Cashier Jobs - Qassim Saudi

<p>• المسمى الوظيفي: مسئول / أخصائي مبيعات قطع غيار (سيارات / معدات)</p><p><br>• المهام الرئيسية:<br>• تحديد قطع الغيار المطلوبة بدقة باستخدام الكتالوجات الرقمية وأرقام القطع.<br>• إعداد عروض الأسعار، وتجهيز أذون المبيعات، ومتابعة الطلبات المباشرة والإلكترونية.<br>خدمة العملاء المباشرين، والورش، والشركات مع تحقيق المطلوب.</p><p><br>الشروط والمتطلبات:<br>خبرة من 2 إلى 5 سنوات في مجال مبيعات قطع الغيار.<br>معرفة قوية بكتالوجات قطع الغيار، ومكافئات القطع ، وبرامج المبيعات.<br>مهارات ممتازة في البيع، التفاوض، والتواصل مع العملاء.</p>

<strong>Overview<br><br></strong><strong>We Are PepsiCo<br><br></strong>PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <strong>LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️</strong> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<br><br>Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<br><br>Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.<br><br>Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/<br><br><strong>Join PepsiCo, dare to transform.<br><br></strong><strong>Responsibilities<br><br></strong><strong>JOB PURPOSE<br><br></strong>As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales,<br><br>achievement of distribution targets, implementation of agreed merchandising standards, collection of<br><br>accounts receivable and maintaining high levels of customer service. Operating procedures must be followed<br><br>to ensure that there is continuity of standards across the KSA to support these primary job functions. In<br><br>addition to these duties the Pre-seller will also provide his supervisor with latest market information in order<br><br>to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to<br><br>improve levels of professionalism and customer service. The Pre-seller is required to complete a daily<br><br>debriefing with his supervisor.<br><br><strong>Principal Accountabilities<br><br></strong> Sell the full range of products to an agreed list of customers. Sales will be measured against previously<br><br>agreed targets. Levels of stales must be below the agreed target provided by his supervisor.<br><br> The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily<br><br>route plan are key to maintaining the levels of customer satisfaction demanded by the company. The<br><br>supervisor will review the actual customers visited daily during the daily debriefing sessions.<br><br> Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is<br><br>responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage<br><br>must be reported at the earliest opportunity to the supervisor.<br><br> Supply ready to ship customer orders on time. Full details including delivery arrangements to be included<br><br> Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of<br><br>stock problems are kept to a minimum.<br><br> The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by<br><br>the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree<br><br>with the supervisor the arrangements planned in the outlets with the support.<br><br> Advise the supervisor of any relevant competitor activity taking place in the area served.<br><br> Daily reconciliation of all cheques, cash &amp; credit sales.<br><br> Staff are always to be neatly groomed and presentable.<br><br> Maintain a high standard of driving and obey the driving regulations.<br><br> The following Key Performance Indicators (KPI’s) will be used to measure performance. Failure to deliver<br><br>consistently the results required will lead to disciplinary action.<br><br> Key Performance Indicators. (KPI’s)<br><br><strong>Qualifications<br><br></strong><strong>EXPERIENCE / COMPETENCIES REQUIRED<br><br></strong> Diploma or bachelor’s degree or Equivalent.<br><br> 1 to 3 years’ Experience in Sales &amp; Account building<br><br> Communication skills<br><br> Negotiation skills<br><br> Conflict Management<br><br> Sales Planning<br><br> Basic accounting skills

<strong>Overview<br><br></strong><strong>We Are PepsiCo<br><br></strong>PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <strong>LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️</strong> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<br><br>Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<br><br>Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.<br><br>Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/<br><br><strong>Join PepsiCo, dare to transform.