AccorHotel jobs
378
Jobs Found
AccorHotel
Saudi - Riyadh
<p>At FAENA The Red Sea, wellness is more than a service it is a transformative experience designed to inspire relaxation, balance, and connection. We are currently seeking a dedicated and detail-oriented Spa Attendant to join our luxury wellness team. This role is responsible for maintaining the cleanliness, presentation, and readiness of all spa facilities while supporting seamless daily operations and delivering an exceptional guest experience in line with FAENA and Forbes standards.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Maintain the cleanliness, hygiene, and presentation of all spa areas, including treatment rooms, relaxation lounges, locker rooms, and wet facilities.</li><li>Prepare and reset treatment rooms before and after guest sessions according to luxury spa standards.</li><li>Ensure towels, linens, robes, slippers, and guest amenities are clean, organised, and fully stocked at all times.</li><li>Monitor and replenish spa supplies while reporting shortages or operational needs to management.</li><li>Support spa therapists by preparing treatment rooms, equipment, and amenities as required.</li><li>Ensure all spa facilities remain safe, organised, and fully operational throughout service periods.</li><li>Assist guests with directions, amenities, and general requests while maintaining a warm and professional approach.</li><li>Follow all hygiene, sanitation, health, and safety procedures in accordance with spa protocols.</li><li>Handle waste disposal and linen management according to operational and hygiene standards.</li><li>Report maintenance concerns, equipment issues, or safety hazards promptly.</li><li>Support the wider spa and wellness team to ensure smooth daily operations and exceptional guest experiences.</li><li>Uphold FAENA grooming, presentation, and luxury hospitality standards at all times.</li><li>Ensure full compliance with Forbes standards, maintaining exceptional cleanliness, service quality, attention to detail, and operational excellence at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a spa, wellness, luxury hotel, or hospitality environment preferred.</p><p>Strong understanding of hygiene, cleanliness, and safety standards.</p><p>Excellent attention to detail and organisational skills.</p><p>Positive attitude with a guest-focused and team-oriented approach.</p><p>Ability to work efficiently in a fast-paced luxury environment.</p><p>Strong communication and interpersonal skills.</p><p>Ability to handle physical tasks including lifting, cleaning, and room preparation duties.</p><p>Professional grooming and presentation aligned with luxury hospitality standards.</p><p>Experience working within a Forbes standard hotel or luxury spa environment is highly advantageous.</p><p>Fluent English communication skills required; additional languages are considered an advantage.</p>
AccorHotel
Saudi - Jeddah
<p>We are seeking a professional and organized Receptionist to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a welcoming and efficient environment for visitors, clients, and staff members. This position requires a Saudi national who is committed to delivering exceptional customer service while maintaining the highest standards of professionalism and administrative excellence.</p><p>Greet and welcome visitors, clients, and staff members with a friendly and professional demeanor</p><p>Answer, screen, and direct incoming phone calls to appropriate departments or personnel</p><p>Schedule and manage appointments using office management systems while maintaining accurate calendars</p><p>Maintain the reception area in a clean, organized, and welcoming condition</p><p>Process incoming and outgoing mail, packages, and deliveries with accuracy and efficiency</p><p>Maintain visitor logs and ensure compliance with security protocols and procedures</p><p>Provide administrative support to staff members, including data entry and document preparation</p><p>Monitor and manage office supplies inventory, placing orders as needed</p><p>Perform general clerical duties including filing, copying, and scanning documents</p><p>Communicate professionally with internal and external stakeholders, ensuring prompt and courteous responses to inquiries</p><p><strong>Desired Candidate Profile</strong></p><p>This position requires a Saudi national who is committed to delivering exceptional customer service while maintaining the highest standards of professionalism and administrative excellence.</p>
AccorHotel
Saudi - Riyadh
