Human Resources Manager Jobs - Al Ahsa Saudi
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Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>We are seeking a proactive and service-oriented IT Coordinator to join our Information Technology team. This role is responsible for supporting the Hotel technology infrastructure and ensuring all systems, networks, hardware, and software operate efficiently to support daily operations. The IT Coordinator will provide technical support to Warriors, maintain system performance, and assist with technology projects whilst ensuring the highest levels of reliability, security, and user satisfaction across the property.<br><br>Key Responsibilities include:<br><br> <br><br>Provide first-line technical support to end-users, responding to IT helpdesk requests and troubleshooting hardware, software, and connectivity issues in a timely manner Monitor and maintain hotel technology infrastructure, including servers, networks, workstations, and peripheral devices to ensure optimal performance and uptime Assist with the installation, configuration, and deployment of hardware and software across the property Maintain accurate documentation of IT assets, system configurations, and user access permissions Support the implementation and maintenance of security protocols, including user authentication, data protection, and compliance with information security policies Coordinate with external vendors and service providers for hardware repairs, software licensing, and technical support escalations Assist with technology projects, including system upgrades, migrations, and infrastructure improvements Perform routine system backups, updates, and patches to ensure data integrity and system security Contribute to the development and maintenance of IT documentation, procedures, and knowledge base resources Support user training and onboarding for new technology systems and applications <br><br><br><br>Qualifications<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. Previous experience in IT Support, Help Desk, System Administration, or a similar role. Experience within a hotel, resort, or hospitality environment is advantageous. Knowledge of computer hardware, software, networking, and troubleshooting techniques. Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure. Experience with hospitality systems and applications is preferred. Proficiency in Microsoft Office applications and IT support tools. Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Strong organisational skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Commitment to maintaining data security, confidentiality, and operational reliability.<br><br>Additional Information<br><br>At Mövenpick Al Khobar, the IT team operates in a dynamic hospitality environment where collaboration, service excellence, and innovation drive seamless guest experiences. The property fosters a supportive and professional culture that values teamwork, continuous learning, and efficient digital solutions aligned with Accor standards<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive workplace committed to attracting, developing, and promoting diverse talent, ensuring equal opportunity and a respectful environment where everyone can contribute and grow regardless of background.
Technology – Gen AI/ LLMsLocation – Dammam, Saudi Arabia<br>Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.<br>At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.<br>Please note: Visa sponsorship is not available for this position. Applicants must have existing authorization to work in the country.<br>Key responsibilities Design and develop Gen AI-powered models and prompt frameworks Implement Gen AI analysis results Develop AI logic to: Identify repeated items across Data sources and detect systemic issues and patterns Build quality analysis and scoring models to rate assessment reports (0–100%) based on predefined criteria Collaborate with Data Engineers to:Access structured and unstructured assessment data Utilize vector databases for semantic search and contextual retrieval Continuously refine AI outputs through:User query analysis UAT feedback Prompt optimization and model fine-tuning Support go‑live validation, performance monitoring, and AI accuracy improvements post-deployment.<br>Required4+ years of experience in Data Science / Applied AIStrong hands-on expertise in:Gen AI / LLMsNLP techniques Prompt engineering and agentic workflows Experience working with vector databases and RAG-based architecture. Proven ability to translate business rules and evaluation frameworks into AI logic Strong analytical and explain ability mindset able to justify AI outputs to business stakeholders.<br>Desirable Experience in enterprise assessment, audit, or performance management systems Exposure to SAP-integrated AI solutions Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills<br>About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.<br>Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.<br>All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
