Insurance Coordinator Jobs in Saudi
8822 Jobs Found
Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.
Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>Purpose<br><br>This key position is responsible for planning, coordinating, and preparing all maintenance, inspection, repair, and modification activities associated with various assets of BHIG including but not limited to SATORP, SASREF, Jubail Industrial Gases Hub [JIGH], reporting directly to Project Controls Manger in Operation Project Management Team.<br><br>The Lead Planner TAR will focus on developing and implementing Turnaround plans such that the equipment integrity and plant reliability is maintained at the lowest sustainable cost to BHIG, consistent with the facility’s asset management plan.<br><br>Nature & Scope<br><br>The Candidate Will Be Responsible For<br><br>Coordinate for the development, execution, and management of SATORP /SASREF/JIGH TAR with range of $5M to $50M. Coordinate for the development, planning and execution of diverse brownfield projects ranging from $25K-$5M plant improvements. Coordinate and work with cross-functional teams through all TARs /Projects phases, including scope development, technical bid evaluation, execution of final handover to operations team. Support and work with Project Controls Manager to develop and implement strategic TAR/Project execution plans, ensuring alignment with BHIG's goals and stakeholder expectations Utilize advanced project management tools to monitor progress, maintain budgets, and adhere to schedules Collaborate with internal departments to ensure compliance with safety regulations and BHIG's zero-injury objective Negotiate contracts and resolve disputes effectively throughout project lifecycles Conduct thorough project evaluations and "lessons learned" sessions to drive operational excellence<br><br>Principal Accountabilities<br><br>Safety and Compliance<br><br>Ensure all activities comply with company HSE standards and statutory regulations. Actively lead, participate, and support all BHIG safety programs, safe work practices, good housekeeping, and environmental compliance. Responsible to ensure all the EH&S standards/procedures are followed along with best industrial practice throughout the life cycle of turnaround including shutdowns. Provide support to review safety plans for all outages work to be carried out and ensure its execution Incorporate risk assessments and mitigation plans into work packages. Participate in HAZOP, SIMOPS, and safety reviews. Quality: Prepare the KPIs for quality compliance for all the turnaround under BHIG. Review the Quality plan along with other discipline leads and ensure all the required formats / ITP / QP are reviewed and approved from authorized parties. Support QA/QC organization to implement the QA/QC plan for all the Turnaround and projects being executed during the outages.<br><br>Turnaround Planning<br><br>Support the planning team to oversee, implement, maintain, and support the continued development of enterprise management tools such as Primavera P3, P6, MS project etc. and contract management tools. Support and review the manpower and equipment histogram and provide the guidance inline with scope definition. Work with planning team to identify the critical path and define all the necessary actions to control critical path during planning and execution phase. Work with other stakeholders for the material identification, procurement and on time availability before execution Develop detailed work scopes and job plans for turnaround activities. Prepare work packages, procedures, manpower requirements, and execution strategies. Scope of work Drawings and P&IDsSafety requirements Material take-offs (MTO) Quality and inspection requirements Develop Bills of Materials (BOMs) as required. Conduct site surveys and field verification to validate job requirements. Support development of turnaround schedules and resource-loaded plans. Coordinate with Operations, Maintenance, Engineering, Inspection, and Contractors. Identify critical path activities and optimize execution sequences.<br><br>Resource and Material Management<br><br>Estimate labor, equipment, tools, and material requirements. Ensure procurement and availability of materials before turnaround execution. Coordinate contractor mobilization and site logistics.<br><br>Cost Control<br><br>Assist in developing turnaround budgets and cost estimates. Monitor planning-related costs and identify optimization opportunities. Support post-turnaround cost reviews and lessons learned.<br><br>Post-Turnaround Activities<br><br>Participate in turnaround reviews. Capture lessons learned and update planning standards. Support close-out documentation and reporting<br><br>Hands-on Project Management<br><br>Take a proactive, hands-on approach to project execution Oversee all phases of the project lifecycle, from scope development to commissioning Ensure safe and successful execution of projects in the field. Utilize project metrics to monitor progress effectively Hold EPC contractors accountable for maintaining budget and schedule Develop and implement specific project execution strategies<br><br>Stakeholder Communication<br><br>Communicate project strategies and status to all stakeholders, including upper management Collaborate with various departments (operations, finance, supply chain, safety) to ensure alignment and compliance<br><br>TAR/Project Documentation<br><br>Oversee project documentation, ensuring all necessary records are maintained and updated Manage project close-out documentation and handover to operations<br><br>Technology Integration<br><br>Utilize ERP systems (preferably SAP) and project management tools (e.g., Primavera, Microsoft Project) effectively Cross-functional Collaboration Work closely with various departments to ensure integrated project delivery Coordinate with Blue Hydrogen Industrial Gases (BHIG) internal technical resources on complex issues<br><br>Minimum Requirements And Qualifications<br><br>Engineering or other technical graduate degrees (Chemical, Mechanical, or Electrical).8-12 years’ experience in industrial gases, oil and gas, and/or petrochemical industry. ERP (SAP) project development and Implementation experience is preferred. Proven track record in the chemical, oil and gas, or petrochemical industry in project execution, engineering management, or construction management. Experience in a multi-national company with excellent EHS performance/culture is highly desirable Must be self-starter and have turnaround /brownfield project management experience to be able to work independently and coordinate efforts among support and leadership resources. Role model within Operations Project Management Team:High ethical standards - unwilling to compromise on worker safety and regulatory compliance requirements Organizational credibility - able to influence effective planning, safe execution and on time delivery. Basic understanding of the process technologies employed in operations of Blue Hydrogen Industrial Gases (BHIG) facilities. Able to handle high-level communication with customers and internal/external stakeholders and others as warranted.<br><br>Skills<br><br>Strong organizational and turnaround management skills. Experience with Primavera, Microsoft Project, or other Project/TAR Management tools is required. Demonstrates practical industrial field experience with strong leadership and communications skills. Must have a hands-on and proactive approach with clear accountability in steering the TAR execution safely and consistent with Blue Hydrogen Industrial Gases (BHIG) requirements. Demonstrates experience working in an international or multi-national organization and appreciation of international cultures. Preferred to have exposure to matrix reporting. Needs a business and customer service focus and passion for quality. Possess critical thinking skills and can build trust and confidence with frontline workers, supervisors, and management. Confident and assertive with a self-motivated approach and flexible attitude. Has the ability to overcome obstacles to solve problems & achieve results. Can cope with pressure and work to tight deadlines. A personal commitment to corporate values & objectives and towards a culture of continuous improvement. A personal commitment to continuous self-development and flexibility to work outside normal working hours to meet commitments. Possess good interpersonal skills and enthusiasm about his/her mission. To respect and work positively with others and create an inclusive workplace which generates credibility & confidence in others. Strong relationship-building skills, leading to successfully interacting with stakeholders at all levels within a multicultural environment. Excellent written and verbal communication skills, preferably in Arabic and English. Multi-lingual capability is an advantage.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<h2>Division: <strong>Sports & Entertainment</strong></h2>
<h2>Department: <strong>AKUN</strong></h2>
<h2>Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong></h2>
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<h2>From Land to Sea – Active Experiences in Nature's Purest Form</h2>
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<p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p>
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<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p>
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<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p>
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<h1>Job Purpose</h1>
<p>The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.</p>
<p>The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.</p>
<p>Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p>
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<h1>Key Responsibilities</h1>
<h2>Operational Delivery</h2>
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<p>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</p>
</li>
<li>
<p>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</p>
</li>
<li>
<p>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</p>
</li>
<li>
<p>Support the operational rollout of new adventure products, activities, and guest experiences.</p>
</li>
<li>
<p>Supervise daily adventure operations and provide on-site leadership during activity delivery.</p>
</li>
<li>
<p>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</p>
</li>
<li>
<p>Monitor instructor performance and provide ongoing operational guidance and professional development.</p>
</li>
<li>
<p>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</p>
</li>
<li>
<p>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</p>
</li>
<li>
<p>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</p>
</li>
<li>
<p>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including <strong>Galaxea</strong> and <strong>WAMA</strong>.</p>
</li>
<li>
<p>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</p>
</li>
<li>
<p>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</p>
</li>
</ul>
<h2>Leadership & Team Development</h2>
<ul>
<li>
<p>Provide day-to-day supervision and operational leadership to Adventure Instructors.</p>
</li>
<li>
<p>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</p>
</li>
<li>
<p>Promote a positive, collaborative, and guest-focused team culture.</p>
</li>
<li>
<p>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</p>
</li>
<li>
<p>Support new team member onboarding, familiarisation, and operational competency assessments.</p>
</li>
</ul>
<h2>Safety, Risk & Compliance</h2>
<ul>
<li>
<p>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</p>
</li>
<li>
<p>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</p>
</li>
<li>
<p>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</p>
</li>
<li>
<p>Ensure instructors comply with all operational, environmental, and safety requirements.</p>
</li>
<li>
<p>Promote responsible outdoor recreation and environmental conservation throughout all activities.</p>
</li>
</ul>
<h2>Policies, Systems, Processes & Reporting</h2>
<ul>
<li>
<p>Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.</p>
</li>
<li>
<p>Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.</p>
</li>
<li>
<p>Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.</p>
</li>
<li>
<p>Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.</p>
</li>
</ul>
<h2>Health, Safety & Environment</h2>
<ul>
<li>
<p>Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.</p>
</li>
<li>
<p>Promote a proactive safety culture across all adventure activities.</p>
</li>
<li>
<p>Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.</p>
</li>
<li>
<p>Support emergency preparedness activities, drills, and incident response procedures.</p>
</li>
</ul>
<h2>Continuous Improvement</h2>
<ul>
<li>
<p>Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.</p>
</li>
<li>
<p>Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.</p>
</li>
</ul>
<h2>Key Stakeholders</h2>
<h3>Internal</h3>
<ul>
<li>
<p>AKUN Management</p>
</li>
<li>
<p>Adventure Operations Team</p>
</li>
<li>
<p>RSSE Management</p>
</li>
<li>
<p>Resort Operations</p>
</li>
<li>
<p>Guest Experience</p>
</li>
<li>
<p>Health, Safety & Compliance</p>
</li>
<li>
<p>Training Team</p>
</li>
<li>
<p>Asset Management</p>
</li>
<li>
<p>Destination Development</p>
</li>
<li>
<p>Other relevant internal departments</p>
</li>
</ul>
<h3>External</h3>
<ul>
<li>
<p>Guests</p>
</li>
<li>
<p>Resort Partners</p>
</li>
<li>
<p>Activity Providers</p>
</li>
<li>
<p>Emergency Services</p>
</li>
<li>
<p>Certification Bodies</p>
</li>
<li>
<p>Equipment Suppliers</p>
</li>
<li>
<p>Sporting Federations</p>
</li>
<li>
<p>Government Authorities</p>
</li>
<li>
<p>Destination Stakeholders</p>
</li>
</ul>
<h2>Qualifications & Experience</h2>
<ul>
<li>
<p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p>
</li>
<li>
<p>Basic Land Navigation certification with practical GPS navigation experience.</p>
</li>
<li>
<p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p>
</li>
<li>
<p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p>
</li>
<li>
<p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p>
</li>
<li>
<p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p>
</li>
<li>
<p>Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p>
</li>
<li>
<p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p>
</li>
</ul>
<h2>Essential Skills</h2>
<ul>
<li>
<p>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</p>
</li>
<li>
<p>Strong leadership, coaching, mentoring, and team development capabilities.</p>
</li>
<li>
<p>Sound understanding of adventure risk management, operational planning, and outdoor safety.</p>
</li>
<li>
<p>Excellent communication, interpersonal, and stakeholder management skills.</p>
</li>
<li>
<p>Professional, guest-focused, adaptable, and service-oriented.</p>
</li>
<li>
<p>Ability to perform effectively within remote and dynamic operational environments.</p>
</li>
<li>
<p>Fluent in written and spoken English; Arabic or an additional language is advantageous.</p>
</li>
<li>
<p>Practical understanding of luxury hospitality operations and premium guest expectations.</p>
</li>
</ul>
<h2>Job Context</h2>
<p>The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.</p>
