Embedded Systems Engineer Jobs - Jeddah Saudi

Governance Specialist – CEO Office | Reef Holding<br>We’re Hiring: Governance Specialist – CEO Office Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About the Role:Reef Holding is seeking a highly analytical and detail-oriented Governance Specialist to join the CEO Office and support governance frameworks, compliance oversight, and operational excellence initiatives across the organization. This role plays a key part in strengthening governance practices, enhancing operational efficiency, and supporting executive decision-making across the business.<br>Key Responsibilities:• Develop, update, and maintain company policies, SOPs, delegation of authority matrices (DOA), and service level agreements (SLA).• Ensure governance documents are aligned with organizational structure and executive strategy.• Monitor compliance with approved policies and governance standards across departments.• Identify governance gaps and support strengthening internal controls and operational compliance.• Analyze operational processes and recommend improvements to enhance efficiency and governance effectiveness.• Support automation and digital governance initiatives using systems such as Microsoft Dynamics 365, Click Up, and Power BI.• Prepare executive-level reports covering compliance status, governance risks, KPIs, and operational performance.• Support executive and operational committees while tracking decisions and follow-up actions.<br>Qualifications:• Bachelor’s degree in Business Administration, Public Administration, Accounting, Finance, Law, or a related field.• 3–6 years of experience in governance, compliance, internal control, operations, or management consulting.• Experience in retail, multi-entity organizations, or fast-paced operational environments is preferred.• Exposure to ERP systems and governance frameworks is an advantage.<br>Technical Skills:• Strong ability to develop policies, SOPs, and governance frameworks.• Solid understanding of internal control, risk management, compliance, and segregation of duties (SoD).• Advanced proficiency in Excel and Power Point.• Ability to analyze workflows and translate them into governance improvements.• Experience with digital workflow and reporting tools is a plus.<br>Personal Skills:• Strong analytical and structured thinking skills.• High attention to detail and executive-level reporting capability.• Strong follow-up and execution discipline.• Ability to work closely with executive leadership and handle sensitive matters.• Professional, proactive, and solution-oriented mindset.<br>Why Join Us? At Reef Holding, we are committed to strengthening governance excellence and operational efficiency across our businesses. Join a team that values structure, accountability, and continuous improvement while contributing directly to executive-level initiatives and organizational growth.

Job Opportunity: Freelance IT Sales Specialist ZOS Telecommunications and Information Technology is looking for an experienced Freelance IT Sales Specialist to join our business development network in Saudi Arabia. We are seeking a professional candidate with strong experience in the Saudi IT market, solid knowledge of technology solutions, and the ability to generate qualified leads, build client relationships, and close business opportunities. Position: Freelance IT Sales Specialist Work Type: Freelance / Commission-Based Location: Saudi Arabia Industry: Information Technology / Telecommunications / Software Solutions Compensation Structure:This is a freelance opportunity with a commission-based compensation model. The financial reward will depend on successfully generated and closed business opportunities, based on an agreed commission structure. Key Responsibilities:Identify and develop new business opportunities in the Saudi market. Generate qualified leads and build a strong sales pipeline. Approach potential clients and present ZOS services professionally. Understand client requirements and coordinate with the technical team to propose suitable solutions. Prepare and follow up on proposals, quotations, and commercial offers. Manage client communication, negotiation, and deal closing. Maintain long-term relationships with clients and support repeat business opportunities. Provide regular updates on leads, opportunities, and sales progress. Required Experience & Skills:Proven experience in IT sales, business development, or technology solutions sales. Strong knowledge of the Saudi market and business environment. Previous experience selling one or more of the following services:Websites and web applications Mobile applications Custom software solutions CRM / ERP systems Networking and infrastructure solutions CCTV and security systems Cloud services and hosting IP telephony and communication solutions Managed IT services and technical support Ability to understand technical requirements and explain solutions clearly to clients. Strong communication, negotiation, and presentation skills. Ability to work independently and manage opportunities professionally. Existing client network in Saudi Arabia will be considered a strong advantage. Arabic and English communication skills are preferred. Candidate Profile:The ideal candidate is a results-driven sales professional who understands both the commercial and technical sides of IT solutions, has strong market connections, and is able to convert business opportunities into successful deals. Interested candidates are invited to send their CV or profile to:m.elbahnsawy@zos.com.saPlease mention “Freelance IT Sales Specialist” in the email subject.

