AccorHotel jobs
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Jobs Found
AccorHotel
Saudi - Riyadh
Job Description <div> <p> <strong>JOB OVERVIEW </strong> </p> <p>Yoga Nidra/ Meditation/ Qigong/ Tai Chi instructor is a wellness professional responsible for designing and leading classes or individual sessions that guide guests through movement, breathing, and meditation practices to improve their physical health, mental clarity, and overall well-being. </p> <p> <strong>DUTIES AND RESPONSIBILITIES </strong> </p> <ul> <li> <p>Lead safe, engaging classes tailored to various skill levels, providing clear instructions, demonstrations, and modifications for poses or movements. </p> </li> </ul> <ul> <li> <p>Ensure a safe, supportive, and inclusive environment, applying knowledge of anatomy and proper alignment principles to prevent injuries and address individual limitations or health conditions. </p> </li> </ul> <ul> <li> <p>Plan and execute class sequences and programs that incorporate warm-ups, main practices (poses, movements, breathing, meditation), and cool-downs/relaxation stages. </p> </li> </ul> <ul> <li> <p>Build positive relationships with clients, providing individualized attention, feedback, and motivation to support their progress and goals. </p> </li> </ul> <ul> <li> <p>Educate clients on the philosophy and principles of the practices (e.g., the chakra system, Meridian/Vayu energy mapping, mindfulness) to promote a holistic approach to health. </p> </li> </ul> <ul> <li> <p>Manage class logistics, including scheduling, attendance records, and potentially marketing or business development efforts. </p> </li> </ul> <ul> <li> <p>Professional Development: Stay current on industry trends and best practices through ongoing education, workshops, and maintaining personal practice and certifications. </p></li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <strong>QUALIFICATIONS DESIRED </strong> </p> <ul> <li> <p>Relevant professional certification from a recognized organization (e.g., Yoga Alliance for Yoga, NQA for Qigong, or a certified Tai Chi for Health program) is required. </p> </li> </ul> <ul> <li> <p>Previous experience in teaching the specific modalities preferred, with a minimum two years of experience. </p> </li> </ul> <ul> <li> <p>Strong understanding of human anatomy, physiology, and the principles of the specific practices. </p> </li> </ul> <ul> <li> <p>Proficiency with virtual teaching platforms and technical setup for online classes is increasingly valuable. </p> </li> </ul> <ul> <li> <p>CPR and First Aid certification it s a plus. </p></li></ul></div>
AccorHotel
Saudi - Riyadh
Job Description <div> <p>At SLS The Red Sea, every dining experience is an opportunity to inspire, surprise, and delight. As a <strong>Commis I Lobby Lounge</strong>, you will play an important role in supporting the culinary team in delivering exceptional food experiences that reflect the creativity, quality, and distinctive character of SLS.</p> <p>Working closely with the Chef de Partie and the wider culinary team, you will support daily food preparation and service within the Lobby Lounge, ensuring that ingredients are handled with care and dishes are prepared and presented to the highest standards.</p> <p>From daily mise en place and food preparation to supporting service and maintaining a clean and organized workstation, your contribution will help create memorable dining experiences while ensuring consistency, efficiency, and adherence to the highest standards of food safety and hygiene.</p> <p>Key Responsibilities</p> <ul> <li>Prepare and assist in the execution of high-quality dishes in accordance with established recipes, culinary standards, and instructions from senior chefs.</li> <li>Complete daily mise en place and ensure the assigned workstation is fully prepared, organized, clean, and adequately stocked throughout service.</li> <li>Assist with the preparation, handling, and portioning of ingredients to ensure freshness, quality, and consistency.</li> <li>Support the Chef de Partie and Demi Chef de Partie during service to ensure timely, efficient, and consistent execution.</li> <li>Follow established recipes, preparation methods, portion control guidelines, and presentation standards to maintain consistency across all dishes.</li> <li>Handle, store, label, and rotate food products correctly in accordance with food safety and quality standards.</li> <li>Maintain high standards of hygiene, cleanliness, and personal grooming, ensuring compliance with HACCP and applicable health and safety regulations.</li> <li>Use kitchen equipment safely and responsibly, reporting any faults, damage, or maintenance requirements promptly to the appropriate senior chef.</li> <li>Support initiatives to minimize food waste through proper preparation, storage, portion control, and efficient use of ingredients.</li> <li>Participate in cleaning schedules and ensure workstations, equipment, utensils, and kitchen areas are maintained to the required standards.</li> <li>Actively participate in training and development opportunities to enhance culinary skills, product knowledge, and kitchen practices.</li> <li>Work collaboratively with the culinary team, demonstrating professionalism, a positive attitude, attention to detail, and a genuine willingness to learn while contributing to an exceptional Lobby Lounge dining experience.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>A Certificate or Diploma in Culinary Arts from a recognized culinary institution is preferred.</li> <li>Minimum of 1 2 years of relevant kitchen experience, ideally within a 4- or 5-star hotel or upscale dining environment.</li> <li>Basic knowledge of food preparation techniques, kitchen equipment, and daily culinary operations.</li> <li>Good understanding of food safety, hygiene practices, and HACCP standards.</li> <li>Ability to follow instructions, work efficiently under pressure, and maintain consistency in a fast-paced kitchen environment.</li> <li>Strong commitment to continuous learning, professional development, and delivering memorable dining experiences</li></ul></div>
AccorHotel
Saudi - Riyadh
Job Description <div> <p>At <strong>SLS The Red Sea</strong>, we don t just operate restaurants we create vibrant destinations where exceptional food, bold energy, and unforgettable experiences come together. As <strong>Outlet Manager</strong>, you will be the driving force behind the venue s operational success, guest experience, and team performance, bringing the distinctive SLS spirit to life every day.</p> <p>Leading from the floor, you will oversee the day-to-day operation of one of our signature venues, inspiring a high-performing team while ensuring exceptional service, operational excellence, and commercial performance. Working closely with F&B leadership and key hotel departments, you will shape memorable dining experiences, drive profitability, and continuously evolve the outlet to remain fresh, relevant, and unmistakably SLS.</p> <p>Key Responsibilities</p> <ul> <li>Lead the outlet team in delivering consistently elevated, engaging, and dynamic guest experiences in line with SLS brand standards and service philosophy.</li> <li>Act as the face of the outlet, maintaining a strong presence during service and building meaningful relationships with guests, regular patrons, and VIPs.</li> <li>Handle guest feedback and concerns effectively, turning service challenges into opportunities to exceed expectations.</li> <li>Oversee all daily restaurant operations, ensuring seamless coordination across the floor, bar, and supporting areas.</li> <li>Maintain exceptional standards of outlet ambiance, service delivery, product presentation, cleanliness, hygiene, and operational readiness.