Amazon Saudi Arabia jobs
13 Jobs Found
<h3 >About the Role</h3>
<p >Amazon Saudi Arabia is seeking an <strong >Area Manager, Amazon Now</strong>, to lead last-mile operations for the Amazon Now (15-minute delivery) service in Jeddah. This full-time role involves managing a complex last-mile network through multi-channel operations, including Delivery Service Partners and third-party carriers. The successful candidate will be part of a newly formed organization focused on designing and launching new business models across AMET.</p>
<h3 >Key Responsibilities</h3>
<p >As a key link between local operations and country business teams, the Area Manager will drive innovation, test new ideas, and ensure adherence to best practices. Core areas of focus include Safety, People, Quality, Customer Experience/Speed, Productivity, Costs, and Environment. Specific responsibilities include:</p>
<ul >
<li >Supporting project execution across multiple organizational functions.</li>
<li >Resolving issues during discussions between various functions and holding them accountable for deliverables.</li>
<li >Partnering with other countries to implement and share best practices.</li>
<li >Maintaining Health and Safety standards within the remit area and promoting a strong safety culture on-site.</li>
<li >Providing operational leadership by measuring performance, offering feedback, and supporting team development.</li>
<li >Driving continuous improvement projects to optimize operations, enhance productivity, and reduce costs.</li>
<li >Conducting strategic planning for the next three, six, and twelve months, with an emphasis on peak-season planning.</li>
<li >Preparing and articulating leadership updates, Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs).</li>
<li >Establishing objectives and metrics for safety, quality, cost, productivity, and customer experience.</li>
<li >Equipping the team with necessary tools and driving productivity improvements through data-driven decisions.</li>
<li >Promoting a culture of safety and wellbeing.</li>
<li >Analyzing and implementing corrective actions to ensure consistent quality and productivity, meeting business objectives across all shifts.</li>
<li >Leading and supporting a team, managing administrative tasks, and fostering a strong team culture.</li>
<li >Analyzing performance and suggesting process improvements to optimize work and enhance customer service.</li>
<li >Collaborating with other managers to standardize shift processes.</li>
</ul>
<h3 >Required Qualifications</h3>
<ul >
<li >1+ years of employee and performance management experience.</li>
<li >Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.</li>
<li >Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.</li>
<li >Capable of pushing and pulling wheeled dollies loaded with products up to 100 pounds during shifts.</li>
</ul>
<h3 >Preferred Qualifications</h3>
<ul >
<li >1+ years of experience with performance metrics, process improvement, or lean techniques.</li>
<li >Advanced proficiency in Microsoft Excel, including pivot tables, macros, index/match, vlookup, VBA, and data links.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role requires a hands-on approach and the ability to lead operations for multiple sites/dark stores in Jeddah, managing a team of Area Managers. The position involves interfacing with various functional teams, including finance, DEX, business, HR, operations, tech/product, projects, and procurement, at all organizational levels. The ability to manage ambiguity and maintain an innovative mindset is essential.</p>
<h3 >Application Process</h3>
<p >Candidates interested in this role are encouraged to apply directly through the Amazon career portal.</p>
<h3 >About the Program Manager Role</h3>
<p >Amazon Saudi Arabia is seeking a full-time Program Manager for Launch and Expansion within the Amazon Now Launches team in Jeddah. This role is central to scaling and expanding the Amazon Now network by managing strategic, large-scale project management initiatives for new facility launches.</p> <h3 >The Launch Team's Mission</h3>
<p >The Launch team is instrumental in scaling and expanding the Amazon network to deliver best-in-class service to customers. This team coordinates project plans and tracks execution across diverse stakeholders, including business, technology, design, procurement, and construction teams. The Program Manager will own strategic and tactical, cross-functional operations projects related to new facility launches, focusing on scoping project plans, developing processes, mitigating schedule risks, and driving execution.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Work backwards from the customer to scope and define program requirements and critical milestones.</li>
<li >Demonstrate a high level of ownership to drive multiple time-sensitive action items simultaneously through multiple teams.</li>
<li >Own program trackers to communicate progress and updates to internal/external stakeholders.</li>
<li >Problem-solve with a high degree of ambiguity and operate in a rapidly evolving and changing landscape.</li>
