Insurance Coordinator Jobs in Saudi
8820 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
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<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
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<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>Be the change. Join the world’s most visionary developer.</strong></span></p><br><br>
<br>
<p><span>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p><br><br>
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<p><span>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p><br><br>
<br>
<p><span><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p><br><br>
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<p><span><strong>Job Purpose:</strong></span></p><br><br>
<ul>
<li><span>Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division.</span></li>
<li><span>The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</span></li>
</ul>
<br>
<p><span><strong>Functional Responsibilities</strong></span></p><br><br>
<ol>
<li><span>Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</span></li>
<li><span>Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</span></li>
<li><span>Maintain CRM governance processes, change requests, release documentation, and system configuration records.</span></li>
<li><span>Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</span></li>
<li><span>Deliver end-user training, user guides, and day-to-day CRM support.</span></li>
<li><span>Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</span></li>
<li><span>Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</span></li>
<li><span>Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</span></li>
<li><span>Support CRM integrations and coordinate with IT and external vendors on system enhancements.</span></li>
<li><span>Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</span></li>
<li><span>Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</span></li>
<li><span>Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</span></li>
<li><span>Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</span></li>
</ol>
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<p><span><strong>Job Requirements: </strong></span></p><br><br>
<br>
<p><span><strong>Experience</strong></span></p><br><br>
<ul>
<li><span><strong>3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud</strong>.</span></li>
<li><span>Experience supporting enterprise Salesforce implementations.</span></li>
<li><span>Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</span></li>
<li><span>Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</span></li>
<li><span>Experience in real estate, hospitality, or luxury customer environments preferred.</span></li>
</ul>
<br>
<br>
<p><span><strong>Technical Competencies:</strong></span></p><br><br>
<br>
<p><span>Salesforce Administration - Advanced</span></p><br><br>
<p><span>CRM Strategy Support - Advanced</span></p><br><br>
<p><span>Automation & Workflow Design - Advanced</span></p><br><br>
<p><span>Data Governance - Advanced</span></p><br><br>
<p><span>Reporting & Analytics - Advanced</span></p><br><br>
<p><span>Stakeholder Management - Advanced</span></p><br><br>
<p><span>Integration Support - Intermediate–Advanced</span></p><br><br>
<p><span>User Training & Adoption - Advanced</span></p><br><br>
<p><span>Agentforce - Desired</span></p><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><br></p><p><b>Position Summary</b></p><p>The Entry-Level Professional Operations Admin & Office Support is responsible for providing administrative and operational support to internal teams. The successful candidate will help coordinate daily activities, maintain records, assist with documentation, support scheduling, and contribute to improving operational processes. Working remotely, this position requires excellent organizational skills, strong communication abilities, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Administrative Support</p><ul><li>Provide day-to-day administrative assistance to various departments.</li><li>Prepare, organize, and maintain digital files, records, and documentation.</li><li>Draft correspondence, reports, meeting notes, and internal documents.</li><li>Assist with document formatting, proofreading, and data entry.</li><li>Maintain accurate electronic filing systems and shared folders.</li></ul><p>Operations Coordination</p><ul><li>Support daily operational workflows and administrative processes.</li><li>Track assigned tasks and ensure timely completion.</li><li>Assist with project coordination and follow-up on action items.</li><li>Help maintain operational procedures and internal documentation.</li><li>Monitor administrative requests and ensure they are handled efficiently.</li></ul><p>Calendar & Meeting Support</p><ul><li>Schedule meetings, appointments, and virtual events.</li><li>Coordinate meeting agendas and distribute supporting materials.</li><li>Record meeting minutes and track follow-up actions.</li><li>Assist with time zone coordination for regional and international meetings.</li></ul><p>Communication & Team Support</p><ul><li>Serve as a professional point of contact for internal communications.</li><li>Respond to administrative inquiries promptly and professionally.</li><li>Coordinate with cross-functional teams to ensure smooth workflow.</li><li>Support onboarding activities for new employees when required.</li></ul><p>Data & Reporting</p><ul><li>Maintain databases and operational trackers.</li><li>Generate routine administrative reports.</li><li>Monitor deadlines and update project status reports.</li><li>Ensure data accuracy and confidentiality.</li></ul><p>Office & Process Support</p><ul><li>Assist in improving administrative workflows and operational efficiency.</li><li>Help develop standardized templates and documentation.</li><li>Support procurement requests, expense tracking, and administrative records where applicable.</li><li>Perform additional administrative duties as assigned.</li></ul><p>Technical Skills</p><ul><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).</li><li>Comfortable using video conferencing platforms.</li><li>Experience with project management or collaboration tools (such as Trello, Asana, ClickUp, Monday.com, or similar) is an advantage.</li><li>Ability to quickly learn new software and internal systems.</li></ul><p>What We Offer</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Professional development and training opportunities.</li><li>Supportive and collaborative team culture.</li><li>Opportunities for career growth within the organization.</li><li>Exposure to regional operations across the MENA market.</li><li>Flexible and inclusive work environment.</li><li>Performance-based growth opportunities.</li></ul><p>Success in This Role</p><p>The ideal candidate is dependable, organized, and eager to learn. Success in this position comes from maintaining high administrative standards, communicating effectively with colleagues, managing priorities efficiently, and contributing to smooth operational processes that support the organization's overall objectives.</p><p>Equal Opportunity Employer</p><p>PULSE (MENA) is committed to fostering an inclusive workplace where diversity is valued. We welcome applications from qualified candidates regardless of gender, age, disability, nationality, religion, or background. We are dedicated to creating a respectful and collaborative work environment where everyone has the opportunity to succeed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Business Administration, Management, Operations, Office Administration, or a related field (or equivalent practical experience).</li><li>0 - 2 years of professional experience.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage multiple tasks simultaneously.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently in a remote environment.</li><li>Positive attitude and willingness to learn.</li><li>Internship or administrative experience is a plus.</li><li>Experience supporting remote teams is desirable.</li><li>Knowledge of business operations and office administration.</li><li>Basic understanding of project coordination.</li><li>Familiarity with CRM or document management systems is an asset.</li></ul>
