Insurance Coordinator Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Role Purpose Ejad Tech is seeking a senior, client-facing Subject Matter Expert in AI and Emerging Technologies who can help shape demand, qualify opportunities, define solution direction, and support credible technical conversations with enterprise and government stakeholders in Saudi Arabia. The role is designed for the market reality in which many clients are still building awareness, need trusted guidance before they buy, and expect a technically credible advisor who can connect innovation ambition with practical implementation pathways. This position sits between traditional sales, technical architecture, and delivery assurance. It is intended for a professional who can engage executives, accompany leadership and sales teams in strategic meetings, translate emerging technology concepts into business value, frame feasible solution approaches, support indicative pricing and commercial shaping, and give clients confidence that proposed AI and emerging technology initiatives can move responsibly from idea to implementation. The role is not a pure delivery role and not a pure sales role. It is a forward-facing consulting and solution-shaping role focused on AI-first growth, emerging technology opportunity development, and strong continuity between what is proposed, what is sold, and what can realistically be delivered. Role Mandate The SME will serve as Ejad Tech’s technical and advisory front for AI and emerging technologies during client engagement, presales, executive awareness discussions, solution shaping, and selected transition-to-delivery activities. The role is expected to strengthen client confidence, improve technical credibility during pursuit stages, and help the business create demand in markets where customers may not yet have fully defined AI or emerging technology requirements. The successful candidate should be able to operate in the space between deep technologists and non-technical commercial stakeholders: strong enough to discuss architecture, integration, delivery implications, use-case feasibility, governance, and vendor options, while also being commercially aware enough to support opportunity qualification, sizing assumptions, solution packaging, and persuasive executive conversations. Key Responsibilities• Act as a senior, client-facing advisor on AI, Generative AI, machine learning, intelligent automation, and relevant emerging technologies for government and enterprise clients.• Accompany Sales, Business Development, and Executive Leadership in strategic client meetings, executive briefings, workshops, and awareness sessions to educate stakeholders, shape demand, and position practical technology opportunities.• Lead discovery, innovation, use-case, and solution-design workshops; translate business challenges into clear value cases, technology use cases, and phased implementation roadmaps.• Qualify AI and emerging-technology opportunities by assessing business value, feasibility, data readiness, integration needs, organizational readiness, delivery complexity, and key risks.• Define high-level solution scope, architecture, assumptions, dependencies, implementation approach, and commercial considerations; support proposals, RFPs, bids, presentations, demonstrations, and indicative pricing.• Recommend the appropriate solution approach, including consulting, PoCs, accelerators, partner technologies, platforms, custom development, or integrated solutions.• Design and assess AI-enabled solutions across Gen AI, LLM assistants, knowledge systems, NLP, intelligent search, automation, computer vision, analytics, and domain-specific AI use cases.• Shape integrated solutions that combine AI with data platforms, cloud, APIs, enterprise applications, IoT, digital twins, edge, XR, and other emerging technologies where relevant.• Guide PoCs, prototypes, pilots, and demonstrations, ensuring a clear and credible path from concept to secure, scalable production implementation.• Ensure proposed solutions consider Saudi regulatory and governance requirements, including SDAIA, NDMO, PDPL, privacy, cybersecurity, data governance, responsible AI, human oversight, and model risk.• Build trusted-advisor relationships with senior stakeholders and contribute market insights, reusable offerings, solution frameworks, accelerators, and thought-leadership assets.• Ensure continuity between presales and delivery by clarifying solution intent, architecture, assumptions, dependencies, governance requirements, and implementation risks; provide technical assurance without acting as the delivery owner. Candidate Profile The ideal candidate is not a pure salesperson and not a narrow specialist engineer. This role is intended for a market-facing consultant who combines strong technical literacy in AI and emerging technologies with solution architecture thinking, client engagement maturity, and enough commercial awareness to support opportunity development and presales confidence. The successful candidate should be comfortable speaking to C-level executives, business sponsors, architects, delivery leads, and partner vendors. The person should be able to simplify complex technologies without oversimplifying them, create confidence without overpromising, and shape practical next steps in environments where customers may still be forming their technology agenda. Required Experience• Bachelor’s degree in computer science, Artificial Intelligence, Data Science, Computer Engineering, Software Engineering, Information Technology, or a related field; a Master’s degree is preferred.• 8+ years of relevant experience across technology consulting, solution architecture, digital transformation, enterprise technology advisory, data and AI, or related domains.• Strong practical understanding of AI/ML, Generative AI, LLM-oriented solution patterns, AI-enabled automation, and modern enterprise technology architectures.• Demonstrated experience translating business needs into feasible technology use cases, solution concepts, and implementation approaches.• Experience participating in or shaping PoCs, prototypes, pilots, or production-oriented technology initiatives.• Strong understanding of enterprise integration, APIs, cloud environments, data platforms, cybersecurity, and solution scalability considerations.• Experience engaging clients in workshops, discovery sessions, assessments, presentations, or solution-definition activities.• Strong exposure to Saudi government entities, regulated sectors, or large enterprises is highly preferred.• Arabic communication skills are strongly preferred for client-facing effectiveness in the Saudi market. Preferred Experience• Experience in technology consulting, innovation consulting, AI solution advisory, digital transformation, or advanced technology services.• Experience supporting presales, proposal development, solution shaping, or technical-commercial discussions.• Familiarity with Saudi public and private sector digital environments, data governance expectations, and responsible AI considerations.• Experience evaluating technology vendors, partner offerings, and build-versus-buy options.• Exposure to sectors such as government, defense, smart cities, utilities, transport, education, health, or other strategic enterprise domains in Saudi Arabia. Core Competencies & Technology Expertise AI-first advisory and solution shaping across Generative AI, LLMs, AI assistants, machine learning, intelligent automation, data platforms, cloud, APIs, and enterprise integration. Strong capability in executive engagement, use-case prioritization, high-level architecture, presales, workshops, commercial scoping, and delivery assurance. Familiarity with emerging technologies such as IoT, digital twins, metaverse/XR, edge computing, computer vision, smart platforms, and technology-partner ecosystems to develop integrated, business-focused solutions. Success Measures Success in this role will be measured by a combination of market impact, technical credibility, and opportunity quality, including:• Improved quality of client-facing AI and emerging technology conversations• Stronger executive engagement and demand-shaping effectiveness• Better-qualified opportunities• Greater confidence in solution scope, assumptions, and indicative pricing• Higher conversion of advisory conversations into structured opportunities• Increased contribution to AI and emerging technology led revenue growth• Development of reusable solution assets, architectures, and go-to-market content Preferred Certifications AI, machine learning, or Generative AI, Cloud architecture or cloud AI platforms, Solution architecture or enterprise architecture, Data governance, cybersecurity, or privacy, TOGAF or equivalent architecture frameworks, ISO/IEC 42001, responsible AI, or related AI governance domains

<p>Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia. Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments. We are seeking an Asset Lifecycle Planning Director to join JASARA PMC. This role will establish the city-wide asset lifecycle planning framework, renewal rules and risk-based prioritization approach, integrating condition, risk, cost and performance data to shape lifecycle plans and renewal pipelines across portfolios. The Asset Lifecycle Planning &amp; Integration Director is accountable for establishing the city-wide lifecycle planning principles, frameworks, policies, renewal rules and intervention approach for City Asset Management. The role provides city-wide integration so lifecycle decisions across portfolios follow one unified ISO 55001-aligned AM framework, rather than fragmented local practices, and ensures decisions balance cost, risk, performance, service outcomes and whole-life asset value. The role acts as the bridge between City AM portfolios and City Operations by defining lifecycle principles, intervention thresholds, maintenance policies, renewal criteria and cross-asset prioritization rules. It works with asset leads across the wider City AM team to ensure lifecycle plans reflect asset condition, criticality, hierarchy, service levels, O&amp;M feedback and operational realities. It also works closely with the Enterprise AM Systems / SAP EAMS Director to ensure the AM platform and SAP EAMS produce the data, dashboards and decision-support outputs required to provide one trusted view of asset risk, condition, performance, backlog and lifecycle pressures across the city.</p><p>Key Responsibilities</p><ol><li>Lifecycle Planning Framework, Principles and Policies Establish the city-wide asset lifecycle planning framework, principles, policies and governance approach for City AM, aligned to the AM Policy, AM Strategy and ISO 55001 principles. Define lifecycle planning standards that balance cost, risk, performance, service quality, safety, maintainability, resilience and long-term asset value. Set the approach for managing assets across their life, including how condition, criticality, hierarchy, risk, service levels and whole-life cost inform planning decisions. Develop renewal rules, intervention approaches, planning assumptions and decision criteria for assets across portfolios and districts. Set out consistent requirements for lifecycle plans, asset management plans, renewal pipelines, budget inputs and portfolio-level investment recommendations. Ensure lifecycle planning reflects agreed asset ownership boundaries, leasing arrangements, cost structures and links to capital and operating budget planning. Align lifecycle planning with operational readiness, handover, maintenance policies, SAP EAMS capabilities, AM governance and City Operations monitoring requirements.</li><li>Renewal Pipeline and Risk-Based Prioritisation Develop the city-wide lifecycle and renewal pipeline by joining condition, risk, cost, performance, criticality and maintenance data across portfolios. Prioritise assets coming into operation between 2026 and 2028, ensuring renewal needs, early-life risks and lifecycle obligations are visible before handover. Set risk-based prioritisation rules that guide when assets are maintained, monitored, refurbished, renewed, replaced or escalated for investment decision. Create practical rules for transferring lifecycle planning outputs and prioritisation logic to incoming City Operations resources once recruited. Ensure prioritisation decisions are transparent, evidence-based and auditable, supporting whole-life cost and value optimisation.</li><li>Intervention Thresholds and Maintenance Policy Integration Work with asset leads across the wider City AM team to define intervention thresholds, maintenance policies, inspection triggers and asset-specific lifecycle requirements. Ensure lifecycle planning reflects portfolio-specific asset behaviour, usage intensity, condition profiles, criticality, service impacts and operational constraints. Translate asset class requirements into consistent planning rules for renewals, planned maintenance, condition monitoring, deterioration assumptions and replacement strategies. Challenge proposed interventions where cost, risk, performance or lifecycle value are not sufficiently evidenced. Ensure maintenance and intervention policies remain aligned with operational readiness, O&amp;M feedback, budget planning and long-term asset management objectives.</li><li>SAP EAMS and Data Integration for Lifecycle Planning Work with the Enterprise AM Systems / SAP EAMS Director to ensure the AM platform and SAP EAMS are ready to support lifecycle planning, renewal forecasting, intervention rules, condition scoring, risk prioritisation and cost-performance analysis. Define lifecycle data requirements, including asset hierarchy, classification, condition, criticality, failure modes, replacement value, expected life, maintenance history, cost, risk, performance and renewal information.&nbsp;</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Bachelor's degree in Engineering, Asset Management, Cost and Performance balance, Operations Management, Facilities Management, Business Administration or a related discipline. Master's degree in a relevant discipline is preferred.</li><li>Professional certification or membership in asset management, project management, data governance, SAP EAM or information management is desirable.</li><li>Experience: Minimum 15 years of progressive experience in asset management, lifecycle planning, renewals, maintenance strategy, infrastructure operations, portfolio planning or asset investment planning, including senior leadership experience.</li><li>Proven experience developing lifecycle planning frameworks, intervention policies, renewal rules, asset management plans and risk-based prioritisation approaches.</li><li>Experience joining condition, risk, cost, performance and maintenance data to develop lifecycle forecasts, renewal pipelines and investment recommendations.</li><li>Experience working with asset leads, O&amp;M teams and enterprise asset management systems to define data requirements, intervention thresholds and decision-support outputs.</li><li>Experience leading or directing lifecycle costing, infrastructure asset integration, roads, car parks, utilities, public realm, built environment or city operations portfolios.