Cost Accounting Manager Jobs - Makkah Saudi

<h3 >About Jumeirah and Jumeirah Jabal Omar Makkah</h3> <p >Jumeirah is a global leader in luxury hospitality and a member of Dubai Holding, operating a portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. The brand is recognized worldwide for its distinguished beachfront resorts, esteemed city hotels, and exclusive residences, synonymous with warm service and crafting distinctive guest experiences. Jumeirah Jabal Omar Makkah, located in Makkah, Saudi Arabia, is situated minutes from Masjid Al Haram. This hotel offers a blend of comfort, connectivity, and Arabian hospitality, spread across four towers with various dining venues, retail outlets, a gym, an executive lounge, and meeting spaces. Guests can enjoy views of the Grand Mosque and a culinary offering that spans Mediterranean, Persian, Middle Eastern, and Southeast Asian cuisines.</p> <h3 >The Role: Duty Manager, Front Office (Saudi National)</h3> <p >An opportunity has arisen for a <strong >Duty Manager – Front Office</strong> to join the team at Jumeirah Jabal Omar. This full-time position is specifically for a Saudi National and involves supervising property operations, particularly within the Front Office, to ensure alignment with Jumeirah's established service standards and the property's strategic objectives.</p> <h3 >Key Responsibilities</h3> <ul > <li >Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.</li> <li >Conduct room inspections to assess availability and compliance with operational standards.</li> <li >Coordinate activities within designated areas to improve departmental cooperation and service delivery.</li> <li >Attend daily briefings and communication meetings to disseminate information and ensure team alignment.</li> <li >Manage booking situations, including handling overbooking scenarios when necessary.</li> <li >Maintain the cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >3–5 years of experience in Front Office operations.</li> <li >At least 1–2 years of this experience must be in a supervisory or Duty Manager role within a luxury 5-star hotel environment.</li> <li >Excellent knowledge of Front Office operations, guest service standards, and hotel management systems.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong leadership, guest relations, conflict resolution, and decision-making skills.</li> <li >Proficiency in English is required; additional language skills are considered an advantage.</li> <li >Excellent communication and interpersonal skills, with the ability to lead multicultural teams and deliver exceptional guest experiences.</li> </ul> <h3 >Compensation and Benefits</h3> <p >Jumeirah offers an attractive salary, paid in Saudi Riyals (SAR). In addition, benefits include generous food and beverage allowances, reduced hotel rates across Jumeirah properties globally, comprehensive leave and health care packages, and flights home.</p>

<h3 >About the Role</h3> <p >Marriott International is seeking a SrMgr-Sales I to proactively solicit and manage large group and catering opportunities with significant revenue potential. This full-time position is based in Makkah and requires 0-1 years of experience. The role focuses on driving customer and guest loyalty through service excellence.</p> <h3 >Key Responsibilities</h3> <ul > <li >Target group and catering accounts, markets, or segments with an emphasis on proactive solicitation and account saturation.</li> <li >Manage group and catering opportunities that are outside the parameters of an Event Booking Center (EBC), or all opportunities if the property does not participate in an EBC.</li> <li >Identify, qualify, and solicit new group and catering business to achieve personal and property revenue goals.</li> <li >Develop effective group and catering sales plans and actions, including designing and selling creative catered events.</li> <li >Maximize revenue by upselling packages and creative food and beverage options.</li> <li >Understand market conditions, competitor strengths and weaknesses, and economic trends to inform sales strategies.</li> <li >Utilize negotiation skills and creative selling abilities to close business and finalize contracts.</li> </ul> <h3 >Customer Service and Relationship Management</h3> <ul > <li >Handle complex business opportunities with significant revenue potential and high customer expectations.</li> <li >Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.</li> <li >Develop relationships within the community to expand the customer base for group and catering sales.</li> <li >Support the brand's Service and Relationship Strategy by delivering service excellence throughout each customer experience.</li> <li >Execute brand's Customer Service Standards and property's Brand Standards.</li> <li >Serve customers by understanding their needs and recommending appropriate features and services to exceed expectations, fostering loyalty to the property and brand.</li> </ul> <h3 >Collaboration and Operational Support</h3> <ul > <li >Collaborate with off-property sales channels, such as Market Sales and Strategic Accounts, to ensure coordinated and complementary sales efforts.</li> <li >Manage and develop relationships with key internal and external stakeholders.</li> <li >Utilize sales resources and administrative/support staff effectively.</li> <li >Conduct site inspections and create contracts as required.</li> <li >Execute and support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.</li> </ul> <h3 >Qualifications</h3> <ul > <li >0-1 years of experience in a related field.</li> <li >Demonstrated ability to proactively solicit and manage group/catering opportunities.</li> <li >Strong negotiation and creative selling abilities.</li> <li >Proven capability to build and strengthen customer relationships.</li> <li >Understanding of market dynamics and competitive landscape.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Makkah, Saudi Arabia, within Marriott International. The role involves working with a team to achieve revenue goals and deliver exceptional service.</p>

<h3 >About the Role</h3> <p >Le Méridien Hotels &amp; Resorts is seeking an Executive Housekeeper I to manage the daily shift operations for Housekeeping, Recreation/Health Club, and Laundry services in Makkah. This full-time role involves directing staff to ensure guestrooms, public spaces, and employee areas are maintained to high standards. The position requires 5-10 years of experience and focuses on guest and employee satisfaction while adhering to operational budgets.</p> <h3 >Key Responsibilities in Housekeeping Operations</h3> <ul > <li >Ensure timely communication of guest room status to the Front Desk.</li> <li >Collaborate with the Engineering department on guestroom maintenance needs.</li> <li >Supervise the property's general cleaning schedule and daily shift operations.</li> <li >Prepare work assignments based on room cleaning lists and prospective check-outs.</li> <li >Manage inventory to ensure adequate supplies for guestrooms, cleaning, and uniforms.</li> <li >Support and supervise an effective inspection program for all guestrooms and public spaces.</li> <li >Communicate areas requiring attention to staff and ensure follow-up.</li> <li >Ensure all employees are equipped with proper supplies, equipment, and uniforms.</li> </ul> <h3 >Departmental Cost Management</h3> <ul > <li >Participate in managing departmental controllable expenses to meet or exceed budgeted goals.</li> <li >Understand the financial impact of departmental operations on overall property objectives.</li> <li >Utilize budgets, operating statements, and payroll progress reports for financial management.</li> </ul> <h3 >Ensuring Guest Satisfaction</h3> <ul > <li >Address and resolve guest problems and complaints effectively.</li> <li >Continuously work to improve service performance.</li> <li >Empower employees to deliver excellent customer service.</li> <li >Emphasize guest satisfaction and continuous improvement during all departmental meetings.</li> </ul> <h3 >Human Resources Activities</h3> <ul > <li >Participate in the investigation of employee accidents as needed.</li> <li >Supervise staffing levels to meet guest service, operational, and financial objectives.</li> <li >Ensure employees understand expectations and operational parameters.</li> <li >Administer property policies fairly and consistently, ensuring disciplinary procedures align with SOPs and LSOPs.</li> <li >Provide feedback to employees on service behaviors.</li> <li >Utilize available on-the-job training tools for new room attendants and provide follow-up training.</li> <li >Contribute to the employee performance appraisal process.</li> <li >Assist in interviewing and hiring team members with appropriate skills.</li> <li >Support departmental orientation programs for new hires.</li> <li >Participate in employee progressive discipline procedures.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Makkah, requiring a commitment to maintaining high standards of cleanliness and guest service within a dynamic hospitality environment.</p>