About the Role:We are seeking an experienced IT Infrastructure, Operations & Cybersecurity Manager to lead our organization’s IT operations and infrastructure environment. This role is responsible for ensuring secure, stable, and high-performing IT services, while driving operational discipline, resilience, and continuous improvement across infrastructure and cybersecurity operations. The ideal candidate will combine hands-on technical expertise with strong leadership and governance capabilities.<br>Key Responsibilities:IT Infrastructure & Platforms Manage enterprise IT infrastructure including:Data centers, cloud, and hybrid environments Networks, firewalls, VPN, and connectivity services Servers, storage, backup, and disaster recovery systems Ensure high availability, scalability, and performance of all IT services Own infrastructure lifecycle management (EOL/EOS, capacity, upgrades, licensing)<br>IT Operations & Service Management Lead IT operations aligned with ITIL / ITSM practices:Incident, Problem, and Change Management Enforce structured execution through SOPs and runbooks Monitor and improve operational performance using KPIs such as:System availability (≥ 99.9%) MTTR and service reliability Drive transition from reactive support to proactive operations<br>Cybersecurity Operations:Manage day-to-day cybersecurity operations across the organization Oversee:Identity and Access Management (IAM) Vulnerability management and patching Security monitoring and incident response coordination Endpoint and infrastructure security Ensure effective protection against cyber threats while maintaining business continuity Provide regular reporting on security posture and operational risks<br>Business Continuity & Disaster Recovery Develop and maintain:Disaster Recovery plans Backup and restore strategies Conduct periodic DR testing and readiness assessments Ensure resilience of critical business systems (including ERP platforms)<br>IT Projects & Vendor Management Deliver infrastructure and security-related projects (cloud, network, resilience) Ensure smooth transition of projects into operations Manage vendors and service providers:Cloud providers Telecom partners Managed services (e.g., SOC) Ensure SLA compliance and alignment with enterprise standards<br>Team Leadership Lead and develop IT infrastructure, operations, and security team Promote accountability, knowledge sharing, and operational discipline Ensure proper documentation and eliminate single points of failure<br>Qualifications & Experience12–15 years in IT Infrastructure, Operations, or Cybersecurity Minimum 5 years in a managerial role Strong experience in hybrid IT environments (on-prem + cloud) Hands-on knowledge of ITIL practices and enterprise IT operations Experience in cybersecurity operations and tools<br>Preferred Qualifications ITIL v4 certification Azure certifications Experience in manufacturing or industrial environments<br>Key Skills Strong leadership and decision-making capabilities Structured, process-driven mindset Excellent problem-solving and incident management skills Ability to balance security, performance, and business needs

About The Role<br><br>We are seeking an experienced Senior Solution Architect to lead the design and governance of enterprise-scale technology solutions across digital platforms, cloud environments, integrations, and enterprise applications. This role will work closely with business, product, engineering, infrastructure, security, and operations teams to deliver scalable, secure, and resilient solutions aligned with organizational objectives.<br><br>Key Responsibilities<br><br>Lead end-to-end solution architecture initiatives across digital channels, payment ecosystems, APIs, integrations, and enterprise platforms Translate business and functional requirements into scalable, secure, and maintainable technical solutions Develop and review architecture deliverables, including High-Level Designs (HLDs), Low-Level Designs (LLDs), integration architectures, infrastructure designs, and deployment models Design enterprise integration solutions using APIs, middleware, messaging platforms, and event-driven architectures Architect cloud-native and hybrid-cloud solutions across modern cloud platforms Provide architectural guidance for microservices, containerized applications, and enterprise middleware environments Collaborate with engineering and Dev Ops teams to establish architecture standards and CI/CD best practices Ensure solutions meet security, compliance, availability, and performance requirements Participate in architecture governance, technical reviews, and major incident analysis Lead technical workshops and collaborate with stakeholders across multiple business functions<br><br>Requirements<br><br>Required Qualifications<br><br>Education<br><br>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline<br><br>Experience<br><br>10+ years of experience in Software Engineering, Systems Integration, Enterprise Architecture, or related fields5+ years in a Solution Architect or Senior Technical Leadership role Proven experience designing and delivering enterprise-scale solutions within Banking, Financial Services, Fin Tech, Payments, or other highly regulated industries<br><br>Technical Expertise<br><br>Enterprise, Solution, Application, Integration, and Cloud Architecture Java, Spring Boot, REST APIs, Microservices, and distributed systems Cloud platforms such as AWS, OCI, or GCPContainerization technologies including Kubernetes, Open Shift, and Docker Enterprise middleware and web application platforms Database technologies including Oracle, Postgre SQL, MySQL, and NoSQL databases Dev Ops practices and CI/CD pipelines Monitoring, observability, and performance management tools<br><br>Preferred Qualifications<br><br>Experience with Digital Payments, Payment Gateways, Wallet Platforms, Merchant Services, Open Banking, or ISO 20022Experience working within regulated financial environments Professional certifications such as TOGAF, AWS, OCI, Kubernetes, or Open Shift<br><br>What We're Looking For<br><br>Strong strategic and analytical thinking Excellent stakeholder management and communication skills Proven ability to lead cross-functional technical initiatives Strong problem-solving and decision-making capabilities Passion for innovation, continuous improvement, and technology leadership

Safari Group is seeking a Senior Marketing & Communications Specialist to support the development and execution of the group’s marketing strategy across its subsidiaries. This role will play a key part in shaping Safari’s brand positioning, driving marketing initiatives, and delivering high-quality materials that support business growth and strengthen the group’s presence in the market.________________________________________Key Responsibilities Marketing Strategy Development• Support the development of group-wide marketing strategies and annual marketing plans• Contribute to defining brand positioning and messaging across subsidiaries• Analyze market trends, competitors, and opportunities to guide strategic decisions• Work closely with leadership to align marketing with business objectives________________________________________Branding & Corporate Positioning• Ensure a strong and consistent brand identity across Safari Group and its subsidiaries• Support positioning across multiple sectors (Facilities Management, Construction, Technology, etc.)