Insurance Coordinator Jobs in Saudi
6998 Jobs Found
Saudi - Riyadh
<h2 class="h5">Job description</h2>
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<span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong></span></p><br><br>
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<p><span><strong>Red Sea Sports & Entertainment (RSSE)</strong> is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</span></p><br><br>
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<p><span>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global</strong> and the <strong>Saudi Olympic & Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</span></p><br><br>
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<p><span>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br>
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<p><span><strong>Job Purpose</strong></span></p><br><br>
<p><span>The Assistant Boat Captain is a site-based role that supports the safe, efficient, and professional operation of dive center vessels. Working closely with the Boat Captain, this role ensures smooth daily marine operations while maintaining the highest standards of safety, guest experience, and vessel readiness.</span></p><br><br>
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<p><span>The Assistant Boat Captain plays a key role in supporting navigation, vessel preparation, and dive logistics, while also contributing to the upkeep, cleanliness, and maintenance of all marine assets. This position combines operational support, safety awareness, and guest interaction within a luxury marine tourism environment.</span></p><br><br>
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<p><span><strong>Key Responsibilities</strong></span></p><br><br>
<p><span><strong>1. General Responsibilities</strong></span></p><br><br>
<ul>
<li><span>Support the Boat Captain in the safe navigation and operation of all dive center vessels.</span></li>
<li><span>Assist with daily vessel preparation, ensuring readiness, safety compliance, and presentation standards.</span></li>
<li><span>Maintain cleanliness and organization of vessels (interior and exterior) to a high standard.</span></li>
<li><span>Assist with mooring, anchoring, docking, and vessel handling as directed by the Boat Captain.</span></li>
<li><span>Support dive center operations, including cylinder handling, equipment loading/unloading, and general organization.</span></li>
<li><span>Contribute to a positive and professional onboard environment for guests and crew.</span></li>
</ul>
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<p><span><strong>2. Pre-Opening Support</strong></span></p><br><br>
<ul>
<li><span>Assist in the setup and readiness of marine assets prior to operations.</span></li>
<li><span>Support cross-functional teams during the delivery phase to ensure operational requirements are met.</span></li>
<li><span>Develop familiarity with local navigation routes, dive sites, and marine conditions.</span></li>
</ul>
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<p><span><strong>3. Operational Responsibilities (Post-Opening)</strong></span></p><br><br>
<ul>
<li><span>Assist in the safe embarkation and disembarkation of guests.</span></li>
<li><span>Support diver drop-offs and pick-ups in accordance with established dive protocols.</span></li>
<li><span>Monitor safety conditions onboard and escalate any risks or concerns to the Boat Captain.</span></li>
<li><span>Assist in maintaining vessel logs, checklists, and daily operational records.</span></li>
<li><span>Conduct routine checks on safety equipment and report any deficiencies.</span></li>
<li><span>Support basic troubleshooting of vessels and outboard engines where applicable.</span></li>
<li><span>Ensure all equipment and onboard areas are properly secured and maintained.</span></li>
<li><span>Assist in delivering a smooth and enjoyable guest experience throughout the journey.</span></li>
</ul>
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<p><span><strong>4. Health, Safety, Environment & Quality</strong></span></p><br><br>
<ul>
<li><span>Adhere to all marine safety standards, emergency procedures, and operational protocols.</span></li>
<li><span>Support the implementation of safety drills and emergency preparedness measures.</span></li>
<li><span>Ensure compliance with environmental regulations and promote responsible marine practices.</span></li>
<li><span>Maintain a clean, safe, and organized working environment onboard.</span></li>
</ul>
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<p><span><strong>5. Policies, Procedures & Reporting</strong></span></p><br><br>
<ul>
<li><span>Follow all company policies, SOPs, and maritime guidelines.</span></li>
<li><span>Assist in maintaining accurate records, including maintenance logs and operational checklists.</span></li>
<li><span>Report incidents, hazards, or maintenance issues promptly to the Boat Captain and management.</span></li>
</ul>
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<p><span><strong>6. Continuous Improvement</strong></span></p><br><br>
<ul>
<li><span>Support initiatives aimed at improving operational efficiency, safety, and guest experience.</span></li>
<li><span>Actively contribute to team development and operational best practices.</span></li>
</ul>
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<p><span><strong>Job Requirements</strong></span></p><br><br>
<p><span><strong>Qualifications & Experience</strong></span></p><br><br>
<ul>
<li><span>Relevant marine or boating experience, preferably within a dive or tourism environment.</span></li>
<li><span>Basic knowledge of vessel operations, navigation, and safety procedures.</span></li>
<li><span>Experience supporting boat operations or working as a deckhand is preferred.</span></li>
<li><span>Familiarity with diving operations and handling divers is an advantage.</span></li>
<li><span>Basic mechanical knowledge of boats and outboard engines is desirable.</span></li>
</ul>
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<p><span><strong>Core Competencies</strong></span></p><br><br>
<ul>
<li><span>Basic proficiency in spoken English; Arabic is an advantage.</span></li>
<li><span>Strong commitment to safety and operational discipline.</span></li>
<li><span>Positive attitude with a strong customer service mindset.</span></li>
<li><span>Ability to work in a physically demanding, outdoor marine environment.</span></li>
<li><span>Strong teamwork and communication skills.</span></li>
<li><span>High level of attention to detail and reliability.</span></li>
<li><span>Ability to remain calm and responsive in high-pressure situations.</span></li>
<li><span>Professional demeanor aligned with luxury hospitality standards.</span></li>
<li><span>Willingness to learn and develop within marine operations.</span></li>
</ul>
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<p><span><strong>Desirable Skills</strong></span></p><br><br>
<ul>
<li><span>Additional language proficiency (preferably Arabic).</span></li>
<li><span>Entry-level maritime certification or training.</span></li>
<li><span>Interest or background in marine conservation and sustainability.</span></li>
</ul>
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<p><span><strong>Job Context</strong></span></p><br><br>
<ul>
<li><span>Operates within a luxury marine tourism and dive center environment.</span></li>
<li><span>Requires flexibility to work extended hours, including weekends and peak seasons.</span></li>
<li><span>Involves daily on-water activities and exposure to varying weather and sea conditions.</span></li>
<li><span>Provides a development pathway toward a Boat Captain role.</span></li>
</ul>
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Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Saudi - Makkah
<strong>Description<br><br></strong>About Amazon:<br><br>At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. Today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.<br><br>Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. Our Fulfillment Centers are at the heart of Amazon’s world-class and rapidly growing network. They’re where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers!<br><br>With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.<br><br><strong>About The Role<br><br></strong>"Due to government regulations, this position is open only to Saudi nationals."<br><br>The Learning Area Manager is an active member of the Fulfillment Center Operations Learning team, driving and supporting network-wide initiatives. Successful candidates will have a creative, true hands-on approach to execute the day to day actions ensuring daily and weekly compliance is met and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority.<br><br>Furthermore, the role will partner very closely with Operations and there will be a requirement to understand the warehouse process operation. Execution skills are a must in being able to deliver daily coaching to support the development of our warehouse associates. The role will be based in our Fulfillment Center, in a fast-paced consumer goods environment.<br><br><strong>The Learning Area Manager Will<br><br></strong>Actively manage a team of Learning Associates including their deployment, development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs. Act as a proactive and productive liaison/partner with the corporate department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.<br><br>Below is not a conclusive list of tasks and is not intended to cover a comprehensive listing of duties or responsibilities. Duties, responsibilities and activities may change, and sometime new ones may be assigned depending on role requirement and business needs.<br><br><strong>Responsibilities<br><br></strong>Employee Development:<br><br><ul><li> Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.).</li><li> Implement and execute training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).</li><li> Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.</li><li> Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.</li><li> Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Trans performance goals and required YOY improvements. Provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.</li><li> React quickly and efficiently to production imperatives, scheduling conflicts and network-wide roll outs.</li><li> Ensure and drive best practices standardization across all departments and sites.</li><li> Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.<br><br></li></ul><strong>Execution & Analysis<br><br></strong><ul><li> Ensure that training is tracked and recorded, including progress and skill sets.</li><li> As needed, manage grant proposals including implementation, tracking and relationship management.</li><li> Create, manage and update training content and associate compliance audits.</li><li> Administer methods for gathering and tracking training metrics.</li><li> Analyze and understand data to suggest improvements for training and operations.</li><li> Track and communicate Learning Department goals, assignments and progress locally and at a network level.</li><li> Take ongoing responsibility for ensuring that the First, Middle and Last Mile Transportation is operating safely and take immediate action to correct where necessary.</li><li> Owner of PIT Training Program and maintains proper documentation related to PIT certification.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li> A completed Bachelor’s Degree</li><li> Experience delivering training/information to peers, hourly associates, and management.</li><li> Experience working with hourly employees, as well as exempt personnel</li><li> Experience coaching and delivering messages related to performance.</li><li> Experience developing and implementing goals and strategies based on broader organization goals.</li><li> Experience interpreting data analytics</li><li> Proficiency in computer usage, email, MS Office Suite</li><li> Fluency in additional languages and knowledge of the employment framework within the region are desirable.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.</li><li> Ability to prioritize, manage and complete projects with tight deadlines.</li><li> Desire to thrive in a dynamic, growing environment.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li> 2+ years of employee and performance management experience</li><li> Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li> Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li> Speak, write, and read fluently in English</li><li> Experience in MS Office, with an emphasis on Excel<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> 1+ years of performance metrics, process improvement or lean techniques experience<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Afaq - Warehouse Branch<br><br>Job ID: A3182605
Saudi - Riyadh
