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8147 Jobs Found
Saudi - Al Ahsa
Job description:<br><br> ANDRITZ has an immediate opportunity for a skilled Advanced Process Control (APC) Engineer to support the delivery of advanced automation and digitalization solutions across complex industrial environments. In this role, you will work collaboratively with multidisciplinary project teams to optimize customer operations through the design and application of advanced process control technologies, including model predictive control, real-time optimization (RTO), data analytics, and digital twins.<br><br>You will play a key role in evaluating process performance, developing and implementing control strategies, and supporting commissioning and continuous improvement initiatives, while ensuring alignment with technical standards, safety requirements, and customer expectations. This position is ideal for a technically strong engineer who thrives in dynamic project environments and is passionate about driving measurable performance improvements.<br><br><br>What You Will Be Doing<br><br>Here’s an overview of your responsibilities and how you can leverage your expertise: Evaluate operating processes to identify opportunities for optimization, efficiency gains, and variability reduction Design and implement advanced process control (APC) solutions, including control strategies and optimization applications Develop and validate dynamic process models using plant data and first-principles simulation techniques Configure and tune multivariable predictive controllers and associated control parameters Collect, analyze, and interpret engineering and operational data to support model development and optimization strategies Collaborate with control room operators, process engineers, and instrumentation teams to complete commissioning and control response testing Provide commissioning, start-up, and troubleshooting support for deployed APC applications Execute simulation and acceptance testing for large-scale optimization projects to ensure system performance and reliability Monitor application performance and recommend continuous improvements to sustain optimization benefits over time Prepare and maintain technical documentation, including control strategies, test plans, and commissioning reports Support proposal development and identify opportunities for expanded automation and digitalization solutions Adhere to company safety standards, including the ANDRITZ Life-Saving Rules, and promote a strong safety culture Demonstrate and reinforce #1ANDRITZway core values and behaviors in all aspects of work <br>What We're Looking For<br><br>When selecting candidates, we will be looking for the following essential skills, abilities, and experience: Bachelor’s degree in Electrical, Mechatronics, Computer, Chemical, Engineering Physics, or Mining Engineering Minimum of five (5) years’ experience in industrial automation and/or advanced process control (APC) Hands-on experience with control systems, including DCS/PLC environments and system troubleshooting Strong understanding of advanced process control concepts, including model predictive control (MPC) and loop tuning Proven ability to analyze complex process data and translate insights into effective control strategies Strong problem-solving skills and ability to work independently while contributing to team objectives Excellent interpersonal, verbal, and written communication skills Ability and willingness to travel domestically and internationally to support commissioning and site activities Fluency in English is required; Arabic language skills are a strong asset <br>Nice to Have<br> Experience in mining, mineral processing, or other heavy industrial process environments Knowledge of predictive control theory and experience with industrial APC platforms Experience with industrial process simulation Familiarity with major control platforms (e.g., Yokogawa, Siemens, Rockwell/Allen-Bradley, ABB, Emerson, Honeywell) Proficiency with Python, R, or SQL Experience in consulting engineering environments Instrumentation and electrical troubleshooting experience Commissioning, construction, and start-up experience <br>Language & Location Requirements<br> Fluency in English is required Arabic language skills are a strong asset Position based in EMEA, with travel to customer sites as required
Confidential
Saudi - Jeddah
A Saudi human capital consulting firm specializing in recruitment and executive search is seeking an experienced Recruitment Supervisor to lead the delivery of executive, managerial, and professional search assignments. This client-facing role combines team supervision with hands-on recruitment, including candidate sourcing and assessment, shortlist development, client communication, offer management, and vacancy closure. The ideal candidate will have proven recruitment agency or executive search experience, a strong track record in closing senior and hard-to-fill positions, and the ability to support client meetings and contribute to recruitment proposals and solutions.<br>Key Responsibilities:<br>Supervise and support the recruitment team in delivering executive, managerial, and professional search assignments. Manage the full recruitment cycle, from job profiling and sourcing strategy through screening, shortlisting, interviews, offer management, and successful placement. Personally lead critical, confidential, and senior-level searches, including C-suite, General Manager, Director, and other leadership positions. Conduct job-profiling discussions with clients to understand the position, organizational context, technical requirements, and ideal candidate profile. Develop sourcing strategies and market maps for complex and hard-to-fill positions. Source and engage active and passive candidates through Linked In Recruiter, job portals, internal databases, referrals, professional networks, and direct headhunting. Conduct structured screening interviews and assess candidates’ experience, competencies, motivation, career stability, compensation, and overall suitability. Prepare high-quality shortlists and candidate summaries that clearly demonstrate each candidate’s strengths and relevance to the position. Maintain regular communication with clients, present shortlisted candidates effectively, and provide clear updates on progress, market conditions, and search challenges. Manage recruitment challenges, including profile rejection, delayed feedback, limited candidate availability, offer rejection, candidate withdrawal, and replacement requirements. Coordinate client interviews, support offer negotiations, and maintain candidate engagement until successful joining. Monitor placed candidates during the guarantee period and manage replacement cases when required. Allocate vacancies, review team output, monitor recruitment pipelines and KPIs, and ensure timely and high-quality delivery. Coach team members on sourcing, headhunting, candidate assessment, client communication, and vacancy closure. Support selected business development activities by participating in client meetings, providing recruitment and market insights, and contributing to proposals and proposed recruitment solutions when required. Maintain accurate recruitment records and contribute to improving sourcing channels, candidate databases, processes, reporting, and overall service quality.<br>Qualifications and Experience:<br>Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. Minimum of 7 years of progressive experience in recruitment, talent acquisition, or executive search. At least 3 years of experience within a recruitment agency, executive search firm, or human capital consulting company is essential. Previous experience supervising or leading a recruitment team, regardless of team size. Proven hands-on experience sourcing, assessing, and successfully placing candidates. Demonstrated success in closing senior and complex positions, including C-suite, General Manager, Director, and other leadership roles. Strong experience using Linked In Recruiter, job portals, candidate databases, professional networks, and direct headhunting techniques. Strong understanding of agency recruitment, client management, shortlisting, offer negotiation, replacement guarantees, and vacancy closure. Ability to present candidate profiles effectively and clearly communicate their suitability and value to clients. Experience managing multiple clients and recruitment assignments simultaneously. Strong communication, consultation, presentation, negotiation, and stakeholder-management skills. Ability to participate confidently in client meetings and contribute recruitment insights to proposals and proposed solutions. Good knowledge of the Saudi employment market and recruitment practices. Experience using applicant tracking systems, recruitment databases, or CRM platforms. Professional fluency in Arabic and English.
