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We are seeking a CRM Representative to own the response and follow-up of every incoming customer enquiry. The ideal candidate will be responsible for replying to leads quickly across Whats App, phone and web, qualifying them, issuing quotations, and following up consistently until the customer either books or is closed with a clear reason — while keeping every record in the CRM accurate and up to date.<br>Key Responsibilities:<br>1. Lead Response:First Response: Reply to every incoming enquiry — Whats App, phone call, website form, and pod QR — within the agreed response time during working hours. Coverage: Ensure no enquiry goes unanswered, including during evening hours and weekend shifts. Contact Attempts: Work a defined sequence of contact attempts across call and Whats App, at different times of day, before a lead is marked unreachable.<br>2. Qualification and Quotation:Qualify: Confirm the city, the storage need, the required date, and a valid contact number before moving a lead forward. Capture: Record customer segment (B2B or B2C), pod type required, expected duration, and how the customer found us. Quote: Prepare and send accurate quotations in line with the approved price list and discount matrix.<br>3. Follow-Up and Pipeline Management:Follow-Up Cadence: Chase every open quotation on the agreed schedule — confirmation, call, reminder, and a final decision call — until the customer converts or declines. Pipeline Hygiene: Keep every lead in the correct CRM stage and move it forward or close it; no lead is left open without a next step. Closure: Record a clear, correct reason for every lost or disqualified lead.<br>4. CRM Data Quality and Reporting:Data Entry: Log every call, message, attempt, and quotation in the CRM on the same day. Accuracy: Maintain complete and consistent customer records, including contact details, city, segment, and requirements. Reporting: Provide regular updates on response times, open quotations, conversions, and lost reasons to the Sales Lead. Qualifications:Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.1–3 years of experience in customer service, inside sales, call centre, or CRM-based lead handling. Native Arabic with fluent English. Strong communication and negotiation skills. Desired Skills:Experience with CRM software (e.g., Odoo). Experience handling high volumes of Whats App Business conversations. Highly organised and disciplined in follow-up — persistent without being pushy. Detail-oriented with a focus on accurate record-keeping and customer experience. Background in storage, moving, logistics, real estate, or facilities is an advantage. Work Environment:Fast-paced office environment with a focus on teamwork and responsiveness. Shift-based coverage across the working week, including evening and weekend hours. Opportunities for professional development and career growth.
Key Responsibilities<br>Develops and updates the organizational structure and job descriptions within the organization and manages activities for planning, identifying, and determining the organization’s workforce needs. Develops activities related to supervising the updating of organizational manuals and the organizational development framework and ensuring the activation of the organization’s organizational structure. Contributes to activities related to conducting periodic reviews of the organization’s organizational structure to ensure its ability to meet the organization’s strategic and operational requirements and updates its organizational manual whenever required. Delivers procedures for ensuring the alignment of the functions of the administrative units approved in the organizational structure and detailing the organizational structure of all agencies and departments of the organization. Contributes to preparing procedures for developing job descriptions for all job roles in the organization, updating them, and maintaining them in collaboration with the relevant entities within the agency. Develops organizational manuals and the organizational development framework and ensures the activation of the organization’s organizational structure. Contributes to activities related to creating, merging, and eliminating positions and functions based on the organizational manuals within the scope of the organizational development framework. Provides studies related to the development and updating of organizational and functional structures, activities, and key processes in accordance with the organization’s needs, and updates functions, responsibilities, and systems accordingly. Contributes to activities related to facilitating meetings with key stakeholders in the organization for workforce planning (strategic and operational) in accordance with policies and guidelines and creating an organization-wide plan. Provides tasks related to developing and reviewing the organization’s workforce plan, analyzing the activities of agencies and departments within the organization, and identifying needs. Establishes mechanisms for providing studies, identifying the key drivers affecting the business state, and determining the future competencies and capabilities required. Contributes to addressing procedures for assessing current competency needs against future capabilities and determining the potential impact on the workforce and the impact of strategic initiatives such as digital technologies and automation, etc. Contributes to high-level supervision tasks related to allocating individuals to roles and ensuring that they possess the appropriate capabilities. Follows up on workforce transfers from one location to another, promotions, workforce shortages, and estimating the costs associated with the workforce. Provides activities related to determining the optimal number of employees and identifying the associated costs, taking into consideration vacancies, employee succession, promotions, and the associated costs: talent management/recruitment/training and learning/termination/rewards/automation, etc. Delivers data analysis and reporting activities to highlight key findings and insights, identify potential improvement opportunities, and support decision-making based on workforce data analysis. Contributes to activities related to supervising the provision of competencies that meet the requirements for filling these vacancies, in coordination with the responsible entities within the organization. Complies with the organization’s work controls and conduct, cybersecurity policies, and procedures specific to the organizational unit. Performs any other tasks assigned by direct supervisors.<br>Required Experience Minimum of 4 years of experience in a relevant field.<br>Education Bachelor’s degree in human resources or any related field.
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<p><b>Overview of the Role</b></p><p>FAMCO is seeking a highly organized and proactive Service Administrator to support and oversee critical administrative functions within our Service Department. This role plays a key part in driving operational excellence by ensuring accurate KPI reporting, supporting technical training initiatives, managing service contracts, coordinating procurement activities, and maintaining workshop assets and special tools.</p><p>The successful candidate will work closely with Service Operations, Warranty, Contracts, Technical Training teams, suppliers, and external stakeholders to enhance workshop efficiency, ensure compliance with quality standards, and deliver exceptional service support. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced automotive and engineering environment.</p><p> </p><p><b>What You Will Do</b></p><p>As a Service Administrator, you will:</p><ul><li>Ensure timely and accurate reporting of service KPIs, including technician productivity and utilization reports.</li><li>Support Technical Training activities, including administration, delegate coordination, follow-up, and stakeholder communication.</li><li>Manage the procurement process for tools, equipment, and special service tools, including supplier evaluation, sourcing, and contract negotiations.</li><li>Coordinate with principals, Warranty, Contracts, and Service teams to provide operational support and technical feedback.</li><li>Monitor and maintain workshop assets, ensuring proper upkeep, calibration, replacement planning, and compliance with company standards.</li><li>Oversee service administration functions including invoicing, receivables, and Work-in-Progress (WIP) monitoring.</li><li>Support Warranty and Contract departments by providing operational and administrative assistance.</li><li>Administer service contracts, including proposal preparation, contract issuance, renewals, closures, monthly billing, and customer reporting.