AccorHotel jobs
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Jobs Found
AccorHotel
Saudi - Riyadh
<p>The Marketing Manager supports the planning, development, and execution of the hotel's marketing and communication activities to strengthen brand awareness, drive guest engagement, and support revenue generation. The role works closely with Sales, Revenue, Food & Beverage, Operations, and other departments to deliver effective marketing campaigns while ensuring alignment with brand standards and the Saudi Arabian market.</p><p><b><br></b></p><p><b>DUTIES & RESPONSIBILITIES</b></p><p>Marketing & Brand Management</p><ul><li>Support the development and implementation of the hotel's annual marketing plan and calendar.</li><li>Assist in executing marketing campaigns for rooms, restaurants, events, experiences, and other hotel offerings.</li><li>Ensure all marketing materials and communications are consistent with approved brand guidelines and standards.</li><li>Coordinate the production of marketing collateral, promotional materials, signage, and digital content.</li><li>Support hotel positioning and storytelling to strengthen awareness within local, regional, and international target markets.</li><li>Maintain an updated library of approved hotel photography, videos, presentations, fact sheets, and other brand assets.</li><li>Coordinate with external creative agencies, photographers, videographers, printers, and other suppliers when required.</li></ul><p>Digital Marketing & Social Media</p><ul><li>Support the management of the hotel's social media channels and digital presence.</li><li>Develop and maintain a social media content calendar aligned with hotel activities, campaigns, and commercial priorities.</li><li>Coordinate the creation of engaging photo, video, and written content.</li><li>Monitor social media engagement, guest comments, messages, and online conversations and coordinate appropriate responses.</li><li>Support paid digital and social media campaigns and monitor their effectiveness.</li><li>Ensure the hotel's website and online content remain accurate, relevant, and up to date.</li><li>Track digital performance indicators such as reach, engagement, traffic, leads, and conversions.</li></ul><p>Content & Communications</p><ul><li>Develop and coordinate creative content highlighting the hotel, destination, experiences, colleagues, sustainability initiatives, and community activities.</li><li>Prepare marketing copy, promotional messages, newsletters, presentations, and other communication materials.</li><li>Support Arabic and English marketing communications and coordinate professional translation where required.</li><li>Assist with media visits, influencer collaborations, content creators, and public relations activities.</li><li>Support the preparation and distribution of press releases and media materials in coordination with the relevant regional or corporate teams.</li></ul><p>Commercial Support</p><ul><li>Work closely with Sales and Revenue teams to develop campaigns supporting occupancy, revenue, and business needs.</li><li>Support Food & Beverage marketing initiatives, including restaurant promotions, seasonal campaigns, special events, and festive activities.</li><li>Assist in developing tactical campaigns during need periods and key Saudi tourism and travel seasons.</li><li>Support marketing activities around Ramadan, Eid, Saudi National Day, Founding Day, and other relevant occasions.</li><li>Monitor competitor activities, market trends, and emerging hospitality and tourism developments in Saudi Arabia.</li><li>Prepare regular marketing performance reports and recommendations.</li></ul><p>Partnerships & Local Market Engagement</p><ul><li>Identify opportunities for partnerships with relevant local businesses, tourism organizations, event organizers, lifestyle brands, and community partners.</li><li>Support initiatives that strengthen the hotel's visibility within the local Saudi market.</li><li>Coordinate approved influencer and content-creator collaborations in accordance with brand and company guidelines.</li><li>Support destination marketing initiatives that promote the hotel and its surrounding attractions and experiences.</li></ul><p>Financial & Administrative</p><ul><li>Assist in managing the marketing budget and monitoring departmental expenses.</li><li>Process purchase requests, quotations, invoices, and marketing-related documentation according to company procedures.</li><li>Maintain proper records of marketing campaigns, agreements, suppliers, and expenditures.</li><li>Ensure marketing activities are delivered within approved budgets and timelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business Administration, Hospitality Management, or a related field.</p><p>Experience</p><ul><li>Minimum 2 4 years of relevant marketing experience, preferably within hospitality, tourism, lifestyle, luxury, or a related industry.</li><li>Previous hotel marketing experience in Saudi Arabia or the GCC is highly desirable.</li><li>Strong understanding of digital marketing, social media, content creation, and brand management.</li><li>Experience coordinating marketing campaigns, events, photography, videography, or creative agencies.</li><li>Good knowledge of the Saudi hospitality and tourism market is an advantage.</li><li>Proficiency in Microsoft Office and familiarity with social media management, digital marketing, and basic design/content tools.</li><li>Experience with hotel systems and brand marketing platforms is an advantage.</li></ul>
AccorHotel
Saudi - Riyadh
<p>The Marketing Manager supports the planning, development, and execution of the hotel's marketing and communication activities to strengthen brand awareness, drive guest engagement, and support revenue generation. The role works closely with Sales, Revenue, Food & Beverage, Operations, and other departments to deliver effective marketing campaigns while ensuring alignment with brand standards and the Saudi Arabian market.</p><p><b><br></b></p><p><b>DUTIES & RESPONSIBILITIES</b></p><p>Marketing & Brand Management</p><ul><li>Support the development and implementation of the hotel's annual marketing plan and calendar.</li><li>Assist in executing marketing campaigns for rooms, restaurants, events, experiences, and other hotel offerings.</li><li>Ensure all marketing materials and communications are consistent with approved brand guidelines and standards.</li><li>Coordinate the production of marketing collateral, promotional materials, signage, and digital content.</li><li>Support hotel positioning and storytelling to strengthen awareness within local, regional, and international target markets.</li><li>Maintain an updated library of approved hotel photography, videos, presentations, fact sheets, and other brand assets.</li><li>Coordinate with external creative agencies, photographers, videographers, printers, and other suppliers when required.</li></ul><p>Digital Marketing & Social Media</p><ul><li>Support the management of the hotel's social media channels and digital presence.