<h3 >About Jeddah Transport Company</h3> <p >Jeddah Transport Company is seeking a <strong >Director of Legal Affairs</strong> to join its team. This full-time position is based in the Makkah region, serving operations across Jeddah and Makkah. The successful candidate will play a critical role in safeguarding the company's legal interests and ensuring compliance across all operations.</p> <h3 >Role Overview</h3> <p >The Director of Legal Affairs leads and oversees the provision of comprehensive legal advisory services to Jeddah Transport Company. This role involves supporting management and various departments on critical legal matters, including governance, contractual agreements, regulatory compliance, litigation, investigations, and strategic initiatives. The primary objective is to protect the company’s interests and ensure full alignment with applicable laws, regulations, and organizational objectives.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead the Legal Advisory section and manage day-to-day legal support activities.</li> <li >Provide legal advice and opinions on operational, strategic, legal governance, regulatory, and commercial issues.</li> <li >Coordinate and support other sections within the department as required.</li> <li >Review, draft, negotiate, and advise on contracts, agreements, MoUs, partnerships, letters, and other legal instruments.</li> <li >Support major projects, initiatives, and strategic partnerships from a legal and risk management perspective.</li> <li >Advise management on legal implications, obligations, liabilities, and risk exposure arising from company activities and decisions.</li> <li >Ensure legal alignment of all company activities with applicable laws, regulations, directives, and governance requirements.</li> <li >Coordinate with external legal counsel and consultants, overseeing the quality of external legal services.</li> <li >Provide legal support for Board and Committee matters when necessary.</li> <li >Assist in managing disputes, claims, investigations, and legal notices involving the company.</li> <li >Support the establishment and improvement of legal processes, templates, controls, and contracting frameworks.</li> <li >Contribute to strengthening legal awareness and promoting good governance practices across the organization.</li> <li >Coordinate with relevant departments to ensure timely legal review and support for projects and operational activities.</li> <li >Prepare reports, legal summaries, and updates for management as required.</li> </ul> <h3 >Legal Governance and Compliance</h3> <p >A core aspect of this role involves ensuring robust legal governance and compliance frameworks are in place. The Director will be responsible for upholding the company's adherence to all applicable laws and regulations, mitigating legal risks, and fostering a culture of good governance throughout the organization. This includes proactive engagement in legal risk assessments and the development of internal legal policies.</p> <h3 >Required Experience</h3> <p >Candidates for the Director of Legal Affairs position must possess a minimum of <strong >ten (10) years of relevant legal experience</strong>. This experience should demonstrate a strong background in leading legal functions and providing comprehensive legal advisory services within a corporate environment.</p> <h3 >Location and Employment Type</h3> <p >This is a <strong >full-time</strong> position based within the Makkah region, with responsibilities spanning across the cities of Jeddah and Makkah. The role requires a dedicated professional capable of operating effectively within a dynamic corporate setting.</p>

<h3 >About the Role</h3> <p >Elaf Group is seeking a <strong >Director of Technical Services</strong> to lead all engineering, maintenance, and technical functions across its existing hotel portfolio. Based in Jeddah and Makkah, Saudi Arabia, this full-time position also provides strategic technical expertise and due diligence support for new hotel opportunities under review and development, including HMA and Franchise projects. The role ensures that all properties operate efficiently, safely, and in compliance with brand standards, while supporting asset growth through technical evaluation, project execution, and pre-opening readiness.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee engineering and maintenance operations across all operating hotels, ensuring optimal performance of building systems (MEP, HVAC, life safety, BMS, etc.).</li> <li >Drive preventive and predictive maintenance programs to minimize downtime and costs, and monitor CapEx planning and execution across the portfolio.</li> <li >Ensure compliance with local regulations, civil defense requirements, brand standards, and health, safety, and environmental standards.</li> <li >Optimize utility consumption and sustainability initiatives (energy, water, waste), and support hotel teams in resolving major technical issues.</li> <li >Establish and manage relationships with key technical vendors and contractors, reviewing and negotiating service agreements (AMCs, maintenance contracts) to ensure service quality and cost efficiency.</li> </ul> <h3 >Technical Support and Development Oversight</h3> <ul > <li >Lead technical due diligence for new hotel opportunities under HMA or lease structures, reviewing building condition reports, MEP systems lifecycle, and CapEx requirements.</li> <li >Provide input on feasibility studies, technical budgets, development costs, project timelines, and phasing strategies, supporting negotiations by identifying technical risks and cost implications.</li> <li >Review and approve design submissions (Architecture, Interior Design, MEP) to ensure alignment with brand standards, operational efficiency, and cost optimization.</li> <li >Provide value engineering recommendations without compromising quality, and coordinate with consultants, developers, and brand representatives.</li> </ul> <h3 >Project Management and Financial Control</h3> <ul > <li >Oversee renovation, refurbishment, and new build projects across the portfolio, ensuring delivery on time, within budget, and in line with approved specifications.</li> <li >Lead technical aspects of pre-opening for new hotels, including systems testing, commissioning, snagging, defect resolution, and operational readiness of engineering systems.</li> <li >Support procurement of technical equipment and service contracts.</li> <li >Prepare and manage annual CapEx budgets across all properties, tracking spend versus budget and ensuring ROI-driven investments.</li> <li >Identify cost-saving opportunities across engineering operations and support asset management and ownership reporting with technical insights.</li> </ul> <h3 >Governance and Leadership</h3> <ul > <li >Ensure full compliance with local authority regulations and permits, overseeing life safety systems and emergency preparedness across properties.</li> <li >Develop and implement technical SOPs and standards across the portfolio, identifying and mitigating technical and operational risks.</li> <li >Lead and mentor property-level Chief Engineers and engineering teams, standardizing engineering practices across all hotels.</li> <li >Drive a culture of accountability, efficiency, and continuous improvement within the technical services function.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum 12–15 years of experience in hospitality engineering or technical services.</li> <li >At least 5 years of experience in a senior regional or corporate role.</li> <li >Strong experience in hotel operations (engineering), new hotel development/pre-opening, and CapEx planning and execution.</li> <li >Experience working with HMA structures and multiple brands is highly preferred.</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations &amp; Strategy: Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives. Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services. Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations. Establish departmental objectives, operational procedures and service standards that promote operational excellence. Continuously evaluate and improve housekeeping processes, productivity and service delivery. Ensure readiness during peak occupancy periods, major events.</p><p>Guest Experience &amp; Luxury Standards: Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas. Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise. Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance. Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests. Promote personalized service through attention to detail and proactive guest engagement. Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</p><p>Quality Assurance &amp; Compliance: Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements. Conduct regular inspections of guestrooms, public areas and back-of-house facilities. Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations. Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance. Lead departmental readiness for quality audits and inspections.</p><p>Laundry, Linen &amp; Asset Management: Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen. Develop effective linen management strategies to optimize inventory and reduce losses. Monitor linen quality, replacement cycles and operating costs. Ensure housekeeping equipment is properly maintained and replaced as required. Implement effective inventory control procedures for operating supplies and equipment.</p><p>Financial &amp; Operational Performance: Prepare and manage the departmental budget, forecasts and capital expenditure plans. Monitor payroll, productivity, staffing levels and departmental expenses. Identify opportunities to improve operational efficiency while maintaining luxury service standards. Optimize labor scheduling based on occupancy forecasts and operational requirements. Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness. Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</p><p>Team Leadership &amp; Talent Development: Lead, motivate and develop a high-performing housekeeping leadership team. Foster a culture of collaboration, accountability and continuous improvement. Recruit, train and retain talented Heartists while promoting employee engagement. Develop succession plans and identify future departmental leaders. Conduct regular coaching, performance evaluations and career development discussions.