Insurance Coordinator Jobs in Saudi
7000 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>This is where </b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride. </p><br><br><br><br><p><b>Summary</b></p><br><br><p>The HST Clinical Specialist is responsible for providing advanced clinical, technical, and application expertise across the HST portfolio. The role serves as a key clinical authority supporting sales, tender activities, and large‑scale projects throughout the customer lifecycle.</p><br><br><p>Acting as the primary clinical interface with healthcare professionals, the Clinical Specialist engages with surgeons, clinical teams, and hospital stakeholders to support solution design, evaluations, demonstrations, and clinical adoption. The role also supports internal teams through training, clinical strategy input, and on‑site execution, ensuring safe, effective, and optimized use of HST solutions while contributing directly to business growth and customer satisfaction.</p><br><br><br><p><b>Essential duties and responsibilities</b></p><br><br><p><b>Clinical & Application Leadership:</b> Serve as the senior clinical and application expert for the HST portfolio, providing authoritative support during evaluations, trials, installations, and post‑installation optimization.</p><br><br><p><b>Sales & Tender Support:</b> Partner closely with Sales Managers, Territory Sales Leads, and Senior Product Specialists to support complex sales cycles, turnkey projects, and tenders by delivering clinical value positioning, solution design input, and customer-facing clinical expertise.</p><br><br><p><b>Clinical Stakeholder Engagement:</b> Build strong professional relationships with surgeons, operating room staff, anesthesia teams, and nursing leadership, acting as a trusted clinical advisor and escalation point for complex clinical discussions.</p><br><br><p><b>Product Demonstrations & Evaluations:</b> Lead and execute advanced product demonstrations, clinical trials, and proof‑of‑concept activities, ensuring solutions are correctly configured and aligned to clinical workflows and customer needs.</p><br><br><p><b>Installation, Go‑Live & Project Support:</b> Support large and complex installations, including OR integrations and new hospital projects, ensuring smooth go‑live activities, user readiness, and early clinical adoption in collaboration with Service and Engineering teams.</p><br><br><p><b>Clinical Training & Education:</b> Deliver structured clinical and application training sessions for end‑users, distributors, and internal teams, enhancing product knowledge, safe usage, and long‑term customer success.</p><br><br><p><b>Internal Capability Building:</b> Support internal sales and product teams through coaching, field accompaniment, and knowledge transfer, strengthening clinical competence across the commercial organization.</p><br><br><p><b>Customer Experience & Issue Resolution:</b> Act as a key point of support for resolving clinical or application‑related issues, coordinating with service, engineering, and product teams to ensure timely and effective resolution.</p><br><br><p><b>Clinical Insight & Feedback Loop:</b> Capture and communicate clinical feedback, workflow insights, and user experience inputs to management and regional teams to support continuous improvement of product design, positioning, and clinical messaging.</p><br><br><p><b>Compliance & Patient Safety:</b> Ensure all clinical activities adhere to medical device regulations, local laws, company quality systems, and patient safety standards, maintaining professional ethical conduct at all times.</p><br><br><p><b>Support for Market Development Activities:</b> Participate in workshops, clinical events, trainings, and congresses to represent HST clinical expertise and support market education initiatives.</p><br><br><ul><li><b>Pharmacovigilance & Adverse Event (AE) Reporting (Critical Responsibility)</b></li><li>Identification, collection and reporting of any safety information, including adverse events to any Baxter product,</li><li>Ensure reporting within one (1) business day to PV department,</li><li>Collecting of minimum information:<ul><li>Patient information (initials, age, gender),</li><li>Reporter information,</li><li>Product information like name, batch/lot numbers, route and date of administration,</li><li>Event information (onset date, outcome),</li></ul></li><li>Educate customers on importance of safety reporting and vigilance<b>.</b></li></ul><br><p><b><span>Skills/Education/Experience</span></b></p><br><br><ul><li><p><span>Bachelor’s degree in Medical field, ideally Nursing, or any other related field.</span></p><br><br></li><li><p><span>2-5 years of proven success in similar role, specifically within capital equipment.</span></p><br><br></li><li><p><span>Knowledge of the OR environment and surgical workflows.</span></p><br><br></li><li><p><span>Communication<b>:</b> Good presentation skills and the ability to communicate technical and financial data to management and customers.</span></p><br><br></li><li><p><span>Good network of existing relationships with customers.</span></p><br><br></li><li><p>Fluent English is a must.</p><br><br></li></ul><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>About PulseMediaNL PulseMediaNL is a dynamic, results-driven organization committed to maintaining accurate information, efficient business processes, and high standards of data management. We value reliability, attention to detail, professionalism, and continuous improvement. We are seeking a highly organized and detail-oriented Data Entry Specialist to join our team. The successful candidate will be responsible for accurately entering, updating, reviewing, and maintaining company information across databases, spreadsheets, internal systems, and other digital platforms. Position Overview The Data Entry Specialist plays an important role in ensuring that PulseMediaNL's business information remains accurate, complete, organized, and accessible. This position requires excellent attention to detail, strong organizational skills, computer proficiency, and the ability to work efficiently while maintaining a high level of accuracy. The ideal candidate is dependable, comfortable working independently, capable of handling repetitive tasks without compromising quality, and able to manage confidential or sensitive business information responsibly. Key Responsibilities The Data Entry Specialist will be responsible for: Entering, updating, and maintaining information in company databases, spreadsheets, content management systems, and other digital platforms. Reviewing source documents and digital records before entering information to ensure completeness and accuracy. Verifying entered data against original documents and correcting errors, inconsistencies, duplicate records, or missing information. Organizing and maintaining electronic records using established company filing and naming procedures. Transferring information from documents, emails, reports, forms, and other sources into designated company systems. Performing regular data quality checks to identify inaccurate, incomplete, outdated, or improperly formatted records. Cleaning and standardizing datasets according to internal guidelines. Creating and updating spreadsheets, reports, lists, and administrative records as required. Processing large volumes of information while maintaining accuracy and meeting assigned deadlines. Identifying data discrepancies and reporting significant issues to the appropriate supervisor or department. Following established procedures for data entry, document management, quality control, and record retention. Maintaining confidentiality and protecting sensitive company, customer, employee, and business information. Assisting with administrative and operational tasks related to data management when required. Communicating with team members to obtain missing information or clarify unclear records. Maintaining accurate records of completed assignments and reporting progress when requested. Supporting improvements to data-entry procedures by identifying recurring errors or inefficient processes. Performing other data management and administrative duties as assigned. Required Qualifications Candidates should have: A high school diploma or equivalent; additional education or professional training in administration, business, information management, or a related field is an advantage. Previous experience in data entry, administration, office support, data processing, or a similar position is preferred. Strong typing and computer skills. Excellent attention to detail and commitment to accuracy. Good organizational and time-management skills. Ability to follow written instructions and established procedures. Ability to work independently with minimal supervision while meeting deadlines. Good written communication skills. Ability to identify errors and inconsistencies in records. Ability to manage repetitive tasks while maintaining consistent quality. Professional and responsible approach to confidential information. Technical Skills The ideal candidate should be comfortable working with: Microsoft Excel and Microsoft Office applications. Google Sheets, Google Docs, and Google Workspace. Online databases and data-management systems. Email and online communication platforms. Cloud-based document storage and file-management systems. Basic spreadsheet functions, including sorting, filtering, formatting, and data validation. Web-based administrative platforms and internal company systems. Experience with CRM systems, content management platforms, data-cleaning tools, or other business software is considered an advantage. Key Skills and Competencies Attention to Detail Ability to carefully review information and identify spelling errors, incorrect values, duplicate records, formatting problems, and other inconsistencies. Accuracy A strong commitment to entering and maintaining information correctly, even when processing large volumes of records. Organization Ability to maintain structured files, prioritize assignments, and manage multiple data-entry tasks efficiently. Time Management Ability to work productively, meet deadlines, and complete assigned workloads within established timeframes. Confidentiality Ability to handle sensitive information professionally and comply with company privacy, security, and confidentiality requirements. Communication Ability to communicate clearly with supervisors and colleagues when information is missing, unclear, or inconsistent. Reliability Consistent attendance, dependable performance, and the ability to complete assignments according to company expectations. Problem-Solving Ability to recognize potential data problems, investigate basic discrepancies, and escalate issues when necessary. </p><p><strong>Desired Candidate Profile</strong></p><p>A high school diploma or equivalent; additional education or professional training in administration, business, information management, or a related field is an advantage. Previous experience in data entry, administration, office support, data processing, or a similar position is preferred. Strong typing and computer skills. Excellent attention to detail and commitment to accuracy. Good organizational and time-management skills. Ability to follow written instructions and established procedures. Ability to work independently with minimal supervision while meeting deadlines. Good written communication skills. Ability to identify errors and inconsistencies in records. Ability to manage repetitive tasks while maintaining consistent quality. Professional and responsible approach to confidential information.</p>
<h3 >Project Manager, Pyrolysis Plant Construction & Commissioning</h3>
<p >Front End Limited Company is seeking a <strong >Project Manager, Pyrolysis Plant Construction & Commissioning</strong> for a full-time position in Riyadh, Saudi Arabia. This role is responsible for the end-to-end delivery of a significant environmental and sustainability initiative, overseeing the construction and commissioning of a pyrolysis biochar plant. The Project Manager is accountable for the safe, on-time, on-budget, and quality-compliant execution of the project from mobilization through commissioning and operational handover, with a target commissioning date of <strong >June 2026</strong>.</p> <h3 >Project Overview and Strategic Alignment</h3>
<p >This position is dedicated to the <strong >BST-06 MAX pyrolysis biochar plant</strong> project at the SBF site in Riyadh. This initiative aims to convert organic waste streams into biochar and renewable syngas, directly supporting Saudi Vision 2030 circular-economy and net-zero targets. The project encompasses the design, civil construction, installation, commissioning, and operational handover of the pyrolysis biochar production unit. The plant will divert organic and agricultural residues from landfill, produce biochar for soil regeneration and carbon sequestration, and generate renewable syngas as a process energy source. This deployment will also serve as a reference project for Front End's broader sustainability portfolio within the Industrial Facilities and Mining verticals.</p> <h3 >Key Responsibilities</h3>
<p >The Project Manager will own delivery across the full project lifecycle, structured per PMI/PMBOK standards, and will serve as the single point of accountability between Front End, the client (SBF), the equipment supplier (Beston Group), regulatory authorities, and all subcontractors. Responsibilities include:</p>
<ul >
<li >Lead site mobilization, stakeholder onboarding, ground preparation, and foundation construction activities.</li>
<li >Manage logistics for equipment arrival, customs clearance, transport, heavy lifting, and mechanical assembly according to specifications.</li>
<li >Coordinate on-site Factory Acceptance Test (FAT) replication and operational commissioning with the supplier team.</li>
<li >Oversee initial operations, manage infrastructure modifications, and lead formal handover to the operations team with full documentation.</li>
<li >Complete as-built documentation, lessons-learned register, financial reconciliation, and contractual closeout.</li>
<li >Develop and maintain the Project Management Plan, Scope Statement, Work Breakdown Structure, and manage change control.</li>
<li >Develop and maintain the master construction programme (MS Project or Primavera P6), track critical-path activities, and report schedule variance.</li>
<li >Manage the project budget, track committed vs. actual costs, and approve subcontractor invoices within delegated authority.</li>
<li >Implement Inspection and Test Plans (ITPs), ensure compliance with KSA building codes, SASO standards, and ISO 9001 principles.</li>
<li >Lead and direct subcontractors, coordinate temporary site services, and manage procurement and contract performance.</li>
<li >Produce weekly progress reports, monthly stakeholder dashboards, and chair project coordination and steering committee meetings.</li>
<li >Maintain the Project Risk & Issues Register, develop mitigation plans, and escalate high-priority risks promptly.</li>
<li >Liaise with Saudi authorities for site permits and environmental operating licences, and coordinate with SBF facilities management.</li>