</li><li>Ensure compliance with ISO quality, safety, and environmental standards across service operations.</li><li>Contribute to continuous improvement initiatives that enhance workshop efficiency and productivity.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to Be Successful</b></p><ul><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent communication and stakeholder management capabilities.</li><li>Advanced proficiency in Microsoft Office applications, particularly Excel and reporting tools.</li><li>Experience in KPI tracking, data analysis, and management reporting.</li><li>Knowledge of procurement processes, supplier management, and contract negotiation.</li><li>Ability to manage multiple priorities while maintaining high levels of accuracy and attention to detail.</li><li>Strong understanding of service operations, workshop environments, and customer service principles.</li></ul><p><br></p><p><b>About the Team</b></p><p>At FAMCO, our Service Operations team is dedicated to delivering world-class aftersales support and technical excellence. You will work alongside skilled technicians, service professionals, warranty specialists, and operational leaders who are committed to maintaining the highest standards of customer satisfaction, productivity, and operational efficiency. Our collaborative environment provides opportunities for growth, learning, and making a meaningful impact on the business.</p><p> </p><p><b>What Equips You for the Role</b></p><ul><li>Diploma or Bachelor's Degree in Automobile Engineering, Mechanical Engineering, or a related technical discipline.</li><li>Minimum of 5 years' experience within an automotive, engineering, or retail distributor environment.</li><li>Proven experience working with manufacturer standards, quality systems, and service programs.</li><li>Demonstrated ability to gather workshop data, analyze performance metrics, and prepare KPI reports for management.</li><li>Experience supporting service operations, technical training, warranty administration, or contract management functions.</li><li>Strong commercial awareness with exposure to procurement, supplier management, and asset control. </li></ul><p><br></p></div>
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<p>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.</p><br><br><p>Eaton has been a key player in the Middle East for 40 years. </p><br><br><b>What you’ll do:</b> <br><p>Currently we are seeking <strong>Senior Service Sales Specialist - Power Quality</strong>, onsite in <strong>Riyadh</strong> Saudi Arabia. </p><br><br><p>As a Senior Sales Specialist, you will be responsible for driving service sales growth across the Kingdom of Saudi Arabia by managing existing customer relationships and developing new business opportunities within the Power Quality Services portfolio.</p><br><br><ul><li>Drive growth of Power Quality Services revenue through maintenance contracts, modernization projects, battery replacements, upgrades, spare parts sales, and replacement opportunities.</li><li>Acquire, develop and execute account strategies for key customers across industries such as Oil & Gas, Data Centers, Telecommunications, Healthcare, Banking, and Utilities.</li><li>Build strong relationships with decision-makers, influencers, consultants, and end users throughout the customer value chain.</li><li>Identify and pursue new business opportunities while maximizing value from existing accounts.</li><li>Collaborate closely with service, engineering, and operations teams to deliver customer-focused solutions.</li><li>Conduct regular customer visits across Saudi Arabia and maintain a strong presence in strategic markets.</li><li>Support customers with service recommendations, lifecycle management strategies, and replacement planning for critical power infrastructure.</li><li>Contribute to quarterly and annual business growth objectives across the KSA territory.</li></ul><br><b>Qualifications:</b> <br><ul><li>Bachelor’s degree in Electrical Engineering or a related engineering discipline (e.g., Electronics or Mechatronics Engineering).</li><li>5-8 years of experience in UPS, critical power, power quality, or related technical sales environments.</li><li>Proven experience selling UPS-related services, maintenance contracts, upgrades, battery solutions, modernization projects, or power quality solutions.</li><li>Experience working with major end users and key accounts within Saudi Arabia.</li></ul><br><b>Skills:</b> <br><ul><li>Strong sales, business development, and negotiation skills with a proven record of achieving targets.</li><li>Demonstrated success managing key accounts and developing relationships with decision-makers within major KSA organizations.</li><li>Strong understanding of service sales and aftermarket business models</li><li>Arabic language skills are highly desirable.</li><li>We welcome applications from Saudi national</li></ul><br><p>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. </p><br><br><p>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is seeking an amazingly talented CAFM & EA Manager to join the Facility Management team on the Qiddiya Project. In this role, you will lead the implementation, operation, and continuous improvement of the CAFM system, supporting performance management, reporting, and service delivery across the project.</p><p>What You ll Be Doing:</p><ul><li>Acts as the FSI Evolution Expert User and CAFM Lead for the account, mentoring and supporting other FSI users and service providers.</li><li>Leads the implementation, management, and optimization of the CAFM system across multiple stakeholders and functional areas.</li><li>Uses the CAFM system as the primary data source for monthly performance and management reports, producing tabular and graphical outputs for client reporting.</li><li>Prepares Performance Management System (PMS) reports for service providers and senior management, highlighting areas for continuous improvement.</li><li>Manages and oversees the Forward Maintenance Register (FMR) in support of Contract Management and Service Providers.</li><li>Acts as the key focal point for all CAFM-related activities, developing and maintaining robust processes and documented procedures.</li><li>Establishes and maintains strong working relationships with service partners and client representatives.</li><li>Liaises with IT teams and CAFM software providers to support system development, troubleshooting, and enhancements.</li><li>Leads CAFM system user groups for maintenance contracts to address issues and support ongoing system development.</li><li>Ensures successful delivery and day-to-day operation of the CAFM system across assigned contracts.</li><li>Supports effective information sharing between Help Desk, Operations, Procurement, Customer Service, and other support teams.</li><li>Plans and leads CAFM integration activities, project-managing CAFM service providers and ensuring all deliverables and KPIs are met.</li><li>Identifies system training needs and coordinates formal and informal CAFM training with internal teams and external providers.</li><li>Ensures accurate, timely, and high-quality information is delivered to Site Management and Senior Management through reports and dashboards.</li><li>Ensures compliance with Parsons Quality, Environmental, Safety, and Occupational Health policies and procedures.</li><li>Performs other duties as assigned by the Line Manager or Supervisor.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in a relevant field.</li><li>Minimum 7 years of total experience, including 3+ years in a similar CAFM management role within a complex and dynamic environment.</li><li>FSI Evolution Expert User experience, including asset setup, PPM functionality, and system configuration.</li><li>Experience with FSI SLA module implementation and daily management is highly preferred.</li><li>Expert-level proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Strong data management and analytical skills, particularly using Excel.</li><li>Self-motivated team player capable of working independently and with senior management, operational teams, and client stakeholders.</li><li>Excellent written and spoken English; Arabic language skills are an advantage.</li><li>Strong organizational, communication, and stakeholder management skills.</li><li>Proven experience working with internal and external stakeholders.</li></ul>
<h3 >About Seraj Steel Industries</h3>
<p >Seraj Steel Industries, located in Al Kharj Industrial City, Riyadh, Saudi Arabia, is seeking an experienced <strong >Operations Manager</strong>. This full-time role focuses on overseeing and continuously enhancing the overall factory operations to drive efficiency and productivity.</p> <h3 >Role Overview</h3>