• Maintain high standards across all communications and marketing outputs________________________________________Campaign Management• Plan and execute marketing campaigns across digital platforms, events, PR, and content• Coordinate with internal teams and external agencies• Ensure campaigns are aligned with overall strategy and deliver measurable results________________________________________Presentations & Marketing Materials• Develop high-quality corporate presentations, pitch decks, and proposals• Support leadership and business teams with client-facing materials• Translate complex business and technical concepts into clear, compelling content________________________________________Reporting & Performance Tracking• Monitor campaign performance and key marketing metrics• Prepare regular reports with insights and recommendations• Support continuous improvement of marketing effectiveness________________________________________Events & Corporate Activities• Support planning and execution of corporate events, exhibitions, and launches• Provide marketing support across subsidiaries during key initiatives________________________________________Qualifications Education• Bachelor’s degree in Marketing, Business Administration, Communications, or related field________________________________________Experience• Minimum 5 years of experience in marketing• Experience in strategy development and campaign execution• Experience in corporate or multi-business environments is a strong advantage________________________________________Skills• Strong strategic thinking and analytical skills• Advanced presentation and storytelling skills (Power Point is essential)• Excellent written and verbal communication (Arabic & English)• Ability to manage multiple projects and stakeholders• Strong coordination and execution capabilities________________________________________Preferred Tools• Microsoft Office (Power Point, Excel)• Marketing analytics tools• CRM systems• Basic knowledge of digital marketing platforms________________________________________What We’re Looking For• A marketer who can think strategically and execute effectively• Strong attention to detail and quality• Ability to work across multiple business units• Comfortable working in a fast-paced corporate environment

<ul><li><p>Communicate with Chinese-speaking clients and understand their transportation requirements clearly.</p></li><li><p>Coordinate and arrange vehicles according to customer needs, including vehicle type, pickup location, delivery location, and required timing.</p></li><li><p>Communicate with drivers, transport suppliers, and internal team members to ensure smooth daily transportation operations.</p></li><li><p>Translate and interpret between Chinese and Arabic during daily business communication when required.</p></li><li><p>Follow up on vehicle dispatch, loading, transportation progress, delivery, and any operational issues.</p></li><li><p>Maintain accurate transportation records, vehicle arrangements, customer information, and related operational data in the company system.</p></li><li><p>Update job status and important information in a timely and organized manner.</p></li><li><p>Assist in handling transportation-related problems, delays, driver communication, and customer coordination.</p></li><li><p>Support general office and operational work related to the company’s logistics business.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Fluent in Chinese and Arabic, with strong speaking, reading, and communication skills in both languages.</p></li><li><p>English communication ability is preferred but not mandatory.</p></li><li><p>Good computer skills and ability to use common office software and online business systems.</p></li><li><p>Strong communication and coordination skills.</p></li><li><p>Able to communicate professionally with Chinese clients, drivers, and transport suppliers.</p></li><li><p>Organized, responsible, careful, and able to keep accurate business records.</p></li><li><p>Able to handle multiple transportation tasks and follow up on work independently.</p></li><li><p>Experience in logistics, transportation, vehicle dispatching, freight forwarding, or operations coordination is preferred.</p></li><li><p>Familiarity with Saudi Arabia’s transportation or logistics industry is an advantage.</p></li><li><p>Fast learner with a practical, problem-solving mindset.</p></li></ul>

<p>polyclinic seeking a senior, remote <strong>Fractional CFO / Healthcare Financial Consultant</strong> to conduct a comprehensive financial diagnosis and build a data-backed operational growth strategy.</p><p>In this role, you will work directly with clinic leadership to analyze revenue structures, eliminate profit leaks, and optimize margins across all medical departments.</p><p><strong>Key Responsibilities:</strong></p><p><strong>P&amp;L &amp; Margin Audit:</strong> Analyze monthly financial statements, overhead costs, and service-line margins to identify profit leaks.</p><p><strong>Provider Profitability Analysis:</strong> Evaluate doctor payout structures, commissions, and revenue generation per specialty to optimize unit economics.</p><p><strong>Capacity &amp; Yield Strategy:</strong> Analyze patient volume trends and scheduling patterns to build operational models that fill off-peak gaps.</p><p><strong>Growth &amp; Expansion Planning:</strong> Deliver actionable, data-driven financial projections to guide near-term operational and capital decisions.</p><p><strong>Requirements</strong></p><p><strong>Experience:</strong> 7+ years of experience in senior financial roles (CFO, Finance Director, or Head of FP&amp;A), with a strong focus on <strong>healthcare, hospital networks, or private outpatient clinics</strong>.</p><p><strong>Credentials:</strong> Bachelor’s degree in Finance, Accounting, or Economics. CPA, CMA, or MBA in Finance is highly preferred.</p><p><strong>Technical Skills:</strong> Advanced financial modeling skills in Excel, experience analyzing P&amp;L data from medical/clinic management systems, and building unit economic models.</p><p><strong>Track Record:</strong> Proven ability to audit healthcare revenue cycles, optimize provider commission models, and improve operational cash flow.</p><p><strong>Working Style:</strong> High self-management, clear communication, and availability for a remote retainer model with periodic virtual progress reviews.</p><p></p>

We are looking for a motivated Junior Accountant to join our Finance team. The successful candidate will support the day-to-day accounting operations, maintain accurate financial records, and assist in preparing financial reports while ensuring compliance with company policies and accounting standards.<br><br>Requirements<br><br>Bachelor's degree in Accounting, Finance, or a related field.<br><br>Fresh graduates or candidates with up to 2 years of relevant experience in Accounting or Finance.<br><br>Good understanding of accounting principles and standards.<br><br>Proficiency in Microsoft Office, particularly Microsoft Excel.<br><br>Familiarity with accounting software or ERP systems is preferred.<br><br>Strong analytical and organizational skills with the ability to work effectively in a team.<br><br>Good command of the English language.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Research Technician will support the Interfacial Lab (iLab) at KAUST by assisting with greenhouse and growth chamber operations, laboratory testing, and field trials related to biochar and soil amendment research. The role involves preparing soil substrates, monitoring plant growth, conducting soil and plant analyses, supporting irrigation and field deployments, and maintaining accurate experimental records to ensure successful execution of agricultural research projects. Support greenhouse and growth chamber operations, including setting up and maintaining plant growth experiments. Prepare soil substrates with biochar amendments (CarboSoil, SandX, and superhydrophobic sand) according to experimental protocols, and monitor plant health, growth conditions, and productivity metrics. Conduct soil and plant sample analysis, including pH, EC, nutrient composition, and water retention. Assist with field trials, soil preparation, planting, irrigation setup, soil sampling, and environmental monitoring. Maintain laboratory inventory, experimental records, and ensure compliance with laboratory safety procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Agriculture, Agronomy, Plant Science, Soil Science, Horticulture, or a related field.