Laundry workers Jobs in Saudi
1367 Jobs Found
<p>As a shift engineer, your role in providing machinist work to all equipment is crucial in maintaining the seamless operation of Four Seasons Hotels. With your expertise, you ensure the smooth functioning of essential components such as bearings, gears, belts, shafts, and control mechanisms. Your professionalism plays a significant role in upholding the high standards that Four Seasons Hotels are known for. A professional demeanour not only reflects positively on your own abilities but also contributes to creating a positive and welcoming environment for guests. By consistently demonstrating your technical skills and conducting yourself professionally, you contribute to the overall guest experience at Four Seasons Hotels. Your attention to detail and commitment to excellence make you an invaluable asset in ensuring that all equipment runs efficiently and flawlessly.</p><p>Four Seasons Hotel Riyadh Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p><p>Area of responsibility is Engineering.</p><p>Food & Beverage The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p><p>SPA and Wellness Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p><p>What to Expect: Competitive Net Salary in a Tax-Free Environment Housing provided by the hotel Transportation provided by the hotel 21 days vacation 10 days Public Holidays per year Paid home leave tickets. Complimentary employee meals Medical Insurance Life Insurance Employee Assistance Program Worldwide Complimentary Room Nights with Four Seasons Laundry/dry cleaning for provided for work attire. Growth & Development opportunities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or bachelor's degree relevant to the role not less than 4 years.</li><li>Four years technical training and field experience as a machinist or operations engineer</li><li>Saudi Council of engineers certificate.</li><li>Reading, writing, and oral proficiency in the English language</li><li>Background with laundry, HVAC, kitchen equipment and electrical</li><li>Must have basic computer skills of Microsoft office and word.</li><li>Must have good communications skills to coordinate with daily follow-up emails.</li></ul>
<h3 >About the Steward Role</h3>
<p >The Ritz-Carlton Hotel Company, *** is seeking a <strong >Steward</strong> to join its team in the Red Sea. This full-time, entry-level position is crucial for maintaining the high standards of cleanliness and operational efficiency across various hotel departments. The role is suitable for individuals with 0-1 years of experience, providing an opportunity to contribute to a luxury hospitality environment.</p> <h3 >Role Overview</h3>
<p >As a Steward, you will play a vital role in supporting essential hotel functions by ensuring cleanliness and order. This involves working across departments such as the kitchen, food and beverage, and laundry to meet cleaning requirements. Key responsibilities include preparing spotless dining ware and fresh linen for guests, operating and maintaining various cleaning equipment, and efficiently transporting items throughout the hotel premises.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Maintain a safe workplace environment and adhere to all company policies and procedures.</li>
<li >Uphold quality standards, ensuring professional uniform, personal appearance, and communication.</li>
<li >Develop and maintain positive working relationships with colleagues and other departments.</li>
<li >Support team objectives and respond appropriately to employee concerns.</li>
<li >Report any accidents, injuries, or unsafe work conditions to management.</li>
<li >Operate and maintain cleaning equipment and tools, including dishwashing machines, hand wash stations, linen washers, and dryers.</li>
<li >Prepare fresh, clean linen and spotless dining ware for guest use.</li>
<li >Transport dishware or linens across the hotel as required.</li>
<li >Perform other reasonable job duties as requested by Supervisors.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Education: No high school diploma or *** equivalent is required.</li>
<li >Related Work Experience: No prior related work experience is required.</li>
<li >Supervisory Experience: No supervisory experience is required.</li>
<li >License or Certification: None required.</li>
</ul> <h3 >Physical Requirements</h3>
<ul >
<li >Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.</li>
<li >Capability to stand, sit, or walk for extended periods of time.</li>
<li >Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
</ul> <h3 >The Ritz-Carlton Culture and Values</h3>
<p >The Ritz-Carlton is renowned for creating exceptional guest experiences across its award-winning properties worldwide. The company attracts hospitality professionals dedicated to curating lasting memories, fostering a culture where empowerment, creativity, thoughtfulness, and compassion are valued. As part of the team, you will uphold the <strong >“Gold Standards”</strong>, which serve as the foundation for delivering luxury service and guide daily operations. Joining The Ritz-Carlton means becoming part of the Marriott International portfolio of brands, offering opportunities for professional growth and a sense of belonging within a global team.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for an experienced <b>Welfare Manager</b> to oversee and manage worker welfare services and facilities across construction project sites and accommodation camps.</p><p>The Welfare Manager will be responsible for ensuring that workers have a safe, healthy, clean, and comfortable working and living environment. This includes the management of accommodation, catering, transportation, recreational facilities, worker services, welfare facilities, and employee feedback.</p><p>The ideal candidate should have experience working on <b>large-scale construction projects, infrastructure projects, or workers' accommodation/camp management</b>, preferably in Saudi Arabia or the GCC.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage and oversee all <b>worker welfare facilities and services</b> across the construction site and workers' accommodation camps.</li><li>Ensure workers have access to clean, safe, hygienic, and properly maintained accommodation facilities.</li><li>Manage <b>worker accommodation, catering, transportation, laundry, recreational facilities, and other welfare services</b>.</li><li>Coordinate with Site Management, HSE, HR, Camp Management, Security, Procurement, and subcontractors to ensure effective welfare services.</li><li>Regularly inspect workers' accommodation, dining halls, kitchens, toilets, washing facilities, rest areas, recreation areas, and other welfare facilities.</li><li>Ensure that accommodation and welfare facilities comply with <b>Saudi regulations, project requirements, client standards, and company policies</b>.</li><li>Monitor catering services and food quality, hygiene, meal arrangements, and workers' satisfaction.</li><li>Coordinate transportation services for workers, including buses, routes, schedules, and transportation requirements.</li><li>Establish and maintain effective <b>worker grievance and feedback mechanisms</b>.</li><li>Receive, investigate, and coordinate the resolution of workers' welfare-related complaints and concerns.</li><li>Organize worker engagement activities, recreational programs, and other initiatives to improve worker morale and wellbeing.</li><li>Monitor the performance of welfare service providers, contractors, and subcontractors.</li><li>Coordinate with Procurement and relevant departments regarding welfare-related materials, equipment, and services.</li><li>Maintain accurate records, inspection reports, welfare statistics, complaints, and corrective action plans.