وظائف مهندسى امن معلومات - جدة السعودية

Company Description 1Pass is a leading Saudi fitness and wellness platform that provides flexible access to hundreds of gyms, studios, padel courts, spas, and recovery experiences across major cities in the Kingdom. Through a single subscription, users can tailor their wellness journey by choosing activities that fit their goals, schedule, and lifestyle. In addition to its consumer offering, 1Pass delivers comprehensive Corporate Wellness Programs designed to improve employee wellbeing, morale, and productivity while reducing absenteeism. These programs offer data-driven insights, diverse activity options, and flexible activation plans customized to each organization’s needs. 1Pass is focused on building a dynamic, health-centered ecosystem powered by technology and user experience.<br>The Role We are looking for a hands-on engineer to own the day-to-day health of our Google Cloud environment, build and maintain our CI/CD pipelines, and act as the first line of defence on infrastructure security.<br>Responsibilities<br>Cloud Infrastructure (GCP)• Provision and operate our Google Cloud environment: compute, managed databases, storage, VPC networking, load balancing and DNS.• Define environments in Terraform so staging and production are reproducible and versioned.• Own backups, restore testing, disaster recovery and capacity planning.• Set up monitoring, logging and alerting so issues are caught early.• Track and optimise cloud spend.<br>CI/CD• Build and maintain deployment pipelines using Cloud Build, Git Hub Actions or Git Lab CI.• Containerise services with Docker and manage image registries.• Set up automated testing gates, staged environments, safe rollbacks and zero-downtime releases.• Reduce manual steps and document how the platform works.<br>Security• Enforce least-privilege IAM across cloud and internal systems, and support periodic access reviews.• Manage secrets and keys properly, and keep credentials out of code and pipelines.• Harden the environment: firewall rules, network segmentation, TLS, WAF and patching.• Run vulnerability and dependency scanning, and drive remediation with the engineering team.• Maintain audit trails and support incident response.<br>Compliance• Help keep regulated workloads and data hosted inside Saudi Arabia.• Support alignment with NCA cybersecurity controls and the Saudi Personal Data Protection Law (PDPL).• Maintain architecture documentation, runbooks and control evidence for audits.<br>Requirements• 3-5 years in Dev Ops, cloud infrastructure, SRE or platform engineering.• Hands-on experience with Google Cloud Platform. Strong AWS or Azure experience with a clear willingness to work on GCP will also be considered.• Solid Linux administration skills.• Infrastructure as Code with Terraform or equivalent.• Docker in production, and familiarity with Kubernetes concepts.• Building and maintaining CI/CD pipelines end to end.• Scripting and automation in Bash and Python.• Networking fundamentals: VPC design, DNS, TLS, load balancing and firewall rules.• Operational familiarity with relational databases, including backups and restores.• A security-first mindset around least privilege, blast radius and auditability.• Good written and spoken English, with clear documentation habits.<br>Nice to Have• Working knowledge of NCA compliance frameworks and how they translate into technical controls.• Familiarity with Saudi PDPL or other local regulatory requirements.• Google Cloud certification: Associate Cloud Engineer, Professional Cloud Dev Ops Engineer or Professional Cloud Security Engineer.• A security certification such as Comp TIA Security+, CySA+ or similar.• Arabic language skills.<br>How to Apply Send your CV to jobs@1pass.app, or apply through this Linked In posting. Applications are reviewed on a rolling basis.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Cybersecurity Access Control Specialist, you will be responsible for administering identity and access management (IAM) processes, ensuring users have appropriate access to systems and applications while maintaining compliance with cybersecurity policies and best practices. You will work closely with internal stakeholders, cybersecurity architects, and technology teams to strengthen access controls, reduce security risks, and improve the organization's overall security posture. Key Responsibilities Administer user accounts, system access, and network permissions. Manage Identity and Access Management (IAM) processes and solutions. Assess access controls to ensure compliance with organizational policies. Apply authentication, authorization, encryption, and access control principles to protect organizational assets. Create, maintain, and review network access control lists (ACLs). Support the development and implementation of IAM strategies. Collaborate with cybersecurity architects to improve identity and access management capabilities. Monitor privileged access and support Privileged Access Management (PAM) initiatives. Identify and remediate access-related security risks and control gaps. Ensure appropriate stakeholder involvement in cybersecurity access decisions. Support continuous monitoring of access control systems and user activities. Mentor colleagues on identity and access management best practices. Work with vendors and technology partners to support IAM solutions and implementations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field. Minimum one year of experience in Cybersecurity, Identity &amp; Access Management (IAM), Information Security, or System Administration. Knowledge of Identity and Access Management (IAM) principles. Understanding of authentication, authorization, and access control models. Familiarity with Active Directory, Microsoft Entra ID (Azure AD), LDAP, or similar identity platforms is preferred. Understanding of Privileged Access Management (PAM) concepts is an advantage. Basic understanding of cybersecurity frameworks and security controls. Relevant cybersecurity certifications are preferred.</p><p>What We're Looking For</p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail.</li><li>Good communication and stakeholder management skills.</li><li>Ability to work collaboratively across technical and business teams.</li><li>Strong organizational and planning abilities.</li><li>Passion for continuous learning and cybersecurity.</li></ul><p></p></section>

Company Description ECOVIS Al Sabti in the Kingdom of Saudi Arabia is a member firm of the ECOVIS International network, a leading global consulting group rooted in Continental Europe. ECOVIS operates in more than 95 countries with a team of around 11,000 professionals, serving clients across diverse industries. The firm offers services in Audit and Assurance, Financial Advisory, Enterprise Risk Management, Cybersecurity, Business Continuity, Data Management, Technology, Tax Consulting, and Accounting. ECOVIS focuses on delivering high-quality, tailored solutions by combining global expertise with local market insights. The firm is recognized for its innovative client service approach, dedication to excellence, and its ability to provide personalized local advice backed by a strong international network.<br>Key Requirements:Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field. Minimum 3–5 years of professional experience in IT Audit, Information Systems Audit, Technology Risk, Cybersecurity Audit, IT Governance, Risk & Compliance (GRC), or a related consulting role. Strong understanding of IT audit methodologies, IT General Controls (ITGCs), application controls, technology risk management, information security controls, and cybersecurity governance. Good knowledge of relevant frameworks, standards, and regulatory requirements such as COBIT, ISO 27001, NIST Cybersecurity Framework, NCA Cybersecurity Controls, and other applicable local and international IT governance and cybersecurity standards. Hands-on experience in assessing key IT controls, including user access management, change management, IT operations, backup and disaster recovery, system development, information security, and third-party/vendor controls. Ability to identify control weaknesses, technology risks, and compliance gaps, assess their impact, and provide practical and risk-based recommendations for remediation. Experience in preparing audit workpapers, audit findings, reports, and executive summaries, as well as following up on remediation and closure of audit observations. Relevant professional certifications such as CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager), or equivalent IT Audit / Information Security certifications will be preferred. Proven ability to manage audit assignments/client engagements, coordinate with IT, cybersecurity, compliance, and business stakeholders, and deliver projects within established timelines and quality standards. Excellent verbal and written communication skills, with the ability to communicate technical audit findings effectively to both technical and non-technical stakeholders.

