CRM specialist Jobs

CRM Manager<br>About Reef Group<br>Reef Group is one of Saudi Arabia’s leading fragrance companies, committed to delivering exceptional customer experiences through innovation, quality, and continuous growth. As we expand our presence, we are looking for a CRM Manager to lead our customer relationship strategy and strengthen customer engagement across all touchpoints.<br>Key Responsibilities<br>Develop and execute the company’s CRM strategy to drive customer acquisition, engagement, retention, and loyalty. Design and optimize customer journeys across multiple channels, including Email, SMS, Whats App, Push Notifications, and Mobile App. Build customer segmentation strategies based on behavioral and transactional data. Plan, launch, and monitor CRM campaigns to maximize customer lifetime value. Analyze campaign performance and customer insights, providing actionable recommendations. Work closely with Marketing, E-commerce, Retail, Digital, and Data teams to deliver personalized customer experiences. Manage CRM systems and marketing automation platforms. Monitor key CRM KPIs such as retention rate, repeat purchase rate, customer lifetime value (CLV), engagement, and campaign ROI. Ensure data quality and compliance with relevant privacy regulations.<br>Qualifications<br>Bachelor’s degree in Marketing, Business Administration, or a related field. Minimum 5 years of experience in CRM, Customer Lifecycle Management, or Loyalty. Experience with CRM platforms such as Salesforce, Microsoft Dynamics, Braze, Hub Spot, Emarsys, or similar. Strong analytical skills with experience using customer data to drive business decisions. Excellent communication and stakeholder management skills. Experience in Retail, Beauty, Luxury, FMCG, or E-commerce is highly preferred.<br>Why Join Reef Group?<br>Be part of a fast-growing Saudi brand with ambitious regional and global expansion. Work in a dynamic and collaborative environment. Play a key role in shaping the company’s customer experience and loyalty strategy. Competitive salary and attractive career development opportunities.<br>Location: Riyadh, Saudi Arabia

CRM Business Partner | Reef Group<br>Position Title: CRM Business Partner Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About the Role:We are seeking a highly skilled and experienced CRM Business Partner (CRM Consultant) to lead the strategy, implementation, and ongoing management of Customer Relationship Management (CRM) systems. The ideal candidate will have strong technical and functional expertise in CRM platforms, particularly Microsoft Dynamics CRM and Salesforce, along with the ability to align CRM solutions with business objectives and drive digital transformation.<br>Key Responsibilities:Lead the overall CRM strategy, planning, and execution across the organization. Manage and optimize CRM platforms, including Microsoft Dynamics CRM and Salesforce. Collaborate with stakeholders to gather business requirements and translate them into technical solutions. Oversee integration between CRM and enterprise systems (ERP, marketing tools, etc.). Ensure data accuracy, governance, and compliance within CRM systems. Develop dashboards, reports, and insights to support business decision-making. Manage CRM upgrades, enhancements, and system performance. Drive user adoption, training, and best practices across teams. Lead and mentor CRM team members and external vendors when required.<br>Required Qualifications:Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.5+ years of experience in CRM systems. Strong hands-on experience with Microsoft Dynamics CRM and Salesforce CRM. Solid understanding of CRM architecture, workflows, and integrations. Experience with APIs, data migration, and system customization. Familiarity with Agile methodologies. Strong analytical, problem-solving, and leadership skills. Excellent communication skills in English and Arabic.<br>Preferred Qualifications:Experience with cloud platforms (Azure or similar). Knowledge of Power Platform (Power BI, Power Apps). Experience in digital transformation initiatives.<br>Why Join Us? This is a strategic opportunity to join a forward-thinking organization driving customer experience transformation through advanced CRM solutions. You will play a key role in bridging business and technology to deliver impactful enterprise value.

CRM Specialist | Reef Holding<br>We’re Hiring: CRM Specialist Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About the Role:Reef Holding is seeking a highly analytical and customer-focused CRM Specialist to manage and optimize marketing campaigns across CRM platforms. This role plays a key part in enhancing customer experience, driving loyalty, and supporting revenue growth through personalized multi-channel campaigns.<br>Key Responsibilities:Execute personalized marketing campaigns using the CRM system. Prepare and implement automated messages (Automations) based on user behavior. Manage and send app notifications in line with campaign objectives. Design and schedule marketing Whats App messages. Prepare email campaigns based on targeted segments. Coordinate SMS campaigns and analyze their performance. Execute targeted campaigns to encourage repeat purchases and special offers. Use purchase data to personalize offers and increase Average Order Value (AOV). Analyze customer data and behavior to identify cross-selling and upselling opportunities. Conduct A/B testing to improve engagement, open, click, and purchase rates. Prepare comprehensive performance reports for CRM campaigns and sales results and submit them to management. Work with content, sales, and technical teams to ensure message consistency and achieve revenue goals. Propose strategies to enhance customer experience and maximize commercial value per interaction. Propose strategies to enhance customer experience and maximize commercial value per interaction.<br>Qualifications:Bachelor’s degree in Marketing, Business Administration, or a related field. Training in computer skills, administrative skills, and effective communication. Strong data analysis skills. High ability in planning, execution, and performance follow-up. Excellent communication skills. Proficiency in email, SMS, and social media marketing tools. Solid understanding of cross-selling and upselling strategies. Good knowledge of CRM systems and analytics tools. Fluency in Arabic (excellent) and English (good).<br>Why Join Us? At Reef Holding, we are committed to building exceptional customer experiences that drive loyalty and sustainable business growth in the retail and fragrance sectors. Join a dynamic team that values innovation, collaboration, and customer success.