</li><li>Prepare regular welfare reports and present key issues, trends, and improvement recommendations to project management.</li><li>Identify potential welfare risks and take proactive measures to prevent worker dissatisfaction and welfare-related incidents.</li><li>Ensure adequate welfare arrangements are available during peak manpower periods and project mobilization.</li><li>Support project management in maintaining positive worker relations and a stable site workforce.</li><li>Ensure all welfare facilities are properly maintained and corrective actions are completed within the required timeframe.</li><li>Perform other duties and responsibilities assigned by the Project Manager or Project Director.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements</p><ul><li>Bachelor’s degree or diploma in <b>Hospitality Management, Facilities Management, Business Administration, Social Sciences, Human Resources, or a related field</b>.</li><li><b>5+ years of experience</b> in worker welfare, camp management, facilities management, or site administration.</li><li>Experience in <b>large-scale construction or infrastructure projects</b> is highly preferred.</li><li>Experience managing <b>large worker populations and construction camps</b>.</li><li>Strong knowledge of worker accommodation, catering, transportation, hygiene, recreation, and welfare services.</li><li>Good understanding of <b>Saudi labor and worker welfare requirements</b>.</li><li>Strong communication and interpersonal skills.</li><li>Ability to communicate effectively with workers from different nationalities and cultural backgrounds.</li><li>Strong coordination, problem-solving, and organizational skills.</li><li>Good command of English; Arabic is an advantage.</li><li>Ability to work in a <b>construction site/project environment</b> and handle a large and diverse workforce.</li></ul><p>Preferred Experience</p><ul><li>Experience with major <b>EPC, general contracting, infrastructure, or mega construction projects</b>.</li><li>Experience managing worker camps with <b>500+ / 1,000+ workers</b>.</li><li>Experience working in Saudi Arabia or the GCC.</li><li>Experience dealing with <b>client welfare teams, consultants, government authorities, and third-party service providers</b>.</li><li>Knowledge of international worker welfare standards and best practices is an advantage.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We operate a purpose-built workers' accommodation camp in Riyadh providing catering, laundry, gymnasium and mosque facilities to our residents. We are hiring an experienced Facilities Management Supervisor to run the camp day to day and lead the soft-services team.This is a hands-on, live-in supervisory role. You are the person residents, clients and management look to when something needs fixing, cleaning, feeding or resolving.Key responsibilities:• Run daily camp operations across accommodation, catering, laundry, housekeeping, gym and mosque facilities• Supervise the camp team — cooks, kitchen helpers, cleaners, laundry hands and tea boys• Manage room allocation, bed-space planning, check-in/check-out and a daily-reconciled occupancy register• Conduct daily hygiene, housekeeping and HSE inspections and maintain written records• Enforce food-safety standards in the kitchen — temperature logs, cold-chain, FIFO stock rotation, storage segregation• Verify all food handlers hold valid municipality health cards• Supervise laundry operations, linen inventory and rotation, and equipment servicing schedules• Maintain the gym — daily cleanliness checks, equipment condition, removal of defective machines from service• Maintain the mosque and ablution areas to a standard appropriate to a place of worship, with prayer-time schedule and adequate water supply at peak times• Log, prioritise and close out maintenance faults; escalate MEP, HVAC, plumbing and electrical works to the technical team or approved vendor• Control stock of food, consumables, linen and cleaning materials; monitor cost per head against budget• Keep the camp inspection-ready at all times for municipality, Civil Defence and client visits• Manage fire safety — extinguisher servicing, alarm tests, escape-route clearance, evacuation drills• Act as first point of contact for resident welfare, complaints and discipline; escalate serious incidents immediately• Submit daily and monthly reports on occupancy, meals served, incidents, faults and costsYou will report to the Camp Manager and work a 6-day week with an on-call rotation.Package: SAR 3,000 basic per month, plus free accommodation, free messing (three meals daily), transport, CCHI medical insurance, sponsored Iqama and work permit, joining and annual return air ticket, 21 days paid annual leave, and overtime and end-of-service benefits as per Saudi Labour Law.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• 3–5+ years' experience as a Camp Boss, Camp Supervisor, Accommodation Supervisor or Facilities Supervisor in labour accommodation, catering or hospitality• GCC experience essential — Saudi Arabia strongly preferred• Proven ability to supervise a multinational blue-collar workforce• Practical knowledge of food hygiene, HACCP principles and kitchen supervision• Working knowledge of HSE, fire safety and camp accommodation standards• Housekeeping and laundry operations management• Stock control, consumables tracking and basic cost monitoring• Maintenance fault logging and coordination with MEP and vendor teams• Municipality health card, or eligibility to obtain one on arrival• Working English, plus Hindi, Urdu, Bengali, Tagalog or Arabic• Computer literate — occupancy sheets, stock records, email, basic reporting• Calm under pressure, confident handling conflict and resident grievances• Culturally and religiously respectful, particularly around mosque operations• Physically fit for a live-in, on-call role• Transferable Iqama an advantage• Desirable: HACCP certification, first aid, fire warden training, or prior experience on an Aramco, SABIC, Marafiq or RC-standard camp</p></div>
<h3 >Role Overview</h3>
<p >Hilton is seeking an <strong >Order Taker</strong> to join its team in Riyadh, Saudi Arabia. This full-time position is a vital part of the hotel's operations, responsible for ensuring the cleanliness and quality of all linens, towels, and other textiles used by the hotel. The role plays a key part in delivering memorable guest experiences by ensuring a continuous supply of clean linens and contributing to the overall warmth of hospitality, alongside critical administrative and coordination tasks.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Handle team member and guest requests by delegating them to appropriate individuals and following up to ensure department and hotel standards are met.</li>
<li >Maintain the computerized Work Order System, including logging, recording, implementation, distribution, and closure of all service requests and work orders.</li>
<li >Coordinate with the Floor Supervisor team to ensure vacant and ready rooms are available to the Front Office.</li>
<li >Respond to all emergency calls, including monitoring the alarm system.</li>
<li >Dispatch and direct appropriate personnel to locations and notify other departments and the alarm company of situations.</li>
<li >Coordinate and control all office traffic.</li>
<li >Present a positive, professional, and courteous image to ensure guest satisfaction.</li>
<li >Maintain the brand’s high-quality standards.</li>
<li >Remain calm and perform all essential functions effectively during emergency situations.</li>