</p><p>Cross-Functional Collaboration Collaborate closely with Front Office to optimize room readiness and guest satisfaction. Work with Engineering to ensure preventive maintenance programs support guestroom quality. Support Food &amp; Beverage and Events teams during major functions and VIP events. Coordinate with Talent &amp; Culture to ensure workforce planning and training objectives are achieved.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</p><p>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</p><p>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</p><p>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</p><p>Excellent communication, leadership and stakeholder management skills.</p><p>Proficiency in hotel property management systems and housekeeping technologies.</p><p>Fluent in English; Arabic is an advantage.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Culinary is responsible for leading and overseeing all culinary operations at Sofitel Jabal Omar Makkah, ensuring the highest standards of food quality, creativity, consistency, hygiene, and operational excellence across all outlets, banqueting operations, and culinary areas.</p><p>Key Responsibilities, among others;</p><p>Culinary Strategy &amp; Innovation: Develop and implement the overall culinary vision and strategy for Sofitel Jabal Omar Makkah in alignment with the hotel s business objectives and Sofitel brand DNA. Lead the creation of innovative menus across restaurants, banquets, in-room dining, and special events, ensuring a balance between international cuisine, local Saudi flavours, and guest preferences. Ensure culinary offerings reflect the expectations of a luxury international clientele, including guests from diverse cultural and religious backgrounds. Drive continuous improvement of food concepts, presentation standards, recipes, and culinary techniques. Collaborate with the Food &amp; Beverage leadership team to develop destination dining experiences and enhance guest satisfaction.</p><p>Culinary Operations Management: Oversee all kitchen operations, ensuring consistency in food quality, taste, presentation, portion control, and service delivery. Establish and maintain world-class culinary standards across all production areas. Ensure smooth execution of high-volume operations, including buffet services, banquets, VIP functions, and large-scale religious tourism periods. Conduct regular kitchen inspections, quality checks, and operational reviews to ensure compliance with brand standards. Ensure effective coordination between culinary, stewarding, purchasing, and Food &amp; Beverage teams.</p><p>Food Quality, Hygiene &amp; Safety: Ensure full compliance with HACCP, food safety regulations, hygiene standards, and Accor operational requirements. Maintain the highest standards of cleanliness, food handling, storage, and preparation practices. Ensure all culinary teams are trained and fully compliant with food safety procedures. Implement processes to continuously improve food quality and reduce operational risks.</p><p>Financial Performance &amp; Cost Control: Take full ownership of culinary financial performance, including food cost, labour productivity, and operational efficiency. Develop and manage culinary budgets, forecasts, and action plans to achieve financial objectives. Monitor food cost performance through effective menu engineering, recipe costing, portion control, and waste reduction initiatives. Partner with Purchasing and Finance teams to optimize supplier relationships and ensure best-value procurement. Identify opportunities for cost optimization without compromising guest experience or product quality.</p><p>Leadership &amp; Talent Development: Lead, coach, and develop a large multicultural culinary team through effective communication, mentoring, and performance management. Create a culture of excellence, creativity, accountability, and continuous learning. Develop succession plans and support career growth opportunities for culinary talents. Ensure all Heartists are trained on culinary standards, safety procedures, and Sofitel service culture. Promote diversity, inclusion, and employee engagement within the culinary department.</p><p>Sustainability &amp; Responsible Practices: Drive sustainable culinary practices, including waste reduction, responsible sourcing, and efficient resource management. Support Accor sustainability commitments through environmentally responsible kitchen operations. Encourage innovation in sustainable menus and responsible food production.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's degree or culinary qualification</p><p>Minimum 10 years of culinary experience within luxury hotels, with significant experience in a senior culinary leadership role.</p><p>Strong background in banqueting, buffet operations, and high-volume food production.</p><p>Excellent knowledge of international cuisines, culinary trends, and menu development.</p><p>Strong understanding of food cost control, budgeting, forecasting, and operational profitability.</p><p>Experience with HACCP, food safety standards, and halal food requirements.</p><p>Fluent in English, Arabic is an advantage</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading company specializing in Hospitality and Hotel Management located in Makkah. The Director of Hospitality will Develop plans and procedures for hospitality operations within the entity in alignment with operational plans and set objectives and Monitor all approved processes and ensure the availability of all technical and human resources to guarantee smooth daily operations with maximum efficiency and effectiveness. Location: Makkah, Saudi Arabia Key Responsibilities: Develop, establish, and coordinate operational plans and procedures for hospitality department staff, define roles and responsibilities, and distribute tasks accordingly. Provide general oversight of hospitality teams' performance, ensure adherence to approved hospitality standards, monitor workflow and procedures, and verify that service levels meet established quality standards. Monitor and evaluate the cleanliness of food and beverage preparation areas, ensuring full compliance with all hygiene, occupational safety, and relevant standards. Oversee technical and periodic reports on operational challenges and issues, propose appropriate solutions, and recommend corrective actions. Review and assess inventory levels of raw materials required for food and beverage preparation, and ensure their availability in sufficient quantities to prevent any shortages.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's degree in Hotel Management, Hospitality, or a related field.</li><li>Minimum of 15 years of experience in hospitality operations within the relevant functional scope.</li><li>Proven track record in managing large-scale hospitality operations with multiple properties or high-capacity facilities.</li><li>Strong knowledge of Hajj and Umrah operational cycles, seasonal demand fluctuations, and crowd management logistics.</li><li>Experience in leading and developing multicultural teams in a fast-paced hospitality environment.</li><li>Expertise in quality assurance and continuous improvement methodologies within food and beverage services.</li><li>Strong understanding of health, safety, and food hygiene regulations (HACCP, ISO, or equivalent certifications).</li><li>Excellent communication and stakeholder management skills, with the ability to coordinate with internal departments and external suppliers.</li><li>Proficiency in hospitality management systems and ERP software (e.g., Oracle, SAP, Micros, or similar).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Department: Revenue Management &amp; Reservations</span></p><p>Reports To: Director of Revenue Management</p><p>Location: M venpick Hotel &amp; Residence Hajar Tower Makkah</p><p>Hotel Brand: M venpick by Accor</p><p>Position Summary</p><p>The Director of Reservations is responsible for leading the Reservations Department and ensuring the effective management of room reservations, inventory control, and reservation systems to maximize conversion, optimize room availability, and deliver exceptional service. The role works closely with the Director of Revenue Management, Sales, Front Office, Revenue, and Distribution teams to ensure reservation accuracy, inventory integrity, and seamless guest experiences, particularly during high-demand periods including Hajj, Ramadan, and Umrah.</p><p><b>Key Responsibilities</b></p><p>Reservations Operations</p><ul><li>Lead and manage the daily operations of the Reservations Department.</li><li>Ensure all reservations are processed accurately and within brand standards.</li><li>Maintain reservation quality, guest communication, and response times.</li><li>Supervise reservation team and ensure service excellence.</li><li>Monitor reservation queues and booking turnaround times.</li><li>Handle VIP, group, and complex reservation requests.</li><li>Ensure reservation policies are consistently followed.</li></ul><p>Inventory &amp; Availability Management</p><ul><li>Manage room inventory in coordination with the Revenue Management team.</li><li>Ensure room availability is accurately reflected across all booking channels.</li><li>Monitor room allocation, restrictions, stop-sell periods, and overbooking levels.</li><li>Coordinate room releases during Hajj, Ramadan, and peak demand periods.