وظائف وكيل مدرسة

<h2 ><span lang="ar" dir="rtl">إعلان مديرية التربية والتعليم بشمال سيناء عن وظيفة وكيل مدرسة إعدادي / ثانوي / فني</span></h2><h3 ><span lang="ar" dir="rtl">الغرض من الوظيفة</span></h3><p ><span lang="ar" dir="rtl">يختص شاغل الوظيفة بمعاونة مدير المدرسة في إدارة العمليات المدرسية، ومتابعة المعلمين والأخصائيين، والإشراف على أعمال الامتحانات ووحدة التدريب والجودة والتنمية المهنية، وإدارة الشؤون المالية والإدارية، والإشراف على جاهزية المبنى المدرسي، بما يضمن تحقيق جودة العملية التعليمية وفقًا للمعايير القومية للتعليم واللوائح المنظمة لوظائف الإدارة المدرسية.</span></p><h3 ><span lang="ar" dir="rtl">المهام الوظيفية</span></h3><h4 ><span lang="ar" dir="rtl">القيادة والإشراف المؤسسي</span></h4><ul><li><p ><span lang="ar" dir="rtl">تطبيق الحوكمة الرشيدة ومبادئ المساءلة والمحاسبة وقواعد الاستخدام الرشيد لموارد المدرسة.</span></p></li><li><p ><span lang="ar" dir="rtl">تحفيز استخدام التكنولوجيا في مجالات التعليم والإدارة.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">عمليات التعليم والتعلم</span></h4><ul><li><p ><span lang="ar" dir="rtl">توزيع خطة الدراسة والمناهج على المختصين.</span></p></li><li><p ><span lang="ar" dir="rtl">تقويم أداء المتعلمين باستخدام الأساليب والأدوات ونظم التقويم المعتمدة.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">ضمان الجودة والاعتماد</span></h4><ul><li><p ><span lang="ar" dir="rtl">المساهمة في قيادة إعداد وتنفيذ خطة التحسين المدرسي، خاصة في جوانب التعليم والتعلم.</span></p></li><li><p ><span lang="ar" dir="rtl">تنسيق جهود جميع العاملين بالمدرسة لتحقيق الجودة والحصول على الاعتماد.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">التنمية المهنية</span></h4><ul><li><p ><span lang="ar" dir="rtl">تحفيز المعلمين والأخصائيين على تطوير أدائهم المهني، والمساعدة في توفير فرص التنمية المهنية.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في برامج التنمية المهنية الفنية والقيادية.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">المشاركة المجتمعية</span></h4><ul><li><p ><span lang="ar" dir="rtl">تشجيع المشاركة في أنشطة الفرق والمجموعات واللجان المعنية بتحسين المدرسة.</span></p></li><li><p ><span lang="ar" dir="rtl">تحفيز المبادرات التطوعية التي تسهم في جهود الإصلاح والتطوير داخل المدرسة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الخبرات والجدارات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">استيفاء برامج التنمية المهنية في مجال الإدارة المدرسية وفقًا لما تقرره الأكاديمية المهنية للمعلمين.</span></p></li><li><p ><span lang="ar" dir="rtl">الحصول على شهادة الصلاحية لمزاولة وظائف الإدارة المدرسية.</span></p></li><li><p ><span lang="ar" dir="rtl">الحصول على تقرير تقويم أداء بمرتبة <strong>فوق المتوسط</strong> على الأقل خلال السنتين السابقتين مباشرة.</span></p></li><li><p ><span lang="ar" dir="rtl">استيفاء جميع الشروط والمهام الواردة بالقرار رقم <strong>164 لسنة 2016</strong> وتعديلاته، وقرار رئيس مجلس الوزراء رقم <strong>1764 لسنة 2020</strong>.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">سنوات الخبرة</span></h3><p ><span lang="ar" dir="rtl">تشغل الوظيفة بالاختيار من بين شاغلي وظيفة <strong>معلم أول</strong> أو ما يعادلها على الأقل، لمدة <strong>سنتين</strong> قابلة للتجديد.</span></p>