<li >Provide end-to-end project coordination, managing multiple stakeholders to ensure all "Road to Launch" tasks are completed as per the program.</li>
<li >Collaborate with and influence team members, work with internal and external stakeholders, and present projects to senior leadership on a regular basis.</li>
<li >Gather and analyze data on launch performance results.</li>
<li >Establish and develop initiatives to support expansion strategies.</li>
</ul> <h3 >Basic Qualifications</h3>
<ul >
<li >2+ years of program or project management experience.</li>
<li >3+ years of advanced Microsoft Word and Excel experience.</li>
<li >2+ years of experience working cross-functionally with tech and non-tech teams.</li>
<li >2+ years of experience defining and implementing process improvement initiatives using data and metrics.</li>
<li >Experience defining program requirements and using data and metrics to determine improvements.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >Experience using Microsoft Project software.</li>
<li >Experience with material handling systems (MHS) installation, operation, and maintenance.</li>
<li >Experience working in an analytical environment with cross-functional teams.</li>
</ul> <h3 >Work Environment</h3>
<p >This is a full-time position based in Jeddah, Saudi Arabia. The role requires strong cross-team coordination, project management, and communication skills to succeed in a dynamic and rapidly evolving environment.</p>
<h3 >RDC Operations Executive Overview</h3>
<p >Amazon Saudi Arabia is seeking a dedicated <strong >RDC Operations Executive</strong> to join its team in Jeddah. This full-time role is central to managing and optimizing end-to-end UTR operations, ensuring high standards of efficiency and customer satisfaction within Amazon's robust logistics network.</p> <h3 >About Amazon Saudi Arabia Operations</h3>
<p >As a leading e-commerce and cloud computing company, Amazon is committed to delivering exceptional service to its customers in Saudi Arabia. This role contributes directly to the operational excellence of Amazon's fulfillment and distribution network, specifically focusing on the supervision and management of UTR (Under The Roof) operations across various sites to maintain seamless workflow and operational integrity.</p> <h3 >Primary Responsibilities</h3>
<ul >
<li >Manage daily end-to-end UTR operations for one large site or multiple smaller sites, including direct supervision of store operations.</li>
<li >Meet customer-facing metrics while consistently maintaining operational and quality targets.</li>
<li >Uphold the safety standards and foster positive morale within the reporting team.</li>
<li >Drive effective performance management strategies for team members.</li>
<li >Prepare and implement comprehensive training and development plans for pickers.</li>
<li >Collaborate closely with merchant stakeholders to continuously improve operations processes and achieve sustained performance enhancement.</li>
<li >Conduct daily 4M / 5S and Safety GEMBA audits for stores to ensure compliance and operational excellence.</li>
<li >Serve as a stand-in for the Area Manager as needed, ensuring continuity of operations.</li>
</ul> <h3 >Essential Qualifications</h3>
<ul >
<li >Fluency in speaking, writing, and reading English.</li>
<li >A Bachelor's degree.</li>
<li >Demonstrated experience in using Microsoft Office applications.</li>
</ul> <h3 >Preferred Experience</h3>
<ul >
<li >Prior experience in an operational role.</li>
</ul> <h3 >Work Location and Type</h3>
<p >This is a full-time employment opportunity based in Jeddah, Saudi Arabia.</p>
<h3 >About the ICQA Supervisor Role</h3>
<p >Amazon Saudi Arabia is seeking a <strong >full-time ICQA Supervisor</strong> to join its team in Jeddah. This role is designed for individuals with 0-1 years of experience, focusing on operational oversight and fostering a productive work environment within Inbound or Outbound FC operations. The Supervisor is responsible for strategic planning, resource management, and continuous monitoring to ensure departmental efficiency and safety.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Supervise daily activities to ensure overall safety, quality, performance, and positive member experience in FC operations.</li>
<li >Set clear departmental requirements and expectations, fostering an environment of teamwork, collaboration, and open communication.</li>
<li >Understand and ensure adherence to safety procedures, safe working practices, and timely documentation of accidents/incidents.</li>
<li >Prioritize tasks appropriately to meet deadlines.</li>
<li >Exhibit professional behavior while effectively coping with ambiguity and change.</li>
<li >Drive results and proactively approach operational obstacles.</li>
<li >Ensure company policies are communicated and enforced consistently.</li>
</ul> <h3 >Operational Leadership and Development</h3>
<ul >
<li >Source and nurture ideas, integrating them into improvement plans.</li>
<li >Take proactive steps to share best practices across all departments, shifts, and the entire organization.</li>