Key responsibilities:Strategic Alignment: Formulate and execute the IT corporate strategy, aligning the technology roadmap with business expansion goals in the remittance and digital wallet space. Regulatory Compliance: Ensure all IT architectures, data practices, and governance frameworks comply strictly with SAMA (Saudi Central Bank) regulations, SNDP (National Data Management Office / NDMO) mandates, and local cybersecurity frameworks (NCA). Enterprise Architecture Oversight: Govern the selection of technology stacks, application frameworks, and integration blueprints to eliminate architectural debt and maximize system agility. Data Governance & Management: Champion the establishment of a robust data governance framework, creating data catalogs, defining data lineage, and ensuring data privacy/security protocols. IT Risk & Controls: Implement and monitor IT controls, managing technical risks, IT internal/external audit inquiries, and continuous compliance reviews. Financial & Vendor Governance: Oversee IT CAPEX/OPEX planning, portfolio optimization, and strategic vendor contract governance.<br>QUALIFICATIONSBachelor’s degree in computer science, Engineering, Business Administration, or a related field. <br>EXPERIENCE 10+ 10 years of overall IT experience, with at least 4 years specifically managing IT Governance, Enterprise Architecture, or Data Governance leadership role.experience working within the KSA banking, fintech, or financial services sectorsuccessfully faced or managed SAMA (Saudi Central Bank) IT or Cyber Security audits in your previous rolesdesigned or implemented a Data Governance framework that aligns with NDMO/SNDP guidelineshold at least one active professional certification in these domains (e.g., TOGAF, COBIT, CGEIT, or CDMP<br>BEHAVIOURAL COMPETENCIESDriving performance for improvement. Leadership Building partnerships Developing satisfaction

About SiFi<br>SiFi is a fast-growing B2B Fin Tech company specializing in spend management and card issuance solutions. We help companies take control of their spending, streamline expense workflows, and operate with greater efficiency.<br> <br>Role Overview<br>The Cybersecurity GRC Specialist plays a critical role in maintaining SiFi’s cybersecurity compliance posture and ensuring audit readiness across all regulatory frameworks. <br>This role is responsible for managing the full Governance, Risk, and Compliance (GRC) lifecycle — including evidence management, policy governance, risk tracking, and KPI/KRI reporting — ensuring that all cybersecurity controls are measurable, defensible, and aligned with regulatory expectations. <br>Key Responsibilities:<br><br>1. Regulatory Compliance & Audit Readiness <br><br><br> Maintain and manage the compliance tracker across SAMA CSF, PDPL/NDMO, and PCI-DSS <br> Own the full evidence lifecycle: collection, validation, and documentation <br> Ensure continuous audit readiness with traceable, control-aligned evidence <br> Track regulatory findings and remediation plans, ensuring timely closure <br> Provide regular compliance status reports to the CISO and relevant committees <br> <br>2. Governance & Policy Management <br><br><br> Develop and maintain cybersecurity policies, standards, and procedures <br> Ensure documentation aligns with SiFi governance structure and regulatory expectations <br> Manage document lifecycle (versioning, approvals, reviews) <br> Map all policies and procedures to SAMA CSF controls <br> <br>3. Cyber Risk Management <br><br><br> Maintain and update the cybersecurity risk register <br> Conduct third-party risk assessments (TPRA) and vendor due diligence <br> Support risk reviews and reporting cycles <br> Collaborate with Risk and Compliance teams to align enterprise risk frameworks <br> <br>4. KPI / KRI Monitoring & Reporting <br><br><br> Collect and validate cybersecurity KPIs/KRIs from relevant stakeholders <br> Maintain a centralized KPI/KRI tracker <br> Prepare periodic reports with trend analysis to support regulatory maturity (Level 3+) <br> Identify and escalate performance gaps <br> <br><br><br>Requirements<br><br> We are looking for candidates with 1–3 years of experience in a dedicated Cybersecurity GRC role. <br> years in a dedicated Cybersecurity GRC role <br> Hands-on experience with SAMA CSF compliance within regulated entities <br> Experience in audit evidence preparation and regulatory assessments <br> Strong background in drafting cybersecurity policies and procedures <br> Experience using GRC platforms (e.g., Archer, Service Now GRC, One Trust, etc.) <br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field <br> Certifications in ISO 27001 Lead Implementer / Lead Auditor, Security+, (ISC)² CC, CGRC or CISA or CRISC <br> Speaks English and Arabic <br> Preferred Qualifications<br> Experience with PDPL and NDMO regulations <br> PCI-DSS compliance exposure <br> Knowledge of cloud security (AWS, Azure, GCP, OCI) <br> Experience in fintech or financial services\ <br> Familiarity with frameworks like ISO 27001, NIST, COBIT <br> <br> Important Note: Job role open for Saudi Nationals only.<br><br>Skills: 1-3 years experience in a dedicated Cybersecurity GRC role<br><br>Hands-on experience with SAMA CSF compliance within regulated entities<br><br>Experience in audit evidence preparation and regulatory assessments<br><br>Strong background in drafting cybersecurity policies and procedures<br><br>Experience using GRC platforms (e.g., Archer, Service Now GRC, One Trust, etc.)<br><br>Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field<br><br>Certifications in ISO 27001 Lead Implementer / Lead Auditor, Security+, (ISC)² CC, CGRC or CISA or CRISC<br><br>Speaks English and Arabic<br><br>Preferred Qualifications<br><br>Experience with PDPL and NDMO regulations<br><br>PCI-DSS compliance exposure<br><br>Knowledge of cloud security (AWS, Azure, GCP, OCI)<br><br>Experience in fintech or financial services\<br><br>Familiarity with frameworks like ISO 27001, NIST, COBIT<br><br><br><br>Important note: Role open for Saudi National only