<p>We are seeking an enthusiastic and customer-focused Waiter to join our team in Riyadh, Saudi Arabia. As a Waiter, you will play a crucial role in ensuring our guests have an exceptional dining experience by providing professional and attentive service. Greet and seat guests in a friendly and welcoming manner Present menus, including daily specials, and answer questions about menu items, ingredients, and preparation methods Take accurate food and beverage orders using our point-of-sale (POS) system Serve food and drinks in a timely and professional manner Ensure tables are set correctly with appropriate linens, china, glassware, and silverware Maintain a clean and organized dining area throughout service Process payments accurately and efficiently Collaborate with kitchen staff to ensure order accuracy and timely delivery Address guest concerns promptly and professionally, escalating issues to management when necessary Assist in opening and closing procedures, including restocking supplies and cleaning assigned areas Stay informed about menu changes, restaurant policies, and local events that may impact service Adhere to all food safety, sanitation, and hygiene standards</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication and interpersonal skills Proven experience as a waiter in a fast-paced restaurant environment Strong customer service orientation with a friendly and professional demeanor Ability to work efficiently in a team while also handling tasks independently Detail-oriented with excellent memory and multitasking abilities Proficiency in using POS systems and handling cash/credit card transactions Knowledge of food safety and hygiene standards Physical stamina to stand and walk for extended periods Flexibility to work various shifts, including evenings, weekends, and holidays Basic math skills for calculating bills and handling payments Passion for food and beverage service Strong time management and organizational skills Ability to remain calm and professional in high-pressure situations Fluency in English; knowledge of Arabic or other languages is a plus</p>
AccorHotel
Saudi - Riyadh
<p>The Adventure Park Manager is responsible for the overall management, safety, and commercial performance of the hotel's adventure park. The role oversees daily operations, guest experience, team leadership, equipment maintenance, safety compliance, revenue generation, and the delivery of engaging outdoor activities that align with the hotel's upscale premium brand standards. The Adventure Park Manager ensures every guest enjoys a safe, memorable, and high-quality adventure experience.</p><p>Operations Management</p><p>Plan, organize, and oversee the daily operations of the Adventure Park. Ensure all attractions, activities, and facilities operate safely and efficiently. Develop operating procedures and emergency response plans for all adventure activities. Monitor attraction capacity and guest flow to maximize safety and guest satisfaction. Coordinate park opening and closing procedures. Ensure all equipment and facilities are maintained to operational standards.</p><p>Guest Experience</p><p>Deliver exceptional guest experiences through professional, engaging, and safe adventure activities. Monitor guest feedback and implement improvements where necessary. Resolve guest concerns promptly and professionally. Develop new adventure experiences and seasonal activities to enhance the guest offering. Promote a culture of service excellence throughout the team.</p><p>Safety & Risk Management</p><p>Ensure strict compliance with all health, safety, and adventure activity regulations. Conduct regular risk assessments for all attractions and activities. Ensure all safety inspections are completed and documented. Verify that all adventure equipment is inspected, maintained, and certified. Lead emergency preparedness, evacuation procedures, and incident response. Investigate accidents and implement corrective actions.</p><p>Leadership & People Management</p><p>Recruit, train, coach, and develop the Adventure Park team. Conduct regular performance reviews and provide ongoing coaching. Schedule team members to meet operational requirements. Foster a positive, safety-focused, and guest-centric culture. Promote teamwork, accountability, and continuous improvement.</p><p>Commercial Performance</p><p>Achieve revenue and profitability targets for the Adventure Park. Monitor operating expenses and control departmental costs. Identify opportunities to increase revenue through activities, packages, events, and partnerships. Work closely with Sales & Marketing to promote the Adventure Park. Support budgeting and financial forecasting.</p><p>Equipment & Asset Management</p><p>Maintain an accurate inventory of adventure equipment and supplies. Ensure equipment inspections, servicing, and replacement schedules are followed. Coordinate repairs with Engineering and external contractors. Protect company assets through proper storage and maintenance procedures.</p><p>Administration & Compliance</p><p>Prepare operational reports, safety reports, and performance metrics. Maintain activity logs, incident reports, inspection records, and training documentation. Ensure compliance with company policies, insurance requirements, and local regulations. Participate in audits and implement corrective actions where required.</p><p>Collaboration</p><p>Work closely with Front Office, Housekeeping, Engineering, Security, Food & Beverage, Sales & Marketing, and People & Culture to ensure seamless operations. Support hotel events and guest activities requiring Adventure Park participation. Collaborate with external vendors, instructors, and regulatory authorities when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Recreation Management, Sports Management, Hospitality Management, Tourism, Physical Education, or a related field is preferred.</p><p>Experience</p><p>Minimum 5 years of experience managing adventure parks, outdoor recreation facilities, theme parks, or similar leisure operations.</p><p>At least 2 years in a leadership or managerial role.</p><p>Experience in an upscale premium hospitality environment is an advantage.</p><p>Pre-opening experience is highly desirable.</p>