<p>About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the opportunity to create impact at scale tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters to you, to your community, and to the world. Progress starts with you. Job Description Overview: Senior Account Executive Manager Merchant Retail, Riyadh Big ideas and bigger ambitions? Fascinated by the future and captivated by technology? You belong here. We re rounding up the brightest minds to innovate with us across the technology landscape. We need fresh thinking, daring suggestions and raw creativity. We re in the business of shaping the future everybody s future. Our customers and our employees alike. We are Visa. Think you know us? We don t deal in money, numbers or figures. We build the ground-breaking technologies and bold solutions that keep our world ticking over, connecting us all, every single day. It’s our people that keep things running smoothly at Visa. That’s why we invest in each and every one of our staff individually. We want them to grow with us, stick with us and help us reach even dizzier, and more extraordinary new heights. We’re targeting dynamic thinkers who can get going quickly with our latest exciting job opportunities. What’s it all about: Our mission is to develop Merchant Partnerships across the retail segment in CEMEA. The team engages across multiple functions within the Visa organization to bring the very best of Visa s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners, and clients. This role will act as the regional subject matter authority, driving differentiated value for Visa s top retail merchants by combining data driven insights, product expertise, commercialization strategy, and best practice replication across markets. The role will partner closely with local market teams, global product, consulting & analytics, and cross border solutions to accelerate growth, wallet share, and innovation in the retail ecosystem. We are looking for a sales and business development expert in a B2B environment with relevant experience in credit cards issuing business. You will be responsible for managing the assigned client relationships, developing new businesses and program implementations. You will also be responsible for supporting growth of retail merchants in the CEMEA region for Visa. This role requires leadership, vision, and creativity to develop the overall strategy, drive the expansion of Visa products and solutions, and lead the overall commercialization of Visa’s business development objectives. In turn deliver the best of Visa solutions to our clients and help them meeting their business objectives. This role will be part of the merchant organization in Visa which sits under the broader Merchant, Global Client, Tech partners and Acquiring team. This role will collaborate with teams from functions across Visa such as solutions, consulting & analytics, finance, merchant sales, issuer relationship, customer support, and marketing. Externally, this role will collaborate with key client executives. So what do we expect of you, day to day: Act as the retail SME on industry trends, payment flows and retail economics. Develop and execute customized account strategy, objectives and plans to increase revenue and market share for select strategic partner accounts in CEMEA Executive level pitches and workshops RFP responses and negotiation strategy Business casing and monetization models Lead selected strategic regional or global retail merchant engagements directly. Identify, document, and replicate winning use cases across markets and retail vertical. Enable markets to move faster by providing templates, frameworks, benchmarks, and case studies. Build forums and communities of practice across retail specialists. Lead the account and relationship management and sales plan for these accounts, ensuring that the client’s business objectives are met Support the development, negotiation and signing of proposals by working with various internal stakeholders and relationships with strategic partner executives Own and manage portfolio of Merchant Partnerships within the retail vertical. Identify new and ongoing requirements, introduce new products or services, and grow the business. Conduct financial and business analysis of strategic opportunities for Visa capabilities that increase revenue for both parties through a deep understanding of the partners business and evolving industry context, including payment strategy and solutions Serve as internal and external thought leader responsible for communicating Visa's and merchant partnership vision, strategy and perspective within a rapidly evolving industry Partner with peers in other functional areas - e.g., marketing, analytics, risk, innovation and across regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources Continuously review CEMEA landscape, identifying and developing partnerships, venture or acquisition opportunities that will position Visa as the market Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Relevant Bachelors degree, MBA preferred Proven ability in B2B sales, negotiating business agreements and driving commercial results in retail industry. Extensive experience in payment products - credit cards, pre-paid, etc. Portfolio P&L expertise, with analytics orientation. Demonstrated experience in building and leveraging strong relationships at multiple levels including C level executives of the clients. Ability to work independently and in collaboration within a complex, cross functional and matrix environment. Excellent written and oral communication and presentation skills. Proficient in Microsoft Word, Excel, and PowerPoint, AI tools and agents.</p>
Saudi - Jeddah
The Plant Propagator is responsible for the propagation, establishment, and management of plant material required to support the Botanic Gardens' living collections, displays, conservation programmes, and horticulture operations. The role applies a range of propagation methods, including seeds, cuttings, grafting, division, and other vegetative techniques, to produce healthy and genetically appropriate plant stock. The Plant Propagator will manage nursery areas and propagation stock, develop and refine propagation protocols for rare, endangered, and difficult-to-propagate species, and monitor plants through the different stages of establishment. The role will maintain detailed propagation records and evaluate success rates to continuously improve propagation techniques and support the long-term sustainability and conservation value of the Botanic Gardens' plant collections. The work location would be in Thuwwal, Saudi Arabia.<br>Scope of Work Propagate plants using a range of techniques, including seeds, cuttings, grafting, budding, layering, division, and other appropriate vegetative propagation methods. Select appropriate propagation techniques according to species characteristics, seasonal requirements, plant condition, and collection objectives. Collect, prepare, process, and appropriately store seeds and vegetative propagation material. Assess the quality and viability of propagation material prior to use. Prepare appropriate propagation media and containers according to species-specific requirements. Apply appropriate seed treatments, including scarification, stratification, soaking, or other pre-germination treatments where required. Prepare and treat cuttings and other vegetative material to promote successful rooting and establishment. Undertake grafting, budding, division, and other specialist propagation activities where appropriate. Monitor germination, rooting, establishment, growth, and overall plant health throughout the propagation process. Propagate plants using a range of techniques, including seeds, cuttings, grafting, budding, layering, division, and other appropriate vegetative propagation methods. Select appropriate propagation techniques according to species characteristics, seasonal requirements, plant condition, and collection objectives. Collect, prepare, process, and appropriately store seeds and vegetative propagation material. Assess the quality and viability of propagation material prior to use. Prepare appropriate propagation media and containers according to species-specific requirements. Apply appropriate seed treatments, including scarification, stratification, soaking, or other pre-germination treatments where required. Prepare and treat cuttings and other vegetative material to promote successful rooting and establishment. Undertake grafting, budding, division, and other specialist propagation activities where appropriate. Monitor germination, rooting, establishment, growth, and overall plant health throughout the propagation process. Identify and address propagation problems, including poor germination, rooting failure, disease, pest infestation, nutrient deficiencies, and environmental stress. Manage and maintain nursery and propagation areas, ensuring appropriate growing conditions, hygiene, organisation, and plant-care standards. Manage nursery plant stock to meet the requirements of garden collections, seasonal displays, replacement planting, conservation programmes, and other horticulture activities. Monitor and manage irrigation, humidity, shade, temperature, growing media, fertilisation, and plant nutrition within propagation and nursery areas. Coordinate the movement of successfully propagated plants from propagation areas into nursery, greenhouse, indoor, or outdoor garden environments. Support appropriate hardening and acclimatisation of young plants prior to establishment within garden collections. Develop, test, document, and refine species-specific propagation protocols, particularly for rare, endangered, sensitive, and difficult-to-propagate plant species. Conduct propagation trials to identify methods that improve germination, rooting, survival, and establishment rates. Collaborate with curators, botanists, horticulturists, conservation specialists, and other technical staff to identify propagation priorities. Support ex situ conservation and collection-development programmes through propagation of priority plant species. Ensure propagation activities maintain appropriate provenance and collection information for conservation and scientifically important material. Maintain detailed records of propagation activities, methods, source material, dates, treatments, environmental conditions, quantities, germination rates, rooting rates, losses, and overall success rates. Maintain accurate nursery stock inventories and update relevant plant collection or propagation databases. Analyse propagation outcomes and use results to improve future propagation protocols and practices. Implement appropriate nursery hygiene, sanitation, plant-health, and biosecurity procedures. Support Integrated Pest Management (IPM) within nursery and propagation areas. Maintain propagation tools, equipment, facilities, and work areas in a clean, safe, and operational condition. Ensure propagation activities comply with applicable health and safety, environment, biosecurity, and horticulture operating procedures. <br><br>Requirements<br><br>Bachelor's degree in Horticulture, Botany, Plant Sciences, Plant Biology, or a related discipline. Specialist training or certification in plant propagation, nursery management, seed technology, grafting, or related horticulture disciplines is advantageous. Additional training in rare plant propagation, seed conservation, nursery biosecurity, or plant conservation is advantageous. Minimum 5+ years of relevant professional experience in plant propagation and nursery horticulture. Demonstrated experience propagating plants using multiple methods, including seeds and cuttings. Practical experience with grafting, budding, layering, division, and other vegetative propagation techniques is highly desirable. Experience selecting, collecting, preparing, and handling seed and vegetative propagation material. Demonstrated experience with seed germination, dormancy-breaking treatments, and seedling establishment. Practical experience preparing and rooting cuttings using appropriate growing media, environmental conditions, and rooting treatments. Experience managing nursery areas and plant stock for botanic, horticulture, landscape, conservation, or comparable plant collections. Experience monitoring and managing irrigation, humidity, temperature, shade, growing media, and plant nutrition within nursery and propagation environments. Experience monitoring plant health and addressing pests, diseases, nutrient deficiencies, and environmental stresses during propagation. Demonstrated experience developing, testing, or refining plant propagation protocols. Experience propagating rare, endangered, sensitive, or difficult-to-propagate species is preferred. Experience supporting ex situ conservation, botanical collection development, or conservation propagation programmes is advantageous. Experience with the hardening, acclimatisation, and establishment of propagated plants into nursery, greenhouse, or garden environments. Demonstrated experience maintaining detailed propagation records and monitoring germination, rooting, survival, and success rates. Experience maintaining nursery stock inventories and plant provenance or accession information. Experience implementing nursery hygiene, sanitation, biosecurity, and Integrated Pest Management practices. Experience collaborating with horticulturists, botanists, curators, researchers, and conservation specialists on propagation programmes. Previous experience within a botanic garden, nursery, arboretum, conservation facility, research institution, seed facility, or comparable horticulture environment is preferred.
