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<p><strong>Overview/Basic Function:</strong> The Bell Captain is responsible for the day-to-day leadership and smooth operation of the Bell and Door teams at Rosewood AMAALA. Acting as a key ambassador at the resort entrance and lobby, the Bell Captain ensures that all guest arrivals, departures, luggage handling, escorts, and door/traffic operations are handled with efficiency, safety, and genuine hospitality, in full alignment with Rosewood s A Sense of Place philosophy, Relationship Hospitality and Rosewood, Forbes and LQA standards. This role supervises Bell Attendants and Doormen, plans their assignments, coordinates closely with Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation, and ensures that all entrance and luggage services contribute to a seamless ultra-luxury guest journey.</p><p><strong>Essential Duties</strong></p><ul><li>Oversee all door operations, ensuring guests are greeted warmly on arrival and farewelled graciously on departure.</li><li>Ensure Doormen manage entrance flow safely and efficiently (drop-off and pick-up) while maintaining a calm, elegant environment.</li><li>Monitor the cleanliness and appearance of the entrance, driveway, and lobby exterior, ensuring they are always immaculate and aligned with Rosewood AMAALA s image.</li><li>Ensure all Doormen maintain impeccable grooming, posture, and presence, and offer assistance proactively (opening doors, shading from sun, supporting families, etc.).</li><li>Oversee all luggage-handling activities: tagging, loading, unloading, storage, and delivery to/from guest rooms, always ensuring accuracy and safety.</li><li>Implement and monitor strict baggage control procedures to prevent loss, mix-ups, or damage; maintain clear luggage storage records and tagging systems.</li><li>Ensure Bell Attendants provide professional escorts to guestrooms, including driving buggy, resort orientation, explanation of key features, and coordination with Butler, Front Desk/Guest Relations when needed.</li><li>Supervise group arrival and departure logistics, including luggage pulls, group luggage rooms, and coordination with Tour Leaders or Group Coordinators.</li><li>Monitor and assist with internal deliveries (parcels, amenities, guest items, messages) while ensuring discretion and timely handling.</li><li>Coordinate closely with Butler, Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation to align on arrival/departure times, VIPs, and special requirements.</li><li>Review daily arrival and departure reports (including VIP and group lists) and plan bell and door coverage and luggage logistics accordingly.</li><li>Maintain continuous communication via channels (radios/phones/Unifocus) to update on guest movements, early/late arrivals, and operational changes.</li><li>Communicate clearly any issues, incidents, or service gaps to the Chief Concierge / Duty Manager, and document them for follow-up.</li><li>Enforce safe lifting and handling procedures for all luggage to protect both guests belongings and colleagues health.</li><li>Ensure all Bell and Door colleagues are fully aware of emergency procedures at the entrance and lobby (fire, medical, security incidents) and their roles in each scenario.</li><li>Monitor people and vehicle flow to ensure guest safety and mitigate security risks at the driveway and main entrance.</li><li>Ensure lost-and-found items handled by Bell/Door teams follow strict documentation and handover procedures in line with hotel policy.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Checks Pass On, the Daily Calling at the beginning of the duty</li><li>Hands-over the shift properly.</li><li>Addresses the guests by name, not Room Number</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended</li><li>Always maintain positive guest relations.</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.</li><li>Maintain complete knowledge of: a. All hotel features/services, hours of operation. b. All hotel restaurant food concepts, menu price range, dress code and ambiance. c. All hotel room types, numbers/names, layout, appointments, amenities and locations. d. Special packages and promotions. e. Daily house count and expected arrivals/departures (particularly VIPs). f. Scheduled daily group activities, names and location of meeting/banquet rooms. g. Local events, attractions, holiday schedules.</li><li>Meet with Supervisor/departing Bell team to review business status and follow up actions.</li><li>Set up workstation with necessary supplies; maintain cleanliness throughout shift.</li><li>Review designated in-house guest list and be familiar with guests' names and room locations.</li><li>Accommodate all guest requests expediently and courteously.</li><li>Coordinate guest requests with designated vendors which may include:</li><li>Assist guests in locating and retrieving lost luggage.</li><li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li><li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li><li>Ensure that sufficient staffing is present to meet the daily business demands.</li><li>Document any late or absent employees.</li><li>Schedule and assign staff breaks.</li><li>Assign specific tasks as they arise to the staff according to the rotation sequence.</li><li>Answer Bell Desk telephone within three rings, using correct greeting and telephone etiquette.</li><li>Document guest calls/requests for Bell assistance.</li><li>Maintain security and accurate record of all guest room keys issued to Bell/Driveway Staff.</li><li>Monitor and ensure that Bell staff perform their job functions to the hotel's expected level of service.</li><li>Assist Bell staff whenever necessary in performing all job functions.</li><li>Conduct ongoing training with existing teams.</li><li>Accommodate all guest requests in an accurate and efficient manner.</li><li>Prepare work orders for equipment repairs and distribute to Engineering.</li><li>Conduct performance appraisals of designated staff annually.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum one years experience in a similar capacity for a luxury or ultra-luxury hotel.</li><li>High school diploma.</li><li>Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Thorough knowledge of local restaurants, museums and attractions; thorough knowledge of current events in and around the region; thorough knowledge of Concierge department procedures; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to access, input, analyze and retrieve information from computers; exceptional oral communication skills to ensure ability to negotiate and persuade guests and associates to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, co-workers, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings.</li><li>Required to speak, read and write English, with fluency in other languages preferred.</li><li>Must be able to exert physical effort in, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co- workers to their understanding.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p><span><span>Atkins</span><span>are</span><span>searching for a Candidate to join our team with experience of managing large-scale multi-disciplinary projects within KSA and the GCC Region. The candidate is to have a minimum of 12 years postgraduate experience with 8+ years within the Middle East with</span><span>significant experience</span><span>in Design Management</span><span>(minimum 5</span><span>years)</span><span>or multidisciplinary design delivery.</span></span></p><br><br><p><span><span>In</span><span>addition</span><span>a proven</span><span>track record</span><span>leading small to medium</span></span><span><span>scale projects of medium to high complexity, or significant packages within larger projects and</span><span>demonstrated</span><span>experience managing and mentoring Design Management teams.</span></span></p><br><br><p><span><span>The role requires the ability to</span><span>operate</span><span>independently, leading</span><span>multi</span></span><span>‑</span><span><span>disciplinary</span><span>design teams with full accountability for design coordination, programme management, quality, and scope compliance.&nbsp;</span></span></p><br><br><p><span><span>The Senior Design Manager works closely with the project delivery team to establish project objectives, develop the Design Management Plan, and oversee project scheduling, ensuring the project team remains aligned throughout the project lifecycle and achieves agreed objectives and milestones in accordance with project management standards.&nbsp;</span></span></p><br><br><p><span><span>The role includes managing the relationship with the Client’s technical team, proactively managing client expectations, and ensuring that project outcomes meet or exceed client requirements.&nbsp;</span></span></p><br><br><p><span><span>The Senior Design Manager is responsible for assigning and managing tasks across the design team, ensuring appropriate resources, tools, and technical support are in place, actively overseeing the quality of deliverables prior to submission, maintaining project documentation, ensuring compliance with regulatory and company requirements, and upholding</span><span>AtkinsRéalis</span><span>’ Design Management principles, tools, and best practice. In addition, the role contributes to bid delivery and business development activities while mentoring Design Managers and Assistant Design Managers.</span></span></p><br><br>Your role<ul><li><p>Leads and manages the overall technical input of the multidisciplinary design team, ensuring design outputs are fully coordinated, compliant with contractual and regulatory requirements, and delivered to the required quality standards</p><br></li><li><p><span><span>Creates,</span><span>maintains</span><span>, and actively manages the Design Management Plan (DMP), ensuring alignment with project scope, programme, organisation structure, communication protocols, and client requirements throughout the project lifecycle.