</li><li>Minimum 5 years of hands-on experience in greenhouse operations, agricultural research, field trials, and soil/plant analysis.</li><li>Experience with irrigation systems, greenhouse/growth chamber operations, and laboratory testing.</li><li>Knowledge of biochar and soil amendment technologies is an advantage.</li><li>Proficiency in soil and plant analysis, including pH, electrical conductivity (EC), nutrient composition, and water retention testing.</li><li>Ability to maintain accurate experimental records, manage laboratory inventory, and follow laboratory safety procedures.</li><li>Valid driving license and willingness to work at field sites when required.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Oversee all front office operations, including reception, reservations, concierge, and guest relations, ensuring smooth and efficient daily operations.</li><li>Lead, train, and motivate the front office team to deliver consistently high service standards and memorable guest experiences.</li><li>Ensure seamless check-in and check-out processes, accurate billing, and proper handling of guest accounts.</li><li>Handle guest concerns and complaints promptly and professionally, maintaining high levels of guest satisfaction.</li><li>Maintain accurate occupancy data, forecasts, reporting, and front office documentation.</li><li>Collaborate closely with Housekeeping, Food &amp; Beverage, Maintenance, and other departments to ensure a seamless end-to-end guest journey.</li><li>Implement, monitor, and continuously improve front office policies, procedures, and service standards in line with brand and company values.</li><li>Monitor front office costs, staffing levels, and resource utilization to ensure operational efficiency.</li><li>Use guest feedback, data, and digital tools to enhance service delivery, streamline operations, and improve team productivity.</li><li>Foster a guest-focused, approachable, and service-driven front office culture, while mentoring and developing future hospitality leaders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>EXPERIENCE &amp; SKILLS</strong></p><ul><li>Bachelor's degree in hospitality management or a related field.</li><li>4 6 years of front office experience, with at least 2 years in a supervisory or managerial role.</li><li>Strong knowledge of PMS and front office systems (Opera, Fidelio, or similar).</li><li>Strong problem-solving skills and ability to handle guest complaints with diplomacy.</li><li>A passion for service and ability to inspire a team to deliver excellence.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CISO Mentor (part-time basis) based in Saudi Arabia.<br><br>As a CISO Mentor, you will advise and support the development of a mature, scalable Information Security function within a fast-growing, globally distributed technology environment. This part-time role is designed for an experienced security executive who can provide strategic guidance while helping emerging security leaders navigate complex challenges. You will contribute expertise across product security, governance, risk and compliance, incident response, cloud security, and security culture. Your guidance will help strengthen defenses, improve security processes, and establish scalable practices without compromising product performance or business agility. You will work closely with security, engineering, product, monitoring, and business teams, sharing practical knowledge and executive-level perspective. This is an opportunity to make meaningful impact through focused mentorship and strategic advisory support while working only several hours per month.<br><br>Accountabilities<br><br>Mentor and advise security leaders on building, scaling, and continuously improving an Information Security program. Provide strategic guidance on perimeter and network-layer defenses, including WAF, rate limiting, anti-bot protections, and DDoS mitigation. Advise on securing product APIs against abuse, anomalous traffic, and other application-level threats. Strengthen authentication, authorization, access controls, and protections against vulnerabilities such as IDOR. Guide the Vulnerability Management process, including vulnerability identification, prioritization, remediation, and tracking. Advise on external penetration testing programs and support effective remediation of identified findings. Provide leadership and guidance for product security Incident Response, including crisis management and post-incident activities. Help establish effective detection and response processes in collaboration with monitoring and security teams. Contribute security expertise to Fraud, Trust & Safety, and related cross-functional initiatives. Advise on customer data protection through access controls, encryption, masking, and other appropriate safeguards. Mentor teams responsible for the Security Champions program and promote secure development practices across product and engineering. Provide strategic oversight and guidance for the Bug Bounty program. Help establish risk management frameworks, compliance roadmaps, and vendor risk management practices.<br><br>Requirements<br><br>7+ years of experience in senior Information Security leadership roles such as CISO, VP of Security, or Head of Information Security, with a strong track record of mentoring or advising emerging security leaders. Proven zero-to-one experience building, scaling, and managing an Information Security program from the ground up within a startup or scaling organization. Deep practical experience operating in highly regulated environments such as Fin Tech, Health Tech, or Gov Tech, including successfully navigating rigorous audits and frameworks such as SOC 2 Type II, ISO 27001, PCI-DSS, HIPAA, or GDPR. Strong architectural knowledge of securing high-throughput, highly available, distributed systems and cloud-native environments across AWS, GCP, or Azure, while maintaining performance and scalability. Strong understanding of strategic Governance, Risk, and Compliance, with the ability to establish risk management, compliance, and vendor risk processes and coach others in applying them. Exceptional executive communication skills, including the ability to translate complex technical risks into clear business impacts and mentor security leaders in communicating with C-level executives and Boards. Demonstrated experience designing and leading enterprise-grade Incident Response programs, including crisis management and post-breach communications. Proven ability to build and promote a security-first culture across engineering, product, and business functions. Strong mentoring, coaching, stakeholder management, and strategic problem-solving abilities. Fluent Russian.<br><br>Benefits<br><br>Part-time engagement requiring only several hours per month. Remote-first working environment with the flexibility to work from Poland. Opportunity to advise and mentor security leadership while having a meaningful strategic impact. Collaboration with an international, distributed team of technology and security professionals. Exposure to complex, globally distributed, high-scale digital products and security challenges. Flexible engagement designed to fit alongside other professional commitments.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About The Company<br><br>Nokhbat Segadty Trading Company operates an e-commerce store, retail branches, seasonal exhibitions, and an external manufacturing line for custom seating products.