House gard Jobs 2026

Bayt

Guest Relations Manager

On-site - Saudi 10 August 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Lead the daily Guest Relations . Ensure seamless guest experiences from pre-arrival through post-departure. Oversee all VIP, ALL members and repeat guest recognition. Review arrivals, departures, in-house guests, celebrations and Handle With Care guests daily. Monitor lounge presentation, food & beverage offerings, cleanliness and ambience. Coordinate personalized amenities, welcome letters and special occasions. Lead guest recovery and service recovery initiatives following the Own It and Guest Recovery framework. Personally handle complex guest concerns and ensure timely follow-up until closure. Conduct root cause analysis of recurring guest complaints and implement corrective actions. Drive LQA, TrustYou, guest satisfaction and quality initiatives. Review guest feedback trends and share action plans with department heads. Support recruitment, onboarding, training, performance management and succession planning. Drive ALL – Accor Live Limitless enrolments and member’s recognition. Promote upselling opportunities and support Rooms revenue initiatives. Maintain accurate guest profiles in Opera Cloud and ensure guest preferences are updated. Monitor ALICE/Royal Service guest requests and ensure timely completion. Coordinate closely with Front Office, Housekeeping, Engineering, Concierge, Security,  and Food & Beverage. Support emergency response and Manager on Duty responsibilities when assigned. Ensure compliance with hotel policies, cash handling procedures and key control. Promote health, safety, HACCP and security standards. Prepare operational reports, guest recovery summaries and quality analysis. Perform any additional duties assigned by hotel management.   Qualifications <ul><li>Passion for guest service</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Strong interpersonal and problem solving abilities.</li><li>Highly responsible & reliable.</li><li>Fluency in English, secondary language preferred.</li><li>Minimum of 2 years previous proven managerial position or equivalent in a customer service industry.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li><li>Knowledge of Opera Cloud Property Management System an asset.</li><li>Ability to work cohesively with fellow heartists as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul> Additional Information experience is an asset Fluency in English, additional languages are a plus </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Service Associate - Concierge

On-site - Saudi 5 August 2026

Events & Entertainment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>4 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences.</li> </ul>   Job Summary:  Provides guest services and assists guests with their luggage and other items.  As a Service Associate – Concierge, we rely on you to, <ul> <li>Builds relationship with guests to delight and gain loyalty.</li> <li>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</li> <li>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</li> <li>Ensures proper records are maintained for all guests’ deliveries.</li> <li>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</li> <li>Coordinates and ensure timely deliveries and collections of guests’ luggage.</li> </ul> What we are Looking For: •    At least 1 year working experience in hotel •    Ability to work long hours and shift •    Communicates and writes with fluency in English (as well as the Arabic language) •    Pleasant, friendly, and cheerful attitude •    This Position is for Saudi Nationals Only Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Service Associate - Concierge

On-site - Saudi 4 August 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>4 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences.</li> </ul>   Job Summary:  Provides guest services and assists guests with their luggage and other items.  As a Service Associate – Concierge, we rely on you to, <ul> <li>Builds relationship with guests to delight and gain loyalty.</li> <li>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</li> <li>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</li> <li>Ensures proper records are maintained for all guests’ deliveries.</li> <li>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</li> <li>Coordinates and ensure timely deliveries and collections of guests’ luggage.</li> </ul> What we are Looking For: •    At least 1 year working experience in hotel •    Ability to work long hours and shift •    Communicates and writes with fluency in English (as well as the Arabic language) •    Pleasant, friendly, and cheerful attitude •    This Position is for Saudi Nationals Only Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Service Associate - Concierge

On-site - Saudi 2 August 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>4 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences.</li> </ul>   Job Summary:  Provides guest services and assists guests with their luggage and other items.  As a Service Associate – Concierge, we rely on you to, <ul> <li>Builds relationship with guests to delight and gain loyalty.</li> <li>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</li> <li>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</li> <li>Ensures proper records are maintained for all guests’ deliveries.</li> <li>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</li> <li>Coordinates and ensure timely deliveries and collections of guests’ luggage.</li> </ul> What we are Looking For: •    At least 1 year working experience in hotel •    Ability to work long hours and shift •    Communicates and writes with fluency in English (as well as the Arabic language) •    Pleasant, friendly, and cheerful attitude •    This Position is for Saudi Nationals Only Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Service Associate

On-site - Saudi 29 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>4 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences.</li> </ul>   Job Summary:  Provides guest services and assists guests with their luggage and other items.  As a Service Associate – Concierge, we rely on you to, <ul> <li>Builds relationship with guests to delight and gain loyalty.</li> <li>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</li> <li>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</li> <li>Ensures proper records are maintained for all guests’ deliveries.</li> <li>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</li> <li>Coordinates and ensure timely deliveries and collections of guests’ luggage.</li> </ul> What we are Looking For: •    At least 1 year working experience in hotel •    Ability to work long hours and shift •    Communicates and writes with fluency in English (as well as the Arabic language) •    Pleasant, friendly, and cheerful attitude •    This Position is for Saudi Nationals Only Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Service Associate - Concierge

