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BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEAssistant Store Manager | Majid Al Futtaim Lifestyle | Operations<br>ROLE SUMMARYAssistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.<br><br>ROLE PROFILELead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor Drive the Store team to deliver the highest levels of customer service at all times. Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning. Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets. Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale. Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments. Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner. Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.<br><br>REQUIREMENTSDiploma - High school certificate Qualification in Retail related field is an added advantage Minimum 4-5 years’ industry experience Management skills<br><br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEDeputy Store Manager | Majid Al Futtaim Lifestyle | Operations<br>ROLE SUMMARYThe Deputy Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.<br>ROLE PROFILELead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor Drive the Store team to deliver the highest levels of customer service at all times. Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning. Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets. Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale. Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments. Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner. Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.<br>REQUIREMENTSDiploma - High school certificate Qualification in Retail related field is an added advantage Minimum 4-5 years’ industry experience Management skills<br><br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

BRANCH MANAGER – RIYADH ????????Transit Tours & Travel is looking for an experienced and results-driven Branch Manager to lead our Riyadh branch and oversee its sales, operations, and business development activities. Key Responsibilities Manage the overall day-to-day operations of the Riyadh branch. Lead, manage, and develop the sales and reservations team. Drive revenue growth and achieve monthly and annual sales targets. Develop new Corporate, B2B, and B2C business opportunities in the Riyadh market. Build and maintain strong relationships with travel agencies, B2B agents, corporate clients, hotels, airlines, and key travel suppliers in Riyadh. Maintain and expand relationships with airline sales teams and account managers to support commercial opportunities and business growth. Supervise flight, hotel, holiday, visa, cruise, and other travel service operations. Monitor branch performance, productivity, customer service standards, and profitability. Identify new business opportunities and partnerships within the Riyadh travel and tourism market. Ensure smooth coordination with the company's management and other regional offices. Requirements Proven experience in the Travel & Tourism industry . Previous experience in a managerial or senior leadership position within a travel agency or tourism company. Strong knowledge and understanding of the Riyadh travel market. Strong hands-on experience using Amadeus GDS for airline reservations, ticketing, fares, and related travel operations is required. Strong sales, business development, and team management skills. Experience in Corporate Travel, B2B, and B2C sales. An established network and strong relationships with travel agencies and B2B travel agents in Riyadh. Strong existing relationships with airlines, airline sales representatives, and commercial teams in Riyadh. Good knowledge of airline products, fares, ticketing procedures, and travel operations. Excellent communication, negotiation, commercial, and leadership skills. Fluent in Arabic and English. Must be based in Riyadh.<br>What We Offer:Competitive salary package. Attractive incentives based on performance. Career growth within an established regional travel company. Professional and dynamic working environment.???? Location: Riyadh, Saudi Arabia<br>If you have the experience, leadership skills, and ambition to grow a successful travel business in the Saudi market, we would like to hear from you. Please send your CV with the subject: hr@transittravel.com“Branch Manager – Riyadh”

FF&E Manager – Fixed Furniture & Joinery Location: Riyadh, Saudi Arabia We are looking for an experienced FF&E Manager to lead our Fixed Furniture, Joinery & Woodwork packages across high-end workplace and commercial projects.<br>Key Responsibilities:<br>Manage fixed furniture and joinery packages from design development through manufacturing, delivery, and installation. Review specifications, drawings, BOQs, shop drawings, materials, and finishes. Coordinate with design, procurement, estimation, and project teams. Manage joinery factories and specialist manufacturers, ensuring quality, cost, and programme compliance. Review samples, mock-ups, and production quality. Monitor manufacturing, delivery, installation, snagging, and final handover. Negotiate with suppliers and support value engineering when required.<br>Requirements:8–10+ years of relevant experience in fixed furniture, joinery, woodwork, or interior fit-out. Strong technical understanding of joinery construction, materials, finishes, and manufacturing. Experience managing joinery factories and suppliers. Strong ability to read drawings and review shop drawings and technical details. Experience in high-end workplace/commercial projects is preferred. Strong communication, coordination, and negotiation skills.<br>If you have strong technical and manufacturing knowledge in fixed furniture and joinery, we would like to hear from you.

