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Since 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment. Job Overview:The Service Now Developer will be responsible for designing, developing, customizing, and maintaining solutions on the Service Now platform. The role includes supporting Service Now modules, developing platform components, integrating Service Now with third-party systems, and ensuring delivered solutions meet business and technical requirements.<br>Key Responsibilities:• Design, develop, and customize applications and solutions on the Service Now platform.• Configure and enhance Service Now modules based on business requirements.• Develop and maintain Service Now components such as Business Rules, Client Scripts, UI Policies, Script Includes, Workflows, and Flow Designer.• Create and customize forms, fields, tables, views, and UI actions.• Integrate Service Now with third-party systems using REST/SOAP APIs.• Develop reports and dashboards to support business and operational needs.• Perform unit testing, troubleshooting, debugging, and performance optimization.• Participate in requirement gathering and translate business needs into technical solutions.• Support Service Now platform upgrades and ensure backward compatibility.• Maintain technical documentation and follow Service Now development best practices.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Information Technology, or a related field.• 3+ years of experience as a Service Now Developer or in a similar Service Now technical role.• Strong knowledge of Service Now scripting, architecture, and platform development.• Hands-on experience with Java Script, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Workflows, and Flow Designer.• Experience configuring and customizing Service Now modules such as ITSM, CMDB, Service Catalog, and Knowledge Management.• Good understanding of ITSM processes, including Incident, Problem, Change, and Request Management.• Hands-on experience with Service Now integrations using REST/SOAP APIs.• Familiarity with Agile/Scrum methodologies.• Strong troubleshooting, problem-solving, communication, and documentation skills.<br>Preferred Qualifications:• Service Now certifications such as CSA, CAD, or CIS – ITSM.• ITIL knowledge or certification is a plus.• Experience with HRSD, CSM, or Sec Ops modules.• Knowledge of CMDB best practices and data modeling.• Experience working in enterprise or large-scale environments.
About 2PSince 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>We are looking for a dedicated Technical Support Engineer to provide technical support and operational monitoring for SMS, API, and Value-Added Services (VAS) platforms. The ideal candidate will have strong troubleshooting capabilities, customer support experience, SQL knowledge, and the ability to operate within a 24/7 support environment.<br>Key Responsibilities:• Provide first-line and second-line support to customers via phone, email, and support channels• Act as the primary helpdesk contact for customer inquiries, incidents, and complaints• Troubleshoot and resolve issues related to SMS services, SMPP connections, APIs, and web-based platforms• Monitor application performance, availability, and service health across production environments• Perform application testing, performance tuning, and incident resolution activities• Support customers during onboarding and guide them through service activation and usage• Investigate customer complaints, identify root causes, and provide effective solutions• Generate and analyze reports using SQL queries and database tools• Prepare technical documentation, user guides, and support reports• Monitor VAS SMS Gateways 24/7 and escalate critical issues when necessary• Collaborate with internal technical teams to ensure service continuity and customer satisfaction• Maintain accurate customer records and service logs<br>Required Skills:• Technical Support & Customer Service• Incident Management & Problem Management• SMS Platforms & VAS Services• SMPP Protocols & API Integrations• SQL Database Querying & Reporting• Application Monitoring & Performance Tuning• Troubleshooting & Root Cause Analysis• Technical Documentation & Reporting• Service Desk / Helpdesk Operations• Strong Communication & Customer Handling Skills<br>Qualifications:• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field• Experience in Technical Support, Application Support, Service Desk, or Customer Support roles• Strong knowledge of SQL databases and reporting• Experience supporting enterprise applications and customer-facing systems<br>Preferred Qualifications:• Experience supporting SMS Gateways, SMPP, or Messaging Platforms• Knowledge of ITIL Incident & Problem Management practices• Experience working in a 24/7 operations environment• Familiarity with Linux and application log analysis• Telecommunications or VAS industry experience is highly preferred
<h2 class="h5">Job description</h2>
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<span>a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Responsibilities Support the development, testing, and continuous enhancement of the Qiddiya employee application in collaboration with Technology and Workplace Effectiveness teams.<br> Assist in digitizing workplace services and transforming manual processes into user-friendly digital solutions and workflows.<br> Support the design and implementation of applications, forms, and workflows using Microsoft Power Platform and other low-code/no-code technologies.<br> Analyze operational data and business requirements to identify opportunities for automation, process improvement, and enhanced employee experience.<br> Develop and maintain dashboards, reports, and workflow solutions to support workplace service delivery and performance tracking.<br> Assist with integrating and consolidating data from multiple systems and sources to enable efficient and connected workplace services.<br> Collaborate with internal stakeholders to gather requirements, test solutions, and ensure successful implementation of digital initiatives.<br> Contribute to continuous improvement initiatives by identifying innovative technologies and digital solutions that enhance operational effectiveness and employee satisfaction.<br> - Bachelor's degree in Information Systems, Computer Science, Software Engineering, Business Information Technology, or a related field.<br> - Fresh graduate or up to 2 years of relevant experience in digital solutions, automation, application development, or technology-related roles.<br> - Knowledge of or strong interest in app development, low-code/no-code platforms, and digital transformation initiatives.<br> - Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI) and SharePoint is preferred.<br> - Understanding of data management, system integration, and workflow automation concepts.<br> - Ability to analyze data and convert business requirements into practical digital solutions.<br> - Strong problem-solving, analytical, and critical thinking skills.<br> - Excellent communication and stakeholder management abilities.<br> - Demonstrated learning agility with a passion for innovation, technology, and continuous improvement.<br> - Self-motivated individual with a proactive mindset and a strong desire to enhance the employee experience through digital solutions.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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Company Description Ben Q Corporation is a world-leading human technology and solutions provider guided by the vision of “Bringing Enjoyment ‘N’ Quality to Life,” focusing on lifestyle, business, healthcare, and education. Driven by the philosophy “Because it matters,” Ben Q designs people-centered, innovation-led products and services that improve everyday experiences and increase efficiency. This commitment shapes the company’s product development, business model, partnerships, and inclusive corporate culture. Ben Q invests significant resources and expertise in product design, visual display, mobile solutions, and network convergence technologies. The company continues to expand globally, aiming to delight users around the world with impactful, high-quality solutions.<br>Role Description The Business Development Manager – Corporate Systems Integration (SI) is a full-time, on-site role based in Riyadh. This role is responsible for identifying and developing new corporate SI business opportunities, building and maintaining relationships with key clients, partners, and system integrators, and driving revenue growth for Ben Q’s solutions portfolio. The manager will conduct market analysis, map target accounts, prepare and deliver proposals and presentations, and negotiate commercial terms in alignment with company guidelines. Daily activities include coordinating with internal product, marketing, and technical teams to design integrated solutions, managing the sales pipeline, and ensuring accurate forecasting and reporting. The role also involves representing Ben Q at industry events, tracking competitor activities, and providing feedback to refine go-to-market strategies and corporate offerings.<br>Qualifications Business development and sales skills, including opportunity identification, account management, and deal negotiation.4+ years of business development / enterprise sales experience within the IT Systems Integration industry in Saudi Arabia Experience in corporate systems integration, IT or AV solutions, and familiarity with enterprise technology environments. Strong relationship-building and stakeholder management capabilities across clients, partners, and internal teams. Strategic and analytical skills for market research, pipeline management, and sales forecasting. Excellent communication and presentation skills in English; Arabic proficiency is an advantage. Bachelor’s degree in Business, Engineering, IT, or a related field; advanced certifications in sales or project management are a plus. Proven track record in meeting or exceeding sales targets within the Middle East region, preferably in corporate or SI sectors. Ability to work on-site in Riyadh, travel within the region when required, and collaborate in a multicultural, fast-paced environment.