</li><li>Experience in public sector, infrastructure, city operations, giga-projects, facilities management, transport, real estate or major destination environments is strongly preferred.</li><li>Preferred Background: Background in lifecycle asset management, infrastructure asset management, maintenance strategy, renewals planning, capital planning, AM policy or portfolio-level asset investment planning.</li><li>Practical exposure to ISO 55001 or ISO 55000-aligned asset management systems, including lifecycle value, risk-based decision-making, stakeholder requirements and continual improvement.</li><li>Experience working across asset data, SAP EAMS/CMMS, O&amp;M, finance, governance, handover and portfolio teams to turn lifecycle policy into operational and investment plans.</li><li>Technical &amp; Functional Expectations: Lifecycle planning frameworks, renewal rules, intervention thresholds, maintenance policies and asset management planning. Risk-based prioritisation, whole-life cost, cost-risk-performance trade-offs, value optimisation and investment planning. Condition, risk, cost, criticality, performance and maintenance data integration for lifecycle forecasting and renewal pipelines. SAP EAMS/CMMS lifecycle data requirements, dashboards, reports and decision-support outputs. Infrastructure asset lifecycle planning, roads, car parks, O&amp;M feedback loops and portfolio integration. ISO 55001-aligned asset management principles, lifecycle value, risk management and continual improvement.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><strong><span>In this role, you will:&nbsp;</span></strong></p><br> <br> <ul> <li> <p><span>Lead, coach, and develop a team of senior engineers and AI practitioners, fostering a high-performance culture grounded in accountability, collaboration, and continuous growth.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Own team performance, including goal setting, feedback cycles, career development, and talent planning.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Drive delivery excellence across multiple forward-deployed customer engagements, ensuring outcomes align with agreed&nbsp;success.</span></p><br> </li> </ul> <p><span><strong>What&nbsp;you'll build:</strong></span></p><br> <br> <ul> <li> <p><span>In this role, you lead and grow a team of senior engineers, data scientists, and AI practitioners embedded directly within SAP's most strategic customer environments. As a&nbsp;Director-level people manager, you are accountable for the performance, development, and wellbeing of your team — while also owning the delivery outcomes, technical quality, and customer impact of forward-deployed engagements at scale. You&nbsp;operate&nbsp;at the intersection of&nbsp;people&nbsp;leadership, technical strategy, and customer excellence — translating organizational goals into team direction, and ensuring your team has the support, clarity, and environment to do their best work.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Set technical direction and architectural guardrails for the team, in partnership with Chief Experts and technical leads.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Act as a senior escalation point for&nbsp;delivery&nbsp;risks, team challenges, and customer concerns — resolving issues with clarity and decisiveness.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Build strong relationships with senior customer stakeholders and SAP leadership,&nbsp;representing&nbsp;the team's work and advocating for the resources needed to succeed.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Attract, hire, and onboard top engineering talent across AI, data, and software engineering disciplines.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Partner with product, go-to-market, and regional leadership to align team capabilities with strategic priorities and customer demand.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Champion engineering best practices, responsible AI principles, and a culture of learning and innovation within the team.&nbsp;</span></p><br> </li> </ul> <br> <p><strong><span>What you bring:&nbsp;</span></strong></p><br> <br> <br> <ul> <li> <p><span>Proven experience leading and managing senior engineering teams, with&nbsp;a track record&nbsp;of building high-performing, inclusive, and motivated engineering organizations.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Strong technical background in AI, machine learning, data engineering, or software engineering — with the credibility to guide technical decisions and earn the trust of expert engineers.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Deep understanding of forward-deployed or customer-embedded delivery models, and experience managing complex, high-stakes customer engagements.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Strong problem-solving skills and design thinking approach; ability to balance strategic thinking with hands-on delivery accountability.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Demonstrated ability to develop talent, navigate organizational complexity, and drive alignment across diverse, cross-functional stakeholders.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Proven ability to work in an Agentic AI context — understanding and shaping how AI agents are applied within teams and customer environments.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Experience hiring and scaling engineering teams across regions, with a strong instinct for talent and a commitment to diversity and inclusion.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Excellent communication and influencing skills — able to engage effectively with engineers, executives, and customers alike.&nbsp;</span></p><br> </li> </ul> <br> <ul> <li> <p><span>Familiarity with SAP AI technologies and enterprise AI deployment realities is a strong advantage.&nbsp;</span></p><br> </li> </ul> <br> <p><strong><span>Where you belong:&nbsp;</span></strong></p><br> <br> <p><span>You will be part of a growing AI and industry expert leadership team serving customers across the Americas, Europe, and Asia. At this level, your most important product is your team — their growth, their culture, and their impact on customers. We value leaders who are direct, empathetic, and energized by helping talented people do their best work. You will thrive here if you are a builder of teams as much as a builder of solutions — and if you are motivated by creating an environment where exceptional engineers can do the most important work of their careers.&nbsp;</span></p><br> <br> <br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 457080 &nbsp;| Work Area: Software-Design and Development &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Professional &nbsp;| Employment Type: Regular Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br>​</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b><p><b><span>About the Role</span></b></p><br><p><span>The Senior Director, Strategic Accounts, TURMECA is a key regional leadership position responsible for shaping and leading the Strategic Accounts Management agenda across TURMECA.</span></p><br><p><span>The role covers major strategic account segments, including:</span></p><br><ul><li><span>Private Accounts </span></li><li><span>Public Accounts </span></li><li><span>Purchasing influencers, such as Group Purchasing Organizations and Health Authorities </span></li></ul><p><span>The Senior Director will deliver durable profitable growth, maximize Medtronic’s presence and unlock new opportunities across major accounts. The role requires excellence in strategic account management, senior-level engagement, value proposition design, commercial execution and cross-country orchestration.</span></p><br><p><span>The Senior Director will act as an executive sponsor for TURMECA’s most strategic accounts, lead the regional Strategic Accounts organization and actively contribute as a member of the TURMECA Leadership Team. </span></p><br><p><b><span>Responsibilities may include the following and other duties may be assigned:</span></b></p><br><p><b><span>Develop Systematic Market and Account Understanding</span></b></p><br><ul><li><span>Build comprehensive insight into regional healthcare trends, healthcare-system priorities, procurement dynamics and the competitive landscape. </span></li><li><span>Develop a deep understanding of account-specific needs, including C-suite, procurement, government and executive stakeholder priorities. </span></li><li><span>Translate insights into differentiated Pan-Medtronic value propositions tailored to healthcare groups, hospitals, GPOs and health authorities. </span></li></ul><p><b><span>Design and Execute Strategic Account Plans</span></b></p><br><ul><li><span>Lead the development of short- and long-term account strategies across private and public hospitals, healthcare groups, GPOs and health authorities. </span></li><li><span>Ensure alignment with Medtronic’s commercial strategy, portfolio priorities and TURMECA growth objectives. </span></li><li><span>Define clear objectives, performance measures and resource-allocation priorities to maximize impact across strategic accounts. </span></li></ul><p><b><span>Cultivate Senior-Level and Procurement-Level Relationships</span></b></p><br><ul><li><span>Establish and maintain trusted relationships with C-suite leaders, hospital executives, government stakeholders, procurement bodies, GPOs and health authorities. </span></li><li><span>Act as the executive sponsor for TURMECA’s most strategic accounts, ensuring strategic alignment, effective problem-solving and long-term partnership health. </span></li><li><span>Position Medtronic as a system-level partner by elevating discussions beyond transactions toward strategic and enterprise-wide value. </span></li></ul><p><b><span>Deliver Profitable Revenue Growth and Account Expansion</span></b></p><br><ul><li><span>Identify and qualify opportunities for cross-portfolio growth, therapy expansion, capital placement, solution adoption and greater account penetration. </span></li><li><span>Develop portfolio strategies with Operating Units and country teams to expand and protect market share, optimize pricing and accelerate therapy introduction. </span></li><li><span>Lead and support complex negotiations, including public and private tenders, framework agreements and multiyear partnership models. </span></li><li><span>Deliver agreed revenue, profitability, market-share and account-growth objectives. </span></li></ul><p><b><span>Implement Pan-Medtronic Value Propositions</span></b></p><br><ul><li><span>Develop integrated commercial and clinical value propositions that address customer and healthcare-system priorities. </span></li><li><span>Tailor solutions for hospitals, healthcare groups, GPOs and health authorities, ensuring alignment with procurement frameworks and customer needs. </span></li><li><span>Partner with Operating Units and enabling functions to coordinate the capabilities and resources required to deliver customer commitments. </span></li></ul><p><b><span>Manage Strategic Accounts Across Borders</span></b></p><br><ul><li><span>Coordinate country teams, Operating Units and enabling functions to ensure consistent customer engagement and execution across TURMECA. </span></li><li><span>Adapt account strategies to reflect different healthcare structures, procurement models, regulatory frameworks and policy environments. </span></li><li><span>Promote regional knowledge-sharing, standardization and adoption of Strategic Accounts Management best practices. </span></li></ul><p><b><span>Monitor, Analyze and Optimize Account Performance</span></b></p><br><ul><li><span>Oversee and analyze strategic account performance, opportunity pipelines, forecasting, financial plans and procurement cycles. </span></li><li><span>Identify commercial, operational and contractual risks and implement timely corrective or mitigation actions. </span></li><li><span>Ensure account plans remain agile and responsive to changes in customer priorities and market conditions. </span></li><li><span>Provide regular updates to the TURMECA Leadership Team on performance, opportunities, risks and investment priorities. </span></li></ul><p><b><span>Foster a High-Performance, Inclusive Culture</span></b></p><br><ul><li><span>Lead, develop and coach the Strategic Accounts Management organization across TURMECA. </span></li><li><span>Create an inclusive, performance-driven environment that promotes collaboration, accountability and a Pan-Medtronic mindset. </span></li><li><span>Lead workforce planning, talent development, performance management and succession planning for the Strategic Accounts organization. </span></li><li><span>Act as the internal expert on strategic account management, procurement dynamics and long-term partnership models. </span></li><li><span>Foster a culture of integrity, compliance, diversity, inclusion and patient impact. </span></li></ul><p><b><span>Required Knowledge and Experience:</span></b></p><br><ul><li><span>Bachelor’s degree in Business, Engineering, Healthcare Management, Public Health, Life Sciences or a related field. A Master’s degree or MBA is an advantage. </span></li><li><span>Minimum of 15 years of relevant experience in strategic account management, business development, healthcare sales, commercial leadership or procurement strategy; or an advanced degree with a minimum of 13 years of relevant experience. </span></li><li><span>Minimum of 10 years of managerial and people-leadership experience. </span></li><li><span>Proven experience managing large and complex strategic accounts across private, public, GPO and health-authority settings. </span></li><li><span>Significant regional or multi-country experience within healthcare, medical technology, pharmaceuticals or a similarly complex industry. </span></li><li><span>Strong C-suite and senior stakeholder engagement capabilities. </span></li><li><span>Proven experience negotiating complex, high-value and multi-stakeholder agreements and developing long-term partnerships. </span></li><li><span>Strong understanding of healthcare systems, procurement models, reimbursement, healthcare policy and regulatory environments. </span></li><li><span>Strong strategic, analytical, financial and business acumen, including pricing, profitability, forecasting and business-case development. </span></li><li><span>Proven ability to lead cross-functional and cross-country initiatives within an international matrix organization. </span></li><li><span>Demonstrated experience building, leading and developing high-performing commercial or customer-facing teams. </span></li><li><span>Strong leadership presence, communication, negotiation and influencing skills. </span></li><li><span>Fluency in English is required. Arabic, Turkish and/or Russian are an advantage. </span></li><li><span>Willingness and ability to travel extensively across the TURMECA region.</span></li></ul><p><b>Physical Job Requirements</b><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p>‌</p><br><p><span><b>Recruitment Fraud Alert</b>&nbsp;</span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind:&nbsp;</span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.