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Company Description Defence Fire Protection Consultancy is a fire and life safety engineering firm serving clients across Oman and Saudi Arabia, with a strong presence in diverse sectors such as commercial, residential, hospitality, healthcare, industrial, infrastructure, aviation, oil & gas, and mixed-use developments. Established in 2019, the consultancy focuses on delivering innovative, practical, and code-compliant fire protection solutions that prioritize life safety, asset protection, and project success. Services range from fire protection engineering design and fire & life safety consultancy to code compliance reviews, fire strategy development, risk assessments, and commissioning support. The engineering team works in accordance with NFPA, IBC, IFC, and local authority regulations to ensure reliable and fully compliant solutions. The company is guided by principles of engineering excellence, technical integrity, and a commitment to safeguarding lives, property, and business continuity.<br>Role Description The Fire Sales Engineer is a full-time, on-site role based in Dammam, responsible for supporting the growth of fire protection solutions through technically informed sales activities. Day-to-day tasks include identifying and qualifying leads, meeting with clients and consultants, presenting fire protection products and services, and preparing technical and commercial proposals. The role involves collaborating with engineering teams to translate client requirements into compliant solutions, providing pre- and post-sales technical support, and ensuring that designs align with applicable codes and standards. The Fire Sales Engineer will maintain strong customer relationships, respond to inquiries, participate in site visits and technical meetings, and support tender submissions and contract negotiations. The position also includes maintaining accurate sales forecasts, reporting market insights, and contributing to continuous improvement of sales processes and client service.<br>Qualifications<br> Candidates should possess strong Sales Engineering skills, including the ability to understand technical fire protection solutions and present them effectively to clients. Candidates should possess Sales and Customer Service skills to build relationships, manage client expectations, and support long-term partnerships. Candidates should possess Technical Support skills to assist clients with solution selection, troubleshooting, and coordination with engineering teams. Candidates should possess Communication skills for clear technical and commercial proposal writing, presentations, and cross-functional collaboration. Relevant qualifications such as a bachelor’s degree in engineering (fire, mechanical, civil, or related field) or an equivalent technical discipline. Experience in fire protection systems, life safety engineering, or building services within the Gulf region is highly beneficial. Knowledge of NFPA standards, IBC, IFC, and local fire authority requirements in Saudi Arabia is an advantage. Ability to work independently, manage multiple projects, and travel to client sites and project locations as required. Proficiency in MS Office and basic CRM tools; familiarity with fire protection design software is a plus.

The Director, Loyalty Commercial is responsible for defining and executing the commercial strategy of the loyalty program to maximize customer lifetime value, member engagement, revenue generation, and partner participation. The role drives the commercial performance of the loyalty ecosystem by developing strategic partnerships, monetization opportunities, member acquisition initiatives, and data-driven loyalty propositions that support the organization's growth objectives.<br><br>Key Responsibilities<br><br>Loyalty Commercial Strategy<br><br>Develop and lead the commercial strategy for the loyalty program, ensuring alignment with business objectives and customer engagement goals Identify and implement revenue-generating opportunities across the loyalty ecosystem Establish long-term growth plans for loyalty membership, engagement, retention, and profitability Drive innovation in loyalty products, rewards, benefits, and member experiences<br><br>Partnership Management<br><br>Build and manage strategic partnerships with external brands, retailers, financial institutions, travel operators, entertainment providers, and other relevant stakeholders Negotiate commercial agreements and partnership contracts to maximize value for both members and the organization Develop a robust coalition of partners that enhances member benefits and program attractiveness Monitor partner performance and ensure delivery against agreed commercial targets<br><br>Loyalty Economics & Commercial Performance<br><br>Own loyalty program P&L and commercial performance metrics Establish revenue, redemption, and customer engagement targets Track and analyze program KPIs, including: Member acquisition and retention Active member rates Customer lifetime value Incremental revenue Redemption behavior Partner contribution<br>Customer & Market Insights<br><br>Utilize customer data, market trends, and competitive intelligence to identify opportunities for growth and differentiation Drive the development of personalized offers and targeted campaigns based on customer insights Collaborate with analytics teams to measure program effectiveness and customer behavior<br><br>Stakeholder Management<br><br>Partner closely with Marketing, Digital, Customer Experience, Commercial, Finance, Data & Analytics, Retail, and Operations teams Provide executive-level recommendations to senior leadership on loyalty performance and growth opportunities Lead cross-functional initiatives that enhance customer engagement and loyalty program adoption<br><br>Program Development & Innovation<br><br>Oversee the design and launch of new loyalty products, earning and redemption mechanisms, tier structures, and member benefits Evaluate emerging loyalty technologies and industry best practices Champion digital transformation initiatives to improve loyalty program effectiveness and customer experience<br><br>Leadership & Governance<br><br>Lead and develop a high-performing loyalty commercial team Ensure compliance with organizational governance, financial, and regulatory requirements Establish performance objectives and provide coaching to team members<br><br>Qualifications & Experience<br><br>Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field Master's degree (MBA preferred)10+ years of experience in loyalty, CRM, commercial strategy, customer engagement, partnerships, or related fields Minimum 5 years in a leadership position managing commercial or loyalty functions Experience within entertainment, tourism, hospitality, retail, aviation, financial services, or large consumer-focused organizations is highly desirable

Job Summary<br>We are seeking an experienced Design Project Manager with a proven background in leading the design and delivery of large-scale, multidisciplinary projects. The successful candidate will manage the complete design lifecycle, ensuring projects are delivered on schedule, within budget, and in compliance with client requirements, international standards, and company quality procedures. This role requires strong technical leadership, stakeholder management, and coordination across multiple engineering disciplines.<br>Key Responsibilities Lead and manage the design delivery of major multidisciplinary projects from concept through construction documentation. Develop and maintain project execution plans, design programmes, resource plans, and project budgets. Coordinate Architectural, Structural, MEP, Infrastructure, Landscape, BIM, and specialist disciplines to ensure seamless design integration. Act as the primary point of contact for clients, consultants, authorities, and internal stakeholders. Monitor project progress, identify design risks, and implement mitigation strategies. Ensure compliance with local regulations, international design standards, and client requirements. Conduct regular design coordination meetings and technical reviews. Review project deliverables to ensure quality, constructability, and commercial objectives are achieved. Manage project scope changes and coordinate with commercial teams regarding contractual implications. Support proposal preparation, fee estimation, and resource planning for new opportunities. Mentor project teams and promote collaboration, innovation, and continuous improvement. Ensure effective coordination with BIM and Digital Engineering teams throughout the project lifecycle.<br>Qualifications Bachelor's degree in Architecture, Civil Engineering, Structural Engineering, or related Engineering discipline. Master's degree or Project Management certification (PMP) is an advantage. Professional registration is preferred.