<p >The Operations Manager will be responsible for integrating various departments, including Planning, Production, Engineering, Purchasing, Warehouse, Quality, Maintenance, and Logistics, into a cohesive and coordinated operation. The primary objective is to improve operational flow, reduce waste, shorten lead times, and achieve maximum productivity while maintaining high quality standards. This role requires a systems-driven and hands-on approach to continuously challenge existing processes, identify constraints, and implement improvements across the factory as a complete system.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Oversee and coordinate the day-to-day operations of the factory.</li>
<li >Ensure effective coordination among Planning, Production, Engineering, Purchasing, Warehouse, Quality, Maintenance, and Logistics departments.</li>
<li >Establish clear operational priorities and ensure all departments align with the production plan.</li>
<li >Ensure effective use of the company's ERP system for planning, controlling, tracking, and reporting operations.</li>
<li >Monitor the complete production flow from material requirement and purchasing through fabrication, finishing, and dispatch.</li>
<li >Identify and resolve bottlenecks affecting production flow and delivery schedules.</li>
<li >Continuously work to reduce manufacturing lead time.</li>
<li >Identify and eliminate waste, waiting time, unnecessary movement, rework, and inefficient processes.</li>
<li >Improve utilization of manpower, machinery, materials, and factory space.</li>
<li >Monitor operational Key Performance Indicators (KPIs) and utilize data to identify areas for improvement.</li>
<li >Ensure production plans are realistic, properly communicated, and supported by necessary materials, manpower, drawings, machinery, and information.</li>
<li >Collaborate with Production Management to enhance shopfloor productivity and workflow.</li>
<li >Ensure operational decisions uphold required quality standards and project specifications.</li>
<li >Establish clear processes, responsibilities, and accountability across departments.</li>
<li >Lead continuous improvement initiatives throughout factory operations.</li>
<li >Develop corrective action and recovery plans for projects that fall behind schedule.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Proven experience of <strong >5-10 years</strong> in Operations Management within a manufacturing environment.</li>
<li >Strong preference for experience in structural steel fabrication, Pre-Engineered Buildings (PEB), heavy fabrication, or similar project-based manufacturing.</li>
<li >Strong understanding of production planning and manufacturing workflow.</li>
<li >Hands-on experience working with ERP systems.</li>
<li >Strong understanding of Lean Manufacturing, waste reduction, productivity improvement, and continuous improvement principles.</li>
<li >Ability to analyze production data and identify bottlenecks and root causes of operational problems.</li>
<li >Strong understanding of capacity, manpower utilization, machine utilization, and production flow.</li>
<li >Excellent coordination and leadership skills across multiple departments.</li>
<li >Strong problem-solving and decision-making ability.</li>
<li >Ability to build systems and processes rather than relying on constant manual follow-up.</li>
</ul> <h3 >Work Environment and Type</h3>
<p >This is a full-time position based in Al Kharj Industrial City, Riyadh, Saudi Arabia, offering an opportunity to contribute to a dynamic manufacturing environment.</p> <h3 >Application Process</h3>
<p >Candidates who meet the above qualifications are encouraged to apply.</p>
<h3 >About FAENA and The Red Sea Expansion</h3>
<p >FAENA is a global movement recognized for its integration of art, culture, and community. Rooted in soulful traditions and elevated by imaginative design, FAENA's culture emphasizes authentic hospitality and transformative experiences. The company is currently expanding into the Kingdom of Saudi Arabia with <strong >FAENA The Red Sea</strong>, marking a significant new chapter. This expansion aims to shape a world of beauty and connection, inviting individuals driven by creativity and excellence to contribute to its realization.</p> <h3 >The Role of Reservations Agent</h3>
<p >The Reservations Agent is a full-time position based in Saudi Arabia, responsible for managing all room reservation inquiries and bookings for FAENA. This role requires 0-1 years of experience and is crucial for ensuring efficient, accurate, and professional customer service. The agent will facilitate seamless booking experiences across various channels and support revenue optimization while upholding the resort’s luxury hospitality standards.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Handle all reservation inquiries via phone, email, and online channels in a timely and professional manner.</li>
<li >Process room bookings, modifications, cancellations, and special requests accurately within the system.</li>
<li >Ensure all reservations are entered correctly with complete guest information and rate details.</li>
<li >Provide detailed information about room types, rates, packages, and resort services to potential guests.</li>
<li >Maximize revenue opportunities through upselling room categories and promoting special offers.</li>
<li >Maintain accurate availability and booking records in the Property Management System (PMS).</li>
<li >Liaise with Front Office and Housekeeping to ensure smooth guest arrivals and room readiness.</li>
<li >Handle guest requests and ensure special arrangements are communicated and fulfilled.</li>
<li >Monitor reservation channels to ensure consistency and accuracy of information across platforms.</li>
<li >Respond to guest inquiries and resolve booking-related issues efficiently and professionally.</li>
<li >Maintain strong knowledge of resort offerings, promotions, and local information.</li>
<li >Ensure compliance with brand standards, policies, and data privacy regulations.</li>
<li >Support overbooking control and manage inventory allocation as directed by management.</li>
</ul> <h3 >Required Experience and Attributes</h3>
<ul >
<li >0-1 years of experience in a reservations or customer service role, preferably within the hospitality sector.</li>
<li >Demonstrated ability to provide exceptional customer service with a high degree of professionalism.</li>
<li >Strong attention to detail and accuracy in data entry and record keeping.</li>
<li >Effective communication skills for interacting with guests and internal departments.</li>
<li >Ability to manage multiple inquiries and tasks efficiently in a fast-paced environment.</li>
</ul> <h3 >Work Environment and Standards</h3>
<p >The Reservations Agent operates within FAENA's luxury hospitality environment, contributing directly to guest satisfaction and revenue goals. The role demands adherence to FAENA's brand standards, operational policies, and data privacy regulations. Collaboration with Front Office and Housekeeping teams is essential to ensure a seamless guest journey from booking to arrival.</p> <h3 >Join FAENA</h3>
<p >If you possess the required experience and dedication to service excellence, we invite you to apply for this role and contribute to the FAENA experience in Saudi Arabia.</p>
<p>Job Description Overview AtkinsR alis is looking for Asset Management Managers capable of leading complex advisory engagements and supporting strategic decision-making for major infrastructure owners and operators across the Middle East. The role is designed for professionals who demonstrate not only technical excellence but also the leadership qualities, commercial awareness, and client-facing capabilities expected of future Senior Asset Managers. Your role Lead delivery of asset management and asset investment planning projects. Develop strategic asset management roadmaps and transformation programs. Provide advisory services on asset performance, maintenance optimization, and investment priorities. Lead ISO 55001 implementation and continuous improvement initiatives. Manage multidisciplinary project teams. Build and maintain strong client relationships. Lead strategic workshops and executive stakeholder discussions. Support business development and proposal preparation. Ensure project delivery aligns with quality, schedule, and financial targets. Lead development of Asset Management Plans and asset class strategies, including lifecycle strategy, renewal thresholds, obsolescence management, and whole-life cost. Lead development of asset management and reliability in design processes across the asset lifecycle, including design requirements, review gates, commissioning and handover standards, and maintenance and data requirements within procurement. Define maintenance strategies using reliability-centred maintenance logic and translate them into executable maintenance regimes. Lead condition assessment strategy, standards, and rollout across a diverse asset base. Lead reliability and failure analysis programs, including bad actor reviews and root cause analysis. Support EAMS/CMMS implementation and enhancement from an asset management perspective, including requirements definition, data standards, and configuration input.