Git Jobs in Saudi
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About the job IT Data Analyst Information Technology Jeddah, Saudi Arabia<br>The Opportunity We are looking for a data-driven professional who can transform complex datasets into meaningful insights, enabling smarter business decisions across multiple functions. This is an exciting opportunity to work with modern analytics technologies while contributing to a growing data-driven culture. This is about turning data into strategic business value.<br>About the Role Reporting to the BI & Analytics Director, the IT Data Analyst will be responsible for delivering analytical insights, developing interactive dashboards, and supporting enterprise reporting initiatives while promoting data quality, governance, and self-service analytics. You will:• Analyze complex datasets to identify trends, patterns, and actionable business insights• Design, develop, and maintain interactive Power BI dashboards and reports across multiple business functions• Translate business requirements into analytical solutions and meaningful KPIs• Collaborate with business stakeholders to understand reporting and analytical needs• Work closely with Data Engineers and Analytics Engineers to ensure data availability and integrity• Develop and maintain Power BI reports, datasets, and visualizations aligned with business requirements• Support data governance initiatives by implementing standardized metrics, definitions, and reporting practices• Perform data validation, quality checks, and troubleshooting to ensure reliable analytical outputs• Leverage AI-powered capabilities within Microsoft Fabric and Power BI, including Copilot, to accelerate insight generation and reporting productivity• Support business users in adopting self-service BI and standardized datasets• Document analytical methodologies, reporting logic, and business definitions• Contribute to continuous improvement of reporting, analytics, and business intelligence capabilities This role will work closely with Business Intelligence, Data Engineering, IT teams, and business stakeholders across Finance, Procurement, Supply Chain, Sales, and other functional areas.<br>Key responsibilities The successful incumbent will be an analytical problem solver who can bridge business requirements with technical solutions while delivering high-quality insights that support strategic decision-making. You will demonstrate:• 3-7 years of experience in data analysis, business intelligence, or analytics• At least 3-5 years of hands-on experience with Power BI, SQL, and business intelligence reporting• Strong experience designing dashboards and data visualizations using Power BI• Proficiency in SQL and experience working with relational databases and data warehouses• Strong knowledge of DAX and Power Query (M) for report development and calculations• Experience with Microsoft Fabric components, including Data Warehouse, Lakehouse, One Lake, and Data Pipelines, is highly desirable• Strong understanding of data modeling principles and business intelligence best practices• Experience translating business requirements into analytical solutions and performance dashboards• Exposure to AI-assisted analytics, Power BI Copilot, and Natural Language Query capabilities is an advantage• Excellent analytical thinking, communication, and stakeholder management skills Professional certifications such as Microsoft Certified: Data Analyst Associate, Microsoft Certified: Power BI Data Analyst Associate (PL-300), or Microsoft Certified: Fabric Analytics Engineer Associate (DP-600) are highly advantageous.
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>The role requires a proactive approach and strong ownership mindset. The candidate should actively monitor document workflows, follow up on pending actions, and support continuous improvement in document formation, quality, coordination, and information organization across project activities.<br><br>Manage all incoming and outgoing project documentation including transmittals, RFIs, reports, technical submissions, and correspondence. Maintain accurate document logs, trackers, registers, and records to ensure proper traceability and document control. Ensure proper document numbering, revision control, naming conventions, and filing practices are consistently followed. Perform document management activities within Share Point, PMIS, and shared project repositories while maintaining organized folder structures aligned with BDC standards. Maintain proper archiving and controlled storage of project records to ensure easy retrieval and audit readiness. Supporting the preparation and compilation of documents from draft or partially developed inputs and ensure submitted documents meet required quality and submission standards. Perform quality checks on project deliverables before submission to ensure completeness, correct formatting, proper page numbering, grammar accuracy, and compliance with approved templates. Proactively follow up with consultants, contractors, and internal stakeholders on pending submissions, overdue responses, and incomplete documentation. Ensure compliance with project procedures, confidentiality requirements, and document management best practices across all project activities. <br><br><br>Qualifications<br><br>Proficiency in Aconex document management system. Minimum 8 years of experience. Strong computer skills, including Microsoft Office suite. Excellent organisational and filing skills with a keen attention to detail. Proven ability to manage time effectively and prioritise tasks. Outstanding written and verbal communication skills in both Arabic and English. Previous experience in document control, preferably in construction or engineering projects. Experience with electronic document management systems. Bachelor's degree in Business Administration, Information Management, or related field. Knowledge of construction or engineering project documentation processes. Ability to work effectively in a fast-paced, deadline-driven environment. Strong problem-solving skills and proactive approach to work.
