams across reception, call center, patient relations, and administrative services. Ensure training in service excellence, communication, privacy, and healthcare regulations. Build a culture of empathy, professionalism, and accountability. Cross-Functional Coordination Work closely with Medical, Nursing, Finance (RCM), IT, and Marketing teams to ensure a seamless patient journey. Support service line expansion, new clinic openings, and operational readiness from a patient experience perspective. Build a patient-centric culture across the organization. Design and oversee service excellence training for all staff (clinical and non-clinical). <br><br>Qualifications<br><br>Bachelor's degree in Healthcare Administration, Business Administration, Hospitality Management, or related field. Master's degree preferred (MHA, MBA, Service Design, Healthcare Quality). 8+ years of experience in healthcare operations, patient experience, or service excellence roles. Strong knowledge of healthcare regulations, accreditation standards, and patient rights. Proven leadership in customer experience, administration, and service operations. <br><br>Core Competencies<br><br>Patient-Centered Service Design Healthcare Administration & Operations Customer Experience (CX) Leadership Process Optimization & Digital Enablement Communication & Conflict Resolution Performance Management & Analytics Team Leadership & Culture Building Regulatory & Accreditation Compliance

Company Description Crowe Solutions for Professional Consulting, a member of Crowe Global in Saudi Arabia, delivers high-quality professional services tailored to client needs. Backed by a global network of over 140 firms and 640 offices across 100+ countries. As part of Crowe Global—one of the world's top 10 accounting and consulting networks, we provide expertise in audit, advisory, tax, zakat, and IT services. We combine global capabilities with strong local insight to offer cost-effective, responsive, and results-driven solutions. Our Risk Advisory practice specializes in Internal Audit, Governance, Risk Management, Compliance (GRC), Internal Controls, Policy & Procedure Development, and Enterprise Risk Management, helping clients strengthen governance, improve operational performance, and meet evolving regulatory requirements.<br>Role Description Crowe Saudi Arabia is seeking an experienced Internal Audit & GRC Assistant Manager/ Manager to join our team in Jeddah. The successful candidate will lead Internal Audit, Governance, Risk Management, Compliance (GRC), and Advisory engagements across a diverse client portfolio, providing risk-based assurance, governance, risk management, compliance, and advisory services while ensuring compliance with professional standards and regulatory requirements. The Internal Audit & GRC Assistant Manager/Manager will oversee engagement planning and execution, manage client relationships, mentor team members, and contribute to strengthening clients' governance, risk management, compliance, and internal control frameworks while delivering practical, value-added solutions aligned with international standards and Saudi regulatory requirements.<br>Key Responsibilities Lead and manage Internal Audit & GRC engagements from planning through reporting and follow-up. Develop risk-based audit plans and engagement programs aligned with client objectives. Evaluate the effectiveness of internal controls, governance, and risk management processes. Assess governance, compliance, and enterprise risk management frameworks and recommend practical improvements. Identify control weaknesses and provide practical recommendations for improvement. Develop and review governance documents, policies, procedures, risk registers, and internal control documentation. Review audit workpapers and reports to ensure quality and compliance with professional standards. Present audit findings and recommendations to client management and key stakeholders. Present governance, risk, and internal audit insights to senior management, Audit Committees, and Boards. Manage multiple client engagements while ensuring timely delivery and high-quality service. Supervise, coach, and develop junior team members throughout audit engagements. Build and maintain strong client relationships and contribute to business development initiatives. Support Governance, Risk Management, Compliance (GRC), and other Risk Advisory consulting engagements are required. Stay informed of relevant regulatory requirements, industry developments, and internal audit best practices. Stay informed of emerging governance, risk, compliance, regulatory developments, and Internal Audit best practices within Saudi Arabia and the GCC.<br>Qualifications Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Minimum of 7 years of experience in Internal Audit, Governance, Risk Management, Compliance (GRC), or Risk Advisory consulting is highly desirable. Professional certification is mandatory, such as CIA, SOCPA, CPA, ACCA, CRMA, CISA, CMA, or an equivalent internationally recognized certification. Strong knowledge of Internal Audit Standards, Corporate Governance, Enterprise Risk Management, Compliance, and Internal Control frameworks (including COSO and ISO 31000). Experience delivering Governance, Risk Management, Compliance (GRC), Internal Audit, or Risk Advisory engagements. Excellent analytical, problem-solving, and decision-making skills. Strong communication, presentation, and stakeholder management abilities. Strong familiarity with the Saudi Arabian and GCC regulatory environment is essential, with experience serving government entities, government-owned companies, listed companies, or large private organizations considered an advantage. Experience with audit management software, GRC platforms, or ERP systems is an advantage. Excellent command of Arabic and English, written and spoken.<br>Why Join Us? Join one of the world’s leading professional services networks through Crowe Global. Work on diverse and high-impact engagements across multiple industries. Collaborate with experienced professionals in a dynamic and supportive environment. Opportunities for continuous learning, professional development, and career progression. Exposure to leading Governance, Risk Management, Compliance (GRC), Internal Audit, and Advisory practices across government, government-owned, listed, and private sector organizations. Competitive compensation and the opportunity to make a meaningful impact on clients’ businesses.