</span></span> ​</p><br></li><li><p><span><span>accountable for the design coordination and interface management process, ensuring effective integration between disciplines,<span>&nbsp;subconsultants</span></span></span><span><span>, third parties, and client requirements, and resolving coordination issues proactively.</span></span></p><br></li><li><p><span><span>Develops, owns, and manages a<span>&nbsp;multidisciplinary</span></span></span><span><span>design programme, securing<span>&nbsp;buying</span></span></span><span><span>from Technical Leads and aligning design deliverables with client milestones, approvals, procurement strategy, and construction sequencing.</span></span></p><br></li><li><p><span><span>Ensures that all design deliverables are reviewed, approved, and issued</span><span>in accordance with</span><span>the</span><span>AtkinsRéalis</span><span>Quality Management System (QMS), project procedures, and agreed document control processes.</span></span></p><br></li><li><p><span><span>Integrates Safety in Design principles throughout all stages of the design process, ensuring hazards are</span><span>identified</span><span>, risks are managed, and design decisions support safe construction, operation, and maintenance outcomes.</span></span></p><br></li><li><p>.&nbsp; <span><span>Responsible for confirming that contractual design deliverables have been achieved </span><span>in accordance with</span><span> the agreed scope and programme prior to the production of invoices.</span></span></p><br></li><li><p>Identifies, coordinates, and supports the compilation of scope gaps and changes, working closely with the Project Manager, Lead Designer, and Discipline Leads to assess impacts on time, cost, and resources.&nbsp;</p><br></li><li><p>Demonstrates a strong understanding of risk, contingency, and change management, applying commercial awareness and sound judgement to support overall project financial health.&nbsp;</p><br></li><li><p>Manages and monitors design resources to ensure delivery is achieved in line with agreed budgets, programmes, and project priorities.&nbsp;</p><br></li><li><p>Acts as the primary technical interface with the Client’s technical team, working closely with the Project Manager or Project Director as required to ensure alignment on design objectives, scope, and delivery expectations.&nbsp;</p><br></li><li><p>Manages client expectations through clear, structured communication, timely reporting, and coordinated, high quality responses to client comments, queries, and technical requests.&nbsp;</p><br></li><li><p>Provides appropriate technical advice and resources to address client requirements, ensuring issues are resolved efficiently and in accordance with project and contractual obligations.&nbsp;</p><br></li><li><p>Leads or supports stakeholder and statutory authority engagement processes, ensuring design submissions meet client, regulatory, and approval requirements.&nbsp;</p><br></li><li><p>Proactively escalates technical, programme, or scope related issues in a timely and structured manner, supporting effective resolution and minimizing impact on project outcomes.&nbsp;</p><br></li><li><p>Provides day to day leadership and mentoring to Design Managers, Assistant Design Managers, and junior team members.&nbsp;</p><br></li><li><p>Fosters a collaborative, high performance team culture, encouraging knowledge sharing and continuous improvement.&nbsp;</p><br></li><li><p>Supports performance development through coaching, feedback, and contribution to appraisals where required.&nbsp;</p><br></li><li><p>Acts as a role model for AtkinsRéalis behaviours, values, and professional standards.&nbsp;</p><br></li><li><p>Where required, acts as Bid Manager for small to medium proposals aligned with experience and capability.&nbsp;</p><br></li><li><p>Contributes to bid preparation, including methodology development, programme input, and Design Management strategy.&nbsp;</p><br></li><li><p>Supports wider Design Management marketing and business development initiatives, promoting best practice and capability.&nbsp;</p><br></li></ul>About you<ul><li><p>Bachelor’s degree in Architecture or a relevant design / engineering discipline.</p><br></li><li><p>Strong capability in multi‑disciplinary design coordination and interface management.</p><br></li><li><p>Sound knowledge of design and construction processes, including Safety in Design requirements.</p><br></li><li><p>Proficient in digital delivery and BIM‑enabled environments, including Revit, Navisworks, and design coordination tools.</p><br></li><li><p>Advanced proficiency in MS Project, Excel, and Word.</p><br></li><li><p>Strong understanding of Quality Management requirements.</p><br></li><li><p>Demonstrates structured, methodical, and proactive leadership.</p><br></li><li><p>Strong communication, collaboration, and emotional intelligence skills.</p><br></li><li><p>Able to lead without reliance on authority, influencing outcomes through credibility and clarity.</p><br></li><li><p>Results‑oriented with a continuous improvement and growth mindset.</p><br></li><li><p>Upholds the highest standards of integrity, safety, and professionalism.</p><br></li></ul>Rewards &amp; benefits<p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li><p>Tax-free salary.</p><br></li><li><p>Life insurance coverage.</p><br></li><li><p>Medical insurance.</p><br></li><li><p>Annual leave balance.</p><br></li><li><p>Company gratuity scheme.</p><br></li><li><p>Discretionary bonus program.</p><br></li><li><p>Annual flight contribution.</p><br></li><li><p>Transportation &amp; housing allowances.</p><br></li><li><p>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br></li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br>About AtkinsRéalis<p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br> Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br> Please visit our website:&nbsp;www.turnerandtownsend.com</p><br><br>Job Description<br><p>Senior BIM Consultant based in Riyadh, Saudi Arabia, supporting the delivery of a major client portfolio of large-scale development and infrastructure projects.&nbsp;</p><br><p>The role is expected&nbsp;effectively&nbsp;contribute&nbsp;to the overall&nbsp;BIM strategy, information management, digital delivery governance, and stakeholder engagement across the&nbsp;programme, ensuring alignment with client requirements, industry best practices, and project&nbsp;objectives.&nbsp;</p><br><p>The&nbsp;candidate&nbsp;is expected to be able to provide technical leadership for BIM implementation, asset information management, data integration, reporting, and supply-chain compliance while driving innovation, collaboration, and continuous improvement throughout the project lifecycle.&nbsp;</p><br><p><strong>Skills&nbsp;and qualifications&nbsp;required&nbsp;</strong></p><br><ul><li><p>Extensive experience leading the implementation, governance, and delivery of BIM across large-scale development and infrastructure&nbsp;programmes, including oversight, assurance, and guidance of Project Management Consultants (PMCs), designers, and contractors throughout the project lifecycle.&nbsp;</p><br></li></ul><ul><li><p>Proven&nbsp;expertise&nbsp;in managing and&nbsp;maintaining&nbsp;federated BIM environments for complex&nbsp;programmes&nbsp;using platforms such as&nbsp;Revizto, Autodesk Forma.&nbsp;</p><br></li></ul><ul><li><p>Strong capability in developing BIM reporting frameworks, managing complex data environments, and delivering customized dashboards, user interfaces, and digital solutions tailored to client and stakeholder requirements.&nbsp;</p><br></li></ul><ul><li><p>Extensive experience in coordinating, tracking, and resolving asset and infrastructure interface issues through advanced BIM collaboration platforms, including&nbsp;Revizto&nbsp;and similar issue-management systems.&nbsp;</p><br></li></ul><ul><li><p>In-depth knowledge of&nbsp;BIM for&nbsp;Asset Information, including validation and review of asset data in compliance with&nbsp;COBie&nbsp;standards, Asset Information Requirements (AIR), and BIM-to-asset register integration processes.&nbsp;</p><br></li></ul><ul><li><p>Competency in automation, scripting, and data analytics using programming languages such as Python, C#, and related technologies, as well as visual programming tools including Dynamo, to automate workflows, retrieve data through APIs, and develop Power BI reporting solutions.&nbsp;</p><br></li></ul><ul><li><p>Extensive experience in authoring, implementing, and&nbsp;maintaining&nbsp;BIM documentation, including BIM Execution Plans (BEPs), BIM Management Plans, Information Management Protocols, QA/QC procedures, audit frameworks, and compliance strategies aligned with industry standards and client requirements.&nbsp;</p><br></li></ul><ul><li><p>Good understanding of BIM visualization technologies, immersive digital solutions, and virtual environments using tools such as Unreal Engine, Unity, VR/AR platforms, and digital twin technologies.&nbsp;</p><br></li></ul><ul><li><p>Proven experience developing and&nbsp;maintaining&nbsp;Employer’s Information Requirements (EIR), Asset Information Requirements (AIR), quality management frameworks, and BIM governance standards.&nbsp;</p><br></li></ul><ul><li><p>Lead BIM strategy development,&nbsp;programme-wide coordination meetings, progress reviews, and stakeholder engagement initiatives to ensure successful BIM implementation and project delivery.&nbsp;</p><br></li></ul><ul><li><p>Identify&nbsp;BIM-related risks, assess their impact on project&nbsp;objectives, and develop effective mitigation and governance strategies.</p><br></li><li><p>Collaborate closely with clients, consultants, design teams, and contractors to drive BIM adoption and ensure alignment with project&nbsp;objectives, industry best practices, and organizational digital transformation goals.&nbsp;</p><br></li><li><p>Prepare detailed technical reports, assessments, and presentations&nbsp;in accordance with&nbsp;corporate documentation standards and project governance requirements.