<p>Provides leadership and oversight for all recruitment activities across designated Fakeeh Care functions or entities. and new project commissioning. Ensure consistent execution of group recruitment strategy, alignment with workforce plans, compliance with Saudization and labor law, and excellence in candidate experience. Supervises the Talent Acquisition team, governs the applicant tracking system (ATS), manages agency relationships, and oversees onboarding standards in collaboration with other HCM units.</p><p>Key Responsibilities and Duties:</p><ul><li>Manages full-cycle recruitment for senior, critical, and confidential positions.</li><li>Leads priority hiring campaigns and strategic recruitment initiatives.</li><li>Handles and supervises CVs referred by the President, Board members, and senior leaders.</li><li>Ensures fair, transparent, and compliant hiring practices across all processes.</li><li>Supervises and coaches the Talent Acquisition team to ensure delivery of recruitment activities.</li><li>Assigns roles, monitors workloads, and ensures high-quality candidate experience.</li><li>Reviews and approves shortlists, offers, and final recruitment documentation.</li><li>Align recruitment activity with workforce plans in collaboration with function and entity leaders.</li><li>Tracks recruitment KPIs (time-to-hire, quality-of-hire, offer acceptance rate, Saudization progress).</li><li>Generates recruitment dashboards and reports for leadership and regulatory bodies.</li><li>Governs the applicant tracking system (ATS) configuration, workflows, and data accuracy in collaboration with IT.</li><li>Manages recruitment agencies and vendor contracts, including renewals, performance reviews, and SLAs.</li><li>Oversee agency invoice processing and budget alignment with Finance and Procurement.</li><li>Oversee onboarding standards and ensure readiness of selected hires.</li><li>Ensures compliance with Saudization regulations, labor law, and group recruitment policies.</li><li>Monitors audit readiness and lead remediation of any compliance gaps.</li><li>Other duties as assigned within the scope of the job.</li></ul><p>All Fakeeh Care employees are responsible for continuous improvement, including:</p><ul><li>Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values.</li><li>Actively contributing to continuous improvement initiatives, within the scope of the role.</li><li>Adherence to safety protocols and proactively seeking to address any job-related safety concerns.</li><li>Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li><li>Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats.</li><li>Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards.</li><li>Completion of mandatory education as per the requirement, at least one month prior to expiration.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent in HR software and Microsoft Office software.</li><li>Ability to handle sensitive and confidential information with discretion.</li><li>Ability to work independently and as part of a team.</li><li>High level of integrity and professionalism with excellent interpersonal and communication skills.</li><li>Minimum of 5 years of experience in Human Resources Management or related field.</li><li>Bachelor s degree in HR, Business Administration, or a related field.</li><li>Excellent command of oral and written English and Arabic.</li></ul>
🤖 Oracle Middleware (OSB) Solution Architectâ³ 12-month initial contract - with extensions📠Riyadh, KSAðŸ—£ï¸ Arabic speakers required<br>My client is looking for an Oracle Middleware Solution Architect with strong expertise in Oracle Service Bus (OSB) to lead the design and delivery of enterprise integration solutions for a major utilities organisation in Riyadh.<br>This is a key architectural role focused on building secure, scalable, and well-governed integrations, aligned with enterprise standards and a complex application landscape including Apigee and Oracle SOA Suite.<br>🔠Key Responsibilities Own end-to-end solution architecture for OSB-based integrations Design and review APIs and service contracts (REST/SOAP, XML/WSDL) Produce high-quality architecture and integration design documentation Ensure alignment with architecture governance, standards, and lifecycle processes Define integration patterns, error handling, resiliency, and non-functional requirements Collaborate with Integration, Applications, QA, PMO, and IT Operations teams✅ Key Requirements Strong hands-on and architectural experience with Oracle Service Bus (OSB) Solid understanding of enterprise integration patterns and middleware architectures Experience designing APIs/services using REST, SOAP, HTTPS, XML, WSDLProven experience working within architecture governance frameworks Background in complex enterprise integration environments🎓 Qualifications Bachelor’s degree in Computer Science, Engineering, or related field Oracle Middleware / Architecture certifications are a plus<br>Please apply to be contacted with further information.
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<span>Our Subsidiary (Adree) is seeking a Software Quality Control, Senior Engineer Act as the senior hands-on quality engineer for functional, integration, API, mobile, regression, and automation testing.<br> The role converts business and technical requirements into risk-based coverage, maintains reliable test assets, supports CI/CD quality gates, coaches' junior engineers, and provides clear release-quality evidence.<br> Key Responsibilities: Review business, functional, integration, and technical requirements; identify gaps, risks, dependencies, and testability concerns.<br> Create and maintain test conditions, scenarios, detailed test cases, traceability, test data, and entry/exit criteria.<br> Execute functional, exploratory, usability, compatibility, integration, system, regression, smoke, sanity, and pre-release testing.<br> Test REST/SOAP APIs and web services, validate payloads and business rules, and perform database checks where required.<br> Validate mobile applications and responsive experiences across supported Android and iOS devices and configurations.<br> Design, develop, review, and maintain automated tests for UI, API, end-to-end, integration, and regression flows using the program's approved automation framework.<br> Connect automated suites to source control and delivery pipelines; analyze failures and improve stability, coverage, and execution time.<br> Use service virtualization or mocks when dependent services are unavailable or unsuitable for repeatable testing.<br> Log high-quality defects with clear evidence, severity, priority, reproducible steps, and business impact; lead retesting and defect triage.<br> Maintain test plans, runs, dashboards, evidence, and reports in the approved test-management system.<br> Support release risk assessment, quality status reporting, and go/no-go recommendations.<br> Review junior engineers' test cases and defects, provide coaching, and contribute to knowledge-transfer sessions.<br> Collaborate with the Performance Test Lead on data, scenarios, environment readiness, and performance defect validation.<br> Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.<br> 5+ years of hands-on software testing experience across web, API/integration, and preferably mobile applications.<br> Strong test-analysis, test-design, exploratory-testing, defect-management, and regression-testing skills.<br> Practical API testing experience, plus working knowledge of SQL and JSON/XML.<br> At least 2 years of practical automation experience using a modern UI/API automation tool or commercial enterprise automation platform.<br> Experience with Agile delivery, source control, continuous-delivery concepts, and test management.<br> Ability to work independently, prioritize risk, communicate blockers early, and coach less-experienced engineers.<br> Professional English communication; Arabic is an advantage.<br> Preferred qualifications: Experience with enterprise test management, automation, service virtualization, or performance testing.<br> Experience testing enterprise services, web applications, mobile applications, or integration-gateway solutions.<br> ISTQB Foundation Level certification; advanced or automation-focused certification is an advantage.<br> Exposure to DevSecOps quality controls, containerized platforms, and regulated environments.<br> Success measures: Risk-based test coverage and traceability are complete, current, and reviewable.<br> Defects are found early, documented clearly, and followed through closure.