&nbsp;</span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.&nbsp;</span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.&nbsp;</span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>.&nbsp;</p><br><p>‌</p><br><b>Benefits &amp; Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>&nbsp;</p><br>This position is eligible for an annual long-term incentive plan. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>From Land to Sea – Active Experiences in Nature's Purest Form <br> </span><p>Red Sea Sports &amp; Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br> <br> <p>As a strategic partner of the Saudi Olympic &amp; Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br> <br> <p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose <p>The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.</p><br><br> <p>The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.</p><br><br> <p>Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p><br><br> Key Responsibilities Operational Delivery <ul> <li> <p>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</p><br><br> </li> <li> <p>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</p><br><br> </li> <li> <p>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</p><br><br> </li> <li> <p>Support the operational rollout of new adventure products, activities, and guest experiences.</p><br><br> </li> <li> <p>Supervise daily adventure operations and provide on-site leadership during activity delivery.</p><br><br> </li> <li> <p>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</p><br><br> </li> <li> <p>Monitor instructor performance and provide ongoing operational guidance and professional development.</p><br><br> </li> <li> <p>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</p><br><br> </li> <li> <p>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</p><br><br> </li> <li> <p>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</p><br><br> </li> <li> <p>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including <strong>Galaxea</strong> and <strong>WAMA</strong>.</p><br><br> </li> <li> <p>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</p><br><br> </li> <li> <p>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</p><br><br> </li> </ul> Leadership &amp; Team Development <ul> <li> <p>Provide day-to-day supervision and operational leadership to Adventure Instructors.</p><br><br> </li> <li> <p>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</p><br><br> </li> <li> <p>Promote a positive, collaborative, and guest-focused team culture.</p><br><br> </li> <li> <p>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</p><br><br> </li> <li> <p>Support new team member onboarding, familiarisation, and operational competency assessments.</p><br><br> </li> </ul> Safety, Risk &amp; Compliance <ul> <li> <p>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</p><br><br> </li> <li> <p>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</p><br><br> </li> <li> <p>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</p><br><br> </li> <li> <p>Ensure instructors comply with all operational, environmental, and safety requirements.</p><br><br> </li> <li> <p>Promote responsible outdoor recreation and environmental conservation throughout all activities.</p><br><br> </li> </ul> Policies, Systems, Processes &amp; Reporting <ul> <li> <p>Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.</p><br><br> </li> <li> <p>Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.</p><br><br> </li> <li> <p>Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.</p><br><br> </li> <li> <p>Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.</p><br><br> </li> </ul> Health, Safety &amp; Environment <ul> <li> <p>Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.</p><br><br> </li> <li> <p>Promote a proactive safety culture across all adventure activities.</p><br><br> </li> <li> <p>Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.</p><br><br> </li> <li> <p>Support emergency preparedness activities, drills, and incident response procedures.</p><br><br> </li> </ul> Continuous Improvement <ul> <li> <p>Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.</p><br><br> </li> <li> <p>Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.</p><br><br> </li> </ul> Key Stakeholders Internal <ul> <li> <p>AKUN Management</p><br><br> </li> <li> <p>Adventure Operations Team</p><br><br> </li> <li> <p>RSSE Management</p><br><br> </li> <li> <p>Resort Operations</p><br><br> </li> <li> <p>Guest Experience</p><br><br> </li> <li> <p>Health, Safety &amp; Compliance</p><br><br> </li> <li> <p>Training Team</p><br><br> </li> <li> <p>Asset Management</p><br><br> </li> <li> <p>Destination Development</p><br><br> </li> <li> <p>Other relevant internal departments</p><br><br> </li> </ul> External <ul> <li> <p>Guests</p><br><br> </li> <li> <p>Resort Partners</p><br><br> </li> <li> <p>Activity Providers</p><br><br> </li> <li> <p>Emergency Services</p><br><br> </li> <li> <p>Certification Bodies</p><br><br> </li> <li> <p>Equipment Suppliers</p><br><br> </li> <li> <p>Sporting Federations</p><br><br> </li> <li> <p>Government Authorities</p><br><br> </li> <li> <p>Destination Stakeholders</p><br><br> </li> </ul> Qualifications &amp; Experience <ul> <li> <p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p><br><br> </li> <li> <p>Basic Land Navigation certification with practical GPS navigation experience.</p><br><br> </li> <li> <p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p><br><br> </li> <li> <p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p><br><br> </li> <li> <p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p><br><br> </li> <li> <p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p><br><br> </li> <li> <p>Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p><br><br> </li> <li> <p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p><br><br> </li> </ul> Essential Skills <ul> <li> <p>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</p><br><br> </li> <li> <p>Strong leadership, coaching, mentoring, and team development capabilities.</p><br><br> </li> <li> <p>Sound understanding of adventure risk management, operational planning, and outdoor safety.</p><br><br> </li> <li> <p>Excellent communication, interpersonal, and stakeholder management skills.</p><br><br> </li> <li> <p>Professional, guest-focused, adaptable, and service-oriented.</p><br><br> </li> <li> <p>Ability to perform effectively within remote and dynamic operational environments.</p><br><br> </li> <li> <p>Fluent in written and spoken English; Arabic or an additional language is advantageous.</p><br><br> </li> <li> <p>Practical understanding of luxury hospitality operations and premium guest expectations.</p><br><br> </li> </ul> Job Context <p>The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.</p><br><br> Competencies Leadership Competency – Operational Leadership <p>Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.</p><br><br> Core Competency – Guest Excellence <p>Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.</p><br><br> Functional Competency – Adventure Safety &amp; Risk Management <p>Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.</p><br><br> <p>This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p> <p> </p> <p><span ><strong>Job Purpose</strong></span></p> <p><span >The <strong>Senior Manager – Dive Operations</strong> is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards.</span></p> <p> </p> <p><span >Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment.</span></p> <p> </p> <p><span >The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea’s dive operations across multiple assets.</span></p> <p> </p> <p><span ><strong>Job Responsibilities</strong></span></p> <p><span ><strong>General Responsibilities</strong></span></p> <ul > <li ><span >Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.</span></li> <li ><span >Ensure the smooth, safe, and efficient day-to-day operation of the dive center.</span></li> <li ><span >Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.</span></li> <li ><span >Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.</span></li> <li ><span >Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.</span></li> <li ><span >Work remotely as required and attend office locations when operational or business needs dictate.</span></li> <li ><span >Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.</span></li> </ul> <p> </p> <p><span ><strong>Establishment of Dive Center – Pre-Opening</strong></span></p> <ul > <li ><span >Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components.</span></li> <li ><span >Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met.</span></li> <li ><span >Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.</span></li> </ul> <p> </p> <p><span ><strong>Establishment of Dive Center – Post-Opening</strong></span></p> <ul > <li ><span >Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.</span></li> <li ><span >Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice.</span></li> <li ><span >Oversee and ensure the safe and professional execution of all daily diving activities.</span></li> <li ><span >Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies.</span></li> <li ><span >Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.</span></li> <li ><span >Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.</span></li> <li ><span >Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.</span></li> </ul> <p> </p> <p><span ><strong>Media Coverage</strong></span></p> <ul > <li ><span >Support the Destination Development department, when required, in facilitating photo and video media coverage.</span></li> <li ><span >Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.</span></li> </ul> <p> </p> <p><span ><strong>Policies, Systems, Processes, Procedures, Standards &amp; Reporting</strong></span></p> <ul > <li ><span >Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control.</span></li> <li ><span >Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.</span></li> </ul> <p> </p> <p><span ><strong>Safety, Quality &amp; Environment</strong></span></p> <ul > <li ><span >Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety.</span></li> <li ><span >Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation.</span></li> </ul> <p><span ><strong>Continuous Improvement</strong></span></p> <ul > <li ><span >Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices.</span></li> <li ><span >Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.</span></li> </ul> <p> </p> <p><span ><strong>Job Stakeholders</strong></span></p> <p><span ><strong>Internal:</strong></span></p> <ul > <li ><span >RSG Destination Development</span></li> <li ><span >Group Environment and Sustainability</span></li> <li ><span >Red Sea Zone Authority</span></li> </ul> <p><span ><strong>External:</strong></span></p> <ul > <li ><span >Ministry of Tourism</span></li> <li ><span >Ministry of Environment, Water and Agriculture and its affiliated centers</span></li> <li ><span >Universities and research institutions</span></li> </ul> <p> </p> <p><span ><strong>Job Requirements</strong></span></p> <p><span ><strong>Qualifications &amp; Experience</strong></span></p> <ul > <li ><span >Certified PADI Instructor</span></li> <li ><span >Minimum of 500 logged dives</span></li> <li ><span >Certified at least 50 students across all core courses</span></li> <li ><span >Proven experience in dive center and/or resort management across multiple geographic locations</span></li> <li ><span >Strong background in dive business and/or resort operations</span></li> <li ><span >Demonstrated hospitality and guest service track record</span></li> <li ><span >Extensive diving health and safety experience</span></li> <li ><span >Experience operating in diverse global dive environments</span></li> <li ><span >Dive equipment management and maintenance oversight</span></li> <li ><span >Dive retail and commercial operations experience</span></li> <li ><span >Strong understanding of marine conservation principles</span></li> <li ><span >Valid Fit-to-Dive medical certification</span></li> <li ><span >Underwater photography and videography skills</span></li> </ul> <p> </p> <p><span ><strong>Essential Skills</strong></span></p> <ul > <li ><span >Excellent written and spoken English</span></li> <li ><span >Strong communication, presentation, and public speaking skills</span></li> <li ><span >Exceptional customer service mindset with a proactive, “can-do” attitude</span></li> <li ><span >Flexible, open-minded, and adaptable approach to work and environment</span></li> <li ><span >Self-motivated with strong time management and deadline-driven delivery</span></li> <li ><span >Ability to guide dives that deliver a premium “wow” guest experience</span></li> <li ><span >Strong technical knowledge of dive equipment and maintenance standards</span></li> <li ><span >Highly detail-oriented with excellent organizational skills</span></li> <li ><span >Guest-experience focused with the ability to manage high-end clientele</span></li> <li ><span >Strong cross-cultural awareness and ability to work with diverse nationalities</span></li> <li ><span >Proven ability to handle guest feedback, requests, and complaints professionally</span></li> <li ><span >Commitment to the highest possible safety standards for guests and staff</span></li> <li ><span >Lead by example as a role model for professional conduct and behavior</span></li> <li ><span >Strong leadership and people management capabilities</span></li> <li ><span >Ability to work independently and as part of a team with sound judgment</span></li> <li ><span >Maintain strict confidentiality at all times</span></li> <li ><span >Proficient in Microsoft Office applications</span></li> <li ><span >Strong interest in marine science, conservation, research, and education</span></li> <li ><span >Ability to train and mentor staff to deliver exceptional guest experiences</span></li> <li ><span >Strong administrative, planning, and coordination capabilities</span></li> </ul> <p> </p> <p><span ><strong>Desirable Skills</strong></span></p> <ul > <li ><span >Additional spoken language(s), preferably Arabic</span></li> <li ><span >Social media content creation and posting skills</span></li> <li ><span >Advanced marine life identification skills (fish, invertebrates, reptiles, mammals)</span></li> <li ><span >Certified workshop technician for multiple dive equipment brands</span></li> </ul> <p> </p> <p><span ><strong>Job Context</strong></span></p> <ul > <li ><span >Operates across The Red Sea and AMAALA destinations in a strategic, multi-site capacity.</span></li> <li ><span >Requires frequent travel and flexibility to work extended hours, including weekends and peak seasons.</span></li> <li ><span >Oversees a wide range of marine and diving operations across multiple locations.</span></li> <li ><span >Plays a critical leadership role in delivering safe, innovative, and world-class diving experiences aligned with destination growth and vision.