Company Description Pro V International is an award-winning global technology consulting firm focused on IT strategy, advisory, implementation, management, and optimization. The company delivers cloud technology, software implementation, business process optimization, and intelligent operations that improve organizational efficiency and business outcomes. Pro V designs technology stacks aligned with long-term business goals and is known for its responsive, client-focused teams. As a certified partner of leading platforms such as IFS Applications, Microsoft Azure, Tanium, Service Now, Boomi, Sugar CRM, and UiPath, Pro V offers deep expertise in modern enterprise solutions. Professionals joining Pro V can expect to work with advanced technologies in a collaborative, results-driven environment. On-site IFS Application Support Governance & Service Delivery Manager Location: Riyadh, Saudi Arabia Duration: 48 months Delivery model: One dedicated on-site lead supported by a lean offshore governance and specialist team Platforms: IFS FSM 6, IFS PSO 6 and future IFS upgrades or cloud transition Reporting: SEC Application/IT Management and Pro V Service Delivery Leadership Key Roles and Responsibilities:The On-site IFS Application Support Governance & Service Delivery Manager will act as Pro V’s single point of accountability for the operational delivery, governance, service performance, and compliance of the IFS managed-services engagement. The role will coordinate SEC stakeholders, Pro V’s on-site and offshore teams, IFS OEM, infrastructure teams and other vendors to ensure that services are delivered in accordance with contractual SLAs, governance standards, security requirements, and agreed quality measures. This position is not limited to project coordination. It is a senior governance and service-delivery role responsible for maintaining operational control, management visibility, audit readiness, escalation governance and continuous improvement throughout the four-year engagement. The SOW specifically requires an on-site Application Support Project Manager, an Operational Governance Framework, weekly and monthly governance meetings, SLA reporting, audit readiness and operational escalation management Act as the primary on-site point of contact between SEC, Pro V, IFS OEM and offshore teams. Establish and manage the Operational Governance Framework and governance calendar. Conduct weekly operational meetings and monthly service-review meetings. Monitor SLA, KPI, incident, problem, change and service-request performance. Coordinate P1/P2 incidents, escalations, RCA preparation and corrective actions. Manage IFS OEM escalations, response tracking, patches and hotfix coordination. Prepare monthly dashboards, service-health reports and management review packs. Maintain RAID, action, escalation, compliance and audit-evidence registers. Coordinate releases, upgrades, testing, deployment readiness and post-release stabilization. Ensure all documentation, SOPs and governance artefacts are complete and stored in SEC repositories. Drive continuous improvement, ticket reduction and service-performance optimization. Coordinate offshore functional, technical, reporting, PMO and compliance support teams. Ensure continuous on-site coverage and proper handover during leave or replacement. Report service risks, contractual deviations and improvement actions to SEC and Pro V management. The role serves as the single governance and service-delivery control point for the IFS FSM and PSO managed-services engagement. Recommended experience12+ years of overall IT service-delivery or application-support experience. At least 5 years in service governance, managed services or application-support leadership. Experience managing enterprise application support in a large and regulated organisation. Practical exposure to IFS FSM, IFS PSO, field service, service management or a comparable enterprise platform. Experience working in Saudi Arabia or the Middle East is strongly preferred. Experience coordinating on-site, offshore, OEM and customer teams. Proven ownership of SLA, KPI, RCA, audit and compliance deliverables. Essential competencies ITIL-based service-management knowledge Governance and service-review leadership SLA and KPI management Major-incident and escalation management Problem management and RCA Risk and compliance management Audit-readiness coordination Change and release governance Executive reporting Document and repository control Stakeholder management Strong presentation and communication skills Preferred qualifications PMP, PRINCE2 or equivalent project-management certification ITIL Foundation or higher IFS FSM, PSO or IFS Service Management exposure Managed-services or service-delivery certification Experience with Solution Manager or comparable ITSM tools Arabic communication capability is desirable; otherwise, bilingual documentation support must be available
Job Summary:The VP of Operations & Delivery is responsible for leading and optimizing end-to-end delivery across the organization, ensuring high-quality execution of Saa S products and services. This role oversees cross-functional teams including Software & Product Development, Consulting & Advisory, and Emerging Technologies, driving operational excellence, scalability, and customer satisfaction.<br>About the Company: The company is a technology solutions provider offering Saa S, consulting, and cloud services. It is part of a listed group and has over 400 employees, supporting clients in their digital transformation with scalable and innovative solutions.<br>Key Responsibilities1. Operations Leadership Define and execute the operational strategy aligned with company growth objectives. Establish scalable processes, governance frameworks, and KPIs across all delivery functions. Drive efficiency, cost optimization, and continuous improvement initiatives.2. Delivery & Execution Own full lifecycle delivery of Saa S products and client solutions (from ideation to deployment and support). Ensure projects are delivered on time, within scope, and within budget. Implement best practices in Agile, Dev Ops, and service delivery models.3. Software & Product Oversight Collaborate with Product and Engineering leaders to align product roadmap with delivery capabilities. Ensure high standards of software quality, performance, and security. Drive product release management, CI/CD pipelines, and innovation cycles.4. Consulting & Advisory Management Oversee delivery of consulting engagements, ensuring value realization for clients. Standardize methodologies, frameworks, and client engagement models. Support pre-sales and solution design with strong delivery input.5. Emerging Technologies Enablement Lead adoption and integration of emerging technologies (AI, Cloud, Cybersecurity, etc.). Evaluate new solutions and ensure alignment with business strategy. Build internal capabilities and competencies in advanced technology domains.<br>Key Qualifications Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).12–15+ years of experience in technology, Saa S, or ICT environments. Strong background in software delivery, consulting, and operational management.
Business Analyst Location: Riyadh, Saudi Arabia<br>At Maximus, we partner with governments and organisations to deliver innovative solutions that improve lives and strengthen communities. As we continue to expand across Saudi Arabia, we're investing in digital transformation, technology and customer experience to deliver smarter, more efficient public services. We're looking for a Business Analyst to join our growing Technology team in Riyadh. Working closely with business stakeholders, Product Managers, Solution Architects and delivery teams, you'll help understand business needs, define requirements and support the delivery of enterprise technology and digital solutions. This is a great opportunity for someone looking to build their career across business analysis, technology and digital product delivery, with exposure to complex transformation programmes across Saudi Arabia.<br>What you’ll be doing:Gather, analyse and document business and functional requirements across digital and technology initiatives. Support stakeholder workshops, requirements gathering and business process analysis. Develop clear business requirements, user stories, functional specifications and acceptance criteria. Analyse existing processes and identify opportunities for improvement through technology. Work closely with Product Managers, Solution Architects, Developers and QA teams throughout the delivery lifecycle. Support product and delivery backlog refinement and requirements prioritisation. Participate in Agile ceremonies including sprint planning, backlog refinement, reviews and retrospectives. Coordinate and support User Acceptance Testing (UAT). Gather stakeholder and user feedback to support continuous improvement. Maintain clear communication and documentation between business and technology teams.<br>What we’re looking for:3–5 years’ experience as a Business Analyst within technology, digital transformation or an enterprise environment. Experience delivering digital, CRM, ERP or enterprise application projects. Strong requirements gathering and documentation skills. Experience creating user stories and acceptance criteria. Good understanding of Agile delivery methodologies. Experience working with Product Managers, Product Owners, Solution Architects and software development teams. Bachelor’s degree in Business, Information Systems, Computer Science or a related discipline. Business Analysis, Agile or Scrum certifications are advantageous. Fluent Arabic and English communication skills are essential.<br>Why Maximus? You’ll join a growing Technology function and gain exposure across business analysis, digital products and enterprise technology delivery, working on transformation programmes that deliver meaningful outcomes for our clients and the communities they serve. If you’re looking to take the next step in your Business Analysis career, we’d like to hear from you.