<br><br>Our operations are managed through an integrated ecosystem that includes:<br><br> Zid for e-commerce orders. Amazon, Trendyol, and other marketplaces. WMS for inventory and warehouse transactions. Click Up for task management, documentation, and operational follow-up. External fulfillment, logistics, courier, and manufacturing partners. <br><br>We also have a unified and approved 182-page Operations Manual covering procedures, responsibilities, required evidence, common errors, and escalation paths. You will not be starting from scratch; you will inherit an established operating system and be responsible for managing, enforcing, and improving it.<br><br>Role Summary<br><br>We are looking for an experienced Operations & Logistics Manager to lead the complete order and fulfillment cycle—from the moment an order is received through Zid or a marketplace, through picking, packing, fulfillment, shipping, and final delivery to the customer.<br><br>The role includes managing warehouse and inventory activities through the WMS, overseeing fulfillment and courier partners, managing marketplace operations, coordinating stock replenishment for branches and seasonal exhibitions, supervising external manufacturing, and ensuring that all teams comply with the approved service level agreements.<br><br>This is a hands-on leadership role that requires strong operational ownership, attention to detail, analytical thinking, and the ability to identify root causes rather than only resolving individual incidents.<br><br>Key Responsibilities<br><br>E-Commerce and Order Fulfillment<br><br> Manage and monitor daily orders through the Zid Dashboard. Oversee the complete order lifecycle from order receipt to picking, packing, shipping, delivery, cancellation, return, or final closure. Ensure that no order remains in any operational status beyond the approved processing time. Review and process incoming orders and confirm that they are ready for fulfillment. Coordinate picking, packing, and order fulfillment with warehouse and fulfillment teams. Monitor pending, delayed, cancelled, and exception orders and take immediate corrective action. Resolve operational issues involving missing products, incorrect quantities, duplicate orders, cancellations, exchanges, and returns. Ensure all order statuses are accurate and updated across Zid, the WMS, fulfillment systems, and courier systems. Investigate recurring order issues, identify their root causes, and implement preventive actions. <br><br>Marketplace Operations<br><br> Manage daily operations across Amazon, Trendyol, and other marketplaces. Process and monitor marketplace orders according to each platform's operational requirements and service level agreements. Monitor cancellations, returns, delayed orders, failed fulfillment, and marketplace penalties. Ensure order and shipment statuses are updated accurately across all platforms. Coordinate product availability and inventory synchronization between the e-commerce store and marketplaces. Resolve issues related to stock keeping units, barcodes, product mapping, bundles, and inventory synchronization. Ensure marketplace orders are deducted from the correct inventory location. Coordinate with the technical team to maintain and improve marketplace integrations and automation. Identify operational issues that may negatively affect marketplace ratings, account health, or customer experience. <br><br>Warehouse and Inventory Management<br><br> Manage inventory movements and warehouse transactions through the WMS. Ensure that all receipts, issues, returns, transfers, damaged items, and stock adjustments are supported by approved documents. Monitor stock accuracy and reconcile physical inventory with system inventory. Investigate inventory discrepancies and resolve them before they become financial losses. Ensure accurate stock keeping unit and barcode mapping across all sales channels. Monitor low-stock and out-of-stock products and initiate replenishment when required. Supervise bundle assembly and disassembly and ensure all related movements are documented correctly. Control internal stock transfers and ensure the receiving and issuing locations record each movement accurately. Prevent unauthorized manual inventory adjustments and maintain a complete audit trail for every stock movement. Conduct periodic inventory reconciliation with fulfillment partners. <br><br>Branch and Seasonal Exhibition Coordination<br><br> Manage stock replenishment and transfers between the main warehouse, retail branches, and seasonal exhibitions. Ensure all transfers are processed through the approved official workflow. Confirm that each transfer includes the required system files, warehouse documents, and signed issue vouchers. Monitor branch stock availability and coordinate replenishment based on actual sales and forecasted demand. Support the operational setup and stock preparation of new branches and seasonal exhibitions. Ensure transfers do not create unexplained inventory differences between locations. <br><br>Shipping and Logistics Operations<br><br> Manage daily coordination with courier, logistics, and fulfillment partners. Ensure each order is assigned to the appropriate shipping provider based on location, cost, service quality, and delivery requirements. Monitor airway bill creation, shipment pickup, dispatch, delivery status, failed delivery, and returns. Reconcile shipment statuses between the company's systems and courier platforms. Follow up on shipments that remain in "Ready," "Pending," or other delayed statuses beyond the approved service level. Resolve delivery issues in coordination with couriers, warehouse teams, fulfillment partners, and customer service. Analyze courier performance, delivery times, failure rates, return rates, and recurring complaints. Escalate repeated failures and recommend changing the courier or fulfillment provider when necessary. Review shipping costs and ensure that invoices and surcharges comply with approved commercial agreements. Support and monitor shipments to Gulf Cooperation Council countries. <br><br>External Manufacturing Operations<br><br> Supervise external manufacturing of custom seating and related products. Monitor production schedules, delivery commitments, quality standards, and pending orders. Coordinate with workshops and suppliers to resolve delays and quality issues. Track customer complaints related to manufacturing quality and ensure corrective action is completed. Apply approved delay deductions, quality compensation, and financial settlements. Coordinate with finance to ensure accurate settlement of manufacturing charges, deductions, and compensation. Identify recurring production defects and escalate them to senior management with corrective recommendations. <br><br>Team Leadership and Daily Operations<br><br> Lead warehouse, logistics, fulfillment, and order-processing teams. Set daily operational priorities and assign responsibilities clearly. Monitor employee productivity, order accuracy, and compliance with approved procedures. Ensure every outgoing shipment is scanned and documented through the approved tracking sheet. Hold team members accountable for delays, errors, missing documentation, and unclosed tasks. Train new employees using the approved Operations Manual and confirm their understanding of each procedure. Ensure tasks and operational evidence are documented through Click Up. Maintain clear ownership of every pending issue until it is fully resolved and closed. <br><br>Operations Control, Reporting, and Improvement<br><br> Prepare daily, weekly, and monthly operational reports. Track order fulfillment, delays, cancellations, returns, inventory discrepancies, delivery failures, and operational errors. Build and maintain operational dashboards using raw data from different systems. Monitor performance against approved key performance indicators and service level agreements. Identify recurring issues and conduct root-cause analysis. Implement corrective and preventive actions and measure whether they successfully resolved the problem. Recommend automation opportunities that reduce manual work and operational errors. Update the Operations Manual and workflows whenever a