<li >Maintain control of guest supplies, prepare required supplies for requisitions, and handle lost and found items.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate will have 0-1 years of experience and demonstrate a strong commitment to quality and efficient performance within a dynamic hotel environment. This role requires an individual who can manage multiple tasks and maintain composure, especially during critical situations.</p> <h3 >Required Qualifications and Skills</h3>
<ul >
<li >Prior laundry or housekeeping experience.</li>
<li >Physical stamina and ability to lift heavy objects.</li>
<li >Attention to detail and a commitment to quality.</li>
<li >Ability to work effectively in a fast-paced environment.</li>
<li >Basic knowledge of laundry equipment and chemicals.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time position is based at Hilton in Riyadh, Saudi Arabia. The role operates within a hotel setting, requiring constant interaction with various departments and a focus on maintaining high service standards and operational efficiency.</p> <h3 >Application Information</h3>
<p >Interested candidates for the <strong >Order Taker</strong> position are encouraged to apply. The salary for this role will be discussed directly with qualified applicants during the interview process.</p>
<p><b>POSITION SUMMARY</b></p><p><br></p><p><br></p><p> Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. CRITICAL TASKS Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS). Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Maintain awareness of undesirable persons on property premises. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. Complete appropriate safety training and certifications to perform work tasks. Policies and Procedures Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Perform other reasonable job duties as requested. Guest Relations Address guests' service needs in a professional, positive, and timely manner. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Assist other employees to ensure proper coverage and prompt guest service. Thank guests with genuine appreciation and provide a fond farewell. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Communication Provide assistance to coworkers, ensuring they understand their tasks. Speak to guests and co-workers using clear, appropriate and professional language. Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma/G.E.D. equivalent</li><li>At least 1 year of related work experience</li><li>At least 1 year of supervisory experience</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About the Role</p><p><br></p><p>A distinguished private individual in Jeddah is seeking a dedicated, well-presented live-in houseman (housekeeper) to join an established household team. This is a discreet, high-profile household that values genuine skill, a willing attitude, and absolute discretion above years on paper. The successful candidate will maintain the residence to an exacting standard and take real pride in the work.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>- Maintain the residence to a consistently high standard: cleaning, dusting, polishing, and care of fine furnishings, with a rotating deep-clean schedule</p><p>- Laundry, ironing, and garment care, including beds and household linens</p><p>- Keep living spaces tidy, organized, and guest-ready at all times</p><p>- Monitor and restock household supplies, flagging items to reorder</p><p>- Prepare light meals such as sandwiches, salads, and simple dishes, and keep the kitchen clean, stocked, and orderly</p><p>- Provide attentive daily care for the household pets (dogs, cats, and parrots): feeding, water, cleanup, walking, basic grooming, and accompanying them to vet visits</p><p>- Set and serve the table when the household entertains, formal or casual, with full setup and reset</p><p>- Coordinate smoothly with the rest of the household staff</p><p><br></p><p>What We Offer</p><p><br></p><p>- Iqama sponsorship provided, with transfer arranged for candidates already in Saudi Arabia</p><p>- Comfortable live-in accommodation with daily provisions</p><p>- Generous leave and home-travel arrangements</p><p>- Compensation well above standard household rates for the right candidate</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>- Genuine, hands-on skill in running a fine home to a high standard; experience in a formal or high-end household is an advantage, not a requirement</p><p>- Fluent spoken English</p><p>- Comfortable and reliable with dogs, cats, and parrots</p><p>- Absolute discretion and respect for the privacy of a private household</p><p>- Settled and dependable, seeking a long-term position with one household</p><p>- Verifiable references and a clean background</p><p><br></p></div>
Role Overview:<br>We are seeking an experienced Housekeeping Manager to lead the housekeeping function of a 5-star luxury property in Riyadh. This role is responsible for delivering exceptional standards of cleanliness, hygiene, presentation, and guest experience across all rooms and public areas, while driving team performance, quality control, and operational excellence.<br>Key Responsibilities Oversee daily housekeeping operations across guest rooms, suites, public areas, back-of-house, and staff accommodation (if applicable). Ensure 5-star cleanliness and presentation standards are consistently maintained and exceeded. Coordinate daily room status updates with Front Office to support smooth check-ins/outs and VIP readiness. Lead effective planning for high occupancy periods, events, and peak seasons. Manage, coach, and motivate the housekeeping team including supervisors, attendants, and linen runners. Set clear daily priorities, conduct briefings, allocate staffing, and ensure productivity targets are met. Monitor performance through KPIs and implement corrective actions where needed. Support recruitment, onboarding, scheduling, training, and ongoing skills development. Conduct regular inspections of rooms and public areas using luxury service checklists. Manage guest feedback/complaints related to housekeeping with speed, professionalism, and root-cause resolution. Ensure VIP and special-request rooms are prepared to the highest standard with attention to detail. Maintain full compliance with health, hygiene, safety, and sanitation standards aligned with luxury hospitality norms and local regulations. Ensure safe handling and storage of cleaning chemicals and equipment. Implement and monitor SOPs for hygiene, deep cleaning, pest control coordination, and infection prevention practices. Manage housekeeping inventory, linen operations, and amenities to ensure availability and cost efficiency. Control par stock, track usage, minimize wastage, and coordinate procurement with relevant departments. Work closely with Laundry (internal/outsourced) to maintain linen quality, turnaround times, and replacement planning. Collaborate with Engineering/Maintenance on room defects, preventive maintenance, and out-of-order room follow-up. Coordinate with Security and other departments for lost & found processes and guest/property safety. Partner with F&B and Events teams for set-ups, special functions, and VIP arrangements.<br>Candidate Profile (Requirements) Proven experience as a Housekeeping Manager / Assistant Housekeeping Manager in a 5-star hotel or luxury resort. Strong leadership, team management, and quality inspection expertise. Solid understanding of luxury housekeeping standards, SOPs, and guest service excellence. Strong knowledge of hygiene, HSE compliance, and chemical safety. Excellent organizational skills with the ability to manage high-volume operations. Experience in large facilities / luxury hospitality is highly preferred. Strong communication skills in English (Arabic is a plus).