<br>Experience Minimum 12–15 years of professional experience within engineering consultancy or design firms. At least 5 years in a Project Manager or Design Manager role. Demonstrated experience managing large-scale mixed-use developments, commercial, hospitality, healthcare, aviation, infrastructure, government, or mega projects. Experience working on projects within the GCC, preferably Saudi Arabia. Strong understanding of multidisciplinary design coordination and project delivery.<br>Technical Skills Excellent knowledge of design management methodologies. Strong understanding of international building codes and Saudi regulations. Experience with project planning and scheduling tools (Primavera P6 and/or Microsoft Project). Working knowledge of BIM workflows and Common Data Environment (CDE). Familiarity with Auto CAD, Revit, Navisworks, and Microsoft Office Suite. Strong commercial awareness and contract administration knowledge.<br>Competencies Leadership and team management Client relationship management Strategic planning and decision-making Excellent communication and presentation skills Problem-solving and conflict resolution Time management and organisational skills Risk management Negotiation and stakeholder engagement Results-oriented with strong commercial acumen<br>Key Performance Indicators (KPIs) On-time design delivery Budget adherence Client satisfaction Quality of design deliverables Design coordination efficiency Reduction in design clashes and rework Resource utilisation Compliance with project milestones Successful authority approvals Team engagement and development

<p>مطلوب موظف كاشير واستقبال ومبيعات | Cashier &amp; Customer Service Representative</p><p><br></p><p> Location: Al Khobar – Dammam, Saudi Arabia</p><p>Employment Type: Full-Time</p><p><br></p><p>نبحث عن موظف محترف للعمل في مطعم متخصص في الطلبات اليومية والكاترينج والبوفيهات، يتمتع بمهارات عالية في خدمة العملاء والمبيعات.</p><p><br></p><p>المهام والمسؤوليات:</p><p><br></p><p>* استقبال العملاء والترحيب بهم باحترافية.</p><p>* شرح المنيو وتقديم التوصيات المناسبة.</p><p>* استقبال طلبات الكاترينج والبوفيهات ومتابعة الحجوزات.</p><p>* تحويل استفسارات العملاء إلى مبيعات فعلية.</p><p>* استخدام أنظمة الكاشير ونقاط البيع (POS).</p><p>* متابعة الطلبات والتنسيق مع فريق المطبخ.</p><p><br></p><p>المتطلبات:</p><p><br></p><p>* خبرة سابقة في المطاعم وخدمة العملاء.</p><p>* مهارات ممتازة في المبيعات والإقناع.</p><p>* اللباقة وحسن المظهر والتواصل الاحترافي.</p><p>* إجادة اللغة العربية والإنجليزية.</p><p>* القدرة على تحمل ضغط العمل.</p><p>* يفضل وجود خبرة في المطاعم الراقية والكاترينج.</p><p><br></p><p>English Description</p><p><br></p><p>We are hiring a Cashier &amp; Customer Service Representative for a restaurant specializing in daily orders, catering, and buffet services.</p><p><br></p><p>Requirements:</p><p><br></p><p>* Previous experience in restaurants and customer service.</p><p>* Strong communication and sales skills.</p><p>* Experience with POS and cashier systems.</p><p>* Ability to handle catering inquiries and convert leads into bookings.</p><p>* Good command of Arabic and English.</p><p>* Professional attitude and excellent customer handling skills.</p><p><br></p><p>Salary: Based on experience and qualifications.</p><p><br></p><p>How to Apply:</p><p><br></p><p>Please send your CV, preferably including a recent professional photo, via WhatsApp:</p><p><br></p><p>+966 53 077 7279</p><p><br></p><p>https://wa.me/966530777279</p>

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الوظيفة</h3> <p style="margin:0 0 12px; ************;">تبحث شركة معين المدينة لتشغيل الفنادق عن <strong style="font-weight:700;">موظف استقبال فندق</strong> للانضمام إلى فريقها في المدينة المنورة. يتولى شاغل هذه الوظيفة مسؤولية الإشراف على خدمات الضيوف في مكتب الاستقبال وتنسيقها وتقديمها، بما في ذلك عمليات الحجز وتسجيل الدخول والخروج. هذه الوظيفة بدوام كامل وتتطلب خبرة تتراوح من 0 إلى سنة واحدة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام والمسؤوليات الرئيسية</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">الحفاظ على قائمة الحجوزات وتوفير السجلات الورقية الضرورية لضمان سير العمل بكفاءة.</li> <li style="margin:0 0 6px;">العمل على رفع مستوى خدمة العملاء ورضاهم، ومتابعة أي منازعات أو شكاوى والتعامل معها بمهنية.</li> <li style="margin:0 0 6px;">ضمان تنفيذ سياسات وإجراءات الفندق بشكل دقيق وفعال.</li> <li style="margin:0 0 6px;">تكوين علاقات تجارية قوية والحفاظ عليها مع الأطراف الأخرى ذات الصلة، مثل وكالات السفر والحجوزات.</li> <li style="margin:0 0 6px;">مراجعة أسعار الفندق بانتظام وتنظيم الفواتير وفقاً لذلك لضمان الدقة المالية.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">خبرة تتراوح من <strong style="font-weight:700;">0 إلى سنة واحدة</strong> في مجال ذي صلة.</li> <li style="margin:0 0 6px;">القدرة على إدارة مهام مكتب الاستقبال بفعالية.</li> <li style="margin:0 0 6px;">مهارات تواصل ممتازة والقدرة على بناء علاقات مهنية.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">بيئة العمل</h3> <p style="margin:0 0 12px; ************;">تتوفر هذه الفرصة في المدينة المنورة، المملكة العربية السعودية، ضمن بيئة عمل فندقية ديناميكية. الوظيفة بدوام كامل وتتطلب التزاماً بتقديم خدمة عملاء عالية الجودة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">معلومات إضافية</h3> <p style="margin:0 0 12px; ************;">الراتب لهذه الوظيفة سيتم تحديده بناءً على الخبرة والمؤهلات، وسيتم مناقشته خلال عملية المقابلة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">التقديم</h3> <p style="margin:0 0 12px; ************;">ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم لهذه الفرصة في شركة معين المدينة لتشغيل الفنادق.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Car Rental Consultant position is an excellent opportunity to be part of a dynamic and innovative team in market research. You will have the chance to work in a dynamic environment where you can develop your skills in providing tailored solutions to clients regarding car rental services. This role will help you understand customer needs and evaluate the best solutions that meet their expectations. We are looking for an individual who is passionate about interacting with clients and eager to learn and grow professionally.</p><p>In this role, you will be part of a collaborative team that will provide you with an ideal environment to enhance your skills. We believe in the importance of continuous training and strive to provide opportunities for learning and growth for every employee. You will have the opportunity to interact with a diverse group of clients, which will enable you to expand your network and gain valuable experiences in this field. We seek someone who can work independently and as part of a team to achieve our shared goals.</p><p>This position offers you the chance to develop your skills in the car rental sector, opening new horizons in your professional journey. We believe that success comes from teamwork and collaboration, so we are looking for someone who can adapt to challenges and provide innovative solutions. If you are looking for an opportunity for professional growth in a supportive environment, this position is the ideal choice for you.</p><p><b>Responsibilities:</b></p><ol><li>Provide comprehensive consultations to clients regarding available car rental options, focusing on addressing their specific needs.</li><li>Analyze market data to identify trends and opportunities in the car rental sector, helping to improve operational strategies.</li><li>Coordinate daily operations for car rentals, including managing reservations and deliveries to ensure a smooth experience for clients.</li><li>Develop strong relationships with clients to ensure their satisfaction and enhance their loyalty to the brand.</li><li>Provide technical support to clients in case of any issues related to the rented vehicles.</li><li>Monitor market performance and prepare regular reports for management on results and recommendations for improving performance.</li><li>Implement innovative marketing strategies to attract new clients and increase brand awareness.</li><li>Train new employees on operational procedures and best practices in the car rental sector.</li><li>Provide ongoing feedback to management on improving operations and services offered to clients.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Effective communication skills with clients to understand their needs and provide appropriate solutions.</li><li>Ability to analyze data and use it in strategic decision-making.</li><li>Strong organizational skills for efficiently managing daily operations.</li><li>Ability to work within a team and achieve shared goals.</li><li>Problem-solving skills to address client challenges effectively.</li><li>Strong knowledge of the car rental sector and market trends.</li><li>Ability to develop innovative marketing strategies to attract clients.</li></ul></div>