<p>Key Responsibility & Authority: The Service Advisor endeavors to provide the best possible quality of service, which ultimately will serve to bring in new customer, ensures responsibility of the Service Reception are carried out according to the official service guidelines of each franchise. Key Activities: The Service Advisor is fully responsible for any commercial transaction for each vehicle under him. i.e., He is responsible for the down payment on pro-forma invoice or quotation, parking charges, storage of the vehicle, cannibalization of the vehicle. Greet and attends to the customer as they enter the service reception in a highly professional manner. Note down a fully detailed list of the customers requirements and complete a visual inspection of the car . Ensure that a test drive is carried out with the customer to determine the nature of the problem to issue a clear diagnosis. During delivery he discusses the invoice with the customer and ensures that all the items are covered. Inform the Workshop Manager about customer attitude where extra attention is called for under special circumstances Issues a diagnosis report to the Workshop Manager for each vehicle and additional defects founds With continuous training and regular updates from Service Information s he ensures his knowledge is kept up to date. He ensures that the job card closure is timely and with proper documentation Talks to the customer on the telephone to understand their requirements, to personalize the call, make the appointment and agree any mobility solutions (e.g., courtesy car) that will be provided Completes the Repair Order (Job Card) to provide an accurate and complete record of the customer s requirements. Makes a reminder call to the customer before the appointment to confirm the requirement, recap on any agreed mobility solutions and establish if any additional work is required on the vehicle. Liaises with colleagues in the Workshop to understand the progress being made on the vehicle and any additional work that is required or changes to the time when the vehicle will be ready. Talks to the customer to explain the reason for any additional work and get their approval for the costs that are involved or communicate any changes to the time when the vehicle will be ready (dependable). Ensures that any requests from the customer are handled promptly and accurately so that the customer s expectations will be met when they collect their vehicle. Ensure customer are fully satisfied and understood the job done and call the customer for follow up call after the customer received his vehicle. Achieving daily, monthly targets and KPIs</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; additional technical or vocational training in automotive technology is a plus. Proven experience as a Service Advisor or in a customer service role within the automotive industry. Strong communication and interpersonal skills to effectively liaise with customers, technicians, and other team members. Excellent organizational skills and attention to detail to manage multiple appointments and service orders efficiently. Ability to understand and explain complex automotive concepts to customers in a clear and concise manner. Proficiency in using computer software and systems related to service management and scheduling, such as CRM software. Strong problem-solving skills to address customer needs and find effective solutions quickly. Ability to work in a fast-paced environment and handle a high volume of customer interactions. A valid driver's license and a clean driving record for test-driving vehicles as needed. Strong salesmanship abilities to upsell services and products while maintaining customer trust.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span><b>Summary:</b><br></span></span><br></span><p><span><span><span><span><span>The Project Engineer is
responsible for supporting WISKOTS business development activities and managing
the full project lifecycle from initial BD engagement through execution and
closeout. The role spans technical proposal preparation, cost estimation, client-facing
tendering support, project planning, field execution oversight, and
documentation management.</span></span></span></span></span></p><br><p><span><span><span><span><span>The position holder shall manage
no fewer than ten concurrent projects or assignments per year while maintaining
the technical quality, client satisfaction, schedule adherence, and
documentation standards required by WISKOTS and its clients.</span></span></span></span></span></p><br><span><span><span><span><span>The role requires a technically capable engineer with
hands-on experience in online leak sealing and related industrial services,
sound knowledge of Saudi Aramco, SABIC, ASME, and API standards, and the
ability to manage multiple concurrent projects and client relationships.</span></span></span></span></span><br><br><span><span><span><b><span><span>Key Responsibilities:</span></span></b></span></span></span><br><p><b><span><span><span><span><span>Business Development Support</span></span></span></span></span></b></p><br><ul><li><span><span><span><span><span><span>Participate
in client meetings, site visits, and technical discussions during the BD stage.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Review
client scopes of work, specifications, drawings, and technical requirements.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Prepare
technical proposals, method statements, and execution plans to support tender
submissions.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Develop
cost and resource estimates for field-service activities.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Coordinate
with the Operations and Corporate Services teams to consolidate BD inputs.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Identify
project risks, assumptions, exclusions, and areas requiring clarification
during tendering.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Evaluate
site conditions, access requirements, manpower, equipment, and execution
feasibility.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Support
preparation of pre-qualification documents, technical submittals, and client
presentations.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Maintain
records of tender submissions, client feedback, and BD pipeline status.</span></span></span></span></span><br></span></li></ul><p><b><span><span><span><span><span>Project Planning and
Management</span></span></span></span></span></b></p><br><ul><li><span><span><span><span><span><span>Develop
project execution plans, mobilization schedules, resource-loading plans, and
daily production targets.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Coordinate
with Operations, Procurement, Logistics, QHSE, and Finance throughout the
project lifecycle.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Monitor
project progress against approved schedules and resource plans.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Identify
deviations, delays, and cost impacts and report them to the Operations
Director.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Manage
a portfolio of no fewer than ten concurrent projects or assignments per year.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Support
project kickoff meetings, internal handovers, client progress meetings, and
closeout activities.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Control
scope changes and ensure all additional work is documented prior to execution.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Prepare
and verify progress quantities, service tickets, timesheets, and invoicing
records before submission.</span></span></span></span></span></span></li></ul><p><b><span><span><span><span><span>Technical Execution Oversight</span></span></span></span></span></b></p><br><ul><li><span><span><span><span><span><span>Provide