</li><li>Ensure rate codes, packages, and promotions are loaded correctly.</li></ul><p>Distribution Systems</p><ul><li>Ensure accurate setup and maintenance of Opera PMS and Accor reservation systems.</li><li>Coordinate with Distribution and Revenue teams regarding channel connectivity.</li><li>Monitor reservation interfaces and system performance.</li><li>Ensure reservation data integrity across all systems.</li></ul><p>Revenue Support</p><ul><li>Support the Director of Revenue Management in implementing approved pricing strategies.</li><li>Monitor pickup trends and booking pace.</li><li>Prepare daily reservation and pickup reports.</li><li>Identify unusual booking patterns and communicate them promptly.</li><li>Assist with forecasting by providing reservation insights and booking trends.</li></ul><p>Team Leadership</p><ul><li>Recruit, train, coach, and develop the Reservations team.</li><li>Conduct performance evaluations and continuous coaching.</li><li>Ensure compliance with Accor brand standards.</li><li>Build a high-performing, guest-focused reservations team.</li></ul><p>Cross Functional Collaboration</p><ul><li>Work closely with Front Office to ensure room readiness and arrival planning.</li><li>Coordinate with Sales regarding group blocks and contracted allocations.</li><li>Support Finance with reservation audits when required.</li><li>Collaborate with Marketing regarding promotional offers and campaigns.</li></ul><p>Reporting</p><ul><li>Prepare daily pickup reports.</li><li>Produce weekly reservation performance reports.</li><li>Monitor booking pace against forecast.</li><li>Track reservation conversion.</li><li>Analyze booking source performance.</li><li>Monitor cancellations and no-show trends.</li></ul><p>Enjoy discounted Heartist rates across Accor s global network of 5,600 properties and 10,000 food &amp; beverage venues.</p><p>Access continuous learning and development through Accor s Revenue Management Academy and leadership programs.</p><p>Opportunity to grow your career globally across 45+ Accor brands in over 110 countries.</p><p>Work with industry-leading tools including the IDeaS Revenue Management Platform .</p><p>Be part of one of Makkah s most iconic hotels, serving guests from all over the world.</p><p>Why work for Accor?</p><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Hotel Management, Business, or related field.</li><li>3 5 years of experience in revenue and reservation management roles within a luxury or upper-upscale hotel environment (Accor experience preferred).</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li><li>Experience with IDeaS Revenue Management System and Opera PMS highly desirable.</li><li>In-depth knowledge of online distribution channels, OTA management, and dynamic pricing models.</li><li>Excellent communication, presentation, and collaboration skills.</li><li>Fluent in English ; proficiency in Arabic is an advantage.</li><li>High level of integrity, attention to detail, and ability to perform under pressure especially during peak seasons.</li></ul><p></p></section>

<h3 >About the Role</h3> <p >Etesalat Innovations is seeking a <strong >Senior Sales Account Manager</strong> specializing in Enterprise Infrastructure &amp; Data Center Solutions. This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role is central to driving business growth by developing strategic accounts and leading the sales cycle for significant IT infrastructure and systems integration projects.</p> <h3 >Role Purpose and Scope</h3> <p >The primary purpose of this role is to expand Etesalat Innovations' market presence within enterprise and public sectors. The Senior Sales Account Manager will be responsible for building a robust sales pipeline and securing large-scale projects. This involves owning the entire sales lifecycle, from initial opportunity identification through to contract award and seamless handover to the delivery teams.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and manage a healthy sales pipeline specifically for enterprise infrastructure solutions.</li> <li >Identify and secure new business opportunities across both enterprise and government sectors.</li> <li >Manage strategic customer accounts and cultivate long-term executive relationships with key stakeholders such as CIOs, CTOs, CISOs, and procurement teams.</li> <li >Lead the complete sales lifecycle, encompassing qualification, comprehensive proposal development, negotiation, contract closure, and project handover.</li> <li >Work closely with presales, solution architects, vendors, legal, finance, delivery, and project teams to ensure cohesive solution delivery.</li> <li >Position Etesalat Innovations as a trusted technology partner, emphasizing integrated solutions over mere product reselling.</li> <li >Maintain accuracy in CRM systems, manage sales forecasting, ensure commercial governance, and prioritize customer satisfaction.</li> </ul> <h3 >Solutions Portfolio</h3> <p >The successful candidate will be responsible for selling integrated solutions that cover a broad range of IT infrastructure and services, including:</p> <ul > <li >Enterprise Networking</li> <li >Cybersecurity</li> <li >Data Center Infrastructure</li> <li >Compute, Storage &amp; Virtualization</li> <li >Systems Integration</li> <li >Professional &amp; Managed Services</li> </ul> <h3 >Strategic Impact and Collaboration</h3> <p >This role directly impacts Etesalat Innovations' strategic growth by owning key customer accounts and leading major technology pursuits. The Senior Sales Account Manager will influence commercial decisions and contribute significantly to the company's expansion in Enterprise Infrastructure, Cybersecurity, Networking, and Systems Integration. Effective collaboration with various internal and external teams is essential to achieving these objectives.</p> <h3 >Candidate Requirements</h3> <p >Candidates should possess <strong >5 to 10 years of experience</strong> in sales account management, specifically within enterprise infrastructure and data center solutions. A proven track record of developing strategic accounts, building sales pipelines, and closing large IT projects is required for this full-time position.</p>

<h3 >About Basamh Group and the Role</h3> <p >Basamh Group, with over 75 years of experience, is a leading brand builder and distributor headquartered in Jeddah, Saudi Arabia, with operations extending to Makkah. The group is dedicated to fostering growth for individuals and companies, driven by values of true ownership, passion to grow, transparency, and family spirit. We are seeking a <strong >Senior Manager Business Intelligence</strong> to join our team in a full-time capacity, requiring 2-5 years of relevant experience.</p> <h3 >Role Overview</h3> <p >The Senior Manager Business Intelligence will lead strategic market research and intelligence efforts. This role is critical for informing business-critical decisions and fueling innovation within the fast-moving consumer goods (FMCG) environment of a trusted and established food brand in Saudi Arabia.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead cross-functional research initiatives to uncover unmet consumer needs, category white spaces, and innovation opportunities.</li> <li >Design and oversee concept testing, product testing, and volumetric forecasting for new product development (NPD).</li> <li >Drive end-to-end packaging research, from design assessment to shelf performance analysis.</li> <li >Utilize qualitative and quantitative research methods, ensuring outputs directly inform pipeline decisions.</li> <li >Spearhead digital trend scouting to monitor emerging ingredients, product formats, and culinary movements relevant to the GCC market.</li> <li >Facilitate co-creation workshops and design sprints with consumers, chefs, or trade partners.</li> <li >Serve as the senior liaison for Goody Culinary Solutions (GCS), embedding actionable insights into foodservice innovation strategies.</li> <li >Develop a future-focused insight framework that integrates data from multiple sources (*, GlobalData, Kantar, Nielsen, Euromonitor).</li> <li >Synthesize market, category, and macroeconomic trends into strategic insights that guide the brand’s portfolio and marketing strategies.</li> <li >Evaluate the impact of local and global socio-cultural trends on consumer behavior and preferences in Saudi Arabia and the GCC.</li> <li >Partner with brand, marketing, R&amp;D, and commercial teams to ensure insights shape strategic planning and resource allocation.</li> <li >Challenge business assumptions and drive strategic conversations by presenting data-backed viewpoints.</li> <li >Build compelling narratives that connect insights to business implications and innovation roadmaps.</li> <li >Lead end-to-end research project execution—from scope definition and agency selection to insight activation.</li> <li >Vet and manage third-party research vendors to ensure quality, timeliness, and cost-effectiveness.</li> <li >Continuously evaluate and refine research methodologies, ensuring relevance and business impact.</li> <li >Ensure insights function adheres to ethical research practices and aligns with internal compliance protocols.</li> <li >Mentor junior team members and elevate internal research capabilities through coaching and knowledge sharing.</li> <li >Champion a consumer-centric mindset across the organization by embedding insight-led decision making in key processes.</li> <li >Organize insight-sharing forums and cross-functional learning sessions to drive organizational curiosity.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A proven track record of delivering actionable insights and influencing senior stakeholders.</li> <li >Strong experience working with both traditional and digital research methodologies.</li> <li >Advanced degrees such as an MBA, Master’s in Consumer Behavior, or Market Research are considered a plus.</li> </ul> <h3 >Working Environment at Basamh Group</h3> <p >Basamh Group is committed to fostering a culture of continuous growth and development. We support our employees through hands-on learning, comprehensive online resources, interactive training, and personalized coaching. Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive.</p> <h3 >Location and Work Type</h3> <p >This full-time position is based in Jeddah, with responsibilities extending to Makkah, Saudi Arabia.</p>