<li >Ensure all site activities comply with KSA municipal environmental regulations and SBF site-specific HSE requirements, overseeing safety protocols and incident reporting.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates for this role should possess a strong background in project management, particularly within industrial construction and commissioning. Required qualifications include:</p>
<ul >
<li >Between <strong >5 to 10 years</strong> of relevant experience in project management, ideally within plant construction or industrial facilities.</li>
<li >Demonstrated experience in leading end-to-end project delivery, from initiation through operational handover.</li>
<li >Proficiency in project management methodologies (*, PMI/PMBOK standards).</li>
<li >Experience with master construction programming tools such as MS Project or Primavera P6.</li>
<li >Strong understanding of HSE regulations and quality management principles (*, ISO 9001).</li>
<li >Ability to manage complex stakeholder relationships, including clients, suppliers, subcontractors, and regulatory authorities.</li>
</ul> <h3 >Performance Metrics and Delegated Authorities</h3>
<p >The Project Manager's performance will be measured against specific objectives and will operate with defined authorities:</p>
<ul >
<li >Commissioning achieved by <strong >June 2026</strong> and project delivered within approved budget (CPI **</li>
<li >Zero Lost-Time Incidents (LTI) and full HSE compliance.</li>
<li >All regulatory permits and operating licences secured prior to commissioning.</li>
<li >Quality close-out with all punch-list items resolved before handover.</li>
<li >Successful FAT replication and operational handover acceptance by the client.</li>
</ul>
<p >Delegated authorities include:</p>
<ul >
<li >Approving site-level technical decisions within the scope of the approved design.</li>
<li >Approving subcontractor work and variations within delegated financial authority.</li>
<li >Exercising stop-work authority on any HSE or quality non-conformance.</li>
<li >Escalating scope, schedule, cost, or risk exceptions to the Project Director.</li>
</ul> <h3 >About Front End Limited Company</h3>
<p >Front End Limited Company is a Saudi-headquartered industrial solutions group, recognized as <em >"Innovator of the Year"</em> at the Oil & Gas Middle East 2025 Awards. The company is 100% aligned with Saudi Vision 2030 and operates across eight integrated verticals: Energy, Industrial Facilities, Geoscience, Space, Offshore, Artificial Intelligence, Autonomy & Mobility, and Mining. This role is part of Front End's Environmental & Sustainability initiatives, an extension of the Industrial Facilities vertical, focusing on delivering circular-economy and decarbonisation infrastructure for the Kingdom. The successful candidate will join a multidisciplinary organization that blends industrial execution capability with advanced technology, geoscience, and AI.</p>
<p ><span >From Land to Sea – Active Experiences in Nature’s Purest Form </span></p>
<p > </p>
<p ><span ><span >Red Sea Sports s Entertainment (RSSE) </span>is a dedicated subsidiary of <span >Red Sea Global (RSG)</span>, responsible for designing and delivering outstanding land and marine experiences at <span >The Red Sea destination</span>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <span >Galaxea</span>, adventure activities via <span >Akun</span>, and leisure experiences delivered by <span >WAMA</span>.RSSE plays a key strategic role in the partnership between <span >Red Sea Global </span>and the <span >Saudi Olympic s Paralympic Committee</span>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <span >Saudi Vision 2030</span>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
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<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<ul>
<li ><span >The Operations Executive – Experience Bookings is a position working throughout The Red Sea territory, whose primary goal is to assist with the guest booking on all adventure activities within the destination for visiting guests to The Red Sea. </span></li>
<li ><span >You must be detail-oriented to ensure all our staff have correct information to deliver associated activities to our luxury guests. </span></li>
<li ><span >To be successful as an Operations Executive you must be able to work with minimal supervision and have excellent customer service skills. </span></li>
<li ><span >The candidate will be responsible for handling all aspects of the booking process for our customer, including managing enquiries, providing accurate information on products and services, and ensuring a seamless booking experience from start to finish.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<ul>
<li ><span >Develop an understanding of adventure tourism within the Red Sea Destination.</span></li>
<li ><span >Assisting and advising customers who may be choosing from a variety of activity options.</span></li>
<li ><span >Maintain an online booking system including updating schedules, availability, contact information, time slots, etc. </span></li>
<li ><span >Confirm bookings with guests and communicate any necessary changes or updates. </span></li>
<li ><span >Ensure that the availability schedule is clear and organized and that time slots do not overlap or conflict with each other.</span></li>
<li ><span >Provide superior customer service by promptly responding to client's inquiries and helping to resolve any issues that arise. </span></li>
<li ><span >Submit reports to management about bookings, cancelations and other booking and reservation matters. </span></li>
<li ><span >Ensure that all guests' information and requirements are accurately communicated to the operations team.</span></li>
<li ><span >Pre trip consultation with clients to discuss future travel plans and ensure guests receive the best experience that suits their desires from Akun and provide recommendations on other experiences from RSSE.</span></li>
<li ><span >Follow up with clients to receive feedback and make sure they had a positive experience.</span></li>
<li ><span >Coordinate with other departments to ensure a smooth and continuous booking process for clients. </span></li>
<li ><span >Identify areas for improvement in the booking process.</span></li>
<li ><span >Providing support to customers who may need to amend or cancel a reservation.</span></li>
<li ><span >Engage in active promotion and advocation of all adventure activities delivered within the wider context of the project, including those not under their direct area of responsibility i.e., GALAXEA & WAMA. </span></li>
<li ><span >Participating in regular review sessions with senior staff to provide updates on all aspects of the adventure experiences.</span></li>
<li ><span >Gain an understanding of and educate guests on all activities across the RSSE Portfolio.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p>
<p> </p>
<ul>
<li ><span >Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner. </span></li>
<li ><span >Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.</span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment </strong></span></p>
<p> </p>
<ul>
<li ><span >Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement </strong></span></p>
<p> </p>
<ul>
<li ><span >Contribute to the identification of opportunities for continuous improvement of department’s systems, processes and practices considering ‘international best practice,’ improvement of business processes, cost reduction and productivity improvement.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Requirements</strong></span></p>
<p> </p>
<p><span ><strong>Experience and capabilities</strong></span></p>
<p> </p>
<ul>
<li ><span >A minimum of 1 years' work experience within the tourism industry, experience in Saudi Arabia is advantageous.</span></li>
<li ><span >High school diploma.</span></li>
<li ><span >Certified travel associate (CTA) or certified travel counselor (CTC), preferred.</span></li>
<li ><span >Experience working in sales or public relations, preferably in the hospitality or travel industries.</span></li>
<li ><span >Customer-service experience.</span></li>
<li ><span >Excellent written and verbal communication skills.</span></li>
<li ><span >Multi-tasking and time-management skills, with the ability to prioritize tasks.</span></li>
<li ><span >Proficient in Microsoft office suite.</span></li>
<li ><span >Data entry experience.</span></li>
<li ><span >Flexible working hours.</span></li>
<li ><span >A good understanding of CRM and Juniper booking systems</span></li>
<li ><span >Proficiency with online booking systems, Microsoft office, and other relevant software.</span></li>
</ul>
<p> </p>
<p><span ><strong>Skills </strong> </span></p>
<p> </p>
<ul>
<li ><span >Can follow guidance from Senior Staff on personal and professional development.</span></li>
<li ><span >An unyielding commitment to excellence. </span></li>
<li ><span >Be self-motivated for personal growth</span></li>
<li ><span >The candidate must have basic written and spoken English, with the ability to communicate in a second language is a distinct bonus.</span></li>
<li ><span >The ideal candidate will be a positive and proactive individual with an outgoing, charismatic, and approachable character and with a high aptitude for customer care and good leadership skills. </span></li>
</ul>
<p> </p>
<p><span >In addition, the candidate should: </span></p>
<p> </p>
<ul>
<li ><span >Be a team player </span></li>
<li ><span >Be able to follow instructions </span></li>
<li ><span >Understanding diverse cultures</span></li>
<li ><span >Be an effective communicator </span></li>
<li ><span >Be adaptable </span></li>
<li ><span >Be always customer focussed </span></li>
<li ><span >Ability to work in a fast-paced environment</span></li>
</ul>
<p> </p>
</span>
<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Sports & Entertainment (RSSE)</strong> is a subsidiary of Red Sea Global (RSG) and focuses on delivering land and marine experiences at The Red Sea destination. RSSE is responsible for managing and operating various sports and recreational activities at The Red Sea, including water sports (Galaxea), adventure sports (Akun), and general recreation (WAMA).</span></p>
<p> </p>
<p><span >RSSE plays a central role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, aiming to create more inclusive and accessible sports and recreation experiences.</span></p>
<p> </p>
<p><span >We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p>
<p> </p>
<p><span ><strong>Red Sea Sports & Entertainment – Where Nature Meets Elevated Adventure!</strong></span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The <strong>Dive Center Divemaster</strong> is a site-based operational role responsible for leading dive excursions, assisting with dive training programs, and supporting the efficient day-to-day operation of the dive center at the assigned asset. The role plays a key part in delivering safe, professional, and memorable underwater tourism experiences aligned with Galaxea, RSSE, and Red Sea Global standards.</span></p>
<p> </p>
<p><span >The Divemaster supports the Dive Center Manager in ensuring operational readiness, guest satisfaction, safety compliance, and commercial performance. This includes leading certified divers, assisting instructors during courses, maintaining the appearance and functionality of the dive center, and contributing to retail and sales activities. The position acts as a role model for safety, service excellence, and environmental responsibility.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General Operations</strong></span></p>
<p> </p>
<ul >
<li ><span >Report directly to the Dive Center Manager and support the smooth and efficient operation of the dive center.</span></li>
<li ><span >Lead certified divers on guided dives from the asset, ensuring safety, professionalism, and high-quality guest engagement.</span></li>
<li ><span >Assist instructors with the delivery of dive courses in accordance with PADI standards and procedures.</span></li>
<li ><span >Support the Senior Manager in the development and operational readiness of dive centers across other assets, when required.</span></li>
<li ><span >Prepare dive boats and teaching environments daily to ensure operational readiness.</span></li>
<li ><span >Assist with daily cylinder filling, equipment handling, and maintaining a clean, professional dive center appearance.</span></li>
<li ><span >Support retail and dive-related sales activities, acting as a brand ambassador for Galaxea experiences.</span></li>
<li ><span >Collaborate with Sustainability and SEZ teams to ensure alignment with environmental and marine protection requirements.</span></li>
<li ><span >Work remotely and attend office locations as operational needs require.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of Dive Center – Pre-Opening</strong></span></p>
<p> </p>
<ul >
<li ><span >Work alongside the Senior Manager to support the development, setup, and commissioning of the dive center and its operational components.</span></li>
<li ><span >Coordinate with RSG departments during the delivery phase to support operational phasing and readiness targets.</span></li>
<li ><span >Develop familiarity with dive sites accessible from the asset, including conditions, entry/exit procedures, and environmental sensitivities.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of Dive Center – Post-Opening</strong></span></p>
<p> </p>
<ul >
<li ><span >Maintain the highest safety standards when leading dives; safety is always the top priority.</span></li>
<li ><span >Ensure all diving and underwater tourism activities are conducted in a professional and compliant manner.</span></li>
<li ><span >Maintain thorough knowledge of PADI products and courses offered, including prerequisites, materials, standards, and documentation.</span></li>
<li ><span >Ensure accurate and up-to-date records are maintained for dive activities, training, and certifications.</span></li>
<li ><span >Build and maintain positive working relationships with colleagues, management, guests, and external stakeholders.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems & Procedures</strong></span></p>
<p> </p>
<ul >
<li ><span >Adhere to all RSSE, Galaxea, and functional policies, SOPs, processes, and instructions to ensure consistent and controlled operations.</span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment</strong></span></p>
<p> </p>
<ul >
<li ><span >Apply safety, quality, and environmental management policies to ensure guest and employee safety, regulatory compliance, and responsible marine practices.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement</strong></span></p>
<p> </p>
<ul >
<li ><span >Contribute to identifying opportunities for continuous improvement across dive center operations, systems, and practices in line with international best practices.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Stakeholders</strong></span></p>
<p> </p>
<p><span ><strong>Internal:</strong></span></p>
<p> </p>
<ul >
<li ><span >Dive Center Manager</span></li>
<li ><span >Senior Dive Operations Management</span></li>
<li ><span >Galaxea Operations Teams</span></li>
<li ><span >Sustainability & SEZ Departments</span></li>
</ul>
<p> </p>
<p><span ><strong>External:</strong></span></p>
<p> </p>
<ul >
<li ><span >Guests and divers</span></li>
<li ><span >Certification bodies (PADI)</span></li>