process, system, responsibility, or policy changes. Ensure that every process has a clearly assigned owner, completion deadline, required evidence, and escalation path. Coordinate continuously between E-Commerce, Marketplaces, Warehouse, Branches, Customer Service, Finance, Technical, Fulfillment, Logistics, and External Manufacturing teams. <br><br>Requirements<br><br>Requirements<br><br> Minimum of six years of experience in operations, logistics, e-commerce fulfillment, retail operations, or a similar field. Proven leadership experience managing warehouse, fulfillment, logistics, or e-commerce operations teams. Hands-on experience with a Warehouse Management System. Experience using Click Up or a similar task-management and documentation platform. Strong experience in order processing, inventory management, fulfillment, shipping, and operational reconciliation. Ability to create, document, implement, and measure operational procedures—not only execute them. Experience managing external parties such as couriers, fulfillment providers, warehouses, suppliers, or manufacturing workshops. Strong numerical and analytical skills, including shipping-cost calculations, inventory variance analysis, and operational performance measurement. Strong proficiency in Excel and Google Sheets. Ability to create reports and dashboards from raw operational data. Strong problem-solving and root-cause analysis skills. Ability to manage a high volume of orders and coordinate across several teams. Strong attention to detail and a high level of ownership. Professional working proficiency in Arabic and English. <br><br>Preferred Qualifications<br><br>The following experience is an advantage but is not mandatory:<br><br> Experience with Zid or a similar e-commerce platform. Experience with Amazon Seller Central, Trendyol, or other marketplaces. Experience with marketplace integrations and inventory synchronization. Experience opening and replenishing retail branches or seasonal exhibitions. Experience shipping orders to Gulf Cooperation Council countries. Experience supervising external manufacturing operations. Experience building automated operational dashboards. Experience using artificial intelligence tools for reporting, analysis, dashboards, automation, or process improvement. <br><br>Key Performance Indicators<br><br>Performance in this role will be measured through:<br><br> On-Time Fulfillment Rate. Order Processing Time. Order Accuracy Rate. Marketplace Service Level Agreement Compliance. Number and Age of Pending and Delayed Orders. Order Cancellation Rate. Inventory Accuracy. Stock Availability. Inventory Reconciliation Differences. Return and Failed Delivery Rate. Courier and Fulfillment Partner Performance. Issue Resolution Time. Branch Replenishment Accuracy. External Manufacturing Lead Time and Quality. Compliance with Approved Procedures. Overall Operational Efficiency. <br><br>Benefits<br><br>What We Offer<br><br> A documented operational system with a 182-page Operations Manual, approved policies, clear responsibilities, and defined authority. An established operating structure that you will manage and improve. Genuine decision-making authority, including courier selection, stock-transfer approval, operational escalation, and partner-performance decisions. Direct communication with the General Manager without unnecessary management layers.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br>Job Title: Corporate Director of Hospitality Operations Department: Operation Reporting to: Group Head of Hospitality Property: Red Sea Global Hospitality<br>About UsWelcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br><br>The Role The Corporate Director of Hospitality Operations is responsible for the strategic leadership, development, and operational performance of the company’s fast growing hospitality platform. This role oversees the conception, development, opening, and operation of hotels, food and beverage venues, wellness facilities, and destination hospitality assets, ensuring each component contributes to a cohesive, high-performing luxury hospitality ecosystem.<br>Reporting to the Group Head of Hospitality, The Corporate Director of Hospitality Operations serves as a senior member of the executive leadership team and plays a critical role in shaping the long-term direction of the hospitality portfolio. The role operates at the intersection of strategy, development, creative brand positioning, and operational execution.<br>Beyond traditional operational oversight, The Corporate Director of Hospitality Operations contributes to the creation of distinctive hospitality concepts, the structuring of operating models, coordination of leadership amongst properties and assets senior leaders, and the establishment of governance frameworks that support scalable and sustainable growth across the platform. <br><br>Key Areas of Responsibilities Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Corporate Director of Hospitality Operations, you will need to:<br>Hospitality Platform Strategy Lead the strategic development and operational performance of the hospitality portfolio, ensuring alignment between asset development, operational models, and long-term brand positioning. Support the evolution of the hospitality platform into a scalable and globally competitive operating ecosystem. Portfolio Operations and Asset Oversight Working with properties General managers, senior leadership of assets under management and subject matter experts directors, provide executive oversight and alignment across all operational disciplines. These include hotel operations, rooms division, property based and standalone Restaurants and bars, wellness and spa programming and health and safety. Ensure each operational function operates cohesively to deliver a seamless guest experience and strong operational performance across the portfolio. Destination Hospitality Development Contribute to the planning and development of new hospitality assets. Work closely with development, design, finance and technical teams to ensure operational considerations, guest journeys, and service infrastructure are fully integrated into the design and development process. Concept Creation and Culinary Strategy Provide strategic leadership for the development and positioning of food and beverage concepts across the portfolio. Guide concept design, culinary direction, guest experience programming, and operational frameworks to create distinctive venues that strengthen the destination’s hospitality offering. Portfolio Operations and Performance Oversee the operational performance of multiple hospitality assets including hotels, rooms operations, restaurants, wellness facilities, and experiential venues. Implement operational frameworks that drive consistency, efficiency, and excellence across the portfolio. Operational Governance and Standards Develop and implement operational standards, policies, and performance frameworks that support service excellence and operational discipline across all hospitality assets. Ensure alignment between operational practices, brand positioning, and regulatory requirements. Technology and Operational Systems Contribute to the implementation and performance of operational technology platforms including property management systems, point-of-sale systems, guest engagement tools, and operational reporting systems. Ensure technology infrastructure supports operational efficiency, data transparency, and enhanced guest experiences. Health, Safety and Risk Management Ensure all hospitality operations comply with health, safety, hygiene, and regulatory requirements. Oversee the implementation of safety frameworks, emergency procedures, and operational risk mitigation strategies appropriate for complex hospitality and destination environments. Financial and Commercial Performance Oversee operational financial performance across the portfolio, including