Saudi - Jeddah
Syarah is on a mission to change how people buy their cars in Saudi Arabia and the Middle East. We offer buyers an end-to-end digital car-buying experience, allowing them to purchase their next car from the comfort of their living rooms. Behind the scenes, we build systems to manage the sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, shipping, and many other aspects of the car-buying journey.<br><br>Our goal is to transform car buying into an experience of delight, comfort, and peace of mind.<br><br>We are looking for an ambitious, competitive, and growth-minded Showroom Supervisor to lead our showroom sales team, drive sales performance, and ensure an exceptional customer experience. The ideal candidate will be responsible for supervising daily showroom operations, supporting the sales team, achieving sales targets, and ensuring that customers receive a smooth and professional buying experience.<br><br>Responsibilities<br><br>Supervise and manage the daily activities of the showroom sales team to ensure smooth and efficient operations Set daily and monthly sales targets for the sales team and closely monitor performance against KPIsLead, coach, and motivate Sales Officers to achieve individual and team sales targets Monitor customer traffic, leads, follow-ups, conversions, and overall showroom sales performance Ensure customers receive a professional, welcoming, and high-quality experience throughout the buying journey Support the sales team in handling complex customer inquiries, negotiations, complaints, and escalations Ensure that Sales Officers clearly explain vehicle features, specifications, pricing, financing options, and the purchasing process to customers Monitor and support vehicle inspections and test drives, ensuring that all showroom procedures and safety requirements are followed Review and ensure the accuracy and completeness of customer and sales documentation required for the showroom and financing process Support the team in negotiating vehicle prices and trade-in values while ensuring alignment with company pricing and profitability guidelines Coordinate with management, vehicle owners, finance companies, and other internal teams to ensure the timely completion of sales procedures Work closely with the procurement and sales teams regarding vehicle pricing and supplier negotiations to maximize company profitability Track sales pipeline and follow up on pending deals, ensuring opportunities are progressed and closed in a timely manner Analyze sales performance and prepare regular reports on sales results, conversion rates, customer feedback, and team performance Identify areas for improvement and implement actions to increase showroom sales, customer satisfaction, and team productivity Conduct regular team meetings, provide performance feedback, and support the development of Sales Officers through coaching and on-the-job training Ensure compliance with company policies, sales procedures, and customer service standards Follow up with previous customers to ensure satisfaction, encourage customer retention, and address any post-sale concerns Coordinate with relevant departments to resolve customer issues and ensure a smooth post-sale experience Perform any other duties related to showroom sales and operations as assigned by management<br><br>Requirements<br><br>3-5 years of experience in sales, preferably within the automotive industry, with previous supervisory or team-lead experience preferred Proven ability to lead, motivate, and manage a sales team Strong knowledge of automotive sales, vehicle specifications, pricing, and the car-buying process Strong negotiation, persuasion, and closing skills Excellent verbal and written communication skills Strong customer service and relationship-management skills Strong leadership, coaching, and problem-solving abilities Strong understanding of sales KPIs, targets, conversion rates, and sales performance management Excellent time-management and organizational skills, with the ability to prioritize tasks and work in a fast-paced environment Professional appearance and strong interpersonal skills Good computer skills and proficiency in Microsoft Office Proficiency in English is essential Ability to work effectively under pressure and take initiative to achieve business objectives
Saudi - Jeddah
Technical Card Implementation Lead (Consumer, Wallet & Commercial Cards) Location: Riyadh, Saudi Arabia (Onsite) Experience: 10+ Years Industry: Fintech | BNPL | Payments | Card Issuing Contract- 12Months(renewable)<br>About the Role Join a leading BNPL fintech launching mass-market consumer credit cards, wallet-linked prepaid cards, and commercial card products in Saudi Arabia. This role will work closely with the client's Product and Technology teams to lead the end-to-end technical implementation, certification, and production launch of new card programs. You'll own the complete delivery lifecycle—from principal membership and BIN setup through processor integration, scheme certification, digital wallet enablement, and production go-live. This is a unique opportunity to build a greenfield card issuing platform that will power millions of customer transactions across the Kingdom. Key Responsibilities Lead the end-to-end technical implementation of consumer credit, prepaid/wallet, and commercial card programs. Manage BIN requests, ICA assignment, processor onboarding, CMS integration, and payment scheme certification. Drive principal membership enablement, coordinating with card schemes and ensuring SAMA regulatory compliance. Oversee card production, personalization, fulfillment, and digital issuance. Deliver Apple Pay, Google Pay, and x Pay integration, including MDES tokenization, 3DS configuration, and digital provisioning. Lead scheme certification activities, including MIP testing, SIT, UAT, performance testing, security testing, and production readiness. Configure authorization, authentication, settlement, and dispute management processes. Coordinate cross-functional delivery across processors, personalization bureaus, payment schemes, compliance, product, and engineering teams. Manage project governance, risk tracking, milestone reporting, and production stabilization after go-live. Success Measures Successful BIN setup and payment scheme certification within project timelines. On-time delivery of technical milestones. Zero critical (P1/P2) defects at production launch. Successful rollout of Apple Pay, Google Pay, and x Pay. High stakeholder satisfaction and effective governance reporting. Smooth transition to BAU support following production launch. Mandatory Requirements10+ years of experience in payments technology, card issuing, processor integration, or card implementation programs. Proven experience delivering end-to-end technical implementation of:Consumer Credit Cards Wallet/Prepaid Cards Commercial Cards Hands-on experience with:BIN setup ICA assignment Principal Membership enablement Payment Scheme certification Experience integrating with Tier-1 issuer processors. Strong understanding of the SAMA regulatory framework for card issuance and consumer finance. Fluent English communication. Immediate joiners or candidates serving up to a 30-day notice period preferred. Technical Expertise Card Management Systems (Power CARD, Way4, Vision