technical direction to field supervisors and field teams during project
execution.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Review
method statements, work procedures, inspection requirements, and work
instructions.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Conduct
site visits to verify execution quality, safety compliance, and technical
conformance.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Identify
non-conformities, technical gaps, and required corrective actions.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Coordinate
with QHSE and Quality teams on inspections, permits, and compliance
requirements.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Ensure
that all project deliverables meet client, contractual, and WISKOTS standards.</span></span></span></span></span></span></li></ul><p><b><span><span><span><span><span>Client and Stakeholder
Coordination</span></span></span></span></span></b></p><br><ul><li><span><span><span><span><span><span>Serve
as the primary technical point of contact for clients during tendering and
project execution.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Maintain
professional and responsive communication with Saudi Aramco, SABIC, and other
end-user representatives.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Attend
client site meetings, progress reviews, and technical discussions.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Coordinate
with client inspection, maintenance, and project management teams throughout
the project lifecycle.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Escalate
technical or contractual concerns to the Operations Director promptly.</span></span></span></span></span></span></li></ul><p><b><span><span><span><span><span>Documentation and Reporting</span></span></span></span></span></b></p><br><ul><li><span><span><span><span><span><span>Prepare
project-specific technical submissions, progress reports, daily site reports,
and closeout documentation.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Maintain
organized and traceable records of project documents, correspondence, and
deliverables.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Ensure
document naming, filing, version control, and transmittal comply with WISKOTS
and client requirements.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Prepare
management summaries and project status updates for the Operations Director.</span></span></span></span></span></span></li><li><span><span><span><span><span><span>Support
internal and external audits related to project execution and technical
documentation.</span></span></span></span></span></span></li></ul><p><b><span><span><span><span><span>Supervisory and Team
Coordination</span></span></span></span></span></b></p><br><ul><li><span><span><span><span><span><span>Provide
technical leadership and work direction to assigned direct reports.</span></span></span></span></span><br></span></li><li><span><span><span><span><span><span>Coordinate
with field supervisors, storekeepers, logistics, and procurement personnel
throughout the project lifecycle.</span></span></span></span></span></span><br></li><li><span><span><span><span><span><span></span></span></span></span></span></span></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
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<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
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<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
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<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><b>Responsibilities</b></p><p><br></p><p>Our newest opportunity is for a highly experienced Contracts / Commercial Manager to join our site supervision team in Riyadh, Kingdom of Saudi Arabia.</p><p><br></p><p>The Contracts / Commercial Manager shall lead and manage all commercial, contractual, and financial aspects of the enabling and early works packages, acting on behalf of the Client as part of the Site Supervision Consultant team. The role is responsible for contract administration, commercial governance, cost control, change management, and claims management, ensuring the Client’s commercial position is protected while supporting timely and compliant delivery of the Works.</p><p><br></p><p>The position requires close coordination with the Engineer, Client representatives, project management teams, contractors, cost consultants, and legal advisors, with a strong focus on early works risk, productivity control, and dispute avoidance.</p><p><br></p><p> </p><p><br></p><p>The Contracts / Commercial Manager shall be responsible for, but not limited to, the following:</p><p><br></p><p>Lead contract administration for enabling and early works packages including mass earthworks, stockpile removal, construction haul roads, utilities, and temporary works</p><p>Administer the Contract in accordance with the Conditions of Contract (including FIDIC-based forms), ensuring compliance with notice provisions, procedures, and time bars</p><p>Manage all contractual correspondence, notices, early warnings, claims, and determinations in coordination with the Engineer</p><p>Provide contractual and commercial advice to the Client and supervision team on entitlements, risks, mitigation strategies, and commercial exposure</p><p>Support procurement strategies, tender evaluations, commercial comparisons, and recommendations for contract award or amendment</p><p>Monitor, control, and report project budgets, cost forecasts, commitments, and cash flow for early works packages</p><p>Review, assess, and recommend certification of interim payment applications, dayworks, and final accounts</p><p>Manage change control processes including valuation of variations, compensation events, and instructed changes</p><p>Lead the assessment and management of contractor claims including extensions of time, prolongation, disruption, and acceleration claims</p><p>Maintain and update contract risk registers, proactively identifying and managing commercial and contractual risks</p><p>Support dispute avoidance strategies through timely administration, accurate records, and commercial negotiation</p><p>Coordinate with legal advisors and external consultants as required on contractual or dispute-related matters</p><p>Act as the primary commercial interface between the Client, Engineer, contractors, and other consultants</p><p>Lead, manage, and mentor commercial and quantity surveying team members within the supervision team</p><p>Participate in commercial meetings, negotiations, and high-level project reviews with the Client and contractors</p><p>Ensure compliance with governance procedures, audit requirements, and best-practice commercial controls</p><p>Prepare commercial reports, recommendations, determinations, and contractual correspondence for Client approval</p><p>Maintain accurate and auditable records of contracts, variations, claims, payments, and financial status</p><p>Support audits, reviews, and compliance checks undertaken by the Client or regulatory bodies</p><p><br></p><p><b>Qualifications</b></p><p><br></p><p>To be successful in this dynamic opportunity, we envision that you will bring a minimum of 15 years’ experience in contracts and commercial management on large-scale construction or infrastructure projects partnered with a Bachelor’s Degree in Quantity Surveying, Commercial Management, Construction Management, Law, or a related discipline.