Admin Assistant Jobs - Makkah Saudi

<h3 >About the Role</h3> <p >Red Sea Gateway Terminal (RSGT) is seeking a <strong >Procurement Operations Senior Manager</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role involves leading both local and overseas procurement teams to acquire quality materials, spare parts, and CAPEX at competitive costs. The Senior Manager will ensure adherence to compliant processes and manage critical operational tasks, including CAPEX disposal and the acquisition of necessary permits for diesel, Coast Guard, and Mawani operations.</p> <h3 >Core Responsibilities</h3> <ul > <li >Lead, mentor, and manage Local and Overseas buyer teams across two business lines (Container and General Cargo).</li> <li >Oversee sourcing, negotiation, vendor management, and contract execution for materials, spare parts, and CAPEX.</li> <li >Ensure all procurement activities comply with governance standards, compliance policies, and arm’s-length principles.</li> <li >Drive the adoption and continuous improvement of Local and Overseas procurement processes.</li> <li >Support the structured use of Purchase Orders to streamline payment cycles and reduce processing delays.</li> <li >Collaborate closely with Accounts Payable to optimize the end-to-end Procure-to-Pay (P2P) process.</li> <li >Develop and maintain reporting channels and dashboards to monitor KPIs, cycle times, and process performance.</li> <li >Build strong internal customer relationships, ensuring timely and high-quality service delivery to operations, technical, and finance teams.</li> <li >Maintain close collaboration with Stores to ensure optimal stock levels and prevent shortages or overstocking.</li> <li >Monitor supplier performance and address any non-conformance, ensuring vendor compliance with RSGT safety, quality, delivery, and procedural requirements.</li> <li >Ensure procurement files are properly documented, organized, and compliant with set filing standards.</li> </ul> <h3 >Permit and Disposal Management</h3> <ul > <li >Oversee diesel permit issuance processes, ensuring timely renewal and compliance.</li> <li >Maintain working knowledge and execution capability for Coast Guard and Mawani-related permit requirements.</li> <li >Ensure all required permits are issued, renewed, and audited in compliance with relevant authorities.</li> <li >Lead and supervise the scrap and obsolete CAPEX disposal process, ensuring transparency, compliance, and value recovery.</li> <li >Participate in supplier selection for waste management and scrapping services.</li> </ul> <h3 >Required Skills</h3> <p >The ideal candidate will possess strong <strong >leadership and team-management capabilities</strong>, coupled with excellent negotiation skills and the ability to build and sustain effective supplier relationships. This role demands advanced knowledge of <strong >P2P processes and ERP procurement modules</strong>, supported by an analytical mindset for developing reports, dashboards, and KPIs. A high level of integrity, sound judgment, and a strong compliance orientation are essential, along with clear and effective communication skills for collaboration across diverse cross-functional stakeholders.</p> <h3 >Experience Requirements</h3> <p >Candidates should have <strong >5 to 10 years of relevant experience</strong> in procurement operations, demonstrating a proven track record in leading teams and managing complex procurement processes, including permit acquisition and asset disposal.</p> <h3 >Work Type and Location</h3> <p >This is a <strong >full-time position</strong> based in <strong >Jeddah, Makkah, Saudi Arabia</strong>.</p>

<b>Join Accor as a Housekeeping Floor Supervisor!</b> We are seeking a dedicated and detail-oriented professional to oversee our housekeeping operations. Your role will involve supervising the daily activities of Room Attendants and ensuring we meet the luxury standards of Sofitel. <br><br> <b>Key Responsibilities:</b> <ul><li><b>Operational Supervision:</b> Coordinate daily activities, conduct briefings, allocate workloads, and inspect rooms and public spaces.</li><li><b>Quality Assurance:</b> Perform inspections, ensure compliance with standards, and monitor cleanliness and maintenance issues.</li><li><b>Guest Experience:</b> Handle guest requests promptly, respond to complaints, and maintain visibility on the floors.</li><li><b>Team Leadership:</b> Train and motivate staff, ensuring adherence to grooming and uniform standards.</li><li><b>Administrative Duties:</b> Maintain reports, coordinate with Front Office, and monitor staff attendance.</li><li><b>Health, Safety &amp; Compliance:</b> Ensure adherence to safety, hygiene, and environmental standards.</li><li><b>Coordination &amp; Communication:</b> Collaborate with Engineering and Laundry departments for efficient operations.</li></ul> <br><b>Qualifications:</b> <ul><li>Preferred diploma or certification in Hospitality Management.</li><li>Minimum 2-3 years of housekeeping experience in a luxury hotel.</li><li>Prior supervisory experience is highly desired.</li><li>Strong knowledge of cleaning procedures and equipment.</li><li>Good communication skills in English (additional languages preferred).</li></ul> <br><b>Working Conditions:</b> This position requires flexible shifts, including weekends and holidays. It is a physically active role involving standing, walking, and inspecting rooms. <br><br> <b>About Us:</b> Accor is a leading hospitality company with over 290,000 experts creating exceptional experiences for our guests. Join us in reimagining hospitality and making a positive impact globally.