<li ><span >Regulatory and environmental authorities</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Requirements</strong></span></p>
<p> </p>
<p><span ><strong>Qualifications & Experience</strong></span></p>
<p> </p>
<ul >
<li ><span >Active and renewed <strong>PADI Divemaster</strong> certification.</span></li>
<li ><span >Minimum <strong>250 logged dives</strong> across various geographic locations.</span></li>
<li ><span >Strong knowledge of PADI courses and standards.</span></li>
<li ><span >Proven background in dive center operations and dive retail.</span></li>
<li ><span >Hospitality and guest service experience.</span></li>
<li ><span >Diving health and safety experience.</span></li>
<li ><span >Equipment handling and basic maintenance knowledge.</span></li>
<li ><span >Marine conservation awareness.</span></li>
<li ><span >Valid Fit-to-Dive medical.</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills</strong></span></p>
<p> </p>
<ul >
<li ><span >Excellent written and spoken English.</span></li>
<li ><span >Strong communication and public-speaking skills.</span></li>
<li ><span >Guest-focused mindset with a proactive, can-do attitude.</span></li>
<li ><span >Ability to deliver engaging and safe guided dive experiences.</span></li>
<li ><span >Strong attention to detail and time management.</span></li>
<li ><span >Ability to manage guest requests and complaints professionally.</span></li>
<li ><span >Comfortable working with high-end clientele and multicultural teams.</span></li>
<li ><span >Strong safety awareness and role-model behavior.</span></li>
<li ><span >Ability to work independently and as part of a team with sound judgment.</span></li>
<li ><span >High standards of confidentiality and professionalism.</span></li>
<li ><span >Proficient in Microsoft Office.</span></li>
<li ><span >Interest in marine science, conservation, and education.</span></li>
<li ><span >Ability to deliver high-quality briefings and debriefings.</span></li>
<li ><span >Ability to support dive center administration and planning.</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<p> </p>
<ul >
<li ><span >Additional languages (Arabic preferred).</span></li>
<li ><span >PADI DSD Leader rating.</span></li>
<li ><span >Renewed EFR Instructor certification.</span></li>
<li ><span >Social media and content creation skills.</span></li>
<li ><span >Underwater photography and videography.</span></li>
<li ><span >Marine life identification skills.</span></li>
<li ><span >Workshop technician experience across equipment brands.</span></li>
<li ><span >Valid powerboat license.</span></li>
</ul>
</span>
<p><br></p><p><strong>Job Purpose</strong></p><p>The Senior Instructor Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence. The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship. Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Delivery</strong></p><ul><li>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</li><li>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</li><li>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</li><li>Support the operational rollout of new adventure products, activities, and guest experiences.</li><li>Supervise daily adventure operations and provide on-site leadership during activity delivery.</li><li>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</li><li>Monitor instructor performance and provide ongoing operational guidance and professional development.</li><li>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</li><li>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</li><li>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</li><li>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including Galaxea and WAMA.</li><li>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</li><li>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</li></ul><p><strong>Leadership & Team Development</strong></p><ul><li>Provide day-to-day supervision and operational leadership to Adventure Instructors.</li><li>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</li><li>Promote a positive, collaborative, and guest-focused team culture.</li><li>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</li><li>Support new team member onboarding, familiarisation, and operational competency assessments.</li></ul><p><strong>Safety, Risk & Compliance</strong></p><ul><li>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</li><li>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</li><li>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</li><li>Ensure instructors comply with all operational, environmental, and safety requirements.</li><li>Promote responsible outdoor recreation and environmental conservation throughout all activities.</li></ul><p><strong>Qualifications & Experience</strong></p><ul><li>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</li><li>Basic Land Navigation certification with practical GPS navigation experience.</li><li>Leave No Trace certification or equivalent environmental awareness training is preferred.</li><li>Search and Rescue, tracking, or outdoor expedition training is advantageous.</li><li>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</li><li>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</li><li>Minimum 4-5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</li><li>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</li></ul><p><strong>Essential Skills</strong></p><ul><li>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</li><li>Strong leadership, coaching, mentoring, and team development capabilities.</li><li>Sound understanding of adventure risk management, operational planning, and outdoor safety.</li><li>Excellent communication, interpersonal, and stakeholder management skills.</li><li>Professional, guest-focused, adaptable, and service-oriented.</li><li>Ability to perform effectively within remote and dynamic operational environments.</li><li>Fluent in written and spoken English; Arabic or an additional language is advantageous.</li><li>Practical understanding of luxury hospitality operations and premium guest expectations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p><p>Basic Land Navigation certification with practical GPS navigation experience.</p><p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p><p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p><p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p><p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p><p>Minimum 4-5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p><p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p><p><strong>Essential Skills</strong></p><ul><li>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</li><li>Strong leadership, coaching, mentoring, and team development capabilities.</li><li>Sound understanding of adventure risk management, operational planning, and outdoor safety.</li><li>Excellent communication, interpersonal, and stakeholder management skills.</li><li>Professional, guest-focused, adaptable, and service-oriented.</li><li>Ability to perform effectively within remote and dynamic operational environments.</li><li>Fluent in written and spoken English; Arabic or an additional language is advantageous.</li><li>Practical understanding of luxury hospitality operations and premium guest expectations.</li></ul>
<p><br></p><p><b>Job Purpose</b> The Administrative Specialist is responsible for providing high-quality administrative, reservations, and coordination support across RSSE's guest services and operational functions. The role ensures that bookings, guest enquiries, schedules, documentation, records, and internal communications are managed accurately, efficiently, and professionally to support seamless day-to-day operations. Working closely with Operations, Guest Services, Finance, Reservations, and other support functions, the Administrative Specialist plays an important role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. The position supports the smooth delivery of RSSE's watersports, diving, and land-based adventure experiences by maintaining reliable records, coordinating schedules and resources, and providing responsive administrative support. The role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service.</p><p>Key Responsibilities</p><p>Booking & Reservation Coordination</p><ul><li>Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.</li><li>Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.</li><li>Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.</li><li>Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.</li><li>Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.</li><li>Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.</li><li>Record and escalate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.</li></ul><p>Administrative Support</p><ul><li>Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.</li><li>Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.</li><li>Manage departmental correspondence through email, telephone, and other approved communication channels.</li><li>Perform accurate data entry, filing, document control, record management, and general administrative duties.</li><li>Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.</li><li>Maintain organised electronic and physical filing systems to ensure documents and information are easily accessible.</li><li>Ensure administrative workspaces, records, files, and documentation remain organised and maintained to professional standards.</li><li>Monitor administrative supplies and materials and coordinate replenishment when required.</li></ul><p>Guest & Stakeholder Coordination</p><ul><li>Provide professional and responsive support to guests throughout the booking and administrative process.</li><li>Liaise with internal teams to ensure guest requests and operational requirements are communicated accurately and addressed promptly.</li><li>Maintain a professional, courteous, and service-oriented approach in all guest and stakeholder interactions.</li><li>Support the coordination of special guest requests and requirements with relevant operational teams.</li><li>Build effective working relationships with internal departments, resort partners, vendors, and other stakeholders supporting RSSE operations.</li></ul><p>Financial & Records Administration</p><ul><li>Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</li><li>Maintain accurate administrative and financial records relating to bookings and guest transactions.</li><li>Ensure payment information, receipts, invoices, and supporting documentation are recorded and maintained accurately.</li><li>Escalate payment discrepancies or administrative issues to the relevant department for resolution.</li><li>Handle guest, operational, and financial information with appropriate confidentiality and discretion.</li></ul><p>Events & Operational Support</p><ul><li>Provide administrative support for RSSE events, promotions, seasonal activations, and guest experience programmes.</li><li>Assist with schedules, guest lists, communications, documentation, and administrative requirements associated with events and activities.</li><li>Support operational teams during peak booking periods, events, and high-demand periods where required.</li><li>Coordinate administrative requirements with relevant stakeholders to support successful activity and event delivery.</li></ul><p>Policies, Systems, Processes, Procedures, Standards & Reporting</p><ul><li>Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), work instructions, and administrative controls.</li><li>Maintain accurate departmental reports, trackers, booking records, databases, and administrative documentation.</li><li>Support the preparation of accurate and timely management information and operational reports.</li><li>Ensure administrative activities are conducted consistently and in accordance with RSSE's service, confidentiality, and quality standards.</li><li>Maintain confidentiality and appropriate controls when handling guest, employee, financial, and commercially sensitive information.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or equivalent is required; a Diploma or Bachelor's degree in Business Administration, Hospitality Management, Tourism, Office Administration, or a related discipline is preferred.</p><p>Minimum of two (2) years of relevant administrative experience, preferably within hospitality, tourism, leisure, adventure, guest services, or another customer-facing operational environment.</p><p>Previous experience in reservations, booking coordination, guest support, office administration, data entry, or document management is highly desirable.</p><p>Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.</p><p>Experience using booking systems, reservation platforms, CRM applications, or customer database systems is preferred.</p><p>Basic understanding of invoicing, billing, payment tracking, and financial administration is advantageous.</p><p>Experience supporting multiple departments or operational functions within a fast-paced environment is advantageous.</p><p>Fluency in written and spoken English is required; Arabic or additional language capability is advantageous.</p><p>Essential Skills</p><ul><li>High level of accuracy and attention to detail when processing bookings, records, guest information, and documentation.</li><li>Strong organisational, administrative, and time-management skills.</li><li>Ability to manage multiple priorities and competing deadlines effectively.</li><li>Excellent written and verbal communication skills.</li><li>Strong customer service and guest engagement capabilities.</li><li>Ability to communicate professionally with guests, colleagues, management, vendors, and external stakeholders.</li><li>Strong problem-solving skills and sound judgement when managing booking issues, guest requests, and administrative challenges.</li><li>Ability to remain calm, organised, and service-focused within a fast-paced operational environment.</li><li>Strong working knowledge of Microsoft Office and relevant administrative systems.</li><li>High standards of confidentiality, professionalism, integrity, and reliability.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Flexible and adaptable approach to changing operational requirements.</li></ul>