<h3 >About the Role</h3>
<p >Alandalus Education is seeking a <strong >Strategic Performance & Business Intelligence Analyst</strong> to join its Strategy Department. This full-time role, based in Jeddah, Makkah, Saudi Arabia, is crucial for driving informed decision-making and enhancing performance efficiency across the organization and its various branches.</p> <h3 >Role Purpose</h3>
<p >The successful candidate will leverage practical experience in strategic planning, corporate performance management, data analysis, and business intelligence. This position involves developing and managing the performance metrics system, analyzing operational and strategic data, and transforming complex data into actionable insights and recommendations that support strategy execution and organizational performance measurement.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop and monitor the Key Performance Indicators (KPIs) framework and the Balanced Scorecard.</li>
<li >Monitor departmental and branch performance, analyzing deviations from set targets.</li>
<li >Support the preparation and ongoing monitoring of strategic and operational plans.</li>
<li >Prepare periodic reports and executive presentations on organizational performance for executive management, committees, and the Board of Directors.</li>
<li >Collect data from diverse systems and platforms, ensuring its quality and accuracy.</li>
<li >Design and develop interactive business intelligence dashboards.</li>
<li >Analyze data to identify trends, derive insights, and formulate recommendations that support strategic decision-making.</li>
<li >Develop automated reports and enhance the efficiency of data collection and reporting processes.</li>
<li >Conduct benchmarking and performance analysis across various branches and departments.</li>
<li >Contribute to the development of organizational performance management tools and platforms.</li>
<li >Assess departmental needs and translate them into specific analytical requirements, reports, and dashboards.</li>
<li >Support digital transformation projects related to organizational performance, leveraging artificial intelligence and automation tools for improved reporting and data analysis.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Business Administration, Management Information Systems, Data Science, Statistics, Economics, or a related field.</li>
<li >At least <strong >3–5 years of experience</strong> in strategic planning, organizational performance management, business intelligence, data analysis, or business analysis.</li>
<li >Certified KPI Professional (CKP) or Certified KPI Practitioner (CKP) certification.</li>
<li >Proven experience in developing strategic plans or monitoring their implementation.</li>
<li >Demonstrated experience in developing and managing Key Performance Indicators (KPIs) and Balanced Scorecards.</li>
<li >Experience in preparing professional reports and executive presentations for senior management, committees, and the board of directors.</li>
<li >Ability to transform data into strategic insights that support decision-making.</li>
<li >Fluency in both Arabic and English, spoken and written, with the ability to prepare professional reports and executive presentations in both languages.</li>
<li >Advanced skills in Microsoft Excel and PowerPoint.</li>
<li >Advanced experience with Power BI and other business intelligence tools.</li>
<li >Good knowledge of databases and SQL.</li>
<li >Experience using digital platforms and enterprise performance management systems, with the ability to leverage technology for monitoring and reporting efficiency.</li>
<li >Experience in multi-branch organizations or the education sector is preferred.</li>
<li ><em >Preferred Certifications:</em> Balanced Scorecard Professional (BSP), Microsoft Power BI Data Analyst Associate, or professional certifications in Business Analysis or Business Intelligence.</li>
<li ><em >Preferred Experience:</em> With ERP systems and enterprise performance management platforms.</li>
</ul> <h3 >Required Skills and Competencies</h3>
<ul >
<li >Strong strategic and analytical thinking capabilities.</li>
<li >Ability to effectively transform data into actionable information and insights.</li>
<li >Excellent skills in preparing professional reports and executive presentations.</li>
<li >Robust business analysis skills and a clear understanding of departmental needs.</li>
<li >Proficiency in handling and accurately analyzing large volumes of data.</li>
<li >Exceptional communication, presentation, and coordination skills with various stakeholders.</li>
<li >Proficiency in using digital technologies, platforms, and artificial intelligence tools to support data analysis and reporting.</li>
<li >Ability to manage multiple projects and requirements simultaneously and work effectively independently.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This full-time position is based within Alandalus Education's Strategy Department in Jeddah, Makkah, Saudi Arabia, operating within a dynamic multi-branch educational organization.</p>
<h3 >About the Role</h3>
<p >Alandalus Education is seeking a <strong >Strategic Performance & Business Intelligence Analyst</strong> to join its Strategy Department. This full-time role, based in Jeddah, Makkah, Saudi Arabia, is crucial for driving informed decision-making and enhancing performance efficiency across the organization and its various branches.</p> <h3 >Role Purpose</h3>
<p >The successful candidate will leverage practical experience in strategic planning, corporate performance management, data analysis, and business intelligence. This position involves developing and managing the performance metrics system, analyzing operational and strategic data, and transforming complex data into actionable insights and recommendations that support strategy execution and organizational performance measurement.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop and monitor the Key Performance Indicators (KPIs) framework and the Balanced Scorecard.</li>
<li >Monitor departmental and branch performance, analyzing deviations from set targets.</li>
<li >Support the preparation and ongoing monitoring of strategic and operational plans.</li>
<li >Prepare periodic reports and executive presentations on organizational performance for executive management, committees, and the Board of Directors.</li>
<li >Collect data from diverse systems and platforms, ensuring its quality and accuracy.</li>
<li >Design and develop interactive business intelligence dashboards.</li>
<li >Analyze data to identify trends, derive insights, and formulate recommendations that support strategic decision-making.</li>
<li >Develop automated reports and enhance the efficiency of data collection and reporting processes.</li>
<li >Conduct benchmarking and performance analysis across various branches and departments.</li>
<li >Contribute to the development of organizational performance management tools and platforms.</li>
<li >Assess departmental needs and translate them into specific analytical requirements, reports, and dashboards.</li>
<li >Support digital transformation projects related to organizational performance, leveraging artificial intelligence and automation tools for improved reporting and data analysis.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Business Administration, Management Information Systems, Data Science, Statistics, Economics, or a related field.</li>
<li >At least <strong >3–5 years of experience</strong> in strategic planning, organizational performance management, business intelligence, data analysis, or business analysis.</li>
<li >Certified KPI Professional (CKP) or Certified KPI Practitioner (CKP) certification.</li>
<li >Proven experience in developing strategic plans or monitoring their implementation.</li>
<li >Demonstrated experience in developing and managing Key Performance Indicators (KPIs) and Balanced Scorecards.</li>
<li >Experience in preparing professional reports and executive presentations for senior management, committees, and the board of directors.</li>
<li >Ability to transform data into strategic insights that support decision-making.</li>
<li >Fluency in both Arabic and English, spoken and written, with the ability to prepare professional reports and executive presentations in both languages.</li>
<li >Advanced skills in Microsoft Excel and PowerPoint.</li>
<li >Advanced experience with Power BI and other business intelligence tools.</li>
<li >Good knowledge of databases and SQL.</li>
<li >Experience using digital platforms and enterprise performance management systems, with the ability to leverage technology for monitoring and reporting efficiency.</li>
<li >Experience in multi-branch organizations or the education sector is preferred.</li>
<li ><em >Preferred Certifications:</em> Balanced Scorecard Professional (BSP), Microsoft Power BI Data Analyst Associate, or professional certifications in Business Analysis or Business Intelligence.</li>
<li ><em >Preferred Experience:</em> With ERP systems and enterprise performance management platforms.</li>
</ul> <h3 >Required Skills and Competencies</h3>
<ul >
<li >Strong strategic and analytical thinking capabilities.</li>
<li >Ability to effectively transform data into actionable information and insights.</li>
<li >Excellent skills in preparing professional reports and executive presentations.</li>
<li >Robust business analysis skills and a clear understanding of departmental needs.</li>
<li >Proficiency in handling and accurately analyzing large volumes of data.</li>
<li >Exceptional communication, presentation, and coordination skills with various stakeholders.</li>
<li >Proficiency in using digital technologies, platforms, and artificial intelligence tools to support data analysis and reporting.</li>
<li >Ability to manage multiple projects and requirements simultaneously and work effectively independently.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This full-time position is based within Alandalus Education's Strategy Department in Jeddah, Makkah, Saudi Arabia, operating within a dynamic multi-branch educational organization.</p>