Job Title: Commissioning Manager <br>Job Summary The Commissioning Manager is responsible for planning, coordinating, and managing all testing, commissioning, start-up, and handover activities for construction projects. The role ensures that MEP and other building systems are properly installed, tested, integrated, and operational in accordance with approved designs, specifications, codes, quality standards, and HSE requirements. Key Responsibilities Develop and manage commissioning plans, schedules, procedures, and checklists. Lead commissioning engineers, specialists, subcontractors, and vendors. Manage testing and commissioning of HVAC, electrical, plumbing, fire protection, BMS, ELV, generators, UPS, and control systems. Monitor commissioning progress and resolve technical issues, defects, and punch-list items. Ensure proper documentation, test reports, O&M manuals, as-built drawings, and handover records. Coordinate client training and final system acceptance. Qualifications & Experience Bachelor's degree in Mechanical, Electrical, Building Services, or related Engineering.10–15 years of construction/commissioning experience, preferably with 5+ years in a commissioning management role. Strong experience in MEP systems, testing, commissioning, start-up, and project handover. Strong leadership, coordination, problem-solving, and communication skills.

We're hiring: Account Manager We're looking for a sharp, client-facing Account Manager to join our team. You'll sit at the intersection of client and creative — running campaigns end-to-end, keeping projects moving, and making sure the work we deliver is as sharp as the thinking behind it. If you like the pace of an agency and want real ownership over client relationships, this is for you. What you'll do:Manage projects end-to-end, from brief to delivery Be the day-to-day link between clients and our creative teams Build relationships clients actually trust Help push the work — not just manage it What we're looking for:2–3 years in account/client management (agency experience a plus) Organized and proactive — you can juggle multiple projects without dropping the ball Confident communicator, in person and in writing Genuine interest in advertising, branding, and strategy Strong English, written and spoken Reliable — deadlines aren't optional Saudi National Interested? Send your CV to info@in-comms.com and we'll be in touch to schedule a conversation.

Site Manager – Electrical (OHTL)<br>Experience: Minimum 10 Years<br>Job Summary Responsible for the overall execution and management of OHTL projects, ensuring safe, quality, and timely completion in compliance with SEC standards and project requirements.<br>Key Responsibilities* Manage complete OHTL construction activities from mobilization to handover.* Lead site teams and coordinate with the client, consultants, and subcontractors.* Supervise foundation, tower erection, conductor stringing, OPGW installation, testing, and commissioning.* Ensure compliance with SEC standards, specifications, quality, and HSE requirements.* Prepare and review project schedules, progress reports, and resource planning.* Handle all SEC technical submissions, inspections, approvals, and project close-out documentation.* Coordinate material approvals, WIRs, MIRs, RFIs, method statements, ITPs, and as-built submissions.* Resolve site technical issues and ensure timely project completion.<br> Requirements* Bachelor's Degree in Electrical Engineering.* Minimum 15 years of OHTL experience (132k V, 230k V & 380k V).* Previous SEC approval as Site Manager is mandatory.* Strong knowledge of SEC standards, submission procedures, and approval processes.* Proven experience in OHTL construction, testing, commissioning, and project handover.* Strong leadership, planning, and communication skills.

