وظائف مدير البرامج - الرياض السعودية

IMEA (India, Middle East, Africa) Saudi Arabia LE_0175-Grohe Saudi Arabia Ltd. Co Employee Assignment Not remote Full Time 1 October 2026<br><br>Ensure the fastest development of profitable sales growth within the market in all channels in line with GROHE’s Mission. The primary purpose of the role is to achieve annual sales targets, drive the increase in market share within this sector and enhance the geographical presence of Grohe within the Country.<br><br><strong>Primary Responsibilities<br><br></strong><ul><li>Collectively accountable for the overall delivery of the Country results and leadership of the organization. You will be one of the main actors in strategic planning for this channel development. </li><li>Carry out hisresponsibilities in delivering the Sales Mission in line with corporate objectives and KPIs. </li><li>Carry out his/her responsibilities in delivering his/ her Project Channel Sales Mission </li><li>Assigned for the country’s Market in line with Corporate Objectives and KPIs . </li><li>Projectmanagement write and maintain project specifications within Grohe project system </li><li>Align regularly with the Line Manager on mid and long-term strategies for the country, and ensure local implementation is in full compliance with corporate guideline </li><li>Provide high-quality information and analysis in support of strategic priorities and initiatives </li><li>Identify key channels and targetsin region for project business </li><li>Forecast accurate projectssales by month, quarter, and year </li><li>Maintain professional relationship with designers and architectures in the country </li><li>Develop and maintain data base / records of all key project contacts in region as </li><li>required and prepare report for senior management. <br><br></li></ul><strong>Qualifications And Education<br><br></strong><ul><li>Bachelor’s degree in architecture, MBA (is a plus) </li><li>Fluent written and spoken English &amp; Arabic, good command of other languages to be considered a plus. </li><li>5-7 years of experience in a comparable position </li><li>Demonstrate success at working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment whilst maintaining Grohe’s quality and reputation for excellence</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Professional Summary</b></p><p>Results-driven Account Manager with extensive experience in the Saudi Arabian market, specializing in IT solutions, Artificial Intelligence (AI), and digital transformation. Proven ability to develop and maintain strategic client relationships, identify business opportunities, and deliver technology solutions that align with customer objectives. Strong understanding of enterprise sales, account growth, and the Kingdom’s digital transformation initiatives.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Responsibilities</b></p><ul><li>Manage and grow a portfolio of enterprise and government accounts across Saudi Arabia.</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders.</li><li>Identify new business opportunities within existing accounts through cross-selling and upselling IT and AI solutions.</li><li>Understand customer business challenges and recommend tailored technology solutions.</li><li>Prepare proposals, quotations, and commercial offers in collaboration with technical and presales teams.</li><li>Lead contract negotiations and ensure successful deal closure.</li><li>Coordinate with solution architects, project managers, and delivery teams to ensure successful project implementation and customer satisfaction.</li><li>Monitor account performance, customer feedback, and market trends to identify growth opportunities.</li><li>Develop account plans, sales forecasts, and revenue targets.</li><li>Represent the company at customer meetings, industry events, and technology conferences.</li><li>Maintain accurate sales pipeline and CRM records.</li><li>Ensure high customer retention and satisfaction through proactive account management.</li></ul><p><b>Key Skills</b></p><ul><li>Enterprise Account Management</li><li>IT Infrastructure &amp; Cloud Solutions</li><li>Artificial Intelligence (AI) Solutions</li><li>Digital Transformation</li><li>Cybersecurity Solutions</li><li>CRM Management (Salesforce, Microsoft Dynamics, HubSpot, etc.)</li><li>Business Development</li><li>Solution Selling</li><li>Contract Negotiation</li><li>Stakeholder Management</li><li>Strategic Planning</li><li>Revenue Growth</li><li>Customer Success</li><li>Market Analysis</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.</li><li>3+ years of experience in IT sales or account management.</li><li>Strong knowledge of the Saudi Arabian IT market and enterprise business landscape.</li><li>Experience selling AI, cloud, cybersecurity, software, or digital transformation solutions.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Fluency in English; Arabic is an advantage.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Project Control Manager is responsible for planning, monitoring, controlling, and reporting project performance across scope, schedule, cost, risk, and resources. The role ensures projects are delivered on time, within budget, and in alignment with organizational objectives by establishing robust project controls, governance <b>frameworks, and performance reporting mechanisms.</b></p><p><b>Your role</b></p><p><b>Project Planni</b>ng &amp; Control</p><ul><li>Develop and maintain project control frameworks, procedures, and standards.</li><li>Establish project baselines for scope, schedule, and budget.</li><li>Monitor project progress against planned milestones and deliverables.</li><li>Identify schedule variances and recommend corrective actions.</li><li>Ensure effective change management and configuration control processes.</li></ul><p>Cost Management</p><ul><li>Track project budgets, forecasts, commitments, and expenditures.</li><li>Analyze cost performance and provide variance reports.</li><li>Support financial planning, budgeting, and cost optimization initiatives.</li><li>Ensure accurate project financial reporting and compliance.</li></ul><p>Schedule Management</p><ul><li>Develop and maintain integrated project schedules using project management tools.</li><li>Conduct schedule risk analysis and critical path assessments.</li><li>Monitor project milestones and provide schedule performance reports.</li><li>Collaborate with stakeholders to mitigate delays and project risks.</li></ul><p>Risk &amp; Performance Management</p><ul><li>Identify, assess, and monitor project risks and opportunities.</li><li>Maintain risk registers and mitigation plans.</li><li>Develop key performance indicators (KPIs) and project dashboards.</li><li>Provide trend analysis and performance insights to leadership teams.</li></ul><p>Reporting &amp; Governance</p><ul><li>Prepare and present project status reports for senior management.</li><li>Facilitate project review meetings and governance forums.</li><li>Ensure compliance with organizational policies, standards, and contractual requirements.</li><li>Support audits and project assurance activities.</li></ul><p>Stakeholder Management</p><ul><li>Collaborate with project managers, finance teams, vendors, and business stakeholders.</li><li>Communicate project performance, risks, and issues effectively.</li><li>Support decision-making through accurate and timely project data and analysis.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Business Administration, Project Management, Finance, or a related field. 7+ years of experience in project controls, project management, PMO, or related disciplines. Experience managing large-scale projects and cross-functional stakeholders. PMP, PRINCE2, PMI-SP, or similar certification preferred.</p><p></p></section>

<p>The Senior Manager Motorsport Technology Business Partner serves as the strategic IT lead for Qiddiya's Motorsport portfolio, acting as the primary liaison between business leadership and technology teams. The role is responsible for driving technology demand management, portfolio governance, roadmap development, and operational readiness across Motorsport assets, ensuring technology investments align with business objectives, asset strategies, and operational requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>Business Strategy &amp; Relationship Management</strong></p><ul><li>Act as the primary IT relationship owner for Motorsport business leadership.</li><li>Translate business strategy into technology roadmaps.</li><li>Build trusted relationships with asset executives, operators, consultants, and delivery partners.</li><li>Ensure technology decisions support business outcomes and operational objectives.</li><li>Facilitate strategic planning sessions and executive alignment.</li></ul><p><strong>Demand Management &amp; Portfolio Governance</strong></p><ul><li>Own the Motorsport demand intake process.</li><li>Evaluate, prioritize, and govern business requests.</li><li>Lead capability mapping and solution assessment activities.</li></ul><p><strong>Technology Strategy &amp; Roadmap</strong></p><ul><li>Develop multi-year Motorsport technology roadmaps.</li><li>Ensure alignment with enterprise architecture and cybersecurity requirements.</li><li>Identify opportunities for platform reuse, standardization, and innovation.</li><li>Drive emerging technology adoption in: Smart venues Race operations Fan engagement Digital ticketing Sports analytics IoT and operational technology systems</li></ul><p>Motorsport assets are identified as high-capex, high-integration environments requiring strategic roadmap ownership.</p><p><strong>Asset IT Readiness &amp; Operational Readiness</strong></p><ul><li>Lead IT readiness assessments for new Motorsport assets.</li><li>Define technology mobilization plans.</li><li>Coordinate technology requirements with operators and business users.</li><li>Ensure technology readiness before asset opening and major events.</li><li>Track dependencies across supporting facilities and core assets.