<h3 >About Banque Saudi Fransi (BSF)</h3> <p >Banque Saudi Fransi (BSF) is a leading financial institution established with a vision to integrate Saudi leadership with international standards. Since its inception, BSF has focused on empowering ambition, enabling growth, and shaping lasting legacies within the financial sector, going beyond conventional banking practices.</p> <h3 >Role Summary</h3> <p >BSF is seeking a <strong >Relationship Manager Private Banking Western</strong> to join its team in the Makkah Region, covering Jeddah and Makkah. This full-time role is responsible for achieving revenue and asset growth targets by delivering appropriate banking solutions and value-added services to the existing client base. The Relationship Manager will also expand the portfolio through acquiring new high-value clients and fresh assets, building and managing strong relationships with Private Banking clients by understanding their financial needs and providing tailored solutions across BSF’s product suite, including core banking products, Treasury, BSF Capital, JB, and Bancassurance offerings.</p> <h3 >Key Responsibilities</h3> <ul > <li >Drive portfolio growth by identifying opportunities within existing client relationships and promoting cross-selling of BSF products and services in collaboration with internal stakeholders.</li> <li >Achieve assigned budget targets on a monthly, quarterly, and annual basis, while monitoring portfolio performance, revenue contribution, and spreads to ensure continued profitability.</li> <li >Conduct client prospecting activities through personal networks, referrals, and business contacts to attract new Private Banking clients and expand the Bank’s client base.</li> <li >Maintain strong engagement with existing clients by continuously assessing their financial needs and providing appropriate advisory support and banking solutions.</li> <li >Monitor day-to-day operational activities of client accounts, including maturing deposits and facilities, expiring identification documents and cards, card deliveries, exceptional transactions, dormant accounts, and client consent requirements.</li> <li >Maintain a sound understanding of credit operations and associated risks, collaborating closely with credit teams in preparing and processing credit applications.</li> <li >Gather and analyze client financial information, including assets, liabilities, and revenue sources, to support client servicing and credit evaluation.</li> <li >Prepare and review supporting documentation related to credit facilities and ensure timely follow-up on client credit requests while monitoring client credit exposures.</li> <li >Maintain proper legal documentation and client records, ensuring all client communications are documented and required documentation is obtained in line with internal procedures.</li> <li >Ensure full compliance with BSF policies and regulatory requirements, including SAMA and CMA regulations.</li> <li >Support capability development within the team by guiding and assisting Relationship Officers on product knowledge, procedures, and client servicing practices.</li> </ul> <h3 >Required Experience</h3> <ul > <li >A minimum of <strong >5 to 10 years</strong> of experience in a relevant banking or financial services role, with a focus on private banking or wealth management.</li> <li >Demonstrated ability to achieve revenue and asset growth targets.</li> <li >Strong understanding of banking products, credit operations, and regulatory compliance (SAMA, CMA).</li> <li >Proven track record in client relationship management, prospecting, and portfolio expansion.</li> <li >Excellent communication and interpersonal skills to build and maintain client relationships effectively.</li> </ul> <h3 >BSF Culture and Environment</h3> <p >This full-time position is located in the Makkah Region, specifically covering Jeddah and Makkah. BSF fosters a culture that prioritizes the needs of its people, customers, shareholders, and society. The bank values honesty, collaboration, and simplicity in its operations, encouraging a mindset of continuous improvement and a drive to succeed. Decisions are made with a long-term perspective, coupled with a bias towards quick action, creating an environment that empowers progress for individuals, businesses, and society.</p> <h3 >Application Information</h3> <p >Candidates are invited to apply and become part of a dynamic team that empowers progress for individuals, businesses, and society at Banque Saudi Fransi.</p>

<h3 >About the Role</h3> <p >the Grandeur is seeking an <strong >Operations Supervisor</strong> to join our team in Makkah. This full-time position is central to ensuring the smooth and efficient operation of processes within our accounting sector. The role is suited for individuals with 2-5 years of experience who are dedicated to optimizing workflows and enhancing productivity.</p> <h3 >Role Purpose and Impact</h3> <p >As an Operations Supervisor, you will oversee daily operations, manage team performance, and implement best practices to achieve operational excellence. Your leadership will contribute directly to the company's success by fostering a culture of continuous improvement and innovation. This position offers the opportunity to collaborate with cross-functional teams, gaining insights across various business functions and enhancing overall organizational effectiveness.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee daily operations within the accounting department, ensuring processes are efficient and compliant with established standards to enhance productivity and accuracy.</li> <li >Manage a team of accounting professionals, providing guidance, support, and performance feedback to foster a motivated and high-performing work environment.</li> <li >Implement and monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement, utilizing data analysis tools for decision-making.</li> <li >Collaborate with other departments to streamline processes and improve interdepartmental communication.</li> <li >Conduct regular training sessions for team members on best practices and new technologies to ensure staff are equipped to meet evolving industry demands.</li> <li >Prepare and present operational reports to senior management, highlighting achievements, challenges, and strategic recommendations.</li> <li >Ensure compliance with accounting regulations and standards, maintaining accurate records and documentation for financial audits and internal controls.</li> <li >Lead projects focused on process optimization and automation, leveraging technology to reduce manual tasks and improve efficiency.</li> <li >Act as a liaison between the accounting department and external stakeholders, addressing inquiries and fostering positive relationships to support business objectives.</li> </ul> <h3 >Team and Work Environment</h3> <p >Our team culture is founded on collaboration, respect, and a shared commitment to excellence. You will join a group of dedicated professionals who support each other and celebrate collective successes. We are committed to providing a supportive environment where employees can thrive and contribute to our mission of delivering exceptional accounting services.</p> <h3 >Professional Development</h3> <p >the Grandeur invests in its employees' professional development, offering training programs and mentorship opportunities designed to empower you to reach your full potential. This role provides exposure to various aspects of our business, equipping you with skills and knowledge essential for career advancement within our organization. As an Operations Supervisor, you will drive change and enhance our operational capabilities, making a significant impact on overall performance.</p> <h3 >Application</h3> <p >We invite qualified candidates ready to lead a talented team and contribute to our mission to apply for the Operations Supervisor position.</p>