PLUS, Cortex, Prime, or similar) Complete card lifecycle management:Issuance Authorization Clearing & Settlement Chargebacks & Disputes ISO 8583 and ISO 20022 messaging Tokenization (MDES/VTS) Apple Pay, Google Pay, x Pay3D Secure (3DS) PCI-DSS compliance API integrations and cloud-native architectures Certification environments and payment simulators Preferred Experience Greenfield card program launches. Fintech or BNPL organizations. GCC/MENA payments ecosystem. Knowledge of Shariah-compliant financial products. Arabic language proficiency. Tools & Platforms JIRAConfluence MS Project Postman Soap UIPayment MIPScheme certification and testing tools Preferred Certifications PMP or PRINCE2Payment Certified Associate/Professional Fraud Management or Dispute Resolution certifications Mandatory Skills End-to-end card implementation and productionization Consumer, Wallet & Commercial Card launches BIN setup & ICA assignment Principal Membership enablement Processor integration Payment Scheme certification Digital Wallets (Apple Pay, Google Pay, x Pay) MDES Tokenization SAMA regulatory knowledge Strong stakeholder and program management<br>MAIL YOUR CV AT simmi@hiresquad.in
Saudi - Medina
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Saudi - Al Madinah
Additional Information<br><br>Job Number 26117976<br><br>Job Category Procurement, Purchasing, and Quality Assurance<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Saudi - Jeddah
Additional Information<br><br>Job Number 26118035<br><br>Job Category Administrative<br><br>Location Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Résumé des fonctions<br><br>Servir de référent aux clients et communiquer avec eux par téléphone et par e-mail pour répondre aux questions et demandes. Saisir et récupérer des informations stockées dans des bases de données informatiques à l'aide d'un clavier, d'une souris ou d'une trackball afin de mettre à jour les dossiers, fichiers, réservations et de répondre aux demandes des clients. Utiliser les autres équipements de bureau standard (hors ordinateur). Préparer des lettres, mémos et autres documents à l'aide de logiciels de traitement de texte, de tableur, de base de données ou de présentation. Transmettre des informations ou des documents en utilisant un ordinateur, le courrier ou un fax, y compris assurer la relecture et la modification d'informations écrites pour garantir leur précision et leur exhaustivité. Saisir et trouver des informations professionnelles à l'aide d'ordinateurs et/ou de systèmes de point de vente.<br><br>Suivre et appliquer toutes les politiques et procédures de la chaîne ; s’assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d’informations propres à la bannière et/ou à l’hôtel et protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la chaîne, anticiper leurs besoins et y répondre, aider les personnes handicapées et remercier chaleureusement les clients. Utiliser un langage clair et courtois lors de toute communication ; préparer et corriger avec précision et exhaustivité des documents rédigés et répondre au téléphone en employant le langage approprié. Développer et entretenir des relations professionnelles positives avec les autres employés et services, s’unir et s’entraider afin d’atteindre des buts communs, écouter et répondre de façon appropriée aux problèmes des autres employés. Signaler les accidents, les blessures et les conditions de travail dangereuses au responsable. Déplacer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de façon autonome. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.
Saudi - Jeddah
Syarah is on a mission to change how people buy their cars in Saudi Arabia and the Middle East. We offer buyers an end-to-end digital car-buying experience, allowing them to purchase their next car from the comfort of their living rooms. Behind the scenes, we build systems to manage the sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, shipping, and many other aspects of the car-buying journey.<br><br>Our goal is to transform car buying into an experience of delight, comfort, and peace of mind.<br><br>We are looking for an ambitious, competitive, and growth-minded Showroom Supervisor to lead our showroom sales team, drive sales performance, and ensure an exceptional customer experience. The ideal candidate will be responsible for supervising daily showroom operations, supporting the sales team, achieving sales targets, and ensuring that customers receive a smooth and professional buying experience.<br><br>Responsibilities<br><br>Supervise and manage the daily activities of the showroom sales team to ensure smooth and efficient operations Set daily and monthly sales targets for the sales team and closely monitor performance against KPIsLead, coach, and motivate Sales Officers to achieve individual and team sales targets Monitor customer traffic, leads, follow-ups, conversions, and overall showroom sales performance Ensure customers receive a professional, welcoming, and high-quality experience throughout the buying journey Support the sales team in handling complex customer inquiries, negotiations, complaints, and escalations Ensure that Sales Officers clearly explain vehicle features, specifications, pricing, financing options, and the purchasing process to customers Monitor and support vehicle inspections and test drives, ensuring that all showroom procedures and safety requirements are followed Review and ensure the accuracy and completeness of customer and sales documentation required for the showroom and financing process Support the team in negotiating vehicle prices and trade-in values while ensuring alignment with company pricing and profitability guidelines Coordinate with management, vehicle owners, finance companies, and other internal teams to ensure the timely completion of sales procedures Work closely with the procurement and sales teams regarding vehicle pricing and supplier negotiations to maximize company profitability Track sales pipeline and follow up on pending deals, ensuring opportunities are progressed and closed in a timely manner Analyze sales performance and prepare regular reports on sales results, conversion rates, customer feedback, and team performance Identify areas for improvement and implement actions to increase showroom sales, customer satisfaction, and team productivity Conduct regular team meetings, provide performance feedback, and support the development of Sales Officers through coaching and on-the-job training Ensure compliance with company policies, sales procedures, and customer service standards Follow up with previous customers to ensure satisfaction, encourage customer retention, and address any post-sale concerns Coordinate with relevant departments to resolve customer issues and ensure a smooth post-sale experience Perform any other duties related to showroom sales and operations as assigned by management<br><br>Requirements<br><br>3-5 years of experience in sales, preferably within the automotive industry, with previous supervisory or team-lead experience preferred Proven ability to lead, motivate, and manage a sales team Strong knowledge of automotive sales, vehicle specifications, pricing, and the car-buying process Strong negotiation, persuasion, and closing skills Excellent verbal and written communication skills Strong customer service and relationship-management skills Strong leadership, coaching, and problem-solving abilities Strong understanding of sales KPIs, targets, conversion rates, and sales performance management Excellent time-management and organizational skills, with the ability to prioritize tasks and work in a fast-paced environment Professional appearance and strong interpersonal skills Good computer skills and proficiency in Microsoft Office Proficiency in English is essential Ability to work effectively under pressure and take initiative to achieve business objectives