<li >Collaborate closely with HR, Facilities, Safety, and IT to secure support and resources for projects and initiatives.</li>
<li >Track production metrics and utilize data to develop strategies for continuous improvement, reporting to management.</li>
<li >Assist with the establishment of long-term operational strategic plans.</li>
<li >Mentor, provide training, and development to optimize performance, creating organizational depth and individual growth.</li>
<li >Recognize top performance, and provide coaching and progressive discipline for poor performance.</li>
<li >Propose and implement improvements in equipment and processing methods.</li>
<li >Conduct daily and weekly timecard reviews to ensure pay accuracy.</li>
</ul> <h3 >Basic Qualifications</h3>
<ul >
<li >High school diploma or equivalent.</li>
<li >Ability to work 40 hours per week, with overtime as required.</li>
<li >Physical capability to lift up to 49 pounds, stand/walk for shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.</li>
</ul> <h3 >Preferred Skills and Attributes</h3>
<ul >
<li >Demonstrated integrity, dedication to quality, and adherence to company values and policies.</li>
<li >Positive, ambitious, energetic, and hardworking with a strong work ethic.</li>
<li >Team player who values colleagues' opinions and treats everyone with courtesy and respect.</li>
<li >Effective communication skills and ability to take direction.</li>
<li >Dependable, responsible, reliable, and mature.</li>
<li >Exceptional listening skills, well-organized, and detail-oriented.</li>
<li >Ability to work in a team environment and provide honest, direct feedback.</li>
<li >Capable of handling ambiguity, adapting to changing priorities, and exercising sound judgment in stressful situations.</li>
<li >Analytical mindset with proven problem-solving abilities.</li>
<li >Self-motivated, structured, accurate, results-driven, ready to improve, and open to change.</li>
<li >Proven history of illustrating a dedication to meeting requirements of internal and external customers, responding promptly, thoroughly, and timely.</li>
<li >Ability to multi-task, handling multiple issues concurrently.</li>
</ul> <h3 >Work Environment and Schedule Expectations</h3>
<p >This role requires flexibility to work a variety of hours as business demands, including weekends, nights, and/or holidays. This includes an expectation to arrive at least 30 minutes early and remain at least 30 minutes at the end of the shift to complete pass-downs, reports, and timecard reviews. The ability to rotate to other shifts or departments as needed is also required.</p>
<h3 >About the Workforce Staffing Specialist Role</h3>
<p >Amazon Saudi Arabia is seeking a <strong >Workforce Staffing Specialist (High Volume Hiring)</strong> to join its Workforce Staffing (WFS) team in Jeddah. This full-time position is integral to solving complex workforce challenges globally, focusing on building innovative labor models and scalable infrastructure that strengthen Amazon’s employment value proposition. The specialist will support high-volume recruitment operations across multiple sites within the Kingdom of Saudi Arabia. This role is suitable for a recruitment professional with deep expertise in large-scale hiring, overseas talent acquisition, and third-party agency management within the region.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Partner with local Site Leadership teams, including Operations, Finance, Human Resources, and workflow teams, to understand and fulfill labor requirements.</li>
<li >Develop and maintain strong relationships with internal stakeholders and external partners, including third-party manpower agencies, to ensure a continuous talent pipeline.</li>
<li >Manage daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators (KPIs).</li>
<li >Forecast labor demand and create staffing strategies to ensure team resources and hiring capacity meet business needs.</li>
<li >Adapt and execute recruitment strategies based on evolving business demands, tracking hiring event schedules and forecasted attendance rates.</li>
<li >Optimize candidate cycle time, conversion rates, and applicant funnel metrics to achieve and exceed benchmarks.</li>
<li >Deliver an associate experience by meeting hiring activity targets and driving defect reduction.</li>
<li >Collaborate with the site Finance team and Operations Leaders to forecast and plan labor demand.</li>
</ul> <h3 >Basic Qualifications</h3>
<ul >
<li >Minimum of 3 years of human resources experience.</li>
<li >Experience with HR processes and systems.</li>
<li >Bachelor's degree.</li>
<li >Fluency in English, including speaking, writing, and reading.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >Experience with process improvement and stakeholder management.</li>
<li >Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.</li>
</ul> <h3 >Work Environment and Details</h3>
<p >This is a full-time position based in Jeddah, Saudi Arabia. The role involves supporting recruitment operations across various sites within the region, contributing to the broader objectives of Amazon's Workforce Staffing team.</p> <h3 >Application Information</h3>