<br> Regression automation is stable, maintainable, and used in delivery pipelines.<br> Release reporting accurately communicates quality, risks, and residual gaps.<br> Junior engineers become more independent and consistent through coaching and review.<br> Job Location: Client Site</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Business Analyst to bridge business needs with technology solutions by gathering, analyzing, documenting, and validating business and functional requirements. The ideal candidate will have extensive experience in requirements elicitation, business process analysis, documentation, stakeholder management, and User Acceptance Testing (UAT) support to ensure successful project delivery.</p><p>Key Responsibilities</p><ul><li>Elicit, analyze, document, and validate business and functional requirements.</li><li>Conduct stakeholder interviews, workshops, and requirement-gathering sessions.</li><li>Create business requirement documents (BRDs), functional requirement documents (FRDs), use cases, user stories, workflows, and process maps.</li><li>Analyze current business processes and recommend improvements.</li><li>Maintain end-to-end requirements traceability throughout the project lifecycle.</li><li>Collaborate with product owners, project managers, developers, QA teams, and business stakeholders.</li><li>Support User Acceptance Testing (UAT), defect triage, and business validation activities.</li><li>Facilitate change management and ensure requirements are aligned with business objectives.</li><li>Assist in solution design discussions and impact analysis.</li></ul><p>Must Have Skills</p><ul><li>Experience in Requirements Elicitation AND Use Cases AND Process Documentation AND Requirements Traceability AND UAT Support .</li><li>Requirements documentation: BRD OR FRD OR User Stories OR Use Cases OR Functional Specifications .</li><li>Process modeling: BPMN OR UML OR Process Flow Diagrams OR Swimlane Diagrams .</li><li>Project methodologies: Agile OR Scrum OR Waterfall OR Hybrid .</li><li>Documentation and collaboration tools: Jira OR Azure DevOps OR Confluence OR Microsoft Visio OR Lucidchart .</li><li>Stakeholder Management AND Gap Analysis AND Impact Analysis .</li><li>Business Process Analysis AND Process Improvement AND Requirement Validation .</li><li>Strong analytical, communication, facilitation, and problem-solving skills.</li><li>Experience working with cross-functional business and technical teams.</li></ul><p>Good to Have Skills</p><ul><li>Certifications: CBAP OR CCBA OR PMI-PBA OR ECBA .</li><li>Knowledge of SQL OR Excel OR Power BI OR Tableau for data analysis and reporting.</li><li>Experience with API integrations and system integration projects.</li><li>Familiarity with SDLC OR DevOps OR CI/CD concepts.</li><li>Experience in digital transformation, enterprise applications, or cloud-based solutions.</li><li>Exposure to change management and business process reengineering initiatives.</li><li>Domain experience in Banking, Finance, Healthcare, Telecom, Retail, Government, or Enterprise IT projects.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Qualifications</p><ul><li>Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>8 12 years of experience as a Business Analyst in IT or enterprise projects.</li><li>Proven ability to manage complex requirements across multiple stakeholders and projects.</li><li>Excellent documentation, presentation, negotiation, and stakeholder communication skills.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li></ul><p></p></section>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Devoteam and the Role</h3>
<p style="margin:0 0 12px; ************;">Devoteam is seeking a dedicated <strong style="font-weight:700;">Cybersecurity GRC Consultant</strong> to join its team in Riyadh, Saudi Arabia. This full-time position involves supporting the design, implementation, and continuous improvement of cybersecurity governance, risk, and compliance initiatives for clients.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Cybersecurity GRC Consultant will contribute to the development of governance frameworks, policies, operating models, and regulatory compliance activities. This role ensures alignment with organizational objectives and adherence to Saudi cybersecurity regulations. The consultant will work closely with senior consultants, architects, and client stakeholders to deliver high-quality governance artifacts and advisory services.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
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<li style="margin:0 0 6px;">Support the development, implementation, and maintenance of cybersecurity governance frameworks, including policies, standards, procedures, and guidelines.</li>
<li style="margin:0 0 6px;">Assist in designing and improving cybersecurity governance operating models, organizational structures, and RACI matrices.</li>
<li style="margin:0 0 6px;">Contribute to the development and maintenance of governance-related KPIs, KRIs, dashboards, and reporting mechanisms.</li>
<li style="margin:0 0 6px;">Perform governance maturity assessments, gap analyses, and benchmarking activities against industry best practices.</li>
<li style="margin:0 0 6px;">Prepare governance documentation, reports, presentations, and recommendations for client review.</li>
<li style="margin:0 0 6px;">Ensure governance deliverables align with Saudi regulatory requirements, including NCA ECC, CST, SAMA Cybersecurity Framework, and relevant international standards such as ISO/IEC 27001 and NIST Cybersecurity Framework.</li>
<li style="margin:0 0 6px;">Support governance committees, working groups, and client workshops by preparing documentation, facilitating discussions, and tracking action items.</li>
<li style="margin:0 0 6px;">Collaborate with Risk Management, Compliance, Third-Party Risk Management (TPRM), Enterprise Architecture, and Security Operations teams to integrate governance activities across cybersecurity domains.</li>
<li style="margin:0 0 6px;">Assist in the review and quality assurance of governance documentation and project deliverables.</li>
<li style="margin:0 0 6px;">Monitor regulatory updates and industry trends to recommend improvements to governance practices.</li>
<li style="margin:0 0 6px;">Provide advisory support to clients on cybersecurity governance best practices and regulatory compliance requirements.</li>
<li style="margin:0 0 6px;">Contribute to knowledge sharing, documentation, and continuous improvement initiatives within the Cybersecurity GRC practice.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3>
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<li style="margin:0 0 6px;">Bachelor's degree in Cybersecurity, Information Security, Information Technology, Computer Science, or a related discipline.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience and Skills</h3>
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<li style="margin:0 0 6px;">3–7 years of experience in Cybersecurity Governance, Risk & Compliance (GRC), Information Security, or Cybersecurity Consulting.</li>
<li style="margin:0 0 6px;">Demonstrated experience in developing governance documentation, policies, standards, and cybersecurity frameworks.</li>
<li style="margin:0 0 6px;">Familiarity with cybersecurity governance operating models and organizational structures.</li>
<li style="margin:0 0 6px;">Experience supporting governance assessments, compliance initiatives, and regulatory audits.</li>
<li style="margin:0 0 6px;">Knowledge of Saudi cybersecurity regulations and international security standards.</li>
<li style="margin:0 0 6px;">Experience working within consulting, managed services, or large enterprise environments is preferred.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to work with diverse client stakeholders in a dynamic consulting environment.</p>
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<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Consultant</span></p>
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<p ><span >536579</span></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I3</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Corporate Planning & Enablement </span></p>