Job Position - App Dynamics APM<br>Experience - 5+ years<br>Location - Riyadh <br>Job Description - 5+ years in Application Performance Monitoring / Observability Minimum 2–3 years of hands-on App Dynamics experience Experience in large enterprise environments preferred Hands-on experience with App Dynamics APM (mandatory) Strong knowledge of:Application architectures (Monolithic, Microservices, Cloud-native) Web technologies (HTTP, REST APIs) Experience with:Java / . NET application monitoring Linux & Windows environments Database basics (SQL, Oracle, MySQL)<br><br>About CLPS RiDiKRiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.
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<p ><span >Technology Operations Center</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To lead the strategy, architecture, and advancement of enterprise observability, monitoring, and AIOps capabilities across Elm’s technology platforms. The role is responsible for establishing scalable monitoring frameworks, enhancing service reliability and operational resilience, driving intelligent automation initiatives, and enabling proactive identification and resolution of technology issues. The position serves as the organization's subject matter expert in observability and operational intelligence, ensuring technology services remain reliable, secure, and aligned with business objectives.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<li ><span >Enterprise Observability Strategy & Governance</span></li>
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<li ><span >Define and lead the enterprise observability strategy across infrastructure, platforms, applications, and cloud environments.</span></li>
<li ><span >Establish monitoring standards, governance frameworks, and operating models that support organizational objectives.</span></li>
<li ><span >Develop strategic roadmaps for observability and monitoring capabilities.</span></li>
<li ><span >Evaluate emerging technologies and industry best practices to continuously enhance monitoring services.</span></li>
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<li ><span >Monitoring Platform Architecture & Engineering</span></li>
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<li ><span >Lead the design, development, and optimization of enterprise monitoring and observability platforms.</span></li>
<li ><span >Establish architecture standards covering metrics, logs, traces, events, and telemetry collection.</span></li>
<li ><span >Ensure monitoring platforms are scalable, resilient, secure, and capable of supporting future growth.</span></li>
<li ><span >Drive continuous enhancement of platform capabilities and monitoring coverage.</span></li>
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<td >
<ol start="3">
<li ><span >Service Reliability & Availability Engineering</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Define and monitor service level indicators (SLIs), service level objectives (SLOs), and operational performance metrics.</span></li>
<li ><span >Drive initiatives that improve technology service reliability, resilience, and availability.</span></li>
<li ><span >Identify recurring operational issues and establish preventive improvement plans.</span></li>
<li ><span >Support the reduction of service outages through proactive monitoring practices.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >AIOps & Intelligent Automation Leadership</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop and lead the strategic roadmap for AIOps adoption across technology operations.</span></li>
<li ><span >Drive automation initiatives leveraging artificial intelligence and machine learning capabilities.</span></li>
<li ><span >Establish intelligent alerting, anomaly detection, and predictive monitoring capabilities.</span></li>
<li ><span >Evaluate and implement advanced operational technologies that improve efficiency and operational decision-making.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Operational Intelligence & Advanced Analytics</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead the development of dashboards, operational analytics, and executive reporting capabilities.</span></li>
<li ><span >Transform monitoring data into actionable insights that improve operational performance.</span></li>
<li ><span >Analyze technology trends, service performance indicators, and operational risks.</span></li>
<li ><span >Enable data-driven decision-making through advanced observability insights.</span></li>
</ul>
<p > </p>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Platform Engineering Integration & Enablement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Integrate observability capabilities into platform engineering and application delivery processes.</span></li>
<li ><span >Establish observability-by-design practices across technology platforms.</span></li>
<li ><span >Enable development and operations teams through reusable monitoring frameworks and standards.</span></li>
<li ><span >Promote self-service monitoring capabilities and operational best practices.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Incident Intelligence & Operational Excellence</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Enhance incident detection, correlation, and root cause analysis capabilities across technology environments.</span></li>
<li ><span >Improve incident response effectiveness through advanced monitoring and automation solutions.</span></li>
<li ><span >Lead continuous improvement initiatives focused on operational excellence and service optimization.</span></li>
<li ><span >Strengthen operational resilience through proactive risk identification and mitigation practices.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Technical Leadership, Innovation & Knowledge Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Act as the organization's subject matter expert for observability, monitoring, and AIOps disciplines.</span></li>
<li ><span >Provide expert guidance and influence technology strategy through thought leadership and innovation.</span></li>
<li ><span >Lead capability development initiatives and promote knowledge sharing across technology teams.</span></li>
<li ><span >Reduce operational dependency on individual resources through standardization, documentation, and knowledge transfer practices.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow and enforce all relevant departmental policies, processes, and standard operating procedures. </span></li>
<li ><span >Ensure work is carried out in a controlled and consistent manner. </span></li>
<li ><span >Comply with safety, quality, and environmental policies.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Ensure compliance with information security policies and standards. </span></li>
<li ><span >Maintain secure infrastructure environments and access controls. </span></li>
<li ><span >Support implementation of security controls and risk mitigation measures.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >8+ years of experience in Technology Operations, Platform Engineering, Infrastructure Operations, Observability, Monitoring, or related domains.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
</span>
<p>You'll be a senior practitioner embedded in client security operations owning the processes, tools, and people that keep enterprise environments protected. This role blends deep technical delivery with team leadership, requiring someone who can operate at the analyst level, lead a cyber team, and communicate complex security matters clearly to any audience. Develop, implement, and continuously improve Cybersecurity Center processes, procedures, and policies including incident response plans, SOC workflows, and operational runbooks Work with SIEM engineers and broader security teams to develop, refine, and tune correlation rules that improve detection accuracy and reduce noise Analyze security events and provide real-time guidance to team members during investigations and active incidents Administer and manage EDR technology across Windows, macOS, and Linux environments including deployment, upgrades, agent health monitoring, policy management, and integration with SIEM and other security tools Administer and manage NDR technology developing policies, creating custom correlation rules, integrating with SIEM, and periodically reviewing configurations to propose enhancements Manage support tickets with EDR/NDR vendors and coordinate resolution as needed Leverage IR tools and solutions across the full detection, investigation, and response lifecycle Produce cyber intelligence reports that communicate technical findings clearly to information security staff, non-technical business stakeholders, and senior management Lead the cyber team day-to-day and provide on-call support outside business hours when required</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in incident response planning and execution</li><li>Strong working knowledge of SOC policy, process, and procedure design</li><li>Hands-on experience with SIEM platforms and correlation rule development</li><li>Practical experience administering EDR and NDR technologies across multi-OS environments</li><li>Solid understanding of IR tools and solutions across detection, investigation, and response</li><li>Strong leadership skills with the ability to guide and develop a cyber team</li><li>Excellent verbal and written communication skills able to articulate technical and strategic security matters to diverse audiences including senior management</li><li>Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or a related field</li><li>Bonus Points Experience integrating EDR/NDR with SIEM and broader security tooling ecosystems Background in producing executive-level cyber intelligence reporting Certifications such as GIAC GCIH, GMON, GCFA, or equivalent are strongly preferred</li></ul>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Technology Strategy & Innovation Director</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >692943</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >T3</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Products</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Technology Planning & Excellence</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Strategy & Innovation Director</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The Technology Strategy & Innovation Director is responsible for defining, governing, and driving the execution of the technology strategic objectives, portfolio, and project management practices. The role ensures alignment between business priorities, investment decisions, and execution outcomes through effective strategic planning, portfolio governance, and project management.</span></p>
