Admin Assistant Jobs

ROLE PURPOSEThe role holder is responsible for lead and execute the digital transformation agenda for Saudi Ground Services (SGS), directly tied to the company’s digital airport strategy. it bridges executive priorities with on-the-ground operations by ensuring technology, processes, and people are aligned for measurable outcomes. ROLES & RESPONSIBILITIESStrategic Work on translate CEO/Executive priorities into a digital roadmap tied to SGS’s Digital Airport strategy Define future-state digital processes for ground handling (turnaround, baggage, service capture/billing, rostering, mobile workforce). Set measurable outcomes on time delivery %, adoption %, SLA uplift, turnaround time reduction, cost/productivity gains, and ROI. Develop and manage vendor strategy by selecting, guiding, and monitoring technology partners, ensuring SOWs, SLAs, and performance measures support accelerated delivery. Manage budget and resourcing by proposing operation digital transformation allocations, optimizing spend, and securing critical internal and external skills to mitigate delivery risks. Operational Oversee a light PMO framework within Operations Digital Transformation, including stage gates, risk and issue management, RAID, and benefits tracking, to secure timely and cost-effective delivery. Ensure alignment with enterprise architecture by defining standards for system integrations, APIs, and data across platforms (Inform, EPG, SAP, DCS, Wake Cap, IoT, AI/RPA, etc.) Lead cross-functional collaboration with operations, HR, finance, commercial, tech services, and airline partners to ensure alignment and effective delivery Lead change initiatives by sponsoring structured communication and training plans to drive adoption at stations, while fostering a digital-first culture. Drive end-to-end execution of airport digital initiatives from inception through design, build, testing, cutover, and hyper care to ensure seamless delivery Manage integrations across Inform, EPG, SAP, DCS, Wake Cap/IoT, mobility apps, and analytics to ensure data quality and real-time flows. Run weekly executive stand-ups, resolve dependencies, and escalate vendor or internal delays with clear ownership and deadlines. Apply delivery standards including definition of done, test coverage, UAT sign-off, cybersecurity hardening, and operational readiness before go-live. Build dashboards for turnaround, baggage, resource utilization, and billing accuracy, and use insights to enhance processes. Provide SOPs, admin guides, DR/BCP steps, and support models, ensuring smooth transition of responsibilities. Measure post-go-live outcomes on efficiency, SLA, cost, and customer experience against the business case, and take corrective action when needed. Ensure releases comply with NCA, SDAIA, and GACA controls, pass security scans, and remain audit-ready with evidence. Capture lessons learned from each release and maintain a backlog of enhancements for rapid improvement cycles. People Management Manage outsourced delivery teams by setting clear performance measures, ensuring compliance with SGS standards, and securing accountability on SLAs and KPIs. Drive effective collaboration between internal staff and outsourced resources to maintain seamless execution and knowledge transfer. Oversee vendor-managed employees’ onboarding, training, and day-to-day performance to ensure consistent service quality and cultural alignment JOB REQUIREMENTSQUALIFICATIONSMinimum Education Required Bachelor’s degree in computer science, Computer Engineering, Information Technology, or equivalent MBA is a plus Professional Certifications Required Not required EXPERIENCE Years of experience Minimum of 10 years of relevant experience with at least 5 years of experience in a managerial role.

???? We're Hiring: MIU MIU Store Managerial Opportunities???? Employment Type: Full-Time???? Level: Assistant Store Manager, Store Manager & Senior Store Management We are seeking passionate, customer-focused, and results-driven retail leaders to join our MIU MIU boutique management team. As part of one of the world's most prestigious luxury fashion brands, you will play a key role in delivering an exceptional client experience, driving business performance, leading high-performing teams, and upholding the brand's values of creativity, craftsmanship, and excellence.???? Key Responsibilities Lead and inspire the boutique team to achieve sales targets and deliver outstanding business performance. Provide an exceptional luxury client experience through personalized service and relationship building. Drive client acquisition, retention, and loyalty by developing long-term relationships with VIP and high-value customers. Coach, mentor, and develop team members to enhance product knowledge, client engagement, and sales performance. Monitor daily boutique operations, ensuring excellence in customer service, visual merchandising, and operational standards. Analyze sales performance, KPIs, and business trends to identify opportunities for growth. Ensure inventory accuracy, stock management, and effective loss prevention practices. Partner with regional management to implement sales strategies and business initiatives. Recruit, onboard, and develop top retail talent while fostering a collaborative and high-performance culture. Ensure compliance with company policies, luxury retail standards, and operational procedures. Represent the MIU MIU brand with professionalism, integrity, and a passion for luxury fashion. Maintain boutique presentation to reflect the highest standards of the brand image and customer experience.✅ Requirements Proven experience in a managerial role within luxury retail, premium fashion, jewelry, watches, beauty, or lifestyle brands. Strong track record of achieving and exceeding sales and boutique performance targets. Passion for luxury fashion, styling, and delivering exceptional customer experiences. Excellent leadership, coaching, and people development skills. Strong clienteling experience with the ability to build lasting customer relationships. Outstanding communication, interpersonal, and presentation skills. Strong commercial awareness and ability to analyze sales performance and business opportunities. Ability to thrive in a fast-paced, customer-focused retail environment. Flexibility to work retail hours, including weekends and public holidays. Bachelor's degree or equivalent retail management experience is preferred. Proficiency in retail POS systems and Microsoft Office is an advantage.???? What We Offer Opportunity to build your career with one of the world's leading luxury fashion houses. Exposure to an international luxury retail environment and iconic designer collections. Career progression opportunities into Senior Store Manager, Area Manager, Retail Manager, Regional Retail Manager, or Corporate Retail Leadership roles. Comprehensive training, leadership development, and ongoing learning opportunities. A collaborative, inclusive, and performance-driven workplace culture. Competitive compensation, attractive performance incentives, employee benefits, and luxury retail career development.

Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.<br><br>At Sofitel Shahd Al Madinah our Guests experience profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br><br><br>Job Description<br><br>We are seeking an enthusiastic and experienced Assistant Restaurant Manager to join our team in Madinah, Saudi Arabia. As a key member of our management team, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and contributing to the overall success of our restaurant.<br><br>Assist the Restaurant Manager in supervising daily operations and maintaining smooth service Lead and motivate staff to uphold high standards of food quality and customer service Manage inventory, place orders, and implement cost control measures to maximize profitability Handle customer inquiries, feedback, and complaints professionally and efficiently Ensure compliance with food safety regulations and maintain a clean, safe working environment Participate in menu planning and implementation of new initiatives Assist in staff scheduling, training, and performance evaluations Step in for the Restaurant Manager when necessary, demonstrating strong leadership skills Collaborate with kitchen staff to ensure timely and quality food preparation Analyze sales data and suggest improvements to increase revenue Foster a positive and collaborative work environment<br><br>Qualifications<br><br>Saudi nationality required Previous experience in restaurant management or a supervisory role in the food service industry Proficiency in restaurant management software and Point of Sale (POS) systems Strong leadership and team management skills Excellent customer service and interpersonal skills Proven ability to multitask and make decisions in a fast-paced environment Solid understanding of inventory management and cost control Strong problem-solving and conflict resolution abilities Excellent communication skills in both Arabic and English Bachelor's degree in Hospitality Management or related field preferred Food Safety Certification required Knowledge of Saudi Arabian cuisine and dining customs Familiarity with local food safety regulations Flexibility to work evenings, weekends, and holidays as needed