</li> <li>Collaborate with Engineering, Housekeeping, and other hotel departments to maintain the venue to luxury lifestyle standards.</li> <li>Lead, mentor, and inspire a high-performing team of supervisors, waitstaff, hosts, bartenders, and other outlet colleagues.</li> <li>Support recruitment, onboarding, training, performance management, employee engagement, and development of the outlet team.</li> <li>Ensure team members are fully trained in service standards, menu and product knowledge, guest interaction, and compliance requirements.</li> <li>Plan staffing levels, schedules, and team allocation in line with business demand, operational requirements, and budget targets.</li> <li>Drive revenue performance through effective upselling, menu engineering, seat utilization, and other commercial opportunities.</li> <li>Manage operational costs through effective inventory control, ordering, labor scheduling, and wastage management.</li> <li>Monitor sales, labor costs, cost of goods, and other key performance indicators, ensuring accurate reporting and alignment with departmental budgets.</li> <li>Support annual business planning, budgeting, forecasting, and ongoing performance reviews.</li> <li>Partner with Marketing to activate promotional events, seasonal concepts, and brand campaigns that increase outlet awareness and guest traffic.</li> <li>Build relationships with hotel concierges, external partners, and local tastemakers to strengthen the outlet s visibility and guest flow.</li> <li>Identify and support in-outlet events, private dining experiences, themed activations, sponsorships, product placements, and other revenue-generating opportunities.</li> <li>Monitor market trends and competitor activity to support the continued evolution and positioning of the venue.</li> <li>Drive creative initiatives that elevate the dining experience, strengthen profitability, and connect with the SLS guest lifestyle.</li> <li>Stay current with emerging trends across dining, mixology, and experiential hospitality to maintain the outlet s competitive edge.</li> <li>Ensure full compliance with health, safety, hygiene, company policies, and applicable local regulations.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Diploma or Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Minimum of 3 years of senior leadership experience within luxury restaurant operations.</li> <li>Strong experience managing large teams within high-volume, high-profile restaurant or hospitality environments.</li> <li>Proven ability to lead and develop dynamic teams while maintaining exceptional brand standards and guest satisfaction.</li> <li>Strong understanding of food and beverage operations, including menu development, beverage programs, guest flow, and restaurant performance.</li> <li>Demonstrated commercial awareness with experience in revenue generation, cost control, budgeting, and operational performance.</li> <li>Experience with POS, reservation, and workforce management systems.</li> <li>Strong interpersonal, leadership, and written and verbal communication skills.</li> <li>Fluent in English; knowledge of Arabic is an advantage.</li> <li>Proficiency in Microsoft Office and relevant operational platforms.</li> <li>Pre-opening experience or previous involvement in launching or refurbishing a venue is highly desirable.</li> <li>Group Trainer certification or a similar qualification is preferred</li></ul></div>
AccorHotel
Saudi - Riyadh
Job Description <div> <p> <strong>Role Summary</strong> </p> <p>The Audio-Visual (AV) Technician is responsible for delivering seamless, high-quality audio-visual services across the resort. This role supports luxury events, conferences, weddings, entertainment venues, and VIP guest requirements, ensuring all AV systems operate flawlessly while meeting the high standards of a five-star hospitality environment.</p> <p> <strong>SCOPE</strong> </p> <p> Set up, operate, and dismantle professional AV equipment for meetings, conferences, weddings, gala dinners, and live entertainment</p> <p> Operate sound, lighting, and video systems during live events with precision and attention to detail</p> <p> Ensure optimal performance of microphones, speakers, mixers, lighting consoles, LED walls, projectors, and display screens</p> <p> Provide discreet, professional on-site technical support for VIP guests and high-profile events</p> <p> Anticipate event requirements and proactively address AV needs before and during functions</p> <p> Troubleshoot technical issues quickly and effectively to minimize any guest impact</p> <p> Maintain AV equipment to five-star standards of cleanliness, safety, and functionality</p> <p> Collaborate closely with Events, Banquets, Entertainment, IT, and external vendors</p> <p> Support conference rooms, boardrooms, in-room AV systems, and resort-wide digital displays</p> <p> Maintain accurate inventory records and report maintenance or replacement needs</p> <p> Adhere strictly to resort brand standards, health, and safety regulations</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <strong>Skills & Competencies</strong> </p> <p> Exceptional attention to detail and quality control</p> <p> Strong communication and interpersonal skills</p> <p> Calm, composed, and professional under pressure</p> <p> Service-oriented mindset aligned with five-star hospitality values</p> <p> Ability to work independently and as part of a team</p></div>
AccorHotel
Saudi - Riyadh
Job Description <div> <p>Guest Experience & Service Excellence</p> <ul> <li>Deliver warm, personalized, and professional service to children and parents at all times.</li> <li>Create a fun, welcoming, and inclusive environment within the Kids Club.</li> <li>Ensure all children feel engaged, safe, and valued during activities.</li> <li>Maintain luxury hospitality standards and uphold the Raffles brand image.</li> <li>Build positive relationships with families and encourage repeat participation in activities.</li> </ul> <p>Activities & Entertainment</p> <ul> <li>Organize and lead daily entertainment programs, games, arts & crafts, educational activities, storytelling sessions, sports, and themed events.</li> <li>Conduct indoor and outdoor recreational activities suitable for different age groups.</li> <li>Participate in resort events, celebrations, and seasonal programs.</li> <li>Assist in preparing activity schedules and creative concepts for children s entertainment.</li> <li>Encourage creativity, teamwork, and learning through engaging experiences.</li> </ul> <p>Safety & Childcare Responsibilities</p> <ul> <li>Ensure the safety and wellbeing of all children under supervision.</li> <li>Follow child protection, safeguarding, and emergency procedures at all times.</li> <li>Maintain accurate registration and sign-in/sign-out procedures.</li> <li>Immediately report accidents, incidents, or guest concerns to management.</li> <li>Ensure all activities comply with resort health and safety policies.</li> </ul> <p>Operational Responsibilities</p> <ul> <li>Maintain cleanliness, organization, and presentation of the Kids Club facilities.</li> <li>Ensure toys, equipment, and activity materials are properly maintained and sanitized.</li> <li>Monitor inventory levels of activity supplies and report replenishment needs.</li> <li>Support opening and closing procedures of the Kids Club.</li> <li>Assist other recreation operations when required.</li> </ul> <p>Team Collaboration</p> <ul> <li>Work closely with Recreation, Front Office, Housekeeping, Security, and Food & Beverage teams to ensure seamless guest experiences.</li> <li>Participate in departmental meetings and training sessions.