<h3 >About Avensys Consulting</h3> <p >Avensys Consulting is a global IT professional services company headquartered in Singapore. With a decade of success, the company has established itself as a trusted provider, offering enterprise solution consulting, business intelligence, business process automation, and managed services. Avensys serves a diverse client base across sectors including banking and financial services, insurance, information technology, healthcare, retail, and supply chain.</p> <h3 >The Opportunity: Network Engineer</h3> <p >Avensys Consulting is seeking a <strong >Network Engineer</strong> to join its team in Jeddah, Saudi Arabia. This is a contract position with an initial duration of three months, extendable based on project requirements. The role requires 5-10 years of experience in network engineering, focusing on critical infrastructure and data center environments.</p> <h3 >Key Technical Expertise</h3> <ul > <li >Strong hands-on experience with Cisco ACI, Nexus switches, APIC, and ANP.</li> <li >Experience implementing and managing DMVPN and SD-WAN solutions.</li> <li >Hands-on experience with Dell and HP switches.</li> <li >Proficiency with NSX-T and network virtualization technologies.</li> <li >Strong knowledge of routing, switching, network protocols, and various network technologies.</li> <li >Experience supporting critical production and data center environments is preferred.</li> </ul> <h3 >Required Qualifications and Skills</h3> <ul > <li >CCNP/CCIE certification is preferred.</li> <li >Proficiency in using Wireshark and other network troubleshooting tools.</li> <li >Demonstrated strong analytical, troubleshooting, and problem-solving skills.</li> <li >Experience within the banking or financial services sector is considered an advantage.</li> </ul> <h3 >Compensation and Work Environment</h3> <p >The successful candidate will be remunerated with an excellent base salary and entitled to attractive company benefits. Avensys Consulting offers a collaborative work environment that supports professional growth and career progression.</p> <h3 >Location and Contract Details</h3> <p >This position is based in Jeddah, Saudi Arabia. It is offered as a 3-month extendable contract. Salary details will be discussed directly with qualified candidates.</p>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cyber Threat Intelligence Analyst based in Saudi Arabia.<br><br>This remote opportunity is designed for professionals and aspiring analysts looking to build practical experience in cyber threat intelligence through realistic, simulation-based environments. You will work with incomplete threat information, indicators, contextual data, and organizational requirements to determine what matters and why. The role emphasizes analytical judgment, source evaluation, threat prioritization, and decision-focused intelligence. You will translate technical findings into clear assessments and recommendations for different stakeholders. The work spans threat actors, TTPs, indicators, intelligence gaps, and evolving assessments. All activities are conducted in controlled environments for legitimate defensive, educational, and professional-development purposes.<br><br>Accountabilities<br><br>Triage and evaluate threat information: Review multiple sources of simulated threat intelligence, determine relevance, assess reliability and credibility, and identify information requiring further investigation. Analyze threats and adversary behavior: Assess simulated threat actors, including their motivations, capabilities, targeting patterns, tactics, techniques, and procedures (TTPs), and determine their potential relevance to an organization. Assess indicators in context: Evaluate indicators of compromise alongside supporting evidence rather than treating individual indicators as definitive proof of malicious activity. Identify intelligence gaps: Determine what critical information is missing and define the additional intelligence required to improve security decision-making. Develop intelligence requirements: Create or refine priority intelligence questions based on organizational assets, threat exposure, business priorities, and stakeholder needs. Prioritize threats: Compare competing threats according to relevance, likelihood, potential impact, available evidence, and organizational priorities. Apply structured analytical reasoning: Evaluate competing hypotheses, weigh evidence, document assumptions, and communicate why one assessment may be better supported than another. Produce actionable intelligence: Synthesize multiple information sources into assessments explaining what is happening, why it matters, and what defensive priorities should be considered. Communicate analytical confidence: Clearly articulate confidence levels, evidence quality, assumptions, and factors that limit certainty. Brief decision-makers: Translate technical threat intelligence into concise, business-relevant insights and recommendations for senior or non-technical stakeholders. Update assessments: Reassess previous conclusions when new intelligence becomes available and clearly explain how additional evidence changes—or does not change—the original assessment. Create professional intelligence outputs: Develop threat assessments, threat actor profiles, executive intelligence briefs, intelligence requirements documents, TTP assessments, indicator assessments, confidence statements, threat prioritization reports, and intelligence updates.<br><br>Requirements<br><br>Cybersecurity and threat intelligence interest: Suitable for aspiring CTI analysts, cybersecurity students or graduates, SOC professionals seeking CTI exposure, career changers, intelligence or security professionals transitioning into cyber, self-taught practitioners, and professionals with relevant cybersecurity certifications. Analytical reasoning: Ability to examine incomplete or conflicting information, identify patterns, weigh evidence, develop hypotheses, and reach reasoned conclusions. Threat intelligence fundamentals: Understanding of threat intelligence concepts, threat actors, indicators of compromise, TTPs, threat assessments, intelligence requirements, and risk prioritization. Source evaluation: Ability to assess the reliability, credibility, relevance, and limitations of information sources and explain how these factors affect analytical confidence. Critical thinking: Strong attention to context and the ability to distinguish meaningful evidence from isolated or inconclusive information. Decision support: Ability to turn technical or complex security information into practical, decision-useful intelligence and proportionate defensive recommendations. Communication skills: Strong written and verbal communication, with the ability to present technical findings clearly to both technical and non-technical audiences. Professional documentation: Ability to produce structured intelligence products such as assessments, executive briefs, intelligence requirements, threat profiles, and analytical updates. Adaptability: Comfortable revisiting assumptions and updating conclusions when new information becomes available. Ethical judgment: Commitment to using cybersecurity knowledge exclusively for legitimate defensive, educational, and professional-development purposes. Remote working: Ability to work independently, manage analytical tasks effectively, and communicate findings in a remote environment.<br><br>Benefits<br><br>Fully remote work environment. Simulation-based experience designed to develop practical cyber threat intelligence capabilities. Exposure to realistic CTI scenarios involving incomplete information and evolving intelligence. Opportunity to build tangible professional artefacts demonstrating analytical and intelligence skills. Development of decision-making, structured reasoning, source evaluation, and threat assessment capabilities. Experience producing industry-relevant intelligence deliverables such as executive briefs and threat assessments. Suitable for students, graduates, career changers, SOC professionals, self-taught practitioners, and experienced security professionals expanding into CTI. Work focused exclusively on legitimate defensive, educational, and professional-development scenarios. Opportunity to strengthen a portfolio with evidence of applied cyber threat intelligence work.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h3 >About Innovative Solutions</h3> <p >Innovative Solutions (IS) is a leading pure-player Cybersecurity company in the GCC, established in 2003. Headquartered in Riyadh, IS maintains a presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. The company's Cybersecurity Solutions and Services encompass Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services. Innovative Solutions is dedicated to delivering secure and intelligent digital services that empower organizations.</p> <h3 >The Role of Cybersecurity Analyst - L1</h3> <p >Innovative Solutions is seeking a <strong >full-time Cybersecurity Analyst - L1</strong> to join its dedicated Security Operation Center (SOC) team. Based in <strong >Riyadh, Al Khobar, or Jeddah</strong>, this role involves monitoring security events and incidents, conducting initial triage, and performing response actions. The analyst will utilize various security tools to detect, analyze, and respond to potential threats, working collaboratively with teammates to ensure a strong security posture.</p> <h3 >Key Responsibilities</h3> <ul > <li >Monitor security events and alerts from various security sources.</li> <li >Triage and analyze security incidents to determine appropriate response actions.</li> <li >Perform initial incident response tasks, including containment and remediation.</li> <li >Collaborate with other members of the SOC team to investigate and resolve security incidents.</li> <li >Document and report security incidents and response activities.</li> <li >Maintain and update documentation of security processes and procedures.</li> <li >Conduct basic analysis of network traffic and log data to identify potential threats.</li> <li >Stay updated with the latest security threats, vulnerabilities, and industry trends.</li> <li >Participate in regular training and knowledge-sharing sessions.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree or equivalent in Computer Science, Information Security, or a related field.</li> <li ><strong >0-1 years</strong> of experience in a relevant field.</li> <li >Understanding of network protocols and TCP/IP fundamentals.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Ability to collaborate effectively with cross-functional teams.</li> <li >Strong analytical and problem-solving skills.</li> <li >Excellent written and verbal communication skills.</li> <li >Keen attention to detail and ability to work in a fast-paced environment.</li> <li >Willingness to work in shifts and participate in on-call rotation.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a <strong >full-time</strong> position within the Security Operation Center team. The role is available in <strong >Riyadh, Al Khobar, and Jeddah</strong>, supporting Innovative Solutions' operations across the GCC region.</p>