<h2 ><span lang="ar" dir="rtl">إعلان مديرية التربية والتعليم بشمال سيناء عن وظيفة وكيل مدرسة تربية خاصة</span></h2><h3 ><span lang="ar" dir="rtl">الغرض من الوظيفة</span></h3><p ><span lang="ar" dir="rtl">يتولى شاغل الوظيفة معاونة مدير المدرسة في إدارة العمليات المدرسية، ومتابعة المعلمين والأخصائيين، والإشراف على أعمال الامتحانات ووحدة التدريب والجودة والتنمية المهنية، وإدارة الشؤون المالية والإدارية، والإشراف على جاهزية المبنى المدرسي، بما يضمن تحقيق جودة العملية التعليمية بمدارس التربية الخاصة وفقًا للمعايير القومية للتعليم واللوائح المنظمة.</span></p><h3 ><span lang="ar" dir="rtl">المهام الوظيفية</span></h3><h4 ><span lang="ar" dir="rtl">القيادة والإشراف المؤسسي</span></h4><ul><li><p ><span lang="ar" dir="rtl">تطبيق الحوكمة الرشيدة ومبادئ المساءلة والمحاسبة وقواعد الاستخدام الرشيد لموارد المدرسة.</span></p></li><li><p ><span lang="ar" dir="rtl">تحفيز استخدام التكنولوجيا في مجالات التعليم والإدارة.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">عمليات التعليم والتعلم</span></h4><ul><li><p ><span lang="ar" dir="rtl">توزيع خطة الدراسة والمناهج على المختصين.</span></p></li><li><p ><span lang="ar" dir="rtl">تقويم أداء المتعلمين باستخدام الأساليب والأدوات ونظم التقويم المعتمدة.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">ضمان الجودة والاعتماد</span></h4><ul><li><p ><span lang="ar" dir="rtl">المساهمة في إعداد وتنفيذ خطة التحسين المدرسي، خاصة في جوانب التعليم والتعلم.</span></p></li><li><p ><span lang="ar" dir="rtl">تنسيق جهود جميع العاملين بالمدرسة لتحقيق الجودة والحصول على الاعتماد.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">التنمية المهنية</span></h4><ul><li><p ><span lang="ar" dir="rtl">تحفيز المعلمين والأخصائيين على تطوير أدائهم المهني، والمساعدة في توفير فرص التنمية المهنية.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في برامج التنمية المهنية الفنية والقيادية.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">المشاركة المجتمعية</span></h4><ul><li><p ><span lang="ar" dir="rtl">تشجيع المشاركة في أنشطة الفرق والمجموعات واللجان المعنية بتحسين المدرسة.</span></p></li><li><p ><span lang="ar" dir="rtl">تحفيز المبادرات التطوعية التي تسهم في جهود الإصلاح والتطوير داخل المدرسة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الخبرات والجدارات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">استيفاء برامج التنمية المهنية في مجال الإدارة المدرسية وفقًا لما تقرره الأكاديمية المهنية للمعلمين.</span></p></li><li><p ><span lang="ar" dir="rtl">الحصول على شهادة الصلاحية لمزاولة وظائف الإدارة المدرسية.</span></p></li><li><p ><span lang="ar" dir="rtl">الحصول على تقرير تقويم أداء بمرتبة <strong>فوق المتوسط</strong> على الأقل خلال السنتين السابقتين مباشرة.</span></p></li><li><p ><span lang="ar" dir="rtl">استيفاء جميع الشروط والمهام الواردة بالقرار رقم <strong>164 لسنة 2016</strong> وتعديلاته، والقرارات المنظمة لكل وظيفة، والقرار رقم <strong>291 لسنة 2017</strong> المنظم لمدارس التربية الخاصة.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">سنوات الخبرة</span></h3><p ><span lang="ar" dir="rtl">تشغل الوظيفة بالاختيار من بين شاغلي وظيفة <strong>معلم أول (أ)</strong> بأقدمية لا تقل عن <strong>سنتين</strong>، لمدة <strong>سنتين</strong> قابلة للتجديد، على أن يكون المتقدم قد عمل بمدارس التربية الخاصة لمدة لا تقل عن <strong>ثلاث سنوات</strong> وفقًا للإعاقة التي يرغب العمل بها.</span></p>

<h2 ><span lang="ar" dir="rtl">اعلان بنك الجزيرة عن وظيفة&nbsp;موظف مركز الاتصال (Call Center Agent)</span></h2><h2 ><span lang="ar" dir="rtl">الوصف الوظيفي</span></h2><p ><span lang="ar" dir="rtl">يتولى موظف مركز الاتصال مسؤولية التعامل مع المكالمات الواردة والصادرة لخدمة العملاء والإجابة على استفساراتهم ومعالجة طلباتهم وشكاواهم، مع تقديم معلومات دقيقة حول المنتجات والخدمات المصرفية، وضمان تحقيق أعلى مستويات رضا العملاء والالتزام بمعايير الجودة والسياسات الداخلية.</span></p><h2 ><span lang="ar" dir="rtl">المهام والمسؤوليات الرئيسية</span></h2><ul><li><p ><span lang="ar" dir="rtl">استقبال وإجراء المكالمات الهاتفية لمساعدة العملاء في الاستفسارات والطلبات والشكاوى.</span></p></li><li><p ><span lang="ar" dir="rtl">تقديم معلومات دقيقة حول منتجات البنك وخدماته وسياساته وإجراءاته.</span></p></li><li><p ><span lang="ar" dir="rtl">تسجيل وتحديث بيانات العملاء وملاحظاتهم وتفاعلاتهم داخل الأنظمة المعتمدة.