Cctv Jobs - Jeddah Saudi
1923 Jobs Found
Job Summary:We are seeking an experienced Senior Account Manager with a strong background in IT Infrastructure, Digital Transformation, and Managed Services, and established relationships across government and semi-government entities. The role will lead the growth and strategic management of key public-sector accounts within our Commercial department. The successful candidate will leverage deep knowledge of these technology domains, public-sector digital needs, and existing networks to drive revenue growth, expand solution adoption, and deliver exceptional client satisfaction.<br>Key Responsibilities:Manage and grow strategic relationships with government and semi-government clients to build long-term partnerships. Leverage an established network within the public sector to unlock new business opportunities and strategic deals. Develop and execute account plans focused on revenue growth and retention. Deliver tailored technical, commercial, and financial proposals aligned with client needs. Navigate government procurement processes, tenders, and framework agreements effectively. Oversee contract execution and ensure delivery quality and commercial commitments. Identify upselling, cross-selling, and new business opportunities within existing accounts. Resolve client escalations professionally to maintain top-level satisfaction. Monitor account performance, collections, and submit regular reports to management. Relay client feedback to internal teams to support service improvement. Represent the company in key client meetings, government forums, and industry events. Maintain strict confidentiality of client data and strategic information.<br>Qualifications:Bachelor’s degree in Business Administration, Sales, Marketing, Information Technology, Computer Science, or a related field. Minimum 5 years of experience in account management or sales within the technology sector, with proven experience in IT Infrastructure, Digital Transformation, and/or Managed Services preferably serving government and semi-government clients. Established network and strong existing relationships with decision-makers in the public sector, ideally in technology, digital, ICT, or infrastructure-related roles. Solid understanding of government procurement cycles, tendering platforms (e.g., Etimad), and regulatory frameworks relevant to technology and ICT projects. Demonstrated success in achieving revenue targets and closing complex deals in the technology sector. Strong negotiation, communication, and stakeholder management skills at executive level, with the ability to discuss both technical and commercial aspects of solutions. Excellent communication skills in Arabic and English. Proficiency in CRM systems. Based in Riyadh, Saudi Arabia.
Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>The Quality Assurance Supervisor in the vendor operations is responsible for monitoring and evaluating vendor interactions to ensure compliance with company standards and policies. This role plays a key part in enhancing vendor satisfaction by identifying areas for improvement, providing constructive feedback to agents, and supporting continuous quality enhancement across the vendor operations.<br><br>Key Responsibilities<br><br>Lead and oversee the quality monitoring framework for inbound and outbound vendor interactions, ensuring alignment with established quality standards and business objectives. Review and validate call evaluations conducted by QA officers to ensure consistency, accuracy, and fairness across all assessments. Analyze performance trends and quality insights to identify systemic gaps, root causes, and opportunities for operational improvement. Drive continuous improvement initiatives by translating quality findings into actionable recommendations and partnering with Operations, Training, and other stakeholders for implementation. Coach and guide QA officers to enhance their evaluation skills, calibration accuracy, and overall effectiveness. Ensure regular calibration sessions are conducted and standardized across teams to maintain evaluation integrity. Collaborate with the training team to design and refine training programs based on identified behavioral and performance gaps. Oversee the development and continuous enhancement of quality frameworks, scorecards, and evaluation criteria in line with evolving business needs. Ensure full compliance with internal policies, regulatory requirements, and data privacy standards. Own and manage the preparation of weekly, monthly, and ad-hoc quality performance reports, providing clear insights and executive summaries to stakeholders. Act as the main point of contact for quality-related escalations and ensure timely resolution. Support strategic initiatives related to vendor experience, customer satisfaction, and overall service excellence.<br><br>Qualifications<br><br>Qualifications<br><br>Strong communication and interpersonal skills with the ability to provide clear, actionable feedback. High attention to detail and observation skills. Proficiency with CRM systems and call recording/evaluation tools. Good analytical and reporting skills. Excellent time management and organizational abilities.<br><br>Knowledge And Experience<br><br>3-4 years of relevant experience<br><br>Education and Certifications<br><br>Bachelor Degree in a relevant field is required.
Company Description Radiant Biz Management Consultancy is a leading business setup firm based in Dubai, supporting entrepreneurs, SMEs, corporates, and multinational organizations with end-to-end business launch and growth solutions in the UAE. The company offers comprehensive business setup and banking services, including transaction banking and trade finance through partnerships with over 30 banks. Radiant Biz also provides tax advisory, bookkeeping, VAT, auditing, PRO and visa services, commercial financing, and management consultancy, tailored to each client’s needs. With more than 5,000 clients across 108 countries, the team focuses on seamless setup experiences, strategic partnerships, and brand growth, treating each client’s business as a long-term partnership.<br>Role Description The Business Setup Consultant – KSA will be responsible for guiding clients through the entire process of establishing and expanding their businesses related to the Kingdom of Saudi Arabia, while being based on-site in our Saudi office. This full-time role involves advising clients on legal and regulatory requirements, preparing and reviewing documentation, coordinating with government and regulatory authorities, and ensuring timely completion of company formation and licensing activities. The consultant will analyze client needs, recommend suitable business structures and jurisdictions, and collaborate with internal teams for banking, tax, and compliance support. Day-to-day tasks include client meetings, market and regulatory research, proposal preparation, status reporting, and maintaining accurate records of all engagements to ensure a smooth and efficient setup experience. The role also includes building long-term client relationships and contributing insights to improve internal processes and service offerings.<br>Qualifications Strong analytical skills to assess client requirements, market conditions, and regulatory frameworks. Proficiency in consulting and management consulting to design tailored business setup strategies and solutions. Excellent communication skills for client interaction, stakeholder coordination, and clear documentation. Solid understanding of finance to support banking, transaction services, and basic financial implications of business structures. Experience with KSA or GCC business regulations, company formation, and compliance processes is highly beneficial. Bachelor’s degree in Business, Finance, Economics, Law, or a related field; relevant certifications in consulting or project management are a plus. Proven ability to manage multiple client projects, work collaboratively in a diverse team, and deliver within tight timelines. Fluency in English; Arabic language skills and prior experience in a consultancy or corporate services environment are advantageous.