</li></ul><p><strong>Motorsport-Specific Scope and Keywords</strong></p><p>The role should oversee technology demand and readiness for Motorsport-related assets such as:</p><ul><li>Motorsport Park</li><li>Speed Park</li><li>Race Tracks</li><li>Visitor &amp; Fan Experience Systems</li><li>Ticketing Platforms</li><li>Broadcast &amp; Media Infrastructure</li><li>Venue Operations Systems</li><li>Security Command Centers</li><li>Smart Venue &amp; IoT Platforms</li><li>Parking and Mobility Systems</li><li>Operational Technology (OT) integrations</li></ul><p>The Motorsport domain is specifically characterized as a high-integration environment with significant stakeholder engagement and roadmap ownership requirements</p><p>For Qiddiya's Motorsport portfolio, this role is best positioned as the single strategic owner for Motorsport technology demand, roadmap, readiness, and executive engagement , while delivery execution remains with PMO, Architecture, Cybersecurity, Data, Infrastructure, and project delivery teams.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education:</strong> Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology Management, or a related field; Master's degree (MBA or equivalent) preferred.</p><p><strong>Experience:</strong> 10+ years of progressive experience in Information Technology, Digital Transformation, Technology Strategy, or Business Relationship Management, including at least 5 years in a leadership role managing technology portfolios, strategic roadmaps, and executive stakeholder engagement within complex, large-scale environments.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking an experienced QA/QC Manager to oversee and manage quality assurance and quality control activities across major infrastructure, building, and construction projects in Jeddah. The role is responsible for ensuring compliance with contractual specifications, regulatory requirements, industry standards, and WSP quality management <span>systems</span> <span>while</span> <span>driving</span> <span>a</span> <span>culture</span> <span>of</span> <span>continuous</span> <span>improvement</span> <span>and</span> <span>operational</span> <span>excellence.</span><br><br><br>Responsibilities:<br><ul><li>Develop, implement, and maintain project-specific Quality Management Plans and procedures.</li><li>Ensure compliance with ISO standards, client requirements, contractual obligations, and applicable regulations.</li><li>Lead quality assurance and quality control activities across multiple projects and disciplines.</li><li>Monitor project execution to verify adherence to approved inspection and test plans (ITPs).</li><li>Conduct quality audits, inspections, and surveillance activities to assess compliance and identify improvement opportunities.</li><li>Review and approve quality-related documentation, reports, procedures, and records.</li><li>Manage non-conformance reports (NCRs), corrective actions, preventive actions, and closeout processes.</li><li>Coordinate with project managers, engineers, contractors, and consultants to resolve quality issues efficiently.</li><li>Analyze quality performance metrics and prepare regular reports for project leadership and clients.</li><li>Support project teams during client audits, regulatory inspections, and certification processes.</li><li>Provide training, coaching, and guidance to project personnel on quality management requirements and best practices.</li><li>Drive continuous improvement initiatives to enhance project quality, efficiency, and client satisfaction.</li><li>Promote a strong culture of quality, safety, and operational excellence across all project activities.</li></ul><br><br>Qualifications:<br><ul><li>Bachelor's degree in Engineering, Construction Management, or a related discipline.</li><li>Minimum 10-15 years of experience in Quality Assurance and Quality Control within construction, infrastructure, engineering consultancy, or related sectors.</li><li>Proven experience managing QA/QC functions on large-scale infrastructure or building projects.</li><li>Strong knowledge of ISO 9001 Quality Management Systems and quality standards applicable to the construction industry.</li><li>Experience with audits, inspections, NCR management, root cause analysis, and corrective action processes.</li><li>Familiarity with Saudi Arabian project requirements, regulations, and industry standards is preferred.</li><li>Professional quality certifications such as ISO Lead Auditor, CQE, or equivalent are advantageous.</li><li>Strong leadership, communication, stakeholder management, and problem-solving skills.</li><li>Ability to manage multiple priorities and work effectively in a fast-paced project environment.</li><li>Proficiency in Microsoft Office and quality management reporting tools.</li></ul><p>Imagine a better future for you and a better future for us all.</p><br><p>Work in a collaborative environment where innovation, integrity, and excellence are valued. Join WSP and help shape the future of our communities while building a rewarding and meaningful career.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About Red Sea Global and ADRENA</h3> <p >Red Sea Global (RSG) is a purpose-driven organization committed to creating exceptional experiences while safeguarding its people, communities, and environment. Its initiatives support Vision 2030 and contribute to RSG’s ambition of leading the world in regenerative tourism. ADRENA, a subsidiary of Red Sea Global, is a sports and entertainment district at The Red Sea destination. It offers attractions, immersive experiences, and events, integrating adventure sports, live performances, and interactive experiences that align with the destination’s luxury and regenerative tourism vision.</p> <h3 >Role Overview</h3> <p >The Manager, Maintenance and Operations Support, will ensure that all destination facilities and infrastructure operate at peak performance. This full-time role involves leading the planning, execution, and continuous improvement of both preventive and reactive maintenance programs. The Manager will oversee technical operations across MEP systems, attractions, utilities, and water treatment facilities, ensuring safety, regulatory compliance, and equipment reliability. This position is critical for minimizing downtime, enhancing asset longevity, and supporting smooth integration between engineering, operations, and third-party vendors.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and execute preventive maintenance schedules across all facility systems.</li> <li >Manage MEP systems, ride equipment, and pool water treatment systems (freshwater &amp; seawater).</li> <li >Oversee asset inspections and service records using a CMMS.</li> <li >Supervise internal technicians and outsourced maintenance contractors.</li> <li >Coordinate with operations and engineering teams to schedule maintenance with minimal disruption.</li> <li >Ensure compliance with safety codes, OEM standards, and relevant regulations.</li> <li >Coordinate with the Project Delivery team to highlight and resolve all defect findings during the DLP period.</li> <li >Respond to urgent breakdowns and implement corrective actions, including Root Cause Analysis (RCA).</li> <li >Maintain inventory tracking and manage critical spare parts and maintenance tools.</li> <li >Conduct vendor performance reviews and track Service Level Agreements (SLAs).</li> <li >Report maintenance KPIs to leadership and recommend lifecycle improvements.</li> <li >Lead technical audits, inspections, and condition assessments for infrastructure and attractions.</li> <li >Collaborate on CAPEX planning and recommend upgrades or asset replacements based on performance and lifespan.</li> <li >Ensure proper calibration, testing, and maintenance of safety and control systems.</li> <li >Contribute to the development and implementation of Engineering Department strategies aligned with Adrena's operational objectives.</li> <li >Develop the Section or Unit’s objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets.</li> <li >Contribute to the Section or Unit’s budget preparation and monitor financial performance.</li> <li >Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication.</li> <li >Foster a culture of safety, accountability, continuous improvement, and technical excellence.</li> <li >Ensure effective staffing, development, and deployment of Section or Unit employees in coordination with higher management.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of 5-10 years of relevant experience in maintenance and operations support.</li> <li >Demonstrated ability to lead and manage preventive and reactive maintenance programs.</li> <li >Experience with MEP systems, ride equipment, and water treatment facilities.</li> <li >Proficiency in using CMMS for asset management and record keeping.</li> <li >Strong understanding of safety codes, OEM standards, and regulatory compliance.</li> </ul> <h3 >Work Type</h3> <p >This is a full-time position.</p>