</p><p><strong>Desired Candidate Profile</strong></p><p>About you Degree in Engineering, Asset Management, Infrastructure, or related field. 7-12 years of relevant experience. Proven experience delivering asset management advisory projects. Strong understanding of lifecycle planning, risk management, and investment prioritization. Experience managing complex stakeholder environments. Strong commercial and project management capabilities. Demonstrated leadership potential and ability to influence senior decision-makers. Demonstrable experience delivering Asset Management Plans, asset class strategies, or lifecycle management frameworks; experience of applying these to operating assets is highly desirable. Applied knowledge of reliability-centred maintenance (SAE JA1011/JA1012/RCM), ISO 14224, and lifecycle costing principles. Experience of EAMS/CMMS implementation, enhancement, or data migration (e.g., IBM Maximo) is desirable. Experience developing condition assessment methodologies and asset criticality frameworks. Experience gained within an asset-owning or operating organization (operations, maintenance, reliability, or engineering), in addition to or in place of consultancy experience, is highly desirable. Ability to determine what is required where the objective is clear but the method is not, and to make and evidence sound engineering judgements where data is incomplete.</p>
<h3 >About Chalhoub Group</h3>
<p >For over seven decades, Chalhoub Group has established itself as a partner and creator of luxury experiences across the Middle East. The Group operates as a hybrid luxury retailer, managing a portfolio of over 10 owned brands and leveraging its distribution and marketing expertise for more than 400 international names in luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. With a presence across more than 950 stores, online platforms, and mobile apps, Chalhoub Group is dedicated to shaping the future of luxury retail through continuous innovation.</p> <h3 >The Role of a Fashion Consultant</h3>
<p >Chalhoub Group is seeking a <strong >Fashion Consultant</strong> for Guess at Al Othaim Mall in Hail, Saudi Arabia. This is a full-time position where the consultant will be responsible for delivering exceptional guest experiences and achieving sales targets. The role involves active engagement with customers and contributing to in-store operational excellence.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Achieve individual and collective sales targets while providing an exceptional Guest Experience.</li>
<li >Support the implementation of CRM, CX, and other key customer and people initiatives within the store.</li>
<li >Collect data on customer behaviour, top sellers, and slow-moving items to inform business reviews.</li>
<li >Drive client relationships through an omni-channel approach.</li>
<li >Provide pre-buying feedback on products.</li>
<li >Contribute to eNPS through people experience initiatives and culture.</li>
<li >Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs).</li>
<li >Oversee that click and collect services are conducted within Service-Level Agreements (SLAs).</li>
<li >Ensure customer data is accurately captured in line with marketing team requirements.</li>
<li >Promote the MUSE loyalty program and stay updated on app offerings.</li>
<li >Support in-store marketing events and activations.</li>
<li >Stay informed about all brand social media activities and campaigns.</li>
<li >Drive sell-throughs within the store.</li>
<li >Support in-store Customer Experience (CX) initiatives.</li>
<li >Provide input regarding effective and less effective practices within the store.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >A minimum of 2 years of experience in a Luxury Fashion Brand.</li>
</ul> <h3 >Our Commitment and Culture</h3>
<p >Chalhoub Group fosters a people-at-heart culture, emphasizing diversity, equity, and inclusion. The workplace is driven by forward thinking and a commitment to future-proofing. With over 16,000 professionals across eight countries in the Middle East and a presence in LATAM, the Group integrates sustainability into its core strategy, with a clear commitment to people, partners, and the planet. Chalhoub Group is a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and has pledged to reach Net Zero by 2040.</p> <h3 >Application Guidelines</h3>
<p >To ensure a fair and consistent experience for all candidates, assessments and interviews must be completed independently and without assistance from generative AI tools. This approach allows Chalhoub Group to understand your strengths, thinking process, and how you approach real-world situations.</p>
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<span><span>Position Summary</span></span><span><span>The HR Specialist is responsible for delivering end-to-end HR operational support while managing all government relations activities in the Kingdom of Saudi Arabia. The role ensures compliance with Saudi labor regulations and governmental requirements, supports employee lifecycle processes, and acts as the primary liaison with government authorities and external service providers.</span></span><br><span><span>The position plays a critical role in maintaining regulatory compliance, supporting workforce administration, facilitating employee services, and ensuring efficient execution of HR operations.</span></span><br><ul><li>Manage all activities related to government platforms and authorities, including Qiwa, Muqeem, GOSI, Mudad...</li><li>Process and monitor: Employment contracts, Work permits, Iqama issuance and renewals, Visa applications and renewals, Transfer of sponsorship requests, Exit/Re-entry visas, Final exit procedures.</li><li>Ensure compliance with Saudi labor laws and immigration regulations.</li><li>Track Saudization requirements and support workforce nationalization initiatives.</li><li>Maintain strong relationships with government authorities and external service providers.</li><li>Monitor changes in labor laws and governmental regulations and advise HR leadership accordingly.</li><li>Support the full employee lifecycle, including onboarding, employee changes, transfers, and offboarding.</li><li><span>Maintain employee records and personnel files in compliance with company policy and local regulations.</span></li><li><span>Prepare employment letters, salary certificates, and HR documentation.</span></li><li><span>Support payroll administration by ensuring employee data accuracy and timely submission of payroll inputs.</span></li><li><span>Coordinate employee benefits administration, including medical insurance enrollment and changes.</span></li><li><span>Manage employee attendance, leave records, and HR system updates.</span></li><li><span>Assist with employee relations matters and disciplinary processes as required.</span></li><li>Ensure all employee documentation is complete and audit-ready.</li><li><span>Support internal and external audits.</span></li><li><span>Prepare HR metrics, workforce reports, and government compliance reports.</span></li><li><span>Maintain accurate data within HR systems and governmental platforms.</span></li><li><span>Support regulatory submissions and workforce planning requirements.</span></li></ul><br><p><b>Key Competencies</b></p><br><ul><li>Knowledge of Saudi labor legislation</li><li>Government relations expertise</li><li>Attention to detail</li><li>Communication and stakeholder management</li><li>Problem-solving and analytical skills</li><li>Confidentiality and integrity</li><li>Organization and time management</li><li>Continuous improvement mindset</li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Our Subsidiary Nabeh is looking for an Agentic AI Engineer to join our growing team and design, build, and deploy agentic AI systems that can plan, reason, and act.<br> The role covers both single-agent and multi-agent systems, as well as orchestration of workflows involving retrieval-augmented generation (RAG), context engineering, reasoning, tool calling, memory, and inter-agent communication.<br> This role is ideal for a strong software engineer with hands-on AI/ML development experience and a passion for transforming generative AI models into reliable, goal-driven systems capable of solving complex, real-world business problems.<br> Key Responsibilities: Architect, build, and deploy agentic AI systems that integrate AI agents with foundation models, enterprise systems, third-party tools, and APIs using established agentic frameworks or custom-built orchestrators.