Saudi - Jeddah
Company Overview SVAX is a biologics and biosimilars biopharmaceutical company based in Jeddah, Saudi Arabia, building a fully integrated biopharmaceutical platform spanning R&D, regulatory affairs, clinical development, and commercial-scale manufacturing. Aligned with Saudi Vision 2030 and the National Biotech Strategy, SVAX is scaling its organizational infrastructure to meet the governance, risk, and compliance expectations of institutional investors, strategic partners, and regulatory authorities as it expands its commercial operations.<br>Position Summary SVAX is establishing an Internal Audit function as a newly created role, reporting functionally to the Board of Directors and administratively to the Chief Operating Officer. This is a foundational, high-visibility position responsible for designing and operationalizing SVAX's internal audit charter, methodology, and annual audit plan from the ground up, appropriate to a growth-stage biotech scaling toward GMP manufacturing, clinical trial execution, and institutional/strategic investment (e.g., equity partners, joint ventures, and licensing agreements). The successful candidate will bring a blend of traditional internal audit rigor (financial controls, corporate governance, risk management) with sector-specific fluency in GxP quality systems, clinical and regulatory compliance, and the operational realities of a startup biopharma organization operating within the Kingdom's regulatory framework.<br>Key Responsibilities 1. Audit Function Design & Governance• Draft and formalize the Internal Audit Charter, methodology, and risk-based annual audit plan for Board Audit Committee approval.• Establish internal audit policies, procedures, and reporting templates consistent with the Institute of Internal Auditors (IIA) International Professional Practices Framework (IPPF).• Align the function with the CMA's Corporate Governance Regulations and applicable Ministry of Commerce requirements for joint-stock/closed companies.• Build a company-wide risk register/risk universe covering financial, operational, regulatory, clinical, manufacturing, and third-party/vendor risk.2. Financial & Operational Audits• Plan and execute financial control audits (revenue recognition, procurement-to-pay, treasury, payroll, fixed assets, grant/loan compliance) to safeguard assets and ensure the integrity of financial reporting.• Evaluate the design and operating effectiveness of internal controls over financial reporting, in line with SOCPA (Saudi Organization for Chartered and Professional Accountants) standards and good governance practice appropriate to the company's growth stage.• Conduct operational audits across procurement, contracting, and business development activities, including joint ventures, licensing, and distribution agreements.• Support compliance with Zakat, Tax and Customs Authority (ZATCA) obligations relevant to internal control review.3. GxP, Quality & Regulatory Compliance Audits• Partner with Quality Assurance and Regulatory Affairs to conduct internal audits of GMP, GCP, and GLP compliance, data integrity, and quality management systems (QMS) ahead of SFDA inspections.• Support inspection-readiness assessments for manufacturing facility licensure, clinical trial conduct, and product registration/dossier submissions.• Monitor closure of CAPAs (Corrective and Preventive Actions) arising from internal audits, regulatory inspections, and quality deviations.4. Risk Management & Corporate Governance• Serve as a key contributor to the enterprise risk management (ERM) framework, identifying and escalating emerging risks (clinical, regulatory, financial, cybersecurity, third-party).• Support the Procurement Committee, Board, and NRC with independent assurance over governance processes, related-party transactions, and conflict-of-interest matters.• Lead or coordinate fraud risk assessments and, where required, internal investigations, in coordination with the National Anti-Corruption Commission (Nazaha) reporting obligations where applicable.5. Third-Party & Vendor Audits• Audit CDMO/CMO relationships, licensing partners, and critical suppliers for contractual, quality, and financial compliance.• Assess controls within joint ventures and strategic partnerships for adherence to agreed governance and reporting obligations.6. Reporting & Continuous Improvement• Prepare clear, risk-prioritized audit reports and present findings to the Audit Committee, CEO, and COO, with actionable remediation plans and follow-up tracking.• Liaise with external auditors to align scope, avoid duplication, and support statutory audit and due diligence processes (including investor/board-level due diligence).• Champion a culture of accountability, transparency, and continuous improvement across the organization.<br>Qualifications Education• Bachelor's degree in Accounting, Finance, Life Sciences, or a related field (required).• Master's degree (MBA, MSc) is a plus. Certifications (one or more strongly preferred)• SOCPA Fellowship / Saudi CPA• Certified Internal Auditor (CIA)• Certified Information Systems Auditor (CISA)• Certified Fraud Examiner (CFE)<br>Experience• 3–7 years of progressive internal audit, external audit (Big 4 or equivalent), or compliance experience, with at least 3 years in a biotech, pharmaceutical, life sciences, or other regulated/GxP industry.• Demonstrated experience building or scaling an internal audit function within a growth-stage or pre-commercial organization is highly valued.• Working knowledge of GMP, GCP, and/or GLP regulatory frameworks and their intersection with quality and operational risk.• Experience supporting institutional investor due diligence, joint ventures, or licensing transactions is a plus.• Strong familiarity with SFDA regulatory requirements, CMA Corporate Governance Regulations, and the broader Saudi/GCC regulatory environment. Skills & Competencies• Strong analytical and risk-assessment capabilities; ability to translate findings into practical, business-relevant recommendations.• High personal integrity, independence, and sound professional judgment.• Excellent written and verbal communication skills in Arabic and English, including Board- and Committee-level reporting.• Proficiency with ERP systems, audit management software, and data analytics tools (e.g., Excel, Power BI, ACL/IDEA).• Ability to operate autonomously in a fast-paced, resource-constrained startup environment while maintaining rigorous audit standards.<br>Location & Employment type • Location: Jeddah, Kingdom of Saudi Arabia (on-site/hybrid per company policy)• Employment Type: Full-time• Travel: Occasional travel to manufacturing/clinical sites and partner locations as required
Saudi - Medina
Additional Information<br><br>Job Number 26118062<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Rooms Team<br><br> Champions the brand’s service vision for product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Monitors and promotes room rates, specials, and promotions at the residence.<br><br>Managing Profitability<br><br> Analyzes service issues and identifies trends. Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. Reviews and audits expenses.<br><br>Managing Revenue Goals<br><br> Monitors Rooms operations sales performance against budget. Reviews reports and financial statements to determine Rooms operations performance against budget. Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses. Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br><br>Ensuring and Providing Exceptional Customer Service<br><br> Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Interacts with guests to obtain feedback on product quality and service levels. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensures that employees understand expectations and parameters for Room duties. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br><br>Managing and Conducting Human Resources Activities<br><br> Interviews and hires employees. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Saudi - Medina
Additional Information<br><br>Job Number 26118062<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Rooms Team<br><br> Champions the brand’s service vision for product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Monitors and promotes room rates, specials, and promotions at the residence.<br><br>Managing Profitability<br><br> Analyzes service issues and identifies trends. Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. Reviews and audits expenses.<br><br>Managing Revenue Goals<br><br> Monitors Rooms operations sales performance against budget. Reviews reports and financial statements to determine Rooms operations performance against budget. Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses. Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br><br>Ensuring and Providing Exceptional Customer Service<br><br> Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Interacts with guests to obtain feedback on product quality and service levels. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensures that employees understand expectations and parameters for Room duties. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br><br>Managing and Conducting Human Resources Activities<br><br> Interviews and hires employees. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون.انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
Saudi - Jeddah
About The Role<br><br>We are seeking a Senior Associate to manage end‑to‑end post‑trade custody operations for the Saudi Arabia (KSA) market, covering securities settlement, cash & FX operational support, corporate actions and income, reconciliations, and onboarding/account setup – Sunday to Thursday. This role requires strong familiarity with local market practices and a solid understanding of the KSA post‑trade ecosystem: trading on Saudi Exchange, clearing via Muqassa (CCP), and depository/settlement via Edaa, with settlement cash movements supported through SAMA.<br><br>Why this role is important to us<br><br>State Street is one of the world’s largest global custodians, with over USD 51.7 trillion in AUC/A, and is executing a growth strategy that includes expanding direct market presence.<br><br>As part of this strategy, the Kingdom of Saudi Arabia (KSA) is a priority market, supported by Vision 2030 reforms, increasing foreign participation, and strong institutional demand.<br><br>This Role Is Critical To<br><br>Enabling scalable market entry and growth by delivering strong, controlled post‑trade operations aligned to local market infrastructure and rules. Ensuring a high-quality client experience through timely settlement, strong exception management, and robust controls as KSA market activity expands. Supporting the firm’s ability to deepen relationships with key institutional clients as the market evolves.<br><br><br>Key Responsibilities (KSA-specific)<br><br> Clearing & settlement operations (Cash Market – Equities / ETFs / Sukuk & Bonds as applicable) Manage settlement processing for Saudi Exchange transactions settling at Edaa, ensuring accurate, timely completion across relevant cycles (e.g., T+2 for normal exchange trades; negotiated deals T+0–T+5; buy‑ins T+0, as applicable). Reconcile and validate trade/settlement obligations by aligning client instructions and broker confirmations with clearing outcomes (Muqassa) and settlement processing (Edaa); investigate and resolve exceptions promptly. Monitor settlement status proactively, manage potential fails, and follow KSA fails workflows noting that fails management procedures are defined and conducted by Muqassa, with Edaa rollover/cancellation and market-claim handling where applicable. Manage lifecycle of settlement instructions (including amendments/cancellations/partial settlement where permitted) in line with Edaa procedures and local cut‑offs. Cash settlement & funding (SAMA) Ensure funding readiness for DvP settlement, understanding that KSA settlement is gross on the securities leg and netted on the cash leg, with cash settlement executed via SAMA settlement member accounts. Perform cash reconciliations linked to settlement activity; investigate breaks and drive timely resolution within cut‑offs. FX operations (operational support) Process FX-related operational activities supporting settlement and client cash requirements (settlement-linked and standalone requests per operating model), validating confirmations and ensuring correct value dating and SSI usage. Corporate actions, dividends & income Manage corporate actions and income events, ensuring accurate entitlements, timely postings, and robust reconciliations; coordinate vendor feeds and security setup with internal market data/static data teams as required. Client onboarding & investor identification Support onboarding/account setup and documentation in line with Edaa account structures and membership rules; ensure correct capture/validation of investor identification in Edaa’s framework (Investor Identification Number / Investor ID). Support QFI onboarding requirements within the local custody/account operating model to ensure settlement readiness. Messaging, controls & stakeholder management Use SWIFT ISO 15022 (MT) and exposure to ISO 20022 (MX) standards for settlement/reconciliation/corporate actions messaging with clients/custodians and market counterparts, supporting high STP and clean exception handling. Execute daily controls and checklists on time; ensure adherence to local cut‑offs and internal policies; escalate high‑risk/time‑sensitive issues with clear impact articulation. Partner with internal teams (Operations, Risk, Client Services) and external stakeholders (brokers, clearing/settlement participants, custodians, relevant market entities) to resolve issues and improve outcomes.<br><br><br>Experience & Preferred Qualifications<br><br>Bachelor’s degree (or above) in Finance, Accounting, or related field.3–5 years’ experience in custody/post‑trade operations (KSA market experience strongly preferred). Strong understanding of KSA post‑trade flow across Muqassa (clearing/CCP) and Edaa (CSD/settlement), and the implications of T+2 and DvP cash settlement via SAMA. Strong analytical/problem-solving skills, attention to detail, ability to work under strict cut-offs, and strong stakeholder management.<br><br><br>About State Street<br><br>Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.<br><br>We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.<br><br>As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.<br><br>Discover more information on jobs at StateStreet.com/careers<br><br>Read our CEO Statement<br><br>Job ID: R-785323
Saudi - Jeddah
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division<br><br>Key Accountability Areas<br><br>Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability. Align operational goals with the company’s overall business strategy and ensure cross-functional teams are working toward shared objectives. Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service. Drive operational innovation through automation, technology adoption, and process improvements. Ensure processes are scalable and adaptable to support business expansion. Establish and monitor KPIs to track and measure operational performance across key areas. Standardize processes and reporting systems to ensure consistency and transparency across the operations department. Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement. Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction. Implement change management practices to ensure successful adoption of new processes, systems, or technologies. Develop and implement robust fraud prevention strategies. Analyze transaction data to identify patterns and anomalies. Collaborate with technology teams to enhance fraud detection algorithms. Train and educate operational staff on fraud prevention best practices. Continuously monitor and adapt fraud prevention measures. Analyze cancellation patterns to identify common reasons Implement measures to reduce cancellations Minimize the impact of cancellations on resources Investigate failed deliveries (e.g., incorrect addresses, customer unavailability). Enhance address validation during order placement. Implement real-time tracking and communication features for customers and drivers. Leverage data analytics to identify wastage trends. Use predictive models to anticipate potential wastage scenarios. Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents. Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration. Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency. Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs. Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence. Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation. Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue. Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations. Lead efforts to automate manual processes within the delivery ecosystem. Evaluate and implement technology solutions (e.g., route optimization, order tracking). Enhance customer self-service options through intuitive app features. Monitor automation performance and iterate for continuous improvement. Establish clear KPIs for compensation effectiveness. Measure the impact of compensation decisions on operational performance.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>10 -12 years of experience in operations, process improvement, or operational excellence roles Strong knowledge of operational improvement methodologies Strong problem-solving skills Advance analytical skills Leadership skills<br><br>Education And Certifications<br><br>Bachelor’s degree in business management, or a related field Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.