<h3 >About the Role</h3>
<p >Panda Retail Company, a key entity within the Savola Group, is seeking a <strong >Price Controller Admin.Pricing & Analytics</strong> to join its team. This full-time position is based in Jiddah, Makkah, Saudi Arabia, and is suitable for candidates with 0-1 years of professional experience, offering a foundational role within the pricing and analytics function.</p> <h3 >Role Overview</h3>
<p >The Price Controller Admin is responsible for supporting the Pricing & Analytics function by ensuring the accurate maintenance, validation, and execution of pricing data across all systems. This role is critical for ensuring timely price updates, maintaining compliance with approved pricing guidelines, and coordinating effectively with internal stakeholders. The objective is to uphold pricing integrity, ensure operational continuity, and provide reliable reporting that supports informed pricing decisions and smooth execution across all retail channels.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Maintain pricing master data across approved systems to ensure accuracy, consistency, and readiness for execution.</li>
<li >Validate price change requests against approved pricing guidelines to ensure compliance before system upload.</li>
<li >Upload and update price files within defined timelines to support timely price activation across channels.</li>
<li >Monitor system price discrepancies by comparing reports and source files to ensure data integrity and error resolution.</li>
<li >Coordinate price activation confirmations with relevant stakeholders to ensure correct implementation in stores and digital platforms.</li>
<li >Prepare pricing control reports highlighting changes, exceptions, and status updates to support pricing governance.</li>
<li >Support periodic price audits by compiling documentation and evidence to ensure transparency and control adherence.</li>
<li >Respond to pricing-related inquiries by providing accurate data and clarifications to enable smooth operational follow-up.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates applying for this position should meet the following criteria:</p>
<ul >
<li >0-1 years of professional experience in a relevant field.</li>
<li >Demonstrated ability to manage and validate data with a high degree of accuracy.</li>
<li >Proficiency in coordinating tasks and communicating effectively with various internal stakeholders.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a full-time role situated in Jiddah, Makkah, Saudi Arabia. The successful candidate will operate within a dynamic retail environment, contributing to the efficient and compliant management of pricing data across all company channels.</p> <h3 >Application Process</h3>
<p >We encourage qualified individuals who meet the outlined requirements to apply and contribute to the pricing and analytics operations at Panda Retail Company.</p>
Car Sales Consultant Job Purpose Contribute to achieving sales targets and maximizing revenue at Luxury Vehicles Company by attracting customers, understanding their needs, providing suitable vehicle recommendations, and managing the customer journey from initial contact through to closing the sale, while delivering an exceptional purchasing experience and building long-term customer relationships. Key Responsibilities Generate and attract potential customers through various communication channels and referrals. Welcome customers, understand their needs and preferences, and recommend suitable vehicles. Provide accurate and comprehensive information about vehicle specifications, features, and pricing. Manage the customer journey from initial inquiry through to completion of the sale. Follow up consistently with potential customers and convert sales opportunities into successful transactions. Negotiate prices, trade-in values, and financing options in accordance with approved policies. Achieve individual sales targets and contribute to overall team sales objectives. Deliver an exceptional customer experience and follow up after the sale to ensure customer satisfaction. Build and maintain long-term relationships with customers and encourage repeat business and referrals. Coordinate with Finance, Insurance, and relevant departments to ensure a smooth sales process. Monitor market trends, competitor offerings, and customer preferences to identify new sales opportunities. Maintain accurate and up-to-date customer and sales opportunity records in the CRM system. Ensure all sales documents, contracts, and related procedures are completed accurately and in a timely manner. Handle customer inquiries and complaints professionally and ensure timely resolution. Contribute to maintaining vehicle presentation standards and ensuring a positive showroom experience. Requirements High school diploma as a minimum; a Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred. Previous experience in automotive sales or a related sales role. Proven track record of achieving sales targets. Experience in direct customer engagement and consultative selling. Strong communication, persuasion, negotiation, and relationship-building skills. Good knowledge of vehicles, their specifications, and automotive market trends. Experience using Customer Relationship Management (CRM) systems. Proficiency in Microsoft Office applications. Fluency in Arabic; English is an added advantage. Ability to work in a target-driven, performance-oriented environment. Core Competencies Consultative Selling and Sales Cycle Management. Customer Acquisition and Sales Opportunity Development. Customer Relationship Management. Negotiation, Persuasion, and Closing Skills. Customer Service and Customer Experience. Product and Automotive Market Knowledge. Lead Follow-up and Opportunity Management. CRM Management. Communication, Presentation, and Influencing Skills. Target and Results Orientation. Problem Solving and Objection Handling. Teamwork and Results Achievement.