</p><p><br></p><p>Proven experience managing enabling works, early works, or infrastructure-led developments</p><p>Extensive experience administering FIDIC-based contracts on behalf of a Client or Engineer</p><p>Demonstrated capability managing contractor claims, variations, and commercial risk on fast-track programs</p><p>Strong understanding of contract administration, commercial governance, and cost control systems</p><p>High level of competence in claims assessment, entitlement analysis, and commercial negotiations</p><p>Ability to manage complex interfaces and commercial risk across multiple work fronts</p><p>Clear, structured communicator with strong written contractual drafting skills</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Pinnacle Solutions is looking for a CH-47F Quality Control Inspector to work in Saudi Arabia. Functions as the Aviation Maintenance Quality Control technical inspector under the direction of the Aviation Quality Control (QC) Manager on a CH-47F aircraft. Functions as the data analyst technical compliance documentation administrator, CH-47 Weight and Balance technician and the technical expert on the aircraft ensuring airworthiness. Responsibilities Ensures that maintenance quality control functional activities and procedures among designated organizations are aligned and synchronized with maintenance process and procedures to achieve established platform Operational Readiness (OR) rates IAW contractual requirements. Responsible for the assistance to QC Manager in establishing and enforcing maintenance quality control processes, procedures, records and reports, that provide immediate situational awareness of platform OR rates. Assists QC Manager in establishing daily maintenance quality control organizational goals with production control, objectives and priorities for implementation in order to achieve stated OR rates. Assists with establishing the maintenance quality control processes, procedures, standards, measures, reports in support of the maintenance program. Reports to directed inquiries, investigations, and research analysis related to quality control maintenance processes and supporting maintenance activities to the Maintenance Manager through the Quality Control Manager. Responsible to remain current in any required certification, training, and qualifications of the quality control technical inspectors functions. Attends a daily production control meeting for coordination and synchronization with maintenance section representative and SCM representative as required. Ensures all Quality control maintenance operations and related maintenance support activities are conducted in a safe manner. Inspects back shops as directed by the Quality Control Manager. Maintains aircraft historical with 100% accuracy. Determines requirement to conduct a Post Maintenance Check Flight (PMCF) / Functional Check Flight (FCF) and provides inspection criteria interpretation to maintenance staff. Proficient in the use of common measuring tools, precision measuring gages and alignment fixtures (GFE). Performs as Weight and Balance (W&B) technician to complete Weight and Balance records/forms for all assigned aircraft and complete all appropriate Weight and Balance documentation according to the RSLFAC directives and applicable manuals. Communicates effectively with QC/PC Manager with Safety and Mission Accomplishment always at the forefront. Supports, in coordination with the Maintenance Lead and QC Manager, the Downed Aircraft Recovery Team (DART) process and procedure. Provides On-The-Job training, coaching, and mentoring to RSLFAC personnel in all aspects of Quality Control, Safety and Performance of maintenance activities. Other duties as assigned and or directed by Quality Control Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Ten (10) years cumulative experience in rotary aviation maintenance.</li><li>Five (5) years' experience as an MH or CH-47D/E/F/G aircraft mechanic or maintenance technician.</li><li>Three (3) years' experience as a CH-47D/F Technical Inspector.</li><li>Graduate of a US Military aviation maintenance course (15 Series).</li><li>Graduate of ALC (BNCOC).</li><li>Proficient in the use of AWBS software.</li><li>Proficient in the use of computer-hosted interactive technical manuals, aircraft maintenance forms, and other aircraft-related documentation.</li><li>Proficient in MS Office software.</li><li>Professional verbal, written, and interpersonal communication skills.</li><li>Ability to effectively communicate with the customer in a professional and courteous manner.</li><li>Possess a valid issued driver s license.</li><li>Successfully pass an overseas deployment physical upon hire.</li><li>HS diploma or equivalent required.</li><li>Must be a US Citizen.</li></ul><p><strong>Desired Qualifications:</strong></p><ul><li>Five (5) years' experience as aviation Quality Control Inspector or Supervisor.</li><li>Associate degree in aviation management.</li><li>FAA A&P certificate.</li></ul>
<p>Conducts aircraft maintenance on the AH6i as needed, following specific guidelines from the OEM Operators Manual, Maintenance Test Flight Manual, Check List Manual, and relevant directives. Removes and installs various aircraft systems and components, services and lubricates systems, prepares for inspections, performs scheduled and unscheduled maintenance, and conducts routine and special inspections on aircraft and related components. Utilizes measuring tools, diagnostic equipment, and special tools for troubleshooting subsystems, conducts maintenance operational checks, and performs operator maintenance on tools and Aircraft Ground Support Equipment (AGSE). Prepares detailed maintenance forms and records, provides MNG training as required, and ensures all maintenance operations are executed safely.</p><p>Ensures that AH-6i Aircraft maintenance functional activities and procedures among designated organizations are planned, coordinated, integrated, and synchronized to achieve established platform operational readiness objectives. Responsible for the compliance with established maintenance systems, processes, procedures and reports that provide immediate situational awareness of platform readiness rates. Establishes daily maintenance operational goals, objectives and priorities for implementation in-order to achieve stated readiness rates and MNG training objectives as required. Oversees the daily maintenance management of individually assigned aircraft in support of the Production Control (PC) Manager. Works within the maintenance quality control processes, procedures, and standards. Directs inquires, investigations, and research analysis related to aviation maintenance of AH-6i Aircraft and supporting maintenance activities to the PC Manager. Coordinates activities and requirements for maintenance operations support with the Aviation Manager. Coordinates through management for daily and weekly maintenance training activities. Ensures all maintenance operations and related maintenance support activities are conducted in a safe manner. In coordination with the PC Manager, supports the Downed Aircraft Recovery Team (DART) processes and procedures. Other tasks as directed by the PC Manager. Performs within the broad guidelines of duties and responsibilities with significant choice of methods. Retains the authority to select and implement goals and objectives within the execution of duties and responsibilities.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Minimum Qualifications</b> As a condition of employment in Saudi Arabia, all candidates must successfully complete the Saudi Ministry of Human Resources and Social Development s Qualification Verification Program (QVP) to ensure eligibility for visa processing and employment authorization. Associates Degree required, Bachelor s Degree preferred. AH-6i, MD-500 series, MH-6, AH-64 and ten (10) years experience desired. Note: Post hire AH-6i familiarization course will be required if applicant is not an A&P, AH-6i, MD500 series, MH-6, OH-58 or AH-64 qualified mechanic. Recent aircraft mechanic experience. FAA A&P certificate. Aviation Technical Inspector (TI) experience. FAA IA certificate. Experience Requirements: Qualified by a USG armed forces Rotary Wing aircraft mechanic maintenance course or civilian equivalent and five (5) years experience. Specific Knowledge, Skills, Certifications, and Ability Requirements: Graduate of a US Military aviation maintainers course or civilian equivalent training. Proficient in the use of computer-hosted interactive technical manuals, aircraft maintenance forms, and other aircraft related documentation. Proficient in MS Office software. Professional verbal, written, and interpersonal communication skills. Ability to effectively communicate with the customer in a professional and courteous manner. Possess a valid US issued driver s license and passport. Successfully pass an overseas deployment physical upon hire.