<br><br></strong><strong>Responsibilities<br><br></strong><strong>JOB PURPOSE<br><br></strong>As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales,<br><br>achievement of distribution targets, implementation of agreed merchandising standards, collection of<br><br>accounts receivable and maintaining high levels of customer service. Operating procedures must be followed<br><br>to ensure that there is continuity of standards across the KSA to support these primary job functions. In<br><br>addition to these duties the Pre-seller will also provide his supervisor with latest market information in order<br><br>to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to<br><br>improve levels of professionalism and customer service. The Pre-seller is required to complete a daily<br><br>debriefing with his supervisor.<br><br><strong>Principal Accountabilities<br><br></strong> Sell the full range of products to an agreed list of customers. Sales will be measured against previously<br><br>agreed targets. Levels of stales must be below the agreed target provided by his supervisor.<br><br> The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily<br><br>route plan are key to maintaining the levels of customer satisfaction demanded by the company. The<br><br>supervisor will review the actual customers visited daily during the daily debriefing sessions.<br><br> Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is<br><br>responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage<br><br>must be reported at the earliest opportunity to the supervisor.<br><br> Supply ready to ship customer orders on time. Full details including delivery arrangements to be included<br><br> Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of<br><br>stock problems are kept to a minimum.<br><br> The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by<br><br>the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree<br><br>with the supervisor the arrangements planned in the outlets with the support.<br><br> Advise the supervisor of any relevant competitor activity taking place in the area served.<br><br> Daily reconciliation of all cheques, cash &amp; credit sales.<br><br> Staff are always to be neatly groomed and presentable.<br><br> Maintain a high standard of driving and obey the driving regulations.<br><br> The following Key Performance Indicators (KPI’s) will be used to measure performance. Failure to deliver<br><br>consistently the results required will lead to disciplinary action.<br><br> Key Performance Indicators. (KPI’s)<br><br><strong>Qualifications<br><br></strong><strong>EXPERIENCE / COMPETENCIES REQUIRED<br><br></strong> Diploma or bachelor’s degree or Equivalent.<br><br> 1 to 3 years’ Experience in Sales &amp; Account building<br><br> Communication skills<br><br> Negotiation skills<br><br> Conflict Management<br><br> Sales Planning<br><br> Basic accounting skills

<strong>Overview<br><br></strong><strong>We Are PepsiCo<br><br></strong>PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <strong>LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️</strong> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<br><br>Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<br><br>Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.<br><br>Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/<br><br><strong>Join PepsiCo, dare to transform.<br><br></strong><strong>Responsibilities<br><br></strong><strong>JOB PURPOSE<br><br></strong>As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets<br><br>served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling<br><br>sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf<br><br>displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In<br><br>addition to these duties the merchandiser is required to supply the pre-seller with the latest market<br><br>information in order to take advantage of any selling opportunities.<br><br><strong>Accountabilities:<br><br></strong> Call on specific OT outlets as per daily journey plan provided by your supervisor.<br><br> Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display.<br><br> Place POS material wherever applicable next to our SSFL displays.<br><br> Ensure all access points are merchandized as per approved planograms.<br><br> Rotate product using FIFO method, and remove sub-standard products.<br><br> Maintain clean and fresh stock of SSF products on the shelf at all times.<br><br> Monitor and report competitive activities.<br><br> Report any deviations from agreed terms with your assigned OT customer / outlet.<br><br> Report daily activities of the prior day to your supervisor.<br><br> Participate in sampling / redemption campaigns when required.<br><br> Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct.<br><br><strong>Key Performance Measures:<br><br></strong> Execution Standard.<br><br> LTA enforcement.<br><br> Journey plan adherence.<br><br><strong>Qualifications<br><br></strong><strong>EXPERIENCE / COMPETENCIES REQUIRED<br><br></strong> Valid driving license.<br><br> Service-level oriented.<br><br> Strong communication and interpersonal skills