We're Hiring | Administrative & Executive Assistant<p><strong>Company:</strong> Measurement Methods Technology (MMT)</p><p><strong>Location:</strong> Al Khobar, Saudi Arabia</p><p><strong>Employment Type:</strong> Full-Time | On-Site</p><p><strong>Department:</strong> Administration</p><p><strong>Reporting To:</strong> General Manager</p>Company Description<p>Measurement Methods Technology (MMT) is a Saudi-based company specializing in test and measurement instruments, industrial technologies, and advanced technical solutions.</p><p>We are committed to delivering high-quality products and professional services while maintaining strong customer relationships and operational excellence.</p>Role Description<p>We are looking for a highly organized, proactive, and detail-oriented <strong>Administrative & Executive Assistant</strong> to support the General Manager and oversee daily administrative activities.</p><p>The ideal candidate will be responsible for executive assistance, customer account coordination, payment collection follow-ups, internal documentation, and communication between departments, ensuring efficient business operations.</p>Key Responsibilities<p><strong>1. Executive & Administrative Support</strong></p><ul><li>Provide direct administrative and executive support to the General Manager.</li><li>Manage schedules, appointments, meetings, and business correspondence.</li><li>Prepare professional emails, letters, reports, and presentations.</li><li>Coordinate directly with the General Manager and provide regular progress updates.</li><li>Follow up on assigned tasks and ensure their timely completion.</li><li>Organize office activities, administrative documents, and confidential records.</li><li>Handle incoming emails and inquiries, responding or forwarding them to the appropriate departments.</li><li>Perform additional duties assigned by the General Manager.</li></ul><p><strong>2. Customer Accounts & Payment Follow-Up</strong></p><ul><li>Monitor outstanding customer payments and follow up on receivables to ensure timely collection.</li><li>Coordinate with customers regarding overdue invoices and payment schedules.</li><li>Maintain accurate customer account information and payment follow-up records.</li><li>Work closely with the Accounting Department to resolve payment-related issues.</li><li>Prepare periodic reports on outstanding payments and collection progress.</li><li>Escalate delayed payments or unresolved issues to management.</li></ul><p><strong>3. Customer Registration & Documentation</strong></p><ul><li>Register and update customer information accurately in the company's internal system (ERP/Odoo).</li><li>Complete customer registration on external client portals and electronic procurement platforms.</li><li>Ensure all required customer documentation is accurate, complete, and up to date.</li><li>Organize and maintain customer files, ensuring confidentiality and easy accessibility.</li><li>Monitor customer account status and coordinate the necessary updates or renewals.</li></ul><p><strong>4. Sales & Department Coordination</strong></p><ul><li>Coordinate with Sales Engineers and customers to support smooth daily operations.</li><li>Follow up on customer requests, pending documents, and administrative requirements.</li><li>Coordinate between the Sales, Accounting, Purchasing, and Management departments.</li><li>Track pending tasks and ensure proper follow-up with the responsible employees.</li><li>Support internal communication to improve operational efficiency.</li></ul><p><strong>5. Supplier & Order Coordination</strong></p><ul><li>Communicate with suppliers regarding orders, required documentation, and delivery updates.</li><li>Follow up on shipments and pending supplier requests.</li><li>Coordinate with the Purchasing Department to ensure timely order processing.</li><li>Maintain organized records of supplier correspondence and related documentation.</li></ul><p><strong>6. Reporting & Office Management</strong></p><ul><li>Prepare daily, weekly, and monthly administrative reports as requested.</li><li>Maintain organized records, correspondence, and document filing systems.</li><li>Monitor assigned tasks and provide regular status updates to management.</li><li>Assist with travel arrangements, meetings, and office requirements.</li><li>Ensure the smooth operation of daily administrative activities.</li></ul>Qualifications & Requirements<ul><li>Diploma or Bachelor's degree in Business Administration, Management, or a related field.</li><li>Previous experience in administrative assistance, executive support, or office coordination is preferred.</li><li><strong>Excellent English communication skills (written and spoken).</strong></li><li><strong>Strong Arabic communication skills.</strong></li><li><strong>Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.</strong></li><li><strong>Experience with ERP systems, preferably Odoo, is an advantage.</strong></li><li><strong>Basic understanding of customer accounts, invoicing, and payment follow-up.</strong></li><li><strong>Strong organizational, multitasking, and problem-solving skills.</strong></li><li><strong>Excellent communication and coordination abilities.</strong></li><li><strong>High attention to detail, confidentiality, and professionalism.</strong></li><li><strong>Ability to work independently and manage multiple priorities.</strong></li><li><strong>Strong follow-up skills and ability to meet deadlines.</strong></li></ul>What We Offer<ul><li>Professional and supportive working environment.</li><li>Direct exposure to senior management and business operations.</li><li>Opportunities for career development and professional growth.</li><li>Competitive salary based on qualifications and experience.</li></ul><p><strong>Work Location:</strong> Al Khobar, Saudi Arabia</p><p><strong>Job Type:</strong> Full-Time, On-Site</p><p><strong>Interested candidates are invited to submit their updated CV.</strong></p><ul><li><strong>#Hiring #AdministrativeAssistant #ExecutiveAssistant #AlKhobar #SaudiJobs #MMT #OfficeAdministration</strong></li></ul>
IT Support & Venue Technology Specialist Location: Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: ASAP – February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Riyadh. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks.<br>Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous.<br>Important Requirements Must be available for the full contract from ASAP to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.