<p>We are looking for an energetic, charismatic, and highly experienced <strong>Head Waiter</strong> to join the team at Little Krazy. This is not a traditional fine-dining environment we are looking for someone who brings <strong>personality, energy, confidence, and a genuine love for creating memorable guest experiences</strong>.</p> <p>The ideal candidate is comfortable working in a vibrant, high-energy restaurant where the atmosphere can shift from dining to entertainment, with music, dancing, celebrations, and an engaged guest environment.</p> <p>You should be someone who naturally <strong>owns the floor</strong>, motivates the team, interacts confidently with guests, and knows how to create an atmosphere where people want to stay, celebrate, and come back.</p><b><br>&nbsp;Key Responsibilities </b><ul> <li>Lead and supervise the front-of-house service team during each shift.</li> <li>Act as a senior point of contact for guests, ensuring a fun, energetic, and highly engaging experience.</li> <li>Coordinate table service, reservations, guest flow, and special requests.</li> <li>Maintain excellent service standards while ensuring the atmosphere remains relaxed, vibrant, and entertaining.</li> <li>Lead by example with confident, warm, and engaging guest interaction.</li> <li>Be comfortable participating in the energy of the venue, including interacting with guests, and engaging with entertainment when appropriate.</li> <li>Anticipate guest needs and proactively resolve service issues.</li> <li>Coordinate closely with the Restaurant Manager, kitchen, bar, host team, and entertainment team.</li> <li>Brief and motivate the service team before each shift.</li> <li>Monitor table sections, service timing, presentation, and guest satisfaction.</li> <li>Support upselling of food, beverages, and special experiences in a natural and engaging manner.</li> <li>Handle VIP guests and special occasions with confidence and discretion.</li> <li>Coach junior waiters and ensure consistent service standards across the floor.</li> <li>Manage guest complaints professionally and escalate issues when required.</li> <li>Ensure all restaurant policies, hygiene standards, and operational procedures are followed.</li> <li>Support opening and closing procedures and maintain a clean, organised, and guest-ready restaurant.</li> </ul><b><br>&nbsp;The Ideal Candidate </b><p>We are looking for someone who is:</p> <ul> <li>Naturally charismatic, outgoing, and energetic.</li> <li>Confident speaking with guests from different cultures and backgrounds.</li> <li>Comfortable in a loud, busy, music-driven environment.</li> <li>Not afraid to be part of the atmosphereor engage with guests when appropriate.</li> <li>A strong team leader who can command the floor without being overly formal.</li> <li>Fast-thinking, proactive, and solutions-focused.</li> <li>Passionate about hospitality and creating memorable experiences.</li> <li>Comfortable working under pressure during busy service periods.</li> <li>Well-presented, confident, and professional while still having a fun personality.</li> <li>Someone who understands that entertainment and hospitality should work together to create a complete guest experience.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li><br></li></ul>

<p>The Assistant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives. The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><p><strong>DUTIES &amp; RESPONSIBILITIES</strong></p><p><strong>Operations &amp; Guest Experience</strong></p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership &amp; People Management</strong></p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People &amp; Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial &amp; Commercial Performance</strong></p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene &amp; Compliance</strong></p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food &amp; Beverage Management, or a related field.</li><li>Minimum 3 5 years of Food &amp; Beverage experience in a hotel or hospitality environment.</li><li>At least 1 2 years in a managerial role.</li><li>Luxury or upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul>

<p>The Restaurant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives. The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><p><strong>DUTIES &amp; RESPONSIBILITIES</strong></p><p><strong>Operations &amp; Guest Experience</strong></p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership &amp; People Management</strong></p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People &amp; Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial &amp; Commercial Performance</strong></p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene &amp; Compliance</strong></p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food &amp; Beverage Management, or a related field.<br>Minimum 3 5 years of Food &amp; Beverage experience in a hotel or hospitality environment.<br>At least 1 2 years in a managerial role.<br>Luxury or upscale hospitality experience is preferred.<br>Pre-opening experience is an advantage.

<h3 >About Egis</h3> <p >Egis is an international firm active in architecture, consulting, construction engineering, and mobility services, with operations spanning 100 countries. In the Middle East, Egis employs 3,500 professionals across 8 countries, having successfully delivered over 700 complex development projects that stimulate economic growth and enhance quality of life in the region.</p> <h3 >The Role: MEP Design Lead Mechanical</h3> <p >Egis is seeking an experienced <strong >MEP Design Lead Mechanical</strong> to join its dynamic engineering team in Jeddah, Saudi Arabia, within the Makkah region. This full-time leadership position requires 5-10 years of experience and involves overseeing the mechanical design aspects of critical airport infrastructure projects. The role ensures compliance with international standards and Saudi Building Code requirements, leading a team of mechanical engineers and designers, and driving innovation and excellence in MEP system design while managing complex coordination across multiple disciplines.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and mentor a team of mechanical engineers and design professionals on airport and aviation facility projects.</li> <li >Develop comprehensive mechanical design solutions for HVAC, plumbing, fire protection, and related systems in airport environments.</li> <li >Manage the mechanical design phase from concept through construction documentation.</li> <li >Coordinate with architects, electrical engineers, and other disciplines to ensure seamless system integration and clash-free designs.</li> <li >Utilize BIM and advanced design software to create detailed mechanical models and construction documents.</li> <li >Ensure all designs comply with Saudi Building Code, international standards, and airport-specific requirements.</li> <li >Conduct design reviews and quality assurance checks to maintain high standards of accuracy and completeness.</li> <li >Prepare technical specifications, calculations, and design reports for airport projects.</li> <li >Collaborate with clients, consultants, and contractors to address design challenges and implement solutions.</li> <li >Monitor project timelines and budgets while maintaining design excellence.</li> <li >Stay current with industry best practices and emerging technologies in MEP design.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >5-10 years of experience in MEP design, with a focus on mechanical systems.</li> <li >Advanced proficiency in MEP design software.</li> <li >Comprehensive knowledge of mechanical systems.</li> <li >Strong understanding of Saudi Building Code and international design standards.</li> <li >Expertise in BIM modeling and coordination.</li> <li >Project management experience.</li> <li >Familiarity with airport-specific mechanical requirements.</li> </ul> <h3 >Essential Skills and Competencies</h3> <ul > <li >Excellent analytical and problem-solving skills.</li> <li >Strong communication and interpersonal skills.</li> <li >Demonstrated leadership and mentoring capabilities.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a full-time position based in Jeddah, Saudi Arabia, within the Makkah region. The role involves working on significant airport infrastructure projects.</p>