</li> <li>Promote teamwork and contribute positively to the resort culture.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p>Qualifications & Requirements</p> <ul> <li>Previous experience in Kids Club, childcare, entertainment, hospitality, or recreational activities preferred.</li> <li>Experience in luxury hospitality is an advantage.</li> <li>Strong interpersonal and communication skills.</li> <li>Energetic, creative, and outgoing personality.</li> <li>Ability to work with children of different age groups and cultural backgrounds.</li> <li>Basic first aid and CPR certification preferred.</li> <li>Good command of English; additional languages are an advantage.</li> <li>Ability to work flexible shifts, weekends, and holidays.</li> </ul> <p>Competencies</p> <ul> <li>Guest Passion</li> <li>Creativity & Engagement</li> <li>Child Safety Awareness</li> <li>Communication Skills</li> <li>Teamwork & Collaboration</li> <li>Cultural Sensitivity</li> <li>Problem Solving</li> <li>Positive Attitude & Professional Grooming</li> </ul> <p>Physical Requirements</p> <ul> <li>Ability to stand and move actively for extended periods.</li> <li>Ability to participate in sports, dancing, games, and outdoor activities.</li> <li>Capability to lift and carry activity materials when required.</li></ul></div>
AccorHotel
Saudi - Riyadh
Job Description <div> <p>At <strong>SLS The Red Sea</strong>, our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a <strong>Concierge Agent</strong>, you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and transportation, and helping guests discover experiences across the hotel, Shura Island, and the wider Red Sea destination.</p> <p>With a warm and engaging approach, you will take the time to understand each guest s preferences and turn their requests into thoughtful, seamless arrangements. Working closely with hotel teams and destination partners, you will ensure every recommendation, reservation, and special request is handled with care, accuracy, and the distinctive spirit of <strong>SLS The Red Sea</strong>.</p> <p>Key Responsibilities</p> <ul> <li>Welcome guests warmly upon arrival, remain engaged throughout their stay, and ensure a personalized and memorable experience.</li> <li>Serve as a trusted point of contact for guest inquiries, requests, and arrangements, delivering prompt, polished, and attentive service.</li> <li>Understand guest preferences and special requests to provide thoughtful recommendations and personalized experiences.</li> <li>Handle and coordinate reservations for restaurants, transportation, activities, entertainment, spa, wellness, and other guest experiences.</li> <li>Create and recommend personalized activities and experiences based on individual guest preferences and interests.</li> <li>Assist guests in planning their stay by providing recommendations and coordinating arrangements from initial request through completion.</li> <li>Develop and maintain up-to-date knowledge of Shura Island and the wider Red Sea destination, including hotels, dining venues, attractions, activities, transportation, and guest experiences.</li> <li>Confidently guide guests through available experiences across the destination and provide relevant recommendations based on their preferences.</li> <li>Build and maintain professional relationships with trusted partners and service providers to support seamless guest arrangements.</li> <li>Arrange and confirm transportation, including airport transfers, private drivers, taxis, and other guest mobility requirements.</li> <li>Coordinate closely with Bell Desk and Valet teams to ensure smooth and seamless guest arrivals and departures.</li> <li>Assist with personal arrangements and special requests, ensuring each request is handled with discretion, accuracy, and attention to detail.</li> <li>Handle guest feedback and concerns professionally, ensuring timely resolution, appropriate follow-up, and communication with relevant departments.</li> <li>Conduct courtesy calls for VIPs and long-stay guests when required, recording preferences and feedback to support personalized service.</li> <li>Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences.</li> <li>Handle guest mail, packages, deliveries, printing requests, and other personal assistance with confidentiality and care.</li> <li>Log, track, and follow up on guest requests, reservations, and arrangements to ensure timely completion and accountability.</li> <li>Maintain accurate records of reservations, transportation, special arrangements, and Concierge services provided.</li> <li>Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless service delivery.</li> <li>Maintain a professional, organized, and well-presented Concierge desk with accurate and updated guest information and resources.</li> <li>Support the onboarding and training of new colleagues on Concierge standards, guest engagement, and operational procedures when required.</li> <li>Assist with hotel tours, site inspections, Guest Relations, and Front Office activities when required.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Minimum 1 2 years of experience in a guest-facing role, preferably within an upscale, luxury, or lifestyle hotel environment.</li> <li>Fluency in English is essential, with excellent communication and conversational skills and a confident, polished, and engaging manner.</li> <li>Strong understanding of luxury guest service standards with awareness and respect for local culture and customs.</li> <li>Excellent organizational and multitasking skills with strong attention to detail and follow-through.</li> <li>Proficiency in Microsoft Office applications and confidence using digital tools.</li> <li>Familiarity with hotel systems such as Opera PMS, MessageBox, or similar guest service platforms is an advantage.</li> <li>Strong interpersonal and problem-solving skills with the ability to respond confidently and creatively to a wide range of guest requests.</li> <li>Proactive, resourceful, and guest-focused with a genuine passion for creating personalized and memorable experiences.</li> <li>Professional appearance and demeanor with the ability to represent the SLS brand confidently.</li> <li>Collaborative team player with a strong sense of ownership and accountability for the guest experience.</li></ul></div>
AccorHotel
Saudi - Riyadh
Job Description <div> <p>At <strong>SLS The Red Sea</strong>, beverages are more than what s in the glass they are an expression of creativity, craft, and personality. As our <strong>Head Barista</strong>, you will be the creative force behind our specialty coffee and beverage experience, combining technical expertise, bold presentation, and genuine hospitality to bring the distinctive SLS spirit to life.</p> <p>Leading a passionate beverage team, you will oversee daily operations, inspire exceptional service, and help shape an innovative offering of specialty coffee, signature beverages, crafted drinks, and seasonal creations. Working closely with the Restaurant/Outlet leadership team, you will combine hands-on service with team leadership, creativity, and operational excellence to deliver memorable beverage experiences throughout every service.</p> <p>Key Responsibilities</p> <ul> <li>Lead the daily coffee and beverage operation, ensuring smooth, efficient service and a clean, organized, and welcoming environment.</li> <li>Maintain a visible and hands-on presence during service, engaging with guests, recognizing returning guests, and tailoring experiences to individual preferences.</li> <li>Ensure all coffee and beverage orders are prepared accurately, efficiently, and consistently in line with SLS quality, recipe, and presentation standards.