AccorHotel
Saudi - Riyadh
<p>The Assistant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives. The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><p><strong>Operations & Guest Experience</strong></p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership & People Management</strong></p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People & Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial & Commercial Performance</strong></p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene & Compliance</strong></p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.</li><li>Minimum 3 5 years of Food & Beverage experience in a hotel or hospitality environment.</li><li>At least 1 2 years in a managerial role.</li><li>Luxury or upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul>
AccorHotel
Saudi - Riyadh
<p>The Barista is responsible for preparing and serving high-quality coffee, tea, and specialty beverages while delivering exceptional guest service in accordance with the hotel's standards. The role ensures consistency in beverage preparation, maintains a clean and organized work environment, manages daily caf operations, and contributes to creating a welcoming atmosphere that enhances the overall guest experience.</p><p><strong>Beverage Preparation</strong></p><ul><li>Prepare and serve coffee, espresso-based beverages, teas, and other specialty drinks according to established recipes and presentation standards.</li><li>Ensure consistency in beverage quality, taste, and presentation.</li><li>Operate and maintain espresso machines, coffee grinders, blenders, and other caf equipment.</li><li>Prepare non-coffee beverages and light food items, where applicable.</li><li>Monitor beverage quality and immediately address any inconsistencies.</li></ul><p><strong>Guest Service</strong></p><ul><li>Welcome guests warmly and provide friendly, attentive, and personalized service.</li><li>Take customer orders accurately and process payments using the Point of Sale (POS) system.</li><li>Recommend beverages and menu items while promoting upselling opportunities.</li><li>Respond professionally to guest inquiries, feedback, and complaints.</li><li>Build positive guest relationships by creating a memorable caf experience.</li></ul><p><strong>Caf Operations</strong></p><ul><li>Set up and prepare the coffee station before opening.</li><li>Replenish coffee beans, milk, syrups, cups, and other operating supplies.</li><li>Monitor stock levels and report shortages to the supervisor.</li><li>Ensure all opening and closing procedures are completed accurately.</li><li>Assist in receiving and storing caf supplies following FIFO (First In, First Out) principles.</li></ul><p><strong>Food Safety & Hygiene</strong></p><ul><li>Maintain cleanliness and sanitation of coffee equipment, counters, workstations, and seating areas.</li><li>Follow food safety, hygiene, and HACCP standards at all times.</li><li>Ensure proper storage and handling of food and beverage products.</li><li>Perform regular cleaning of espresso machines, grinders, refrigerators, and related equipment.</li><li>Report equipment malfunctions or maintenance needs promptly.</li></ul><p><strong>Cash Handling & Administration</strong></p><ul><li>Process guest transactions accurately using the POS system.</li><li>Handle cash, credit card, and other payment methods according to hotel procedures.</li><li>Balance cash float and complete end-of-shift reconciliation where required.</li><li>Maintain accurate records of sales and inventory usage.</li></ul><p><strong>Collaboration</strong></p><ul><li>Work closely with the Food & Beverage team and kitchen to ensure smooth service.</li><li>Support colleagues during busy periods and special events.</li><li>Assist with caf promotions, seasonal menus, and new beverage launches.</li><li>Participate in team briefings, training sessions, and continuous improvement initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or equivalent. Barista certification or coffee training is an advantage.</p><p><strong>Experience</strong></p><ul><li>Minimum 1 2 years of experience as a Barista in a caf , restaurant, hotel, or specialty coffee shop.</li><li>Hospitality hotel experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul>
AccorHotel
Saudi - Riyadh
<p>The Restaurant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives. The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><p><strong>Operations & Guest Experience</strong></p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership & People Management</strong></p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People & Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial & Commercial Performance</strong></p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene & Compliance</strong></p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.<br>Minimum 3 5 years of Food & Beverage experience in a hotel or hospitality environment.<br>At least 1 2 years in a managerial role.<br>Luxury or upscale hospitality experience is preferred.<br>Pre-opening experience is an advantage.