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<p ><span >Growth</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span ><span >This role exists to find growth for government. through a government agency and sector by overseeing and identifying where that agency can grow – in new revenue and in the overall maturity of its industry. Diagnosing the sector's current state with field-grade evidence, benchmark it against regional and global peers, and pinpoint the opportunities worth pursuing. Then carry those opportunities through the Growth Unit's methodology – including opportunity-generation camps with agencies and experts, business casing, and demand validation – until each one is evidenced, owned, and moving. The outcome would be a concrete growth for Elm's government partners and new revenue for the company.</span></span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<li ><span ><span > Sector & Agency Diagnosis</span></span></li>
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<li ><span >Assess the agency's mandate, operating and revenue model, and the sector it regulates or serves.</span></li>
<li ><span >Build first-hand, <span >field-grade</span> evidence of the current state and benchmark against regional and global peers.</span></li>
<li ><span >Locate maturity gaps and potential growth opportunities.</span></li>
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<li ><span ><span >Revenue Growth Identification</span></span></li>
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<li ><span >Pinpoint where the agency can grow revenue: new or expanded digital services, data and platform monetization, fee and pricing models, commercial arms, and partnership/PPP structures.</span></li>
<li ><span >Size each opportunity and define its path to <span >execution</span>.</span></li>
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<li ><span ><span >Industry Maturity & Market Development</span></span></li>
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<li ><span >Identify where the sector itself can be raised: digitizing the value chain, enabling private-sector participation, standards and licensing procedures, and ecosystem development.</span></li>
<li ><span >Define Elm's role in enabling that uplift.</span></li>
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<li ><span ><span >Growth Camps & Opportunity Generation</span></span></li>
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<li ><span >Contribute to the design and delivery of the Unit's growth camps: shape the agency's growth question and feed in the diagnostic evidence.</span></li>
<li ><span >Work alongside recruited experts and embedded agency stakeholders during the camp delivery.</span></li>
<li ><span >Ensure camp outputs meet a high standard that enables meaningful opportunities to emerge.</span></li>
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<li ><span ><span >Business Case & Recommendations</span></span></li>
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<li ><span >Build robust business cases covering opportunity sizing, commercial modeling, and feasibility.</span></li>
<li ><span > Make clear pursue / hold / pass recommendations and defend them before the agency and Elm leadership.</span></li>
<li ><span >Ensure every opportunity leaves with a named owner and a path.</span></li>
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<li ><span ><span >Validation & Experimentation</span></span></li>
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<li ><span >Pressure-test critical assumptions through lean experiments such as landing pages, pricing tests, and concierge pilots.</span></li>
<li ><span >Review results and recommend scale.</span></li>
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<li ><span ><span >Executive & Government Stakeholder Engagement</span></span></li>
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<li ><span >Manage senior agency relationships across the full cycle.</span></li>
<li ><span >Run diagnostic sessions and workshops; align decision-makers around the evidence.</span></li>
<li ><span >Sustain momentum after the camp ends.</span></li>
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<li ><span ><span >Insight, Reporting & Decision Support</span></span></li>
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<li ><span >Deliver executive-ready sector analysis and portfolio outcomes.</span></li>
<li ><span ><span >Define and monitor metrics that would impact decisions.</span> </span></li>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
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<li ><span >Information Security</span></li>
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<li ><span ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></span></li>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span >Bachelor's degree in Engineering, Economics, Finance, Business Administration, Public Policy, or a related field.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul>
<li ><span >4–6 years of relevant experience in management consulting, corporate or government strategy, sector development, or public-sector advisory.</span></li>
<li ><span >Demonstrated record of diagnosing sectors or organizations and identifying revenue-growth and market-development opportunities.</span></li>
<li ><span >Experience facilitating intensive formats (camps, sprints, accelerator cohorts) with senior stakeholders.</span></li>
<li ><span >Saudi public-sector or Vision 2030 exposure is strongly preferred.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
2190 - Tahreez-IT Help Desk <br> <br> <ul> <li> <strong>Company</strong> <br> Tahreez <br> </li> <li> <strong>Job Family</strong> <br> Engineering <br> </li> <li> <strong>City</strong> <br> KSA - Riyadh <br> </li> <li> <strong>Department</strong> <br> IT <br> </li> <li> <strong>Closing Date</strong> <br> 30-Sep-2026 <br> </li> </ul> <br> Role Summary <br> <p><span>The IT Specialist is responsible for installing, maintaining, and supporting computer systems, networks, hardware.</span></p><br> <br> <br> Responsibilities <br> <ul><li><p><span>Install, configure, and maintain computer hardware, software, printers, and other IT equipment</span></p><br></li><li><p><span>Provide technical support and troubleshoot hardware, software, and network issues</span></p><br></li><li><p><span>Monitor and maintain network performance, security, and connectivity</span></p><br></li><li><p><span>Manage user accounts, permissions, and access rights</span></p><br></li><li><p><span>Install software updates, patches, and antivirus solutions</span></p><br></li><li><p><span>Perform regular system backups and assist with disaster recovery planning</span></p><br></li><li><p><span>Maintain IT documentation, inventory, and support records</span></p><br></li><li><p><span>Ensure compliance with IT policies, security standards, and best practices</span></p><br></li><li><p><span>Assist with the implementation of new technologies and IT projects</span></p><br></li><li><p><span>Train users on IT systems, software, and security awareness</span></p><br></li></ul> <br> <br> Note: you will be required to attach the following: <br> <ol> <li>Resume/CV</li> </ol> <br> <br> <br> I agree with the Privacy Statement <br> <br> <br> Back <br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Jasara Program Management Company is a joint venture between the Public Investment Fund, Jacobs, and Saudi Aramco, focused on delivering social infrastructure programs in Saudi Arabia through a solutions-based approach.<br> Working at the intersection of program management, infrastructure, and innovation, the company supports Vision 2030 by helping shape modern, high-impact environments and services.<br> This is an opportunity to contribute to meaningful programs where digital capability plays a central role in improving delivery, performance, and long-term value.<br> As Digital Solutions Manager, you will help define and drive the digital direction of major programs, connecting technology strategy with operational goals and broader transformation priorities.<br> The role is suited to someone who can work across business, delivery, and technology stakeholders to turn complex needs into practical, scalable digital solutions that improve how programs are planned, executed, and optimized.<br> Responsibilities Lead digital transformation initiatives across infrastructure and social development programs.<br> Manage cross-functional teams to deliver technology solutions on time and within budget.<br> Define digital strategy aligned with organizational goals and Vision 2030 priorities.<br> Oversee vendor relationships, solution implementation, and ongoing performance optimization.<br> Identify process improvement opportunities through data, automation, and digital tools.