<h3 >About the Role</h3> <p >ORH Assessment is conducting an international search for a senior operational leader to assume the strategic role of <strong >O&amp;M &amp; Performance Director</strong>. This full-time position is based in Jeddah, Makkah, Saudi Arabia, and operates within a large-scale water and wastewater services environment. The Director will be instrumental in driving operational excellence and performance improvements across critical service areas.</p> <h3 >Key Responsibilities</h3> <p >The successful candidate will be responsible for driving measurable and sustainable operational performance, with a primary focus on the following areas:</p> <ul > <li >Leading initiatives for Non-Revenue Water (NRW) reduction.</li> <li >Enhancing network efficiency, pressure management, and service continuity.</li> <li >Ensuring high standards of drinking water and wastewater quality.</li> <li >Improving customer satisfaction and service reliability.</li> <li >Achieving defined operational and contractual Key Performance Indicators (KPIs).</li> </ul> <h3 >Operational Context and Challenges</h3> <p >This is a highly operational leadership position that requires the ability to translate technical expertise into tangible performance improvements. The role operates within a complex institutional environment involving multiple stakeholders, approval levels, and dependencies. Success in this position demands a combination of operational credibility, resilience, pragmatism, and strong stakeholder management skills.</p> <h3 >Candidate Profile and Experience</h3> <p >We are seeking a senior water and wastewater professional with a minimum of <strong >10 years of experience</strong> in the field. The ideal candidate will demonstrate:</p> <ul > <li >Proven responsibility for large-scale water and wastewater operations.</li> <li >Experience within an international water utility operator, concession, Management, Operation, and Maintenance (MOM), or O&amp;M environment.</li> <li >A strong track record of delivering operational and contractual KPIs.</li> <li >Demonstrated expertise in NRW, leakage, metering, and pressure management.</li> <li >Experience in improving service continuity, network efficiency, and reliability.</li> <li >Exposure to water/wastewater quality and customer satisfaction management.</li> <li >Experience leading large, multicultural, and technically diverse teams.</li> </ul> <h3 >Required Skills and Attributes</h3> <p >Beyond technical expertise, the role requires specific interpersonal and professional attributes:</p> <ul > <li >Strong stakeholder management capabilities, particularly in complex institutional environments.</li> <li >Operational credibility, resilience, and a pragmatic approach to problem-solving.</li> <li >Willingness to relocate to Jeddah, Saudi Arabia.</li> </ul> <h3 >Application Information</h3> <p >This full-time position offers an opportunity to lead significant operational improvements within a critical infrastructure sector in Saudi Arabia. Qualified candidates are encouraged to apply.</p>

<h3 >About the Role</h3> <p >Saudia Dairy &amp; Foodstuff Company (SADAFCO) is seeking an <strong >Associate Director Key Accounts</strong> to lead and expand its strategic partnerships with major national and regional key accounts. Based in Jeddah and Makkah, this full-time role involves overseeing a portfolio of accounts and the teams managing them. The Associate Director is responsible for translating commercial strategy into account-level execution, driving sustainable, profitable growth, and elevating customer relationships to senior decision-maker levels.</p> <h3 >Key Responsibilities</h3> <ul > <li >Own the overall relationship strategy for a portfolio of key accounts, acting as the senior escalation point and executive-level relationship holder.</li> <li >Set the account prioritization framework, ensuring resources and investment are directed toward high-value growth opportunities.</li> <li >Represent the company in senior-level business reviews, top-to-top meetings, and strategic negotiations with customer leadership.</li> <li >Lead or directly oversee the negotiation of major commercial agreements, trading terms, and annual contracts with key customers.</li> <li >Build and maintain senior-level relationships with customer decision-makers to secure long-term, mutually beneficial partnerships.</li> <li >Anticipate market and customer shifts and proactively adjust account strategy.</li> </ul> <h3 >Team Leadership and Development</h3> <ul > <li >Lead, coach, and develop a team of Key Account Managers, setting clear KPIs and holding the team accountable for account performance.</li> <li >Conduct performance management, talent development, and succession planning within the team.</li> <li >Build commercial and negotiation capability across the team through coaching, structured reviews, and knowledge-sharing.</li> <li >Ensure consistent standards of account planning, forecasting, and reporting quality across all managed accounts.</li> </ul> <h3 >Commercial Strategy and Financial Oversight</h3> <ul > <li >Own the annual joint business planning (JBP) process across the account portfolio, ensuring plans are data-backed and aligned with overall commercial and category strategy.</li> <li >Set portfolio-level trade investment strategy and approve promotional/rebate budget allocation based on ROI and strategic priority.</li> <li >Own the portfolio's sales forecast and be accountable for its accuracy, working closely with Demand Planning and Supply Chain leadership.</li> <li >Manage portfolio-level P&amp;L performance (sales, trade spend ROI, market share, EBIT contribution) and report against targets to senior leadership.</li> <li >Review in-market execution trends across accounts, identifying systemic gaps and directing corrective strategies.</li> <li >Own governance of trade spend, rebates, and customer investment budgets across the portfolio, ensuring compliance with approved budgets and company policy.</li> <li >Partner with Finance on budget planning, claims audits, and reconciliation governance, ensuring financial integrity across all accounts.</li> <li >Approve deductions/disputes exceeding KAM authority and monitor deduction trends and aging across the portfolio.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >8–12 years of progressive experience in Sales or Key Account Management within FMCG or a similar industry.</li> <li >At least 2–3 years of experience in a people-management or team-lead capacity.</li> <li >Proven track record managing large, complex national accounts and multi-million-value trade budgets.</li> <li >Advanced Microsoft Office skills, particularly Excel, and comfort working with BI/reporting tools.</li> </ul> <h3 >Required Competencies</h3> <ul > <li >Strategic thinking with strong commercial and financial acumen (P&amp;L ownership level).</li> <li >Senior-level negotiation and executive relationship management skills.</li> <li >Demonstrated people leadership abilities, including coaching, performance management, and team development.</li> <li >Advanced analytical skills, capable of translating portfolio data into strategic recommendations.</li> <li >Strong cross-functional influence, particularly with Finance, Supply Chain, Marketing, and senior leadership.</li> <li >Executive presence and communication skills, including comfort presenting to senior internal and external stakeholders.</li> <li >Change management and resilience in navigating complex, high-stakes account situations.</li> </ul>