<br> Build and maintain retrieval-augmented generation (RAG), memory, and reasoning pipelines that ground agent decisions in reliable, real-world data and enable persistent, contextual, and adaptive behavior.<br> Design single-agent and multi-agent workflows, including planning, delegation, tool selection, handoffs, inter-agent communication, and human-in-the-loop controls.<br> Optimize orchestration and reasoning performance while balancing autonomy, latency, cost, interpretability, reliability, and maintainability.<br> Collaborate with Generative AI engineers, application engineers, MLOps engineers, and product teams to move agentic AI solutions from prototype to production.<br> Monitor, evaluate, and benchmark agent performance, and help ensure AI systems are safe, accurate, trustworthy, observable, and capable of delivering a high-quality user experience.<br> Document agent architectures, communication flows, guardrails, context-engineering strategies, memory design, tool interfaces, and orchestration logic to ensure clarity and reproducibility.<br> Stay current with advances in agentic AI, multi-agent orchestration, RAG, model-context protocols, cognitive architectures, evaluation methods, and AI safety mechanisms.<br> Collaborate with cross-functional teams to design and deliver complete AI solutions for customers.<br> Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Software Engineering, or a related field.<br> 2+ years of hands-on experience developing agentic AI systems, LLM-powered applications, or advanced Generative AI solutions.<br> Preferably 5+ years of overall professional software engineering experience Contributions to open-source agentic AI frameworks, orchestration platforms, evaluation tooling, or agent communication protocols.<br> Experience building microservices and deploying AI applications on cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).<br> Experience with AI safety, guardrails, observability, traceability, evaluation, and explainability for agentic AI systems.<br> Experience deploying LLM or agentic workloads in production using containers, Kubernetes, CI/CD pipelines, and modern MLOps or LLMOps practices.<br> Job Location: HQ</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About the Role</h3>
<p >Red Sea Global is seeking a full-time Administrative Specialist to join its team in Tabuk, Saudi Arabia. This role is responsible for providing high-quality administrative, reservations, and coordination support across the organization's guest services and operational functions. The position is suitable for candidates with 0-1 years of experience, focusing on ensuring accurate, efficient, and professional management of daily operations.</p> <h3 >Core Responsibilities</h3>
<p >The Administrative Specialist plays a central role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. This involves managing bookings, guest enquiries, schedules, documentation, records, and internal communications to support seamless day-to-day operations. The position directly contributes to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organization, confidentiality, and professionalism.</p> <h3 >Booking and Administrative Operations</h3>
<ul >
<li >Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other experiences.</li>
<li >Respond professionally to booking enquiries, confirmations, amendments, cancellations, and special guest requirements.</li>
<li >Provide guests with clear and accurate information regarding activities, schedules, and booking details.</li>
<li >Maintain accurate and up-to-date booking records, guest profiles, payment information, and supporting documentation.</li>
<li >Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, and reports.</li>
<li >Manage departmental correspondence through various communication channels and perform accurate data entry, filing, and document control.</li>
<li >Support meeting coordination, including scheduling and preparation of documentation.</li>
</ul> <h3 >Coordination and Support Functions</h3>
<ul >
<li >Coordinate with Operations, Guest Services, Finance, and other departments to align guest requirements, schedules, and resources.</li>
<li >Liaise with internal teams and stakeholders to ensure guest requests and operational requirements are communicated and addressed promptly.</li>
<li >Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</li>
<li >Maintain accurate administrative and financial records, handling information with appropriate confidentiality and discretion.</li>
<li >Provide administrative support for events, promotions, seasonal activations, and guest experience programs.</li>
<li >Assist operational teams during peak booking periods, events, and high-demand periods.</li>
</ul> <h3 >Compliance and Process Improvement</h3>
<ul >
<li >Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), and administrative controls.</li>
<li >Maintain accurate departmental reports, trackers, booking records, and databases.</li>
<li >Adhere to applicable health, safety, quality, and environmental policies, procedures, and controls.</li>
<li >Identify opportunities to improve booking processes, administrative workflows, and service efficiency.</li>
<li >Support the implementation of new systems, processes, and operational improvements.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate for this Administrative Specialist position will have 0-1 years of relevant experience. Strong organizational skills, meticulous attention to detail, and the ability to manage multiple tasks efficiently are essential. Professional communication skills, both written and verbal, are required for effective interaction with guests and internal stakeholders. A commitment to maintaining confidentiality, adhering to established procedures, and providing high standards of customer service is also expected.</p>
<div dir="rtl"><h3 >About Albawani and the Role</h3>
<p >Albawani (البواني), a prominent construction company, is seeking an experienced <strong >Environmental Engineer</strong> to join its team in Riyadh, Saudi Arabia. This full-time role is essential for upholding environmental standards and sustainability practices across significant construction projects.</p> <h3 >Role Overview and Objectives</h3>
<p >The Environmental Engineer will provide crucial support to the Senior Sustainability and Environmental Manager. The primary objective is to implement, monitor, and maintain compliance with the project's Environmental Management Plan (EMP) / CEMP across all construction activities on the D01C Project. This role ensures strict adherence to Saudi environmental regulations and ABCC's ISO 14001:2015 Environmental Management System.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Implement and coordinate the requirements of the project's Environmental and Sustainability Management Plan (EMP / SMP), ESCP, and C&DWMP within assigned work areas.</li>
<li >Advise construction management, supervisors, and site teams on the environmental controls required for planned activities.</li>
<li >Prepare and review environmental aspects and impacts assessments, environmental risk assessments, and activity-specific control measures.</li>
<li >Review subcontractor environmental method statements to confirm required controls are in place before work starts.</li>
<li >Conduct regular site inspections (daily, weekly, and monthly) to verify compliance with EMP requirements, permit conditions, and approved method statements.</li>
<li >Monitor construction activities to prevent or minimize impacts related to dust, noise, waste, wastewater, spills, soil contamination, and ecology.</li>
<li >Identify environmental non-conformances and unsafe practices; ensure corrective and preventive actions are assigned, tracked, and closed out.</li>
<li >Deliver environmental inductions, toolbox talks, and awareness training and maintain training records.</li>
<li >Support the investigation, reporting, and close-out of environmental incidents, spills, complaints, and near misses.</li>
<li >Maintain environmental registers and records, including permits, waste tracking, monitoring data, inspections, incidents, and audit findings.</li>
<li >Liaise with the Consultant, regulatory authorities (NCEC, MEWA, NCW, NCVC), and other stakeholders on environmental matters.</li>
<li >Support internal and external environmental audits and help maintain alignment with ABCC's ISO 14001:2015 Environmental Management System.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Minimum <strong >7–10 years' relevant GCC experience</strong> in environmental management on construction or infrastructure projects, with specific experience on large-scale development projects.</li>
<li >Working knowledge of Saudi environmental regulations and the relevant permitting authorities (NCEC, MEWA, NCW, NCVC).</li>