CRM Manager<br>About Reef Group<br>Reef Group is one of Saudi Arabia’s leading fragrance companies, committed to delivering exceptional customer experiences through innovation, quality, and continuous growth. As we expand our presence, we are looking for a CRM Manager to lead our customer relationship strategy and strengthen customer engagement across all touchpoints.<br>Key Responsibilities<br>Develop and execute the company’s CRM strategy to drive customer acquisition, engagement, retention, and loyalty. Design and optimize customer journeys across multiple channels, including Email, SMS, Whats App, Push Notifications, and Mobile App. Build customer segmentation strategies based on behavioral and transactional data. Plan, launch, and monitor CRM campaigns to maximize customer lifetime value. Analyze campaign performance and customer insights, providing actionable recommendations. Work closely with Marketing, E-commerce, Retail, Digital, and Data teams to deliver personalized customer experiences. Manage CRM systems and marketing automation platforms. Monitor key CRM KPIs such as retention rate, repeat purchase rate, customer lifetime value (CLV), engagement, and campaign ROI. Ensure data quality and compliance with relevant privacy regulations.<br>Qualifications<br>Bachelor’s degree in Marketing, Business Administration, or a related field. Minimum 5 years of experience in CRM, Customer Lifecycle Management, or Loyalty. Experience with CRM platforms such as Salesforce, Microsoft Dynamics, Braze, Hub Spot, Emarsys, or similar. Strong analytical skills with experience using customer data to drive business decisions. Excellent communication and stakeholder management skills. Experience in Retail, Beauty, Luxury, FMCG, or E-commerce is highly preferred.<br>Why Join Reef Group?<br>Be part of a fast-growing Saudi brand with ambitious regional and global expansion. Work in a dynamic and collaborative environment. Play a key role in shaping the company’s customer experience and loyalty strategy. Competitive salary and attractive career development opportunities.<br>Location: Riyadh, Saudi Arabia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Qiddiya Investment Company, a key driver of Saudi Arabia’s Vision 2030, is developing a world-class entertainment, cultural, and lifestyle destination that demands robust strategic supplier partnerships.<br> As the project evolves, ensuring excellence in supplier relationship management is crucial to the success and sustainability of this giga project.<br> We are looking for a highly experienced and visionary Manager – Strategic Supplier Relationship Management to lead and elevate the SRM function to greater levels of sophistication and impact.<br> This senior leadership role will oversee the strategic direction, execution, and continuous improvement of the SRM program, fostering innovation, resilience, and value creation across the supply chain network.<br> The ideal candidate possesses deep expertise in managing complex supplier ecosystems and driving cross-functional collaboration to realize strategic business outcomes.<br> Comprehensive benefits package Key Responsibilities : 1.<br> Leadership and Strategic Direction · Define and champion the enterprise-wide SRM strategy in alignment with corporate objectives and Vision 2030 goals.<br> · Provide thought leadership on supplier engagement, risk mitigation, and governance frameworks at senior executive levels.<br> · Drive cultural transformation to embed strategic SRM practices throughout the organization.<br> 2. Program Oversight and Continuous Improvement · Lead the design, implementation, and evolution of SRM frameworks, policies, and tools to ensure industry best practices.<br> · Oversee supplier segmentation, risk assessments, performance measurement, and business continuity planning.<br> · Ensure integration of SRM initiatives with procurement, risk, legal, finance, and operational functions.<br> 3. Supplier Relationship Leadership · Develop and maintain executive-level relationships with strategic suppliers to drive innovation and mutual value.<br> · Guide cross-functional teams in executing joint business plans and strategic initiatives with key suppliers.<br> · Address complex supplier performance, risk, and compliance issues with balanced leadership.<br> 4. Stakeholder Engagement and Governance · Facilitate executive forums such as Quarterly Business Reviews and SRM steering committees.<br> · Influence and advise senior leaders to adopt consistent SRM governance models and decision frameworks.<br> · Champion transparency, accountability, and data-driven decision-making across the supplier ecosystem.<br> 5. Team Development and Capability Building · Lead, mentor, and develop a high-performing SRM team, fostering collaboration and professional growth.<br> · Promote skill development initiatives and succession planning within the team.<br> 6. Value Creation and Innovation · Drive initiatives that leverage supplier partnerships to deliver cost efficiencies, service excellence, and sustainability benefits.<br> · Champion ESG and digital transformation efforts aligned with organizational strategy.<br> Qualifications: · 12+ years of relevant experience including strategic supplier relationship management, procurement, supply chain management, or related fields in complex and multinational environments.<br> · Advanced degree such as MBA or Master’s in Supply Chain, Business Administration, or related discipline preferred.<br> · Relevant professional certifications such as CPSM, CSCP, or CPM are highly desirable.<br> · Proven ability to influence and engage senior stakeholders and suppliers at executive levels.<br> · Strong leadership, negotiation, and communication skills.<br> · Experience in giga projects or large-scale developments is an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Purpose of the Job:<br>Maintain customer structure and ensure proper placement and upgrade of customers. Measure the performance of CMT teams through proper application of CRM policies and procedures.<br>Job Description:<br>Enhance the efficiency and effectiveness of CMT. Set / Assist in setting CMT targets with CRM manager / country manager and monitor CMT performance against set targets. Conduct continuous and frequent data analysis and study for the station’s performance and status. Ensure data integrity of customer in the system. Conduct market research and gather related information needed to drive growth and improve processes. Enhance customer satisfaction through delivering special requirements. Reporting any information that might impact company image and brand. Assess and evaluate CRM team performance. Manage accounts and generating process with CMT. Confirm accounts opening process. Monitor CMT’s visitation schedule and process. Ensure delivering revenues vs targets reports on monthly basis to CMT and country manager. Preparing monthly competitions to enhance production<br>Job Requirements - Experience and Education:<br>Bachelor’s degree in marketing, Business Administration, or a related field.3+ years of experience in CRM, marketing, or a related field. English Language Fluency.