. سمايا الاستثمارية توظف: مدير التسويق الرقميسمايا الاستثمارية، إحدى الشركات الوطنية الرائدة في تطوير وتنفيذ وتشغيل المشاريع الثقافية والتراثية، تبحث عن مدير تسويق رقمي طموح للانضمام إلى فريقها وقيادة الحضور الرقمي لمشاريعها ومتاحفها ومعارضها النوعية.عن الدور: ستكون مسؤولاً عن بناء وتنفيذ استراتيجية التسويق الرقمي الشاملة للشركة ومشاريعها الثقافية، وقيادة فريق التسويق لتحقيق أهداف الوصول والتفاعل والنمو عبر مختلف المنصات الرقمية.المهام الرئيسية:بناء الخطة التسويقية الرقمية السنوية ومواءمتها مع أهداف المشاريع الثقافيةإدارة الحملات الإعلانية عبر منصات التواصل الاجتماعي وجوجلالإشراف على المحتوى الرقمي (نصي ومرئي) بما يعكس هوية سمايا الثقافيةتحليل الأداء وإعداد التقارير الدورية ومؤشرات الأداء الرقمي (KPIs)إدارة ميزانية التسويق الرقمي وتحسين العائد على الاستثمارقيادة وتطوير فريق التسويق الرقميمتابعة أحدث اتجاهات التسويق الرقمي وتطبيقها بما يخدم أهداف الشركةالمؤهلات المطلوبة:بكالوريوس في التسويق أو الإعلام أو مجال ذي صلةخبرة لا تقل عن 5 سنوات في التسويق الرقمي، منها سنتان بمنصب إداري/قياديإجادة إدارة الحملات الإعلانية (Meta، Google Ads، Linked In)إلمام قوي بأدوات التحليل (Google Analytics وغيرها)يُفضّل من لديه خبرة في القطاع الثقافي أو السياحي أو الإعلاميمهارات قيادية وتواصل ممتازة، وإجادة اللغتين العربية والإنجليزية

Commercial Manager | Major Project Riyadh, Saudi Arabia<br>We are supporting a leading delivery partner with the appointment of a Commercial Manager for a major project in Riyadh.<br>This is a key commercial position offering exposure across the full project lifecycle. You will take responsibility for both pre- and post-contract activities, working alongside the client, consultants and contractors to maintain commercial control and support the successful delivery of a complex, high-profile development.<br>We are looking for someone who can operate confidently in a fast-moving project environment, challenge where required and provide clear commercial advice to senior stakeholders.<br>Key requirements:<br>Degree qualified in Quantity Surveying or a related discipline Strong experience across both pre- and post-contract commercial management Proven delivery experience on major construction or infrastructure projects Background with a delivery partner, consultancy or PMCStrong knowledge of procurement, tendering, cost planning, contract administration, variations and claims Confident managing contractors and advising senior client stakeholders Saudi Arabia or wider Middle East experience would be beneficial<br>This is an opportunity to join a recognised delivery partner and play a key role in one of Riyadh’s major projects.

Digital & Innovation Manager We are looking for a Digital & Innovation Manager to lead the Group's digital marketing strategy, performance marketing, AI integration, and marketing technology initiatives. This role is responsible for driving digital transformation, optimizing marketing performance, and enabling data-driven decision-making across multiple business units. Key Responsibilities Develop and execute the Group's digital marketing and performance marketing strategy. Lead digital transformation initiatives, including AI adoption, marketing automation, and Mar Tech solutions. Manage media agencies and digital partners to maximize campaign performance and ROI. Monitor digital marketing performance through dashboards, analytics, and actionable insights. Collaborate with Business Units, IT, CRM, and Data teams to deliver digital initiatives. Identify emerging digital trends and recommend innovative solutions to enhance business performance. Requirements Bachelor's degree in Marketing, Digital Marketing, Business Administration, Information Technology, or a related field.8+ years of experience in Digital Marketing, Performance Marketing, or Digital Media, including leadership experience. Strong knowledge of performance marketing, digital analytics, AI applications, and marketing technologies. Experience managing media agencies, digital campaigns, and cross-functional projects. Excellent analytical, communication, and stakeholder management skills. Location: Riyadh, Saudi Arabia