<p>The Category Department Manager leads the end-to-end management of an assigned product category within the Merchandise Division. This role is responsible for shaping category strategy, managing the product portfolio, negotiating with suppliers, optimizing pricing and promotions, and ensuring product availability across stores. By leveraging market insights, customer trends, and strong supplier partnerships, the role drives sustainable sales growth, profitability, and an exceptional customer experience.</p><p><strong>Accountabilities</strong></p><p><strong>Category Strategy &amp; Portfolio Management</strong></p><ul><li>Develop and execute the category strategy in line with the division's commercial objectives.</li><li>Analyze market trends, customer insights, and competitor activities to identify growth opportunities.</li><li>Build and maintain an optimal product assortment that balances innovation, profitability, and customer demand.</li><li>Manage category revenue, profitability, SKU portfolio, and store coverage for categories.</li></ul><p><strong>Product Lifecycle Management</strong></p><ul><li>Lead product listing and delisting decisions based on performance analysis, market demand, and supplier negotiations.</li><li>Introduce new and exclusive products to strengthen Nahdi's competitive advantage.</li><li>Ensure all products comply with regulatory requirements and internal quality standards.</li></ul><p><strong>Supplier &amp; Commercial Partnership Management</strong></p><ul><li>Build and maintain strategic relationships with suppliers to negotiate commercial agreements, rebates, and promotional support.</li><li>Lead Joint Business Planning (JBP) initiatives with key suppliers to maximize commercial performance and supply chain efficiency.</li><li>Ensure suppliers meet contractual commitments related to pricing, promotions, product availability, and service levels.</li></ul><p><strong>Pricing &amp; Promotion Management</strong></p><ul><li>Develop and implement category pricing strategies in collaboration with Finance and Marketing to maximize profitability.</li><li>Secure supplier investments, marketing funds, promotional budgets, and commercial discounts.</li><li>Monitor promotional performance and adjust pricing and promotional activities to optimize sales and margins.</li></ul><p><strong>Store Fulfilment &amp; Inventory Optimization</strong></p><ul><li>Partner with Supply Chain and Merchandise Planning teams to maintain optimal inventory levels across all stores.</li><li>Define Minimum Display Quantities (MDQ) and distribution strategies to ensure product availability while minimizing stock shortages.</li><li>Collaborate with Merchandising and Store Operations to ensure planogram compliance and effective in-store execution.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work closely with Marketing to develop impactful customer communication and promotional campaigns.</li><li>Partner with Finance to optimize category profitability, gross margins, and working capital.</li><li>Collaborate with Operations and Store teams to ensure seamless product availability and execution.</li></ul><p><strong>Performance &amp; People Management</strong></p><ul><li>Establish and monitor key category performance indicators, including sales growth, gross margin, inventory turnover, and commercial performance.</li><li>Develop and continuously improve operating procedures, processes, and reporting frameworks to enhance operational efficiency.</li><li>Lead, coach, and develop the category team, fostering a high-performance culture and supporting career growth.</li></ul><p><strong>Work Environment</strong></p><ul><li>Indoors: 85% Outdoors: 15% (Supplier meetings and market visits)</li><li>Working Days: 5 Working Days</li><li>Days Off: 2 Days Off</li><li>Working Hours: 8:00 AM 6:00 PM (1-hour break)</li></ul><p><strong>Job Requirements</strong></p><p><strong>Education</strong></p><ul><li>Bachelor's degree in Business, Retail Management, Supply Chain, or a related field.</li></ul><p><strong>Experience</strong></p><ul><li>10 years in retail or FMCG category management, with at least 3 years in a managerial role.</li></ul><p><strong>Computer Skills</strong></p><ul><li>Proficiency in MS Office, ERP, and category analytics tools.</li></ul><p><strong>Languages</strong></p><ul><li>English</li><li>Arabic (preferred)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Retail Management, Supply Chain, or a related field.</li><li>10 years in retail or FMCG category management, with at least 3 years in a managerial role.</li><li>Proficiency in MS Office, ERP, and category analytics tools.</li><li>English</li><li>Arabic (preferred)</li></ul>

<p>We're hiring an Engineering Manager for the Catalog team the system of record for every product sold on the platform. The team owns the product data model, taxonomy and attribution, data quality, and the browse and filtration experience that turns catalog data into discovery. This is a player-coach role. You'll manage a team of engineers hiring, growing, and holding the bar while staying hands-on enough to review schemas, challenge query plans, and shape architecture through written RFCs rather than by taking delivery work yourself. Catalog reads sit on the hottest path of every storefront request, and catalog data quality directly drives filtration depth, feed approval, SEO eligibility, and merchant GMV. You'll be expected to lead through earned authority: influence built on judgment, consistency, and care not the reporting line.</p><p>What You'll Own</p><ul><li>Product Data &amp; Attribution<ul><li>The catalog data model products, variants, media, pricing, availability correct on write, fast on read, at the scale of merchants running 100k+ SKUs on shared infrastructure</li><li>Attribute architecture: category-scoped schemas, multilingual values, merchant-defined custom fields</li><li>Coexistence of merchant category trees with a canonical platform taxonomy</li><li>Data quality as a measurable system: completeness scoring, identifier coverage, enrichment loops that lift feed approval and conversion</li></ul></li><li>Filtration &amp; Indexing<ul><li>Faceted navigation with accurate counts, category listing performance, sort/ordering at scale</li><li>The pipeline from product mutation to searchable document event-driven updates, freshness SLAs, zero-downtime reindexing</li><li>The index contract that relevance is built on, in partnership with the Search team (who own query-side ranking)</li></ul></li></ul><p>What You'll Manage</p><ul><li>Own hiring end-to-end; raise the bar with every offer</li><li>Build growth plans tied to the domain's hardest problems; run honest performance management, difficult conversations included</li><li>Protect the team's focus predictable scoping and sequencing, and the willingness to say no with reasons</li><li>Own the tech-debt roadmap as a standing capacity allocation, backed by postmortems and engineering health metrics</li><li>Own incident response and observability of the domain itself feed rejection rates, index lag, facet latency, not just server health</li><li>Partner daily with Product, Storefront, Search, and channel-feed teams</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years in software engineering with 3+ years managing engineers and evidence of people outcomes: engineers you hired, grew, and promoted, and performance you managed honestly.</li><li>Deep backend and relational-database expertise at scale: schema design, indexing strategy, query-plan analysis, and safe migrations on large, hot tables.</li><li>Production ownership of search/discovery infrastructure OpenSearch/Elasticsearch or Algolia-class platforms powering catalog browse or filtration at real scale.</li><li>E-commerce or marketplace catalog depth: taxonomy design, variant/attribute modeling, and product feed ecosystems.</li><li>Nice to have: PHP/Laravel and MySQL specifically (our stack) or clear evidence you go deep in a new stack quickly.</li><li>Multi-tenant SaaS experience: tenant isolation, per-tenant limits, noisy-neighbor mitigation.</li><li>Arabic-language data awareness (normalization, mixed-script content) and RTL product thinking.</li><li>Google Merchant Center and structured-data/SEO experience.</li><li>Redis and edge caching for high-read paths, including invalidation design.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the General Manager, the Director of Commercial is responsible for leading the overall commercial strategy of Sofitel Jabal Omar Makkah, driving sustainable revenue growth, market share, profitability and brand positioning across all business segments. As a key member of the Executive Committee, this role provides strategic leadership across Sales, Revenue Management, Marketing, Digital &amp; Communications, Distribution, Reservations and Business Development, ensuring all commercial disciplines operate under one integrated strategy. Working closely with Operations, Finance and Regional Commercial teams, the Director of Commercial develops and executes revenue-generating initiatives that maximize performance across Rooms, Restaurants, Wellness, Meetings &amp; Events and ancillary revenue streams, while strengthening the hotel's position as one of the leading luxury hospitality destinations in Makkah. Acting as both a commercial strategist and brand ambassador, the Director ensures that every commercial initiative reflects the elegance of the Sofitel brand while respecting the cultural and religious significance of the destination. Key Responsibilities, among others;</p><p>Commercial Strategy &amp; Business Planning:</p><ul><li>Develop and execute the hotel's overall commercial strategy aligned with business objectives, market conditions and brand standards.