</li> <li>Lead the preparation and development of specialty coffee, espresso-based beverages, signature beverages, crafted drinks, and seasonal creations.</li> <li>Stay current with specialty coffee trends, brewing methods, beverage innovation, ingredients, preparation techniques, and creative presentation.</li> <li>Maintain exceptional mise-en-place, including coffee beans, fresh ingredients, garnishes, ice, equipment, glassware, and presentation tools.</li> <li>Ensure coffee machines, grinders, brewing equipment, and beverage preparation tools are properly maintained, cleaned, and ready for operation.</li> <li>Supervise, motivate, and develop the beverage team, maintaining high levels of performance, engagement, and accountability.</li> <li>Conduct regular briefings, training sessions, and hands-on coaching to strengthen coffee knowledge, beverage preparation skills, product knowledge, and guest interaction.</li> <li>Ensure all team members consistently follow SLS grooming, service, hygiene, and behavioral standards.</li> <li>Coordinate team scheduling to ensure appropriate operational coverage while supporting effective labor management.</li> <li>Manage coffee and beverage inventory, stock requisitions, ordering, storage, and daily opening and closing procedures while minimizing wastage.</li> <li>Conduct regular inventory counts, maintain accurate records, and support effective cost-control practices.</li> <li>Ensure POS transactions, cash handling, and billing procedures are completed accurately and in accordance with hotel policies.</li> <li>Handle guest feedback and concerns promptly and professionally, escalating matters to management when required.</li> <li>Build guest loyalty through meaningful interactions and personalized coffee and beverage recommendations.</li> <li>Collaborate with Restaurant/Outlet leadership, Culinary, and Marketing teams to support promotions, events, seasonal concepts, and beverage activations.</li> <li>Support special events and creative beverage experiences that enhance guest engagement and contribute to revenue performance.</li> <li>Ensure full compliance with food safety, hygiene, health and safety requirements, company policies, and applicable regulations in the Kingdom of Saudi Arabia.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Minimum 2 3 years of experience as a Senior Barista, Head Barista, Beverage Team Leader, or similar role within an upscale, luxury, or lifestyle hotel, restaurant, or caf environment.</li> <li>Strong knowledge of specialty coffee, espresso preparation, brewing techniques, coffee beans, signature beverages, crafted drinks, and seasonal creations.</li> <li>Strong understanding of coffee machines, grinders, brewing equipment, beverage ingredients, preparation techniques, and presentation standards.</li> <li>Creative approach to developing and presenting innovative coffee and beverage experiences.</li> <li>Proven leadership skills with the ability to coach, motivate, and develop a high-performing beverage team.</li> <li>Strong understanding of inventory control, stock management, cost control, and POS systems.</li> <li>Excellent attention to detail with the ability to maintain quality, consistency, and efficiency in a fast-paced environment.</li> <li>Strong guest engagement, communication, and interpersonal skills.</li> <li>Fluent in English; knowledge of Arabic is an advantage.</li> <li>Food safety or <strong>HACCP certification</strong> is an advantage.</li> <li>Previous experience within a luxury or lifestyle hospitality environment is highly desirable.</li></ul></div>
AccorHotel
Saudi - Riyadh
<p>Assist the Executive Pastry Chef and Sous Chef in planning, organizing, coordinating, and ensuring the smooth and efficient daily operation of the Pastry section. Participate in pastry and bakery production activities while maintaining the highest standards of quality, consistency, and presentation. Read and take appropriate action on reports, instructions, and operational matters relating to the Pastry section. Assist in the on-the-job training and development of pastry and bakery colleagues to maintain the highest standards of production. Ensure proper handling and use of pastry and bakery equipment to prevent loss, damage, and unnecessary waste. Take responsibility for matters related to the assigned pastry production area and ensure tasks are completed efficiently. Maintain the work environment clean, organized, and professional at all times. Ensure proper standards of sanitation, hygiene, and food safety are consistently maintained. Follow approved production procedures, recipes, and methods issued by the Executive Pastry Chef. Prepare ingredients for baking by accurately measuring and mixing ingredients according to established recipes. Prepare and bake cakes, pies, cookies, pastries, and other bakery products according to established standards. Prepare a variety of pies and desserts for all kitchen sections and outlets as required. Prepare and cook ingredients for pie fillings, puddings, custards, and other desserts. Mix, knead, shape, and prepare dough for pies, cakes, cookies, and other pastry products. Prepare all la carte and special desserts during service periods according to established standards. Monitor oven temperatures and regulate thermostat controls to ensure proper baking results. Monitor baking times and ensure products are cooked to the required quality and consistency. Participate in bakery operations and support bakers with production requirements as needed. Assist in maintaining appropriate production levels according to operational requirements. Monitor the quality, presentation, and consistency of pastry and bakery products throughout production and service. Report any major complaints, quality concerns, equipment issues, or operational problems to the Executive Pastry Chef or Sous Chef. Work effectively as part of a team and maintain a positive, professional, and respectful attitude. Attend training and development programs as assigned by management or the Training Manager. Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. Perform duties common to the role and any other responsibilities or special projects assigned by the Executive Pastry Chef or Hotel Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a pastry or bakery kitchen is required. Strong knowledge of pastry and bakery production techniques. Knowledge of cakes, pies, cookies, desserts, custards, puddings, fillings, and dough preparation. Knowledge of baking temperatures, cooking times, ingredients, and pastry equipment. Good understanding of food safety, hygiene, sanitation, and safe working practices. Ability to accurately follow recipes, production specifications, and presentation standards. Ability to organize and manage assigned pastry production tasks efficiently. Culinary, pastry, or bakery qualification is preferred. Previous experience in a luxury hotel or resort environment is preferred. Ability to work flexible shifts, including early mornings, weekends, and public holidays. Ability to work effectively in a high-volume operation while maintaining quality and consistency. Professional appearance and high standards of personal hygiene are required at all times. Ability to support the training and development of junior pastry and bakery colleagues. Commitment to maintaining high standards of cleanliness, food safety, hygiene, and product quality. Willingness to undertake additional duties and special assignments as required by management.</p>
AccorHotel
Saudi - Riyadh