Role Purpose Support the planning and development of Cenomi's retail projects from concept through pre-construction, ensuring developments align with the company's commercial, operational, and strategic objectives. Key Responsibilities Lead the day-to-day development management of assigned retail projects through planning, design, approvals, and pre-construction activities. Coordinate internal teams, consultants, authorities, and external stakeholders to progress projects in line with programme objectives. Manage the design development process, ensuring solutions are commercially viable, operationally efficient, and aligned with Cenomi standards. Support feasibility studies, development strategies, project budgets, and business case preparation. Monitor project progress, key risks, approvals, and critical milestones, providing regular reporting to senior management. Facilitate cross-functional coordination between Development, Leasing, Asset Management, Operations, Finance, and other business units. Support value engineering initiatives and drive continuous improvement throughout the development process. Qualifications & Experience Bachelor's degree in Real Estate, Architecture, Finance or a related discipline. Typically 5–7 years (Manager) or 7–10 years (Senior Manager) of experience in retail real estate development or development management. Strong understanding of development processes, design management, stakeholder coordination, and commercial decision-making.

We're Hiring | Collection Manager Our client, a leading organization in Saudi Arabia, is seeking an experienced Collection Manager to lead and optimize its collections function. This is an excellent opportunity for a results-driven professional with a proven track record in managing collection operations, improving recovery performance, and leading high-performing teams. Key Responsibilities• Lead and manage end-to-end collection operations.• Develop and execute collection strategies to maximize recovery while minimizing delinquency.• Monitor collection performance through KPIs and implement continuous improvement initiatives.• Lead, coach, and develop collection teams to achieve operational excellence.• Ensure full compliance with internal policies and regulatory requirements.• Collaborate with Finance, Sales, Customer Service, and Legal teams to improve collection efficiency.• Prepare management reports, analyze collection trends, and recommend corrective actions.• Negotiate payment arrangements and oversee complex recovery cases. Qualifications✔ Bachelor's degree in Finance, Business Administration, or a related field.✔ Minimum 5 years of collections experience, including 3+ years in a leadership role.✔ Strong knowledge of collection processes, recovery strategies, and regulatory compliance.✔ Excellent leadership, negotiation, analytical, and communication skills.✔ Experience with collection management systems; Salesforce knowledge is an advantage.

Public Relations Manager AMNCO is seeking a highly motivated Public Relations Manager to strengthen client relationships, expand business opportunities, and support the company's growth objectives within the assigned region.<br>Key Responsibilities Build and maintain strong relationships with existing and potential clients. Identify and pursue new business opportunities to support company growth. Represent the company in meetings, events, and industry gatherings. Develop strategic partnerships and enhance the company's professional network. Follow up on client requirements and ensure a high level of customer satisfaction. Coordinate with internal teams to ensure successful delivery of services and client expectations. Support regional operations and contribute to achieving business targets and objectives. Prepare periodic reports on client engagement, business opportunities, and market activities.<br>Requirements Bachelor's degree in Business Administration, Marketing, Public Relations, or a related field. Proven experience in Public Relations, Business Development, Sales, or Client Relationship Management. Strong networking, communication, and negotiation skills. Experience in B2B sales and customer relationship management is highly preferred. Good command of English and Arabic. Willingness to travel within the assigned region when required.<br>Location Dammam, Saudi Arabia Jeddah, Saudi Arabia

Job Title: Supply Chain Manager Department: Supply Chain Reports To: Supply Chain Director<br>Job Summary The Supply Chain Manager is responsible for overseeing the hospital's procurement, inventory management, warehousing, and distribution operations. The role ensures the timely availability of medical and non-medical supplies, optimizes inventory levels, manages supplier relationships, and supports efficient supply chain performance while ensuring compliance with hospital policies and regulatory requirements.<br>Key Responsibilities Manage procurement, inventory control, warehousing, and distribution activities to ensure the continuous availability of medical and non-medical supplies Develop and implement supply chain strategies that improve operational efficiency, cost management, and service quality Monitor inventory levels, purchasing activities, supplier performance, and key supply chain performance indicators (KPIs) Lead supplier negotiations, contract management, and vendor relationship activities to ensure quality, value, and timely delivery of goods and services Ensure compliance with hospital policies, procurement procedures, regulatory requirements, and quality standards<br>Qualifications Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field5+ years of experience in supply chain, procurement, inventory management, logistics, or a related role Healthcare or hospital experience is required