</li><li>Lead the annual commercial planning process including budgeting, forecasting and business plans.</li><li>Identify new revenue opportunities across all business segments and distribution channels.</li><li>Establish short, medium and long-term commercial priorities to maximise profitability and market share.</li><li>Collaborate closely with Operations and Finance to align commercial initiatives with operational capabilities and financial objectives.</li><li>Monitor market dynamics, competitor activity, demand patterns and industry trends to identify strategic opportunities.</li></ul><p>Sales Leadership:</p><ul><li>Lead the Sales function across all market segments including Corporate, Leisure, Wholesale, Government, Luxury Travel, Groups and MICE.</li><li>Develop strategic sales plans to maximise business from domestic, regional and international markets.</li><li>Strengthen relationships with key corporate accounts, travel partners, luxury consortia, government entities and tourism stakeholders.</li><li>Drive proactive business development and account acquisition strategies.</li><li>Ensure effective sales activities including prospecting, account management, sales missions and client events.</li><li>Monitor sales performance through defined KPIs and ensure achievement of revenue targets.</li></ul><p>Revenue Management &amp; Distribution:</p><ul><li>Provide strategic oversight of Revenue Management to maximise RevPAR, ADR and occupancy.</li><li>Ensure pricing strategies remain dynamic, competitive and aligned with market demand.</li><li>Lead weekly commercial and revenue strategy meetings.</li><li>Optimise channel mix across direct and indirect distribution.</li><li>Oversee inventory management, segmentation strategies and demand forecasting.</li><li>Ensure effective management of distribution channels including Brand.com, GDS, OTAs, wholesalers and strategic partners.</li><li>Continuously identify opportunities to improve profitability through pricing optimisation and revenue management practices.</li></ul><p>Marketing, Digital &amp; Brand Positioning:</p><ul><li>Oversee the integrated Marketing, Digital and Communications strategy to strengthen brand awareness, market positioning and commercial performance.</li><li>Ensure marketing initiatives support revenue objectives across Rooms, F&amp;B, Wellness and ancillary outlets.</li><li>Champion the hotel's Cultural Link and brand storytelling across all guest touchpoints.</li><li>Support strategic partnerships, PR initiatives, digital campaigns and luxury brand collaborations.</li><li>Ensure digital marketing investments generate measurable commercial returns.</li></ul><p>E-Commerce &amp; Distribution Performance:</p><ul><li>Drive growth across all digital channels, ensuring strong direct booking performance.</li><li>Oversee website performance, booking engine optimisation and digital conversion strategies.</li><li>Support CRM initiatives and guest lifecycle marketing.</li><li>Monitor digital analytics, campaign performance and customer acquisition costs.</li><li>Ensure effective collaboration between Revenue, Marketing and Distribution teams.</li></ul><p>Commercial Performance &amp; Analytics:</p><ul><li>Monitor commercial performance through key metrics including Revenue, RevPAR, ADR, Occupancy, Market Share, GOP contribution and channel profitability.</li><li>Analyse market intelligence and competitor performance to support strategic decision-making.</li><li>Prepare regular commercial performance reports for the General Manager, Executive Committee and Regional Commercial teams.</li><li>Develop action plans to address business gaps and capitalise on emerging opportunities.</li><li>Ensure data-driven decision making across all commercial disciplines.</li></ul><p>Cross-Functional Leadership:</p><ul><li>Serve as a strategic advisor to the General Manager on all commercial matters.</li><li>Foster strong collaboration between Commercial, Operations, Finance and Talent &amp; Culture.</li><li>Ensure seamless communication between Sales, Revenue Management, Marketing and Reservations.</li><li>Drive a culture of accountability, innovation and continuous improvement.</li><li>Lead commercial projects supporting hotel openings, renovations and strategic initiatives where applicable.</li></ul><p>Leadership &amp; Talent Development:</p><ul><li>Lead, coach and develop a high-performing Commercial team.</li><li>Create an environment that promotes collaboration, innovation and performance excellence.</li><li>Identify and develop future commercial talent through coaching, mentoring and succession planning.</li><li>Establish clear objectives and performance expectations across all commercial disciplines.</li><li>Champion Sofitel's culture, values and luxury service philosophy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in hospitality management, Business Administration, Marketing or a related field.</li><li>Minimum 10 years' experience in commercial leadership within luxury hospitality.</li><li>Proven experience leading integrated commercial functions including Sales, Revenue Management and Marketing.</li><li>Strong understanding of luxury hospitality, distribution, pricing strategy and revenue optimisation.</li><li>Demonstrated ability to deliver sustainable revenue growth and market share improvements.</li><li>Strong financial and commercial acumen.</li><li>Excellent analytical and strategic planning skills.</li><li>Strong leadership, negotiation and stakeholder management capabilities.</li><li>Experience working within an international luxury hotel brand.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading company specializing in Hospitality and Hotel Management located in Makkah. The Internal Audit Manager will Participate in developing the organization s key internal audit objectives and prepare audit plans aimed at verifying the efficiency and appropriateness of financial procedures, as well as employees compliance with applicable laws, regulations, instructions, and internal policies. Location: Makkah, Saudi Arabia Key Accountabilities Develop annual and periodic internal audit plans aligned with the organization s strategic objectives. Set performance objectives for the internal audit team and monitor their progress. Evaluate team performance and provide coaching, feedback, and support. Conduct periodic audits to assess compliance with laws, regulations, policies, and procedures. Review operational and financial activities to verify their accuracy, integrity, and effectiveness. Identify control weaknesses, operational gaps, and areas of non-compliance. Recommend corrective actions and practical solutions to address audit findings. Review financial reports, supporting documents, accounting records, final accounts, contracts, and agreements. Verify the accuracy, validity, and regulatory compliance of financial transactions and documentation. Assess the effectiveness of internal controls and risk-management practices. Develop audit frameworks, methodologies, performance indicators, and measurement tools. Prepare internal audit reports and present key findings and recommendations to senior management. Maintain accurate and organized audit records, reports, and supporting documentation. Build effective relationships with external auditors. Provide external auditors with the required information, reports, and documentation. Review external audit findings and present them to senior management. Follow up on the implementation of agreed corrective actions and audit recommendations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Knowledge, Skills, and Experience We Are Looking For:</b></p><p>Bachelor s degree in Accounting, Finance, Financial Management, Auditing, Business Administration, or a related discipline. A master s degree in Finance, Accounting, Business Administration, Risk Management, or a related field is preferred. Professional certification such as CIA, CPA, CMA, ACCA, CISA, or SOCPA is highly desirable. Minimum of 10 years of progressive experience in internal audit, financial audit, risk management, compliance, or internal controls. At least 3 5 years of experience in a managerial or audit leadership position. Proven experience in developing and executing annual risk-based internal audit plans. Strong experience in reviewing financial statements, accounting records, contracts, operational processes, and regulatory compliance. Demonstrated knowledge of internal controls, enterprise risk management, fraud prevention, and corporate governance. Solid understanding of IFRS, auditing standards, and applicable financial regulations.