AccorHotel
Saudi - Riyadh
<p>Raffles The Red Sea is seeking an experienced and dynamic Bar Supervisor to lead our beverage operations in Umluj, Saudi Arabia. In this role, you will oversee the daily operations of our bar, ensuring exceptional service delivery, staff excellence, and operational efficiency. The ideal candidate will demonstrate strong leadership capabilities, a passion for hospitality, and a commitment to delivering outstanding guest experiences in a luxury resort environment.</p><p>Supervise and manage bar staff, including scheduling, training, performance management, and professional development to ensure a high-performing team</p><p>Maintain strict inventory control, monitor beverage stock levels, and manage ordering to optimize costs while ensuring product availability</p><p>Ensure compliance with all health, safety, and sanitation regulations, as well as local Saudi Arabian hospitality standards</p><p>Deliver exceptional customer service by maintaining high service standards and addressing guest concerns promptly and professionally</p><p>Operate and manage point-of-sale (POS) systems and beverage management software to track sales, inventory, and staff performance</p><p>Develop and implement beverage menus, including non-alcoholic beverages and mocktails, that align with resort standards and guest preferences</p><p>Monitor and analyze beverage costs, pricing strategies, and profitability to meet financial targets</p><p>Conduct regular staff training sessions on beverage knowledge, service techniques, and customer engagement</p><p>Resolve conflicts and maintain a positive work environment that promotes teamwork and motivation</p><p>Collaborate with other departments to ensure seamless operations and consistent guest satisfaction</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3-5 years of supervisory or management experience in a bar, restaurant, or hospitality setting</li><li>Proven experience managing beverage operations in a luxury hotel or resort environment</li><li>Strong knowledge of non-alcoholic beverages, mocktails, and beverage service standards</li><li>Proficiency with POS systems and inventory management software</li><li>Excellent leadership and team management skills with the ability to motivate and develop staff</li><li>Outstanding customer service orientation with strong interpersonal and communication skills</li><li>Demonstrated ability to analyze beverage costs, manage budgets, and drive profitability</li><li>Knowledge of health, safety, and sanitation regulations in the hospitality industry</li><li>Strong organizational and time management skills with the ability to multitask in a fast-paced environment</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Familiarity with Saudi Arabian hospitality standards and cultural practices is preferred</li><li>Certification in hospitality management or beverage service is a plus</li></ul>
AccorHotel
Saudi - Riyadh
<p>The Staff Cafeteria Supervisor is responsible for overseeing the daily operation of the colleague dining facility, ensuring that all team members receive a clean, welcoming, well-organized, and efficient dining experience. The role coordinates closely with the Kitchen, Food & Beverage, Stewarding, People & Culture, and other departments to ensure meals are served on time, food presentation and availability are maintained, and hygiene and safety standards are consistently followed.</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><p><strong>Staff Cafeteria Operations</strong></p><ul><li>Supervise the day-to-day operation of the staff cafeteria across all scheduled meal periods.</li><li>Ensure breakfast, lunch, dinner, and other scheduled meals are prepared for service and available at the designated times.</li><li>Ensure buffet stations, dining areas, beverage stations, and service equipment are properly set up before each meal period.</li><li>Monitor food availability throughout service and coordinate with the Kitchen for timely replenishment.</li><li>Ensure appropriate food presentation, portion control, and service standards are maintained.</li><li>Monitor colleague flow during peak meal periods and ensure smooth and orderly service.</li><li>Ensure the cafeteria is properly closed, cleaned, and prepared following each meal period.</li><li>Coordinate special meal arrangements when required for operational needs, events, night shifts, or other approved requirements.</li></ul><p><strong>Colleague Experience</strong></p><ul><li>Create a welcoming and positive dining environment for all colleagues.</li><li>Regularly engage with colleagues and gather feedback regarding food quality, variety, service, and cafeteria facilities.</li><li>Address concerns professionally and escalate recurring issues to the appropriate department.</li><li>Work with the Kitchen and People & Culture teams to identify opportunities to improve the overall colleague dining experience.</li><li>Promote responsible use of the cafeteria and encourage colleagues to maintain cleanliness and proper dining etiquette.</li></ul><p><strong>Food Quality, Hygiene & Safety</strong></p><ul><li>Monitor food presentation, temperature, freshness, and overall quality during each meal period.</li><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and property requirements.</li><li>Ensure food items are appropriately labelled and handled according to established standards.</li><li>Conduct regular checks of the dining area, buffet, storage areas, and service equipment.</li><li>Immediately report any food quality, hygiene, maintenance, or safety concerns.</li><li>Ensure proper waste segregation and support initiatives to minimize food waste.</li></ul><p><strong>Team Supervision</strong></p><ul><li>Supervise cafeteria attendants and other colleagues assigned to support the operation.</li><li>Conduct daily briefings and allocate duties according to operational requirements.</li><li>Monitor attendance, punctuality, grooming, hygiene, and performance of assigned team members.</li><li>Provide coaching and on-the-job training to maintain consistent service standards.</li><li>Promote teamwork, accountability, and a positive working environment.</li></ul><p><strong>Coordination & Administration</strong></p><ul><li>Coordinate closely with the Kitchen regarding menus, meal quantities, replenishment, dietary requirements, and expected colleague numbers.</li><li>Liaise with Stewarding to ensure sufficient clean plates, cutlery, glassware, and other operating equipment are available.</li><li>Coordinate with Engineering and Housekeeping regarding maintenance and cleanliness requirements.</li><li>Maintain daily meal records, checklists, attendance/meal counts, and other required documentation.</li><li>Monitor cafeteria supplies and operating equipment and request replenishment when necessary.</li><li>Support inventory counts and control breakage, wastage, and unnecessary consumption.</li><li>Report operational issues and recommend practical improvements to management.</li></ul><p><strong>Desired Candidate Profile</strong></p>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.<br>Minimum 2-3 years of Food & Beverage or staff cafeteria experience in a hotel or hospitality environment.<br>At least 1 2 years in a supervisory role.<br>Upscale hospitality experience is preferred.<br>Pre-opening experience is an advantage.