<p>The Quantity Surveyor Manager will be responsible for managing all quantity surveying, measurement, valuation, cost control, and commercial administration activities associated with the Projects. The role will ensure effective cost management throughout the project lifecycle, from construction through final account settlement, while maintaining compliance with contractual, commercial, and client requirements.</p><p>Your role</p><p>Quantity Measurement &amp; Cost Management</p><ul><li>Measure and quantify construction works in accordance with contract requirements and approved drawings.</li><li>Prepare detailed quantity take-offs and verify contractor-reported quantities.</li><li>Monitor project costs against approved budgets and forecasts.</li><li>Track quantities associated with bridge, highway, and infrastructure works throughout the construction lifecycle.</li></ul><p>Interim Valuations &amp; Payment Certification</p><ul><li>Review contractor interim payment applications.</li><li>Verify quantities, progress achievements, and supporting documentation.</li><li>Coordinate with site engineers and inspectors to confirm work completion status.</li><li>Prepare valuation reports and payment recommendations.</li><li>Ensure payment certification is carried out in accordance with contractual requirements.</li></ul><p>Variation &amp; Change Management</p><ul><li>Evaluate variation requests and change orders.</li><li>Prepare quantity assessments and cost estimates for proposed scope changes.</li><li>Analyze commercial implications of design modifications, site instructions, and additional works.</li><li>Maintain variation registers and monitor approval status.</li><li>Support negotiation and agreement of variation values with contractors.</li></ul><p>Cost Control &amp; Forecasting</p><ul><li>Monitor project expenditure and identify cost trends.</li><li>Prepare project cost forecasts and cash flow projections.</li><li>Identify potential cost overruns and recommend mitigation measures.</li><li>Support project managers and commercial teams in budget management activities.</li><li>Assist in value engineering initiatives to optimize project costs.</li></ul><p>Contract Administration Support</p><ul><li>Assist with the administration of construction contracts.</li><li>Review contract documents, Bills of Quantities (BOQs), pricing schedules, and commercial submissions.</li><li>Ensure compliance with contractual obligations and commercial procedures.</li><li>Support contract change management and claims administration processes.</li><li>Provide commercial advice to project stakeholders when required.</li></ul><p>Claims &amp; Final Accounts</p><ul><li>Review supporting documentation and contract entitlement.</li><li>Support preparation of commercial recommendations and responses.</li><li>Assist in preparation and agreement of final accounts with contractors and suppliers.</li></ul><p>Procurement Support</p><ul><li>Support tendering and procurement activities.</li><li>Prepare quantity take-offs and cost estimates for tender packages.</li><li>Assist with bid evaluations and commercial reviews.</li><li>Review contractor rates, unit prices, and commercial submissions.</li><li>Support subcontract administration and contract award activities.</li></ul><p>Health, Safety &amp; Compliance</p><ul><li>Ensure commercial and quantity surveying activities comply with project procedures and governance requirements.</li><li>Promote compliance with project standards, contractual obligations, and ethical business practices.</li><li>Support project audit and compliance activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>About you</h2><h3>Qualifications</h3><ul><li>Bachelor's Degree in Quantity Surveying, Civil Engineering, Construction Management, or a related discipline.</li><li>Professional membership with RICS (MRICS/APC), AIQS, CIQS, ICE, or equivalent is preferred.</li><li>Additional qualifications in Commercial Management or Construction Law are advantageous.</li></ul><h3>Experience Requirements</h3><ul><li>Minimum 5-8 years of quantity surveying experience on major infrastructure and construction projects.</li><li>Minimum 3-5 years of direct experience on bridge and transportation infrastructure projects.</li><li>Experience working under FIDIC Contracts is essential.</li><li>Previous Saudi Arabia or GCC project experience is highly desirable.</li><li>Experience with consultants, PMCs, government authorities, or major contractors is preferred.</li></ul><h3>Key Skills</h3><ul><li>Strong quantity measurement and valuation capabilities.</li><li>Excellent commercial awareness and analytical skills.</li><li>Effective negotiation and contract administration skills.</li><li>Strong cost forecasting and budgeting expertise.</li><li>Excellent reporting and documentation abilities.</li><li>Ability to manage multiple work packages and deadlines effectively.</li></ul><h3>Behavioral Competencies</h3><ul><li>Detail-oriented and commercially focused.</li><li>Strong problem-solving and decision-making abilities.</li><li>Professional integrity and accountability.</li><li>Excellent interpersonal and communication skills.</li><li>Ability to work effectively in multidisciplinary project teams.</li><li>Results-driven with a proactive approach to project delivery.</li></ul>

<p>Contentsquare is looking for a dynamic Partner Sales Manager who will be a key member of our growing global partnerships team covering the Middle East region. In this role, you will be responsible for generating pipeline, supporting sales efforts with our new logo and existing business team by working with key Solution, Technology and Cloud Partners. You will be responsible for building and penetrating new partners and using existing partnerships to drive revenue and sales. The role will be aligned with Account Executives in your assigned territory. In addition to sales teams, you will be responsible for collaborating with marketing and other departments in the region to grow pipeline and partner mindshare. In this truly cross-functional opportunity at our high-growth company, you will take initiative and ownership when helping implement new business and partnership opportunities in the field, while being a trusted and valued resource to our teams to close sales deals and accelerate revenue growth.</p><p>What you ll do:</p><p>Partnership Development &amp; Strategy:</p><ul><li>Identify and develop high-impact referral, solution, technology and cloud partnerships within the Middle East market.</li><li>Create a tiered partnership strategy, prioritizing partners that drive the highest volume and quality of sales pipeline and customer leads</li><li>Develop business cases for new partnerships, demonstrating how they align with Contentsquare's GTM strategy and sales revenue goals</li></ul><p>Partner Acquisition &amp; Enablement:</p><ul><li>Prospect, pitch, and secure partnership agreements with leading Business &amp; Solution Partners in the Middle East region</li><li>Structure co-marketing initiatives, joint sales motions, and integration opportunities that drive mutual revenue value</li><li>Lead partner onboarding and enablement, ensuring partners understand how to effectively refer customers and position Contentsquare to close deals</li></ul><p>Revenue Growth &amp; Performance Management:</p><ul><li>Own the Partner pipeline, tracking partner-driven leads and owning end-to-end sales cycles to optimizing conversion rates with the Sales team</li><li>Establish KPIs and regularly report on partner contribution to net new revenue, conversion rates, and engagement metrics</li><li>Work with Marketing to launch partner campaigns, co-branded content, and joint webinars to increase lead and sales generation</li><li>Drive quarterly and annual partner-sourced revenue targets, with a clear focus on net new logo acquisition</li></ul><p>Relationship Management &amp; Expansion:</p><ul><li>Build long-term relationships with partners, ensuring consistent engagement, growth, and expansion opportunities</li><li>Negotiate renewals, expansions, and revenue-sharing structures with partners</li><li>Serve as the primary point of contact for all partners in the Middle East, acting as a trusted advisor in their growth strategy</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What you ll need to succeed:</p><ul><li>Extensive experience in channel management and direct new business sales in enterprise marketing SaaS and relationships with leading solution partners/digital agencies that deliver analytics and insights, UX and digital experiences</li><li>You have established relationships with key Middle East-based system integrators, digital agencies, and technology partners</li><li>You have an intrinsic drive to be successful, with a solid net new sales track record in exceeding assigned individual quota</li><li>You have experience closing deals using Solutions, Tech and Cloud Partners</li><li>You are competitive and understand how to communicate internally and externally to drive deals forward</li><li>You thrive in high-velocity sales environments</li><li>You are collaborative and have experience working closely with sales/marketing teams</li><li>Understanding of the Middle East digital and e-commerce ecosystem</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Details <p><strong>Aftersales Director</strong><br> Riyadh, Kingdom of Saudi Arabia · Full-time · SAR 45,000 to 48,000 per month, plus bonus and expatriate benefits</p><br><br> <p>You will own aftersales for a multi-brand automotive operation running several marques through shared facilities. That last point is the job. Each brand principal arrives with its own standards, its own technology and its own view of what the customer experience should be, and all of it has to run through one workshop, one parts operation and one team. Nobody in the Kingdom has solved this at scale yet. The operation is growing quickly and aftersales is where the profit and the retention live.</p><br><br> <p><strong>What you will do</strong></p><br><br> <ul> <li>Own the aftersales P&amp;L across service, parts and warranty for all the brands. </li><li>Design the shared operating model: workshop throughput, technician capability, parts availability and diagnostics across marques with genuinely different requirements. </li><li>Hold the aftersales relationship with each brand principal, covering standards audits, warranty policy and technical support. </li><li>Build the technician and service management pipeline, including national talent development, in a market where the skills are scarce. </li><li>Lift customer retention and satisfaction to the level the brands expect and need. </li><li>Within your first six months, you will have a single aftersales operating standard agreed across the brands and implemented in the facility. </li></ul> <p> <strong>What you will bring</strong></p><br><br> <ul> <li>Current responsibility for aftersales at director, national or group level, with a P&amp;L you owned rather than contributed to. </li><li>Evidence of what you changed and what it delivered: absorption, throughput, parts turn, retention. Numbers, not adjectives. </li><li>Command of EV aftersales alongside conventional powertrain, and a clear view of how the workshop economics differ. </li><li>The credibility to hold your position with a brand principal in a standards audit and with a customer whose car is not fixed. </li><li>A career showing depth rather than movement. We are looking for roles held for years, and we will ask about every transition. </li><li>A significant advantage: multi-franchise or shared-facility experience, and prior operating experience in the GCC. </li></ul> <p> <strong>Where you will do it</strong></p><br><br> <p>You will report into the leadership of the retail operation and sit alongside the sales and marketing directors. The honest constraint is that the shared model is not yet designed, and the technician base is not yet at the standard the brands require. Building both is the job rather than a distraction from it. This suits someone who arrives with a point of view and the energy to argue it.