<h3 >About Egis</h3> <p >Egis is an international firm active in architecture, consulting, construction engineering, and mobility services, with operations spanning 100 countries. In the Middle East, Egis employs 3,500 professionals across 8 countries, having successfully delivered over 700 complex development projects that stimulate economic growth and enhance quality of life in the region.</p> <h3 >The Role: MEP Design Lead Mechanical</h3> <p >Egis is seeking an experienced <strong >MEP Design Lead Mechanical</strong> to join its dynamic engineering team in Jeddah, Saudi Arabia, within the Makkah region. This full-time leadership position requires 5-10 years of experience and involves overseeing the mechanical design aspects of critical airport infrastructure projects. The role ensures compliance with international standards and Saudi Building Code requirements, leading a team of mechanical engineers and designers, and driving innovation and excellence in MEP system design while managing complex coordination across multiple disciplines.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and mentor a team of mechanical engineers and design professionals on airport and aviation facility projects.</li> <li >Develop comprehensive mechanical design solutions for HVAC, plumbing, fire protection, and related systems in airport environments.</li> <li >Manage the mechanical design phase from concept through construction documentation.</li> <li >Coordinate with architects, electrical engineers, and other disciplines to ensure seamless system integration and clash-free designs.</li> <li >Utilize BIM and advanced design software to create detailed mechanical models and construction documents.</li> <li >Ensure all designs comply with Saudi Building Code, international standards, and airport-specific requirements.</li> <li >Conduct design reviews and quality assurance checks to maintain high standards of accuracy and completeness.</li> <li >Prepare technical specifications, calculations, and design reports for airport projects.</li> <li >Collaborate with clients, consultants, and contractors to address design challenges and implement solutions.</li> <li >Monitor project timelines and budgets while maintaining design excellence.</li> <li >Stay current with industry best practices and emerging technologies in MEP design.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >5-10 years of experience in MEP design, with a focus on mechanical systems.</li> <li >Advanced proficiency in MEP design software.</li> <li >Comprehensive knowledge of mechanical systems.</li> <li >Strong understanding of Saudi Building Code and international design standards.</li> <li >Expertise in BIM modeling and coordination.</li> <li >Project management experience.</li> <li >Familiarity with airport-specific mechanical requirements.</li> </ul> <h3 >Essential Skills and Competencies</h3> <ul > <li >Excellent analytical and problem-solving skills.</li> <li >Strong communication and interpersonal skills.</li> <li >Demonstrated leadership and mentoring capabilities.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a full-time position based in Jeddah, Saudi Arabia, within the Makkah region. The role involves working on significant airport infrastructure projects.</p>

The Manager - Distribution at Qiddiya Investment Company will play a critical role in developing, managing, and optimizing Qiddiya DMO's multi-channel distribution ecosystem. This role is responsible for driving the operational and commercial performance of all B2B and B2C booking channels, including OTAs, GDS platforms, travel trade networks, corporate travel channels, and direct booking platforms, ensuring Qiddiya's tourism and destination products are accessible, competitively positioned, and commercially successful across all target markets.<br><br>The role involves leading distribution strategy initiatives, managing channel partnerships and performance, optimizing pricing and inventory management practices, and collaborating with cross-functional teams to maximize revenue generation and customer reach. The Manager - Distribution will work closely with Partnerships, Marketing, Technology, Finance, and Operations teams while managing and mentoring the Distribution team.<br><br><strong>Responsibilities<br><br></strong><ul><li>Lead the development and execution of Qiddiya's B2B and B2C distribution strategy across OTA platforms, GDS systems, travel trade channels, corporate travel partners, and direct booking channels to support overall commercial objectives</li><li>Define and manage channel prioritization strategies to ensure optimal inventory allocation, rate parity, product visibility, and revenue performance across all distribution touchpoints</li><li>Develop and oversee channel mix strategies that balance direct and indirect distribution channels to optimize profitability, market reach, and customer acquisition</li><li>Manage Qiddiya's OTA portfolio, including onboarding new platforms, negotiating commercial agreements, optimizing content quality, and improving product visibility and conversion performance</li><li>Oversee GDS connectivity and ensure Qiddiya's tourism inventory is accurately represented and bookable across key global distribution systems for corporate and agency markets</li><li>Collaborate with Revenue Management, Finance, and Marketing teams to implement pricing strategies, promotional campaigns, and yield optimization initiatives across all channels</li><li>Monitor booking trends, demand patterns, conversion metrics, cancellation trends, and competitor activity to recommend real-time pricing and distribution adjustments</li><li>Develop and maintain distribution performance dashboards and reporting frameworks tracking revenue contribution, booking pace, channel conversion, cost of sale, and commercial KPIs</li><li>Lead the onboarding and management of travel agencies, tour operators, DMCs, MICE operators, and other trade distribution partners to strengthen Qiddiya's global distribution footprint</li><li>Oversee the enhancement and management of trade distribution platforms and partner portals, ensuring partners have access to inventory, booking tools, commission tracking, and marketing materials</li><li>Coordinate partner training programs, trade familiarization (FAM) trips, and channel engagement initiatives to strengthen destination awareness and partner performance</li><li>Own and manage the distribution technology ecosystem, including Channel Management Systems (CMS), Central Reservation Systems (CRS), OTA connectivity tools, and booking platforms, ensuring operational efficiency and system optimization</li><li>Collaborate with Technology teams to improve platform integrations, distribution capabilities, and booking experiences across digital channels</li><li>Prepare and present regular distribution performance reports, channel reviews, forecasts, and strategic recommendations to senior leadership and key stakeholders</li><li>Drive continuous improvement initiatives to enhance distribution processes, channel performance, operational efficiencies, and commercial outcomes</li><li>Manage, mentor, and develop team members within the Distribution function to ensure high performance and professional growth<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor's degree in Business Administration, Tourism, Hospitality Management, Marketing, or a related field; Master's degree or MBA preferred</li><li>At least 6+ years of relevant experience in distribution, revenue management, channel management, or commercial operations within tourism, hospitality, travel technology, or destination management sectors</li><li>Proven experience managing OTA platforms, GDS connectivity, trade distribution channels, and booking ecosystems at a destination, hospitality, or tourism organization level</li><li>Strong understanding of channel management systems, central reservation systems, revenue optimization practices, and dynamic pricing strategies</li><li>Demonstrated experience in developing and managing trade distribution relationships with travel agencies, tour operators, DMCs, and corporate travel partners</li><li>Strong analytical and commercial acumen with the ability to interpret performance metrics, optimize channel performance, and drive revenue growth initiatives</li><li>Excellent stakeholder management, negotiation, communication, and relationship-building skills with the ability to collaborate across multiple functions</li><li>Demonstrated leadership capability with experience managing teams and cross-functional initiatives</li><li>Proficiency in distribution systems, CRM platforms, reporting tools, and data analytics platforms including Excel and Power BI</li><li>Excellent written and verbal communication skills in English; Arabic language skills are considered an advantage</li><li>Knowledge of GCC and Saudi Arabia tourism, hospitality, and destination distribution landscape is strongly preferred</li><li>Ability to work effectively in a fast-paced, dynamic environment with multiple priorities<br><br></li></ul><strong>Benefits<br><br></strong>Offering a comprehensive compensation and benefits package.