<p><br></p><p><b>Core Responsibilities</b></p><p>Overall Program Leadership & Integration</p><ul><li>Hold overall responsibility for the completion and integration of all activities across the five tasks and for the timely submission of every report in accordance with the Scope of Services.</li><li>Represent our Client in all matters, including meetings with the client and all stakeholders, and act as primary end client contact.</li><li>Prepare a work plan for each team member, coordinate the work of the whole team, and set performance targets governing both progress and quality of submissions.</li><li>Ensure the active involvement of stakeholders (client, municipality, national water company, geological survey, ministry, civic bodies) throughout the program, and lead the required stakeholder and upper-management workshops.</li><li>Ensure the requirements of the Scope of Services for each specialty are fulfilled in a timely manner and to the client s satisfaction.</li></ul><p>Accountability</p><p>The Project Manager is the single point of accountability for the whole program: for integrating the five tasks, for the quality and timeliness of every deliverable, for contractual and commercial compliance, for quality and HSE governance, and for a clean handover of all systems, models and training to the client at program close.</p><p>Program Milestones the Role Governs</p><p>The Project Manager is accountable for on-time delivery of each task s milestone deliverables across the 36-month term:</p><ul><li>A Inception report; monthly monitoring; damage & early-warning report; task completion. Term to M36</li><li>B Inception report; GIS database library for as-built networks; task completion. Term to M18</li><li>C Inception report; tender-document templates & updated package; urgent tender packages; task completion. Term to M12</li><li>D Inception report; water-balance report; water-reuse report; reuse pilot design; task completion. Term to M30</li><li>E Inception report; detailed model & real-time modeling; model assessment; Master Plan; task completion. Term to M33</li><li>All Monthly progress reports; final program report. Term M1 M36</li></ul><p>Task Delivery Oversight (Tasks A E)</p><ul><li>Task A Monitoring: oversee the integrated groundwater, wadi and drain monitoring program, telemetry roll-out, damage surveys and the early-warning system report.</li><li>Task B Database Library: oversee delivery of the interactive GIS/database library for as-built groundwater networks, including the hydrological information system and dashboard.</li><li>Task C Design Package: oversee assessment and update of design criteria, methodology, specifications and tender packages, including urgent-project designs on client request.</li><li>Task D Water Balance: oversee the city-wide water-balance study, water-reuse study and reuse pilot design across the defined sub-basins.</li><li>Task E Modeling & Master Plan: oversee the groundwater model, scenario and reliability analysis, the 2050 Master Plan and the decision-support tool handed to the client.</li></ul><p>Planning, Scheduling & Reporting</p><ul><li>Submit and maintain a detailed program schedule covering all sub-tasks, updated monthly and whenever required.</li><li>Prepare weekly and monthly progress reports (activities, status, progress vs. plan, delays and mitigation, cash flow, team status, deliverables and submittals) and the final program report.</li><li>Maintain the Contract Master Deliverables List and manage all submittals through the mandated electronic document management system.</li><li>Track milestone deliverables against the contractual submission schedule and safeguard on-time delivery of each task inception, interim and completion report.</li></ul><p>Contract & Commercial Management</p><ul><li>Own the contract and ensure compliance with all legal and contractual requirements across every task.</li><li>Manage statements/invoicing on the basis of completed, individually-priced deliverables, and administer contractual retention, variations, extensions of time and partial withdrawal provisions.</li><li>Proactively manage delay and deficiency exposure, recognizing the contractual penalty regime (delay penalties scaling to 20%, deficiency penalties scaling to 20% on performance shortfalls) and driving corrective action to avoid them.</li><li>Manage changes, technical-dispute resolution and corrective-action processes in line with the contract s execution-of-services provisions.</li></ul><p>Quality, HSE & Governance</p><ul><li>Ensure a Project Quality Plan (ISO 9001 / ISO 10005) is produced within 30 days of commencement and that a dedicated, independent Quality Manager is appointed with direct senior-level reporting.</li><li>Ensure an HSE Plan and dedicated HSE Manager/Leader are in place, independent of the project organization, and that all applicable Kingdom and client safety, health and environmental standards are met.</li><li>Carry out quality assurance of all reports submitted to the client and ensure non-conformities and complaints are resolved within contractual timeframes.</li><li>Safeguard client-supplied property and ensure any damage is reported within 24 hours, per contract.</li><li>Provide and direct a complete multidisciplinary team (design, geotechnical, modeling, hydrogeology, procurement, remote sensing, GIS, QA/QC, HSE, document control) with key personnel based in Riyadh</li><li>Secure client approval before any change of key personnel and scale the team at clients cost where needed to meet program requirements.</li><li>Ensure client staff are trained on all delivered systems (monitoring, telemetry, database/GIS, models) and that all software, models and equipment are installed, tested and handed over at program close.</li><li>Supervise the analysis and assessment of all data collected through the history of the groundwater program.</li></ul><p>Team, Resources & Handover</p><ul><li>Provide and direct a complete multidisciplinary team (design, geotechnical, modeling, hydrogeology, procurement, remote sensing, GIS, QA/QC, HSE, document control) with key personnel based in Riyadh.</li><li>Secure client approval before any change of key personnel and scale the team at SLB s cost where needed to meet program requirements.</li><li>Ensure client staff are trained on all delivered systems (monitoring, telemetry, database/GIS, models) and that all software, models and equipment are installed, tested and handed over at program close.</li><li>Supervise the analysis and assessment of all data collected through the history of the groundwater program.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About The Role </strong></p><br> <p>The Lead Integration Architect/Developer is a senior technical leader responsible for designing, building, and modernizing our enterprise integration ecosystems. This dual-impact role requires an expert who can architect modern high-performing, secure cloud and hybrid integration platforms while actively writing code, creating reusable frameworks, and mentoring engineering teams. You will own the technical roadmap for how our distributed applications, SaaS systems, data platforms, and legacy environments connect and communicate smoothly and securely using contemporary DevSecOps practices.</p><br> <p><strong>Responsibilities</strong></p><br> <p><strong>Architectural Design, Strategy and Governance</strong></p><br>
<ul>
<li>Own the integration reference architecture and roadmap covering integration architecture and patterns, API management, iPaaS/connectors, event-driven messaging, workflow/orchestration, data movement and legacy remediation.</li>
<li>Establish and enforce engineering standards and governance for API design, event naming, versioning, documentation, automated testing, code review, source control, deployment, secrets management, resilience, error handling and supportability.</li>
<li>Build and maintain an integration catalogue so KAUST can understand what integrations exist, who owns them, what data they move, which systems consume them, and the operational and security risk attached to each integration.</li>
<li>Provide technical design assurance for projects and procurements so new platforms meet KAUST integration standards, avoid unnecessary customisation and include suitable APIs, event capability, identity integration, data export and support arrangements.</li>
</ul> <p><strong>Engineering and Delivery Leadership</strong></p><br>
<ul>
<li>Design, build and maintain integration services including APIs, events, message flows, connectors, transformation scripts, tests and CI/CD pipelines; personally contribute hands-on engineering work rather than acting only in an advisory capacity.</li>
<li>Develop robust and reusable integration patterns using appropriate technologies such as REST/OData APIs, SOAP where unavoidable, IDocs/BAPIs, event/webhook patterns, message queues, SFTP/managed file transfer, ETL/ELT and change data capture.</li>
<li>Improve operational observability and service reliability by implementing monitoring, alerting, dashboards, audit logging, reconciliation, incident response practices and post-incident improvement actions for critical integrations.</li>
<li>Reduce legacy integration risk by assessing point-to-point interfaces, database links, batch jobs, unmanaged scripts and vendor feeds, then wrapping, replacing, retiring or tolerating them through an explicit remediation plan.</li>
<li>Manage assigned platform, vendor and financial responsibilities including input to budgets, licences, vendor performance, service levels and contract requirements related to integration platforms and delivery partners.</li>
</ul> <p><strong>Collaboration and Mentorship</strong></p><br>
<ul>
<li>Lead, coach and develop a small technical team including allocation of work, mentoring, performance input, recruitment support, quality assurance and creation of a collaborative engineering culture.</li>
<li>Act as a trusted advisor to enterprise applications, data, cyber security, identity, infrastructure and business product teams to ensure integration designs support KAUST business processes, master data quality, security, privacy and operational resilience.</li>
<li>Mature Agile and DevOps ways of working by running a visible backlog, prioritising demand with stakeholders, planning iterative delivery, improving deployment frequency and reducing operational risk through automation.</li>
<li>Perform other applicable tasks and duties assigned within the realm of the employee's knowledge, skills and abilities in the field of his/her position.</li>
</ul> <p><strong>Qualifications</strong></p><br> <p><strong>Essential</strong></p><br>
<ul>
<li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, Engineering or a related discipline, or an equivalent combination of education and substantial relevant experience.</li>
<li>Evidence of continuing professional development in integration engineering, cloud platforms, software engineering, DevOps, cybersecurity, enterprise architecture or related fields.</li>
</ul> <p><strong>Preferred</strong></p><br>
<ul>
<li>Relevant professional certifications, for example SAP BTP/Integration Suite, Azure Integration Services, AWS, API management, MuleSoft, Boomi, Kafka/event streaming, Agile, DevOps or architecture certifications. No single vendor certification is mandatory.</li>
</ul> <p><strong>Required Skills</strong></p><br> <ul>
<li>Hands-on integration engineering expertise across APIs, event-driven messaging, iPaaS/connectors, workflow/orchestration, batch/file integration, transformations and integration security.</li>
<li>Contemporary software engineering discipline including clean code/configuration, automated testing, CI/CD, infrastructure-as-code concepts, source control, peer review and release management in modern toolsets.</li>
<li>Architecture with delivery pragmatism able to set standards and future direction while also making practical trade-offs and delivering working services in complex legacy environments.</li>
<li>Agile and DevOps leadership able to manage a backlog, run iterative delivery, improve flow, measure outcomes and embed operational accountability into engineering work.</li>
<li>People leadership and coaching able to guide a small team of technical professionals, lift capability, allocate work, provide feedback and build a high-trust engineering culture.</li>
<li>Security, privacy and resilience mindset including authentication, authorization, encryption, secrets, audit logging, vulnerability management, personal data protection and continuity of service.</li>
<li>Data and master-data awareness able to understand canonical data, data ownership, lineage, quality, metadata and the separation between operational integration and analytical data pipelines.</li>
<li>Stakeholder and vendor management able to influence business owners, technical teams, vendors and project teams without losing technical depth or accountability for outcomes.</li>
<li>Clear communication able to explain integration risks, trade-offs and progress to executives, architects, engineers, vendors and non-technical stakeholders.</li>
<li>Operational problem solving able to troubleshoot complex cross-system failures, lead incident resolution and convert repeated issues into engineering improvements.</li>
<li>Practical SAP integration knowledge with the ability to work with SAP standard APIs/events and legacy SAP patterns while avoiding unnecessary customisation and tight coupling.</li>
</ul> <p><strong>Preferred Skills</strong></p><br> <ul>
<li>Experience in higher education, research, government, healthcare, public sector or another complex mission-driven environment.</li>
<li>Experience integrating identity and access management, student, HR, finance, procurement, research, facilities, data lakehouse or analytics platforms.</li>
<li>Experience integrating SAP S/4HANA,</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong><em>Group overview:</em></strong></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><span><strong>alfanar</strong></span><strong> is involved in:</strong></span></p><br>
<ul>
<li><span>Electrical, Electromechanical and Civil Engineering Construction</span></li>
<li><span>Manufacturing and Marketing Electrical Construction Products</span></li>
<li><span>Allied Engineering Services</span></li>
</ul>
<p><span><strong>Our Main Divisions:</strong></span></p><br>
<ul>
<li><span>alfanar electric</span></li>
<li><span>alfanar Construction</span></li>
<li><span>alfanar Building Systems</span></li>
</ul>
<p><span><strong><u>alfanar electric</u></strong></span></p><br>
<p><span>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</span></p><br>
<p><span><strong>alfanar electric operates industries in:</strong></span></p><br>
<ul>
<li><span>Riyadh and Jubail, Saudi Arabia</span></li>
<li><span>Dubai, UAE</span></li>
<li><span>London, UK</span></li>
</ul>
<p><span>alfanar has a development and engineering center in Chennai, India.</span></p><br>
<p><span><strong>Industrial Complex, Riyadh</strong></span></p><br>
<p><span>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</span></p><br>
<p><span>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</span></p><br>
<p><span>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</span></p><br>Job Purpose <br><p>Implement business strategies to manage products effectively, collaborate across teams to promote offerings, and enhance customer satisfaction. Achieve synergy across alfanar units for strategic market development. Analyze market trends, disruptions, and competition, providing strategic direction through continuous analysis. Foster innovation, explore new markets, and establish competitive advantages, differentiating alfanar products for elevated market positions.</p><br>
<br><br>Key Accountability Areas <br><p>Market Exploration and Relationships:</p><br>
<ul>
<li>Understand and capture customer needs, defining new offer scope and specifications aligned with market needs and company strategy.</li>
<li>Participate in customer seminars, meetings, workshops, and events to promote offers.</li>
<li>Scope and prioritize activities based on business and customer impact.</li>
<li>Establish and grow relationships with strategic partners.</li>
</ul>
<p>Market Research and Analysis:</p><br>
<ul>
<li>Participate in market research, validation, and analysis to identify new market opportunities for new and existing product lines.</li>
<li>Regularly conduct competitive analysis of technical & commercial offers and identify needs for offer enhancement to maintain competitiveness and monitor market price trends.</li>