</p><br><br> <p><strong>What you will receive</strong></p><br><br> <p>Base salary of SAR 45,000 to 48,000 per month. Annual bonus against agreed aftersales targets. Accommodation allowance, company car and private medical cover. Educational allowance towards school fees, and an annual flight ticket for you and your family.</p><br><br> <p><strong>How to apply</strong></p><br><br> <p>Send your CV, with one paragraph on an aftersales operation you changed and the number that proves it.&nbsp;</p><br><br> <p>We assess candidates on capability and record, and we welcome applications from those who meets the requirement above.<br> </p><br><br> Apply now <br> <br> Set up alerts <br> <br> <br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About Parsons Corporation</h3> <p >Parsons is seeking a <strong >Construction Manager - Fuel</strong> to join its team in Riyadh, Saudi Arabia. This full-time role is integral to the development of critical aviation fuel infrastructure within a large-scale airport project.</p> <h3 >Role Overview</h3> <p >The Construction Manager - Fuel will be responsible for the comprehensive management and oversight of all construction activities related to aviation fuel infrastructure and distribution systems. This includes ensuring that all construction works are executed safely, efficiently, and in strict adherence to approved drawings, specifications, project schedules, quality requirements, applicable codes, standards, and client mandates. The position involves leading multidisciplinary construction teams and coordinating extensively with various internal and external stakeholders to ensure the successful delivery of fuel system facilities and associated infrastructure.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and manage all construction activities for airport aviation fuel systems, including storage, distribution, transfer, and dispensing facilities.</li> <li >Oversee the construction of fuel storage tanks, pipelines, hydrant systems, pumping stations, filtration systems, valve chambers, and fuel receipt facilities.</li> <li >Coordinate construction for mechanical, piping, civil, structural, electrical, instrumentation, and control works related to fuel systems.</li> <li >Review construction documents such as drawings, specifications, method statements, and ITPs for constructability and compliance.</li> <li >Ensure construction activities align with approved IFC drawings, specifications, project procedures, and methodologies.</li> <li >Manage contractors and subcontractors, monitoring their performance against approved construction programs.</li> <li >Coordinate daily construction activities, ensuring optimal allocation of manpower, equipment, materials, and resources.</li> <li >Manage construction interfaces between fuel systems and other airport infrastructure, including airfield, utilities, roads, buildings, MEP, and operational systems.</li> <li >Monitor construction progress, identify delays, and coordinate with Planning and Project Controls for recovery strategies.</li> <li >Approve construction method statements, work permits, inspection requirements, and temporary works proposals.</li> <li >Ensure all fuel-related construction activities comply with aviation fuel standards, codes, specifications, and safety requirements.</li> <li >Coordinate with Quality teams for the implementation of Inspection &amp; Test Plans (ITPs) and quality control.</li> <li >Oversee inspection, testing, flushing, cleaning, pressure testing, integrity testing, and documentation of fuel piping and equipment.</li> <li >Coordinate with commissioning teams to ensure systems are ready for pre-commissioning, testing, and operational handover.</li> <li >Monitor installation and testing of fuel pumps, valves, filters, meters, control systems, and instrumentation.</li> <li >Coordinate fuel system tie-ins, shutdowns, isolations, and interfaces with existing operational facilities.</li> <li >Manage fuel system construction risks, including contamination, leakage, ignition sources, hazardous areas, and environmental factors.</li> <li >Coordinate with HSE teams for permit-to-work, hot work, confined space, excavation, lifting, and hazardous area controls.</li> <li >Ensure compliance with airport operational and security requirements during all construction activities.</li> <li >Lead construction coordination meetings with contractors, consultants, and project stakeholders.</li> <li >Review and coordinate the resolution of technical queries, RFIs, site instructions, and construction-related design issues.</li> <li >Monitor material delivery, storage, preservation, and handling of fuel system equipment and materials.</li> <li >Ensure proper installation and protection of fuel pipelines and associated components.</li> <li >Coordinate material inspections and ensure compliance with approved submittals.</li> <li >Monitor construction quality and ensure timely closure of NCRs, observations, and punch lists.</li> <li >Coordinate system turnover requirements and ensure construction documentation is complete and accurate.</li> <li >Support the preparation and review of as-built drawings, testing records, O&amp;M manuals, and handover dossiers.</li> <li >Identify construction risks and develop mitigation and recovery strategies.</li> <li >Support commercial and contractual teams with construction-related variations, claims, and technical records.</li> <li >Lead and mentor construction engineers, supervisors, inspectors, and site teams.</li> <li >Ensure construction activities are completed safely, efficiently, and within approved cost and schedule targets.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li ><strong >Experience:</strong> 15+ years of relevant construction experience, with significant experience in fuel systems, oil &amp; gas, aviation fuel infrastructure, or similar high-risk infrastructure projects.</li> <li >Proven experience managing large and complex construction packages.</li> <li >Strong experience in airport or aviation infrastructure projects is highly preferred.</li> <li >Experience managing multidisciplinary construction activities and large contractor teams.</li> <li >Strong understanding of construction sequencing, testing, commissioning, and handover processes.</li> <li ><strong >Certifications:</strong> Professional Engineering certification is preferred.</li> <li >PMP or equivalent project management certification is an advantage.</li> <li >Relevant aviation fuel / fuel systems certifications or training are highly desirable.</li> <li >Certifications/training related to API, NFPA, JIG, EI/JIG, ASME, or other applicable fuel industry standards are advantageous.</li> <li >Relevant HSE certifications are an advantage.</li> </ul> <h3 >Project Context and Collaboration</h3> <p >This role operates within a dynamic airport development project, requiring extensive collaboration with engineering, procurement, commissioning, HSE, Quality, and project controls teams, as well as contractors, subcontractors, airport stakeholders, and relevant authorities. The Construction Manager - Fuel will play a critical role in ensuring seamless integration and delivery of complex fuel system facilities.</p> <h3 >Application</h3> <p >Candidates meeting the specified qualifications and experience are encouraged to apply.</p>

<h3 >About the Role</h3> <p >Sartorius is seeking a <strong >Business Development Manager MEA</strong> to join the Commercial Business Development team in Saudi Arabia. This full-time role focuses on developing business activities and strategic partnerships in emerging markets or technologies with high potential but not yet fully developed. The Business Development Manager will evaluate market potential, identify opportunities, and build relationships with prospects, partners, government entities, and other strategic stakeholders across the region. This position requires 5-10 years of experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Evaluate market potential and identify prospects through field activities to seize opportunities, then devise and implement business development plans for emerging markets and industries in line with regional objectives.</li> <li >Identify and develop new business and strategic partnership opportunities in emerging markets to support long-term growth within the assigned territory.</li> <li >Create and execute business development strategies, engaging potential partners and stakeholders through various efforts including emails, calls, visits, conferences, and presentations to expand Sartorius’ regional network and presence.</li> <li >Qualify and prioritize opportunities based on strategic needs and fit, presenting Sartorius’ value proposition and potential areas of collaboration.</li> <li >Collaborate with cross-functional teams to ensure alignment and support for business initiatives, including the development of partnership concepts, business cases, and cooperation frameworks.</li> <li >Build and nurture strong relationships with current and potential partners, government entities, academic institutions, industry stakeholders, and other relevant organizations.</li> <li >Identify and establish collaboration with local key opinion leaders in prospective markets to provide endorsements and presentations for Sartorius solutions and capabilities, supporting awareness and adoption.</li> <li >Analyze business development data and performance metrics, including stakeholder engagement, opportunities, and contacts, to track the performance of activities and continuously improve best practices.