Linguistic Jobs

<h3 >About the Role: Arabic Language Expert</h3> <p >SME Careers, a subsidiary of SuperAnnotate and an AI Data Services company, is seeking an <strong >Arabic Language Expert</strong>. This fully remote, hourly paid contractor role involves reviewing AI-generated Arabic and English responses and generating high-quality bilingual training content. The position offers flexible work-from-anywhere hours and is open to candidates in Jeddah and Makkah, Saudi Arabia.</p> <h3 >Role Overview and Contribution</h3> <p >The primary objective of this role is to enhance the accuracy, logical reasoning, and clarity of AI models. This involves evaluating the quality of AI responses, providing expert feedback to ensure accurate and clearly explained answers, and assessing solutions for clarity and adherence to prompts. The work directly contributes to improving premier AI models by providing essential training data for some of the world’s largest AI companies and foundation model labs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring models reflect a comprehensive understanding of diverse subjects.</li> <li >Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.</li> <li >Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.</li> <li >Assess solutions for accuracy, clarity, and adherence to prompts; identify errors in methodology or conceptual understanding.</li> <li >Fact-check information, write high-quality explanations and model solutions, and rate and compare multiple AI responses based on correctness and reasoning quality.</li> </ul> <h3 >Candidate Profile and Qualifications</h3> <ul > <li >Bachelor’s degree (or higher) in Linguistics, Translation, Arabic Language, Communications, Journalism, or a related field.</li> <li >Native or near-native Arabic proficiency with strong writing and editing skills across Modern Standard Arabic and at least one major dialect; Egyptian Arabic is preferred.</li> <li >Excellent attention to detail and ability to apply detailed rubrics consistently in high-volume, hourly contractor work.</li> <li >Strong fact-checking habits and comfort validating claims using reputable sources when required by task guidelines.</li> <li >Ability to identify reasoning gaps, methodological errors, and unclear explanations, even when language is fluent.</li> <li >Comfort working independently in a remote, asynchronous environment with reliable availability and communication.</li> <li ><strong >Preferred:</strong> Prior experience with AI data training, annotation, or evaluation workflows.</li> <li ><strong >Preferred:</strong> Familiarity with Arabic localization conventions for MENA (terminology, formatting, cultural nuance).</li> </ul> <h3 >Work Arrangement</h3> <p >This is a <strong >fully remote, hourly paid contractor role</strong> with flexible work-from-anywhere hours. Candidates should be comfortable working independently in an asynchronous environment. The role is suitable for experts located in Jeddah, Makkah, Saudi Arabia.</p> <h3 >Important Note on Engagement</h3> <p >There is no immediate project for this specific role. However, qualified candidates will be among the first experts contacted when relevant opportunities arise. This engagement also provides access to future projects available through SME Careers' expert network.</p>

<p><br></p><p><b>Key Responsibilities</b></p><p>Administrative &amp; Office Support</p><ul><li>Provide day-to-day administrative assistance to supervisors and internal teams.</li><li>Complete routine clerical and office-support assignments.</li><li>Process forms, documents, requests, and internal correspondence.</li><li>Maintain administrative trackers, logs, lists, and task records.</li><li>Prepare basic reports, summaries, and business documents.</li><li>Monitor outstanding administrative tasks and deadlines.</li><li>Retrieve information and documentation for authorized team members.</li><li>Coordinate routine administrative activities.</li><li>Follow up on pending requests when necessary.</li><li>Assist with special administrative projects as assigned.</li></ul><p>Data Entry &amp; Records Management</p><ul><li>Accurately enter information into databases, spreadsheets, CRM systems, and other approved platforms.</li><li>Create new records and update existing information.</li><li>Transfer information from forms, emails, documents, and other authorized sources.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, outdated, or inconsistent records.</li><li>Correct routine errors according to established procedures.</li><li>Maintain accurate and organized business records.</li><li>Assist with database cleanup and record-maintenance activities.</li></ul><p>Email &amp; Correspondence</p><ul><li>Monitor assigned administrative inboxes and communication channels.</li><li>Review incoming correspondence and identify required actions.</li><li>Respond to routine administrative inquiries when authorized.</li><li>Forward requests to the appropriate department or employee.</li><li>Draft basic professional correspondence.</li><li>Proofread outgoing communications for accuracy and professionalism.</li><li>Maintain organized email folders and communication records.</li><li>Follow up on outstanding correspondence when assigned.</li></ul><p>Document Preparation &amp; Processing</p><ul><li>Prepare, format, edit, and organize routine business documents.</li><li>Assist with letters, forms, reports, memos, and administrative materials.</li><li>Review documents for accuracy and completeness.</li><li>Proofread documents for spelling, grammar, and formatting.</li><li>Update existing templates and documents as instructed.</li><li>Upload and store completed documents appropriately.</li><li>Maintain proper document versions.</li><li>Assist with document indexing and archiving.</li></ul><p>Spreadsheet &amp; Database Support</p><ul><li>Maintain spreadsheets using Microsoft Excel, Google Sheets, or similar applications.</li><li>Update administrative trackers and data lists.</li><li>Sort, filter, categorize, and organize information.</li><li>Review spreadsheets for errors or missing information.</li><li>Maintain consistent formatting.</li><li>Prepare simple data summaries when requested.</li><li>Support routine record verification and database maintenance.</li></ul><p>Digital File Management</p><ul><li>Maintain organized electronic filing systems.</li><li>Upload, rename, categorize, and archive digital documents.</li><li>Follow established file-naming conventions.</li><li>Store files in designated folders and systems.</li><li>Maintain organized shared drives and cloud-based workspaces.</li><li>Retrieve documents for authorized employees.</li><li>Identify duplicate, outdated, or incorrectly filed records.</li><li>Assist with digital file cleanup and archiving.</li></ul><p>Calendar &amp; Scheduling Support</p><ul><li>Assist with scheduling meetings, appointments, and virtual calls.</li><li>Review calendar availability before scheduling.</li><li>Enter appointment and meeting information accurately.</li><li>Send meeting invitations and reminders when required.</li><li>Update calendars when scheduling changes occur.</li><li>Assist with identifying scheduling conflicts.</li><li>Maintain accurate scheduling information.</li></ul><p>Internal Communication &amp; Coordination</p><ul><li>Communicate professionally with supervisors and colleagues.</li><li>Route administrative requests to appropriate team members.</li><li>Follow up on outstanding internal requests.</li><li>Provide accurate information to authorized employees.</li><li>Maintain clear records of completed and pending tasks.</li><li>Provide progress updates when requested.</li><li>Escalate urgent or sensitive matters appropriately.</li></ul><p>Confidentiality &amp; Data Protection</p><p>The Administrative Professional may have access to confidential company, employee, customer, vendor, or operational information. The successful candidate must:</p><ul><li>Maintain strict confidentiality.</li><li>Access information only when necessary for assigned duties.</li><li>Protect passwords and company credentials.</li><li>Use approved company systems and communication channels.</li><li>Follow data-storage and document-sharing procedures.</li><li>Maintain privacy while working remotely.</li><li>Secure work devices and systems when unattended.</li><li>Never disclose confidential information to unauthorized individuals.</li><li>Report suspected security incidents promptly.</li><li>Follow applicable privacy and data-protection requirements, including GDPR requirements where relevant.</li></ul><p>Remote Work Expectations</p><p>As a fully remote employee, the successful candidate will be expected to:</p><ul><li>Maintain reliable internet access during scheduled working hours.</li><li>Remain available through designated communication channels.</li><li>Maintain dependable attendance and punctuality.</li><li>Manage assigned responsibilities independently.</li><li>Prioritize tasks according to deadlines and business needs.</li><li>Attend required virtual meetings and training sessions.</li><li>Communicate promptly about delays or technical issues.</li><li>Maintain a professional and reasonably quiet workspace.</li><li>Follow company remote-work and information-security procedures.</li></ul><p>Required Qualifications</p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good typing and keyboard skills.</li><li>Ability to work with email, spreadsheets, documents, and online systems.</li><li>Ability to follow written and verbal instructions.