budgeting, forecasting, cost management, and revenue optimization. Ensure that hospitality operations achieve strong commercial outcomes while maintaining the expected standards of luxury hospitality environments. Leadership and Organizational Development Build and lead high-performing operational leadership teams across the portfolio. Mentor senior leaders, strengthen organizational capabilities, and cultivate a culture centerer on service excellence, accountability, and innovation. Guest Experience and Brand Positioning Champion the development of distinctive guest experiences that elevate the reputation and positioning of the hospitality platform. Ensure that service delivery, programming, and operational design reflect the expectations of world-class luxury destinations. Pre-Opening and Asset Activation Provide executive leadership during the pre-opening phases of new hospitality assets, ensuring that operational structures, service models, staffing strategies, and training frameworks are successfully implemented prior to launch. Stakeholder and Partner Engagement Act as a senior representative of the organization with owners, operators, consultants, and strategic partners. Support the structuring of operating agreements, partnerships, and collaborations that strengthen the hospitality portfolio. Risk, Safety and Regulatory Compliance Ensure all hospitality operations comply with health, safety, hygiene, and regulatory requirements while maintaining operational resilience in complex destination environments.<br><br>Key Qualifications Education and Experience Minimum of 15 years of senior leadership experience within luxury hospitality or destination hospitality environments. Significant experience overseeing multi-property operations or large-scale integrated resort developments. Deep expertise in food and beverage strategy, concept development, and luxury dining operations. Strong financial and commercial acumen with experience managing complex operational budgets, financial planning, and profit and loss performance. Demonstrated ability to lead large operational organizations across multiple disciplines including hotel operations, rooms division, food and beverage, wellness, IT, and safety. Experience operating in international hospitality markets, with exposure to GCC or emerging luxury destinations considered advantageous. Expertise operating in and developing 5 star FORBES, Michelin keys, and Michelin star environments. Role well suited for experienced Ultra luxury hospitality Hotel managers or General managers Strategic autonomy and inspirational leadership Restaurants and bars concept innovation Luxury guest experience design and execution Operational governance and performance optimization Financial management and commercial strategy Leadership development and organizational building Stakeholder engagement and executive communication<br><br>In Return, What We Offer Jeddah or Red Sea, Saudi Arabia based position Competitive Single or Family expatriate package Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Access to exclusive employee benefits within Red Sea Global Hospitality. Health Insurance coverage. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programs.<br><br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

<p>We are looking for a Hospitality &amp; Retail Services Coordinator to support the daily operations of hospitality, retail, and catering services. The role involves coordinating service providers, monitoring service quality and HSE compliance, supporting events and promotions, and ensuring a high level of customer satisfaction across campus facilities.</p><p>Key Responsibilities</p><ul><li>Coordinate daily hospitality, retail, and catering operations to ensure smooth service delivery.</li><li>Liaise with service providers and internal teams to maintain service quality and operational standards.</li><li>Conduct regular inspections of hospitality, retail, and catering facilities.</li><li>Monitor compliance with health, safety, hygiene, and contractual requirements.</li><li>Support retail merchandising, catering menus, promotions, and service improvement initiatives.</li><li>Assist with retail and catering contracts, lease agreements, and vendor coordination.</li><li>Organize and support community events, pop-up shops, and catering activities.</li><li>Monitor inventory, stock levels, budgets, and operational costs.</li><li>Gather customer feedback and assist in resolving service issues and complaints.</li><li>Track and close inspection findings through the Salute system.</li><li>Provide operational support for future hospitality and retail developments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Hospitality Management, Business Administration, Retail Management, or a related field.</li><li>3 5 years of relevant experience in hospitality, retail, catering, or related operations.</li><li>Experience in hospitality operations, service quality, inspections, and HSE compliance.</li><li>Experience coordinating vendors, service providers, or outsourced operations.</li><li>Knowledge of inventory control, contracts, budgets, and customer service.</li><li>Strong organizational, multitasking, and problem-solving skills.</li><li>Good communication skills in English and Arabic, both written and spoken.</li><li>Proficiency in Microsoft Office and service management systems.</li><li>Ability to work effectively with internal teams, vendors, and stakeholders.</li></ul>

<p>We are looking for a Business Officer to support the smooth day-to-day operation of Core Labs. The role will manage non-technical business, administrative, procurement, and financial activities while working closely with Core Lab Directors, staff, HR, Finance, Procurement, Legal, and other KAUST stakeholders. The ideal candidate should be highly organized, proactive, and capable of managing multiple priorities and stakeholders. Key Responsibilities Manage day-to-day business and administrative operations for assigned Core Labs. Coordinate travel, accommodation, transportation, gate passes, events, onboarding, and office requirements. Support recruitment activities, interview scheduling, hiring coordination, and new-employee onboarding. Raise shopping carts and coordinate procurement, vendor registration, logistics, and purchasing activities. Manage invoices, reimbursements, billing, and financial reports while ensuring data accuracy. Prepare quotations and support contracts, documentation, and coordination with Legal and other stakeholders. Act as the key contact for Core Lab Directors and staff regarding non-technical operational matters. Identify operational issues, recommend solutions, support process improvements, and ensure business continuity.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Management, Finance, or a related field; Science or Engineering is preferred.</li><li>Minimum 4 years of experience in business operations, administration, finance, or a similar role.</li><li>Experience in procurement, finance, vendor coordination, invoices, or business support.</li><li>Hands-on experience with SAP, Ariba, or similar financial/procurement systems.</li><li>Strong proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.</li><li>Excellent organizational, analytical, problem-solving, and time-management skills.</li><li>Strong English communication and stakeholder-management skills.</li><li>Ability to work independently, manage confidential information, and handle multiple deadlines in a complex organization.</li></ul>