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>The FAENA Movement</strong> is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br>As we continue our expansion into the Kingdom of Saudi Arabia, <strong>FAENA The Red Sea</strong> will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><br><br>Job Description<br><br><p><strong>JOB OVERVIEW </strong></p><br><p>A Spa Attendant ensures a clean, comfortable, and welcoming spa environment by managing cleanliness, restocking supplies, assisting guests with robes and directions, handling basic inquiries/bookings, and supporting therapists and reception; key duties include maintaining locker rooms, laundry, and guest orientation, requiring excellent customer service, multitasking, and stamina for a fast-paced setting. </p><br><p><strong>DUTIES AND RESPONSIBILITIES </strong></p><br><ul><li><p>Guest Services: Greet guests, offer refreshments, provide spa tours, answer questions, and assist with changing into robes. </p><br></li></ul><ul><li><p>Cleanliness & Maintenance: Keep all spa areas (locker rooms, relaxation lounges, treatment rooms) spotless, including floors, mirrors, and furniture; manage laundry. </p><br></li></ul><ul><li><p>Operations Support: Restock towels, water, amenities, and retail products; coordinate with the spa team for smooth daily operations. </p><br></li></ul><ul><li><p>Administrative Tasks: Handle basic phone inquiries, manage simple bookings or rescheduling, and process payments. </p><br></li></ul><ul><li><p>Inventory: Assist with stock control for linens, consumables, and retail items. </p><br></li></ul><br>Qualifications<br><br><p><strong>QUALIFICATIONS DESIRED </strong></p><br><ul><li><p>Customer Service: Strong communication, interpersonal, and multitasking skills. </p><br></li></ul><ul><li><p>Physical Stamina: Ability to stand for long periods, lift moderately, and work in a fast-paced environment. </p><br></li></ul><ul><li><p>Knowledge: Basic understanding of spa treatments and procedures is beneficial. </p><br></li></ul><ul><li><p>Experience: Previous 5-star hospitality or spa experience is required. </p><br></li></ul><ul><li><p>Attitude: Positive, friendly, and a team player. </p><br></li></ul><ul><li><p>Basic understanding of cleaning chemicals and safety procedures </p><br></li></ul><ul><li><p>Strong physical stamina and reliability </p><br></li></ul><ul><li><p>Ability to communicate effectively and follow instructions </p><br></li></ul><br>Additional Information<br><br><p><strong>SKILLS </strong></p><br><ul><li><p>High attention to detail </p><br></li></ul><ul><li><p>Team-oriented with excellent time management </p><br></li></ul><ul><li><p>Discreet, quiet, and efficient while working in guest areas </p><br></li></ul><ul><li><p>Able to prioritize and respond to urgent cleaning or delivery needs </p><br></li></ul><p><strong>PHYSICAL DEMANDS AND WORK ENVIRONMENT </strong></p><br><ul><li><p>Endure various physical movements throughout the work areas </p><br></li></ul><ul><li><p>Ability to move safely in uneven terrain or in confined spaces </p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About the Housekeeping Supervisor Role</h3>
<p >Marriott International is seeking a <strong >Housekeeping Supervisor</strong> for a full-time position in Riyadh and Ad Dir'iyah. This role involves overseeing the cleanliness and quality standards of guest rooms, public areas, and facilities. The supervisor manages daily housekeeping operations, coordinates with various departments, and supports management in employee development and operational efficiency. Candidates should have 0-1 years of relevant experience.</p> <h3 >Core Responsibilities</h3>
<p >The Housekeeping Supervisor is responsible for ensuring high standards of cleanliness and operational efficiency. Key duties include:</p>
<ul >
<li >Inspecting guest rooms, public areas, and the pool to ensure quality standards are consistently met.</li>
<li >Managing the daily activities of Housekeeping and Laundry staff.</li>
<li >Coordinating efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.</li>
<li >Identifying and resolving issues related to discrepant room statuses with the Front Desk.</li>
<li >Assisting management with various human resources functions, including hiring, training, scheduling, performance evaluation, counseling, discipline, and employee motivation.</li>
</ul> <h3 >Operational Duties and Coordination</h3>
<p >This role involves detailed operational tasks to maintain service quality and efficiency:</p>
<ul >
<li >Running sold room reports, verifying room status, determining discrepant rooms, prioritizing cleaning, and updating departing guest room statuses.</li>
<li >Preparing, distributing, and communicating changes in room assignments to Housekeeping staff.</li>
<li >Documenting and communicating outstanding issues to the next shift and completing required paperwork, including reports, worksheets, and activity logs.</li>
<li >Identifying and reporting preventative or other maintenance issues in public areas or guest rooms, and contacting Engineering for urgent repairs.</li>
<li >Responding promptly to requests from guests, the Front Desk, or At Your Service.</li>
<li >Entering guest rooms following established access procedures and reporting missing property or damages to management.</li>
<li >Ensuring cleanliness and condition of assigned areas meet designated standards using checklists, and selecting appropriate cleaning chemicals and personal protective equipment (PPE) according to regulations.</li>
<li >Completing incident reports for any occurrences during the shift.</li>
</ul> <h3 >Safety, Security, and Policy Adherence</h3>
<p >Adherence to safety, security, and company policies is paramount in this role:</p>
<ul >
<li >Reporting work-related accidents or injuries immediately to management.</li>
<li >Identifying and correcting unsafe work procedures or conditions, or reporting them to management and security/safety personnel.</li>
<li >Following Hazardous Material Management Program procedures for handling and disposing of chemicals, including the use of Material Safety Data Sheets (MSDS).</li>
<li >Complying with all company and department safety, security, and emergency policies and procedures.</li>
<li >Maintaining awareness of property premises to identify and address any undesirable persons.</li>
<li >Utilizing proper equipment, wearing appropriate personal protective clothing (PPE), and employing correct lifting procedures.</li>
<li >Protecting the privacy and security of guests and coworkers, maintaining confidentiality of proprietary information, and safeguarding company assets.</li>
<li >Ensuring uniform, nametags, and personal appearance are clean, hygienic, professional, and compliant with company policies.</li>
</ul> <h3 >Required Skills and Qualifications</h3>
<p >Candidates for this role should possess the following qualifications and demonstrate proficiency in key areas:</p>
<ul >
<li >0-1 years of experience in a relevant hospitality or supervisory role.</li>
<li >Demonstrated ability to address guests' service needs professionally, positively, and in a timely manner, including active listening, welcoming guests, and anticipating their needs.</li>
<li >Strong communication skills, including speaking to guests and coworkers using clear, appropriate, and professional language, and exchanging information effectively.</li>
<li >Capability to assist management in assigning tasks, serving as a departmental role model, motivating employees, ensuring resources and training, and monitoring compliance with company standards.</li>
<li >A collaborative approach to working with others, supporting coworkers, treating them with dignity and respect, handling sensitive issues with tact and confidentiality, and promoting teamwork.</li>
<li >Commitment to quality assurance expectations and standards, including monitoring the performance of others to ensure adherence.</li>
</ul> <h3 >Physical Demands</h3>