About the Role We are seeking a highly accomplished Principal Software Engineer to serve as the foremost technical authority within our Product Engineering & Technology (PET) division. This is a hands-on leadership position for an exceptional software architect and engineering practitioner who will define the technical direction of our flagship cybersecurity products while driving the adoption of sovereign cryptography and Post-Quantum Cryptography (PQC) principles across our technology ecosystem. The successful candidate will architect and deliver high-assurance software solutions that operate seamlessly across both enterprise environments and highly sensitive sovereign, air-gapped infrastructures. This individual will establish engineering standards, govern secure software development practices, and provide strategic technical leadership across the organization.<br>Sovereign Architecture & Backend Engineering Define and lead the architecture, development, and deployment of highly resilient backend services using Python and Fast API. Establish and enforce engineering standards, coding practices, and architectural principles across the software development organization. Design scalable microservices architectures capable of operating in both connected and disconnected sovereign environments. Embed advanced cryptographic controls into applications, including:Sovereign cryptographic frameworks Secure key management implementations Post-Quantum Cryptography (PQC) readiness Secure data protection mechanisms for data in transit and at rest Ensure compliance with NCA Essential Cybersecurity Controls (ECC) and other applicable security frameworks. Frontend Engineering & Systems Integration Lead the design and development of modern, highly responsive frontend platforms using Vue.js, Java Script, and Type Script. Architect seamless integration between application platforms and specialized cybersecurity hardware appliances deployed within Operational Technology (OT) environments. Ensure reliable real-time communication, synchronization, and data integrity across distributed systems. Drive frontend performance optimization, scalability, and maintainability across the CyProducts ecosystem. Technical Leadership & Engineering Excellence Act as the highest technical escalation point for complex software engineering challenges. Mentor senior engineers and technical leads, fostering a culture of engineering excellence and innovation. Define and mandate best practices for:Software architecture Code quality System reliability Security engineering Performance optimization Review critical architectural decisions and provide authoritative technical direction. Secure Software Development Lifecycle (SSDLC) Champion and enforce Secure Software Development Lifecycle (SSDLC) practices across all engineering teams. Establish security-first engineering processes from project inception through deployment and maintenance. Design and implement secure CI/CD pipelines leveraging Git Lab CI/CD. Drive automated security validation including:Static Application Security Testing (SAST) Dynamic Application Security Testing (DAST) Dependency and container security scanning Infrastructure security validation Ensure software releases meet stringent security and quality standards before deployment. Strategic Architecture & Innovation Define the long-term technical roadmap for software platforms and engineering practices. Lead initiatives to reduce technical debt while maintaining delivery velocity. Evaluate and introduce emerging technologies, frameworks, and cryptographic approaches. Support the organization's strategic vision for sovereign cybersecurity solutions and secure digital transformation. Required Qualifications Education Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline. Master's degree preferred. Experience Minimum 10 years of professional software engineering experience. Significant experience operating at Principal Engineer, Lead Architect, or equivalent senior technical leadership level. Proven track record designing and delivering complex distributed systems within high-security or mission-critical environments. Extensive hands-on coding experience with continued involvement in architecture and software development.<br>Preferred Certifications<br>Certified Secure Software Lifecycle Professional (CSSLP) Certified Kubernetes Security Specialist (CKS) Google Cloud Professional Cloud Architect CISSPGIAC Secure Software Programmer (GSSP) TOGAF (Architecture)