AccorHotel
Saudi - Jeddah
<p>The Banquet Supervisor plays a crucial role in ensuring the seamless execution of events and maintaining the highest standards of service. The position demands meticulous attention to detail, strong leadership skills, and a commitment to excellence. Meticulously oversee the setup of function rooms, ensuring strict adherence to Banquet Event Orders. Rigorously verify all pre-requisitions for functions, guaranteeing readiness for timely setup. Establish and maintain close coordination with the Chef, demonstrating a comprehensive understanding of event menus. Diligently supervise and uphold service standards throughout banquet operations. Systematically monitor banquet service operating equipment, ensuring optimal inventory levels for uninterrupted operations. Efficiently manage the requisition process for items requiring replacement. Mandatory attendance and active participation in all management-assigned meetings and training sessions. Enforce stringent safety and cleanliness protocols in all service and storage areas, ensuring proper security measures are in place.</p><p><strong>Desired Candidate Profile</strong></p><p>Exceptional interpersonal and communication skills, with a demonstrated ability to interact professionally with clients, staff, and management. Meticulous attention to detail and an unwavering commitment to service excellence, as evidenced by a track record of successful event execution. Proven ability to perform effectively under high-pressure situations, maintaining composure and efficiency in a fast-paced environment. Strong leadership skills with the capacity to supervise and motivate a team to uphold rigorous service standards. Demonstrated proficiency in event planning and coordination, including experience with Banquet Event Orders and menu management. Thorough understanding of safety protocols and cleanliness standards in food service and hospitality environments. Excellent time management and organizational skills, with the ability to manage multiple events simultaneously. Willingness to attend and actively contribute to all required meetings and training sessions, demonstrating a commitment to continuous professional development. Minimum of 3 years of experience in a similar role within the hospitality or event management industry is required. A relevant degree in Hospitality Management, Event Planning, or a related field is preferred.</p>
AccorHotel
Saudi - Riyadh
<p>Raffles The Red Sea in Umluj, Saudi Arabia is seeking a skilled and customer-focused Bartender to join our dynamic hospitality team. In this role, you will craft exceptional mocktails and beverages while delivering outstanding service in our upscale resort environment. You will be the face of our bar operations, creating memorable experiences for our guests through your expertise, professionalism, and engaging personality. Reporting to the Outlet Supervisor / Outlet Manager, you will be responsible for, but not limited to:</p><p>Prepare and serve a variety of non-alcoholic beverages according to established recipes and guest preferences</p><p>Maintain a clean, organized, and well-stocked bar station, ensuring all equipment and glassware are properly maintained</p><p>Provide knowledgeable recommendations on beverage selections and menu offerings to enhance guest satisfaction</p><p>Process transactions accurately using the Point of Sale (POS) system and handle cash and card payments with precision</p><p>Monitor and manage bar inventory, including stock levels, ordering supplies, and minimizing waste</p><p>Adhere to all health, safety, and sanitation regulations</p><p>Collaborate with front-of-house and back-of-house teams to ensure seamless service delivery</p><p>Engage with guests in a friendly and professional manner, building rapport and ensuring repeat visits</p><p>Maintain composure and efficiency during peak service periods in a fast-paced environment</p><p>Follow all company policies and procedures while representing the Raffles brand with excellence</p><p><strong>Desired Candidate Profile</strong></p><p>Proven bartending experience in a luxury hospitality or upscale resort setting</p><p>Comprehensive knowledge of Mocktail preparation, and beverage service standards</p><p>Proficiency with Point of Sale (POS) systems and bar management software</p><p>Strong understanding of non-alcoholic beverages</p><p>Excellent cash handling and inventory management skills</p><p>Exceptional customer service and interpersonal skills with the ability to engage diverse guests</p><p>Physical stamina to stand for extended periods and work in a fast-paced environment</p><p>Attention to detail and commitment to maintaining high standards of cleanliness and presentation</p><p>Knowledge of health, safety</p><p>Strong communication skills in English; multilingual abilities are preferred</p><p>Familiarity with Saudi Arabian culture and hospitality expectations is preferred</p><p>Ability to work flexible schedules, including evenings, weekends, and holidays</p><p>Team player mentality with a positive attitude and willingness to support colleagues'</p>
AccorHotel
Saudi - Medina