<p >The role of Housekeeping Supervisor requires the ability to perform various physical tasks, including:</p>
<ul >
<li >Moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.</li>
<li >Pushing and pulling a loaded housekeeping cart and other work-related machinery over various surfaces.</li>
<li >Reaching overhead and below the knees, bending, twisting, pulling, and stooping.</li>
<li >Standing, sitting, kneeling, or walking for extended periods throughout a work shift.</li>
<li >Grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li>
<li >Entering and locating work-related information using computers and/or point-of-sale systems, and reading and visually verifying information in various formats.</li>
<li >Moving at a speed required to respond to work situations and visually inspecting tools, equipment, or machines.</li>
<li >Navigating narrow, confined, or elevated spaces, and moving over sloping, uneven, or slippery surfaces, including stairs and ramps.</li>
<li >Continual use of manual dexterity and gross motor skills, with frequent use of bi-manual dexterity and fine motor skills.</li>
</ul>
<h3 >About Faena The Red Sea</h3>
<p >The FAENA Movement is defined by art, culture, and community, drawing inspiration from soulful traditions and imaginative design. The culture emphasizes authentic hospitality and transformative experiences, creating environments where ideas are realized through collaboration and purpose. As part of its expansion into the Kingdom of Saudi Arabia, <strong >FAENA The Red Sea</strong> is establishing a new presence, focused on beauty, wonder, and connection within the hospitality sector.</p> <h3 >The Spa Attendant Role</h3>
<p >The Spa Attendant is responsible for maintaining a clean, comfortable, and welcoming spa environment at Faena The Red Sea in Saudi Arabia. This full-time position involves managing the cleanliness of spa facilities, restocking supplies, and providing direct support to guests and the spa team. The role is integral to ensuring smooth daily operations and a positive guest experience.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Greet guests, offer refreshments, provide spa tours, answer questions, and assist with changing into robes.</li>
<li >Maintain all spa areas, including locker rooms, relaxation lounges, and treatment rooms, ensuring they are spotless. This includes cleaning floors, mirrors, and furniture.</li>
<li >Manage laundry operations for spa linens.</li>
<li >Restock towels, water, amenities, and retail products throughout the spa.</li>
<li >Coordinate with the spa team to ensure smooth daily operations.</li>
<li >Handle basic phone inquiries and manage simple bookings or rescheduling requests.</li>
<li >Process payments for spa services or retail products.</li>
<li >Assist with stock control for linens, consumables, and retail items.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >0-1 years of experience in a related service role.</li>
<li >Demonstrated excellent customer service skills.</li>
<li >Ability to multitask effectively in a dynamic environment.</li>
<li >Possess stamina for a fast-paced work setting.</li>
</ul> <h3 >Work Environment and Physical Demands</h3>
<p >The role requires the ability to endure various physical movements throughout the work areas. Candidates must be able to move safely in uneven terrain or confined spaces as needed to perform duties within the spa facility.</p> <h3 >Opportunity at Faena The Red Sea</h3>
<p >This position offers an opportunity to contribute to the establishment of Faena The Red Sea, supporting its commitment to authentic hospitality and guest satisfaction.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Core Responsibilities Intuitive Guest Care : Orchestrate seamless "resident" journeys from pre-arrival to a "fond farewell". This includes personally greeting VIPs and long-stay guests, conducting in-suite check-ins, and providing comprehensive suite orientations. Bespoke Experience Curation : Design "wow moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services : Deliver expert-level packing and unpacking, garment pressing, laundry valet, and professional shoe-shining to the highest luxury standards. Dining & Social Facilitation : Manage in-suite dining experiences, including the service of afternoon tea, evening canap s, and private meals with meticulous attention to table presentation. Team Leadership : Supervise daily butler operations, allocate resources, and mentor junior staff to ensure all interactions align with the "Raffles Brand Personality" charming, graceful, thoughtful, and welcoming. Guest Intelligence : Maintain and update exhaustive guest profiles, noting specific "quirks" and preferences to ensure a seamless "elite relay" between shifts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications Required Skills & Qualifications</h2><ul><li><strong>Experience</strong> : Typically a minimum of 2 5 years in luxury hospitality (5-star/Forbes-rated environments), with a proven track record in butler or high-end guest relations.</li><li><strong>Education</strong> : A Diploma or Degree from a recognized school for Tourism and Hotel Management is often required.</li><li><strong>Cultural Savvy</strong> : Deep understanding of international luxury traveler expectations and, depending on the location, local etiquette</li><li><strong>Communication</strong> : Exceptional English proficiency is mandatory; ability to speak additional languages is a significant advantage for global clientele.</li><li><strong>Technical Proficiency</strong> : Knowledge of property management systems like Opera PMS and other task delegation platforms.</li></ul><h2>The "Raffles Standard" Personality</h2>A successful Senior Butler must embody these specific brand values:<ul><li><strong>Emotional Luxury</strong> : The ability to build genuine, warm, and professional connections that transcend basic service.</li><li><strong>The "Butler Did It" Spirit</strong> : A witty, stylish, and resourceful approach to problem-solving and service.</li><li><strong>Discretion & Privacy</strong> : Respecting guest space and maintaining absolute confidentiality at all times.</li></ul><p></p></section>
<p>JOB SUMMARY Reports to the Director of Human Resources. Responsible for staff dormitory operations, including ensuring the dormitory is in safe and clean and dormitory policies are followed by employees.</p><p>CORE WORK ACTIVITIES Managing Employee Housing Goals Based on the Dormitory Enrollment Request, assign rooms to the staff on check -in day. Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff Upon staff check-out from the dormitory, completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up. Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed. Schedules regular dormitory cleanliness inspection. Liaises with contractor for pest control on regular basis Implements the Dormitory Rules and Regulations. Report special disciplinary issues to Director of Human Resources and educates employees as needed. Maintains room key copies per policy. . Liaises with contractor to conduct regular checks on the fire equipments and room electrical facilities; keeps records per policy. Works with hotel Loss Prevention Director to organize dormitory Fire Drill on regular basis. Implement the Dormitory Visitor Policy. Maintains knowledge of dormitory contract terms and reports/ follows up for any deviations to the contract. Completes the dormitory staff duty roaster per required schedule and submits for approval. Maintains records of dormitory issues (e.g., maintenance requests, special staff requests, check in and out details). Updates rooming list on weekly basis and submits to Human Resources. Assist Director of Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule. Liaises with Laundry to change the linens on weekly basis. Maintains the appropriate amount of store items (e.g., chemicals, garbage bags). Maintains an inventory for all dormitory items owned by the location (e.g., bunk beds, wardrobe, linens, electrical utensils, chemicals).</p><p>Conducting Human Resource Activities Solicits employee feedback, utilizing an open door policy. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Participates in employee progressive discipline procedures.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in human resources, management operations, or related professional area.</p>