</li><li>Ability to manage multiple administrative responsibilities.</li><li>Ability to maintain organized records and files.</li><li>Ability to work independently with limited supervision.</li><li>Responsible approach to confidential information.</li><li>Previous experience in office administration, administrative assistance, data entry, clerical support, virtual assistance, customer support, or records management is beneficial but may not be required.</li></ul><p>Preferred Qualifications</p><p>Experience or familiarity with the following is advantageous:</p><ul><li>Microsoft Word, Excel, and Outlook</li><li>Google Docs, Sheets, Drive, Gmail, and Calendar</li><li>CRM or database systems</li><li>Digital document-management platforms</li><li>Cloud-based business applications</li><li>Virtual meeting platforms</li><li>Task-management applications</li></ul><p>Training may be provided for PulseMediaNL-specific systems and procedures.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Company description Creativity has the power to transform human behavior This is the core belief of what we call HumanKind. It's not about advertising or brand propositions or selling products. It's about people and purpose. It's an approach to marketing that serves true human needs, not the other way around. That's why everything we do for brands at Leo is designed with a human purpose in mind. A brand without purpose is one that will never be understood or embraced by people. A brand with purpose can be a true agent of change and transform the way people think, feel or act. A brand with a true HumanKind purpose can change the world. Our dream is to be the best creator of ideas that truly move people - bar none. Leo Burnett Worldwide, part of Publicis Groupe, is one of the world’s largest agency networks with 96 offices and nearly 10,000 employees. In 2012, the global network was awarded a record-breaking 55 Lions at the Cannes Lions Festival of Creativity and was also named “Network of the Year” by YoungGuns, Dubai Lynx and MENA Cristal Awards. Leo Burnett works with some of the world’s most valuable brands including The Coca-Cola Company, Fiat, Kellogg’s, McDonald’s, Nintendo, P&amp;G, Samsung and Allstate among others. To learn more about Leo Burnett Middle East and North Africa visit leoburnettmea.com, facebook.com/leoburnettmea and follow us via @LeoBurnettMEA on Twitter and Instagram. Overview The position of English Copywriter is for someone who is a hands-on copywriter with natural storytelling ability and has experience working in an agency environment, creating conceptually driven campaigns, and crafting copy in English for global brands. Develop creative ideas that meet both our client's objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism Responsibilities Technical &amp; Product • Writing texts (e.g. copy, product descriptions), proofreading, and content editing • Ensuring the consistency of prepared content; • Works in partnership with an Art person to develop creative concepts for marketing materials and marketing campaigns. • Have a keen understanding of all the channels in the 1:1 marketing space. • Understanding the power of data intelligence to help them achieve the communication challenge. • Required to make conceptual and strategic decisions across a wide variety of clients and industries. Business Acumen &amp; Operational Efficiency • Experienced in taking briefs, crafting succinct and effective copy, writing and formatting copy decks, and interpreting brand tone of voice and language. • Develop and execute strategically-sound creative for cross-channel initiatives • Persuasively present both internally and to clients with credibility, reasoning, and emotion • Actively listen to truly understand the ask, client feedback, and internal feedback • Ensure communications are produced to the highest standards of accuracy and quality control • Deliver fresh ideas and personality while working with existing brand voice and tone Innovative &amp; Analytical Mindset • Conceptualizes and writes everything—from white paper ideas to scripts to in-store signage to social media and more. • Research competitors and the industry to provide insight into trends and creative foresight • Partners with the creatives to make the idea, copy and design a cohesive story People &amp; Leadership • Partners with creative leaders to proactively seek out and contribute action and thought-provoking ideas. • Being able to juggle multiple projects, prioritize, and meet deadlines • Investigating industry best practices and new possibilities • Taking part regularly in opportunity briefs, stretching their creative abilities consistently  Self Has the personality to develop thriving client relations and can lead creative presentations • Strong conceptualisation and smart thinking skills • Energy, a sense of humour and an open &amp; curious minds • Exceptional conceptual and design skills and a robust portfolio that shows your talent both across mediums • A knack for strategic brainstorming, campaign development, creative brief development and creative execution Qualifications • At least 2 years of experience in concept creation and have a clear understanding of the difference between a communication concept and an exceptional idea. • Mastery in developing English copy for large cross-channel and/or direct-marketing initiatives across media, both online and off • Bachelor’s Degree in the appropriate field of study • Fluency in spoken Arabic Additional information R-4471 / P-5067</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Arabic Team Lead Role</h3> <p >SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, is seeking an <strong >Arabic Team Lead</strong> for an hourly, remote contractor position. This role focuses on quality assurance for Arabic AI training projects and is open to candidates in Jeddah, Makkah, Saudi Arabia. The primary responsibility involves overseeing the quality, consistency, and performance of trainers and QAs across various Arabic AI content initiatives.</p> <h3 >Role Overview and Project Context</h3> <p >As an Arabic Team Lead, you will review AI-generated Arabic content and the work of trainers and Quality Assurance specialists, evaluating output against project guidelines and providing precise written feedback. This position ensures that all contributors adhere to expected quality standards, assessing work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, and meaning preservation. Your leadership will contribute directly to improving premier AI models by ensuring Arabic training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations. Please note that while there is no immediate project for this role, qualified experts will be among the first contacted for relevant future opportunities within our network.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct spot-checks of Arabic items, identify quality issues, provide ongoing feedback, and escalate recurring or critical concerns.</li> <li >Communicate updates to trainers and QAs regarding new item guidelines, project changes, workflow adjustments, and quality expectations.</li> <li >Respond promptly to trainer and QA questions, particularly concerning Arabic wording, grammar, register, dialect, RTL formatting, translation fidelity, terminology, and cultural context.</li> <li >Manage trainer and QA activation by contacting inactive contributors, encouraging participation, tracking follow-ups, and flagging availability issues.</li> <li >Create and maintain comprehensive Arabic project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.</li> <li >Schedule and conduct onboarding and training sessions for trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Arabic-specific style requirements.</li> <li >Ensure consistent application of Arabic language guidelines by all trainers and QAs, and confirm their understanding of project updates as projects evolve.</li> <li >Identify recurring quality gaps, propose workflow improvements, and assist in building scalable QA processes for Arabic-language projects.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s or Master’s degree in Arabic, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant related field.</li> <li >Minimum of <strong >3 years of professional experience</strong> in Arabic writing, editing, translation, localization, content QA, AI training, education, annotation, or similar language-review workflows.</li> <li >Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred.</li> <li >Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a significant advantage.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong understanding of Arabic grammar, spelling conventions, punctuation, diacritics, RTL formatting, tone, register, Modern Standard Arabic, and regional Arabic variations.</li> <li >Demonstrated ability to evaluate Arabic content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, dialect inconsistency, hallucinated claims, ambiguity, or inconsistent terminology.</li> <li >Comfortable working in fast-moving remote environments and proficient with tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.</li> <li >Highly detail-oriented and organized, with the capacity to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation.</li> </ul> <h3 >Application Process</h3> <p >The selection process for this role involves an AI interview, followed by a domain-specific task, and concludes with an interview with a recruiter.</p>