<p ><span >In addition to leading Strategy and PMO functions, the Director oversees innovation enablement and architecture governance to support technology transformation, modernization, and sustainable growth.</span></p>
<p ><span >The role serves as a strategic advisor to executive leadership and ensures that strategic initiatives, programs, and projects deliver measurable business value while maintaining governance, transparency, and accountability across the enterprise.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES – Strategy </span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Strategy Development & Execution</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead the development, review, and execution of the strategic technology plan.</span></li>
<li ><span >Translate strategic objectives into actionable initiatives, programs, and measurable outcomes.</span></li>
<li ><span >Establish strategic governance frameworks to monitor execution and benefits realization.</span></li>
<li ><span >Develop strategic roadmaps aligned with business priorities and organizational goals.</span></li>
<li ><span >Drive cross-functional alignment to ensure successful execution of strategic initiatives.</span></li>
<li ><span >Facilitate annual strategic planning and periodic strategy review cycles.</span></li>
<li ><span >Identify strategic risks, dependencies, and opportunities and recommend mitigation actions.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >PMO Leadership</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish and lead the Enterprise Project Management Office (PMO).</span></li>
<li ><span >Define project, program, and portfolio management standards, methodologies, and governance frameworks.</span></li>
<li ><span >Oversee enterprise portfolio planning, prioritization, and investment governance.</span></li>
<li ><span >Monitor delivery performance across strategic programs and projects.</span></li>
<li ><span >Ensure projects are aligned with organizational strategy, budget, and resource capacity.</span></li>
<li ><span >Implement project performance reporting, dashboards, and executive portfolio reviews.</span></li>
<li ><span >Drive benefits realization and value management practices across initiatives.</span></li>
<li ><span >Promote project management excellence through standardized processes, tools, and capabilities.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Innovation Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish innovation frameworks, processes, and governance mechanisms.</span></li>
<li ><span >Identify emerging trends, technologies, and business opportunities.</span></li>
<li ><span >Promote a culture of innovation and continuous improvement across the organization.</span></li>
<li ><span >Manage innovation pipelines, pilot programs, and proof-of-concept initiatives.</span></li>
<li ><span >Support business units in evaluating and scaling innovative solutions.</span></li>
<li ><span >Track innovation outcomes and business value realization.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Enterprise Architecture Governance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Provide governance and oversight of enterprise architecture practices.</span></li>
<li ><span >Ensure alignment between business strategy, technology investments, and architecture roadmaps.</span></li>
<li ><span >Review and govern major technology initiatives for architectural compliance.</span></li>
<li ><span >Support technology modernization, cloud adoption, data, AI, and digital transformation programs.</span></li>
<li ><span >Collaborate with technology leadership to maintain architecture standards and principles.</span></li>
<li ><span >Guide long-term capability planning and technology investment decisions.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Leadership Responsibilities</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead and develop Strategy, PMO, Innovation, and Architecture teams.</span></li>
<li ><span >Define organizational structures, operating models, and capability roadmaps.</span></li>
<li ><span >Establish performance objectives and development plans for team members.</span></li>
<li ><span >Foster a culture of accountability, collaboration, innovation, and continuous improvement.</span></li>
<li ><span >Build organizational capabilities in strategic planning, project management, and portfolio governance</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td >
<ul >
<li ><span >Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.</span></li>
<li ><span >Master's degree (MBA, MSc or equivalent) preferred.</span></li>
<li ><span >Project, Program & Portfolio Management. ( Preferred)</span></li>
<li ><span >TOGAF (Preferred)</span></li>
<li ><span >Strategy & Business Management</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td >
<ul >
<li ><span >7+ years of experience in Strategy, PMO, Tech Architecture, Digital Transformation Management, Technology Management, or related leadership roles.</span></li>
<li ><span >5+ years in a senior leadership role managing enterprise-wide strategic initiatives, portfolios, programs, or PMOs.</span></li>
<li ><span >Proven experience in strategic planning, portfolio management, benefits realization, and organizational transformation.</span></li>
<li ><span >Experience leading cross-functional teams and engaging with executive leadership and governance committees.</span></li>
<li ><span >Strong understanding of enterprise architecture principles, innovation management, and technology strategy.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
</span>
Job Summary<br><br>The HR Trainee – Tamheer Program is responsible for supporting the Human Resources Team with day-to-day HR activities, employee services, documentation, coordination, and administrative tasks in Dhahran.<br><br>The role provides practical exposure to key HR functions, including recruitment support, employee records, onboarding, attendance follow-up, training coordination, HR reporting, and internal communication. The trainee will work closely with the HR Team and other departments to ensure that HR processes are completed accurately and in a timely manner.<br><br>This opportunity is suitable for recent graduates who are registered and eligible for the Tamheer programme, have an interest in Human Resources, and are seeking practical experience in a professional work environment.<br><br>Key Responsibilities<br><br>Support the Human Resources Team with daily administrative and operational activities. Assist with maintaining and updating employee records, personnel files, HR databases, and related documentation. Support recruitment activities, including preparing vacancy information, reviewing applications, coordinating interviews, and following up with candidates when required. Assist with onboarding activities for new employees, including document collection, joining formalities, and coordination with relevant departments. Prepare HR letters, forms, reports, trackers, presentations, and other documents as requested. Support attendance, leave, and employee information follow-up in coordination with the HR Team. Assist with employee enquiries and direct requests to the appropriate HR team member or department. Support the coordination of training programmes, meetings, employee activities, and internal HR initiatives. Help collect, organise, and verify HR data for reports and management updates. Maintain confidentiality when handling employee information and HR-related documents. Follow established HR policies, procedures, systems, and document-control requirements. Complete assigned tasks and follow up on pending matters to support timely closure. Provide general administrative support to ensure the smooth operation of the HR function.<br><br>Minimum Qualifications and Requirements<br><br>Bachelor’s degree is required. Preferred academic majors include:Human Resources Management Business Administration Management Organisational Psychology Public Administration Other related disciplines Must be eligible and registered for the Tamheer programme in accordance with the applicable Human Resources Development Fund requirements. Must meet the Tamheer eligibility conditions applicable at the time of application. Recent graduates with no previous or limited practical experience are preferred. Good knowledge of Microsoft Office applications, particularly Microsoft Excel, Word, and Power Point. Good command of English, spoken and written, is an advantage. Ability to maintain confidentiality and handle sensitive employee information professionally. Ability to work from the company’s location in Dhahran and attend the programme in accordance with the required schedule. Preferred Skills<br><br>Strong communication and interpersonal skills. Good organisation and time-management skills. Attention to detail and accuracy in documentation. Ability to prepare reports, trackers, and professional correspondence. Ability to follow up on tasks and ensure timely completion. Basic understanding of HR practices, employee services, and recruitment processes. Ability to handle confidential information with discretion. Willingness to learn and develop practical HR knowledge.<br><br>Personal Attributes<br><br>Professional, reliable, and committed to learning. Approachable and service-oriented. Detail-oriented and well organised. Positive attitude and willingness to support the team. Discreet and trustworthy when dealing with employee matters. Able to work independently while maintaining effective coordination with others. Adaptable and able to manage multiple administrative tasks in a professional environment.<br><br>Reporting Line<br><br>The HR Trainee reports to the Human Resources Team and works closely with employees, line managers, department representatives, and other internal stakeholders.