Saudi - Jeddah
Job Post Start Date: 13/9/2026Job Post End Date: 17/09/2026About the Company Established in 1988 as part of Saudi Arabia's strategy to develop self-sufficiency in civil and military aircraft maintenance, overhaul, and modifications through technology transfer and the development of Saudi nationals. Vision To lead the future of aviation, space, and defense – setting global standards while powering the ambition of Vision 2030. Mission To deliver high-quality aviation products and services that ensure exceptional customer satisfaction and long-term profitability. Job Summary The Total Rewards Specialist is responsible for supporting the administration and continuous improvement of the company’s compensation and benefits programs to ensure internal equity, market competitiveness, and alignment with the organization’s business objectives. The position supports salary analysis, compensation benchmarking, benefits administration, salary structures, and Total Rewards reporting while working closely with HR, Finance, Payroll, and other relevant functions to ensure accurate and effective compensation and benefits practices. Key Responsibilities Support the administration and implementation of compensation and benefits programs in accordance with approved policies and procedures. Conduct salary analysis and market benchmarking to assess internal equity and external competitiveness. Support the development, maintenance, and review of salary structures, grades, and salary ranges. Assist with annual salary reviews, merit increases, promotions, and compensation adjustments. Analyze compensation data and prepare Total Rewards reports, dashboards, and management presentations. Support the administration of employee benefits, allowances, and other Total Rewards programs. Coordinate with Payroll, Finance, HR Operations, and other relevant functions to ensure accurate and timely compensation and benefits processes. Maintain accurate and confidential employee compensation and benefits data and records. Support compensation and benefits budgeting and forecasting activities. Conduct analysis of compensation trends, employee pay data, and market information to support management decision-making. Support job evaluation and job grading activities and maintain relevant documentation. Assist in reviewing and updating Total Rewards policies, procedures, guidelines, and processes. Support the preparation and analysis of salary surveys and external compensation market data. Ensure compensation and benefits practices are aligned with company policies, internal controls, and applicable regulations. Respond to compensation and benefits inquiries and provide appropriate support to employees and HR stakeholders. Support Total Rewards projects and process improvement initiatives as required. Maintain a high level of confidentiality and data accuracy when handling sensitive employee compensation information. Qualifications Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting, or a closely related field. Additional qualifications or certifications in Compensation & Benefits, Total Rewards, Human Resources, or HR Analytics are an advantage. Good understanding of compensation and benefits principles and practices. Strong analytical and numerical skills with the ability to analyze and interpret compensation data. Strong communication, interpersonal, organizational, and problem-solving skills. Proficiency in Microsoft Office Suite, particularly Excel and Power Point. Experience with HRMS, payroll systems, HR analytics, and reporting tools is preferred. High level of confidentiality, attention to detail, and data accuracy. Experience2–4 years of relevant experience in Total Rewards, Compensation & Benefits, Compensation, HR Operations, or a related HR function. Experience in salary analysis, market benchmarking, salary structures, and compensation administration. Experience supporting employee benefits and allowances administration. Experience working with HR, Payroll, Finance, and other cross-functional teams. Experience using Microsoft Excel, HRMS, payroll systems, and HR reporting tools. Experience with job evaluation, job grading, or compensation surveys is preferred. Proven ability to analyze compensation data, prepare reports, and support Total Rewards decision-making.
Saudi - Al Madinah
Additional Information<br><br>Job Number 26117976<br><br>Job Category Procurement, Purchasing, and Quality Assurance<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Saudi - Al Madinah
Additional Information<br><br>Job Number 26117976<br><br>Job Category Procurement, Purchasing, and Quality Assurance<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون.انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
Saudi - Jeddah
Organization- Miraval The Red Sea<br><br>Summary<br><br>The Experience Planner at Miraval The Red Sea plays a key role in curating seamless, personalized wellness journeys for guests. This position guides guests in booking their spa, wellness, and fitness experiences, ensuring they are aligned with their personal goals and intentions. As the first point of contact for guests, the Experience Planner builds meaningful relationships, provides tailored recommendations, and offers consistent support throughout the guest's stay.<br><br>As an Experience Planner, you are responsible for overseeing the Experience Planning and Reservations process for guests, developing strong connections, and offering helpful suggestions and solutions to their well-being planning needs.<br><br>You will learn about experiential wellness travel and align each guest's intention with the appropriate spa treatments, lectures, activities, and workshops to help create a life-changing Miraval stay.<br><br> Key Responsibilities Guest Journey Planning <br><br> Welcome and connect with guests upon arrival to understand their wellness goals and preferences. Offer informed guidance on the full range of spa, wellness, fitness, and outdoor experiences available. Curate personalized experience schedules that reflect each guest’s unique needs, goals, and energy levels. Make thoughtful recommendations to support physical, emotional, and mental well-being.<br><br> Experience Booking & Coordination <br><br> Accurately book and manage guest itineraries using the resort’s scheduling system. Coordinate spa and wellness appointments across departments to ensure a smooth guest flow. Communicate changes, updates, or recommendations clearly and in a timely manner. Liaise with therapists, instructors, and wellness teams to support personalized service delivery. Work in close collaboration with Reservations and Wellness Operations teams to ensure seamless coordination, healthy distribution of experiences, and guest satisfaction.