<h3 >Job Summary</h3>
<p >Raytheon (RTX) is seeking a <strong >CARC Paint Specialist for Patriot Equipment</strong> to join its team in Makkah or Jeddah, Saudi Arabia. This full-time role involves performing daily Chemical Agent Resistive Coating (CARC) paint operations for Patriot ground support equipment, ensuring compliance with military and Raytheon standards.</p> <h3 >Role Responsibilities</h3>
<p >The specialist will be responsible for the complete painting process, from surface preparation to final finishing, while implementing strict corrosion and process controls. Key duties include:</p>
<ul >
<li >Preparing paint spraying facilities and surfaces designated for painting.</li>
<li >Removing old paint and applying primer to various surfaces.</li>
<li >Spray painting all Air Defense Forces systems equipment and their associated components.</li>
<li >Applying necessary putties and performing other finishing or body work as required.</li>
<li >Participating in On-the-Job Training (OJT) when opportunities arise.</li>
<li >Performing other related work within the same field as needed.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates for this role should possess a strong background in painting and body works, with practical experience in specialized coating applications. The required qualifications include:</p>
<ul >
<li >A Diploma in Painting and Body Works from an accredited foreign or local college or institute, <strong >OR</strong> a High School Certificate combined with relevant courses in Painting and Body Works.</li>
<li >A minimum of 8 years of relevant experience in the field, specifically with paint ovens, sandblasting devices, and CARC coatings, is preferred. The role generally requires 5-10 years of experience.</li>
</ul> <h3 >Required Skills and Attributes</h3>
<p >Successful candidates will demonstrate technical proficiency and a commitment to safety:</p>
<ul >
<li >Demonstrated proficiency in operating commercial blast equipment for the preparation of aluminum and steel surfaces.</li>
<li >Demonstrated proficiency in operating commercial paint equipment for pre-treatment, primer application, and CARC paint application.</li>
<li >Strict compliance with all safety rules and procedures, including the consistent wearing of required Personal Protective Equipment (PPE).</li>
</ul> <h3 >About Raytheon (RTX)</h3>
<p >Raytheon (RTX) is recognized as the world's largest aerospace and defense company, uniting 185,000 professionals driven by a shared purpose to address complex global challenges. With three market-leading businesses, world-class operations, and strategic investments in research and development, RTX offers distinct capabilities and opportunities. The company is committed to pushing the boundaries of science and discovering new methods to connect and protect the world.</p> <h3 >Company Values</h3>
<p >Raytheon's actions, behaviors, and performance are guided by a vision for a safer, more connected world. The core values upheld at RTX include: <strong >Trust, Respect, Accountability, Collaboration,</strong> and <strong >Innovation</strong>.</p>
<p>Performs ultrasound examination and assists the radiology in doing special and interventional procedures in ultrasound. Performs ultrasound examinations including ultrasonography of the abdomen, pelvis, obstetric and breast. Submits the images to the radiologist for discussion and reporting. Calls the radiologist for consultation during the examination in difficult cases. Responsible for correct identification of patients and site of examination. Explains the procedure and instructs the patient in assuming physical position for examination. Selects transducer and adjusts equipment controls according to the organ to be examined. Keys patient information into ultrasound equipment to maintain record of images. Records the images on the machine and transfer it to PACS. Responsible for recording the details of the patient to the logbook. Keeps ultrasound rooms in a neat and orderly appearance at all times. Assists radiologist in performing special procedures such as biopsy or drainage. Maintains knowledge in all sterile techniques and nursing procedures necessary in the area of ultrasound. Responsible for knowing all the hospital rules and necessary procedures and handling an emergency situation. Educates patients and their families about health conditions, treatments and preventative measures if applicable. Other duties as assigned within the scope of responsibility and requirements of the job.</p><p>All Fakeeh Care employees are responsible for continuous improvement, including:</p><ul><li>Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values.</li><li>Actively contributing to continuous improvement initiatives, within the scope of the role.</li><li>Adherence to safety protocols and proactively seeking to address any job-related safety concerns.</li><li>Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li><li>Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats.</li><li>Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards.</li><li>Completion of mandatory education as per the requirement, at least one month prior to expiration.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must be able to clearly communicate with patients and their families, physicians and non-medical staff.</p><p>Must be in continuous good ultrasonography practice and should hold at least 2 years post-diploma experience</p><p>Appropriate radiographic / technological diploma / Bachelor degree with special training in ultrasonography</p><p>Excellent command of oral and written English. Knowledge of Arabic is preferable</p><p>License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA)</p>
<h3 >About Egis</h3>
<p >Egis is an international firm active in architecture, consulting, construction engineering, and mobility services, with operations spanning 100 countries. In the Middle East, Egis employs 3,500 professionals across 8 countries, having successfully delivered over 700 complex development projects that stimulate economic growth and enhance quality of life in the region.</p> <h3 >The Role: MEP Design Lead Mechanical</h3>
<p >Egis is seeking an experienced <strong >MEP Design Lead Mechanical</strong> to join its dynamic engineering team in Jeddah, Saudi Arabia, within the Makkah region. This full-time leadership position requires 5-10 years of experience and involves overseeing the mechanical design aspects of critical airport infrastructure projects. The role ensures compliance with international standards and Saudi Building Code requirements, leading a team of mechanical engineers and designers, and driving innovation and excellence in MEP system design while managing complex coordination across multiple disciplines.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and mentor a team of mechanical engineers and design professionals on airport and aviation facility projects.</li>
<li >Develop comprehensive mechanical design solutions for HVAC, plumbing, fire protection, and related systems in airport environments.</li>
<li >Manage the mechanical design phase from concept through construction documentation.</li>
<li >Coordinate with architects, electrical engineers, and other disciplines to ensure seamless system integration and clash-free designs.</li>
<li >Utilize BIM and advanced design software to create detailed mechanical models and construction documents.</li>
<li >Ensure all designs comply with Saudi Building Code, international standards, and airport-specific requirements.</li>
<li >Conduct design reviews and quality assurance checks to maintain high standards of accuracy and completeness.</li>