<p>JOB SUMMARY Reports to the Director of Human Resources. Responsible for staff dormitory operations, including ensuring the dormitory is in safe and clean and dormitory policies are followed by employees.</p><p>Managing Employee Housing Goals Based on the Dormitory Enrollment Request, assign rooms to the staff on check -in day. Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff Upon staff check-out from the dormitory, completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up. Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed. Schedules regular dormitory cleanliness inspection. Liaises with contractor for pest control on regular basis Implements the Dormitory Rules and Regulations. Report special disciplinary issues to Director of Human Resources and educates employees as needed. Maintains room key copies per policy. . Liaises with contractor to conduct regular checks on the fire equipments and room electrical facilities; keeps records per policy. Works with hotel Loss Prevention Director to organize dormitory Fire Drill on regular basis. Implement the Dormitory Visitor Policy. Maintains knowledge of dormitory contract terms and reports/ follows up for any deviations to the contract. Completes the dormitory staff duty roaster per required schedule and submits for approval. Maintains records of dormitory issues (e.g., maintenance requests, special staff requests, check in and out details). Updates rooming list on weekly basis and submits to Human Resources. Assist Director of Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule. Liaises with Laundry to change the linens on weekly basis. Maintains the appropriate amount of store items (e.g., chemicals, garbage bags). Maintains an inventory for all dormitory items owned by the location (e.g., bunk beds, wardrobe, linens, electrical utensils, chemicals).</p><p>Conducting Human Resource Activities Solicits employee feedback, utilizing an open door policy. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Participates in employee progressive discipline procedures.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in human resources, management operations, or related professional area.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview/Basic Function: The Housekeeping Floor Supervisor is responsible for the overall cleanliness, condition, and presentation of all guestrooms and guest corridors on the assigned floors at Rosewood AMAALA. Leading a team of Villa Attendants and Housemen, this role ensures that rooms are serviced to ultra-luxury standards, in full alignment with Rosewood s Brand and Forbes Travel Guide / LQA criteria. The Floor Supervisor coordinates daily Villa cleaning, inspections, and special requests, working closely with Front of House, Engineering, Laundry, and every department to deliver immaculate, comfortable, and personalized accommodation for every guest.</p><p>Responsibilities:</p><ul><li>Supervise and support Room Attendants and Housemen on assigned floors, ensuring efficient and high-quality room cleaning.</li><li>Allocate daily room and section assignments based on occupancy, arrivals, departures, and staffing levels.</li><li>Conduct pre-shift briefings to communicate priorities, VIP rooms, special requests, and quality focus areas.</li><li>Provide on-the-job coaching, corrective feedback, and recognition to build a motivated, high-performing team.</li><li>Participate in recruitment, onboarding, and training of new housekeeping colleagues assigned to guest floors.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level daily following the LQA and Brand standards in every task daily</li><li>Perform Go Audit and Uniforms for inspections of guestrooms, suites, and corridors to verify cleanliness, setup, amenities, and maintenance.</li><li>Check VIP, long-stay, and special-attention rooms personally to ensure impeccable presentation and correct amenities.</li><li>Verify that all guest supplies (amenities, linen, towels, collateral) are correctly placed, in good condition, and replenished according to standards.</li><li>Ensure corridors, service areas, and guest lift lobbies on the floor are clean, tidy, and free of equipment and clutter.</li><li>Respond promptly to guest requests and preferences related to room service, extra amenities, pillows, and other special needs.</li><li>Work closely with Front of House regarding room status, walk in rooms, early arrivals, late check-outs, and room moves.</li><li>Coordinate with Engineering to report, follow up, and close maintenance issues (AC, plumbing, lights, equipment) in guestrooms and corridors.</li><li>Communicate with Laundry regarding linen needs, special items, and any quality concerns.</li><li>Work with Security on matters related to room access, Do Not Disturb rooms, lost-and-found items, and safety incidents on the floor.</li><li>Ensure accurate and timely updating of room status (clean, inspected, out-of-order, out-of-service) in the PMS.</li><li>Prepare or review daily reports (room assignment sheets, inspection lists, discrepancy reports) and take corrective actions as needed.</li><li>Ensure all Housekeeping colleagues follow safe working practices, correct lifting techniques, and proper hygiene protocols.</li><li>Remove soil, dirt, soap build-up and hair from bath Villa mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.</li><li>Enforce hygiene protocols in guest rooms and service areas, paying special attention to high-touch surfaces and sanitation standards.</li><li>Make sure fire exits, stairwells, and emergency routes connected to the floor are always accessible and free from obstruction.</li><li>Ensure team knowledge and readiness for emergency procedures, including guest evacuation on assigned floors.</li><li>Replace facial, toilet tissue and bath Villa amenities in correct amount and location.</li><li>Inspect condition of bathrobes and replace soiled/damaged ones.</li><li>Remove dirty bed linen and make up bed with clean linen.</li><li>Replace laundry bags and slips.</li><li>Clean closets and door tracks on check-out rooms, removing dust and debris.</li><li>Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.</li><li>Dust and polish all furniture.</li><li>Realign furniture to floor plan.</li><li>Open all drawers/doors in check-out rooms and remove items left by guest guests inside.</li><li>Check under bed(s), chairs and sofa for debris and remove if present.</li><li>Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.</li><li>Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.</li><li>Remove dust and debris on television, VCR, clock radio, remote control and cable box.</li><li>Set correct time on clock; correct TV channel; correct movie rental insert.</li><li>Clean all lamps and light switches; check for proper working order.</li><li>Remove dust, spots and smears from windows, ledges and frames.</li><li>All other duties as required by Supervisor / Managers</li></ul><p>Accountability:</p><ul><li>Held accountable and committed whatever it takes to comply with the company s OSHMS Policies, OSHMS Procedure, & Operational Works Instruction and any other relevant legislation applies within the organization.</li><li>Held accountable to take care of his own health and safety, other person in the workplace that may be affected by their acts or omission at work.</li><li>To report to his supervisor or respective Manager.</li></ul><p>Qualifications:</p><ul><li>Experience: Minimum two years experience cleaning hotel guest rooms.</li><li>Education: High school diploma.</li><li>General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Technical Skills: Knowledge of proper chemical handling procedures; familiarity with cleaning equipment and supplies.