Company Description MUAF – Military Uniforms & Accessories Factory is a prominent manufacturer based in Al-Kharj , specializing in the production of high-quality uniforms, military gear, and civilian apparel. Our commitment to quality, innovation, and customer satisfaction has made us a trusted partner to a range of sectors, including defense, law enforcement, and private enterprises. We pride ourselves on delivering durable, comfortable, and reliable solutions to our clients.<br>Job Purpose Responsible for the development, maintenance, support, troubleshooting, and continuous improvement of software applications and industrial machine systems within the manufacturing environment. The role combines Software Engineering and Industrial Software Engineering, with responsibility for software applications, databases, system integration, Industrial PCs, machine-related software, HMI/SCADA systems, and IT/OT connectivity. The position works closely with IT, Production, Maintenance, Engineering, and machine vendors to ensure the reliability, availability, security, and effective integration of software and industrial systems supporting manufacturing operations. Key Accountabilities1. Software Engineering & Application Support Develop, maintain, enhance, and support software applications according to business and operational requirements. Analyze business and technical requirements and translate them into effective software solutions. Develop and maintain applications, utilities, and tools required to support manufacturing operations. Perform software testing, debugging, troubleshooting, and issue resolution. Develop and maintain databases and SQL queries required by applications and operational systems. Develop and maintain APIs and system interfaces where required. Manage software versions, configurations, updates, and application dependencies. Maintain appropriate technical documentation, source code, configurations, and system specifications. Identify opportunities to improve application performance, reliability, usability, and maintainability.2. Industrial Software & Machine Systems Support and maintain software applications used for the operation, monitoring, and control of industrial machines and production equipment. Install, configure, maintain, and troubleshoot software running on Industrial PCs and machine operator workstations. Support machine-related applications, including HMI, SCADA, and other industrial software platforms. Troubleshoot software and communication issues between industrial machines, controllers, Industrial PCs, and related systems. Maintain machine software configurations, parameters, licenses, backups, and critical system files. Support machine software installation, commissioning, upgrades, migrations, and replacements. Maintain software compatibility between machine applications, operating systems, hardware, and related industrial components. Coordinate with machine manufacturers and software vendors to resolve complex technical issues.3. IT/OT Integration Support the integration between Information Technology (IT) and Operational Technology (OT) environments. Support the exchange of data between machines, production systems, databases, and enterprise applications. Develop or support solutions for automated collection, processing, and reporting of machine and production data. Support integration with systems such as SAP, MES, databases, BI/reporting platforms, and other enterprise applications where applicable. Support industrial communication technologies and protocols such as OPC/OPC UA where applicable. Work with Network and Infrastructure teams to ensure reliable connectivity between industrial systems and approved IT systems.4. Manufacturing & Production Support Provide technical software support to Production, Maintenance, Engineering, and other manufacturing teams. Respond to software-related incidents that may affect machine availability or production continuity. Analyze recurring issues and implement corrective and preventive solutions. Participate in machine installation, commissioning, testing, and acceptance activities from the software and IT/OT perspective. Support production during critical software incidents and planned maintenance activities. Ensure appropriate change management procedures are followed before implementing changes to production systems.5. Backup, Recovery & Business Continuity Maintain reliable backups of machine software, configurations, databases, applications, and critical system files. Periodically verify the integrity and recoverability of backups. Maintain recovery procedures for critical machine-related software and systems. Support disaster recovery and business continuity activities for critical industrial applications.6. Cybersecurity & Compliance Apply IT and OT cybersecurity requirements to machine-related software and Industrial PCs. Coordinate with the Cybersecurity team to identify and mitigate cybersecurity risks affecting industrial systems. Ensure appropriate controls are applied to software installation, access, updates, remote access, and system changes. Support vulnerability remediation and security patching in accordance with approved procedures and production requirements. Ensure compliance with company IT policies, cybersecurity standards, and change management procedures.7. Vendor & Stakeholder Management Coordinate with machine manufacturers, software vendors, system integrators, and external technical support providers. Define and communicate technical requirements to vendors. Follow up on technical issues, software updates, patches, licenses, and support agreements. Participate in technical evaluations and acceptance testing of new machine software and systems. Maintain appropriate technical documentation and vendor information. Technical Skills & Competencies Software Engineering Programming and software development. Application development and maintenance. SQL and database management. API development and system integration. Software testing and debugging. Version control systems such as Git. Windows-based application environments. Industrial Systems Industrial PC configuration and support. HMI and SCADA systems. Basic understanding of PLCs and industrial automation. Machine control and monitoring software. Industrial communication and networking. OPC / OPC UA is an advantage. MES and manufacturing systems is an advantage. IT/OTUnderstanding of IT and OT environments. IT/OT system integration. Industrial networking fundamentals. Cybersecurity principles for industrial environments. Backup and recovery of industrial systems. Qualifications Bachelor's degree in Software Engineering, Computer Science, Information Technology, Computer Engineering, Automation Engineering, or a related field. Professional certifications in software development, industrial automation, networking, cybersecurity, or related technologies are an advantage. Experience3–5 years of relevant experience in software engineering, industrial software, application support, or a similar role. Experience in a manufacturing or industrial environment is preferred. Experience supporting Industrial PCs and machine-related software. Experience with HMI, SCADA, PLC-related systems, databases, or industrial automation is an advantage. Experience in IT/OT integration and manufacturing systems is an advantage. Behavioral & Professional Competencies Strong analytical and problem-solving skills. Excellent troubleshooting and diagnostic abilities. Ability to work under pressure, particularly during production-critical incidents. Strong communication and interpersonal skills. Ability to work effectively with IT, Production, Maintenance, and Engineering teams. Ability to communicate effectively with machine manufacturers and external vendors. Strong documentation and organizational skills. Attention to detail and commitment to system reliability. Ability to learn new technologies and industrial software platforms. Strong sense of responsibility and ownershi

Job Summary We are seeking an experienced Forti Net Engineer responsible for the implementation, administration, maintenance, troubleshooting, and optimization of Fortinet security solutions. The role will focus on ensuring the availability, security, and optimal performance of Fortinet platforms and supporting their integration with the organization’s infrastructure and cybersecurity ecosystem. Key Responsibilities Deploy, configure, administer, and maintain Fortinet security solutions and related services. Manage and support Forti Authenticator, Forti EDR, Forti Client EMS/VPN, Forti Web WAF, Forti Mail, and Forti Sandbox. Manage SSO, MFA, VPN access, endpoint security, email security, web application security, and malware analysis solutions. Monitor security alerts, investigate incidents, troubleshoot technical issues, and support cybersecurity incident response activities. Perform system upgrades, patching, health checks, configuration backups, and performance optimization. Integrate Fortinet solutions with Active Directory, LDAP, SIEM, and other security platforms. Configure and maintain security policies, authentication mechanisms, access controls, and security profiles. Monitor system health, availability, capacity, and overall security posture of Fortinet platforms. Troubleshoot connectivity, authentication, endpoint, web application, email, and security-related issues. Maintain technical documentation, configuration records, standard operating procedures, and operational runbooks. Required Skills & Experience3–5 years of hands-on experience in Fortinet security technologies and solutions. Strong hands-on experience with Forti Authenticator, Forti EDR, Forti Client EMS/VPN, Forti Web, Forti Mail, and Forti Sandbox. Good understanding of networking, TCP/IP, routing, authentication protocols, LDAP/Active Directory, VPN technologies, and endpoint security.