On-site - Saudi 22 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>4 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences.</li> </ul>   Job Summary:  Provides guest services and assists guests with their luggage and other items.  As a Service Associate – Concierge, we rely on you to, <ul> <li>Builds relationship with guests to delight and gain loyalty.</li> <li>Assists guests in airline reservation/ confirmation, handling of messages, transportation arrangements, city tours, restaurant reservations.</li> <li>Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.</li> <li>Ensures proper records are maintained for all guests’ deliveries.</li> <li>Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to guest’s departure.</li> <li>Coordinates and ensure timely deliveries and collections of guests’ luggage.</li> </ul> What we are Looking For: •    At least 1 year working experience in hotel •    Ability to work long hours and shift •    Communicates and writes with fluency in English (as well as the Arabic language) •    Pleasant, friendly, and cheerful attitude •    This Position is for Saudi Nationals Only Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

2 - 5 Years Naukri Gulf

Chief Concierge

On-site - Saudi - Saudi Arabia 15 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Company Description Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life. Part of Ennismore s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia s most exciting lifestyle destinations. The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect. More than a hotel, SLS The Red Sea is a living stage a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. <div>Job Description</div> As Chief Concierge, you will lead the Concierge team in delivering highly personalized experiences that reflect the bold, vibrant, and luxurious spirit of SLS. From arranging exclusive island experiences and transportation to curating bespoke itineraries and special celebrations, you will serve as the ultimate destination expert and guest advocate. Key Responsibilities <ul> <li>Lead, inspire, and develop the Concierge team to deliver exceptional luxury service standards.</li> <li>Ensure all guest requests, enquiries, reservations, and arrangements are handled efficiently, professionally, and with genuine care.</li> <li>Curate bespoke guest experiences including dining reservations, transportation, wellness activities, excursions, special celebrations, and destination experiences.</li> <li>Act as the primary point of contact for VIP, repeat, and high-profile guests, ensuring personalized recognition and tailored service.</li> <li>Maintain extensive knowledge of SLS The Red Sea facilities, services, dining venues, wellness offerings, and destination experiences.</li> <li>Build and maintain strong relationships with local partners, tour operators, transportation providers, and destination stakeholders.</li> <li>Anticipate guest needs and proactively recommend experiences that enhance satisfaction and create memorable moments.</li> <li>Oversee concierge communications, guest correspondence, itinerary preparation, and follow-up activities.</li> <li>Manage concierge desk operations, staffing schedules, service standards, and departmental performance.</li> <li>Monitor guest feedback and implement service improvements to continuously enhance the guest experience.</li> <li>Collaborate closely with Front Office, Guest Relations, Butler Service, Housekeeping, Spa, Food & Beverage, and Recreation teams to ensure seamless service delivery.</li> <li>Support arrival and departure experiences, including airport transfers, luggage handling coordination, and transportation logistics.</li> <li>Maintain accurate records of guest preferences and profiles to support personalized service and guest loyalty.</li> <li>Ensure compliance with hotel policies, safety procedures, and brand standards.</li> <li>Support pre-opening activities including SOP development, team training, service culture implementation, and operational readiness.</li> </ul> <div>Qualifications</div> <ul> <li>Minimum 5 years' experience in Concierge operations within a luxury or ultra-luxury hotel environment.</li> <li>Minimum 2 years' experience in a leadership or supervisory Concierge role.</li> <li>Previous experience in a Forbes Travel Guide, Leading Hotels of the World, luxury lifestyle, or luxury resort environment preferred.</li> <li>Strong knowledge of luxury guest service standards and personalized service delivery.</li> <li>Exceptional communication, interpersonal, and relationship-building skills.</li> <li>Proven ability to manage VIP guests and complex guest requests with discretion and professionalism.</li> <li>Excellent organizational and multitasking abilities in a fast-paced environment.</li> <li>Strong leadership skills with the ability to motivate, coach, and develop high-performing teams.</li> <li>Proficiency in Opera PMS and Microsoft Office applications preferred.</li> <li>Strong problem-solving skills with a proactive and solution-oriented mindset.</li> <li>Knowledge of Saudi Arabia and The Red Sea destination is advantageous.</li> <li>Fluency in English required; additional languages are highly desirable.</li> <li>Passion for hospitality, storytelling, destination experiences, and creating unforgettable guest journeys.</li> </ul></div></section>

Full Time 0 to 0 years Gulf Talnet

Stewarding Supervisor

On-site - Saudi - Makkah 24 July 2026

Information Technology

<h4>Exceptional hospitality starts with you</h4> Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence. As a stewarding supervisor, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. <h4>Here’s what you’ll do during a typical day:</h4> <ul> <li>Supervise daily back-of-house operations: Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations</li> <li>Maintain cleanliness and organization: Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards</li> <li>Support inventory and equipment needs: Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions</li> <li>Support team performance and development: Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements</li> <li>Monitor and report on performance metrics: Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements</li> <li>Collaborate across teams: Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed</li> <li>Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being</li> </ul> <h4>Core values</h4> At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Minimum qualifications</h4> <ul> <li>Middle school diploma equivalent or above</li> <li>At least 3 years of working experience in a 5-star category hotel</li> <li>Minimum of 2 years as a stewarding team leader in an international brand hotel</li> <li>Knowledgeable in HACCP</li> </ul> <h4>How we’ll help you thrive</h4> At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: <ul> <li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> *Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. <h4>Join an award-winning workplace culture</h4> At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