<h2>Competencies</h2>
<h3>Leadership Competency – Operational Leadership</h3>
<p>Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.</p>
<h3>Core Competency – Guest Excellence</h3>
<p>Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.</p>
<h3>Functional Competency – Adventure Safety & Risk Management</h3>
<p>Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.</p>
<p>This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.</p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>General Summary Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia.<br> The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature.<br> Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.<br> The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation.<br> At the heart of this unit sits the Qiddiya Real Estate LearnLab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.<br> The Senior Specialist – Training Administration role reports directly to the Senior Manager, Digital Systems.<br> This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.<br> About the Role/Project Scope This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination.<br> The Senior Specialist – Training Administration will work closely with the other teams of the Qiddiya Real Estate LearnLab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions.<br> Key Responsibilities LMS/LXP Administration and Learner Account Management • Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate LearnLab online academy, managing all learner-facing configuration across internal and external learner audience.<br> • Create, manage, and maintain learner accounts in Qiddiya’s LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes.<br> • Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay.<br> • Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya’s LMS/LXP, maintaining an accurate and up-to-date learner register at all times.<br> • Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya’s LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort.<br> • Administer completion certificates and badge awards within Qiddiya’s LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results.<br> • Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required.<br> • Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles.<br> Training Schedule Coordination and Programme Administration • Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences.<br> • Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions.<br> • Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead.<br> • Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required.<br> • Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis.<br> • Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required.<br> • Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya’s LMS/LXP following live sessions.<br> Content Authoring and Publishing in LMS/LXP • Author, build, and publish learning content within Qiddiya’s LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts.<br> • Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture.<br> • Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification.<br> • Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate.<br> • Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues.<br> • Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment.<br> Dashboard Management and Reporting • Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders.<br> • Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence.<br> • Monitor Qiddiya’s LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action.<br> • Maintain the four-view QREL reporting suite — Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team — ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework.<br> • Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems.<br> • Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements.<br> Stakeholder Coordination and Communication • Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed.<br> • Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis.<br> • Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels.<br> • Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area.<br> • Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews.<br> Skills and Attributes required/ desired Essential (must have to perform the role): • Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field.<br> • Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization.<br> • Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting.<br> • Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment.<br> • Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools.<br> • Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration.<br> • Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/iSpring/etc) or equivalent • Excellent written and verbal communication skills in English.<br> Arabic proficiency is an advantage.<br> • Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders.<br> • Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment.<br> • High proficiency in Microsoft 365 including SharePoint, Teams, Excel, and PowerPoint.<br> Desirable (advantageous): • Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment.<br> • Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking.<br> • Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing.<br> • Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment.<br> Preferred Background and experience • Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies.<br> • Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting.<br> • Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules.<br> • Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences.<br> • Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population.<br> Experience working within a structured content governance and metadata tagging framework.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b>GSK Saudi Arabia is committed to supporting Vision 2030 and the Saudi Arabian National Agenda including Saudization in line with the hiring and the training and development of Saudi National capability.</b></span></p><br><br><br><p><span><b>Job Purpose</b></span></p><br><br><p>As an Account Manager – Vaccines, you will manage vaccine portfolios across your assigned territory through effective engagement with internal and external stakeholders. You will deliver patient-focused scientific engagement tailored to healthcare professionals (HCPs), support timely availability of medically critical vaccines for patients, and drive account-level access and formulary inclusion. You will be accountable for achieving the yearly sales targets in your territory and therapy area, while supporting your line manager in implementing commercial strategies through an end-to-end, solutions-driven approach to account management.</p><br><br><br><p><span><b>Key Responsibilities</b></span></p><br><br><p><span><b>Commercial & Account Management</b></span></p><br><br><ul><li>Achieve territory sales targets and key performance indicators, contributing to overall country objectives for the relevant therapy area.</li><li>Execute commercial strategies in a defined territory and offer appropriate solutions by acting as a trusted advisor to HCPs.</li><li>Monitor product performance on a weekly and monthly basis and recommend actions through a robust territory business plan aligned with commercial strategy.</li><li>Support defined marketing activities and implementation of the annual operational plan, including development and rollout of new campaigns based on market needs, in alignment with medical and regulatory requirements.</li><li>Develop market intelligence and support forecasting in collaboration with commercial, trade channel, and marketing teams to reflect actual market demand.</li><li>Drive end-to-end patient solutions and tracking to support the supply process, coordinating with supply chain and trade channel teams to help ensure product availability and appropriate shelf-life management.</li><li>Collaborate with tender teams to provide timely feedback on proposed prices, follow up on RFQs, and support the overall tender process in coordination with first-line sales leadership.</li><li>Coordinate with market access teams to develop and implement access plans for key accounts within the territory.</li><li>Conduct frequent, effective external meetings with HCPs to support disease and product awareness and education in line with promotional governance.</li><li>Prioritize activities and resources through robust market segmentation and targeting to optimize impact across the assigned territory.</li><li>Build long-term relationships with scientific societies and key external experts to support advocacy and patient care across the region.</li><li>Deliver high-quality, patient-focused scientific engagement by demonstrating strong product and disease knowledge and appropriate use of approved materials.</li><li>Ensure all expenses are managed within approved budgets and resources are optimized.</li></ul><br><p><span><b>Basic Qualifications</b></span></p><br><br><ul><li><b>Saudi</b> <b>National</b>.</li><li>A bachelor’s degree in <b>pharmacy</b>.</li><li>A valid <b>SCFHS</b> license as a certified pharmacist in Saudi Arabia.</li><li>Minimum 3 years’ experience in the pharmaceutical field (sales, medical, or related commercial role).</li><li>Demonstrated track record of effective territory management and strong field performance against agreed KPIs.</li></ul><br><p><span><b>Preferred Qualifications</b></span></p><br><br><ul><li>Experience in vaccines.</li><li>Experience in diabetes and cardiovascular therapeutic areas.</li><li>Valid driver’s license; where a license is not held, ability to meet business needs through a safe and reliable alternative in line with GSK requirements.</li><li>Experience managing <b>public sector</b> accounts.</li><li>Experience in product launches.</li><li>Ability to manage large geographic territories, including remote areas and cities, with a proven record of performance against agreed KPIs and quality standards for patient-focused scientific engagement.</li><li>Solid understanding of the customer–channel–commercial (CCC) cycle and how to manage stakeholders across the supply process, including distributor relationships and tender processes.</li><li>Well-developed commercial acumen, including business analytics, business case development, and commercial modelling.</li><li>Strong understanding of the pharmaceutical industry and readiness to adopt GSK’s evolving ways of working instead of traditional models.</li><li>High commitment to ethical, values-based decision-making.</li><li>Highly developed communication and interpersonal skills.</li></ul><br><p><span><b>Work Environment</b></span></p><br><br><ul><li>This is a field-based role located in Riyadh, Saudi Arabia.</li><li>The role involves frequent visits to healthcare facilities within the assigned territory.</li></ul><br><br><p><i>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</i></p><br><br><br><br><p><span><b>تلتزم شركة</b><b> GSK </b><b>السعودية بدعم رؤية المملكة 2030 والأجندة الوطنية للمملكة العربية السعودية، بما في ذلك مبادرات التوطين، بما يتماشى مع التوظيف وبرامج التدريب والتطوير لقدرات الكوادر الوطنية السعودية</b><b>.</b></span></p><br><br><br><p><span><b>الهدف من الوظيفة</b></span></p><br><br><p>بصفتك مدير حسابات – اللقاحات، ستتولى إدارة محفظة اللقاحات ضمن المنطقة الجغرافية المكلّف بها من خلال تفاعل فعّال مع أصحاب المصلحة الداخليين والخارجيين. ستقدّم تواصلاً علمياً يركّز على المريض وموجهاً لمقدمي الرعاية الصحية<span> (HCPs)</span>، وتدعم توافر اللقاحات الطبية الحيوية للمرضى في الوقت المناسب، وتدفع باتجاه الوصول على مستوى الحسابات وإدراج المنتجات في القوائم العلاجية<span> (Formulary). </span>ستكون مسؤولًا عن تحقيق الأهداف البيعية السنوية في منطقتك الجغرافية وفي مجال العلاج المسؤول عنه، مع دعم مديرك المباشر في تنفيذ الاستراتيجيات التجارية من خلال نهج متكامل قائم على الحلول في إدارة الحسابات<span>.</span></p><br><br><br><p><span><b>المسؤوليات الرئيسية</b></span></p><br><br><p><span><b>المبيعات وإدارة الحسابات</b></span></p><br><br><ul><li>تحقيق أهداف المبيعات في المنطقة الجغرافية والمؤشرات الرئيسية للأداء، والمساهمة في تحقيق الأهداف العامة للدولة في مجال العلاج ذي الصلة<span>.</span></li><li>تنفيذ الاستراتيجيات التجارية في منطقة محددة وتقديم الحلول المناسبة عبر العمل كمستشار موثوق لمقدمي الرعاية الصحية<span>.</span></li><li>متابعة أداء المنتجات أسبوعيًا وشهريًا والتوصية بالإجراءات من خلال خطة عمل قوية للمنطقة، بما يتماشى مع الاستراتيجية التجارية<span>.</span></li><li>دعم الأنشطة التسويقية المحددة وتنفيذ الخطة التشغيلية السنوية، بما في ذلك تطوير وإطلاق الحملات الجديدة بناءً على احتياجات السوق، وبالتوافق مع المتطلبات الطبية والتنظيمية (الرقابية)<span>.</span></li><li>بناء معلومات سوقية<span> (Market Intelligence) </span>ودعم أنشطة التنبؤ بالتعاون مع فرق التجارة والقنوات التسويقية والفِرق التسويقية، بما يعكس الطلب الفعلي في السوق<span>.</span></li><li>قيادة حلول متكاملة للمريض ومتابعتها لدعم عمليات التوريد، من خلال التنسيق مع فرق سلسلة الإمداد وقنوات التجارة لضمان توافر المنتج وإدارة ملائمة لمدة صلاحية المنتجات<span>.</span></li><li>التعاون مع فرق المناقصات لتقديم ملاحظات في الوقت المناسب حول الأسعار المقترحة، ومتابعة طلبات عروض الأسعار<span> (RFQs)</span>، ودعم عملية المناقصات بشكل عام بالتنسيق مع قيادات المبيعات في الصف الأول<span>.</span></li><li>التنسيق مع فرق الوصول للسوق<span> (Market Access) </span>لتطوير وتنفيذ خطط الوصول للحسابات الرئيسية ضمن المنطقة الجغرافية المكلّف بها<span>.</span></li><li>عقد اجتماعات خارجية متكررة وفعّالة مع مقدمي الرعاية الصحية لدعم التوعية بالأمراض والمنتجات والتعليم، وفقاً لضوابط الحوكمة الترويجية<span>.</span></li><li>ترتيب الأولويات وتوجيه الموارد من خلال تقسيم السوق واستهدافه بشكل فعّال؛ بهدف تحقيق الأثر الأمثل عبر المنطقة الجغرافية المكلّف بها<span>.</span></li><li>بناء علاقات طويلة الأمد مع الجمعيات العلمية والخبراء الخارجيين الرئيسيين لدعم جهود المناصرة وتحسين رعاية المرضى في المنطقة<span>.</span></li><li>تقديم تواصل علمي عالي الجودة يركز على المريض، من خلال إظهار معرفة قوية بالمنتج والمرض والاستخدام المناسب للمواد المعتمدة<span>.</span></li><li>ضمان إدارة جميع المصاريف ضمن الميزانيات المعتمدة وتحقيق الاستخدام الأمثل للموارد<span>.</span></li></ul><br><p><span><b>المؤهلات الأساسية</b></span></p><br><br><ul><li><b>سعودي الجنسية</b><b><span>.</span></b></li><li>درجة البكالوريوس في الصيدلة<span>.</span></li><li>رخصة مهنية سارية من الهيئة السعودية للتخصصات الصحية<span> (SCFHS) </span>كصيدلي معتمد في المملكة العربية السعودية<span>.</span></li><li>خبرة لا تقل عن ثلاث سنوات في مجال الصناعات الدوائية (المبيعات، المجال الطبي، أو دور تجاري ذي صلة)<span>.</span></li><li>سجل مثبت في إدارة المناطق الجغرافية بكفاءة وأداء ميداني قوي مقابل مؤشرات الأداء المتفق عليها<span> (KPIs).</span></li></ul><br><p><span><b>المؤهلات المفضّلة</b></span></p><br><br><ul><li>خبرة في مجال اللقاحات<span>.</span></li><li>خبرة في مجالات علاجية مثل السكري وأمراض القلب والأوعية الدموية<span>.</span></li><li>رخصة قيادة سارية؛ وفي حال عدم توفرها، القدرة على تلبية متطلبات العمل من خلال وسيلة آمنة وموثوقة بديلة بما يتوافق مع متطلبات<span> GSK.</span></li><li>خبرة في إطلاق المنتجات الجديدة<span>.</span></li><li>القدرة على إدارة مناطق جغرافية واسعة، بما في ذلك المدن والمناطق النائية، مع سجل مثبت في تحقيق الأداء مقابل مؤشرات الأداء والمعايير النوعية المتفق عليها للتواصل العلمي الذي يركز على المريض<span>.</span></li><li>فهم متين لدورة العميل–القناة–التجارة<span> (CCC) </span>وكيفية إدارة أصحاب المصلحة عبر سلسلة التوريد، بما في ذلك علاقات الموزعين وعمليات المناقصات<span>.</span></li><li>حنكة تجارية متطورة تشمل تحليلات الأعمال، إعداد دراسات الجدوى<span> (Business Cases)</span>، والنماذج التجارية<span> (Commercial Modelling).</span></li><li>فهم قوي لصناعة الأدوية والاستعداد لتبنّي أساليب العمل المتطورة لدى<span> GSK </span>بدلاً من النماذج التقليدية<span>.</span></li><li>التزام عالٍ باتخاذ القرارات القائمة على الأخلاقيات والقيم<span>.</span></li><li>مهارات متقدمة في التواصل وبناء العلاقات الشخصية<span>.</span></li></ul><br><p><span><b>بيئة العمل</b></span></p><br><br><ul><li>هذه وظيفة ميدانية<span> (Field-based) </span>مقرّها الرياض، المملكة العربية السعودية<span>.</span></li><li>تتطلب الوظيفة زيارات متكررة لمنشآت الرعاية الصحية ضمن المنطقة الجغرافية المكلّف بها<span>.</span></li></ul><br><br><p><i>تلتزم</i><i><span> GSK </span></i><i>بمبدأ تكافؤ الفرص في التوظيف. ويضمن هذا أن جميع المتقدمين المؤهلين سيحصلون على فرص متكافئة في التوظيف دون تمييز على أساس العِرق، أو اللون، أو الدين، أو الجنس (بما في ذلك الحمل، الهوية الجندرية، والتوجه الجنسي)، أو الحالة الوالدية، أو الأصل الوطني، أو العمر، أو الإعاقة، أو المعلومات الجينية (بما في ذلك التاريخ الطبي للعائلة)، أو الخدمة العسكرية، أو أي أساس آخر محظور بموجب القوانين الفيدرالية أو المحلية أو قوانين الولايات</i><i><span>.</span></i></p><br><br><br><p><b>Skills</b></p><br><br>Account Management, Data to Insights, Digital Fluency, Negotiation, Omnichannel, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Division: <strong>Sports & Entertainment</strong>