Position: Network Engineer<br>Company: RiDiK Pte Ltd<br>EXP: 7+ Years<br>Location: Jeddah, Saudi Arabia<br>Project Duration - 3 Months<br>Key Skills Cisco ACI | Nexus | APIC | DMVPN | SD-WAN | NSX-T | Dell/HP Switches | Routing & Switching | Wireshark | Network Troubleshooting<br>Job Description -Bachelor’s degree in Computer Science, IT, Engineering, or related field.7+ years of experience in enterprise/data center networking. CCNP/CCIE certification preferred. Strong hands-on experience with Cisco ACI, Nexus switches, APIC and ANP. Experience with DMVPN and SD-WAN. Hands-on experience with Dell and HP switches. Experience with NSX-T and network virtualization. Strong knowledge of routing, switching, network protocols and technologies. Proficiency in Wireshark and network troubleshooting tools. Strong analytical, troubleshooting and problem-solving skills. Experience supporting critical production/data center environments is preferred. Banking/financial services experience is an advantage.<br><br>About CLPS RiDiK RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries

About Accenture<br><br>Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 784,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.<br><br>Accenture Security<br><br>Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you’ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.<br><br>Accenture Security provides comprehensive security services – from security strategy development to business transformation, to managed security services – on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.<br><br>Role Overview<br><br>As a Security Transformation Practitioner , you will lead the design and delivery of enterprise security solutions that protect digital assets and business operations. You will operate as a trusted advisor and subject matter expert, owning security workstreams, guiding teams, and ensuring security is integrated across systems, applications, and processes.<br><br>This role combines hands‑on technical expertise with leadership, stakeholder management, and solution design responsibilities.<br><br>Functions To Be Performed<br><br><br>Lead the design and implementation of security architectures and controls across enterprise platforms, cloud environments, applications, and data layers.<br>Drive security transformation initiatives by embedding security requirements throughout the full project lifecycle.<br>Conduct security risk assessments and architecture reviews aligned with industry frameworks and regulatory requirements.<br>Support solution planning, effort estimation, and pre‑sales activities for security engagements.<br><br><br>Responsibilities<br><br><br>Act as a Security Subject Matter Expert, independently owning complex deliverables and leading security workstreams.<br>Perform and oversee security risk assessments, threat modeling, and control gap analysis using frameworks such as ISO 27001, NIST, CIS, and OWASP.<br>Lead security administration and data security initiatives, including IAM concepts, privileged access management, encryption, and data protection strategies.<br>Guide application security practices, including secure SDLC integration, vulnerability remediation, and Dev Sec Ops enablement.<br>Plan and oversee security testing activities, including vulnerability assessments, penetration testing coordination, and remediation tracking.<br>Contribute to the continuous improvement of security policies, standards, and procedures based on emerging threats and industry best practices.<br>Evaluate and support the adoption of new security tools and technologies to strengthen organizational cyber resilience.<br>Communicate security risks, findings, and recommendations clearly to senior technical and non‑technical stakeholders.<br>Mentor junior team members and actively contribute to knowledge sharing within the security practice.<br><br><br>Experience<br><br><br>8–12 years of overall experience in information security, cybersecurity, or IT risk management.<br>Minimum 3–5 years of experience in a lead or supervisory role delivering security solutions or managing security workstreams.<br>Proven experience in enterprise security architecture, security transformation programs, or large‑scale security implementations.<br>Hands‑on experience with security risk assessments, security testing, and control design in complex environments.<br>Prior experience in client‑facing or consulting roles is strongly preferred.<br>Experience working with cloud, application, and data security initiatives in regulated or large enterprise environments.<br><br><br>Required<br><br>Skills & Qualifications<br><br><br>Advanced proficiency in Security Administration<br>Advanced proficiency in Security Risk Assessment<br>Advanced proficiency in Security Testing and Vulnerability Management<br>Strong analytical, leadership, and stakeholder management skills<br>Ability to work independently and lead small to mid‑sized teams<br><br><br>Preferred<br><br><br>Advanced proficiency in Data Security (encryption, data classification, data loss prevention)<br>Intermediate proficiency in Application Security and secure SDLC practices<br>Experience with cloud security and modern security architectures<br>Excellent communication skills and executive‑level reporting experience<br><br><br>Why join us? We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools Flexible work arrangements and a range of benefits including competitive rewards You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends You will also have opportunities to make a difference to the communities in which we work and live Next Steps If this sounds like the ideal role, career, and company for you, click below to apply.<br><br>To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news . Accenture Middle East Africa : Linked In, Instagram, Facebook, Twitter, You Tube

APTWatch is looking for a technically strong and client-focused Pre-Sales Engineer to support the growth of our AI-driven cybersecurity and enterprise solutions.<br>In this role, you will work closely with prospective clients to understand their business and technical requirements, design suitable solutions, deliver product demonstrations, and translate customer needs into clear technical proposals.<br>Key Responsibilities<br>* Conduct technical discovery sessions with prospective clients.* Understand business challenges and translate them into solution requirements.* Deliver presentations and live demonstrations of APTWatch products and services.* Design high-level solution architectures and integration approaches.* Prepare technical proposals, statements of work, RFP responses, and compliance matrices.* Support Proof of Concept (PoC) activities and technical evaluations.* Collaborate with Sales, Product, Engineering, AI, and Cybersecurity teams.* Communicate product capabilities, technical value, limitations, and implementation requirements clearly.* Maintain up-to-date knowledge of APTWatch solutions, industry trends, and customer requirements.<br>Requirements<br>* Bachelor’s degree in Computer Science, Software Engineering, Cybersecurity, Information Systems, or a related field.* Previous experience in pre-sales, solution engineering, technical consulting, or enterprise software.* Strong understanding of one or more of the following areas: * Cybersecurity and GRC * Artificial Intelligence and AI agents * ERP and enterprise applications * Cloud infrastructure, APIs, databases, and system integration* Ability to prepare and deliver professional technical presentations and product demonstrations.* Strong analytical, communication, and problem-solving skills.* Ability to communicate effectively with both technical and non-technical stakeholders.* Professional proficiency in Arabic and English.<br>Preferred Qualifications<br>* Experience responding to RFPs and preparing technical proposals.* Familiarity with Saudi cybersecurity and data regulations, including NCA controls and PDPL.* Experience with enterprise or government clients in Saudi Arabia.* Relevant technical, cloud, cybersecurity, or project-management certifications.