0 to 0 years Bayt

Restaurant Host

On-site - Saudi 1 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. <ul><li>Responsible to Assistant Restaurant Manager / Restaurant Manager</li></ul><ul><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li></ul><ul><li>A courteous, professional and efficient service is provided at all times.</li></ul><ul><li>All duties and tasks are performed as per the tasks required at the outlet.</li></ul><ul><li>Be knowledgeable of all services and products offered by the hotel.</li></ul><ul><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li></ul><ul><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li></ul><ul><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li></ul><ul><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li></ul><ul><li>Successfully perform opening and closing procedures established for the assigned outlet</li></ul><ul><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li></ul><ul><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li></ul><ul><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li></ul><ul><li>Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li></ul><ul><li>Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li></ul><ul><li>Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li></ul><ul><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li></ul><ul><li>Respond to any changes in the department as dictated by the hotel management.</li></ul><ul><li>Assist in carrying out scheduled inventories of products and operating equipment.</li></ul><ul><li>Perform any other assigned reasonable duties and responsibilities as assigned. </li></ul><ul><li>Project at all times a positive and motivated attitude and exercise self-control.</li></ul><ul><li>Maintain and update the restaurants guest history.</li></ul><ul><li>Maintain a legible and up to date reservation book.</li></ul><ul><li>Maintain and coordinate the printing of the respective restaurant menus.</li></ul><ul><li>Maintain excellent communication to all related departments i.e</li></ul><ul><li>Guest Services and Concierge departments</li><li>Restaurant Reservations</li><li>All other F&B outlets, In Room dining and Banquet Service</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.  </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Full Time 0 to 0 years LinkedIn

Director of Rooms

On-site - Saudi - Jeddah 21 July 2026

Other

JOB SUMMARYThe Director of Rooms (DOR) at Capella Diriyah holds the key leadership of the Rooms Division. The individual is responsible for keeping a perfect coordination between all departments, providing functional assistance and direction to the Housekeeping and Spa departments. As a member of the Guidance Team (Executive Committee) the DOR at Capella Diriyah provides the leadership, vision and strategic direction in continuous improvement of operation standards to ensure that the hotel delivers stellar level of service standards to all guests and achieving long term financial performance of the Division. THE ROLE A member of the Guidance Team (Executive Committee), participates and contributes in the preparation and development of the Hotel’s strategic and Business Plan. Provides inspirational leadership, clear vision and direction to team members to ensure delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. Communicates expectations, recognizes performance, and produces consistent desired business results. Ensures strict compliance to all policies and standard operating procedures set by the hotel and corporate office. Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. Inspiring and empowering team members to provide extraordinary and engaging service to all guests. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. Responsible for all matters pertaining to Front of the House operation team including Front Desk, Concierge, Capella Culturists, Guest Services and Service Centre. Oversees and supports all team members in daily operation to ensure strict compliance with all service standards, department policies, and operating procedures. Provides supports to the Director of Housekeeping, Director of Spa and Director of Security in leading the operation of the relevant departments. Participates and contributes to the Risk Management Committee in the review of Fire & Life Safety preventive programs and Crisis & Emergency preparedness initiatives. Coaches and mentors team members on the hotel’s Crisis & Emergency and Fire & Life Safety policies and procedures. Report any issues or damages to the relevant department to ensure defect-free facilities and service amenities within the hotel. Build and maintain strong guest relationships by periodically checking in on their stay experiences, gathering feedback to improve on operation and service experience. Ensuring that all complaints are handled with utmost professionalism and proper follow-ups are done in a timely manner. Monitor and analyze guest feedback from the various platforms (e.g. comment card, Trip Advisor, online reviews) and provide strategic direction for a continuous rating improvement. Handling complaints and resolving service ‘Glitches’, keep a record of all feedback under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. Responsible for creating and updating the Standard Operating Procedures of the Rooms Division and to suggest or make amendments according to business situation to maximize operation performance. Coordinate with Training Manager in implementing periodical Standard Operating Procedure and Audit testing and trainings. Effectively communicate the importance of Forbes and LQA standards with team members to ensure best audit performance. Liaise with Credit Manager on credit check reports to ensure accurate financial reporting. Keep informed of VIP and special attention guests reservations and ensure that the preferences are well communicated within the team. Drives cross-selling and upselling of hotel’s products and services noting special promotions and events to maximize revenue performance. Foster positive working environment for all colleagues by performing periodical check-in with team members to ensure satisfaction, maintain strong working relationship with one another and keep an open-door policy. Delegate and empower team members to take responsibility in personalizing services to exceed guests’ expectations. Monitor and conduct performance review for all Front of House Managers and provide timely feedback for improvements and praises as due. Provide effective performance feedback through team member recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary. Ensure all workplace health and safety standards are observed and provide support to colleagues. Attend all Head of Department and Guidance Team meetings for formulation of strategic business plan in efforts to improve hotel performance. Take ownership of individual’s growth and be involved in career progression and succession planning of team members. Proactively identify training needs of team members to ensure consistent performance improvement. Assist EAM Rooms in preparation of the monthly and annual Rooms budget and forecast reports. Manages and control complimentary guest services expenses and suggest alternative solutions as required. Participate in recruitment activities such as interviewing new talents for the departments and succession planning. Oversee administrative duties such as roster planning, approval of annual leave, medical leave, public holiday leave application, up to date leave records as necessary. Maintain an image of professional senior management to all guests, team members and the hotel. Perform all duties with discretion, professionalism and a pleasant demeanor. TALENT PROFILEQualification Master’s or Bachelor’s Degree in Business, preferably in Hospitality Management or equivalent Work Experience5 years’ experience in similar role or capacity in luxury hotel/resort with rotational management roles across Rooms Division Technical Skills Strong knowledge of Property Management System (e.g. OPERA) Excellent consulting and interpersonal skills Strong people-management skills Competent computing skills (e.g. Microsoft Office) Excellent command in spoken and written English