Microsoft Dynamics 365 CRM Consultant<br>Location: Saudi Arabia Experience: 7–10 Years Employment Type: Full-Time<br>About the Role We are looking for an experienced Microsoft Dynamics 365 CRM Consultant to join our team in Saudi Arabia. The ideal candidate will have strong hands-on expertise in Microsoft Dynamics 365 CRM, with proven experience in implementing, customizing, integrating, and supporting CRM solutions aligned with business requirements.<br>You will work closely with business stakeholders, technical teams, and project leadership to deliver scalable and high-performing Dynamics CRM solutions.<br>Key Responsibilities Analyze business requirements and translate them into Microsoft Dynamics 365 CRM functional and technical solutions. Configure and customize Dynamics 365 CRM modules based on business processes. Design and implement CRM workflows, business rules, forms, views, dashboards, and security roles. Develop and support Dynamics 365 integrations with internal and external applications. Work with Power Platform, including Power Automate, Power Apps, and Dataverse. Develop or oversee customizations using Java Script, C#, . NET, and Dynamics 365 APIs where required. Participate in CRM implementation, migration, upgrade, testing, deployment, and production support activities. Troubleshoot application issues and provide effective root-cause analysis and resolution. Collaborate with functional consultants, developers, architects, and business stakeholders. Prepare technical/functional documentation and support knowledge-transfer activities. Ensure solutions follow Microsoft best practices, security standards, and performance guidelines.<br>Required Skills & Experience7–10 years of overall IT experience, with significant experience in Microsoft Dynamics CRM/Dynamics 365. Strong hands-on experience with Microsoft Dynamics 365 CRM implementation and customization. Good understanding of CRM modules, processes, workflows, security, and data management. Experience with Dataverse and Microsoft Power Platform. Strong knowledge of Dynamics 365 integration concepts and APIs. Experience with Java Script, C#, . NET, and CRM customization is highly desirable. Experience working with Power Automate and Power Apps. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder-management abilities. Ability to work independently as well as collaboratively within a project team.<br>Preferred Qualifications Microsoft Dynamics 365 / Power Platform certifications. Experience working on large-scale CRM transformation or implementation projects. Exposure to Agile/Scrum delivery methodologies. Experience working with enterprise clients or large transformation programs.<br>Why Join? Be part of a high-impact Microsoft Dynamics 365 transformation initiative in Saudi Arabia, working with modern CRM and Power Platform technologies while contributing to enterprise-scale digital transformation.

Purpose of the Job:<br>Maintain customer structure and ensure proper placement and upgrade of customers. Measure the performance of CMT teams through proper application of CRM policies and procedures.<br>Job Description:<br>Enhance the efficiency and effectiveness of CMT. Set / Assist in setting CMT targets with CRM manager / country manager and monitor CMT performance against set targets. Conduct continuous and frequent data analysis and study for the station’s performance and status. Ensure data integrity of customer in the system. Conduct market research and gather related information needed to drive growth and improve processes. Enhance customer satisfaction through delivering special requirements. Reporting any information that might impact company image and brand. Assess and evaluate CRM team performance. Manage accounts and generating process with CMT. Confirm accounts opening process. Monitor CMT’s visitation schedule and process. Ensure delivering revenues vs targets reports on monthly basis to CMT and country manager. Preparing monthly competitions to enhance production<br>Job Requirements - Experience and Education:<br>Bachelor’s degree in marketing, Business Administration, or a related field.3+ years of experience in CRM, marketing, or a related field. English Language Fluency.