<li >Prepare technical specifications, calculations, and design reports for airport projects.</li>
<li >Collaborate with clients, consultants, and contractors to address design challenges and implement solutions.</li>
<li >Monitor project timelines and budgets while maintaining design excellence.</li>
<li >Stay current with industry best practices and emerging technologies in MEP design.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >5-10 years of experience in MEP design, with a focus on mechanical systems.</li>
<li >Advanced proficiency in MEP design software.</li>
<li >Comprehensive knowledge of mechanical systems.</li>
<li >Strong understanding of Saudi Building Code and international design standards.</li>
<li >Expertise in BIM modeling and coordination.</li>
<li >Project management experience.</li>
<li >Familiarity with airport-specific mechanical requirements.</li>
</ul> <h3 >Essential Skills and Competencies</h3>
<ul >
<li >Excellent analytical and problem-solving skills.</li>
<li >Strong communication and interpersonal skills.</li>
<li >Demonstrated leadership and mentoring capabilities.</li>
</ul> <h3 >Work Location and Type</h3>
<p >This is a full-time position based in Jeddah, Saudi Arabia, within the Makkah region. The role involves working on significant airport infrastructure projects.</p>
<h3 >About BRF</h3>
<p >BRF is one of the world's largest food companies, committed to nourishing life through quality food production and various initiatives. The company operates with a global vision, supported by a team of over 100,000 employees worldwide, while also addressing local needs. BRF is guided by core values including <strong >ethics in all actions</strong>, <strong >transparency</strong> across its value chain, and a continuous focus on <strong >innovation</strong>.</p> <h3 >The Role: Production Confirmation II GF</h3>
<p >BRF is seeking a Production Confirmation II GF to join its team in Jeddah, Makkah, Saudi Arabia. This is a full-time position suitable for candidates with <strong >0-1 years of experience</strong>. The role is integral to ensuring accurate production records, material consumption, and inventory management within the factory operations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Execute SAP confirmations in accordance with corporate norm ******</li>
<li >Evaluate packaging consumption and ensure accurate recording in SAP.</li>
<li >Address and resolve all COGI issues pertaining to direct materials.</li>
<li >Conduct daily checks on inventory variation between SAP records and physical production stock.</li>
<li >Adhere to Corporate Norms ****** and ****** for inventory and inventory management.</li>
<li >Maintain organized records of production data and material consumption in designated files.</li>
<li >Initiate and manage Anomaly Reports for all losses and inventory adjustments.</li>
<li >Communicate daily finished goods production information to relevant factory stakeholders.</li>
<li >Perform reconciliation of finished goods in SAP against actual receipts from the warehouse team.</li>
<li >Correct production dates versus shelf life of finished goods using SAP transaction MSC2N.</li>
<li >Validate elaborated material usage against SAP entries in Innova or other traceability systems.</li>
<li >Execute SAP reversals and manual consumption entries for coating and elaborated materials based on actual records.</li>
</ul> <h3 >Compliance and Sustainability Adherence</h3>
<ul >
<li >Adhere strictly to BRF Food Safety policies and practices.</li>
<li >Comply with BRF Sustainability Policy guidelines, ensuring active participation in routines that promote adherence to the BRF Sustainability Plan. This includes contributing to compliance with global ESG (Environmental, Social, and Governance) commitments and fostering sustainable development within the BRF chain.</li>
</ul> <h3 >Qualifications</h3>
<ul >
<li >A Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is desirable.</li>
</ul> <h3 >Company Culture</h3>
<p >Joining BRF means becoming part of a team where each member contributes to the company's success. The organization prioritizes a culture of continuous innovation and operates with a strong foundation of ethical conduct and transparency across all operations.</p>
<h3 >About the Role</h3>
<p >Hyper Lychee Labs is seeking an experienced <strong >IT Project Manager PMO</strong> for an onsite contract role based in Jeddah, Makkah, Saudi Arabia. This is a 6-month contract position, prioritizing immediate joiners who possess a valid work permit or transferable Iqama for Saudi Arabia. The ideal candidate will have 5-10 years of experience in IT project and program management.</p> <h3 >Role Overview</h3>
<p >The IT Project Manager PMO will be responsible for establishing and running the IT Project Management Office (PMO) for a diverse portfolio of concurrent enterprise programs. These programs span critical workstreams including infrastructure, applications, and broader transformation initiatives, requiring robust governance and delivery discipline.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Run the IT PMO for a portfolio of concurrent enterprise programs across infrastructure, applications, and transformation workstreams.</li>
<li >Own governance, including RAID logs, RAG status reporting, and steering committee packs for senior stakeholders.</li>
<li >Manage project intake, prioritization, budgets, and vendor/contract performance.</li>
<li >Drive delivery discipline across distributed teams and proactively flag risks before they escalate.</li>
<li >Build executive dashboards and reporting suited for CXO-level consumption.</li>
<li >Partner with business units, enterprise architects, and system integrators to align delivery with strategic priorities.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Solid IT project/program management background with 5-10 years of experience.</li>
<li >Enterprise-grade delivery experience, including managing large budgets, multi-vendor environments, and senior stakeholder relationships.</li>
<li >Hands-on experience with Project Portfolio Management (PPM) tools such as MS Project, Jira, Smartsheet, ServiceNow PPM, or similar platforms.</li>
<li >At least one recognized certification: PMP, PRINCE2, PMI-ACP, CSM, SAFe Agilist, or ITIL.</li>
<li >Bachelor's degree in Computer Science, IT, Engineering, or a related field. A Master's degree or MBA is considered a plus.</li>
</ul> <h3 >Highly Valued Skills and Background</h3>
<ul >
<li >Exposure to the insurance industry, specifically in areas such as policy administration, claims, underwriting, or insurance regulatory/compliance systems (*, IFRS 17).</li>
<li >Familiarity with core insurance platforms like Guidewire or Duck Creek.</li>
<li >Prior program delivery experience within the GCC/KSA region.</li>
</ul> <h3 >Logistics and Work Authorization</h3>
<p >This is an onsite contract role for a duration of 6 months. The start date is immediate, and candidates must possess a valid KSA work permit or a transferable Iqama to be considered for this position.</p>
<h3 >About the Junior Accountant Role</h3>
<p >Tashweesh Agency is seeking a <strong >Junior Accountant</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is ideal for a fresh graduate or a professional with 0-1 year of experience who is eager to learn and contribute to the operation and development of our financial and administrative systems using Odoo. The role requires a candidate who thrives in a structured, procedure-based environment and possesses a strong foundation in financial principles.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Enter and review financial data accurately within the Odoo system.</li>