Transguard Workforce Solutions is a leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.<br>We are currently recruiting for an Engineering Trainee- Saudization for our client to be based out of their Saudi Arabia- Dammam Office<br>Purpose-This product focused position performs established technical tasks at the sub-system and/or component level for current and future products within a given business unit or corporate area. This involves work across many steps in the product life cycle. Because of the product centered nature of this position, they are very often a central point of coordination and decision making between product line engineers, customer teams, systems engineers, purchasing, suppliers and manufacturing.<br>Responsibility- <br>Investigates product problems, understands causal mechanisms, recommends appropriate action, owns problem resolution and documents results with guidance from more experienced team members. Main focus will include working in business processes of Product Preceding Technology (PPT), Value Package Introduction (VPI) or Current Product Support (CPS) and executing technical processes such as Engineering Standard Work (ESW), i DFMEA, Failure Incident Review Group (FIRG) while using tools such as 7-step problem solving, design review checklist and other specialized tools required to support the processes and enable high quality decision making. Obtains input from stakeholders such as technical managers, project leaders, other product and manufacturing engineers and supplier partners to deliver information and recommendations that lead to quality product decisions. Applies academic knowledge and existing experience to take action and make decisions that progress projects forward without sacrificing project quality expectations. Examples of these decisions include day to day project details, analysis or test work instruction details, coordination across discipline areas that are necessary to make quality progress. Owns problem resolution for moderately complex components, products, systems, subsystems or services with a greater degree of technical complexity and ambiguity over the entry level engineer level and with greater accountability to the project team. Provides independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes. Involves minimal direct management of people, but could involve the coordination and direction of work amongst technicians and/or temporary student employees. Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role.<br>Skills- Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; and identifies the systemic root causes and recommended actions to prevent problem reoccurrence. Product Verification and Validation Management - Coordinates the development of design verification and system validation plans from a variety of inputs to identify failure modes while managing risk and relative priority; evaluates analytical and experimental test results following engineering principles to verify that products meet internal technical requirements and to validate that design solutions meet customer needs; produces recommendations with technical documentation to support product decisions. Product Failure Mode Avoidance - Mitigates potential product failure modes, by identifying interfaces, functions, functional requirements, interactions, control factors, noise factors, and prioritized potential failure modes and potential failure causes for the system of interest to effectively and efficiently improve the reliability of products.
Engagement details:Job Title: Head of Operations Client: Prominent Regional Corporate Firm - Oil & Gas Employment type: Permanent role Location: Onsite in Dammam, KSAExperience level: 16+ years<br>About the Joint Venture:The JV is being established to build an advanced manufacturing and remanufacturing platform serving the Oil & Gas upstream sector in Saudi Arabia. The facility will focus on high-precision CNC machining, remanufacturing, welding/fabrication, assembly, and special process-related capabilities for critical upstream applications.<br>The JV is aligned with Saudi Vision 2030, IKTVA localization objectives, and the growing demand for in-Kingdom manufacturing capability to support energy customers, OEMs, EPCs, and service companies.<br>Role Summary:The Head of Operations will be responsible for leading the end-to-end operational execution of the JV facility, including production, manufacturing engineering, maintenance, procurement, supply chain, stores, planning, and operational excellence.<br>This is a critical leadership role reporting to the General Manager / Plant Head. The role requires a hands-on, execution-driven leader with strong experience in API-certified manufacturing environments, large CNC machining operations, welding/fabrication, greenfield plant setup, and scale-up of complex manufacturing operations.<br>The Head of Operations will be responsible for converting the JV’s business plan into a high-performing, customer-qualified, cost-efficient, and scalable manufacturing operation.