<p>Assist the Executive Pastry Chef and Sous Chef in the smooth and efficient daily operation of the Pastry section. Participate in pastry and bakery production activities while maintaining the highest standards of quality, consistency, and presentation. Read and take appropriate action on instructions and reports relating to the Pastry section from the Executive Pastry Chef or Sous Chef. Attend to tasks and responsibilities assigned by senior culinary colleagues in a timely and professional manner. Follow established production procedures, recipes, and instructions provided by supervisors. Assist in the preparation of pastry products, baked goods, desserts, and other items as required by the operation. Ensure all products are prepared according to established quality, hygiene, and presentation standards. Maintain proper handling and use of pastry equipment to prevent loss, damage, and unnecessary waste. Maintain the Pastry section and work environment clean, organized, and orderly at all times. Follow proper food safety, sanitation, and hygiene procedures throughout all production activities. Work effectively as part of a team and contribute to a positive and professional working environment. Maintain readiness to support the Pastry section during high-volume periods and busy service operations. Report any major complaints, quality concerns, equipment problems, or operational issues to the Executive Pastry Chef or Sous Chef. Attend training and development programs as assigned by management or the Training Manager. Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. Maintain honesty, professionalism, a positive attitude, and willingness to learn and develop culinary skills. Perform any other duties, special tasks, or responsibilities assigned by the Executive Pastry Chef, Junior Sous Chef, or Hotel Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a pastry, bakery, or kitchen environment is preferred.</li><li>Basic knowledge of pastry and bakery production techniques.</li><li>Basic knowledge of food preparation, hygiene, sanitation, and food safety.</li><li>Ability to follow recipes, instructions, and established production procedures accurately.</li><li>Ability to safely operate basic pastry and kitchen equipment.</li><li>Ability to work effectively as part of a team in a high-volume environment.</li><li>Culinary, pastry, or bakery training is preferred.</li><li>Previous experience in a luxury hotel or resort environment is preferred.</li><li>Ability to work flexible shifts, including early mornings, weekends, and public holidays.</li><li>Professional appearance and high standards of personal hygiene are required.</li><li>Ability to work under pressure while maintaining quality and cleanliness standards.</li><li>Willingness to participate in training and continuous professional development.</li><li>Commitment to maintaining the highest standards of food safety, hygiene, cleanliness, and product quality.</li><li>Ability to undertake additional duties and special assignments as required by management.</li></ul>
AccorHotel
Saudi - Eastern Province
<p>We are seeking a dynamic, results-driven, and strategic Director of Sales & Marketing to lead our commercial efforts and drive revenue growth across all market segments. The successful candidate will be responsible for developing and executing sales and marketing strategies, maximizing hotel profitability, strengthening brand positioning, and leading a high-performing sales team. As a key member of the Executive Committee, the Director of Sales & Marketing will play a pivotal role in achieving business objectives while delivering exceptional guest experiences in line with Movenpick and Accor standards.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><p>Sales Leadership</p><ul><li>Develop and implement comprehensive sales strategies to achieve revenue and market share objectives.</li><li>Lead and manage all sales activities across corporate, leisure, MICE, government, and wholesale segments.</li><li>Identify new business opportunities and establish strong relationships with key clients, travel agencies, and corporate partners.</li><li>Monitor market trends, competitor activities, and customer demands to ensure a competitive positioning.</li><li>Drive room revenue, banquet sales, catering business, and ancillary revenue streams.</li></ul><p>Marketing & Brand Management</p><ul><li>Develop and execute annual marketing plans aligned with the hotel's business objectives.</li><li>Oversee digital marketing, social media, public relations, advertising, and promotional campaigns.</li><li>Ensure brand standards and guidelines are maintained across all marketing communications.</li><li>Collaborate with Accor regional teams on brand initiatives and loyalty program promotions.</li><li>Enhance the hotel's visibility and reputation within the local and international markets.</li></ul><p>Revenue & Commercial Strategy</p><ul><li>Work closely with Revenue Management to optimize pricing strategies and maximize hotel profitability.</li><li>Analyze business performance indicators, forecast trends, and prepare strategic action plans.</li><li>Participate in budget preparation and manage departmental expenses effectively.</li><li>Monitor and evaluate sales performance through regular reporting and market analysis.</li></ul><p>Leadership & Team Development</p><ul><li>Lead, coach, and develop the Sales & Marketing team to achieve individual and departmental goals.</li><li>Foster a culture of accountability, innovation, and guest-centric service.</li><li>Conduct regular performance reviews and identify training needs.</li><li>Promote collaboration with all hotel departments to ensure seamless guest experiences.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong knowledge & network of the Saudi market especially eastern region Al-Khobar .</p><p>Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or a related field.</p><p>Minimum 8-10 years of progressive sales and marketing experience within the hospitality industry.</p><p>At least 3-5 years in a leadership role as Director of Sales, Director of Sales & Marketing, or equivalent.</p><p>Strong knowledge of hotel revenue management, market segmentation, and distribution channels.</p><p>Experience with luxury, upscale, or international hotel brands .</p><p>Excellent leadership, negotiation, networking, and relationship management skills.</p><p>Strong analytical and strategic thinking abilities.</p><p>Proficiency in Microsoft Office, CRM systems, and hotel sales platforms.</p><p>Excellent communication skills in both Arabic and English; additional languages are an advantage.</p>
AccorHotel
Saudi - Riyadh
<p>At SLS, we don't just run hotels, we orchestrate experiences. As People & Culture Manager at SLS The Red Sea, you are not simply managing HR operations, you are shaping the heartbeat of the hotel. You are a culture driver, talent champion, and experience curator who understands that extraordinary guest journeys begin with empowered, inspired teams. This role calls for a dynamic and emotionally intelligent professional who brings both structure and soul to People & Culture. You will bring the SLS spirit to life by attracting bold personalities, nurturing talent, and creating an environment where individuality thrives and performance excels.