<li >Execute financial operations in strict adherence to approved procedures and policies.</li>
<li >Prepare and configure Excel files for efficient data import and export.</li>
<li >Manage the import and export of data between Excel and Odoo platforms.</li>
<li >Reconcile financial data to ensure completeness and accuracy.</li>
<li >Generate daily and weekly financial reports as required.</li>
<li >Electronically archive and organize financial documents and files.</li>
<li >Document work procedures and develop operational guides when assigned.</li>
<li >Participate in the testing and improvement of internal work procedures within the system.</li>
<li >Perform any other related financial or operational tasks as directed by the direct manager.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Diploma or Bachelor's degree in Accounting or a closely related field.</li>
<li >0-1 year of professional experience; fresh graduates are encouraged to apply.</li>
<li >Very good proficiency in Microsoft Excel.</li>
<li >Demonstrated ability to learn quickly and adapt to ERP systems.</li>
<li >Previous knowledge of Odoo or any similar ERP system is preferred.</li>
</ul> <h3 >Required Skills and Attributes</h3>
<ul >
<li >High level of accuracy in data entry and review.</li>
<li >Strong ability to follow instructions and established procedures precisely.</li>
<li >Good organizational skills for file management and documentation.</li>
<li >Ability to work effectively as part of a team.</li>
<li >Capacity to manage and withstand work pressure.</li>
<li >Proficiency in handling large datasets and using basic to advanced functions in Excel.</li>
<li >Experience in preparing operational reports.</li>
<li >Keen attention to detail and ability to detect errors.</li>
</ul> <h3 >Trial Period and Compensation</h3>
<p >The selected candidate will undergo a trial period designed to evaluate key performance indicators. During this period, assessment will focus on learning speed, quality of instruction execution, level of accuracy, adherence to procedures, and efficiency in using Excel and Odoo. The final salary and benefits package will be determined upon successful completion of the trial period, based on demonstrated performance and contribution.</p> <h3 >Application Information</h3>
<p >We invite qualified candidates who meet the outlined requirements to submit their application. We look forward to reviewing your qualifications for this role.</p>
<h3 >About Vanderlande and the Role</h3>
<p >Vanderlande is a leading global provider of innovative and high-performance solutions for airport logistics. Our comprehensive portfolio includes products and solutions for baggage and cargo handling, advanced software for the digitalization of logistics processes, and an extensive range of maintenance and services. We serve renowned airports and airlines worldwide. We are currently seeking a <strong >Site Engineer Steel Structure</strong> to join our Project Execution team in Jeddah, Makkah, Saudi Arabia.</p> <h3 >Position Summary</h3>
<p >The Site Engineer Steel Structure will provide essential support to the Site Manager regarding mechanical installation, commissioning, and maintenance of equipment across various projects in the region. This full-time role involves guiding sub-contractors, coordinating with internal departments, and supervising steel works to ensure project execution aligns with approved standards and practices within the industrial automation domain.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Support the Site Manager in mechanical installation, commissioning, and maintenance activities for project equipment.</li>
<li >Guide and educate sub-contractors on installation best practices.</li>
<li >Coordinate with the construction and procurement departments to identify required tools and consumables for site execution.</li>
<li >Support and supervise the installation of steel works for projects.</li>
<li >Prepare work packages for site installation teams.</li>
<li >Support the proposals department with input for upcoming projects and share previously learned lessons.</li>
<li >Monitor and report on site progress.</li>
<li >Assist the quality team with inspections, closing out snag points, and facilitating eventual handover to the client.</li>
<li >Identify potential risks for failures and implement preventive actions with the Engineering and Drafting teams to prevent defects in engineering deliverables.</li>
<li >Implement and monitor all mechanical-related works at the site as per approved drawings and methods.</li>
<li >Ensure adherence to occupational health, safety, security, environment, and quality practices.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Mechanical Engineering.</li>
<li >Minimum of <strong >5 years</strong> of professional experience in steel structure practices within the Industrial automation domain.</li>
<li >Specific experience in Baggage Handling or Material Handling Systems is required.</li>
</ul> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Strong knowledge of engineering analysis tools, mechanical design, and installation practices.</li>
<li >Effective interpersonal skills, with the ability to engage internal and external stakeholders.</li>
<li >Demonstrated ability to work effectively within multiple cultural teams.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a willingness to work on projects across various locations within KSA as needed. Salary for this position will be discussed during the interview process.</p>
<h3 >About MBRF</h3>
<p >MBRF is recognized as one of the world's largest food companies, dedicated to nourishing life through a commitment to quality, innovation, and its people. The organization impacts thousands of families globally through its operations.</p> <h3 >The Role: WWTP Technician I GF</h3>
<p >MBRF is seeking a <strong >WWTP Technician I GF</strong> to join its team. This full-time position, based in Makkah with responsibilities spanning Jeddah and Makkah, is suitable for candidates with 0-1 years of experience. The role focuses on ensuring the continuous and safe operation of Water Treatment Plant systems.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Ensure continuous operation of the WWTP/Water Treatment Plant system, including Equalization, Anoxic, Drum-screen, Aeration, Clarifier/settling tank, Decanter equipment, blower room, MMF, water filtration, and chlorine systems.</li>
<li >Maintain all WWTP systems in perfect and safe working condition.</li>
<li >Execute preventive and corrective maintenance to keep assets in optimal condition.</li>
<li >Maintain high quality in electrical/mechanical operations, consumption, standards, and control.</li>
<li >Adhere to Corrective, Preventive, Scheduled Maintenance, and Kanban systems.</li>
<li >Carry out daily routine works, parameter monitoring, and laboratory analysis.</li>
<li >Maintain reports and records of activities and ensure good housekeeping in all areas.</li>
<li >Comply with all Health, Safety, and Environment (HSE) guidelines and procedures.</li>
<li >Ensure proper handling of chemical products, tools, and the use of appropriate Personal Protective Equipment (PPE).</li>
<li >Comply with HSE and food safety HACCP requirements and pre-requirements within the workplace.</li>
<li >Ensure Good Manufacturing Practices (GMP) and 5S compliance within the workplace.</li>
<li >Comply with BRF Sustainability Policy guidelines and ensure adherence to the BRF Sustainability Plan through routines that promote compliance with indicators and global ESG (Environmental, Social and Governance) commitments.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates for this position should meet the following requirements:</p>