Service Charges & Revenue Director Estate - Management | City Assets Management
Accounting, Finance & Banking
Jacobs Engineering Group Inc
Saudi - Riyadh
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Industry <br> Cities & Places <br>
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<p>At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.</p><br><br>
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<br> Your impact <br>
<p>At Jacobs, we push the limits of what’s possible to make the world smarter and more connected. We are a key delivery partner on one of Saudi Arabia’s flagship giga projects and a central pillar of Vision 2030, located approximately 45 km southwest of Riyadh. Designed as the Kingdom’s future capital of entertainment, sports, and culture, this landmark development aims to diversify the economy and enhance quality of life through a mix of world-class attractions, residential communities, and natural landscapes, while generating significant employment and enabling long-term, sustainable growth.</p><br><br><br><p>About the Opportunity:</p><br><br><p>The Service Charges & Revenue Director is responsible for developing and overseeing the city-wide service charge framework, governance model, cost allocation methodologies, and revenue optimization strategy across the city. The role ensures operational costs, shared services, and common infrastructure expenses are accurately allocated and recoverable where applicable. Acting as the custodian of the service charge model, it provides governance and assurance over cost recovery processes and financial assumptions. The position also identifies and evaluates revenue opportunities across city assets and infrastructure, working closely with Finance, Asset Management, City Operations, and district stakeholders to support long-term financial sustainability, resilience, and value optimization.</p><br><br><br><p>Role Responsibilities:</p><br><br><ul><li>Develop and govern the city-wide service charge framework, policies, methodologies, and cost allocation principles, ensuring transparency, consistency, and compliance.</li><li>Own and maintain the city-wide service charge model, coordinating inputs from Finance, Asset Management, City Operations, districts, and operators to ensure accurate cost recovery.</li><li>Lead the identification, assessment, and business case development of revenue-generating opportunities across city assets, infrastructure, facilities, and services.</li><li>Integrate operational expenditure, lifecycle costs, renewal obligations, and long-term funding requirements into service charge and cost recovery strategies.</li><li>Monitor cost recovery performance, financial risks, affordability, revenue leakage, and operational sustainability, providing assurance and improvement recommendations.</li><li>Develop governance reports, dashboards, and management information to support leadership decision-making on service charges, revenue, and financial performance.</li><li>Collaborate with districts, operators, Finance, Asset Management, and City Operations to align service levels, charging structures, and recovery methodologies.</li><li>Manage consultants and external advisors, ensuring studies, financial assessments, benchmarking, and recommendations support strategic objectives.</li><li>Lead stakeholder engagement and resolution of service charge, cost allocation, and revenue-related issues through structured governance processes.</li><li>Drive continuous improvement, benchmarking, and value optimization initiatives to enhance financial resilience, operational sustainability, and cost recovery effectiveness across the city.</li></ul>
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<br> Here's what you'll need <br>
<p>Role Requirements:</p><br><br><ul><li>Bachelor’s degree in Finance, Accounting, Economics, Real Estate, Asset Management, Business Administration, Commercial Management, or a related field; Master’s degree and relevant professional certifications are preferred.</li><li>15+ years of experience in service charges, commercial management, cost recovery, financial planning, real estate, asset management, infrastructure operations, or related disciplines, including senior leadership experience.</li><li>Proven expertise in developing and governing service charge models, cost allocation methodologies, cost recovery frameworks, and financial sustainability strategies.</li><li>Strong experience in revenue optimization, commercial evaluations, business case development, financial modelling, and executive-level decision support.</li><li>Experience collaborating across Finance, Operations, Asset Management, governance functions, consultants, and external stakeholders within complex multi-stakeholder environments.</li><li>Advanced knowledge of service charge governance, lifecycle cost integration, OPEX analysis, benchmarking, performance reporting, commercial oversight, and long-term operational sustainability.</li></ul><br><p>Jacobs. A world where you can. From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. </p><br><br><p>With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. </p><br><br><p>Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. </p><br><br><p>#LI-SJ2</p><br><br>
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<br> From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.<br>
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With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br>
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No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.<br>
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<p>Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.</p><br><br>
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<p>Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.</p><br><br>
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<br> Locations <br> CityStateCountry<br>RiyadhAll SA RegionsSaudi Arabia<br>
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5+ years </div>
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Rosewood Hotels and Resorts
Saudi - Riyadh
<p>Responsible for the management of all aspects of the outlet functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.</p><p><strong>Responsibilities:</strong></p><ul><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Maintain complete knowledge of: a. All brands for non-alcoholic selections available in restaurant. b. The characteristics and description of every wine/champagne by the glass and major wines on the wine list. c. Designated glassware and garnishes for drinks. d. All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices. e. Daily menu specials, 86 items. f. Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code. g. P.O.S. and manual system procedures. h. Daily house count, arrivals/departures, V.I.P.'s. i. Scheduled in-house group activities, locations and times. j. Correct maintenance and use of equipment. k. All department policies/service procedures. l. Seven Rooms system m. Well versed with Costing and BirchStreet system for ordering. n. Well versed with Oasys for the Payroll Check storage areas for proper supplies, organization and cleanliness.</li><li>Instruct designated associates to rectify any cleanliness/organization deficiencies.</li><li>Establish par levels for supplies and equipment.</li><li>Complete requisitions to replenish shortages or additional items needed for the anticipated business.</li><li>Requisition linen required for business and assign staff to transport such to the restaurant.</li><li>Meet with the Chef to review daily specials and 86 items, update board throughout shift.</li><li>Ensure that staff are aware of such.</li><li>Periodically check with the Front Desk to review updates on house count and arrivals.</li><li>Review of sales for previous day; resolve discrepancies with Accounting.</li><li>Track revenue against budget.</li><li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.</li><li>Adjust schedules throughout the week to meet the business demands.</li><li>Ensure that staff report to work as scheduled.</li><li>Document any late or absent associates.</li><li>Coordinate breaks for staff.</li><li>Assign work and side duties to staff in accordance with departmental procedures.</li><li>Communicate additions or changes to the assignments as they arise throughout the shift.</li><li>Identify situations, which compromise the department's standards and delegate these tasks.</li><li>Monitor the preparation of station assignments, ensuring compliance with departmental standards.</li><li>Conduct Pre-Shift meetings (briefing) with staff and review all information pertinent to the day's business.</li><li>Conduct De-Briefing post the operations for each meal period.</li><li>Inspect grooming and attire of staff; rectify any deficiencies.</li><li>Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective associates.</li><li>Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associates.</li><li>Inspect table set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective associates.</li><li>Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order.</li><li>Direct respective associates to rectify deficiencies.</li><li>Ensure that the Hostess Desk is clean, organized and stocked with designated supplies.</li><li>Review the Seven Rooms system, pre-assign designated tables and follow up on all special requests.</li><li>Ensure that specified number of menus, both food and beverages are available and are in good condition for each meal period.</li><li>Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, supply of stock and organization.</li><li>Monitor and assist Hostess in greeting and escorting guests to their tables according to Standard of Procedure.</li><li>Ensure that tables are set up to their best to service the guests.</li><li>Anticipate heavy business times and organize procedures to handle extended waiting lines.</li><li>Anticipate guest s needs, respond promptly and acknowledge all guests.</li><li>Always promote positive guest relations.</li><li>Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.</li><li>Monitor and handle guest complaints and ensuring guest satisfaction.</li><li>Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction.</li><li>Check the status of all orders and ensure that they are delivered within designated timelines.</li><li>Monitor and ensure that all tables are cleared up and reset according to department procedures.</li><li>Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas.</li><li>Assist all associate with their job functions to ensure optimum service to guests.</li><li>Answer outlet phone within 3 rings, using correct verbiage and telephone etiquette as per SOP.</li><li>Access all functions of the P.O.S. system in accordance with specifications.</li><li>Handle void checks in accordance with Accounting procedures.</li><li>Assist Servers with expediting payment challenges.</li><li>Ensure all cashiering procedures are processed in compliance with Accounting standards.</li><li>Issue manual checks when the system is down and ensure accountability in such situations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum three years experience as an Assistant Restaurant Manager/ Captain, preferably in a luxury or ultra-luxury environment.</li><li>High school graduate, some college.</li><li>Must be able to perform job functions with attention to detail, speed and accuracy, prioritize, organize and follow-up; be a clear thinker, remain calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Knowledge of various food service styles (i.e., French service, Russian service, Tableside Flamb service, Butler style service); ability to satisfactorily communicate in English with guests, management and co-workers to their understanding; ability to compute basic mathematical calculations; familiarity with food and beverage cost controls.</li><li>Required to speak, read and write English, with fluency in other languages preferred.</li><li>Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li></ul>
Saudi - Al Ahsa
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>The HYCO Shift Supervisor is accountable for managing and supervising the operations staff which include Boardman, Lead Operators and Field Operators for the facility having two HYCO Steam Methane Reformer, one Off-Gas PSA facility & Hydrogen Import Pipeline Facility. The HYCO Shift Supervisor will manage the day-to-day shift operations which include daily customer production meetings, insuring daily operational targets are achieved, interfacing with the Maintenance and Engineering teams to ensure the safe and reliable operation of the site. The HYCO Shift Supervisor will be responsible to ensure the Operations staff is properly trained to support the operations in addition to the incumbent execute daily tasks which include preparing and implementing safety work permits, LOTO, complete operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. This position is an extension of the operating team and is expected to engage in all plant operations and ensure tasks performed safely.<br><br>Safety<br><br>PRINCIPAL ACCOUNTABILITIES:<br><br>Provide & maintain a safe work environment. Demonstrate leadership with all company & industry safe work processes to prevent injuries.<br><br>Technical<br><br>Provide direction to the staff of the HYCO Steam Methane Reformer unit and ancillary equipment as prescribed by the Work Instruction Procedures. Operate the unit when required. Provide direction & guidance based on technical feedback from Assistant Site Manager, Site Manager, Engineering and Maintenance for troubleshooting, maintenance, repair, and test activities. Provide Operations support, guidance & lead the team during the startups, shutdowns and emergencies of the plants. Maintain accurate document control and monitor quality assurance initiatives. Provide Operations guidance to ensure safety, reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems. Provide Operations input for scheduled outages to ensure contractual requirements are achieved Manage plant production efficiently based on data driven decisions to ensure safety and reliability targets are met to achieve maximum profitable. Work closely with Shift Team, Assistant Site Manager, Site Manager, Maintenance Team and Engineering team to ensure production targets are achieved in his shift, plant running at optimum energy efficiency and safely.