About BSF:<br>Banque Saudi Fransi (BSF) is a leading financial institution built on a bold vision, to merge Saudi leadership with international standards, from day one, we have gone beyond conventional banking empowering ambition, enabling growth, and shaping lasting legacies. Apply and Be part of a dynamic team that empowers progress for individuals, businesses, and society.<br>BSF Values: <br>We are BSF - Always putting the needs of our people, customers, shareholders and society ahead of our own personal agenda. We are a community that we defend and protect, always. True to ourselves, always - We are honest with one another, even at the risk of temporary disharmony. It is never personal. Us before me - We put ideas before ego and leverage the expertise of others. Keep it simple - We strive to make everything we do as simple as possible. We set our people up for success and then get out of their way. We only need to be asked one. We own it. Winning is fun - We seek to be number one in the hearts and minds of our people, customers and shareholders. We have limitless ambition and the drive to win. Think big, act quick - We think long-term in our decisions, but we make them quickly and have a bias towards action<br>Location: Riyadh, Saudi Arabia<br>Your Key Responsibilities:<br>Will be responsible to the building of all customer experience insights and reports within the bank covering the internal KPIs and external voice of customer related Build and manage the Customer experience Dashboards to be presented based on the different levels of the organizations Conduct multiple analysis and adhoc research to cover the customer satisfaction and operational Insights to represent the value of CXFamiliar with data analytics tools and techniques where he can create analysis and dashboards from scratch Manage the Market Research and Mystery shopping activity across bank for both Personal and wholesale banking Define needed surveys and questionnaires to be measured across different customer’s segments and personas Reporting to the senior manager of Customer Experience insights, you will be the focal point for all CX Champions across the Bank and will be accountable for their understanding and execution of their responsibilities. Coordinate with Business Lines in developing initiatives that address most relevant levers of enhancing CX, and support BLs in the Closed Loop Feedback (huddles, call backs, etc.) and escalation processes Ensure consistency and quality across the CX dashboards and researches Ensure delivery of all change initiatives across the Bank related to CXFollow-up on initiatives related to enhancing CX across all Bank Channels Ensure timely delivery and project goals are being met Eliminate roadblocks or escalate them to the CX Committee Present progress of initiatives in all CX forums Report progress to the Head of Group Customer Experience, including health checks on the CX program and on-going initiatives Co-ordinate business line CX initiatives, measure progress against targets, success and advocacy Ensure consistency and quality in the business lines across inner and outer loop processes Support follow-up and escalation process for closed loop feedback Review call-back reports and support huddles and coaching when needed Facilitate cross-functional initiatives and collaboration while clearing and roadblocks Oversee the global CX training program development Design training and motivational initiatives to drive customer advocacy in the bank’s employees Coordinate with HR to include NPS in introduction training Communicate bank’s goals and success stories with regards to NPSCX program updates and news Effective CLF management by the front line and celebrating CX champions Collaborate with Business Line heads to identify, develop & meet professional development requirements Conduct tailored training for the branch staff on topics related to the CX program Circulate memos related to the CX program based on input from the team Team Management: Operation, Lead, motivation and performance<br>Qualifications & Experience:<br>Bachelor in Business Administration (or similar admin program) Minimum 5 years of experience in a similar role in a banking environment Being a ‘banker’ will be an advantage, but is by no means critical<br>Knowledge & Skills:<br>Good level of understanding of customer experience strategy and objectives Strong program management skills and organizational skills essential to manage several projects Structured communication and persuasion skills required to move departments and people to action Exceptional analytical skills, high energy and motivational drive will be wording that others will have used to describe you. Data-driven mentality and a sound business judgement through strong analytical thinking. Ability to priorities competing demands efficiently. Strong planning and organizational skills Whilst speaking Arabic will take you places here, fluency in English is a must. Highly customer-centric with a passion to deliver a best-in-class customer experience High levels of personal and professional integrity A positive, self-sufficient individual with excellent communication skills, intellect and energy Very sound judgment and business instinct with a desire to challenge traditional thinking Ability to admit when you are wrong and learn from it – ready to share news, no matter how bad you think it is Determined to succeed, high energy with humility and a strong personal drive A collaborative working style. A very strong work ethic and a focus on customer delivery Knowledge of Tableau and Power BIVOC tools and system knowledge Proficient in Excel, SPSS, and relevant software<br>Are you ready to shape your future with confidence? Apply today

