Job Description

Roles & Responsibilities

Responsibilities:

Technical:

• Involved with installation, maintenance, troubleshooting and administration of existing or future network infrastructures.
• Interface with vendors to ensure appropriate communication and issue resolutions.
• Perform routine health checks and preventive measures on assigned systems.
• Monitor the network and report network failures or degradations to more senior team members and the direct manager.
• Run proof of concept deployment and troubleshoot issues to identify and address root causes.
• Follow and maintain ISE network operations and security standards.
• Work on maintaining technical expertise in all areas of network components in operation.

Administrative:

• Actively collaborate with other groups in IT Operations to support projects and day-to-day operations as defined by the supervisor.
• Proactively and effectively communicate status, plan-of-action and resolution of reported issues.
• Consistently provide internal and external customers and technology partners with high-quality support experience.
• Effectively manage case escalations to senior network engineers or the Network Operations Manager while maintaining customer communications.

Documentation:

• Maintain ISE s operational documentation up to date
• Assist in generating technical documentation and guide manuals

Desired Candidate Profile

(Saudi National Only) Grade: G06 Location: Riyadh Advert closing: 16/07/2026

Job Requirements:

• A minimum of three years experience in network deployment and operations.
• Fluent in Arabic and English
• Bachelor s degree in IT, Computer Science or a similar field as a minimum.
• CCNA Certified

SAUDI NATIONAL EMPLOYEE BENEFITS

In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and leave allowance, a full health care scheme and access to discounted gym membership.