</li><li>Develop and maintain a social media content calendar aligned with hotel activities, campaigns, and commercial priorities.</li><li>Coordinate the creation of engaging photo, video, and written content.</li><li>Monitor social media engagement, guest comments, messages, and online conversations and coordinate appropriate responses.</li><li>Support paid digital and social media campaigns and monitor their effectiveness.</li><li>Ensure the hotel's website and online content remain accurate, relevant, and up to date.</li><li>Track digital performance indicators such as reach, engagement, traffic, leads, and conversions.</li></ul><p>Content & Communications</p><ul><li>Develop and coordinate creative content highlighting the hotel, destination, experiences, colleagues, sustainability initiatives, and community activities.</li><li>Prepare marketing copy, promotional messages, newsletters, presentations, and other communication materials.</li><li>Support Arabic and English marketing communications and coordinate professional translation where required.</li><li>Assist with media visits, influencer collaborations, content creators, and public relations activities.</li><li>Support the preparation and distribution of press releases and media materials in coordination with the relevant regional or corporate teams.</li></ul><p>Commercial Support</p><ul><li>Work closely with Sales and Revenue teams to develop campaigns supporting occupancy, revenue, and business needs.</li><li>Support Food & Beverage marketing initiatives, including restaurant promotions, seasonal campaigns, special events, and festive activities.</li><li>Assist in developing tactical campaigns during need periods and key Saudi tourism and travel seasons.</li><li>Support marketing activities around Ramadan, Eid, Saudi National Day, Founding Day, and other relevant occasions.</li><li>Monitor competitor activities, market trends, and emerging hospitality and tourism developments in Saudi Arabia.</li><li>Prepare regular marketing performance reports and recommendations.</li></ul><p>Partnerships & Local Market Engagement</p><ul><li>Identify opportunities for partnerships with relevant local businesses, tourism organizations, event organizers, lifestyle brands, and community partners.</li><li>Support initiatives that strengthen the hotel's visibility within the local Saudi market.</li><li>Coordinate approved influencer and content-creator collaborations in accordance with brand and company guidelines.</li><li>Support destination marketing initiatives that promote the hotel and its surrounding attractions and experiences.</li></ul><p>Financial & Administrative</p><ul><li>Assist in managing the marketing budget and monitoring departmental expenses.</li><li>Process purchase requests, quotations, invoices, and marketing-related documentation according to company procedures.</li><li>Maintain proper records of marketing campaigns, agreements, suppliers, and expenditures.</li><li>Ensure marketing activities are delivered within approved budgets and timelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business Administration, Hospitality Management, or a related field.</p><p>Experience</p><ul><li>Minimum 2 4 years of relevant marketing experience, preferably within hospitality, tourism, lifestyle, luxury, or a related industry.</li><li>Previous hotel marketing experience in Saudi Arabia or the GCC is highly desirable.</li><li>Strong understanding of digital marketing, social media, content creation, and brand management.</li><li>Experience coordinating marketing campaigns, events, photography, videography, or creative agencies.</li><li>Good knowledge of the Saudi hospitality and tourism market is an advantage.</li><li>Proficiency in Microsoft Office and familiarity with social media management, digital marketing, and basic design/content tools.</li><li>Experience with hotel systems and brand marketing platforms is an advantage.</li></ul>
AccorHotel
Saudi - Riyadh
<p>At SLS The Red Sea, exceptional dining starts with people who are passionate about their craft. As a Sushi Chef , you ll join a culinary team where creativity is encouraged, quality matters, and every service is an opportunity to create something guests will remember. This is your opportunity to bring your skills, ideas, and passion for Japanese cuisine to a destination unlike any other. Working with premium ingredients and alongside a talented culinary team, you ll have the space to refine your craft, explore new ideas, and create a sushi experience that carries your touch while reflecting the bold spirit of SLS The Red Sea. Craft and present an exceptional range of sushi, sashimi, nigiri, rolls, and Japanese-inspired creations with precision and consistency. Take ownership of the sushi section, ensuring smooth preparation and service throughout daily operations. Bring fresh ideas and creative techniques to menu development, seasonal offerings, and special dining experiences. Select, prepare, and handle premium fish, seafood, rice, and other ingredients with expert care and attention. Maintain exceptional standards of flavor, texture, portioning, and presentation across every dish. Guide and develop culinary team members through hands-on training, coaching, and knowledge sharing. Organize daily preparation and workflow to ensure the kitchen is ready for efficient and seamless service. Work closely with culinary leadership and restaurant teams to deliver a consistent and memorable guest experience. Manage ingredients responsibly through effective stock control, proper storage, rotation, and waste reduction. Support food cost objectives by maintaining accurate portions and making efficient use of ingredients. Maintain an immaculate and well-organized working environment throughout preparation and service. Uphold the highest standards of food safety, hygiene, allergen awareness, and safe handling of raw seafood. Take special care of VIP requests, dietary requirements, and personalized guest experiences. Contribute to culinary events, special menus, activations, and unique dining moments across the hotel. Stay current with Japanese culinary trends, techniques, ingredients, and presentation styles. Bring creativity, leadership, and attention to detail to every service while reflecting the bold culinary personality of SLS.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree or diploma in Culinary Arts or a related field is preferred. Minimum of 10 years of culinary experience, including at least 2 years in a senior kitchen role, ideally within a luxury hotel or high-end restaurant. Strong expertise in sushi preparation, Japanese cuisine, and professional knife techniques. Proven leadership skills with the ability to train, develop, and motivate a diverse culinary team. Exceptional attention to quality, consistency, presentation, and detail. Strong knowledge of HACCP, food safety, hygiene, sanitation, and allergen management standards. Good understanding of food cost control, inventory management, procurement, and waste reduction. Strong organizational, communication, and teamwork skills. Familiarity with inventory, procurement, and recipe management systems is an advantage. Creative, hands-on, and composed under pressure in a fast-paced culinary environment. Passion for Japanese cuisine, culinary innovation, and creating memorable guest experiences.</p>