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>General Description of Role and Responsibilities:</p><p>• Developing and getting ratified department operating structure and department operating processes and</p><p>procedures based on the PMM processes and procedures.</p><p>• Ensuring Functional compliance for awarded contracts in the areas of:</p><p>o Performance</p><p>o Guarantees</p><p>o Invoicing and payment</p><p>o Change management</p><p>o Claims</p><p>o Preliminary and final handover</p><p>o Defects and warranty</p><p>o Close-out</p><p>• Maintaining functional responsibility for contract administrators assigned to Clusters and Business units.</p><p>• Assessing the capability of Client’s existing contracts staff and recommend appropriate roles and</p><p>responsibilities.</p><p><br></p><p>• Preparing the Contracts Management Section knowledge transfer program which includes comprehensive on-</p><p>the-job learning.</p><p><br></p><p>• Review change requests and claims and recommend for Approval.</p><p>• Supporting other departments with contracts formation and management services (i.e. templates for</p><p>consultants services contracts, General Engineering Services contracts, etc.).</p><p>• NWC’s consolidated list of approved contractors, consultants and suppliers.</p><p>• Support NWC in reviewing commercial part of the bid packages.</p><p>• Monitor the adherence of contract to the government and client’s contractual and procurement regulations.</p><p>• Ensure proper implementation of projects close out processes and procedure according to PMM.</p><p>• Review project suspension and withdrawal requests and recommend for approval.</p><p>• Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals</p><p>and Procedures within Hill International and ensures continued compliance with these requirements while</p><p>employed by Hill.</p><p>• Perform other duties as assigned by the line manager/supervisor.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications, Experience, Knowledge and Skills:</p><p>• Bachelor in engineering from an accredited university.</p><p>• Minimum 20 years’ experience in contracts management including overall responsibility for contract</p><p>management on large-scale projects.</p><p>• Experience with the Kingdom of Saudi Arabia procurement law .</p><p>• Direct experience of managing workload distribution, execution of work and personnel management. Formation</p><p>and administration of (sub) contracts: pre-qualification, compilation of bid requests, receipt of bids, bid</p><p>evaluation, award, monitoring contractor performance, back charges, resolution of claims and disputes.</p><p>• Technical and administrative knowledge of engineering/ construction industry contracting practices,</p><p>government and commercial procurement regulations and practices, policies, procedures and work practices.</p><p>• Demonstrated experience in pricing, contract law, contract drafting, administration and negotiation of change</p><p>orders, effective correspondence, planning and scheduling.</p><p>• Thorough knowledge of prime contracts management administration as well as (sub) contract formation and</p><p>administration, execution office and field procedures and documents relating to a multi discipline construction</p><p>project.</p><p>• Excellent verbal and written communication skills in both Arabic and English.</p><p>• Preferable Experience of working in KSA.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>​<b>About the Role</b></p><br><p>Enablon is seeking an experienced Enterprise Sales Executive to drive strategic growth across Saudi Arabia and the broader Middle East region.</p><br><p>This role focuses on selling complex enterprise software solutions across EHS, Operational Risk Management (ORM), ESG, and Control of Work into large industrial and government organizations including oil &amp; gas, utilities, chemicals, infrastructure, and giga-project environments.</p><br><p>The successful candidate will have a strong track record in enterprise hunting, executive engagement, and navigating complex multi-stakeholder sales cycles within the Saudi market.</p><br><p><b>Key Responsibilities</b></p><br><ul><li><p>Drive new business growth and strategic account expansion across Saudi Arabia</p><br></li><li><p>Develop and execute account strategies for large enterprise and government accounts</p><br></li><li><p>Build executive relationships across business, operations, HSE, risk, digital transformation, and IT stakeholders</p><br></li><li><p>Lead complex consultative sales cycles involving legal, procurement, security, and compliance requirements</p><br></li><li><p>Work closely with partners, system integrators, and cloud ecosystem players to generate and progress opportunities</p><br></li><li><p>Identify operational and business challenges and position Enablon solutions accordingly</p><br></li><li><p>Build and maintain qualified pipeline aligned with regional growth targets</p><br></li><li><p>Collaborate cross-functionally with presales, services, customer success, and partner teams</p><br></li><li><p>Maintain forecast accuracy and CRM discipline across opportunities</p><br></li></ul><p><b>Skills &amp; Experience</b></p><br><ul><li><p>10+ years experience in enterprise software sales within Saudi Arabia or GCC</p><br></li><li><p>Strong network and experience within oil &amp; gas, utilities, industrial, or government sectors</p><br></li><li><p>Proven ability to generate pipeline and close complex enterprise deals</p><br></li><li><p>Experience managing long consultative sales cycles with multiple stakeholders</p><br></li><li><p>Strong executive communication and negotiation skills</p><br></li><li><p>Experience working with SI/partner-led sales models</p><br></li><li><p>Arabic and English fluency strongly preferred</p><br></li><li><p>Experience with EHS, ORM, ESG, ERP, industrial software, or operational transformation solutions is highly preferred</p><br></li></ul><br><br><br><br><br><br><br><br><br>Our Interview Practices<p><i>To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.</i></p><br><p><i>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About BSF:<br>Banque Saudi Fransi (BSF) is a leading financial institution built on a bold vision, to merge Saudi leadership with international standards, from day one, we have gone beyond conventional banking empowering ambition, enabling growth, and shaping lasting legacies. Apply and Be part of a dynamic team that empowers progress for individuals, businesses, and society.<br>BSF Values: <br>We are BSF - Always putting the needs of our people, customers, shareholders and society ahead of our own personal agenda. We are a community that we defend and protect, always. True to ourselves, always - We are honest with one another, even at the risk of temporary disharmony. It is never personal. Us before me - We put ideas before ego and leverage the expertise of others. Keep it simple - We strive to make everything we do as simple as possible. We set our people up for success and then get out of their way. We only need to be asked one. We own it. Winning is fun - We seek to be number one in the hearts and minds of our people, customers and shareholders. We have limitless ambition and the drive to win. Think big, act quick - We think long-term in our decisions, but we make them quickly and have a bias towards action<br>Location: Riyadh, Saudi Arabia<br>Your Role will focus on: <br>The Executive Office Manager is responsible for overseeing the day-to-day operations of the Executive Office, coordinating executive priorities, monitoring the implementation of strategic initiatives and key decisions, and ensuring effective communication and collaboration across the organization.<br>Your Key Responsibilities:<br>Provide technical, specialist and/or non-standard clerical/administrative services within a department or functional area in order to support the provision of business activities or services. These jobs are either involved in carrying out general administrative/clerical work which requires an experiential understanding of information processes (but no financial process or functional knowledge) and support a senior executive in the management of his/her affairs. Process Departmental documentation and information from a variety of sources in order to support ongoing business activities. Collate, extract and/or summarize data and produce standard reports, schedules, summaries and letters, seeking additional information where necessary, to support ongoing business activities. Identify and undertake initial investigations into data discrepancies in order to correct errors and ensure the highest standards of data accuracy. Carry out ad hoc project work as required, involving internal and/or external liaison, within set guidelines provided by the Supervisor. Liaise with internal customers and/or external agencies on the telephone and/or in writing in order to exchange information, clarify facts and resolve queries and/or problems. Schedule appointments, co-ordinate complex travel and accommodation arrangements and produce itineraries as required which optimise the use of management time Implement appropriate filing and data retrieval systems in order to ensure ease of access to up-to-date information at all times. May troubleshoot and/or provide technical guidance and support to less experienced colleagues in order to support their development and ensure uninterrupted support to ongoing business activities<br>Qualifications & Experience:<br>Diploma or bachelor's degree Minimum 1 year of experience<br>Knowledge & Skills:<br>PC literate with knowledge of standard office software applications. Report writing skills. Good English & Arabic language skills. Ability to work as part of a team. Good Communication skills – written & verbal. Comprehensive knowledge and understanding of relevant Departmental administrative/clerical procedures and their importance to the overall functioning of the department. Good understanding of Departmental business activities or services.<br>Are you ready to shape your future with confidence? Apply today