Department: <strong>RSSE</strong>
Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong>
<br>
From Land to Sea – Active Experiences in Nature's Purest Form
<br>
</span><p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br>
<br>
<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br>
<br>
<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose
<p>The Administrative Specialist is responsible for providing high-quality administrative, reservations, and coordination support across RSSE's guest services and operational functions. The role ensures that bookings, guest enquiries, schedules, documentation, records, and internal communications are managed accurately, efficiently, and professionally to support seamless day-to-day operations.</p><br><br>
<p>Working closely with Operations, Guest Services, Finance, Reservations, and other support functions, the Administrative Specialist plays an important role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. The position supports the smooth delivery of RSSE's watersports, diving, and land-based adventure experiences by maintaining reliable records, coordinating schedules and resources, and providing responsive administrative support.</p><br><br>
<p>The role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service.</p><br><br> Key Responsibilities
Booking & Reservation Coordination
<ul>
<li>
<p>Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.</p><br><br>
</li>
<li>
<p>Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.</p><br><br>
</li>
<li>
<p>Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.</p><br><br>
</li>
<li>
<p>Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.</p><br><br>
</li>
<li>
<p>Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.</p><br><br>
</li>
<li>
<p>Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.</p><br><br>
</li>
<li>
<p>Record and escalate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.</p><br><br>
</li>
</ul>
Administrative Support
<ul>
<li>
<p>Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.</p><br><br>
</li>
<li>
<p>Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.</p><br><br>
</li>
<li>
<p>Manage departmental correspondence through email, telephone, and other approved communication channels.</p><br><br>
</li>
<li>
<p>Perform accurate data entry, filing, document control, record management, and general administrative duties.</p><br><br>
</li>
<li>
<p>Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.</p><br><br>
</li>
<li>
<p>Maintain organised electronic and physical filing systems to ensure documents and information are easily accessible.</p><br><br>
</li>
<li>
<p>Ensure administrative workspaces, records, files, and documentation remain organised and maintained to professional standards.</p><br><br>
</li>
<li>
<p>Monitor administrative supplies and materials and coordinate replenishment when required.</p><br><br>
</li>
</ul>
Guest & Stakeholder Coordination
<ul>
<li>
<p>Provide professional and responsive support to guests throughout the booking and administrative process.</p><br><br>
</li>
<li>
<p>Liaise with internal teams to ensure guest requests and operational requirements are communicated accurately and addressed promptly.</p><br><br>
</li>
<li>
<p>Maintain a professional, courteous, and service-oriented approach in all guest and stakeholder interactions.</p><br><br>
</li>
<li>
<p>Support the coordination of special guest requests and requirements with relevant operational teams.</p><br><br>
</li>
<li>
<p>Build effective working relationships with internal departments, resort partners, vendors, and other stakeholders supporting RSSE operations.</p><br><br>
</li>
</ul>
Financial & Records Administration
<ul>
<li>
<p>Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</p><br><br>
</li>
<li>
<p>Maintain accurate administrative and financial records relating to bookings and guest transactions.</p><br><br>
</li>
<li>
<p>Ensure payment information, receipts, invoices, and supporting documentation are recorded and maintained accurately.</p><br><br>
</li>
<li>
<p>Escalate payment discrepancies or administrative issues to the relevant department for resolution.</p><br><br>
</li>
<li>
<p>Handle guest, operational, and financial information with appropriate confidentiality and discretion.</p><br><br>
</li>
</ul>
Events & Operational Support
<ul>
<li>
<p>Provide administrative support for RSSE events, promotions, seasonal activations, and guest experience programmes.</p><br><br>
</li>
<li>
<p>Assist with schedules, guest lists, communications, documentation, and administrative requirements associated with events and activities.</p><br><br>
</li>
<li>
<p>Support operational teams during peak booking periods, events, and high-demand periods where required.</p><br><br>
</li>
<li>
<p>Coordinate administrative requirements with relevant stakeholders to support successful activity and event delivery.</p><br><br>
</li>
</ul>
Policies, Systems, Processes, Procedures, Standards & Reporting
<ul>
<li>
<p>Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), work instructions, and administrative controls.</p><br><br>
</li>
<li>
<p>Maintain accurate departmental reports, trackers, booking records, databases, and administrative documentation.</p><br><br>
</li>
<li>
<p>Support the preparation of accurate and timely management information and operational reports.</p><br><br>
</li>
<li>
<p>Ensure administrative activities are conducted consistently and in accordance with RSSE's service, confidentiality, and quality standards.</p><br><br>
</li>
<li>
<p>Maintain confidentiality and appropriate controls when handling guest, employee, financial, and commercially sensitive information.</p><br><br>
</li>
</ul>
Health, Safety, Quality & Environment
<ul>
<li>
<p>Comply with all applicable RSSE health, safety, quality, and environmental policies, procedures, and controls.</p><br><br>
</li>
<li>
<p>Support a safe and professional working environment through compliance with established procedures.</p><br><br>
</li>
<li>
<p>Report identified safety, quality, operational, or environmental concerns through appropriate channels.</p><br><br>
</li>
<li>
<p>Support responsible environmental practices and RSSE's wider sustainability commitments.</p><br><br>
</li>
</ul>
Continuous Improvement
<ul>
<li>
<p>Identify opportunities to improve booking processes, administrative workflows, document control, reporting accuracy, and service efficiency.</p><br><br>
</li>
<li>
<p>Recommend practical improvements to administrative systems and working practices.</p><br><br>
</li>
<li>
<p>Support the implementation of new systems, processes, and operational improvements.</p><br><br>
</li>
<li>
<p>Contribute to a culture of continuous improvement, collaboration, and operational excellence.</p><br><br>
</li>
</ul>
Key Stakeholders
Internal
<ul>
<li>
<p>Operations Teams</p><br><br>
</li>
<li>
<p>Guest Services</p><br><br>
</li>
<li>
<p>Finance</p><br><br>
</li>
<li>
<p>Sales & Reservations</p><br><br>
</li>
<li>
<p>Department Managers</p><br><br>
</li>
<li>
<p>Human Resources</p><br><br>
</li>
<li>
<p>Procurement</p><br><br>
</li>
<li>
<p>RSSE Support Functions</p><br><br>
</li>
</ul>
External
<ul>
<li>
<p>Guests and Visitors</p><br><br>
</li>
<li>
<p>Resort Partners</p><br><br>
</li>
<li>
<p>Vendors and Suppliers</p><br><br>
</li>
<li>
<p>Service Providers</p><br><br>
</li>
<li>
<p>Business Partners</p><br><br>
</li>
<li>
<p>Other relevant external stakeholders</p><br><br>
</li>
</ul>
Qualifications & Experience
<ul>
<li>
<p>High School Diploma or equivalent is required; a Diploma or Bachelor's degree in Business Administration, Hospitality Management, Tourism, Office Administration, or a related discipline is preferred.</p><br><br>
</li>
<li>
<p>Minimum of two (2) years of relevant administrative experience, preferably within hospitality, tourism, leisure, adventure, guest services, or another customer-facing operational environment.</p><br><br>
</li>
<li>
<p>Previous experience in reservations, booking coordination, guest support, office administration, data entry, or document management is highly desirable.</p><br><br>
</li>
<li>
<p>Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.</p><br><br>
</li>
<li>
<p>Experience using booking systems, reservation platforms, CRM applications, or customer database systems is preferred.</p><br><br>
</li>
<li>
<p>Basic understanding of invoicing, billing, payment tracking, and financial administration is advantageous.</p><br><br>
</li>
<li>
<p>Experience supporting multiple departments or operational functions within a fast-paced environment is advantageous.</p><br><br>
</li>
<li>
<p>Fluency in written and spoken English is required; Arabic or additional language capability is advantageous.</p><br><br>
</li>
</ul>
Essential Skills
<ul>
<li>
<p>High level of accuracy and attention to detail when processing bookings, records, guest information, and documentation.</p><br><br>
</li>
<li>
<p>Strong organisational, administrative, and time-management skills.</p><br><br>
</li>
<li>
<p>Ability to manage multiple priorities and competing deadlines effectively.</p><br><br>
</li>
<li>
<p>Excellent written and verbal communication skills.</p><br><br>
</li>
<li>
<p>Strong customer service and guest engagement capabilities.</p><br><br>
</li>
<li>
<p>Ability to communicate professionally with guests, colleagues, management, vendors, and external stakeholders.</p><br><br>
</li>
<li>
<p>Strong problem-solving skills and sound judgement when managing booking issues, guest requests, and administrative challenges.</p><br><br>
</li>
<li>
<p>Ability to remain calm, organised, and service-focused within a fast-paced operational environment.</p><br><br>
</li>
<li>
<p>Strong working knowledge of Microsoft Office and relevant administrative systems.</p><br><br>
</li>
<li>
<p>High standards of confidentiality, professionalism, integrity, and reliability.</p><br><br>
</li>
<li>
<p>Ability to work independently while collaborating effectively with cross-functional teams.</p><br><br>
</li>
<li>
<p>Flexible and adaptable approach to changing operational requirements.</p><br><br>
</li>
</ul>
Job Context
<p>The Administrative Specialist operates within a dynamic sports, leisure, hospitality, and adventure environment where accuracy, responsiveness, organisation, and effective coordination are essential to successful service delivery.</p><br><br>
<br>
<p>The role provides administrative and booking support across RSSE's portfolio of guest experiences, including watersports, diving, and land-based adventure activities. This requires regular coordination with operational and guest-facing teams to ensure bookings, schedules, resources, guest requirements, and supporting documentation are accurately managed.</p><br><br>
<br>
<p>The position requires the ability to manage multiple priorities, particularly during peak booking periods, special events, seasonal activations, and periods of increased guest demand. The Administrative Specialist is expected to demonstrate professionalism, discretion, flexibility, and a consistently high level of customer service.</p><br><br>
<br>
<p>Through accurate administration, effective communication, and proactive coordination, the role contributes directly to operational efficiency, service quality, guest satisfaction, and the successful delivery of RSSE experiences.</p><br><br>
Job Competencies
Leadership Competency
Accountability
<p>Takes ownership of assigned administrative responsibilities and consistently delivers accurate, timely, and dependable support.</p><br><br>
<ul>
<li>
<p>Demonstrates reliability and follows through on commitments.</p><br><br>
</li>
<li>
<p>Takes responsibility for the accuracy and quality of assigned work.</p><br><br>
</li>
<li>
<p>Identifies and escalates issues through appropriate channels.</p><br><br>
</li>
<li>
<p>Maintains professional standards and accountability in daily activities.</p><br><br>
</li>
</ul>
Core Competency
Customer Focus
<p>Understands and responds effectively to guest and stakeholder requirements while maintaining professional and service-oriented communication.</p><br><br>
<ul>
<li>
<p>Responds promptly and professionally to guest and stakeholder enquiries.</p><br><br>
</li>
<li>
<p>Communicates clearly and manages expectations effectively.</p><br><br>
</li>
<li>
<p>Demonstrates empathy, professionalism, and a solution-oriented approach.</p><br><br>
</li>
<li>
<p>Contributes positively to the overall guest and stakeholder experience.</p><br><br>
</li>
</ul>
Functional Competency
Administrative & Reservations Coordination
<p>Effectively manages bookings, schedules, correspondence, documentation, records, and administrative processes to support seamless operational delivery.</p><br><br>
<ul>
<li>
<p>Maintains accurate and up-to-date booking and administrative information.</p><br><br>
</li>
<li>
<p>Coordinates effectively with Operations, Guest Services, Finance, and other relevant departments.</p><br><br>
</li>
<li>
<p>Uses booking, administrative, and reporting systems accurately and efficiently.</p><br><br>
</li>
<li>
<p>Ensures administrative activities are completed within required timelines and in accordance with approved standards.</p><br><br>
</li>
<li>
<p>Maintains strong document control, confidentiality, and attention to detail.</p><br><br>