<p >Further details regarding the application process will be provided upon interest. Salary for this position is not disclosed.</p>
<h3 >About Amazon Saudi Arabia and the OTR Supervisor Role</h3>
<p >Amazon Saudi Arabia is seeking an <strong >OTR Supervisor</strong> to join its operations in Makkah. Amazon strives to be Earth's most customer-centric company, enabling customers to find and discover a wide range of products online. This full-time role contributes to the last-mile delivery operations, ensuring packages reach customers safely and on time.</p> <h3 >Role Context and Team Contribution</h3>
<p >The OTR Supervisor is an integral part of the Delivery Stations team. This position manages last-mile delivery operations, focusing on ensuring packages are delivered with high quality standards. The role supports Amazon's commitment to customer service and operational excellence within its e-commerce platform.</p> <h3 >Primary Responsibilities</h3>
<ul >
<li >Ensure team safety and promote Amazon's Health and Safety standards.</li>
<li >Lead and manage Delivery Associates and last-mile delivery operations.</li>
<li >Monitor and drive On-The-Road performance metrics, including OTD, DDS, DOT, and delivery success rates.</li>
<li >Uphold Amazon's standards for delivery quality and customer experience.</li>
<li >Resolve real-time routing, dispatch, and delivery challenges to maintain on-time performance.</li>
<li >Work to improve and streamline OTR processes and reduce delivery defects.</li>
<li >Share and promote best practices with colleagues and across the network.</li>
</ul> <h3 >Operational Management Duties</h3>
<ul >
<li >Conduct daily follow-up with vendors regarding the onboarding process.</li>
<li >Facilitate the onboarding process with external contractors.</li>
<li >Manage incentives.</li>
<li >Perform uniform auditing and inventory management.</li>
<li >Handle daily operational communications with DSP POCs and escalate issues to owners when necessary.</li>
<li >Address Delivery Station callouts on day-to-day topics related to DSP Delivery Associates.</li>
<li >Arrange and follow up on DAY0 attendance.</li>
</ul> <h3 >Qualifications and Requirements</h3>
<ul >
<li >High school diploma or equivalent.</li>
<li >Ability to work a flexible schedule, including weekends, nights, and/or holidays.</li>
<li >Ability to work 40 hours per week, with overtime as required.</li>
<li >1+ years of experience with Microsoft Office (Word, Excel, and Outlook) is preferred.</li>
</ul> <h3 >Work Schedule</h3>
<p >This is a full-time position requiring a commitment of 40 hours per week. The role necessitates working flexible shifts, which may include nights, weekends, and holidays, as operational needs dictate. Overtime may be required to meet business demands.</p>
<h3 >About the Program Manager Role</h3>
<p >Amazon Saudi Arabia is seeking an experienced <strong >Program Manager</strong> to lead the expansion of its operations network. Based in Riyadh, this full-time role focuses on scaling operations through the launch of new facilities and strategic expansion initiatives across the Kingdom of Saudi Arabia. The position requires 5-10 years of relevant experience.</p> <h3 >Scope of the Role</h3>
<p >The Program Manager will own the end-to-end delivery of network expansion projects, encompassing site selection, design, construction, launch readiness, and operational handover. This role leads complex, high-visibility programs that directly contribute to customer experience, business growth, and operational excellence. Success in this position requires balancing strategic thinking with hands-on execution to deliver results in a fast-paced environment where priorities evolve quickly.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead the end-to-end delivery of network expansion and launch programs, ensuring projects are completed safely, on schedule, and within budget.</li>
<li >Develop project plans, launch schedules, governance mechanisms, and risk mitigation strategies across multiple concurrent initiatives.</li>
<li >Partner with operations, engineering, finance, procurement, and real estate teams to define requirements and ensure successful project execution.</li>
<li >Manage external vendors, consultants, contractors, and service providers throughout the project lifecycle.</li>
<li >Track project performance through data, metrics, and reporting mechanisms, identifying risks and driving corrective actions when required.</li>
<li >Own stakeholder communication, providing clear updates on milestones, dependencies, financial performance, risks, and launch readiness.</li>
<li >Drive process standardization and continuous improvement initiatives to improve launch speed, reduce cost, and increase scalability across markets.</li>
<li >Support business planning activities including capital planning, budget forecasting, resource planning, and long-term network expansion strategies.</li>
<li >Conduct site visits and audits to validate project progress, operational readiness, quality standards, and compliance requirements.</li>