<br><br>Operations<br><br>Ensure the safety of all operations personnel by utilizing the APQ Basic Safety Practice program, which includes Safety Work Permits, LOTO, Confined Space, etc. The position facilitates planning, organizing, auditing, and follow-up, to build the Air Products safety culture into the APQ. Ensure all Environmental Regulatory requirements are met. Ensure compliance to all CM, PM tasks. Support and prepare for Shutdown Planning and Turnaround Planning. Ensure Air Products and APQ standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met Meet the customer’s satisfaction on safety, reliability, product quality, and flexibility on product supply. Build the plant technical capability through support coordination from Assistant Site Manager, Site Manager, Maintenance Team and Engineering team. Provide coaching and motivation to the operations team to achieve operational excellence and customer satisfaction. Develop, train, and promote top performing personnel who achieve success through teams, customer and employee focused, foster open communication, performance driven, and results oriented. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment through a Plant Process Advisory Model. Provide operations support and participate / lead incident investigations and Root Cause Analysis. Identify & implement sustainable corrective action(s). Act as the Single Point of Contact when dealing with internal issues of the HYCO units, representing APQ and coordinating internal resources. Provide timely progress updates to the customer. Facilitate attainment of operations excellence and customer satisfaction via operations productivity, reliability, quality, cost reduction, services, continuous improvements, and meeting of budgets. Maintain a relationship with the customer’s counterparts from other Refinery Units where from APQ either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for APQ and the customers current and future product demand.<br><br>Job Requirements<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations preferred. An associate technical degree (2 year certificate) will be considered based on years of experience and competence. Experience in gas, petrochemical, or related industries in operations, engineering, and/or a maintenance function. Demonstrated HYCO knowledge a plus, with a minimum of 10 years’ experience with 4 + years in line supervision of process operations roles. Expectation based on level of experience for the operations team to achieve a ‘Level 1 / Board Level’ status within 2 – 4 years. Operators will be evaluated during the training period and placed at the level of competence accordingly. All the operations team are considered field and board operators when Level 1 is achieved. Leadership positions are expected to follow the progression process. The HYCO Operations Supervisor is an extension of the operating team and is expected to engage in plant operations when required. Proven coordination experience in a multi team environment which includes operations, engineering, and maintenance. Good leadership, interpersonal and teamwork skills with the ability to communicate clearly and effectively throughout all levels within the organization and externally. Promotes a ‘one team’ environment. Ability to communicate and manage customer interactions on a daily basis. Wide technical knowledge in operations, engineering, and maintenance activities. Proficiency in English speaking and writing. Knowledge and understanding of local environmental and health and safety requirements.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
Saudi - Riyadh
<p>Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia. Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments. We are seeking an SAP-EAMS Director to join JASARA PMC. This role will lead enterprise asset management systems, SAP EAMS readiness and asset data governance, working across City Operations, City AM, Asset Class BUs and O&M teams to create a trusted single source of asset information. The Enterprise Asset Management Director is accountable for leading the city s enterprise asset management systems, asset information governance and SAP EAMS preparation within the City Asset Management organisation. The role works closely with City Operations, the wider AM team, Asset Class BUs, O&M teams, handover, digital, finance and governance functions to ensure asset information, operational requirements and AM standards are aligned across the city operating model from an AM point of view. The position acts as the business owner for SAP EAMS design decisions, data migration standards, process integration and reporting requirements, ensuring the platform enables reliable operations, lifecycle planning, maintenance delivery, service-quality monitoring and investment decision-making. It embeds the AM data model, workflows, KPIs and reporting framework so City Operations, portfolios and O&M teams have one trusted source of asset information and a consistent approach to asset performance, lifecycle and renewals planning.</p><p><strong>Key Responsibilities</strong></p><ol><li><strong>Enterprise AM Systems Strategy and Governance</strong> Define and maintain the enterprise asset management systems strategy, roadmap, governance framework and operating model for City AM and City Operations. Act as business owner for SAP EAMS design decisions, ensuring system configuration reflects approved AM policies, lifecycle processes, service-quality standards, operational requirements and governance controls. Align AM systems, asset data standards and reporting outputs with portfolio priorities, asset intersections and operational requirements that support integrated city planning. Establish clear decision rights, escalation routes and accountabilities across City AM, City Operations, O&M, Asset Class BUs, Digital, Finance, Procurement, Handover and governance teams. Lead standards for asset information ownership, configuration control, system access, master data stewardship and change control. Provide executive advice, options, risks, cost implications and recommendations on enterprise AM systems, data quality, SAP EAMS readiness and city-wide AM integration.</li><li><strong>SAP EAMS Preparation, Cut-over and Integration</strong> Lead business preparation and cut-over to SAP EAMS, including readiness planning, business acceptance criteria, cut-over sequencing, issue management and early-life support arrangements. Define business requirements for SAP EAMS configuration, workflows, asset structures, maintenance processes, user roles, dashboards and reporting outputs. Set data migration standards, validation rules, reconciliation controls and sign-off processes for asset master data, hierarchy, location, ownership, condition, performance, maintenance and lifecycle information. Ensure SAP EAMS integrates with existing AM processes, City Operations dashboards, portfolio reporting, handover controls, maintenance planning, finance inputs and operational support requirements. Embed data and workflow requirements needed to support business-as-usual AM changes, capacity increases, readiness impacts, commercialisation inputs and service-charge information for relevant assets. Coordinate design reviews, user acceptance testing, mock cut-overs, defect resolution and go-live readiness decisions with Digital, City Operations and implementation partners.</li><li><strong>AM Data Model, Asset Register and Information Standards</strong> Define and embed the enterprise AM data model, including asset classification, hierarchy, location structure, ownership attributes, criticality, condition, lifecycle status and maintenance master data. Own the standards for the central asset register so asset information is accurate, complete, consistent and usable across districts, portfolios, systems and asset types. Establish data quality controls, validation checks, cleansing routines, reconciliation processes and exception reporting to identify and resolve data gaps. Ensure asset data requirements are embedded into handover, adoption, acceptance and configuration management processes. Lead audits, assurance reviews and governance reporting on asset information quality, system compliance and register completeness.</li><li><br></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Asset Management, Information Systems, Operations Management, Facilities Management, Business Administration or a related discipline.</li><li>Master's degree in a relevant discipline is preferred.</li><li>Professional certification or membership in asset management, project management, data governance, SAP EAM or information management is desirable.</li><li>Minimum 15 years of progressive experience in asset management, enterprise asset systems, asset data governance, maintenance management, facilities management, infrastructure operations or digital transformation, including at least 7 years in senior leadership roles.</li><li>Proven experience leading SAP EAM, SAP PM, EAMS, CMMS or comparable enterprise asset management system implementations, migrations, optimisation or operational adoption.</li><li>Demonstrable experience defining asset data models, asset registers, classification structures, hierarchies, workflows, KPIs, dashboards and reporting standards.</li><li>Strong understanding of asset lifecycle management, maintenance planning, handover, configuration management, data quality, governance and operational readiness.</li><li>Experience managing cross-functional teams, implementation partners, consultants and operational stakeholders in complex multi-asset environments.</li><li>Experience in public sector, infrastructure, city operations, giga-projects, facilities management, utilities, transport, real estate or major destination environments is strongly preferred.</li><li>Leadership background in enterprise asset management, SAP EAM/SAP PM, CMMS/EAMS implementation, asset information management or maintenance transformation.</li><li>Practical exposure to ISO 55000-aligned asset management, data governance, operational readiness, handover and lifecycle planning is desirable.</li><li>Experience working across business, digital, operations, finance, procurement and governance teams to turn system design into adopted operating practice.</li><li>SAP EAMS, SAP PM, CMMS/EAMS configuration principles, migration planning, user acceptance testing, cut-over and hypercare.</li></ul>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn large amounts of customer data into better experiences and measurable business outcomes.<br> We're growing quickly, which means our products are becoming more sophisticated - and the quality of the experience we create for our customers matters more than ever.<br> Our design team sits at the intersection of customers, Product, Engineering, Research, and AI, helping turn complex problems into products that are simple and intuitive to use.<br> Why this role matters As a Junior Product Designer, you won't be expected to know everything on day one.<br> You will be expected to be curious, learn quickly, and gradually take more ownership.<br> You'll work alongside experienced designers and get exposure to the full product design process - understanding a problem, exploring different solutions, testing ideas, and turning them into polished experiences that engineers can build.<br> The products you'll work on can be complex and data-heavy, and our customers often use them to make important business decisions.<br> Your challenge will be to make that complexity feel simple.<br> You'll also work in a bilingual environment where Arabic, English, and RTL considerations can influence how a product should be designed.<br> This is an opportunity to build strong product design fundamentals while working on real products used by enterprise customers across the region.<br> What You'll Do Turn problems into simple experiences.<br> You'll take product requirements, research, and guidance from senior designers and turn them into wireframes, prototypes, and high-fidelity designs that make complex workflows easier for customers to understand and use.<br> Learn to think beyond the screen.<br> You'll build an understanding of why we're solving a problem, who we're solving it for, and what success looks like — rather than simply designing what you're asked to design.<br> Work closely with Product and Engineering.<br> You'll participate in discovery, planning, and refinement conversations, ask questions when something doesn't make sense, and learn how design decisions affect what gets built.<br> Build your design craft.<br> You'll apply strong fundamentals around hierarchy, layout, interaction, usability, and visual design while learning how to work within and contribute to Lucidya's design system.<br> Use feedback to get better.<br> You'll actively participate in design critiques, learn to explain your decisions, and become comfortable receiving feedback without becoming attached to your first idea.<br> Help us understand our users.<br> You'll support research and usability testing, helping capture customer feedback, identify patterns, and turn what we learn into better design decisions.<br> Design for our region.<br> Where relevant, you'll consider Arabic and English experiences, RTL layouts, and the realities of designing products for customers across the region.<br> Build confidence presenting your work.<br> You'll increasingly be expected to walk Product, Engineering, and other stakeholders through your designs and explain the thinking behind them.<br> Who You Are You're early in your product design career but serious about becoming great at it.<br> You have around 1–2 years of relevant experience, although strong internships, academic work, or personal projects can also demonstrate the right foundation.<br> You care about the problem, not just how the screen looks.<br> You naturally ask questions like “Why are we doing this?<br>” , “Who is this for?<br>” and “Is there a simpler way?<br>” You're comfortable not knowing everything.