</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About Beckman Coulter Diagnostics<p>For more than 90 years, Beckman Coulter Diagnostics has been advancing and optimizing the laboratory to move science and healthcare forward. Our diagnostic solutions help healthcare professionals deliver better patient care by improving laboratory efficiency, clinical confidence, and operational performance.</p><br><p>Beckman Coulter Diagnostics is proud to be part of Danaher, a global science and technology leader committed to accelerating the real-life impact of tomorrow’s science and technology.</p><br>Basic Purpose<p>The Business Development & Commercial Excellence Manager combines strong business development capabilities with disciplined commercial execution and operational excellence.</p><br><p>The position is responsible for driving sustainable growth and expanding Beckman Coulter Diagnostics’ market presence across Saudi Arabia. The incumbent will identify and develop new business opportunities, establish strategic partnerships, manage senior customer and stakeholder relationships, and contribute to profitable revenue growth across government institutions, hospitals, laboratories, healthcare clusters, and private healthcare providers.</p><br><p>The role also plays a critical part in strengthening commercial execution across Saudi Arabia. In addition to identifying growth opportunities, the incumbent will translate commercial strategy into measurable business outcomes by improving opportunity management, forecasting discipline, customer engagement, commercial productivity, and cross-functional execution.</p><br><p>The successful candidate will bring strong knowledge of the Saudi healthcare and diagnostics market, particularly within the Ministry of Health, NUPCO, healthcare clusters, institutional accounts, and private healthcare sectors.</p><br>Geography<p>Kingdom of Saudi Arabia.</p><br>Travel and Time Allocation<p>Approximately 70% of the role will be dedicated to external customer and stakeholder engagement, including visits to:</p><br><ul><li><p>Ministry of Health senior executives and decision-makers</p><br></li><li><p>Ministry of Health Holding Company</p><br></li><li><p>Ministry of Health key opinion leaders</p><br></li><li><p>Healthcare clusters</p><br></li><li><p>NUPCO</p><br></li><li><p>Government and institutional healthcare organizations</p><br></li><li><p>Private healthcare groups</p><br></li><li><p>Laboratory and clinical key opinion leaders</p><br></li></ul>Product Portfolio<p>The role supports Beckman Coulter Diagnostics’ core laboratory portfolio, including:</p><br><ul><li><p>Clinical chemistry</p><br></li><li><p>Immunoassay</p><br></li><li><p>Hematology</p><br></li></ul>Nature and ScopeBusiness Development and Growth<ul><li><p>Identify, develop, and secure new business opportunities across the Ministry of Health, healthcare clusters, institutional accounts, and private healthcare sectors.</p><br></li><li><p>Develop sustainable growth strategies aligned with Beckman Coulter Diagnostics’ commercial priorities in Saudi Arabia.</p><br></li><li><p>Evaluate market trends, customer requirements, competitor activity, and emerging opportunities within the diagnostics sector.</p><br></li><li><p>Support market-entry, portfolio-expansion, and commercialization strategies for new products, solutions, technologies, and service models.</p><br></li><li><p>Identify opportunities to expand Beckman Coulter Diagnostics’ presence within existing and new customer accounts.</p><br></li><li><p>Build business cases and growth plans supported by customer insights, market data, financial analysis, and competitive intelligence.</p><br></li><li><p>Convert strategic opportunities into executable account, opportunity, and stakeholder-engagement plans.</p><br></li></ul>Customer and Stakeholder Management<ul><li><p>Establish and maintain trusted relationships with senior healthcare stakeholders, including laboratory directors, pathologists, procurement leaders, hospital executives, clinical decision-makers, and key opinion leaders.</p><br></li><li><p>Develop strong engagement with Ministry of Health entities, NUPCO, healthcare clusters, government institutions, universities, military healthcare organizations, and private healthcare groups.</p><br></li><li><p>Conduct regular customer visits to understand clinical, operational, financial, and workflow requirements.</p><br></li><li><p>Ensure that comprehensive account and opportunity plans are developed and maintained for major customers and strategic projects.</p><br></li><li><p>Position Beckman Coulter Diagnostics as a long-term strategic partner by promoting solutions that improve laboratory quality, productivity, workflow, and patient outcomes.</p><br></li><li><p>Represent the company at industry conferences, scientific meetings, exhibitions, and relevant healthcare forums.</p><br></li></ul>Commercial and Tender Management<ul><li><p>Support the commercial organization in the preparation, positioning, and execution of public and private tenders.</p><br></li><li><p>Contribute to tender strategy, pricing, contract negotiations, business reviews, and commercial decision-making.</p><br></li><li><p>Ensure that tender opportunities are supported by clear value propositions, competitive differentiation, and financially sustainable commercial models.</p><br></li><li><p>Develop relationships with third-party companies to create value-added customer solutions.</p><br></li><li><p>Collaborate with third-party providers, contractors, consultants, and project stakeholders to maximize Beckman Coulter Diagnostics’ participation in turnkey and integrated laboratory projects.</p><br></li><li><p>Support the evaluation of project economics, profitability, risk, and commercial viability.</p><br></li><li><p>Contribute to value-based selling strategies that strengthen customer outcomes while improving revenue quality and profitability.</p><br></li></ul>Cross-Functional Collaboration<ul><li><p>Work closely with sales, marketing, applications, service, regulatory, supply chain, finance, operations, and workflow and information technology teams.</p><br></li><li><p>Support product launches, market-development initiatives, and commercialization plans.</p><br></li><li><p>Coordinate cross-functional resources to ensure timely and effective execution of strategic customer opportunities.</p><br></li><li><p>Provide relevant market intelligence, competitive insights, and customer feedback to the General Manager and local leadership team.</p><br></li><li><p>Ensure strong internal alignment on account priorities, project requirements, customer commitments, and commercial risks.</p><br></li><li><p>Act as a connector between the commercial organization and operational functions to improve the end-to-end customer experience.</p><br></li></ul>Commercial Execution and Commercial Excellence<ul><li><p>Support the deployment of the Danaher Business System to drive continuous improvement, problem-solving, and sustainable commercial performance.</p><br></li><li><p>Actively participate in Growth Rooms, funnel reviews, account reviews, and operating reviews.</p><br></li><li><p>Drive the adoption of commercial excellence tools, methodologies, and best practices across the Saudi organization.</p><br></li><li><p>Ensure disciplined use of Salesforce, including accurate opportunity management, customer data, pipeline visibility, forecasting, and activity tracking.</p><br></li><li><p>Improve the quality of account plans, opportunity plans, stakeholder maps, and funnel-conversion strategies.</p><br></li><li><p>Partner with sales, marketing, applications, and service teams to ensure effective execution of commercial initiatives.</p><br></li><li><p>Analyze customer purchasing patterns, test volumes, laboratory utilization, workflow requirements, and market trends to identify growth opportunities.</p><br></li><li><p>Support pricing strategies, contract negotiations, margin improvement, and value-based selling initiatives.</p><br></li><li><p>Monitor commercial performance and identify gaps in pipeline quality, forecast accuracy, opportunity conversion, customer retention, and account penetration.</p><br></li><li><p>Implement continuous improvement initiatives to strengthen commercial processes, productivity, and execution.</p><br></li><li><p>Promote a culture of accountability, customer centricity, data-based decision-making, and operational discipline.</p><br></li><li><p>Translate commercial strategy into clearly defined actions, owners, timelines, and measurable outcomes.</p><br></li></ul>Compliance and Quality<ul><li><p>Ensure that all activities comply with applicable Saudi Arabian regulations, company policies, quality requirements, and industry ethical standards.</p><br></li><li><p>Maintain the highest standards of integrity, professionalism, transparency, and responsible business conduct.</p><br></li><li><p>Ensure that customer engagement, tender participation, contracting, pricing, and third-party interactions are managed in accordance with Beckman Coulter Diagnostics and Danaher compliance requirements.</p><br></li></ul>Knowledge, Competencies, and ExperienceEducation and Professional Experience<ul><li><p>Bachelor’s degree in medical laboratory science, biomedical science, life sciences, medicine, pharmacy, or another relevant medical or scientific discipline.</p><br></li><li><p>Previous experience in business development, commercial excellence, strategic account management, sales, or a comparable commercial role within the healthcare or diagnostics industry.</p><br></li><li><p>Direct experience working in, supporting, or selling into a laboratory environment is mandatory.</p><br></li><li><p>Strong knowledge of the Saudi healthcare, laboratory, and diagnostics market.</p><br></li><li><p>Demonstrated experience engaging with government healthcare organizations, institutional customers, healthcare clusters, NUPCO, or major private healthcare providers.</p><br></li><li><p>Good understanding of public and private tender processes.</p><br></li><li><p>Experience evaluating project financials, pricing models, commercial terms, profitability, and return on investment.</p><br></li><li><p>Fluent in Arabic and English.</p><br></li><li><p>Strong digital literacy and experience using customer relationship management and commercial reporting tools.</p><br></li><li><p>Experience with Salesforce or a comparable customer relationship management platform is preferred.</p><br></li></ul>Core Competencies<ul><li><p>Strong commercial and business acumen.</p><br></li><li><p>Excellent attention to detail and execution discipline.</p><br></li><li><p>Ability to identify market opportunities and convert them into sustainable revenue growth.</p><br></li><li><p>Strong strategic account and stakeholder-management capabilities.</p><br></li><li><p>Good understanding of diagnostics workflows, laboratory operations, and customer requirements.</p><br></li><li><p>Ability to interpret commercial, operational, and financial data.</p><br></li><li><p>Strong project-management and organizational skills.</p><br></li><li><p>Ability to work effectively across multiple functions and levels of the organization.</p><br></li><li><p>Strong written and verbal communication skills.</p><br></li><li><p>Ability to manage priorities in a dynamic and highly competitive market.</p><br></li></ul>Required Behavioral Competencies<ul><li><p>Strong negotiation and influencing skills.</p><br></li><li><p>Collaborative team player with the ability to coordinate multiple internal and external stakeholders.</p><br></li><li><p>Demonstrated ability to identify market opportunities and capture market share.</p><br></li><li><p>Strong analytical and problem-solving capabilities.</p><br></li><li><p>Customer-focused and commercially driven.</p><br></li><li><p>Accountable, proactive, and results-oriented.</p><br></li><li><p>Comfortable operating with senior executives, clinical leaders, and government stakeholders.</p><br></li><li><p>Able to balance strategic thinking with disciplined execution.</p><br></li><li><p>Demonstrates integrity, sound judgment, and professional maturity.</p><br></li><li><p>Committed to continuous improvement and the principles of the Danaher Business System.</p><br></li></ul>Key Performance Indicators<p>Performance will be assessed against measures including:</p><br><ul><li><p>Revenue and profit growth</p><br></li><li><p>Market-share growth</p><br></li><li><p>New business opportunities identified, developed, and converted</p><br></li><li><p>Strategic account expansion</p><br></li><li><p>Growth of the customer and installed base</p><br></li><li><p>Funnel value, quality, and conversion</p><br></li><li><p>Forecast accuracy</p><br></li><li><p>Customer retention rate</p><br></li><li><p>Salesforce compliance and data quality</p><br></li><li><p>Tender participation and success rate</p><br></li><li><p>Commercial productivity</p><br></li><li><p>Pricing and margin improvement</p><br></li><li><p>Execution of strategic account and opportunity plans</p><br></li><li><p>Adoption of commercial excellence tools and processes</p><br></li></ul>Key Working RelationshipsInternal Stakeholders<ul><li><p>General Manager</p><br></li><li><p>Head of Sales</p><br></li><li><p>Key Account Managers</p><br></li><li><p>Pre-Sales and WITS Manager</p><br></li><li><p>Service Manager</p><br></li><li><p>Clinical Applications and Operations teams</p><br></li><li><p>Workflow and IT Specialists</p><br></li><li><p>Marketing Manager</p><br></li><li><p>Product Managers</p><br></li><li><p>Finance</p><br></li><li><p>Regulatory Affairs</p><br></li><li><p>Supply Chain</p><br></li><li><p>Legal and Compliance</p><br></li></ul>External Stakeholders<ul><li><p>Ministry of Health Holding Company</p><br></li><li><p>Ministry of Health Health Support Services Center</p><br></li><li><p>Ministry of Health Medical Supplies functions</p><br></li><li><p>NUPCO</p><br></li><li><p>Ministry of Health healthcare clusters</p><br></li><li><p>Central and regional laboratories</p><br></li><li><p>Ministry of Defense healthcare organizations</p><br></li><li><p>Ministry of National Guard Health Affairs</p><br></li><li><p>Ministry of Interior healthcare organizations</p><br></li><li><p>Universities and academic medical institutions</p><br></li><li><p>Public and private hospitals</p><br></li><li><p>Laboratory directors and pathologists</p><br></li><li><p>Clinical and laboratory key opinion leaders</p><br></li><li><p>Procurement and contracting teams</p><br></li><li><p>Third-party solution providers</p><br></li><li><p>Consultants, contractors, and turnkey-project partners</p><br></li></ul><p><span>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</span></p><br><p><span>For more information, visit </span><span>www.danaher.com</span><span>.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
