Airline Ticketing Agent Jobs - Al Ahsa Saudi
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Department: Rooms Division, Front Office & Guest Services Location: Saudi Arabia - Al Khobar<br><br>Description<br><br>The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.<br><br><br>Key Responsibilities<br><br>Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice. Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float. Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints. Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests. Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities. Possess a working knowledge of the room reservation procedures. Maintain the neatness of his/her working area. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
<p>dnata is a partner to the world`s best airlines, travel management organizations and leading brands in the travel industry. Our experience covers business travel management, worldwide tour operations, group and incentive arrangements, specialized management services, advanced information technology systems and travel retailing.</p><p>At dnata a culture of excellence guides every aspect of our business, we take immense pride in the way we have achieved award winning service standards through a process of continuous product innovation and maintaining high service standards.</p><p><br></p><p>The jobholder is front-line staff, who has to provide clients and potential clients superior and a consistent quality of travel services to sell Airline tickets, travel related products, give leisure related information and Groups and Events service. Convert maximum number of enquiries into ticketed sales, through efficient and friendly customer service.</p><p><br></p><p><strong>In This Role, You Will:</strong></p><p><br></p><ul><li>Provide the highest standard of customer service to all clients whether Retail, Government, or, Corporate, using all tools that are made available. Attend all customer queries in a timely and appropriate manner.</li><li>Offer products, services, and loyalty programs that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements.</li><li>Maximize the sales/consultation opportunity to cross-sell/upsell any relevant auxiliary product to maximize revenue.</li><li>Make travel-related reservations and issue tickets to clients, taking care that all relevant airline/hotel/any product rules and regulations have been compiled with, and that the product delivered is commensurate with client requirements and expectations. Recommend alternate Classes of Travel, routes or carriers, in the case of non-availability of requested seats, and effectively sell space (keeping in mind carriers that have been Prioritised by the Department) and products to increase revenues for Dnata, seeking at the same time opportunities to up-sell and cross-sell, using front office tool or any other System made available by the department.</li><li>Inform customers about mandatory requirements covering their journeys such as passport, visa, health, and Insurance requirements as well as other details such as check-in place and time.</li><li>Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships.</li><li>Adhere to all of the set standards of DSS (dnata service standard), and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team.</li><li>Read, assimilate and implement all changes to dnata front or back office system, Airline Fares, schedules and other relevant procedures, filing if necessary relevant information/material for reference, to deliver a superior service to clients.</li><li>Ensure all revenue documents issued are correctly reported on a daily basis, in the Back Office System to enable accurate invoicing by Sales and Revenue Accounts Department or the Lodged Card Operator, as the case may be. Also ensure all the relevant information updated as per corporate client requirement while generating the invoice.</li></ul><p><br></p><p><br></p><p><strong>To be considered for this role, you must meet the below requirements:</strong></p><p><br></p><ul><li>Degree or Honours (12+3 or equivalent), Prefer a University degree in Travel and Tourism or a related discipline.</li><li>Excellent knowledge of geography and arithmetic.</li><li>Excellent interpersonal ability, telephone and customer service skills to be able to interact with internal and external clients in a professional manner.</li><li>Knowledge of Airline Reservation systems.</li><li>English: Strong verbal and written English is mandatory.</li></ul><p><br></p><p><br></p><p>At dnata, we're committed to providing our Employees with opportunities to grow and develop in their careers. So, if you're looking for a challenging and rewarding opportunity, apply today and join our team!</p>
Company Description Defence Fire Protection Consultancy is a fire and life safety engineering firm serving clients across Oman and Saudi Arabia, with a strong presence in diverse sectors such as commercial, residential, hospitality, healthcare, industrial, infrastructure, aviation, oil & gas, and mixed-use developments. Established in 2019, the consultancy focuses on delivering innovative, practical, and code-compliant fire protection solutions that prioritize life safety, asset protection, and project success. Services range from fire protection engineering design and fire & life safety consultancy to code compliance reviews, fire strategy development, risk assessments, and commissioning support. The engineering team works in accordance with NFPA, IBC, IFC, and local authority regulations to ensure reliable and fully compliant solutions. The company is guided by principles of engineering excellence, technical integrity, and a commitment to safeguarding lives, property, and business continuity.<br>Role Description The Fire Sales Engineer is a full-time, on-site role based in Dammam, responsible for supporting the growth of fire protection solutions through technically informed sales activities. Day-to-day tasks include identifying and qualifying leads, meeting with clients and consultants, presenting fire protection products and services, and preparing technical and commercial proposals. The role involves collaborating with engineering teams to translate client requirements into compliant solutions, providing pre- and post-sales technical support, and ensuring that designs align with applicable codes and standards. The Fire Sales Engineer will maintain strong customer relationships, respond to inquiries, participate in site visits and technical meetings, and support tender submissions and contract negotiations. The position also includes maintaining accurate sales forecasts, reporting market insights, and contributing to continuous improvement of sales processes and client service.<br>Qualifications<br> Candidates should possess strong Sales Engineering skills, including the ability to understand technical fire protection solutions and present them effectively to clients. Candidates should possess Sales and Customer Service skills to build relationships, manage client expectations, and support long-term partnerships. Candidates should possess Technical Support skills to assist clients with solution selection, troubleshooting, and coordination with engineering teams. Candidates should possess Communication skills for clear technical and commercial proposal writing, presentations, and cross-functional collaboration. Relevant qualifications such as a bachelor’s degree in engineering (fire, mechanical, civil, or related field) or an equivalent technical discipline. Experience in fire protection systems, life safety engineering, or building services within the Gulf region is highly beneficial. Knowledge of NFPA standards, IBC, IFC, and local fire authority requirements in Saudi Arabia is an advantage. Ability to work independently, manage multiple projects, and travel to client sites and project locations as required. Proficiency in MS Office and basic CRM tools; familiarity with fire protection design software is a plus.