<li >Practical experience with EMP/CEMP implementation, environmental monitoring, incident investigation, and corrective action tracking.</li>
<li >Membership with the <strong >Saudi Council of Engineers is required</strong>.</li>
<li >Professional certification such as Environmental Diploma Level 6 or 7, Nebosh EMC, or IESP membership is highly desirable.</li>
</ul> <h3 >Preferred Skills and Certifications</h3>
<ul >
<li >Working knowledge of LEED and/or Mostadam requirements.</li>
<li >Practical experience supporting environmental and sustainability implementation on at least one LEED- or Mostadam-certified construction project.</li>
<li >Preferable certifications include LEED and Mostadam.</li>
</ul> <h3 >Work Environment</h3>
<p >This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to significant construction and infrastructure projects within a professional and compliant framework.</p></div>
<h3 >About the Role</h3>
<p >Dar Al Riyadh Consultants is seeking a highly experienced <strong >Medical Planner</strong> to join their team in Riyadh. This full-time position requires a minimum of 10 years of experience in healthcare planning and design, focusing on leading medical planning and space programming for diverse healthcare facilities.</p> <h3 >Role Overview</h3>
<p >The Medical Planner will be responsible for developing functional layouts and ensuring efficient, patient-centered designs for various healthcare environments. This involves close collaboration with multidisciplinary teams and adherence to international and local healthcare design standards throughout all project phases, from concept to commissioning.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead medical planning and space programming for healthcare facilities, including hospitals, clinics, and specialized medical centers.</li>
<li >Develop functional layouts for clinical departments such as Operating Rooms (OR), Intensive Care Units (ICU), Imaging, Emergency Departments, Outpatient Clinics, Inpatient Units, Laboratories, and Administrative Areas.</li>
<li >Collaborate with clinicians, hospital administrators, architects, engineers, and consultants to translate clinical workflows into efficient and patient-centered designs.</li>
<li >Prepare space programs, adjacency diagrams, room data sheets, and departmental planning documentation.</li>
<li >Ensure compliance with applicable healthcare design standards, building codes, and regulatory requirements, including NFPA, ADA, JCIA, and local healthcare regulations.</li>
<li >Coordinate medical equipment planning with architectural, MEP, and engineering teams.</li>
<li >Review architectural and engineering drawings to ensure alignment with healthcare planning requirements.</li>
<li >Participate in all project phases from concept design through schematic, detailed design, construction documentation, site coordination, and commissioning.</li>
<li >Support design reviews, technical workshops, and client presentations.</li>
<li >Coordinate with multidisciplinary teams to optimize healthcare facility functionality, patient safety, operational efficiency, and future flexibility.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's Degree in Architecture, Interior Architecture, Healthcare Design, or a related field is required.</li>
<li >A Master's Degree in Architecture, Healthcare Planning, Healthcare Administration, or a related discipline is preferred.</li>
<li >Professional certification or specialized training in healthcare facility planning or healthcare design guidelines is an advantage.</li>
<li >Minimum of <strong >10 years of experience</strong> in healthcare planning, hospital architecture, or medical facility design.</li>
<li >Proven experience in space programming and planning for hospitals, medical centers, and healthcare facilities.</li>
</ul> <h3 >Required Skills and Knowledge</h3>
<ul >
<li >Strong knowledge of healthcare design standards, including NFPA 99, ADA, JCIA, and applicable local healthcare regulations.</li>
<li >Proficiency in Revit, AutoCAD, and Microsoft Office applications; experience with Smartsheet is an advantage.</li>
<li >Familiarity with medical equipment planning software and data-driven space planning tools.</li>
<li >Ability to interpret clinical workflows and develop efficient, code-compliant healthcare facility layouts.</li>
<li >Good understanding of healthcare MEP coordination, including mechanical, electrical, plumbing, health, safety, and environmental (HSE) requirements.</li>
<li >Excellent communication, stakeholder management, presentation, and multidisciplinary coordination skills.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates meeting the above requirements are encouraged to apply for this full-time Medical Planner position with Dar Al Riyadh Consultants in Riyadh.</p>
<p>Decima International is a professional services company providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across the industries we serve. We are seeking an experienced Senior Document Controller to manage technical documentation for major data center and telecommunications infrastructure projects in KSA. This site-based role will be responsible for maintaining accurate, complete, version-controlled, and readily retrievable project records throughout construction, commissioning, handover, and operations. The successful candidate will manage the project document management system, coordinate documentation from multiple stakeholders, monitor NCR records, and ensure inspection checklists, test scripts, drawings, manuals, and other technical records are properly controlled.</p><p>RESPONSIBILITIES</p><ul><li>Build, administer, and maintain structured project document management systems.</li><li>Manage document numbering, naming conventions, classification, metadata, and filing standards.</li><li>Collect and consolidate technical documentation from contractors, consultants, vendors, and OEMs.</li><li>Track missing or overdue documentation and follow up with responsible stakeholders.</li><li>Ensure all documentation is accurate, complete, correctly registered, and readily retrievable.</li><li>Maintain strict document version control, revision histories, audit trails, and distribution records.</li><li>Manage engineering drawings, as-built drawings, O&M manuals, technical records, and document libraries.</li><li>Ensure inspection checklists, commissioning scripts, and other project records are uploaded and registered correctly.</li><li>Support document retrieval requirements for engineering, construction, commissioning, and operations teams.</li><li>Administer EDMS platforms, workflows, document reviews, transmittals, and approvals.</li><li>Monitor and report document completeness, status, outstanding actions, and revisions.</li><li>Maintain and report regularly on NCR status and trending.</li><li>Coordinate with QA/QC, commissioning, engineering, project controls, and operations teams on documentation requirements.</li><li>Support testing, commissioning, handover, and final documentation turnover.</li><li>Maintain project documentation in accordance with applicable governance and quality requirements.</li><li>Support audits and ensure requested records can be retrieved efficiently.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Engineering, Document Control, Information Management, or a related field.</li><li>Strong technical document control experience on data center or mission-critical projects.</li><li>Experience administering Electronic Document Management Systems such as Aconex, SharePoint, Procore, or similar platforms.</li><li>Strong knowledge of document lifecycle management, revision control, and document governance.</li><li>Experience handling engineering drawings, O&M manuals, inspection records, and other technical documentation.</li><li>Experience consolidating documentation from contractors, vendors, consultants, and OEMs.</li><li>Strong knowledge of document numbering systems, metadata, classifications, and structured document libraries.</li><li>Experience maintaining revision histories, audit trails, and controlled project records.</li><li>Ability to coordinate effectively with engineering, commissioning, QA/QC, construction, and operations teams.</li><li>Strong attention to detail, accuracy, organization, and follow-up.</li><li>Strong communication and stakeholder coordination skills.</li><li>Experience on hyperscale data center projects.</li><li>Experience with telecommunications or major infrastructure programs.</li><li>GCC or KSA project experience.</li><li>Familiarity with ISO 19650 information management requirements.</li><li>Familiarity with ISO 9001 documentation and quality management requirements.</li><li>Document control certifications such as CDCS, CDCP, or equivalent.</li><li>Experience managing technical libraries and handover documentation.