General Summary<br><br>Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia. The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature. Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.<br><br>The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation. At the heart of this unit sits the Qiddiya Real Estate Learn Lab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.<br><br>The Senior Specialist - Training Administration role reports directly to the Senior Manager, Digital Systems. This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.<br><br>About The Role/Project Scope<br><br>This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination. The Senior Specialist - Training Administration will work closely with the other teams of the Qiddiya Real Estate Learn Lab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions.<br><br>Key Responsibilities<br><br>LMS/LXP Administration and Learner Account Management<br><br> Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate Learn Lab online academy, managing all learner-facing configuration across internal and external learner audience Create, manage, and maintain learner accounts in Qiddiya's LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya's LMS/LXP, maintaining an accurate and up-to-date learner register at all times Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya's LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort Administer completion certificates and badge awards within Qiddiya's LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles<br><br>Training Schedule Coordination and Programme Administration<br><br> Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya's LMS/LXP following live sessions<br><br>Content Authoring and Publishing in LMS/LXP<br><br> Author, build, and publish learning content within Qiddiya's LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment<br><br>Dashboard Management and Reporting<br><br> Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence Monitor Qiddiya's LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action Maintain the four-view QREL reporting suite — Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team — ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements<br><br>Stakeholder Coordination and Communication<br><br> Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews<br><br>Requirements<br><br>Skills and Attributes required/ desired <br><br>Essential (must have to perform the role):<br><br> Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/i Spring/etc) or equivalent Excellent written and verbal communication skills in English. Arabic proficiency is an advantage Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment High proficiency in Microsoft 365 including Share Point, Teams, Excel, and Power Point<br><br>Desirable (advantageous):<br><br> Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment<br><br>Preferred Background And Experience<br><br> Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population<br><br>Experience working within a structured content governance and metadata tagging framework.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Role Purpose</strong><br> We are looking for an experienced Operational Finance Controller to join our Finance team in Dammam. The role will be responsible for the day-to-day financial control of operational activities, ensuring that revenue, costs, job transactions and supporting documentation are accurately recorded and properly reflected in the accounts.</p><br>
<p><br> The successful candidate will manage a team responsible for operational finance activities and will work closely with Operations and the wider Finance team to ensure transactions are captured on a timely basis, costs are correctly allocated, jobs are accurately costed and financial discrepancies are identified and resolved quickly.</p><br>
<p><br> This is a hands-on operational finance role requiring strong accounting knowledge, attention to detail, leadership capability and the ability to work with high volumes of operational transactions.</p><br>
<p><br>
<strong>Team Management & Supervision</strong><br> • Manage, supervise and develop the operational finance team, ensuring clear allocation of responsibilities and effective daily workflow.<br> • Set clear expectations and monitor team performance against agreed deadlines and quality standards.<br> • Review the team's work for accuracy, completeness and compliance with accounting policies and procedures.<br> • Provide coaching, training and support to team members and identify areas for improvement.<br> • Ensure adequate coverage of daily activities, month-end requirements and critical deadlines.<br> • Escalate performance, control or resourcing issues to the Group Finance Manager where required.</p><br>
<p><br>
<strong>Daily Operational Accounting</strong><br> • Review and process daily operational financial transactions.<br> • Ensure operational transactions are accurately recorded in the ERP system.<br> • Review job, project and customer transactions for completeness and accuracy.<br> • Ensure revenue and direct costs are allocated to the correct jobs, customers and cost centres.<br> • Review supporting documentation for operational transactions.<br> • Identify missing, incorrect or unusual transactions and ensure timely follow-up and resolution.<br> • Maintain accurate operational accounting records.</p><br>
<p><br>
<strong>Job Costing</strong><br> • Maintain accurate job costing records for operational activities.<br> • Ensure all direct costs are captured against the relevant job.<br> • Review costs relating to transport, subcontractors, fuel, equipment, labour and other operational expenses.<br> • Monitor estimated versus actual job costs.<br> • Investigate unusual or incomplete job costs.<br> • Identify jobs where costs have not been fully captured before month-end.<br> • Ensure jobs are closed correctly once operational activity is complete.</p><br>
<p><br>
<strong>Revenue & Billing Control</strong><br> • Monitor completed jobs and operational activity to ensure revenue is captured and invoiced promptly.<br> • Review operational records against invoices raised.<br> • Identify completed jobs that have not yet been invoiced.<br> • Monitor unbilled revenue and WIP on a daily/weekly basis.<br> • Ensure required operational documentation is available to support billing.<br> • Investigate differences between operational records and invoiced revenue.<br> • Support the invoicing team in resolving operational billing queries.</p><br>
<p><br>
<strong>Accruals, WIP & Month-End</strong><br> • Prepare and review operational accruals.<br> • Ensure costs relating to completed or ongoing jobs are recognised in the correct accounting period.<br> • Review outstanding purchase orders, supplier invoices and operational commitments.<br> • Prepare and review WIP schedules and ensure WIP balances are supported and reconciled.<br> • Review open jobs at month-end and identify required accruals or revenue adjustments.<br> • Assist with month-end closing activities and ensure operational accounts are complete and accurate.<br> • Provide supporting schedules and reconciliations for management accounts.</p><br>
<p><br>
<strong>Supplier & Subcontractor Cost Control</strong><br> • Review supplier and subcontractor invoices against operational records and agreed rates.<br> • Ensure supplier costs are allocated to the correct jobs and cost centres.<br> • Identify duplicate, incorrect or unsupported invoices.<br> • Reconcile subcontractor balances where required.<br> • Monitor outstanding supplier invoices relating to completed jobs.<br> • Work with Operations and Purchase Ledger to resolve discrepancies.</p><br>
<p><br>
<strong>Reconciliations & Financial Controls</strong><br> • Perform regular reconciliations between operational systems, ERP records and the general ledger.<br> • Reconcile job costing and operational reports to financial records.<br> • Investigate and resolve unreconciled balances.<br> • Review suspense and control accounts relating to operational activities.<br> • Maintain appropriate documentation and audit trails.<br> • Identify weaknesses in operational accounting processes and recommend practical improvements.</p><br>
<p><br>
<strong>Operational Reporting</strong><br> • Prepare daily and weekly operational finance reports.<br> • Produce reports on revenue, costs, job profitability, WIP and unbilled revenue.<br> • Provide accurate data for management accounts and financial reporting.<br> • Analyse operational financial variances and investigate material movements.<br> • Maintain accurate supporting schedules for key operational balances.</p><br>
<p><br>
<strong>Budget & Cost Monitoring</strong><br> • Monitor operational expenditure against approved budgets.<br> • Track significant cost movements and investigate variances.<br> • Monitor fuel, subcontractor, transport, equipment and other major operational costs.<br> • Highlight unusual or excessive expenditure to the Finance Manager.<br> • Support the preparation and maintenance of operational cost forecasts.</p><br>
<p><br>
<strong>Candidate Requirements</strong><br> Experience<br> • Minimum 5–7 years' experience in operational finance, management accounting, financial control or a similar role.<br> • Strong experience in day-to-day accounting and financial control.<br> • Proven experience managing, supervising or leading a finance team.<br> • Previous experience working in the GCC is preferred.<br> • Experience in logistics, transportation, construction, heavy equipment, facilities management or another operational/project-based environment is highly advantageous.<br> • Strong experience with job costing, accruals, WIP, reconciliations and month-end accounting.</p><br>
<p><br>
<strong>Technical Skills</strong><br> • Strong understanding of accounting principles and double-entry bookkeeping.<br> • Good working knowledge of IFRS and its application to day-to-day accounting transactions and financial reporting.<br> • Understanding of IFRS requirements relating to revenue recognition, accruals, provisions, WIP, cut-off and cost recognition.<br> • Strong Excel skills, including PivotTables, lookups and data analysis.<br> • Good experience working with ERP systems.<br> • Strong understanding of revenue recognition, accruals, provisions, WIP and cost allocation.<br> • Ability to reconcile operational data to financial records and the general ledger.<br> • Ability to work with large volumes of transactional data.<br> • Experience preparing supporting schedules and reconciliations for month-end reporting and audit.<br> • Power BI or other reporting tools would be an advantage.</p><br>
<p><br>
<strong>Leadership & Personal Attributes</strong><br> • Hands-on and detail-oriented, with a strong accounting discipline.<br> • Confident managing and holding a finance team accountable for deadlines and quality.<br> • Strong delegation, prioritisation and follow-up skills.<br> • Able to identify errors and discrepancies quickly and ensure they are resolved.<br> • Comfortable working with large volumes of transactions and operational data.<br> • Persistent in obtaining missing information and resolving issues.<br> • Able to work under pressure and meet month-end deadlines.<br> • Good communication skills and comfortable dealing with Operations and Finance teams.<br> • Takes ownership of tasks and follows issues through to completion.<br> • Able to challenge processes and team members constructively when controls or deadlines are not being met.</p><br>
<p><br>
<strong>Qualifications</strong><br> • Degree in Accounting, Finance, Business or a related discipline.<br> • ACCA, CIMA, ACA or equivalent professional qualification is preferred.</p><br>
<p><br>
<strong>Key Performance Indicators</strong><br> • Accuracy of operational accounting entries.<br> • Timeliness of transaction processing.<br> • Accuracy and completeness of job costing.<br> • Reduction in unbilled revenue and unsupported WIP.<br> • Timeliness and accuracy of accruals.<br> • Timely completion of reconciliations.<br> • Reduction in unreconciled and suspense balances.<br> • Accuracy of operational cost reporting.<br> • Timely resolution of accounting discrepancies.<br> • Month-end close completed accurately and on time.<br> • Team performance against agreed deadlines, controls and quality standards.</p><br>
<p><br>
<strong>What Success Looks Like</strong><br> The successful candidate will ensure that what happens operationally every day is accurately reflected in the accounts, while ensuring the operational finance team is well organised, accountable and delivering its responsibilities on time.<br> • Revenue from completed jobs is captured accurately and promptly.<br> • All relevant costs are recorded against the correct jobs.<br> • WIP and accruals are accurate, supported and properly reviewed.<br> • Supplier and subcontractor costs are properly recorded and controlled.<br> • Operational balances reconcile to the general ledger.<br> • Financial information is complete, accurate and available on time.<br> • The operational finance team operates with clear ownership, strong controls and consistent follow-up.<br> </p><br>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.</p><br><br><br><br><p><b>Specialty Account Manager Hepatology, Riyadh</b><br> </p><br><br><p>As a Specialty Account Manager- Hepatology, you will manage GSK products across the assigned territory through engagement with relevant internal & external stakeholders, delivering patient-focused detailing tailored for HCPs, support product formulary enlisting & ensuring expedited access in key accounts. You will be accountable for yearly sales targets in the assigned territory. You will also assist your line manager in implementing commercial strategies to deliver performance through an end-to-end solutions-driven approach to account management.</p><br><br><br><br><p><b>Responsibilities:</b></p><br><br><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><br><br><br><p>• Master implementation of patient-focused detailing through excellence in product & disease knowledge using full collaterals.</p><br><br><p>• Deliver sales targets and LEAD KPIs for the assigned territory and play a pivotal role in the overall brand and/or therapy area objectives.</p><br><br><p>• Deliver commercial strategies in a defined territory & offer the appropriate solutions by being a trusted Advisor to HCPs.</p><br><br><p>• Monitor product performance weekly & monthly and recommend required actions through developing and effectively executing a robust territory business plan aligned to commercial sales strategy.</p><br><br><p>• Support in marketing specific tasks & driving premium implementation of the annual operational plan.</p><br><br><p>• Develop market intelligence & initiate the forecasting process in alignment with the commercial trade channel (CTC) and marketing teams to reflect the actual market demand.</p><br><br><p>• Support the product supply process & coordinate with supply chain, CTC teams to ensure product availability and manage the products' shelf-life.</p><br><br><p>• Coordinate with market access team to develop & implement access plans of a defined territory to establish a clear access roadmap with the key accounts.</p><br><br><p>• Conduct frequent effective group doctors’ meetings (GDMs) to drive disease & product education.</p><br><br><p>• Prioritize the efforts & resources through the robust market segmentation & targeting of assigned territory to optimize activities.</p><br><br><p>• Establish long-lasting relationships with scientific societies & KEEs to leverage advocacy & support patient care across the region.</p><br><br><br><p><b>Why You?</b></p><br><br><p><b>Basic Qualification</b></p><br><br><br><p>We are seeking professionals with the following required skills and qualifications to help us achieve our goals</p><br><br><br><p>• Saudi National</p><br><br><p>• Pharmacy degree with a minimum of 2 years' experience in the pharmaceutical industry</p><br><br><p>• A Saudi Commission for Health Specialist card (SCFHS) is required.