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our Legal, Contracts &amp; Compliance team in Saudi Arabia is growing! At Hitachi Rail, we are expanding our team to support some of the most exciting railway signaling projects in the region and we are looking for talented people who enjoy working in international environments, tackling challenges and helping deliver infrastructure that moves cities forward.</p><p>The Contract Manager is responsible for overseeing the full lifecycle of contractual activities related to large-scale railway signaling projects in Saudi Arabia. The role ensures that all contractual obligations, rights, risks, and opportunities are effectively managed in alignment with project objectives and corporate governance. The position supports project delivery by safeguarding the company s commercial interests, ensuring contractual compliance, managing claims and variations, and fostering collaborative relationships with clients, partners, and subcontractors. The Contract Manager acts as a strategic advisor to project leadership, contributing to risk mitigation, dispute avoidance, and the successful execution of complex infrastructure projects.</p><ul><li>Lead the contract management function for railway signaling projects from contract award through project completion and close-out.</li><li>Ensure compliance with contractual terms, corporate policies, and applicable legal frameworks throughout the project lifecycle.</li><li>Provide commercial and contractual guidance to project directors, engineering teams, and senior management.</li><li>Identify, assess, and manage contractual risks and opportunities, implementing mitigation strategies where necessary.</li><li>Manage contractual correspondence, notifications, and documentation with clients, partners, and subcontractors.</li><li>Lead the preparation, evaluation, and negotiation of contract variations, change orders, and claims.</li><li>Support the development and execution of claims and dispute resolution strategies, including negotiation and settlement processes.</li><li>Monitor project performance against contractual obligations and ensure timely identification of potential contractual issues.</li><li>Coordinate with legal, finance, procurement, and project management teams to ensure consistent contractual governance.</li><li>Manage subcontractor and supplier contracts, ensuring alignment with the main contract and project objectives.</li><li>Contribute to commercial reporting, forecasting, and risk assessments related to contractual matters.</li><li>Ensure proper contract administration procedures and documentation control in accordance with company standards.</li><li>Support project leadership in stakeholder management and contract negotiations with clients and consortium partners.</li></ul><p>Work in a multinational company with affiliate companies all over the world. Attractive salary that reflects your expertise, plus additional perks that enhance your overall package. Performance-based yearly discretionary bonus plan. Medical and life insurance for you and your family. We support your children s education with our schooling allowance to help you with tuition fees. We invest in your career! Access to a variety of learning programs to continue growing and developing your skills.</p><p>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers . At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3-10 years of professional experience in contract management, in multinational companies, preferably within large infrastructure or railway projects.</li><li>Proven experience managing complex EPC, turnkey, or railway signaling contracts in international project environments.</li><li>Demonstrated track record in contract administration, claims management, and dispute resolution.</li><li>Experience working with public sector clients and large infrastructure contracts, preferably in Saudi Arabia.</li><li>Strong understanding of project delivery models and commercial risk management in large-scale transportation projects.</li><li>Bachelor's degree in Law, Engineering or a related field. Master's degree in Law, Business Administration (MBA), or Project Management is considered an advantage.</li><li>Fluency in Arabic and English.</li><li>Work location is Makkah city in Saudi Arabia.</li><li>Preferably a Saudi national.</li><li>Professional certifications or trainings in commercial/contract management are highly desirable.</li><li>Additional training or certification in FIDIC contract management or international construction law is considered beneficial.</li><li>Strong expertise in contractual frameworks commonly used in infrastructure projects (e.g., FIDIC or GTPL based contracts).</li><li>Advanced negotiation, analytical, and problem-solving skills.</li><li>Strong stakeholder management and communication capabilities.</li><li>Ability to operate in complex, multicultural project environments and manage multiple contractual interfaces.</li><li>Strategic mindset with the ability to balance commercial protection and collaborative project delivery.</li></ul><p></p></section>

<h3 >About El Seif Operation and Maintenance</h3> <p >El Seif Operation and Maintenance Co. (ESOM) is a leading Integrated Facilities Management (IFM) services provider in Saudi Arabia. Established in 2011, ESOM delivers comprehensive operations and maintenance solutions across more than 30 cities nationwide, adhering to international industry standards. As part of the El Seif Group, a Saudi private conglomerate with over 70 years of history, ESOM supports a wide portfolio of projects from small-scale facilities to large, complex developments.</p> <h3 >Role Overview</h3> <p >El Seif Operation and Maintenance is seeking an experienced <strong >MEP Supervisor</strong> to oversee the day-to-day operations and maintenance of facility hard services. This full-time role, based in Jeddah and Makkah, Saudi Arabia, involves supervising technical teams, coordinating maintenance activities, and ensuring compliance with safety and quality standards. The successful candidate will support the smooth operation of facility assets across electrical, mechanical, HVAC, plumbing, and civil systems.</p> <h3 >Key Responsibilities</h3> <ul > <li >Supervise and lead a team of 12–24 technicians and up to 2 foremen across multiple trades.</li> <li >Provide technical guidance, allocate tasks, and oversee daily maintenance activities.</li> <li 0="" 6px;"="">Ensure proper workforce deployment and task execution across various facility systems.</li> <li >Oversee the maintenance and operation of MEP systems, including electrical distribution, HVAC, pumps and water, plumbing, low current systems, and civil/finishing works.</li> <li >Ensure the proper execution of planned preventive maintenance (PPM) and reactive maintenance tasks.</li> <li >Prepare and review method statements and work permits for maintenance activities.</li> <li >Monitor work progress and verify the quality of completed work.</li> <li >Support the commissioning and handover processes for new installations.</li> <li >Ensure strict compliance with health, safety, and quality standards, including the proper use of PPE.</li> <li >Plan manpower, materials, and equipment required for maintenance operations.</li> <li >Monitor inventory levels and coordinate the replenishment of spare parts.</li> <li >Maintain accurate documentation of all maintenance activities.</li> <li >Prepare reports on operational performance and propose corrective actions as needed.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Technical Diploma (3-year program) in Electrical, Mechanical, HVAC, or a related engineering field.</li> <li >Minimum of 6–8 years of experience in Facilities Management or Operations &amp; Maintenance.</li> <li >At least 3 years of experience in a supervisory role managing maintenance teams.</li> <li >Proven experience with MEP systems in commercial or residential facilities.</li> <li >Demonstrated knowledge of planned preventive maintenance (PPM) systems.</li> <li >Good command of English communication skills.</li> </ul> <h3 >Preferred Experience</h3> <p >Candidates with experience in the following environments are highly preferred:</p> <ul > <li >Facilities Management companies</li> <li >Hospitals</li> <li >Airports</li> <li >Large commercial buildings</li> <li >Residential compounds</li> <li >Government facilities</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Jeddah and Makkah, Saudi Arabia, involving direct supervision of a technical team within a dynamic facilities management environment.