<li >Build scalable tools, mechanisms, and operating models that enable efficient execution of future expansion programs.</li>
</ul> <h3 >Team and Collaboration</h3>
<p >The Program Manager will be part of the <strong >Amazon Now</strong> team, a high-velocity, high-visibility group responsible for launching programs that unlock new growth and capabilities globally. This role involves close collaboration with operations, engineering, finance, procurement, and external partners to keep projects on schedule and within budget. Working from Riyadh, the Program Manager will collaborate with global teams and contribute to elevating Amazon’s capabilities in a market of strategic importance.</p> <h3 >Required Qualifications and Skills</h3>
<ul >
<li >5-10 years of experience in program management, particularly in scaling operations or launching new facilities.</li>
<li >Demonstrated ability to lead complex, high-visibility programs.</li>
<li >Strong program management skills with a proven track record of end-to-end project delivery.</li>
<li >Ability to navigate ambiguity and adapt to evolving priorities in a fast-paced environment.</li>
<li >Experience influencing stakeholders across different functions and driving execution.</li>
<li >Proficiency in analyzing performance metrics and driving process improvements.</li>
<li >Ability to communicate progress, risks, and key decisions to senior leaders effectively.</li>
</ul> <h3 >Work Location and Type</h3>
<p >This is a <strong >full-time</strong> position based in <strong >Riyadh, Saudi Arabia</strong>. The role involves regular analysis of performance metrics, driving process improvements, and communicating progress, risks, and key decisions to senior leaders.</p>
<h3 >About Amazon Ultra Fast Grocery Operations</h3>
<p >Amazon Saudi Arabia (ex-Souq) is establishing a newly formed organization focused on designing and launching new business models across AMET (Africa, Middle East, and Turkey). The Ultra Fast Grocery (UFG) operations team is dedicated to redefining fast delivery and building new services for customers. This role is integral to the expansion and operational excellence of these new initiatives.</p> <h3 >The Operations Executive Role</h3>
<p >We are seeking an <strong >Operations Executive</strong> to join the Amazon Ultra Fast Grocery (UFG) team in Saudi Arabia, specifically supporting operations in <strong >Al-Ahsa</strong> and <strong >Dammam</strong>. This full-time position functions as an Operations Lead or Team Lead, responsible for building and running new services, including 3P Store Operations. The successful candidate will ensure Amazon policies, such as attendance tracking, are implemented and administered consistently, while motivating and coaching associates to achieve performance expectations in productivity, quality, and safety.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage daily end-to-end Under the Roof (UTR) operations for either one large site or a combination of smaller sites, overseeing store operations.</li>
<li >Meet customer-facing metrics while maintaining operational and quality targets.</li>
<li >Uphold the safety and morale of the team.</li>
<li >Drive performance management for team members.</li>
<li >Prepare and implement training and development plans for pickers.</li>
<li >Collaborate closely with merchant stakeholders to continuously improve operational processes and achieve sustained performance improvement.</li>
<li >Conduct daily 4M / 5S and Safety GEMBA audits for the stores.</li>
<li >Act as a stand-in for the Area Manager as required.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree.</li>
<li >Demonstrated experience in an operational role.</li>
<li >1+ years of experience in a manufacturing or customer-facing environment (preferred).</li>
</ul> <h3 >Work Type and Location</h3>
<p >This is a <strong >full-time</strong> position based in Saudi Arabia, with primary locations in <strong >Al-Ahsa</strong> and <strong >Dammam</strong>. The role operates within a dynamic and evolving environment focused on ultra-fast grocery delivery.</p> <h3 >Compensation</h3>
<p >Salary for this position will be discussed during the interview process and is not disclosed at this time.</p>
<h3 >About the Role</h3>
<p >Amazon Saudi Arabia (ex-Souq) is seeking a <strong >full-time Operations Executive</strong> to join its Ultra Fast Grocery (UFG) operations. This role functions as a Team Lead within a newly formed organization focused on designing and launching new business models across AMET. The position is based in either Al Jubail or Dammam, Saudi Arabia, and is integral to redefining fast delivery services for Amazon customers.</p> <h3 >Role Context and Impact</h3>
<p >The Operations Executive will play a key part in building and running new services, including 3P Store Operations, for Amazon's UFG division. This involves ensuring Amazon policies, such as attendance tracking, are implemented and administered fairly and consistently. The role also encompasses motivating, coaching, reporting on, and providing feedback regarding associates' performance, covering productivity, quality, and safety, to meet or exceed Amazon's operational expectations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage daily end-to-end Under the Roof (UTR) operations for either a single large site or a combination of smaller sites, including supervising store operations.</li>