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities<br>1. Sales &amp; Revenue Generation<br>Develop and execute sales strategies to achieve and exceed the cluster's revenue targets.<br>Identify and pursue new business opportunities across corporate, government, leisure, MICE, wholesale, and other market segments.<br>Drive room nights, ADR, occupancy, and overall revenue contribution through effective account management and business development.<br>Promote all assigned hotels and ensure business is appropriately distributed across the cluster based on availability, rates, and market demand.<br>Monitor market trends, competitor activities, and customer requirements and recommend appropriate actions.<br>Conduct regular sales calls, client visits, site inspections, presentations, and networking activities.<br>2. Account Management<br>Develop and maintain strong relationships with key corporate accounts, travel agencies, government accounts, and other strategic partners.<br>Manage existing accounts to maximize production and identify opportunities for increased business.<br>Conduct regular account reviews and maintain accurate records of account production and potential.<br>Negotiate contracts, rates, and agreements within the approved commercial guidelines.<br>Ensure contracted accounts are properly maintained and business commitments are delivered.<br>3. Business Development<br>Proactively prospect for new accounts and develop a healthy pipeline of potential business.<br>Identify new market segments and commercial opportunities for the cluster.<br>Participate in sales blitzes, trade shows, exhibitions, roadshows, networking events, and other business development activities.<br>Develop local and regional partnerships that can generate additional business for the hotels.<br>Maintain strong knowledge of the local market, key industries, major companies, projects, and business developments.<br>4. Cluster Coordination<br>Work collaboratively with Sales, Revenue, Reservations, Marketing, and Operations teams across all assigned properties.<br>Coordinate sales activities and ensure consistent implementation of cluster sales strategies.<br>Share leads and business opportunities among the hotels to maximize total cluster revenue.<br>Support the development of joint sales initiatives and promotional campaigns.<br>Ensure all properties receive appropriate sales coverage and account attention.<br>5. Revenue &amp; Commercial Performance<br>Work closely with Revenue Management to understand demand patterns, market segmentation, pricing, and business mix.<br>Monitor account production, room-night contribution, ADR, revenue, and other relevant commercial KPIs.<br>Identify gaps against targets and implement corrective sales actions.<br>Support the preparation of monthly and annual sales forecasts and business plans.<br>Provide regular reports on sales activities, account production, pipeline, and business opportunities.<br>6. Customer Relationship Management<br>Maintain a high level of customer engagement and ensure excellent service throughout the sales process.<br>Handle customer concerns and coordinate with relevant departments to ensure timely resolution.<br>Conduct regular client feedback sessions and identify opportunities to improve customer satisfaction and retention.<br>Build long-term relationships with key decision-makers and business partners.<br>7. Sales Administration &amp; Reporting<br>Maintain accurate and up-to-date information in the hotel's approved CRM and sales systems.<br>Prepare weekly and monthly sales activity reports.<br>Maintain an updated account database, sales pipeline, call plans, and action plans.<br>Track account production against agreed targets and identify opportunities for improvement.<br>Ensure all sales activities comply with company policies, brand standards, and approved commercial procedures.<br>Key Performance Indicators (KPIs)<br>Cluster rooms revenue achievement<br>Corporate and key-account production<br>Room-night production<br>ADR contribution<br>New account acquisition<br>Account retention and growth<br>Sales call and client visit productivity<br>MICE and group business conversion<br>Sales pipeline value and conversion<br>Market share / RGI contribution<br>Customer satisfaction and account feedback<br>Achievement of monthly and annual sales targets<br>Qualifications &amp; Experience<br>Bachelor's degree in Hotel Management, Business Administration, Sales &amp; Marketing, or a related field.<br>Minimum 3–5 years of relevant hotel sales experience, preferably with experience in a supervisory or managerial capacity.<br>Previous experience handling corporate accounts, key accounts, and business development.<br>Experience in a multi-property or cluster environment is preferred.<br>Strong knowledge of the local hotel market and business environment.<br>Experience with hotel sales systems, CRM platforms, and Microsoft Office.<br>Strong negotiation, presentation, communication, and interpersonal skills.<br>Excellent English communication skills; Arabic is an advantage.<br>Core Competencies<br>Sales &amp; Business Development<br>Account Management<br>Commercial Awareness<br>Negotiation Skills<br>Customer Relationship Management<br>Revenue &amp; Market Analysis<br>Communication &amp; Presentation<br>Networking<br>Problem Solving<br>Strategic Thinking<br>Teamwork &amp; Collaboration<br>Results Orientation<br>Key Working Relationships</p><br><p>Internal:</p><br><p>Cluster Director of Sales / Director of Sales &amp; Marketing<br>General Managers / Hotel Managers<br>Revenue Management<br>Reservations<br>Marketing<br>Front Office<br>Finance<br>F&amp;B and Operations Teams</p><br><p>External:</p><br><p>Corporate clients<br>Government entities<br>Travel management companies<br>Travel agencies and tour operators<br>MICE and event organizers<br>Key business partners<br>Local and regional companies</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><strong>Position Summary</strong></p><p>The Accounts Receivable is responsible for the efficient management of the hotel's receivables portfolio, ensuring timely billing, accurate revenue recognition, effective credit control, and prompt collection of outstanding balances. This role works closely with Finance, Sales, Events, Reservations, Front Office, and external partners to maintain strong client relationships while protecting the financial interests of the resort.</p><p>The position supports the Credit Manager and Finance leadership team in maintaining healthy cash flow, minimizing credit risk, ensuring compliance with company policies, and delivering exceptional service standards aligned with Rosewood's luxury hospitality philosophy.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounts Receivable Management</strong></p><p>Review, verify, and process all invoices related to corporate accounts, travel agencies, event clients, group bookings, and city ledger accounts.</p><p>Ensure timely and accurate issuance of invoices in accordance with contractual agreements and company policies.</p><p>Monitor outstanding receivables and proactively follow up on overdue accounts.</p><p>Maintain accurate guest, corporate, and agency account records within the Property Management System (PMS).</p><p>Reconcile Accounts Receivable subsidiary ledgers with the General Ledger on a regular basis.</p><p>Investigate and resolve billing discrepancies, disputed charges, and payment variances promptly.</p><p>Ensure all supporting documentation is complete and properly attached to invoices and billing records.</p><p><br></p><p><strong>Credit Control &amp; Collections</strong></p><p>Monitor customer credit limits and identify potential credit risks.</p><p>Perform collection activities in a professional and service-oriented manner while maintaining excellent client relationships.</p><p>Coordinate collection efforts with Sales, Events, Reservations, and Operations teams when required.</p><p>Prepare aging reports and recommend actions to improve collection performance.</p><p>Escalate high-risk or delinquent accounts to the Credit Manager and Finance leadership as appropriate.</p><p>Support bad debt prevention initiatives and recommend provisions when necessary.</p><p><br></p><p><strong>Revenue &amp; Payment Reconciliation</strong></p><p>Verify the accuracy of guest folios, banquet event billing, group master accounts, and city ledger postings.</p><p>Review and reconcile credit card transactions, online payment platforms, bank transfers, and digital payment channels.</p><p>Ensure timely settlement of card payments and investigate any outstanding or disputed transactions.</p><p>Perform account reconciliations and ensure balances agree across all financial systems.