Key Responsibilities<br><br><ul><li> Sales & Revenue Generation<br><br></li></ul>Develop and execute sales strategies to achieve and exceed the cluster's revenue targets.<br><br>Identify and pursue new business opportunities across corporate, government, leisure, MICE, wholesale, and other market segments.<br><br>Drive room nights, ADR, occupancy, and overall revenue contribution through effective account management and business development.<br><br>Promote all assigned hotels and ensure business is appropriately distributed across the cluster based on availability, rates, and market demand.<br><br>Monitor market trends, competitor activities, and customer requirements and recommend appropriate actions.<br><br>Conduct regular sales calls, client visits, site inspections, presentations, and networking activities.<br><br><ul><li> Account Management<br><br></li></ul>Develop and maintain strong relationships with key corporate accounts, travel agencies, government accounts, and other strategic partners.<br><br>Manage existing accounts to maximize production and identify opportunities for increased business.<br><br>Conduct regular account reviews and maintain accurate records of account production and potential.<br><br>Negotiate contracts, rates, and agreements within the approved commercial guidelines.<br><br>Ensure contracted accounts are properly maintained and business commitments are delivered.<br><br><ul><li> Business Development<br><br></li></ul>Proactively prospect for new accounts and develop a healthy pipeline of potential business.<br><br>Identify new market segments and commercial opportunities for the cluster.<br><br>Participate in sales blitzes, trade shows, exhibitions, roadshows, networking events, and other business development activities.<br><br>Develop local and regional partnerships that can generate additional business for the hotels.<br><br>Maintain strong knowledge of the local market, key industries, major companies, projects, and business developments.<br><br><ul><li> Cluster Coordination<br><br></li></ul>Work collaboratively with Sales, Revenue, Reservations, Marketing, and Operations teams across all assigned properties.<br><br>Coordinate sales activities and ensure consistent implementation of cluster sales strategies.<br><br>Share leads and business opportunities among the hotels to maximize total cluster revenue.<br><br>Support the development of joint sales initiatives and promotional campaigns.<br><br>Ensure all properties receive appropriate sales coverage and account attention.<br><br><ul><li> Revenue & Commercial Performance<br><br></li></ul>Work closely with Revenue Management to understand demand patterns, market segmentation, pricing, and business mix.<br><br>Monitor account production, room-night contribution, ADR, revenue, and other relevant commercial KPIs.<br><br>Identify gaps against targets and implement corrective sales actions.<br><br>Support the preparation of monthly and annual sales forecasts and business plans.<br><br>Provide regular reports on sales activities, account production, pipeline, and business opportunities.<br><br><ul><li> Customer Relationship Management<br><br></li></ul>Maintain a high level of customer engagement and ensure excellent service throughout the sales process.<br><br>Handle customer concerns and coordinate with relevant departments to ensure timely resolution.<br><br>Conduct regular client feedback sessions and identify opportunities to improve customer satisfaction and retention.<br><br>Build long-term relationships with key decision-makers and business partners.<br><br><ul><li> Sales Administration & Reporting<br><br></li></ul>Maintain accurate and up-to-date information in the hotel's approved CRM and sales systems.<br><br>Prepare weekly and monthly sales activity reports.<br><br>Maintain an updated account database, sales pipeline, call plans, and action plans.<br><br>Track account production against agreed targets and identify opportunities for improvement.<br><br>Ensure all sales activities comply with company policies, brand standards, and approved commercial procedures.<br><br>Key Performance Indicators (KPIs)<br><br>Cluster rooms revenue achievement<br><br>Corporate and key-account production<br><br>Room-night production<br><br>ADR contribution<br><br>New account acquisition<br><br>Account retention and growth<br><br>Sales call and client visit productivity<br><br>MICE and group business conversion<br><br>Sales pipeline value and conversion<br><br>Market share / RGI contribution<br><br>Customer satisfaction and account feedback<br><br>Achievement of monthly and annual sales targets<br><br><strong>Qualifications & Experience<br><br></strong>Bachelor's degree in Hotel Management, Business Administration, Sales & Marketing, or a related field.<br><br>Minimum 3–5 years of relevant hotel sales experience, preferably with experience in a supervisory or managerial capacity.<br><br>Previous experience handling corporate accounts, key accounts, and business development.<br><br><strong>Experience In a Multi-property Or Cluster Environment Is Preferred.<br><br></strong>Strong knowledge of the local hotel market and business environment.<br><br>Experience with hotel sales systems, CRM platforms, and Microsoft Office.<br><br>Strong negotiation, presentation, communication, and interpersonal skills.<br><br>Excellent English communication skills; Arabic is an advantage.<br><br>Core Competencies<br><br>Sales & Business Development<br><br>Account Management<br><br>Commercial Awareness<br><br>Negotiation Skills<br><br>Customer Relationship Management<br><br>Revenue & Market Analysis<br><br>Communication & Presentation<br><br>Networking<br><br>Problem Solving<br><br>Strategic Thinking<br><br>Teamwork & Collaboration<br><br>Results Orientation<br><br>Key Working Relationships<br><br>Internal:<br><br>Cluster Director of Sales / Director of Sales & Marketing<br><br>General Managers / Hotel Managers<br><br>Revenue Management<br><br>Reservations<br><br>Marketing<br><br>Front Office<br><br>Finance<br><br>F&B and Operations Teams<br><br>External:<br><br>Corporate clients<br><br>Government entities<br><br>Travel management companies<br><br>Travel agencies and tour operators<br><br>MICE and event organizers<br><br>Key business partners<br><br>Local and regional companies<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
???????????? We are looking to hire a Business Development Manager for our office in Dammam.<br><br>Role Purpose<br>Drive profitable growth of Tristar's road transport business in Saudi Arabia by securing new contracts, expanding strategic customer accounts, and achieving revenue and margin targets across fuel, lubricants, chemicals, and bulk liquid transportation.<br>Key Responsibilities Identify, develop, and convert new business opportunities with oil & gas, petrochemical, aviation, mining, industrial, and energy customers. Build and manage strategic relationships with key customers including Aramco, SABIC, Shell, BP, Exxon Mobil, Total Energies and other major industrial clients. Manage tender opportunities, ensuring timely, competitive, and compliant submissions. Lead the complete sales cycle from prospecting through proposal, commercial negotiation, contract award, and handover to Operations. Deliver annual revenue, gross profit, and EBITDA targets for the assigned territory. Develop commercially viable transport solutions in collaboration with Operations and HSE. Grow existing customer accounts through contract renewals, additional routes, fleet expansion, and new service offerings. Maintain an active sales pipeline and provide accurate revenue forecasts. Monitor market trends, competitor activity, pricing, and emerging business opportunities. Ensure commercial compliance with company governance, HSE standards, and contractual obligations.<br>Qualifications & Experience Bachelor's degree in Business, Engineering, Logistics, or related discipline.8–12 years' commercial experience within tanker transportation, fuel logistics, chemicals, bulk liquids, or industrial logistics. Demonstrated track record of winning large logistics contracts in Saudi Arabia. Strong commercial negotiation and tender management experience. Established network within the Saudi oil & gas and industrial sectors is must.