</span></li> </ul> <p> </p> </span>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>The job holder of this position is responsible for the reconciliation of all employee and business units’ accounts in adherence to accounting policies, procedures, and international standards.</p> <h4>Key Responsibilities</h4> <p><strong>Organizational:</strong></p> <ul> <li>Follow all relevant accounting policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner.</li> </ul> <p><strong>Operational:</strong></p> <ul> <li>Follow the day-to-day activities related to own job with minimal supervision to ensure continuity of work.</li> <li>Follow-up on escalated cases, issues, and questions of junior team members to ensure they are closed efficiently and in a timely manner.</li> </ul> <p><strong>Accounting:</strong></p> <ul> <li>Ensure adherence to accounting standards.</li> <li>Plan, manage, coordinate, and implement the year-end closing process for the assigned accounting records.</li> <li>Provide technical accounting support and interpretation to the business units.</li> <li>Ensure that no payments are delayed.</li> <li>Reconcile all accounts and financial records of the business units.</li> <li>Ensure that bank reconciliations are verified on a timely basis and adequate to prevent any fraud or inaccuracies.</li> <li>Review the monthly bank reconciliations and sign off.</li> <li>Ensure there are no long outstanding items in reconciliations.</li> <li>Maintain the accounting and financial records of the related business units.</li> <li>Direct the installation and maintenance of accounting records.</li> <li>Support in cash management, banking, vendor relationships, and implementation of the ERP system.</li> <li>Liaise with HR on the financial and timely payment arrangements for the monthly payroll.</li> <li>Coordinate with external auditors and provide them with all needed data.</li> <li>Interact with IT in the implementation of system enhancements and improvements.</li> <li>Ensure auditors are given the required information on time to complete the audit within the group deadlines.</li> <li>Responsible for accurate accounting and ensure adequate internal control in cash collection and banking.</li> <li>Assist in ensuring cash and treasury management.</li> <li>Oversee the preparation of monthly management reports and accompanying schedules, worksheets, and narratives.</li> <li>Provide comprehensive financial and accounting advisory services and various reports and statements to business units’ managers.</li> <li>Prepare a variety of studies, reports, and related information and interpretation to management for decision-making purposes.</li> </ul> <p><strong>Accounts Receivable:</strong></p> <ul> <li>Ensure adherence to accounting standards and enforce them during audits of billing, inter-company payables, and receivables.</li> <li>Plan, manage, coordinate, and implement the year-end closing process for the assigned accounting records.</li> <li>Provide technical accounting support and interpretation to the business units.</li> <li>Ensure that all third-party customers’ accounts are fully reconciled.</li> <li>Oversee the verification and reconciliation for third-party invoices and balances.</li> <li>Ensure that statements of accounts are sent to customers monthly.</li> <li>Oversee the preparation of third-party reconciliations and the resolution of outstanding items.</li> <li>Liaise with HR on the financial and timely payment arrangements for the monthly payroll.</li> <li>Coordinate on external audit.</li> <li>Interact with IT in the implementation of system enhancements and improvements.</li> <li>Prepare monthly management reports and accompanying schedules, worksheets, and narratives, including budget versus actual variance reports.</li> <li>Participate in cost analyses and rate studies.</li> <li>Provide comprehensive accounting advisory services and various reports and statements to business units’ managers.</li> <li>Prepare a variety of studies, reports, and related information and interpretation to management for decision-making purposes.</li> </ul> <p><strong>Intercompany:</strong></p> <ul> <li>Ensure adherence to accounting standards and enforce them during audits of billing and inter-company transactions.</li> <li>Provide technical accounting support and interpretation to the business units.</li> <li>Ensure that all intercompany customers’ and suppliers’ accounts are fully reconciled.</li> <li>Oversee the verification and reconciliation for intercompany invoices and balances.</li> <li>Oversee the preparation of inter-company reconciliations and the resolution of outstanding items.</li> <li>Liaise with HR on the financial and timely payment arrangements for the monthly payroll.</li> <li>Coordinate on external audit.</li> <li>Interact with IT in the implementation of system enhancements and improvements.</li> <li>Prepare monthly management reports and accompanying schedules, worksheets, and narratives, including budget versus actual variance reports.</li> <li>Participate in cost analyses and rate studies.</li> <li>Provide comprehensive accounting advisory services and various reports and statements to business units’ managers.</li> <li>Prepare a variety of studies, reports, and related information and interpretation to management for decision-making purposes.</li> </ul> <p><strong>Reporting:</strong></p> <ul> <li>Ensure adherence to accounting standards and enforce them at all times.</li> <li>Monthly closing procedures are done smoothly and align with client’s timetable.</li> <li>Plan, manage, coordinate, and implement the year-end closing process for the assigned accounting records.</li> <li>Provide technical accounting support and interpretation to the business units.</li> <li>Liaise with HR on the financial and timely payment arrangements for the monthly payroll.</li> <li>Interact with IT in the implementation of system enhancements and improvements.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Bachelor’s degree in accounting, finance, or a related field.</li> <li>Fluent English required.</li> <li>Strong communication skills.</li> <li>Microsoft Office knowledge.</li> <li>4–6 years of experience in accounting.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Communications &amp; Corporate/External Affairs <p><strong>Job Sub Function: </strong></p><br><br> Government Affairs &amp; Policy <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Riyadh, Saudi Arabia <p><strong>Job Description:</strong></p><br><br> <p><strong>About MedTech</strong></p><br><br> <p>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.</p><br><br> <p>Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech</p><br><br> <p><strong>Immigration &amp; Government Relations Specialist, Orthopedics </strong> </p><br><br> <p><strong>Location: Riyadh (Saudi Arabia)</strong></p><br><br> <p><strong>Contract: full-time</strong></p><br><br> <p><strong>About Orthopaedics</strong></p><br><br> <p>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.</p><br><br> <p>Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.</p><br><br> <p>Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech </p><br><br> <p><strong>About the Role</strong></p><br><br> <p>Immigration &amp; Government Relations Specialist is responsible for managing all immigration, foreign workforce, and government compliance activities for the company in Saudi Arabia. The role ensures full compliance with Saudi immigration regulations, maintains valid work authorization for foreign employees, manages government platform requirements, and coordinates with relevant ministries and authorities to support the employment and mobility of foreign nationals.</p><br><br> <p><strong>You will be responsible for:</strong></p><br><br> <p>Immigration &amp; Foreign Workforce Management</p><br><br> <ul><li>Manage the end-to-end immigration process for foreign employees working in Saudi Arabia.</li><li>Arrange and maintain employment contracts for non-Saudi employees in compliance with local regulations.</li><li>Obtain, renew, and monitor work permits and residency permits (Iqama) for foreign employees.</li><li>Coordinate with relevant government authorities and ministries regarding immigration-related payments, renewals, and approvals.</li><li>Ensure continuous work authorization for all sponsored foreign employees and proactively prevent any gaps in legal work status.</li></ul> <p>International Recruitment &amp; Work Visa Processing</p><br><br> <ul><li>Manage the immigration process for foreign hires recruited from outside Saudi Arabia.</li><li>Coordinate work visa applications and ensure alignment of visa categories with employees' educational qualifications and regulatory requirements.</li><li>Prepare employment contracts and obtain required attestations from the Chamber of Commerce and Ministry of Foreign Affairs.</li><li>Process electronic authorizations and supporting documentation required for overseas recruitment.</li><li>Liaise with government entities and external agencies to facilitate successful visa issuance and onboarding of foreign employees.</li></ul> <p>Sponsorship Transfer Management</p><br><br> <ul><li>Manage sponsorship transfer (Kafala transfer) processes for foreign employees.</li><li>Submit sponsorship transfer requests through relevant government systems.</li><li>Coordinate with employees, current sponsors, and government authorities to obtain all required approvals.</li><li>Monitor cases through completion and ensure all associated fees and regulatory requirements are fulfilled.</li></ul> <p>Government Platforms &amp; Regulatory Compliance</p><br><br> <ul><li>Serve as administrator and key point of contact for labour and immigration-related government platforms, including:</li><li>QIWA</li><li>GOSI (where immigration-related coordination is required)</li><li>Training and workforce compliance platforms</li><li>Other Ministry of Human Resources and governmental systems</li><li>Ensure compliance with governmental requirements that impact workforce eligibility, immigration sponsorship, and company licensing status.</li><li>Complete mandatory submissions, updates, and reporting requirements to maintain uninterrupted access to government services.</li></ul> <p>Employee Mobility &amp; Travel Authorization</p><br><br> <ul><li>Process and issue exit, re-entry, and related travel permits for employees as required.</li><li>Monitor validity of travel permissions and immigration documents.</li><li>Support employees and business stakeholders with immigration-related guidance regarding travel and work authorization requirements.</li></ul> <p>Document Attestation &amp; Government Liaison</p><br><br> <ul><li>Coordinate attestation and legalization of employment and immigration-related documents through the Chamber of Commerce and other relevant authorities.</li><li>Maintain relationships with government agencies and represent the company in immigration-related matters.</li><li>Ensure all immigration files, supporting documentation, and records are accurate, complete, and audit-ready.</li></ul> <p>Business License &amp; Regulatory Support</p><br><br> <ul><li>Support the renewal and maintenance of government registrations and licenses that impact foreign workforce sponsorship and immigration eligibility, including:</li><li>Ministry of Investment licenses</li><li>Commercial registration renewals</li><li>Other government approvals required to maintain sponsorship capabilities</li></ul> <p>Compliance Monitoring &amp; Risk Management</p><br><br> <ul><li>Monitor changes in Saudi immigration and labor regulations and assess impact on company operations.</li><li>Ensure all immigration activities are completed within regulatory timelines to avoid penalties, fines, or interruption of business operations.</li><li>Maintain accurate records of employee immigration status and government filings.</li><li>Support audits, inspections, and compliance reviews related to immigration and workforce authorization.</li></ul> <p>Key Deliverables</p><br><br> <ul><li>Timely issuance and renewal of work permits, visas, and residency permits.</li><li>Successful onboarding of foreign employees from overseas.</li><li>Efficient completion of sponsorship transfer cases.</li><li>Full compliance with Saudi immigration and labour authority requirements.</li><li>Timely processing of exit/re-entry visas and travel authorizations.</li><li>Maintenance of company eligibility to sponsor foreign workers through ongoing compliance with governmental regulations and licensing requirements.</li></ul> <p><strong>Qualifications / Requirements:</strong></p><br><br> <ul><li>Bachelor’s degree required.</li><li>Saudi national (mandatory), in line with local Saudization requirements.</li><li>Fluent in both Arabic and English (written and spoken) is required.</li><li>Previous experience in Immigration and Government Relations within Saudi Arabia, with a strong understanding of local immigration processes, government regulations, and workforce compliance requirements.</li><li>Hands-on experience working with Saudi government platforms, including QIWA and GOSI.</li><li>Proven experience managing immigration processes for expatriate employees, including:<ul><li>Business visa issuance</li><li>Work visa processing</li><li>Exit and re-entry visas</li><li>Work permit and residency permit (Iqama) renewals</li><li>Renewal of company registrations and documentation with relevant government authorities (e.g. Ministry of Commerce).</li><li>Experience working in a multinational organization, with the ability to navigate an international business environment and collaborate effectively across diverse cultures and stakeholders.</li></ul></li></ul> <p>Please note: <em>For candidates applying to the Saudi Arabia location, this role is open to Saudi nationals only, in line with local Saudization requirements.</em></p><br><br> <p><em>Johnson &amp; Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.</em></p><br><br> <p><em>Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes</em><em>.</em> </p><br><br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Advocacy Communications, Business Behavior, Communication, Corporate Communications Strategy, Corporate Management, Data Reporting, Government Relations, Issue Escalation, Mentorship, Presentation Design, Problem Solving, Public Affairs, Regulatory Environment, Relationship Building, Subject Matter Experts (SME) Collaboration, Technical Writing <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br> <br> Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br> <br> Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br> <br> Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>Portfolio 3 is searching to build out&nbsp;it’s&nbsp;Operations team with a new Operations Manager to join the team and help strengthen our foundation. Heading into&nbsp;it’s&nbsp;3rd year, the portfolio is looking to build an it’s initial success with&nbsp;CPHI Middle East,&nbsp;Umrah &amp;&nbsp;Ziyarah&nbsp;Forum, and&nbsp;Saudi Maritime &amp; Logistics Congress. With some more exciting projects on the&nbsp;horizon&nbsp;you could be one of the key drivers in the next stage of bringing amazing experiences to, and forging memorable brands in, The Kingdom.