</p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence. As a stewarding supervisor, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here’s what you’ll do during a typical day:</h4> <ul> <li><strong>Supervise daily back-of-house operations:</strong> Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations</li> <li><strong>Maintain cleanliness and organization:</strong> Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards</li> <li><strong>Support inventory and equipment needs:</strong> Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions</li> <li><strong>Support team performance and development:</strong> Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements</li> <li><strong>Monitor and report on performance metrics:</strong> Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements</li> <li><strong>Collaborate across teams:</strong> Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being</li> </ul> <h4>Core values</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Minimum qualifications</h4> <ul> <li>Middle school diploma equivalent or above</li> <li>At least 3 years of working experience in a 5-star category hotel</li> <li>Minimum of 2 years as a stewarding team leader in an international brand hotel</li> <li>Knowledgeable in HACCP</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>&nbsp;</p><p>Lead and manage daily human resources operations, supervise all HR procedures, ensuring compliance with labor laws and company policies, while developing and improving processes and increasing performance efficiency.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage human resources operations and supervise the team.</li><li>Oversee recruitment, personnel affairs, payroll, and performance management.</li><li>Ensure compliance with the labor law and internal regulations.</li><li>Prepare and analyze performance indicators and HR reports.</li><li>Develop policies and procedures and improve operations.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Human Resources Management or Business Administration or related field.</li><li>Professional HR certifications are preferred.</li></ul><p><strong>Experience:</strong></p><ul><li>At least <strong>10 years</strong> of experience in HR, including supervisory or leadership experience in operations management.</li></ul><p>&nbsp;</p>

<div dir="rtl"><h3 >About the Role</h3> <p >توترندي is seeking a <strong >Social Media Account Specialist</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This contract role involves professionally managing the company's social media accounts, enhancing our digital presence, and engaging with our audience to achieve marketing objectives through strategic content planning and performance monitoring.</p> <h3 >Key Responsibilities</h3> <ol > <li >Manage company accounts across various social media platforms, including Instagram, X, TikTok, Snapchat, Facebook, and LinkedIn.</li> <li >Prepare and execute monthly content plans aligned with marketing objectives.</li> <li >Write and draft marketing and advertising content consistent with the brand's identity.</li> <li >Schedule and publish content at optimal times.</li> <li >Respond to messages, comments, and inquiries, and forward sales opportunities to the sales team when necessary.</li> <li >Monitor audience engagement and actively work to increase participation rates.</li> <li >Coordinate with the design and editing teams to produce professional content.</li> <li >Propose creative ideas for marketing campaigns and seasonal events.</li> <li >Monitor current trends and leverage them to benefit the brand.</li> <li >Monitor competitor performance and analyze their strategies.</li> <li >Prepare weekly and monthly performance reports covering follower growth, engagement rate, reach, impressions, message/inquiry volume, and post performance.</li> <li >Monitor and respond to customer reviews professionally.</li> <li >Ensure adherence to the company's visual identity and communication style.</li> <li >Collaborate with the paid advertising team to enhance campaign results.</li> <li >Suggest contests, offers, and activities to boost engagement and sales.</li> <li >Monitor and coordinate with influencers for marketing campaigns.</li> <li >Archive and organize photos, videos, and published content.</li> <li >Submit reports and recommendations to management to improve digital performance.</li> </ol> <h3 >Required Qualifications</h3> <ul > <li >Bachelor's degree in Marketing, Media, Business Administration, or a related field.</li> <li >1-3 years of experience in social media account management.</li> <li >Proficiency in content management and scheduling tools.</li> <li >Excellent content writing skills in Arabic, with familiarity with English.</li> <li >Ability to analyze data and extract Key Performance Indicators (KPIs).</li> <li >Strong communication, organizational, and time management skills.</li> </ul> <h3 >Essential Skills</h3> <ul > <li >Creativity and innovation.</li> <li >Marketing content writing.</li> <li >Digital community management.</li> <li >Performance analysis and reporting.</li> <li >Knowledge of social media platform algorithms.</li> <li >Ability to work effectively within a team.</li> <li >Problem-solving and decision-making capabilities.</li> <li >Attention to detail.</li> <li >Photography and editing skills.</li> </ul> <h3 >Performance Metrics (KPIs)</h3> <ul > <li >Increase in targeted followers.</li> <li >Growth in engagement rate.</li> <li >Increase in messages and inquiries.</li> <li >Customer response speed.</li> <li >Growth in reach and views.</li> <li >Increase in website or e-commerce store visits.</li> <li >Number of leads generated from social media platforms.</li> <li >Adherence to publishing plan and deadlines.</li> <li >Content quality and alignment with brand identity.</li> <li >Achievement of marketing and sales objectives through social media channels.</li> </ul> <h3 >Application Information</h3> <p >Salary for this position will be disclosed during the interview process. We invite qualified candidates to apply.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Develop and implement training strategies aligned with organizational and operational goals.</li><li>Lead the design and enhancement of driver training programs focused on technical, behavioral, customer service, and safety competencies.</li><li>Monitor training effectiveness through KPIs, analytics, and reporting dashboards.</li><li>Drive continuous improvement initiatives to enhance service quality, driver performance, and customer satisfaction.</li><li>Ensure all training programs comply with operational, regulatory, and QHSE standards.</li><li>Manage daily training operations and ensure timely delivery of scheduled training sessions.</li><li>Conduct driver assessments, evaluations, and certification programs.</li><li>Oversee remedial training initiatives based on driver performance data and operational feedback.</li><li>Maintain accurate training documentation, reporting, and compliance records.</li><li>Collaborate with internal stakeholders to ensure training outcomes positively impact operational performance.</li><li>Support onboarding and capability-building initiatives for new drivers and operational teams.</li><li>Coach, mentor, and guide trainers and drivers to enhance professional behavior and service standards.</li><li>Provide ongoing feedback and development support to improve driver engagement and competency.</li><li>Address conduct, safety, and customer service concerns through structured coaching interventions.</li><li>Foster a high-performance learning culture within the organization.</li><li>Identify training gaps through operational insights and performance metrics.</li><li>Lead initiatives to modernize learning methodologies and improve training effectiveness.</li><li>Conduct post-training audits and observations to ensure successful implementation of learning outcomes.</li><li>Recommend improvements in training content, delivery methods, and operational processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in any relevant discipline.</p></li><li><p>Train the Trainer Certification preferred.</p></li><li><p>7–14 years of experience in training within taxi, mobility, transport, or logistics industries.</p></li><li><p>Prior experience managing driver training programs and performance management initiatives.</p></li><li><p>Experience handling operational training in Saudi Arabia or GCC markets is highly preferred.</p></li><li><p>Strong understanding of adult learning principles and training methodologies.</p></li><li><p>Strong knowledge of taxi/mobility operations within KSA and the Makkah region.