</li> <li >Actively use SFDC to manage and document leads, contacts, opportunities, and stakeholder interactions, ensuring all relevant information is up to date and accurately entered in the CRM system.</li> <li >Stay informed about industry regulations, government priorities, and compliance standards relevant to the respective region.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Academic degree in life sciences or engineering, combined with business experience; a higher level of education is beneficial.</li> <li >Minimum of five years of experience in business development, strategic partnerships, strategy, or a related field within the biopharmaceutical or life-science industry.</li> <li >Strong network and market understanding across the Middle East and Africa, combined with a strong understanding of biopharmaceutical processes and technologies; GCC experience is strongly preferred.</li> <li >Strong knowledge of business development and partnership development techniques, coupled with a focused interest in markets and technologies that are yet to be developed.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Exceptional analytical and problem-solving abilities, with the capacity to independently lead projects and strategic initiatives.</li> <li >Excellent communication, influencing, and negotiation skills.</li> <li >Demonstrated ability to work effectively in a multicultural and international environment.</li> <li >Excellent command of English; Arabic is advantageous.</li> <li >Willingness to travel as needed within the region.</li> </ul> <h3 >About Sartorius</h3> <p >Sartorius contributes to solutions in the fight against cancer, dementia, and other diseases. The company's technologies facilitate the faster translation of scientific discoveries into real-world medicine, enabling new therapeutics to reach patients globally. Sartorius seeks ambitious team players and creative minds who wish to contribute to this goal and advance their careers in a dynamic global environment.</p> <h3 >Application Process</h3> <p >Sartorius welcomes applications from qualified candidates interested in this role.</p>

<p>GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.</p><p>Specialty Account Manager Hepatology, Jeddah</p><p>As a Specialty Account Manager- Hepatology, you will manage GSK products across the assigned territory through engagement with relevant internal &amp; external stakeholders, delivering patient-focused detailing tailored for HCPs, support product formulary enlisting &amp; ensuring expedited access in key accounts. You will be accountable for yearly sales targets in the assigned territory. You will also assist your line manager in implementing commercial strategies to deliver performance through an end-to-end solutions-driven approach to account management.</p><p><b><br></b></p><p><b>Responsibilities:</b></p><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><ul><li>Master implementation of patient-focused detailing through excellence in product &amp; disease knowledge using full collaterals.</li><li>Deliver sales targets and LEAD KPIs for the assigned territory and play a pivotal role in the overall brand and/or therapy area objectives.</li><li>Deliver commercial strategies in a defined territory &amp; offer the appropriate solutions by being a trusted Advisor to HCPs.</li><li>Monitor product performance weekly &amp; monthly and recommend required actions through developing and effectively executing a robust territory business plan aligned to commercial sales strategy.</li><li>Support in marketing specific tasks &amp; driving premium implementation of the annual operational plan.</li><li>Develop market intelligence &amp; initiate the forecasting process in alignment with the commercial trade channel (CTC) and marketing teams to reflect the actual market demand.</li><li>Support the product supply process &amp; coordinate with supply chain, CTC teams to ensure product availability and manage the products' shelf-life.</li><li>Coordinate with market access team to develop &amp; implement access plans of a defined territory to establish a clear access roadmap with the key accounts.</li><li>Conduct frequent effective group doctors meetings (GDMs) to drive disease &amp; product education.</li><li>Prioritize the efforts &amp; resources through the robust market segmentation &amp; targeting of assigned territory to optimize activities.</li><li>Establish long-lasting relationships with scientific societies &amp; KEEs to leverage advocacy &amp; support patient care across the region.</li></ul><p>Skills</p><ul><li>Account Management</li><li>Cross-Functional Work</li><li>Data to Insights</li><li>Digital Fluency</li><li>Omnichannel</li><li>Scientific Literacy</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking professionals with the following required skills and qualifications to help us achieve our goals</p><ul><li>Saudi National</li><li>Pharmacy degree with a minimum of 2 years' experience in the pharmaceutical industry</li><li>A Saudi Commission for Health Specialist card (SCFHS) is required.</li><li>Successful track record.</li><li>Willingness and ability to travel across the assigned remote territory.</li></ul><p>If you have the following characteristics, it would be a plus</p><ul><li>Hepatology, gastroenterology, or broader specialty-care experience is preferred.</li><li>New product launch experience is preferred.</li><li>Excellent presentation skills and interpersonal skills with the ability to communicate high quality complicated scientific content.</li><li>Ability to manage a bigger geographical territory with a proven record of good performance against agreed KPIs and PFSS quality implementation.</li><li>Well-developed understanding of the CCC cycle and how to manage different stakeholders within the supply process, including distributor relations and tender process.</li><li>Well-developed commercial acumen, including sound business analytics, business case development, and commercial modelling.</li><li>High commitment to ethical values-based management.</li><li>Resilient, self-motivated, and persistent, able to meet deadlines and be effective under pressure.</li></ul>

<h3 >About ASAS and the Role</h3> <p >ASAS for Developing &amp; Operating Industrial Cities is seeking a highly skilled and experienced <strong >Brand Manager</strong> to join its Marketing and Corporate Communication Management team in Riyadh, Saudi Arabia. This full-time role is integral to shaping and enhancing the company's brand presence and ensuring its strategic alignment.</p> <h3 >Role Purpose</h3> <p >The Brand Manager will lead the strategic development and management of the ASAS brand, ensuring a consistent institutional and commercial presence. This involves safeguarding the brand identity, standardizing its applications, and translating the company's strategy and values into a cohesive brand experience across all touchpoints. The role also includes planning brand initiatives and campaigns, monitoring brand perception and awareness, and aligning all communications with ASAS's position as an integrated national partner in industrial city development and operation.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and update the brand strategy, positioning standards, key messages, and architectural structure, ensuring alignment with the company's strategy and future directions.</li> <li >Lead identity development and brand rebuilding projects, manage agencies and suppliers, review outputs, and ensure delivery according to scope, quality, and approved timelines.</li> <li >Develop visual and verbal identity guidelines and usage frameworks, overseeing their application across corporate, commercial, digital, and physical channels.</li> <li >Plan and execute awareness and reputation-building campaigns, transforming corporate priorities, business lines, and projects into integrated communication initiatives with measurable impact.</li> <li >Review and approve designs, content, presentations, reports, and marketing materials to ensure message integrity and consistency with brand personality and quality standards.</li> <li >Manage the library of approved assets, templates, and materials, establishing clear mechanisms for copying, version control, and controlled access for relevant departments.</li> <li >Monitor awareness, perception, and consistency indicators, conducting periodic reviews, research, and benchmarking to identify improvement opportunities and enhance brand presence.</li> <li >Provide consultations to departments and project teams regarding brand usage, and build employee capabilities through awareness, training, and governance tools.</li> <li >Prepare brand action plans, budgets, and periodic reports, monitor supplier and initiative performance, and submit recommendations to management.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li ><strong >Education:</strong> Bachelor's degree in Marketing, Brand Management, Communication, Business Administration, or a related field.</li> <li ><strong >Experience:</strong> A minimum of 8 years of experience in brand management and marketing communication, including supervisory experience. Experience in large corporations, government entities, or industrial/service sectors is preferred.</li> <li ><strong >Languages:</strong> Proficiency in both Arabic and English (speaking and writing), with advanced ability to formulate and review corporate messages.</li> <li ><strong >Certifications:</strong> Professional certifications in Brand Management or Marketing (*, CIM or equivalent), or Project Management are preferred.</li> </ul> <h3 >Required Skills and Competencies</h3> <ul > <li >Strategic thinking and the ability to translate corporate directions into a clear and actionable brand platform.</li> <li >Strong leadership, influence, and stakeholder/agency management skills, coupled with high decision-making capability and the provision of professional feedback.</li> <li >Analytical thinking, innovation, attention to detail, and effective priority management, with an advanced understanding of identity, content, and audience experience.</li> </ul> <h3 >Key Performance Indicators</h3> <ul > <li >Achieve a compliance rate of at least 95% with identity guidelines and brand standards across all channels and outputs, with 100% resolution of major observations and violations within 10 working days of detection.</li> <li >Establish and update a central library containing <strong >100% of approved corporate templates and files</strong> by the end of Q3, including clear usage and modification guidelines, ensuring accessible access for relevant departments and achieving a satisfaction rate of at least <strong >85%</strong> for ease of access and use, measured annually.</li> <li >Execute no less than 90% of approved brand initiatives and projects within defined scope, timelines, and budgets, achieving a satisfaction rate of at least 85% among internal stakeholders regarding the quality of deliverables.</li> </ul>