&nbsp;&nbsp;</p><br><p>As Portfolio 3 is building and growing we are looking for someone to come and help specifically, but not limited to,&nbsp;the delivery of:&nbsp;</p><br><ul><li><p>The expanding&nbsp;Umrah &amp;&nbsp;Ziyarah&nbsp;Forum&nbsp;ecosystem&nbsp;</p><br></li></ul><ul><li><p>The evolving&nbsp;Innovation Driven Water Sustainability&nbsp;(IDWS)&nbsp;event after a successful 1st&nbsp;year.&nbsp;&nbsp;</p><br></li></ul><p>The Operations Manager is responsible for the professional operational delivery of their allocated events; features and projects. You will ensure that all are delivered to the highest possible standards and to the satisfaction of all parties involved consistently throughout the year.&nbsp;</p><br><p>Reporting to the&nbsp;Head &amp;&nbsp;Senior Operations Managers, the Operations Manager will be responsible together with the Senior Operations Manager for implementing the EMEA Operations objectives.&nbsp;The intention is for the Operations Manager to eventually take full lead on running these streams, with High Level Ministry involvement and communication required.&nbsp;</p><br><p>The Operations Manager should lead by example and&nbsp;demonstrate a professional responsibility to the department at all times.&nbsp;Adding value to the Operations Department and Portfolio alike and helping others to build their knowledge and ability for the future of&nbsp;Tahaluf.&nbsp;</p><br><p><strong>Operational Duties&nbsp;</strong></p><br><ul><li><p>Be the key point of contact for the show teams in all matters on your allocated shows, internal and external.&nbsp;</p><br></li></ul><ul><li><p>Accountability for setting, regular forecasting &amp; achieving operational show budgets for allocated events.&nbsp;</p><br></li></ul><ul><li><p>Responsibility for successful show management and technical delivery of several physical and digital events throughout the year including features &amp; fully undertaking all related tasks.&nbsp;</p><br></li></ul><ul><li><p>Manage production and implementation of show project plans ensuring all operational tasks are carried out on a timely basis according to individual project plans and within deadlines across all your events.&nbsp;</p><br></li></ul><ul><li><p>Ensuring all allocated events are working within the company’s H&amp;S, Security &amp; Sustainability guidelines at all times.</p><br></li></ul><ul><li><p>Implementation of internal and external Service Level Agreements on all allocated events.&nbsp;</p><br></li></ul><ul><li><p>Oversee production and delivery of the show exhibitor manual.</p><br></li></ul><ul><li><p>Communicate with suppliers to manage the brief, design, feature production and signage process in co-ordination with show teams and sponsors.&nbsp;</p><br></li></ul><ul><li><p>Communicate with suppliers and show teams to manage the brief, design, production and management of Registration areas and overall welcome experience.&nbsp;</p><br></li></ul><ul><li><p>Compile post event reports and KPI analysis.</p><br></li></ul><ul><li><p>In collaboration with the Procurement team, monitor the ongoing performance of key contractors and troubleshoot / identify remedial action as required&nbsp;on&nbsp;each event.&nbsp;</p><br></li></ul><p><strong>Management&nbsp;</strong></p><br><ul><li><p>Manage, mentor &amp; develop line reports &amp; others within the EMEA Operations team, You will manage line reports on a day to day basis where applicable, each of these may be allocated across multiple events throughout the year requiring you to work alongside other Operations Managers to effectively balance workloads &amp; priorities for each team member individually.&nbsp;</p><br></li></ul><ul><li><p>Setting, monitoring and management of direct reports’ performance objectives and identifying training needs.&nbsp;</p><br></li></ul><ul><li><p>Work with colleagues to achieve best practice in terms of operational planning and management.&nbsp;</p><br></li></ul><p><strong>Compliance / legal / H&amp;S / Sustainability&nbsp;</strong></p><br><ul><li><p>Adhere to all Informa compliance requirements and monitor supplier performance to ensure they are meeting our requirements.</p><br></li></ul><ul><li><p>Follow the complete HSS Operating Model for all allocated events, submitting paperwork as required in a timely and concise manner and embedding best practice &amp; continual improvement’s into all your event planning.&nbsp;</p><br></li></ul><ul><li><p>Collaborate with Informa H&amp;S team to ensure suppliers meet and exceed our H&amp;S requirements.&nbsp;</p><br></li></ul><ul><li><p>Work with H&amp;S team on remedial measures where necessary.</p><br></li></ul><ul><li><p>Be an active partner of the Informa Sustainability team and look for opportunities to support and enhance our sustainability initiatives.</p><br></li></ul><br>Qualifications<br><ul><li><p>Educated to degree level or equivalent &nbsp;</p><br></li></ul><p><strong>Qualities needed for the role &nbsp;</strong></p><br><ul><li><p>Strong&nbsp;and effective verbal and&nbsp;written&nbsp;skills in Arabic and English.&nbsp;</p><br></li></ul><ul><li><p>5 years of events or exhibition industry experience or similar.&nbsp;</p><br></li></ul><ul><li><p>Must have independently and successfully managed operations on multiple large events to a consistently high standard. &nbsp;</p><br></li></ul><ul><li><p>Experience of managing, supporting &amp; developing multiple line reports simultaneously. &nbsp;</p><br></li></ul><ul><li><p>You will possess a good working knowledge of the exhibition industry &amp; venues as well as a great working relationship with all official contractors.  &nbsp;</p><br></li></ul><ul><li><p>Effective communication skills – being able to liaise with Operations team members as well as working with &amp; reporting to Director Level individuals throughout the portfolio(s). &nbsp;</p><br></li></ul><ul><li><p>Familiarity with good procurement practices .</p><br></li></ul><ul><li><p>Excellent interpersonal skills and the ability to inspire and motivate others, thinking outside the box for creative solutions. &nbsp;</p><br></li></ul><ul><li><p>Ability to anticipate problems and/or put contingency plans in place.</p><br></li></ul><ul><li><p>A proven ability to work to tight deadlines, with attention to detail under pressure is a pre requisite.  &nbsp;</p><br></li></ul><ul><li><p>Willingness and ability to travel / work across differing time zones especially within the EMEA region. &nbsp;</p><br></li></ul><ul><li><p>Proven knowledge of exhibition H&amp;S Guidelines and implementation. &nbsp;</p><br></li></ul><ul><li><p>Computer literate and proficient in the use of commonly used business software and project management software .</p><br></li><li><p>IOSH Managing Safety Certificate (or equivalent) as a minimum.&nbsp;</p><br></li><li><p>Prior large budget management skill is a plus.</p><br></li></ul><br>Additional Information<br><p><strong>Please note this is a 9 month contract role. It can be performed remotely. We are not able to provide relocation or sponsorship support with the position.&nbsp;</strong></p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it.&nbsp; We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.&nbsp; We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&amp;nbsp;<strong>partnership</strong>, create an environment that attracts the&amp;nbsp;<strong>most talented professionals</strong>&amp;nbsp;and allows them to flourish, and regulate&amp;nbsp;<strong>growth</strong>&amp;nbsp;to maintain&amp;nbsp;<strong>excellence</strong>&amp;nbsp;in our service standards.</p><br><br><p>If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.</p><br><p>We are looking for a driven and capable <strong>Senior Document Controller</strong> to support major data center and telecommunications infrastructure programs in KSA. This role will be responsible for building, administering, and maintaining a structured technical document management system covering engineering drawings, equipment manuals, O&amp;amp;M procedures, operating procedures, and related technical records across the facility lifecycle.</p><br><p>The ideal candidate has strong document control experience within mission-critical, telecom, or large-scale infrastructure environments, with the ability to consolidate documentation from multiple sources, manage strict version control, and ensure technical records remain complete, current, accurate, and readily retrievable.</p><br><p>This is a hands-on, site-based role focused on technical document management, version control, document sourcing, revision tracking, records retrieval, EDMS administration, and documentation governance.</p><br><p>We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.</p><br><p><strong>RESPONSIBILITIES</strong></p><br><ul><li>Design, build, and maintain a structured technical document management system for engineering drawings, equipment manuals, O&amp;amp;M manuals, operating procedures, and related technical documentation.</li><li>Define and enforce document numbering, classification, file-naming conventions, folder structures, metadata standards, and access controls across technical document types and disciplines.</li><li>Retrieve, collect, consolidate, and register technical documentation from designers, EPC contractors, equipment vendors, OEMs, commissioning teams, and other document originators.</li><li>Track outstanding technical documentation against equipment and system delivery schedules, following up with originators to close documentation gaps.</li><li>Verify completeness and accuracy of received documentation packages, including drawings, manuals, datasheets, test certificates, and supporting records, before filing and registration.</li><li>Maintain rigorous version control across all technical documents, ensuring only current and approved revisions are in active use.</li><li>Manage revision histories and audit trails for controlled documents, including initiation, review, approval, supersession, archival, and traceability records.</li><li>Coordinate document updates resulting from equipment upgrades, retrofits, system modifications, design changes, firmware updates, technical bulletins, or equipment revisions.</li><li>Build and maintain a complete equipment manual library across mechanical, electrical, fire/life-safety, BMS, and controls systems, mapped to asset registers where applicable.</li><li>Maintain as-built and current design drawing sets across mechanical, electrical, fire protection, controls, and related disciplines.</li><li>Ensure superseded drawings and documents are clearly archived, retired from active use, and traceable for audit and reference purposes.</li><li>Respond to internal and client requests for technical documentation retrieval within agreed turnaround times.</li><li>Support operations, maintenance, commissioning, and engineering teams by providing accurate access to current-revision documents.</li><li>Produce periodic reports on documentation completeness, outstanding items, revision currency, and technical library status.</li><li>Administer the document control platform or EDMS, including user access, workflows, version control settings, and document control processes.</li><li>Continuously improve document control standards, repository structure, and document management processes to support scalability across project phases.</li></ul><p><strong>QUALIFICATIONS</strong></p><br><p><strong>Required qualifications:</strong></p><br><ul><li>Bachelor’s degree or diploma in Engineering, Information Management, Document Control, Business Administration, or a related field.</li><li><strong>7–10 years</strong> of document control experience.</li><li>Minimum <strong>3 years</strong> of experience managing technical documentation, including engineering drawings, equipment manuals, O&amp;amp;M manuals, operating procedures, or related technical records on mission-critical, telecom, or large-scale infrastructure programs.</li><li>Proven experience building, administering, or maintaining structured document management systems using documentation from multiple sources.</li><li>Experience in retrieving, consolidating, verifying, and controlling documents from designers, contractors, vendors, OEMs, commissioning teams, and other originators.</li><li>Demonstrated experience managing version control, revision histories, audit trails, superseded documents, and document updates driven by equipment upgrades, design changes, or system modifications.</li><li>Strong working knowledge of EDMS platforms such as Aconex, SharePoint, BIW, Procore, or similar systems.</li><li>Working familiarity with structured numbering, classification systems, file-naming conventions, metadata standards, and document lifecycle management.</li><li>Ability to manage technical documentation across mechanical, electrical, fire/life-safety, BMS, controls, and related facility systems.</li><li>Ability to support operations, maintenance, commissioning, and engineering teams with timely retrieval of accurate current-revision documents.</li><li>Working familiarity with ISO 19650, ISO 9001 documentation practices, document lifecycle management, and technical records governance.</li><li>Fluent in Arabic and English, written and spoken.</li><li>Exceptional attention to detail and ability to operate within strict version-control and document control discipline.</li><li>Strong organizational, prioritization, follow-up, reporting, and communication skills.</li><li>Ability to maintain site presence and commute between project locations within KSA as required.</li></ul><p><strong>Preferred qualifications:</strong></p><br><ul><li>Document control certification, such as CDCS, CDCP, or equivalent.</li><li>Prior experience managing technical documentation for a telecom operator, government entity, or PIF-affiliated client in Saudi Arabia.</li><li>Experience supporting hyperscale, colocation, data center, mission-critical facility, telecom, or major infrastructure technical libraries.</li><li>Experience building a document management system from a fragmented or incomplete documentation baseline.</li><li>Experience with commissioning-stage document handover, O&amp;amp;M manual compilation, asset documentation, or technical library closeout.</li><li>Experience managing vendor/OEM documentation updates related to firmware, technical bulletins, equipment revisions, upgrades, or retrofits.</li><li>Saudi national or transferable iqama preferred.</li></ul><p><strong>POSITION DETAILS</strong></p><br><ul><li><strong>Location (On-site):</strong> Kingdom of Saudi Arabia</li><li><strong>Position:</strong> Senior Document Controller</li><li><strong>Position Classification:</strong> Project-Based</li></ul><p><strong>Please note:&amp;nbsp;</strong>This position is part of our anticipated expansion in&amp;nbsp;<strong>KSA</strong>. While we are excited about the opportunities this role will offer, the position is not currently active and is associated with the planned launch of our operations in the region. By applying, you acknowledge that this is a future opportunity and not an offer of immediate employment. We appreciate your interest and encourage you to express your intent to be considered once the role becomes available.</p><br><br><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.

Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.

Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>Purpose<br><br>This key position is responsible for planning, coordinating, and preparing all maintenance, inspection, repair, and modification activities associated with various assets of BHIG including but not limited to SATORP, SASREF, Jubail Industrial Gases Hub [JIGH], reporting directly to Project Controls Manger in Operation Project Management Team.<br><br>The Lead Planner TAR will focus on developing and implementing Turnaround plans such that the equipment integrity and plant reliability is maintained at the lowest sustainable cost to BHIG, consistent with the facility’s asset management plan.<br><br>Nature & Scope<br><br>The Candidate Will Be Responsible For<br><br>Coordinate for the development, execution, and management of SATORP /SASREF/JIGH TAR with range of $5M to $50M. Coordinate for the development, planning and execution of diverse brownfield projects ranging from $25K-$5M plant improvements. Coordinate and work with cross-functional teams through all TARs /Projects phases, including scope development, technical bid evaluation, execution of final handover to operations team. Support and work with Project Controls Manager to develop and implement strategic TAR/Project execution plans, ensuring alignment with BHIG's goals and stakeholder expectations Utilize advanced project management tools to monitor progress, maintain budgets, and adhere to schedules Collaborate with internal departments to ensure compliance with safety regulations and BHIG's zero-injury objective Negotiate contracts and resolve disputes effectively throughout project lifecycles Conduct thorough project evaluations and "lessons learned" sessions to drive operational excellence<br><br>Principal Accountabilities<br><br>Safety and Compliance<br><br>Ensure all activities comply with company HSE standards and statutory regulations. Actively lead, participate, and support all BHIG safety programs, safe work practices, good housekeeping, and environmental compliance. Responsible to ensure all the EH&S standards/procedures are followed along with best industrial practice throughout the life cycle of turnaround including shutdowns. Provide support to review safety plans for all outages work to be carried out and ensure its execution Incorporate risk assessments and mitigation plans into work packages. Participate in HAZOP, SIMOPS, and safety reviews. Quality: Prepare the KPIs for quality compliance for all the turnaround under BHIG. Review the Quality plan along with other discipline leads and ensure all the required formats / ITP / QP are reviewed and approved from authorized parties. Support QA/QC organization to implement the QA/QC plan for all the Turnaround and projects being executed during the outages.<br><br>Turnaround Planning<br><br>Support the planning team to oversee, implement, maintain, and support the continued development of enterprise management tools such as Primavera P3, P6, MS project etc. and contract management tools. Support and review the manpower and equipment histogram and provide the guidance inline with scope definition. Work with planning team to identify the critical path and define all the necessary actions to control critical path during planning and execution phase. Work with other stakeholders for the material identification, procurement and on time availability before execution Develop detailed work scopes and job plans for turnaround activities. Prepare work packages, procedures, manpower requirements, and execution strategies. Scope of work Drawings and P&IDsSafety requirements Material take-offs (MTO) Quality and inspection requirements Develop Bills of Materials (BOMs) as required. Conduct site surveys and field verification to validate job requirements. Support development of turnaround schedules and resource-loaded plans. Coordinate with Operations, Maintenance, Engineering, Inspection, and Contractors. Identify critical path activities and optimize execution sequences.<br><br>Resource and Material Management<br><br>Estimate labor, equipment, tools, and material requirements. Ensure procurement and availability of materials before turnaround execution. Coordinate contractor mobilization and site logistics.<br><br>Cost Control<br><br>Assist in developing turnaround budgets and cost estimates. Monitor planning-related costs and identify optimization opportunities. Support post-turnaround cost reviews and lessons learned.<br><br>Post-Turnaround Activities<br><br>Participate in turnaround reviews. Capture lessons learned and update planning standards. Support close-out documentation and reporting<br><br>Hands-on Project Management<br><br>Take a proactive, hands-on approach to project execution Oversee all phases of the project lifecycle, from scope development to commissioning Ensure safe and successful execution of projects in the field. Utilize project metrics to monitor progress effectively Hold EPC contractors accountable for maintaining budget and schedule Develop and implement specific project execution strategies<br><br>Stakeholder Communication<br><br>Communicate project strategies and status to all stakeholders, including upper management Collaborate with various departments (operations, finance, supply chain, safety) to ensure alignment and compliance<br><br>TAR/Project Documentation<br><br>Oversee project documentation, ensuring all necessary records are maintained and updated Manage project close-out documentation and handover to operations<br><br>Technology Integration<br><br>Utilize ERP systems (preferably SAP) and project management tools (e.g., Primavera, Microsoft Project) effectively Cross-functional Collaboration Work closely with various departments to ensure integrated project delivery Coordinate with Blue Hydrogen Industrial Gases (BHIG) internal technical resources on complex issues<br><br>Minimum Requirements And Qualifications<br><br>Engineering or other technical graduate degrees (Chemical, Mechanical, or Electrical).8-12 years’ experience in industrial gases, oil and gas, and/or petrochemical industry. ERP (SAP) project development and Implementation experience is preferred. Proven track record in the chemical, oil and gas, or petrochemical industry in project execution, engineering management, or construction management. Experience in a multi-national company with excellent EHS performance/culture is highly desirable Must be self-starter and have turnaround /brownfield project management experience to be able to work independently and coordinate efforts among support and leadership resources. Role model within Operations Project Management Team:High ethical standards - unwilling to compromise on worker safety and regulatory compliance requirements Organizational credibility - able to influence effective planning, safe execution and on time delivery. Basic understanding of the process technologies employed in operations of Blue Hydrogen Industrial Gases (BHIG) facilities. Able to handle high-level communication with customers and internal/external stakeholders and others as warranted.<br><br>Skills<br><br>Strong organizational and turnaround management skills. Experience with Primavera, Microsoft Project, or other Project/TAR Management tools is required. Demonstrates practical industrial field experience with strong leadership and communications skills. Must have a hands-on and proactive approach with clear accountability in steering the TAR execution safely and consistent with Blue Hydrogen Industrial Gases (BHIG) requirements. Demonstrates experience working in an international or multi-national organization and appreciation of international cultures. Preferred to have exposure to matrix reporting. Needs a business and customer service focus and passion for quality. Possess critical thinking skills and can build trust and confidence with frontline workers, supervisors, and management. Confident and assertive with a self-motivated approach and flexible attitude. Has the ability to overcome obstacles to solve problems & achieve results. Can cope with pressure and work to tight deadlines. A personal commitment to corporate values & objectives and towards a culture of continuous improvement. A personal commitment to continuous self-development and flexibility to work outside normal working hours to meet commitments. Possess good interpersonal skills and enthusiasm about his/her mission. To respect and work positively with others and create an inclusive workplace which generates credibility & confidence in others. Strong relationship-building skills, leading to successfully interacting with stakeholders at all levels within a multicultural environment. Excellent written and verbal communication skills, preferably in Arabic and English. Multi-lingual capability is an advantage.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

<h2>Division: <strong>Sports &amp; Entertainment</strong></h2> <h2>Department: <strong>AKUN</strong></h2> <h2>Company: <strong>Red Sea Sports &amp; Entertainment Company (RSSE)</strong></h2> <p> </p> <h2>From Land to Sea – Active Experiences in Nature's Purest Form</h2> <p> </p> <p>Red Sea Sports &amp; Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p> <p> </p> <p>As a strategic partner of the Saudi Olympic &amp; Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p> <p> </p> <p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p> <hr> <h1>Job Purpose</h1> <p>The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.</p> <p>The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.</p> <p>Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p> <hr> <h1>Key Responsibilities</h1> <h2>Operational Delivery</h2> <ul> <li> <p>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</p> </li> <li> <p>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</p> </li> <li> <p>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</p> </li> <li> <p>Support the operational rollout of new adventure products, activities, and guest experiences.</p> </li> <li> <p>Supervise daily adventure operations and provide on-site leadership during activity delivery.</p> </li> <li> <p>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</p> </li> <li> <p>Monitor instructor performance and provide ongoing operational guidance and professional development.</p> </li> <li> <p>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</p> </li> <li> <p>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</p> </li> <li> <p>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</p> </li> <li> <p>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including <strong>Galaxea</strong> and <strong>WAMA</strong>.</p> </li> <li> <p>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</p> </li> <li> <p>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</p> </li> </ul> <h2>Leadership &amp; Team Development</h2> <ul> <li> <p>Provide day-to-day supervision and operational leadership to Adventure Instructors.</p> </li> <li> <p>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</p> </li> <li> <p>Promote a positive, collaborative, and guest-focused team culture.</p> </li> <li> <p>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</p> </li> <li> <p>Support new team member onboarding, familiarisation, and operational competency assessments.</p> </li> </ul> <h2>Safety, Risk &amp; Compliance</h2> <ul> <li> <p>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</p> </li> <li> <p>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</p> </li> <li> <p>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</p> </li> <li> <p>Ensure instructors comply with all operational, environmental, and safety requirements.</p> </li> <li> <p>Promote responsible outdoor recreation and environmental conservation throughout all activities.</p> </li> </ul> <h2>Policies, Systems, Processes &amp; Reporting</h2> <ul> <li> <p>Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.</p> </li> <li> <p>Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.</p> </li> <li> <p>Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.</p> </li> <li> <p>Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.</p> </li> </ul> <h2>Health, Safety &amp; Environment</h2> <ul> <li> <p>Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.</p> </li> <li> <p>Promote a proactive safety culture across all adventure activities.</p> </li> <li> <p>Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.</p> </li> <li> <p>Support emergency preparedness activities, drills, and incident response procedures.</p> </li> </ul> <h2>Continuous Improvement</h2> <ul> <li> <p>Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.</p> </li> <li> <p>Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.</p> </li> </ul> <h2>Key Stakeholders</h2> <h3>Internal</h3> <ul> <li> <p>AKUN Management</p> </li> <li> <p>Adventure Operations Team</p> </li> <li> <p>RSSE Management</p> </li> <li> <p>Resort Operations</p> </li> <li> <p>Guest Experience</p> </li> <li> <p>Health, Safety &amp; Compliance</p> </li> <li> <p>Training Team</p> </li> <li> <p>Asset Management</p> </li> <li> <p>Destination Development</p> </li> <li> <p>Other relevant internal departments</p> </li> </ul> <h3>External</h3> <ul> <li> <p>Guests</p> </li> <li> <p>Resort Partners</p> </li> <li> <p>Activity Providers</p> </li> <li> <p>Emergency Services</p> </li> <li> <p>Certification Bodies</p> </li> <li> <p>Equipment Suppliers</p> </li> <li> <p>Sporting Federations</p> </li> <li> <p>Government Authorities</p> </li> <li> <p>Destination Stakeholders</p> </li> </ul> <h2>Qualifications &amp; Experience</h2> <ul> <li> <p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p> </li> <li> <p>Basic Land Navigation certification with practical GPS navigation experience.</p> </li> <li> <p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p> </li> <li> <p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p> </li> <li> <p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p> </li> <li> <p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p> </li> <li> <p>Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p> </li> <li> <p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p> </li> </ul> <h2>Essential Skills</h2> <ul> <li> <p>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</p> </li> <li> <p>Strong leadership, coaching, mentoring, and team development capabilities.</p> </li> <li> <p>Sound understanding of adventure risk management, operational planning, and outdoor safety.</p> </li> <li> <p>Excellent communication, interpersonal, and stakeholder management skills.</p> </li> <li> <p>Professional, guest-focused, adaptable, and service-oriented.</p> </li> <li> <p>Ability to perform effectively within remote and dynamic operational environments.</p> </li> <li> <p>Fluent in written and spoken English; Arabic or an additional language is advantageous.</p> </li> <li> <p>Practical understanding of luxury hospitality operations and premium guest expectations.</p> </li> </ul> <h2>Job Context</h2> <p>The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.</p> <h2>Competencies</h2> <h3>Leadership Competency – Operational Leadership</h3> <p>Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.