<br>Key Responsibilities:1. Overall Operations Leadership Lead complete plant operations covering production, manufacturing engineering, maintenance, procurement, stores, supply chain, production planning, and operational excellence. Translate the business plan into executable production, manpower, machine, capacity, and supply chain plans. Ensure the facility achieves planned output, cost, delivery, productivity, safety, and customer-readiness targets. Establish strong daily, weekly, and monthly operating review mechanisms. Drive accountability across all operational functions and build a performance-oriented manufacturing culture.<br>2. Greenfield Plant Setup & Ramp-UpLead operational readiness for the greenfield facility, including plant layout, machine placement, material flow, utilities, stores, internal logistics, and production systems. Support installation, commissioning, trial runs, and stabilization of CNC machines, fabrication equipment, and supporting infrastructure. Build operating systems from the ground up, including SOPs, work instructions, maintenance systems, stores controls, production dashboards, and escalation processes. Ensure the plant is ready for API, ISO, customer audits, and industrial licensing requirements. Drive phased ramp-up from initial production to full-scale operations in line with the JV business plan.<br>3. Production & Manufacturing Execution Own delivery of production plans across CNC machining, welding/fabrication, assembly, and remanufacturing operations. Ensure effective utilization of machines, manpower, tooling, fixtures, and materials. Drive improvements in cycle time, setup time, machine utilization, throughput, productivity, and cost per part. Establish strong shopfloor discipline, production control, shift planning, and output tracking. Ensure operational readiness for machining and remanufacturing of upstream oilfield components such as drilling tools, wellhead components, pressure control parts, valves, repair parts, and other high-integrity components.<br>4. Manufacturing Engineering & Industrialization Lead manufacturing engineering activities including process planning, methoding, CNC programming governance, fixture development, tool selection, cycle time optimization, process validation. Support new product introduction, first article development, DFM reviews, routing definition, and manufacturing feasibility. Build robust process engineering systems for repeatability, productivity, and quality at source. Drive standardization of manufacturing processes across machining, fabrication, welding, assembly, and remanufacturing. Work closely with Quality to ensure process controls are aligned with API, ISO, and customer-specific requirements.5. Maintenance, Reliability & Asset Utilization Establish preventive, predictive, and breakdown maintenance systems for all plant assets. Drive high uptime and reliability of CNC machines, fabrication equipment, utilities, cranes, compressors, and supporting infrastructure. Implement TPM and structured maintenance KPIs. Own OEE improvement, machine availability, MTTR, MTBF, spare parts planning, and maintenance cost control. Ensure all critical assets are maintained in audit-ready condition.<br>6. Procurement, Supply Chain & Stores Lead end-to-end supply chain covering procurement, vendor development, import logistics, stores, inventory, subcontracting, and consumables planning. Develop local and global supplier base for raw materials, tools, fixtures, consumables, spares, subcontract processes, and services. Ensure material availability to support production schedules while maintaining strong inventory discipline. Build vendor qualification and performance review systems. Drive cost reduction, supplier reliability, lead-time reduction, and working capital efficiency. Support localization through development of capable in-Kingdom suppliers wherever feasible.<br>7. Quality, API & Customer Readiness Support Work closely with the Quality Head, who will report independently to the GM, to ensure operational compliance with API, ISO, HSE, and customer audit requirements. Ensure production processes are built with quality at source, traceability, documentation discipline, and process control. Support API Q1, API monogram, ISO, customer qualification, and supplier audit readiness. Lead closure of operational actions arising from audits, NCRs, customer feedback, and qualification reviews. Ensure shopfloor practices support a zero-defect and right-first-time culture.<br>8. Customer & Cross-Functional Interface Participate in customer audits, technical discussions, manufacturing readiness reviews, and capacity discussions. Support the GM in operational discussions with key customers, OEMs, EPCs, and upstream service companies. Provide credible operational inputs on lead times, capacity, manufacturing feasibility, delivery readiness, and ramp-up plans. Coordinate with Business Development, Quality, Finance, and HR to ensure seamless execution of customer commitments.