1 - 5 Years Naukri Gulf

Assistant Health Club Manager

On-site - Saudi - Riyadh 13 August 2026

Human Resources

About the jobBased at the Mandarin Oriental Al Faisaliah Riyadh within the Health Club Department in Riyadh, the Assistant Health Club Manager is responsible for, but not limited to, overseeing the spa & wellness operations. to maintain a high level of service and oversee all operating aspects of the Spa and Wellness facility.As Assistant Health Club Manager, you will be responsible for the following duties:<ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>Responsible for the daily operations of the Spa & Wellness including guest and colleagues interactions.</li><li>Plan the rosters of Spa Concierge and attendants strategically based on operation needs.</li><li>Daily briefings with concierge and attendant team.</li><li>Weekly meetings with the Spa Operations Manager.</li><li>Organize Spa Concierge and Spa Attendant training.</li><li>Assist Concierge & therapists with Spa Soft questions and obstacles.</li><li>Ensuring that all spa charging procedures are followed.</li><li>Initiating accounting procedures.</li><li>Monitor guest charges and reconciliation</li><li>Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently.</li></ul>As Assistant Health Club Manager, we expect from you:This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.<ul><li>Knowledge of waste sorting and recycling procedures.</li><li>Energy Conservation: Water Conservation.</li><li>Supporting sustainability initiative.</li></ul> Desired Candidate Profile<h2>As Assistant Health Club Manager, we expect from you:</h2>This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.<ul><li>Knowledge of waste sorting and recycling procedures.</li><li>Energy Conservation: Water Conservation.</li><li>Supporting sustainability initiative.</li></ul>

Full Time 5-10 Years sabbar

Assistant Health Club Manager

On-site - Saudi - Riyadh Tuesday

Hospitality & Tourism

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Mandarin Oriental Al Faisaliah, Riyadh</h3> Mandarin Oriental is a globally recognized owner and operator of luxurious hotels, resorts, and residences, celebrated for its legendary service and cutting-edge luxury experiences inspired by Asian heritage. Mandarin Oriental Al Faisaliah, Riyadh, located in the heart of the city, sets new standards for luxury hospitality in Saudi Arabia, offering timeless elegance, a central location, and panoramic views. We are seeking an Assistant Health Club Manager to join our team in a full-time capacity. <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose</h3> The Assistant Health Club Manager is responsible for overseeing the daily operations of the Spa and Wellness facility within the Health Club Department in Riyadh. This role ensures the delivery of a high level of service and manages all operational aspects to maintain the facility's standards and guest experience. <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Understand and communicate all corporate and hotel policies and standard operating procedures to colleagues.</li> <li style="margin:0 0 6px;">Ensure all business activities and decisions comply with the MOHG Code of Conduct, general law, rules, regulations, and other requirements.</li> <li style="margin:0 0 6px;">Oversee the daily operations of the Spa & Wellness, including guest and colleague interactions.</li> <li style="margin:0 0 6px;">Strategically plan rosters for Spa Concierge and attendants based on operational needs.</li> <li style="margin:0 0 6px;">Conduct daily briefings with the concierge and attendant team.</li> <li style="margin:0 0 6px;">Attend weekly meetings with the Spa Operations Manager.</li> <li style="margin:0 0 6px;">Organize training for Spa Concierge and Spa Attendants.</li> <li style="margin:0 0 6px;">Assist Concierge and therapists with Spa Soft questions and obstacles.</li> <li style="margin:0 0 6px;">Ensure all spa charging procedures are followed and initiate accounting procedures.</li> <li style="margin:0 0 6px;">Monitor guest charges and reconciliation processes.</li> <li style="margin:0 0 6px;">Efficiently handle all discounted marketing charges for treatments, products, and e-mails.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Commitment to Sustainability</h3> The Assistant Health Club Manager is expected to actively contribute to the hotel's environmental and sustainability goals, which include: <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Implementing eco-friendly practices and educating guests and colleagues on sustainable initiatives.</li> <li style="margin:0 0 6px;">Continuously seeking ways to minimize the hotel's environmental footprint.</li> <li style="margin:0 0 6px;">Possessing knowledge of waste sorting and recycling procedures.</li> <li style="margin:0 0 6px;">Supporting energy and water conservation efforts.</li> <li style="margin:0 0 6px;">Championing sustainability initiatives across the department.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> Candidates for this full-time position should possess 5-10 years of experience in health club, spa, or wellness operations, ideally within a luxury hospitality environment. The role requires strong operational management skills and a commitment to service excellence. <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> This role is based within the Health Club Department at Mandarin Oriental Al Faisaliah in Riyadh, Saudi Arabia, and operates in a dynamic luxury hotel setting.