<li>Identify market trends, disruptions, and opportunities, driving initiatives to capitalize on them.</li>
</ul>
<p>Product Lifecycle Management:</p><br>
<ul>
<li>Price positioning across all Go-To-Markets and geographies to capture offer value and ensure competitiveness.</li>
<li>Work closely with teams to deliver with quick time-to-market and optimal resources.</li>
<li>Lead product optimization and standardization with R&D and design teams for process performance improvement and increased productivity.</li>
</ul>
<p>Product Launch and Operations:</p><br>
<ul>
<li>Drive product launches, working with the public relations team, executives, and other product management team members.</li>
<li>Participate in the proposal response process, offer forecast, and plan accuracy, ensuring the right inventory and competitive lead times.</li>
<li>Focus on excess & obsolete (E&O) trends and provide strategic actions to maintain the best inventory level.</li>
<li>Act as a product evangelist to build awareness and understanding.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Electrical Engineering or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Product Development and Design<br>Product Evaluation<br>Product Forecasting<br>Product Knowledge<br>Product Launches<br>Product Liability<br>Product Positioning<br>Product Pricing<br>Product Profitability Analysis<br>Product Troubleshooting<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li ><span >Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li ><span >Maintain a professional appearance of the center.</span></li>
<li ><span >Ensure all sales are conducted in a professional manner.</span></li>
<li ><span >Work remotely and visit office as and when required.</span></li>
<li ><span >Manage inventory for preopening.</span></li>
<li ><span >Prepare retail stock for future years.</span></li>
<li ><span >Manage the purchasing budget.</span></li>
<li ><span >Ensure sufficient stock.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Pre-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li ><span >Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li ><span >Become familiar with the retail products in stock.</span></li>
<li ><span >Become familiar with the activities in the area.</span></li>
<li ><span >Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Post-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >All activities conducted from the Center are conducted in a professional manner.</span></li>
<li ><span >Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li ><span >Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li ><span >Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li ><span >Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li ><span >Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li ><span >Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li ><span >Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li ><span >Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li ><span >Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li ><span >Assisting staff/students with course registration and/or rental equipment.</span></li>
<li ><span >Taking bookings and answering questions about courses/activities destinations.</span></li>
<li ><span >The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<p> </p>
<p><span ><strong>Qualification and Experience</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Hospitality track record</span></li>
<li ><span >Proven sales record</span></li>
<li ><span >Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Excellent standard of written and spoken English</span></li>
<li ><span >Excellent communicator and public talking</span></li>
<li ><span >Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li ><span >Flexible and open-minded approach to environment and tasks</span></li>
<li ><span >Ability to self-motivate and deliver to agreed deadlines</span></li>
<li ><span >Good time-keeping</span></li>
<li ><span >Social media experience</span></li>
<li ><span >Excellent salesperson</span></li>
<li ><span >Highly detail-oriented </span></li>
<li ><span >Guest experience oriented, social personality</span></li>
<li ><span >Able to work with different cultures and nationalities</span></li>
<li ><span >Ability to handle high-end clientele, superior level of customer service</span></li>
<li ><span >Effectively manage guests’ requests and complaints</span></li>
<li ><span >Be a perfect role model for other staff members</span></li>
<li ><span >Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li ><span >Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li ><span >Demonstrate the utmost confidentiality at all times</span></li>
<li ><span >Proficient with Microsoft Office </span></li>
<li ><span >Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li ><span >Ability to deliver a magical guest experience </span></li>
<li ><span >Able to assist with dive center administration and planning</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Spoken language other than English (preferably Arabic)</span></li>
<li ><span >Marine conservation interest/background</span></li>
</ul>
</span>
<p ><span >From Land to Sea – Active Experiences in Nature’s Purest Form </span></p>
<p > </p>
<p ><span ><span >Red Sea Sports s Entertainment (RSSE) </span>is a dedicated subsidiary of <span >Red Sea Global (RSG)</span>, responsible for designing and delivering outstanding land and marine experiences at <span >The Red Sea destination</span>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <span >Galaxea</span>, adventure activities via <span >Akun</span>, and leisure experiences delivered by <span >WAMA</span>.RSSE plays a key strategic role in the partnership between <span >Red Sea Global </span>and the <span >Saudi Olympic s Paralympic Committee</span>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <span >Saudi Vision 2030</span>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
<p > </p>
<p><span ><strong>Red Sea Sports & Entertainment – Where Nature Meets Elevated Adventure!</strong></span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The <strong>Resident Marine Biologist & Dive Instructor (RMBDI) </strong>is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives:</span></p>
<p> </p>
<ol >
<li ><span >Engage and educate guests on marine life and conservation,</span></li>
<li ><span >Lead exclusive marine biology–focused dive experiences,</span></li>
<li ><span >Lead recreational (non-marine biology) dives, and</span></li>
<li ><span >Deliver dive training courses to international certification standards.</span></li>
</ol>
<p> </p>
<p><span >In addition, the RMBDI is responsible for coordinating and implementing <strong>Galaxea’s Conservation Diving Program</strong>, embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset.</span></p>
<p> </p>
<p><span >The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General Operations & Guest Experience</strong></span></p>
<ul >
<li ><span >Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</span></li>
<li ><span >Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</span></li>
<li ><span >Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</span></li>
<li ><span >Lead private and bespoke marine biology dive experiences for high-end clientele.</span></li>
<li ><span >Lead recreational dives in accordance with operational procedures and safety standards.</span></li>
<li ><span >Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</span></li>
<li ><span >Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</span></li>
</ul>
<p> </p>
<p><span ><strong>Conservation & Sustainability</strong></span></p>
<ul >
<li ><span >Coordinate and implement Galaxea’s Conservation Diving Program across the designated asset.</span></li>
<li ><span >Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</span></li>
<li ><span >Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</span></li>
<li ><span >Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</span></li>
</ul>
<p> </p>
<p><span ><strong>Dive Center Establishment – Pre-Opening</strong></span></p>
<ul >
<li ><span >Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</span></li>
<li ><span >Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</span></li>
<li ><span >Become fully familiar with local dive sites, marine habitats, and species within the operating area.</span></li>
</ul>
<p> </p>
<p><span ><strong>Dive Center Operations – Post-Opening</strong></span></p>
<ul >
<li ><span >Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</span></li>
<li ><span >Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</span></li>
<li ><span >Maintain accurate and up-to-date records for courses, certifications, and dive activities.</span></li>
<li ><span >Deliver engaging marine life presentations and educational talks for guests and colleagues.</span></li>
<li ><span >Build and maintain positive working relationships with team members, management, and guests.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Procedures & Compliance</strong></span></p>
<ul >
<li ><span >Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</span></li>
<li ><span >Ensure dive center operations remain controlled, compliant, and consistent.</span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment</strong></span></p>
<ul >
<li ><span >Apply safety, quality, and environmental management systems to ensure guest and employee safety.</span></li>
<li ><span >Promote a responsible and environmentally conscious approach to all marine and diving activities.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement</strong></span></p>
<ul >
<li ><span >Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</span></li>
<li ><span >Contribute to continuous improvement initiatives aligned with international best practices.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Requirements</strong></span></p>
<p> </p>
<p><span ><strong>Qualifications & Experience</strong></span></p>
<ul >
<li ><span >Degree or diploma in Marine Biology, Marine Conservation, or a related field.</span></li>
<li ><span >Active and renewed PADI Instructor certification with a proven international track record.</span></li>
<li ><span >Instructor rating in a minimum of five PADI specialties.</span></li>
<li ><span >Minimum of 500 logged dives across various geographic locations.</span></li>
<li ><span >Certification of at least 50 students across core PADI courses.</span></li>
<li ><span >Strong background in dive center operations and commercial dive business.</span></li>
<li ><span >Demonstrated experience in marine conservation and diving health & safety.</span></li>
<li ><span >Equipment management and dive retail experience.</span></li>
<li ><span >Valid Fit-to-Dive medical certification.</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills & Competencies</strong></span></p>
<ul >
<li ><span >Excellent written and spoken English; confident public speaker.</span></li>
<li ><span >Strong customer service mindset with a proactive, “can-do” attitude.</span></li>
<li ><span >Ability to deliver engaging, informative, and memorable dive experiences.</span></li>
<li ><span >High attention to detail and strong organizational skills.</span></li>
<li ><span >Proven ability to work with diverse cultures and high-end clientele.</span></li>
<li ><span >Exceptional safety awareness and leadership by example.</span></li>
<li ><span >Ability to work independently and collaboratively in a remote dive resort environment.</span></li>
<li ><span >Proficiency in Microsoft Office and basic administrative tasks.</span></li>
<li ><span >Strong interest in marine science, education, and conservation.</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<ul >
<li ><span >Full-face mask diving experience.</span></li>
<li ><span >Additional language skills (Arabic preferred).</span></li>
<li ><span >Social media and content creation skills.</span></li>
<li ><span >Underwater photography and videography.</span></li>
<li ><span >Advanced marine species identification skills.</span></li>
<li ><span >Equipment workshop technician experience across multiple brands.</span></li>
</ul>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong></span></p><br><br>
<br>
<p><span><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br>
<br>
<p><span><strong>Job Purpose</strong></span></p><br><br>
<br>
<p><span>The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p><br><br>
<br>
<p><span><strong>Job Responsibilities</strong></span></p><br><br>
<br>
<p><span><strong>General</strong></span></p><br><br>
<br>
<ul>
<li><span>Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li><span>Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li><span>Maintain a professional appearance of the center.</span></li>
<li><span>Ensure all sales are conducted in a professional manner.</span></li>
<li><span>Work remotely and visit office as and when required.</span></li>
<li><span>Manage inventory for preopening.</span></li>
<li><span>Prepare retail stock for future years.</span></li>
<li><span>Manage the purchasing budget.</span></li>
<li><span>Ensure sufficient stock.</span></li>
</ul>
<br>
<p><span><strong>Establishment of the Center: Pre-Opening</strong></span></p><br><br>
<br>
<ul>
<li><span>Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li><span>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li><span>Become familiar with the retail products in stock.</span></li>
<li><span>Become familiar with the activities in the area.</span></li>
<li><span>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<br>
<p><span><strong>Establishment of the Center: Post-Opening</strong></span></p><br><br>
<br>
<ul>
<li><span>All activities conducted from the Center are conducted in a professional manner.</span></li>
<li><span>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li><span>Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li><span>Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li><span>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li><span>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li><span>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li><span>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li><span>Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li><span>Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li><span>Assisting staff/students with course registration and/or rental equipment.</span></li>
<li><span>Taking bookings and answering questions about courses/activities destinations.</span></li>
<li><span>The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<br>
<p><span><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p><br><br>
<br>
<ul>
<li><span>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<br>
<p><span><strong>Safety, Quality & Environment </strong></span></p><br><br>
<br>
<ul>
<li><span>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<br>
<p><span><strong>Continuous Improvement </strong></span></p><br><br>
<br>
<ul>
<li><span>Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<br>
<p><span><strong>Qualification and Experience</strong></span></p><br><br>
<br>
<ul>
<li><span>Hospitality track record</span></li>
<li><span>Proven sales record</span></li>
<li><span>Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<br>