&nbsp;</p><br></li><li><p>Develop BIM capability assessment frameworks, supply-chain evaluation criteria, and tender documentation requirements, while leading BIM-related activities throughout procurement and tendering processes.&nbsp;</p><br></li><li><p>Support research, innovation, and continuous improvement initiatives by evaluating emerging BIM technologies, digital engineering solutions, and industry trends.&nbsp;</p><br></li><li><p>Demonstrate excellent communication, stakeholder management, and interpersonal skills, with the ability to engage effectively across multidisciplinary teams and organizational levels.&nbsp;</p><br></li><li><p>Possess strong presentation and facilitation skills, with the ability to communicate complex BIM and digital engineering concepts clearly to technical and non-technical audiences.&nbsp;</p><br></li></ul><br>Qualifications<br><ul><li><p>Bachelor’s degree in engineering&nbsp;or&nbsp;a related&nbsp;built environment discipline.&nbsp;</p><br></li></ul><ul><li><p>Minimum 13 years of experience in BIM, Digital Delivery, or Information Management roles.&nbsp;</p><br></li></ul><ul><li><p>Proven experience managing PMCs, contractors, and consultants across large-scale&nbsp;programmes.&nbsp;</p><br></li></ul><ul><li><p>Advanced Proficiency in Power BI and other reporting and analytics platforms.&nbsp;</p><br></li></ul><ul><li><p>Advanced&nbsp;proficiency&nbsp;in&nbsp;Revizto&nbsp;and Autodesk Construction Cloud (ACC).&nbsp;</p><br></li></ul><ul><li><p>Strong knowledge of automation, digital innovation, and programming tools, including Python, C#, and related technologies (highly desirable).&nbsp;</p><br></li></ul><ul><li><p>Experience with visualization, XR, and immersive technologies, including Unreal Engine and Unity (highly desirable).&nbsp;</p><br></li></ul><ul><li><p>Comprehensive knowledge of ISO 19650 and related international BIM and information management standards.&nbsp;</p><br></li></ul><ul><li><p>Proven experience in BIM-based site-wide interface coordination and issue management on major projects.&nbsp;</p><br></li></ul><br>Additional Information<br><p>Turner &amp; Townsend is a global management consultancy and professional services firm focusing on the construction and asset management sectors. We work with the most prominent clients on the largest projects and asset bases across real estate, infrastructure and natural resources. Our focus is on programme and project management, cost and commercial management and asset management strategy. &nbsp;<br> We deliver projects on time and to budget, and to optimise the whole life value of assets on behalf of our clients. We work on projects such as HS2, The Shard, Battersea Power Station, Hinkley Point, Changi Airport, and clients such as Shell, Google, Microsoft, Intel, Nissan and Citibank.&nbsp;<br> The products we are building are cutting edge in our industry, allowing us to deliver these projects better than our competitors.&nbsp;</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The F&amp;B Host/Hostess serves as the first point of contact and the "face" of the hotel s dining outlets. This role is responsible for warmly welcoming guests, managing reservations, efficiently coordinating seating arrangements, and ensuring a seamless, premium first impression that aligns with M venpick s renowned standards of hospitality.</p><p>Key Responsibilities</p><p>1. Guest Welcome &amp; Seating Management</p><ul><li>Greet guests warmly and professionally upon arrival with a genuine smile, using their names whenever possible (especially for Accor Live Limitless/ALL members and VIPs).</li><li>Escort guests to their designated tables, present menus, introduce their server, and ensure they are comfortably seated.</li><li>Manage the flow of the restaurant floor efficiently, balancing table distributions among service staff to prevent bottlenecks.</li><li>Extend a gracious and polite farewell to guests as they leave, ensuring their feedback is positive.</li></ul><p>2. Reservations &amp; System Administration</p><ul><li>Handle all incoming dining inquiries, bookings, and walk-ins utilizing the restaurant management system (e.g., TableCheck, OpenTable, or SevenRooms).</li><li>Optimize seating capacity by strategically planning table allocations for breakfasts, lunches, theme nights, and special events.</li><li>Maintain an updated guest history database, noting specific dietary preferences, seating requests, allergies, and special occasions (birthdays, anniversaries).</li></ul><p>3. Operational Support &amp; Communication</p><ul><li>Maintain a pristine, organized, and elegant reception desk/host station at all times.</li><li>Collaborate closely with the service and kitchen teams to communicate table changes, special guest requests, VIP arrivals, or dietary restrictions.</li><li>Assist the service team during peak operational hours by helping clear tables, presenting bills, or resetting tables if required.</li><li>Stay thoroughly informed about daily specials, menu ingredients, hotel promotions, and operating hours across all hotel facilities.</li></ul><p>4. Professional Etiquette &amp; Brand Compliance</p><ul><li>Adhere strictly to M venpick grooming, uniform, and presentation standards.</li><li>Handle guest complaints or wait-time frustrations diplomatically and professionally, escalating issues to the Restaurant Manager when necessary.</li><li>Support hotel localization goals ( Saudization ) by embodying authentic local hospitality and fostering a welcoming cultural environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 1 2 years of experience in a host/hostess or guest-facing role within a 5-star hotel, luxury restaurant, or high-end lounge.</li><li>Excellent command of English (spoken and written) is required. Fluency in Arabic is highly advantageous to effectively communicate with local corporate clients and families.</li><li>Familiarity with modern restaurant reservation platforms and Point of Sale (POS) systems (e.g., Micros Symphony).</li><li>Exceptional communication and presentation skills, high emotional intelligence, a vibrant personality, and the ability to remain calm and elegant under pressure.</li><li>Willingness to work flexible shifts, including weekends, holidays, and split shifts according to business needs.</li></ul><p></p></section>

This is a full-time, on-site position located in Dammam for a Customs Clearance & Customer Service Specialist.<br>We are looking for a candidate with hands-on experience in customs clearance who is also highly skilled in direct customer communication and follow-up. The successful candidate will be responsible for managing the customs clearance process from the moment a customer sends a request until the shipment is fully cleared and the process is completed.<br>Key Responsibilities<br>Receive and review customers' customs clearance requests and documents primarily through email. Communicate directly with customers throughout the entire clearance process. Prepare and process customs clearance transactions and ensure all required documents are complete and accurate. Coordinate with customs authorities, customs platforms, shipping lines, agents, and other relevant parties. Follow up continuously on the status of each shipment and customs transaction. Provide customers with regular and timely updates by email regarding shipment and clearance status. Proactively inform customers of any missing documents, issues, delays, customs requirements, or additional actions required. Respond professionally and promptly to customer inquiries and requests. Follow up on customs declarations, payments, inspections, releases, and any other requirements until final clearance. Handle clearance delays and problems and communicate the situation and proposed solutions clearly to the customer. Maintain accurate records and ensure that all customer communications and clearance activities are properly documented. Manage multiple customers and shipments simultaneously while meeting required timelines.<br>Important – Customer Communication Requirement This is not a back-office customs clearance position.<br>The candidate must be comfortable dealing directly with customers on a daily basis and must be able to communicate clearly and professionally throughout the clearance process.<br>The candidate is expected to:Receive customer requests by email. Understand the customer's requirements. Take the necessary action with customs and related parties. Follow up on the transaction. Keep the customer updated without waiting for the customer to ask. Explain delays, requirements, and issues clearly. Continue communicating with the customer until the shipment is successfully cleared. Strong email communication, customer handling, follow-up, and problem-solving skills are essential for this position.<br>Qualifications Proven experience in Customs Clearance / Customs Brokerage. Good understanding of customs clearance procedures for Import and Export shipments. Good knowledge of H. S. Codes and customs classification. Strong knowledge of customs documentation and clearance requirements. Excellent written and verbal communication skills. Strong professional email communication skills. Proven ability to deal directly with customers and provide clear, timely updates. Strong follow-up and coordination skills. Ability to manage multiple shipments and customers simultaneously. Good problem-solving and decision-making skills. Attention to detail and strong organizational skills. Ability to work under pressure and meet clearance deadlines. Experience with customs clearance systems and relevant logistics software is preferred. Bachelor's degree in International Trade, Logistics, Supply Chain Management, or a related field is advantageous.<br>What We Are Looking For<br>The ideal candidate is someone who can handle the customs clearance process independently while keeping the customer informed at every stage. If you are experienced in customs clearance but prefer a role with little or no direct customer communication, this position may not be suitable for you.

Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br><br>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka's deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br><br>We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br><br>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br><br>Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br><br>Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br><br>Who We're Looking For<br><br>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:<br><br>Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty<br><br>No deep technical background is required — we will onboard you on the lightweight tools involved.<br><br>What You'll Do<br><br>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale<br><br>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br><br>Skills & Requirements<br><br>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+)<br><br>Compensation<br><br>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.<br><br>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.<br><br>For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.

Job Summary We are seeking an experienced and detail-oriented Global Shipping Specialist to manage the end-to-end international shipping and logistics operations for our portfolio of five (5) perfume brands. The successful candidate will be responsible for coordinating ocean freight, air cargo, customs clearance, and all related shipping and import/export operations to ensure timely, cost-effective, and compliant delivery of products across international and domestic markets. This role requires strong knowledge of Saudi customs regulations (including SASO/SABER requirements), international freight forwarding, and the specific handling requirements of alcohol-based/fragrance cosmetic products.<br>Key Responsibilities: <br>Freight & Logistics Management Manage and coordinate all ocean freight (FCL/LCL) and air cargo shipments across all five perfume brands, from origin to final destination. Liaise with freight forwarders, shipping lines, and airlines to negotiate competitive freight rates and secure reliable transit schedules. Track and monitor shipments in real time, proactively resolving delays, routing issues, or disruptions. Consolidate shipments across brands and suppliers where possible to optimize cost and efficiency. Evaluate and recommend alternative shipping routes/modes (sea, air, or overland/TIR trucking) based on cost, urgency, and cargo type. Customs & Compliance Manage import/export customs clearance processes in coordination with customs brokers and Saudi Customs authorities. Ensure all shipments comply with SASO, SABER, and other applicable Saudi regulatory requirements for cosmetics and fragrance products. Review all required shipping documentation, including commercial invoices, packing lists, certificates of origin, bills of lading, airway bills, and any product-specific certifications. Stay current on regulatory changes affecting the import of alcohol-based/fragrance products and update internal processes accordingly. Handle classification (HS codes) and duty/tax assessments for all shipped products. Vendor & Stakeholder Coordination Build and maintain strong relationships with freight forwarders, shipping agents, customs brokers, and logistics service providers. Negotiate contracts and service level agreements (SLAs) with logistics partners. Coordinate with the five brands' supply chain/production teams to align shipping schedules with production and demand planning. Act as the primary point of contact for all shipping-related inquiries from internal stakeholders (sales, warehouse, finance) and external partners. Cost & Performance Management Monitor and control shipping and logistics costs; identify cost-saving opportunities across all brands. Prepare regular reports on shipment status, costs, transit times, and KPIs for management review. Manage claims processes for damaged, lost, or delayed shipments. Support budgeting and forecasting related to logistics and shipping expenses.<br>Qualifications & Requirements Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field. Experience Minimum 3–5 years of experience in international shipping, freight forwarding, or logistics operations, ideally within the cosmetics, or fragrance industry. Proven experience managing ocean freight, air cargo, and customs clearance processes. Experience handling multiple brands or product lines simultaneously is preferred. Familiarity with shipping sensitive/regulated goods (e.g., alcohol-based products) is a strong advantage. Skills & Knowledge Strong knowledge of Incoterms, international shipping regulations, and customs procedures. Working knowledge of Saudi import regulations, SASO/SABER certification requirements. Proficiency with freight/logistics software and ERP systems. Excellent negotiation, organizational, and problem-solving skills. Strong communication skills in both Arabic and English. Ability to manage multiple shipments and priorities across different brands simultaneously. High attention to detail, particularly with documentation and compliance requirements.<br>Preferred Attributes Prior experience working with perfume, cosmetics, or FMCG brands. Existing network of freight forwarders and customs brokers in Saudi Arabia and key trade lanes (China, Europe, GCC). Ability to work under pressure and manage time-sensitive shipments.

English Path is a rapidly growing, global English language school and pathway provider that empowers students of all ages through language learning and cultural experiences. EP has expanded significantly since its foundation, establishing modern campuses, and professional learning environments in the UK, Europe, North America, Australia and the Middle East. About the role:<br>As an Admissions and Progression Officer, you'll play a key role in supporting students from application through to university progression. Working closely with the EP Riyadh team and the central EP Admissions team, you'll manage the end-to-end admissions process for EP University Pathway programmes while delivering an outstanding student experience.<br>You'll guide students through their progression options, helping them make informed decisions and providing support throughout the university application journey, including accommodation and visa applications.<br>This role primarily supports EP Riyadh but also works across other EP schools as needed, offering the opportunity to make a meaningful impact on students' educational journeys in a collaborative, international environment.<br>Please Note: This role is based fully On-site, 5 days per week.<br>Role and responsibilities:<br>Respond to inquiries, provide information on programmes, and guide agents and students through the application process to an EP university preparatory programme. Receive, process, and assess student applications, ensuring all required documentation is present and accurate. Make decisions on student admissions under delegation or the Academic Manager. Ensure all applicants are informed of key application milestones and deadlines to support a smooth enrolment process and timely intake participation. Stay informed of current visa regulations and assist in preparing and updating visa guidance materials for prospective and enrolled students, ensuring compliance and clarity throughout the application journey. Build and maintain good working relationships with all internal and external colleagues. Prepare regular reports for management to review intake numbers, applicant progress, and overall admissions performance, supporting data-driven decision-making and continuous improvement. Provide guidance and support to students on progression opportunities, helping them identify and select appropriate university destinations and programmes. Provide guidance on the completion of university applications. Support students with visa applications, accommodation arrangements, and related enquiries. Liaise with the pathway delivery partner and university partner staff as required. Assist the Global Head of Admissions with core tasks during peak period. <br>What you'll need:<br>Fluency in English and proficiency in Arabic. Excellent verbal and written communications skills. Experience in an administration role within university or pathway college admissions or recruitment. Experience with cross-cultural or international business relationships. Strong organisational skills, with the ability to prioritise workloads, manage multiple tasks, meet deadlines, and work effectively under pressure. Experience of working successfully within a team, with a commitment to teamwork and collaborative working to develop and contribute to shared priorities, plans, and strategies. A record of attention to detail and of thoroughness. Actively seeking and acting upon feedback to improve as a professional. Skilled use of Microsoft Office 365 applications, including Word, Excel and Outlook. Desired Skills & Experience <br>Experience of supporting students in applying to study overseas. Experience of supporting visa applications for overseas study. Experience using student management systems, admissions platforms, or CRM systems. Work or study experience outside of KSA. <br>Safeguarding Commitment: English Path is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment. The successful candidate will be required to undergo relevant background checks.

Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br><br>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka's deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br><br>We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br><br>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br><br>Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br><br>Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br><br>Who We're Looking For<br><br>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:<br><br>Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty<br><br>No deep technical background is required — we will onboard you on the lightweight tools involved.<br><br>What You'll Do<br><br>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale<br><br>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br><br>Skills & Requirements<br><br>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+)<br><br>Compensation<br><br>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.<br><br>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.<br><br>For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.

The Physical Therapist is responsible for conducting treatment sessions and developing programs using a wide range of physical therapy modalities and methods to enhance patients' functional outcomes. The therapist works in coordination with Physicians and Surgeons to implement therapeutic strategies for patients recovering from disabilities and diseases—ranging from mild sprains and strains to complex neurological conditions and amputations. Interventions include manual therapy, isometric exercises, and the use of physical agents such as heat, water, and advanced therapeutic equipment. The therapist is also responsible for monitoring, documenting, and evaluating patients’ responses and progress throughout the rehabilitation process.<br>Major Duties and Responsibilities Ensure the delivery of high-quality medical care and compassion to every patient treated at Riyadh Care Hospital. Evaluate, plan, and carry out physical therapy treatment sessions. Document patient assessments, treatment plans, and progress notes for review by the medical team. Manage and maintain an individual patient caseload, assuming full responsibility for care delivery. Supervise and guide the activities of Physical Therapy Technicians. Participate in departmental meetings, case conferences, and clinical in-service sessions. Prepare patients for hospital discharge through education on precautions, procedures, and home care instructions. Communicate any significant changes in a patient’s condition to the medical team. Complete daily treatment documentation in a timely and accurate manner. Report and assist in resolving any issues with treatment area maintenance or equipment functionality. Consult with the medical team to discuss diagnoses and formulate treatment strategies. Support the attending Physician/Surgeon in determining appropriate therapy plans; review records, schedule sessions, and evaluate test results. Recommend treatment programs for specific conditions, and submit written plans for physician approval. Apply precise manual therapy and massage techniques; utilize therapeutic tools such as hydrotherapy, infrared/ultraviolet lamps, diathermy, and ultrasound. Guide patients in the use of prosthetic devices and evaluate the effectiveness of treatment interventions. Maintain complete records of patients’ diagnoses, evaluations, and treatment plans; recommend adjustments based on progress. Instruct ward personnel and educate patients/families on home treatment procedures; lead training programs for medical staff and community groups. Stay updated on emerging equipment and treatment techniques and provide recommendations accordingly. Educate patients and families in accordance with the Patient & Family Education Policy; ensure proper documentation in medical records. Respect the roles and contributions of patients and families in care planning and decision-making. Promote health education tailored to patients’ developmental stages, learning capacities, and preferences. Allocate time for thorough assessment, education planning, and evaluation with appropriate documentation. Adhere to the hospital's dress code and professional standards. Perform any additional duties as assigned within the scope of the role and based on competencies and skills.<br>Skills:<br>Clinical Proficiency: Strong in assessments, treatment planning, manual therapy, and therapeutic modalities. Technical Skills: Skilled in using rehab equipment and maintaining accurate medical records. Patient Interaction: Excellent communication, empathy, and patient education abilities. Team Collaboration: Works well with physicians and multidisciplinary teams. Time Management: Efficient in managing caseloads and documentation. Problem Solving: Strong clinical judgment and adaptability in treatment plans. Professionalism: Ethical, reliable, and maintains patient confidentiality. Continuous Learning: Committed to professional development and quality improvement.

ROLE PURPOSEThe Senior Business Development & Partnerships Manager will establish and grow English Path’s presence in Riyadh by driving B2B and B2G sales, building impactful partnerships, and generating revenue through corporate, governmental, community, and institutional channels. The role focuses on revenue generation, tender management, market expansion, and partnerships that also support B2C demand.<br>This is a senior individual‑contributor role requiring autonomy, commercial expertise, and strong relationship‑building capabilities.<br>KEY RESPONSIBILITIESSales & Business Development Identify, target, and acquire new corporate clients and government entities. Lead and manage tender submissions and government procurement processes. Develop and execute strategies to achieve revenue targets in Riyadh. Drive the full sales cycle from prospecting to closing and contracting. Build and maintain relationships with senior decision‑makers across industries and government sectors. Develop quarterly and annual commercial plans, defining priority segments and revenue pathways. Lead the preparation of tailored proposals and pricing, ensuring solutions align with client needs.<br>Partnerships & Market Expansion Develop strategic partnerships with schools, universities, community organisations, and training institutes. Promote English Path programmes (adult courses, young learner products, pathways) to institutional partners. Represent English Path at education fairs, exhibitions, and community events. Create partnership‑driven lead‑generation models (e.g., school collaborations, referral channels) to support B2C student recruitment. Engage with key ecosystem stakeholders, including chambers of commerce, training bodies, and sector associations, to strengthen English Path’s visibility and connections. <br> Client Relationship Management Maintain an active and accurate sales pipeline. Ensure consistent follow‑up and conversion of leads into contracts. Collaborate with agents, referral partners, and internal sales teams to maximise opportunities. Deliver exceptional customer service to strengthen long‑term relationships<br> Market Intelligence & Reporting Conduct market research to stay informed on trends, competitor activity, and emerging opportunities. Provide regular commercial performance reports, revenue forecasts, and market assessments. Maintain up‑to‑date knowledge of the English language education sector in Saudi Arabia. Own the accuracy of revenue forecasts and CRM pipeline data, ensuring it reflects real‑time sales cycles. Share structured feedback with internal teams regarding local market needs, competitor behaviour, and product opportunities. <br>Operational & Cross‑Functional Support Support the Centre Manager and Operations team when required, including hosting guests and visiting partners. Coordinate with Academic, Marketing, and Operations teams to ensure successful delivery of programmes sold. Contribute to local initiatives that strengthen English Path’s visibility and reputation within Riyadh.<br>QUALIFICATIONSBachelor’s degree or relevant professional qualification.<br>ESSENTIAL EXPERIENCE & SKILLSExperience Minimum 5+ years of commercial experience in Saudi Arabia, ideally in education, training, language learning, or related sectors. Proven experience in B2B and B2G sales, including tender management, negotiations, and contract closing. Demonstrated ability to achieve revenue targets and build new business pipelines. Experience managing institutional or community partnerships is strongly preferred. Skills Fluent in Arabic and English (essential). Strong sales and negotiation capabilities. Excellent communication and interpersonal skills. Ability to build strong relationships at senior levels across corporate and government sectors. Strong analytical and problem‑solving abilities. Advanced proficiency in Microsoft Office and CRM systems. Ability to work independently, prioritise effectively, and operate with accountability.<br>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>Role Overview:We are building a highly accurate, evaluation-grade dataset of transcribed, multi-channel audio recordings to assess multilingual, multi-speaker AI systems. This project involves evaluating high-quality and realistic conversations representing diverse dynamics, contexts, and demographics.<br>The Workflow:Contributors record unscripted group conversations. These recordings are run through an initial transcription and diarization pass, which contributors then human-validate and correct. As a QA Specialist, you are the final line of defense, responsible for reviewing the end-to-end quality of both the audio recordings and the human-verified annotations.<br>Key Responsibilities Audio Quality Assurance:Evaluate multi-channel audio recordings to ensure they meet strict technical and fidelity requirements. Verify channel isolation (ensuring no audio bleed) and confirm that recordings were captured in appropriate, quiet environments free from disruptive background noise, clipping, or low gain.<br>Transcription & Diarization Verification:Review human-validated transcriptions to guarantee exceptionally high accuracy and adherence to strict low error-rate (WER) targets. Confirm that transcripts correctly capture spontaneous, unnormalized speech, preserving natural conversational dynamics such as overlaps, interruptions, and false starts. Validate the precision of turn-level and word-level timestamps, as well as speaker identification, paying special attention to complex, overlapping dialogue , while comfortably reading and validating the underlying JSON-formatted data to ensure accurate metadata tagging and timestamp logic.<br>Metadata & Content Review:Verify the accuracy of all applied metadata, including demographic markers, contextual domains, and specific conversational tags. Enforce strict safety and privacy standards by auditing sessions to ensure no Personally Identifying Information (PII), toxic, or sensitive content is present. Execution & Reporting:Assess the end-to-end quality of the annotation task, assigning clear pass/fail or agree/disagree statuses during your review. Provide detailed, actionable comments and feedback whenever disagreeing with an annotator's work.<br>Requirements & Qualifications Exceptional ear for audio fidelity and the ability to detect subtle background noises, channel bleed, or clipping. Meticulous attention to detail for verifying word-level timestamps and strict, unnormalized verbatim transcription rules. Native proficiency in Arabic Ability to accurately assess complex multi-speaker dynamics.<br>Ideal Backgrounds include:Linguists/Phonetics Experts: Deep understanding of natural, unnormalized speech patterns. Expertise in accurately identifying and annotating complex conversational dynamics, including overlaps, false starts, and backchannels. Language Teachers: Exceptional, native-level mastery of the target language. Ability to strictly adhere to verbatim transcription guidelines, documenting every stutter, filler word, and disfluency without applying prescriptive grammar corrections. Professional Transcriptionists: Ear for audio fidelity , rigorous timestamping skills, and experience meeting strict accuracy targets. Rigorous approach to precise turn-level and word-level timestamping.<br>Perks of Freelancing With Turing:Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs.<br>Offer Details:Engagement type : Contractor assignment/freelancer (no medical/paid leave) Duration of contract : 4 weeks<br>Evaluation Process :Shortlisted candidates will be reviewed by our team internally and will be reached out for onboarding.