</li><li>Experience with reporting, tracking, and document status dashboards.</li><li>Familiarity with commissioning documentation and project turnover requirements.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dedicated and detail-oriented Accountant to join our dynamic team in Khobar, Saudi Arabia. In this pivotal role, you will be responsible for managing financial records, ensuring compliance with regulations, and providing insightful financial analysis that drives business decisions. This position offers an exciting opportunity for professional growth and development within a supportive environment that values teamwork and collaboration.</p><p>As an Accountant, you will have the chance to enhance your skills through ongoing training and development programs tailored to your career aspirations. Our company fosters a culture of continuous learning, where you will work alongside experienced professionals who are eager to share their knowledge and expertise. You will not only contribute to the financial health of the organization but also gain invaluable experience that will pave the way for your future career advancement.</p><p>We believe in recognizing and rewarding hard work, which is why we offer a clear path for career progression. As you demonstrate your abilities and commitment, you will have the opportunity to take on more significant responsibilities and potentially move into leadership roles. Join us in making a meaningful impact on our organization and take the next step in your accounting career!</p><p><b>Responsibilities:</b></p><ol><li>Prepare and maintain accurate financial statements and reports, utilizing accounting software to ensure compliance with local regulations and standards, thereby providing stakeholders with reliable financial information.</li><li>Conduct regular audits of financial documents and processes to identify discrepancies and areas for improvement, ensuring adherence to internal controls and enhancing the overall accuracy of financial reporting.</li><li>Assist in the preparation of tax returns and ensure timely submission, utilizing tax software and staying updated on changes in tax legislation to minimize liabilities and ensure compliance.</li><li>Manage accounts payable and receivable, processing invoices, and payments efficiently to maintain healthy cash flow and support the company's operational needs.</li><li>Collaborate with cross-functional teams to support budgeting and forecasting processes, providing financial insights that assist in strategic planning and decision-making.</li><li>Monitor and reconcile bank statements, ensuring that all transactions are accurately recorded and discrepancies are promptly addressed to maintain financial integrity.</li><li>Implement and maintain accounting policies and procedures, contributing to the development of best practices that enhance operational efficiency and support organizational objectives.</li><li>Support month-end and year-end closing processes, preparing necessary documentation and ensuring that all financial records are complete and accurate for timely reporting.</li><li>Provide financial advice and support to management, leveraging analytical skills to drive business performance and inform strategic initiatives.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong analytical skills to interpret financial data and generate insightful reports.</li><li>Proficiency in accounting software such as QuickBooks or SAP, enabling efficient financial management.</li><li>Knowledge of tax regulations and compliance requirements to ensure accurate tax reporting.</li><li>Excellent attention to detail, ensuring accuracy in financial documentation and reporting.</li><li>Effective communication skills for collaborating with team members and presenting financial information.</li><li>Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.</li><li>Strong organizational skills to manage multiple tasks and prioritize effectively in a fast-paced environment.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Master works is seeking a UX Research & Experience, Senior Consultant to lead user experience research, experience governance, and continuous improvement activities.<br> Act as the principal UX expert supporting the Digital Experience function.<br> Reporting Line: Operates within the Journeys & User Experience Department, reporting directly to the Department Manager, to ensure alignment with the department’s experience targets and deliverables.<br> Key Responsibilities: - Plan and conduct UX Research.<br> - Perform UX Audits across digital platforms.<br> - Lead usability testing and A/B testing.<br> - Analyze behavioral analytics and Voice of Customer insights.<br> - Design concepts, wireframes and prototypes (low-to-high fidelity) ready for stakeholder review and user testing.<br> - Measure post-launch experience and adoption.<br> - Produce actionable UX recommendations and improvement roadmaps.<br> - Facilitate discovery and experience workshops.<br> - Support accessibility and digital experience compliance.<br> Required Expertise: - UX Research & Discovery (interviews, exploratory research, benchmarking) - Behavioural & Product Analytics (web/product analytics platforms, e.<br>g., Matomo, GA4; session analytics, e.<br>g., Microsoft Clarity) - Usability Testing (moderated and unmoderated; testing tools, e.<br>g., Maze) - Design & Prototyping (Figma / FigJam) - Voice of Customer & CX Listening (NPS, CSAT; listening tools, e.<br>g., Lucidya) - Experience Strategy & Governance (experience KPIs, improvement roadmaps, DGA / NDS standards, DXP environments) Expected Deliverables - UX Audit Report — per platform against NDS and accessibility standards (all MIM platforms).<br> - Usability Testing Report (methodology, findings, recommendations) — per testing round / per service before launch.<br> (min 8 reports per quarter) - Behavioural Analytics Report — monthly or quarterly, based on platform data.<br> (min 8 reports per quarter) - VOC Insight Report (operations tickets, NPS, CSAT analysis and recommendations) — quarterly.<br> (min 8 reports per quarter) - UX Research Report (interviews, discovery research, benchmarking) — per study.<br> (min 8 reports per quarter) - Research Repository — foundational setup, then continuously maintained.<br> - Journey Maps (As-is / To-be) for the investor journey — per journey.<br> - Experience Measurement Framework (KPI definitions and measurement methodology) — foundational, one-time.<br> - Post-launch Experience Report — per launched service.<br> - UX Improvement Roadmap with closure tracking — quarterly.<br> - DGA Evidence File consolidating research, testing, and measurement outputs — annual, ahead of the assessment cycle.<br> - All reports must include methodology, sample, and supporting evidence.<br> Expected Outcomes - Operate the Digital Enablement Department with senior-level expertise.<br> - Improve digital services and investor journeys.<br> - Enable data-driven continuous improvement.<br> - Deliver measurable outputs: the Digital Experience Maturity evidence file, NDS audit cycles for the three platforms, quarterly VOC insight reports (tickets, NPS, CSAT), and concept prototypes for new initiatives.<br> - Increase business value and service quality.<br> - Strengthen collaboration between Demand Management, Product, and Digital Enablement.<br> Job Location: Client Site</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>1. Equipment Operation: - Operate and monitor gas turbines, steam turbines, heat recovery steam generators (HRSG), and auxiliary systems according to established procedures and safety protocols.<br> - Perform regular inspections of equipment to ensure operational integrity and optimal performance.<br> 2. Safety and Compliance: - Follow all health and safety regulations, adhere to company policies, and promote a culture of safety among fellow operators.<br> - Participate in safety drills and training sessions to maintain a high level of awareness regarding safety practices.<br> -Support in local isolations and Permit to Work compliance -Safety Incident reporting -Work as Emergency Response team member.<br> 3. Monitoring and Reporting: - Monitor operational parameters using local instruments, control panels and data acquisition systems, ensuring that equipment operates within specified limits.<br> - Report any anomalies or deviations to the Control Room Operator (CRO) or Shift Supervisor in a timely manner.<br> 4. Start-Up and Shutdown Procedures: - Assist in the start-up and shutdown of gas turbines, HRSGs, STs and other plant systems, following established operational protocols.<br> - Execute emergency procedures as necessary in response to alarms or operational disturbances.<br> 5. Coordination with Control Room: - Collaborate closely with the control room team, communicating real-time operational status and receiving instructions as required.