</p><br><br><p>• Successful track record.</p><br><br><p>• Willingness and ability to travel across the assigned remote territory.</p><br><br><br><p><b>Preferred Qualification</b></p><br><br><br><p>If you have the following characteristics, it would be a plus</p><br><br><br><p>• Hepatology, gastroenterology, or broader specialty-care experience is preferred.</p><br><br><p>• New product launch experience is preferred.</p><br><br><p>• Excellent presentation skills and interpersonal skills with the ability to communicate high quality complicated scientific content.</p><br><br><p>• Ability to manage a bigger geographical territory with a proven record of good performance against agreed KPIs and PFSS quality implementation.</p><br><br><p>• Well-developed understanding of the CCC cycle and how to manage different stakeholders within the supply process, including distributor relations and tender process.</p><br><br><p>• Well-developed commercial acumen, including sound business analytics, business case development, and commercial modelling.</p><br><br><p>• High commitment to ethical values-based management.</p><br><br><p>• Resilient, self-motivated, and persistent, able to meet deadlines and be effective under pressure.</p><br><br><br><p>Work model</p><br><br><br><p>This is a field-based, on-site role in Riyadh with regular travel across the assigned territory. Hybrid working may be discussed based on business needs and local policy.</p><br><br><br><p>We want to hear from youIf this role fits your experience and ambition, please apply today. Tell us briefly why you are interested and how your skills will help improve patient care in your community. We welcome applicants from all backgrounds and are committed to inclusion. Join us to grow your career and make a meaningful impact.</p><br><br><br><br><br><br><p><b>Why GSK?</b></p><br><br><br><p>You will join a team focused on patient outcomes and scientific excellence. You will have development opportunities and access to global expertise. You will work in a supportive environment that values inclusion, respect and open feedback. If you are ready to use your clinical knowledge and relationship skills to make a difference, please apply today. We welcome applicants from all backgrounds.</p><br><br><br><p>What we offer</p><br><br><p>You will join an organisation that aims to make a real difference to patients. We invest in learning and development to help you grow. You will work with people who value inclusion and diverse perspectives. If you want to build a meaningful career in hepatlogy and help shape better outcomes for patients, we encourage you to apply.</p><br><br><br><p>تواصل جي إس كي التزامها بتحقيق طموحات تجارية جريئة للمستقبل</p><br><br><p>بحلول عام 2031، نهدف إلى تحقيق مبيعات سنوية بقيمة 40 مليار جنيه إسترليني، مستفيدين من الزخم القوي لأدائنا الحالي لتعزيز أثرنا الإيجابي بشكل كبير على صحة مليارات المرضى حول العالم.</p><br><br><p>ترتكز استراتيجيتنا «معًا نحو المستقبل» على التدخل المبكر للوقاية من الأمراض وتغيير مسارها، بما يسهم في حماية الأفراد ودعم أنظمة الرعاية الصحية.</p><br><br><p>تضم محفظتنا المتنوعة اللقاحات، والأدوية التخصصية، والأدوية العامة. ومن خلال الابتكار المستمر والتركيز على التميز العلمي والتقني، نسعى إلى تطوير وإطلاق علاجات جديدة ورائدة لمعالجة التحديات الصحية ذات الأولوية.</p><br><br><br><p><b>مدير حسابات تخصصية – أمراض الكبد، الرياض</b></p><br><br><p>بصفتك مدير حسابات تخصصية في مجال أمراض الكبد، ستتولى إدارة منتجات جي إس كي ضمن المنطقة الجغرافية المخصصة لك من خلال التواصل والتعاون مع الأطراف المعنية الداخليين والخارجيين ذوي الصلة، وتقديم محتوى علمي يركز على احتياجات المرضى ومصمم بما يتناسب مع احتياجات الممارسين الصحيين، بالإضافة إلى دعم إدراج المنتجات ضمن قوائم الأدوية وضمان تسريع وصولها في الحسابات الرئيسية.</p><br><br><p>ستكون مسؤولًا أيضًا عن تحقيق أهداف المبيعات السنوية في المنطقة المخصصة لك، ودعم مديرك المباشر في تنفيذ الاستراتيجيات التجارية وتحقيق الأداء المطلوب من خلال نهج متكامل لإدارة الحسابات قائم على تقديم الحلول.</p><br><br><br><p><b>المسؤوليات</b></p><br><br><p>يمنحك هذا الدور فرصة لقيادة مجموعة من الأنشطة الرئيسية التي تسهم في تطوير مسيرتك المهنية، وتشمل مسؤولياتك ما يلي:</p><br><br><ul><li>تطبيق منهجية تقديم المعلومات العلمية المرتكزة على المريض بكفاءة عالية من خلال التميز في معرفة المنتج والحالة المرضية والاستفادة الفعالة من جميع المواد المعتمدة.</li><li>تحقيق أهداف المبيعات ومؤشرات الأداء الرئيسية للمنطقة المخصصة والمساهمة بدور محوري في تحقيق أهداف العلامة التجارية والمجال العلاجي.</li><li>تنفيذ الاستراتيجيات التجارية في المنطقة المحددة وتقديم الحلول المناسبة من خلال بناء مكانة موثوقة كمستشار للممارسين الصحيين.</li><li>متابعة أداء المنتجات أسبوعيًا وشهريًا والتوصية بالإجراءات المطلوبة من خلال إعداد وتنفيذ خطة عمل قوية للمنطقة تتماشى مع استراتيجية المبيعات.</li><li>دعم المهام التسويقية والمساهمة في التنفيذ المتميز للخطة التشغيلية السنوية.</li><li>تطوير معلومات ورؤى السوق وبدء عملية التنبؤ بالطلب بالتنسيق مع فرق القنوات التجارية والتسويق بما يعكس الطلب الفعلي في السوق.</li><li>دعم عملية توفير المنتجات والتنسيق مع فرق سلسلة الإمداد والقنوات التجارية لضمان توفر المنتجات وإدارة مدة صلاحيتها بكفاءة.</li><li>التنسيق مع فريق الوصول إلى السوق لتطوير وتنفيذ خطط الوصول للمنطقة المحددة ووضع خارطة طريق واضحة للحسابات الرئيسية.</li><li>عقد اجتماعات جماعية فعالة ومنتظمة مع الأطباء لتعزيز التوعية بالمرض والمنتج.</li><li>تحديد أولويات الجهود والموارد من خلال تقسيم السوق والاستهداف الفعال للحسابات ضمن المنطقة المخصصة لتحقيق أفضل استخدام للموارد والأنشطة.</li><li>بناء علاقات مستدامة مع الجمعيات العلمية والخبراء الرئيسيين للاستفادة من خبراتهم ودعم تحسين رعاية المرضى في المنطقة.</li></ul><br><p><b>لماذا أنت؟</b></p><br><br><p><b>المؤهلات الأساسية</b></p><br><br><p>نبحث عن محترفين يمتلكون المهارات والمؤهلات التالية لمساعدتنا في تحقيق أهدافنا:</p><br><br><ul><li>سعودي الجنسية.</li><li>شهادة جامعية في الصيدلة مع خبرة لا تقل عن سنتين في قطاع الصناعات الدوائية.</li><li>وجود بطاقة تصنيف وتسجيل مهني سارية من الهيئة السعودية للتخصصات الصحية.</li><li>سجل مثبت من الأداء والإنجازات الناجحة.</li><li>الاستعداد والقدرة على السفر ضمن المنطقة الجغرافية المخصصة.</li></ul><p><b>المؤهلات المفضلة</b></p><br><br><p>سيُعد امتلاكك للخبرات والمهارات التالية ميزة إضافية:</p><br><br><ul><li>خبرة في أمراض الكبد أو أمراض الجهاز الهضمي أو مجالات الرعاية التخصصية الأخرى.</li><li>خبرة سابقة في إطلاق منتجات جديدة.</li><li>مهارات ممتازة في العرض والتواصل، مع القدرة على إيصال محتوى علمي معقد وعالي الجودة بوضوح وفعالية.</li><li>القدرة على إدارة منطقة جغرافية واسعة مع سجل مثبت من الأداء الجيد مقابل مؤشرات الأداء الرئيسية المتفق عليها والتنفيذ عالي الجودة للأنشطة الميدانية.</li><li>فهم متقدم لدورة العمل التجارية وكيفية إدارة مختلف أصحاب المصلحة المشاركين في عملية التوريد، بما في ذلك العلاقات مع الموزعين وعمليات المناقصات.</li><li>حس تجاري متطور يشمل تحليل الأعمال، وإعداد دراسات الجدوى، وبناء النماذج التجارية.</li><li>التزام عالٍ بالإدارة القائمة على القيم والمعايير الأخلاقية.</li><li>المرونة والتحفيز الذاتي والمثابرة، مع القدرة على الالتزام بالمواعيد النهائية والعمل بكفاءة تحت الضغط.</li></ul><p>نموذج العمل</p><br><br><p>هذا الدور ميداني ويتطلب الحضور في مدينة الرياض، مع السفر المنتظم ضمن المنطقة الجغرافية المخصصة.</p><br><br><p>يمكن مناقشة إمكانية العمل بنظام مرن وفقًا لاحتياجات العمل والسياسات المحلية.</p><br><br><p>نود أن نسمع منك</p><br><br><p>إذا كانت خبرتك وطموحاتك تتوافق مع هذا الدور، فنحن نشجعك على التقديم اليوم.</p><br><br><p>أخبرنا باختصار عن سبب اهتمامك بهذه الفرصة، وكيف يمكن لمهاراتك وخبراتك أن تسهم في تحسين رعاية المرضى في مجتمعك.</p><br><br><p>نرحب بالمتقدمين من مختلف الخلفيات، ونلتزم بتوفير بيئة عمل شاملة للجميع. انضم إلينا لتنمية مسيرتك المهنية وإحداث أثر حقيقي وملموس.</p><br><br><br><p><b>لماذا جي إس كي؟</b></p><br><br><p>ستنضم إلى فريق يركز على تحسين نتائج المرضى وتحقيق التميز العلمي. وستتاح لك فرص للتطوير المهني والاستفادة من الخبرات العالمية داخل جي إس كي.</p><br><br><p>ستعمل ضمن بيئة داعمة تقدر الشمول والاحترام وتنوع وجهات النظر والتغذية الراجعة المفتوحة.</p><br><br><p>إذا كنت مستعدًا لتوظيف معرفتك العلمية ومهاراتك في بناء العلاقات لإحداث فرق حقيقي، فنحن نشجعك على التقديم اليوم.</p><br><br><br><p><b>ما الذي نقدمه لك؟</b></p><br><br><p>ستنضم إلى مؤسسة تسعى إلى إحداث فرق حقيقي في حياة المرضى. نستثمر في التعلم والتطوير لمساعدتك على النمو والتقدم في مسيرتك المهنية، وستعمل مع أشخاص يقدرون الشمول وتنوع وجهات النظر.</p><br><br><p>إذا كنت ترغب في بناء مسيرة مهنية ذات معنى في مجال أمراض الكبد والمساهمة في تحقيق نتائج أفضل للمرضى، فنحن نشجعك على التقديم.</p><br><br><br><br><p><b>Skills</b></p><br><br>Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.</p><br><br><br><br><p><b>Specialty Account Manager Hepatology, Jeddah</b><br>As a Specialty Account Manager- Hepatology, you will manage GSK products across the assigned territory through engagement with relevant internal & external stakeholders, delivering patient-focused detailing tailored for HCPs, support product formulary enlisting & ensuring expedited access in key accounts. You will be accountable for yearly sales targets in the assigned territory. You will also assist your line manager in implementing commercial strategies to deliver performance through an end-to-end solutions-driven approach to account management.</p><br><br><br><br><p><b>Responsibilities:</b></p><br><br><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><br><br><br><p>• Master implementation of patient-focused detailing through excellence in product & disease knowledge using full collaterals.</p><br><br><p>• Deliver sales targets and LEAD KPIs for the assigned territory and play a pivotal role in the overall brand and/or therapy area objectives.</p><br><br><p>• Deliver commercial strategies in a defined territory & offer the appropriate solutions by being a trusted Advisor to HCPs.</p><br><br><p>• Monitor product performance weekly & monthly and recommend required actions through developing and effectively executing a robust territory business plan aligned to commercial sales strategy.</p><br><br><p>• Support in marketing specific tasks & driving premium implementation of the annual operational plan.</p><br><br><p>• Develop market intelligence & initiate the forecasting process in alignment with the commercial trade channel (CTC) and marketing teams to reflect the actual market demand.</p><br><br><p>• Support the product supply process & coordinate with supply chain, CTC teams to ensure product availability and manage the products' shelf-life.</p><br><br><p>• Coordinate with market access team to develop & implement access plans of a defined territory to establish a clear access roadmap with the key accounts.</p><br><br><p>• Conduct frequent effective group doctors’ meetings (GDMs) to drive disease & product education.</p><br><br><p>• Prioritize the efforts & resources through the robust market segmentation & targeting of assigned territory to optimize activities.</p><br><br><p>• Establish long-lasting relationships with scientific societies & KEEs to leverage advocacy & support patient care across the region.</p><br><br><br><p><b>Why You?</b></p><br><br><p><b>Basic Qualification</b></p><br><br><br><p>We are seeking professionals with the following required skills and qualifications to help us achieve our goals</p><br><br><br><p>• Saudi National</p><br><br><p>• Pharmacy degree with a minimum of 2 years' experience in the pharmaceutical industry</p><br><br><p>• A Saudi Commission for Health Specialist card (SCFHS) is required.</p><br><br><p>• Successful track record.</p><br><br><p>• Willingness and ability to travel across the assigned remote territory.</p><br><br><br><p><b>Preferred Qualification</b></p><br><br><br><p>If you have the following characteristics, it would be a plus</p><br><br><br><p>• Hepatology, gastroenterology, or broader specialty-care experience is preferred.</p><br><br><p>• New product launch experience is preferred.</p><br><br><p>• Excellent presentation skills and interpersonal skills with the ability to communicate high quality complicated scientific content.</p><br><br><p>• Ability to manage a bigger geographical territory with a proven record of good performance against agreed KPIs and PFSS quality implementation.</p><br><br><p>• Well-developed understanding of the CCC cycle and how to manage different stakeholders within the supply process, including distributor relations and tender process.</p><br><br><p>• Well-developed commercial acumen, including sound business analytics, business case development, and commercial modelling.</p><br><br><p>• High commitment to ethical values-based management.</p><br><br><p>• Resilient, self-motivated, and persistent, able to meet deadlines and be effective under pressure.</p><br><br><br><p>Work model</p><br><br><br><p>This is a field-based, on-site role in Jeddah with regular travel across the assigned territory. Hybrid working may be discussed based on business needs and local policy.</p><br><br><br><p>We want to hear from youIf this role fits your experience and ambition, please apply today. Tell us briefly why you are interested and how your skills will help improve patient care in your community. We welcome applicants from all backgrounds and are committed to inclusion. Join us to grow your career and make a meaningful impact.</p><br><br><br><br><br><br><p><b>Why GSK?</b></p><br><br><br><p>You will join a team focused on patient outcomes and scientific excellence. You will have development opportunities and access to global expertise. You will work in a supportive environment that values inclusion, respect and open feedback. If you are ready to use your clinical knowledge and relationship skills to make a difference, please apply today. We welcome applicants from all backgrounds.</p><br><br><br><p>What we offer</p><br><br><p>You will join an organisation that aims to make a real difference to patients. We invest in learning and development to help you grow. You will work with people who value inclusion and diverse perspectives. If you want to build a meaningful career in hepatology and help shape better outcomes for patients, we encourage you to apply.</p><br><br><br><p>تواصل جي إس كي التزامها بتحقيق طموحات تجارية جريئة للمستقبل</p><br><br><p>بحلول عام 2031، نهدف إلى تحقيق مبيعات سنوية بقيمة 40 مليار جنيه إسترليني، مستفيدين من الزخم القوي لأدائنا الحالي لتعزيز أثرنا الإيجابي بشكل كبير على صحة مليارات المرضى حول العالم.</p><br><br><p>ترتكز استراتيجيتنا «معًا نحو المستقبل» على التدخل المبكر للوقاية من الأمراض وتغيير مسارها، بما يسهم في حماية الأفراد ودعم أنظمة الرعاية الصحية.</p><br><br><p>تضم محفظتنا المتنوعة اللقاحات، والأدوية التخصصية، والأدوية العامة. ومن خلال الابتكار المستمر والتركيز على التميز العلمي والتقني، نسعى إلى تطوير وإطلاق علاجات جديدة ورائدة لمعالجة التحديات الصحية ذات الأولوية.</p><br><br><br><p><b>مدير حسابات تخصصية – أمراض الكبد، جدة</b></p><br><br><p>بصفتك مدير حسابات تخصصية في مجال أمراض الكبد، ستتولى إدارة منتجات جي إس كي ضمن المنطقة الجغرافية المخصصة لك من خلال التواصل والتعاون مع الأطراف المعنية الداخليين والخارجيين ذوي الصلة، وتقديم محتوى علمي يركز على احتياجات المرضى ومصمم بما يتناسب مع احتياجات الممارسين الصحيين، بالإضافة إلى دعم إدراج المنتجات ضمن قوائم الأدوية وضمان تسريع وصولها في الحسابات الرئيسية.</p><br><br><p>ستكون مسؤولًا أيضًا عن تحقيق أهداف المبيعات السنوية في المنطقة المخصصة لك، ودعم مديرك المباشر في تنفيذ الاستراتيجيات التجارية وتحقيق الأداء المطلوب من خلال نهج متكامل لإدارة الحسابات قائم على تقديم الحلول.