Full Time 0 to 0 years sabbar

Hotel Specialist

On-site - Saudi - Makkah 8 June 2026

Hospitality & Tourism

A hotel concierge employee is required in Mecca. A personal car in good condition and a valid driver's license are required. The tasks include serving guests, carrying out some external tasks for the hotel, delivering documents or items or employees, and assisting in transporting guests to and from the holy mosque when needed, according to the hotel's systems and relevant authorities. There is appropriate compensation for using the car during working hours, with the possibility of discussing the number of working days or working hours. Preference is given to those with experience in hotels or customer service and good knowledge of the streets of Mecca.

1 - 5 Years Naukri Gulf

Butler

On-site - Saudi - Riyadh 6 August 2026

Administration

To act as a hotel ambassador, providing a personal service to guests, fully aware and following the hotel standards and procedures. To use appropriate materials, equipment and supplies for the smooth run of the butler service operations and to ask for requisitions accordingly. To use the proper telephone etiquette as per Sofitel standards. To remain in close contact with guests by interacting with them whenever possible. To be friendly, attentive and stay professional at all times. To respect the privacy of the guests and the confidentiality of the information To assist and to coordinate the daily activity with the team & Butler Supervisor and to replace him/her whenever needed. To personally greet and escort the guests rather than pointing out directions. To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it. To call the Butler Supervisor, Assistant Manager, DOR or the RM for advice in serious cases or if an approval is required. To report all guest comments or complaints. To be fully aware of VIPs in house, to recognize them and keep a good trace of them. To check details of reservations 24 hours prior to arrival and to follow every content, as per assigned section. To prepare the pre-assigned room as per guest preferences, Your butler is waiting for you form details and operational standards. To assist the GSO at the in-room check-in of the guest by handling passport, credit card or other documents. To meet the guest s needs upon arrival, offering assistance in unpacking luggage, proposing pressing service, shoeshine service, or preparing a bath upon request. To present the guest the amenities and facilities in the room (rooming). To take a genuine care of all guests throughout their stay, in particular of those staying in the assigned section. To ensure a perfect and personalized upkeep of the room. To perform concierge tasks, such as restaurant bookings; to take orders for meals served in the privacy of the room. To recognize the guests and to anticipate their needs whenever possible. To follow up any guest requests, coordinating with the lounge, internal call center and other departments, until satisfaction. To prepare the guest s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled. To check the room after the guest s departure and to follow the Lost & Found procedure. To review on daily basis the butlers logbook and keep it updated. To daily update the guest profiles with likes and dislikes . To attend a daily line up briefing conducted by the Butler Supervisor. To provide a proper handover between the shifts. To share daily activity highlights with the Butler Supervisor, including internal and external guest opportunities. To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.Desired Candidate Profile<ul><li>Proficient in English (verbal & written) required</li><li>Experience with Hotel Property Management System an asset</li><li>Strong organizational, supervisory and communication skills</li><li>Ability to evaluate and select among alternative courses of action quickly and accurately</li><li>Ability to work successfully in high stress and fast paced situations</li><li>Effective problem solving abilities</li><li>Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision</li></ul>