<br> - Actively participate in defect identification and recording, shift handovers, ensuring that all relevant information about operational conditions is conveyed.<br> 6. Routine Maintenance and Inspection: - Perform routine maintenance tasks as directed, including cleaning and lubrication of equipment.<br> - Conduct visual inspections, check fluid levels, and perform minor adjustments to maintain efficient operation.<br> 7. Documentation: - Maintain accurate records of operational activities, equipment status, and incidents in log sheets, logbooks or computerized systems.<br> - Provide input for operational reports and participate in analysis of operational data to identify trends or issues.<br> 8. Continuous Improvement: - Identify and recommend opportunities for improving operational efficiency and reliability.<br> - Engage in training and development programs to enhance technical skills related to Siemens gas turbines and power plant operations.<br> - Education: High school diploma or equivalent; technical diploma or degree in mechanical, electrical, or industrial engineering is preferred.<br> - Experience: Minimum of [X] years of experience in power plant operations, with specific experience in operating gas turbines, preferably Siemens models.<br> - Technical Knowledge: Understanding of combined cycle power generation, turbine operation, and related systems and technologies.<br> Skills: - Proficient in the use of monitoring and control systems relevant to power generation.<br> - Strong problem-solving skills with a focus on safety and operational integrity.<br> - Effective communication and teamwork skills, with the ability to collaborate with control room operators and maintenance personnel.<br> Physical Requirements: - Ability to work in a challenging industrial environment, including exposure to high temperatures, noise, and rotating machinery.<br> - Willingness to work shifts, including nights, weekends, and holidays as required.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities (The Core Workflow)<br>1. RFP / RFQ / RFI Analysis<br></span><ul><li><p>Receive, log, and thoroughly review all incoming Requests for Proposals (RFPs), Requests for Quotations (RFQs), and Requests for Information (RFIs) from end-users and EPC contractors.<br></p><br></li><li><p>Analyze technical specifications, data sheets, bill of materials (BOM), and commercial terms to determine bid feasibility and requirements.<br></p><br></li><li><p>Identify any technical clarifications needed and communicate them promptly to the client's engineering or procurement teams.<br></p><br></li></ul>2. OEM & Supplier Coordination<br><ul><li><p>Act as the primary technical and commercial liaison with Original Equipment Manufacturers (OEMs), global sourcing partners, and aftermarket suppliers.<br></p><br></li><li><p>Negotiate with OEMs to secure the most competitive pricing, optimal delivery lead times, and necessary technical documentation (certificates of origin, test reports, compliance data).<br></p><br></li><li><p>Evaluate multiple vendor offers to select the most cost-effective and technically compliant solution for the end-user.<br></p><br></li></ul>3. Offer & Proposal Generation<br><ul><li><p>Prepare comprehensive, highly accurate commercial and technical proposals tailored to the client's exact requirements.<br></p><br></li><li><p>Structure pricing, calculate landed costs, customs, and shipping, and apply strategic markups to ensure competitive bids while safeguarding company profit margins.<br></p><br></li><li><p>Ensure all proposals meet strict client formatting guidelines and technical compliance standards before submission deadlines.<br></p><br></li></ul>4. Bidding System Management & PO Closing<br><ul><li><p>Manage and submit bids through official client procurement portals (e.g., <b>Etimad</b>, SEC portal, SWA vendor management systems).<br></p><br></li><li><p><b>Execute Relentless Follow-Up:</b> Proactively track submitted offers with procurement officers and technical evaluation committees to gauge bid standing and overcome objections.<br></p><br></li><li><p>Lead post-tender clarifications, coordinate technical re-submittals if required, and negotiate final commercial terms.<br></p><br></li><li><p><b>Close the Deal:</b> Persistently drive the opportunity through the evaluation phases until the <b>Purchase Order (PO) is officially awarded and received</b>.<br></p><br></li><li><p>Hand over the confirmed PO to the order processing and logistics teams, ensuring a smooth transition for fulfillment.<br></p><br></li></ul>What We Are Looking For<br><ul><li><p><b>Education:</b> Engineering Bachelor’s Degree <br></p><br></li><li><p><b>Experience:</b> 2 to 5+ years of direct experience in <b>Indoor Sales, Tendering, or Applications Engineering</b> within the Saudi MRO, power generation, or desalination/water treatment sectors.<br></p><br></li><li><p><b>Bidding Expertise:</b> Proven track record of managing full-cycle tenders from initial RFQ review to PO award within major Saudi utility ecosystems (<b>SWA/SWCC, SEC, Marafiq</b>).<br></p><br></li><li><p><b>Core Competencies:</b><br></p><br><ul><li><p><b>Strong Closing & Follow-Up Skills:</b> Highly disciplined in tracking pending bids, negotiating final terms, and closing sales without letting inquiries go cold.<br></p><br></li><li><p><b>OEM Relationship Management:</b> Experienced in communicating with international manufacturers and negotiating distributor/reseller pricing.<br></p><br></li><li><p><b>Technical Literacy:</b> Ability to read plant P&IDs, equipment specs, and mechanical/electrical drawings for valves, pumps, rotating equipment, instrumentation, or specialty chemicals.<br></p><br></li></ul></li><li><p><b>Language & Systems:</b> Professional fluency in <b>English and Arabic</b> (written and spoken). Hands-on experience with client bidding portals (Etimad, ERP systems, and CRM software).<br></p><br></li><li><p><b>Location:</b> Must be based in Dammam <br></p><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>
Job Purpose <br><p>To support the invoicing, payment tracking, and accounts receivable reporting processes by ensuring accurate financial records, preparing timely reports, and providing data insights to the sales and finance teams, enabling effective follow-up on outstanding accounts and maintaining customer account integrity.</p><br>
<br><br>Key Accountability Areas <br><p>Invoicing and Payment Processing:</p><br>
<ul>
<li>Assist in the preparation and issuance of accurate and timely customer invoices based on approved sales and delivery data.</li>
<li>Record incoming payments and ensure accurate application to customer accounts.</li>
<li>Ensure all invoicing and payment records are properly documented and maintained.</li>
</ul>
<p>Accounts Monitoring and Sales Support:</p><br>
<ul>
<li>Monitor customer account balances and payment trends, highlighting overdue or irregular accounts to the sales team.</li>
<li>Generate periodic aging reports and exception lists to support sales in following up with clients.</li>
<li>Provide data and analysis to assist sales in addressing payment-related issues with customers.</li>
</ul>
<p>Account Reconciliation and Reporting:</p><br>
<ul>
<li>Reconcile accounts receivable ledgers to ensure accurate posting of payments and credit memos.</li>
<li>Prepare monthly AR summaries, aging reports, and trend analyses for management and sales review.</li>
<li>Support the finance team during month-end closing by submitting accurate and timely reports.</li>
</ul>
<p>Customer Service and Dispute Resolution Support:</p><br>
<ul>
<li>Document billing discrepancies and flag unresolved issues for the sales or customer service teams to address.</li>
<li>Respond to internal inquiries regarding customer account statuses or payment history.</li>
<li>Track the resolution of disputes and escalate issues as necessary for sales action.</li>
</ul>
<p>Documentation and Cross-Functional Collaboration:</p><br>
<ul>
<li>Maintain organized and updated records of invoices, payments, and account adjustments.</li>
<li>Coordinate with sales, finance, and customer service teams to ensure account information is accurate and up to date.</li>
<li>Support internal audits and reporting by providing required AR documentation and data.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Solve any related problems arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy and procedures and work instructions.</li>
</ul>
<p>Health, Safety, and Environment:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Accounting and Finance or Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Document Management<br>General Inventory Management<br>General Invoice Processing<br>Accounts Receivable (AR)<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>