<br> When you don't understand something, you ask.<br> When someone gives you feedback, you listen.<br> You don't need to have all the answers before getting started.<br> You're receptive to feedback and act on it.<br> You can take a design critique without taking it personally, and you're able to come back with a stronger solution because of it.<br> You communicate clearly.<br> You can explain your design decisions in simple language and aren't afraid to speak up when you think something could work better.<br> You're detail-oriented without losing sight of the bigger picture.<br> You notice inconsistencies and small usability issues, but you also understand that good design is ultimately about helping the customer achieve an outcome.<br> You're collaborative.<br> You understand that the best product designers don't work in isolation.<br> You enjoy working with Product Managers, Engineers, researchers, writers, and other designers.<br> You have a solid foundation in Figma and UX fundamentals , including information architecture, interaction design, usability, and visual hierarchy.<br> You're comfortable working in an environment where things move quickly and aren't always perfectly defined.<br> You don't wait for someone to give you every step before making progress.<br> You're a Saudi national , as this position is designated for Saudi nationals.<br> Nice to Have Experience with B2B, SaaS, data-heavy, or analytics products.<br> Exposure to AI-powered products, conversational interfaces, or AI agents.<br> Experience designing Arabic/English or RTL experiences.<br> Familiarity with tools such as FigJam, Maze, LogRocket, or similar research and testing tools.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, portfolio, and what you're looking for next.<br> Design interview — A conversation with the Design team about your approach to product design, problem-solving, and collaboration.<br> Portfolio / case study discussion — You'll walk us through selected work and explain the problem, your thinking, the decisions you made, and what you learned.<br> Team / culture interview — A conversation with the wider team to understand how you work, communicate, receive feedback, and collaborate.<br> Final interview — Final conversation with the relevant leadership team.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
The Red Sea Development Company
Saudi - Riyadh
<p>Division: Sports & Entertainment Department: AKUN Company: Red Sea Sports & Entertainment Company (RSSE) From Land to Sea Active Experiences in Nature Red Sea Sports & Entertainment (RSSE) is a wholly owned subsidiary of Red Sea Global (RSG), dedicated to designing, operating, and delivering exceptional land and marine experiences across The Red Sea destination. RSSE manages a diverse portfolio of sports, adventure, and leisure experiences through its specialized brands, including Galaxea for marine activities, AKUN for adventure experiences, and WAMA for recreational and leisure offerings. As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a vital role in advancing inclusive, accessible, and world-class sports and recreation experiences throughout the Kingdom. Driven by a commitment to innovation, sustainability, and exceptional guest experiences, RSSE contributes to the objectives of Saudi Vision 2030 by supporting the Kingdom's ambition to become a global destination for regenerative tourism.</p><p>Job Purpose The Astronomy Specialist is responsible for supporting the preparation, operation, maintenance, and delivery of astronomy experiences across The Red Sea destination, including both inland and island locations. The role ensures that astronomy equipment, observatories, and associated assets are fully operational, maintained to the highest standards, and available to support exceptional guest experiences. The position combines technical expertise with guest engagement, requiring hands-on operation of manual and computerized telescopes, binoculars, astrophotography equipment, and related optical instruments. The Astronomy Specialist is also responsible for equipment logistics, preventive maintenance, inventory management, and operational readiness while working closely with Astronomy Guides and the wider operations team to deliver memorable astronomy experiences. The role requires a strong commitment to guest service, operational excellence, environmental stewardship, and compliance with Red Sea Global policies, procedures, and safety standards.</p><p>Key Responsibilities</p><p>General</p><ul><li>Report directly to the Astronomy Supervisor and support the successful delivery of astronomy experiences.</li><li>Ensure astronomy equipment and operational assets are fully prepared before each guest experience.</li><li>Assist in developing and implementing operational procedures for astronomy tours, events, and festivals.</li><li>Maintain the presentation, cleanliness, and functionality of astronomy facilities, structures, and equipment.</li><li>Support operations across inland and island destinations as required.</li><li>Assist with planning, logistics, transportation, and operational readiness.</li></ul><p>Experience Development</p><ul><li>Support the Astronomy Supervisor in developing astronomy experiences, events, and educational programmes.</li><li>Assist in evaluating, selecting, and recommending astronomy equipment and optical instruments.</li><li>Coordinate with Procurement and Operations teams regarding equipment acquisition and replacement.</li><li>Support RSG departments during project delivery to ensure operational objectives and design intent are achieved.</li><li>Develop comprehensive knowledge of astronomy programmes, observatories, and observation sites.</li><li>Contribute to the development of new astronomy experiences across The Red Sea destination.</li><li>Participate in identifying and assessing new observation locations suitable for premium guest experiences.</li><li>Stay informed of astronomy industry trends, standards, and operational best practices.</li></ul><p>Operations</p><ul><li>Deliver astronomy experiences across inland and island destinations.</li><li>Conduct guest safety briefings before every experience.</li><li>Guide guests during astronomy activities while ensuring their safety and enjoyment.</li><li>Educate guests on astronomy, dark-sky conservation, and responsible environmental practices.</li><li>Maintain compliance with safety procedures, emergency response plans, risk assessments, and first aid requirements.</li><li>Ensure all astronomy assets are clean, functional, and guest-ready.</li><li>Operate manual and computerized telescopes, binoculars, and supporting optical equipment.</li><li>Configure lenses, filters, and accessories to optimize celestial observations.</li><li>Deliver telescope viewing sessions, stargazing programmes, and astrophotography experiences.</li><li>Explain astronomy concepts and telescope operation in a clear and engaging manner.</li><li>Perform routine inspections and preventive maintenance of telescopes and optical equipment.</li><li>Support annual deep maintenance of mirrors, lenses, alignment systems, and optical components.</li><li>Perform telescope software updates and maintain accurate astronomical databases.</li><li>Maintain inventory records, warranty documentation, and vendor coordination.</li><li>Capture astrophotography content as required and maintain associated equipment.</li><li>Support the setup and development of observatories and observation sites.</li><li>Assist in planning and delivering astronomy festivals, special events, and educational programmes.</li><li>Coordinate closely with Astronomy Guides, Tour Assistants, and Operations teams regarding programme schedules, equipment requirements, moon phases, weather conditions, and logistics.</li><li>Communicate operational updates, guest feedback, and equipment requirements to management.</li><li>Stay current with astronomy discoveries, emerging technologies, and industry developments.</li></ul><p>Policies, Procedures & Reporting</p><ul><li>Comply with all company policies, procedures, standard operating procedures, and work instructions.</li><li>Maintain accurate operational records, reports, inventories, and maintenance documentation.</li><li>Provide recommendations to improve guest experiences, operational efficiency, and equipment readiness.</li><li>Demonstrate a thorough understanding of risk assessments, method statements, and safe working practices.</li></ul><p>Health, Safety & Environment</p><ul><li>Adhere to all health, safety, quality, and environmental policies.</li><li>Promote safe working practices and environmental sustainability throughout all operations.</li><li>Participate in operational reviews and continuous improvement initiatives with the Astronomy team.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to improve systems, operational processes, guest experiences, productivity, and cost efficiency through international best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Astronomy, Physics, Tourism, Hospitality, Business Management, Environmental Studies, or a related discipline.</li><li>Minimum two (2) years of experience within tourism, hospitality, adventure tourism, or guest experience operations.</li><li>Minimum two (2) years of practical experience operating astronomy and optical equipment.</li><li>Demonstrated experience delivering astronomy-related experiences.</li><li>Experience operating manual and computerized telescopes, including large-aperture systems.</li><li>Experience performing routine and advanced maintenance of telescopes and optical equipment.</li><li>Experience with telescope alignment, mirror collimation, and calibration.</li><li>Knowledge of astronomy tours, events, festivals, and guest experience operations.</li><li>Experience in astrophotography techniques and equipment.</li><li>Wilderness First Aid certification or internationally recognized First Aid certification.</li><li>Excellent verbal and written communication skills in English and Arabic.</li><li>Outstanding customer service and guest engagement skills.</li><li>Strong understanding of luxury tourism and premium guest experiences.</li><li>Knowledge of astronomy equipment, optical systems, and operational procedures.</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and collaboratively.</li><li>Professional, reliable, and highly detail-oriented.</li><li>Ability to exercise sound judgment while maintaining confidentiality.</li><li>Proficiency in Microsoft Office applications.</li><li>Passion for astronomy, science education, and environmental conservation.</li><li>Additional spoken languages.</li><li>Astronomy industry or business experience.</li><li>Experience supporting astronomy events or festivals.</li><li>Knowledge of health and safety requirements for outdoor tourism.</li><li>Experience delivering tours across diverse environments.</li><li>Interest in environmental conservation and dark-sky protection.</li></ul>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>From Land to Sea – Active Experiences in Nature’s Purest Form </span></p><br><br>
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<p><span><span>Red Sea Sports s Entertainment (RSSE) </span>is a dedicated subsidiary of <span>Red Sea Global (RSG)</span>, responsible for designing and delivering outstanding land and marine experiences at <span>The Red Sea destination</span>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <span>Galaxea</span>, adventure activities via <span>Akun</span>, and leisure experiences delivered by <span>WAMA</span>.RSSE plays a key strategic role in the partnership between <span>Red Sea Global </span>and the <span>Saudi Olympic s Paralympic Committee</span>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <span>Saudi Vision 2030</span>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br>
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<p><span><strong>Red Sea Sports & Entertainment – Where Nature Meets Elevated Adventure!</strong></span></p><br><br>
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<p><span><strong>Job Purpose</strong></span></p><br><br>
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<p><span>The <strong>Resident Marine Biologist & Dive Instructor (RMBDI) </strong>is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives:</span></p><br><br>
<br>
<ol>
<li><span>Engage and educate guests on marine life and conservation,</span></li>
<li><span>Lead exclusive marine biology–focused dive experiences,</span></li>
<li><span>Lead recreational (non-marine biology) dives, and</span></li>
<li><span>Deliver dive training courses to international certification standards.</span></li>
</ol>
<br>
<p><span>In addition, the RMBDI is responsible for coordinating and implementing <strong>Galaxea’s Conservation Diving Program</strong>, embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset.</span></p><br><br>
<br>
<p><span>The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</span></p><br><br>
<br>
<p><span><strong>Job Responsibilities</strong></span></p><br><br>
<br>
<p><span><strong>General Operations & Guest Experience</strong></span></p><br><br>
<ul>
<li><span>Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</span></li>
<li><span>Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</span></li>
<li><span>Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</span></li>
<li><span>Lead private and bespoke marine biology dive experiences for high-end clientele.</span></li>
<li><span>Lead recreational dives in accordance with operational procedures and safety standards.</span></li>
<li><span>Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</span></li>
<li><span>Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</span></li>
</ul>
<br>
<p><span><strong>Conservation & Sustainability</strong></span></p><br><br>
<ul>
<li><span>Coordinate and implement Galaxea’s Conservation Diving Program across the designated asset.</span></li>
<li><span>Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</span></li>
<li><span>Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</span></li>
<li><span>Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</span></li>
</ul>
<br>