<br><br> Guest Engagement & Support <br><br> Check in with guests throughout their stay to ensure satisfaction and adapt plans as needed. Provide thoughtful responses to guest questions and requests with warmth, professionalism, and discretion. Offer emotional presence and mindfulness in every interaction to support guest well-being. Encourage guest reflection, intention-setting, and deeper connection to their experiences. Collect guest feedback to support continuous improvement and enhance service quality.<br><br> Operations & Service Excellence <br><br> Maintain accurate records of bookings, preferences, and special notes to support team communication. Ensure that daily schedules are updated, balanced, and in alignment with operational capacity. Support the front-of-house team with check-ins, follow-ups, and coordination. Uphold a calm, welcoming environment in the spa reception and planning areas. Contribute to upselling of services, support retail sales, and assist in revenue generation and guest satisfaction metrics.<br><br> Communication & Sales Focus <br><br> Make authentic, helpful connections with guests via phone, email, and chat. Assist with outbound calls to guests pre-arrival to guide planning. Respond to email and chat inquiries with timeliness and professionalism. Support assigned sales goals and conversion metrics where applicable.<br><br> Safety, Culture & Team Support <br><br> Demonstrate a high level of respect for cultural sensitivities and support a multi-cultural environment. Maintain awareness of safety and emergency procedures in all guest interactions. Support wellness team in activity organization, session coordination, and operational tasks as needed. Adapt to evolving schedules and operational needs with a team-oriented mindset.<br><br>Qualifications<br><br> Minimum 1–2 years of experience in guest services, spa operations, wellness hospitality, or front desk coordination. Familiarity with wellness services, spa treatments, and fitness offerings in a luxury resort or retreat setting. Proficiency in scheduling systems and digital communication tools. Fluent in English; Arabic is a plus. Training or interest in mindfulness, wellness, or holistic hospitality is an advantage. Bachelor’s degree is a plus but not required.<br><br>Skills & Abilities<br><br> Warm, intuitive, and attentive guest service style. Strong organizational and multi-tasking skills with high attention to detail. Excellent verbal and written communication. Calm and composed under pressure with a problem-solving mindset. Naturally empathetic, supportive, and aligned with Miraval’s values of presence, compassion, and transformation. Flexible schedule availability, including weekends and holidays.
Saudi - Al Madinah
Additional Information<br><br>Job Number 26117976<br><br>Job Category Procurement, Purchasing, and Quality Assurance<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون.انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
Saudi - Al Madinah
Additional Information<br><br>Job Number 26117976<br><br>Job Category Procurement, Purchasing, and Quality Assurance<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Saudi - Jeddah
Primary objective:The Training and Development Manager is responsible for designing, implementing, and continuously improving the learning and development strategy across Misk Schools, ensuring that employees at all levels are equipped with the knowledge, skills, and competencies needed to perform effectively and grow within the organization. The role leads the full training cycle, from identifying development needs to designing, delivering, and evaluating high-impact learning programs.<br>Working closely with Human Resources leadership and department heads, the Training and Development Manager builds a culture of continuous learning that supports Misk Schools' strategic objectives, strengthens employee engagement and retention, and prepares talent for future leadership roles.<br>Areas of responsibility:Design and lead the annual Training and Development strategy and plan in alignment with Misk Schools' overall Human Capital strategy and objectives. Conduct regular Training Needs Analysis (TNA) across departments to identify skill gaps and development priorities. Design, develop, and deliver training programs and workshops covering technical, behavioral, and leadership competencies. Manage and continuously improve the new employee onboarding and induction program. Develop and oversee leadership and management development programs to build a strong internal talent pipeline. Select, manage, and evaluate external training providers, consultants, and vendors, ensuring quality and value for money. Manage the Training and Development budget, ensuring effective and efficient use of resources. Oversee the Learning Management System (LMS), ensuring content is kept up to date and that utilization is tracked and reported. Evaluate the effectiveness and impact of training programs using recognized evaluation models (e.g., Kirkpatrick), and report on training ROI. Collaborate with department heads and line managers to align training initiatives with performance management and career development plans. Support succession planning efforts by identifying high-potential employees and designing targeted development interventions. Ensure all mandatory and compliance-related training (e.g., safeguarding, health and safety, code of conduct) is completed and properly documented. Maintain accurate training records and certificates, and ensure compliance with relevant regulatory and accreditation requirements. Keep abreast of best practices, emerging trends, and innovations in learning and development, and recommend improvements accordingly. Prepare periodic reports and dashboards on training activities, participation, and outcomes for HR leadership and senior management. Undertake additional duties as and when required by the line manager.<br>Qualifications:Bachelor's Degree in Human Resources, Business Administration, Education, or a related field (essential). Master's Degree in Human Resources, Organizational Development, Education, or a related field (preferred). Professional certification in Training and Development (e.g., CIPD, ATD, SHRM-CP) is a plus (desirable).<br>Experience:+5 years' experience in training and development, learning and development, or organizational development roles.+2 years' experience in a supervisory or managerial capacity. Proven track record of designing, delivering, and evaluating effective training programs. Experience with Learning Management Systems (LMS) and e-learning tools. Experience within the education sector is preferred.<br>Skills, Knowledge and Abilities:Strong instructional design and facilitation skills. Excellent project and budget management skills. Strong analytical skills, with the ability to measure training effectiveness and return on investment (ROI). Excellent stakeholder management and relationship-building skills across all levels of the organization. Strong communication and presentation skills in both Arabic and English. Proficiency in Microsoft Office and Learning Management System (LMS) platforms. Ability to manage multiple priorities and work effectively under pressure. High level of confidentiality, professionalism, and attention to detail.