We are looking for a professional and welcoming Receptionist to manage our front desk operations, deliver high-quality administrative support, and ensure smooth daily communication across the organization. As the primary point of contact, you will play a critical role in creating a positive first impression for visitors and maintaining an efficient, well-organized office environment.<br><br>Key Responsibility Areas & Activities Greet and welcome visitors, clients, and employees in a warm, professional manner Answer, screen, and route incoming phone calls accurately and promptly Respond to general inquiries from guests and staff, providing helpful and accurate organizational information Manage incoming and outgoing mail, courier packages, and deliveries Maintain a clean, tidy, and presentable front desk and lobby area at all times Perform core administrative duties, including filing, photocopying, scanning, and data entry Assist with booking appointments, organizing calendars, and coordinating conference room reservations Act as a smooth communication bridge between external visitors, clients, and internal teams Assist various departments with message delivery and ad-hoc administrative requests Address caller or visitor concerns calmly, escalating complex matters to the appropriate manager when needed Ensure every guest receives an attentive and high-standard customer service experience Handle sensitive company and visitor information with absolute discretion and confidentiality Monitor office supply levels, conduct stock checks, and reorder items as necessary Coordinate with facility management or vendor services for routine repairs and office upkeep Prompt execution of administrative tasks and smooth flow of front desk operations Fast response times for incoming calls, inquiries, and message forwarding Accuracy in scheduling and zero double-bookings for shared meeting spaces Zero breaches of sensitive guest or organizational information Precision in data entry, mail routing, and upkeep of front desk records100% on-site office environment with high daily foot traffic and team interaction Daily collaboration across all departments and management levels Frequent interaction with clients, vendors, guests, delivery personnel, and general callers Daily prioritization of front desk tasks and incoming administrative requests Independent handling and routing of daily communications and calendar requests Balancing walk-in visitors, ringing phone lines, and clerical tasks simultaneously during peak hours Maintaining composure and efficiency during unexpected office traffic or changing schedules Safeguarding sensitive information while in a high-visibility, public-facing space<br><br>Qualifications & Experience Education: Associate degree or diploma in Business Administration, Office Management, or a related field Experience: 2–3 years of proven experience in a receptionist, front desk, or administrative support role<br><br>Core Competencies & Skills Strong verbal and written communication skill Proficient in Microsoft Office Suite (Word, Excel, Outlook) Exceptional organizational and multitasking capability Customer-service oriented with a professional demean
<p><strong>Department: </strong>Rooms Division, Front Office & Guest Services</p><p><strong>Location: </strong>Saudi Arabia - Al Khobar<br><br></p><strong>Description<br><br></strong>The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.<br><br><br><strong>Key Responsibilities<br><br></strong><ul><li>Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards.</li><li>Ensure that LQA results are above 85%.</li><li>Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. </li><li>Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice.</li><li>Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.</li><li> Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.</li><li> Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.</li><li> Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities. </li><li>Possess a working knowledge of the room reservation procedures. </li><li>Maintain the neatness of his/her working area.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br></li></ul>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>Because every arrival sets the tone for something extraordinary. As a Front Office agent, you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.<br><br>Key Responsibilities:<br><br>Warmly welcome all guests with genuine enthusiasm and a personalized approach.<br><br>Build strong guest relationships through recognition, personalization, and preference tracking Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated. <br><br>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience. <br><br>Process payments, handle deposits, issue keys, and explain room and hotel features. <br><br>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy. <br><br>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly. <br><br>Provide accurate information about the hotel’s facilities, outlets, and local area happenings. <br><br>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems. <br><br>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for. <br><br>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs. <br><br>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service. <br><br>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates. <br><br>Operate the Property Management System confidently for all Front Office functions. <br><br>Manage the Reception email inbox professionally and timely. <br><br>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards. <br><br>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures. <br><br>Close cashier audits at shift end, ensuring alignment of balances and documentation. <br><br>Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. <br><br>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals. <br><br>Uphold the privacy and confidentiality of all guest information. <br><br>Comply with the hotel’s credit policy and all SOPs related to cashiering and guest services. <br><br>Adhere to all Health, Safety & Hygiene procedures, and be familiar with fire and emergency protocols. <br><br><br><br>Qualifications<br><br>Saudi National only , Professional , polished, and confident in guest-facing environments Fresh graduate , or 0-1 years of experience in a similar field Energetic, adaptable, and able to thrive in a fast-paced environment Strong written and verbal communication skill in English and Arabic Ability to work cohesively with co-workers as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with all guests Able to exercise good judgment with difficult guests Understanding and ability to work in a multi-cultural environment<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an <strong>Assistant Sales Manager</strong>, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals</li><li>Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability</li><li>Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals</li><li>Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue</li><li>Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>Because every arrival sets the tone for something extraordinary. As a Front Office agent, you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.<br><br>Key Responsibilities:<br><br>Warmly welcome all guests with genuine enthusiasm and a personalized approach.<br><br>Build strong guest relationships through recognition, personalization, and preference tracking Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated. <br><br>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience. <br><br>Process payments, handle deposits, issue keys, and explain room and hotel features. <br><br>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy. <br><br>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly. <br><br>Provide accurate information about the hotel’s facilities, outlets, and local area happenings. <br><br>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems. <br><br>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for. <br><br>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs. <br><br>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service. <br><br>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates. <br><br>Operate the Property Management System confidently for all Front Office functions. <br><br>Manage the Reception email inbox professionally and timely. <br><br>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards. <br><br>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures. <br><br>Close cashier audits at shift end, ensuring alignment of balances and documentation. <br><br>Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. <br><br>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals. <br><br>Uphold the privacy and confidentiality of all guest information. <br><br>Comply with the hotel’s credit policy and all SOPs related to cashiering and guest services. <br><br>Adhere to all Health, Safety & Hygiene procedures, and be familiar with fire and emergency protocols. <br><br><br><br>Qualifications<br><br>Saudi National, Professional , polished, and confident in guest-facing environments Energetic, adaptable, and able to thrive in a fast-paced environment Strong written and verbal communication skill in English and Arabic Ability to work cohesively with co-workers as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with all guests Able to exercise good judgment with difficult guests Understanding and ability to work in a multi-cultural environment<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits
Location: Khobar, Saudi Arabia<br><br>Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.<br><br>For over 50 years, Thales has been a trusted partner of the Kingdom of Saudi Arabia. As a local industrial partner, Thales provides advanced solutions in Defence, Public Security, Civil Aviation, Space, Enterprise, and Cybersecurity across four sites throughout the country. The Saudi Vision 2030 is at the heart of Thales' strategy in the Kingdom, driving the localisation of defence technologies and systems, strengthening local capabilities, developing local talent, and supporting national sovereignty through strategic collaborations. To reinforce its commitment to localising its defence activities and to build a future we can trust in the Kingdom, Thales established SAMI Thales Electronic Systems (STES), a Joint Venture with Saudi Arabian Military Industries (SAMI), operating under the ambitious directives outlined in Vision 2030.<br><br>As an DevOps Engineer for the Thales CDI/MCS products On-Demand Connectivity (ODC) and eUICC IoT Manager(eIM), you will apply software engineering skills to build, maintain, support and optimize mission-critical, cloud-native systems and applications. You will play a pivotal role in ensuring our ODC &eIM solutions are reliable, scalable, and performant.<br><br><strong>Job Responsibilities<br><br></strong><ul><li>Infrastructure & Automation: Design, develop, and automate infrastructure using Infrastructure-as-Code (IaC) principles. Maintain robust CI/CD pipelines using GitLab. </li><li>Cloud Operations: Install, configure, and manage Kubernetes-based solutions on Google Cloud Platform (GCP). </li><li>System Reliability: Take ownership of production systems with a "you build it, you run it" mindset. Manage real-time system monitoring, observability, and incident response to meet strict SLA commitments. </li><li>Integration & Support: Act as a technical bridge between development, validation, and customers. The team will be working on 24/7 onsite shifts to provide operational support and participate in high impact Change Advisory Board (CAB) reviews. </li><li>Documentation: Prepare technical documentation, customer acceptance plans, and operational readiness reviews to drive continuous process improvement.</li><li>Team Collaboration: Contribute to team growth through knowledge sharing, technical training, and continuous process improvement.<br><br><br></li></ul><strong>Job Skills & Qualifications<br><br></strong><ul><li>Education: Degree in Computer Science or a related discipline. </li><li>Experience: 4+ years in systems administration, solutions delivery, or integration engineering. Experience with support & operations of highly critical productions systems and Understanding of ITSM processes (incident, Change, Problem, SLA's...) required.</li><li>Cloud & Orchestration: Advance experience in public cloud (preferably GCP), Kubernetes, and container orchestration along with GitLab, CI/ID, Vaults.</li><li>Automation & Scripting: Autonomous in Bash, Python, or Perl. Experience with Terraform, Helm.</li><li>Advanced Linux experience (minimum 3 years).</li><li>Strong understanding of networking (IPv4, Subnetting, TCP/IP, packet routing).</li><li>Deep knowledge of HTTP(S), SOAP, and REST APIs.</li><li>Strong proficiency in Apache, SSL/TLS/mTLS.</li><li>Databases: Hands-on experience in Cassandra and MySQL. </li><li>Telecom Domain (Preferred): Experience with eSIM technologies (e.g., SGP22/32) and telecommunications infrastructure. </li><li>Development: A background in Java is highly preferred.<br><br><br></li></ul><strong>Behavior Competencies<br><br></strong><ul><li>Mindset: Customer-oriented, self-starter, analytical, and an excellent team player. </li><li>Communication: Strong communicator capable of managing conflicts in a fast-paced environment. </li><li>Adaptability: Quick learner, flexible with hours, and ready to participate onsite in 24/7 team support to ensure system resilience.<br><br><br></li></ul>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
<p>Job Summary:</p><p>The CEO Office Manager & Board Secretary is responsible for managing the CEO Office while providing professional governance and secretarial support to the Board of Directors, Board Committees, General Assembly Meetings, and other governance forums.</p><p>The role serves as a key coordination point between the CEO, Board of Directors, shareholders, senior management, subsidiaries, and external advisers, ensuring effective communication, proper governance documentation, confidentiality, and timely execution of Board and executive matters.</p><p>The position requires strong knowledge and practical experience in Saudi corporate governance and Capital Market Authority (CMA) regulations and requirements, with the ability to support the Group in maintaining appropriate governance practices and regulatory readiness.</p><p>Duties/Responsibilities:</p><p>• Manage the day-to-day activities and priorities of the CEO Office, including the CEO’s schedule, meetings, appointments, correspondence, and executive-level communications.</p><p>• Coordinate meetings and communication between the CEO and Board members, shareholders, executive management, subsidiaries, government entities, external advisers, and other key stakeholders.</p><p>• Prepare and coordinate executive reports, presentations, briefing materials, correspondence, and other documents required by the CEO.</p><p>• Maintain strict confidentiality when handling sensitive corporate, financial, strategic, Board, and shareholder information.</p><p>• Coordinate and administer meetings of the Board of Directors, Board Committees, General Assembly Meetings, and relevant Sub-committees.</p><p>• Prepare and distribute meeting calendars, agendas, Board packs, presentations, resolutions, supporting documents, and other meeting materials within required timelines.</p><p>• Prepare accurate minutes documenting Board and Committee discussions, decisions, voting results, reservations, and action items, and coordinate their review, approval, and signature.</p><p>• Maintain organized and confidential Board and Committee records, including attendance records, minutes, resolutions, action trackers, reports, correspondence, disclosure records, and governance registers.</p><p>• Coordinate communication and information flow between the Board, Board Committees, CEO, Executive Management, and relevant internal and external stakeholders.</p><p>• Maintain up-to-date knowledge of Saudi Capital Market Authority (CMA) regulations and other applicable corporate governance requirements, and communicate relevant regulatory developments to concerned stakeholders.</p><p>• Support the Board and CEO in implementing corporate governance practices in accordance with applicable CMA regulations, the Companies Law, the Company’s Articles of Association, and internal governance policies.</p><p>• Coordinate with Legal, Compliance, Finance, Internal Audit, Investor Relations, and other relevant functions on governance, shareholder, disclosure, and regulatory matters.</p><p>• Support the Company’s readiness for current or future CMA requirements, including the preparation and maintenance of governance documents, Board reports, policies, charters, resolutions, regulatory submissions, and shareholder information.