AccorHotel
Saudi - Riyadh
<p>The Chef de Cuisine is responsible for leading the culinary operations at Raffles The Red Sea, delivering exceptional, highly personalized dining experiences that reflect the brand's heritage of elegance, artistry, and legendary service. The role focuses on bespoke, la minute cuisine, refined menu curation, and impeccable presentation, ensuring each dish embodies precision, creativity, and a strong sense of storytelling.</p><p>Key Roles & Responsibilities</p><ul><li>Oversee all kitchen operations, ensuring flawless execution, consistency, and exceptional presentation in line with Raffles ultra-luxury standards.</li><li>Design and curate sophisticated, seasonally driven menus that combine global influences with a strong sense of place and identity.</li><li>Develop and standardize recipes, techniques, and plating, reflecting the highest level of culinary artistry and precision.</li><li>Collaborate closely with the Cluster Executive Chef and Food & Beverage leadership to create bespoke dining concepts and exclusive guest experiences.</li><li>Maintain the highest standards of hygiene, safety, and organization within a pristine kitchen environment.</li><li>Lead, mentor, and inspire a diverse culinary team, fostering a culture of excellence, refinement, and continuous development.</li><li>Drive training initiatives focused on craftsmanship, attention to detail, and intuitive, personalized service.</li><li>Manage team performance, scheduling, and succession planning, building a strong and sustainable talent pipeline.</li><li>Create a positive and high-performance work environment that encourages innovation, accountability, and perfection.</li><li>Manage food cost, labor cost, and productivity in line with budget expectations while maintaining uncompromising quality.</li><li>Partner with procurement to source premium, rare, and sustainable ingredients aligned with the brand's positioning.</li><li>Monitor menu performance and guest feedback to continuously refine and elevate the culinary offering.</li><li>Deliver immersive, story-driven dining experiences that create emotional connections and unforgettable moments.</li><li>Engage directly with guests to personalize the experience and enhance their journey through cuisine.</li><li>Collaborate with marketing and PR teams to develop compelling culinary narratives, exclusive events, and brand activations.</li><li>Represent Raffles The Red Sea as a culinary ambassador in external engagements and high-profile events.</li><li>Perform any other duties as assigned by Management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Culinary Arts or a related field from a recognized institution.</li><li>Minimum 8 years of culinary experience in luxury hotels or fine dining establishments, with at least 3-4 years in a senior leadership role specializing in Mediterranean cuisine.</li><li>Strong knowledge of regional Turkish cooking traditions, spices, grilling techniques, meze culture, and bread and pastry preparation.</li><li>Proven record of leadership, menu innovation, and quality management in a high-end setting.</li><li>Excellent communication, organizational, and interpersonal skills.</li><li>Fluent in English; knowledge of Arabic is a distinct advantage.</li><li>Passion for authentic, high-quality culinary experiences.</li><li>Creative leadership and mentoring skills.</li><li>Meticulous attention to detail and presentation.</li><li>Operational excellence and financial acumen.</li><li>Warm, guest-focused service mindset.</li><li>Commitment to sustainability and cultural respect.</li></ul>
AccorHotel
Saudi - Riyadh
<p>Supervise and manage food and beverage staff, including scheduling, training, and performance evaluations to ensure a motivated and skilled team Maintain consistent service quality and operational standards across all F&B outlets, ensuring compliance with company policies and procedures Monitor inventory levels, manage costs, and implement strategies to optimize profitability while maintaining quality standards Ensure health, safety, and sanitation regulations are strictly adhered to in all food preparation and service areas Address guest concerns and complaints promptly and professionally, resolving issues to ensure customer satisfaction Coordinate with kitchen and service teams to ensure smooth operations during peak service periods Conduct staff training and development programs to enhance service skills and product knowledge Analyze operational metrics and prepare reports on performance, identifying areas for improvement Manage reservations, special events, and customized dining experiences to exceed guest expectations Maintain organized records of staff schedules, inventory, and financial reports</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3-5 years of supervisory or management experience in food and beverage operations within a hospitality setting Proven leadership and team management skills with the ability to motivate and develop staff Strong knowledge of food and beverage operations, menu planning, and service standards Excellent communication and interpersonal skills with a customer-focused approach Proficiency with point-of-sale (POS) systems and restaurant management software Solid understanding of inventory management, cost control, and budget management Demonstrated problem-solving abilities and decisiveness in high-pressure environments Knowledge of health, safety, and sanitation regulations in food service operations Ability to work flexible hours, including evenings, weekends, and holidays as required Multilingual abilities (Arabic and English preferred) are advantageous Strong organizational and time management skills with attention to detail Ability to work collaboratively with diverse teams in a luxury hospitality environment</p>
AccorHotel
Saudi - Riyadh
<p>As a Commis Chef at Raffles The Red Sea, you will support the kitchen team in delivering exceptional, 5-star culinary experiences. You will assist with mise en place, preparation, and service while maintaining the highest standards of quality, hygiene, and consistency.</p><p>Maintain daily mise en place and prepare ingredients according to recipes and standards. Ensure consistency, quality, and presentation in all dishes prepared. Follow recipes, portion control, and stock management procedures. Assist during service and adjust preparation based on guest preferences when required. Maintain a clean, organized, and sanitary kitchen environment at all times. Inspect and clean food preparation areas to ensure safe food-handling practices. Keep up to date with new products, recipes, and preparation techniques. Have a good understanding of all menu items, daily highlights, and promotions. Support the team during busy operations and contribute to smooth kitchen service. Follow all health, safety, and hygiene standards in line with hotel policies. Attend kitchen briefings and report any issues to your supervisor.</p><p><strong>Desired Candidate Profile</strong></p><p>Saudi nationality. Minimum of 1 year in basic culinary position Knowledge of different culinary techniques Certificate in Culinary, preferred</p>