Cybersecurity GRC Specialist???? Saudi Arabia | ???? Cyber | ???? Full-time Location: Jeddah About Cyber At Cyber, we are committed to strengthening organizational resilience through robust cybersecurity governance, risk management, and regulatory compliance. We operate in alignment with the Kingdom of Saudi Arabia’s regulatory landscape, ensuring adherence to NCA, SAMA, and international best practices. We are seeking a Cybersecurity GRC Specialist to support and enhance our Governance, Risk, Compliance, and Security Awareness programs. This role plays a critical part in protecting our information assets, cloud environments, and data by ensuring effective governance structures, regulatory compliance, and risk mitigation strategies. Key Responsibilities???? Cybersecurity Governance Develop, implement, and maintain cybersecurity governance policies, frameworks, and standards. Monitor organizational adherence to established cybersecurity policies and controls. Provide periodic governance and risk posture reports to the CISO and executive leadership. Maintain cybersecurity documentation aligned with regulatory and industry standards.???? Risk Management Conduct comprehensive cybersecurity risk assessments across business units and cloud environments. Identify, evaluate, and prioritize cybersecurity risks. Maintain and continuously update the organizational risk register. Drive remediation efforts and ensure timely closure of identified risks and audit findings.???? Compliance & Regulatory Alignment Ensure compliance with KSA regulatory frameworks (e.g., NCA ECC, SAMA CSF) and international standards such as ISO 27001. Support internal and external audit activities. Evaluate the effectiveness of implemented technical and administrative security controls. Prepare and submit regulatory compliance reports as required.???? Business Continuity & Incident Support Assist in the development and maintenance of Business Continuity and Disaster Recovery plans. Support Business Impact Analysis (BIA) activities. Participate in testing and validation of continuity and recovery procedures. Contribute to incident response efforts to ensure minimal operational disruption.???? Security Awareness Support and promote cybersecurity awareness initiatives across the organization. Assist in managing awareness tools and programs. Foster a strong cybersecurity culture and ensure employee understanding of risks and responsibilities. Qualifications & Requirements Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field.2–4 years of experience in Cybersecurity GRC or related roles. Strong understanding of governance frameworks, risk management methodologies, and compliance practices. Knowledge of KSA regulatory requirements (NCA, SAMA) and ISO 27001 standards. Hands-on experience with GRC tools is preferred. Preferred Certifications ISO 27001 Lead Implementer Comp TIA Security+Other relevant GRC certifications are a plus

<h3 >About the Opportunity</h3> <p >Siemens Smart Infrastructure is offering an Electrical Engineer CO-OP opportunity in Saudi Arabia, with placements available in Riyadh, Jeddah, or Al Khobar. This internship is designed for motivated candidates with 0-1 years of experience who are eager to gain practical exposure within the Smart Infrastructure Buildings (SI B) business, focusing on ELV, BMS, Fire &amp; Life Safety, Security Systems, Digitalization, and Smart Building solutions.</p> <h3 >Role Overview</h3> <p >The Co-op Training Program at Siemens Smart Infrastructure supports real business operations, allowing participants to develop technical, project, and stakeholder-management capabilities within a professional engineering environment. The program emphasizes practical capability building through contributions to meaningful work across Siemens Smart Infrastructure Buildings.</p> <h3 >Key Duties and Tasks</h3> <ul > <li >Gaining hands-on exposure to ELV and Smart Infrastructure Buildings solutions, including BMS, Fire &amp; Life Safety, Security Systems, Digitalization, IoT, Networks, and Smart Building technologies.</li> <li >Supporting the operations team with project documentation, engineering coordination, technical submittals, site follow-up, reporting, testing support, and knowledge-transfer activities.</li> <li >Collaborating with experienced professionals on projects.</li> <li >Learning about Siemens' technologies and solutions.</li> </ul> <h3 >Program Benefits</h3> <ul > <li >Participation in a diverse and inclusive environment.</li> <li >Mentorship and guidance from industry experts.</li> <li >Opportunities for personal and professional development.</li> <li >Exposure to cutting-edge technologies and real-world projects.</li> <li >Practical exposure to Siemens project management practices, customer-focused delivery, quality expectations, safety culture, and cross-functional collaboration.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Currently pursuing a degree in Electrical Engineering, Electronics &amp; Communication Engineering, Mechatronics Engineering, Computer Engineering, Information Technology, Cybersecurity, Networks, IoT, or related Smart Building disciplines.</li> <li >A strong desire to learn and develop new skills.</li> <li >Excellent problem-solving abilities and a proactive attitude.</li> <li >Good communication and teamwork skills.</li> <li >Availability to support training in Riyadh, Jeddah, or Al Khobar, subject to business need and candidate location suitability.</li> <li >Expected start date, training duration, and city of training will be confirmed as part of the candidate pipeline review.</li> <li >Suitable candidate profiles should include the expected start date, city of training, and training duration to enable effective planning, resource allocation, and knowledge transfer.</li> </ul> <h3 >Application Process</h3> <p >Candidates are encouraged to apply and provide details regarding their preferred start date, training duration, and desired city of training to facilitate effective planning.</p>