About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>Role Overview:We are building a highly accurate, evaluation-grade dataset of transcribed, multi-channel audio recordings to assess multilingual, multi-speaker AI systems. This project involves evaluating high-quality and realistic conversations representing diverse dynamics, contexts, and demographics.<br>The Workflow:Contributors record unscripted group conversations. These recordings are run through an initial transcription and diarization pass, which contributors then human-validate and correct. As a QA Specialist, you are the final line of defense, responsible for reviewing the end-to-end quality of both the audio recordings and the human-verified annotations.<br>Key Responsibilities Audio Quality Assurance:Evaluate multi-channel audio recordings to ensure they meet strict technical and fidelity requirements. Verify channel isolation (ensuring no audio bleed) and confirm that recordings were captured in appropriate, quiet environments free from disruptive background noise, clipping, or low gain.<br>Transcription & Diarization Verification:Review human-validated transcriptions to guarantee exceptionally high accuracy and adherence to strict low error-rate (WER) targets. Confirm that transcripts correctly capture spontaneous, unnormalized speech, preserving natural conversational dynamics such as overlaps, interruptions, and false starts. Validate the precision of turn-level and word-level timestamps, as well as speaker identification, paying special attention to complex, overlapping dialogue , while comfortably reading and validating the underlying JSON-formatted data to ensure accurate metadata tagging and timestamp logic.<br>Metadata & Content Review:Verify the accuracy of all applied metadata, including demographic markers, contextual domains, and specific conversational tags. Enforce strict safety and privacy standards by auditing sessions to ensure no Personally Identifying Information (PII), toxic, or sensitive content is present. Execution & Reporting:Assess the end-to-end quality of the annotation task, assigning clear pass/fail or agree/disagree statuses during your review. Provide detailed, actionable comments and feedback whenever disagreeing with an annotator's work.<br>Requirements & Qualifications Exceptional ear for audio fidelity and the ability to detect subtle background noises, channel bleed, or clipping. Meticulous attention to detail for verifying word-level timestamps and strict, unnormalized verbatim transcription rules. Native proficiency in Arabic Ability to accurately assess complex multi-speaker dynamics.<br>Ideal Backgrounds include:Linguists/Phonetics Experts: Deep understanding of natural, unnormalized speech patterns. Expertise in accurately identifying and annotating complex conversational dynamics, including overlaps, false starts, and backchannels. Language Teachers: Exceptional, native-level mastery of the target language. Ability to strictly adhere to verbatim transcription guidelines, documenting every stutter, filler word, and disfluency without applying prescriptive grammar corrections. Professional Transcriptionists: Ear for audio fidelity , rigorous timestamping skills, and experience meeting strict accuracy targets. Rigorous approach to precise turn-level and word-level timestamping.<br>Perks of Freelancing With Turing:Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs.<br>Offer Details:Engagement type : Contractor assignment/freelancer (no medical/paid leave) Duration of contract : 4 weeks<br>Evaluation Process :Shortlisted candidates will be reviewed by our team internally and will be reached out for onboarding.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Multi-Site Operations Management: Oversee daily operations of the central Dammam warehouse and establish standardized operational workflows to support and sync with the upcoming Jeddah facility. Automated Inventory Control: Implement, optimize, and maintain automated Inventory Management Systems (IMS) or Warehouse Management Systems (WMS) to track over 5,000 electrical SKUs with maximum precision. Inbound &amp; International Logistics: Coordinate closely with freight forwarders and customs clearing agents to handle large-scale import shipments (mainly from China) from port arrival to offloading. B2B Project Fulfillment: Ensure accurate, damage-free, and timely picking, packing, and dispatch of electrical materials tailored to strict B2B project timelines. Space Optimization &amp; Layout Planning: Dynamically manage warehouse capacity and zoning to accommodate high-volume stock rotation and diverse electrical equipment categories. Audit &amp; Reconciliation: Lead routine cycle counts, automated stock audits, and physical inventory reconciliations, maintaining an accuracy rate of 99%+. Team Leadership: Supervise, train, and mentor warehouse supervisors, forklift operators, and labor staff, fostering a culture of safety, accountability, and efficiency.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7 10 years of progressive experience in warehouse and logistics management, with a strong preference for backgrounds in electrical appliances, building materials, FMCG, or industrial equipment. Proven experience operating within the Eastern Province ( Dammam/Khobar ), with a solid understanding of local logistics networks and Saudi Customs regulations. Advanced expertise in utilizing automated WMS/ERP software (e.g., SAP, Oracle, Odoo, or specialized inventory tools) and advanced Excel for data analysis. Proven track record of managing multi-warehouse setups or scaling operations from a single site to multiple regions. Fluent in English (written and spoken) to communicate effectively with Chinese suppliers and corporate stakeholders. Arabic is a strong plus. Strong analytical skills, sharp eye for detail, excellent crisis-management capabilities, and a process-oriented mindset.</p><p></p></section>

About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>Role Overview:We are building a highly accurate, evaluation-grade dataset of transcribed, multi-channel audio recordings to assess multilingual, multi-speaker AI systems. This project involves evaluating high-quality and realistic conversations representing diverse dynamics, contexts, and demographics.<br>The Workflow:Contributors record unscripted group conversations. These recordings are run through an initial transcription and diarization pass, which contributors then human-validate and correct. As a QA Specialist, you are the final line of defense, responsible for reviewing the end-to-end quality of both the audio recordings and the human-verified annotations.<br>Key Responsibilities Audio Quality Assurance:Evaluate multi-channel audio recordings to ensure they meet strict technical and fidelity requirements. Verify channel isolation (ensuring no audio bleed) and confirm that recordings were captured in appropriate, quiet environments free from disruptive background noise, clipping, or low gain.<br>Transcription & Diarization Verification:Review human-validated transcriptions to guarantee exceptionally high accuracy and adherence to strict low error-rate (WER) targets. Confirm that transcripts correctly capture spontaneous, unnormalized speech, preserving natural conversational dynamics such as overlaps, interruptions, and false starts. Validate the precision of turn-level and word-level timestamps, as well as speaker identification, paying special attention to complex, overlapping dialogue , while comfortably reading and validating the underlying JSON-formatted data to ensure accurate metadata tagging and timestamp logic.