Bayt

Bell Captain

On-site - Saudi 4 August 2026

Events & Entertainment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. Raffles & Fairmont The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Fairmont legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers. Job Description Key Responsibilities Guest Arrival & Departure Excellence: <ul><li>Oversee all guest arrival, departure, and in-house movement experiences, ensuring warmth, efficiency, and elegance. </li><li>Ensure guests are greeted promptly and courteously, with proper recognition of VIPs, repeat guests, and special occasions. </li><li>Coordinate luggage handling, storage, and delivery with the highest standards of care, accuracy, and discretion. </li><li>Personally assist guests when required to ensure exceptional service and satisfaction. </li></ul>Team Leadership & Supervision: <ul><li>Lead, coach, and supervise Bell Attendants, Doormen, and related staff to uphold Fairmont service culture and etiquette standards. </li><li>Conduct daily briefings to communicate arrivals, departures, VIP movements, and service priorities. </li><li>Ensure appropriate staffing levels and duty allocations are maintained at all times. </li><li>Provide on-the-job training, performance feedback, and support to develop team excellence. </li></ul>Operational Control & Coordination: <ul><li>Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. </li><li>Monitor and control luggage storage areas, logbooks, and tracking systems to prevent loss or damage. </li><li>Ensure accurate handling of messages, deliveries, parcels, and guest requests related to Bell Services. </li><li>Maintain cleanliness, organization, and presentation of the porte-cochere, lobby entrances, and bell desk areas. </li></ul>VIP, Events & Special Handling: <ul><li>Oversee special arrangements for VIPs, groups, long-stay guests, and special events. </li><li>Ensure timely and accurate handling of group luggage movements and rooming lists. </li><li>Support service recovery efforts by addressing guest concerns promptly and professionally. </li></ul>Standards, Safety & Compliance: <ul><li>Uphold Fairmont grooming, etiquette, and communication standards at all times. </li><li>Ensure compliance with safety, security, and luggage handling procedures. </li><li>Maintain strict confidentiality regarding guest movements and information. </li><li>Ensure equipment (trolleys, radios, luggage carts) is well-maintained and used correctly. </li></ul> Qualifications Qualifications & Experience: <ul><li>Minimum 3–5 years of experience in Bell Services or Front Office within a luxury or five-star hotel environment. </li><li>Previous supervisory or leadership experience is required. </li><li>Diploma or degree in Hospitality Management is an advantage. </li></ul>Skills & Competencies: <ul><li>Strong leadership and team management skills. </li><li>Exceptional guest service and interpersonal abilities. </li><li>High level of organization and attention to detail. </li><li>Ability to multitask and remain composed during peak operations. </li><li>Effective communication and coordination skills. </li><li>Fluency in English required; additional languages are highly desirable. </li></ul>Personal Attributes: <ul><li>Polished, confident, and professional presence. </li><li>Proactive, gracious, and service-oriented mindset. </li><li>Physically fit to support operational duties when required. </li><li>Flexible to work shifts, including weekends and holidays. </li><li>Trustworthy, discreet, and dependable. </li></ul> Additional Information <ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Executive Assistant

On-site - Saudi 6 June 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&B organization . This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion. Preference will be given to candidates who have experience in a hospitality environment. As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office. At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond. Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events. Prepare and organize materials for meetings such as agendas, presentations, briefing notes. Attend key meetings when required, take minutes, and follow up on action items. Handle confidential documents and communications with the utmost discretion. Communication & Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority. Draft high-quality correspondence, reports, and internal communications on behalf of the CEO. Ensure timely flow of information between the CEO’s office and cross-functional teams. Project & Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders. Coordinate with department heads, business units, and partners in a matrix structure. Support the CEO in managing logistics and documentation. Travel & Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas. Coordinate leadership offsites, team meetings, and corporate events. Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office. Maintain filing systems, contact databases, and document archives. Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required. Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business. Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities. Requirements: Bachelor’s degree in Business Administration or Secretarial Administration. 5+ years of work experience in a Food & Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role. Fluent in English, Arabic is an advantage. Strong understanding of matrix organizations and ability to navigate cross-functional environments. Excellent verbal and written communication skills with a professional and diplomatic demeanor. Proficiency in Google Workspace, and communication/project tools. Ability to handle pressure, meet deadlines, and maintain confidentiality at all times. High level of adaptability, discretion, and emotional intelligence. About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019. At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision. Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences. Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally. Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion. We Are Only Getting Started! Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride. People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 - 5 Years Naukri Gulf