<h3>About the Role</h3><p>Baazeem Trading Company is seeking an experienced <strong>Salesperson</strong> to join its sales team in Al Qassim, Saudi Arabia. This full-time role focuses on managing and developing sales within outstation areas, requiring a professional with 5-10 years of experience in the FMCG industry.</p><h3>Key Responsibilities</h3><ul><li>Achieve assigned sales, distribution, collection, and coverage targets.</li><li>Manage and develop customer accounts within the designated territory.</li><li>Ensure effective market coverage through regular customer visits.</li><li>Develop existing accounts and identify opportunities for new customer acquisition.</li><li>Maintain strong customer relationships and ensure high service levels.</li><li>Monitor product availability, visibility, pricing, and competitor activities in the market.</li><li>Execute sales plans, promotions, and company initiatives effectively.</li><li>Ensure timely collection of customer payments and proper account follow-up.</li><li>Prepare and submit regular sales and market reports.</li></ul><h3>Qualifications and Experience</h3><ul><li>Minimum of <strong>5 years of sales experience</strong> in the Fast-Moving Consumer Goods (FMCG) industry.</li><li>Demonstrated experience across multiple sales channels, including Traditional Trade, Wholesale, Modern Trade, and Key Accounts.</li><li>Previous experience handling outstation territories is highly preferred.</li></ul><h3>Work Environment</h3><p>This is a full-time position based in Al Qassim, Saudi Arabia, focusing on sales activities in outstation areas.</p><h3>Application Process</h3><p>Candidates who meet the above qualifications are encouraged to apply.</p>

<h3>نبذة عن الدور</h3><p>تعلن شركة Bayt Alebaa عن توفر فرصة وظيفية بدوام كامل لشغل منصب <strong>بائع</strong> في منطقتي القصيم وبريدة. يهدف هذا الدور إلى تعزيز فريق المبيعات من خلال التفاعل المباشر مع العملاء وتقديم الدعم اللازم لهم، مع التركيز على تحقيق أهداف المبيعات المحددة.</p><h3>المهام والمسؤوليات الرئيسية</h3><ul><li>استقبال العملاء والترحيب بهم في المعرض بطريقة ودية واحترافية.</li><li>الاستماع إلى احتياجات العملاء وتقديم توصيات مناسبة للمنتجات أو الخدمات.</li><li>استخدام تقنيات البيع والإقناع لتشجيع العملاء على الشراء وتحقيق أهداف المبيعات.</li><li>إعداد عروض الأسعار ومتابعة أوامر البيع حتى إتمام عملية التحصيل.</li><li>إدخال بيانات العملاء والمبيعات في نظام إدارة علاقات العملاء (CRM).</li><li>ضمان تجربة إيجابية للعملاء من خلال التعامل مع استفساراتهم وحل المشكلات بفعالية.</li><li>بناء علاقات قوية مع العملاء الحاليين والجدد لتعزيز فرص البيع المتكرر وزيادة الولاء.</li><li>التعاون مع فرق التسويق لتطوير حملات ترويجية فعالة.</li><li>المشاركة في الفعاليات والمعارض التجارية لتمثيل الشركة وبناء شبكة علاقات مهنية.</li><li>المساهمة في تحقيق أهداف المبيعات الشهرية والسنوية للشركة.</li></ul><h3>المؤهلات والخبرات المطلوبة</h3><ul><li>خبرة عملية تتراوح بين <strong>2 إلى 5 سنوات</strong> في مجال المبيعات.</li><li>القدرة على استخدام تقنيات البيع والاتصال الإقناعي.</li><li>مهارات ممتازة في التعامل مع العملاء وحل المشكلات.</li><li>الرغبة في التعلم المستمر والتطور المهني.</li></ul><h3>بيئة العمل</h3><p>توفر Bayt Alebaa بيئة عمل تشجع على الابتكار والتعلم المستمر، حيث يمكن للموظفين تطوير مهاراتهم وتوسيع معرفتهم في قطاع متنامٍ. ستعمل ضمن فريق تعاوني تحت إشراف محترفين ذوي خبرة، مما يتيح فرصًا للتقدم في المسار المهني.</p><h3>التقديم</h3><p>إذا كنت تمتلك الكفاءة والطموح وتتطلع إلى الانضمام إلى فريقنا، ندعوك للتقديم لهذه الفرصة الوظيفية.</p>

<strong>Job Description<br><br></strong>JOB RESPONSIBILITIES &amp; TASKS Duties include but are not limited to<br><br>( For Saudi National Only )<br><br><ul><li> Control and maintain the integrity of the general accounts in compliance with the FCA and standard accounting practices.</li><li> Check the activities of the Cashier when needed for checks and balances.</li><li> Check the treasury activities including accounting for money transfers, bank charges and remittances to the Company, running accounts payable/payroll checks, responsibility for bank deposits, coordinating and arranging, processing and coordinating all wire transfers, telex payments; ensure integrity of these activities before submitting to Chief General Accountant.</li><li> Conduct audit to ensure that internal control procedures are well implemented recommend and follow up on corrective measures</li><li> Perform monthly banks and affiliates reconciliations and adjust irregularities</li><li> Maintain a monthly trial balance audit file to confirm all balance are accurate</li><li> Ensure proper filing and follow up on all subsidy applications and refunds</li><li> Prepare the monthly fixed asset acquisition report and relay it to Accounting manager for approval</li></ul>