<p>Manage all hotel television systems, including installation, configuration, troubleshooting, preventive maintenance, upgrades, and replacement of TV sets. Maintain related inventory and store control. Door Lock Systems Management: Manage all electronic door lock systems, including installation, programming, configuration, troubleshooting, and maintenance. Control stock and spare parts inventory. CCTV Systems Management: Supervise all CCTV systems, cameras, recording equipment, installation, configuration, monitoring support, and maintenance. Manage inventory and storage of CCTV equipment. Sound Systems & Meeting Room Technology: Manage sound systems, meeting room AV equipment, multimedia systems, projectors, displays, microphones, and conferencing solutions including installation, configuration, maintenance, and inventory control. Operational Support: Provide day-to-day support to hotel operations for all assigned AV, security, and guest technology services, ensuring high availability and service quality. Coordination & Project Management: Coordinate with Engineering, Rooms Division, Security, Procurement, Finance, and other departments to gather requirements, execute installations, upgrades, and service improvements. Inventory & Store Management: Manage all AV-related inventories, spare parts, assets, and storekeeper activities. Ensure accurate stock records, asset tracking, and replenishment planning. Vendor & Third-Party Management: Coordinate and manage third-party suppliers, contractors, and service providers to ensure timely maintenance, support, warranties, and service delivery. Maintenance & Compliance: Ensure preventive and corrective maintenance is completed on time and in line with hotel standards and manufacturer recommendations.</p><p><strong>Desired Candidate Profile</strong></p><p>AV and multimedia systems administration TV and IPTV systems Electronic door lock systems CCTV and surveillance technologies Inventory and asset management Vendor and contractor management Problem-solving and troubleshooting Communication and coordination skills Customer service orientation Project coordination and documentation</p>
AccorHotel
Saudi - Riyadh
<p>At Faena The Red Sea, wellness is immersive, transformative, and deeply personal. As a Spa Therapist , you will create exceptional experiences that restore balance, inspire relaxation, and elevate the guest journey through intuitive care and world-class treatments. This role is responsible for delivering luxury spa services including massages, facials, and body therapies while ensuring the highest levels of professionalism, hygiene, and guest satisfaction. The ideal candidate is passionate about wellness, attentive to detail, and dedicated to creating meaningful and memorable moments for every guest. Key Responsibilities Perform professional spa treatments including massages, facials, body scrubs, and wellness therapies in line with Faena luxury standards Assess guest needs and preferences to personalize treatments and ensure maximum comfort and satisfaction Maintain the highest standards of cleanliness, hygiene, and sanitation within treatment rooms, equipment, and spa areas Prepare treatment rooms before each appointment and ensure rooms are reset following treatments Ensure proper handling, usage, and storage of spa products, oils, tools, linens, and equipment Deliver exceptional guest service with warmth, professionalism, and attention to detail throughout the guest journey Promote wellness and relaxation while creating a calm and welcoming environment for all guests Educate guests on treatment benefits, aftercare recommendations, and wellness routines Support spa retail initiatives by recommending suitable spa and wellness products to guests Follow all spa operational procedures, health and safety regulations, and brand standards Maintain punctuality and manage treatment schedules efficiently to ensure seamless operations Communicate effectively with spa reception and fellow team members regarding guest preferences, schedules, and operational updates Handle guest concerns or feedback professionally and escalate when required Stay updated on new wellness trends, treatment techniques, and luxury spa practices Participate in training sessions, team meetings, and ongoing development programs Ensure guest confidentiality and privacy are always maintained</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or certification in Massage Therapy, Spa Therapy, Beauty Therapy, Wellness Therapy, or a related field.</li><li>Minimum 2 - 4 years of experience as a Spa Therapist within a luxury hotel, resort, wellness retreat, or high-end spa environment.</li><li>Proven ability to perform a variety of treatments including massages, facials, and body therapies.</li><li>Additional certifications in specialized treatments such as Aromatherapy, Hot Stone Therapy, Deep Tissue Massage, Reflexology, or Lymphatic Drainage are highly desirable.</li><li>Valid First Aid and CPR certification preferred.</li><li>Strong understanding of spa hygiene, sanitation, and health & safety practices in accordance with luxury hospitality standards.</li><li>Excellent communication and interpersonal skills with the ability to build genuine guest connections.</li><li>Warm, professional, and well-groomed presentation with a passion for wellness and guest care.</li><li>Ability to work flexible schedules including weekends, evenings, and public holidays as required by operational needs.</li><li>Fluent English communication skills required; additional languages including Arabic are an advantage.</li><li>Strong teamwork skills with the ability to thrive in a fast-paced luxury hospitality environment.</li></ul>
AccorHotel
Saudi - Riyadh