Guest Service Associate Service Centre Operator

On-site - Saudi - Saudi Arabia 11 August 2026

Customer Service

OVERVIEW/BASIC FUNCTION: The Communications Operator acts as the central communication hub for Rosewood AMAALA, handling all internal and external calls, digital requests, and emergency communications (fire, medical, power/system failure) in a timely, courteous, and accurate manner. Ensures that guest and associates calls are answered promptly, routed correctly, and followed up through PMS, Unifocus (Knowcross), in full alignment with Rosewood s Brand and Forbes Travel Guide / LQA standards. The Operator plays a key role in coordinating guest requests, supporting service recovery, and maintaining calm, clear communication during any emergency or incident.RESPONSIBILITIES: Answer all internal and external calls promptly, using correct Rosewood telephone etiquette RD-GEN-SOP-004 TELEPHONE ETIQUETTE. Identify caller needs efficiently and route calls to the appropriate department or associates. Ensure all calls are handled with warmth, professionalism, and accuracy, reflecting the ultra-luxury positioning of Rosewood AMAALA. Receive guest requests via phone or internal channels (extra amenities, housekeeping service, maintenance issues, transportation, wake-up calls, in-room dining coordination and any services. Log all requests through Unifocus (Knowcross) to the correct department and priority level. Track open tasks and follow up with departments to ensure timely completion; update status in the system. Coordinate with Front Desk, Guest Relations and Butler on urgent or VIP requests to ensure personalized follow-up. Provide accurate information about the resort facilities, operating hours, and basic destination details, referring to complex requests to Concierge or Guest Relations. Set, manage, and verify wake-up calls, ensuring accuracy and logging on to any issues or missed calls immediately. Handle guest messages and internal notifications, ensuring they are accurately recorded and delivered promptly and confidentially. Support internal communication by relaying messages to associates and leaders when radio or direct contact is not possible. Operate the telephone/PBX system, PMS, and any integrated communication tools according to SOPs. Ensure all request logs and call notes are accurate, clear, and complete to support follow-up and future reference. Support basic troubleshooting for guest telephone issues in rooms by coordinating with Engineering and/or IT. RD-GEN-SOP-005 MONITOR TELEPHONE DEVICES Act as a key contact point during emergencies (fire alarms, medical incidents, security issues), handling calls calmly and following emergency communication protocols. Notify the emergency team (Duty Manager, Security, Engineering, Resort Manager) immediately for all critical incidents. Follow special communication procedures as defined for VIP visits, security events, or crisis situations. Maintain confidentiality and discretion when handling sensitive information or high-profile guest calls. Ensure all verbal communication reflects Rosewood s tone of voice: calm, respectful, warm, and confident. Adhere strictly to Rosewood, Forbes / LQA standards related to call answering time, greeting structure, verification of guest identity, and call closure. Support A Sense of Place by speaking knowledgeably and confidently about AMAALA, the Red Sea, and local culture when guests request basic information. Maintain a professional telephone manner at all times, even under pressure or during high-call-volume periods. Maintain close communication with Front Desk, Guest Relations, Concierge, and Butler to coordinate information on VIPs, groups, and key movements. Coordinate with Housekeeping and Engineering on room status or urgent issues reported by guests via telephone. Liaise with Security regarding suspicious calls, emergency reports, or lost-and-found inquiries received through the operator lines. Manage Restaurant booking and inquiries comes from email and phone, communicate to respective restaurant/outlet if any special request from guest. Maintain up-to-date internal telephone lists, department contact details, and escalation trees. Keep clear logs of important calls, incidents, wake-up call failures, and system outages for review by the Communications Supervisor / Director of Front Services. Assist in generating simple reports on call volumes, response times, and request trends when required. Participate in training on telephone etiquette, systems usage, emergency procedures, Rosewood standards, and Forbes/LQA expectations. Welcome feedback from supervisors and apply coaching to improve accuracy, speed, and service quality. Share recurring issues or guest feedback with leadership to support process improvements and service recovery initiatives. Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Always maintain positive guest relations. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of: a. scheduled event/daily activities b. in-house groups c. hotel extension numbers d. All special requests (DND, screen calls, NRG, etc.) e. hours of operation of each outlet f. features and services provided by the hotel Set up workstation with necessary supplies and resource materials. Secure headset console and log onto system. Access all functions of system. Accommodate all telephone, email, Unifocus requests in a friendly manner. Respond to all incoming telephone calls within 3 rings, using proper salutation and closing. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Take, record and relay messages accurately, completely, and legibly. Accept, record and deliver wake-up calls. Accept and process all guest requests for: a. Screening calls b. Do not disturb c. Call transfer/forwarding d. Conference calls e. Non-registered guest Access system for long distance carrier's foreign language operator. Assist callers with local and overseas calls. Monitor telephone system problems and raise F11. All other duties as required. Desired Candidate ProfileExperience: Previous experience in Telephone.Education: High school diploma.General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with coworkers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Technical Skills: Knowledge of telephone systems; ability to suggestively sell; ability to input and access information in the property management, system/computers.Language: Required to speak, read and write English, with fluency in other languages preferred.Physical Requirements: Must be able to exert physical effort , endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.Licenses & Certifications: None required.

0 to 0 years Naukri Gulf

Guest Relations Host SLS

On-site - Saudi - Saudi Arabia 5 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> <div>Job Description</div> The Guest Relations Host is responsible for delivering exceptional, personalized service to guests throughout their stay. The role focuses on anticipating guest needs, handling requests and feedback, resolving issues promptly, and ensuring a seamless and memorable luxury experience. It also involves coordinating with different hotel departments to enhance guest satisfaction and maintain high service standards. KEY RESPONSIBILITIES <ul> <li>Welcome and engage with guests in a warm, professional, and personalized manner </li> <li>Anticipate guest needs and provide proactive service throughout their stay </li> <li>Handle guest inquiries, requests, feedback, and complaints promptly and effectively </li> <li>Coordinate with departments such as Housekeeping, F&B, and Concierge to fulfill guest needs </li> <li>Ensure all guest preferences and special requests are recorded and communicated accurately </li> <li>Assist with VIP arrivals, special occasions, and personalized guest experiences </li> <li>Monitor guest satisfaction and follow up to ensure issues are fully resolved </li> <li>Maintain detailed records of guest interactions, preferences, and feedback </li> <li>Support check-in and check-out processes when required </li> <li>Promote hotel services, amenities, and experiences to enhance guest satisfaction </li> <li>Handle service recovery situations professionally to maintain guest loyalty </li> <li>Ensure smooth communication between guests and hotel departments </li> <li>Maintain high standards of luxury service and hospitality etiquette </li> <li>Respond to guest messages, calls, and digital requests in a timely manner </li> <li>Assist in organizing guest activities, reservations, and special arrangements </li> <li>Ensure confidentiality and privacy of guest information at all times </li> <li>Contribute to continuous improvement of guest experience standards </li> <li>Support management in achieving guest satisfaction and service excellence goals </li> </ul> <div>Qualifications</div> <ul> <li>Diploma or Bachelor s degree in Hospitality Management, Tourism, or related field </li> <li>1 3+ years of experience in guest services, front office, concierge, or hospitality roles (luxury hotel experience preferred) </li> <li>Strong understanding of luxury hospitality standards and guest service principles </li> <li>Familiarity with hotel operations and Property Management Systems (PMS) is an advantage </li> <li>Proficiency in Microsoft Office applications and communication tools </li> <li>Fluency in English; additional languages are an advantage</li> </ul></div></section>