<br>9. Lean Manufacturing & Operational Excellence Drive Lean Manufacturing, 5S, Kaizen, TPM, SMED, value-stream mapping, visual management, and continuous improvement initiatives. Establish a daily management system covering safety, quality, delivery, cost, productivity, and people metrics. Identify and eliminate waste across production, stores, supply chain, maintenance, and engineering processes. Build a continuous improvement culture across the plant. Lead structured cost-reduction and productivity-improvement programs.<br>10. People Leadership & Localization Build and lead a high-performing operations organization across production, engineering, maintenance, procurement, stores, and planning. Manage and develop a team size expected to exceed 100 employees as the facility scales. Develop local Saudi talent in alignment with localization and IKTVA objectives. Create strong second-line leadership and succession depth across all operational functions. Build a culture of discipline, ownership, safety, learning, and execution excellence.<br>Qualifications & Experience Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Production Engineering, or related discipline. Master’s degree preferred.18+ years of experience in manufacturing operations, with significant exposure to precision machining, fabrication, welding, and industrial manufacturing. Mandatory experience in API-certified manufacturing environments. Strong experience in Oil & Gas upstream manufacturing or remanufacturing is highly preferred. Proven experience managing large CNC machining operations, preferably with more than 20 CNC machines. Experience in welding, fabrication, assembly, repair, or remanufacturing operations. Proven greenfield plant setup or major capacity expansion experience. Demonstrated ability to lead teams of more than 100 people. Strong understanding of production planning, manufacturing engineering, maintenance, procurement, supply chain, and stores. Experience in Lean Manufacturing, TPM, Six Sigma, Kaizen, and structured operational excellence systems. Exposure to GCC / Saudi manufacturing ecosystem will be an added advantage.
Additional Information<br><br>Job Number 26114559<br><br>Job Category Sales & Marketing<br><br>Location 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How will you CONTRIBUTE and GROW?<br><br>The Basin Manager for KSA East Coast acts as the primary commercial owner and strategic leader for the assigned industrial basin, with end-to-end responsibility for a high-value portfolio of industrial, refining and petrochemical customers.<br><br>The core objective is to maximize portfolio profitability, protect revenue and cash performance, ensure strong customer retention, and execute the localized commercial strategy. The role bridges day-to-day commercial operations with long-term growth, working closely with Operations, Finance, Legal and Business Development while upholding corporate safety, compliance and governance standards.<br><br>Commercial & Basin Ownership<br><br><br>Commercial & Basin Ownership: Drive day-to-day commercial performance across the KSA East Coast basin portfolio as the primary commercial point of contact and end-to-end owner, maintaining a balanced focus on profitability, contractual obligations, customer retention, and service quality.<br><br>Customer Performance & Relationship Management: Conduct regular customer business reviews to monitor contractual performance, service reliability, customer satisfaction, commercial risks, and agreed joint actions.<br><br>Contract Lifecycle Management & Administration: Lead full contract lifecycle administration, including negotiations, amendments, renewals, extensions, and commercial settlements, ensuring timely action ahead of contractual milestones and protecting the company’s long-term position.<br><br>Contract Compliance & Risk Management: Maintain complete oversight of customer and company obligations, formal contractual notices, payment terms, indexation, volume commitments, and proactive mitigation plans for commercial, contractual, or operational risks.<br><br> Commercial Strategy, P&L & Working Capital Management<br><br><br>Basin Commercial Strategy: Formulate and execute the localized East Coast commercial strategy reflecting customer priorities, market conditions, competitive dynamics and long-term asset positioning.<br><br>Commercial P&L & Financial Ownership: Own and actively manage revenue, margin/OI, pricing, volume performance and commercial cost drivers, while preparing annual budgets, rolling volume/revenue forecasts, and monthly actual-versus-forecast variance analyses.<br><br>Pricing Mechanisms & Revenue Assurance: Implement approved pricing strategies, contractual indexation, and minimum volume/Take-or-Pay mechanisms to safeguard profitability, prevent revenue leakage, and ensure audit readiness.<br><br>Invoice Validation & Billing Accuracy: Validate monthly billing inputs (fixed/variable charges, indexation, penalties, and adjustments) and coordinate with Finance to ensure accurate, timely invoice issuance and prompt resolution of billing disputes.