<p>The Purchase Manager is responsible for managing the hotel's overall procurement function, ensuring timely sourcing of quality materials at competitive prices while maintaining cost efficiency and compliance with hotel standards. The role oversees vendor management, purchasing strategies, inventory coordination, and procurement processes to support smooth hotel operations. Key Responsibilities: Develop and implement effective purchasing strategies aligned with hotel operational requirements and annual budgets. Manage procurement of Food & Beverage supplies, housekeeping materials, engineering items, guest supplies, operating equipment, and general consumables. Ensure timely availability of materials without affecting hotel operations and guest satisfaction. Review purchase requisitions and ensure approvals are obtained as per hotel policies and authorization limits. Source quality products from approved suppliers at competitive prices through effective negotiation and vendor evaluation. Establish and maintain strong relationships with key vendors, monitoring their performance against agreed service levels and quality standards. Manage inventory levels to optimize stock availability while minimizing carrying costs and waste. Monitor procurement expenses and implement cost-saving initiatives to achieve departmental budget targets. Ensure all procurement activities comply with hotel policies, legal requirements, and ethical standards. Prepare regular reports on purchasing activities, vendor performance, and cost analysis for management review.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Saudi National</li><li>Bachelor's degree in Supply Chain Management, Hotel Management, Business Administration, Commerce, or a related field.</li><li>Minimum 4-10 years of experience in hotel purchasing, procurement, or supply chain management.</li><li>Previous experience in a reputed hotel, resort, or hospitality organization preferred.</li><li>Strong knowledge of hotel procurement processes, vendor management, and cost control.</li><li>Good understanding of F&B procurement, quality standards, and market sourcing.</li></ul>
AccorHotel
Saudi - Jeddah
<p>1. Performs repairs, routine servicing and operations of HVAC systems to ensure efficient operation; operates, programs, and maintains the energy management system in order to control room temperatures for District facilities. 2. Conducts regular preventive maintenance inspections, services and repairs of refrigeration units, isolated heating and ventilating and air-conditioning, units, fan-coil units, including gas, electric and pneumatic operated heating and air conditioning equipment and systems; performs necessary adjustments or repairs; and services and repairs evaporative coolers. 3. Programs, repairs, maintains, and operates HVAC control systems, HVAC system components and/or equipment, and Variable Air Volume (VAV) systems and related modules; utilizes desktop and handheld computer to diagnose and program systems. 4. Performs skilled electrical maintenance work in the connection, repair, installation, and alteration of HVAC equipment, components, timers, motors, and wiring systems as needed. 5. Troubleshoots gas and electric heating systems; installs natural gas lines and inspects for leaks. 6. Inspects, repairs, modifies, and installs HVAC equipment including refrigeration and air conditioning compressors, receivers, condensers, evaporators, forced air units, pumps, automatic and hand valves, expansion valves. 7. Tests and examines chilled water and water tower operations and boiler as necessary, observing meter and pressure gauges. 8. Installs, inspects, and repairs or replaces defective parts in HVAC units and equipment and their controls. 9. Lubricates and packs heating, ventilation, refrigeration, and air conditioning motors, pumps, fans, bearings, and other equipment. 10. Operates a variety of hand and power tools, solder /brazing equipment, vacuum pump, freon recovery equipment, and other test and repair equipment utilized in the trade and a motor vehicle; maintains equipment in effective and safe working condition. 11. Diagnoses HVAC/R mechanical and electrical problems; repairs or replaces defective or malfunctioning parts in units, equipment, and controls; installs, rebuilds, replaces, or repairs fans, motors, thermostats, fuses, filters, bearings, valves, controls, gaskets, and other equipment as necessary. 12. Researches and evaluates products for best sources; recommends the purchase of selected parts, materials, and equipment; assists in labor and material estimations for projects; prepares and maintains work orders, records, and reports related to work performed. 13. Performs other duties related to the primary job duties.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li><strong>Technical Knowledge:</strong> Strong understanding of HVAC systems, refrigeration cycles, electrical systems, and plumbing.</li><li><strong>Tools Proficiency:</strong> Skilled in using hand tools, power tools, and diagnostic equipment (e.g., voltmeters, pressure gauges).</li></ul>
AccorHotel
Saudi - Riyadh