<ul><li><p>Operate heavy transport vehicles and dump trucks safely and efficiently.</p></li><li><p>Transport construction materials, soil, gravel, sand, and other heavy loads to designated locations.</p></li><li><p>Conduct daily pre-trip and post-trip vehicle inspections to ensure roadworthiness.</p></li><li><p>Follow Saudi Arabia and company traffic, safety, and transportation regulations.</p></li><li><p>Load and unload materials safely while maintaining proper load distribution.</p></li><li><p>Maintain accurate trip, delivery, fuel, and vehicle inspection records.</p></li><li><p>Report vehicle faults, breakdowns, accidents, or maintenance requirements to the supervisor.</p></li><li><p>Perform basic vehicle checks, including tires, engine oil, coolant, brakes, lights, and hydraulic systems.</p></li><li><p>Maintain cleanliness and good operating condition of the assigned vehicle.</p></li><li><p>Follow assigned routes, schedules, and site instructions.</p></li><li><p>Communicate professionally with supervisors, site staff, and customers.</p></li><li><p>Work effectively in demanding construction and outdoor environments.</p></li><li><p>Demonstrate safe driving practices with a strong focus on accident prevention and vehicle protection.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experienced and responsible <strong>Heavy Transport / Dump Truck Driver</strong> with <strong>7+ years of professional driving experience</strong>.</p></li><li><p><strong>7+years of Saudi Arabia driving experience</strong> and <strong>6 years of driving experience in Pakistan</strong>.</p></li><li><p>Strong knowledge of heavy vehicle operation, construction-site transportation, and safe material handling.</p></li><li><p>Safety-conscious driver with a clean and responsible approach to vehicle operation.</p></li><li><p>Able to work long shifts, under pressure, and in challenging weather and site conditions.</p></li><li><p>Good knowledge of vehicle inspection, basic maintenance, and fault reporting.</p></li><li><p>Reliable, punctual, disciplined, and committed to company rules and safety procedures.</p></li><li><p>Able to communicate in <strong>Urdu, English, Arabic, and Punjabi</strong>.</p></li><li><p>Physically fit and willing to work as part of a professional team.</p></li><li><p>Committed to protecting company vehicles, equipment, materials, and customer property.</p></li></ul>

<ul><li><p>Operate heavy transport vehicles and dump trucks safely and efficiently.</p></li><li><p>Transport construction materials, soil, gravel, sand, and other heavy loads to designated locations.</p></li><li><p>Conduct daily pre-trip and post-trip vehicle inspections to ensure roadworthiness.</p></li><li><p>Follow Saudi Arabia and company traffic, safety, and transportation regulations.</p></li><li><p>Load and unload materials safely while maintaining proper load distribution.</p></li><li><p>Maintain accurate trip, delivery, fuel, and vehicle inspection records.</p></li><li><p>Report vehicle faults, breakdowns, accidents, or maintenance requirements to the supervisor.</p></li><li><p>Perform basic vehicle checks, including tires, engine oil, coolant, brakes, lights, and hydraulic systems.</p></li><li><p>Maintain cleanliness and good operating condition of the assigned vehicle.</p></li><li><p>Follow assigned routes, schedules, and site instructions.</p></li><li><p>Communicate professionally with supervisors, site staff, and customers.</p></li><li><p>Work effectively in demanding construction and outdoor environments.</p></li><li><p>Demonstrate safe driving practices with a strong focus on accident prevention and vehicle protection.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experienced and responsible <strong>Heavy Transport / Dump Truck Driver</strong> with <strong>7+ years of professional driving experience</strong>.</p></li><li><p><strong>7+years of Saudi Arabia driving experience</strong> and <strong>6 years of driving experience in Pakistan</strong>.</p></li><li><p>Strong knowledge of heavy vehicle operation, construction-site transportation, and safe material handling.</p></li><li><p>Safety-conscious driver with a clean and responsible approach to vehicle operation.</p></li><li><p>Able to work long shifts, under pressure, and in challenging weather and site conditions.</p></li><li><p>Good knowledge of vehicle inspection, basic maintenance, and fault reporting.</p></li><li><p>Reliable, punctual, disciplined, and committed to company rules and safety procedures.</p></li><li><p>Able to communicate in <strong>Urdu, English, Arabic, and Punjabi</strong>.</p></li><li><p>Physically fit and willing to work as part of a professional team.</p></li><li><p>Committed to protecting company vehicles, equipment, materials, and customer property.</p></li></ul>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.</p> <p> </p> <p>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

Job Title: Business Analyst – Cargo Domain Experience: 6+ Years Required Skills:Minimum 6 years of experience as a Business Analyst. Strong experience in the Air Cargo/Cargo Handling domain Familiarity with API integrations and system interfaces Expertise in gathering, analysing, and documenting business requirements. Experience creating BRDs, FRDs, user stories, use cases, and process flows. Good understanding of cargo operations, shipment lifecycle, warehouse handling, and logistics processes. Experience working in Agile/Scrum environments. Strong stakeholder management and communication skills. Knowledge of cargo management systems or airline cargo operations is preferred. Preferred Qualifications:Experience with JIRA, Confluence, Visio, or similar BA tools. Ability to collaborate with business users, developers, QA, and product teams.

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">InterContinental Hotels Group is seeking a <strong style="font-weight:700;">Reservation Supervisor</strong> to join the team at its InterContinental Jeddah property. This full-time position is critical for managing the daily operations of the booking department, leading the reservation team, and strategically optimizing room revenue. The role ensures the smooth execution of all booking processes and contributes directly to the hotel's financial performance.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Supervise and manage all daily booking activities, ensuring accuracy and efficiency in reservation processing.</li> <li style="margin:0 0 6px;">Oversee the handling of all incoming room requests, group blocks, modifications, and cancellations received through various channels, including phone, email, and online platforms.</li> <li style="margin:0 0 6px;">Professionally manage VIP bookings, complex guest requests, and effectively resolve escalated guest concerns to ensure high levels of guest satisfaction.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Team Leadership and Development</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide comprehensive training, coaching, and performance feedback to reservation agents.</li> <li style="margin:0 0 6px;">Develop and manage agent schedules to ensure optimal coverage and maintain consistently high service standards within the department.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Revenue Optimization and Inventory Management</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Continuously monitor room availability, dynamic rates, and market codes to strategically maximize hotel occupancy and overall room revenue.</li> <li style="margin:0 0 6px;">Ensure the precise maintenance of inventory accuracy across all booking systems and platforms to prevent discrepancies.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Candidates must possess a minimum of <strong style="font-weight:700;">2 to 5 years</strong> of demonstrated experience in a reservation supervisory role or a similar capacity within the hospitality industry.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Setting</h3> <p style="margin:0 0 12px; ************;">This full-time position is based at the InterContinental Jeddah hotel in <strong style="font-weight:700;">Jeddah</strong>, Saudi Arabia. The role operates within a fast-paced and guest-focused hotel environment, where attention to detail and proactive management are essential for success.</p>