</p> <h3>Core Competency – Guest Excellence</h3> <p>Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.</p> <h3>Functional Competency – Adventure Safety &amp; Risk Management</h3> <p>Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.</p> <p>This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.</p> </span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>General Summary Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia.<br> The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature.<br> Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.<br> The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation.<br> At the heart of this unit sits the Qiddiya Real Estate LearnLab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.<br> The Senior Specialist – Training Administration role reports directly to the Senior Manager, Digital Systems.<br> This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.<br> About the Role/Project Scope This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination.<br> The Senior Specialist – Training Administration will work closely with the other teams of the Qiddiya Real Estate LearnLab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions.<br> Key Responsibilities LMS/LXP Administration and Learner Account Management • Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate LearnLab online academy, managing all learner-facing configuration across internal and external learner audience.<br> • Create, manage, and maintain learner accounts in Qiddiya’s LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes.<br> • Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay.<br> • Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya’s LMS/LXP, maintaining an accurate and up-to-date learner register at all times.<br> • Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya’s LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort.<br> • Administer completion certificates and badge awards within Qiddiya’s LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results.<br> • Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required.<br> • Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles.<br> Training Schedule Coordination and Programme Administration • Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences.<br> • Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions.<br> • Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead.<br> • Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required.<br> • Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis.<br> • Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required.<br> • Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya’s LMS/LXP following live sessions.<br> Content Authoring and Publishing in LMS/LXP • Author, build, and publish learning content within Qiddiya’s LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts.<br> • Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture.<br> • Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification.<br> • Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate.<br> • Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues.<br> • Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment.<br> Dashboard Management and Reporting • Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders.<br> • Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence.<br> • Monitor Qiddiya’s LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action.<br> • Maintain the four-view QREL reporting suite — Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team — ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework.<br> • Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems.<br> • Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements.<br> Stakeholder Coordination and Communication • Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed.<br> • Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis.<br> • Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels.<br> • Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area.<br> • Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews.<br> Skills and Attributes required/ desired Essential (must have to perform the role): • Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field.<br> • Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization.<br> • Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting.<br> • Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment.<br> • Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools.<br> • Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration.<br> • Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/iSpring/etc) or equivalent • Excellent written and verbal communication skills in English.<br> Arabic proficiency is an advantage.<br> • Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders.<br> • Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment.<br> • High proficiency in Microsoft 365 including SharePoint, Teams, Excel, and PowerPoint.<br> Desirable (advantageous): • Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment.<br> • Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking.<br> • Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing.<br> • Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment.<br> Preferred Background and experience • Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies.<br> • Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting.<br> • Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules.<br> • Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences.<br> • Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population.<br> Experience working within a structured content governance and metadata tagging framework.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>GSK Saudi Arabia is committed to supporting Vision 2030 and the Saudi Arabian National Agenda including Saudization in line with the hiring and the training and development of Saudi National capability.</b></span></p><br><br><br><p><span><b>Job Purpose</b></span></p><br><br><p>As an Account Manager – Vaccines, you will manage vaccine portfolios across your assigned territory through effective engagement with internal and external stakeholders. You will deliver patient-focused scientific engagement tailored to healthcare professionals (HCPs), support timely availability of medically critical vaccines for patients, and drive account-level access and formulary inclusion. You will be accountable for achieving the yearly sales targets in your territory and therapy area, while supporting your line manager in implementing commercial strategies through an end-to-end, solutions-driven approach to account management.</p><br><br><br><p><span><b>Key Responsibilities</b></span></p><br><br><p><span><b>Commercial &amp; Account Management</b></span></p><br><br><ul><li>Achieve territory sales targets and key performance indicators, contributing to overall country objectives for the relevant therapy area.</li><li>Execute commercial strategies in a defined territory and offer appropriate solutions by acting as a trusted advisor to HCPs.</li><li>Monitor product performance on a weekly and monthly basis and recommend actions through a robust territory business plan aligned with commercial strategy.</li><li>Support defined marketing activities and implementation of the annual operational plan, including development and rollout of new campaigns based on market needs, in alignment with medical and regulatory requirements.</li><li>Develop market intelligence and support forecasting in collaboration with commercial, trade channel, and marketing teams to reflect actual market demand.</li><li>Drive end-to-end patient solutions and tracking to support the supply process, coordinating with supply chain and trade channel teams to help ensure product availability and appropriate shelf-life management.</li><li>Collaborate with tender teams to provide timely feedback on proposed prices, follow up on RFQs, and support the overall tender process in coordination with first-line sales leadership.</li><li>Coordinate with market access teams to develop and implement access plans for key accounts within the territory.</li><li>Conduct frequent, effective external meetings with HCPs to support disease and product awareness and education in line with promotional governance.</li><li>Prioritize activities and resources through robust market segmentation and targeting to optimize impact across the assigned territory.</li><li>Build long-term relationships with scientific societies and key external experts to support advocacy and patient care across the region.</li><li>Deliver high-quality, patient-focused scientific engagement by demonstrating strong product and disease knowledge and appropriate use of approved materials.</li><li>Ensure all expenses are managed within approved budgets and resources are optimized.</li></ul><br><p><span><b>Basic Qualifications</b></span></p><br><br><ul><li><b>Saudi</b> <b>National</b>.</li><li>A bachelor’s degree in <b>pharmacy</b>.</li><li>A valid <b>SCFHS</b> license as a certified pharmacist in Saudi Arabia.</li><li>Minimum 3 years’ experience in the pharmaceutical field (sales, medical, or related commercial role).</li><li>Demonstrated track record of effective territory management and strong field performance against agreed KPIs.</li></ul><br><p><span><b>Preferred Qualifications</b></span></p><br><br><ul><li>Experience in vaccines.</li><li>Experience in diabetes and cardiovascular therapeutic areas.</li><li>Valid driver’s license; where a license is not held, ability to meet business needs through a safe and reliable alternative in line with GSK requirements.</li><li>Experience managing <b>public sector</b> accounts.</li><li>Experience in product launches.</li><li>Ability to manage large geographic territories, including remote areas and cities, with a proven record of performance against agreed KPIs and quality standards for patient-focused scientific engagement.</li><li>Solid understanding of the customer–channel–commercial (CCC) cycle and how to manage stakeholders across the supply process, including distributor relationships and tender processes.</li><li>Well-developed commercial acumen, including business analytics, business case development, and commercial modelling.</li><li>Strong understanding of the pharmaceutical industry and readiness to adopt GSK’s evolving ways of working instead of traditional models.</li><li>High commitment to ethical, values-based decision-making.</li><li>Highly developed communication and interpersonal skills.</li></ul><br><p><span><b>Work Environment</b></span></p><br><br><ul><li>This is a field-based role located in Riyadh, Saudi Arabia.</li><li>The role involves frequent visits to healthcare facilities within the assigned territory.</li></ul><br><br><p><i>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</i></p><br><br><br><br><p><span><b>تلتزم شركة</b><b> GSK </b><b>السعودية بدعم رؤية المملكة 2030 والأجندة الوطنية للمملكة العربية السعودية، بما في ذلك مبادرات التوطين، بما يتماشى مع التوظيف وبرامج التدريب والتطوير لقدرات الكوادر الوطنية السعودية</b><b>.</b></span></p><br><br><br><p><span><b>الهدف من الوظيفة</b></span></p><br><br><p>بصفتك مدير حسابات – اللقاحات، ستتولى إدارة محفظة اللقاحات ضمن المنطقة الجغرافية المكلّف بها من خلال تفاعل فعّال مع أصحاب المصلحة الداخليين والخارجيين. ستقدّم تواصلاً علمياً يركّز على المريض وموجهاً لمقدمي الرعاية الصحية<span> (HCPs)</span>، وتدعم توافر اللقاحات الطبية الحيوية للمرضى في الوقت المناسب، وتدفع باتجاه الوصول على مستوى الحسابات وإدراج المنتجات في القوائم العلاجية<span> (Formulary). </span>ستكون مسؤولًا عن تحقيق الأهداف البيعية السنوية في منطقتك الجغرافية وفي مجال العلاج المسؤول عنه، مع دعم مديرك المباشر في تنفيذ الاستراتيجيات التجارية من خلال نهج متكامل قائم على الحلول في إدارة الحسابات<span>.</span></p><br><br><br><p><span><b>المسؤوليات الرئيسية</b></span></p><br><br><p><span><b>المبيعات وإدارة الحسابات</b></span></p><br><br><ul><li>تحقيق أهداف المبيعات في المنطقة الجغرافية والمؤشرات الرئيسية للأداء، والمساهمة في تحقيق الأهداف العامة للدولة في مجال العلاج ذي الصلة<span>.</span></li><li>تنفيذ الاستراتيجيات التجارية في منطقة محددة وتقديم الحلول المناسبة عبر العمل كمستشار موثوق لمقدمي الرعاية الصحية<span>.</span></li><li>متابعة أداء المنتجات أسبوعيًا وشهريًا والتوصية بالإجراءات من خلال خطة عمل قوية للمنطقة، بما يتماشى مع الاستراتيجية التجارية<span>.</span></li><li>دعم الأنشطة التسويقية المحددة وتنفيذ الخطة التشغيلية السنوية، بما في ذلك تطوير وإطلاق الحملات الجديدة بناءً على احتياجات السوق، وبالتوافق مع المتطلبات الطبية والتنظيمية (الرقابية)<span>.</span></li><li>بناء معلومات سوقية<span> (Market Intelligence) </span>ودعم أنشطة التنبؤ بالتعاون مع فرق التجارة والقنوات التسويقية والفِرق التسويقية، بما يعكس الطلب الفعلي في السوق<span>.</span></li><li>قيادة حلول متكاملة للمريض ومتابعتها لدعم عمليات التوريد، من خلال التنسيق مع فرق سلسلة الإمداد وقنوات التجارة لضمان توافر المنتج وإدارة ملائمة لمدة صلاحية المنتجات<span>.</span></li><li>التعاون مع فرق المناقصات لتقديم ملاحظات في الوقت المناسب حول الأسعار المقترحة، ومتابعة طلبات عروض الأسعار<span> (RFQs)</span>، ودعم عملية المناقصات بشكل عام بالتنسيق مع قيادات المبيعات في الصف الأول<span>.</span></li><li>التنسيق مع فرق الوصول للسوق<span> (Market Access) </span>لتطوير وتنفيذ خطط الوصول للحسابات الرئيسية ضمن المنطقة الجغرافية المكلّف بها<span>.</span></li><li>عقد اجتماعات خارجية متكررة وفعّالة مع مقدمي الرعاية الصحية لدعم التوعية بالأمراض والمنتجات والتعليم، وفقاً لضوابط الحوكمة الترويجية<span>.</span></li><li>ترتيب الأولويات وتوجيه الموارد من خلال تقسيم السوق واستهدافه بشكل فعّال؛ بهدف تحقيق الأثر الأمثل عبر المنطقة الجغرافية المكلّف بها<span>.</span></li><li>بناء علاقات طويلة الأمد مع الجمعيات العلمية والخبراء الخارجيين الرئيسيين لدعم جهود المناصرة وتحسين رعاية المرضى في المنطقة<span>.</span></li><li>تقديم تواصل علمي عالي الجودة يركز على المريض، من خلال إظهار معرفة قوية بالمنتج والمرض والاستخدام المناسب للمواد المعتمدة<span>.</span></li><li>ضمان إدارة جميع المصاريف ضمن الميزانيات المعتمدة وتحقيق الاستخدام الأمثل للموارد<span>.</span></li></ul><br><p><span><b>المؤهلات الأساسية</b></span></p><br><br><ul><li><b>سعودي الجنسية</b><b><span>.</span></b></li><li>درجة البكالوريوس في الصيدلة<span>.</span></li><li>رخصة مهنية سارية من الهيئة السعودية للتخصصات الصحية<span> (SCFHS) </span>كصيدلي معتمد في المملكة العربية السعودية<span>.</span></li><li>خبرة لا تقل عن ثلاث سنوات في مجال الصناعات الدوائية (المبيعات، المجال الطبي، أو دور تجاري ذي صلة)<span>.</span></li><li>سجل مثبت في إدارة المناطق الجغرافية بكفاءة وأداء ميداني قوي مقابل مؤشرات الأداء المتفق عليها<span> (KPIs).</span></li></ul><br><p><span><b>المؤهلات المفضّلة</b></span></p><br><br><ul><li>خبرة في مجال اللقاحات<span>.</span></li><li>خبرة في مجالات علاجية مثل السكري وأمراض القلب والأوعية الدموية<span>.</span></li><li>رخصة قيادة سارية؛ وفي حال عدم توفرها، القدرة على تلبية متطلبات العمل من خلال وسيلة آمنة وموثوقة بديلة بما يتوافق مع متطلبات<span> GSK.</span></li><li>خبرة في إطلاق المنتجات الجديدة<span>.</span></li><li>القدرة على إدارة مناطق جغرافية واسعة، بما في ذلك المدن والمناطق النائية، مع سجل مثبت في تحقيق الأداء مقابل مؤشرات الأداء والمعايير النوعية المتفق عليها للتواصل العلمي الذي يركز على المريض<span>.