<li >Meet customer-facing metrics while maintaining operational and quality targets, and upholding the safety and morale of the team.</li>
<li >Drive performance management for team members.</li>
<li >Prepare and implement training and development plans for pickers.</li>
<li >Collaborate with merchant stakeholders to continuously improve operational processes and achieve sustained performance enhancements.</li>
<li >Conduct daily 4M / 5S and Safety GEMBA audits for stores.</li>
<li >Act as a stand-in for the Area Manager when required.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Bachelor's degree.</li>
<li >Experience in an operational role.</li>
</ul> <h3 >Preferred Experience</h3>
<ul >
<li >One or more years of experience in a manufacturing or customer-facing environment.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates interested in this full-time Operations Executive position are encouraged to apply. This role offers an opportunity to contribute to Amazon's mission of enabling customers to find and discover anything online.</p>
<h3 >About the Role</h3>
<p >Amazon Saudi Arabia (ex-Souq) is seeking a <strong >full-time Operations Executive</strong> to join its Ultra Fast Grocery (UFG) operations. This role functions as a Team Lead within a newly formed organization focused on designing and launching new business models across AMET. The position is based in either Al Jubail or Dammam, Saudi Arabia, and is integral to redefining fast delivery services for Amazon customers.</p> <h3 >Role Context and Impact</h3>
<p >The Operations Executive will play a key part in building and running new services, including 3P Store Operations, for Amazon's UFG division. This involves ensuring Amazon policies, such as attendance tracking, are implemented and administered fairly and consistently. The role also encompasses motivating, coaching, reporting on, and providing feedback regarding associates' performance, covering productivity, quality, and safety, to meet or exceed Amazon's operational expectations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage daily end-to-end Under the Roof (UTR) operations for either a single large site or a combination of smaller sites, including supervising store operations.</li>
<li >Meet customer-facing metrics while maintaining operational and quality targets, and upholding the safety and morale of the team.</li>
<li >Drive performance management for team members.</li>
<li >Prepare and implement training and development plans for pickers.</li>
<li >Collaborate with merchant stakeholders to continuously improve operational processes and achieve sustained performance enhancements.</li>
<li >Conduct daily 4M / 5S and Safety GEMBA audits for stores.</li>
<li >Act as a stand-in for the Area Manager when required.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Bachelor's degree.</li>
<li >Experience in an operational role.</li>
</ul> <h3 >Preferred Experience</h3>
<ul >
<li >One or more years of experience in a manufacturing or customer-facing environment.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates interested in this full-time Operations Executive position are encouraged to apply. This role offers an opportunity to contribute to Amazon's mission of enabling customers to find and discover anything online.</p>
<h3 >About Amazon Ultra Fast Grocery Operations</h3>
<p >Amazon Saudi Arabia (ex-Souq) is establishing a newly formed organization focused on designing and launching new business models across AMET (Africa, Middle East, and Turkey). The Ultra Fast Grocery (UFG) operations team is dedicated to redefining fast delivery and building new services for customers. This role is integral to the expansion and operational excellence of these new initiatives.</p> <h3 >The Operations Executive Role</h3>
<p >We are seeking an <strong >Operations Executive</strong> to join the Amazon Ultra Fast Grocery (UFG) team in Saudi Arabia, specifically supporting operations in <strong >Al-Ahsa</strong> and <strong >Dammam</strong>. This full-time position functions as an Operations Lead or Team Lead, responsible for building and running new services, including 3P Store Operations. The successful candidate will ensure Amazon policies, such as attendance tracking, are implemented and administered consistently, while motivating and coaching associates to achieve performance expectations in productivity, quality, and safety.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage daily end-to-end Under the Roof (UTR) operations for either one large site or a combination of smaller sites, overseeing store operations.</li>
<li >Meet customer-facing metrics while maintaining operational and quality targets.</li>
<li >Uphold the safety and morale of the team.</li>
<li >Drive performance management for team members.</li>