<h3 >About KBR and the Opportunity</h3> <p >KBR delivers science, technology, and engineering solutions along with mission-critical services globally, supporting governments and companies in achieving their objectives and sustainability goals. KBR Sustainable Technology Solutions offers comprehensive and value-added solutions across the entire asset lifecycle, including licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, and high-end design and engineering capabilities. KBR is expanding its Project Management Office Consultancy (PMO) team for a significant infrastructure development in Riyadh, KSA, and is seeking a <strong >Senior Testing &amp; Commissioning Manager - Saudi National</strong> to join this full-time initiative.</p> <h3 >Role Purpose</h3> <p >The Senior Testing and Commissioning Manager is responsible for coordinating with Project Management Consultants (PMCs) and contractors to plan, lead, and progress testing and commissioning regimes. This role ensures the safe, efficient, and compliant handover of completed assets from construction to operations, culminating in their transfer to End-users, Operators, and Maintainers. The position provides technical leadership throughout pre-commissioning, commissioning, start-up, performance testing, and handover phases, ensuring systems are integrated according to project specifications, operational requirements, HSE standards, and Client expectations. It serves as the central point of contact between Engineering, Construction, Commissioning, Operations, Vendors, and Client representatives during project execution.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead Fire and Life Safety (FLS), mechanical, electrical, and plumbing commissioning activities from system completion through start-up and final handover.</li> <li >Develop and implement commissioning strategies, execution plans, procedures, and schedules, coordinating multidisciplinary activities and personnel from various PMCs and contractors.</li> <li >Plan and supervise pre-commissioning activities including Mechanical Completion Verification, System Walkdowns, Line Checking, Flushing and Cleaning, Air Blowing, Water Flushing, Hydrostatic Testing, Pneumatic Testing, Leak Testing, Drying, and Preservation.</li> <li >Verify readiness for commissioning and start-up, and effectively manage punch list identification and closure processes.</li> <li >Coordinate commissioning for FLS, Utility Piping Systems, Mechanical Packages, Firewater Systems, and HVAC Mechanical Systems.</li> <li >Lead system energization and start-up, develop commissioning sequences, and coordinate operational readiness reviews.</li> <li >Support performance testing and system acceptance, ensuring all systems meet design intent and operational requirements, and facilitate smooth transfer to Operations.</li> <li >Coordinate with Engineering, Construction, QA/QC, Operations, HSE, Vendors, and Client teams, participating in relevant meetings and resolving technical issues impacting schedules and performance.</li> <li >Manage Mechanical Completion (MC) activities and certification, review system completion dossiers, and ensure timely closure of punch items and deficiencies.</li> <li >Coordinate turnover packages, handover documentation, and facilitate Final Acceptance and project close-out activities.</li> <li >Ensure all commissioning activities comply with project HSE requirements and company procedures, leading risk assessments, operations reviews, and Job Safety Analysis (JSA).</li> <li >Verify compliance with project specifications, commissioning procedures, and industry standards, reviewing test records, commissioning reports, and completion documentation.</li> <li >Support quality audits, client inspections, and ensure accurate as-built and turnover records are maintained.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's Degree in Mechanical Engineering or a related Engineering discipline.</li> <li >Preferred certifications include PMP and NEBOSH or an equivalent HSE Certification.</li> <li >A minimum of <strong >10 years of experience</strong> in FLS, Mechanical, Electrical, and Plumbing Commissioning within infrastructure and buildings projects.</li> <li >At least <strong >5 years of experience</strong> in a Lead Commissioning Engineer or Senior Commissioning role.</li> <li >Proven experience in Utility Systems, Mechanical Packages, and Brownfield Modifications and Tie-Ins.</li> <li >Demonstrated experience supporting pre-commissioning, commissioning, start-up, and operational handover phases.</li> </ul> <h3 >Work Location</h3> <p >This full-time position is based in the Client’s offices in Riyadh, Kingdom of Saudi Arabia.</p> <h3 >Application Information</h3> <p >We invite qualified Saudi Nationals to apply for this position.</p>

<p><br></p><p>Your role The Project Quality Manager requires a strong background in site operations and consultancy services to head the QA/QC function of the PMCM Team and lead quality assurance initiatives across multidisciplinary projects. This role will ensure compliance with regulatory standards, drive continuous improvement, and support project delivery excellence both on-site and in client-facing environments. The duties have continuity through the complete lifecycle of the project, from engineering/design, temporary works until hand-over through construction and testing&amp;commissioning, and provides leadership to achieve successful project delivery.</p><p>Act as the Quality Management Representative of the PMCM for site operations. In coordination with the Head of Construction, manage construction supervision teams, including Resident Engineers, Discipline Engineers, Inspectors, and support staff. Lead the implementation and maintenance of the Integrated Management System (IMS) for the Project. Ensure full compliance with processes, procedures, regulations, specifications, employer s requirements, and relevant authority standards. Ensure proper documentation and record management practices are maintained, ensuring complete traceability of the PMCM activities through definition and supervision of the required procedures. Oversee QA/QC activities for the project across assets and disciplines. Earthworks, subgrade, and embankments. Ensure Inspection &amp; Test Plans (ITPs), Method Statements, and Work Procedures are approved and effectively implemented. Monitor material approvals, laboratory testing, and site inspections in line with authority and project requirements. Plan and conduct internal audits, vendor audits, and support external/client/authority audits. Lead non-conformance management, root cause analysis (RCA), and corrective/preventive action implementation. Track and report quality KPIs, trends, lessons learned, and continuous improvement initiatives. Collaborate closely with Project Managers, Construction Managers, Engineers, Contractors, and Site Teams. Act as the primary point of contact for quality matters with (a) Clients and consultants, (b) Contractors and suppliers, and (c) Authorities and regulatory bodies. Provide quality consultancy and advisory services to the other functional teams, other consultants, and client. Deliver quality training and mentoring to project and site teams on: (a) Quality standards and procedures, (b) Construction quality best practices, (c) Quality tools. Monitor project progress and identify potential risks, delays, and issues. Promote a proactive quality, collaboration, team work and continuous improvement culture across project teams and contractors. Prepare and present periodic project performance reports to senior management and clients. Participate in project review meetings and executive-level presentations. Build and maintain strong relationships with clients, contractors, authorities, and other stakeholders. Identify opportunities for operational efficiencies and cost optimization. Escalate critical issues and provide strategic recommendations. Ensure compliance with organizational governance and reporting requirements.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Architectural, Civil Engineering, Quality Management, or a related discipline. ISO 9001 Lead Auditor certification (preferred). Professional membership with a recognized engineering institution is preferred. 15+ years of experience, with at least 10 on quality management within buildings and/or transportation projects. Proven experience managing site-based quality operations on large-scale road or transportation projects. Good leadership, communication, and stakeholder management skills. In-depth knowledge of Quality Management Systems (QMS / IMS), ISO standards, construction quality practices, quality tools such as RCA, FMEA, audits, and continuous improvement techniques. Strong consultancy and client-facing background, preferably within engineering consultancy environments. Experience coordinating with contractors, consultants, and government authorities. Excellent coordination and stakeholder management skills. In depth knowledge of inspection and testing techniques with regard to temporary and permanent works. Good engineering judgement, communication and technical reporting skills. Strong ability on negotiation, conflict resolution, decision-making and problem-solving. High level of organisation and commitment to your work. Excellent personal organisational skills and team work. Used to work in a fast-paced office environment combining construction supervision works and administration work. Open to adapt to flexible working hours arrangements. Experience working in the KSA or wider Middle East region is preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> MedTech Sales <p><strong>Job Sub Function: </strong></p><br><br> Clinical Sales – Surgeons (Commission) <p><strong>Job Category:</strong></p><br><br> People Leader <p><strong>All Job Posting Locations:</strong></p><br><br> Riyadh, Saudi Arabia <p><strong>Job Description:</strong></p><br><br> <p><strong>About Surgery</strong></p><br><br> <p>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.