<p><span><strong>Essential Skills</strong></span></p><br><br>
<br>
<ul>
<li><span>Excellent standard of written and spoken English</span></li>
<li><span>Excellent communicator and public talking</span></li>
<li><span>Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li><span>Flexible and open-minded approach to environment and tasks</span></li>
<li><span>Ability to self-motivate and deliver to agreed deadlines</span></li>
<li><span>Good time-keeping</span></li>
<li><span>Social media experience</span></li>
<li><span>Excellent salesperson</span></li>
<li><span>Highly detail-oriented </span></li>
<li><span>Guest experience oriented, social personality</span></li>
<li><span>Able to work with different cultures and nationalities</span></li>
<li><span>Ability to handle high-end clientele, superior level of customer service</span></li>
<li><span>Effectively manage guests’ requests and complaints</span></li>
<li><span>Be a perfect role model for other staff members</span></li>
<li><span>Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li><span>Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li><span>Demonstrate the utmost confidentiality at all times</span></li>
<li><span>Proficient with Microsoft Office </span></li>
<li><span>Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li><span>Ability to deliver a magical guest experience </span></li>
<li><span>Able to assist with dive center administration and planning</span></li>
</ul>
<br>
<p><span><strong>Desirable Skills</strong></span></p><br><br>
<br>
<ul>
<li><span>Spoken language other than English (preferably Arabic)</span></li>
<li><span>Marine conservation interest/background</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Doka is a global leader in innovative formwork solutions and services across all areas of construction, and a worldwide supplier of comprehensive scaffolding systems for a broad range of applications. With more than 160 sales and logistics facilities in over 54 countries, Doka provides a high‑performing distribution network that ensures expert advice, customer service and technical support on site, with equipment delivered quickly regardless of project size or complexity. Employing 8,000 people worldwide, Doka is part of the Umdasch Group, a company that has stood for reliability, experience and trustworthiness for more than 150 years and serves as the parent organisation for its directly affiliated divisions, including Doka, umdasch The Store Makers and umdasch Industrial Solutions.</p><br><p>Saudi Arabia is the largest country in the Middle East, covering most of the Arabian Peninsula and home to Islam’s two holiest cities, Mecca and Medina. With some of the world’s largest proven oil reserves, the Kingdom plays a central role in global energy markets while actively diversifying its economy through ambitious large‑scale development initiatives. The country continues to drive one of the world’s most dynamic construction markets, fueled by landmark giga‑projects such as the Red Sea developments, Qiddiya, and Diriyah Gate. These projects are setting new standards in scale, engineering complexity, sustainability, and digital construction, creating strong demand for advanced formwork, engineering expertise, and innovative on‑site solutions. This environment offers highly attractive opportunities for talent, with Saudi Arabia recently recognised as one of the region’s most attractive employers due to its long‑term investment in infrastructure, innovation, and workforce development.</p><br><p>Advanced Formwork Co. Ltd is the distributor and service provider of Doka products in Saudi Arabia is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.</p><br><p><strong>Advanced Formwork Co. Ltd. is proud to be certified as a Great Place to Work!</strong> This prestigious certification reflects our commitment to creating a positive, inclusive, and supportive work environment where every team member can thrive. Join us and be part of a company that values your growth and well-being.</p><br><br>Job Description<br><p>Advanced Formwork Co. Ltd (Doka) is seeking an experienced Engineering Manager to lead our Engineering function in Riyadh. This senior leadership role is responsible for managing and developing high-performing engineering teams, delivering safe, practical, and cost‑effective formwork solutions, and supporting complex projects across the Kingdom. Reporting to the Head of Engineering, the Engineering Manager will play a critical role in driving technical excellence, innovation, and knowledge sharing while working closely with Sales, Project Managers, and site teams. The successful candidate will combine strong technical expertise in formwork engineering with proven people leadership, commercial awareness, and the ability to manage multiple projects in a dynamic environment.</p><br><p>This role is ideal for a senior engineering leader with strong people‑management and customer‑facing capabilities, who is comfortable working in a multicultural Middle East environment. Proficiency in English is essential, and Arabic language skills are considered a strong advantage. The position offers excellent professional growth opportunities within a globally reputed company that values collaboration, performance, technical excellence, and long‑term development.<br>
<strong>Key Responsibilities</strong></p><br><ul><li>Lead, manage, and motivate engineering teams across multiple projects.</li><li>Motivates team and implement economical and practical formwork solutions to meet the team and company objectives</li><li>Provide strong leadership and actively promote knowledge sharing and engineering trainings/development for project team</li><li>Supervise project deadlines/milestones</li><li>Produce, review, and approve formwork designs, material lists, offer drawings, and shop drawings.</li><li>Conduct and review advanced static calculations and structural verifications.</li><li>Ensure formwork solutions are safe, practical, and cost-effective.</li><li>Provide technical guidance and resolution for complex engineering and site issues</li><li>Supervise engineering deliverables to meet project deadlines and milestones.</li><li>Coordinate with Project Managers, Site Teams, and Formwork Instructors on technical issues.</li><li>Assist the Sales Team with technical input, client presentations, and site support.</li><li>Lead customer interactions (meetings, workshops, and site visits) to communicate engineering proposals, clarify requirements, and deliver technical presentations.</li><li>Provide strong leadership and actively promotes engineering trainings/development for engineering staff</li><li>Coordinate engineering resource allocation with the Head of Engineering – Country.</li><li>Ensure adherence to company policies, engineering procedures, and performance standards.</li><li>Monitor compliance with contractual, statutory, and safety requirements.</li><li>Ensure consistent application of engineering best practices across projects.</li></ul><br>Qualifications<br><ul><li>Bachelor’s Degree in Civil Engineering or related discipline.</li><li>Extensive experience in the formwork engineering industry, preferably within Saudi Arabia / Middle East.</li><li>Proven experience managing engineering teams and multi-project environments</li><li>Minimum 5 years of experience in similar managerial positions, including leading an engineering function (e.g., Engineering Head) in the formwork field.</li><li>Strong knowledge of formwork systems and engineering principles.</li><li>Proficiency in CAD software (2D & 3D) and project management tools</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Strong analytical thinking with attention to detail.</li><li>Commercial awareness and results-driven mindset.</li><li>Willingness to travel as per business requirements.</li></ul><br>Additional Information<br><p><strong>Your Benefits will be:</strong></p><br><ul><li>Dynamic working environment where teamwork, innovation, and personal development are valued.</li><li>Training and continuous development of employees to maintain a high level of expertise and competitiveness, as well as opportunities for advancement</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a highly experienced Contracts / Commercial Manager to join our site supervision team in Riyadh, Kingdom of Saudi Arabia.</span></p><br><p><span>The Contracts / Commercial Manager shall lead and manage all commercial, contractual, and financial aspects of the enabling and early works packages, acting on behalf of the Client as part of the Site Supervision Consultant team. The role is responsible for contract administration, commercial governance, cost control, change management, and claims management, ensuring the Client’s commercial position is protected while supporting timely and compliant delivery of the Works.</span></p><br><p><span>The position requires close coordination with the Engineer, Client representatives, project management teams, contractors, cost consultants, and legal advisors, with a strong focus on early works risk, productivity control, and dispute avoidance.</span></p><br><p><span>The Contracts / Commercial Manager shall be responsible for, but not limited to, the following:</span></p><br><ul><li><span>Lead contract administration for enabling and early works packages including mass earthworks, stockpile removal, construction haul roads, utilities, and temporary works</span></li><li><span>Administer the Contract in accordance with the Conditions of Contract (including FIDIC-based forms), ensuring compliance with notice provisions, procedures, and time bars</span></li><li><span>Manage all contractual correspondence, notices, early warnings, claims, and determinations in coordination with the Engineer</span></li><li><span>Provide contractual and commercial advice to the Client and supervision team on entitlements, risks, mitigation strategies, and commercial exposure</span></li><li><span>Support procurement strategies, tender evaluations, commercial comparisons, and recommendations for contract award or amendment</span></li><li><span>Monitor, control, and report project budgets, cost forecasts, commitments, and cash flow for early works packages</span></li><li><span>Review, assess, and recommend certification of interim payment applications, dayworks, and final accounts</span></li><li><span>Manage change control processes including valuation of variations, compensation events, and instructed changes</span></li><li><span>Lead the assessment and management of contractor claims including extensions of time, prolongation, disruption, and acceleration claims</span></li><li><span>Maintain and update contract risk registers, proactively identifying and managing commercial and contractual risks</span></li><li><span>Support dispute avoidance strategies through timely administration, accurate records, and commercial negotiation</span></li><li><span>Coordinate with legal advisors and external consultants as required on contractual or dispute-related matters</span></li><li><span>Act as the primary commercial interface between the Client, Engineer, contractors, and other consultants</span></li><li><span>Lead, manage, and mentor commercial and quantity surveying team members within the supervision team</span></li><li><span>Participate in commercial meetings, negotiations, and high-level project reviews with the Client and contractors</span></li><li><span>Ensure compliance with governance procedures, audit requirements, and best-practice commercial controls</span></li><li><span>Prepare commercial reports, recommendations, determinations, and contractual correspondence for Client approval</span></li><li><span>Maintain accurate and auditable records of contracts, variations, claims, payments, and financial status</span></li><li><span>Support audits, reviews, and compliance checks undertaken by the Client or regulatory bodies </span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that you will bring a minimum of 15 years’ experience in contracts and commercial management on large-scale construction or infrastructure projects partnered with a Bachelor’s Degree in Quantity Surveying, Commercial Management, Construction Management, Law, or a related discipline.</span></p><br><ul><li><span>Proven experience managing enabling works, early works, or infrastructure-led developments</span></li><li><span>Extensive experience administering FIDIC-based contracts on behalf of a Client or Engineer</span></li><li><span>Demonstrated capability managing contractor claims, variations, and commercial risk on fast-track programs</span></li><li><span>Strong understanding of contract administration, commercial governance, and cost control systems</span></li><li><span>High level of competence in claims assessment, entitlement analysis, and commercial negotiations</span></li><li><span>Ability to manage complex interfaces and commercial risk across multiple work fronts</span></li><li><span>Clear, structured communicator with strong written contractual drafting skills</span></li></ul><p><span>Professional membership with a recognized commercial or quantity surveying institution is preferred</span></p><br><p><span>Experience operating within a supervision consultant or Engineer-led environment is advantageous</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<div>
<p><strong>Division: </strong>Sports and Entertainment</p>
<p><strong>Department: </strong>WAMA</p>
<p><strong>Company: </strong>Sports and Entertainment Company</p>
<p> </p>
<p> </p>
<h1>From Land to Sea – Active Experiences in Nature’s Purest Form</h1>
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p>
<p>offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p>
<p> </p>
<p> </p>
<p>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p>
<p> </p>
<p> </p>
<p>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p>
<p> </p>
<p> </p>
<h1>Job Purpose</h1>
<p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p>
<p> </p>
<p> </p>
<p>This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p>
<p> </p>
<p> </p>
<h1>Key Responsibilities</h1>
<ol>
<li><strong>General Responsibilities</strong></li>
</ol>
</div>
<p><strong> </strong></p>
<div>
<ol start="2">
<li >
<ul>
<li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li>
<li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li>
<li>Mentor, coach, and support Water Sports Instructors and junior team members.</li>
<li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li>
<li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li>
<li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>2. Pre-Opening Support</h1>
<ol start="3">
<li >
<ul>
<li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li>
<li>Support the development of operational procedures, safety standards, and training materials.</li>
<li>Contribute to staff onboarding and training during the pre-opening phase.</li>
<li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>3. Operational Responsibilities (Post-Opening)</h1>
<ol start="4">
<li >
<ul>
<li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li>
<li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li>
<li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li>
<li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li>
<li>Oversee equipment readiness, inspections, and maintenance coordination.</li>
<li>Support scheduling and allocation of instructors and guest groups.</li>