</span></p></li><li><p ><span lang="ar" dir="rtl">حل المشكلات والاستفسارات بكفاءة مع المحافظة على الاحترافية وحسن التعامل.</span></p></li><li><p ><span lang="ar" dir="rtl">الترويج لمنتجات وخدمات البنك وتنفيذ عمليات البيع الإضافي (Cross-Selling) عند الحاجة.</span></p></li><li><p ><span lang="ar" dir="rtl">تصعيد الحالات المعقدة إلى الإدارات المختصة لضمان سرعة المعالجة.</span></p></li><li><p ><span lang="ar" dir="rtl">الالتزام بالسياسات والإجراءات الداخلية والمتطلبات التنظيمية المعمول بها.</span></p></li><li><p ><span lang="ar" dir="rtl">تحقيق مؤشرات الأداء الفردية والجماعية المتعلقة بجودة الخدمة وسرعة الاستجابة ورضا العملاء.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">المؤهلات المطلوبة</span></h2><ul><li><p ><span lang="ar" dir="rtl">دبلوم أو بكالوريوس في إدارة الأعمال.</span></p></li><li><p ><span lang="ar" dir="rtl">دبلوم أو بكالوريوس في التسويق.</span></p></li><li><p ><span lang="ar" dir="rtl">أو أي تخصص ذي صلة.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">الخبرات المطلوبة</span></h2><ul><li><p ><span lang="ar" dir="rtl">خبرة من سنة إلى 3 سنوات في مراكز الاتصال أو خدمة العملاء.</span></p></li><li><p ><span lang="ar" dir="rtl">يفضل وجود خبرة سابقة في القطاع المصرفي أو المالي.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">المهارات المطلوبة</span></h2><ul><li><p ><span lang="ar" dir="rtl">مهارات ممتازة في التواصل اللفظي والاستماع الفعال.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على التعامل مع العملاء بطريقة احترافية وودية.</span></p></li><li><p ><span lang="ar" dir="rtl">مهارات قوية في حل المشكلات واتخاذ القرار.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على العمل تحت الضغط والتعامل مع الحالات الصعبة.</span></p></li><li><p ><span lang="ar" dir="rtl">الاهتمام بالتفاصيل والدقة في إدخال البيانات وتحديث السجلات.</span></p></li><li><p ><span lang="ar" dir="rtl">إجادة استخدام برامج Microsoft Office.</span></p></li><li><p ><span lang="ar" dir="rtl">الخبرة في استخدام أنظمة إدارة علاقات العملاء (CRM).</span></p></li><li><p ><span lang="ar" dir="rtl">إجادة اللغة العربية واللغة الإنجليزية تحدثاً وكتابة.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">ملخص الوظيفة</span></h2><ul><li><p ><span lang="ar" dir="rtl"><strong>المسمى الوظيفي:</strong> موظف مركز الاتصال (Call Center Agent)</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>نوع الوظيفة:</strong> دوام كامل</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>المجال:</strong> خدمة العملاء ومراكز الاتصال</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>المؤهل المطلوب:</strong> دبلوم أو بكالوريوس</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>سنوات الخبرة:</strong> 1 - 3 سنوات</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>القطاع المفضل:</strong> البنوك والخدمات المالية</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>اللغات المطلوبة:</strong> العربية والإنجليزية</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>المهارات الأساسية:</strong> خدمة العملاء، التواصل، حل المشكلات، البيع الإضافي، إدارة المكالمات</span></p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments:</p><p>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history</p><p>Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent</p><p>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient</p><p>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust</p><p>What this is NOT</p><ul><li>Not data labeling</li><li>Not prompt engineering</li><li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate</li></ul><p>What we look for</p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p>Why this is hard</p><p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.</p><p>Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.