</p><p>• Ensure Board and governance records and documentation are properly maintained, controlled, archived, and accessible only to authorized individuals in accordance with applicable regulatory and internal requirements.</p><p>• Liaise with external legal advisers, auditors, consultants, regulators, and other professional advisers, and perform special projects or other executive office, governance, and Board-related responsibilities assigned by the CEO or Board of Directors.</p><p>• Performs other related duties as assigned. </p><p>Required Skills/Abilities: </p><p>• Exceptional organizational and time-management skills.</p><p>• Strong written and verbal communication abilities.</p><p>• High level of discretion, integrity, and professionalism.</p><p>• Strong understanding of corporate governance, Board operations, and executive office management.</p><p>• Strong stakeholder management and coordination skills. </p><p>Education and Experience:</p><p>• Bachelor’s degree in Business Administration, Law, Finance, Accounting, Corporate Governance, or a related discipline.</p><p>• Minimum 8 years of relevant experience in executive office management, Board Secretariat, corporate governance, or similar roles.</p><p>• Demonstrated experience supporting Boards of Directors and/or Board Committees, including preparation of agendas, Board packs, minutes, resolutions, and follow-up of Board decisions.</p><p>• Practical experience and strong working knowledge of Saudi Capital Market Authority (CMA) regulations and corporate governance requirements is mandatory.</p><p>• Professional certification in Board Secretariat, Corporate Governance, or a related field.<br></p>
Company Description Defence Fire Protection Consultancy is a fire and life safety engineering firm serving clients across Oman and Saudi Arabia, with a strong presence in diverse sectors such as commercial, residential, hospitality, healthcare, industrial, infrastructure, aviation, oil & gas, and mixed-use developments. Established in 2019, the consultancy focuses on delivering innovative, practical, and code-compliant fire protection solutions that prioritize life safety, asset protection, and project success. Services range from fire protection engineering design and fire & life safety consultancy to code compliance reviews, fire strategy development, risk assessments, and commissioning support. The engineering team works in accordance with NFPA, IBC, IFC, and local authority regulations to ensure reliable and fully compliant solutions. The company is guided by principles of engineering excellence, technical integrity, and a commitment to safeguarding lives, property, and business continuity.<br>Role Description The Fire Sales Engineer is a full-time, on-site role based in Dammam, responsible for supporting the growth of fire protection solutions through technically informed sales activities. Day-to-day tasks include identifying and qualifying leads, meeting with clients and consultants, presenting fire protection products and services, and preparing technical and commercial proposals. The role involves collaborating with engineering teams to translate client requirements into compliant solutions, providing pre- and post-sales technical support, and ensuring that designs align with applicable codes and standards. The Fire Sales Engineer will maintain strong customer relationships, respond to inquiries, participate in site visits and technical meetings, and support tender submissions and contract negotiations. The position also includes maintaining accurate sales forecasts, reporting market insights, and contributing to continuous improvement of sales processes and client service.<br>Qualifications<br> Candidates should possess strong Sales Engineering skills, including the ability to understand technical fire protection solutions and present them effectively to clients. Candidates should possess Sales and Customer Service skills to build relationships, manage client expectations, and support long-term partnerships. Candidates should possess Technical Support skills to assist clients with solution selection, troubleshooting, and coordination with engineering teams. Candidates should possess Communication skills for clear technical and commercial proposal writing, presentations, and cross-functional collaboration. Relevant qualifications such as a bachelor’s degree in engineering (fire, mechanical, civil, or related field) or an equivalent technical discipline. Experience in fire protection systems, life safety engineering, or building services within the Gulf region is highly beneficial. Knowledge of NFPA standards, IBC, IFC, and local fire authority requirements in Saudi Arabia is an advantage. Ability to work independently, manage multiple projects, and travel to client sites and project locations as required. Proficiency in MS Office and basic CRM tools; familiarity with fire protection design software is a plus.
Location: Khobar, Saudi Arabia<br><br>Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.<br><br>For over 50 years, Thales has been a trusted partner of the Kingdom of Saudi Arabia. As a local industrial partner, Thales provides advanced solutions in Defence, Public Security, Civil Aviation, Space, Enterprise, and Cybersecurity across four sites throughout the country. The Saudi Vision 2030 is at the heart of Thales' strategy in the Kingdom, driving the localisation of defence technologies and systems, strengthening local capabilities, developing local talent, and supporting national sovereignty through strategic collaborations. To reinforce its commitment to localising its defence activities and to build a future we can trust in the Kingdom, Thales established SAMI Thales Electronic Systems (STES), a Joint Venture with Saudi Arabian Military Industries (SAMI), operating under the ambitious directives outlined in Vision 2030.<br><br>As a Service Delivery Manager (Team Manager) within the DES team, you will lead a team of 8+ engineers with diverse technical skills sets, ensuring the reliable delivery of services and regional projects while maintaining operational excellence, customer satisfaction, and compliance with Service Level Agreements (SLAs).<br><br>You will be responsible for team leadership, service operations, stakeholder management, resource planning, and escalation handling, while driving continuous improvement and aligning service delivery with business objectives. As a hands-on technical leader, you will actively contribute to troubleshooting, automation, technical initiatives, and process optimization, ensuring high service quality, operational efficiency, and service profitability.<br><br><strong>A week in the life of a Service Delivery Manager:<br><br></strong><ul><li>Lead and manage a team of engineers, ensuring effective resource planning, skill development, high performance, and a collaborative, growth-oriented culture.</li><li>Act as the primary customer and stakeholder escalation point, leading major incident management, coordinating cross-functional teams, and providing timely executive communications.</li><li>Achieve Customer Satisfaction (CSAT) and Net Promoter Score (NPS) targets, addressing low scores through actionable improvement plans.</li><li>Drive ITIL service management practices, including change, release, incident, and problem management, while participating in governance reviews and ensuring adherence to quality processes and KPIs.</li><li>Build and maintain strong customer and stakeholder relationships, proactively addressing feedback, improving service quality, and supporting business growth and service adoption.</li><li>Define and execute operational and DevOps improvement initiatives, monitor service and team KPIs, and drive automation, reliability, and continuous improvement.</li><li>Collaborate closely with Product Owners, Delivery Managers, Production Engineers, and other cross-functional teams to achieve organizational goals and ensure 24×7 service availability.</li><li>Actively contribute hands-on to technical tasks, including troubleshooting complex issues, participating in code reviews, optimizing infrastructure, and improving system reliability.</li><li>Work directly with engineers to design and implement scalable, high-availability solutions, leveraging industry best practices.</li><li>You will ensure traffic boosting and service usage of managed services by collaborating with the Account/Marketing team.