</p><br><br> <p>Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.</p><br><br> <p>Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech</p><br><br> <p><strong>We are searching for the best talent for </strong>Business Manager – Biosurgery in Riyadh, KSA.</p><br><br> <p><strong>Purpose: </strong></p><br><br> <p>The Business Manager – Surgery is responsible for leading the commercial performance of the assigned business by developing and executing strategic business plans, driving sustainable growth, and ensuring exceptional customer engagement. The role leads, coaches, and develops a high-performing sales team while collaborating cross-functionally to deliver value to healthcare providers and improve patient outcomes across the Kingdom of Saudi Arabia.</p><br><br> <strong>You will be responsible for:</strong> <p>· Deliver annual sales, market share, profitability, and strategic objectives.</p><br><br> <p>· Develop and execute business and account strategies aligned with company priorities.</p><br><br> <p>· Lead, coach, and develop a high-performing commercial team.</p><br><br> <p>· Build strategic relationships with key surgeons, hospitals, procurement teams, and healthcare stakeholders.</p><br><br> <p>· Lead forecasting, business planning, pricing, portfolio optimization, and performance reviews.</p><br><br> <p>· Partner with Marketing, Medical Affairs, Finance, Supply Chain, Customer Service, and Regulatory teams.</p><br><br> <p>· Ensure compliance with the Johnson &amp; Johnson Credo, Health Care Compliance policies, and local regulations.<br> </p><br><br> <strong>Qualifications / Requirements:</strong> <p>· Bachelor's degree in Business, Life Sciences, Biomedical Engineering, or related field (MBA preferred).</p><br><br> <p>· 7–10+ years of commercial experience within medical devices or healthcare.</p><br><br> <p>· Proven leadership experience with strong strategic and financial acumen.</p><br><br> <p>· Excellent communication, stakeholder management, and coaching skills.</p><br><br> <p>· Fluent in English; Arabic is an advantage.<br> </p><br><br> Success Profile <p>A customer-focused, results-driven leader who combines strategic vision with operational excellence, develops talent, drives sustainable growth, and consistently lives the Johnson &amp; Johnson Credo.</p><br><br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Business Development, Customer Centricity, Developing Others, Healthcare Trends, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Objectives and Key Results (OKRs), Presentation Design, Revenue Management, Sales, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Tactical Planning, Technical Credibility, Vendor Selection <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>Job Description – Operations Manager Job Title: Operations Manager Reports To: Owner Location: Riyadh, Saudi Arabia Supervision Scope: Approximately 10 employees, including accountants, engineers, maintenance technicians, and procurement officers. Full company team. Purpose of the Role To lead and oversee the day-to-day operations of the family-owned company and its properties, while handling selected private office responsibilities on behalf of the owner due to the family nature of the business, allowing the owner to focus on higher-level strategic matters.</p><br><br> Key Responsibilities: <br> <ul> <li>Key Duties and Responsibilities<br>1. Company Operations Management (Core Responsibilities)<br>• Manage the daily workflow of the team (approximately 10 employees) and ensure tasks are completed&nbsp;<br>on time.<br>• Develop simple and effective Standard Operating Procedures (SOPs) suitable for the size of the&nbsp;<br>company.<br>• Monitor performance through task management tools such as Asana, Trello, or similar platforms.<br>2. Property and Tenant Management<br>• Oversee the property portfolio, including buildings, land, farms, rest houses, and commercial facilities.<br>• Manage lease agreements, collections, renewals, and the Saudi "Ejar" platform.<br>• Communicate with tenants and address complaints and requests.<br>3. Maintenance and Minor Construction Works<br>• Supervise preventive and corrective maintenance teams on-site.<br>• Monitor finishing works, minor construction modifications, and renovations.<br>• Coordinate with external contractors and ensure quality of execution and compliance with&nbsp;<br>specifications.<br>4. Procurement and Supply Management<br>• Manage procurement of operational supplies, maintenance materials, and office equipment.<br>• Negotiate with suppliers and maintain an approved supplier database.<br>• Review procurement invoices before payment.<br>5. Human Resources and Team Management<br>• Oversee employees’ attendance, leave management, and daily supervision.<br>• Support recruitment, performance evaluations, and employee file management.<br>• Monitor residency permits (Iqama), insurance matters, and compliance with Ministry of Human&nbsp;<br>Resources regulations.<br>6. Financial Coordination with the Accountant<br>• Follow up with the accountant regarding operating budgets and expense/revenue reports.<br>• Review invoices and payments before obtaining the owner's approval.<br>• Prepare a concise monthly operational report for the owner.<br>7. External Relations<br>• Deal with government entities such as the Municipality, Electricity Company, Water Authority, Civil&nbsp;<br>Defense, and Riyadh Municipality.<br>• Coordinate with legal advisors and external accountants when required.<br>8. Limited Private Office Responsibilities (Due to the Family Business Nature)<br>• Organize selected appointments and administrative follow-ups for the owner related to company&nbsp;<br>business.<br>• Follow up on government transactions related to family-owned company properties.<br>• Manage and archive company documents, contracts, and asset records while maintaining strict&nbsp;<br>confidentiality.<br>• Monitor important renewals such as licenses, registrations, contracts, and subscriptions.<br>• Carry out limited trusted assignments directly delegated by the owner.<br>• Note: These responsibilities represent approximately 20% of the role; the primary focus remains on&nbsp;<br>managing company operations and properties.</li> </ul> <br> Requirements: <br> <ul> <li>Required Qualifications and Experience</li> <li>• Bachelor's degree in Business Administration, Engineering, or Facilities Management.</li> <li>• 7–12 years of experience in operations management, preferably within family-owned or medium-sized&nbsp;</li> <li>companies.</li> <li>• Practical experience in property management, maintenance, and procurement.</li> <li>• Fluency in Arabic and English, with strong computer skills.</li> <li>• Ability to multitask and work effectively in a family-business environment.</li> <li>Required Personal Attributes</li> <li>• Integrity and absolute confidentiality (essential in a family-business environment).</li> <li>• Initiative and the ability to work independently.</li> <li>• Strong communication and negotiation skills.</li> <li>• Maturity and professionalism when dealing with family members and external parties.</li> <li>• Flexibility and willingness to conduct site visits when required.</li> <li>Salary and Benefits</li> <li>• Salary: Approximate and negotiable based on experience and qualifications.</li> <li>• Benefits: In accordance with Saudi Arabian labor regulations, including medical insurance, annual leave,&nbsp;</li> <li>and travel tickets as agreed.</li> </ul> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Trans Skills is an HRIS solutions business offering services from hiring to payroll processing and payments. Founded in 2008 and headquartered in Dubai, we offer a comprehensive suite of products and services to help businesses source, onboard, ensure compliant global employment and payroll, and facilitate salary and statutory payments in over 140 countries. Trans Skills is also a global EOR provider with specialty recruitment and staffing solutions across the Middle East and Africa. We have a global network of 32 offices serving clients in more than 40 countries worldwide.</p><br><br>Job Description<br><p>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer acquisition, and revenue growth. This role focuses on positioning the brand effectively in the HORECA (Hotels, Restaurants, and Catering) market through comprehensive marketing strategies, campaigns, and partnerships. The Marketing Manager oversees content creation, digital marketing, and market research, ensuring alignment with business objectives and brand consistency.</p><br><p>Agency and Stakeholder Collaboration:<br> -<br> Manage relationships and collaborate with creative/media agencies and other third-party stakeholders involved in marketing initiatives.<br> -<br> Work closely with external partners to coordinate marketing activities and ensure brand alignment.<br> Market Research and Strategy:<br> -<br> Conduct market research to understand industry trends, competitor activities, and customer preferences within the HORECA market.<br> -<br> Develop and implement marketing strategies to effectively position the brand in the HORECA market.<br> -<br> Identify market opportunities and provide strategic recommendations based on research findings.<br> Campaign and Event Management:<br> -<br> Plan and execute integrated marketing campaigns, promotions, and events targeting HORECA customers.<br> -<br> Plan and coordinate HORECA-focused events, trade shows, and sponsorships to promote brand visibility.