AccorHotel
Saudi - Riyadh
<p>The Chef de Partie is responsible for managing a specific kitchen section and ensuring the highest standards of food quality, presentation, and consistency in line with Raffles & Fairmont brand standards. The role supports the Sous Chef and Chef de Cuisine in daily operations while leading and developing junior chefs.</p><p>Key Responsibilities</p><ul><li>Take full responsibility for a designated kitchen section during preparation and service</li><li>Prepare, cook, and present dishes according to established recipes and luxury presentation standards</li><li>Supervise, train, and motivate Commis and Demi Chef de Partie team members</li><li>Ensure food quality, taste, and consistency meet Raffles & Fairmont expectations</li><li>Maintain strict adherence to HACCP, food safety, and hygiene standards</li><li>Control food costs by minimizing waste and ensuring proper stock handling (FIFO)</li><li>Assist in menu planning, recipe development, and new dish trials when required</li><li>Coordinate with other kitchen sections to ensure smooth service operations</li><li>Ensure cleanliness, organization, and proper maintenance of kitchen equipment</li><li>Follow hotel policies, grooming standards, and health & safety regulations</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of professional kitchen experience, including at least 1 2 years as Chef de Partie or equivalent</p><p>Experience in a luxury hotel or high-end restaurant is highly preferred</p><p>Culinary diploma or professional kitchen certification required</p><p>Strong knowledge of international cuisine (specialty cuisine is an advantage)</p><p>Proven understanding of HACCP and food safety standards</p><p>Ability to work flexible shifts, including weekends and public holidays</p>
AccorHotel
Saudi - Riyadh
<p>At SLS The Red Sea, strong relationships are at the heart of our sales success. As a Sales Executive , you will play a key role in building meaningful client connections, identifying new business opportunities, and driving revenue while representing the bold and distinctive spirit of SLS. Working closely with the Sales team, you will develop key accounts, respond to client needs, and turn opportunities into lasting partnerships that support the hotel s commercial goals. From sales calls and client meetings to site inspections, trade events, and account development, you will help strengthen the presence of SLS The Red Sea in the market. Support the Sales team in managing and developing key accounts and business partnerships. Build and maintain strong relationships with clients, travel advisors, tour operators, and key partners. Identify and pursue new business opportunities that contribute to revenue growth and commercial objectives. Prepare and follow up on client proposals, contracts, presentations, and sales correspondence. Coordinate sales calls, client meetings, site inspections, familiarization trips (FAMs), trade events, and other sales activities. Maintain accurate client information, lead progress, and sales activities within CRM systems. Track account activity, booking pace, lead conversion, and other relevant sales performance indicators. Respond to client inquiries promptly and professionally while delivering personalized service. Support individual and group bookings in collaboration with Reservations and Guest Experience teams. Collaborate with Marketing and Revenue teams on campaigns, promotions, and commercial initiatives. Prepare presentations, reports, and action plans for sales meetings and business reviews. Monitor competitor activity, market trends, and travel patterns to identify new business opportunities. Support client outreach and database development to expand the hotel s network and market presence. Represent SLS The Red Sea during client visits, site inspections, trade events, and brand activations. Maintain consistent follow-up with key accounts to strengthen relationships and drive future business. Represent SLS The Red Sea with professionalism, energy, and a passion for luxury hospitality.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality, Business Administration, Sales, Marketing, or a related field. 1 3 years of experience in hotel sales, business development, or a related role, preferably within luxury or lifestyle hospitality. Strong communication, negotiation, and relationship-building skills. Commercially driven with the ability to identify and develop new business opportunities. Highly organized with strong attention to detail and effective follow-up skills. Good working knowledge of CRM systems, Microsoft Office, and sales tracking tools. Ability to manage multiple priorities and work effectively in a fast-paced environment. Passion for luxury hospitality and delivering exceptional client experiences. Fluent in English; additional languages are an advantage. Flexibility to attend client meetings, sales activities, trade events, and site inspections as required.</p>
AccorHotel
Saudi - Riyadh
<p>Raffles The Red Sea is seeking an experienced and dynamic Food & Beverage Supervisor to join our team in Umluj, Saudi Arabia. In this pivotal supervisory role, you will oversee all food and beverage operations, ensuring exceptional service standards and guest satisfaction across our luxury resort. You will lead, mentor, and motivate a diverse team while maintaining operational excellence, cost efficiency, and strict compliance with health and safety regulations. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a genuine passion for delivering outstanding hospitality experiences. Supervise and coordinate all food and beverage staff, including servers, bartenders, and kitchen personnel, ensuring adherence to company standards and service protocols Maintain and enforce rigorous quality standards for food presentation, beverage preparation, and overall guest service delivery Manage inventory levels, monitor food and beverage costs, and implement cost-control measures while maintaining quality Train, onboard, and develop team members through regular coaching, performance feedback, and skill-building initiatives Ensure full compliance with health, safety, and sanitation regulations, conducting regular inspections and audits Coordinate seamlessly between front-of-house and kitchen operations to optimize workflow and service efficiency Address guest concerns and complaints professionally and promptly, implementing solutions to enhance satisfaction Monitor key performance metrics, including guest feedback, staff performance, and operational efficiency Prepare and present regular reports on operations, staffing, and financial performance to management Customize service experiences to meet guest preferences and special requests while maintaining operational standards Participate in menu planning and promotional activities to drive revenue and guest engagement</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3-5 years of supervisory or management experience in food and beverage operations Proven track record of successfully leading and motivating diverse teams in a hospitality environment Comprehensive knowledge of food safety standards, health codes, and sanitation best practices Strong understanding of inventory management, cost control, and financial accountability Excellent interpersonal and communication skills with the ability to interact professionally with guests and staff Demonstrated problem-solving abilities and sound decision-making skills under pressure Proficiency with point-of-sale (POS) systems and restaurant management software Exceptional organizational and time management skills with attention to detail Customer-focused mindset with a commitment to delivering exceptional service experiences</p><p>Preferred: Experience in luxury hospitality or upscale resort environments Preferred: Familiarity with Saudi Arabian hospitality standards and cultural practices Preferred: Multilingual capabilities (Arabic and English fluency is advantageous) Preferred: Knowledge of beverage management, wine service, or mixology</p>
AccorHotel
Saudi - Eastern Province
<p>We're looking for an experienced and detail-oriented Duty Manager to join our team in Dhahran, Saudi Arabia. In this pivotal role, you'll oversee all hotel operations during your assigned shift, ensuring seamless coordination across all departments while maintaining our commitment to exceptional guest experiences and operational excellence. As a Duty Manager, you'll be the driving force behind our team's success, demonstrating leadership, resilience, and a customer-focused approach in every interaction.</p><p>Supervise all hotel operations during assigned shifts, including front desk, housekeeping, food and beverage, and maintenance departments</p><p>Ensure exceptional guest satisfaction by responding promptly and effectively to guest requests, complaints, and emergencies with empathy and professionalism</p><p>Manage staffing levels, delegate tasks strategically, and motivate team members to deliver outstanding service and achieve departmental goals</p><p>Monitor strict adherence to hotel policies, health and safety regulations, and quality standards across all operational areas</p><p>Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness, safety, and operational efficiency</p><p>Handle conflict resolution and problem-solving with assertiveness and transparency, addressing guest issues and team concerns constructively</p><p>Liaise and collaborate with other hotel departments to ensure seamless coordination, clear communication, and unified service delivery</p><p>Prepare and maintain comprehensive shift reports, documenting incidents, guest feedback, operational updates, and performance metrics</p><p>Support the management team with employee training, scheduling, performance evaluations, and onboarding initiatives as needed</p><p>Ensure financial control measures are followed, including cash handling accuracy, billing verification, and inventory management</p><p>Respond decisively to emergencies and operational challenges, maintaining composure and implementing effective solutions</p><p>Analyze operational data and guest feedback to identify improvement opportunities and contribute to strategic planning</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills and Experience:</strong></p><ul><li>Proven experience in hotel management, hospitality operations, or a related supervisory role</li><li>Strong leadership and interpersonal skills with the ability to inspire and motivate diverse teams</li><li>Excellent customer service and communication abilities, both written and verbal</li><li>Demonstrated ability to remain calm, decisive, and resilient under pressure</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Proficiency in problem-solving and conflict resolution</li><li>Experience with shift management, scheduling, and staff coordination</li><li>Solid understanding of financial control, cash handling, and inventory management</li><li>Knowledge of health and safety regulations and compliance requirements</li><li>Proficiency with hotel management software and property management systems (preferred)</li><li>Experience with incident reporting, documentation, and emergency response procedures</li></ul><p><strong>Required Education and Certifications:</strong></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or related field, OR equivalent professional experience in hotel operations management</li></ul><p><strong>Essential Qualities:</strong></p><ul><li>Flexibility to work various shifts, including nights, weekends, and holidays</li><li>Ability to work collaboratively in a fast-paced, dynamic environment</li><li>Strong analytical skills and attention to operational metrics</li><li>Commitment to inclusive practices and supporting team development</li><li>Professional demeanor with transparent and ethical decision-making approach</li></ul>
AccorHotel
Saudi - Riyadh
<p>As a Commis Chef at Fairmont The Red Sea , you will support the kitchen team in delivering exceptional, 5-star culinary experiences. You will assist with mise en place, preparation, and service while maintaining the highest standards of quality, hygiene, and consistency.</p><p>Maintain daily mise en place and prepare ingredients according to recipes and standards. Ensure consistency, quality, and presentation in all dishes prepared. Follow recipes, portion control, and stock management procedures. Assist during service and adjust preparation based on guest preferences when required. Maintain a clean, organized, and sanitary kitchen environment at all times. Inspect and clean food preparation areas to ensure safe food-handling practices. Keep up to date with new products, recipes, and preparation techniques. Have a good understanding of all menu items, daily highlights, and promotions. Support the team during busy operations and contribute to smooth kitchen service. Follow all health, safety, and hygiene standards in line with hotel policies. Attend kitchen briefings and report any issues to your supervisor.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years in basic culinary position Knowledge of different culinary techniques Certificate in Culinary, preferred</p>
AccorHotel
Saudi - Riyadh