<br>Metadata & Content Review:Verify the accuracy of all applied metadata, including demographic markers, contextual domains, and specific conversational tags. Enforce strict safety and privacy standards by auditing sessions to ensure no Personally Identifying Information (PII), toxic, or sensitive content is present. Execution & Reporting:Assess the end-to-end quality of the annotation task, assigning clear pass/fail or agree/disagree statuses during your review. Provide detailed, actionable comments and feedback whenever disagreeing with an annotator's work.<br>Requirements & Qualifications Exceptional ear for audio fidelity and the ability to detect subtle background noises, channel bleed, or clipping. Meticulous attention to detail for verifying word-level timestamps and strict, unnormalized verbatim transcription rules. Native proficiency in Arabic Ability to accurately assess complex multi-speaker dynamics.<br>Ideal Backgrounds include:Linguists/Phonetics Experts: Deep understanding of natural, unnormalized speech patterns. Expertise in accurately identifying and annotating complex conversational dynamics, including overlaps, false starts, and backchannels. Language Teachers: Exceptional, native-level mastery of the target language. Ability to strictly adhere to verbatim transcription guidelines, documenting every stutter, filler word, and disfluency without applying prescriptive grammar corrections. Professional Transcriptionists: Ear for audio fidelity , rigorous timestamping skills, and experience meeting strict accuracy targets. Rigorous approach to precise turn-level and word-level timestamping.<br>Perks of Freelancing With Turing:Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs.<br>Offer Details:Engagement type : Contractor assignment/freelancer (no medical/paid leave) Duration of contract : 4 weeks<br>Evaluation Process :Shortlisted candidates will be reviewed by our team internally and will be reached out for onboarding.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Training Specialist is responsible for designing, developing, and leading comprehensive training programs and skill development initiatives for the Guest Support Center (GSC).<br> This role ensures that GSC agents, supervisors, and leadership teams receive effective onboarding, continuous learning opportunities, and refresher training to maintain exceptional service standards.<br> also drives innovation in training methodologies, evaluates program effectiveness, and collaborates with stakeholders including the vendor to align learning initiatives with organizational goals, fostering a culture of excellence and professional growth.<br> Scope/Responsibilities Training Program Development &amp; Execution · Design and managing structure onboarding programs for new GSC hires and BPO staff.<br> · Develop role specific training programs, including customer service skills, system, and escalation handling · Implement a mix of e-learning modules, interactive workshops, and real-time coaching to enhance learning effectiveness.<br> Collaboration &amp; Continuous Improvement · Align training content with Knowledge Management resources and operational workflows to ensure accuracy · Work closely with BPO partners and internal teams to maintain training consistency across all service channels · Stay updated on industry best practices and emerging training methodologies to enhance GSC staff capabilities · Track and report training completion rates, assessment scores, and post-training performance improvements.<br> · Use data-driven insights to refine training strategies and ensure alignment with business objectives.<br> Minimum qualification: • Bachelor’s or master’s degree in Learning &amp; Development, Human Resources, Education, or a related field Certifications: • COPC HPMT (High Performance Management Techniques) or TOT required Years of Relevant Experience: • 3+ years, preferably with majority in service-training domains.<br> Nature of Experience: • Experience in training delivery, capability building, or customer-service environments preferred.<br> • Experience working in a related area in a leading professional-services firm, prestigious consulting firm or entertainment/real estate industry preferred.<br>​</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>Role Overview:We are building a highly accurate, evaluation-grade dataset of transcribed, multi-channel audio recordings to assess multilingual, multi-speaker AI systems. This project involves evaluating high-quality and realistic conversations representing diverse dynamics, contexts, and demographics.<br>The Workflow:Contributors record unscripted group conversations. These recordings are run through an initial transcription and diarization pass, which contributors then human-validate and correct. As a QA Specialist, you are the final line of defense, responsible for reviewing the end-to-end quality of both the audio recordings and the human-verified annotations.<br>Key Responsibilities Audio Quality Assurance:Evaluate multi-channel audio recordings to ensure they meet strict technical and fidelity requirements. Verify channel isolation (ensuring no audio bleed) and confirm that recordings were captured in appropriate, quiet environments free from disruptive background noise, clipping, or low gain.<br>Transcription & Diarization Verification:Review human-validated transcriptions to guarantee exceptionally high accuracy and adherence to strict low error-rate (WER) targets. Confirm that transcripts correctly capture spontaneous, unnormalized speech, preserving natural conversational dynamics such as overlaps, interruptions, and false starts. Validate the precision of turn-level and word-level timestamps, as well as speaker identification, paying special attention to complex, overlapping dialogue , while comfortably reading and validating the underlying JSON-formatted data to ensure accurate metadata tagging and timestamp logic.<br>Metadata & Content Review:Verify the accuracy of all applied metadata, including demographic markers, contextual domains, and specific conversational tags. Enforce strict safety and privacy standards by auditing sessions to ensure no Personally Identifying Information (PII), toxic, or sensitive content is present. Execution & Reporting:Assess the end-to-end quality of the annotation task, assigning clear pass/fail or agree/disagree statuses during your review. Provide detailed, actionable comments and feedback whenever disagreeing with an annotator's work.<br>Requirements & Qualifications Exceptional ear for audio fidelity and the ability to detect subtle background noises, channel bleed, or clipping. Meticulous attention to detail for verifying word-level timestamps and strict, unnormalized verbatim transcription rules. Native proficiency in Arabic Ability to accurately assess complex multi-speaker dynamics.<br>Ideal Backgrounds include:Linguists/Phonetics Experts: Deep understanding of natural, unnormalized speech patterns. Expertise in accurately identifying and annotating complex conversational dynamics, including overlaps, false starts, and backchannels. Language Teachers: Exceptional, native-level mastery of the target language. Ability to strictly adhere to verbatim transcription guidelines, documenting every stutter, filler word, and disfluency without applying prescriptive grammar corrections. Professional Transcriptionists: Ear for audio fidelity , rigorous timestamping skills, and experience meeting strict accuracy targets. Rigorous approach to precise turn-level and word-level timestamping.<br>Perks of Freelancing With Turing:Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs.<br>Offer Details:Engagement type : Contractor assignment/freelancer (no medical/paid leave) Duration of contract : 4 weeks<br>Evaluation Process :Shortlisted candidates will be reviewed by our team internally and will be reached out for onboarding.