<p><span><strong>Dive Center Establishment – Pre-Opening</strong></span></p><br><br>
<ul>
<li><span>Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</span></li>
<li><span>Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</span></li>
<li><span>Become fully familiar with local dive sites, marine habitats, and species within the operating area.</span></li>
</ul>
<br>
<p><span><strong>Dive Center Operations – Post-Opening</strong></span></p><br><br>
<ul>
<li><span>Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</span></li>
<li><span>Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</span></li>
<li><span>Maintain accurate and up-to-date records for courses, certifications, and dive activities.</span></li>
<li><span>Deliver engaging marine life presentations and educational talks for guests and colleagues.</span></li>
<li><span>Build and maintain positive working relationships with team members, management, and guests.</span></li>
</ul>
<br>
<p><span><strong>Policies, Procedures & Compliance</strong></span></p><br><br>
<ul>
<li><span>Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</span></li>
<li><span>Ensure dive center operations remain controlled, compliant, and consistent.</span></li>
</ul>
<br>
<p><span><strong>Safety, Quality & Environment</strong></span></p><br><br>
<ul>
<li><span>Apply safety, quality, and environmental management systems to ensure guest and employee safety.</span></li>
<li><span>Promote a responsible and environmentally conscious approach to all marine and diving activities.</span></li>
</ul>
<br>
<p><span><strong>Continuous Improvement</strong></span></p><br><br>
<ul>
<li><span>Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</span></li>
<li><span>Contribute to continuous improvement initiatives aligned with international best practices.</span></li>
</ul>
<br>
<p><span><strong>Job Requirements</strong></span></p><br><br>
<br>
<p><span><strong>Qualifications & Experience</strong></span></p><br><br>
<ul>
<li><span>Degree or diploma in Marine Biology, Marine Conservation, or a related field.</span></li>
<li><span>Active and renewed PADI Instructor certification with a proven international track record.</span></li>
<li><span>Instructor rating in a minimum of five PADI specialties.</span></li>
<li><span>Minimum of 500 logged dives across various geographic locations.</span></li>
<li><span>Certification of at least 50 students across core PADI courses.</span></li>
<li><span>Strong background in dive center operations and commercial dive business.</span></li>
<li><span>Demonstrated experience in marine conservation and diving health & safety.</span></li>
<li><span>Equipment management and dive retail experience.</span></li>
<li><span>Valid Fit-to-Dive medical certification.</span></li>
</ul>
<br>
<p><span><strong>Essential Skills & Competencies</strong></span></p><br><br>
<ul>
<li><span>Excellent written and spoken English; confident public speaker.</span></li>
<li><span>Strong customer service mindset with a proactive, “can-do” attitude.</span></li>
<li><span>Ability to deliver engaging, informative, and memorable dive experiences.</span></li>
<li><span>High attention to detail and strong organizational skills.</span></li>
<li><span>Proven ability to work with diverse cultures and high-end clientele.</span></li>
<li><span>Exceptional safety awareness and leadership by example.</span></li>
<li><span>Ability to work independently and collaboratively in a remote dive resort environment.</span></li>
<li><span>Proficiency in Microsoft Office and basic administrative tasks.</span></li>
<li><span>Strong interest in marine science, education, and conservation.</span></li>
</ul>
<br>
<p><span><strong>Desirable Skills</strong></span></p><br><br>
<ul>
<li><span>Full-face mask diving experience.</span></li>
<li><span>Additional language skills (Arabic preferred).</span></li>
<li><span>Social media and content creation skills.</span></li>
<li><span>Underwater photography and videography.</span></li>
<li><span>Advanced marine species identification skills.</span></li>
<li><span>Equipment workshop technician experience across multiple brands.</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
</span><p><strong>Division: </strong>Sports and Entertainment</p><br><br>
<p><strong>Department: </strong>WAMA</p><br><br>
<p><strong>Company: </strong>Sports and Entertainment Company</p><br><br>
<br>
<br>
From Land to Sea – Active Experiences in Nature’s Purest Form
<br>
<br>
<p><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p><br><br>
<p>offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p><br><br>
<br>
<br>
<p>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p><br><br>
<br>
<br>
<p>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p><br><br>
<br>
<br>
Job Purpose
<p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p><br><br>
<br>
<br>
<p>This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p><br><br>
<br>
<br>
Key Responsibilities
<ol>
<li><strong>General Responsibilities</strong></li>
</ol>
<br>
<br>
<ol>
<li>
<ul>
<li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li>
<li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li>
<li>Mentor, coach, and support Water Sports Instructors and junior team members.</li>
<li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li>
<li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li>
<li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li>
</ul>
</li>
</ol>
<br>
<br>
2.Pre-Opening Support
<ol>
<li>
<ul>
<li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li>
<li>Support the development of operational procedures, safety standards, and training materials.</li>
<li>Contribute to staff onboarding and training during the pre-opening phase.</li>
<li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li>
</ul>
</li>
</ol>
<br>
<br>
3.Operational Responsibilities (Post-Opening)
<ol>
<li>
<ul>
<li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li>
<li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li>
<li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li>
<li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li>
<li>Oversee equipment readiness, inspections, and maintenance coordination.</li>
<li>Support scheduling and allocation of instructors and guest groups.</li>
<li>Act as escalation point for operational issues, guest concerns, and safety matters.</li>
<li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li>
</ul>
</li>
</ol>
<br>
<br> 4.Leadership s Team Development
<ol>
<li>
<ul>
<li>Provide on-the-job coaching and mentoring to junior instructors.</li>
<li>Support performance improvement and skill development within the team.</li>
<li>Ensure consistency in training delivery, guest engagement, and safety standards.</li>
<li>Contribute to building a strong, professional, and safety-driven team culture.</li>
</ul>
</li>
</ol>
<br>
<br>
5.Health, Safety, Environment s Quality
<ol>
<li>
<ul>
<li>Ensure safety remains the highest priority across all water sports activities.</li>
<li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li>
<li>Conduct regular safety checks, audits, and equipment inspections.</li>
<li>Promote environmental awareness and responsible marine interaction practices.</li>
<li>Ensure strict adherence to company and regulatory safety standards at all times.</li>
</ul>
</li>
</ol>
<br>
<br>
6.Policies, Procedures s Reporting
<ol>
<li>
<ul>
<li>Follow and enforce all company policies, SOPs, and operational guidelines.</li>
<li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li>
<li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li>
</ul>
</li>
</ol>
<br>
<br>
7.Continuous Improvement
<ol>
<li>
<ul>
<li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li>
<li>Contribute to the development of new water sports programs and experiences.</li>
<li>Support innovation in activity delivery and guest engagement strategies.</li>
</ul>
</li>
</ol>
<br>
<br>
Job Requirements
<p><strong>Qualifications s Experience</strong></p><br><br>
<br>
<br>
<ol>
<li>
<ul>
<li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li>
<li>Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li>
<li>Proven experience delivering multiple water sports disciplines.</li>
<li>Experience in a supervisory or senior instructor role is highly preferred.</li>
<li>Valid First Aid and CPR certification (up to date).</li>
<li>Strong understanding of water safety, rescue techniques, and risk management.</li>
</ul>
</li>
</ol>
<br>
<br>
Core Competencies
<ol>
<li>
<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication skills in English; Arabic is an advantage.</li>
<li>High-level guest service mindset with luxury hospitality awareness.</li>
<li>Strong decision-making skills, especially under pressure.</li>
<li>Ability to manage groups and ensure safe, high-quality activity delivery.</li>
<li>Highly responsible with strong attention to safety and detail.</li>
<li>Ability to work in dynamic outdoor marine environments.</li>
<li>Professional presentation and role-model behavior at all times.</li>
<li>Strong organizational and operational coordination skills.</li>
</ul>
</li>
</ol>
<br>
<br>
Desirable Skills
<ol>
<li>
<ul>
<li>Additional water sports certifications across multiple disciplines.</li>
<li>Lifeguard or advanced rescue certifications.</li>
<li>Additional language proficiency (preferably Arabic).</li>
<li>Experience in luxury resorts or high-end tourism destinations.</li>
<li>Strong knowledge of marine environments and conservation practices.</li>
</ul>
</li>
</ol>
<br>
<br>
Job Context
<ol>
<li>
<ul>
<li>Operates within a luxury marine tourism and water sports environment.</li>
<li>Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li>
</ul>
</li>
</ol>
<br>
<br>
<ol>
<li>
<ul>
<li>Involves direct guest interaction and leadership in live operational environments.</li>
<li>Exposure to changing weather and marine conditions is expected.</li>
</ul>
</li>
</ol>
<p><span>Plays</span><span>a</span><span>key</span><span>leadership</span><span>role</span><span>in</span><span>delivering</span><span>safe,</span><span>premium,</span><span>and</span><span>memorable</span><span>guest</span><span>experiences</span></p><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
topEngineer
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Principal - IT Infrastructure Job </span>
<br>
<br>
<br>
<br>
<span>Date: </span>
<span>28 Jul 2026 </span>
<br>
<br>
<br>
<br>
<span>Custom Field 1: </span>
<span>644319 </span>
<br>
<br>
<br>
<br>
<span>Location: </span>
<span>
</span><p>
<span>Riyadh, SA </span>
</p><br><br> #job-location.job-location-inline { display: inline; }
<br>
<br>
<br>
<br>
<span>Facility: </span>
<span>Technology & Engineering </span>
<br>
<br>
<br>
<br>
<span>
<span><br>
</span></span><p><strong><span>Job Description </span></strong></p><br><br>
<br>
<p><strong><span>OVERVIEW</span></strong></p><br><br>
<br>
<p><strong><span>Job Title</span></strong></p><br><br>
<p><span>Principal</span></p><br><br>
<p><strong><span>Job Code</span></strong></p><br><br>
<p><span>644319</span></p><br><br>
<p><strong><span>Grade</span></strong></p><br><br>
<p><span>E1</span></p><br><br>
<br>
<p><strong><span>Group</span></strong></p><br><br>
<p><span>Government Products </span></p><br><br>
<p><strong><span>Division</span></strong></p><br><br>
<p><span>Technology Division</span></p><br><br>
<br>
<p><strong><span>Department</span></strong></p><br><br>
<p><span>IT Infrastructure</span></p><br><br>
<p><strong><span>Unit</span></strong></p><br><br>
<p><span>-</span></p><br><br>
<br>
<br>
<p><strong><span>ROLE PURPOSE</span></strong></p><br><br>
<p><em><span>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p><br><br>
<br>
<p><span>The role exists to serve as a principal technical authority in network security, responsible for designing, implementing, optimizing, and governing secure network environments across Elm's enterprise technology landscape. The Principal provides expert guidance on advanced security architectures, threat mitigation, incident response, vendor solutions, and operational controls to strengthen resilience, protect enterprise systems, and ensure alignment with Elm's strategic objectives, policies, procedures, information security standards, and compliance requirements.</span></p><br><br>
<br>
<br>
<p><strong><span>KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p><br><br>
<p><em><span>This section describes <u>the principal outputs</u> required from the job.</span></em></p><br><br>
<br>
<p><strong><span>Key Accountabilities</span></strong></p><br><br>
<p><strong><span>Key Activities</span></strong></p><br><br>
<br>
<p><span>1. Network Security Operations Excellence</span></p><br><br>
<p><span>• Oversee complex network security operations and ensure alignment with agreed service levels, operational standards, and business requirements.</span></p><br><br>
<p><span>• Analyze and resolve advanced network security incidents, including root cause analysis for major or recurring issues.</span></p><br><br>
<p><span>• Recommend and apply enhancements to improve security posture, operational efficiency, automation, and control effectiveness.</span></p><br><br>
<p><span>• Perform security audits and support compliance with relevant standards, policies, and operational controls.</span></p><br><br>
<br>
<p><span>2. Security Architecture & Service Design</span></p><br><br>
<p><span>• Evaluate and recommend advanced network security technologies, configurations, and design patterns to enhance defense capabilities.</span></p><br><br>
<p><span>• Design and validate secure network architectures aligned with threat models, business requirements, and enterprise technology standards.</span></p><br><br>
<p><span>• Conduct gap analysis and assess the effectiveness of implemented network security controls and countermeasures.</span></p><br><br>
<p><span>• Provide expert guidance on complex network security configurations, deployments, design workshops, and architecture reviews.</span></p><br><br>
<br>
<p><span>3. Threat Mitigation & Incident Response Support</span></p><br><br>
<p><span>• Support incident response processes, forensic investigations, and documentation for security events affecting network environments.</span></p><br><br>