<p>At SLS The Red Sea, seamless coordination is at the heart of a successful sales experience. As a Sales Coordinator , you will play an important role in supporting the Sales team, keeping day-to-day activities organized, and ensuring client communication, documentation, and sales processes are handled efficiently and professionally. Working closely with the Sales team and other hotel departments, you will coordinate client communication, maintain accurate sales records, prepare reports and proposals, and support meetings, bookings, and sales activities. Your organization, attention to detail, and proactive approach will help keep the team connected, responsive, and focused on delivering exceptional results. Assist the Sales team with the preparation of proposals, contracts, rate agreements, and presentations. Maintain and update client databases, sales reports, and CRM records. Coordinate follow-ups on leads, inquiries, and client communication. Prepare weekly, monthly, and quarterly sales reports as required. Handle incoming calls, emails, and sales inquiries while providing accurate and timely information. Liaise with clients on behalf of the Sales Managers regarding document submissions, confirmations, and updates. Maintain professional and timely communication with internal and external stakeholders. Assist in coordinating small groups, events, VIP bookings, and special client requests. Work closely with Reservations, Front Office, Revenue, and other departments to ensure smooth coordination. Ensure all sales documents, contracts, and agreements are properly filed, updated, and compliant with hotel policies. Track signed contracts, promotions, and rate sheets. Support the preparation of marketing collateral, presentations, and sales kits. Manage meeting schedules, appointments, and calendar coordination for the Sales team. Assist with travel arrangements, expense reports, and logistics for sales activities. Maintain an organized and efficient sales office environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality, Business Administration, Sales, Marketing, or a related field is preferred.</li><li>Previous experience in hospitality, sales coordination, administration, or a customer-facing role is an advantage.</li><li>Strong organizational and administrative skills with excellent attention to detail.</li><li>Good communication and interpersonal skills.</li><li>Proficiency in Microsoft Office; knowledge of CRM or hotel systems is an advantage.</li><li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li><li>Proactive, reliable, and comfortable working as part of a team.</li><li>Passion for luxury hospitality and delivering exceptional service.</li><li>Fluent in English; additional languages are an advantage.</li></ul>
AccorHotel
Saudi - Riyadh
<p>Job Description</p><p>Key Roles & Responsibilities</p><p>Arrival Coordination : Monitor the daily guest arrival list and flight details closely to ensure a presence at the terminal for every scheduled flight.</p><p>The "Raffles Welcome" : Greet guests warmly at the arrival hall with a personalized signboard. In line with brand standards, use the guest's name immediately (e.g., "Mr. [Name], welcome to [City], I hope you had a pleasant flight").</p><p>Logistics Management : Coordinate with the Chief Concierge to ensure the correct number of hotel cars are on standby and that they meet all brand cleanliness and amenity standards.</p><p>Luggage Handling : Assist guests with their baggage from the carousel to the vehicle, ensuring all items are handled with extreme care and correctly loaded.</p><p>Liaising & VIP Protocol : Inform the hotel Front Office and Butler teams immediately when VIP guests are en route. Maintain strong professional relationships with airport personnel, immigration, and customs officers to facilitate smooth passage.</p><p>Service Recovery : Act as a frontline problem-solver for delayed flights, lost luggage, or transport issues, reporting any guest complaints to the Chief Concierge for further action.</p><p>Professional Standards & Etiquette</p><p>Anticipatory Service : Embody the Raffles "anticipatory" style by identifying guest needs (e.g., offering water or a cold towel) before they are requested.</p><p>Impeccable Grooming : Maintain a neat, professional appearance at all times, as the Greeter represents the hotel's 5-star image in a public terminal.</p><p>Communication : Use clear, professional English and demonstrate cultural sensitivity when interacting with international clientele.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications & Attributes</b></p><p>Experience : Typically requires at least 2 years of experience in a 5-star hotel environment, often with a background in Bell or Door services.</p><p>Physical Stamina : Must be able to stand for long periods and lift heavy luggage.</p><p>Knowledge : Deep familiarity with airport terminal layouts, hotel facilities, and local area highlights to answer guest inquiries during the initial greeting.</p>
AccorHotel
Saudi - Riyadh
<p><strong>Key Roles & Responsibilities:</strong></p><p><strong>Guest Service & Transportation:</strong> Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey.</p><p><strong>Personalized Engagement:</strong> Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture.</p><p><strong>Safety & Compliance:</strong> Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations.</p><p><strong>Vehicle Maintenance:</strong> Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times.</p><p><strong>Luggage Handling:</strong> Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism.</p><p><strong>Operational Coordination:</strong> Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.</p><p><strong>Sustainability:</strong> Adhere to the resort s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption.</p><p><strong>Brand Standards:</strong> Uphold Raffles grooming and conduct standards, ensuring every guest interaction feels bespoke and heartfelt.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School Diploma or equivalent; a degree in Hospitality is an asset.</p><p>Experience: Minimum 1 2 years of experience in a guest-facing role within a luxury hotel or resort.</p><p>Licensing: Must possess a valid Saudi Arabian driving license.</p><p>Communication: Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele.</p><p>Attitude: A creative mindset with a passion for guest relations and an eye for detail.</p><p>Physical Fitness: Ability to work outdoors in various weather conditions and assist with heavy luggage as required.</p>
AccorHotel
Saudi - Eastern Province