Job Title: Supply Chain Manager Department: Supply Chain Reports To: Supply Chain Director<br>Job Summary The Supply Chain Manager is responsible for overseeing the hospital's procurement, inventory management, warehousing, and distribution operations. The role ensures the timely availability of medical and non-medical supplies, optimizes inventory levels, manages supplier relationships, and supports efficient supply chain performance while ensuring compliance with hospital policies and regulatory requirements.<br>Key Responsibilities Manage procurement, inventory control, warehousing, and distribution activities to ensure the continuous availability of medical and non-medical supplies Develop and implement supply chain strategies that improve operational efficiency, cost management, and service quality Monitor inventory levels, purchasing activities, supplier performance, and key supply chain performance indicators (KPIs) Lead supplier negotiations, contract management, and vendor relationship activities to ensure quality, value, and timely delivery of goods and services Ensure compliance with hospital policies, procurement procedures, regulatory requirements, and quality standards<br>Qualifications Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field5+ years of experience in supply chain, procurement, inventory management, logistics, or a related role Healthcare or hospital experience is required

Role Description This is a full-time, on-site Cyber Security Manager role based in Riyadh for a Saudi National. The Cyber Security Manager will oversee the planning, implementation, and monitoring of the organization’s cybersecurity program, ensuring the protection of networks, systems, and data. <br>Education:Cybersecurity or Information Security.<br>Experience Minimum 2-4 years in a cybersecurity, information security and management role.<br>Professional Certifications or equivalent o ISO 27001 Lead Implementer.o ISO 27001 Lead Auditor.<br>Technical Certificates:Any NGFW certificate such as Forti Gate, Cisco ASA, Palo Alto. Manage Engine products such as SIEM, PAM, Active Directory.. Technical Knowledge Requirements• SOC Operations• SIEM Monitoring and Log Management• Threat Intelligence• Security Incident Management and Response• Digital Forensics Concepts• Vulnerability Assessments• Cloud Security Controls<br>Language Requirements • Fluent Arabic (Reading, Writing, and Speaking).• Fluent English (Reading, Writing, and Speaking).<br>Personal Competencies Strong leadership and people management skills. Excellent verbal and written communication skills. Ability to confidently engage with: NCA auditors, CST auditors, ISO auditors, Customer and third-party security auditors Strong stakeholder management and negotiation skills.<br>Nationality Requirement (Mandatory)• Saudi National

Trade Marketing Manager | Jeddah, Saudi Arabia<br>What This Role Is About Our client is looking for a Trade Marketing Manager, based in Jeddah, to lead trade marketing strategy and drive strong in-market execution across channels.<br>This role will be responsible for developing and implementing trade marketing plans that translate brand strategies into effective in-store execution.<br>You will work closely with sales, key account, and marketing teams to ensure strong visibility, impactful promotions, and improved shopper engagement across all channels.<br>You will also play a key role in strengthening channel performance, optimising trade spend, and driving execution excellence in the market.<br>The Client’s Definition of the Ideal Fit<br>7+ years of experience in trade marketing or commercial execution roles. Strong understanding of retail execution, promotions, and in-store activation. Experience working closely with sales and key account teams. Strong analytical skills with the ability to evaluate trade performance and ROI. Excellent stakeholder management and cross-functional collaboration skills. Ability to work in a fast-paced, performance-driven environment.<br>This is an opportunity to take ownership of trade marketing execution and drive commercial impact within a growing organisation in Saudi Arabia.