About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>Role Overview:We are building a highly accurate, evaluation-grade dataset of transcribed, multi-channel audio recordings to assess multilingual, multi-speaker AI systems. This project involves evaluating high-quality and realistic conversations representing diverse dynamics, contexts, and demographics.<br>The Workflow:Contributors record unscripted group conversations. These recordings are run through an initial transcription and diarization pass, which contributors then human-validate and correct. As a QA Specialist, you are the final line of defense, responsible for reviewing the end-to-end quality of both the audio recordings and the human-verified annotations.<br>Key Responsibilities Audio Quality Assurance:Evaluate multi-channel audio recordings to ensure they meet strict technical and fidelity requirements. Verify channel isolation (ensuring no audio bleed) and confirm that recordings were captured in appropriate, quiet environments free from disruptive background noise, clipping, or low gain.<br>Transcription & Diarization Verification:Review human-validated transcriptions to guarantee exceptionally high accuracy and adherence to strict low error-rate (WER) targets. Confirm that transcripts correctly capture spontaneous, unnormalized speech, preserving natural conversational dynamics such as overlaps, interruptions, and false starts. Validate the precision of turn-level and word-level timestamps, as well as speaker identification, paying special attention to complex, overlapping dialogue , while comfortably reading and validating the underlying JSON-formatted data to ensure accurate metadata tagging and timestamp logic.<br>Metadata & Content Review:Verify the accuracy of all applied metadata, including demographic markers, contextual domains, and specific conversational tags. Enforce strict safety and privacy standards by auditing sessions to ensure no Personally Identifying Information (PII), toxic, or sensitive content is present. Execution & Reporting:Assess the end-to-end quality of the annotation task, assigning clear pass/fail or agree/disagree statuses during your review. Provide detailed, actionable comments and feedback whenever disagreeing with an annotator's work.<br>Requirements & Qualifications Exceptional ear for audio fidelity and the ability to detect subtle background noises, channel bleed, or clipping. Meticulous attention to detail for verifying word-level timestamps and strict, unnormalized verbatim transcription rules. Native proficiency in Arabic Ability to accurately assess complex multi-speaker dynamics.<br>Ideal Backgrounds include:Linguists/Phonetics Experts: Deep understanding of natural, unnormalized speech patterns. Expertise in accurately identifying and annotating complex conversational dynamics, including overlaps, false starts, and backchannels. Language Teachers: Exceptional, native-level mastery of the target language. Ability to strictly adhere to verbatim transcription guidelines, documenting every stutter, filler word, and disfluency without applying prescriptive grammar corrections. Professional Transcriptionists: Ear for audio fidelity , rigorous timestamping skills, and experience meeting strict accuracy targets. Rigorous approach to precise turn-level and word-level timestamping.<br>Perks of Freelancing With Turing:Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs.<br>Offer Details:Engagement type : Contractor assignment/freelancer (no medical/paid leave) Duration of contract : 4 weeks<br>Evaluation Process :Shortlisted candidates will be reviewed by our team internally and will be reached out for onboarding.

Since 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>Key Responsibilities Environment & Infrastructure Management Manage and maintain Temenos T24 environments across Development, SIT, UAT, Pre-Production, and Production environments. Install, configure, and troubleshoot T24 components including TAFJ, UXP Browser, GoD Browser, and Native Browser. Administer j BASE environments and support Oracle and Microsoft SQL Server databases. Maintain Production and Disaster Recovery (DR) environments, ensuring data integrity and business continuity. Monitor, troubleshoot, and optimize Close of Business (COB) processes. Manage user access, security profiles, SMS records, and audit compliance requirements. Monitor platform performance using enterprise monitoring tools.<br>Upgrades & Release Management Lead end-to-end T24 upgrade projects, including technical upgrades, conversions, PRE-COB and POST-COB activities. Execute mock upgrades, data migrations, and production release deployments. Manage application releases, patches, hotfixes, and version migrations. Coordinate code synchronization and deployment activities across environments. Ensure successful release execution with minimal operational impact.<br>Integrations & Channels Integrate T24 with enterprise applications and peripheral systems using j BASE Agents, IBM MQ, JMS, and Web Services. Configure and support middleware platforms including JBoss and Web Sphere. Implement and maintain Single Sign-On (SSO) integrations with Microsoft Active Directory. Support API, SOAP, and REST-based integrations across banking systems.<br>Operations & Support Provide production support for T24 environments and COB operations. Manage incidents, problems, and change requests through enterprise service management processes. Troubleshoot critical production issues and coordinate timely resolutions. Conduct performance tuning, capacity planning, load testing, and bottleneck analysis. Configure and maintain Main Company and Branch Company setups within T24. Collaborate with vendors, infrastructure teams, and business stakeholders to ensure platform stability and performance.<br>Requirements Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. Minimum 6 years of hands-on experience with Temenos T24, including at least 5 years in administration or infrastructure roles within a banking environment. Proven experience executing end-to-end T24 upgrades in Production environments. Strong expertise in Temenos T24 architecture, administration, and environment management. Hands-on experience with j BASE administration. Experience with Oracle and Microsoft SQL Server databases. Strong knowledge of TAFJ installation and browser deployments (UXP, GoD, and Native Browser). Experience with T24 Outbox Replication. Hands-on experience with JBoss, Web Sphere, IBM MQ, JMS, and SOAP/REST web services. Experience managing COB operations, Disaster Recovery, performance tuning, and Active Directory integrations. Strong Windows Server administration experience (2019/2022/2025). Proficiency in Power Shell scripting and Azure Windows Virtual Machines.<br>Preferred Qualifications Temenos Certified Consultant Program (TCCP) certification. Experience with Red Hat Open Shift (OCP) and containerized T24/Transact deployments. Experience leading vendor engagements with Temenos and integration partners. Exposure to cloud and modern infrastructure platforms supporting banking applications.<br>Skills & Competencies Strong knowledge of core banking platforms and banking operations. Excellent troubleshooting and problem-solving skills. Strong leadership and stakeholder management capabilities. Ability to manage critical production environments and high-priority incidents. Strong communication and documentation skills. Ability to work effectively under pressure and support after-hours COB activities. Strong ownership mindset and commitment to operational excellence.

Since 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>Key Responsibilities Environment & Infrastructure Management Manage and maintain Temenos T24 environments across Development, SIT, UAT, Pre-Production, and Production environments. Install, configure, and troubleshoot T24 components including TAFJ, UXP Browser, GoD Browser, and Native Browser. Administer j BASE environments and support Oracle and Microsoft SQL Server databases. Maintain Production and Disaster Recovery (DR) environments, ensuring data integrity and business continuity. Monitor, troubleshoot, and optimize Close of Business (COB) processes. Manage user access, security profiles, SMS records, and audit compliance requirements. Monitor platform performance using enterprise monitoring tools.<br>Upgrades & Release Management Lead end-to-end T24 upgrade projects, including technical upgrades, conversions, PRE-COB and POST-COB activities. Execute mock upgrades, data migrations, and production release deployments. Manage application releases, patches, hotfixes, and version migrations. Coordinate code synchronization and deployment activities across environments. Ensure successful release execution with minimal operational impact.<br>Integrations & Channels Integrate T24 with enterprise applications and peripheral systems using j BASE Agents, IBM MQ, JMS, and Web Services. Configure and support middleware platforms including JBoss and Web Sphere. Implement and maintain Single Sign-On (SSO) integrations with Microsoft Active Directory. Support API, SOAP, and REST-based integrations across banking systems.<br>Operations & Support Provide production support for T24 environments and COB operations. Manage incidents, problems, and change requests through enterprise service management processes. Troubleshoot critical production issues and coordinate timely resolutions. Conduct performance tuning, capacity planning, load testing, and bottleneck analysis. Configure and maintain Main Company and Branch Company setups within T24. Collaborate with vendors, infrastructure teams, and business stakeholders to ensure platform stability and performance.<br>Requirements Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. Minimum 6 years of hands-on experience with Temenos T24, including at least 5 years in administration or infrastructure roles within a banking environment. Proven experience executing end-to-end T24 upgrades in Production environments. Strong expertise in Temenos T24 architecture, administration, and environment management. Hands-on experience with j BASE administration. Experience with Oracle and Microsoft SQL Server databases. Strong knowledge of TAFJ installation and browser deployments (UXP, GoD, and Native Browser). Experience with T24 Outbox Replication. Hands-on experience with JBoss, Web Sphere, IBM MQ, JMS, and SOAP/REST web services. Experience managing COB operations, Disaster Recovery, performance tuning, and Active Directory integrations. Strong Windows Server administration experience (2019/2022/2025). Proficiency in Power Shell scripting and Azure Windows Virtual Machines.<br>Preferred Qualifications Temenos Certified Consultant Program (TCCP) certification. Experience with Red Hat Open Shift (OCP) and containerized T24/Transact deployments. Experience leading vendor engagements with Temenos and integration partners. Exposure to cloud and modern infrastructure platforms supporting banking applications.<br>Skills & Competencies Strong knowledge of core banking platforms and banking operations. Excellent troubleshooting and problem-solving skills. Strong leadership and stakeholder management capabilities. Ability to manage critical production environments and high-priority incidents. Strong communication and documentation skills. Ability to work effectively under pressure and support after-hours COB activities. Strong ownership mindset and commitment to operational excellence.