</span></li><li>فهم متين لدورة العميل–القناة–التجارة<span> (CCC) </span>وكيفية إدارة أصحاب المصلحة عبر سلسلة التوريد، بما في ذلك علاقات الموزعين وعمليات المناقصات<span>.</span></li><li>حنكة تجارية متطورة تشمل تحليلات الأعمال، إعداد دراسات الجدوى<span> (Business Cases)</span>، والنماذج التجارية<span> (Commercial Modelling).</span></li><li>فهم قوي لصناعة الأدوية والاستعداد لتبنّي أساليب العمل المتطورة لدى<span> GSK </span>بدلاً من النماذج التقليدية<span>.</span></li><li>التزام عالٍ باتخاذ القرارات القائمة على الأخلاقيات والقيم<span>.</span></li><li>مهارات متقدمة في التواصل وبناء العلاقات الشخصية<span>.</span></li></ul><br><p><span><b>بيئة العمل</b></span></p><br><br><ul><li>هذه وظيفة ميدانية<span> (Field-based) </span>مقرّها الرياض، المملكة العربية السعودية<span>.</span></li><li>تتطلب الوظيفة زيارات متكررة لمنشآت الرعاية الصحية ضمن المنطقة الجغرافية المكلّف بها<span>.</span></li></ul><br><br><p><i>تلتزم</i><i><span> GSK </span></i><i>بمبدأ تكافؤ الفرص في التوظيف. ويضمن هذا أن جميع المتقدمين المؤهلين سيحصلون على فرص متكافئة في التوظيف دون تمييز على أساس العِرق، أو اللون، أو الدين، أو الجنس (بما في ذلك الحمل، الهوية الجندرية، والتوجه الجنسي)، أو الحالة الوالدية، أو الأصل الوطني، أو العمر، أو الإعاقة، أو المعلومات الجينية (بما في ذلك التاريخ الطبي للعائلة)، أو الخدمة العسكرية، أو أي أساس آخر محظور بموجب القوانين الفيدرالية أو المحلية أو قوانين الولايات</i><i><span>.</span></i></p><br><br><br><p><b>Skills</b></p><br><br>Account Management, Data to Insights, Digital Fluency, Negotiation, Omnichannel, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Division: <strong>Sports &amp; Entertainment</strong> Department: <strong>RSSE</strong> Company: <strong>Red Sea Sports &amp; Entertainment Company (RSSE)</strong> <br> From Land to Sea – Active Experiences in Nature's Purest Form <br> </span><p>Red Sea Sports &amp; Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br> <br> <p>As a strategic partner of the Saudi Olympic &amp; Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br> <br> <p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose <p>The Administrative Specialist is responsible for providing high-quality administrative, reservations, and coordination support across RSSE's guest services and operational functions. The role ensures that bookings, guest enquiries, schedules, documentation, records, and internal communications are managed accurately, efficiently, and professionally to support seamless day-to-day operations.</p><br><br> <p>Working closely with Operations, Guest Services, Finance, Reservations, and other support functions, the Administrative Specialist plays an important role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. The position supports the smooth delivery of RSSE's watersports, diving, and land-based adventure experiences by maintaining reliable records, coordinating schedules and resources, and providing responsive administrative support.</p><br><br> <p>The role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service.</p><br><br> Key Responsibilities Booking &amp; Reservation Coordination <ul> <li> <p>Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.</p><br><br> </li> <li> <p>Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.</p><br><br> </li> <li> <p>Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.</p><br><br> </li> <li> <p>Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.</p><br><br> </li> <li> <p>Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.</p><br><br> </li> <li> <p>Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.</p><br><br> </li> <li> <p>Record and escalate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.</p><br><br> </li> </ul> &nbsp; Administrative Support <ul> <li> <p>Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.</p><br><br> </li> <li> <p>Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.</p><br><br> </li> <li> <p>Manage departmental correspondence through email, telephone, and other approved communication channels.</p><br><br> </li> <li> <p>Perform accurate data entry, filing, document control, record management, and general administrative duties.</p><br><br> </li> <li> <p>Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.</p><br><br> </li> <li> <p>Maintain organised electronic and physical filing systems to ensure documents and information are easily accessible.</p><br><br> </li> <li> <p>Ensure administrative workspaces, records, files, and documentation remain organised and maintained to professional standards.</p><br><br> </li> <li> <p>Monitor administrative supplies and materials and coordinate replenishment when required.</p><br><br> </li> </ul> &nbsp; Guest &amp; Stakeholder Coordination <ul> <li> <p>Provide professional and responsive support to guests throughout the booking and administrative process.</p><br><br> </li> <li> <p>Liaise with internal teams to ensure guest requests and operational requirements are communicated accurately and addressed promptly.</p><br><br> </li> <li> <p>Maintain a professional, courteous, and service-oriented approach in all guest and stakeholder interactions.</p><br><br> </li> <li> <p>Support the coordination of special guest requests and requirements with relevant operational teams.</p><br><br> </li> <li> <p>Build effective working relationships with internal departments, resort partners, vendors, and other stakeholders supporting RSSE operations.</p><br><br> </li> </ul> &nbsp; Financial &amp; Records Administration <ul> <li> <p>Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</p><br><br> </li> <li> <p>Maintain accurate administrative and financial records relating to bookings and guest transactions.</p><br><br> </li> <li> <p>Ensure payment information, receipts, invoices, and supporting documentation are recorded and maintained accurately.</p><br><br> </li> <li> <p>Escalate payment discrepancies or administrative issues to the relevant department for resolution.</p><br><br> </li> <li> <p>Handle guest, operational, and financial information with appropriate confidentiality and discretion.</p><br><br> </li> </ul> &nbsp; Events &amp; Operational Support <ul> <li> <p>Provide administrative support for RSSE events, promotions, seasonal activations, and guest experience programmes.</p><br><br> </li> <li> <p>Assist with schedules, guest lists, communications, documentation, and administrative requirements associated with events and activities.</p><br><br> </li> <li> <p>Support operational teams during peak booking periods, events, and high-demand periods where required.</p><br><br> </li> <li> <p>Coordinate administrative requirements with relevant stakeholders to support successful activity and event delivery.</p><br><br> </li> </ul> &nbsp; Policies, Systems, Processes, Procedures, Standards &amp; Reporting <ul> <li> <p>Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), work instructions, and administrative controls.</p><br><br> </li> <li> <p>Maintain accurate departmental reports, trackers, booking records, databases, and administrative documentation.</p><br><br> </li> <li> <p>Support the preparation of accurate and timely management information and operational reports.</p><br><br> </li> <li> <p>Ensure administrative activities are conducted consistently and in accordance with RSSE's service, confidentiality, and quality standards.</p><br><br> </li> <li> <p>Maintain confidentiality and appropriate controls when handling guest, employee, financial, and commercially sensitive information.</p><br><br> </li> </ul> &nbsp; Health, Safety, Quality &amp; Environment <ul> <li> <p>Comply with all applicable RSSE health, safety, quality, and environmental policies, procedures, and controls.</p><br><br> </li> <li> <p>Support a safe and professional working environment through compliance with established procedures.</p><br><br> </li> <li> <p>Report identified safety, quality, operational, or environmental concerns through appropriate channels.</p><br><br> </li> <li> <p>Support responsible environmental practices and RSSE's wider sustainability commitments.</p><br><br> </li> </ul> &nbsp; Continuous Improvement <ul> <li> <p>Identify opportunities to improve booking processes, administrative workflows, document control, reporting accuracy, and service efficiency.</p><br><br> </li> <li> <p>Recommend practical improvements to administrative systems and working practices.</p><br><br> </li> <li> <p>Support the implementation of new systems, processes, and operational improvements.</p><br><br> </li> <li> <p>Contribute to a culture of continuous improvement, collaboration, and operational excellence.</p><br><br> </li> </ul> &nbsp; Key Stakeholders Internal <ul> <li> <p>Operations Teams</p><br><br> </li> <li> <p>Guest Services</p><br><br> </li> <li> <p>Finance</p><br><br> </li> <li> <p>Sales &amp; Reservations</p><br><br> </li> <li> <p>Department Managers</p><br><br> </li> <li> <p>Human Resources</p><br><br> </li> <li> <p>Procurement</p><br><br> </li> <li> <p>RSSE Support Functions</p><br><br> </li> </ul> External <ul> <li> <p>Guests and Visitors</p><br><br> </li> <li> <p>Resort Partners</p><br><br> </li> <li> <p>Vendors and Suppliers</p><br><br> </li> <li> <p>Service Providers</p><br><br> </li> <li> <p>Business Partners</p><br><br> </li> <li> <p>Other relevant external stakeholders</p><br><br> </li> </ul> &nbsp; Qualifications &amp; Experience <ul> <li> <p>High School Diploma or equivalent is required; a Diploma or Bachelor's degree in Business Administration, Hospitality Management, Tourism, Office Administration, or a related discipline is preferred.</p><br><br> </li> <li> <p>Minimum of two (2) years of relevant administrative experience, preferably within hospitality, tourism, leisure, adventure, guest services, or another customer-facing operational environment.</p><br><br> </li> <li> <p>Previous experience in reservations, booking coordination, guest support, office administration, data entry, or document management is highly desirable.</p><br><br> </li> <li> <p>Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.</p><br><br> </li> <li> <p>Experience using booking systems, reservation platforms, CRM applications, or customer database systems is preferred.</p><br><br> </li> <li> <p>Basic understanding of invoicing, billing, payment tracking, and financial administration is advantageous.</p><br><br> </li> <li> <p>Experience supporting multiple departments or operational functions within a fast-paced environment is advantageous.</p><br><br> </li> <li> <p>Fluency in written and spoken English is required; Arabic or additional language capability is advantageous.</p><br><br> </li> </ul> &nbsp; Essential Skills <ul> <li> <p>High level of accuracy and attention to detail when processing bookings, records, guest information, and documentation.</p><br><br> </li> <li> <p>Strong organisational, administrative, and time-management skills.</p><br><br> </li> <li> <p>Ability to manage multiple priorities and competing deadlines effectively.</p><br><br> </li> <li> <p>Excellent written and verbal communication skills.</p><br><br> </li> <li> <p>Strong customer service and guest engagement capabilities.</p><br><br> </li> <li> <p>Ability to communicate professionally with guests, colleagues, management, vendors, and external stakeholders.</p><br><br> </li> <li> <p>Strong problem-solving skills and sound judgement when managing booking issues, guest requests, and administrative challenges.</p><br><br> </li> <li> <p>Ability to remain calm, organised, and service-focused within a fast-paced operational environment.</p><br><br> </li> <li> <p>Strong working knowledge of Microsoft Office and relevant administrative systems.</p><br><br> </li> <li> <p>High standards of confidentiality, professionalism, integrity, and reliability.</p><br><br> </li> <li> <p>Ability to work independently while collaborating effectively with cross-functional teams.</p><br><br> </li> <li> <p>Flexible and adaptable approach to changing operational requirements.</p><br><br> </li> </ul> &nbsp; Job Context <p>The Administrative Specialist operates within a dynamic sports, leisure, hospitality, and adventure environment where accuracy, responsiveness, organisation, and effective coordination are essential to successful service delivery.</p><br><br> <br> <p>The role provides administrative and booking support across RSSE's portfolio of guest experiences, including watersports, diving, and land-based adventure activities. This requires regular coordination with operational and guest-facing teams to ensure bookings, schedules, resources, guest requirements, and supporting documentation are accurately managed.</p><br><br> <br> <p>The position requires the ability to manage multiple priorities, particularly during peak booking periods, special events, seasonal activations, and periods of increased guest demand. The Administrative Specialist is expected to demonstrate professionalism, discretion, flexibility, and a consistently high level of customer service.</p><br><br> <br> <p>Through accurate administration, effective communication, and proactive coordination, the role contributes directly to operational efficiency, service quality, guest satisfaction, and the successful delivery of RSSE experiences.</p><br><br> &nbsp; Job Competencies Leadership Competency Accountability <p>Takes ownership of assigned administrative responsibilities and consistently delivers accurate, timely, and dependable support.</p><br><br> <ul> <li> <p>Demonstrates reliability and follows through on commitments.</p><br><br> </li> <li> <p>Takes responsibility for the accuracy and quality of assigned work.</p><br><br> </li> <li> <p>Identifies and escalates issues through appropriate channels.</p><br><br> </li> <li> <p>Maintains professional standards and accountability in daily activities.</p><br><br> </li> </ul> &nbsp; Core Competency Customer Focus <p>Understands and responds effectively to guest and stakeholder requirements while maintaining professional and service-oriented communication.</p><br><br> <ul> <li> <p>Responds promptly and professionally to guest and stakeholder enquiries.</p><br><br> </li> <li> <p>Communicates clearly and manages expectations effectively.</p><br><br> </li> <li> <p>Demonstrates empathy, professionalism, and a solution-oriented approach.</p><br><br> </li> <li> <p>Contributes positively to the overall guest and stakeholder experience.</p><br><br> </li> </ul> &nbsp; Functional Competency Administrative &amp; Reservations Coordination <p>Effectively manages bookings, schedules, correspondence, documentation, records, and administrative processes to support seamless operational delivery.</p><br><br> <ul> <li> <p>Maintains accurate and up-to-date booking and administrative information.</p><br><br> </li> <li> <p>Coordinates effectively with Operations, Guest Services, Finance, and other relevant departments.</p><br><br> </li> <li> <p>Uses booking, administrative, and reporting systems accurately and efficiently.</p><br><br> </li> <li> <p>Ensures administrative activities are completed within required timelines and in accordance with approved standards.</p><br><br> </li> <li> <p>Maintains strong document control, confidentiality, and attention to detail.</p><br><br> </li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>