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About the Role We are looking for a forward-thinking CX Manager who doesn't just manage customer experience . You will own the end-to-end experience for both learners and teachers on our platform, leveraging AI tools to automate, personalize, and continuously improve every touchpoint. Key Responsibilities AI-Powered Operations Deploy and manage AI chatbots and virtual assistants to handle Tier-1 support at scale Use AI tools (e.g. Intercom, Zendesk AI, Freshdesk AI) to automate ticket routing, resolution, and follow-ups Build intelligent escalation flows that blend automation with human support Data & Insights Monitor CX metrics (CSAT, NPS, FRT, AHT, resolution rate) through real-time dashboards Use AI analytics to identify friction points, churn signals, and satisfaction trends Translate data into actionable improvements across the user journey Team Leadership Lead and coach a team of CX agents, setting clear KPIs and quality standards Design AI-assisted QA frameworks to evaluate agent performance at scale Build a culture of continuous improvement driven by data Cross-functional Collaboration Partner with Product to feed customer insights into roadmap decisions Work with Supply/Operations to resolve teacher-side issues impacting learner experience Collaborate with Marketing on retention and re-engagement campaigns Requirements4–6 years in customer experience, with at least 2 years in a leadership role Hands-on experience with AI-powered CX tools (Intercom, Zendesk, Freshdesk, or similar) Strong analytical mindset — comfortable with dashboards, funnels, and cohort analysis Experience in a marketplace, EdTech, or tech platform is a strong plus Familiarity with prompt engineering or AI workflow automation is a plus Bilingual: Arabic & English

About the Role We are looking for a forward-thinking CX Manager who doesn't just manage customer experience . You will own the end-to-end experience for both learners and teachers on our platform, leveraging AI tools to automate, personalize, and continuously improve every touchpoint. Key Responsibilities AI-Powered Operations Deploy and manage AI chatbots and virtual assistants to handle Tier-1 support at scale Use AI tools (e.g. Intercom, Zendesk AI, Freshdesk AI) to automate ticket routing, resolution, and follow-ups Build intelligent escalation flows that blend automation with human support Data & Insights Monitor CX metrics (CSAT, NPS, FRT, AHT, resolution rate) through real-time dashboards Use AI analytics to identify friction points, churn signals, and satisfaction trends Translate data into actionable improvements across the user journey Team Leadership Lead and coach a team of CX agents, setting clear KPIs and quality standards Design AI-assisted QA frameworks to evaluate agent performance at scale Build a culture of continuous improvement driven by data Cross-functional Collaboration Partner with Product to feed customer insights into roadmap decisions Work with Supply/Operations to resolve teacher-side issues impacting learner experience Collaborate with Marketing on retention and re-engagement campaigns Requirements4–6 years in customer experience, with at least 2 years in a leadership role Hands-on experience with AI-powered CX tools (Intercom, Zendesk, Freshdesk, or similar) Strong analytical mindset — comfortable with dashboards, funnels, and cohort analysis Experience in a marketplace, EdTech, or tech platform is a strong plus Familiarity with prompt engineering or AI workflow automation is a plus Bilingual: Arabic & English