<p>We are seeking a dynamic and results-driven Sales Executive - Social Event & Wedding to join our team in Movenpick Al-Khobar In this role, you will be responsible for driving sales growth and managing client relationships in the exciting and ever-evolving wedding industry. Develop and implement effective sales strategies to attract new clients and expand our market share in the wedding industry. Build and maintain strong relationships with clients, vendors, and industry partners. Conduct sales presentations and consultations with potential families to showcase our wedding products and services. Negotiate contracts and close deals with clients, ensuring customer satisfaction and meeting revenue targets. Stay up to date with the latest wedding trends and incorporate them into our offerings. Collaborate with the other departments to ensure seamless execution of wedding plans. Analyze market trends and competitor activities to identify new business opportunities.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 1- 3 years of experience in hotel Meetings & Events sales within the hospitality industry. Proven experience working in 5-star international hotel brands is preferred. Hotel industry experience in Corporate & Social events is mandatory. Proficient in Opera Cloud PMS, Strong communication, negotiation, and relationship management skills. Results-driven with a proven track record of achieving sales targets.</p>
AccorHotel
Saudi - Riyadh
<p>Assist in overseeing daily club functions, including facility maintenance, equipment sanitation, and ensuring all areas remain orderly and safe. Supervise Kids Club Attendants, conducting regular training sessions to enhance skills and ensuring strict adherence to child protection and luxury service standards. Design and implement age-appropriate, engaging programs such as shell painting, scavenger hunts, kids yoga, and nature-themed activities that align with the Red Sea's unique environment. Personally welcome families, addressing inquiries and concerns with professional discretion, and managing special requests to ensure a seamless family experience. Enforce strict sign-in/sign-out procedures and maintain detailed records of attendance, incident reports, and emergency contacts. Manage inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals.</p><p><strong>Desired Candidate Profile</strong></p><p>A degree or certification in Early Childhood Education, Recreation Management, or a related field. Minimum of 3 years in childcare or hospitality, with at least 1 year in a supervisory role. Pre-opening experience is often a high-priority requirement for new Red Sea developments. Current CPR and First Aid certifications are mandatory. Impeccable grooming, an anticipatory service approach, and fluency in English (additional languages like Arabic or Russian are highly valued).</p>
AccorHotel
Saudi - Riyadh
<p>Warmly greet guests at the entrance within seconds of arrival, using their names and titles whenever possible. Assist with opening car doors and safely unloading or loading luggage. Ensure the "safe keeping" of all incoming, outgoing, and stored baggage. This includes accurate tagging, organizing the luggage room into Arrival, Departure, and Long-Term sections, and maintaining a clear logbook. Escort guests to their rooms and provide a professional orientation, explaining room features such as light switches, Wi-Fi, and amenities in an engaging way. Maintain a constant presence in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver messages, newspapers, and parcels promptly to guest rooms.</p><p><strong>Desired Candidate Profile</strong></p><p>Uphold impeccable grooming and personal presentation standards aligned with ultra-luxury expectations. Ability to stand for long periods and frequently lift or push/pull up to 50 lbs. Adhere to Raffles' Local Standard Operating Procedures (LSOP) and Leading Quality Assurance (LQA) standards. Maintain strict confidentiality regarding guest movements and information. Typically at least 1 2 years in a luxury 5-star hospitality environment. High school diploma or equivalent is required; a degree in Hospitality Management is often an asset. Excellent communication skills in English; additional languages (for example Arabic) are highly desirable.</p>
AccorHotel
Saudi - Riyadh
<p>At SLS The Red Sea, excellence starts at the source. As a Butcher , you will play an important role in supporting our culinary operations by preparing premium meat products to the highest standards of quality, precision, freshness, and presentation. Working closely with the Sous Chef and wider culinary team, you will be responsible for cutting, trimming, deboning, portioning, and preparing a variety of meat products according to established specifications and operational requirements. Your craftsmanship and attention to detail will contribute to the consistency and quality of dishes across our culinary outlets. From receiving and inspecting meat deliveries to maintaining proper storage, mise en place, hygiene, and food safety standards, your contribution will support an efficient kitchen operation and exceptional dining experiences at SLS The Red Sea.</p><p>Key Responsibilities</p><ul><li>Cut, trim, debone, grind, portion, and prepare a variety of meat products according to established specifications and quality standards.</li><li>Prepare and portion meat products to ensure consistency in quality, size, weight, and presentation across kitchen operations.</li><li>Receive and inspect meat deliveries, ensuring product quality, freshness, temperature, and specification compliance.</li><li>Package, label, store, and rotate meat products correctly to maintain freshness, quality, and food safety.</li><li>Maintain daily mise en place and ensure all required products are prepared and ready for service.</li><li>Maintain clean, organized, and hygienic workstations, tools, and equipment to prevent cross-contamination.</li><li>Follow HACCP, food safety, hygiene, sanitation, and applicable health and safety requirements at all times.</li><li>Monitor product quality and report any food safety concerns, equipment issues, or product discrepancies to the appropriate supervisor.</li><li>Monitor stock levels and communicate product requirements or shortages to the culinary team in a timely manner.</li><li>Minimize food waste through efficient cutting, portioning, trimming, storage, and responsible use of ingredients.</li><li>Support other culinary areas when required, contributing to smooth and efficient kitchen operations.</li><li>Use butchery equipment safely and responsibly, following established operating procedures and training guidelines.</li><li>Participate in training and development opportunities to enhance butchery techniques, product knowledge, and culinary skills.</li><li>Work collaboratively with the Sous Chef, Chef de Cuisine, and wider culinary team to support seamless service and consistent food quality.</li><li>Maintain a professional, respectful, and positive working environment aligned with the values and standards of SLS The Red Sea.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Formal culinary training or a Certificate/Diploma from a recognized culinary institution is preferred. Minimum of 3 years of relevant butchery experience, ideally within a hotel, luxury resort, high-end restaurant, or professional food production environment. Strong knowledge of meat preparation, butchery techniques, kitchen operations, food safety, and hygiene standards. Good knowledge of butchery tools, equipment, and safe handling practices. Strong attention to detail with good organizational and time-management skills. Ability to work efficiently under pressure and maintain consistent quality in a fast-paced kitchen environment. Ability to follow instructions accurately and work effectively as part of a diverse culinary team. Flexible to work varied shifts, including weekends and holidays, according to business requirements. Passion for food quality, craftsmanship, and delivering exceptional dining experiences.</p>