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Supply Chain Director provides executive leadership and strategic direction for the organization's end-to-end supply chain function, ensuring the efficient planning, sourcing, procurement, logistics, warehousing, inventory management, contract governance, and supplier performance across all business units and campuses.</p><p>The role is responsible for developing long-term supply chain strategies that support organizational growth, operational excellence, financial sustainability, and regulatory compliance. The Director serves as a key member of the executive leadership team, driving digital transformation, cost optimization, enterprise risk management, and continuous improvement while ensuring uninterrupted supply of medical, and operational resources.</p><p><br></p><p><br></p><p>1.Executive Leadership & Strategy</p><ul><li>Develop and execute the organization's long-term Supply Chain Strategy aligned with corporate objectives.</li><li>Serve as the executive leader responsible for all supply chain operations across the organization.</li><li>Advise executive leadership on supply chain risks, opportunities, investments, and strategic initiatives.</li><li>Lead organizational transformation initiatives to improve operational efficiency and service delivery.</li><li>Establish governance frameworks, policies, and strategic performance objectives.</li></ul><p><br></p><p><br></p><p>2.Supply Chain Governance</p><ul><li>Establish enterprise-wide procurement and supply chain governance standards.</li><li>Ensure all procurement activities comply with organizational policies, Saudi regulations, and international best practices.</li><li>Chair or participate in major procurement and tender committees.</li><li>Approve strategic procurement decisions and high-value contracts.</li><li>Ensure transparency, accountability, and ethical procurement practices.</li></ul><p><br></p><p>3. Strategic Procurement & Vendor Management</p><ul><li>Develop strategic sourcing initiatives for critical goods and services.</li><li>Build long-term partnerships with local and international suppliers.</li><li>Lead negotiations for major contracts, framework agreements, and strategic partnerships.</li><li>Oversee supplier segmentation, vendor performance management, and supplier development programs.</li><li>Ensure supplier continuity and business resilience.</li></ul><p><br></p><p>4. Financial Planning & Cost Optimization</p><ul><li>Develop the annual Supply Chain budget and long-term capital procurement plans.</li><li>Drive enterprise-wide cost optimization initiatives without compromising quality.</li><li>Identify opportunities for operational savings, process automation, and procurement efficiencies.</li><li>Monitor procurement spend, inventory investment, and logistics costs.</li><li>Present financial performance and savings initiatives to executive management.</li></ul><p><br></p><p>5. Supply Chain Operations Oversight</p><p>Provide executive oversight of:</p><ul><li>Procurement Operations</li><li>Warehousing</li><li>Inventory Management</li><li>Logistics & Distribution</li><li>Asset Movement</li><li>Import & Export Operations</li><li>Medical Equipment Procurement</li><li>Pharmaceutical Procurement</li><li>Operational Supplies</li></ul><p>Ensure operational excellence across all business units.</p><p><br></p><p>6.Risk Management & Business Continuity</p><ul><li>Develop enterprise supply chain risk management strategies.</li><li>Ensure contingency planning for supply disruptions.</li><li>Oversee supplier risk assessments.</li><li>Lead crisis response relating to supply shortages and operational interruptions.</li><li>Ensure business continuity through strategic sourcing and inventory planning. </li></ul><p><br></p><p><br></p><p>7. Digital Transformation & Process Improvement</p><ul><li>Lead digital transformation initiatives across the Supply Chain function.</li><li>Drive ERP optimization and automation of procurement and warehouse operations.</li><li>Introduce data analytics, dashboards, AI-enabled forecasting, and performance reporting.</li><li>Benchmark organizational practices against leading healthcare and higher education institutions.</li></ul><p><br></p><p><br></p><p>8. Leadership & Organizational Development</p><ul><li>Lead and develop high-performing supply chain leadership teams.</li><li>Build succession plans for critical positions.</li><li>Establish performance management objectives for departmental managers.</li><li>Promote innovation, accountability, collaboration, and continuous improvement.</li><li>Foster a culture of operational excellence and customer service.</li></ul><p><br></p><p><br></p><p>9. Executive Reporting</p><ul><li>Present supply chain performance to Executive Management and Board Committees when required.</li><li>Prepare strategic reports, business cases, investment proposals, and operational performance dashboards.</li><li>Recommend organizational improvements based on market intelligence and operational analytics.</li></ul><p><br></p><p><br></p><p>10. Other Duties</p><p>Represent the organization in executive meetings, supplier negotiations, and strategic partnerships.</p><p>Maintain confidentiality of all organizational information.</p><p>Perform other executive responsibilities assigned by the CEO.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Executive Leadership</p><p>Strategic Supply Chain Management</p><p>Enterprise Procurement</p><p>Category Management</p><p>Contract Negotiation</p><p>Financial Planning & Budget Management</p><p>Capital Procurement</p><p>Vendor Relationship Management</p><p>ERP Systems (SAP, Oracle, Odoo, Microsoft Dynamics or equivalent)</p><p>Digital Transformation</p><p>Risk Management</p><p>Business Continuity Planning</p><p>Supply Chain Analytics</p><p>Change Management</p><p>Executive Communication</p><p>Board-Level Presentation Skills</p><p>Strategic Planning</p><p>Team Leadership & Organizational Development</p></div>
<p>Key Responsibility & Authority: The Service Advisor endeavors to provide the best possible quality of service, which ultimately will serve to bring in new customer, ensures responsibility of the Service Reception are carried out according to the official service guidelines of each franchise. Key Activities: The Service Advisor is fully responsible for any commercial transaction for each vehicle under him. i.e., He is responsible for the down payment on pro-forma invoice or quotation, parking charges, storage of the vehicle, cannibalization of the vehicle. Greet and attends to the customer as they enter the service reception in a highly professional manner. Note down a fully detailed list of the customers requirements and complete a visual inspection of the car . Ensure that a test drive is carried out with the customer to determine the nature of the problem to issue a clear diagnosis. During delivery he discusses the invoice with the customer and ensures that all the items are covered. Inform the Workshop Manager about customer attitude where extra attention is called for under special circumstances Issues a diagnosis report to the Workshop Manager for each vehicle and additional defects founds With continuous training and regular updates from Service Information s he ensures his knowledge is kept up to date. He ensures that the job card closure is timely and with proper documentation Talks to the customer on the telephone to understand their requirements, to personalize the call, make the appointment and agree any mobility solutions (e.g., courtesy car) that will be provided Completes the Repair Order (Job Card) to provide an accurate and complete record of the customer s requirements. Makes a reminder call to the customer before the appointment to confirm the requirement, recap on any agreed mobility solutions and establish if any additional work is required on the vehicle. Liaises with