</li><li>You will be the owner of project financial management, respecting the management approved margins<br><br><br></li></ul><strong>Qualification<br><br></strong><strong>Education, Experience, Knowledge And Skills<br><br></strong><ul><li>To succeed at this job, you must have: experience with overseeing project scope and requirements, SLAs, change and customer relationship management, project handovers and ITIL foundation, practitioner, service manager and practitioner release and control certifications.</li><li>You must be fluent in English and Arabic.</li><li>We would like someone to join our team who has strong communication and stakeholder management skills.</li><li>You must have a Degree in Computer, Electrical or Telecommunications Engineering or a related field.</li><li>We are looking for someone with 10+ years of experience in software and services delivery, including at least 3 years of experience managing engineering teams of at least 5 team members.</li><li>Proven experience in operations or team management within IT or technical environments.</li><li>Knowledge of IT Service Management (ITSM) processes and tools, project management, SLAs, and change management.</li><li>Hands-on experience with key technologies such as Public Cloud Operations (preferred GCP), Linux Administration, Application Support, CI/CD, Infrastructure as Code, Kubernetes/Docker.</li><li>You must have experience in project budgeting and financials management.<br><br><br></li></ul>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
<strong>INSPIRE | EXHILARATE | DELIGHT<br><br></strong>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br> Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br><strong>What You'll Be Doing<br><br></strong><ul><li>Daily collection and delivery of mail from the PO Box and transfer to the office mail room when assigned</li><li>Operate the telephone switchboard to answer, screen, and forward calls, providing information and taking messages</li><li>Provide information about the establishment such as location and working hours of departments/offices, employees, or services</li><li>Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations</li><li>Maintain the guest reservation system</li><li>Receive, sort, and route mail, courier items, and deliveries</li><li> Manage the mail room by allocating mail space for each department/company</li><li>Keep track of international calls and faxes to enable the accounts department to debit personnel accordingly</li><li>Be aware of staff location (e.g. out of office, in a meeting, on leave, on business trips, etc.)</li><li>Arrange for public transportation if requested by guests</li><li>Maintain up-to-date telephone lists</li><li>Perform other clerical duties as needed, such as filing, photocopying, and collating<br><br></li></ul><strong>What You’ll Need To Succeed<br><br></strong><ul><li>Previous experience in a similar front desk / receptionist role is a plus</li><li>Good communication skills in Arabic; basic English is enough</li><li>Friendly, well-presented, and professional</li><li>Basic computer skills (Outlook, Word, Excel)</li><li>Organized and able to multitask<br><br></li></ul><strong>What We Can Offer You<br><br></strong>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br><strong>We Invite All Applicants to Apply<br><br></strong>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Location: Khobar, Saudi Arabia<br><br>Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.<br><br>For over 50 years, Thales has been a trusted partner of the Kingdom of Saudi Arabia. As a local industrial partner, Thales provides advanced solutions in Defence, Public Security, Civil Aviation, Space, Enterprise, and Cybersecurity across four sites throughout the country. The Saudi Vision 2030 is at the heart of Thales' strategy in the Kingdom, driving the localisation of defence technologies and systems, strengthening local capabilities, developing local talent, and supporting national sovereignty through strategic collaborations. To reinforce its commitment to localising its defence activities and to build a future we can trust in the Kingdom, Thales established SAMI Thales Electronic Systems (STES), a Joint Venture with Saudi Arabian Military Industries (SAMI), operating under the ambitious directives outlined in Vision 2030.<br><br>We are seeking a skilled DevSecOps / Sovereign Cloud Engineer with 5-10 years of experience to design, operate, and secure regulated cloud environments across AWS and GCP. The role combines cloud operations, security engineering, and SRE practices, including Kubernetes management, Infrastructure as Code (Terraform), CI/CD automation (Git/GitLab), and secrets management (HashiCorp Vault). The ideal candidate will drive security incident response, platform reliability, observability (Datadog), and 24x7 incident management while embedding security-by-design principles, automation-first practices, and continuous improvement into sovereign cloud platforms. Strong expertise in cloud security, networking fundamentals, compliance-driven environments, and cross-functional incident leadership is essential.<br><br><strong>A week in the life of an DevSecOps Engineer:<br><br></strong><ul><li>Deploy, manage and maintain the organization’s Sovereign Cloud strategy, ensuring compliance with regulatory and data residency requirements on AWS/GCP public cloud.</li><li>Managing and operating Kubernetes clusters including upgrades, scaling, and workload optimization.</li><li>Security Incident Response & Risk Mitigation – Investigate, analyze, and remediate cloud security incidents, proactively identifying and mitigating vulnerabilities within AWS environments.</li><li>Secure Cloud Strategy & Continuous Improvement – Support and enhance the organization’s AWS cloud strategy by embedding security best practices and continuously improving the cloud security posture.</li><li>Security Automation & DevSecOps Enablement – Implement and tune security tools, automate policy-driven responses, and advocate DevSecOps practices to ensure secure-by-design cloud operations.</li><li>Implementing and managing Infrastructure as Code (Terraform) to provision, modify, and secure cloud resources.</li><li>Maintaining and optimizing CI/CD pipelines using Git/GitLab, ensuring secure and automated deployments.</li><li>Managing secrets and secure access using HashiCorp Vault, including token lifecycle, access policies, and secrets rotation.</li><li>Troubleshooting complex infrastructure, networking, container, and performance issues across distributed systems.</li><li>Observability & Reliability Engineering – Monitor system health and performance using Datadog, define and manage SLIs/SLOs, and drive continuous reliability improvements aligned with SRE principles.</li><li>Incident Management & Operational Governance – Manage 24x7 alerting and incident response through PagerDuty, perform root cause analysis (RCA), and actively contribute to incident, problem, and change management processes.</li><li>Cloud Security & Performance Optimization – Conduct proactive system hardening, vulnerability remediation, performance tuning, and capacity planning across cloud environments.</li><li>Automation & Continuous Improvement – Develop automation using Python/Bash/Terraform/Ansible to reduce manual effort, improve operational efficiency, and strengthen platform resilience.<br><br><br></li></ul><strong>Knowledge, Skills and Experience:<br><br></strong>To succeed in this role, you must have:<br><br><ul><li>4–5 years of hands-on experience in DevSecOps, SRE roles.</li><li>Proven hands-on expertise managing Kubernetes clusters</li><li>Experience with Terraform (IaC) Deployment, Git/Gitlab for CI/CD and version control for best practices</li><li>Experience working with HashiCorp Vault, Terraform, Datadog, Pagerduty, Confluence etc</li><li>Strong understanding of Cloud Security principles (IAM, encryption, network security, container security, vulnerability management).</li><li>Experience in incident management, change management, and root cause analysis processes.</li><li>SRE & Automation Expertise – Strong understanding of SRE principles (SLIs, SLOs, error budgets, reliability metrics) with hands-on scripting experience in Python and/or Bash to drive automation-first practices.</li><li>Networking & Compliance Knowledge – Solid grasp of networking fundamentals (TCP/IP, DNS, load balancing, firewalls, VPNs, private endpoints) with experience or exposure to regulated and compliance-driven environments.</li><li>Leads incident bridges during P1/P2 outages, coordinating cross-functional teams and driving timely resolution with clear RCA.</li><li>Maintains a strong customer and business-focused mindset while prioritizing tasks.</li><li>Cloud certifications in a plus</li><li>Linux, Kubernets, Terraform, Ansible, Google Cloud knowledge is mandatory.<br><br><br></li></ul>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