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Support the development and execution of the People & Culture strategy in alignment with SLS brand values and business goals</li><li>Partner with leadership teams to drive a culture of engagement, creativity, and high performance across the property</li><li>Lead end-to-end recruitment efforts, attracting diverse talent with personality, potential, and passion</li><li>Manage workforce planning, headcount tracking, and support succession planning initiatives</li><li>Drive performance management processes, ensuring they are impactful, fair, and aligned with business objectives</li><li>Coordinate learning and development initiatives that inspire growth, leadership, and self-expression</li><li>Champion employee engagement activities and create meaningful moments across the employee lifecycle</li><li>Support recognition programs that celebrate individuality, contribution, and excellence in true SLS style</li><li>Ensure compliance with Saudi labor laws, Saudization requirements, and company policies</li><li>Manage and oversee all government HR platforms (including but not limited to GOSI, Qiwa, Muqeem, and Mudad), ensuring timely and accurate processing of employee records, visas, contracts, and regulatory requirements</li><li>Act as a trusted advisor on employee relations matters, supporting fair and consistent resolutions</li><li>Maintain accurate and confidential employee records, leveraging data to inform decision-making</li><li>Collaborate with all departments to ensure People & Culture initiatives enhance operational performance</li><li>Support and guide the People & Culture team in delivering a seamless and elevated employee experience</li></ul><p><strong>Desired Candidate Profile</strong></p><p>5+ years in Human Resources within luxury hotels or lifestyle hospitality.</p><p>Strong experience in pre-opening and ramp-up environments is highly advantageous.</p><p>Familiarity with Saudi Arabia labor law is a strong advantage.</p><p>You're a people-first leader with emotional intelligence, a flair for hospitality, and a deep commitment to creating meaningful team experiences.</p><p>Fluent in English</p>
AccorHotel
Saudi - Riyadh
<p>JOB OVERVIEW The Order Taker is responsible for accurately receiving, processing, and coordinating guest food and beverage orders for FAENA. The role ensures seamless communication between guests and kitchen or service teams, delivering prompt, accurate, and high-quality service in line with the resort s luxury hospitality standards. DUTIES AND RESPONSIBILITIES Receive and accurately record guest food and beverage orders via phone, in-room dining system, or service channels. Ensure all orders are entered correctly into the ordering system with full guest details and preferences. Communicate orders clearly and efficiently to kitchen and service teams. Confirm order details with guests, including menu items, modifications, allergies, and special requests. Provide menu information, recommendations, and clarification to guests when required. Monitor order status and ensure timely preparation and delivery coordination. Follow up on guest requests to ensure accuracy, satisfaction, and prompt service resolution. Coordinate with kitchen, room service, and F&B teams to ensure smooth order execution. Handle guest inquiries and complaints professionally and escalate when necessary. Maintain accurate records of orders, charges, and transactions. Ensure proper application of pricing, promotions, and service standards. Support upselling of menu items and promotions where appropriate. Maintain knowledge of menu items, ingredients, preparation methods, and allergens.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; hospitality training is an advantage.</li><li>1 2 years of experience in customer service, call center, F&B, or hotel operations preferred.</li><li>Basic knowledge of food and beverage menus, service standards, and order handling processes.</li><li>Familiarity with POS or hotel ordering systems is an advantage.</li><li>Fluency in English required; additional languages are an advantage.</li></ul>
AccorHotel
Saudi - Riyadh
<p>JOB OVERVIEW The Waiter/Waitress is responsible for delivering exceptional table service at FAENA, ensuring guests receive a refined and memorable dining experience. The role involves taking orders, serving food and beverages, and maintaining high standards of hospitality, presentation, and service excellence in line with the resort s luxury dining standards. DUTIES AND RESPONSIBILITIES Provide attentive, professional, and personalized table service to all guests. Greet guests warmly, present menus, and explain dishes, specials, and beverages when required. Accurately take food and beverage orders and communicate them clearly to the kitchen and bar teams. Serve food and drinks promptly, following proper service standards and presentation guidelines. Ensure tables are properly set, clean, and maintained throughout service. Anticipate guest needs and respond quickly to requests or special requirements. Maintain strong knowledge of menu items, ingredients, and preparation methods. Handle guest inquiries and feedback professionally to ensure a positive dining experience. Coordinate closely with kitchen, bar, and F&B supervisory teams for smooth service flow. Ensure proper handling of POS systems for order entry and billing accuracy. Support upselling of menu items, beverages, and special promotions. Maintain cleanliness and hygiene of dining areas, service stations, and equipment. Follow all food safety, hygiene, and health regulations at all times. Assist in setting up and closing down restaurant sections before and after service. Report guest complaints, service issues, or operational concerns to supervisors promptly. Work as part of a team to ensure efficient and high-quality service delivery. Uphold grooming, uniform, and appearance standards of FAENA.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent required; hospitality or F&B training is an advantage. 1 3 years of experience in restaurant, hotel, or luxury dining service preferred. Basic knowledge of food and beverage service standards and etiquette. Familiarity with POS systems is an advantage. Fluency in English required; additional languages are an advantage.</p>
AccorHotel
Saudi - Riyadh
<p>Assist the Executive Pastry Chef and Sous Chef in planning, organizing, coordinating, and ensuring the smooth and efficient daily operation of the Pastry section. Participate in food production activities within the kitchen, particularly the preparation of baked goods, pastries, desserts, and other pastry products. Follow approved recipes, production procedures, methods, and presentation standards as directed by senior culinary colleagues. Participate in the preparation of all baked goods, pastries, and desserts in accordance with established recipe cards and methods. Ensure all baked goods, pastries, and desserts are dispatched to restaurants and outlets according to established presentation and service standards. Assist the Chef P tissier in ensuring production levels are consistent with the operational requirements of the hotel. Assist with the preparation of requisitions and ensure required ingredients and materials are available for production. Taste baked goods, pastries, and desserts regularly to ensure correct taste, quality, consistency, and presentation. Assist in preparing decorative centerpieces and pastry displays when required. Ensure portion control standards are consistently followed. Ensure all restaurants and kitchen outlets receive their required pastry products in a timely manner. Assist in supervising colleagues and take responsibility for assigned functions and tasks as directed. Maintain the Pastry section in a clean, organized, and orderly condition at all times. Ensure all pastry equipment and utensils are handled correctly, cleaned properly, and maintained in good working condition. Follow the Clean as You Go method of working throughout all production activities. Ensure proper handling of equipment and prevent loss, damage, and unnecessary waste of assets and ingredients. Maintain the highest standards of hygiene, sanitation, food safety, and workplace cleanliness. Comply with the hotel's health and safety policies and procedures. Report any major complaints, operational concerns, equipment issues, or quality problems within the kitchen to the Executive Pastry Chef or Sous Chef. Read and take appropriate action on instructions and reports relating to the Pastry section. Assist the Chef P tissier in the performance of assigned duties and responsibilities. Work effectively as part of a team and maintain a positive, professional, and respectful attitude toward colleagues and supervisors. Attend training and development programs as assigned by management or the Training Manager. Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. Perform related duties, special projects, and any other responsibilities assigned by the Executive Pastry Chef or Hotel Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a pastry kitchen, bakery, or luxury hospitality environment is preferred. Knowledge of pastry production, baking techniques, desserts, and pastry presentation. Knowledge of recipes, production procedures, portion control, and food presentation standards. Knowledge of food hygiene, sanitation, and food safety practices. Ability to operate and maintain pastry kitchen equipment and utensils safely and correctly. Ability to follow instructions and established recipes accurately. Ability to work efficiently in a high-volume kitchen environment. Culinary, pastry, or bakery training or certification is preferred. Previous luxury hotel or resort experience is preferred. Ability to work flexible shifts, including early mornings, weekends, and public holidays. Ability to work effectively under pressure while maintaining quality and consistency. Professional appearance and excellent personal hygiene are required at all times. Strong commitment to cleanliness, food safety, and the highest standards of pastry production. Willingness to continuously learn and develop pastry knowledge and technical skills. Ability to support special projects and additional operational requirements as assigned by management.</p>
AccorHotel
Saudi - Riyadh
<p>Fairmont The Red Sea is seeking a professional and organized Front Office Supervisor to lead our front office operations in Umluj, Saudi Arabia. In this supervisory role, you will oversee the daily operations of our front desk team, ensuring exceptional guest experiences while maintaining operational excellence in a luxury resort environment. You will be responsible for managing team performance, handling guest relations, and coordinating with other departments to deliver outstanding service standards. Supervise and manage front office staff, including scheduling, training, and performance evaluations Oversee all guest check-in and check-out procedures, ensuring efficiency and accuracy Address guest inquiries, concerns, and complaints with professionalism and empathy, resolving issues promptly Monitor and manage room assignments, reservations, and occupancy to optimize revenue Ensure compliance with hotel policies, security protocols, and confidentiality standards Train front office team members on customer service excellence, hotel systems, and operational procedures Coordinate with housekeeping, maintenance, and other departments to ensure seamless operations Manage front office inventory, supplies, and equipment Analyze operational metrics and implement improvements to enhance efficiency and guest satisfaction Maintain accurate records and reports related to front office operations Uphold the luxury service standards and brand values of Fairmont The Red Sea</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years of front office experience in a hotel or hospitality environment</li><li>Proven supervisory or team leadership experience</li><li>Strong knowledge of hotel management systems and reservation software</li><li>Excellent communication and interpersonal skills</li><li>Exceptional customer service orientation and problem-solving abilities</li><li>Ability to work effectively under pressure and manage multiple priorities</li><li>Proficiency in Microsoft Office applications</li><li>Strong organizational and time management skills</li><li>Ability to train, motivate, and develop team members</li><li>Professional demeanor and appearance</li><li>Preferred: Experience in luxury hotel operations</li><li>Preferred: Multilingual abilities (Arabic, English, and additional languages)</li><li>Preferred: Knowledge of Saudi Arabian hospitality standards and cultural practices</li><li>Preferred: Understanding of revenue management and hotel operations'</li></ul>
AccorHotel
Saudi - Riyadh
<p>JOB OVERVIEW The Bartender prepares and serves cocktails, wines, and premium spirits while delivering a refined and engaging guest experience. The role requires strong mixology skills, product knowledge, and the ability to create personalized, memorable interactions.</p><p>DUTIES AND RESPONSIBILITIES Prepare and serve cocktails, wines, beers, and specialty beverages according to exact recipes and standards. Ensure consistency in quality, presentation, and service timing across all drinks. Develop signature cocktails and provide tailored beverage recommendations based on guest preferences. Deliver warm, engaging, and knowledgeable service throughout guest interactions. Set up and close the bar efficiently at the beginning and end of each shift. Prepare garnishes, juices, syrups, and ice in advance to support smooth service. Maintain cleanliness, organization, and compliance with health, safety, and sanitation standards. Polish and rotate glassware to ensure flawless presentation. Inspect and maintain bar tools and equipment to ensure proper functionality. Monitor inventory levels of beverages and supplies, ensuring timely restocking. Support end-of-shift stock counts and maintain accurate usage records. Engage guests with strong product knowledge, offering informed recommendations and upselling premium options. Observe guest needs and respond proactively to maintain service flow. Handle guest feedback or concerns professionally and escalate when required. Collaborate effectively with barbacks, servers, and management to ensure smooth operations. Assist team members with restocking and maintaining service areas during peak periods. Support onboarding and training of new team members on bar procedures and standards. Process payments accurately using the POS system and ensure compliance with all relevant alcohol service regulations. Follow safety protocols, including spill management, glass handling, and emergency procedures. Maintain comprehensive knowledge of menus, seasonal offerings, and food pairings. Contribute ideas for cocktail innovation and seasonal menu development. Promote premium products and pairings to enhance guest experience and drive revenue.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a Bartender in a high-volume or luxury hospitality environment. Strong knowledge of classic cocktails, mixology techniques, wines, beers, and spirits. Understanding of bar operations, stock control, and service procedures. Familiarity with POS systems and cash handling processes. Certification in food safety, hygiene, and responsible alcohol service (as required by local regulations). Training in hospitality or mixology is an advantage.</p>
AccorHotel
Saudi - Riyadh