<br><br>Working Capital, Account Receivable & Credit Risk Management: Maintain commercial ownership of accounts receivable, monitor Days Sales Outstanding (DSO) and overdue aging, lead collection escalations, and partner with Credit Management to evaluate and mitigate payment exposures.<br><br> Business Development, Growth, Operational Execution & Commercial Governance<br><br><br>Growth & Expansion Support: Partner with Business Development and Technical teams to evaluate expansion projects, greenfield opportunities, and decarbonization initiatives, preparing business cases and commercial validation packages for Cluster/Group approval<br><br>Operational & Crisis Interface: Serve as the commercial lead during supply disruptions, major turnarounds, or operational events, driving commercial risk mitigation and managing claims or disputes to protect customer relationships while enforcing contractual discipline.<br><br>Customer Voice & Operational Feedback: Champion customer requirements internally across Operations, Supply Chain, and Technical teams to translate feedback into service reliability improvements and seamless onboarding of newly commissioned projects.<br><br>Governance, Compliance & Safety: Ensure strict adherence to corporate governance, anti-bribery regulations, internal delegation of authority, and safety (EHS) standards, while maintaining accurate CRM records, contract documentation, and reporting to the Commercial Director.<br><br>___________________Are you a MATCH?<br><br>Qualifications & Experience:<br><br>Education: Bachelor’s degree in Business Administration, Finance, Engineering, or a related technical/commercial field. An MBA or Master’s degree is desirable.<br><br>Experience: Minimum of 6–10 years of progressive experience in B2B commercial management and complex industrial sales.<br><br>Industry Background: Proven background in industrial gases, petrochemicals, energy, refining, or heavy industrial manufacturing sectors.<br><br>Track Record: Demonstrated success in long-term supply agreements, complex negotiations, profitability management, customer retention, and cross-functional commercial leadership.<br><br>Skills & Competencies:<br><br>Technical & Commercial Skills:<br><br>Advanced financial acumen covering commercial P&L, margin analysis, revenue assurance, receivables, Days Sales Outstanding (DSO), forecasting, and pricing/indexation mechanisms.<br><br>Strong grasp of commercial law principles, contract drafting, contractual risk, claims, and long-term supply agreement mechanics.<br><br>Proficiency in Customer Relationship Management (CRM), ERP, reporting and analytics tools for data-driven commercial management.<br><br>Deep understanding of regional B2B industrial markets, customer operating models and the commercial impact of operational events.<br><br>Core & Behavioral Competencies:<br><br>Strategic Negotiation & Influence: Ability to steer high-stakes negotiations, manage conflicts and achieve sustainable win-win outcomes with senior stakeholders.<br><br>Cross-Functional Leadership: Ability to lead by influence across Operations, Finance, Legal, Supply Chain, Technical and Business Development without direct reporting lines.<br><br>Customer-Centricity: Strong focus on customer value, service reliability, responsiveness and long-term retention.<br><br>Commercial Discipline: High attention to contractual obligations, billing accuracy, collections, financial exposure, governance and execution follow-through.<br><br>Resilience & Decisiveness: Capable of making sound commercial decisions under pressure, particularly during supply constraints, disputes or operational disruptions.<br><br>Languages: Fluent Arabic and English required; French is desirable.<br><br>Our Differences make our Performance<br><br>At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.<br><br>We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About the Company<br>A world-class oilfield services company built on uncompromising ethics. The leading regional, integrated oilfield services company in the Middle East and North Africa. With our headquarters in Dubai and operating offices across the Middle East and North Africa, OiLSERV has grown steadily since 2006 to become the leading independent oilfield services provider in the region, with the largest fleet of equipment, number of people and range of services. Our clients benefit from our unrivalled understanding of their technical challenges and unique environmental, geological and cultural conditions that exist within our home markets. By merging our invaluable local experience with a highly skilled and motivated global team, the latest technologies and quality-driven processes, we have succeeded in establishing a reputation for delivering customized and competitive solutions regardless of the conditions. Our core values are at the very heart of our business. We do not believe in a ‘one size fits all’ service offering and the inefficient excess of work this can lead to. We aim to differentiate ourselves by consistently providing intelligent and cost-effective solutions tailored to our clients’ needs.