Dynamics CRM Developer Location : Riyadh, Saudi Experience Required : 10 Years Perm Role<br><br>We are seeking a skilled and motivated Dynamic CRM Developer to join our IT team. The ideal candidate will have a strong background in Microsoft Dynamics CRM support and integration with Remedy, with a proven track record of implementing and customizing CRM solutions to meet business requirements. You will play a crucial role in developing, deploying, and maintaining our CRM systems and Remedy system to ensure optimal performance and user satisfaction<br>.<br>Responsibilities:• Design, develop, and implement solutions within the Microsoft Dynamics CRM platform to support business processes and functions.• Work closely with stakeholders to understand business requirements and translate them into CRM solutions.• Customize and configure Dynamics CRM entities, workflows, business rules, dashboards, and forms.• Integrate Dynamics CRM with other business systems and applications using APIs and web services.• Perform data migration and ensure data integrity across systems.• Monitor and troubleshoot CRM system issues, providing technical support as needed.• Keep abreast of new CRM features and technologies, incorporating them into our solutions to enhance functionality and user experience.• Document CRM development processes, configurations, and customizations. Requirements:• Bachelor’s degree in Computer Science, Information Technology, or related field.• Minimum of 10 years of experience in Microsoft Dynamics CRM development.• Proficient in Microsoft . NET, C#, Java Script, Remedy and HTML.• Experience with CRM API, REST/ODATA, and SOAP endpoints.• Knowledge of Microsoft SQL Server and database principles.• Strong understanding of CRM best practices and methodologies.• Excellent problem-solving skills and the ability to work in a fast-paced environment.• Strong communication and interpersonal skills, with the ability to work effectively in a team.• Knowledge on Remedy and integration with CRM• Certifications in Microsoft Dynamics CRM are highly desirabl<br>e.

Microsoft Dynamics 365 CRM Dev Ops Engineer Location: Riyadh, Saudi Arabia Job Summary DXC Technology is seeking a Microsoft Dynamics 365 CRM Dev Ops Engineer to support the delivery, automation, and lifecycle management of Dynamics 365 CRM and Power Platform solutions. The ideal candidate will have strong experience in Azure Dev Ops, CI/CD pipelines, release management, automation, and environment administration. Key Responsibilities Design, develop, and maintain CI/CD pipelines for Dynamics 365 CRM and Power Platform solutions. Automate solution deployments, release processes, and environment management using Azure Dev Ops. Manage CRM solution packaging, deployments, versioning, and application lifecycle management (ALM). Configure and maintain Azure Dev Ops repositories, branching strategies, YAML pipelines, approvals, and deployment gates. Develop automation scripts using Power Shell, Power Platform CLI (PAC CLI), and Azure tools. Support environment provisioning, configuration management, security setup, connection references, and environment variables. Monitor and troubleshoot deployment issues, solution import failures, dependency conflicts, and pipeline execution errors. Collaborate with developers, architects, QA, and infrastructure teams to ensure successful releases. Maintain technical documentation, deployment guides, release notes, runbooks, and operational procedures. Drive continuous improvement in automation, deployment reliability, security, and delivery efficiency. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.4-7 years of experience in Microsoft Dynamics 365 CRM, Power Platform, Dev Ops, or Release Management. Strong hands-on experience with Azure Dev Ops, Git, CI/CD pipelines, and release automation. Experience with Dynamics 365 CRM solution management, Dataverse, managed and unmanaged solutions, and dependency management. Experience with Power Platform Build Tools, PAC CLI, Power Shell, Azure CLI, and YAML pipelines. Knowledge of Power Apps, Power Automate, Dataverse, security roles, environment strategy, and ALM best practices. Experience managing multiple environments (Development, Test, UAT, Staging, Production). Understanding of Dev Sec Ops practices, security controls, deployment governance, and compliance requirements. Strong troubleshooting and problem-solving skills. Preferred Qualifications Microsoft certifications in Dynamics 365, Power Platform, Azure, or Dev Ops. Experience with Azure Functions, Logic Apps, Service Bus, Key Vault, Azure Monitor, and Application Insights. Experience with Git Hub Actions, Terraform, Bicep, or Infrastructure as Code (IaC). Experience with automated testing and deployment validation tools. Knowledge of Agile/Scrum methodologies. Arabic language skills are a plus. Skills Microsoft Dynamics 365 CRMPower Platform & Dataverse Azure Dev Ops CI/CD Pipelines Release Management Application Lifecycle Management (ALM) Power Shell & PAC CLIGit & Source Control YAML Pipelines Dev Sec Ops Azure Services Problem Solving & Communication