<p>At FAENA The Red Sea, we create elevated wellness and beauty experiences inspired by luxury, creativity, and exceptional hospitality. We are currently seeking a talented and passionate Nail Technician to join our spa and wellness team. This role is responsible for delivering professional manicure and pedicure services while creating a relaxing and personalised guest experience in line with FAENA s luxury spa environment and Forbes service standards.</p><p>Key Responsibilities</p><ul><li>Provide professional manicure and pedicure services, including nail shaping, cuticle care, polishing, and specialised nail treatments.</li><li>Perform nail enhancements such as gel applications and luxury nail art in line with spa standards.</li><li>Ensure all tools, equipment, and workstations are properly sterilised and maintained according to hygiene and safety regulations.</li><li>Maintain a clean, organised, and fully prepared treatment area at all times.</li><li>Deliver exceptional guest service with a focus on comfort, relaxation, and personalised care.</li><li>Assess guest needs and recommend appropriate nail treatments, services, and aftercare products.</li><li>Maintain strong knowledge of current nail trends, techniques, and luxury spa service standards.</li><li>Ensure compliance with all spa procedures, health regulations, and safety protocols.</li><li>Manage appointment schedules efficiently while respecting treatment timings and guest experience standards.</li><li>Support retail initiatives through product recommendations and aftercare guidance.</li><li>Collaborate closely with the spa and wellness team to enhance the overall guest journey.</li><li>Uphold FAENA grooming, presentation, and luxury hospitality standards at all times.</li><li>Ensure full compliance with Forbes standards, maintaining exceptional service quality, attention to detail, and operational excellence at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a Nail Technician within a luxury spa, wellness resort, or upscale salon environment preferred.</li><li>Certification in nail technology, manicure, and pedicure treatments required.</li><li>Strong knowledge of nail care techniques, nail enhancements, hygiene standards, and beauty trends.</li><li>Excellent communication and interpersonal skills with a guest-focused approach.</li><li>Passion for wellness, beauty, and delivering exceptional guest experiences.</li><li>Ability to provide personalised recommendations and professional aftercare advice.</li><li>Strong attention to detail and commitment to cleanliness and presentation standards.</li><li>Professional grooming and appearance aligned with luxury hospitality standards.</li><li>Experience working within a Forbes standard hotel or luxury spa environment is highly advantageous.</li><li>Fluent English communication skills required; additional languages are considered an advantage.</li></ul>
AccorHotel
Saudi - Riyadh
<p>Oversees all hotel credit and accounts receivable functions. Reviews and approves credit applications in line with company policies. Conducts credit checks for corporate, government, and travel agency accounts. Follows up on outstanding balances and ensures timely collections. Reviews aging reports and supports effective collection strategies. Ensures accurate billing for groups, events, long stay guests, and corporate accounts. Verifies supporting documents and resolves billing disputes with relevant departments. Maintains accurate and compliant credit files and documentation. Prepares credit reports, reconciliations, and month end summaries. Supports internal and external audits with required documentation. Coordinates closely with Front Office, Sales, Events, and Finance teams. Communicates with clients regarding billing inquiries, payments, and credit terms. Builds and maintains positive relationships with clients and business partners. Reporting to the Credit Manager</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred).</li><li>Strong understanding of credit procedures, billing, and collection processes.</li><li>High level of accuracy, integrity, and attention to detail.</li><li>Strong communication and negotiation skills.</li><li>Ability to work independently and manage deadlines.</li><li>Proficiency in PMS, accounting systems, and MS Excel.</li></ul>
AccorHotel
Saudi - Riyadh
<p>We are seeking a detail-oriented and efficient Purchasing Coordinator to join our team. As a key member of our procurement department, you will play a crucial role in managing purchase requisitions, issuing purchase orders, and ensuring timely delivery of goods and services.</p><p>Manage purchase requisitions and create purchase orders using Future Log and other procurement systems Coordinate with suppliers to confirm orders and resolve invoice discrepancies Maintain accurate department records and documentation Adapt to changing schedule requirements and ensure on-time delivery of goods and services Support new supplier qualifications and transitions of new or modified goods/services Initiate and develop RFPs and quotes for various purchases under supervision Perform research and data analysis using Excel . Track and report on department metrics, including corrective actions, inventory use, and cost savings Explain procurement policies and procedures to internal customers Support compliance with internal controls and identify cost reduction opportunities Assist with fleet obligations, including registrations and compliance tracking</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Supply Chain Management, or a related field</p><p>2+ years of experience in purchasing, procurement, or a related role</p><p>Proficiency in Microsoft Excel</p><p>Strong analytical and problem-solving skills</p><p>Excellent communication skills, both written and verbal</p><p>Ability to manage multiple priorities and meet deadlines in a fast-paced environment</p><p>Detail-oriented with a strong focus on accuracy</p><p>Experience with RFP processes and vendor negotiations</p><p>Knowledge of procurement best practices and industry trends</p><p>Ability to work collaboratively in a team environment</p><p>Strong organizational skills and ability to maintain accurate records</p><p>Familiarity with relevant regulations and compliance requirements</p>