<h3 >Role Overview</h3> <p >CoorB is seeking a <strong >Firewall Engineer</strong> for a contract position based in Jiddah, Makkah, Saudi Arabia. This role is central to managing and securing the organization's network perimeter and requires candidates with 5-10 years of specialized experience in firewall engineering.</p> <h3 >Core Function and Impact</h3> <p >The Firewall Engineer will be responsible for the design, deployment, administration, and support of the organization’s enterprise firewall and perimeter security infrastructure. A key objective is to ensure secure, segmented, and policy-compliant traffic flow across data center, campus, remote-access, and hybrid environments. The role also involves active support for security operations, change management processes, incident response, and the continuous improvement of firewall controls.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage firewall rule bases, security policies, NAT configurations, application control, and URL filtering in line with approved security standards and change management processes.</li> <li >Configure, maintain, and troubleshoot site-to-site and remote-access VPN solutions to ensure secure connectivity for users, partners, and business systems.</li> <li >Monitor firewall performance, traffic flows, and security events to identify anomalies, policy violations, and potential threats.</li> <li >Perform traffic analysis, root-cause investigation, and troubleshooting for firewall, VPN, and perimeter security incidents.</li> <li >Support incident response activities by providing firewall logs, analysis, containment actions, and remediation recommendations.</li> <li >Harden firewall configurations and remediate vulnerabilities identified through security scans, audits, assessments, and internal reviews.</li> <li >Maintain firmware, patches, signatures, and configuration backups to ensure platform stability, security, and compliance.</li> </ul> <h3 >Operational Engagement and Documentation</h3> <ul > <li >Review firewall rule requests for accuracy, necessity, risk, and compliance before implementation.</li> <li >Maintain up-to-date technical documentation, network/security diagrams, standard operating procedures, and change records.</li> <li >Participate in planned maintenance windows, on-call support, disaster recovery activities, and security infrastructure projects as required.</li> <li >Collaborate with network, infrastructure, cloud, application, and security teams to support secure architecture and connectivity requirements.</li> </ul> <h3 >Experience Requirements</h3> <p >Candidates for the Firewall Engineer position should possess <strong >5 to 10 years of experience</strong> in a dedicated firewall engineering, network security, or a closely related role. This experience should encompass the design, deployment, administration, and support of enterprise-level firewall and perimeter security solutions.</p> <h3 >Work Arrangement</h3> <p >This is a contract position located in Jiddah, Makkah, Saudi Arabia. The salary for this role will be discussed during the interview process.</p>

UC Senior Technical Support Engineer Job Summary We are seeking an experienced and technically proficient Unified Communications (UC) Senior Technical Support Engineer to join our team. The successful candidate will have strong hands-on expertise in Avaya Aura, Cisco Unified Communications, Session Border Controllers (SBCs), VoIP, SIP, and enterprise telecommunications technologies. The role is responsible for providing advanced L2/L3 technical support, troubleshooting complex UC and telephony incidents, implementing approved production changes, and supporting solution implementation, upgrades, migrations, and maintenance activities. The ideal candidate will be customer-focused, analytical, and capable of independently resolving complex technical issues while working collaboratively with clients, project teams, network and security teams, and other technical stakeholders. Key Responsibilities Provide L2/L3 technical support for enterprise Unified Communications, telephony, and contact center environments. Configure, implement, maintain, and troubleshoot Avaya Aura and Cisco Unified Communications platforms. Diagnose and resolve complex issues involving VoIP, SIP, H.323, call routing, signaling, codec negotiation, and voice quality. Support, configure, and troubleshoot Session Border Controllers (SBCs) and related UC infrastructure. Troubleshoot end-to-end voice communication issues across LAN/WAN, IP networks, telephony platforms, and carrier/SIP environments. Participate in solution implementations, system upgrades, migrations, expansions, and maintenance activities. Analyze, test, document, and implement approved change requests in production environments while minimizing service disruption. Work directly with customers and internal stakeholders to identify, troubleshoot, and resolve technical issues within agreed SLAs and operational targets. Perform detailed root-cause analysis (RCA) and provide corrective actions and technical recommendations. Monitor system performance and proactively identify potential service-impacting issues. Prepare and maintain technical documentation, system configurations, troubleshooting guides, support procedures, and knowledge articles. Collaborate closely with project, network, security, infrastructure, and service delivery teams to ensure seamless UC service delivery. Provide technical guidance and communicate complex technical concepts clearly to both technical and non-technical stakeholders. Support continuous improvement initiatives related to UC service availability, performance, reliability, and operational efficiency. Mandatory Requirements Saudi National. Minimum 5 years of hands-on experience in Unified Communications, enterprise telephony, telecommunications, and/or contact center environments. Strong hands-on experience with Avaya Aura and/or Cisco Unified Communications platforms. Strong understanding of VoIP protocols, technologies, and enterprise IP networking. Practical knowledge of:SIPH.323DHCPDNSLAN/WANIP networking Voice and telephony technologies Hands-on experience with Session Border Controllers (SBCs). Experience troubleshooting complex voice, signaling, call-routing, and interoperability issues. Experience working in enterprise production environments with defined SLAs and change-management processes. Experience with call center/contact center systems is highly preferred. Relevant technical certifications from Avaya, Cisco, Genesys, or other recognized technology vendors are preferred. Strong analytical, troubleshooting, and problem-solving capabilities. Excellent communication, interpersonal, and customer-facing skills. Ability to work independently while effectively collaborating with cross-functional technical teams. Ability to manage multiple priorities in a fast-paced and technically demanding environment. Preferred / Nice-to-Have Skills Experience with Genesys or other enterprise contact center platforms. Experience with VMware or other virtualization technologies. Exposure to cloud-based Unified Communications and telecommunications environments. Experience supporting UC solution design, implementation, migration, upgrade, and transformation projects. Knowledge of enterprise voice architecture and SIP trunking. Relevant professional certifications in networking, telecommunications, Unified Communications, or contact center technologies. Experience working with telecom carriers, SIP providers, and third-party technology vendors. Employment Details<br>Experience Level: Senior / L2-L3 Technical Support Employment Focus: Unified Communications, Enterprise Telephony & Contact Center Ideal Candidate Profile The ideal candidate is a technically strong, customer-focused, and highly analytical Unified Communications professional with extensive hands-on experience supporting enterprise voice and collaboration environments. The candidate should be capable of independently troubleshooting complex UC and telephony incidents, implementing production changes, supporting technical projects, and contributing to solution implementations, migrations, and upgrades. Strong expertise in Avaya Aura and/or Cisco Unified Communications, SIP, VoIP, SBCs, IP networking, and enterprise voice technologies is essential. The successful candidate will also demonstrate excellent communication skills and the ability to work effectively with customers, technical teams, project stakeholders, and third-party vendors. This position is ideal for a senior UC professional who is looking to take ownership of complex technical challenges and contribute to the reliability, performance, and continuous improvement of enterprise communication services.