</p><p>Support month-end closing activities related to Accounts Receivable.</p><p><br></p><p><strong>Financial Reporting &amp; Compliance</strong></p><p>Prepare regular Accounts Receivable aging reports, collection forecasts, and management summaries.</p><p>Assist in preparing monthly financial reports and cash flow analysis.</p><p>Ensure compliance with Rosewood policies, internal controls, accounting standards, and local regulations within Saudi Arabia.</p><p>Maintain complete, accurate, and audit-ready records and documentation.</p><p>Support internal and external audits by providing required reports and reconciliations.</p><p><br></p><p><strong>Stakeholder Management</strong></p><p>Act as the primary point of contact for customer inquiries related to invoicing, payments, credit arrangements, and account reconciliation.</p><p>Build and maintain strong working relationships with corporate clients, travel partners, event organizers, and key stakeholders.</p><p>Collaborate closely with Sales and Events teams to ensure proper billing arrangements prior to guest arrival and event execution.</p><p>Participate in Credit Committee meetings and provide updates on collection performance and credit exposure.</p><p><br></p><p><strong>Operational Excellence</strong></p><p>Continuously identify opportunities to improve billing, collection, and reconciliation processes through automation and digital solutions.</p><p>Maintain data integrity across PMS, ERP, POS, and financial systems.</p><p>Contribute to process improvements that enhance efficiency, cash collection, and internal controls.</p><p>Support departmental projects, system implementations, and finance transformation initiatives as required.</p><p><br></p><p><strong>Leadership &amp; Culture</strong></p><p>Demonstrate Rosewood's values, culture, and service excellence at all times.</p><p>Act as a brand ambassador and maintain the highest standards of professionalism and integrity.</p><p>Support the development of team members through knowledge sharing and collaboration.</p><p>Maintain confidentiality of all financial and guest-related information.</p><p>Perform additional duties assigned by management in accordance with business requirements.</p><p><br></p><p><strong>Qualifications</strong></p><p>Fluency in English required.</p><p>Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.</p><p>Professional accounting or finance certifications are an advantage.</p><p>Additional training in hospitality finance is preferred.</p><p><br></p><p><strong>Experience</strong></p><p>Minimum 3 years of Accounts Receivable or Credit Control experience, preferably within luxury hospitality.</p><p>Previous experience in a five-star hotel, luxury resort, or international hospitality environment is preferred.</p><p>Strong understanding of hotel revenue streams, city ledger operations, group billing, and event billing.</p><p>Experience with receivables reconciliation, collections, and credit management.</p><p><br></p><p><strong>Skills &amp; Competencies</strong></p><p>Strong analytical and problem-solving skills.</p><p>High level of accuracy and attention to detail.</p><p>Excellent communication and relationship management skills.</p><p>Strong organizational and time-management abilities.</p><p>Proactive, results-oriented, and capable of working independently.</p><p>Advanced Microsoft Excel skills.</p><p>Experience with hotel Property Management Systems (Opera Cloud preferred), POS systems, and ERP/accounting platforms.</p><p>Understanding of revenue audit processes and financial controls.</p>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124845<br><br><strong>Job Category</strong> Spa<br><br><strong>Location</strong> King Fahad Road, Sahafah District, Riyadh 13315, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.<br><br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Cluster Sales Manager is responsible for driving revenue growth and maximizing business opportunities across a portfolio of hotels/properties within the assigned cluster. The role focuses on developing new business, maintaining strong relationships with key accounts, increasing market share, and achieving agreed sales and revenue targets.</p><br><p>The Cluster Sales Manager will work closely with the Sales, Revenue Management, Marketing, Reservations, and Operations teams to develop and implement effective sales strategies aligned with the commercial objectives of the cluster.</p><br><p>Key Responsibilities<br>1. Sales &amp; Revenue Generation<br>Develop and implement sales strategies to achieve monthly, quarterly, and annual revenue targets.<br>Drive room, meeting, conference, events, catering, and other revenue opportunities across the assigned properties.<br>Identify new business opportunities and convert prospects into long-term accounts.<br>Conduct regular sales calls, client meetings, presentations, and site inspections.<br>Negotiate contracts, rates, and commercial agreements within approved guidelines.<br>Monitor market trends, competitor activities, and customer requirements to identify opportunities for revenue growth.<br>2. Business Development<br>Develop and maintain a strong portfolio of corporate, government, leisure, group, MICE, and other key market segments.<br>Prospect and acquire new accounts while strengthening relationships with existing clients.<br>Develop strategic partnerships with companies, travel agencies, event organizers, DMCs, and other relevant business partners.<br>Participate in trade shows, sales missions, networking events, exhibitions, and industry functions.<br>Prepare and execute account development plans for key clients.<br>3. Account Management<br>Maintain regular contact with key accounts and ensure high levels of customer satisfaction.<br>Understand clients' business needs and develop customized commercial solutions.<br>Conduct regular business reviews with major accounts and identify opportunities for additional business.<br>Ensure all client information, activities, opportunities, and follow-ups are accurately maintained in the CRM system.<br>Handle client concerns professionally and coordinate with relevant departments to ensure timely resolution.<br>4. Cluster Coordination<br>Promote all properties within the cluster and identify cross-selling opportunities.<br>Work collaboratively with Sales Managers and other commercial team members to maximize business across the cluster.<br>Coordinate sales activities and ensure consistent commercial strategies across the assigned properties.<br>Share market intelligence, account information, and business opportunities with the relevant property teams.<br>5. Sales Planning &amp; Reporting<br>Prepare weekly and monthly sales activity reports and forecasts.<br>Monitor performance against sales targets, budgets, and KPIs.<br>Maintain an accurate sales pipeline and provide regular updates on potential business.<br>Analyze production from key accounts and recommend appropriate actions to increase revenue.<br>Support the preparation of annual sales plans, budgets, and commercial strategies.<br>6. Teamwork &amp; Leadership<br>Work closely with Revenue Management, Marketing, Reservations, Front Office, Events, and Operations teams.<br>Support and coach junior sales team members when required.<br>Encourage a results-oriented and customer-focused sales culture.<br>Participate in regular commercial meetings and contribute to cluster-wide business strategies.<br>Key Performance Indicators (KPIs)<br>Achievement of monthly and annual sales/revenue targets<br>Growth in corporate and key-account production<br>New business acquisition<br>Account retention and development<br>Room nights and revenue generated<br>Group and MICE business conversion<br>Average Rate / ADR contribution<br>Sales call and client engagement activity<br>Sales pipeline value and conversion<br>Market share and competitive performance<br>Customer satisfaction and account retention<br>Qualifications &amp; Experience<br>Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field preferred.<br>Minimum 3–5 years of sales experience, preferably within the hotel/hospitality industry.<br>Previous experience in a Sales Manager or similar commercial role is preferred.<br>Experience managing corporate accounts, groups, MICE, and/or government business is an advantage.<br>Strong knowledge of the local market and business environment.<br>Proven track record of achieving sales targets and developing new business.