Elm
Saudi - Riyadh
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<p ><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Group</span></strong></p>
</td>
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<p ><span >Government Products</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Government Digital Products Sales</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Digital & Indirect Sales</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span >Indirect Sales</span></p>
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<p ><span > </span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >The role exists to lead the Indirect Sales Unit by developing and managing reseller and partner ecosystems, driving revenue growth through indirect sales channels, and expanding the reach of government digital products. The role ensures effective channel performance, partner engagement, sales target achievement, and sustainable business growth while maintaining strong compliance with commercial agreements, governance requirements, and organizational objectives.</span></p>
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<p > </p>
<p > </p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES – Strategy </span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<ol >
<li ><span >Indirect Sales Strategy & Performance</span></li>
</ol>
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<ul >
<li ><span >Develop and execute the indirect sales strategy and annual sales plans in alignment with Government Digital Products Sales objectives.</span></li>
<li ><span >Monitor sales performance, KPIs, pipeline health, and revenue achievement across reseller and partner channels.</span></li>
<li ><span >Identify improvement opportunities and implement corrective actions to achieve approved sales targets and business objectives.</span></li>
</ul>
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<td >
<ol start="2">
<li ><span >Reseller & Channel Partner Management</span></li>
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<li ><span >Develop manage and expand relationships with resellers distributors and channel partners</span></li>
<li ><span >Evaluate partner performance against agreed targets service standards and contractual obligations</span></li>
<li ><span >Implement partner enablement and development initiatives to improve sales capabilities and market coverage</span></li>
</ul>
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<ol start="3">
<li ><span >Partner Sales Growth & Business Development</span></li>
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<ul >
<li ><span >Identify qualify and pursue new partner driven business opportunities to expand product reach and market penetration</span></li>
<li ><span >Support the development of business cases commercial proposals and growth initiatives with channel partners</span></li>
<li ><span >Collaborate with business sectors and product divisions to maximize indirect sales opportunities and revenue growth</span></li>
</ul>
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<ol start="4">
<li ><span >Presales & Opportunity Management</span></li>
</ol>
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<ul >
<li ><span >Oversee the preparation of technical and financial proposals in coordination with relevant stakeholders</span></li>
<li ><span >Support opportunity qualification bid management and partner driven sales pursuits</span></li>
<li ><span >Ensure customer and partner requirements are addressed throughout the sales lifecycle</span></li>
</ul>
</td>
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<ol start="5">
<li ><span >Commercial Agreements & Contract Management</span></li>
</ol>
</td>
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<ul >
<li ><span >Lead reseller onboarding contracting renewal and performance management activities</span></li>
<li ><span >Coordinate with Legal Affairs and relevant stakeholders to ensure effective contract execution and compliance</span></li>
<li ><span >Monitor contractual commitments commercial risks and partner obligations to protect business interests</span></li>
</ul>
<p > </p>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Customer & Partner Relationship Management</span></li>
</ol>
</td>
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<ul >
<li ><span >Build and maintain strong relationships with strategic partners resellers and customers</span></li>
<li ><span >Address escalations complaints and operational challenges to ensure partner and customer satisfaction</span></li>
<li ><span >Establish effective communication channels that strengthen long term business relationships and collaboration</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Channel Enablement & Market Expansion</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop partner enablement programs product awareness initiatives and sales readiness activities</span></li>
<li ><span >Collaborate with Marketing and Product teams to increase product visibility and partner engagement</span></li>
<li ><span >Support the expansion of government digital products through new channels markets and partnership models</span></li>
</ul>
<p > </p>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Team Leadership & Operational Excellence</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead coach and develop unit employees to achieve performance objectives and capability growth</span></li>
<li ><span >Establish performance measures monitor team effectiveness and ensure compliance with policies and procedures</span></li>
<li ><span >Drive continuous improvement initiatives to enhance partner experience operational efficiency and sales effectiveness</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td >
<ul >
<li ><span >Bachelor’s Degree in Business Administration Marketing Information Technology Management Information Systems or equivalent</span></li>
<li ><span >Professional certifications in Sales Management Channel Management Business Development or Strategic Account Management are preferred</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td >
<ul >
<li ><span >7+ years of relevant experience in sales channel management business development account management or technology sales.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
Confidential
Saudi - Jeddah