<p><span>• Apply and maintain operational security controls and countermeasures to reduce exposure to network-based threats.</span></p><br><br>
<p><span>• Contribute to compromise assessment, threat hunting, and vulnerability response activities in coordination with relevant teams.</span></p><br><br>
<p><span>• Implement recommendations from risk assessments, security reviews, and remediation plans to strengthen protection strategies.</span></p><br><br>
<br>
<p><span>4. Secure Connectivity & Encryption Management</span></p><br><br>
<p><span>• Manage secure data transmission requirements using appropriate encryption methods, secure connectivity controls, and approved security standards.</span></p><br><br>
<p><span>• Validate secure network configurations to protect enterprise systems, services, and data flows across infrastructure environments.</span></p><br><br>
<p><span>• Support the design and implementation of secure connectivity solutions for internal platforms, external integrations, and business services.</span></p><br><br>
<p><span>• Identify risks related to network access, connectivity, and encryption dependencies and recommend mitigation actions.</span></p><br><br>
<br>
<p><span>5. Project Delivery & RFP Support</span></p><br><br>
<p><span>• Draft technical requirements and contribute to requests for proposals for network security solutions and related services.</span></p><br><br>
<p><span>• Provide subject matter expertise in evaluating proposals, vendor solutions, and technical options to support procurement decisions.</span></p><br><br>
<p><span>• Lead assigned technical workstreams in network security projects from planning through implementation and stabilization.</span></p><br><br>
<p><span>• Ensure project deliverables meet technical, security, performance, and operational requirements.</span></p><br><br>
<br>
<p><span>6. Vendor and Support Coordination</span></p><br><br>
<p><span>• Serve as the technical point of contact for vendor engagements related to network security technologies and support services.</span></p><br><br>
<p><span>• Manage escalations of critical technical issues with vendors and ensure timely resolution and alignment with Elm requirements.</span></p><br><br>
<p><span>• Review vendor deliverables to ensure compliance with security, performance, architecture, and service expectations.</span></p><br><br>
<p><span>• Coordinate with internal stakeholders and vendors to support effective implementation, maintenance, and optimization of network security solutions.</span></p><br><br>
<br>
<p><span>7. Cross-functional Security Collaboration</span></p><br><br>
<p><span>• Collaborate with cybersecurity, infrastructure, operations, architecture, and application teams to address vulnerabilities and strengthen protection strategies.</span></p><br><br>
<p><span>• Provide expert advisory support on network security requirements for technology initiatives, platforms, and service designs.</span></p><br><br>
<p><span>• Align with relevant stakeholders on control implementation, risk mitigation actions, and secure service delivery requirements.</span></p><br><br>
<p><span>• Support disaster recovery planning, testing, and documentation from a network security and connectivity perspective.</span></p><br><br>
<br>
<p><span>8. Reporting, Documentation & Knowledge Transfer</span></p><br><br>
<p><span>• Prepare and maintain technical documentation, operational procedures, architecture records, incident analysis, and security configuration references.</span></p><br><br>
<p><span>• Provide clear reports and updates on security operations, risks, incidents, project status, and improvement recommendations.</span></p><br><br>
<p><span>• Share knowledge and provide technical guidance to strengthen team capability and reduce dependency on individual expertise.</span></p><br><br>
<p><span>• Promote continuous improvement of network security practices, processes, monitoring, and operational governance.</span></p><br><br>
<br>
<p><span>9. Policies, Processes & Procedures</span></p><br><br>
<p><span>• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></p><br><br>
<p><span>• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></p><br><br>
<br>
<p><span>10. Information Security</span></p><br><br>
<p><span>• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></p><br><br>
<br>
<br>
<br>
<p><strong><span>JOB SPECIFICATIONS</span></strong></p><br><br>
<br>
<p><strong><span>Academic and professional qualifications</span></strong></p><br><br>
<p><span>• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Network Engineering, Computer Engineering, or a related field.<br>• Master’s degree or relevant professional certifications in network security, cybersecurity, infrastructure security, or information security are preferred.</span></p><br><br>
<br>
<p><strong><span>Years and Nature of Experience</span></strong></p><br><br>
<p><span>• 8+ years of relevant experience in network security, infrastructure security, cybersecurity operations, security architecture, secure network design, or related technology fields.<br>• Experience in designing, implementing, optimizing, and supporting secure network environments and enterprise security technologies.<br>• Experience in threat mitigation, incident response support, vulnerability remediation, security controls, compliance requirements, and vendor coordination.<br>• Experience providing expert-level technical guidance and leading complex technical workstreams related to network security solutions.</span></p><br><br>
<br>
<br>
<br>
<p><strong><span>VERSION TRACKING</span></strong></p><br><br>
<br>
<p><strong><span>Prepared by:</span></strong></p><br><br>
<br>
<br>
<p><strong><span>First review by:</span></strong></p><br><br>
<br>
<br>
<p><strong><span>Approved by:</span></strong></p><br><br>
<p><strong><span>Name</span></strong></p><br><br>
<br>
<br>
<p><strong><span>Signature</span></strong></p><br><br>
<br>
<br>
<p><strong><span>Date</span></strong></p><br><br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<p> <span>
<br><strong>Job Segment: </strong>
<span>Information Security, Network Engineer, Computer Science, Engineer, Technology, Engineering </span>
</span>
</p><br><br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
8+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Red Sea Global
Saudi - Riyadh
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<p><strong>Division: </strong>Sports and Entertainment</p>
<p><strong>Department: </strong>WAMA</p>
<p><strong>Company: </strong>Sports and Entertainment Company</p>
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<h1>From Land to Sea – Active Experiences in Nature’s Purest Form</h1>
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<p><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p>
<p>offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p>
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<p>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p>
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<p>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p>
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<h1>Job Purpose</h1>
<p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p>
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<p>This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p>
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<h1>Key Responsibilities</h1>
<ol>
<li><strong>General Responsibilities</strong></li>
</ol>
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<div>
<ol start="2">
<li >
<ul>
<li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li>
<li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li>
<li>Mentor, coach, and support Water Sports Instructors and junior team members.</li>
<li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li>
<li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li>
<li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li>
</ul>
</li>
</ol>
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<h1>2. Pre-Opening Support</h1>
<ol start="3">
<li >
<ul>
<li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li>
<li>Support the development of operational procedures, safety standards, and training materials.</li>
<li>Contribute to staff onboarding and training during the pre-opening phase.</li>
<li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li>
</ul>
</li>
</ol>
<p> </p>
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<h1>3. Operational Responsibilities (Post-Opening)</h1>
<ol start="4">
<li >
<ul>
<li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li>
<li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li>
<li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li>
<li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li>
<li>Oversee equipment readiness, inspections, and maintenance coordination.</li>
<li>Support scheduling and allocation of instructors and guest groups.</li>
<li>Act as escalation point for operational issues, guest concerns, and safety matters.</li>
<li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li>
</ul>
</li>
</ol>
</div>
<p> </p>
<div>
<h1>4. Leadership s Team Development</h1>
<ol start="5">
<li >
<ul>
<li>Provide on-the-job coaching and mentoring to junior instructors.</li>
<li>Support performance improvement and skill development within the team.</li>
<li>Ensure consistency in training delivery, guest engagement, and safety standards.</li>
<li>Contribute to building a strong, professional, and safety-driven team culture.</li>
</ul>
</li>
</ol>
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<h1>5. Health, Safety, Environment s Quality</h1>
<ol start="6">
<li >
<ul>
<li>Ensure safety remains the highest priority across all water sports activities.</li>
<li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li>
<li>Conduct regular safety checks, audits, and equipment inspections.</li>
<li>Promote environmental awareness and responsible marine interaction practices.</li>
<li>Ensure strict adherence to company and regulatory safety standards at all times.</li>
</ul>
</li>
</ol>
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<h1>6. Policies, Procedures s Reporting</h1>
<ol start="7">
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<ul>
<li>Follow and enforce all company policies, SOPs, and operational guidelines.</li>
<li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li>
<li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li>
</ul>
</li>
</ol>
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<h1>7. Continuous Improvement</h1>
<ol start="8">
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<ul>
<li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li>
<li>Contribute to the development of new water sports programs and experiences.</li>
<li>Support innovation in activity delivery and guest engagement strategies.</li>
</ul>
</li>
</ol>
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<h1>Job Requirements</h1>
<p><strong>Qualifications s Experience</strong></p>
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<div>
<ol start="9">
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<ul>
<li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li>
<li>Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li>
<li>Proven experience delivering multiple water sports disciplines.</li>
<li>Experience in a supervisory or senior instructor role is highly preferred.</li>
<li>Valid First Aid and CPR certification (up to date).</li>
<li>Strong understanding of water safety, rescue techniques, and risk management.</li>
</ul>
</li>
</ol>
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<h1>Core Competencies</h1>
<ol start="10">
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<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication skills in English; Arabic is an advantage.</li>
<li>High-level guest service mindset with luxury hospitality awareness.</li>
<li>Strong decision-making skills, especially under pressure.</li>
<li>Ability to manage groups and ensure safe, high-quality activity delivery.</li>
<li>Highly responsible with strong attention to safety and detail.</li>
<li>Ability to work in dynamic outdoor marine environments.</li>
<li>Professional presentation and role-model behavior at all times.</li>
<li>Strong organizational and operational coordination skills.</li>
</ul>
</li>
</ol>
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<h1>Desirable Skills</h1>
<ol start="11">
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<ul>
<li>Additional water sports certifications across multiple disciplines.</li>
<li>Lifeguard or advanced rescue certifications.</li>
<li>Additional language proficiency (preferably Arabic).</li>
<li>Experience in luxury resorts or high-end tourism destinations.</li>
<li>Strong knowledge of marine environments and conservation practices.</li>
</ul>
</li>
</ol>
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<h1>Job Context</h1>
<ol start="12">
<li >
<ul>
<li>Operates within a luxury marine tourism and water sports environment.</li>
<li>Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li>
</ul>
</li>
</ol>
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<p> </p>
<ol start="13">
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<ul>
<li>Involves direct guest interaction and leadership in live operational environments.</li>
<li>Exposure to changing weather and marine conditions is expected.</li>
</ul>
</li>
</ol>
<p>Plays a key leadership role in delivering safe, premium, and memorable guest experiences</p>
</span>
Saudi - Jeddah
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>At Chalhoub, creativity is a team effort! Working as a Store Manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<h4>Team Leadership and Development</h4>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<h4>Customer Experience</h4>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<h4>Operational Excellence</h4>
<ul>
<li>Ensure all sales and operational policies and procedures are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
</ul>
<h4>What you'll need to succeed</h4>
<p>5 years of experience as Store Manager in retail.</p>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in Your Application Process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>