‏⁦العنوان الوظيفي: مدير مراجعة وتدقيق حسابات (Audit Manager)الموقع: الرياض، المملكة العربية السعودية (دوام كامل)عن المكتب:مكتب محاسبة قانوني واعد ومصرح في مدينة الرياض، يسعى لاستقطاب كفاءة مهنية مميزة لقيادة أعمال المراجعة والتدقيق، والإشراف على الجوانب التشغيلية وبناء بيئة عمل احترافية تلتزم بأعلى معايير الجودة المحلية والدولية.المهام والمسؤوليات الرئيسية:التخطيط والإشراف الكامل على ملفات المراجعة الخارجية من البداية وحتى إعداد المسودات النهائية.توجيه وإدارة فرق العمل الميدانية ومراجعة أوراق العمل (Working\ Papers) والتأكد من اكتمال أدلة المراجعة.ضمان الالتزام التام بمعايير المراجعة الدولية (ISA) والمعايير الدولية للتقرير المالي (IFRS).دراسة الحالات المحاسبية المعقدة ومناقشتها مع الإدارة العليا للمكتب والعملاء.إعداد مسودات القوائم المالية وتقارير المراجعة ورفعها للمحاسب القانوني للاعتماد النهائي.الشروط والمؤهلات المطلوبة:خبرة عمل لا تقل عن 7 إلى 10 سنوات في مكاتب مراجعة خارجية ( خبرة سابقة المكاتب الإقليمية الكبرى بالسوق السعودي).معرفة عميقة بالأنظمة واللوائح المحلية (هيئة الزكاة والضريبة والجمارك، وزارة التجارة، وقانون الشركات).مهارات قيادية وتواصل ممتازة، وقدرة على إدارة المشاريع وضغط العمل في مواسم الميزانيات.إجادة للغتين العربية والإنجليزية (تحدثاً وكتابة).شهادة مهنية (SOCPA / ACCA / CPA) تعتبر ميزة إضافية قوية.المزايا المالية:راتب أساسي مجزٍ ومحدد حسب الخبرة الكافية بالسوق السعودي.حافز جودة: عمولة على جودة وإنجاز ملف المراجعة.حافز تطوير الأعمال: عمولة عن كل عميل جديد يتم استقطابه للمكتب بجهد شخصي.للتقديم، يرجى إرسال السيرة الذاتية عبر لينكد إن مع الإجابة على أسئلة التصفية.<br>Job Title: Audit Manager Location: Riyadh, Saudi Arabia (Full-time) About Us:A progressive licensed Certified Public Accountant (CPA) firm based in Riyadh is seeking a highly qualified and experienced Audit Manager. The successful candidate will lead audit engagements, manage operational teams, and ensure compliance with local and international professional standards. Key Responsibilities:Plan, execute, and supervise external audit engagements from inception to completion. Lead, mentor, and review the work of field auditors, ensuring robust documentation of working papers. Ensure full compliance with International Standards on Auditing (ISA) and International Financial Reporting Standards (IFRS). Analyze complex accounting issues and discuss technical solutions with executive management and clients. Prepare draft financial statements and audit reports for final partner review and sign-off. Requirements & Qualifications:7 to 10 years of solid experience in external auditing (Prior experience top-tier regional firms in Saudi Arabia is highly preferred). Deep understanding of Saudi regulations (ZATCA, Ministry of Commerce, and KSA Companies Law). Strong leadership, project management, and communication skills. Fluent in both Arabic and English (Written and spoken). Professional certifications (SOCPA, ACCA, or CPA) are a major plus. Compensation & Benefits:Competitive base salary tailored to KSA market experience. Quality Bonus: commission on the successful and qualitative completion of each audit file. Business Development Bonus: commission on any new client brought to the firm through personal initiatives. To apply, please submit your CV and answer the screening questions.

The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous

About the Job Pastry & Chocolate Production Chef | Riyadh, Saudi Arabia | Full-Time | On-Site A leading Saudi sweets and bakery brand operating a high-volume production kitchen that supplies a growing multi-branch retail network. The role owns the full pastry and chocolate production line end-to-end — from recipe execution and new product development to team leadership, food safety, and cost control. Company name shared after initial screening.<br>About the Role We're looking for a Production Chef who has actually run a professional pastry and chocolate operation — not a home baker who scaled up, and not a hotel pastry assistant who only executed someone else's recipes. You know what proper tempering looks like, you can build a praline and bonbon range from scratch, you understand why a mousse fails in summer humidity, and you can hold a production team to the exact same taste and appearance every single batch. You've owned the recipe book, not just followed it. If your background is purely cafe baking, single-shop production, or hotel banquet pastry without daily volume responsibility, this role isn't the right fit.<br>Key Responsibilities1. Own the full pastry and chocolate production line — daily output, recipe execution, and final product consistency2. Lead and develop the production team — task allocation, technical training, and on-the-line performance management3. Manage all chocolate work end-to-end — tempering, fillings, pralines, bonbons, molding, packaging, and storage4. Develop new pastry and chocolate products aligned with brand identity and seasonal market direction5. Plan daily production volumes based on sales forecasts and branch orders; minimize waste and over-production6. Enforce HACCP, food safety, and hygiene standards across the production floor at all times7. Manage raw material inventory, supplier coordination, and ordering cycles to avoid stock-outs and excess8. Ensure proper operation, maintenance, and calibration of ovens, tempering machines, and production equipment9. Partner with operations and finance on cost control, recipe costing, and production efficiency targets<br>Requirements1. Minimum 5 years of hands-on production experience in professional pastry and chocolate — this is a requirement, not a preference2. Demonstrated mastery of chocolate tempering, praline and bonbon production, and decorative finishing3. Advanced working experience with mousse, tart, cake, and entremet production at commercial volumes4. Proven track record leading a production team in a high-volume bakery, patisserie, or sweets brand5. Working knowledge of HACCP, food safety standards, and Saudi food regulatory requirements6. Strong understanding of recipe costing, yield management, and waste control7. Hands-on familiarity with commercial pastry and chocolate equipment — not just front-of-house exposure8. Formal culinary or pastry certification (Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is a strong advantage9. Working knowledge of English for vendor and brand communication. Arabic is a strong advantage given the nature of team interaction10. Based in or willing to relocate to Riyadh