<li>Act as escalation point for operational issues, guest concerns, and safety matters.</li>
<li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li>
</ul>
</li>
</ol>
</div>
<p> </p>
<div>
<h1>4. Leadership s Team Development</h1>
<ol start="5">
<li >
<ul>
<li>Provide on-the-job coaching and mentoring to junior instructors.</li>
<li>Support performance improvement and skill development within the team.</li>
<li>Ensure consistency in training delivery, guest engagement, and safety standards.</li>
<li>Contribute to building a strong, professional, and safety-driven team culture.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>5. Health, Safety, Environment s Quality</h1>
<ol start="6">
<li >
<ul>
<li>Ensure safety remains the highest priority across all water sports activities.</li>
<li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li>
<li>Conduct regular safety checks, audits, and equipment inspections.</li>
<li>Promote environmental awareness and responsible marine interaction practices.</li>
<li>Ensure strict adherence to company and regulatory safety standards at all times.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>6. Policies, Procedures s Reporting</h1>
<ol start="7">
<li >
<ul>
<li>Follow and enforce all company policies, SOPs, and operational guidelines.</li>
<li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li>
<li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>7. Continuous Improvement</h1>
<ol start="8">
<li >
<ul>
<li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li>
<li>Contribute to the development of new water sports programs and experiences.</li>
<li>Support innovation in activity delivery and guest engagement strategies.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>Job Requirements</h1>
<p><strong>Qualifications s Experience</strong></p>
</div>
<p><strong> </strong></p>
<div>
<ol start="9">
<li >
<ul>
<li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li>
<li>Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li>
<li>Proven experience delivering multiple water sports disciplines.</li>
<li>Experience in a supervisory or senior instructor role is highly preferred.</li>
<li>Valid First Aid and CPR certification (up to date).</li>
<li>Strong understanding of water safety, rescue techniques, and risk management.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>Core Competencies</h1>
<ol start="10">
<li >
<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication skills in English; Arabic is an advantage.</li>
<li>High-level guest service mindset with luxury hospitality awareness.</li>
<li>Strong decision-making skills, especially under pressure.</li>
<li>Ability to manage groups and ensure safe, high-quality activity delivery.</li>
<li>Highly responsible with strong attention to safety and detail.</li>
<li>Ability to work in dynamic outdoor marine environments.</li>
<li>Professional presentation and role-model behavior at all times.</li>
<li>Strong organizational and operational coordination skills.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>Desirable Skills</h1>
<ol start="11">
<li >
<ul>
<li>Additional water sports certifications across multiple disciplines.</li>
<li>Lifeguard or advanced rescue certifications.</li>
<li>Additional language proficiency (preferably Arabic).</li>
<li>Experience in luxury resorts or high-end tourism destinations.</li>
<li>Strong knowledge of marine environments and conservation practices.</li>
</ul>
</li>
</ol>
<p> </p>
<p> </p>
<h1>Job Context</h1>
<ol start="12">
<li >
<ul>
<li>Operates within a luxury marine tourism and water sports environment.</li>
<li>Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li>
</ul>
</li>
</ol>
</div>
<p> </p>
<ol start="13">
<li >
<ul>
<li>Involves direct guest interaction and leadership in live operational environments.</li>
<li>Exposure to changing weather and marine conditions is expected.</li>
</ul>
</li>
</ol>
<p>Plays a key leadership role in delivering safe, premium, and memorable guest experiences</p>
</span>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Principal</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >644319</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >E1</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Products </span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >IT Infrastructure</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The role exists to serve as a principal technical authority in network security, responsible for designing, implementing, optimizing, and governing secure network environments across Elm's enterprise technology landscape. The Principal provides expert guidance on advanced security architectures, threat mitigation, incident response, vendor solutions, and operational controls to strengthen resilience, protect enterprise systems, and ensure alignment with Elm's strategic objectives, policies, procedures, information security standards, and compliance requirements.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<p ><span >1. Network Security Operations Excellence</span></p>
</td>
<td >
<p ><span >• Oversee complex network security operations and ensure alignment with agreed service levels, operational standards, and business requirements.</span></p>
<p ><span >• Analyze and resolve advanced network security incidents, including root cause analysis for major or recurring issues.</span></p>
<p ><span >• Recommend and apply enhancements to improve security posture, operational efficiency, automation, and control effectiveness.</span></p>
<p ><span >• Perform security audits and support compliance with relevant standards, policies, and operational controls.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >2. Security Architecture & Service Design</span></p>
</td>
<td >
<p ><span >• Evaluate and recommend advanced network security technologies, configurations, and design patterns to enhance defense capabilities.</span></p>
<p ><span >• Design and validate secure network architectures aligned with threat models, business requirements, and enterprise technology standards.</span></p>
<p ><span >• Conduct gap analysis and assess the effectiveness of implemented network security controls and countermeasures.</span></p>
<p ><span >• Provide expert guidance on complex network security configurations, deployments, design workshops, and architecture reviews.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >3. Threat Mitigation & Incident Response Support</span></p>
</td>
<td >
<p ><span >• Support incident response processes, forensic investigations, and documentation for security events affecting network environments.</span></p>
<p ><span >• Apply and maintain operational security controls and countermeasures to reduce exposure to network-based threats.</span></p>
<p ><span >• Contribute to compromise assessment, threat hunting, and vulnerability response activities in coordination with relevant teams.</span></p>
<p ><span >• Implement recommendations from risk assessments, security reviews, and remediation plans to strengthen protection strategies.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >4. Secure Connectivity & Encryption Management</span></p>
</td>
<td >
<p ><span >• Manage secure data transmission requirements using appropriate encryption methods, secure connectivity controls, and approved security standards.</span></p>
<p ><span >• Validate secure network configurations to protect enterprise systems, services, and data flows across infrastructure environments.</span></p>
<p ><span >• Support the design and implementation of secure connectivity solutions for internal platforms, external integrations, and business services.</span></p>
<p ><span >• Identify risks related to network access, connectivity, and encryption dependencies and recommend mitigation actions.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >5. Project Delivery & RFP Support</span></p>
</td>
<td >
<p ><span >• Draft technical requirements and contribute to requests for proposals for network security solutions and related services.</span></p>
<p ><span >• Provide subject matter expertise in evaluating proposals, vendor solutions, and technical options to support procurement decisions.</span></p>
<p ><span >• Lead assigned technical workstreams in network security projects from planning through implementation and stabilization.</span></p>
<p ><span >• Ensure project deliverables meet technical, security, performance, and operational requirements.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >6. Vendor and Support Coordination</span></p>
</td>
<td >
<p ><span >• Serve as the technical point of contact for vendor engagements related to network security technologies and support services.</span></p>
<p ><span >• Manage escalations of critical technical issues with vendors and ensure timely resolution and alignment with Elm requirements.</span></p>
<p ><span >• Review vendor deliverables to ensure compliance with security, performance, architecture, and service expectations.</span></p>
<p ><span >• Coordinate with internal stakeholders and vendors to support effective implementation, maintenance, and optimization of network security solutions.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >7. Cross-functional Security Collaboration</span></p>
</td>
<td >
<p ><span >• Collaborate with cybersecurity, infrastructure, operations, architecture, and application teams to address vulnerabilities and strengthen protection strategies.</span></p>
<p ><span >• Provide expert advisory support on network security requirements for technology initiatives, platforms, and service designs.</span></p>
<p ><span >• Align with relevant stakeholders on control implementation, risk mitigation actions, and secure service delivery requirements.</span></p>
<p ><span >• Support disaster recovery planning, testing, and documentation from a network security and connectivity perspective.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >8. Reporting, Documentation & Knowledge Transfer</span></p>
</td>
<td >
<p ><span >• Prepare and maintain technical documentation, operational procedures, architecture records, incident analysis, and security configuration references.</span></p>
<p ><span >• Provide clear reports and updates on security operations, risks, incidents, project status, and improvement recommendations.</span></p>
<p ><span >• Share knowledge and provide technical guidance to strengthen team capability and reduce dependency on individual expertise.</span></p>
<p ><span >• Promote continuous improvement of network security practices, processes, monitoring, and operational governance.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td >
<p ><span >• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></p>
<p ><span >• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >10. Information Security</span></p>
</td>
<td >
<p ><span >• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<p ><span >• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Network Engineering, Computer Engineering, or a related field.<br>• Master’s degree or relevant professional certifications in network security, cybersecurity, infrastructure security, or information security are preferred.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<p ><span >• 8+ years of relevant experience in network security, infrastructure security, cybersecurity operations, security architecture, secure network design, or related technology fields.<br>• Experience in designing, implementing, optimizing, and supporting secure network environments and enterprise security technologies.<br>• Experience in threat mitigation, incident response support, vulnerability remediation, security controls, compliance requirements, and vendor coordination.<br>• Experience providing expert-level technical guidance and leading complex technical workstreams related to network security solutions.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
</span>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our fashion consultant is responsible for delivering an outstanding customer experience and driving our business through sales. They demonstrate a strong understanding of the omnichannel aspects of the role using physical and digital channels to connect with the customers anywhere and anytime and deliver a seamless and consistent high level of service. They act as brand ambassadors through their strong knowledge of the brand and their expertise in fashion and style.</p>
<ul>
<li>Drive the business</li>
<li>Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Collaborate with team members and maintain positive relationships to develop a constructive work environment</li>
<li>Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained</li>
<li>Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities</li>
<li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition</li>
<li>Stay abreast of latest fashion trends, social media campaigns, products and competitor, the brand’s different online (website, app and social media) offerings and activities and promote them with customers</li>
<li>Participate in the brand’s events when required inside or outside the store</li>
</ul>
<h4>Customer centricity</h4>
<ul>
<li>Take ownership of the customer’s experience by delivering an exceptional service and bringing to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers’ needs, interests and preferences</li>
<li>Use impactful storytelling with customers to maximize their experience through education and entertainment</li>
<li>Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations</li>
<li>Use clienteling techniques and tools to connect virtually with customers, build a one-on-one relationship based on trust and human touch and drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc.</li>
</ul>
<h4>Operational excellence</h4>
<ul>
<li>Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality</li>
<li>Manage and create effective and efficient clientele data reporting and analytics, while also maintaining accuracy of data collection</li>
<li>Maintain all operating standards by ensuring stock replenishment and organising display as per the brand’s VM guidelines</li>
<li>Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, CRM, OMS, etc.)</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Minimum experience: 2–3 years in fashion retail</li>
<li>Communication skills</li>
<li>Styling and product knowledge</li>
<li>Technical and operational skills</li>
<li>Customer service skills</li>