<br> Required Qualifications Bachelor's degree in information systems, computer science, or a related field.<br> Proven experience leading enterprise digital transformation programs in complex organizations.<br> Experience delivering digital platforms, tools, and solutions within the built environment, construction, or infrastructure sectors.<br> Ability to build, integrate, automate, and enhance digital solutions.<br> Experience aligning technology strategy with business goals and national transformation initiatives.<br> Preferred Qualifications Experience with BIM or digital delivery.<br> Hands-on experience with Autodesk Construction Cloud Platform Services, Microsoft Azure, and Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.<br> Experience working with .<br>NET and JavaScript or Python.<br> Experience with REST APIs, system integrations, and ETL processes for data transformation.<br> Familiarity with project delivery and experience engaging executive leadership, program or project teams, external vendors, and client-side infrastructure stakeholders.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Jasara Program Management Company is a joint venture between the Public Investment Fund, Jacobs, and Saudi Aramco, focused on delivering social infrastructure programs in Saudi Arabia through a solutions-based approach. Working at the intersection of program management, infrastructure, and innovation, the company supports Vision 2030 by helping shape modern, high-impact environments and services. This is an opportunity to contribute to meaningful programs where digital capability plays a central role in improving delivery, performance, and long-term value. As Digital Solutions Manager, you will help define and drive the digital direction of major programs, connecting technology strategy with operational goals and broader transformation priorities. The role is suited to someone who can work across business, delivery, and technology stakeholders to turn complex needs into practical, scalable digital solutions that improve how programs are planned, executed, and optimized.</p><p>Responsibilities</p><ul><li>Lead digital transformation initiatives across infrastructure and social development programs.</li><li>Manage cross-functional teams to deliver technology solutions on time and within budget.</li><li>Define digital strategy aligned with organizational goals and Vision 2030 priorities.</li><li>Oversee vendor relationships, solution implementation, and ongoing performance optimization.</li><li>Identify process improvement opportunities through data, automation, and digital tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in information systems, computer science, or a related field.</li><li>Proven experience leading enterprise digital transformation programs in complex organizations.</li><li>Experience delivering digital platforms, tools, and solutions within the built environment, construction, or infrastructure sectors.</li><li>Ability to build, integrate, automate, and enhance digital solutions.</li><li>Experience aligning technology strategy with business goals and national transformation initiatives.</li><li>Experience with BIM or digital delivery.</li><li>Hands-on experience with Autodesk Construction Cloud Platform Services, Microsoft Azure, and Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.</li><li>Experience working with .NET and JavaScript or Python.</li><li>Experience with REST APIs, system integrations, and ETL processes for data transformation.</li><li>Familiarity with project delivery and experience engaging executive leadership, program or project teams, external vendors, and client-side infrastructure stakeholders.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Jasara Program Management Company is a joint venture between the Public Investment Fund, Jacobs, and Saudi Aramco, focused on delivering social infrastructure programs in Saudi Arabia through a solutions-based approach.<br> Working at the intersection of program management, infrastructure, and innovation, the company supports Vision 2030 by helping shape modern, high-impact environments and services.<br> This is an opportunity to contribute to meaningful programs where digital capability plays a central role in improving delivery, performance, and long-term value.<br> As Digital Solutions Manager, you will help define and drive the digital direction of major programs, connecting technology strategy with operational goals and broader transformation priorities.<br> The role is suited to someone who can work across business, delivery, and technology stakeholders to turn complex needs into practical, scalable digital solutions that improve how programs are planned, executed, and optimized.<br> Responsibilities Lead digital transformation initiatives across infrastructure and social development programs.<br> Manage cross-functional teams to deliver technology solutions on time and within budget.<br> Define digital strategy aligned with organizational goals and Vision 2030 priorities.<br> Oversee vendor relationships, solution implementation, and ongoing performance optimization.<br> Identify process improvement opportunities through data, automation, and digital tools.<br> Required Qualifications Bachelor's degree in information systems, computer science, or a related field.<br> Proven experience leading enterprise digital transformation programs in complex organizations.<br> Experience delivering digital platforms, tools, and solutions within the built environment, construction, or infrastructure sectors.<br> Ability to build, integrate, automate, and enhance digital solutions.<br> Experience aligning technology strategy with business goals and national transformation initiatives.<br> Preferred Qualifications Experience with BIM or digital delivery.<br> Hands-on experience with Autodesk Construction Cloud Platform Services, Microsoft Azure, and Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.<br> Experience working with .<br>NET and JavaScript or Python.<br> Experience with REST APIs, system integrations, and ETL processes for data transformation.<br> Familiarity with project delivery and experience engaging executive leadership, program or project teams, external vendors, and client-side infrastructure stakeholders.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Technical:</p><ul><li>Involved with installation, maintenance, troubleshooting and administration of existing or future network infrastructures.</li><li>Interface with vendors to ensure appropriate communication and issue resolutions.</li><li>Perform routine health checks and preventive measures on assigned systems.</li><li>Monitor the network and report network failures or degradations to more senior team members and the direct manager.</li><li>Run proof of concept deployment and troubleshoot issues to identify and address root causes.</li><li>Follow and maintain ISE network operations and security standards.</li><li>Work on maintaining technical expertise in all areas of network components in operation.</li></ul><p>Administrative:</p><ul><li>Actively collaborate with other groups in IT Operations to support projects and day-to-day operations as defined by the supervisor.</li><li>Proactively and effectively communicate status, plan-of-action and resolution of reported issues.</li><li>Consistently provide internal and external customers and technology partners with high-quality support experience.</li><li>Effectively manage case escalations to senior network engineers or the Network Operations Manager while maintaining customer communications.</li></ul><p>Documentation:</p><ul><li>Maintain ISE s operational documentation up to date</li><li>Assist in generating technical documentation and guide manuals</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>(Saudi National Only) Grade: G06 Location: Riyadh Advert closing: 16/07/2026</p><p>Job Requirements:</p><ul><li>A minimum of three years experience in network deployment and operations.</li><li>Fluent in Arabic and English</li><li>Bachelor s degree in IT, Computer Science or a similar field as a minimum.</li><li>CCNA Certified</li></ul><p>SAUDI NATIONAL EMPLOYEE BENEFITS</p><p>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and leave allowance, a full health care scheme and access to discounted gym membership.</p><p></p></section>
<p>Fusion Kondor BO (K+TP) - Techno Functional Treasury Support Analyst/Developer
• Fair Product knowledge of various treasury products like FX, Money Markets, Capital Markets, Derivatives ( FX, IR, Equity & Commodity) .