About the Job Pastry & Chocolate Production Chef | Riyadh, Saudi Arabia | Full-Time | On-Site A leading Saudi sweets and bakery brand operating a high-volume production kitchen that supplies a growing multi-branch retail network. The role owns the full pastry and chocolate production line end-to-end — from recipe execution and new product development to team leadership, food safety, and cost control. Company name shared after initial screening.<br>About the Role We're looking for a Production Chef who has actually run a professional pastry and chocolate operation — not a home baker who scaled up, and not a hotel pastry assistant who only executed someone else's recipes. You know what proper tempering looks like, you can build a praline and bonbon range from scratch, you understand why a mousse fails in summer humidity, and you can hold a production team to the exact same taste and appearance every single batch. You've owned the recipe book, not just followed it. If your background is purely cafe baking, single-shop production, or hotel banquet pastry without daily volume responsibility, this role isn't the right fit.<br>Key Responsibilities1. Own the full pastry and chocolate production line — daily output, recipe execution, and final product consistency2. Lead and develop the production team — task allocation, technical training, and on-the-line performance management3. Manage all chocolate work end-to-end — tempering, fillings, pralines, bonbons, molding, packaging, and storage4. Develop new pastry and chocolate products aligned with brand identity and seasonal market direction5. Plan daily production volumes based on sales forecasts and branch orders; minimize waste and over-production6. Enforce HACCP, food safety, and hygiene standards across the production floor at all times7. Manage raw material inventory, supplier coordination, and ordering cycles to avoid stock-outs and excess8. Ensure proper operation, maintenance, and calibration of ovens, tempering machines, and production equipment9. Partner with operations and finance on cost control, recipe costing, and production efficiency targets<br>Requirements1. Minimum 5 years of hands-on production experience in professional pastry and chocolate — this is a requirement, not a preference2. Demonstrated mastery of chocolate tempering, praline and bonbon production, and decorative finishing3. Advanced working experience with mousse, tart, cake, and entremet production at commercial volumes4. Proven track record leading a production team in a high-volume bakery, patisserie, or sweets brand5. Working knowledge of HACCP, food safety standards, and Saudi food regulatory requirements6. Strong understanding of recipe costing, yield management, and waste control7. Hands-on familiarity with commercial pastry and chocolate equipment — not just front-of-house exposure8. Formal culinary or pastry certification (Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is a strong advantage9. Working knowledge of English for vendor and brand communication. Arabic is a strong advantage given the nature of team interaction10. Based in or willing to relocate to Riyadh

Job Tittle: Office Manager Location: Al Khobar, Saudi Arabia<br>About the Role:We are seeking an experienced and highly organized Office Manager to oversee the daily operations of our office in Al Khobar. As part of a diversified business group operating across multiple industries, the Office Manager will ensure efficient administrative operations, coordinate internal activities, and provide support to senior management while maintaining a productive and professional workplace.<br>Key Responsibilities:Oversee the day-to-day administrative operations of the office. Develop and maintain office policies, procedures, and administrative systems. Coordinate office supplies, facilities, and vendor relationships. Support senior management with scheduling, documentation, and administrative tasks. Coordinate meetings, prepare agendas, and record meeting minutes. Maintain company records, files, and confidential documents. Liaise with internal departments and group companies to ensure smooth communication. Assist with travel arrangements, logistics, and event coordination. Monitor office budgets and administrative expenses when required. Ensure a professional, organized, and efficient office environment.<br>Qualifications:Bachelor’s degree in Business Administration, Marketing, Management, or a related field.3–6 years of experience in Office Management, Executive Administration, or a similar role. Excellent organizational and multitasking skills. Strong communication and interpersonal skills. Proficiency in Microsoft Office (Word, Excel, Power Point, and Outlook). Fluent in English; Arabic is an advantage. High level of professionalism, discretion, and attention to detail.