Microsoft Dynamics 365 CRM Technical Lead Location: Riyadh, Saudi Arabia Job Summary DXC Technology is seeking an experienced Microsoft Dynamics 365 CRM Technical Lead to lead the design, development, integration, and delivery of Dynamics 365 Customer Engagement and Power Platform solutions. The successful candidate will provide technical leadership, guide development teams, ensure solution quality, and support large-scale digital transformation initiatives. Key Responsibilities Lead the technical design, development, customization, and implementation of Dynamics 365 CRM solutions. Develop and oversee custom plugins, workflows, APIs, integrations, and extensions using C# and . NET technologies. Design and implement integrations between Dynamics 365 CRM and enterprise applications. Build and extend Power Platform solutions, including Power Apps, Power Automate, Dataverse, and Power Pages. Participate in requirements gathering, solution design, estimation, and architecture reviews. Support data migration, integration mapping, and data quality activities. Manage solution deployments, release planning, and application lifecycle management (ALM). Troubleshoot complex technical issues and optimize system performance. Conduct code reviews and ensure adherence to development best practices. Mentor developers and provide technical guidance across project teams. Prepare technical documentation, design specifications, deployment guides, and support documentation. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.5+ years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement. Proven experience in a Technical Lead or Senior CRM Developer role. Strong expertise in Dynamics 365 Sales, Customer Service, Field Service, and Power Platform. Advanced development experience with C#, . NET, ASP. NET, Java Script, Type Script, REST APIs, and SQL Server. Hands-on experience developing plugins, custom workflow activities, PCF controls, custom APIs, and integrations. Strong knowledge of Dataverse, Power Apps, Power Automate, security roles, and environment management. Experience integrating Dynamics 365 CRM with ERP and other enterprise systems. Experience with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, and Azure Dev Ops. Strong understanding of solution architecture, security, performance optimization, and data governance. Experience leading development teams, conducting code reviews, and managing technical delivery. Preferred Qualifications Microsoft certifications in Dynamics 365, Power Platform, Azure, or Solution Architecture. Experience with Omnichannel, Customer Insights, Power Pages, or Copilot Studio. Experience with Agile/Scrum and Dev Sec Ops practices. Arabic language skills are a plus. Skills Microsoft Dynamics 365 CRMPower Platform C# & . NETJava Script & Type Script Azure Integration Services Dataverse REST APIs & Integrations Solution Architecture Azure Dev Ops Technical Leadership Code Reviews & Mentoring Problem Solving & Communication

هذا منصب للعمل عن بعد.مطلوب CRM Integration Specialist – مهمة مؤقتة / Project-Based<br>نبحث عن شخص لديه خبرة عملية قوية في Zoho CRM لتنفيذ مهمة ربط وتهيئة الـ CRM، وليست وظيفة دائمة.<br>المطلوب في المشروع:<br>· ربط Zoho CRM بالموقع الإلكتروني.<br>· ربط الـ Leads القادمة من إعلانات مواقع التواصل الاجتماعي مباشرة بالـ CRM.<br>· ربط وتكامل AI Voice Agent مع Zoho CRM.<br>· التأكد من تسجيل بيانات العملاء ومصدر كل Lead بشكل صحيح.<br>· إعداد الـ Automation والـ Lead Flow المطلوب بين الأنظمة.<br>· اختبار جميع عمليات الربط والتأكد من عملها بشكل سليم.<br>أهم شرط:<br> نبحث عن شخص قام فعليًا بتنفيذ نفس النوع من التكاملات من قبل، وليس لديه معرفة نظرية فقط.يفضل أن تكون لديك خبرة سابقة في:<br> Zoho CRM, APIs, Webhooks, Website Integration, Meta Lead Ads / Social Media Leads, AI Voice Agents, Automation Tools.عند التقديم، يرجى إرسال:<br>· أمثلة لمشاريع مشابهة قمت بتنفيذها.<br>· ما الأنظمة التي سبق لك ربطها مع Zoho CRM.<br>· خبرتك السابقة في ربط AI Voice Agents بالـ CRM.<br>· المدة المتوقعة لتنفيذ المهمة.<br>نوع العمل: Freelance / One-Time Project<br> الأولوية للخبرة العملية السابقة المثبتة في نفس نوع الربط.<br><br>Skills: What We’re Looking For <br> <br>5+ years of professional Python development experience. <br> <br>3+ years in AI/ML engineering with a strong track record in building production-grade AI systems. <br> <br>Deep expertise in Lang Graph, Lang Chain, and AI workflow orchestration. <br> <br>Solid knowledge of Fast API, SQLAlchemy, async Python, and vector databases (e.g., Pinecone, Weaviate). <br> <br>Experience with LLM integration, fine-tuning, and optimization. <br> <br>Strong understanding of AI testing, monitoring, and security best practices. <br> <br> Nice to Have <br> <br>Experience with Lang Smith and other observability tools. <br> <br>Knowledge of AI performance optimization. <br> <br>Familiarity with AI ethics, Responsible AI, and compliance testing.

We are looking for a Senior CRM System Operations Specialist to join our team in Saudi Arabia.<br>Requirements:<br>Saudi National. Bachelor’s degree in Computer Engineering, Information Technology, or a related field. Minimum 5 years of experience in Information Technology, including hands-on experience in operating and managing CRM systems. Strong technical knowledge of APIs, system configuration, and user management. Experience in supporting, monitoring, and ensuring the smooth operation of CRM systems.<br>???? Location: Saudi Arabia<br>If you meet the requirements, please share your updated CV and mention your current location and notice period. on (careers@beetleware.com)