<br>Skills &amp; Competencies<br>Strong sales and negotiation skills<br>Excellent communication and presentation skills<br>Strong business development and networking abilities<br>Customer relationship management<br>Commercial and financial awareness<br>Analytical and problem-solving skills<br>Strong organization and time-management skills<br>Ability to work independently and as part of a team<br>Proficiency in Microsoft Office and CRM systems<br>Ability to manage multiple properties, priorities, and stakeholders<br>Professional appearance and strong interpersonal skills<br>Fluency in English; Arabic is an advantage for roles in the GCC market</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><b>JOB OVERVIEW </b>The Account Director GCC at Faena The Red Sea is responsible for developing and managing high-value business across the Gulf Cooperation Council (GCC), with a primary focus on luxury leisure, groups, and corporate segments. The role will build strong relationships with luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, and other key commercial partners across priority GCC markets. This role plays a critical part in positioning Faena The Red Sea as the preferred ultra-luxury Red Sea destination for affluent GCC travelers, family and multigenerational stays, private celebrations, leisure groups, corporate retreats, executive travel, and high-value meetings and events. The position requires deep knowledge of GCC source markets, strong commercial relationships, and an ability to translate the distinctive Faena experience into compelling business opportunities. As a senior commercial ambassador, the Account Director will drive revenue opportunities across suites, villas, dining, wellness, experiences, meetings, events, and exclusive buyouts while ensuring every engagement reflects the prestige and artistry of the Faena brand. The role works closely with Sales, Events, Marketing, Revenue Management, Reservations, Operations, and other stakeholders to convert demand, maximize account production, and deliver highly personalized guest and partner experiences.</p> <h3>DUTIES AND RESPONSIBILITIES</h3> <ul> <li>Develop and execute a strategic sales plan for priority GCC markets, driving production across luxury leisure, groups, and corporate segments.</li> <li>Build and maintain strong relationships with luxury travel advisors, tour operators, DMCs, corporate travel buyers, family offices, event planners, and other key intermediaries across the GCC.</li> <li>Identify and secure opportunities for high-end FIT and family leisure travel, private celebrations, leisure groups, corporate retreats, executive stays, meetings, incentives, and exclusive buyouts.</li> <li>Position Faena The Red Sea as a preferred ultra-luxury destination for GCC travelers and organizations seeking privacy, distinctive experiences, and exceptional service.</li> <li>Manage a portfolio of high-value GCC accounts with clear revenue targets, account strategies, annual production goals, and measurable conversion objectives.</li> <li>Develop new accounts and grow existing partnerships through regular sales calls, presentations, market visits, client entertainment, site inspections, and curated familiarization trips.</li> <li>Lead negotiations for preferred agreements, corporate rates, group opportunities, and strategic partnerships in line with the hotel s commercial and revenue objectives.</li> <li>Work closely with Events and Operations teams to convert and execute group, meeting, retreat, and celebration business while ensuring a seamless client and guest experience.</li> <li>Partner with Marketing to identify GCC-specific campaigns, partnerships, trade activations, and market opportunities that strengthen awareness and generate qualified demand.</li> <li>Collaborate with Revenue Management to optimize pricing, availability, need periods, and commercial offers across leisure, corporate, and group opportunities.</li> <li>Maintain accurate account plans, sales activities, pipelines, call reports, and opportunity tracking within CRM systems, ensuring timely follow-up and forecasting.</li> <li>Monitor GCC travel trends, school and public holiday calendars, corporate activity, major events, competitor developments, and market intelligence relevant to demand generation.</li> <li>Represent Faena The Red Sea at key GCC trade shows, roadshows, sales missions, networking events, and client functions as required.</li> <li>Coordinate closely with Reservations and the wider Commercial team to ensure high-value enquiries are handled promptly, accurately, and with a strong focus on conversion.</li> <li>Uphold the highest standards of luxury selling, relationship management, professionalism, and Faena brand representation at all times.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Minimum 5+ years of experience in luxury hospitality sales, with strong exposure to GCC leisure, groups, and/or corporate segments.</li> <li>Established network of luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, event planners, or other relevant partners across GCC markets strongly preferred.</li> <li>Previous experience with ultra-luxury hotels, resorts, destination properties, or high-end travel brands is highly desirable.</li> <li>Strong understanding of GCC travel behavior, luxury leisure distribution, corporate account management, group sales, and relationship-led commercial development.</li> <li>Proven track record of developing accounts, converting high-value business, and achieving or exceeding revenue targets.</li> <li>Exceptional communication, presentation, negotiation, and stakeholder management skills.</li> <li>Ability and willingness to travel frequently across GCC markets and represent the hotel at trade and client events.</li> <li>Strategic thinker with strong commercial acumen, market awareness, and a proactive approach to business development.</li> <li>Fluency in English is mandatory; Arabic is highly desirable.</li> <li>Proficient in Microsoft Office, CRM systems, and hotel sales/commercial platforms.</li> <li>Bachelor s degree in Business, Hospitality, Tourism, Marketing, or a related field preferred.</li> </ul>

<p>The Role of the Concierge Supervisor As a concierge supervisor, you play a pivotal role in ensuring the smooth and efficient operations of a concierge desk in a hotel. Your responsibilities go beyond simply managing a team you are also the main point of contact for guests, providing them with valuable information and exceptional service. Oversee the concierge team, ensuring that they are well-trained, knowledgeable, and capable of delivering exceptional customer service. You provide guidance and support to your team members to ensure that they have the necessary tools to assist guests effectively. In addition to managing your team, you also directly interact with customers on a daily basis. Guests rely on you for answers to their queries, whether it be about local attractions, events or providing recommendations for dining or entertainment options. Your role as a concierge supervisor requires you to possess extensive knowledge about the surrounding area and be up-to-date with current trends and attractions. Reservation services are another crucial aspect of your job. Guests often turn to you for assistance in making reservations at restaurants, booking transportation or securing tickets for various activities. Your ability to efficiently make these arrangements comes from your expertise in understanding guest preferences and needs. As a concierge supervisor, you oversee guest luggage handling services. This includes ensuring proper storage and delivery while maintaining utmost security and professionalism.</p><p>Four Seasons Hotel Riyadh Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites. Area of responsibility is Concierge. Food &amp; Beverage The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events. SPA and Wellness Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p><p>Knowledge and Skills 3 years of front office or related work experience is preferred. Previous experience with Opera PMS preferred. Ability to quickly and positively establish rapport is required Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration. Strong command of the English language, both written and oral are required Excellent commitment to service and teamwork. Ability to obtain a clean criminal record check. As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.. Great attention to detail and the ability to work in a fast-paced environment. On the job training is provided</p><p>What to Expect: Competitive Net Salary in a Tax-Free Environment Competitive housing allowance Transportation Allowance 21 days vacation 10 days Public Holidays per year Complimentary employee meals Medical Insurance Life Insurance Employee Assistance Program Worldwide Complimentary Room Nights with Four Seasons Laundry/dry cleaning for provided for work attire. Growth &amp; Development opportunities</p><p><strong>Desired Candidate Profile</strong></p><p>3 years of front office or related work experience is preferred. Previous experience with Opera PMS preferred. Ability to quickly and positively establish rapport is required Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration. Strong command of the English language, both written and oral are required Excellent commitment to service and teamwork. Ability to obtain a clean criminal record check. As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.. Great attention to detail and the ability to work in a fast-paced environment.