<h3 >About the Arabic Team Lead Role</h3> <p >SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, is seeking an <strong >Arabic Team Lead</strong> for an hourly, remote contractor position. This role focuses on quality assurance for Arabic AI training projects and is open to candidates in Jeddah, Makkah, Saudi Arabia. The primary responsibility involves overseeing the quality, consistency, and performance of trainers and QAs across various Arabic AI content initiatives.</p> <h3 >Role Overview and Project Context</h3> <p >As an Arabic Team Lead, you will review AI-generated Arabic content and the work of trainers and Quality Assurance specialists, evaluating output against project guidelines and providing precise written feedback. This position ensures that all contributors adhere to expected quality standards, assessing work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, and meaning preservation. Your leadership will contribute directly to improving premier AI models by ensuring Arabic training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations. Please note that while there is no immediate project for this role, qualified experts will be among the first contacted for relevant future opportunities within our network.</p> <h3 >Key Responsibilities</h3> <ul > <li >Conduct spot-checks of Arabic items, identify quality issues, provide ongoing feedback, and escalate recurring or critical concerns.</li> <li >Communicate updates to trainers and QAs regarding new item guidelines, project changes, workflow adjustments, and quality expectations.</li> <li >Respond promptly to trainer and QA questions, particularly concerning Arabic wording, grammar, register, dialect, RTL formatting, translation fidelity, terminology, and cultural context.</li> <li >Manage trainer and QA activation by contacting inactive contributors, encouraging participation, tracking follow-ups, and flagging availability issues.</li> <li >Create and maintain comprehensive Arabic project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.</li> <li >Schedule and conduct onboarding and training sessions for trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Arabic-specific style requirements.</li> <li >Ensure consistent application of Arabic language guidelines by all trainers and QAs, and confirm their understanding of project updates as projects evolve.</li> <li >Identify recurring quality gaps, propose workflow improvements, and assist in building scalable QA processes for Arabic-language projects.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s or Master’s degree in Arabic, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant related field.</li> <li >Minimum of <strong >3 years of professional experience</strong> in Arabic writing, editing, translation, localization, content QA, AI training, education, annotation, or similar language-review workflows.</li> <li >Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred.</li> <li >Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a significant advantage.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong understanding of Arabic grammar, spelling conventions, punctuation, diacritics, RTL formatting, tone, register, Modern Standard Arabic, and regional Arabic variations.</li> <li >Demonstrated ability to evaluate Arabic content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, dialect inconsistency, hallucinated claims, ambiguity, or inconsistent terminology.</li> <li >Comfortable working in fast-moving remote environments and proficient with tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.</li> <li >Highly detail-oriented and organized, with the capacity to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation.</li> </ul> <h3 >Application Process</h3> <p >The selection process for this role involves an AI interview, followed by a domain-specific task, and concludes with an interview with a recruiter.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Senior Director, Corporate Communications Location: Riyadh, Kingdom of Saudi Arabia Function: Corporate Communications Position Type: Permanent, full-time (Relocation supported) About the Opportunity We are constructing one of the largest primary metals and industrial complexes in the Middle East—a multi-billion-dollar project backed by international industrial shareholders and a major sovereign investment ecosystem.<br> Having spent the development phase out of view, we are now transitioning from confidentiality to high international visibility.<br> As there is currently no existing communications function, website, owned channels, or brand system, this appointment represents a ground-floor "build mandate".<br> Everything the organisation communicates publicly over the next decade will begin with this role.<br> The Role You will establish the organisation as a credible, disciplined, and internationally legible industrial enterprise.<br> You will own the strategy and execution of our emergence from confidentiality, the overarching corporate narrative, and the governance standards required for an asset backed by listed shareholders across multiple jurisdictions.<br> This is a true build role.<br> Initially, you will be doing the work personally while directing it—equally comfortable drafting executive remarks late at night and presenting reputation risk strategy to the Board the following morning.<br> (Note: Government relations and regulatory affairs are managed separately).<br> Key Responsibilities Strategy &amp; Narrative: Develop the corporate story, message architecture across global markets, and the sequenced launch strategy.<br> Media &amp; Reputation: Build regional and international media relationships from scratch; oversee inbound queries, spokesperson preparation, and media monitoring.<br> Brand &amp; Digital Assets: End-to-end launch of our bilingual website, corporate identity, editorial calendar, and an extensive photo/film asset library.<br> Executive Communications: Serve as trusted advisor to executive leadership; draft speeches, statements, opinion pieces, board materials, and investor narratives.<br> Shareholder Coordination: Manage disclosure interfaces with shareholder communications and investor relations functions across multiple jurisdictions on a no-surprises basis.<br> Internal &amp; Site Communications: Build a multichannel architecture for a rapidly growing, multilingual workforce spread across corporate offices and active construction sites.<br> Issues &amp; Crisis Management: Establish and test crisis frameworks, scenarios, holding statements, and simulation drills prior to operational launch.<br> Department &amp; Partner Management: Build the operating model, hire the internal team, manage budgets, and select agency partners.<br> Capital Markets Readiness: Align the equity story with the corporate narrative to establish securities disclosure discipline in preparation for future capital market activity.<br> First-Year Expectations First Quarter: Complete governance audits; secure approval for disclosure protocols and emergence calendars; initiate brand and website agency briefs.<br> First Six Months: Launch the bilingual website; deploy corporate identity; contract primary agencies; establish crisis frameworks and run executive simulations; execute initial controlled announcements.<br> End of Year One: Achieve a fully functioning department; establish measurable media presence; finalize launch playbooks; embed systematic executive reporting.<br> What The Role Offers Direct reporting line to senior operational leadership and standing attendance at Executive Committee meetings.<br> Clear authority over external communications clearance and direct ownership of the department budget and agency selection.<br> Clear, milestone-linked progression framework as the organisation advances toward capital market readiness.<br> Full relocation support, along with comprehensive medical coverage and standard corporate allowances.<br> How to Apply: Interested candidates are invited to apply directly via the link or by submitting their updated CV: ✉️ Email Application: Send your CV to cv@taj-hr.<br>com (Subject Line: Senior Director, Corporate Communications - Riyadh) Candidate Profile &amp; Requirements Experience: 12+ years in corporate communications, including at least 3 years leading a function or serving as a deputy group lead in a large enterprise.<br> Corporate Track Record: Strong inside-company track record with direct accountability for commercial and corporate outcomes.<br> Building Capabilities: Proven experience establishing or substantially rebuilding a communications department from the ground up.<br> Public/Listed Environment: Experience working under securities disclosure obligations, with a strong understanding of materiality and regulatory timing.<br> Heavy Industry Experience: Experience in metals, mining, energy, chemicals, or large-scale industrial infrastructure.<br> Major Project / Transition: Demonstrated success communicating a major capital project through construction to operational launch, or through major corporate transitions (IPO, listing, carve-out).<br> Crisis Leadership: Practical experience personally leading communications through live reputational, environmental, or operational crises.<br> Language &amp; Writing Excellence: Proficiency in Arabic and English is required, with the ability to personally draft publication-standard content (op-eds, speeches, statements) without relying on agencies.