Housekeeping Manager – Healthcare | Riyadh, Saudi Arabia<br>Location: Riyadh, Saudi Arabia Sector: Healthcare Experience: 5+ years Employment Type: Full-time (48 hours per week)<br>The Opportunity An exciting opportunity has arisen for an experienced Housekeeping Manager to join one of Saudi Arabia's fastest-growing private healthcare groups.<br>With a rapidly expanding network of hospitals and healthcare facilities across the Kingdom, our client is investing heavily in maintaining exceptional standards of cleanliness, hygiene, infection prevention and patient experience across its operations.<br>Based in Riyadh, you will take responsibility for housekeeping and environmental services across multiple healthcare facilities, leading teams to ensure consistently high standards across patient, clinical, public and administrative areas.<br>This is a key operational leadership position offering the opportunity to shape housekeeping standards across a growing healthcare network and play an important role in the successful opening of new facilities.<br>Key Responsibilities Lead multi-site housekeeping operations across hospitals in Riyadh, ensuring consistently high standards of cleanliness, hygiene and patient experience. Manage and develop Housekeeping Supervisors and teams, including workforce planning, scheduling and performance management. Establish and maintain housekeeping, infection prevention and QHSE standards, ensuring compliance with healthcare regulations and accreditation requirements. Oversee cleaning protocols, linen services, equipment and supplies, while managing external housekeeping contractors. Drive continuous improvement through inspections, audits, KPIs and corrective action plans. Support the opening and mobilisation of new hospitals, ensuring housekeeping services are fully operational and standards are embedded from day one.<br>What We're Looking For Bachelor's degree in Hospitality Management, Hotel Management, Facility Management, Healthcare Management or a related field.5+ years' experience managing housekeeping operations within hospitals, healthcare facilities or large hospitality environments. Previous healthcare housekeeping experience is highly preferred. Proven experience leading housekeeping teams and managing operational performance. GCC experience would be an advantage. Strong knowledge of housekeeping operations, infection prevention and healthcare hygiene standards. Understanding of QHSE and hospital accreditation requirements. Strong leadership, planning, reporting and communication skills. Fluent in Arabic and English, both written and spoken.<br>Additional Requirements Willingness and ability to travel between healthcare facilities across Riyadh as required. Experience managing female staff accommodation would be an advantage. Candidates of any nationality are welcome to apply.<br>Why Consider This Opportunity? This is an opportunity to join a high-growth healthcare organisation at a pivotal stage of its expansion in Saudi Arabia.<br>You will have the opportunity to lead housekeeping operations across multiple facilities, establish best-practice standards and directly contribute to the cleanliness, safety and overall patient experience within a rapidly developing healthcare network.<br>If you have strong housekeeping leadership experience and are ready to take on a multi-site role within Saudi Arabia's expanding healthcare sector, we would be keen to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

The Administration Manager ensures all organization office requirements and residential facilities (excluding Camps) are provided promptly at minimum cost and acceptable quality including all furniture, fittings and reception, secretarial and general administration staff. This position also develops, reviews, and improves administrative systems, policies, and procedures.<br>Supervise and coordinate administrative staff, delegating tasks and ensuring efficient workflow. Develop and implement administrative policies and procedures to streamline operations and improve efficiency. Manage office supplies and equipment, including procurement, inventory management, and maintenance. Oversee office facilities, ensuring cleanliness, safety, and functionality. Handle correspondence, emails, and phone calls, and ensure timely responses to inquiries. Organize and coordinate meetings, appointments, and events, and prepare agendas and materials as needed. Maintain and update organizational records, databases, and filing systems, ensuring accuracy and confidentiality. Prepare and distribute internal communications, memos, and reports as required. Liaise with external vendors, service providers, and contractors to negotiate contracts and ensure timely delivery of services. Monitor and manage administrative budgets and expenses, and identify opportunities for cost savings. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies<br>Job Experience Minimum 15 year(s) working experience, 5 year(s) relevant working experience, 5 year (s) GCC is a plus<br>Education Bachelor's Degree in Business Administration or Electrical Engineering

Responsibility Insure that Electrical site activity in accordance to the approved drawing. Coordination with Electrical work to be on line with Civil drawing & time schedule Control /monitor direct manpower equipment & all resources Control /monitor all RFI,MIRMonitor electrical site activity & insure the same as per time schedule Plan the required electrical site material Provision of support for project reporting for the customer controlling for claims for vendor supervisor at site Invoicing Preparing the required daily, weekly reports to the site manager Monitor & control for electrical installation activity Coordination with vendor at site Electrical Punch list clearing Testing activities to ensure compliance with specifications, codes, and customer requirements. Assisting safety, housekeeping and quality issues with site manager Electrical site activity (Methods & tools)

Responsibility Insure that Electrical site activity in accordance to the approved drawing. Coordination with Electrical work to be on line with Civil drawing & time schedule Control /monitor direct manpower equipment & all resources Control /monitor all RFI,MIRMonitor electrical site activity & insure the same as per time schedule Plan the required electrical site material Provision of support for project reporting for the customer controlling for claims for vendor supervisor at site Invoicing Preparing the required daily, weekly reports to the site manager Monitor & control for electrical installation activity Coordination with vendor at site Electrical Punch list clearing Testing activities to ensure compliance with specifications, codes, and customer requirements. Assisting safety, housekeeping and quality issues with site manager Electrical site activity (Methods & tools)