</p></li><li><p>Expertise in curriculum design, training delivery, and performance management.</p></li><li><p>Excellent communication, stakeholder management, and leadership skills.</p></li><li><p>Strong analytical and reporting capabilities.</p></li><li><p>Proficiency in MS Office tools including Excel, PowerPoint, Outlook, and LMS platforms.</p></li><li><p>Languages Required: English, Urdu, Hindi, and Arabic.</p></li><li><p>Positive, agile, professional, and solution-oriented mindset.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations &amp; Strategy:</p><ul><li>Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives.</li><li>Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services.</li><li>Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations.</li><li>Establish departmental objectives, operational procedures and service standards that promote operational excellence.</li><li>Continuously evaluate and improve housekeeping processes, productivity and service delivery.</li><li>Ensure readiness during peak occupancy periods, major events.</li></ul><p>Guest Experience &amp; Luxury Standards:</p><ul><li>Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas.</li><li>Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise.</li><li>Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance.</li><li>Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests.</li><li>Promote personalized service through attention to detail and proactive guest engagement.</li><li>Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</li></ul><p>Quality Assurance &amp; Compliance:</p><ul><li>Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements.</li><li>Conduct regular inspections of guestrooms, public areas and back-of-house facilities.</li><li>Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations.</li><li>Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance.</li><li>Lead departmental readiness for quality audits and inspections.</li></ul><p>Laundry, Linen &amp; Asset Management:</p><ul><li>Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen.</li><li>Develop effective linen management strategies to optimize inventory and reduce losses.</li><li>Monitor linen quality, replacement cycles and operating costs.</li><li>Ensure housekeeping equipment is properly maintained and replaced as required.</li><li>Implement effective inventory control procedures for operating supplies and equipment.</li></ul><p>Financial &amp; Operational Performance:</p><ul><li>Prepare and manage the departmental budget, forecasts and capital expenditure plans.</li><li>Monitor payroll, productivity, staffing levels and departmental expenses.</li><li>Identify opportunities to improve operational efficiency while maintaining luxury service standards.</li><li>Optimize labor scheduling based on occupancy forecasts and operational requirements.</li><li>Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness.</li><li>Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</li></ul><p>Team Leadership &amp; Talent Development:</p><ul><li>Lead, motivate and develop a high-performing housekeeping leadership team.</li><li>Foster a culture of collaboration, accountability and continuous improvement.</li><li>Recruit, train and retain talented Heartists while promoting employee engagement.</li><li>Develop succession plans and identify future departmental leaders.</li><li>Conduct regular coaching, performance evaluations and career development discussions.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Front Office to optimize room readiness and guest satisfaction.</li><li>Work with Engineering to ensure preventive maintenance programs support guestroom quality.</li><li>Support Food &amp; Beverage and Events teams during major functions and VIP events.</li><li>Coordinate with Talent &amp; Culture to ensure workforce planning and training objectives are achieved.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</li><li>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</li><li>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</li><li>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</li><li>Excellent communication, leadership and stakeholder management skills.</li><li>Proficiency in hotel property management systems and housekeeping technologies.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations &amp; Strategy: Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives. Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services. Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations. Establish departmental objectives, operational procedures and service standards that promote operational excellence. Continuously evaluate and improve housekeeping processes, productivity and service delivery. Ensure readiness during peak occupancy periods, major events.</p><p>Guest Experience &amp; Luxury Standards: Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas. Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise. Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance. Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests. Promote personalized service through attention to detail and proactive guest engagement. Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</p><p>Quality Assurance &amp; Compliance: Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements. Conduct regular inspections of guestrooms, public areas and back-of-house facilities. Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations. Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance. Lead departmental readiness for quality audits and inspections.</p><p>Laundry, Linen &amp; Asset Management: Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen. Develop effective linen management strategies to optimize inventory and reduce losses. Monitor linen quality, replacement cycles and operating costs. Ensure housekeeping equipment is properly maintained and replaced as required. Implement effective inventory control procedures for operating supplies and equipment.</p><p>Financial &amp; Operational Performance: Prepare and manage the departmental budget, forecasts and capital expenditure plans. Monitor payroll, productivity, staffing levels and departmental expenses. Identify opportunities to improve operational efficiency while maintaining luxury service standards. Optimize labor scheduling based on occupancy forecasts and operational requirements. Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness. Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</p><p>Team Leadership &amp; Talent Development: Lead, motivate and develop a high-performing housekeeping leadership team. Foster a culture of collaboration, accountability and continuous improvement. Recruit, train and retain talented Heartists while promoting employee engagement. Develop succession plans and identify future departmental leaders. Conduct regular coaching, performance evaluations and career development discussions.</p><p>Cross-Functional Collaboration Collaborate closely with Front Office to optimize room readiness and guest satisfaction. Work with Engineering to ensure preventive maintenance programs support guestroom quality. Support Food &amp; Beverage and Events teams during major functions and VIP events. Coordinate with Talent &amp; Culture to ensure workforce planning and training objectives are achieved.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</p><p>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</p><p>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</p><p>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</p><p>Excellent communication, leadership and stakeholder management skills.</p><p>Proficiency in hotel property management systems and housekeeping technologies.</p><p>Fluent in English; Arabic is an advantage.</p><p></p></section>