CRM Business Partner | Reef Group<br>Position Title: CRM Business Partner Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About the Role:We are seeking a highly skilled and experienced CRM Business Partner (CRM Consultant) to lead the strategy, implementation, and ongoing management of Customer Relationship Management (CRM) systems. The ideal candidate will have strong technical and functional expertise in CRM platforms, particularly Microsoft Dynamics CRM and Salesforce, along with the ability to align CRM solutions with business objectives and drive digital transformation.<br>Key Responsibilities:Lead the overall CRM strategy, planning, and execution across the organization. Manage and optimize CRM platforms, including Microsoft Dynamics CRM and Salesforce. Collaborate with stakeholders to gather business requirements and translate them into technical solutions. Oversee integration between CRM and enterprise systems (ERP, marketing tools, etc.). Ensure data accuracy, governance, and compliance within CRM systems. Develop dashboards, reports, and insights to support business decision-making. Manage CRM upgrades, enhancements, and system performance. Drive user adoption, training, and best practices across teams. Lead and mentor CRM team members and external vendors when required.<br>Required Qualifications:Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.5+ years of experience in CRM systems. Strong hands-on experience with Microsoft Dynamics CRM and Salesforce CRM. Solid understanding of CRM architecture, workflows, and integrations. Experience with APIs, data migration, and system customization. Familiarity with Agile methodologies. Strong analytical, problem-solving, and leadership skills. Excellent communication skills in English and Arabic.<br>Preferred Qualifications:Experience with cloud platforms (Azure or similar). Knowledge of Power Platform (Power BI, Power Apps). Experience in digital transformation initiatives.<br>Why Join Us? This is a strategic opportunity to join a forward-thinking organization driving customer experience transformation through advanced CRM solutions. You will play a key role in bridging business and technology to deliver impactful enterprise value.

About the job<br>Domain: IT Services & Consulting Position: Microsoft Dynamics CRM development Experience: 10+ Years Location: Riyadh, Saudi Arabia Your Team You are invited to work with a top-tier organization that's been in the game for 50+ years, partnering with some of the world's biggest businesses. As India's largest multinational business group, this enterprise boast a workforce of highly skilled consultants spread across 60+ countries, at the forefront of the financial markets and data industry, delivering exceptional services in Data & Analytics, Capital Markets, and Post Trade. <br>Your Job We are seeking a skilled and motivated Dynamic CRM Developer to join our IT team. The ideal candidate will have a strong background in Microsoft Dynamics CRM support and integration with Remedy, with a proven track record of implementing and customizing CRM solutions to meet business requirements. You will play a crucial role in developing, deploying, and maintaining our CRM systems and Remedy system to ensure optimal performance and user satisfaction.<br>Responsibilities:Design, develop, and implement solutions within the Microsoft Dynamics CRM platform to support business processes and functions. Work closely with stakeholders to understand business requirements and translate them into CRM solutions. Customize and configure Dynamics CRM entities, workflows, business rules, dashboards, and forms. Integrate Dynamics CRM with other business systems and applications using APIs and web services. Perform data migration and ensure data integrity across systems. Monitor and troubleshoot CRM system issues, providing technical support as needed. Keep abreast of new CRM features and technologies, incorporating them into our solutions to enhance functionality and user experience. Document CRM development processes, configurations, and customizations.<br>Requirements:Minimum of 10 years of experience in Microsoft Dynamics CRM development. Proficient in Microsoft . NET, C#, Java Script, Remedy and HTML. Experience with CRM API, REST/ODATA, and SOAP endpoints. Knowledge of Microsoft SQL Server and database principles. Strong understanding of CRM best practices and methodologies. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and interpersonal skills, with the ability to work effectively in a team. Knowledge on Remedy and integration with CRMCertifications in Microsoft Dynamics CRM are highly desirable. Qualifications: MBA / B. Tech / Any graduation Skills: Microsoft Dynamics CRM, . NET, C#, Java Script, Remedy, HTML, CRM API, REST, ODATA, SOAP, Microsoft SQL Server You can explore new jobs at https://www.linkedin.com/company/cognitud-advisory/jobs/?view AsMember=true You can also apply for more job openings on our website by visiting this link: https://www.cognitud.com/open-jobs