<br> -<br> Manage the end-to-end execution of marketing campaigns, ensuring timely delivery and effectiveness.<br> Content and Creative Development:<br> -<br> Collaborate with creative teams to produce compelling print and digital marketing materials.<br> -<br> Ensure consistent brand messaging and visual identity application across all marketing channels.<br> -<br> Oversee the production of high-quality content, including copywriting, graphic design, and multimedia.<br> Digital Marketing and Engagement:<br> -<br> Oversee digital marketing initiatives including social media, email marketing, and online advertising to engage HORECA audiences.<br> -<br> Utilize SEO, SEM, and other digital marketing strategies to enhance online presence and drive traffic.<br> Partnership Development:<br> -<br> Identify and establish partnerships with key HORECA players to enhance brand visibility and drive mutually beneficial initiatives.<br> -<br> Negotiate and manage partnership agreements to maximize brand exposure and marketing opportunities.<br> Performance Analysis and Reporting:<br> -<br> Analyze marketing metrics and KPIs to measure campaign effectiveness and inform future strategies.<br> -<br> Prepare regular performance reports and insights for leadership, highlighting successes and areas for improvement.<br> Budget Management:<br> -<br> Develop and manage marketing budgets for HORECA initiatives, ensuring optimal resource allocation.<br> -<br> Monitor expenses and ensure marketing activities are cost-effective and within budget.</p><br><br>Qualifications<br><p>Qualifications and Experience:<br> ‒<br> Bachelor's degree in Marketing, Business, or a related field.<br> ‒<br> Minimum 5-7 years of experience in marketing roles, with at least 2-3 years in a managerial position, ideally within the HORECA industry.<br> Job Specific Skills:<br> ‒<br> Proficiency in marketing software and tools, including CRM, analytics platforms, and digital marketing tools.<br> ‒<br> Strong understanding of marketing principles, campaign management, and brand development.<br> ‒<br> Experience with data analysis, market research, and performance metrics.<br> Competencies:<br> ‒<br> Excellent leadership and team management skills.<br> ‒<br> Strong analytical and problem-solving abilities.<br> ‒<br> Creative thinking and the ability to generate innovative marketing ideas.<br> ‒<br> Excellent communication and interpersonal skills.<br> ‒<br> Strong organizational and project management skills.<br> ‒<br> Ability to work collaboratively in a team environment.<br> ‒<br> Attention to detail and commitment to quality.<br> ‒<br> Ability to manage multiple projects and meet deadlines.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><p>We are looking for a passionate and experienced Assistant Director of Revenue ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology.</p><br><p>As <strong>Assistant Director of Revenue</strong>, you will collaborate closely with Sales, Marketing and Reservations teams, to optimize our revenue performance and achieve our business goals.</p><br><p>You will formulate and execute revenue strategies, manage inventory, and collaborate with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career as a Heartist®.</p><br><p><strong>You will:</strong></p><br><ul><li>Develop and implement revenue strategies for the hotel.</li><li>Monitor competitor pricing and market trends to adjust strategies.</li><li>Lead the weekly/bi-weekly Revenue Management meetings, providing insights based on reporting data.</li><li>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</li><li>Conduct regular performance reviews and optimize pricing and inventory.</li><li>Mentor, coach and develop junior team members in revenue management practices.</li><li>Collaborate with sales, finance, and front office teams to achieve revenue goals.</li><li>Ensure reservations are well managed and coordinate with the reservations team.</li><li>Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.</li><li>Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.</li><li>Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</li></ul><br>Qualifications<br><br><ul><li>1-3 years of experience in revenue management roles.</li><li>Proven ability to work independently while also thriving in collaborative team environments.</li><li>Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.</li><li>Proficient in revenue management principles.</li><li>IDeaS Revenue Management Platform experience highly desirable.</li><li>Strong understanding of the distribution landscape, online travel agencies, and emerging market trends.</li><li>A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.</li><li>Being curious and open-minded.</li></ul><br>Additional Information<br><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.</li><li>Work with sector-leading IDeaS revenue management platform</li></ul><p>This role requires:</p><br><ul><li>Fluency in English</li><li>To be eligible to enter and work in Makkah (Muslims only).</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>The Customer Service Manager role is based in Jeddah and responsible for leading the customer service function across Saudi Arabia, ensuring seamless execution of the end-to-end Order-to-Bill (O2B) process while delivering superior service levels to customers, distributors, and key retail partners. The role acts as a critical link between Sales, Supply Chain, Logistics, and customers to ensure product availability, order accuracy, and operational excellence.</p><br> <p>The Customer Service Manager drives OTIF performance, customer satisfaction, and service reliability while leading a customer-focused team capable of supporting the dynamic requirements of the FMCG business.</p><br><br><br>Roles &amp; Responsibilities <br> Order-to-Bill (O2B) Process Management <ul> <li>Oversee the end-to-end Order-to-Bill process, ensuring accurate and timely processing of customer and distributor orders.</li> <li>Ensure compliance with credit control, pricing validation, order allocation, and commercial policies.</li> <li>Monitor and improve order processing efficiency to enhance service reliability and reduce cycle times.</li> <li>Proactively resolve order-related issues to minimize delays and maintain customer satisfaction.</li> </ul> Customer Service Excellence &amp; OTIF Management <ul> <li>Monitor OTIF, Case Fill Rate, and overall service performance across customer segments.</li> <li>Investigate service failures and implement corrective actions to improve customer experience.</li> <li>Collaborate with Demand Planning and Supply Planning teams to mitigate stock availability risks.</li> <li>Lead service review meetings and drive the execution of improvement action plans.</li> </ul> Customer &amp; Distributor Relationship Management <ul> <li>Serve as the primary escalation point for customer service and supply-related issues.</li> <li>Build and maintain strong relationships with key customers, distributors, and retail partners.</li> <li>Conduct periodic performance reviews against agreed KPIs.</li> <li>Ensure timely resolution of complaints, returns, claims, and related issues.</li> </ul> Cross-Functional Coordination <ul> <li>Partner with Sales teams to align customer requirements, promotional activities, and demand forecasts.</li> <li>Coordinate with Warehousing, Logistics, and Finance teams to support efficient order fulfillment, delivery, and credit management.</li> <li>Provide regular service performance updates and business insights to management.</li> </ul> Team Leadership &amp; Capability Building <ul> <li>Lead, coach, and develop the customer service team to achieve departmental objectives.</li> <li>Set clear performance goals and monitor progress against targets.</li> <li>Identify development needs and implement relevant training and capability-building initiatives.</li> <li>Promote a customer-focused and continuous improvement culture.</li> </ul> Reporting &amp; Continuous Improvement <ul> <li>Maintain customer service dashboards and KPI reporting.</li> <li>Analyze service performance trends and identify improvement opportunities.</li> <li>Lead initiatives to improve efficiency, accuracy, and customer satisfaction.</li> <li>Support digitalization and automation projects within customer service operations.</li> </ul> <br><br><br>KPIs <br><ul> <li> <p><strong>KPI Category</strong></p><br> <p><strong>Metrics</strong></p><br> <br> <p>Service Level</p><br> <p>OTIF ≥ 98%</p><br> <br> <p>Order Accuracy</p><br> <p>≥ 98.5% Order Accuracy</p><br> <br> <p>Customer Satisfaction</p><br> <p>CSAT achievement versus target</p><br> <br> <p>Order Processing</p><br> <p>SLA compliance and cycle time performance</p><br> <br> <p>Case Fill Rate</p><br> <p>CFR achievement by customer/account</p><br> <br> <p>Claims Management</p><br> <p>Resolution cycle time and closure rate</p><br> <br> <p>Cost Efficiency</p><br> <p>Reduction in penalties, fines, and order cancellations</p><br> <br> <p>Team Performance</p><br> <p>Individual and team KPI achievement</p><br> <br> </li> </ul><br><br>Work experience requirement <br><ul> <li>Minimum 5–7 years of experience in Customer Service, Logistics, or Supply Chain functions within the FMCG industry.</li> <li>Minimum 2–3 years of leadership experience managing customer service teams.</li> <li>Proven experience in Order-to-Bill processes, customer operations, and service level management.</li> <li>Strong knowledge of Saudi FMCG distribution and retail operations.</li> <li>Advanced proficiency in SAP or Oracle ERP systems.</li> <li>Advanced Microsoft Excel and Power BI skills.</li> <li>Excellent Arabic and English communication skills.</li> </ul><br><br>Qualification <br><ul> <li>Bachelors degree in engineering/supply chain Managment, Logisics, Businedd Administration, or any relevant d<span><span>iscipline.</span></span></li> </ul><br><br>Competencies <br>Dispatch Documentation<br>Sales Order Process Management<br>Logistics Planning<br>Customer Management<br>Sales and Distribution Strategy Management<br>Communicating effectively<br>Self and Team Management<br>Planning &amp; Decision Making<br>Customer Centricity<br>Ownership &amp; Result Orientation<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>