<p><strong>We’re Hiring: Service Advisor</strong></p><p><strong>360 Car Maintenance | Saudi Arabia</strong></p><p><strong>Location: Khobar Branch</strong></p><p><br></p><p>360 Car Maintenance is looking for a customer-focused Service Advisor to manage the customer journey from vehicle reception to delivery. The ideal candidate combines automotive knowledge, clear communication, and strong coordination skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome customers, understand their concerns, and accurately record service requests.</li><li>Open job cards and document vehicle details, mileage, condition, and customer requirements.</li><li>Coordinate with technicians to explain inspection findings and recommended repairs.</li><li>Prepare quotations, explain costs and estimated completion times, and obtain customer approval before work begins.</li><li>Coordinate with the workshop, spare parts team, and cashier to keep jobs progressing.</li><li>Update customers on repair status, additional findings, and any changes to cost or delivery time.</li><li>Confirm quality checks are completed before vehicle handover.</li><li>Explain completed work, invoices, warranty terms, and maintenance recommendations.</li><li>Follow up after service, handle concerns professionally, and maintain accurate records in the workshop system.</li><li>Achieve agreed service sales and customer satisfaction targets through suitable recommendations.</li></ul><p><strong>Requirements</strong></p><ul><li>Previous experience as a Service Advisor in an automotive workshop or dealership.</li><li>Good understanding of vehicle maintenance, diagnostics, and repair services.</li><li>Strong customer service, communication, and organizational skills.</li><li>Ability to explain technical issues in simple language.</li><li>Confidence using workshop management systems and basic computer applications.</li><li>Arabic and English communication skills are preferred.</li><li>Experience with American vehicles is an advantage.</li></ul><p><br></p>

About The Company<br><br>Nokhbat Segadty Trading Company operates an e-commerce store, retail branches, seasonal exhibitions, and an external manufacturing line for custom seating products.<br><br>Our operations are managed through an integrated ecosystem that includes:<br><br> Zid for e-commerce orders. Amazon, Trendyol, and other marketplaces. WMS for inventory and warehouse transactions. Click Up for task management, documentation, and operational follow-up. External fulfillment, logistics, courier, and manufacturing partners. <br><br>We also have a unified and approved 182-page Operations Manual covering procedures, responsibilities, required evidence, common errors, and escalation paths. You will not be starting from scratch; you will inherit an established operating system and be responsible for managing, enforcing, and improving it.<br><br>Role Summary<br><br>We are looking for an experienced Operations & Logistics Manager to lead the complete order and fulfillment cycle—from the moment an order is received through Zid or a marketplace, through picking, packing, fulfillment, shipping, and final delivery to the customer.<br><br>The role includes managing warehouse and inventory activities through the WMS, overseeing fulfillment and courier partners, managing marketplace operations, coordinating stock replenishment for branches and seasonal exhibitions, supervising external manufacturing, and ensuring that all teams comply with the approved service level agreements.<br><br>This is a hands-on leadership role that requires strong operational ownership, attention to detail, analytical thinking, and the ability to identify root causes rather than only resolving individual incidents.<br><br>Key Responsibilities<br><br>E-Commerce and Order Fulfillment<br><br> Manage and monitor daily orders through the Zid Dashboard. Oversee the complete order lifecycle from order receipt to picking, packing, shipping, delivery, cancellation, return, or final closure. Ensure that no order remains in any operational status beyond the approved processing time. Review and process incoming orders and confirm that they are ready for fulfillment. Coordinate picking, packing, and order fulfillment with warehouse and fulfillment teams. Monitor pending, delayed, cancelled, and exception orders and take immediate corrective action. Resolve operational issues involving missing products, incorrect quantities, duplicate