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a GoHigh Level CRM & Automation Administrator based in Saudi Arabia.<br><br>We are looking for a technically skilled and proactive CRM & Automation Administrator to support business operations through the development and optimization of digital systems.<br><br>This role combines CRM management, marketing automation, workflow optimization, and technical troubleshooting to improve operational efficiency.<br><br>You will take ownership of automation infrastructure, customer journeys, integrations, and data organization across multiple platforms.<br><br>The position requires strong attention to detail, problem-solving skills, and the ability to work independently in a remote environment.<br><br>You will collaborate with stakeholders to streamline processes, enhance customer experiences, and maintain reliable digital workflows.<br><br>This is an opportunity to contribute to growing businesses by building scalable systems and improving day-to-day operations through technology.<br><br>Accountabilities<br><br>The role focuses on managing and improving CRM platforms, automation workflows, and operational processes while providing technical support across connected systems. Key responsibilities include:<br><br>Managing and optimizing GoHigh Level CRM infrastructure, including pipelines, Smart Lists, tags, segmentation strategies, and data accuracy. Building and maintaining marketing funnels, landing pages, automation workflows, drip campaigns, customer journeys, newsletters, and email templates. Designing and improving automated processes to increase efficiency, improve lead management, and enhance customer interactions. Supporting executive and client operations through calendar management, appointment scheduling, client communications, documentation, and administrative coordination. Configuring and maintaining integrations between platforms such as Jotform, GoHigh Level, Word Press, payment systems, and other operational tools. Troubleshooting workflow issues, integration failures, notification problems, website functionality concerns, and technical inconsistencies. Monitoring CRM performance, maintaining system reliability, and ensuring connected platforms operate effectively. Supporting social media operations by scheduling approved content, coordinating announcements, and assisting with publishing workflows. Collaborating with stakeholders to identify process improvements and implement scalable operational solutions.<br><br>Requirements<br><br>The ideal candidate has strong experience managing CRM systems, automation platforms, and technical business operations, with the ability to independently solve problems and optimize workflows. Required qualifications include:<br><br>Minimum of 3 years of hands-on experience with GoHigh Level, including advanced automation workflows and CRM administration. Proven experience creating funnels, landing pages, campaigns, customer journeys, and automated marketing processes. Strong knowledge of CRM segmentation, tagging strategies, pipeline management, and data organization. Experience integrating Jotform with GoHigh Level and troubleshooting connected systems. Familiarity with Word Press website management, GoDaddy hosting, DNS configuration, and website troubleshooting. Experience with payment administration tools such as Stripe and scheduling platforms such as Acuity Scheduling. Proficiency with Google Workspace and project management tools such as Monday.com. Strong understanding of workflow optimization, system maintenance, and technical problem-solving. Excellent written and verbal English communication skills, with the ability to collaborate effectively with international teams. Strong organizational skills, attention to detail, autonomy, and the ability to manage priorities in a remote environment. Ability to work approximately 20 hours per week, Monday through Friday, with flexibility depending on client requirements and time zones.<br><br>Benefits<br><br>Competitive compensation rates. Weekly payment schedule. Remote work opportunity with flexible scheduling arrangements. Access to multiple open contractor opportunities. Free training and professional upskilling resources. Continuous support and guidance throughout engagements. Opportunity to join a collaborative international community. Exposure to diverse projects and global clients.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Support & CRM Coordinator based in Saudi Arabia.<br><br>This remote opportunity is designed for an organized and proactive professional who can support business operations, customer communication, and CRM management.<br><br>The role focuses on improving operational efficiency by maintaining accurate data, coordinating workflows, and supporting customer-facing activities.<br><br>You will work closely with a growing business to streamline administrative processes, strengthen client relationships, and support business development initiatives.<br><br>The position offers exposure to CRM platforms, customer experience operations, and a variety of administrative responsibilities.<br><br>You will play a key role in ensuring smooth day-to-day operations while contributing to long-term business growth.<br><br>This is an opportunity for someone detail-oriented, reliable, and eager to grow into a broader operations or leadership support role.<br><br>Accountabilities<br><br>The Business Support & CRM Coordinator will provide essential administrative, CRM, and customer support services to help improve operational performance and maintain high-quality client interactions. Key responsibilities include:<br><br>Manage and update customer records within CRM platforms, ensuring accurate and organized data management. Maintain sales pipelines by tracking opportunities, updating statuses, and monitoring workflow progress. Perform regular data entry, quality checks, and CRM maintenance to support business visibility and efficiency. Respond to customer inquiries through email and text communication while maintaining a professional and service-focused approach. Send appointment reminders, follow-ups, and customer updates throughout the client journey. Coordinate internally to ensure timely communication and smooth customer support processes. Deliver a high-quality customer experience aligned with business standards and service expectations. Research and build prospect lists for referral partners, business contacts, and growth opportunities. Support outreach initiatives, meeting coordination, and relationship-building activities with external partners. Maintain operational reports, digital records, and internal documentation. Assist leadership with administrative projects, workflow organization, and process improvements. Support future operational growth by taking on expanded responsibilities, including office management and team support activities.<br><br>Requirements<br><br>The ideal candidate is a highly organized and customer-focused professional with experience in CRM management, administrative support, and business operations. Required qualifications and skills include:<br><br>Previous experience managing CRM systems and maintaining customer data accuracy. Experience with GoHigh Level is preferred; familiarity with other CRM platforms is a plus. Customer service, hospitality, or client-facing support experience required. Administrative support and business operations experience required. Experience with data entry, reporting, and maintaining organized digital records. Experience supporting home service businesses or similar industries is preferred. Strong organizational skills with the ability to manage multiple priorities and workflows simultaneously. Excellent written English communication skills with native or near-native proficiency required for future client-facing responsibilities. Strong attention to detail, reliability, and ability to follow processes effectively. Self-motivated mindset with strong ownership and follow-through. Ability to work independently while collaborating effectively with remote teams. Familiarity with tools such as Google Workspace, Gmail, Microsoft Office, CRM platforms, and Paint Scout is preferred. Interest in developing toward a broader administrative or operations leadership role.<br><br>Benefits<br><br>Competitive compensation rates. Weekly payment schedule. Full-time remote opportunity with approximately 40 contracted hours per week. Flexible access to various remote opportunities across different client engagements. Free training and professional upskilling opportunities. Ongoing guidance, support, and resources throughout the engagement. Opportunity to join a collaborative international community of remote professionals. Exposure to diverse business operations and opportunities for professional growth.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary We are seeking a highly skilled Senior Microsoft Dynamics 365 CRM Developer to design, develop, and maintain advanced CRM solutions that support business growth and digital transformation. The ideal candidate will have strong technical expertise in Dynamics 365, Power Platform, and integrations, with the ability to translate business requirements into scalable technical solutions. Key Responsibilities Design, develop, customize, and maintain Microsoft Dynamics 365 CRM solutions. Develop plugins, custom workflows, business process flows, and Power Automate flows. Customize forms, views, dashboards, reports, and security roles. Build and manage integrations between Dynamics 365 and external systems using:Web APIsAzure services Middleware tools Lead technical design sessions and provide solution architecture guidance. Perform system upgrades, patches, and performance tuning. Ensure best practices for:Security Data integrity Scalability Provide technical leadership and mentor junior developers. Participate in code reviews and enforce development standards. Troubleshoot, debug, and resolve complex production issues. Collaborate closely with:Business Analysts Project Managers QA teams Prepare technical documentation and deployment guides.<br><br>Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field.5+ years of hands-on experience in Microsoft Dynamics 365 CRM development. Strong proficiency in:C#. NETJava Script / Type Script HTML / CSSAdvanced experience with:Power Platform (Power Apps, Power Automate, Power BI) Dataverse Plugins and Custom APIsSolid experience with:REST / OData APIsAzure Functions Azure Logic Apps Strong understanding of:CRM security model Business rules Workflow automation Experience with Agile/Scrum methodologies. Excellent problem-solving and analytical skills. Preferred Qualifications Microsoft Dynamics certifications (MB-210, MB-300, PL-400, etc.) Experience with:Azure Dev Ops CI/CD pipelines SSRS / Fetch XML reporting Experience in enterprise or multi-region CRM implementations. Leadership or team lead experience. Soft Skills Strong communication and presentation skills. Ability to work independently and within cross-functional teams. High attention to detail. Strong time management and multitasking ability.