AccorHotel
Saudi - Riyadh
<p>We are seeking an experienced and detail-oriented Assistant Cluster Director of Finance to join our prestigious hospitality organization at Raffles & Fairmont The Red Sea in Umluj, Saudi Arabia. In this pivotal role, you will provide strategic financial leadership and oversight across our luxury resort cluster, ensuring operational excellence, financial integrity, and sustainable profitability. You will work collaboratively with senior management to drive financial performance while maintaining the highest standards of hospitality service delivery. Oversee financial operations and performance across multiple properties within the cluster, analyzing variances and implementing corrective actions to achieve budgeted targets Prepare and present comprehensive financial reports, forecasts, and analyses to senior leadership, providing actionable insights for strategic decision-making Develop, monitor, and manage departmental budgets and capital expenditure plans, ensuring optimal resource allocation and cost control Lead and mentor finance team members, fostering a culture of professional development, accountability, and continuous improvement Ensure compliance with accounting standards, internal controls, audit requirements, and regulatory obligations specific to Saudi Arabia operations Collaborate with department heads to identify cost optimization opportunities and implement efficiency initiatives without compromising service quality Manage accounts payable, accounts receivable, and general ledger functions, ensuring accuracy and timeliness of financial transactions Analyze revenue streams, occupancy rates, and pricing strategies to support revenue management and profitability objectives Coordinate with external auditors and regulatory authorities, maintaining transparent and professional relationships Support the Cluster Director of Finance in strategic planning, financial forecasting, and long-term financial sustainability initiatives</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of progressive experience in hospitality finance, with demonstrated expertise in multi-property financial management</li><li>Minimum 2 years of supervisory or leadership experience managing finance teams</li><li>Strong proficiency in financial analysis, budgeting, forecasting, and variance analysis</li><li>Advanced knowledge of accounting principles, generally accepted accounting practices, and hospitality-specific accounting standards</li><li>Proficiency with financial management systems and accounting software (Oracle, SAP, or similar platforms preferred)</li><li>Excellent analytical and problem-solving skills with the ability to interpret complex financial data and communicate findings clearly</li><li>Strong organizational and time management capabilities with the ability to manage multiple priorities simultaneously</li><li>Demonstrated ability to lead, motivate, and develop team members in a fast-paced environment</li><li>Exceptional communication and interpersonal skills with the ability to collaborate effectively across all organizational levels</li><li>Knowledge of Saudi Arabia's regulatory environment, tax requirements, and labor laws (preferred)</li><li>Experience in luxury hospitality operations and understanding of high-end resort management (preferred)</li><li>Familiarity with multi-currency operations and international financial management (preferred)</li><li>Professional certification such as CPA, ACCA, or equivalent accounting qualification (preferred)</li></ul>
AccorHotel
Saudi - Riyadh
<p><strong>Job Description</strong></p><p>Key Responsibilities</p><p>Guest Experience & Service Excellence:</p><ul><li>Provide warm, anticipatory, and personalized service to all guests in accordance with Raffles legendary service philosophy.</li><li>Act as a trusted advisor to guests by offering expert recommendations for dining, entertainment, cultural experiences, transportation, and exclusive local attractions.</li><li>Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution.</li><li>Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every interaction.</li></ul><p>Coordination & Operations:</p><ul><li>Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences.</li><li>Build and maintain strong relationships with external partners, luxury vendors, and service providers to secure preferred access and exclusive experiences for guests.</li><li>Manage reservations, ticketing, transportation arrangements, and special requests with precision and attention to detail.</li><li>Maintain accurate records of guest interactions and preferences in the property management system.</li></ul><p>Standards, Etiquette & Brand Representation:</p><ul><li>Uphold Raffles grooming, etiquette, and presentation standards at all times.</li><li>Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand.</li><li>Resolve guest concerns proactively and diplomatically, ensuring satisfaction and loyalty.</li><li>Act as a brand ambassador, embodying the values, history, and elegance of Raffles Hotels & Resorts.</li></ul><p>Compliance & Professional Conduct:</p><ul><li>Ensure compliance with hotel policies, safety procedures, and confidentiality requirements.</li><li>Handle sensitive guest information with the utmost discretion and integrity.</li><li>Participate in ongoing training to enhance product knowledge, service skills, and brand standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience:</p><ul><li>Minimum 2 3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred).</li><li>Les Clefs d Or certification or eligibility is highly desirable.</li><li>Exceptional knowledge of the local destination, luxury lifestyle offerings, and high-end clientele expectations.</li><li>Proven ability to anticipate guest needs and deliver bespoke experiences.</li></ul><p>Skills & Competencies:</p><ul><li>Outstanding interpersonal and communication skills.</li><li>Strong problem-solving ability with a calm and gracious demeanor under pressure.</li><li>High level of cultural awareness and emotional intelligence.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficiency in hotel systems and Microsoft Office.</li><li>Fluency in English required; additional languages are a strong advantage.</li></ul><p>Personal Attributes:</p><ul><li>Passion for luxury hospitality and genuine care for guest satisfaction.</li><li>Polished, elegant, and professional presence.</li><li>Flexible, adaptable, and able to work varied shifts, including weekends and holidays.</li><li>Discreet, trustworthy, and service-oriented with a strong sense of ownership.</li></ul>