Role Purpose : Responsible of supporting the effective implementation and continuous enhancement of the Group’s Risk Management and Business Continuity Management frameworks. The role ensures consistent risk identification, assessment, reporting, and continuity readiness through strong stakeholder engagement, robust analytics, and disciplined execution of risk and BCMS practices.<br>Key Accountabilities : <br>Coordinating the identification, assessment, measurement, and documentation of risks across the Group and subsidiaries. Applying and embedding approved ERM methodologies, tools, templates, and techniques in day‑to‑day risk activities. Supporting the implementation and maintenance of Group ERM framework, policies, procedures, and standards. Ensuring alignment in practice with COSO ERM and ISO 31000, and highlighting gaps or deviations. Facilitate and document periodic risk workshops with subsidiaries, functions, and Risk Champions. Support Management and Risk Champions through, hands-on guidance on risk identification, assessment, treatment, monitoring, use of tools, templates, and scoring methodologies Review risk registers, challenging the completeness, consistency, risk articulation, cause–impact clarity, risk scoring Track and support the identification and assessment of emerging and strategic risks. Monitor risk ownership and escalate gaps where accountability is unclear or weak. Reviewing risk mitigation and treatment plans to ensure they are proportionate to risk severity, practical and time-bound and clearly owned by accountable stakeholders Tracking and reporting progress of risk enhancement and remediation actions across subsidiaries. Escalating overdue actions, deteriorating risks, and critical issues in a timely manner. Develop and maintain dashboards and analytics (e.g., Power BI, GRC platforms). Prepare periodic ERM reporting packs for management and committees. Supporting the implementation of the Group BCM framework in line with ISO 22301 & Regulatory requirements Monitoring subsidiary adherence to BCM policies, standards, and governance requirements. Supporting establishment and effectiveness of BCM governance structures Support subsidiaries in critical business processes, key dependencies and suppliers and disruption and crisis scenarios Track development, maintenance, and periodic review of Business Continuity Plans (BCP) Coordinate and monitor BCM testing, simulations, and crisis drills. Review test outcomes, identify gaps, and track remediation actions to closure. Prepare BCM readiness and gap reports, including overdue actions and weaknesses.<br>Necessary Knowledge and Experience<br>Demonstrate working knowledge of internationally recognized risk management frameworks in ISO 31000 & COSO Enterprise Risk Management (ERM) Excellent communication, interpersonal and presenting skills, with the ability to effectively collaborate with internal and external stakeholders at all levels. Demonstrate strong day-to-day communication skills including, facilitating workshops and meetings, explaining risk concepts in clear, non-technical language, drafting concise reports and presentations Strong knowledge and analytical capability to interpret risk data and reports, with the ability to recognize trends, inconsistencies, and control gaps across the organization. Demonstrated judgment and risk-based thinking, with the ability to formulate practical, proportionate recommendations to enhance controls, business processes, and the quality of risk and management reporting. Solid knowledge and hands-on experience in Business Continuity Management Systems (BCMS), including a strong understanding of ISO 22301 principles, business impact analysis, continuity strategies, crisis management, and the design, implementation, testing, and continuous improvement of BCPs, DRPs, and crisis management frameworks.<br>Education and Certification Requirements<br>A bachelor’s in business, risk management, accounting, finance or related discipline.5+ years of Business Consultancy Projects, Project Management, Business Process Reviews, Risk Management, BCMS or related experience. Experience in a Big4 firm with a focus on risk management would be an advantage. Knowledge of regulatory & compliance (Preferred in KSA). Advanced Excel, Word, Power Point, Visio, Power BI. SAP knowledge is an advantage<br>Job Location : Riyadh
Saudi - Jeddah
Role: Senior Data Warehouse Consultant Location: On-Site in KSADuration: 1 year renewable<br>1. Position Summary We are seeking a Senior Data Warehouse Consultant with 10+ years of hands-on experience in designing, building, and optimizing enterprise data warehouse solutions within the banking sector. The consultant will lead data warehouse architecture and delivery initiatives, translating complex business requirements into scalable, high-performance, and compliant data platforms that support regulatory reporting, risk analytics, customer analytics, and executive decision-making.<br>2. Qualifications & Experience Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field (Master's degree preferred). Minimum 10 years of progressive experience in data warehousing, BI, and data engineering. Minimum 7–10 years of that experience within the banking or financial services industry (retail, corporate, or Islamic banking preferred). Proven track record of delivering at least 2–3 end-to-end enterprise data warehouse implementations in a lead or senior capacity. Experience working with or within consulting/system-integrator environments is a plus.<br>3. Technical Skills (Required) Data Warehouse Architecture & Modeling Expert-level knowledge of Kimball, Inmon, and Data Vault methodologies. Strong dimensional modeling: star/snowflake schemas, SCD (Type 1/2/3), fact/dimension design, conformed dimensions, and slowly changing dimension strategies. Experience with industry-standard banking data models (e.g., Teradata FS-LDM, FIBO, or equivalent financial data frameworks). Databases & Platforms Deep expertise in at least two enterprise RDBMS: Oracle, Microsoft SQL Server, Teradata, Postgre SQL. Familiarity with big data ecosystems (Hadoop, Spark) and data lake/lakehouse architectures. BI & Reporting Experience with BI tools: Power BI, Tableau, OBIEE/OAC, Micro Strategy, or equivalent. Ability to design semantic layers, data marts, and executive dashboards for senior management. Data Governance & Quality Solid understanding of data governance frameworks, metadata management, data lineage, master data management (MDM), and data quality monitoring. Knowledge of data catalog tools (e.g., Collibra, Alation, Informatica EDC) is a plus.<br>4. Banking Domain Knowledge (Required) Working knowledge of core banking systems (e.g., Flexcube, T24, or equivalent) and typical source-system landscapes (channels, cards, payments, loans, deposits, treasury). Understanding of banking regulatory and reporting contexts, including:SAMA regulatory reporting requirements (for Saudi-based institutions) Experience supporting Customer 360, profitability, CRM, and MIS reporting initiatives.<br>5. Certifications (Preferred) CDMP (DAMA Certified Data Management Professional) Cloud certifications: Azure Data Engineer / AWS Data Analytics / Snowflake Informatica, Teradata, or Databricks certifications TOGAF or equivalent enterprise architecture certification is a plus6. Key Responsibilities Lead data warehouse design, development, and optimization efforts across the enterprise data platform. Translate business and regulatory requirements into robust data models and ETL solutions. Perform performance tuning, capacity planning, and architecture reviews. Mentor junior engineers and enforce development standards and best practices. Coordinate with business units, risk, finance, and compliance stakeholders. Ensure solutions comply with the bank's data governance, information security, and Shariah-compliance-aligned policies. Support data migration, modernization, and cloud-transformation initiatives.7. Soft Skills Excellent stakeholder management and communication skills (English required; Arabic is a strong plus). Strong analytical and problem-solving abilities. Ability to work independently in a consulting capacity while integrating with internal teams. Leadership and mentoring capability for multi-member delivery teams.