• Expert (SME) in Fusion Kondor BO(K+TP) and its integration to other systems
• Past experience of implementing full fledge Accounting products in K+TP/Kondor
• SME in Accounting configuration
• Fair Knowledge of implementing on IAS 39 & IFRS 9 on Kondor Trade Processing (KTP), preferable.
• Expertise in Treasury Products business process.
• Good Knowledge in payment messages SWIFT standards (ISO 20022) and payment validation workflow configuration
• Hands-on development & Support experience on Fusion Kondor suite (Front to Back)
• Custom development: Evaluation of additional requirements of screen layouts and data captures through Addition / Modification of various “Kustom” windows and procedures.
• Strong Analytical & Logical skills
• Good Knowledge of SQL & shell scripting, Linux, Sybase ASE, XML
• Knowledge of standard SDLC process
• Hands-on experience in development, enhancements, and support of various other mission critical banking systems.
• Strong technical skill in Linux, Sybase ASE
• Fair knowledge in Java programming & OpenShift/Kubernetes is added advantage
• Experience in Murex is added advantage</p><p>• Overall Industry experience of 7 Years+.
• Treasury related system work experience of at least 5 years+.
• Bachelor’s degree in Computer Science / Information Technology from accredited university or college</p>
<p>• Fair Product knowledge of various treasury products like FX, Money Markets, Capital Markets, Derivatives ( FX, IR, Equity & Commodity) .
• Expert (SME) in Fusion Kondor BO(K+TP) and its integration to other systems
• Past experience of implementing full fledge Accounting products in K+TP/Kondor
• SME in Accounting configuration
• Fair Knowledge of implementing on IAS 39 & IFRS 9 on Kondor Trade Processing (KTP), preferable.
• Expertise in Treasury Products business process.
• Good Knowledge in payment messages SWIFT standards (ISO 20022) and payment validation workflow configuration
• Hands-on development & Support experience on Fusion Kondor suite (Front to Back)
• Custom development: Evaluation of additional requirements of screen layouts and data captures through Addition / Modification of various “Kustom” windows and procedures.
• Strong Analytical & Logical skills
• Good Knowledge of SQL & shell scripting, Linux, Sybase ASE, XML
• Knowledge of standard SDLC process
• Hands-on experience in development, enhancements, and support of various other mission critical banking systems.
• Strong technical skill in Linux, Sybase ASE
• Fair knowledge in Java programming & OpenShift/Kubernetes is added advantage
• Experience in Murex is added advantage</p><p>• Overall Industry experience of 7 Years+.
• Treasury related system work experience of at least 5 years+.
• Bachelor’s degree in Computer Science / Information Technology from accredited university or college</p>
???? We’re Hiring "Senior SOC Analyst" to join our team in KSA????<br>Zone a market leader in IT services, is excited to expand its team! We are looking for Senior SOC Analyst to join us in KSA.<br>We are seeking a highly skilled and proactive Senior SOC Analyst to join our Cybersecurity team. The successful candidate will be responsible for maturing our detection capabilities through proactive threat hunting, developing complex SIEM use cases, and integrating threat intelligence to stay ahead of sophisticated adversaries.<br><br>???? Key Responsibilities:-Continuous Monitoring:Monitor security alerts and network traffic to detect suspicious activities and potential breaches.-Threat Hunting:Proactively search for hidden threats and vulnerabilities within the network that may bypass traditional security controls.-Incident Response:Support the incident response team by providing technical analysis of detected threats and assisting in containment and remediation. SIEM Management: Manage and fine-tune Security Information and Event Management (SIEM) tools to improve detection accuracy and reduce false positives.-Log Analysis:Analyze logs from various sources (firewalls, servers, endpoints) to reconstruct the timeline of security incidents.-Reporting:Prepare detailed technical reports on detected threats, trends, and the effectiveness of current security measures for management.-Compliance:Ensure all detection activities align with Saudi Arabian cybersecurity regulations (e.g., NCA and SAMA frameworks).<br><br>???? Required Skills & Qualifications:-Bachelor’s degree in computer science, Cybersecurity, Information Technology, or a related field.-Saudi Nationality.-Minimum of 2-4 years of specialized experience in SOC operations, with a proven track record in L2 or L3 responsibilities.-Advanced proficiency in SIEM & EDR solutions (e.g., Splunk ES, Crowd Strike, Microsoft Sentinel).-Expertise in the MITRE ATT&CK framework for mapping and detecting adversary behavior.-Strong knowledge of memory forensics, network forensics, and log correlation.-Scripting proficiency in Python or Power Shell for automation and tool development.<br>Professional Certifications Highly preferred:· GCIA (GIAC Certified Intrusion Analyst) or GCIH (GIAC Certified Incident Handler).· GCFA (GIAC Certified Forensic Analyst).· CHFI (Computer Hacking Forensic Investigator).· OSCP (Offensive Security Certified Professional) - valued for understanding attacker mindsets.· CCTHP (Certified Cyber Threat Hunting Professional).<br><br>???? Interested? Send your CV on zeina.kira@zone.net.sa Feel free to share this post with your connections who might be interested in this opportunity! Join Zone for a collaborative environment and elevate your career in the realm of IT. ????#Cyber Security#SOCAnalyst#Senior SOCAnalyst#Security Operations Center#Information Security#Blue Team#Threat Detection#Incident Response#SIEM#Threat Hunting#Cyber Defense#Network Security#Security Monitoring#DFIR#Security Engineer#Cyber Threat Intelligence#Log Analysis#Splunk#QRadar#Azure Security