Marketing Manager | Saudi Arabia<br>What This Role Is About Our client, a leading regional FMCG company, is looking for a Marketing Manager, based in Saudi Arabia, to drive brand growth and lead marketing execution across key product categories.<br>This role will be responsible for developing and implementing marketing strategies, managing integrated campaigns, and ensuring strong alignment between brand objectives and commercial performance.<br>You will work closely with sales, trade marketing, and cross-functional teams to strengthen brand equity and drive market share growth.<br>You will also play a key role in analysing consumer insights, identifying market opportunities, and delivering impactful marketing initiatives across the portfolio.<br>The Client’s Definition of the Ideal Fit<br>6–8+ years of experience in marketing, preferably within FMCG. Strong experience in brand management and end-to-end campaign execution. Proven ability to drive brand growth and market performance. Strong understanding of consumer insights, market trends, and commercial strategy. Experience working closely with sales and trade marketing teams. Strong leadership, communication, and stakeholder management skills.<br>In line with government Saudisation initiatives, the client is only considering Saudi Nationals for this role.

<b>Join Our Team as an Operations Manager!</b><br>We are seeking a highly skilled and experienced Operations Manager to oversee and enhance our operational processes in Jeddah, Saudi Arabia. In this pivotal role, you will supervise and manage all operational and technical staff, ensuring smooth and efficient day-to-day operations while adhering to company standards.<br><br><b>Key Responsibilities:</b><ul><li>Supervise and manage all operational and technical staff.</li><li>Monitor attendance, performance, and task allocation.</li><li>Ensure smooth and efficient day-to-day operations.</li><li>Coordinate with internal departments to achieve operational objectives.</li><li>Prepare operational reports and manage operational risks.</li><li>Resolve operational and technical issues in a timely manner.</li><li>Ensure compliance with quality, safety, and company standards.</li><li>Monitor, analyze, and improve operational KPIs to drive performance and efficiency.</li><li>Maintain continuous operational readiness and ensure services are running effectively 24/7.</li></ul><br><b>Requirements:</b><ul><li>Bachelor's Degree in Engineering.</li><li>5–7 years of experience in Operations or Site Management.</li><li>Minimum 3 years of supervisory experience.</li><li>Proficiency in MS Office, ERP Systems, and Primavera.</li><li>Knowledge of ISO standards and KPI management.</li><li>Excellent Arabic and English communication skills.</li><li>Preferred experience in Security Systems and ELV Systems (CCTV, Access Control, Fire Alarm, etc.).</li><li>Ability to manage operations in a 24/7 environment.</li></ul>

<b>Join Alcon as a Customer Service Manager!</b><br>At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before.<br><br><b>Role Overview:</b><br>As a Customer Service Manager supporting our GEM Customer Operations organization, you will lead local Customer Operations teams, drive operational excellence, and support Alcon’s transformation toward intelligent, customer‑centric service centers aligned with the GEM Supply Chain strategy.<br><br><b>Key Responsibilities:</b><ul><li>Collaborate with regional and local stakeholders to deliver a seamless customer experience.</li><li>Lead, coach, and develop Customer Operations teams to ensure high performance.</li><li>Oversee operational processes ensuring accuracy and compliance.</li><li>Monitor service KPIs, customer satisfaction, and distributor performance.</li><li>Drive continuous improvement, automation, and digital transformation initiatives.</li></ul><br><b>Qualifications:</b><ul><li>University degree or equivalent business experience.</li><li>3-5 years of leadership experience in Customer Operations or Supply Chain.</li><li>Strong SAP (OTI modules) capability.</li><li>Fluency in English and local language(s).</li></ul><br><b>Why Alcon?</b><br>Grow your career within a global organization that values collaboration and continuous learning. Lead with purpose by shaping operations that directly impact patient outcomes.