<ul >
<li >A minimum 2-year Technical course in Mechanical, Electrical, or Electronic Engineering, or basic Environmental/Chemical courses.</li>
<li >0-1 years of professional experience in a relevant field.</li>
</ul> <h3 >Workplace Standards and Compliance</h3>
<p >The role demands strict adherence to established workplace standards and regulatory compliance. This includes full compliance with all Health, Safety, and Environment (HSE) requirements, food safety HACCP guidelines, Good Manufacturing Practices (GMP), and 5S principles. The technician will also contribute to the BRF Sustainability Plan and its associated ESG commitments through daily routines and actions.</p> <h3 >Location</h3>
<p >This full-time position is located in Makkah, Saudi Arabia, with operational responsibilities extending to facilities in Jeddah and Makkah.</p>
<h3 >About MBRF and the Role</h3>
<p >MBRF, one of the world’s largest food companies, is seeking a <strong >Senior Utilities Technician</strong> to join its team in <strong >Jeddah, Makkah, Saudi Arabia</strong>. This full-time position is crucial for maintaining the operational integrity of essential utility systems, contributing to MBRF's mission of nourishing life through quality and innovation.</p> <h3 >Role Overview</h3>
<p >The Senior Utilities Technician is responsible for ensuring the continuous, safe, and efficient operation of refrigeration and HVAC systems. This includes executing both preventive and corrective maintenance to uphold high standards of quality, resource consumption, and control within the facilities.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Ensure continuous operation and maintain refrigeration/HVAC systems (including ammonia compressors, evaporative condensers, ammonia-glycol-tyfoxit-chilled water pumps, vacuum pumps, ACU, FCU, AHU, exhaust fans, and AC units) in perfect and safe working condition.</li>
<li >Execute preventive and corrective maintenance to keep assets in optimal condition.</li>
<li >Maintain high quality in electrical and mechanical operations, resource consumption, standards, and controls.</li>
<li >Adhere to Corrective, Preventive, Scheduled Maintenance, and Kanban systems.</li>
<li >Perform daily routine works, parameter monitoring, laboratory analysis, maintain activity reports and records, and ensure housekeeping in designated areas.</li>
<li >Reduce the mean time of repair (MTTR) in production lines through effective presence and intervention.</li>
<li >Assist in team development plans and trainings.</li>
<li >Perform overhauling of equipment, motors, pumps, and other utility components independently.</li>
<li >Identify local support, localization of spares, and cost-effective solutions.</li>
<li >Solve complex problems by seeking knowledge from various sources, suppliers, and other MBRF teams.</li>
</ul> <h3 >Compliance and Safety Standards</h3>
<ul >
<li >Comply with all Health, Safety and Environment (HSE) requirements and procedures within the workplace.</li>
<li >Ensure proper handling of chemical products, tools, and the use of appropriate Personal Protective Equipment (PPE).</li>
<li >Comply with HSE and food safety HACCP requirements, pre-requirements, Good Manufacturing Process (GMP), 5S compliance, and Food Defense requirements.</li>
<li >Adhere to BRF Sustainability Policy guidelines and the BRF Sustainability Plan, promoting compliance with global ESG (Environmental, Social and Governance) commitments.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Minimum 2-year Technical course in Mechanical, Electrical, Electronic Engineering, or Refrigeration.</li>
<li >5-10 years of professional experience in utilities maintenance or a related technical field.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time role is based in Jeddah, Makkah, Saudi Arabia, within a dynamic environment that emphasizes safety, quality, and continuous improvement in food production operations.</p>
<p>The Treasury Lead is responsible for managing the organization's daily treasury operations, liquidity, cash flow, trade finance activities, and financial risk management. The role ensures sufficient liquidity to support business operations, maintains strong banking relationships, optimizes funding and cash utilization, and safeguards the organization's financial assets while ensuring compliance with regulatory and internal governance requirements. Working closely with Finance, Accounting, Procurement, and banking partners, the Treasury Lead drives treasury operational excellence, supports strategic financial initiatives, and continuously improves treasury processes through automation and best practices. Key Responsibilities Manage daily treasury operations, including cash positioning, liquidity management, and cash forecasting. Develop and maintain short-term and long-term cash flow forecasts to support operational and strategic decision-making. Optimize liquidity across multiple bank accounts, legal entities, and currencies. Monitor and manage foreign exchange (FX) exposure and interest rate risks. Ensure compliance with treasury policies, financial regulations, and internal governance requirements. Manage Bank Guarantees, Letters of Credit (LCs), and other trade finance instruments. Build and maintain strong relationships with banking partners and financial institutions. Negotiate banking facilities, pricing, fees, and financing arrangements. Support the integration and optimization of banking platforms with ERP systems to improve automation and operational efficiency. Prepare executive treasury reports covering cash flow, liquidity, debt, investments, and treasury performance. Identify opportunities to improve treasury controls, reporting, and operational processes. Collaborate with Finance, Accounting, Procurement, and external stakeholders to ensure efficient treasury operations. Support internal and external audit activities related to treasury operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related discipline.</li><li>Minimum of 5 years of experience in Corporate Treasury.</li><li>Minimum of 2 years in a Treasury leadership or senior supervisory role.</li><li>Strong knowledge of cash management, liquidity management, cash flow forecasting, and trade finance.</li><li>Experience managing banking relationships and corporate financing activities.</li><li>Strong understanding of foreign exchange (FX), interest rate risk, and treasury controls.</li><li>Expert-level proficiency in Microsoft Excel.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul><p>Preferred Qualifications</p><ul><li>Professional certification such as CTP (Certified Treasury Professional), CDCS, CITF, CSDG, or equivalent.</li><li>Experience with Microsoft Dynamics 365 and Treasury Management Systems (TMS).</li><li>Experience in the aviation industry or other large corporate environments.</li><li>Experience leading treasury transformation or banking automation initiatives.</li></ul><p>Knowledge & Skills</p><ul><li>Corporate Treasury</li><li>Cash Management</li><li>Liquidity Management</li><li>Cash Flow Forecasting</li><li>Trade Finance</li><li>Foreign Exchange (FX)</li><li>Treasury Management</li><li>Banking Relationship Management</li><li>Treasury Reporting</li><li>Treasury Management Systems (TMS)</li><li>Microsoft Dynamics 365</li><li>Financial Risk Management</li><li>Advanced Microsoft Excel</li><li>Financial Analysis</li><li>Negotiation Skills</li></ul>
<h3 >About Maximus KSA and the Role</h3>