</li><li>Language: Required to speak, read and write English, with fluency in other languages preferred.</li><li>Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li><li>Licenses & Certifications: None required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: Minimum two years experience cleaning hotel guest rooms.</li><li>Education: High school diploma.</li><li>General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Technical Skills: Knowledge of proper chemical handling procedures; familiarity with cleaning equipment and supplies.</li><li>Language: Required to speak, read and write English, with fluency in other languages preferred.</li><li>Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li><li>Licenses & Certifications: None required.</li></ul><p></p></section>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">The Ritz-Carlton Hotel Company, *** is seeking a <strong style="font-weight:700;">Supervisor Housekeeping</strong> to join its team in the Red Sea region. This full-time role involves inspecting guest rooms, public areas, and the pool after cleaning to ensure adherence to quality standards. The Supervisor will assist the Housekeeping Department in managing daily activities and act as a liaison for coordinating efforts with Engineering, the Front Office, and Laundry.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Prepare room availability reports, verify room status, identify discrepancies in room availability, prioritize room cleaning, and update the status of departing guest rooms.</li>
<li style="margin:0 0 6px;">Document and resolve room discrepancy issues with the Front Desk.</li>
<li style="margin:0 0 6px;">Prepare, distribute, and communicate changes made to assignment sheets or work boards.</li>
<li style="margin:0 0 6px;">Communicate all relevant issues to the next shift.</li>
<li style="margin:0 0 6px;">Complete all required paperwork accurately.</li>
<li style="margin:0 0 6px;">Assist management with employee hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching.</li>
<li style="margin:0 0 6px;">Comply with all company safety policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.</li>
<li style="margin:0 0 6px;">Ensure that both uniform and personal appearance are neat and professional.</li>
<li style="margin:0 0 6px;">Maintain the privacy of company proprietary information and protect company assets.</li>
<li style="margin:0 0 6px;">Support all co-workers and treat them with dignity and respect.</li>
<li style="margin:0 0 6px;">Support the team in achieving common goals.</li>
<li style="margin:0 0 6px;">Comply with quality assurance expectations and standards.</li>
<li style="margin:0 0 6px;">Perform other reasonable job duties as requested by supervisors.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Physical Requirements and Abilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Move at a speed required to respond to work situations (*, running, walking, jogging).</li>
<li style="margin:0 0 6px;">Read and visually verify information in various formats (*, small print).</li>
<li style="margin:0 0 6px;">Visually inspect tools, equipment, or machines (*, to identify defects).</li>
<li style="margin:0 0 6px;">Enter and locate work-related information using computers or point-of-sale systems.</li>
<li style="margin:0 0 6px;">Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good eye-hand coordination.</li>
<li style="margin:0 0 6px;">Reach overhead and below the knees, including bending, twisting the waist, pulling, and stooping.</li>
<li style="margin:0 0 6px;">Move through narrow, confined, or elevated spaces.</li>
<li style="margin:0 0 6px;">Move over sloping, uneven, or slippery surfaces and stairs.</li>
<li style="margin:0 0 6px;">Ascend and descend stairs and/or service ramps.</li>
<li style="margin:0 0 6px;">Continuously use manual dexterity and motor skills, frequently employing both hands and fine motor functions.</li>
<li style="margin:0 0 6px;">Move, lift, carry, and place objects weighing 55 pounds (** Kg) or less without assistance, and more than 55 pounds (** Kg) with assistance.</li>
<li style="margin:0 0 6px;">Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.</li>
<li style="margin:0 0 6px;">Stand, sit, kneel, or walk for extended periods or frequently throughout the entire work shift.</li>
<li style="margin:0 0 6px;">Listen and respond appropriately to other employees' concerns.</li>
<li style="margin:0 0 6px;">Speak with others using clear and professional language.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About The Ritz-Carlton</h3>
<p style="margin:0 0 12px; ************;">The Ritz-Carlton Hotel Company, *** operates over 100 hotels worldwide, recognized for its commitment to luxury service and guest care. The company aims to attract professionals who uphold its "Gold Standards," which serve as the foundation for daily operations and service delivery. These standards encompass the employee promise, credo, and service values, contributing to The Ritz-Carlton's reputation as a leading global luxury hospitality brand. The Ritz-Carlton is part of the Marriott International portfolio of brands.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for this position should possess <strong style="font-weight:700;">5-10 years of relevant experience</strong> in housekeeping operations, preferably within a luxury hotel environment. The role requires strong organizational skills, attention to detail, and the ability to coordinate effectively across multiple departments.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Type</h3>
<p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position based in the <strong style="font-weight:700;">Red Sea</strong> region, offering an opportunity to contribute to a renowned luxury hospitality brand.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Laundry Associate Wardrobe Role</h3>
<p style="margin:0 0 12px; ************;">Rosewood Red Sea is seeking a <strong style="font-weight:700;">Laundry Associate – Wardrobe</strong> to join its team in Saudi Arabia. This full-time position is integral to the daily operation of the wardrobe and uniform section within the Housekeeping and Laundry Department, ensuring all operations meet luxury hospitality standards and hotel procedures.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Purpose of the Role</h3>
<p style="margin:0 0 12px; ************;">The Laundry Associate – Wardrobe plays a key role in maintaining professional presentation standards across the hotel. This involves ensuring all associates receive clean, well-maintained, and properly fitted uniforms in a timely and efficient manner, directly contributing to the overall success of the hotel and guest satisfaction.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities: Uniform Management</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Issue, receive, inspect, store, and coordinate associate uniforms according to established procedures.</li>
<li style="margin:0 0 6px;">Collect and open the Wardrobe room promptly to ensure associates receive uniforms on time.</li>
<li style="margin:0 0 6px;">Issue new associates’ wardrobes upon arrival and collect former associates’ wardrobes before departure, ensuring good condition and necessary repairs.</li>
<li style="margin:0 0 6px;">Receive, sort, and double-check the condition of uniforms, thoroughly recording all outgoing and incoming items from outsourced laundry before storing and issuing.</li>
<li style="margin:0 0 6px;">Prepare and dispatch uniforms to outsourced laundry according to hotel procedures, ensuring timely follow-up for return.</li>
<li style="margin:0 0 6px;">Verify the quality, cleanliness, pressing standards, and quantity of all uniforms returned from outsourced laundry, reporting discrepancies to the Laundry Supervisor.</li>
<li style="margin:0 0 6px;">Inform the Tailor/Laundry Supervisor of any unremovable stains, damage, or abuse noticed in checked uniforms.</li>