colleagues in the Workshop to understand the progress being made on the vehicle and any additional work that is required or changes to the time when the vehicle will be ready. Talks to the customer to explain the reason for any additional work and get their approval for the costs that are involved or communicate any changes to the time when the vehicle will be ready (dependable). Ensures that any requests from the customer are handled promptly and accurately so that the customer s expectations will be met when they collect their vehicle. Ensure customer are fully satisfied and understood the job done and call the customer for follow up call after the customer received his vehicle. Achieving daily, monthly targets and KPIs</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; additional technical or vocational training in automotive technology is a plus. Proven experience as a Service Advisor or in a customer service role within the automotive industry. Strong communication and interpersonal skills to effectively liaise with customers, technicians, and other team members. Excellent organizational skills and attention to detail to manage multiple appointments and service orders efficiently. Ability to understand and explain complex automotive concepts to customers in a clear and concise manner. Proficiency in using computer software and systems related to service management and scheduling, such as CRM software. Strong problem-solving skills to address customer needs and find effective solutions quickly. Ability to work in a fast-paced environment and handle a high volume of customer interactions. A valid driver's license and a clean driving record for test-driving vehicles as needed. Strong salesmanship abilities to upsell services and products while maintaining customer trust.</p>
<p>The Field Engineer III Managed Pressure Drilling (MPD) is responsible for planning, executing, and optimizing Managed Pressure Drilling operations at customer well sites. The role provides advanced engineering expertise, operational leadership, and technical support to ensure safe, efficient, and reliable drilling performance while meeting customer expectations, company standards, and regulatory requirements. Working closely with customers, drilling contractors, and internal teams, the Field Engineer III serves as the primary engineering resource for complex onshore and offshore MPD projects.</p><p><b><br></b></p><p><b>Responsibilities:</b></p><ul><li>Lead the execution of Managed Pressure Drilling (MPD) operations in accordance with approved engineering programs, operational procedures, and HSE standards.</li><li>Provide real-time engineering support during drilling, tripping, casing running, cementing, and other well construction activities requiring MPD.</li><li>Monitor, analyze, and optimize drilling parameters, hydraulic performance, and pressure data to maintain wellbore pressure control.</li><li>Operate and oversee automated MPD control systems to maintain target bottom-hole pressure throughout drilling operations.</li><li>Develop engineering recommendations and operational adjustments based on real-time well conditions and technical analysis.</li><li>Support pre-job planning, hazard identification, risk assessments, and technical reviews with customers and internal stakeholders.</li><li>Supervise the rig-up, pressure testing, commissioning, troubleshooting, maintenance, and rig-down of MPD equipment.</li><li>Coordinate field activities with drilling supervisors, company representatives, rig personnel, and service providers to ensure seamless operations.</li><li>Investigate operational issues and equipment failures, perform root cause analysis, and implement corrective and preventive actions.</li><li>Prepare accurate daily operational reports, engineering analyses, end-of-well reports, and lessons learned documentation.</li><li>Ensure compliance with company HSE policies, customer requirements, API standards, and industry best practices.</li><li>Mentor and provide technical guidance to junior Field Engineers and Field Specialists.</li><li>Support equipment commissioning, new technology implementation, inventory management, and continuous improvement initiatives.</li><li>Maintain equipment readiness and support mobilization planning for upcoming projects.</li><li>Build and maintain strong customer relationships by delivering high-quality technical support and operational excellence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of Managed Pressure Drilling (MPD) technologies, equipment, and operational applications.</li><li>Thorough understanding of well control principles, drilling hydraulics, and surface back-pressure management.</li><li>Experience with Rotating Control Devices (RCD), MPD choke systems, Coriolis flow measurement systems, and automated MPD control systems.</li><li>Proficiency in hydraulic modeling, pressure analysis, and interpretation of real-time drilling data.</li><li>Ability to troubleshoot mechanical, hydraulic, electrical, instrumentation, and operational issues under demanding field conditions.</li><li>Knowledge of drilling data acquisition systems and digital drilling technologies.</li><li>Technical leadership and engineering decision-making.</li><li>Strong analytical and problem-solving capabilities.</li><li>Excellent communication, reporting, and customer engagement skills.</li><li>Project planning and operational coordination.</li><li>Risk assessment and mitigation.</li><li>Team leadership, mentoring, and coaching.</li><li>Strong commitment to HSE, quality, and operational excellence.</li><li>Ability to work effectively in high-pressure, remote, and rotational field environments.</li><li>Bachelor's degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering, or a related engineering discipline.</li><li>Minimum 7 years of oil and gas drilling experience, including at least 5 years in Managed Pressure Drilling (MPD) operations.</li><li>Demonstrated experience supporting complex onshore and offshore MPD projects.</li><li>Willingness to travel internationally and work rotational assignments in remote locations.</li><li>IWCF or IADC Well Control Certification (Supervisor Level).</li><li>Experience in HPHT, deepwater, extended-reach, depleted reservoir, and narrow-margin drilling environments.</li><li>Knowledge of Constant Bottom Hole Pressure (CBHP), Pressurized Mud Cap Drilling (PMCD), Mud Cap Drilling (MCD), and Managed Pressure Cementing.</li><li>H S, First Aid/CPR, BOSIET, and offshore survival certifications (as applicable).</li></ul>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>The Client Advisor is responsible for creating meaningful experiences so that we inspire human connections with our customers, providing the highest level of customer service and achieving sales goals through delivering compelling fragrance profiling experiences.</p>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Minimum experience: 2–3 years in fashion or beauty retail</li>
<li>Communication skills</li>
<li>Product knowledge</li>
<li>Technical and operational skills</li>