<p >Maximus KSA is seeking a <strong >Partnership Specialist (NPO)</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This full-time role is central to building, developing, and managing strategic partnerships with Non-Profit Organizations (NPOs), educational institutions, training providers, employment support entities, and community stakeholders. The successful candidate will play a key role in supporting service delivery and ensuring strong, compliant partner relationships.</p> <h3 >Role Purpose and Strategic Focus</h3>
<p >The Partnership Specialist will be responsible for identifying and engaging suitable partners to support beneficiaries across a wide range of services, including mental health, housing, physical health, addiction, legal support, education, training, guidance, and employment. This position involves monitoring partnership performance, gathering market intelligence, and contributing to continuous service improvement, all while ensuring alignment with organizational goals and quality standards.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Identify and engage suitable NPOs and community partners to support beneficiaries across various service areas.</li>
<li >Develop and maintain strong relationships with existing and prospective partners.</li>
<li >Conduct regular meetings with partners, document key discussions, and provide insights and recommendations.</li>
<li >Gather market intelligence and partnership feedback to support continuous service improvement.</li>
<li >Monitor partnership performance against agreed KPIs and service standards.</li>
<li >Prepare weekly and monthly reports and maintain accurate records within company systems.</li>
<li >Support onboarding and induction of new partner organizations.</li>
<li >Provide guidance, technical support, and capacity-building advice to partner organizations.</li>
<li >Ensure partners comply with quality, governance, and operational requirements.</li>
<li >Escalate risks, compliance concerns, and performance issues to management when required.</li>
<li >Collaborate with internal teams to achieve service delivery objectives.</li>
<li >Contribute to process improvement initiatives and foster innovation and continuous learning.</li>
<li >Travel regularly to partner locations and stakeholder meetings as required.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Business Administration, Supply Chain, Procurement, Marketing, or a related field.</li>
<li >Minimum 2 years of experience working with NGOs, partnerships, stakeholder engagement, procurement, supply chain, or a related field.</li>
<li >Experience working with the public sector and government-funded programs is required.</li>
</ul> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Proven ability to build and manage external stakeholder relationships.</li>
<li >Experience supporting community-focused programs is highly desirable.</li>
<li >Valid driving license and own transportation are required.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires regular travel to partner locations and stakeholder meetings as needed to fulfill its objectives.</p>
<h3 >About the Tamheer - Patient Support Role</h3>
<p >Bupa Arabia is seeking a <strong >Tamheer - Patient Support</strong> intern to join their team in Jeddah. This internship offers an opportunity for individuals with 0-1 years of experience to develop skills in patient support and customer service within the healthcare sector. The role focuses on providing world-class service and ensuring customer satisfaction by handling cases received from various outbound-related channels.</p> <h3 >Role Purpose and Contribution</h3>
<p >The primary purpose of this role is to serve as a competent, courteous, efficient, and proactive point of contact for both internal and external customers. The individual will be responsible for managing all assigned cases, contributing to Health Care Center performance, and upholding company and department standards for service quality and customer satisfaction.</p> <h3 >Key Responsibilities: Inbound Support and Information Management</h3>
<ul >
<li >Provide a high level of customer service and professional communication during all interactions.</li>
<li >Maintain comprehensive knowledge of all Bupa Connect Care products and services, including networks, treatments, and paperwork requirements, to provide accurate information confidently.</li>
<li >Resolve and accurately input provider and client requests into the CRM system according to established guidelines.</li>
<li >Ensure proper and accurate records, files, and databases are set up and consistently maintained.</li>
<li >Utilize and interpret multiple systems for preauthorization, claims research, contract interpretation, and provider network status.</li>
<li >Understand and interpret client and provider contracts while assisting callers.</li>
</ul> <h3 >Service Excellence and Case Resolution</h3>
<ul >
<li >Ensure excellent member recovery from the initial interaction.</li>
<li >Handle all inbound complaints comprehensively, adhering to department policies and procedures.</li>
<li >Initiate proper escalation processes to relevant stakeholders when necessary.</li>
<li >Ensure effective recovery for complaints and strive for a high level of customer satisfaction.</li>
<li >Identify and highlight any recurring problems, directing information accordingly to facilitate prompt corrective actions.</li>
<li >Build strong relationships with all relevant stakeholders to ensure proper resolution of issues.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this Tamheer internship should possess <strong >0-1 years of relevant experience</strong>. This role is designed for individuals seeking to gain practical experience in patient support and customer service within a professional healthcare environment.</p> <h3 >Work Location and Program Details</h3>
<p >This is an <strong >internship position</strong> located in <strong >Jeddah</strong>, Saudi Arabia, under the Tamheer program. Bupa Arabia is committed to providing a structured learning environment for interns to develop essential skills and contribute to patient support operations.</p>
<h3 >About Net2Source and the Opportunity</h3>
<p >Net2Source Inc., a global leader in workforce solutions with operations in 32 countries and over 5,500 employees, is seeking an experienced Ecommerce Channel Manager. This full-time, permanent role is critical for driving the e-commerce business within Saudi Arabia, specifically focusing on the Fast-Moving Consumer Goods (FMCG) sector. The position will be based in Jeddah, with responsibilities extending to the Makkah region.</p> <h3 >Strategic Focus of the Role</h3>
<p >The Ecommerce Channel Manager will be instrumental in designing and executing the e-commerce transformation journey for an FMCG company, aiming for significant growth. This involves identifying and leveraging new and emerging channels to generate profitable business, while also optimizing existing processes and partnerships to enhance efficiency and market reach.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Successfully grow the e-commerce business for an FMCG company or manage categories with top e-commerce e-tailers.</li>
<li >Design the e-commerce transformation journey and achieve superlative growth objectives.</li>
<li >Identify and tap into new and emerging channels to generate profitable business opportunities.</li>
<li >Drive key customer selection and process re-engineering to build system efficiencies.</li>
<li >Set up robust review mechanisms and analyze data from various Management Information Systems (MIS) to facilitate insights and action planning.</li>