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Sales Manager – Data Loss Prevention (GTB Technologies)</p><p><br></p><p>Location: Riyadh, Saudi Arabia (with travel across KSA)</p><p>Employment Type: Full-time</p><p>Experience: Minimum 5 years in IT solution selling / consulting</p><p>Reports To: Head of Sales / Managing Director</p><p><br></p><p><br></p><p>About the Role</p><p><br></p><p>We are seeking an experienced Sales Manager to drive the growth of GTB Technologies' Data Loss Prevention (DLP) portfolio across the Kingdom of Saudi Arabia. The ideal candidate combines a consultative selling approach with a solid understanding of cybersecurity and data protection, and can position DLP solutions in the context of Saudi regulatory frameworks such as NCA ECC, PDPL, and NDMO data classification requirements.</p><p><br></p><p>This is a quota-carrying role covering the full sales cycle — from lead generation and qualification through solution positioning, proposal development, negotiation, and closure — working closely with presales and technical delivery teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p><br></p><p>Own and deliver the sales target for the GTB DLP portfolio across enterprise and government accounts in KSA</p><p>Build and manage a qualified pipeline through direct outreach, partner channels, and marketing-generated leads</p><p>Lead consultative sales engagements: identify customer data protection challenges, map them to regulatory drivers (PDPL, NDMO, NCA ECC/DCC), and position GTB as the solution</p><p>Develop account plans, proposals, BOQs, and commercial responses to RFPs and tenders in coordination with presales</p><p>Conduct executive-level presentations and product positioning sessions for CISOs, IT Directors, and compliance stakeholders</p><p>Manage competitive positioning against other DLP vendors</p><p>Coordinate with technical teams on POC scoping, demo delivery, and smooth handover to implementation</p><p>Maintain accurate forecasting, pipeline hygiene, and reporting in CRM</p><p>Develop and nurture channel partner and system integrator relationships across the Kingdom</p><p>Represent the company at industry events, cybersecurity conferences, and vendor engagements</p><p><br></p><p><br></p><p>Required Qualifications</p><p><br></p><p><br></p><p>Bachelor's degree in IT, Computer Science, Business, or related field</p><p>Minimum 5 years of experience in IT solution selling, with a consulting or presales background</p><p>Proven track record of meeting or exceeding sales quotas in cybersecurity, data protection, or enterprise software</p><p>Strong understanding of DLP, data classification, and data governance concepts</p><p>Familiarity with Saudi regulatory landscape: PDPL, NDMO, NCA ECC/DCC-1</p><p>Experience selling to enterprise and government sectors in Saudi Arabia</p><p>Excellent presentation, negotiation, and proposal-writing skills</p><p>Fluency in English; Arabic strongly preferred</p><p>Valid KSA residency (Iqama) with transferable sponsorship, or Saudi national</p><p><br></p><p><br></p><p>Preferred Qualifications</p><p><br></p><p><br></p><p>Direct experience with DLP platforms </p><p>Cybersecurity sales certifications or vendor accreditations</p><p>Existing network of CISO/IT decision-makers in KSA enterprise and government sectors</p><p>Experience positioning security solutions in OT/SCADA environments</p><p><br></p><p><br></p><p>What We Offer</p><p><br></p><p><br></p><p>Competitive salary </p><p>Opportunity to lead the growth of a specialized DLP practice in a high-demand market</p><p>Direct exposure to enterprise and government cybersecurity projects across the Kingdom and</p><p>Professional development</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Past sales expertise in selling DLP Solution or Cybersecurity solutions preferred.</p></div>
<h3 >About the Role</h3>
<p >DP World is seeking a <strong >TMS Functional Lead</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role involves leading and managing the end-to-end logistics applications landscape, with a primary focus on Transportation Management Systems (TMS). The objective is to ensure business continuity, system optimization, continuous improvement, cost efficiency, and high service quality across logistics operations.</p> <h3 >Role Context</h3>
<p >The TMS Functional Lead acts as a critical link between Logistics business stakeholders, IT teams, and technology vendors. This position is responsible for translating business requirements into effective functional solutions and driving tangible value from logistics technology investments. The role encompasses the ownership and strategic management of the logistics application portfolio.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Own and manage the logistics application portfolio, including TMS, WMS, ERP logistics modules, CRM, and system integrations.</li>
<li >Partner with Logistics and Supply Chain stakeholders to understand business requirements and translate them into functional solutions.</li>
<li >Lead TMS functional initiatives, including enhancements, implementations, integrations, and continuous improvement efforts.</li>
<li >Drive application optimization, innovation, and process improvement across logistics operations.</li>
<li >Ensure logistics applications maintain stability, availability, security, and alignment with business requirements.</li>
<li >Develop and maintain the logistics application catalogue, detailing functionality, ownership, SLAs, and costs.</li>
<li >Manage technology vendors, monitor Service Level Agreements (SLAs), and ensure high-quality service delivery.</li>
<li >Support application budgeting, forecasting, CAPEX/OPEX management, and cost optimization initiatives.</li>
<li >Ensure compliance with internal policies, information security standards, and applicable regulatory requirements.</li>
<li >Act as the primary functional liaison between business users, IT, vendors, and implementation partners.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >5-10 years of experience</strong> in enterprise applications, with significant exposure to logistics and supply chain systems.</li>
<li >Strong hands-on functional experience with TMS, WMS, and ERP logistics modules.</li>
<li >Proven experience in TMS implementation, integration, configuration, enhancement, and support.</li>
<li >Previous experience in a role such as Functional Lead, TMS Lead, Application Manager, Business Systems Lead, or a similar capacity.</li>
<li >Strong understanding of logistics and supply chain processes, particularly transportation operations.</li>
<li >Demonstrated experience in vendor management, SLA governance, and application ownership.</li>