3 - 5 Years Naukri Gulf

Assistant Concierge Manager

On-site - Saudi - Saudi Arabia 2 June 2026

Hospitality & Tourism

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> <div> </div><div> </div> <div> About the Job </div> <div> An exciting opportunity has arisen for an Assistant Concierge Manager (Saudi National Talent) to join Jumeirah The Red Sea. </div> <div> The main duties and responsibilities of this role include: </div> <div> <ul> <li> Maintain a friendly and professional attitude towards colleagues and guests, handling queries and requests efficiently and using guest names whenever appropriate. </li> <li> Ensure smooth and efficient operation of luggage services, supervising colleagues to prevent delays or damage to guests' belongings. </li> <li> Keep Opera Telephone Book information up to date regarding restaurants, bars, airlines, shopping malls, and hotel facilities for guest reference. </li> <li> Address guest complaints promptly and professionally according to Jumeirah standards, ensuring guest satisfaction. </li> <li> Oversee all Concierge department operations, including accurate record-keeping, duty roster preparation, and adherence to SOPs. </li> <li> Identify training needs, supervise training sessions, and maintain accurate records of colleague training to enhance skills and knowledge. </li> <li> Ensure adherence to departmental standards, including fire, hygiene, health, safety, and security policies, and supervise colleagues to maintain service quality. </li> <li> Oversee contract transport service, buggy service, ensure proper maintenance of vehicles and buggy, and report any defects for immediate rectification. </li> <li> Ensure timely delivery of guest services, including newspaper deliveries, guest messages, faxes, and safekeeping of guest car and buggy keys. </li> <li> Monitor departmental budget, control expenses, and ensure compliance with Jumeirah's Guiding Principles and Hallmarks, performing appraisals and feedback sessions, and assisting with staff recruitment as needed. </li> </ul> </div> <div> About You </div> <div> The ideal candidate for this position will have the following experience and qualifications : </div> <div> <ul> <li> Hold a Higher School Diploma certificate List the basic (minimum) education, certification, and/or licensing needed to be successful in the position. </li> </ul> </div> <div> <ul> <li> Have 3-5 years of experience as Shift Leader in concierge in a 5-star environment. </li> </ul> </div> <div> <ul> <li> Hold a Bachelor s Degree in Hotel Management or any other relevant field (Desirable). </li> </ul> </div> <div> <ul> <li> Demonstrate proficiency in handling Opera system & HotSOS . </li> </ul> </div> <div> <ul> <li> Show Leadership and attention to details skills. </li> </ul> </div> <div> <ul> <li> Possess the ability to manage and maintain relationships with guests . </li> </ul> </div> <div> About the Benefits </div> </div> <div> <div> At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. </div> <div> </div> <div> Benefits include: </div> <div> <ul> <li> Supportive and inclusive work environment </li> </ul> </div> <div> <ul> <li> Access to Learning & Development programmes and clear career pathways </li> </ul> </div> <div> <ul> <li> Opportunities for internal mobility within our global network </li> </ul> </div> <div> <ul> <li> Colleague discounts on food, beverage, and hotel stays worldwide </li> </ul> </div> <div> <ul> <li> Health care and insurance benefits </li> </ul> </div> <div> <ul> <li> Locally competitive salary and incentive structure </li> </ul> </div> <div> <ul> <li> Locally relevant benefits as determined by the property </li> </ul> </div> </div></div></section>

Bayt

Concierge / Guest Relations Officer

On-site - Saudi 5 August 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Work Force Solution is a leading sourcing and recruitment firm, dedicated to delivering exceptional talent solutions to top-tier hospitality and restaurant groups across Saudi Arabia. With a strong reputation for quality, efficiency, and reliability, we partner with clients to meet their workforce needs and support their operational excellence. Job Description <ul><li>Deliver personalized concierge services to hotel guests.</li><li>Arrange transportation, restaurant reservations, tours, and other guest requests.</li><li>Provide accurate information about local attractions, shopping, dining, and entertainment.</li><li>Coordinate with hotel departments to ensure seamless guest experiences.</li><li>Handle VIP guest requests with professionalism, discretion, and attention to detail.</li><li>Resolve guest inquiries and concerns promptly while maintaining the highest service standards.</li></ul> Qualifications <ul><li>Previous experience as a Concierge, Guest Relations Officer, Guest Experience Agent, or in a similar role within a luxury hotel.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and positive attitude.</li><li>Strong knowledge of hospitality service standards.</li><li>Proficiency in English; additional languages are an advantage.</li><li>Transferable Iqama is required.</li><li>Candidates must be available to join immediately</li></ul> Additional Information <ul><li>Competitive salary package</li><li>Professional and supportive work environment</li><li>Opportunities for growth within a reputed international brand</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

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