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KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
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Key Accountabilities
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Key Activities
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- Sector & Agency Diagnosis
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- Assess the agency's mandate, operating and revenue model, and the sector it regulates or serves.
- Build first-hand, field-grade evidence of the current state and benchmark against regional and global peers.
- Locate maturity gaps and potential growth opportunities.
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- Revenue Growth Identification
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- Pinpoint where the agency can grow revenue: new or expanded digital services, data and platform monetization, fee and pricing models, commercial arms, and partnership/PPP structures.
- Size each opportunity and define its path to execution.
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- Industry Maturity & Market Development
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- Identify where the sector itself can be raised: digitizing the value chain, enabling private-sector participation, standards and licensing procedures, and ecosystem development.
- Define Elm's role in enabling that uplift.
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- Growth Camps & Opportunity Generation
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- Contribute to the design and delivery of the Unit's growth camps: shape the agency's growth question and feed in the diagnostic evidence.
- Work alongside recruited experts and embedded agency stakeholders during the camp delivery.
- Ensure camp outputs meet a high standard that enables meaningful opportunities to emerge.
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- Business Case & Recommendations
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- Build robust business cases covering opportunity sizing, commercial modeling, and feasibility.
- Make clear pursue / hold / pass recommendations and defend them before the agency and Elm leadership.
- Ensure every opportunity leaves with a named owner and a path.
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- Validation & Experimentation
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- Pressure-test critical assumptions through lean experiments such as landing pages, pricing tests, and concierge pilots.
- Review results and recommend scale.
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- Executive & Government Stakeholder Engagement
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- Manage senior agency relationships across the full cycle.
- Run diagnostic sessions and workshops; align decision-makers around the evidence.
- Sustain momentum after the camp ends.
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- Insight, Reporting & Decision Support
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- Deliver executive-ready sector analysis and portfolio outcomes.
- Define and monitor metrics that would impact decisions.
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- Policies, Processes & Procedures
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- Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
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- Information Security
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- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
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