<li>Customer service skills</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Building the Future - One Project at a Time!</p><br><p>At El Seif, we embrace and embody our core values of excellence, integrity, and innovation in every aspect of our work from meticulous planning to expert construction, we consistently uphold the highest standards of excellence, ensuring that our projects are delivered with precision and attention to detail. With half a century of diverse experiences across a wide range of industries, ranging from public infrastructure to military and defense applications, we have honed our expertise and gained indispensable insights that enable us to tackle complex challenges and maintain our standard of delivering exceptional results. Our forward-thinking approach sets us apart as a trusted partner in the construction industry. By continuously pushing the boundaries of innovation, we strive to pioneer the future of construction, creating sustainable and impactful solutions that leave a lasting legacy.</p><br><p>Excellence, Integrity and, Innovation - every step of the way.</p><br><br>Responsibilities:<br><p>BIM Manager is responsible for leading the entire digital delivery strategy of a construction project, ensuring that all digital tools, platforms, and workflows are fully integrated to enhance collaboration, efficiency, and data-driven decision-making across the project lifecycle. This role encompasses digital transformation, ensuring all project stakeholders leverage technology to achieve project outcomes.</p><br><ul><li>Develop and implement a digital delivery plan aligned with client, contractor, and consultant goals.</li><li>Set project-wide standards for data management, technology use, and process automation and contribute to the development of templates supporting the head of Digital Construction. </li><li>Lead deployment of digital tools (e.g., CDE platforms like ACC or BIM360, field management apps, AR/VR, IoT integrations, 4D/5D modelling tools, digital twins).</li><li>Ensure integration between project software (ERP, scheduling tools, cost control systems, etc.).</li><li>Define information requirements (EIR/AIR) and ensure accurate data handover for operations.</li><li>Oversee quality, security, and accessibility of digital project data.</li><li>Coordinate between design teams, construction teams, and client representatives to ensure all digital processes support project delivery.</li><li>Facilitate digital collaboration, including dashboards, live progress tracking, and reporting.</li><li>Accountable for the correct presentation of BIM & digital at project management meetings. </li></ul><br>Qualifications:<br><ul><li>Degree in Construction Management, Engineering, Architecture, or related fields with experience of at least 10 years in BIM & Digital construction Field. </li><li>Experience in using cloud-based collaboration platforms to fulfil CDE workflows, such as Aconex, BIM 360, & ACC & understanding of Open BIM standards. </li><li>Familiar with scheduling software such as Primavera P6.</li><li>Experience with BIM processes, setting up 4D & 5D, and broader tools (IoT sensors, AI, GIS, drones, AR/VR, etc.).</li><li>Experience on BIM coordination software such as Navisworks, Revizto. </li><li>Experience with programming or visual programming languages (Dynamo is preferred)</li><li>Detailed understanding of ISO 19650 and other digital construction standards.</li><li>Strong leadership, stakeholder management, change management skills, and data management and reporting tools such as Power Bi.</li></ul><p><strong>Additional Info:</strong></p><br><p>This is a Full-time job offering standard benefits such as paid annual leave, public holidays, living allowances, healthcare coverage, and end of service benefits. We also offer discretionary benefits such as a performance bonus and merit increase along with training and development opportunities if eligible.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><span><span>The Housekeeping Room Attendant is responsible for the cleanliness, orderliness and adequacy of supplies and amenities in the guestrooms, public areas, work area and equipment in accordance with the standards, guidelines & policies established by Shangri-La Hotel.</span></span></span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>As a Housekeeping Room Attendant, we rely on you to,</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Cleans a minimum of 15 rooms per 8-hour shift, according to procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Prepares rooms that are blocked for occupancy, prioritizing as instructed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Does turndown service, observing established procedures and standards.</span></span></span></span></span></li>
<li><span><span><span><span><span>Immediately reports loss or damage of linen, furniture, fixture, or equipment to concerned areas for action. Follows through on action, as may be needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Transfers furniture and fixture as and when needed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Per established cleaning schedules, implements carpet and furniture shampooing using appropriate chemicals and cleaning agents; closely always adheres to proper chemical handling procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Washes windows, walls, and ceilings, by properly observing procedures and standards for both cleanliness and safety.</span></span></span></span></span></li>
<li><span><span><span><span><span>On a daily basis, checks light fixtures of assigned restrooms and lockers for cleanliness and condition.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans walls, mirrors, lighting according to cleanliness and hygiene standards and procedures.</span></span></span></span></span></li>
<li><span><span><span><span><span>Cleans and scrubs sinks, toilet bowls, urinals and properly observes cleanliness/hygiene standards.</span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>What we are Looking For: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience as a room attendant in a five-star hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Physically fit</span></span></span></span></span></li>
<li><span><span><span><span><span>Willing to work on extended duty hours.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li>A workplace that values your passion and supports self-realization and personal growth. </li>
<li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li>
<li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li>
<li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li>
</ul>
<br>
<p>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</p><br><br>
<p>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Director of Culinary is responsible for leading and overseeing all culinary operations at Sofitel Jabal Omar Makkah, ensuring the highest standards of food quality, creativity, consistency, hygiene, and operational excellence across all outlets, banqueting operations, and culinary areas.</p><p>Key Responsibilities, among others;</p><p>Culinary Strategy & Innovation: Develop and implement the overall culinary vision and strategy for Sofitel Jabal Omar Makkah in alignment with the hotel s business objectives and Sofitel brand DNA. Lead the creation of innovative menus across restaurants, banquets, in-room dining, and special events, ensuring a balance between international cuisine, local Saudi flavours, and guest preferences. Ensure culinary offerings reflect the expectations of a luxury international clientele, including guests from diverse cultural and religious backgrounds. Drive continuous improvement of food concepts, presentation standards, recipes, and culinary techniques. Collaborate with the Food & Beverage leadership team to develop destination dining experiences and enhance guest satisfaction.</p><p>Culinary Operations Management: Oversee all kitchen operations, ensuring consistency in food quality, taste, presentation, portion control, and service delivery. Establish and maintain world-class culinary standards across all production areas. Ensure smooth execution of high-volume operations, including buffet services, banquets, VIP functions, and large-scale religious tourism periods. Conduct regular kitchen inspections, quality checks, and operational reviews to ensure compliance with brand standards. Ensure effective coordination between culinary, stewarding, purchasing, and Food & Beverage teams.</p><p>Food Quality, Hygiene & Safety: Ensure full compliance with HACCP, food safety regulations, hygiene standards, and Accor operational requirements. Maintain the highest standards of cleanliness, food handling, storage, and preparation practices. Ensure all culinary teams are trained and fully compliant with food safety procedures. Implement processes to continuously improve food quality and reduce operational risks.