<br> Location: Willingness to be based in Riyadh, Kingdom of Saudi Arabia with regular site visits.<br> Preferred / Advantageous Skills: Experience working within or alongside international joint ventures or Chinese-listed enterprise structures.<br> Experience preparing for an Initial Public Offering (IPO).<br> Background in metals, mining, or aluminium.<br> Pre-existing network within regional and international industrial/metals trade media.<br> Experience within sovereign-backed or state-linked portfolio entities.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Noon<p><strong><em>Radically Changing the Way People Learn!</em></strong></p><br><p><strong>Noon Academy</strong>is the leading edtech platform in the Middle East, with over 12<span> million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtuall</span>y. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p><span>Hear it directly from our CEO and co-founder: </span><strong>this</strong><span><strong><br>Learn more about us:</strong></span><span><strong> here</strong></span></p><br><br><p><span><strong>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.</strong></span></p><br><span><strong>About the role</strong></span><p><span><strong>Noon runs hybrid classrooms across Saudi Arabia: a remote star teacher leads the session, students sit together in a physical classroom, and an in-room facilitator keeps the room working. It's a genuinely different way to teach, and it only works if someone with real classroom authority is shaping what gets taught and how it lands.</strong></span></p><br><p><span><strong>That's this role. We're looking for a </strong><strong>Head Teacher for the National track sciences</strong><strong> — someone with a decade or more of actual teaching behind them, who has coached other teachers, and who wants their judgement to reach thousands of students a day instead of thirty.</strong></span></p><br><p><span><strong>This is an academic role, not a management one. You won't run a department's admin or manage headcount. You'll decide what the curriculum should emphasize, hold the quality bar on how it's built, coach the teachers delivering it, and stay in the classroom yourself often enough to know whether any of it is actually working.</strong></span></p><br><span><strong>How the role splits</strong></span><p><span><strong>Area</strong></span></p><br><p><span><strong>Share</strong></span></p><br><p><span><strong>What it means day to day</strong></span></p><br><p><span><strong>Curriculum &amp;amp; term planning</strong></span></p><br><p><span><strong>50%</strong></span></p><br><p><span><strong>Working with the design team to decide the curriculum itself — which topics to cover, what needs more weight and what needs less, and how the term and year plan fits together. You review the final lesson once it's built in the system. You don't build it yourself; that's the Design Lead's job.</strong></span></p><br><p><span><strong>Coaching delivery teachers</strong></span></p><br><p><span><strong>30%</strong></span></p><br><p><span><strong>Coaching the teachers who actually present sessions to students — how to deliver the content, hold a hybrid room, and keep students engaged through a screen. Observation, feedback, and follow-up that changes practice.</strong></span></p><br><p><span><strong>Delivering lessons</strong></span></p><br><p><span><strong>20%</strong></span></p><br><p><span><strong>Teaching sessions yourself. Not as a regular teacher on the roster — it's to stay close to the content, see how it lands in practice, and hear directly from students.</strong></span></p><br><br><span><strong>What you'll own</strong></span><ul><li><p><span><strong>The academic quality of science curriculum across Middle School and High School on the National track — topic sequencing, weighting, depth, and alignment to what students are actually assessed on.</strong></span></p><br></li><li><p><span><strong>Term and year plans, built with the Design Leads and signed off by you before they go into production.</strong></span></p><br></li><li><p><span><strong>Final review of built lessons before they reach students — you're the last academic gate.</strong></span></p><br></li><li><p><span><strong>Coaching and development of the delivery teaching bench for your subjects, in partnership with Learning Excellence's observation and evaluation cycle.</strong></span></p><br></li><li><p><span><strong>Reading the assessment signal — Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain — and translating it into what changes next term.</strong></span></p><br></li><li><p><span><strong>Being the academic voice in cross-functional conversations with Design, Learning Excellence, Product and Data.</strong></span></p><br></li></ul><span><strong>What we're looking for</strong></span><span><strong>Must have</strong></span><ul><li><p><span><strong>Minimum 10 years of actual classroom teaching experience, with genuine depth across both middle school and high school.</strong></span></p><br></li><li><p><span><strong>3–5 years managing or coaching other teachers — as a head of department, subject lead, mentor, or in a formal coaching role.</strong></span></p><br></li><li><p><span><strong>Familiarity with Saudi national assessments — Qudurat, Tahsili, and Nafes.</strong></span></p><br></li><li><p><span><strong>Strong digital capability and real comfort teaching in a digital environment. This is a hybrid classroom, delivered through a platform — not an occasional PowerPoint.</strong></span></p><br></li><li><p><span><strong>Fluent Arabic; professional English.</strong></span></p><br></li><li><p><span><strong>Based in Riyadh, or ready to relocate. Saudi nationals with KSA teaching experience strongly preferred.</strong></span></p><br></li></ul><span><strong>Nice to have</strong></span><ul><li><p><span><strong>A coaching certification or completion of a formal teacher training program</strong></span></p><br></li><li><p><span><strong>International curriculum experience — not only the local curriculum</strong></span></p><br></li><li><p><span><strong>Familiarity with international assessment frameworks — PISA, TIMSS, PIRLS — and what they imply for how you teach, not just what they are.</strong></span></p><br></li><li><p><span><strong>Experience using AI in teaching or curriculum work.</strong></span></p><br></li><li><p><span><strong>Experience with hybrid, blended, or remote instruction</strong></span></p><br></li></ul><span><strong>Why this role</strong></span><ul><li><p><span><strong>Reach. A great teacher changes thirty students a year. Here, your curriculum judgement reaches thousands of students a day, across every school Noon operates in.</strong></span></p><br></li><li><p><span><strong>Real academic authority. You're the gate on what ships. Not an advisor to a decision someone else makes.</strong></span></p><br></li><li><p><span><strong>A different model, being built now. Hybrid teaching in Saudi is genuinely new, and the pedagogy for it is being figured out by the people doing it — including you.</strong></span></p><br></li><li><p><span><strong>Evidence, not opinion. Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain data mean you can actually see whether your calls worked.</strong></span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>About PULSE (MENA)</p><p>PULSE (MENA) is a dynamic organization committed to supporting operational excellence, collaboration, and innovation across the Middle East and North Africa. We are looking for an organized, proactive, and detail-oriented Operations Admin &amp; Office Support professional to join our growing remote team. This role is ideal for someone beginning their professional career who enjoys organization, problem-solving, and supporting teams to operate efficiently. You will play a key role in ensuring smooth day-to-day administrative operations while gaining valuable experience across multiple business functions.</p><p>Position Summary</p><p>The Entry-Level Professional Operations Admin &amp; Office Support is responsible for providing administrative and operational support to internal teams. The successful candidate will help coordinate daily activities, maintain records, assist with documentation, support scheduling, and contribute to improving operational processes. Working remotely, this position requires excellent organizational skills, strong communication abilities, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p>Key Responsibilities</p><p><strong>Administrative Support</strong></p><ul><li>Provide day-to-day administrative assistance to various departments.</li><li>Prepare, organize, and maintain digital files, records, and documentation.</li><li>Draft correspondence, reports, meeting notes, and internal documents.</li><li>Assist with document formatting, proofreading, and data entry.</li><li>Maintain accurate electronic filing systems and shared folders.</li></ul><p><strong>Operations Coordination</strong></p><ul><li>Support daily operational workflows and administrative processes.</li><li>Track assigned tasks and ensure timely completion.</li><li>Assist with project coordination and follow-up on action items.</li><li>Help maintain operational procedures and internal documentation.</li><li>Monitor administrative requests and ensure they are handled efficiently.</li></ul><p><strong>Calendar &amp; Meeting Support</strong></p><ul><li>Schedule meetings, appointments, and virtual events.</li><li>Coordinate meeting agendas and distribute supporting materials.</li><li>Record meeting minutes and track follow-up actions.