Key Responsibilities Provides advice on analyzing and assessing risks to the Information Technology environment. Recommends activities related to continuous security assessments of the organization's systems and services in alignment with the Technology Risk Management Framework. Recommends activities related to analyzing and assessing risks to the Information Technology environment. Provides advice on participating in cybersecurity incident response. Recommends actions related to monitoring emerging security threats and monitoring the implementation of necessary measures to mitigate risks, in coordination and alignment with Operational Risk Management, as applicable. Reviews the disaster response and business continuity plan, in coordination and alignment with Operational Risk Management, as applicable. Recommends actions to ensure the availability of cybersecurity resilience requirements in the Business Continuity Plan. Identifies tasks related to the ability of information security controls to mitigate risks and provides recommendations in this regard. Recommends actions to ensure the protection of information and technology assets from cyber risks related to external parties. Reviews the processes for assessing the security awareness of system users. Proposes activities for developing plans and implementation programs to enhance security awareness, in coordination with various concerned organizational units (such as: the General Department of Human Resources and the Corporate Communications Department). Proposes activities for implementing security awareness programs and working to develop them. Recommends actions to ensure that security awareness programs comply with all relevant regulations, standards, and requirements of the relevant legislative authorities. Complies with the organization's policies and work behaviors and the procedures of the organizational unit. Performs any other tasks assigned by direct supervisors.<br>Required Experience Minimum of 6 years of experience in a relevant field.<br>Education Bachelor’s degree in Cybersecurity or any related field.
Key Responsibilities Contributes to analyzing and assessing risks to the Information Technology environment. Develops continuous security assessment processes for the organization's systems and services in alignment with the Technology Risk Management Framework. Contributes to activities related to analyzing and assessing risks to the Information Technology environment. Contributes to tasks related to participating in cybersecurity incident response. Establishes activities for monitoring emerging security threats and monitoring the implementation of necessary measures to mitigate risks, in coordination and alignment with Operational Risk Management, as applicable. Develops processes for reviewing the disaster response and business continuity plan, in coordination and alignment with Operational Risk Management, as applicable. Develops activities to ensure the availability of cybersecurity resilience requirements in the Business Continuity Plan. Contributes to processes for reviewing the ability of information security controls to mitigate risks and providing recommendations in this regard. Develops activities to ensure the protection of information and technology assets from cyber risks related to external parties. Develops processes for assessing the security awareness of system users. Contributes to activities related to developing plans and implementation programs to enhance security awareness, in coordination with various concerned organizational units (such as: the General Department of Human Resources and the Corporate Communications Department). Develops processes for implementing security awareness programs and working to develop them. Contributes to ensuring that security awareness programs comply with all relevant regulations, standards, and requirements of the relevant legislative authorities. Complies with the organization's policies and work behaviors and the procedures of the organizational unit. Performs any other tasks assigned by direct supervisors.<br><br>Required Experience Minimum of 4 years of experience in a relevant field.<br>Education Bachelor’s degree in Cybersecurity or any related field.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>1. JOB DETAILS:</strong></p><br> <p><strong>Position Title:</strong> Supervisor</p><br>
<p><strong>Broad Band: </strong> M10: Professional</p><br>
<p><strong>Talent Pipeline Layer:</strong> Managing Others (MO)</p><br>
<p><strong>2. OVERALL JOB PURPOSE:</strong></p><br>
<p>Accountable for first line leadership and management of (specific discipline) team members to enable the work of self and team members and building their expertise and skills, and deliver frontline team results such as safety, production, maintenance, quality, cost and motivation.</p><br> <p><strong>3. QUALIFICATIONS, EXPERIENCE & SKILLS:</strong></p><br> <p><strong>Qualification: </strong></p><br>
<p>1. High school certificate</p><br>
<p>2. Maths and Science preferred</p><br>
<p>3. Trade test / Formal Production qualification OR Diploma Engineering</p><br>
<p>4. Plus 2 years as Supervisor</p><br>
<p><strong>Experience: </strong></p><br>
<p>7 Years experience in relevant field of Artisan/Production</p><br>
<p><strong>Skills:</strong></p><br>
<p>* Acute safety awareness and attitude <br> * Proven management and leadership skills <br> * Change agent <br> * Advanced knowledge of safety procedures (e.g. risk assessments, root cause analysis, deviation analysis, etc.) <br> * Proficient competence in work permit procedures <br> * Subject matter expert on the specific discipline / plant systems <br> * Competent in using applicable technology software and/or systems <br> * Critical thinking <br> * Ability to foster teamwork <br> * Sound time management and organising skills <br> * Sound analytical and problem solving skills <br> * Persuading, influencing and facilitation skills <br> * Advanced understanding of fundamentals of business and the value chain <br> * Advanced competence interpreting regulations and codes; reading ISO drawings Mechanical/Electrical/Instruments flow diagrams and/or other technical drawings <br> * Sound knowledge of the application of engineering, science and/or technology, including applying principles, techniques, procedures, and equipment <br> * Advanced workable knowledge of discipline specific machines, materials, methods, tools and equipment, including their designs, correct application and safe use <br> * Highly competent in troubleshooting and implementing corrective actions <br> * Advanced understanding of specific section's processes and procedures <br> * Advanced knowledge of applicable safety codes, regulations, rules and procedures <br> * Controlling operations of equipment and/or systems <br> * Advanced knowledge of raw materials, production processes, quality control, cost, and other techniques for maximising the effective manufacture and distribution of goods <br> * Sound knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings and models <br> * Full physical mobility, and ability to work in confined spaces and/or at hights <br> * Extensive experience of shutdowns and managing projects <br> * Competent interpreting regulations and codes; reading ISO drawings Mechanical/Electrical/Instruments Flow Diagrams and other technical drawings <br> * Advanced knowledge of statutory process compliance requirements, and understanding of the relevant regulatory and compliance issues specific to the Affiliate <br> * Familiar with materials, services, financial and other planning related work methods <br> * Proficient working knowledge of appropriate tools and systems to find, extract and analyse data and produce reports <br> * Effective verbal and writing communication skills (incl reporting) <br> * Coping with pressures and setbacks <br> * Effective decision-making skills <br> * Design thinking</p><br>
<p><strong>4. KEY ACCOUNTABILITIES:</strong></p><br>
<p><strong>Focus Area</strong></p><br>
<p>Get results through individual contributions</p><br> <p><strong>Operational / Functional</strong></p><br>
<p>1. Self & team consistently meets targets, due dates and quality standards (production, service, advice, etc.) <br> 2. Achieve Quality targets by consistently reducing all non-value-adding work <br> 3. Cost target achievement by consistently improving team productivity <br> 4. All Plans and team objectives consistently executed and achieved in a safe working environment <br> 5. Productivity target achievement <br> 6. Achievement of Saudization targets</p><br>