<p>Lead and manage all Rooms Division departments to achieve operational excellence. Ensure exceptional guest satisfaction by maintaining high service standards and promptly resolving guest concerns. Develop and implement departmental policies, procedures, and service standards. Monitor occupancy, room inventory, and revenue opportunities in collaboration with the Revenue and Sales teams. Prepare and manage departmental budgets, forecasts, and financial performance. Analyze operational reports, guest feedback, and KPIs to drive continuous improvement. Recruit, train, coach, and evaluate department managers and team members. Ensure compliance with health, safety, security, and brand standards. Coordinate with Engineering, Food &amp; Beverage, Sales &amp; Marketing, and other departments to deliver seamless guest experiences. Conduct regular inspections of guest rooms, public areas, and back-of-house facilities. Manage labor costs, scheduling, productivity, and departmental expenses. Lead quality assurance initiatives and support hotel audits and inspections. Handle VIP arrivals, special requests, and service recovery for guest issues.</p><p><strong>Desired Candidate Profile</strong></p><p>years of progressive hotel operations experience, including leadership in Front Office and Housekeeping. Previous experience as a Rooms Division Manager, Executive Housekeeper, Front Office Manager, or Assistant Director of Rooms is preferred. Strong knowledge of hotel operations, revenue management principles, and guest service standards. Experience with Property Management Systems (PMS) such as Opera or similar platforms. Excellent leadership, communication, and problem-solving skills. experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations &amp; Strategy:</p><ul><li>Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives.</li><li>Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services.</li><li>Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations.</li><li>Establish departmental objectives, operational procedures and service standards that promote operational excellence.</li><li>Continuously evaluate and improve housekeeping processes, productivity and service delivery.</li><li>Ensure readiness during peak occupancy periods, major events.</li></ul><p>Guest Experience &amp; Luxury Standards:</p><ul><li>Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas.</li><li>Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise.</li><li>Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance.</li><li>Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests.</li><li>Promote personalized service through attention to detail and proactive guest engagement.</li><li>Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</li></ul><p>Quality Assurance &amp; Compliance:</p><ul><li>Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements.</li><li>Conduct regular inspections of guestrooms, public areas and back-of-house facilities.</li><li>Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations.</li><li>Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance.</li><li>Lead departmental readiness for quality audits and inspections.</li></ul><p>Laundry, Linen &amp; Asset Management:</p><ul><li>Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen.</li><li>Develop effective linen management strategies to optimize inventory and reduce losses.</li><li>Monitor linen quality, replacement cycles and operating costs.</li><li>Ensure housekeeping equipment is properly maintained and replaced as required.</li><li>Implement effective inventory control procedures for operating supplies and equipment.</li></ul><p>Financial &amp; Operational Performance:</p><ul><li>Prepare and manage the departmental budget, forecasts and capital expenditure plans.</li><li>Monitor payroll, productivity, staffing levels and departmental expenses.</li><li>Identify opportunities to improve operational efficiency while maintaining luxury service standards.</li><li>Optimize labor scheduling based on occupancy forecasts and operational requirements.</li><li>Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness.</li><li>Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</li></ul><p>Team Leadership &amp; Talent Development:</p><ul><li>Lead, motivate and develop a high-performing housekeeping leadership team.</li><li>Foster a culture of collaboration, accountability and continuous improvement.</li><li>Recruit, train and retain talented Heartists while promoting employee engagement.</li><li>Develop succession plans and identify future departmental leaders.</li><li>Conduct regular coaching, performance evaluations and career development discussions.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Front Office to optimize room readiness and guest satisfaction.</li><li>Work with Engineering to ensure preventive maintenance programs support guestroom quality.</li><li>Support Food &amp; Beverage and Events teams during major functions and VIP events.</li><li>Coordinate with Talent &amp; Culture to ensure workforce planning and training objectives are achieved.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</li><li>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</li><li>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</li><li>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</li><li>Excellent communication, leadership and stakeholder management skills.</li><li>Proficiency in hotel property management systems and housekeeping technologies.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>

<p>We are seeking an experienced and results-driven Director of Sales &amp; Marketing to lead the commercial strategy of a large-scale hotel operation in Makkah, with a primary focus on the Hajj and Umrah markets, religious tourism, individual travelers, and group business . The Director of Sales &amp; Marketing will be responsible for developing and executing comprehensive sales and marketing strategies to maximize occupancy, revenue, market share, and profitability throughout the Hajj and Umrah seasons. The successful candidate will have strong knowledge of the Makkah hospitality and religious tourism market , with an established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and key international source markets. Key Responsibilities Develop and implement short-term and long-term sales and marketing strategies with a strong focus on Hajj, Umrah, religious tourism, individual travelers, and group business. Establish measurable sales targets, KPIs, and action plans for the Sales &amp; Marketing team. Drive business from key Hajj and Umrah source markets and continuously identify opportunities to expand the hotel's geographical market reach. Develop and maintain strong relationships with Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, group organizers, and other key partners . Identify and secure new group and individual Umrah business while strengthening relationships with existing high-producing accounts. Develop specific commercial strategies for Hajj, Ramadan, peak Umrah periods, and other key religious seasons . Conduct regular market research and competitor analysis to understand demand patterns, pricing, market positioning, and emerging opportunities. Monitor competitor hotels, market trends, group movements, and Hajj and Umrah demand to recommend timely commercial actions. Work closely with Revenue Management to optimize pricing, inventory, length of stay, group allocation, market segmentation, and business mix. Evaluate group requests and business opportunities based on revenue potential, profitability, displacement, and overall hotel strategy. Develop and manage the annual Sales &amp; Marketing budget and commercial action plan . Analyze the return on investment of sales trips, international roadshows, trade events, marketing campaigns, and business development activities. Conduct regular sales missions and business development activities in strategic domestic and international source markets. Represent the hotel at relevant Hajj and Umrah exhibitions, travel trade events, workshops, roadshows, and networking opportunities . Maintain close relationships with key decision-makers and partners within the religious tourism sector. Monitor account production, room nights, average rates, revenue contribution, conversion, and overall account performance. Identify underperforming accounts and markets and implement corrective commercial action plans. Develop strategies to increase direct and individual Umrah bookings alongside contracted group business. Work closely with Revenue, Reservations, Front Office, Finance, and Operations to ensure commercial commitments and group requirements are effectively delivered. Ensure contracts, rates, allocations, payment terms, and commercial agreements are properly managed and aligned with hotel objectives. Prepare regular commercial reports, forecasts, market intelligence, and performance analysis for hotel leadership. Lead, coach, motivate, and develop the Sales &amp; Marketing team to maintain a strong performance and accountability culture. Ensure all Sales &amp; Marketing activities comply with Accor brand standards, commercial guidelines, policies, and procedures . Key Competencies Hajj &amp; Umrah Market Expertise Religious Tourism Sales Group &amp; Individual Business Development Strategic Commercial Planning Key Account Management Revenue &amp; Profitability Focus Market Intelligence &amp; Competitor Analysis Contract Negotiation Leadership &amp; Team Development International Market Development Data-Driven Decision-Making Stakeholder &amp; Partner Relationship Management</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field. Proven senior-level Sales &amp; Marketing experience within the hospitality industry , preferably in Makkah or the Saudi Arabian religious tourism market. Strong knowledge and experience in the Hajj and Umrah business is highly preferred. Established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and group business . Strong knowledge of major domestic and international source markets for Hajj and Umrah. Demonstrated ability to generate and develop high-volume group and individual religious tourism business . Strong understanding of hotel pricing, revenue management, contracting, forecasting, market segmentation, and distribution. Excellent commercial, negotiation, analytical, and financial skills. Strong leadership skills with proven experience in managing and developing Sales &amp; Marketing teams. Ability to build and maintain long-term relationships with key accounts and business partners. Strong communication, presentation, and negotiation skills. Excellent command of English; Arabic language skills are highly advantageous . Willingness to travel domestically and internationally for sales missions, exhibitions, and key account development.</p>