</li><li>Assist with time zone coordination for regional and international meetings.</li></ul><p><strong>Communication &amp; Team Support</strong></p><ul><li>Serve as a professional point of contact for internal communications.</li><li>Respond to administrative inquiries promptly and professionally.</li><li>Coordinate with cross-functional teams to ensure smooth workflow.</li><li>Support onboarding activities for new employees when required.</li></ul><p><strong>Data &amp; Reporting</strong></p><ul><li>Maintain databases and operational trackers.</li><li>Generate routine administrative reports.</li><li>Monitor deadlines and update project status reports.</li><li>Ensure data accuracy and confidentiality.</li></ul><p><strong>Office &amp; Process Support</strong></p><ul><li>Assist in improving administrative workflows and operational efficiency.</li><li>Help develop standardized templates and documentation.</li><li>Support procurement requests, expense tracking, and administrative records where applicable.</li><li>Perform additional administrative duties as assigned.</li></ul><p><strong>Qualifications Required</strong></p><ul><li>Bachelor's degree or diploma in Business Administration, Management, Operations, Office Administration, or a related field (or equivalent practical experience).</li><li>0 2 years of professional experience.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage multiple tasks simultaneously.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently in a remote environment.</li><li>Positive attitude and willingness to learn.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).</li><li>Comfortable using video conferencing platforms.</li><li>Experience with project management or collaboration tools (such as Trello, Asana, ClickUp, Monday.com, or similar) is an advantage.</li><li>Ability to quickly learn new software and internal systems.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Internship or administrative experience is a plus.</li><li>Experience supporting remote teams is desirable.</li><li>Knowledge of business operations and office administration.</li><li>Basic understanding of project coordination.</li><li>Familiarity with CRM or document management systems is an asset.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Strong organizational skills</li><li>Professional communication</li><li>Time management</li><li>Attention to detail</li><li>Reliability and accountability</li><li>Adaptability</li><li>Team collaboration</li><li>Customer service mindset</li><li>Confidentiality and professionalism</li><li>Initiative and continuous learning</li></ul><p><strong>What We Offer</strong></p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Professional development and training opportunities.</li><li>Supportive and collaborative team culture.</li><li>Opportunities for career growth within the organization.</li><li>Exposure to regional operations across the MENA market.</li><li>Flexible and inclusive work environment.</li><li>Performance-based growth opportunities.</li></ul><p><strong>Success in This Role</strong></p><p>The ideal candidate is dependable, organized, and eager to learn. Success in this position comes from maintaining high administrative standards, communicating effectively with colleagues, managing priorities efficiently, and contributing to smooth operational processes that support the organization's overall objectives.</p><p>Equal Opportunity Employer</p><p>PULSE (MENA) is committed to fostering an inclusive workplace where diversity is valued. We welcome applications from qualified candidates regardless of gender, age, disability, nationality, religion, or background. We are dedicated to creating a respectful and collaborative work environment where everyone has the opportunity to succeed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Business Administration, Management, Operations, Office Administration, or a related field (or equivalent practical experience).</li><li>0 2 years of professional experience.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage multiple tasks simultaneously.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently in a remote environment.</li><li>Positive attitude and willingness to learn.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).</li><li>Comfortable using video conferencing platforms.</li><li>Experience with project management or collaboration tools (such as Trello, Asana, ClickUp, Monday.com, or similar) is an advantage.</li><li>Ability to quickly learn new software and internal systems.</li><li>Internship or administrative experience is a plus.</li><li>Experience supporting remote teams is desirable.</li><li>Knowledge of business operations and office administration.</li><li>Basic understanding of project coordination.</li><li>Familiarity with CRM or document management systems is an asset.</li></ul>

<p>In this hourly, remote contractor role, you will work as an Arabic Quality Assurance Lead (QAL) to oversee quality, consistency, and trainer performance across Arabic AI training projects. You will review AI-generated Arabic content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards. You will assess work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, meaning preservation, instruction-following, formatting, and adherence to project-specific rubrics. You will spot recurring quality issues, communicate updates to trainers and QAs, support onboarding, maintain documentation, and help activate contributors who are not working consistently. This role requires strong Arabic and English skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote teams. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world s largest AI companies and foundation-model labs. Your Arabic quality leadership will directly help improve the world s premier AI models by ensuring that Arabic training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations. Selection process involves an AI interview, a domain-specific task, and an interview with a recruiter. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.</p><p><strong>Quality monitoring:</strong> Spot-check Arabic items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.</p><p><strong>Trainer and QA communication:</strong> Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations.</p><p><strong>Question handling:</strong> Respond to trainer/QA questions clearly and promptly, especially around Arabic wording, grammar, register, dialect, RTL formatting, translation fidelity, terminology, and cultural context.</p><p><strong>Trainer/QA activation management:</strong> DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed.</p><p><strong>Documentation:</strong> Create and maintain Arabic project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.</p><p><strong>Onboarding and training:</strong> Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Arabic-specific style requirements.</p><p><strong>Quality alignment:</strong> Ensure all trainers and QAs apply Arabic language guidelines consistently and understand updates as projects evolve.</p><p><strong>Process improvement:</strong> Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for Arabic-language projects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Arabic, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field.</li><li>Native or near-native Arabic proficiency with strong reading and writing skills.</li><li>Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.</li><li>3+ years of professional experience in Arabic writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows.</li><li>Strong understanding of Arabic grammar, spelling conventions, punctuation, diacritics, RTL formatting, tone, register, Modern Standard Arabic, and regional Arabic variation.</li><li>Ability to evaluate Arabic content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, dialect inconsistency, hallucinated claims, ambiguity, or inconsistent terminology.</li><li>Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred.</li><li>Comfortable working in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.</li><li>Highly detail-oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation.</li><li>Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a strong plus.</li></ul>