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Faena The Red Sea</h3> <p style="margin:0 0 12px; ************;">Faena is expanding its presence into the Kingdom of Saudi Arabia with <strong style="font-weight:700;">Faena The Red Sea</strong>, marking a new chapter in its journey of art, culture, and community. Rooted in soulful traditions and elevated by imaginative design, Faena's culture emphasizes authentic hospitality and transformative experiences. This expansion aims to shape a world of beauty and connection, building more than just a hotel.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Account Director GCC (Saudi National Only)</h3> <p style="margin:0 0 12px; ************;">The <strong style="font-weight:700;">Account Director – GCC</strong> at Faena The Red Sea is responsible for developing and managing high-value business across the Gulf Cooperation Council (GCC) region. This full-time position, based in Saudi Arabia, focuses primarily on luxury leisure, groups, and corporate segments. The role requires a <strong style="font-weight:700;">Saudi National Only</strong> to build and maintain strong relationships with key commercial partners, including luxury travel advisors, tour operators, DMCs, corporate accounts, family offices, and event planners across priority GCC markets.</p> <p style="margin:0 0 12px; ************;">This position is critical in positioning Faena The Red Sea as the preferred ultra-luxury destination for affluent GCC travelers, family and multigenerational stays, private celebrations, leisure groups, corporate retreats, executive travel, and high-value meetings and events. As a senior commercial ambassador, the Account Director will drive revenue opportunities across various offerings while ensuring alignment with the Faena brand's prestige and artistry.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Develop and execute a strategic sales plan for priority GCC markets, focusing on luxury leisure, groups, and corporate segments.</li> <li style="margin:0 0 6px;">Build and maintain strong relationships with luxury travel advisors, tour operators, DMCs, corporate travel buyers, family offices, and event planners across the GCC.</li> <li style="margin:0 0 6px;">Identify and secure opportunities for high-end FIT and family leisure travel, private celebrations, leisure groups, corporate retreats, executive stays, meetings, incentives, and exclusive buyouts.</li> <li style="margin:0 0 6px;">Position Faena The Red Sea as a preferred ultra-luxury destination for GCC travelers and organizations seeking privacy, distinctive experiences, and exceptional service.</li> <li style="margin:0 0 6px;">Manage a portfolio of high-value GCC accounts, including setting revenue targets, account strategies, annual production goals, and measurable conversion objectives.</li> <li style="margin:0 0 6px;">Develop new accounts and grow existing partnerships through regular sales calls, presentations, market visits, client entertainment, site inspections, and curated familiarization trips.</li> <li style="margin:0 0 6px;">Lead negotiations for preferred agreements, corporate rates, group opportunities, and strategic partnerships in line with commercial and revenue objectives.</li> <li style="margin:0 0 6px;">Collaborate with Events and Operations teams to convert and execute group, meeting, retreat, and celebration business, ensuring a seamless client and guest experience.</li> <li style="margin:0 0 6px;">Partner with Marketing to identify GCC-specific campaigns, partnerships, trade activations, and market opportunities that strengthen awareness and generate qualified demand.</li> <li style="margin:0 0 6px;">Work with Revenue Management to optimize pricing, availability, need periods, and commercial offers across leisure, corporate, and group opportunities.</li> <li style="margin:0 0 6px;">Maintain accurate account plans, sales activities, pipelines, call reports, and opportunity tracking within CRM systems, ensuring timely follow-up and forecasting.</li> <li style="margin:0 0 6px;">Monitor GCC travel trends, school and public holiday calendars, corporate activity, major events, competitor developments, and relevant market intelligence.</li> <li style="margin:0 0 6px;">Represent Faena The Red Sea at key GCC trade shows, roadshows, sales missions, networking events, and client functions as required.</li> <li style="margin:0 0 6px;">Coordinate closely with Reservations and the wider Commercial team to ensure high-value enquiries are handled promptly, accurately, and with a strong focus on conversion.</li> <li style="margin:0 0 6px;">Uphold the highest standards of luxury selling, relationship management, professionalism, and Faena brand representation.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5 to 10 years</strong> of relevant experience in a similar commercial or sales role, preferably within the luxury hospitality or travel sector.</li> <li style="margin:0 0 6px;">Deep knowledge of GCC source markets, including luxury leisure, corporate, and group segments.</li> <li style="margin:0 0 6px;">Demonstrated ability to build and maintain strong commercial relationships with key intermediaries and high-value accounts.</li> <li style="margin:0 0 6px;">Proven track record of driving revenue and achieving sales targets in a competitive luxury market.</li> <li style="margin:0 0 6px;">Strong negotiation, presentation, and communication skills.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Collaborative Environment</h3> <p style="margin:0 0 12px; ************;">The Account Director will work closely with various internal departments, including Sales, Events, Marketing, Revenue Management, Reservations, and Operations. This collaborative approach ensures demand conversion, maximized account production, and the delivery of highly personalized guest and partner experiences consistent with the Faena brand.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Details</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in Saudi Arabia. Salary details will be discussed during the interview process.</p>

About Fly Akeed:<br><br>Fly Akeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.<br><br>Highlights:<br><br> Current funding stage: Series A Fly Akeed is supported by PIF subsidiary Sanabil Investments, Elm, Artal Capital, and Alrajhi Partners. <br><br>At Fly Akeed, we leverage technology to transform corporate travel management. Our Operations team plays a critical role in ensuring seamless travel booking, fulfillment, and customer satisfaction by managing reservations, travel requests, and operational processes through our proprietary platform.<br><br>Job Summary<br><br>The Onboarding Associate is responsible for managing the customer onboarding journey from contract signing through Go Live, ensuring a smooth implementation experience. This role works closely with customers and internal teams to coordinate onboarding activities, track progress, and ensure all requirements are completed on time.<br><br>Key Responsibilities<br><br>Manage the end-to-end customer onboarding process through Go Live Lead onboarding and project kickoff meetings with customers Understand customer requirements and coordinate implementation with internal teams Track onboarding progress and ensure milestones and deadlines are met Manage multiple customer onboarding projects simultaneously while prioritizing tasks effectively Build strong relationships with customers and provide timely support throughout the onboarding journey Monitor, follow up, and ensure all onboarding tasks are completed on schedule Maintain accurate onboarding records and provide regular status updates Identify opportunities to improve onboarding processes and enhance the customer experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Information Systems, or a related field1-3 years of experience in Customer Onboarding, Customer Success, or a similar customer-facing role Experience working directly with customers throughout the service implementation process Strong ability to lead customer onboarding meetings and manage customer relationships Excellent organizational skills with the ability to manage multiple priorities and meet deadlines Strong attention to detail and follow-through Excellent verbal and written communication skills in both Arabic and English Proficiency in Microsoft Excel and task/project management tools