<li>Passion for fashion</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide strategic leadership and oversight for occupational health and medical services across remote industrial and mining operations. Responsible for occupational health programs, medical governance, health risk management, contractor oversight, fitness-for-duty assessments, employee wellbeing initiatives, emergency preparedness, and management of healthcare service providers operating multiple clinic locations.</p><p>Key Accountabilities:</p><ul><li><strong>Occupational Health Leadership</strong> Act as the Company's Occupational Health Advisor and Subject Matter Expert. Ensure employees can safely perform the physical, psychological, and cognitive requirements of their roles without undue risk to themselves, others, or the environment. Develop and implement occupational health strategies, policies, standards, and procedures. Ensure compliance with local, national, and international occupational health regulations and industry best practices.</li><li><strong>Occupational Health Programs</strong> Develop and implement occupational health programs tailored to mining, processing, and industrial operations. Establish and oversee medical surveillance programs for occupational exposures including noise, dust, chemicals, heat stress, ergonomics, and respiratory hazards. Lead fitness-for-duty, return-to-work, pre-employment, periodic, and exit medical assessment programs. Serve as advisor on work restrictions, accommodations, and employee rehabilitation programs.</li><li><strong>Health Risk Management</strong> Develop Health Risk Assessments (HRAs) and support operational risk management processes. Participate in workplace inspections, hazard identification, and risk control programs. Conduct investigations of occupational illnesses and industrial accidents and recommend preventive measures. Review Lost Time Injuries (LTI), Restricted Work Cases (RWC), and work-related health incidents.</li><li><strong>Clinical Governance & Quality</strong> Oversee clinical governance and ensure delivery of high-quality healthcare services. Conduct audits and inspections of clinics to evaluate quality, compliance, staffing, equipment, and service effectiveness. Establish medical protocols, treatment guidelines, and quality assurance programs. Monitor clinical performance indicators and implement continuous improvement initiatives.</li><li><strong>Emergency Preparedness & Response</strong> Develop and maintain emergency medical response plans. Ensure readiness for medical emergencies, chemical exposures, mass casualty incidents, and other site-specific risks. Support emergency drills and business continuity planning. Provide medical leadership during major incidents and crisis situations.</li><li><strong>Vendor & Healthcare Service Provider Management</strong> Manage outsourced healthcare service providers and contracts from A to Z. Ensure compliance with contractual obligations, KPIs, SLAs, and company standards. Oversee staffing, recruitment, onboarding, competency management, and performance of vendor personnel. Conduct regular vendor performance reviews, audits, and service evaluations. Manage contract budgets, invoices, mobilization, service improvement plans, and corrective actions.</li><li><strong>Employee Health & Wellbeing</strong> Lead employee wellness, health promotion, and disease prevention initiatives. Develop programs focused on physical wellbeing, mental health, stress management, and healthy lifestyles. Promote workforce health awareness and education programs.</li><li><strong>Stakeholder Management</strong> Collaborate with Operations, HR, HSE, Procurement, and senior management. Provide technical advice on occupational health matters. Prepare reports, dashboards, and presentations on workforce health performance and occupational health trends.</li><li><strong>Leadership & People Management</strong> Lead and develop multidisciplinary healthcare teams across multiple locations. Mentor medical staff and support professional development initiatives. Foster a culture of safety, accountability, and operational excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Minimum Required Qualifications:</strong> Mandatory minimum: PhD, DrPH, or equivalent doctoral-level qualification in Occupational Medicine, Occupational & Environmental Medicine, Industrial Medicine, Environmental/Occupational Health, or Public Health with a clear occupational/industrial health concentration. The doctoral qualification must be directly relevant to occupational health, mining health, industrial health, environmental/occupational exposures, medical surveillance, or workforce health-risk governance. Candidates with only MBBS/MD or a bachelor-level medical degree, without the required doctoral-level or consultant/senior specialist occupational health qualification, shall not meet the minimum requirement.</li><li>Valid Saudi Commission for Health Specialties (SCFHS) registration and professional classification appropriate to the role. Consultant or senior specialist classification in Occupational Medicine, Occupational & Environmental Medicine, Preventive Medicine, Public Health, or equivalent relevant specialty is required where applicable to licensing and appointment level.</li><li>Occupational Medicine fellowship, board certification, consultant classification, or equivalent senior postgraduate specialist credential is strongly preferred in addition to the doctoral requirement.</li><li>ISO 45001 Internal Auditor, NEBOSH IGC, occupational hygiene interface, health risk assessment, medical surveillance, or industrial health auditing certifications are desirable only; they are not substitutes for the required doctoral/senior occupational health qualification.</li><li><strong>Priority profile:</strong> Occupational Medicine PhD holder, consultant occupational physician, or doctoral-level public health/occupational health expert with proven heavy-industry exposure. Direct experience in mining, mineral processing, gold, phosphate, aluminum, smelting, oil & gas, petrochemical, manufacturing, or other high-risk heavy industries is strongly preferred. Demonstrated ability to act as the company medical authority for occupational health risk, exposure-based surveillance, fitness-for-duty decisions, contractor medical fitness, and remote-site medical readiness.</li><li><strong>Minimum Experience:</strong> Minimum 8 years of post-qualification experience in occupational health, occupational medicine, industrial medicine, public health, or corporate medical services, preferably including senior-level governance responsibilities.</li><li>Minimum 5 years of direct exposure to mining, mineral processing, oil & gas, petrochemical, smelting, manufacturing, or other high-risk heavy industry is strongly preferred.</li><li>Proven experience designing, governing, or auditing exposure-based medical surveillance programs for hazards such as respirable dust/silica, chemicals, heavy metals, noise, heat stress, fatigue, ergonomics, respiratory hazards, and other site-specific industrial exposures.</li><li>Experience governing multiple remote clinics, industrial medical facilities, ambulance services, outsourced healthcare providers, or contractor medical services is preferred.</li><li>Experience in emergency medical preparedness for remote industrial settings, including trauma stabilization, chemical exposure response, mass casualty readiness, medevac coordination, and prolonged transfer to definitive care.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Purpose:</strong></p><br><p>Provide strategic leadership and oversight for occupational health and medical services across remote industrial and mining operations. Responsible for occupational health programs, medical governance, health risk management, contractor oversight, fitness-for-duty assessments, employee wellbeing initiatives, emergency preparedness, and management of healthcare service providers operating multiple clinic locations.</p><br><p><strong>Key Accountabilities:</strong></p><br><p><strong>Occupational Health Leadership</strong></p><br><ul><li>Act as the Company's Occupational Health Advisor and Subject Matter Expert.</li><li>Ensure employees can safely perform the physical, psychological, and cognitive requirements of their roles without undue risk to themselves, others, or the environment.</li><li>Develop and implement occupational health strategies, policies, standards, and procedures.</li><li>Ensure compliance with local, national, and international occupational health regulations and industry best practices.</li></ul><p><strong>Occupational Health Programs</strong></p><br><ul><li>Develop and implement occupational health programs tailored to mining, processing, and industrial operations.</li><li>Establish and oversee medical surveillance programs for occupational exposures including noise, dust, chemicals, heat stress, ergonomics, and respiratory hazards.</li><li>Lead fitness-for-duty, return-to-work, pre-employment, periodic, and exit medical assessment programs.</li><li>Serve as advisor on work restrictions, accommodations, and employee rehabilitation programs.</li></ul><p><strong>Health Risk Management</strong></p><br><ul><li>Develop Health Risk Assessments (HRAs) and support operational risk management processes.</li><li>Participate in workplace inspections, hazard identification, and risk control programs.</li><li>Conduct investigations of occupational illnesses and industrial accidents and recommend preventive measures.</li><li>Review Lost Time Injuries (LTI), Restricted Work Cases (RWC), and work-related health incidents.</li></ul><p><strong>Clinical Governance & Quality</strong></p><br><ul><li>Oversee clinical governance and ensure delivery of high-quality healthcare services.</li><li>Conduct audits and inspections of clinics to evaluate quality, compliance, staffing, equipment, and service effectiveness.</li><li>Establish medical protocols, treatment guidelines, and quality assurance programs.</li><li>Monitor clinical performance indicators and implement continuous improvement initiatives.</li></ul><p><strong>Emergency Preparedness & Response</strong></p><br><ul><li>Develop and maintain emergency medical response plans.</li><li>Ensure readiness for medical emergencies, chemical exposures, mass casualty incidents, and other site-specific risks.</li><li>Support emergency drills and business continuity planning.</li><li>Provide medical leadership during major incidents and crisis situations.</li></ul><p><strong>Vendor & Healthcare Service Provider Management</strong></p><br><ul><li>Manage outsourced healthcare service providers and contracts from A to Z.</li><li>Ensure compliance with contractual obligations, KPIs, SLAs, and company standards.</li><li>Oversee staffing, recruitment, onboarding, competency management, and performance of vendor personnel.</li><li>Conduct regular vendor performance reviews, audits, and service evaluations.</li><li>Manage contract budgets, invoices, mobilization, service improvement plans, and corrective actions.</li></ul><p><strong>Employee Health & Wellbeing</strong></p><br><ul><li>Lead employee wellness, health promotion, and disease prevention initiatives.</li><li>Develop programs focused on physical wellbeing, mental health, stress management, and healthy lifestyles.</li><li>Promote workforce health awareness and education programs.</li></ul><p><strong>Stakeholder Management</strong></p><br><ul><li>Collaborate with Operations, HR, HSE, Procurement, and senior management.</li><li>Provide technical advice on occupational health matters.</li><li>Prepare reports, dashboards, and presentations on workforce health performance and occupational health trends.</li></ul><p><strong>Leadership & People Management</strong></p><br><ul><li>Lead and develop multidisciplinary healthcare teams across multiple locations.</li><li>Mentor medical staff and support professional development initiatives.</li><li>Foster a culture of safety, accountability, and operational excellence.</li></ul><p><strong>Minimum Required Qualifications:</strong></p><br><ul><li>Mandatory minimum: PhD, DrPH, or equivalent doctoral-level qualification in Occupational Medicine, Occupational & Environmental Medicine, Industrial Medicine, Environmental/Occupational Health, or Public Health with a clear occupational/industrial health concentration.</li><li>The doctoral qualification must be directly relevant to occupational health, mining health, industrial health, environmental/occupational exposures, medical surveillance, or workforce health-risk governance.</li><li>Candidates with only MBBS/MD or a bachelor-level medical degree, without the required doctoral-level or consultant/senior specialist occupational health qualification, shall not meet the minimum requirement.</li><li>Valid Saudi Commission for Health Specialties (SCFHS) registration and professional classification appropriate to the role.</li><li>Consultant or senior specialist classification in Occupational Medicine, Occupational & Environmental Medicine, Preventive Medicine, Public Health, or equivalent relevant specialty is required where applicable to licensing and appointment level.</li><li>Occupational Medicine fellowship, board certification, consultant classification, or equivalent senior postgraduate specialist credential is strongly preferred in addition to the doctoral requirement.</li><li>ISO 45001 Internal Auditor, NEBOSH IGC, occupational hygiene interface, health risk assessment, medical surveillance, or industrial health auditing certifications are desirable only; they are not substitutes for the required doctoral/senior occupational health qualification.</li><li>Priority profile: Occupational Medicine PhD holder, consultant occupational physician, or doctoral-level public health/occupational health expert with proven heavy-industry exposure.</li><li>Direct experience in mining, mineral processing, gold, phosphate, aluminum, smelting, oil & gas, petrochemical, manufacturing, or other high-risk heavy industries is strongly preferred.</li><li>Demonstrated ability to act as the company medical authority for occupational health risk, exposure-based surveillance, fitness-for-duty decisions, contractor medical fitness, and remote-site medical readiness.</li></ul><p><strong>Minimum Experience:</strong></p><br><ul><li>Minimum 8 years of post-qualification experience in occupational health, occupational medicine, industrial medicine, public health, or corporate medical services, preferably including senior-level governance responsibilities.</li><li>Minimum 5 years of direct exposure to mining, mineral processing, oil & gas, petrochemical, smelting, manufacturing, or other high-risk heavy industry is strongly preferred.</li><li>Proven experience designing, governing, or auditing exposure-based medical surveillance programs for hazards such as respirable dust/silica, chemicals, heavy metals, noise, heat stress, fatigue, ergonomics, respiratory hazards, and other site-specific industrial exposures.</li><li>Experience governing multiple remote clinics, industrial medical facilities, ambulance services, outsourced healthcare providers, or contractor medical services is preferred.</li><li><p>Experience in emergency medical preparedness for remote industrial settings, including trauma stabilization, chemical exposure response, mass casualty readiness, medevac coordination, and prolonged transfer to definitive care.</p><br></li></ul><p><strong>Technical Skills:</strong></p><br><ul><li>Occupational Medicine</li><li>Health Risk Assessment</li><li>Industrial Health Programs</li><li>Medical Surveillance</li><li>Fitness-for-Duty Assessments</li><li>Incident Investigation</li><li>Emergency Medical Response</li><li>Clinical Governance</li><li>Regulatory Compliance</li><li>Vendor & Contract Management</li><li>Health Auditing and Inspection</li><li><p>Health Data Analysis and Reporting</p><br></li></ul><p><strong>Leadership Competencies:</strong></p><br><ul><li>Leadership</li><li>Tactical Thinking</li><li>Achievement Drive</li><li>Communication</li><li>Developing Others</li><li>Strategic Planning</li><li>Problem Solving</li><li>Stakeholder Management</li><li>Decision Making</li><li>Change Management</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>