Job Requirements:<br><br> At least 4 years of experience in Microsoft Dynamics 365 CRM (On-Premises) development Strong proficiency in . NET, . NET Core, REST APIs, and full-stack development Hands-on experience in developing, customizing, and configuring Microsoft Dynamics 365 CRM solutions based on business requirements Experience in creating custom workflows, plugins, and integrations using C# and . NET frameworks Expertise in integrating Dynamics 365 CRM with external systems and applications through REST APIs, web services, and middleware Practical experience with data migration activities and Dynamics 365 upgrades Strong troubleshooting and problem-solving skills, especially for integration and system functionality issues Ability to work on both front-end and back-end components, ensuring seamless user experience and robust backend performance Proven experience in developing and maintaining web applications using . NET Core, ASP. NET, Java Script, and HTML/CSS Ability to design and deliver solutions with focus on performance optimization, scalability, and security Ability to prepare and maintain detailed technical documentation Strong experience with Microsoft SQL Server (MSSQL) Familiarity with Azure Dev Ops, including Boards, Work Items, and Git Repository for source code management Strong ownership mindset, positive attitude, and ability to work effectively under pressure within a team environment Experience in banking or enterprise sectors is preferred<br><br>Preferred Certifications:<br><br> Microsoft Certified: Dynamics 365 Developer Associate Microsoft Certified: Azure Fundamentals or Azure Developer Associate (Optional)

JD for CRM and Remedy EXP - 8+ Years Location: Riyadh KSA<br>We are seeking a skilled and motivated Dynamic CRM Developer to join our IT team. The ideal candidate<br>will have a strong background in Microsoft Dynamics CRM support and integration with Remedy, with a<br>proven track record of implementing and customizing CRM solutions to meet business requirements.<br>You will play a crucial role in developing, deploying, and maintaining our CRM systems and Remedy<br>system to ensure optimal performance and user satisfaction.<br>Responsibilities:<br>• Design, develop, and implement solutions within the Microsoft Dynamics CRM platform to support<br>business processes and functions.<br>• Work closely with stakeholders to understand business requirements and translate them into CRM<br>solutions.<br>• Customize and configure Dynamics CRM entities, workflows, business rules, dashboards, and<br>forms.<br>• Integrate Dynamics CRM with other business systems and applications using APIs and web<br>services.<br>• Perform data migration and ensure data integrity across systems.<br>• Monitor and troubleshoot CRM system issues, providing technical support as needed.<br>• Keep abreast of new CRM features and technologies, incorporating them into our solutions to<br>enhance functionality and user experience.<br>• Document CRM development processes, configurations, and customizations.<br>Requirements:<br>• Bachelor’s degree in Computer Science, Information Technology, or related field.<br>• Minimum of 10 years of experience in Microsoft Dynamics CRM development.<br>• Proficient in Microsoft . NET, C#, Java Script, Remedy and HTML.<br>• Experience with CRM API, REST/ODATA, and SOAP endpoints.<br>• Knowledge of Microsoft SQL Server and database principles.<br>• Strong understanding of CRM best practices and methodologies.<br>• Excellent problem-solving skills and the ability to work in a fast-paced environment.<br>• Strong communication and interpersonal skills, with the ability to work effectively in a team.<br>• Knowledge on Remedy and integration with CRM<br>• Certifications in Microsoft Dynamics CRM are highly desirable.