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Greet and escort Residence owners, vendors and guests. Open doors and assist Residence owners/guests/visitors entering and leaving property. Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas. Supply Residence owners/guests/visitors with directions if requested. Assist in maintaining a clear drive on Residences entrance. Assist in directing all moving and delivery personnel to loading dock. Assist valet parking in movement of Residence owners and Guest vehicles. Communicate Residence owners issues with vehicles to Valet Lead and assist in resolving. Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. Polish luggage carts and maintain cleanliness of carts. Maintain clear passage into the building and car drop off area. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p>CRITICAL TASKS</p><p>Residence Bellstand/Door Attendant Services</p><ul><li>Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas.</li><li>Supply Residence owners/guests/visitors with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.</li><li>Communicate Residence owners issues with vehicles to Valet Lead and assist in resolving.</li><li>Assist in directing all moving and delivery personnel to loading dock.</li><li>Assist valet parking in movement of Residence owners and Guest vehicles.</li><li>Respond to special requests from those with unique needs.</li><li>Contact appropriate individual or department (e.g., Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve call, request, or problem.</li></ul><p>Maintain Building and Property</p><ul><li>Assist in maintaining a clear drive on Residence owners entrance.</li><li>Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas.</li><li>Polish luggage carts and maintain cleanliness of carts.</li><li>Maintain clear passage into the building and car drop off area.</li><li>Clean and maintain the glass and metal finishes at the entrance and in the lobby.</li><li>Mop up wet spills in the lobby as necessary in order to prevent accidents.</li><li>Assist in the placement and removal of lobby rain/mats.</li></ul><p>Documentation/Reporting</p><ul><li>Prepare and maintain accurate log record of Residence owners and/or their guests calls for Bell person assistance.</li><li>Legibly document maintenance needs on work orders and submit to Director of Residences.</li><li>Prepare and document Residence owners preferences and submit to the appropriate team member.</li><li>Distribute packages, dry-cleaning, groceries parcels, etc.</li><li>Distribute faxes.</li></ul><p>Residence Owners Relations</p><ul><li>Address service needs in a professional, positive, and timely manner.</li><li>Welcome and acknowledge each and every Residence owners and guest with a smile, eye contact, and a friendly verbal greeting, using names when possible.</li><li>Anticipate service needs, including asking questions to better understand needs and watching/listening to preferences and acting on them whenever possible.</li><li>Actively listen and respond positively to Residence owners questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li><li>Assist other employees to maintain proper coverage and prompt service.</li><li>Engage Residence owners/guests in conversation regarding their property services</li><li>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).</li><li>Thank Residence owners/guests with genuine appreciation and provide a fond farewell.</li></ul><p>Communication</p><ul><li>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.</li><li>Speak to Residence owners, guests and co-workers using clear, appropriate and professional language.</li><li>Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.</li><li>Greet persons entering the Building by determining nature and purpose of their visit and directing or escorting them to the appropriate location.</li><li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li><li>Participate in daily line-up.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education High school diploma/G.E.D. equivalent</p><p>Related Work Experience Minimum 6 month work experience required</p><p>Supervisory Experience No supervisory experience is required</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Who is Turner &amp; Townsend?</strong></p><br><p>All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.</p><br><p><strong>Our purpose:</strong></p><br><p><strong>Transforming performance for a green, inclusive, and productive world.</strong></p><br><p>The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.</p><br><p><strong>Our values:</strong></p><br><p><strong>Love a challenge:&nbsp;</strong>We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.</p><br><p><strong>Stronger together:&nbsp;</strong>We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.</p><br><p><strong>Bring out the best in everyone:&nbsp;</strong>We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice</p><br><br>Job Description<br><p>The Senior Bid Manager will be a dedicated resource for the Turner &amp; Townsend Saudi ArabiaMajor Programmes team and&nbsp;will work closely with various bid leads and other stakeholders to drive delivery of submissions and presentations. The goal for this position is to provide senior level input to the bid process and provide clients with clearly differentiated proposals that demonstrate why they should work with Turner &amp; Townsend.</p><br><p><strong>Responsibilities&nbsp;</strong></p><br><ul><li>Write/edit non-technical and edit technical bespoke content working with the bid teams to ensure timely completion</li><li>Facilitate bid Kick Off, Win Theme and Storyboard sessions with bid team</li><li>Proactively manage the bid and review process while ensuring all contributors understand expectations for content and timelines</li><li>Incorporate local knowledge, evidence/research and adhere to writing style/branding</li><li>Ensure submissions are targeted to their audience, consisting of an evidence base and innovative approaches as advised by experts across the organisation and best practice</li><li>Advise bid lead on relevant added value options to strengthen bid response</li><li>Review and amend draft bid considering feedback from peers and Directors</li><li>Customise pen profiles and CV content to better position our proposed team</li><li>Briefing graphic designers to create visually appealing graphics to communicate complex information and concepts in an impactful way</li><li>Following submission of bid, extract key information from tender to improve best practice collateral&nbsp;</li><li>Support in delivery of best practice training on bid process, management and writing</li><li>Contribute to board reporting on pipeline, conversion, and lessons learnt</li><li>Pipeline management – working with the Head of Middle East Real Estate and Major Programmes to monitor and proactively manage opportunity pipeline and advise on focus areas.</li></ul><p><strong>Skills and behaviours required&nbsp;</strong></p><br><ul><li>Proactive, clear and professional communication with internal and external stakeholders at all levels</li><li>Ability to continuously manage own workload, plan ahead for future submissions and/or presentations, and know when assistance from wider BG team is required</li><li>Ability to contribute to bid/pursuit strategy and influence senior technical and commercial leaders including challenging/questioning thinking or strategy when necessary to add value to the process</li><li>Strong writing and editing ability in English including:</li><li>Critically assessing existing content and editing to be more concise and persuasive, harmonising tone of voice and ensuring consistency of language and terminology</li><li>Writing original non-technical content for Executive Summaries and other sections</li><li>Proof reading skills with a keen eye for accuracy and detail</li><li>Critical thinking skills to consistently develop, manage and deliver high quality bids and content on time</li></ul><br>Qualifications<br><ul><li>15+ years’ experience across bidding and business development in the professional services sector, ideally with PMC services in the built environment, and preferably with some of that experience in the Middle East</li><li>Relevant degree in an Engineering discipline or Business, etc (list not exhaustive)</li><li>Expertise in MS Office suite, skilled in Microsoft PowerPoint (required) and a design-based software such as InDesign (preferred)</li><li>APMP Foundation level certification is advantageous but not essential&nbsp;</li><li>Professional membership of a recognised institution (desired).</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</em></p><br><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at&nbsp;www.turnerandtownsend.com/</em></p><br><p>#LI-SP1</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br> Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br> Please visit our website:&nbsp;www.turnerandtownsend.com</p><br><br>Job Description<br><p><strong>PA’s Administrative Duties</strong></p><br><p>Not limited to the following:</p><br><ul><li>Provide high quality organisational support services to the Director&nbsp;</li><li>Bring the administrative team together to work as one team and build a sense of team amongst this group</li><li>Word processing correspondence, memos and reports</li><li>Prepare presentations</li><li>Organise and maintain effective filing systems (including digitally)</li><li>Ensure compliance in the team around expenses, travel, hotel bookings, client care, risk management</li><li>Keep and maintain an accurate record of papers, electronic email correspondence and contacts list</li><li>Building connections with PAs/EAs in the region and especially with clients</li><li>Full Board meeting management</li><li>Minute taking and action tracking</li></ul><p><strong>Email and Phone Call Management</strong></p><br><ul><li>Filter general queries, phone calls and invitations to the Director by redirecting or taking forward such contact as appropriate</li><li>Develop and maintain effective electronic email filing system</li><li>Highlight urgent correspondence and print attachments</li><li>Prepare correspondence on behalf of the Director, including the drafting of general replies if instructed</li></ul><p><strong>Diary and Travel Management</strong></p><br><ul><li>Ensure busy diary commitments and travel arrangements are managed effectively including assessing priority of appointments, reallocation as necessary and troubleshooting problems</li><li>Conduct weekly diary meetings with the Director&nbsp;to discuss upcoming engagements, invitations and other requests</li><li>Coordinating and arranging video and conference calls</li><li>Schedule on behalf of the Director meetings between him and his direct