<p>We are seeking an experienced and results-driven Director of Sales &amp; Marketing to lead the commercial strategy of a large-scale hotel operation in Makkah, with a primary focus on the Hajj and Umrah markets, religious tourism, individual travelers, and group business . The Director of Sales &amp; Marketing will be responsible for developing and executing comprehensive sales and marketing strategies to maximize occupancy, revenue, market share, and profitability throughout the Hajj and Umrah seasons. The successful candidate will have strong knowledge of the Makkah hospitality and religious tourism market , with an established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and key international source markets.</p><p>Key Responsibilities</p><ul><li>Develop and implement short-term and long-term sales and marketing strategies with a strong focus on Hajj, Umrah, religious tourism, individual travelers, and group business.</li><li>Establish measurable sales targets, KPIs, and action plans for the Sales &amp; Marketing team.</li><li>Drive business from key Hajj and Umrah source markets and continuously identify opportunities to expand the hotel's geographical market reach.</li><li>Develop and maintain strong relationships with Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, group organizers, and other key partners .</li><li>Identify and secure new group and individual Umrah business while strengthening relationships with existing high-producing accounts.</li><li>Develop specific commercial strategies for Hajj, Ramadan, peak Umrah periods, and other key religious seasons .</li><li>Conduct regular market research and competitor analysis to understand demand patterns, pricing, market positioning, and emerging opportunities.</li><li>Monitor competitor hotels, market trends, group movements, and Hajj and Umrah demand to recommend timely commercial actions.</li><li>Work closely with Revenue Management to optimize pricing, inventory, length of stay, group allocation, market segmentation, and business mix.</li><li>Evaluate group requests and business opportunities based on revenue potential, profitability, displacement, and overall hotel strategy.</li><li>Develop and manage the annual Sales &amp; Marketing budget and commercial action plan .</li><li>Analyze the return on investment of sales trips, international roadshows, trade events, marketing campaigns, and business development activities.</li><li>Conduct regular sales missions and business development activities in strategic domestic and international source markets.</li><li>Represent the hotel at relevant Hajj and Umrah exhibitions, travel trade events, workshops, roadshows, and networking opportunities .</li><li>Maintain close relationships with key decision-makers and partners within the religious tourism sector.</li><li>Monitor account production, room nights, average rates, revenue contribution, conversion, and overall account performance.</li><li>Identify underperforming accounts and markets and implement corrective commercial action plans.</li><li>Develop strategies to increase direct and individual Umrah bookings alongside contracted group business.</li><li>Work closely with Revenue, Reservations, Front Office, Finance, and Operations to ensure commercial commitments and group requirements are effectively delivered.</li><li>Ensure contracts, rates, allocations, payment terms, and commercial agreements are properly managed and aligned with hotel objectives.</li><li>Prepare regular commercial reports, forecasts, market intelligence, and performance analysis for hotel leadership.</li><li>Lead, coach, motivate, and develop the Sales &amp; Marketing team to maintain a strong performance and accountability culture.</li><li>Ensure all Sales &amp; Marketing activities comply with Accor brand standards, commercial guidelines, policies, and procedures .</li></ul><p>Key Competencies</p><ul><li>Hajj &amp; Umrah Market Expertise</li><li>Religious Tourism Sales</li><li>Group &amp; Individual Business Development</li><li>Strategic Commercial Planning</li><li>Key Account Management</li><li>Revenue &amp; Profitability Focus</li><li>Market Intelligence &amp; Competitor Analysis</li><li>Contract Negotiation</li><li>Leadership &amp; Team Development</li><li>International Market Development</li><li>Data-Driven Decision-Making</li><li>Stakeholder &amp; Partner Relationship Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</p><p>Proven senior-level Sales &amp; Marketing experience within the hospitality industry , preferably in Makkah or the Saudi Arabian religious tourism market.</p><p>Strong knowledge and experience in the Hajj and Umrah business is highly preferred.</p><p>Established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and group business .</p><p>Strong knowledge of major domestic and international source markets for Hajj and Umrah.</p><p>Demonstrated ability to generate and develop high-volume group and individual religious tourism business .</p><p>Strong understanding of hotel pricing, revenue management, contracting, forecasting, market segmentation, and distribution.</p><p>Excellent commercial, negotiation, analytical, and financial skills.</p><p>Strong leadership skills with proven experience in managing and developing Sales &amp; Marketing teams.</p><p>Ability to build and maintain long-term relationships with key accounts and business partners.</p><p>Strong communication, presentation, and negotiation skills.</p><p>Excellent command of English; Arabic language skills are highly advantageous .</p><p>Willingness to travel domestically and internationally for sales missions, exhibitions, and key account development.</p>

<p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><p>We are looking for a passionate and experienced Assistant Director of Revenue ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology. As Assistant Director of Revenue , you will collaborate closely with Sales, Marketing and Reservations teams, to optimize our revenue performance and achieve our business goals. You will formulate and execute revenue strategies, manage inventory, and collaborate with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career as a Heartist .</p><p>You will:</p><ul><li>Develop and implement revenue strategies for the hotel.</li><li>Monitor competitor pricing and market trends to adjust strategies.</li><li>Lead the weekly/bi-weekly Revenue Management meetings, providing insights based on reporting data.</li><li>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</li><li>Conduct regular performance reviews and optimize pricing and inventory.</li><li>Mentor, coach and develop junior team members in revenue management practices.</li><li>Collaborate with sales, finance, and front office teams to achieve revenue goals.</li><li>Ensure reservations are well managed and coordinate with the reservations team.</li><li>Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.</li><li>Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.</li><li>Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</li></ul><p>Additional Information</p><p>Enjoy discounted Heartist rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers. Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy. Continuous learning and investment into your capability, including Accor s Revenue Management Academy certification. Work with sector-leading IDeaS revenue management platform</p><p>This role requires:</p><ul><li>Fluency in English</li><li>To be eligible to enter and work in Makkah (Muslims only).</li></ul><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>1-3 years of experience in revenue management roles. Proven ability to work independently while also thriving in collaborative team environments. Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth. Proficient in revenue management principles. IDeaS Revenue Management Platform experience highly desirable. Strong understanding of the distribution landscape, online travel agencies, and emerging market trends. A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders. Being curious and open-minded.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Food &amp; Beverage is responsible for leading the overall Food &amp; Beverage strategy and operations of Sofitel Jabal Omar Makkah, ensuring exceptional culinary experiences, luxury service standards and sustainable commercial performance across all restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary operations. Working closely with the Executive Chef, Commercial, Finance, Operations and Talent &amp; Culture teams, the Director develops innovative dining concepts, drives operational excellence and delivers outstanding guest experiences while maximizing profitability, productivity and service quality. Acting as both a business leader and brand ambassador, the Director ensures every Food &amp; Beverage experience reflects Sofitel's French Zest, luxury hospitality standards and the cultural significance of Makkah.</p><p>Key Responsibilities, among others;</p><p>Food &amp; Beverage Strategy &amp; Operations:</p><ul><li>Develop and execute the annual Food &amp; Beverage strategy aligned with the hotel's business objectives, brand standards and financial goals.</li><li>Lead all Food &amp; Beverage operations, including restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary services.</li><li>Ensure each outlet operates as an independent and profitable business while maintaining consistent luxury service standards.</li><li>Continuously evaluate and enhance operational efficiency, service delivery and guest satisfaction.</li><li>Ensure operational readiness during peak occupancy periods, Ramadan, Hajj, Umrah and other high-demand religious seasons.