Saudi - Jeddah
Technical Card Implementation Lead (Consumer, Wallet & Commercial Cards) Location: Riyadh, Saudi Arabia (Onsite) Experience: 10+ Years Industry: Fintech | BNPL | Payments | Card Issuing Contract- 12Months(renewable)<br>About the Role Join a leading BNPL fintech launching mass-market consumer credit cards, wallet-linked prepaid cards, and commercial card products in Saudi Arabia. This role will work closely with the client's Product and Technology teams to lead the end-to-end technical implementation, certification, and production launch of new card programs. You'll own the complete delivery lifecycle—from principal membership and BIN setup through processor integration, scheme certification, digital wallet enablement, and production go-live. This is a unique opportunity to build a greenfield card issuing platform that will power millions of customer transactions across the Kingdom. Key Responsibilities Lead the end-to-end technical implementation of consumer credit, prepaid/wallet, and commercial card programs. Manage BIN requests, ICA assignment, processor onboarding, CMS integration, and payment scheme certification. Drive principal membership enablement, coordinating with card schemes and ensuring SAMA regulatory compliance. Oversee card production, personalization, fulfillment, and digital issuance. Deliver Apple Pay, Google Pay, and x Pay integration, including MDES tokenization, 3DS configuration, and digital provisioning. Lead scheme certification activities, including MIP testing, SIT, UAT, performance testing, security testing, and production readiness. Configure authorization, authentication, settlement, and dispute management processes. Coordinate cross-functional delivery across processors, personalization bureaus, payment schemes, compliance, product, and engineering teams. Manage project governance, risk tracking, milestone reporting, and production stabilization after go-live. Success Measures Successful BIN setup and payment scheme certification within project timelines. On-time delivery of technical milestones. Zero critical (P1/P2) defects at production launch. Successful rollout of Apple Pay, Google Pay, and x Pay. High stakeholder satisfaction and effective governance reporting. Smooth transition to BAU support following production launch. Mandatory Requirements10+ years of experience in payments technology, card issuing, processor integration, or card implementation programs. Proven experience delivering end-to-end technical implementation of:Consumer Credit Cards Wallet/Prepaid Cards Commercial Cards Hands-on experience with:BIN setup ICA assignment Principal Membership enablement Payment Scheme certification Experience integrating with Tier-1 issuer processors. Strong understanding of the SAMA regulatory framework for card issuance and consumer finance. Fluent English communication. Immediate joiners or candidates serving up to a 30-day notice period preferred. Technical Expertise Card Management Systems (Power CARD, Way4, Vision PLUS, Cortex, Prime, or similar) Complete card lifecycle management:Issuance Authorization Clearing & Settlement Chargebacks & Disputes ISO 8583 and ISO 20022 messaging Tokenization (MDES/VTS) Apple Pay, Google Pay, x Pay3D Secure (3DS) PCI-DSS compliance API integrations and cloud-native architectures Certification environments and payment simulators Preferred Experience Greenfield card program launches. Fintech or BNPL organizations. GCC/MENA payments ecosystem. Knowledge of Shariah-compliant financial products. Arabic language proficiency. Tools & Platforms JIRAConfluence MS Project Postman Soap UIPayment MIPScheme certification and testing tools Preferred Certifications PMP or PRINCE2Payment Certified Associate/Professional Fraud Management or Dispute Resolution certifications Mandatory Skills End-to-end card implementation and productionization Consumer, Wallet & Commercial Card launches BIN setup & ICA assignment Principal Membership enablement Processor integration Payment Scheme certification Digital Wallets (Apple Pay, Google Pay, x Pay) MDES Tokenization SAMA regulatory knowledge Strong stakeholder and program management<br>MAIL YOUR CV AT simmi@hiresquad.in
Saudi - Jeddah
Role Summary The Beneficiary Care Lead is responsible for delivering a high-quality end-to-end support experience for beneficiaries through Service Desk operations, onsite technical support, and structured workshops. The role ensures timely issue resolution, user satisfaction, continuous service improvement, and effective knowledge transfer. Acting as a key point of coordination between beneficiaries, support teams, and stakeholders, the Beneficiary Care Lead promotes a beneficiary-first mindset across all support channels.<br>Key Responsibilities <br>1. Service Desk Leadership & Operations Lead and oversee daily Service Desk activities to ensure timely, accurate, and professional handling of beneficiary requests and incidents. Act as escalation point for complex or high-priority issues, ensuring resolution within agreed SLAs. Monitor ticket queues, response times, resolution rates, and beneficiary satisfaction metrics. Ensure proper ticket categorization, documentation, and closure in the Service Management system. Coordinate with internal IT teams, vendors, and third-party support to resolve technical issues efficiently. Drive continuous improvement in Service Desk processes, scripts, and workflows. Ensure compliance with ITIL-based support practices and organizational policies.<br>2. Onsite Support & Field Coordination Lead and coordinate onsite support activities to ensure comprehensive coverage of beneficiary locations. Provide hands-on technical assistance for hardware, software, network, and application-related issues. Plan and manage onsite visits, deployments, upgrades, and troubleshooting activities. Ensure proper setup, maintenance, and replacement of end-user devices and peripherals. Serve as a trusted onsite point of contact for beneficiaries, addressing concerns professionally and empathetically. Capture onsite issues, resolutions, and lessons learned for Service Desk knowledge enhancement.<br><br>3. Workshops, Training & Awareness Design, plan, and deliver workshops aimed at improving beneficiary knowledge, adoption, and effective use of systems and tools. Conduct onboarding sessions for new beneficiaries and refresher workshops for existing users. Create and maintain training materials, user guides, FAQs, and knowledge base articles. Facilitate interactive sessions to gather beneficiary feedback and identify recurring issues or improvement areas. Promote best practices, self-service adoption, and digital literacy among beneficiaries.<br>4. Beneficiary Experience & Stakeholder Engagement Act as the voice of the beneficiary, ensuring their needs and challenges are communicated to relevant teams. Build strong relationships with beneficiaries, stakeholders, and business units. Track and analyze beneficiary feedback, complaints, and satisfaction surveys. Proactively propose improvements to enhance service quality and user experience. Support change management activities related to new systems, processes, or tools.<br>5. Reporting & Continuous Improvement Prepare regular reports on Service Desk performance, onsite support activities, and workshop outcomes. Analyze trends in incidents and requests to identify root causes and preventive actions. Maintain accurate documentation of processes, procedures, and support models. Support audits and service reviews when required.<br>Required Skills <br>Technical & Professional Skills Strong knowledge of Service Desk operations, IT support models, and ITIL principles. Hands-on experience with Service Management tools (e.g., Service Now, BMC, Jira, or similar). Solid understanding of end-user computing environments (Windows, M365, printers, networks, etc.). Experience delivering workshops or technical training sessions. Excellent troubleshooting, problem-solving, and analytical skills.<br>Soft Skills Strong communication and presentation skills (verbal and written). High level of empathy and customer-service orientation. Ability to lead, coordinate, and influence without direct authority. Strong organizational and time-management skills. Comfortable working in dynamic, onsite, and beneficiary-facing environments.<br>Qualifications and Certifications Bachelor’s degree in computer engineering, Information Systems, or related field.8+ years of IT infrastructure experience, with at least 3+ years in a managerial role. Prior experience in a lead or senior support role is preferred. ITIL Foundation or equivalent certification is an advantage.