reports</li><li>Liaise with relevant individuals and external organisations to arrange meetings, organise schedules, prepare agendas and draft minutes</li><li>Making travel arrangements and booking accommodation<br> &nbsp;</li></ul><p><strong>Meeting and Event Management</strong></p><br><ul><li>Provide support for an extensive range of meetings, including providing location maps, preparing agendas, pre-meeting briefings and meeting papers, noting action points and following them up</li><li>Management of Board meetings including plotting dates for the year, management of Board pack and invitations, minute taking and distributions of minutes, organising travel arrangements of attendees</li><li>Planning, managing and organising client and staff events and providing administrative support such as sending invitations, booking venues and arranging transportation</li></ul><p><strong>Bid Support</strong></p><br><ul><li>Prepare bid submissions including formatting of documents, selecting images, identifying CVs and sourcing case studies</li><li>Production of bid presentation material</li><li>Ensure all bids are timely submitted and are of consistent quality as per client instructions</li><li>Follow Director’s instructions on any other bid tasks</li></ul><br>Qualifications<br><p><strong>Required Skills:</strong></p><br><ul><li>A minimum of five years admin experience in a highly pressurised environment requiring tact, judgment and discretion in handling internal and external contacts</li><li>Advanced Microsoft Office 365 suite skills (Word, PowerPoint and Excel, Teams)</li><li>Efficient and proficient in managing workload and tasks assigned to them</li><li>Excellent typing skills, good computer literacy speed and accuracy essential</li><li>Strong organisational skills with the ability to maintain balance among multiple priorities, with attention to detail and quality delivery</li><li>Proven ability to work under pressure and to tight deadlines</li><li>Excellent attention to detail, including proof reading skills, with the ability to maintain a high level of accuracy</li><li>Strong interpersonal skills and the ability to build relationships with all team members, Turner &amp; Townsend stakeholders, Board members and external partners/vendors</li><li>Ability to deal with sensitive information with discretion and to maintain confidentiality at all times</li><li>Experience of diary management, researching and booking of travel and accommodation</li><li>Take-up additional responsibilities and challenges</li><li>Proactive and flexible in approach</li><li>Keen eye for compliance, aware of policy and ensuring the team adhere</li></ul><p><strong>Character Attributes</strong></p><br><ul><li>Trustworthy</li><li>Self-motivated, proactive, a quick learner, highly organised and able to work on their own initiative with minimum supervision</li><li>Excellent communication, coordination skills and ability to deal confidentially with information are important</li><li>Familiarity working in a dynamic and demanding environment is necessary</li><li>Must be strong enough to push back on requests to manage their own workload</li><li>Must be willing to continuously learn and always willing to find the most efficient ways of working and share knowledge</li><li>Bring the admin team together to work as one team, be the eyes and ears for the Country Manager, be indispensable</li><li>Never afraid of suggesting new ways of working especially if beneficial for the team</li><li>Must be able to ask for support from the team and wider PA network when required</li></ul><br>Additional Information<br><p>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</p><br><p>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</p><br><p>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</p><br><p>Please find out more about us at&nbsp;www.turnerandtownsend.com/</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Company Overview<br>Sapphire is a joint venture based in the Special Integrated Logistics Zone (SILZ) in Riyadh, Sapphire is focused on the manufacturing of industrial robots that support the next generation of automation, smart manufacturing, and advanced industrial capability in the Kingdom of Saudi Arabia<br>Role Summary<br>The Senior Executive Assistant to the CEO is responsible for providing senior-level executive, business, governance, and stakeholder support to the Chief Executive Officer. The role acts as a trusted coordination point for the CEO, ensuring that key decisions, priorities, management actions, Board and Executive Committee matters, stakeholder communications, and business follow-ups are handled with discipline, professionalism, and confidentiality. This is a highly demanding individual contributor role requiring strong ownership, excellent follow-up capability, high-quality communication skills, strong proficiency in Excel, Power Point, and Word, and the ability to work effectively with Company Management, shareholders, Board members, VVIP visitors, external partners, and internal employees. The role goes beyond traditional administrative support. It requires a business-minded professional who can support the CEO in developing structured action trackers, management dashboards, executive reports, formal communications, meeting materials, and follow-up mechanisms that improve execution, accountability, and decision-making across the Company.<br>Key Responsibilities<br>1. Executive Support Provide high-quality, senior-level support to the CEO across daily priorities, strategic matters, governance requirements, stakeholder engagements, meetings, correspondence, reports, and executive commitments. Act as a central coordination point for CEO-directed actions by ensuring matters are properly organized, documented, tracked, followed up, and closed in a timely and professional manner. Anticipate CEO requirements by proactively preparing relevant information, documents, briefs, and follow-up actions, while ensuring all CEO Office activities are handled with ownership, speed, accuracy, professionalism, and confidentiality.<br>2. Action Tracking, Follow-Up, and Executive Coordination Develop and maintain professional action trackers for CEO priorities, management meetings, Board and Executive Committee action items, shareholder requests, strategic initiatives, and key operational matters, including owners, due dates, dependencies, risks, progress updates, and overdue items. Follow up with Company Management, function heads, and concerned employees to ensure timely completion of assigned actions, while supporting the CEO in coordinating accountability across functions without replacing the authority or responsibilities of function heads. Prepare regular action status updates, dashboards, and summaries for CEO review, and escalate critical delays, risks, or unresolved issues in a clear, structured, professional, and timely manner aligned with the CEO's direction.<br>3. Dashboards, Reports, and Executive Analysis Develop and maintain management dashboards, progress reports, and executive trackers using Excel, Power Point, and other relevant tools to support effective monitoring of key business priorities, project progress, operational readiness, strategic initiatives, KPIs, risks, dependencies, and management actions. Consolidate inputs from different functions into clear, accurate, and executive-ready reports, while reviewing data and information to identify gaps, inconsistencies, missing updates, or items requiring clarification. Prepare concise summaries, decision notes, briefing papers, and executive highlights for CEO review, while supporting continuous improvement in the quality, structure, and visual presentation of executive reporting.<br>4. Board, Executive Committee, and Governance Support Support the CEO in preparing for Board of Managers meetings, Executive Committee meetings, shareholder meetings, and other governance forums by coordinating required inputs, materials, reports, presentations, and CEO submissions in a timely and professional manner. Coordinate with the Board Secretary, Legal, Finance, HR, Operations, and relevant functions to collect, review, consolidate, and enhance Board and Executive Committee materials, while respecting formal governance roles, reporting lines, and approved processes. Track Board, Executive Committee, shareholder, and CEO-related action items assigned to Company Management, and maintain organized records of related CEO Office materials in line with confidentiality and document control requirements.<br>5. Executive Communications and Correspondence Draft, review, and enhance professional communications for the CEO, including emails, letters, reports, internal announcements, formal memos, presentations, stakeholder updates, talking points, meeting briefs, visit agendas, and communication notes. Prepare clear, professional, and executive-level communications for internal and external stakeholders, including shareholders, Board members, senior management, advisors, contractors, regulators, strategic partners, and other relevant parties. Review Arabic and English documents, where applicable, to ensure accuracy, quality, grammar, tone, structure, consistency, and alignment with the CEO's intended message and the expectations of senior audiences.