<p>Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br><br><br><br>People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.<br><br><br><br></p><strong>Job Description<br><br></strong><p>Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?<br><br></p><p>We are currently seeking an <strong>Assistant</strong> <strong>Front Office Manager</strong> to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.<br><br></p><p>As the <strong>Assistant Front Office Manager</strong>, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.<br><br></p><p>Our <strong>Assistant Front Office Managers</strong> love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.<br><br></p><ul><li>You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level. </li></ul><ul><li>You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory</li></ul><ul><li>As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li><strong>Exceptional customer service:</strong> Experience of driving guest satisfaction and handling complaints with a professional demeanor. </li><li><strong>Communication skills:</strong> Clear and effective verbal and written communication with guests, staff, and other departments. </li><li><strong>Leadership abilities:</strong> Exposure to supervising and motivating a team of front desk staff. </li><li><strong>Organizational skills:</strong> Ability to multi-task and prioritize work in a fast-paced environment. </li><li><strong>Problem-solving skills:</strong> Identifying and resolving issues that arise at the front desk. </li><li><strong>Time management:</strong> Exposure to supporting the scheduling staff and managing workflow. </li><li><strong>Staff training:</strong> Experience of training and development of front desk staff. </li><li><strong>Knowledge of front desk operations:</strong> Understanding of check-in/check-out procedures, reservation</li><li>management, and guest billing. </li><li><strong>Adaptability:</strong> Flexibility to handle unexpected situations and changing priorities. <br><br></li></ul><strong>Additional Information<br><br></strong><p><strong>Why Join Radisson Hotel Group?<br><br></strong></p><p><strong>Live the Magic of Hospitality - </strong>Be part of a team that creates <strong>exceptional experiences and memorable moments</strong> every day. Let your <strong>Yes I Can!</strong> spirit shine as you bring hospitality to life. <br><br></p><p><strong>Build a Great Career - </strong>No matter your background or experience, we invest in your <strong>growth, learning, and career development</strong>—helping you reach your full potential. <br><br></p><p><strong>Experience the Team Spirit - </strong>Join a workplace that’s <strong>inclusive, fun, and meaningful</strong>. We celebrate diversity, support one another and foster a sense of belonging through our <strong>Employee Resource Groups and inclusion initiatives</strong>.<br><br></p><p><strong>Lead with Your Ambition - </strong>Your ideas, passion and drive matter! We empower you to <strong>make a difference</strong>—in hospitality, your community and beyond. <br><br></p><p><strong>Enjoy Global & Local Perks - </strong>No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! <br><br></p><p><strong>Enjoy benefits such as</strong> - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide<br><br>Guaranteed minimum of 30% off for your Friends & Family<br><br>Exclusive Discounts on Breakfast, Food & Beverage, Spa and more<br><br></p><p><strong>Join us in shaping the future of hospitality!</strong> If you’re ready to <strong>bring your talent, energy, and passion</strong>, we’d love to hear from you. <br><br></p><p><strong>Apply now and let’s make every moment matter.</strong> <br><br></p><p>We welcome applicants from all <strong>backgrounds, abilities, and experiences</strong>. If you need any adjustments during the application process, please let us know.<br><br></p>
<p>Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br><br><br><br>People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.<br><br><br><br></p><strong>Job Description<br><br></strong><p>Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?<br><br></p><p>We are currently seeking an <strong>Front Office Manager</strong> to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.<br><br></p><p>As the <strong>Front Office Manager</strong>, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.<br><br></p><p>Our <strong>Front Office Managers</strong> love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.<br><br></p><ul><li>You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level. </li></ul><ul><li>You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory</li></ul><ul><li>As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li><strong>Exceptional customer service:</strong> Experience of driving guest satisfaction and handling complaints with a professional demeanor. </li><li><strong>Communication skills:</strong> Clear and effective verbal and written communication with guests, staff, and other departments. </li><li><strong>Leadership abilities:</strong> Exposure to supervising and motivating a team of front desk staff. </li><li><strong>Organizational skills:</strong> Ability to multi-task and prioritize work in a fast-paced environment. </li><li><strong>Problem-solving skills:</strong> Identifying and resolving issues that arise at the front desk. </li><li><strong>Time management:</strong> Exposure to supporting the scheduling staff and managing workflow. </li><li><strong>Staff training:</strong> Experience of training and development of front desk staff. </li><li><strong>Knowledge of front desk operations:</strong> Understanding of check-in/check-out procedures, reservation</li><li>management, and guest billing. </li><li><strong>Adaptability:</strong> Flexibility to handle unexpected situations and changing priorities. <br><br></li></ul><strong>Additional Information<br><br></strong><p><strong>Why Join Radisson Hotel Group?<br><br></strong></p><p><strong>Live the Magic of Hospitality - </strong>Be part of a team that creates <strong>exceptional experiences and memorable moments</strong> every day. Let your <strong>Yes I Can!</strong> spirit shine as you bring hospitality to life. <br><br></p><p><strong>Build a Great Career - </strong>No matter your background or experience, we invest in your <strong>growth, learning, and career development</strong>—helping you reach your full potential. <br><br></p><p><strong>Experience the Team Spirit - </strong>Join a workplace that’s <strong>inclusive, fun, and meaningful</strong>. We celebrate diversity, support one another and foster a sense of belonging through our <strong>Employee Resource Groups and inclusion initiatives</strong>.<br><br></p><p><strong>Lead with Your Ambition - </strong>Your ideas, passion and drive matter! We empower you to <strong>make a difference</strong>—in hospitality, your community and beyond. <br><br></p><p><strong>Enjoy Global & Local Perks - </strong>No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! <br><br></p><p><strong>Enjoy benefits such as</strong> - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide<br><br>Guaranteed minimum of 30% off for your Friends & Family<br><br>Exclusive Discounts on Breakfast, Food & Beverage, Spa and more<br><br></p><p><strong>Join us in shaping the future of hospitality!</strong> If you’re ready to <strong>bring your talent, energy, and passion</strong>, we’d love to hear from you. <br><br></p><p><strong>Apply now and let’s make every moment matter.</strong> <br><br></p><p>We welcome applicants from all <strong>backgrounds, abilities, and experiences</strong>. If you need any adjustments during the application process, please let us know.<br><br></p>