<p>JOB OVERVIEW The Barista is responsible for preparing and serving coffee, espresso, tea, and specialty beverages with precision and warmth. This role requires excellent attention to detail, strong product knowledge, and the ability to create memorable guest interactions in a fast-paced environment. The Barista also supports the cleanliness, inventory, and presentation of the caf or coffee service area.</p><p>DUTIES AND RESPONSIBILITIES</p><ul><li>Prepare espresso-based drinks, teas, and specialty beverages according to exact recipes and standards.</li><li>Ensure consistent quality, presentation, and timely delivery of all beverages.</li><li>Deliver warm, attentive, and knowledgeable service to enhance the guest experience.</li><li>Maintain a clean, organized, and fully stocked workstation throughout service.</li><li>Monitor and replenish inventory of coffee, milk, syrups, and related supplies proactively.</li><li>Operate espresso machines, grinders, and brewing equipment safely, reporting any issues promptly.</li><li>Uphold all food safety, hygiene, and sanitation standards.</li><li>Process guest orders and payments accurately using the POS system.</li><li>Demonstrate strong product knowledge of coffee beans, brewing methods, teas, and specialty beverages to confidently recommend and upsell.</li><li>Personalize service by engaging with guests and, where appropriate, using names.</li><li>Communicate effectively with team members to ensure smooth and efficient service flow.</li><li>Assist with setup before service and breakdown/cleaning after shifts.</li><li>Prepare mise en place in advance to support peak service periods.</li><li>Support onboarding of new team members by demonstrating beverage preparation and service standards.</li><li>Maintain Faena service standards in appearance, behavior, and guest interaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a Barista in a high-volume or luxury hospitality environment.</p><p>Knowledge of espresso preparation, specialty coffee, and brewing techniques.</p><p>Understanding of food safety, hygiene, and sanitation standards.</p><p>Familiarity with POS systems and basic cash handling procedures.</p><p>Barista certification or hospitality training is an advantage.</p>
AccorHotel
Saudi - Riyadh
<p>Answer in-room dining calls promptly and courteously Take and accurately record guest food and beverage orders Confirm room numbers, order details and special requests Assist guests with menu selections and provide recommendations Explain menu items, ingredients and available options when required Enter orders accurately into the POS system Communicate dietary requirements and allergies to the kitchen team Coordinate with kitchen and service teams to ensure timely order delivery Follow up on orders to ensure guest satisfaction Handle guest inquiries, requests and complaints professionally Promote additional food and beverage items where appropriate Maintain accurate order records and guest preferences Follow hotel service, hygiene and safety standards Maintain a professional and friendly telephone manner</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven customer service experience in a hospitality or food service environment</li><li>Excellent verbal communication and interpersonal skills</li><li>Proficiency with point-of-sale systems and basic computer literacy</li><li>Ability to multitask and manage multiple orders simultaneously</li><li>Professional phone etiquette and courteous demeanour</li><li>Knowledge of fine dining service standards and menu terminology</li><li>Multilingual capabilities, particularly Arabic and English</li><li>Ability to work in a fast-paced environment while maintaining composure</li><li>Familiarity with dietary restrictions and food allergies</li></ul>
AccorHotel
Saudi - Jeddah
<p><strong>Duties & Responsibilities</strong></p><p><strong>Guest Welcome & Departure:</strong></p><ul><li>Greet and welcome guests in a professional, friendly, and warm manner, embodying the brand's hospitality standards.</li><li>Efficiently perform guest check-in procedures, including verifying reservations, collecting necessary information, assigning rooms, and issuing keys.</li><li>Handle guest check-out procedures, including preparation of bills, processing payments (cash, credit card, foreign currency), and ensuring settlement.</li></ul><p><strong>Reservations Management:</strong></p><ul><li>Manage online, phone, and walk-in reservations, including modifications and cancellations, accurately inputting and retrieving information from the hotel's property management system ( Opera ).</li><li>Understand room status, room types, rates, and hotel facilities to make appropriate room selections and effectively manage inventory.</li></ul><p><strong>Guest Services & Communication:</strong></p><ul><li>Serve as the central point of contact for all guest inquiries, requests, and concerns.</li><li>Provide guests with accurate information about hotel amenities, services, rates, promotions, and local attractions/transportation.</li><li>Manage the hotel switchboard, answer phone calls professionally, and relay messages accurately.</li><li>Address guest complaints and issues promptly, professionally, and to the guest's satisfaction, escalating to the supervisor or manager when necessary.</li><li>Handle special requests (e.g., room changes, VIP services) whenever possible and ensure they are coordinated with relevant departments.</li></ul><p><strong>Inter-Departmental Coordination:</strong></p><ul><li>Work closely with the Housekeeping department to ensure room readiness, manage room status discrepancies, and arrange for special guest needs.</li><li>Coordinate with Reservations , Concierge , Bell Desk , and other departments to ensure a seamless and positive guest experience.</li><li>Communicate group arrival details and special requirements to the Sales and other relevant departments.</li></ul><p><strong>Administrative & Financial Duties:</strong></p><ul><li>Process and verify guest payments and financial transactions accurately.</li><li>Maintain updated records of bookings and payments.</li><li>Perform night audit procedures, if assigned to a night shift, and balance financial reports.</li><li>Maintain key control and security for guests and the hotel.</li></ul><p><strong>Sales & Revenue Generation:</strong></p><ul><li>Use suggestive selling techniques to upsell higher-rated rooms and promote hotel facilities and services (e.g., dining, spa).</li></ul><p>Accomplishes the following :</p><ul><li>Room charge.</li><li>Daily check list.</li><li>Blocked room list for HK;</li><li>Work order for signature of Asst. Front Office Manager</li></ul><p>Performs other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Tamayyaz Program is for Saudi Nationals Only.</p><p>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</p><p>Basic English skills are a must.</p><p>Strong passion for the Hospitality Field.</p><p>Excellent interpersonal and communication skills.</p><p>Is a team player that contributes to and proactively assists co-workers.</p><p>Ability to work a flexible roster depending on departmental needs.</p><p>Ability to focus attention on guest needs, always remaining calm and courteous.</p>
AccorHotel
Saudi - Riyadh
<p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!</p><p>What is in it for you:</p><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Consistently offer exceptional, friendly and engaging service</li><li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li><li>Recommend property facilities and assist guests with information and special requests</li><li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Tamayyaz Program is for Saudi Nationals Only.</p><p>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</p><p>Basic English skills are a must.</p><p>Strong passion for the Hospitality Field.</p><p>Excellent interpersonal and communication skills.</p><p>Is a team player that contributes to and proactively assists co-workers.</p><p>Ability to work a flexible roster depending on departmental needs.</p><p>Ability to focus attention on guest needs, always remaining calm and courteous.</p>