<li >Experience managing application budgets, CAPEX/OPEX, and cost optimization initiatives.</li>
</ul> <h3 >Essential Skills</h3>
<ul >
<li >Strong stakeholder management abilities.</li>
<li >Excellent communication skills.</li>
<li >Robust analytical and problem-solving capabilities.</li>
</ul> <h3 >Work Environment</h3>
<p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia, offering an opportunity to contribute to a global leader in logistics.</p>
<p><br></p><p>JOB OVERVIEW The Guest Experience Agent - Telephone manages all incoming and outgoing telephone calls, directing them efficiently to the correct departments or guests. The role ensures clear, professional communication, assists guests with inquiries, and supports internal communication to maintain smooth hotel operations.</p><p>DUTIES AND RESPONSIBILITIES</p><ul><li>Answer and handle all incoming and outgoing telephone calls promptly and professionally</li><li>Transfer calls to the appropriate departments, guests, or staff efficiently</li><li>Provide accurate information and assistance to guests and callers</li><li>Operate and monitor the hotel s PBX/switchboard system at all times</li><li>Handle wake-up calls, message taking, and call forwarding requests</li><li>Maintain clear and courteous communication standards in all interactions</li><li>Record and relay messages accurately to guests and departments</li><li>Assist with emergency communication procedures when required</li><li>Update and maintain call logs and communication records</li><li>Support internal communication between hotel departments</li><li>Ensure guest privacy and confidentiality of all information</li><li>Report any system faults or communication issues to the IT department</li><li>Assist guests with basic inquiries about hotel services and facilities</li><li>Follow hotel communication protocols and standard operating procedures</li><li>Ensure smooth and uninterrupted telephone service operations</li><li>Maintain professionalism and calmness during high-volume or emergency situations</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; diploma in hospitality or communications is an advantage</li><li>1 3 years of experience in a PBX, call center, front office, or customer service role (preferably in hospitality)</li><li>Basic understanding of telephone switchboard/PBX systems and call handling procedures</li><li>Familiarity with hotel operations and guest service standards is an advantage</li><li>Basic computer literacy and ability to use communication systems and software</li><li>Proficiency in Microsoft Office applications is an advantage</li><li>Excellent verbal communication and telephone etiquette</li><li>Strong customer service and guest interaction skills</li><li>Ability to handle multiple calls and tasks efficiently</li><li>Good listening skills and attention to detail</li><li>Calm and professional behavior under pressure</li><li>Strong organizational and time management skills</li><li>Ability to respond quickly and accurately to requests</li><li>Basic problem-solving and information handling skills</li><li>Teamwork and coordination with different departments</li><li>Ability to maintain confidentiality and professionalism</li><li>Clear and polite communication in English (additional languages are an advantage)</li><li>Reliability, punctuality, and strong work discipline</li></ul>
<p>The Guest Experience Agent - Telephone manages all incoming and outgoing telephone calls, directing them efficiently to the correct departments or guests. The role ensures clear, professional communication, assists guests with inquiries, and supports internal communication to maintain smooth hotel operations.</p><p>DUTIES AND RESPONSIBILITIES</p><ul><li>Answer and handle all incoming and outgoing telephone calls promptly and professionally</li><li>Transfer calls to the appropriate departments, guests, or staff efficiently</li><li>Provide accurate information and assistance to guests and callers</li><li>Operate and monitor the hotel s PBX/switchboard system at all times</li><li>Handle wake-up calls, message taking, and call forwarding requests</li><li>Maintain clear and courteous communication standards in all interactions</li><li>Record and relay messages accurately to guests and departments</li><li>Assist with emergency communication procedures when required</li><li>Update and maintain call logs and communication records</li><li>Support internal communication between hotel departments</li><li>Ensure guest privacy and confidentiality of all information</li><li>Report any system faults or communication issues to the IT department</li><li>Assist guests with basic inquiries about hotel services and facilities</li><li>Follow hotel communication protocols and standard operating procedures</li><li>Ensure smooth and uninterrupted telephone service operations</li><li>Maintain professionalism and calmness during high-volume or emergency situations</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; diploma in hospitality or communications is an advantage</li><li>1 3 years of experience in a PBX, call center, front office, or customer service role (preferably in hospitality)</li><li>Basic understanding of telephone switchboard/PBX systems and call handling procedures</li><li>Familiarity with hotel operations and guest service standards is an advantage</li><li>Basic computer literacy and ability to use communication systems and software</li><li>Proficiency in Microsoft Office applications is an advantage</li></ul><p>SKILLS</p><ul><li>Excellent verbal communication and telephone etiquette</li><li>Strong customer service and guest interaction skills</li><li>Ability to handle multiple calls and tasks efficiently</li><li>Good listening skills and attention to detail</li><li>Calm and professional behavior under pressure</li><li>Strong organizational and time management skills</li><li>Ability to respond quickly and accurately to requests</li><li>Basic problem-solving and information handling skills</li><li>Teamwork and coordination with different departments</li><li>Ability to maintain confidentiality and professionalism</li><li>Clear and polite communication in English (additional languages are an advantage)</li><li>Reliability, punctuality, and strong work discipline</li></ul>