<p>* Planning, control and management of operations/maintenance activity <br> * Ensure effective execution of operations/maintenance activities <br> * Ensure maximum task quality and efficiency, and overall effective use of equipment <br> * Manage and control costs (where allocated budget responsibility is assigned) <br> * During emergency situations, evaluate the abnormalities and take corrective action as to avoid downtime, equipment damage and/or HSERQ incidents <br> * Ensure own team adhere to operational/maintenance procedures <br> * Ensure maintenance planning is scheduled optimally to maximise production output <br> * Take action on first occurrence performance problems, misconduct, disciplinary and grievance cases <br> * Manage performance, training and career development of own team <br> * Ensure sensitisation to diversity in the workplace <br> * Accountable for practical "declaration of competence" of employees to operate the plant <br> * Participate in selection of staff (for own team) by being an active member on recruitment panels <br> * Driving Saudization (recruitment, training & development) in own team <br> * Ensure standard operating procedures are applied <br> * Ensure compliance to PSM (Process Safety Management) <br> * Drive Ma'aden Safety Culture Transformation Program <br> * Manage certain start-up and shutdown tasks <br> * Participate (or conduct on own team) in potential deviation analysis (PDA), root cause analysis (RCA) and risk assessments <br> * Manage execution of work permit system <br> * Conduct Task Risk Assessments and ensure that team conducts Task Risk Assessments (where applicable) <br> * Ensure compliance to relevant Ma’aden procedure, policies, legislation and business processes <br> * Manages safety and other company initiated interventions and ensure due roll out as per requirements <br> * Ensure adherence to HSERQ legal standards and implement HSERQ processes for own area of responsibility <br> * Ensure that modified plant/maintenance procedures are implemented by artisans <br> * Writing and reporting <br> * Ensure resources (e.g. raw materials, people) are available on site <br> * Understand customer requirement and ensures product/service meets customer requirements <br> * Ensure smooth transition of work from own shift to next shift <br> * Identify and support inter-dependencies (synergies) with own and other departments within the value chain</p><br>
<p><strong>Leadership</strong></p><br>
<p>1. Establish High performance in the team through Goal clarity and alignment of all team members (performance direction) <br> 2. Drive Team performance and performance management through regular performance reviews and giving recognition where it was due; Always deal with performance issues in a proactive manner <br> 3. Increase the Team skill level, succession and career progressions though by enabling the achievement of development objectives for one self and all team members <br> 4. Change management and communication well communicated and effectively executed across the business <br> 5. Quality diversity decisions on opportunity utilization (Employee Movements) <br> 6. Creates a high performance culture and values driven environment (team motivation and wellness) by Improving engagement and enablement levels that results in high performance <br> 7. Governance and legal compliance (audits and inspection) <br> 8. work alignment and collaboration across boundaries (value chain) <br> 9. Resources availability and optimization by ensuring that Cost effective resources are available for results delivery on a daily basis <br> 10. Diverse succession pipeline planning and retention</p><br>
<p>* Get results through empowering others to act <br> * Enable team members to achieve competence for career progression <br> * Coaching and technical training of own staff <br> * Mentor <br> * Avail staff for training and development required due to change initiatives <br> * Ensures team motivation and team wellness <br> * Lives company values and ensures compliance of team to the values <br> * Give input into how to improve overall equipment effectiveness for the plant <br> * Continuously applies new ideas/work methods to improve results</p><br>
<p><strong> Relationships</strong></p><br> <p>1. Fully understand customer and supplier needs and ensure customer/partner service level agreements <br> 2. Build effective working relationship with managers, peers, team members, customers and suppliers <br> 3. Liaison with service and support functions/upstream – downstream interface management <br> 4. Ensure knowledge transfer within own area of responsibility <br> 5. Build effective networks (internal and external) to the benefit of the team <br> 6. Use opportunities and appropriate communication tools to effectively communicate information to the team</p><br>
<p>* Facilitate effective communication up and down from management and also within own and other stakeholder teams <br> * Effective interaction with supporting activities e.g. P&SM, technical, engineering <br> * Networking and collaboration with service providers (e.g. finance, HR, IT, etc) <br> * Build and maintain sound relationships with contractors and external service providers <br> * Identify and support inter-dependencies (synergies) with own and other departments within the value chain</p><br>
<p><strong>5. COMPETENCIES:</strong></p><br> <p><strong>Technical/Functional</strong></p><br> <p>* Proven management and leadership skills <br> * Advanced knowledge of safety procedures (e.g. risk assessments, root cause analysis, deviation analysis, etc.) <br> * Proficient competence in work permit procedures <br> * Sound understanding of business strategy and aligning activities accordingly <br> * Advanced understanding of value chain <br> * Advanced competence interpreting regulations and codes; reading ISO drawings Mechanical/Electrical/Instruments flow diagrams and/or other technical drawings <br> * Sound knowledge of the application of engineering, science and/or technology, including applying principles, techniques, procedures, and equipment <br> * Advanced workable knowledge of discipline specific machines, materials, methods, tools and equipment, including their designs, correct application and safe use <br> * Advanced knowledge of applicable safety codes, regulations, rules and procedures <br> * Sound knowledge of statutory process compliance requirements, and understanding of the relevant regulatory and compliance issues specific to the Affiliate</p><br>
<p><strong>Leadership</strong></p><br> <p>• Developing self <br> • Embrace digitalisation within the function <br> • Teamwork and collaboration</p><br>
<p>* Performance management process and system <br> * Continuous improvement <br> * Basic understanding of people related policies, regulations and processes</p><br> <p><strong>Safety</strong></p><br> <p>• Safety advocate - anywhere and everywhere <br> • Sound knowledge and application of HSE rules and procedures <br> • Concern for own wellbeing and that of others <br> • Ability to pro-actively identifying safety hazards and act accordingly</p><br>
<p>* Sound knowledge of applicable HSERQ regulations and statutory requirements <br> * Ability to foster safety culture <br> * Drive Ma'aden Safety Culture Transformation Program</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Be the change. Join the world s most visionary developer. Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism. Join RSG and be part of the positive change for Saudi Arabia and the world. Job Purpose Handover Specialist manages the final transfer of completed properties from RSG to buyer, ensuring quality, handling documentation, coordinating teams (legal, finance, maintenance), conducting inspections, resolving snags, and ensuring a smooth, professional client experience, involving communication, problem-solving, and attention to detail. Focus will be on building lasting relationships, fostering trust, and upholding high standards of service and efficiency. Serve as the main point of contact for clients at Handover ensuring their concerns are addressed promptly, professionally, and to their satisfaction. KEY ACCOUNTABILITIES: Client Relationship Management Develops and maintains constructive and cooperative relationships with customers Interacts professionally and courteously with clients by telephone, email, letter, and face to face Investigates and resolves client complaints and queries Process Management: Coordinate and manage the end-to-end property handover process from pre-handover checks to final sign-off. Client Liaison: Act as the main point of contact, keeping clients informed, addressing queries, managing complaints, and providing a professional experience. Quality Assurance: Conduct pre-handover inspections (snagging), ensure units meet quality standards, and follow up on defects. Documentation: Manage and process handover documents, collect signed approvals, and ensure all legal and technical paperwork is complete and filed. Internal Coordination: Liaise with sales operations, sales, legal, and finance teams to ensure all departments are aligned for timely completion. Reporting: Produce reports on handover progress and business reviews Ensures accurate records of all client related information, contracts, agreements, and correspondence in the company CRM system Complies with and maintains knowledge of applicable rules, regulations, standards, and best practices Liaises with local Government Authorities and legal representatives Performs and/or directs day to day administrative tasks Creation, distribution and signing off documents related to Handover Services Strategic Development Prepares reports and statistics for Handover Manager Leadership Provides clients with guidance in complaint and escalation procedures Document Management Management and upload of all relevant records and information into CRM system in line with the Company s document control policies and procedures. This includes all client correspondence. Ensures safe and organized documentation keeping Inspections/Handover Liaise with Handover Manager and Sales Operations to ensure property seamless handover to customers in a timely manner. Ensures any snags, issues are addressed by the relevant departments until resolution. Reporting Inspections/Handover Reports summarizing units handed over to clients per project Report summarizing snags per unit per project Report summarizing snag completion status Any other reports required by management Liaise with Handover Manager and Sales Operations team to ensure property seamless handover to customers in a timely manner. Ensures any snags, issues are addressed by the relevant departments until resolution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>QUALIFICATIONS, EXPERIENCE, & SKILLS:</p><ul><li>Bachelor s degree or equivalent from a recognized college/university</li><li>Professional qualification in Civil, Electrical. Mechanical, Customer Care or similar</li><li>Knowledge and understanding of Development, Real Estate and Handover process</li><li>Must have at least 3 years experience, of which at least 2 years in management or controlling role with background in Customer Care/ Operations and administration in Real Estate/Development Company.</li><li>Experience of delivering Customer Care to Clients in residential projects (pre and post-handover)</li><li>Demonstrable ability in dispute resolution</li><li>Effective communicator and decision maker</li><li>Proficient in Microsoft Word, Excel and Power Point</li><li>Advanced Excel skills for dashboards, trackers, data analysis, and reporting. PowerPoint skills to prepare professional presentations and management briefs.</li><li>Aconex proficiency for document control, uploads, workflows, transmittals, and tracking.</li><li>Strong ability to manage CRM systems, documentation, and organized digital filing</li></ul><p>PERSONAL ATTRIBUTES:</p><ul><li>Driven to consistently deliver exceptional customer service</li><li>Outstanding interpersonal, negotiation and conflict resolution skills</li><li>Natural ability to cultivate and build long lasting relationships</li><li>Proven planning and organizational abilities</li><li>High standard of personal presentation</li><li>Arabic & English speaker</li></ul><p></p></section>
<p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>SAP offers the Internship Program in several locations around the world. Within the internship, students are given the combination of applying theory and practice to real life business projects in addition to development opportunities for personal guidance and career coaching. Internship students at SAP are given the opportunity to make an impact in the business world - before they even graduate. At the same time they are gaining new skills and on-the-job experience and the ability to collaborate with colleagues and multiple lines of business around the world.</p><p>This internship is focused on Sales, Pre-Sales, Business Development, and Marketing, offering students hands-on exposure to customer engagement, go-to-market strategies, pipeline development, and brand positioning in a dynamic and global technology environment.</p><p>Students are recruited, trained, developed, and incorporated to end their studies successfully and become ideally great candidates for Early Talent positions to fulfill immediate, mid- and long-term strategic business objectives.</p><ul><li>Successful performance in the topics they are assigned to, with a focus on Sales, Pre-Sales, Business Development, and Marketing activities</li><li>Engagement within the team and beyond</li><li>Initiative and willingness to learn</li><li>Act as an ambassador for SAP</li><li>Support the ideation of being a continuous learner</li></ul><p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: CEMAIL_ADDRESS. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. #SAPNextGen Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p><p>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: PHONE_NUMBER | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid</p><p>#SAPNextGen</p><p>As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Study field: Business related fields of studies/ Marketing activities / IT studies</li><li>English: fluent (B2/C1 at least)</li><li>Country-specific language: fluent/native</li><li>Education: Minimum entry level of educational partner</li><li>Professional Training & Certification</li><li>Passion for IT/problem solving</li><li>Availability for a 6 months full time internship</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><strong>What you’ll build</strong></p><br> <p>SAP offers the Internship Program in several locations around the world. Within the internship, students are given the combination of applying theory and practice to real life business projects in addition to development opportunities for personal guidance and career coaching. Internship students at SAP are given the opportunity to make an impact in the business world - before they even graduate. At the same time they are gaining new skills and on-the-job experience and the ability to collaborate with colleagues and multiple lines of business around the world.</p><br>
<p>This internship is focused on Sales, Pre-Sales, Business Development, and Marketing, offering students hands-on exposure to customer engagement, go-to-market strategies, pipeline development, and brand positioning in a dynamic and global technology environment.</p><br> <p><span><strong>What you bring</strong></span></p><br> <p><span>Experience & Language Requirements:</span></p><br>
<ul>
<li><span>Study field: Business related fields of studies/ Marketing activities / IT studies</span></li>
<li><span>English: fluent (B2/C1 at least)</span></li>
<li><span>Country-specific language: fluent/native</span></li>
<li><span>Education: Minimum entry level of educational partner</span></li>
<li><span>Professional Training & Certification</span></li>
<li><span>Passion for IT/problem solving</span></li>
<li><span>Availability for a 6 months full time internship</span></li>
</ul> <p><strong>Where you belong</strong></p><br> <p>Students are recruited, trained, developed, and incorporated to end their studies successfully and become ideally great candidates for Early Talent positions to fulfill immediate, mid- and long-term strategic business objectives.</p><br>
<p>Key Responsibilities:</p><br>
<ul>
<li>Successful performance in the topics they are assigned to, with a focus on Sales, Pre-Sales, Business Development, and Marketing activities<br>Engagement within the team and beyond</li>
<li>Initiative and willingness to learn</li>
<li>Act as an ambassador for SAP</li>
<li>Support the ideation of being a continuous learner</li>
</ul> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>#SAPNextGen<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 458065 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br> <p>#SAPNextGen</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>