</p><br><br><br><p><b>المسؤوليات</b></p><br><br><p>يمنحك هذا الدور فرصة لقيادة مجموعة من الأنشطة الرئيسية التي تسهم في تطوير مسيرتك المهنية، وتشمل مسؤولياتك ما يلي:</p><br><br><ul><li>تطبيق منهجية تقديم المعلومات العلمية المرتكزة على المريض بكفاءة عالية من خلال التميز في معرفة المنتج والحالة المرضية والاستفادة الفعالة من جميع المواد المعتمدة.</li><li>تحقيق أهداف المبيعات ومؤشرات الأداء الرئيسية للمنطقة المخصصة والمساهمة بدور محوري في تحقيق أهداف العلامة التجارية والمجال العلاجي.</li><li>تنفيذ الاستراتيجيات التجارية في المنطقة المحددة وتقديم الحلول المناسبة من خلال بناء مكانة موثوقة كمستشار للممارسين الصحيين.</li><li>متابعة أداء المنتجات أسبوعيًا وشهريًا والتوصية بالإجراءات المطلوبة من خلال إعداد وتنفيذ خطة عمل قوية للمنطقة تتماشى مع استراتيجية المبيعات.</li><li>دعم المهام التسويقية والمساهمة في التنفيذ المتميز للخطة التشغيلية السنوية.</li><li>تطوير معلومات ورؤى السوق وبدء عملية التنبؤ بالطلب بالتنسيق مع فرق القنوات التجارية والتسويق بما يعكس الطلب الفعلي في السوق.</li><li>دعم عملية توفير المنتجات والتنسيق مع فرق سلسلة الإمداد والقنوات التجارية لضمان توفر المنتجات وإدارة مدة صلاحيتها بكفاءة.</li><li>التنسيق مع فريق الوصول إلى السوق لتطوير وتنفيذ خطط الوصول للمنطقة المحددة ووضع خارطة طريق واضحة للحسابات الرئيسية.</li><li>عقد اجتماعات جماعية فعالة ومنتظمة مع الأطباء لتعزيز التوعية بالمرض والمنتج.</li><li>تحديد أولويات الجهود والموارد من خلال تقسيم السوق والاستهداف الفعال للحسابات ضمن المنطقة المخصصة لتحقيق أفضل استخدام للموارد والأنشطة.</li><li>بناء علاقات مستدامة مع الجمعيات العلمية والخبراء الرئيسيين للاستفادة من خبراتهم ودعم تحسين رعاية المرضى في المنطقة.</li></ul><br><p><b>لماذا أنت؟</b></p><br><br><p><b>المؤهلات الأساسية</b></p><br><br><p>نبحث عن محترفين يمتلكون المهارات والمؤهلات التالية لمساعدتنا في تحقيق أهدافنا:</p><br><br><ul><li>سعودي الجنسية.</li><li>شهادة جامعية في الصيدلة مع خبرة لا تقل عن سنتين في قطاع الصناعات الدوائية.</li><li>وجود بطاقة تصنيف وتسجيل مهني سارية من الهيئة السعودية للتخصصات الصحية.</li><li>سجل مثبت من الأداء والإنجازات الناجحة.</li><li>الاستعداد والقدرة على السفر ضمن المنطقة الجغرافية المخصصة.</li></ul><p><b>المؤهلات المفضلة</b></p><br><br><p>سيُعد امتلاكك للخبرات والمهارات التالية ميزة إضافية:</p><br><br><ul><li>خبرة في أمراض الكبد أو أمراض الجهاز الهضمي أو مجالات الرعاية التخصصية الأخرى.</li><li>خبرة سابقة في إطلاق منتجات جديدة.</li><li>مهارات ممتازة في العرض والتواصل، مع القدرة على إيصال محتوى علمي معقد وعالي الجودة بوضوح وفعالية.</li><li>القدرة على إدارة منطقة جغرافية واسعة مع سجل مثبت من الأداء الجيد مقابل مؤشرات الأداء الرئيسية المتفق عليها والتنفيذ عالي الجودة للأنشطة الميدانية.</li><li>فهم متقدم لدورة العمل التجارية وكيفية إدارة مختلف أصحاب المصلحة المشاركين في عملية التوريد، بما في ذلك العلاقات مع الموزعين وعمليات المناقصات.</li><li>حس تجاري متطور يشمل تحليل الأعمال، وإعداد دراسات الجدوى، وبناء النماذج التجارية.</li><li>التزام عالٍ بالإدارة القائمة على القيم والمعايير الأخلاقية.</li><li>المرونة والتحفيز الذاتي والمثابرة، مع القدرة على الالتزام بالمواعيد النهائية والعمل بكفاءة تحت الضغط.</li></ul><p>نموذج العمل</p><br><br><p>هذا الدور ميداني ويتطلب الحضور في مدينة جدة، مع السفر المنتظم ضمن المنطقة الجغرافية المخصصة.</p><br><br><p>يمكن مناقشة إمكانية العمل بنظام مرن وفقًا لاحتياجات العمل والسياسات المحلية.</p><br><br><p>نود أن نسمع منك</p><br><br><p>إذا كانت خبرتك وطموحاتك تتوافق مع هذا الدور، فنحن نشجعك على التقديم اليوم.</p><br><br><p>أخبرنا باختصار عن سبب اهتمامك بهذه الفرصة، وكيف يمكن لمهاراتك وخبراتك أن تسهم في تحسين رعاية المرضى في مجتمعك.</p><br><br><p>نرحب بالمتقدمين من مختلف الخلفيات، ونلتزم بتوفير بيئة عمل شاملة للجميع. انضم إلينا لتنمية مسيرتك المهنية وإحداث أثر حقيقي وملموس.</p><br><br><br><p><b>لماذا جي إس كي؟</b></p><br><br><p>ستنضم إلى فريق يركز على تحسين نتائج المرضى وتحقيق التميز العلمي. وستتاح لك فرص للتطوير المهني والاستفادة من الخبرات العالمية داخل جي إس كي.</p><br><br><p>ستعمل ضمن بيئة داعمة تقدر الشمول والاحترام وتنوع وجهات النظر والتغذية الراجعة المفتوحة.</p><br><br><p>إذا كنت مستعدًا لتوظيف معرفتك العلمية ومهاراتك في بناء العلاقات لإحداث فرق حقيقي، فنحن نشجعك على التقديم اليوم.</p><br><br><br><p><b>ما الذي نقدمه لك؟</b></p><br><br><p>ستنضم إلى مؤسسة تسعى إلى إحداث فرق حقيقي في حياة المرضى. نستثمر في التعلم والتطوير لمساعدتك على النمو والتقدم في مسيرتك المهنية، وستعمل مع أشخاص يقدرون الشمول وتنوع وجهات النظر.</p><br><br><p>إذا كنت ترغب في بناء مسيرة مهنية ذات معنى في مجال أمراض الكبد والمساهمة في تحقيق نتائج أفضل للمرضى، فنحن نشجعك على التقديم.</p><br><br><br><br><br><p><b>Skills</b></p><br><br>Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organization of society and the living environment of citizens all over the world.<br><br><br><br>Job Description<br><br>The Risk Manager is responsible for establishing, managing, and continuously improving the risk management function across development and delivery activities. The role ensures that risks affecting the achievement of BDC’s strategic, programme, project, commercial, financial, operational, and delivery objectives are proactively identified, assessed, owned, treated, monitored, and escalated.<br><br>The Risk Manager will work closely with management, EGIS, project teams, consultants, contractors, procurement, commercial, finance, design, development, and other relevant stakeholders to ensure that risk management is embedded into day-to-day decision-making and project delivery.<br><br>The role requires a proactive and hands-on approach. The Risk Manager is expected to take ownership of the risk management process, actively engage with risk owners, drive mitigation actions, challenge inadequate or delayed responses, identify emerging risks, and ensure that significant risks are escalated to the appropriate level of management.<br><br>The position is not limited to maintaining risk registers or producing periodic reports. The Risk Manager is accountable for ensuring that identified risks are actively managed and has clear visibility of its risk exposure and the actions required to protect its objectives.<br><br> <br><br>Position Context<br><br>The Risk Manager will operate within a multi-stakeholder development environment where BDC acts as the client/developer and EGIS provides PMC support. The role will therefore require coordination across multiple projects, workstreams, consultants, contractors, and BDC departments.<br><br>The Risk Manager shall ensure that risk management is consistently applied across the project and programme lifecycle, from planning and procurement through design, approvals, construction, delivery, and close-out.<br><br>The role shall also ensure that risk information is connected to other project management and control functions, including cost, schedule, procurement, contracts, design, change, quality, and project performance, allowing management to understand the potential impact of risks on delivery objectives.<br><br> <br><br>Main Accountabilities<br><br>1. Risk Management Framework and Governance<br><br>Establish, implement, and maintain the risk management framework for BDC projects and programmes in accordance with approved BDC policies, procedures, standards, and governance requirements. Ensure that risk management processes are consistently applied across relevant BDC projects, departments, and delivery partners. Develop and maintain appropriate risk management procedures, tools, templates, methodologies, and reporting requirements where required. Ensure clear roles, responsibilities, and accountabilities are established for risk identification, assessment, ownership, mitigation, monitoring, and escalation. Ensure risk management activities are properly documented and maintained as part of the project governance framework. Promote a consistent risk management approach across BDC and its consultants, contractors, and other delivery partners. <br>2. Risk Identification and Assessment<br><br>Proactively identify risks that may affect BDC’s strategic and project objectives through structured reviews, stakeholder engagement, project information, workshops, and ongoing monitoring. Assess identified risks in accordance with the approved risk methodology, including likelihood, impact, overall exposure, and appropriate risk response. Identify risks associated with cost, schedule, procurement, contracts, design, construction, approvals, stakeholders, resources, interfaces, dependencies, quality, and other delivery areas. Identify interdependencies between risks, projects, workstreams, and stakeholders. Identify emerging risks and ensure they are assessed and incorporated into the relevant risk registers. Challenge assumptions where they may create or conceal significant project risks. <br>3. Risk Ownership and Mitigation<br><br>Ensure every material risk has a clearly identified and accountable risk owner. Work directly with risk owners to establish practical and measurable mitigation and response actions. Ensure mitigation measures address the actual cause of the risk rather than simply recording generic actions. Establish appropriate target dates, action owners, and success measures for mitigation activities. Proactively follow up with risk owners and drive actions through to completion. Challenge overdue, ineffective, incomplete, or unrealistic mitigation actions. Escalate risks where the assigned owner is unable or unwilling to adequately manage the exposure. Verify that mitigation actions have been implemented and assess whether they have actually reduced the associated risk. <br>4. Risk Monitoring and Control<br><br>Own and maintain the overall project and programme risk registers, ensuring information remains accurate, current, and meaningful. Regularly review risk exposure, risk trends, mitigation progress, overdue actions, and changes in risk status. Monitor the effectiveness of existing controls and mitigation measures. Ensure closed risks are appropriately reviewed and formally closed rather than simply removed from the register. Maintain visibility of high and critical risks and ensure they receive appropriate management attention. Monitor changes in project circumstances and ensure the risk profile is updated accordingly. Maintain an effective audit trail of risk assessments, decisions, mitigation actions, and escalations. <br>5. Project and Programme Risk<br><br>Assess risks affecting the successful delivery of BDC projects and development programmes. Work with project controls and delivery teams to understand the potential impact of risks on cost, schedule, scope, resources, procurement, contracts, and key milestones. Review project changes, delays, procurement issues, design development, approvals, and other significant events to determine whether new or changed risks should be recorded. Identify cross-project and programme-level risks that may not be visible within individual project risk registers. Ensure major project risks are appropriately reflected in programme-level risk reporting. Provide risk-based input into planning, forecasting, project reviews, and management decision-making. <br>6. Risk Workshops and Stakeholder Engagement<br><br>Plan and facilitate risk identification, assessment, and conduct workshops with relevant stakeholders. Engage directly with BDC departments, EGIS teams, consultants, contractors, and project stakeholders to obtain accurate and current risk information. Ensure workshops result in meaningful risks, accountable owners, practical mitigation actions, and clear deadlines. Encourage open discussion of risks and ensure potential issues are identified before they become significant problems. Challenge stakeholders constructively where risk assessments or mitigation strategies do not adequately reflect the actual project situation. Maintain effective communication with senior management regarding material risks and required interventions. <br>7. Reporting and Management Information<br><br>Prepare regular risk reports and dashboards for BDC management and relevant governance forums. Provide clear visibility of the current risk profile, including high and critical risks, emerging risks, risk trends, overdue actions, and mitigation status. Highlight risks requiring management decisions, additional resources, intervention, or escalation. Provide concise analysis and recommendations rather than simply presenting risk register data. Develop appropriate risk indicators, trends, and management information to support early identification of deteriorating risk conditions. Ensure risk reports are accurate, timely, consistent, and aligned with BDC reporting requirements. Present risk information clearly to senior management and other relevant stakeholders. <br>8. Integration with Project Controls and Decision-Making<br><br>Ensure risk management is integrated with project controls and other management functions rather than operating as a standalone reporting activity. Coordinate with planning, cost, commercial, procurement, contracts, design, quality, and project management teams to understand risk impacts and dependencies. Ensure material risks are considered when assessing project forecasts, schedules, budgets, procurement strategies, changes, and major decisions. Support management in understanding the potential consequences of risks and the available response options. Provide risk-based recommendations to support informed decision-making. <br>9. Risk Escalation and Management Intervention<br><br>Establish clear escalation routes for significant and unresolved risks. Escalate risks where exposure exceeds agreed thresholds or where mitigation is not progressing adequately. Ensure management is made aware of risks requiring decisions, additional resources, changes in strategy, or intervention. Track escalated risks and ensure management decisions are translated into appropriate actions. Maintain visibility of risks that remain unresolved and ensure they are not allowed to disappear from management attention. <br>10. Continuous Improvement<br><br>Review the effectiveness of BDC’s risk management processes and identify opportunities for improvement. Develop and implement improvements to risk management tools, processes, reporting, and stakeholder engagement. Promote a risk-aware culture across BDC and its delivery partners. Share lessons learned from projects and significant risk events. Continuously improve the quality, accuracy, and usefulness of risk information provided to management. <br> <br><br><br><br>Qualifications<br><br>Background, Skills & Qualifications<br><br>Education<br><br>Bachelor’s degree in Engineering, Construction Management, Project Management, Business Administration, Risk Management, or a related discipline. Professional qualification or certification in risk management, project management, or a related field is preferred. <br>Experience<br><br>Minimum 15 years of relevant professional experience, with significant experience in risk management within major development, construction, infrastructure, or programme environments. Demonstrated experience in establishing, implementing, and managing risk management functions across complex projects or programmes. Significant experience working with developers/clients, PMCs, consultants, contractors, and multidisciplinary stakeholders. Proven experience in managing strategic, programme, project, commercial, financial, procurement, contractual, design, construction, and delivery risks. Demonstrated ability to lead risk workshops, engage senior stakeholders, drive mitigation actions, challenge risk owners, and escalate significant risks appropriately. Experience in a senior risk management or project controls position within large-scale development or construction programmes is preferred. <br>Technical Skills<br><br>Strong knowledge of project and programme risk management principles and methodologies. Strong understanding of risk identification, qualitative and quantitative assessment, risk response, mitigation, monitoring, and escalation. Understanding of the relationship between risk, cost, schedule, procurement, contracts, design, construction, and project performance. Ability to analyse risk data, identify trends, and translate information into actionable management recommendations. Experience with risk registers, risk dashboards, risk reporting, and risk management systems. Strong Microsoft Excel and Power Point skills. Experience with Power BI or other reporting and dashboard tools is preferred. Knowledge of recognised risk management standards and methodologies is preferred. <br>Behavioural & Management Skills<br><br>Strong ownership and accountability. Proactive, hands-on, and results-oriented approach. Ability to engage confidently with senior management and multidisciplinary stakeholders. Strong communication, influencing, negotiation, and stakeholder management skills. Ability to challenge stakeholders constructively and professionally. Strong analytical and problem-solving capability. Ability to distinguish between emerging issues, active issues, and genuine risks. Strong attention to detail and accuracy. Ability to work independently and take decisions within delegated authority. Ability to manage multiple priorities in a complex development environment. <br>Key Role Expectation<br><br>The Risk Manager must demonstrate ownership rather than administration. The successful candidate is expected to identify risks, establish accountability, agree practical mitigation, actively follow up, challenge delays or ineffective actions, assess changing exposure, and escalate when necessary.