<li >Collaborate with cross-functional partners on all aspects of the e-commerce business, including product portfolio, content strategy, promotional campaigns, commercial investments, and full funnel integration.</li>
<li >Drive productivity through improved execution and measure the reach of unexploited e-tailers.</li>
<li >Drive key performance parameters such as Unique Visitors (UV), Conversion Rate (CVR), Average Order Value (AOV), and customer loyalty through focused actions.</li>
<li >Lead the omnichannel strategy and growth within the Kingdom of Saudi Arabia (KSA).</li>
<li >Provide regular progress updates to all stakeholders and drive e-commerce upskilling across the organization.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li ><strong >7+ years</strong> of sales and marketing experience within the FMCG sector.</li>
<li >A proven track record in growing e-commerce business for an FMCG company or demonstrated success in category management with leading e-commerce e-tailers.</li>
</ul> <h3 >Location and Employment Details</h3>
<p >This is a <strong >full-time, permanent</strong> position. The primary job location is <strong >Jeddah, Saudi Arabia</strong>, with responsibilities covering the <strong >Makkah</strong> region. Preference will be given to local citizens for this role.</p> <h3 >Application Process</h3>
<p >Candidates who meet the specified requirements and are interested in contributing to Net2Source's e-commerce growth in Saudi Arabia are encouraged to apply.</p>
<h3 >About the Role</h3>
<p >The International Committee of the Red Cross (ICRC) is seeking an <strong >Air Operation Officer</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This contract role requires 5-10 years of relevant experience and is central to ensuring efficient air and ground logistics for the organization's humanitarian operations.</p> <h3 >Role Purpose</h3>
<p >The Air Operation Officer is responsible for coordinating all ground operations in Jeddah. This includes ensuring the proper transport of passengers, luggage, cargo, and diplomatic pouches. Additionally, the role oversees Welcome services for passengers in Jeddah, managing customs processes, transit arrangements, hotel bookings, and ground transportation.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Coordinate movements of passengers, baggage, cargo, and diplomatic pouches.</li>
<li >Support passenger check-in, boarding, and provide essential travel briefings.</li>
<li >Supervise aircraft ground operations, including loading, unloading, and refueling activities.</li>
<li >Assist flight crews with flight planning and provide necessary weather information.</li>
<li >Monitor aircraft movements and communicate schedules, departures, arrivals, and operational updates.</li>
<li >Ensure all weight and balance documentation is accurately received and filed.</li>
<li >Obtain flight, security, and landing clearances and permits as required.</li>
<li >Liaise effectively with airport authorities, ground handlers, fuel providers, customs, immigration, and security personnel.</li>
<li >Monitor changes in aviation regulations and airport operating procedures to ensure compliance.</li>
<li >Distribute flight schedules to relevant authorities and stakeholders.</li>
<li >Ensure strict compliance with AirOps Standard Operating Procedures (SOPs).</li>
<li >Monitor the security situation, promptly reporting any risks or operational issues to management.</li>
<li >Coordinate closely with security focal points and other relevant stakeholders.</li>
<li >Coordinate visas, travel documentation, transport, and accommodation for staff.</li>
<li >Arrange airport pickups, hotel bookings, and staff residences.</li>
<li >Liaise with ministries, consulates, and immigration authorities on behalf of staff.</li>
<li >Coordinate staff travel plans with both Welcome and AirOps teams.</li>
<li >Resolve accommodation and travel-related issues efficiently.</li>
</ul> <h3 >Experience Requirements</h3>
<ul >
<li >A minimum of <strong >5 to 10 years</strong> of experience in air operations, logistics, or a related field is required for this position.</li>
</ul> <h3 >About the International Committee of the Red Cross (ICRC)</h3>
<p >The ICRC is a neutral, independent, and impartial humanitarian organization dedicated to protecting and assisting people affected by armed conflict and other situations of violence. Operating in over 80 countries, the ICRC's regional delegation in Kuwait covers the GCC countries, promoting international humanitarian law and addressing issues arising from regional conflicts.</p> <h3 >Work Type</h3>
<p >This is a contract position based in Jeddah, Makkah, Saudi Arabia.</p>
<p>ABOUT CoorB We build full-fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational excellence, future-proof your IT investments, and ensure a competitive edge in the ever-evolving finance industry.</p><p>OUR OPPORTUN ITY We are looking for an L2 Application Support Engineer to act as the technical escalation point for a financial services technology environment. The role involves investigating and resolving complex incidents across core banking and loan management, ERP/CRM, mobile applications, middleware, credit decisioning, BPM workflows, databases, and third-party integrations.</p><p>YOU WIL L Investigate and resolve complex incidents escalated by the L1 support team. Analyze application logs, system traces, API payloads, and database records to identify root causes. Troubleshoot transaction failures, application errors, performance issues, and integration problems. Diagnose credit decisioning issues related to business rules, code defects, or external data anomalies. Resolve stuck or failed BPM workflows and support manual underwriting processes. Investigate loan calculation, repayment schedule, accounting, and data consistency issues. Support functional and technical issues across ERP, CRM, HR, and finance modules. Troubleshoot API timeouts, payload errors, authentication failures, and third-party service outages. Coordinate with external vendors and service providers to resolve integration incidents. Execute SQL queries and perform approved data extractions for investigations and reporting. Document confirmed defects with clear reproduction steps, logs, payloads, and supporting evidence. Escalate software defects to L3 or development teams and track them through resolution</p><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS & EXPERIENCE</strong></p><p>3u20135 years of experience in L2 application support, production support, or technical operations.</p><p>Experience in banking, fintech, lending, or financial services is required .</p><p>Strong experience analyzing logs, traces, and API payloads using tools such as GCP Operations Suite, ELK, Grafana, or similar platforms.</p><p>Strong understanding of REST APIs, JSON, XML, HTTP errors, and tools such as Postman.</p><p>Hands-on experience supporting core banking or loan management systems such as Temenos, Finacle, Oracle FLEXCUBE, Fineract , or similar platforms.</p><p>Experience supporting ERP and BPM platforms, preferably ERPNext or equivalent.</p><p>Strong SQL skills and experience investigating production data issues.</p><p>Strong analytical, troubleshooting, documentation, and stakeholder-management skills.</p><p>Fluency in Arabic and English is required .</p><p><strong>ADDITIONAL REQUIREMENTS</strong></p><p>Ability to work effectively with L1, infrastructure, security, vendors, and development teams</p><p>Willingness to support critical incidents outside standard working hours when required .</p><p>Strong awareness of information security, production controls, and data confidentiality</p>