</li><li>Foster innovation by introducing new concepts, promotions and dining experiences that strengthen the hotel's market position.</li></ul><p>Guest Experience &amp; Luxury Service:</p><ul><li>Deliver exceptional dining experiences that consistently exceed guest expectations.</li><li>Champion Sofitel's Food &amp; Beverage philosophy, luxury rituals and personalized service culture.</li><li>Monitor guest satisfaction, online reviews and quality indicators, implementing continuous improvement initiatives.</li><li>Personally engage with VIP guests, owners, dignitaries and key stakeholders to strengthen guest relationships.</li><li>Ensure seamless coordination between culinary and service teams to deliver memorable dining experiences.</li></ul><p>Commercial Performance &amp; Revenue Growth:</p><ul><li>Develop commercial initiatives that maximize revenue across all Food &amp; Beverage outlets.</li><li>Collaborate with the Commercial team to drive restaurant promotions, seasonal campaigns, destination dining experiences and strategic partnerships.</li><li>Identify new business opportunities and emerging market trends to enhance revenue generation.</li><li>Optimize outlet profitability through menu engineering, pricing strategies and product innovation.</li></ul><p>Financial Management:</p><ul><li>Prepare and manage the annual departmental budget, forecasts and capital expenditure plans.</li><li>Ensure departmental expenses remain within approved budgets while maintaining luxury service standards.</li><li>Monitor food cost, beverage cost, labor cost and operating expenses through proactive financial controls.</li><li>Drive continuous productivity improvements without compromising guest experience.</li></ul><p>Culinary Excellence &amp; Innovation:</p><ul><li>Partner closely with the Executive Chef to develop innovative culinary offerings aligned with Sofitel's luxury positioning.</li><li>Ensure menus remain relevant, profitable and reflective of evolving guest preferences.</li><li>Support the development of signature dining concepts and seasonal culinary experiences.</li><li>Encourage creativity and continuous innovation across all culinary operations.</li><li>Ensure consistency in food presentation, quality and service delivery.</li></ul><p>Quality Assurance, Hygiene &amp; Compliance:</p><ul><li>Maintain full compliance with Sofitel brand standards, LQA standards and corporate operating procedures.</li><li>Ensure all Food Safety Management Systems comply with local regulations and international best practices.</li><li>Oversee HACCP implementation, sanitation standards and hygiene audits.</li><li>Conduct regular inspections of all Food &amp; Beverage outlets and back-of-house facilities.</li><li>Ensure departmental readiness for internal and external quality audits.</li></ul><p>Procurement &amp; Inventory Management:</p><ul><li>Oversee procurement processes for Food &amp; Beverage products and operating equipment.</li><li>Ensure effective inventory management and stock control across all outlets.</li><li>Minimize waste through efficient purchasing, storage and production planning.</li><li>Monitor supplier performance to ensure consistent quality, pricing and service.</li><li>Support sustainable sourcing initiatives where appropriate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration, Culinary Management, Business Administration or a related field.</li><li>Minimum 10 years' experience in progressive Food &amp; Beverage leadership within luxury hotels</li><li>Proven experience managing complex Food &amp; Beverage operations with multiple outlets and large-scale banqueting.</li><li>Strong financial acumen with expertise in budgeting, forecasting, cost control and revenue optimization.</li><li>Comprehensive knowledge of luxury service standards, culinary trends, food safety and operational excellence.</li><li>Excellent communication, negotiation and stakeholder management skills.</li><li>Experience working within an international luxury hospitality brand.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Food &amp; Beverage is responsible for leading the overall Food &amp; Beverage strategy and operations of Sofitel Jabal Omar Makkah, ensuring exceptional culinary experiences, luxury service standards and sustainable commercial performance across all restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary operations. Working closely with the Executive Chef, Commercial, Finance, Operations and Talent &amp; Culture teams, the Director develops innovative dining concepts, drives operational excellence and delivers outstanding guest experiences while maximizing profitability, productivity and service quality. Acting as both a business leader and brand ambassador, the Director ensures every Food &amp; Beverage experience reflects Sofitel's French Zest, luxury hospitality standards and the cultural significance of Makkah.</p><p>Key Responsibilities, among others;</p><p>Food &amp; Beverage Strategy &amp; Operations:</p><ul><li>Develop and execute the annual Food &amp; Beverage strategy aligned with the hotel's business objectives, brand standards and financial goals.</li><li>Lead all Food &amp; Beverage operations, including restaurants, lounges, in-room dining, banqueting, catering, stewarding and culinary services.</li><li>Ensure each outlet operates as an independent and profitable business while maintaining consistent luxury service standards.</li><li>Continuously evaluate and enhance operational efficiency, service delivery and guest satisfaction.</li><li>Ensure operational readiness during peak occupancy periods, Ramadan, Hajj, Umrah and other high-demand religious seasons.</li><li>Foster innovation by introducing new concepts, promotions and dining experiences that strengthen the hotel's market position.</li></ul><p>Guest Experience &amp; Luxury Service:</p><ul><li>Deliver exceptional dining experiences that consistently exceed guest expectations.</li><li>Champion Sofitel's Food &amp; Beverage philosophy, luxury rituals and personalized service culture.</li><li>Monitor guest satisfaction, online reviews and quality indicators, implementing continuous improvement initiatives.</li><li>Personally engage with VIP guests, owners, dignitaries and key stakeholders to strengthen guest relationships.</li><li>Ensure seamless coordination between culinary and service teams to deliver memorable dining experiences.</li></ul><p>Commercial Performance &amp; Revenue Growth:</p><ul><li>Develop commercial initiatives that maximize revenue across all Food &amp; Beverage outlets.</li><li>Collaborate with the Commercial team to drive restaurant promotions, seasonal campaigns, destination dining experiences and strategic partnerships.</li><li>Identify new business opportunities and emerging market trends to enhance revenue generation.</li><li>Optimize outlet profitability through menu engineering, pricing strategies and product innovation.</li></ul><p>Financial Management:</p><ul><li>Prepare and manage the annual departmental budget, forecasts and capital expenditure plans.</li><li>Ensure departmental expenses remain within approved budgets while maintaining luxury service standards.</li><li>Monitor food cost, beverage cost, labor cost and operating expenses through proactive financial controls.</li><li>Drive continuous productivity improvements without compromising guest experience.</li></ul><p>Culinary Excellence &amp; Innovation:</p><ul><li>Partner closely with the Executive Chef to develop innovative culinary offerings aligned with Sofitel's luxury positioning.</li><li>Ensure menus remain relevant, profitable and reflective of evolving guest preferences.</li><li>Support the development of signature dining concepts and seasonal culinary experiences.</li><li>Encourage creativity and continuous innovation across all culinary operations.</li><li>Ensure consistency in food presentation, quality and service delivery.</li></ul><p>Quality Assurance, Hygiene &amp; Compliance:</p><ul><li>Maintain full compliance with Sofitel brand standards, LQA standards and corporate operating procedures.</li><li>Ensure all Food Safety Management Systems comply with local regulations and international best practices.</li><li>Oversee HACCP implementation, sanitation standards and hygiene audits.</li><li>Conduct regular inspections of all Food &amp; Beverage outlets and back-of-house facilities.</li><li>Ensure departmental readiness for internal and external quality audits.</li></ul><p>Procurement &amp; Inventory Management:</p><ul><li>Oversee procurement processes for Food &amp; Beverage products and operating equipment.</li><li>Ensure effective inventory management and stock control across all outlets.</li><li>Minimize waste through efficient purchasing, storage and production planning.</li><li>Monitor supplier performance to ensure consistent quality, pricing and service.</li><li>Support sustainable sourcing initiatives where appropriate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration, Culinary Management, Business Administration or a related field.</li><li>Minimum 10 years' experience in progressive Food &amp; Beverage leadership within luxury hotels</li><li>Proven experience managing complex Food &amp; Beverage operations with multiple outlets and large-scale banqueting.</li><li>Strong financial acumen with expertise in budgeting, forecasting, cost control and revenue optimization.</li><li>Comprehensive knowledge of luxury service standards, culinary trends, food safety and operational excellence.</li><li>Excellent communication, negotiation and stakeholder management skills.</li><li>Experience working within an international luxury hospitality brand.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>