<br><br>The role holder must be comfortable engaging directly with people to obtain information and drive actions to completion. Maintaining a risk register or issuing a monthly risk report alone will not be considered effective risk management.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia.<br> Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments.<br> We are seeking an Asset Lifecycle Planning Director to join JASARA PMC.<br> This role will establish the city-wide asset lifecycle planning framework, renewal rules and risk-based prioritization approach, integrating condition, risk, cost and performance data to shape lifecycle plans and renewal pipelines across portfolios.<br> The Asset Lifecycle Planning & Integration Director is accountable for establishing the city-wide lifecycle planning principles, frameworks, policies, renewal rules and intervention approach for City Asset Management.<br> The role provides city-wide integration so lifecycle decisions across portfolios follow one unified ISO 55001-aligned AM framework, rather than fragmented local practices, and ensures decisions balance cost, risk, performance, service outcomes and whole-life asset value.<br> The role acts as the bridge between City AM portfolios and City Operations by defining lifecycle principles, intervention thresholds, maintenance policies, renewal criteria and cross-asset prioritization rules.<br> It works with asset leads across the wider City AM team to ensure lifecycle plans reflect asset condition, criticality, hierarchy, service levels, O&M feedback and operational realities.<br> It also works closely with the Enterprise AM Systems / SAP EAMS Director to ensure the AM platform and SAP EAMS produce the data, dashboards and decision-support outputs required to provide one trusted view of asset risk, condition, performance, backlog and lifecycle pressures across the city.<br> Key Responsibilities1.<br> Lifecycle Planning Framework, Principles and Policies · Establish the city-wide asset lifecycle planning framework, principles, policies and governance approach for City AM, aligned to the AM Policy, AM Strategy and ISO 55001 principles.<br> · Define lifecycle planning standards that balance cost, risk, performance, service quality, safety, maintainability, resilience and long-term asset value.<br> · Set the approach for managing assets across their life, including how condition, criticality, hierarchy, risk, service levels and whole-life cost inform planning decisions.<br> · Develop renewal rules, intervention approaches, planning assumptions and decision criteria for assets across portfolios and districts.<br> · Set out consistent requirements for lifecycle plans, asset management plans, renewal pipelines, budget inputs and portfolio-level investment recommendations.<br> · Ensure lifecycle planning reflects agreed asset ownership boundaries, leasing arrangements, cost structures and links to capital and operating budget planning.<br> · Align lifecycle planning with operational readiness, handover, maintenance policies, SAP EAMS capabilities, AM governance and City Operations monitoring requirements.<br> 2. Renewal Pipeline and Risk-Based Prioritisation · Develop the city-wide lifecycle and renewal pipeline by joining condition, risk, cost, performance, criticality and maintenance data across portfolios.<br> · Prioritise assets coming into operation between 2026 and 2028, ensuring renewal needs, early-life risks and lifecycle obligations are visible before handover.<br> · Set risk-based prioritisation rules that guide when assets are maintained, monitored, refurbished, renewed, replaced or escalated for investment decision.<br> · Create practical rules for transferring lifecycle planning outputs and prioritisation logic to incoming City Operations resources once recruited.<br> · Ensure prioritisation decisions are transparent, evidence-based and auditable, supporting whole-life cost and value optimisation.<br> 3. Intervention Thresholds and Maintenance Policy Integration · Work with asset leads across the wider City AM team to define intervention thresholds, maintenance policies, inspection triggers and asset-specific lifecycle requirements.<br> · Ensure lifecycle planning reflects portfolio-specific asset behaviour, usage intensity, condition profiles, criticality, service impacts and operational constraints.<br> · Translate asset class requirements into consistent planning rules for renewals, planned maintenance, condition monitoring, deterioration assumptions and replacement strategies.<br> · Challenge proposed interventions where cost, risk, performance or lifecycle value are not sufficiently evidenced.<br> · Ensure maintenance and intervention policies remain aligned with operational readiness, O&M feedback, budget planning and long-term asset management objectives.<br> 4. SAP EAMS and Data Integration for Lifecycle Planning · Work with the Enterprise AM Systems / SAP EAMS Director to ensure the AM platform and SAP EAMS are ready to support lifecycle planning, renewal forecasting, intervention rules, condition scoring, risk prioritisation and cost-performance analysis.<br> · Define lifecycle data requirements, including asset hierarchy, classification, condition, criticality, failure modes, replacement value, expected life, maintenance history, cost, risk, performance and renewal information.<br> · Ensure dashboards and reports provide usable outputs for lifecycle forecasts, renewal pipelines, budget inputs, risk registers, backlog visibility, performance trends and portfolio decision-making.<br> · Link asset management outputs to financial reporting and work-management systems to support one version of the truth for lifecycle planning and investment decisions.<br> · Validate that data captured during handover and early operations is sufficient to support lifecycle planning, total cost of ownership, renewal prioritisation and adaptive change management.<br> · Promote a single source of lifecycle asset information that supports balanced decisions over the full lifespan of each asset.<br> 5. Portfolio and Infrastructure Asset Integration · Lead integration of lifecycle planning across asset portfolios, ensuring common AM standards while allowing asset-class specific intervention rules and maintenance policies.<br> · Direct the Asset Lifecycle & Costing Senior Manager to develop lifecycle cost models, renewal forecasts, budget inputs and whole-life cost analysis across asset portfolios.<br> · Direct the Infrastructure Assets Integration Manager to work with the Infrastructure portfolio lead on lifecycle plans and programmes for roads and car parks.<br> · Ensure risks, issues and opportunities from O&M are fed back into prioritisation, lifecycle plans, asset management plans and renewal pipelines.<br> · Coordinate with asset class leads to ensure lifecycle assumptions reflect operational realities, service expectations, deterioration patterns, usage intensity and maintenance strategy.<br> · Provide a city-wide integrated view of asset risk, performance, backlog and lifecycle pressures to inform capital and Opex planning.<br> · Support integrated planning across City AM so lifecycle, costing, risk, criticality, operational integration and infrastructure asset priorities are joined up across the city operating model.<br> 6. Lifecycle Costing, Budget Inputs and Investment Planning · Direct the Asset Lifecycle & Costing Senior Manager to develop lifecycle cost models, renewal forecasts, total cost of ownership analysis and portfolio-level budget inputs.<br> · Translate lifecycle plans into prioritised renewal programmes, multi-year capital requirements and operating budget implications.<br> · Ensure investment recommendations are supported by condition, risk, cost, criticality, performance, backlog and service-impact evidence.<br> · Support capital and Opex planning by identifying short-, medium- and long-term renewal needs, funding risks, deferral impacts and value optimisation options.<br> · Use KPI and trend reporting, performance monitoring and O&M feedback loops to refine lifecycle assumptions, renewal timing and maintenance strategies.<br> · Provide leadership reports on lifecycle cost exposure, renewal priorities, affordability constraints, risks, backlog and value-for-money options.<br> 7. Stakeholder Interface and Handover to Operations · Work closely with City Operations, O&M teams, asset class leads, governance and assurance teams, handover teams and SAP EAMS stakeholders to embed lifecycle requirements before assets become operational.<br> · Ensure lifecycle planning outputs are transferred into operational ownership, including renewal rules, intervention thresholds, prioritisation logic and known asset risks.<br> · Support handover to incoming City Operations resources once recruited, ensuring lifecycle planning methods and renewal pipeline ownership are clearly documented.<br> · Provide expert input into Stage Gate, readiness and handover processes where lifecycle, renewal or whole-life cost implications affect decisions.<br> · Ensure lifecycle risks, issues and opportunities are visible to leadership and reflected in asset management planning and governance forums.<br> 8. Continuous Improvement and Lifecycle Policy Development · Develop and continuously improve lifecycle planning policies, frameworks, templates, intervention logic, renewal rules, decision criteria and prioritisation methodologies.<br> · Use asset performance monitoring, condition data, risk trends, cost data, O&M feedback, lessons learned and SAP EAMS outputs to refine lifecycle assumptions and planning standards.<br> · Ensure lifecycle planning supports asset monitoring and continuous improvement, including cost, risk and asset health reporting, adaptive change management and lessons learned.<br> · Benchmark lifecycle planning approaches and promote consistency with ISO 55001-aligned asset management principles and relevant international good practice.<br> · Ensure lifecycle frameworks remain practical, scalable and usable by asset leads, O&M teams, portfolio teams and future City Operations resources.<br> · Build lifecycle planning capability across City AM through guidance, workshops, governance routines and clear decision-support tools.<br> Education · Bachelor's degree in Engineering, Asset Management, Cost and Performance balance, Operations Management, Facilities Management, Business Administration or a related discipline.<br> · Master's degree in a relevant discipline is preferred.<br> · Professional certification or membership in asset management, project management, data governance, SAP EAM or information management is desirable.<br> Experience · Minimum 15 years of progressive experience in asset management, lifecycle planning, renewals, maintenance strategy, infrastructure operations, portfolio planning or asset investment planning, including senior leadership experience.<br> · Proven experience developing lifecycle planning frameworks, intervention policies, renewal rules, asset management plans and risk-based prioritisation approaches.<br> · Experience joining condition, risk, cost, performance and maintenance data to develop lifecycle forecasts, renewal pipelines and investment recommendations.<br> · Experience working with asset leads, O&M teams and enterprise asset management systems to define data requirements, intervention thresholds and decision-support outputs.<br> · Experience leading or directing lifecycle costing, infrastructure asset integration, roads, car parks, utilities, public realm, built environment or city operations portfolios.<br> · Experience in public sector, infrastructure, city operations, giga-projects, facilities management, transport, real estate or major destination environments is strongly preferred.<br> Preferred Background · Background in lifecycle asset management, infrastructure asset management, maintenance strategy, renewals planning, capital planning, AM policy or portfolio-level asset investment planning.<br> · Practical exposure to ISO 55001 or ISO 55000-aligned asset management systems, including lifecycle value, risk-based decision-making, stakeholder requirements and continual improvement.<br> · Experience working across asset data, SAP EAMS/CMMS, O&M, finance, governance, handover and portfolio teams to turn lifecycle policy into operational and investment plans.<br> Technical & Functional Expectations · Lifecycle planning frameworks, renewal rules, intervention thresholds, maintenance policies and asset management planning.<br> · Risk-based prioritisation, whole-life cost, cost-risk-performance trade-offs, value optimisation and investment planning.<br> · Condition, risk, cost, criticality, performance and maintenance data integration for lifecycle forecasting and renewal pipelines.<br> · SAP EAMS/CMMS lifecycle data requirements, dashboards, reports and decision-support outputs.<br> · Infrastructure asset lifecycle planning, roads, car parks, O&M feedback loops and portfolio integration.<br> · ISO 55001-aligned asset management principles, lifecycle value, risk management and continual improvement.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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