</p><p>Financial Performance & Cost Control: Take full ownership of culinary financial performance, including food cost, labour productivity, and operational efficiency. Develop and manage culinary budgets, forecasts, and action plans to achieve financial objectives. Monitor food cost performance through effective menu engineering, recipe costing, portion control, and waste reduction initiatives. Partner with Purchasing and Finance teams to optimize supplier relationships and ensure best-value procurement. Identify opportunities for cost optimization without compromising guest experience or product quality.</p><p>Leadership & Talent Development: Lead, coach, and develop a large multicultural culinary team through effective communication, mentoring, and performance management. Create a culture of excellence, creativity, accountability, and continuous learning. Develop succession plans and support career growth opportunities for culinary talents. Ensure all Heartists are trained on culinary standards, safety procedures, and Sofitel service culture. Promote diversity, inclusion, and employee engagement within the culinary department.</p><p>Sustainability & Responsible Practices: Drive sustainable culinary practices, including waste reduction, responsible sourcing, and efficient resource management. Support Accor sustainability commitments through environmentally responsible kitchen operations. Encourage innovation in sustainable menus and responsible food production.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's degree or culinary qualification</p><p>Minimum 10 years of culinary experience within luxury hotels, with significant experience in a senior culinary leadership role.</p><p>Strong background in banqueting, buffet operations, and high-volume food production.</p><p>Excellent knowledge of international cuisines, culinary trends, and menu development.</p><p>Strong understanding of food cost control, budgeting, forecasting, and operational profitability.</p><p>Experience with HACCP, food safety standards, and halal food requirements.</p><p>Fluent in English, Arabic is an advantage</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The HSSE Supervisor is responsible for implementing, monitoring, and enforcing Health, Safety, Security, and Environmental (HSSE) policies and procedures to ensure a safe and compliant working environment. The role supports the organization's commitment to preventing incidents, protecting employees and assets, and ensuring compliance with applicable legal requirements, client standards, and company policies.</p><p><strong>Health & Safety</strong></p><ul><li>Supervise daily HSSE activities across project sites.</li><li>Conduct routine workplace inspections to identify hazards and unsafe conditions.</li><li>Ensure compliance with company HSSE procedures, client requirements, and applicable regulations.</li><li>Monitor the correct use of Personal Protective Equipment (PPE).</li><li>Conduct daily toolbox talks, safety briefings, and safety inductions for new employees.</li><li>Participate in Job Safety Analysis (JSA) and Risk Assessment activities.</li><li>Stop unsafe work when necessary and implement corrective actions.</li><li>Monitor permit-to-work systems and ensure compliance.</li></ul><p><strong>Incident Management</strong></p><ul><li>Investigate accidents, incidents, near misses, and property damage events.</li><li>Prepare detailed incident investigation reports.</li><li>Recommend corrective and preventive actions.</li><li>Maintain incident records and statistics.</li></ul><p><strong>Environmental Management</strong></p><ul><li>Monitor environmental controls including waste management, pollution prevention, and spill response.</li><li>Ensure compliance with environmental permits and regulations.</li><li>Conduct environmental inspections and audits.</li><li>Promote sustainable work practices.</li></ul><p><strong>Security</strong></p><ul><li>Coordinate site security requirements.</li><li>Ensure access control procedures are followed.</li><li>Report security incidents and recommend improvements.</li><li>Coordinate emergency response during security-related events.</li></ul><p><strong>Compliance & Auditing</strong></p><ul><li>Conduct internal HSSE inspections and audits.</li><li>Track corrective actions until closure.</li><li>Assist during client and regulatory inspections.</li><li>Ensure compliance with ISO 45001, ISO 14001, and company management systems.</li></ul><p><strong>Training & Awareness</strong></p><ul><li>Deliver HSSE training programs.</li><li>Conduct emergency drills and evacuation exercises.</li><li>Promote safety awareness campaigns.</li><li>Mentor supervisors and workers on safe work practices.</li></ul><p><strong>Emergency Response</strong></p><ul><li>Participate in emergency preparedness planning.</li><li>Coordinate emergency response teams.</li><li>Ensure emergency equipment is available and inspected.</li><li>Assist during fire drills, medical emergencies, and incident response.</li></ul><p><strong>Documentation</strong></p><ul><li>Maintain HSSE records and documentation.</li><li>Prepare daily, weekly, and monthly HSSE reports.</li><li>Monitor inspection checklists and training records.</li><li>Update risk registers and corrective action logs.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's Degree or Diploma in Occupational Health & Safety, Environmental Science, Engineering, or a related field.</li><li>Professional HSSE certifications are preferred (e.g., NEBOSH IGC, IOSH Managing Safely, OSHA 30-Hour).</li><li>First Aid and Fire Safety certification is an advantage.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum 3 5 years of HSSE experience in construction, industrial, infrastructure, manufacturing, or oil & gas projects.</li><li>Experience supervising field safety activities.</li><li>Experience conducting incident investigations and risk assessments.</li><li>Familiarity with permit-to-work systems.</li></ul><p><strong>Knowledge & Skills</strong></p><ul><li>Strong knowledge of occupational health and safety regulations.</li><li>Knowledge of environmental management practices.</li><li>Understanding of hazard identification and risk assessment techniques.</li><li>Excellent communication and leadership skills.</li><li>Strong report writing and documentation abilities.</li><li>Ability to conduct safety training and presentations.</li><li>Proficiency in Microsoft Office applications.</li><li>Ability to work under pressure and respond effectively to emergencies.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Leadership</li><li>Safety Leadership</li><li>Hazard Recognition</li><li>Risk Management</li><li>Incident Investigation</li><li>Problem Solving</li><li>Communication</li><li>Teamwork</li><li>Attention to Detail</li><li>Decision Making</li><li>Time Management</li><li>Conflict Resolution</li><li>Continuous Improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree or Diploma in Occupational Health & Safety, Environmental Science, Engineering, or a related field.</li><li>Professional HSSE certifications are preferred (e.g., NEBOSH IGC, IOSH Managing Safely, OSHA 30-Hour).</li><li>First Aid and Fire Safety certification is an advantage.</li><li>Minimum 3 5 years of HSSE experience in construction, industrial, infrastructure, manufacturing, or oil & gas projects.</li><li>Experience supervising field safety activities.</li><li>Experience conducting incident investigations and risk assessments.</li><li>Familiarity with permit-to-work systems.</li><li>Strong knowledge of occupational health and safety regulations.</li><li>Knowledge of environmental management practices.</li><li>Understanding of hazard identification and risk assessment techniques.</li><li>Excellent communication and leadership skills.</li><li>Strong report writing and documentation abilities.</li><li>Ability to conduct safety training and presentations.</li><li>Proficiency in Microsoft Office applications.</li><li>Ability to work under pressure and respond effectively to emergencies.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
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<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
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<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>