<p>Housekeeping is the heart of the hotel, and first impressions matter. As a Room Attendant at Raffles Makkah Palace , you will play a vital role in creating memorable experiences for every guest by ensuring that guest rooms are clean, comfortable, and welcoming. Your attention to detail and commitment to maintaining the highest standards of cleanliness and luxury will enhance the guest experience and inspire our guests to return.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>Basic English skills are a must.</li><li>Strong passion for the Hospitality Field.</li><li>Excellent interpersonal and communication skills.</li><li>A team player who works collaboratively, contributes positively, and proactively supports colleagues.</li><li>Ability to work a flexible roster depending on departmental needs.</li><li>Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>HR Business Partnering</strong></p><ul><li><p>Partner with business leaders to align HR strategy with business objectives.</p></li><li><p>Support organizational design, workforce planning, and talent development initiatives.</p></li><li><p>Provide guidance to managers on employee relations, performance management, and HR policies.</p></li><li><p>Drive employee engagement, culture, and retention initiatives.</p></li></ul><p><strong>Talent Acquisition &amp; Saudization</strong></p><ul><li><p>Manage end-to-end recruitment for operational and corporate roles.</p></li><li><p>Develop Saudization hiring strategies and ensure compliance with local labor regulations.</p></li><li><p>Build talent pipelines and manage relationships with recruitment agencies and job portals.</p></li><li><p>Support onboarding and workforce planning for expansion projects.</p></li></ul><p><strong>HR Operations &amp; Compliance</strong></p><ul><li><p>Ensure compliance with Saudi labor law, GOSI, contracts, and HR policies.</p></li><li><p>Oversee payroll inputs, employee records, HR systems, and documentation.</p></li><li><p>Manage employee lifecycle including onboarding, transfers, promotions, and exit processes.</p></li><li><p>Handle employee relations issues and disciplinary procedures.</p></li></ul><p><strong>Performance Management &amp; Learning</strong></p><ul><li><p>Support performance management processes and annual reviews.</p></li><li><p>Identify training needs and coordinate training and development programs.</p></li><li><p>Work with leadership on succession planning and talent development.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Human Resources, Business Administration, or related field.</p></li><li><p>6+ years of HR experience, preferably in Saudi Arabia.</p></li><li><p>Strong knowledge of <strong>Saudi Labor Law, Saudization, and HR operations</strong>.</p></li><li><p>Experience in HR business partnering and recruitment.</p></li><li><p>Strong stakeholder management and communication skills.</p></li><li><p>Arabic speaking is preferred.</p></li><li><p>Experience in mobility, logistics, transportation, or large workforce environments is a plus.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan and direct development strategies and institutional activities within the organization to enhance institutional efficiency and employee performance. Location: Makkah, Saudi Arabia Key Responsibilities: Shape the organizational culture and work environment, engage employees in organizational affairs, and strengthen commitment and loyalty levels. Manage daily operations, ensure optimal resource allocation, and oversee activities related to employee planning, development, and training to enhance their efficiency. Guide and support managers in planning and implementing institutional change processes. Monitor departmental performance and conduct periodic operational evaluations. Establish policies and procedures to support the organization and oversee their implementation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration or a related field. Minimum of 10 years of experience as Business Development in the relevant functional scope within the hospitality and Hajj/Umrah sector. Strong experience in developing and executing strategic business development plans. Extensive knowledge of the Saudi hospitality market, particularly in Makkah and the Holy Sites. Strong understanding of Hajj and Umrah operational cycles, seasonality, and pilgrim service requirements. Proven ability to identify and secure new business opportunities, partnerships, and strategic alliances. Experience in managing key accounts and building long-term relationships with stakeholders. Strong expertise in market research, competitor analysis, and feasibility studies. Experience in developing and presenting business proposals and investment cases to senior leadership. Strong negotiation and contract management skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Department: Revenue Management &amp; Reservations</span></p><p>Reports To: Director of Revenue Management</p><p>Location: M venpick Hotel &amp; Residence Hajar Tower Makkah</p><p>Hotel Brand: M venpick by Accor</p><p>Position Summary</p><p>The Director of Reservations is responsible for leading the Reservations Department and ensuring the effective management of room reservations, inventory control, and reservation systems to maximize conversion, optimize room availability, and deliver exceptional service. The role works closely with the Director of Revenue Management, Sales, Front Office, Revenue, and Distribution teams to ensure reservation accuracy, inventory integrity, and seamless guest experiences, particularly during high-demand periods including Hajj, Ramadan, and Umrah.</p><p><b>Key Responsibilities</b></p><p>Reservations Operations</p><ul><li>Lead and manage the daily operations of the Reservations Department.</li><li>Ensure all reservations are processed accurately and within brand standards.</li><li>Maintain reservation quality, guest communication, and response times.</li><li>Supervise reservation team and ensure service excellence.</li><li>Monitor reservation queues and booking turnaround times.</li><li>Handle VIP, group, and complex reservation requests.</li><li>Ensure reservation policies are consistently followed.</li></ul><p>Inventory &amp; Availability Management</p><ul><li>Manage room inventory in coordination with the Revenue Management team.</li><li>Ensure room availability is accurately reflected across all booking channels.</li><li>Monitor room allocation, restrictions, stop-sell periods, and overbooking levels.</li><li>Coordinate room releases during Hajj, Ramadan, and peak demand periods.</li><li>Ensure rate codes, packages, and promotions are loaded correctly.</li></ul><p>Distribution Systems</p><ul><li>Ensure accurate setup and maintenance of Opera PMS and Accor reservation systems.</li><li>Coordinate with Distribution and Revenue teams regarding channel connectivity.</li><li>Monitor reservation interfaces and system performance.</li><li>Ensure reservation data integrity across all systems.</li></ul><p>Revenue Support</p><ul><li>Support the Director of Revenue Management in implementing approved pricing strategies.</li><li>Monitor pickup trends and booking pace.</li><li>Prepare daily reservation and pickup reports.</li><li>Identify unusual booking patterns and communicate them promptly.</li><li>Assist with forecasting by providing reservation insights and booking trends.</li></ul><p>Team Leadership</p><ul><li>Recruit, train, coach, and develop the Reservations team.</li><li>Conduct performance evaluations and continuous coaching.</li><li>Ensure compliance with Accor brand standards.</li><li>Build a high-performing, guest-focused reservations team.</li></ul><p>Cross Functional Collaboration</p><ul><li>Work closely with Front Office to ensure room readiness and arrival planning.</li><li>Coordinate with Sales regarding group blocks and contracted allocations.</li><li>Support Finance with reservation audits when required.</li><li>Collaborate with Marketing regarding promotional offers and campaigns.</li></ul><p>Reporting</p><ul><li>Prepare daily pickup reports.</li><li>Produce weekly reservation performance reports.</li><li>Monitor booking pace against forecast.</li><li>Track reservation conversion.</li><li>Analyze booking source performance.</li><li>Monitor cancellations and no-show trends.</li></ul><p>Enjoy discounted Heartist rates across Accor s global network of 5,600 properties and 10,000 food &amp; beverage venues.</p><p>Access continuous learning and development through Accor s Revenue Management Academy and leadership programs.</p><p>Opportunity to grow your career globally across 45+ Accor brands in over 110 countries.</p><p>Work with industry-leading tools including the IDeaS Revenue Management Platform .</p><p>Be part of one of Makkah s most iconic hotels, serving guests from all over the world.</p><p>Why work for Accor?</p><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Hotel Management, Business, or related field.</li><li>3 5 years of experience in revenue and reservation management roles within a luxury or upper-upscale hotel environment (Accor experience preferred).</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li><li>Experience with IDeaS Revenue Management System and Opera PMS highly desirable.</li><li>In-depth knowledge of online distribution channels, OTA management, and dynamic pricing models.</li><li>Excellent communication, presentation, and collaboration skills.</li><li>Fluent in English ; proficiency in Arabic is an advantage.</li><li>High level of integrity, attention to detail, and ability to perform under pressure especially during peak seasons.</li></ul><p></p></section>