<br>Visit our Site OiLSERV | World-Class Oilfield Services<br>Position Overview:<br>PCE Specialist – Slick line Operations Equipment (PCE) to ensure equipment reliability, operational readiness, and compliance with company and client requirements.<br>TRAINING AND CERTIFICATION NEEDED:NDT LEVEL IIAPIQ1 <br>Key Responsibilities Perform inspection, maintenance, troubleshooting, and repair of PCE equipment used in SLS operations. Ensure PCE equipment is maintained according to OEM requirements, company procedures, and client specifications. Conduct and support SM2/SM3 inspections, pressure testing, function testing, and certification of PCE equipment. Review equipment condition, identify potential failures, and recommend corrective actions. Ensure PCE equipment is properly prepared and certified before mobilization to the field. Support troubleshooting of PCE-related failures during field operations when required. Identify critical PCE spare parts, maintain appropriate stock levels, and ensure spare parts availability to support equipment reliability and operational readiness. Review spare parts requirements based on equipment condition, maintenance history, OEM recommendations, and upcoming operational requirements. Coordinate with Procurement, Stores, suppliers, and Maintenance teams to ensure critical spare parts are available on time and avoid operational delays or NPT. Maintain and regularly review the PCE critical spare parts list, including lead times, minimum/maximum stock levels, and obsolete or hard-to-source components. Verify that all inspection and maintenance activities are properly documented in the CMMS. Review inspection reports, test certificates, maintenance records, and equipment history to ensure full traceability. Work closely with Operations, Maintenance, Engineering, Procurement, and HSE teams to maintain high equipment reliability and operational readiness. Ensure compliance with QHSE standards and client requirements, including proper tagging, certification, and identification of equipment. Provide technical guidance and coaching to mechanics and technicians working with PCE. Participate in failure investigations and root cause analysis related to PCE equipment. Identify opportunities to improve equipment reliability, reduce NPT, and optimize maintenance and spare parts practices. Maintain awareness of applicable industry standards and best practices related to pressure control equipment.<br>Qualifications Diploma / Technical Degree or Bachelor’s Degree in Mechanical Engineering, Petroleum Engineering, Maintenance, or a related technical discipline. Minimum 5–8 years of relevant experience in Pressure Control Equipment (PCE), preferably supporting Slickline / Well Intervention operations. Proven hands-on experience with inspection, maintenance, repair, pressure testing and certification of Slickline PCE. NDT Level II certification (PT/MT and/or UT as applicable). API Spec Q1 training / awareness; Internal Auditor certification would be an advantage. Good knowledge of applicable API standards, OEM requirements and pressure control equipment maintenance practices. IWCF Well Intervention Pressure Control certification is highly desirable. OEM training/certification on Slickline PCE would be an advantage. Experience with SM2/SM3 inspection and certification requirements. Previous experience in Oil & Gas service companies / well intervention environments preferred. Valid HSE certifications such as H2S, First Aid, BOSIET/FOET or equivalent, where required by the operating environment.<br>Technical & Functional Skills Strong technical knowledge of Slickline Pressure Control Equipment, including lubricators, BOPs, stuffing boxes, tool traps, quick-test subs, wellhead connections and associated pressure-control components. Strong capability in PCE inspection, preventive maintenance, troubleshooting, repair and pressure/function testing. Ability to interpret OEM manuals, drawings, maintenance procedures, inspection criteria and test certificates. Knowledge of equipment certification, tagging and traceability requirements. Strong understanding of failure mechanisms, equipment integrity and preventive/predictive maintenance. Experience conducting failure investigations and Root Cause Analysis (RCA). Good understanding of critical spare parts management, including min/max levels, lead times, reorder requirements and obsolete components. Ability to assess spare requirements based on equipment condition, maintenance history and operational forecast. Experience using CMMS systems such as SAP, Maximo or equivalent. Good knowledge of inventory and maintenance planning. Strong awareness of QHSE requirements, pressure-testing safety and operational risk controls. Ability to coordinate effectively with Operations, Maintenance, Engineering, Procurement, Stores and HSE. Strong reporting and documentation skills, with particular attention to equipment history and certification records. Ability to coach and technically guide mechanics and technicians. Strong problem-solving skills with focus on equipment reliability, operational readiness and NPT reduction.