orders, cancellations, exchanges, and returns. Ensure all order statuses are accurate and updated across Zid, the WMS, fulfillment systems, and courier systems. Investigate recurring order issues, identify their root causes, and implement preventive actions. <br><br>Marketplace Operations<br><br> Manage daily operations across Amazon, Trendyol, and other marketplaces. Process and monitor marketplace orders according to each platform's operational requirements and service level agreements. Monitor cancellations, returns, delayed orders, failed fulfillment, and marketplace penalties. Ensure order and shipment statuses are updated accurately across all platforms. Coordinate product availability and inventory synchronization between the e-commerce store and marketplaces. Resolve issues related to stock keeping units, barcodes, product mapping, bundles, and inventory synchronization. Ensure marketplace orders are deducted from the correct inventory location. Coordinate with the technical team to maintain and improve marketplace integrations and automation. Identify operational issues that may negatively affect marketplace ratings, account health, or customer experience. <br><br>Warehouse and Inventory Management<br><br> Manage inventory movements and warehouse transactions through the WMS. Ensure that all receipts, issues, returns, transfers, damaged items, and stock adjustments are supported by approved documents. Monitor stock accuracy and reconcile physical inventory with system inventory. Investigate inventory discrepancies and resolve them before they become financial losses. Ensure accurate stock keeping unit and barcode mapping across all sales channels. Monitor low-stock and out-of-stock products and initiate replenishment when required. Supervise bundle assembly and disassembly and ensure all related movements are documented correctly. Control internal stock transfers and ensure the receiving and issuing locations record each movement accurately. Prevent unauthorized manual inventory adjustments and maintain a complete audit trail for every stock movement. Conduct periodic inventory reconciliation with fulfillment partners. <br><br>Branch and Seasonal Exhibition Coordination<br><br> Manage stock replenishment and transfers between the main warehouse, retail branches, and seasonal exhibitions. Ensure all transfers are processed through the approved official workflow. Confirm that each transfer includes the required system files, warehouse documents, and signed issue vouchers. Monitor branch stock availability and coordinate replenishment based on actual sales and forecasted demand. Support the operational setup and stock preparation of new branches and seasonal exhibitions. Ensure transfers do not create unexplained inventory differences between locations. <br><br>Shipping and Logistics Operations<br><br> Manage daily coordination with courier, logistics, and fulfillment partners. Ensure each order is assigned to the appropriate shipping provider based on location, cost, service quality, and delivery requirements. Monitor airway bill creation, shipment pickup, dispatch, delivery status, failed delivery, and returns. Reconcile shipment statuses between the company's systems and courier platforms. Follow up on shipments that remain in "Ready," "Pending," or other delayed statuses beyond the approved service level. Resolve delivery issues in coordination with couriers, warehouse teams, fulfillment partners, and customer service. Analyze courier performance, delivery times, failure rates, return rates, and recurring complaints. Escalate repeated failures and recommend changing the courier or fulfillment provider when necessary. Review shipping costs and ensure that invoices and surcharges comply with approved commercial agreements. Support and monitor shipments to Gulf Cooperation Council countries. <br><br>External Manufacturing Operations<br><br> Supervise external manufacturing of custom seating and related products. Monitor production schedules, delivery commitments, quality standards, and pending orders. Coordinate with workshops and suppliers to resolve delays and quality issues. Track customer complaints related to manufacturing quality and ensure corrective action is completed. Apply approved delay deductions, quality compensation, and financial settlements. Coordinate with finance to ensure accurate settlement of manufacturing charges, deductions, and compensation. Identify recurring production defects and escalate them to senior management with corrective recommendations. <br><br>Team Leadership and Daily Operations<br><br> Lead warehouse, logistics, fulfillment, and order-processing teams. Set daily operational