<li style="margin:0 0 6px;">Separate uniforms requiring repair or special treatment and forward them to the Tailor and/or Laundry Manager for immediate action.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Coordination and Inventory</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ensure all associate wardrobes returned from laundry are stored carefully with strict control maintained.</li>
<li style="margin:0 0 6px;">Maintain sufficient stock of uniforms, bags, and laundry lists for associates.</li>
<li style="margin:0 0 6px;">Assist the Tailor/Laundry Supervisor in checking the quality and quantity of all new incoming textiles to ensure they meet hotel specifications and apply accurate stamps.</li>
<li style="margin:0 0 6px;">Inform the Housekeeping office of any stock required (*, buttons, wardrobe orders) before it runs out.</li>
<li style="margin:0 0 6px;">Liaise with the current wardrobe supplier regarding orders or issues, ensuring a clear handover if matters are unresolved.</li>
<li style="margin:0 0 6px;">Keep associates and their managers updated on any problems that may delay wardrobe arrival.</li>
<li style="margin:0 0 6px;">Conduct sweeps of female and male locker rooms to collect any left wardrobe items for laundering and recirculation.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Departmental Support and Administrative Duties</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support new members of the housekeeping team.</li>
<li style="margin:0 0 6px;">Ensure a sound knowledge of all wardrobe garments, aligning with a ‘retail’ ambience.</li>
<li style="margin:0 0 6px;">Complete all paperwork clearly and accurately, ensuring it is up to date.</li>
<li style="margin:0 0 6px;">Deal with associate queries professionally.</li>
<li style="margin:0 0 6px;">At the end of each month, divide and code all invoices by department.</li>
<li style="margin:0 0 6px;">Check outsourced laundry invoices for accuracy in quantities and services before submission.</li>
<li style="margin:0 0 6px;">Report all malfunctions on assigned floors to the Engineering department and follow up as required.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Workplace Standards and Equipment Maintenance</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ensure the wardrobe area is always in immaculate condition.</li>
<li style="margin:0 0 6px;">Ensure all company minimum brand standards have been implemented.</li>
<li style="margin:0 0 6px;">Ensure all associates’ equipment, including embroidery and sewing machines, is well-maintained and in proper working order.</li>
<li style="margin:0 0 6px;">Embroider pillowcases and other items as required.</li>
<li style="margin:0 0 6px;">Ensure the safety and return of all key cards and iPods, reporting any loss immediately to the housekeeping office.</li>
<li style="margin:0 0 6px;">Turn lost and found items directly into Security, following the lost property procedure.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.<br><br>As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:<br><br>• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards <br>• Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests<br>• Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed<br>• Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area <br>• Follow up with engineering department on preventive maintenance and repair orders<br>• Check daily production according to priorities and assist in the activities of the maker<br>• Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction <br>• Ensure that laundry employees are knowledgeable about hotel services and facilities</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Work closely with both the Rooms and Food & Beverage Divisions to execute their uniform programs.</p><p>The ability to present new initiatives to the Senior Management Team.</p><p>Creating and revising of Standard Operating Procedures (SOP) for the Laundry and Valet Departments</p><p>Supporting of the Laundry Department during the absence of the Laundry Manager</p><p>Conducting departmental uniform inventories on a semi-annual basis</p><p>Ordering of Uniforms through the appropriate purchasing structure while maintaining appropriate par levels</p><p>Responsible for maintaining Uniform Budgets</p><p>Ensuring the daily completion of payroll</p><p>Professionally handle guest feedback or concerns with guest laundry program</p><p>Organization of the measuring and sizing of colleagues for uniforms</p><p>Researching, analyzing, presenting and implementing of new departmental uniforms</p><p>Conducting coaching sessions and performance reviews of Laundry & Valet Team</p><p>Prepare weekly Wildly Important Goals (WIGS) with a view to improving areas of main focus with a line of sight to the Hotel Goals.</p><p>Assisting the Laundry Manager with the quarterly Linen Inventories</p><p>Conducting monthly communication meetings</p><p>Promoting of Laundry and Valet accomplishments</p><p>Tracking of uniforms for all new hires and implementing an effective return policy</p><p>Maintaining a safe and hazard free work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous Supervisory experience is an asset</p><p>Ability to multi-task on a regular basis</p><p>Highly organized and detail orientated</p><p>Strong leadership skills/initiative with the ability to develop strong relationships with fellow colleagues</p><p>Solid background of proven computer skills including Microsoft Office</p><p>Must be flexible and able to do work a variety of shifts.</p><p>Formal education in Hospitality/Tourism an asset.</p><p>Must be articulate and have strong verbal and written communication skills</p>
Job Requirement – Technical Supervisor Position: Technical Supervisor – Commercial Kitchen & Laundry Equipment Location: Jeddah, Saudi Arabia Employment Type: Full-Time<br>Job Summary<br>We are seeking a highly experienced and hands-on Technical Supervisor to lead our field service operations for commercial kitchen and laundry equipment across Saudi Arabia. The ideal candidate must have extensive technical expertise in installation, preventive maintenance, troubleshooting, and repair of commercial foodservice and laundry equipment, along with proven leadership experience in supervising service technicians and ensuring excellent customer satisfaction. The successful candidate will be responsible for managing daily technical operations, supporting technicians with complex repairs, maintaining high service standards, and ensuring all work is completed safely, efficiently, and in accordance with company procedures.<br>Mandatory Requirements<br>Minimum 10 years of hands-on experience in commercial kitchen and laundry equipment installation, maintenance, and troubleshooting. Minimum 3 years of experience in a supervisory or team leadership role. Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, Refrigeration, or a related technical discipline. Strong knowledge of electrical, mechanical, gas, refrigeration, steam, hydraulic, and electronic control systems. Proven experience in troubleshooting and repairing commercial kitchen and laundry equipment. Ability to read and interpret electrical wiring diagrams, technical manuals, and equipment schematics. Good command of spoken and written English (Arabic is an advantage). Valid Saudi driving license. Willing and able to travel throughout Saudi Arabia as required. Strong leadership, communication, and problem-solving skills. Ability to work under pressure and manage multiple service activities simultaneously.<br>Key Responsibilities Technical Operations Supervise the installation, commissioning, maintenance, and repair of commercial kitchen and laundry equipment. Provide advanced technical support for complex equipment failures. Ensure preventive and corrective maintenance activities are completed according to schedule. Conduct equipment inspections and verify repair quality before customer handover. Ensure compliance with manufacturer specifications and company service standards.