<li >Prepare and implement training and development plans for pickers.</li>
<li >Collaborate closely with merchant stakeholders to continuously improve operational processes and achieve sustained performance improvement.</li>
<li >Conduct daily 4M / 5S and Safety GEMBA audits for the stores.</li>
<li >Act as a stand-in for the Area Manager as required.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree.</li>
<li >Demonstrated experience in an operational role.</li>
<li >1+ years of experience in a manufacturing or customer-facing environment (preferred).</li>
</ul> <h3 >Work Type and Location</h3>
<p >This is a <strong >full-time</strong> position based in Saudi Arabia, with primary locations in <strong >Al-Ahsa</strong> and <strong >Dammam</strong>. The role operates within a dynamic and evolving environment focused on ultra-fast grocery delivery.</p> <h3 >Compensation</h3>
<p >Salary for this position will be discussed during the interview process and is not disclosed at this time.</p>
<h3 >About the Role</h3>
<p >Amazon Saudi Arabia (ex-Souq) is seeking an <strong >ACES Specialist</strong> to join its Global Specialty Fulfillment (GSF) operations team in <strong >Dammam</strong>. This <strong >full-time</strong> role is part of a newly formed organization dedicated to designing and launching new business models across the Africa, Middle East, and Turkey (AMET) region.</p> <h3 >Operational Context and Contribution</h3>
<p >The ACES Specialist will contribute to a team focused on redefining fast delivery and establishing new services for customers. This involves supporting 3P Store Operations and Delivery Service Partners (DSP) for last-mile delivery. The role also includes ensuring Amazon policies, such as attendance tracking, are implemented and administered consistently, alongside providing feedback on associate performance related to productivity, quality, and safety.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Monitor operations metrics that directly impact customers and business performance.</li>
<li >Conduct daily standups with the operations team to review performance and address issues.</li>
<li >Maintain and optimize ACES (Amazon Customer Excellence System) tools and processes.</li>
<li >Conduct training sessions for delivery partners to ensure operational standards are met.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Bachelor's degree.</li>
<li >Fluency in English, including speaking, writing, and reading.</li>
<li >Knowledge of general AI tools.</li>
</ul> <h3 >Preferred Experience</h3>
<ul >
<li >One or more years of experience in a manufacturing or customer-facing environment.</li>
</ul> <h3 >Company Mission</h3>
<p >Amazon's overarching mission is to be the place where customers can find, discover, and buy anything online. The company is committed to delivering what customers want and continuously enabling people to discover new worlds and implement innovation.</p>
<h3 >About the Operations Executive Role at Amazon Saudi Arabia</h3>
<p >Amazon Saudi Arabia is seeking an <strong >Operations Executive</strong> to join its Ultra Fast Grocery (UFG) operations team in Dammam. This <strong >full-time</strong> position is designed for candidates with <strong >0-1 years of experience</strong> in an operational capacity, focusing on redefining fast delivery services within the region.</p> <h3 >Role Context and Objectives</h3>
<p >The <strong >Amazon Ultra Fast Grocery (UFG)</strong> operations team is at the forefront of designing and launching new business models across the AMET region. This role is integral to building and running new services for customers and managing 3P Store Operations. The Operations Executive will ensure Amazon policies, including attendance tracking, are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback on associates’ performance across productivity, quality, and safety, to achieve or exceed Amazon expectations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Managing, on a daily basis, end-to-end UTR operations for either one large site or a combination of small sites, supervising store operations.</li>
<li >Meeting customer-facing metrics while maintaining operational and quality targets and upholding the safety and morale of the team.</li>
<li >Driving performance management of team members.</li>
<li >Preparing and implementing training and development plans for pickers.</li>
<li >Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.</li>
<li >Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.</li>
<li >Standing in for the Area Manager as required.</li>
</ul> <h3 >Basic Qualifications</h3>
<ul >
<li >Bachelor's degree.</li>
<li >Experience in an operational role.</li>
<li >Fluent in speaking, writing, and reading English.</li>
<li >Fluent in speaking, writing, and reading Arabic.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >1+ years of manufacturing or customer-facing environment experience.</li>
</ul> <h3 >Application Information</h3>
<p >Join Amazon Saudi Arabia and contribute to the future of ultra-fast grocery delivery. We encourage qualified candidates to apply.</p>