priorities and assign responsibilities clearly. Monitor employee productivity, order accuracy, and compliance with approved procedures. Ensure every outgoing shipment is scanned and documented through the approved tracking sheet. Hold team members accountable for delays, errors, missing documentation, and unclosed tasks. Train new employees using the approved Operations Manual and confirm their understanding of each procedure. Ensure tasks and operational evidence are documented through Click Up. Maintain clear ownership of every pending issue until it is fully resolved and closed. <br><br>Operations Control, Reporting, and Improvement<br><br> Prepare daily, weekly, and monthly operational reports. Track order fulfillment, delays, cancellations, returns, inventory discrepancies, delivery failures, and operational errors. Build and maintain operational dashboards using raw data from different systems. Monitor performance against approved key performance indicators and service level agreements. Identify recurring issues and conduct root-cause analysis. Implement corrective and preventive actions and measure whether they successfully resolved the problem. Recommend automation opportunities that reduce manual work and operational errors. Update the Operations Manual and workflows whenever a process, system, responsibility, or policy changes. Ensure that every process has a clearly assigned owner, completion deadline, required evidence, and escalation path. Coordinate continuously between E-Commerce, Marketplaces, Warehouse, Branches, Customer Service, Finance, Technical, Fulfillment, Logistics, and External Manufacturing teams. <br><br>Requirements<br><br>Requirements<br><br> Minimum of six years of experience in operations, logistics, e-commerce fulfillment, retail operations, or a similar field. Proven leadership experience managing warehouse, fulfillment, logistics, or e-commerce operations teams. Hands-on experience with a Warehouse Management System. Experience using Click Up or a similar task-management and documentation platform. Strong experience in order processing, inventory management, fulfillment, shipping, and operational reconciliation. Ability to create, document, implement, and measure operational procedures—not only execute them. Experience managing external parties such as couriers, fulfillment providers, warehouses, suppliers, or manufacturing workshops. Strong numerical and analytical skills, including shipping-cost calculations, inventory variance analysis, and operational performance measurement. Strong proficiency in Excel and Google Sheets. Ability to create reports and dashboards from raw operational data. Strong problem-solving and root-cause analysis skills. Ability to manage a high volume of orders and coordinate across several teams. Strong attention to detail and a high level of ownership. Professional working proficiency in Arabic and English. <br><br>Preferred Qualifications<br><br>The following experience is an advantage but is not mandatory:<br><br> Experience with Zid or a similar e-commerce platform. Experience with Amazon Seller Central, Trendyol, or other marketplaces. Experience with marketplace integrations and inventory synchronization. Experience opening and replenishing retail branches or seasonal exhibitions. Experience shipping orders to Gulf Cooperation Council countries. Experience supervising external manufacturing operations. Experience building automated operational dashboards. Experience using artificial intelligence tools for reporting, analysis, dashboards, automation, or process improvement. <br><br>Key Performance Indicators<br><br>Performance in this role will be measured through:<br><br> On-Time Fulfillment Rate. Order Processing Time. Order Accuracy Rate. Marketplace Service Level Agreement Compliance. Number and Age of Pending and Delayed Orders. Order Cancellation Rate. Inventory Accuracy. Stock Availability. Inventory Reconciliation Differences. Return and Failed Delivery Rate. Courier and Fulfillment Partner Performance. Issue Resolution Time. Branch Replenishment Accuracy. External Manufacturing Lead Time and Quality. Compliance with Approved Procedures. Overall Operational Efficiency. <br><br>Benefits<br><br>What We Offer<br><br> A documented operational system with a 182-page Operations Manual, approved policies, clear responsibilities, and defined authority. An established operating structure that you will manage and improve. Genuine decision-making authority, including courier selection, stock-transfer approval, operational escalation, and partner-performance decisions. Direct communication with the General Manager without unnecessary management layers.