The client is looking to hire a Senior Sales Executive - Waste Management Solutions for their team at Al Khobar.<br>Client is looking for a results-oriented sales professional with a strong track record of selling environmental and industrial service solutions within Saudi Arabia. The ideal candidate has established relationships with major industrial organizations and understands the commercial, operational, and regulatory challenges faced by clients across sectors such as oil & gas, petrochemicals, manufacturing, mining, and infrastructure. The successful candidate should possess a strong network, excellent commercial judgment, and the ability to independently identify opportunities, develop tailored solutions, negotiate contracts, and consistently exceed revenue targets.<br>Experience:<br>Minimum 5 years of B2B sales experience. At least 5+ years selling environmental services, industrial waste management, recycling, industrial cleaning, wastewater treatment, or related services. Demonstrated success in consistently achieving or exceeding sales targets. Experience selling service-based solutions to industrial customers. Existing relationships with industrial companies in Saudi Arabia will be highly advantageous.<br>The Senior Sales Executive will be responsible for identifying, developing, and closing new business opportunities for the company's environmental services portfolio across Saudi Arabia. The successful candidate will possess strong consultative sales skills, a deep understanding of industrial waste management and environmental compliance requirements, and an established network within key industrial sectors.<br>The role requires managing the complete sales lifecycle—from prospecting and solution development to contract negotiation and long-term account management.<br>Key Responsibilities:<br>Business Development:Identify and develop new business opportunities across Saudi Arabia. Build a strong pipeline through cold calling, networking, referrals, client visits, and industry events. Develop relationships with decision-makers including:HSE Managers EHS Managers Plant Managers Operations Managers Procurement Managers Facility Managers Engineering Managers Sustainability Managers Conduct customer site assessments to understand waste management and environmental service requirements. Develop customized commercial proposals and service solutions.<br>Sales & Commercial Responsibilities:Achieve monthly, quarterly, and annual revenue targets. Manage the complete sales cycle from lead generation through contract award. Prepare quotations, proposals, tenders, and commercial presentations. Negotiate pricing, commercial terms, and long-term service agreements. Develop strategic account plans for key customers. Identify opportunities to cross-sell and upsell additional environmental services. Maintain an accurate sales pipeline and CRM records.<br>Technical Consultative Selling:Promote solutions relating to:Hazardous waste management Non-hazardous waste collection Industrial waste disposal Wastewater treatment Industrial cleaning services Tank cleaning Sludge management Chemical waste disposal Recycling solutions Environmental compliance services Waste minimization programs Sustainability initiatives Resource recovery solutions<br>Collaborate with operations and technical teams to develop effective customer solutions.<br>Client Relationship Management:Develop long-term relationships with strategic industrial customers. Conduct regular business review meetings. Ensure high levels of customer satisfaction and retention. Identify additional business opportunities within existing accounts.<br>Market Intelligence:Monitor market trends and competitor activities. Identify emerging opportunities in line with Saudi Vision 2030 sustainability initiatives. Stay informed about environmental regulations and industry developments. Provide market feedback to support business growth strategies.<br>Target Industries:Candidates should have experience selling into one or more of the following sectors:Oil & Gas Petrochemicals Energy & Utilities Manufacturing Mining & Metals Construction Cement Logistics Ports Food & Beverage Pharmaceuticals Healthcare Government Industrial Parks Marine Aviation<br>Qualifications:Bachelor's Degree in Business Administration, Environmental Science, Engineering, Chemistry, or a related discipline. MBA or relevant commercial qualification is an advantage.<br>Required Knowledge:The ideal candidate should possess working knowledge of:Hazardous waste management practices Industrial waste streams Recycling and resource recovery Environmental compliance requirements Wastewater treatment solutions Industrial cleaning services Tendering and procurement processes Contract negotiations Sustainability and ESG initiatives<br>Knowledge of Saudi environmental regulations and permitting processes will be considered a strong advantage.<br>Skills & Competencies:Proven hunter mentality with strong business development capabilities Consultative and solution-based selling skills Excellent negotiation and closing abilities Strong commercial and financial acumen Relationship-building with C-level and senior operational stakeholders Strategic account management Presentation and proposal development skills CRM proficiency (Salesforce, Microsoft Dynamics, Hub Spot, Zoho, etc.) Excellent communication and interpersonal skills Self-motivated with the ability to work independently<br>Key Performance Indicators (KPIs):Annual sales revenue Gross profit generated New customer acquisition Proposal-to-order conversion ratio Sales pipeline value Number of customer meetings conducted Strategic account growth Customer retention rate Cross-selling and upselling revenue
Basic Function: Performs engineering analysis, development, design, coordinate and control of assigned projects within any one of the recognized engineering fields. Job requires that incumbents have training, knowledge and ability in his engineering specialty, a working knowledge of related engineering fields, applicable codes and standards.<br>Scope: Works on duties and projects with the support of more senior engineers. Scope includes engineering aspects of studies or designs within engineering, maintenance and operation functions. Incumbents may be assigned to various engineering activities within engineering, maintenance and operation functions.<br>Job Brief:Assistance in plan and design airport facilities while overseeing critical maintenance, project management, and regulatory compliance to ensure operational reliability. Collaborate with cross-functional teams to execute technical support, preventive maintenance, and infrastructure assessments, ensuring safety and efficiency. Additionally drive continuous improvement through industry best practices, sustainability initiatives, and clear stakeholder reporting for optimal asset management.<br><br>Job Description:Reviews the work performed elsewhere than in SAO for conformance with SAO conditions and to assure its appropriate relationship to existing installations; and if required, redesigns and recommends necessary modifications. Outlines the supporting service requirements such as drafting, surveying, materials take-off, requisitioning and clerical services; checks and coordinates the progress of such work; and reviews it for accuracy upon completion. Develops Cost estimates for the cost of engineering, labor, equipment and materials based on analysis of preliminary design data; draws up the expenditure request and justification; and assembles the supporting detail. Assists other engineers in the solution of problems outside their specialty (application). Initiates reports, assembles performance data and conducts studies relative to the development, procurement or adaptation of equipment; interpreting the meaning and application of codes and standards, reviewing operating procedures and safety instructions. Participates in the development of engineering, material and equipment specifications and resolves related engineering problems. Applies accepted engineering principles, codes and standards; making the necessary diagrams and calculations; and considering the economic factors involved. Develops solutions and formulates design basis by collecting and analyzing data relative to operating requirements, process and economic considerations to support proposals for new construction, modifications or equipment maintenance. Follows and inspects the construction progress of assigned projects assuring conformance with company engineering requirements; Recommends or confirms design changes, material and equipment substitutes; and assures that cost is within appropriated funds<br>Education Requirement:Bachelor in Engineering Minimum Years of Experience: 5