<br>6. Calendar, Meetings, and Email Coordination Manage the CEO's calendar and incoming requests with strong judgment, prioritization, confidentiality, and understanding of business importance, ensuring urgent and sensitive matters are handled appropriately. Coordinate internal and external meetings by managing scheduling, agendas, pre-read materials, attendance lists, room bookings, technology setup, hospitality, access arrangements, and other logistical requirements. Ensure the CEO is properly briefed before key meetings and engagements, and that meeting outcomes are documented and translated into clear actions with owners, timelines, decision logs, action trackers, and follow-up status.<br>7. Stakeholder Management and VVIP Coordination Support the CEO in managing professional relationships and engagements with key internal and external stakeholders, including shareholders, Board members, VVIP visitors, government stakeholders, advisors, consultants, contractors, and business partners. Prepare and coordinate visit programs, agendas, briefing notes, presentations, logistics plans, site visit readiness, executive meetings, workshops, and follow-up actions for senior visitors and delegations. Ensure VVIP visits and senior stakeholder engagements are well-organized, professional, and aligned with the Company's image and protocols, while handling all interactions with diplomacy, discretion, responsiveness, and professionalism.<br>8. Document Management, Confidentiality, and Records Maintain secure, organized, and accessible filing systems for CEO Office documents, reports, trackers, correspondence, minutes, presentations, and confidential records, in line with Company requirements. Maintain proper version control for important CEO Office documents, reports, presentations, formal communications, and governance-related materials. Handle sensitive business, governance, shareholder, personnel, and strategic matters with the highest level of confidentiality, discretion, integrity, and professional maturity.<br>Qualifications and Experience<br>Minimum Qualifications Bachelor's degree in Business Administration, Management, Engineering, Finance, Communications, Public Relations, or a related field. Professional certification in Project Management, Business Administration, Governance, Executive Office Management, or a related field is an advantage.<br>Experience Minimum of 5 years of relevant experience in CEO Office, executive office, executive support, business management, strategy, project management, governance support, corporate planning, consulting, or senior executive support. At least 3 years of experience working directly with C-level executives, senior management, Board-level stakeholders, or shareholders.<br>Technical Skills Advanced proficiency in Microsoft Excel, Power Point, and Word, including action trackers, dashboards, data consolidation, formulas, executive presentations, Board-level slides, formal letters, reports, memos, formatting, proofreading, and document control. Strong executive communication and business writing skills in English and Arabic, with the ability to prepare executive summaries, briefing notes, decision papers, minutes of meetings, formal communications, and stakeholder updates. Strong ability to review and improve Board and Executive Committee reports, manage meetings and follow-up actions, organize priorities, and support governance, executive reporting, stakeholder management, and business coordination.<br>Behavioral Competencies Demonstrates the highest standards of confidentiality, discretion, integrity, professional maturity, sound judgment, executive presence, and professional conduct. Shows strong ownership, commitment, reliability, discipline, accountability, attention to detail, quality orientation, and ability to work proactively with minimal supervision. Communicates effectively, manages stakeholders professionally, follows up firmly and respectfully, solves problems proactively, anticipates needs, and performs well under pressure in a fast-paced and high-expectation environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Greet and escort Residence owners, vendors and guests. Open doors and assist Residence owners/guests/visitors entering and leaving property. Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas. Supply Residence owners/guests/visitors with directions if requested. Assist in maintaining a clear drive on Residences entrance. Assist in directing all moving and delivery personnel to loading dock. Assist valet parking in movement of Residence owners and Guest vehicles. Communicate Residence owners’ issues with vehicles to Valet Lead and assist in resolving. Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. Polish luggage carts and maintain cleanliness of carts. Maintain clear passage into the building and car drop off area.<br>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>CRITICAL TASKS<br>Residence Bellstand/Door Attendant Services<br>Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas.&nbsp;<br>Supply Residence owners/guests/visitors with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.<br>Communicate Residence owners’ issues with vehicles to Valet Lead and assist in resolving.<br>Assist in directing all moving and delivery personnel to loading dock.<br>Assist valet parking in movement of Residence owners and Guest vehicles.&nbsp;<br>Respond to special requests from those with unique needs.<br>Contact appropriate individual or department (e.g., Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve call, request, or problem.<br>Maintain Building and Property<br>Assist in maintaining a clear drive on Residence owners’ entrance.&nbsp;<br>Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas.<br>Polish luggage carts and maintain cleanliness of carts.<br>Maintain clear passage into the building and car drop off area.<br>Clean and maintain the glass and metal finishes at the entrance and in the lobby.<br>Mop up wet spills in the lobby as necessary in order to prevent accidents.<br>Assist in the placement and removal of lobby rain/mats.<br>Documentation/Reporting<br>Prepare and maintain accurate log record of Residence owners and/or their guests calls for Bell person assistance.<br>Legibly document maintenance needs on work orders and submit to Director of Residences.<br>Prepare and document Residence owners’ preferences and submit to the appropriate team member.<br>Distribute packages, dry-cleaning, groceries parcels, etc.<br>Distribute faxes.<br>Residence Owners Relations<br>Address service needs in a professional, positive, and timely manner.<br>Welcome and acknowledge each and every Residence owners and guest with a smile, eye contact, and a friendly verbal greeting, using names when possible.<br>Anticipate service needs, including asking questions to better understand needs and watching/listening to preferences and acting on them whenever possible.<br>Actively listen and respond positively to Residence owners’ questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Assist other employees to maintain proper coverage and prompt service.<br>Engage Residence owners/guests in conversation regarding their property services<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Thank Residence owners/guests with genuine appreciation and provide a fond farewell.<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to Residence owners, guests and co-workers using clear, appropriate and professional language.<br>Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.<br>Greet persons entering the Building by determining nature and purpose of their visit and directing or escorting them to the appropriate location.<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Participate in daily line-up.&nbsp;<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Quality Assurance/Quality Improvement<br>Participate in meetings regarding QA audit and Operational Excellence.<br>Comply with quality assurance expectations and standards.<br>Participate in the monthly departmental meetings.&nbsp;<br>Participate in the action plans for the Residence owners’ engagement survey.&nbsp;<br>Physical Tasks<br>Read and visually verify information in a variety of formats (e.g., small print).<br>Move at a speed required to respond to work situations (e.g., run, walk, jog).<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.<br>Move over sloping, uneven, or slippery surfaces.<br>Move up and down stairs and/or service ramps.<br>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to the appropriate leader/staff (e.g., Residences Manager, Director of Residences).<br>Follow company and department safety and security policies and procedures to maintain a clean, safe, and secure environment.<br>Maintain awareness of suspicious persons on property premises.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Policies and Procedures<br>Protect the privacy and security of Residence owners/guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Follow company and department policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Perform other reasonable job duties as requested.<br>CRITICAL COMPETENCIES<br>Interpersonal Skills<br>Customer Service Orientation<br>Team Work<br>Diversity Relations<br>Interpersonal Skills<br>Stress Tolerance<br>Communications<br>Communication<br>Listening<br>English Language Proficiency<br>Personal Attributes<br>Presentation<br>Positive Demeanor<br>Dependability<br>Integrity<br>PREFERRED QUALIFICATIONS<br>Education<br>High school diploma/G.E.D. equivalent<br>Related Work Experience<br>Minimum 6 month work experience required<br>Supervisory Experience<br>No supervisory experience is required<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>