</p><p>How it works</p><ol><li>Apply</li><li>Pass qualification(s)</li><li>Join a project</li><li>Complete tasks</li><li>Get paid</li></ol><p>Effort estimate</p><p>Tasks for this project are estimated to take 20 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.</p><p>Compensation</p><p>Up to $50/hr equivalent , depending on level and pace. Tasks are estimated at ~20 hours each; you set your own schedule.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years in software development</li><li>Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis</li><li>Experience writing tests (functional, integration)</li><li>English proficiency - B2+</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br><br>- Coordinates and assigns Catering Helpers for smooth workflow.<br><br>- Cooperate to meet the operational work demand.<br><br>- Ensures polite and submissive attitude while dealing with the colleagues and the internal customers.<br><br>- Ensure that required equipment in the Section is cleaned as per schedule.<br><br>- Assists Team Leader &amp; supervisor in the withdrawal of items from the Stores as and when required.<br><br>- Take control of the Shift during the absence of the Asst. team leader.<br><br>- Assists the asst. team leader to update and file records on a daily basis.<br><br>- Ensures to follow meals/coffee breaks as per direction of the team leader &amp; supervisor.<br><br>- Ensure against the misuse of any Saudia or Saudia Catering Property.<br><br>- Ensures the preparation of flights YC/Crew or FC, JC Bulk Food as per given instructions, i.e., Catering order, Loading and Packing Plans of the concerned Airlines.<br><br>- Make sure that Hygiene quality standard to be followed during preparation of flights and check production date mark/temperature control etc.<br><br>- Assists the team leader in Planning for Smooth preparation of flights.<br><br>- Ensures that correct equipment is prepared as per requirement for Economy Class on a daily basis.<br><br>- Ensures that up-catering telexes are treated on priority basis and action immediately and according to the requirement.<br><br>- Coordinates with other departments (Kc/Kb) regarding Salad and Dessert requirement for daily operation.<br><br>- Ensures that any deviation during the preparation of flights are reported to the team leader/Supervisor on duty.<br><br>- Ensures that correct label is placed for each flight as per Packing Plan and print the label on computer label printing machine.<br><br>- Ensures that all flights are well organized and stored in Cold Room after preparation.<br><br>- Ensures all expiry dates to be checked properly.<br><br></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> High school or equivalent </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<b>انضم إلى فريقنا كمدير مدرسة – قسم البنين</b><br>تعلن مـدارس رؤية الدولية رائدة تقدم برنامج البكالوريا الدولية (IB) في الخبر عن توفر شاغر وظيفي بمسمى مدير مدرسة – قسم البنين. نحن نبحث عن فرد متميز يتسم بالشغف والالتزام تجاه التعليم ليكون جزءاً من فريقنا.<br><br><b>? المهام الوظيفية:</b><ul><li>الإشراف على العمليات الأكاديمية والإدارية لقسم البنين.</li><li>قيادة وتطوير الكادر التعليمي والإداري.</li><li>ضمان جودة التدريس وتحسين مخرجات التعلم.</li><li>متابعة تنفيذ المناهج وعمليات التقييم.</li><li>تطبيق السياسات واللوائح التعليمية المعتمدة.</li><li>تعزيز بيئة تعليمية إيجابية ومحفزة.</li><li>بناء علاقات فعالة مع الطلاب وأولياء الأمور.</li></ul><br><b>? المتطلبات:</b><ul><li>سعودي الجنسية (شرط أساسي).</li><li>خبرة سابقة في المجال التعليمي (يفضل في مدارس أهلية أو دولية).</li><li>خبرة في الإدارة المدرسية أو الإشراف التربوي.</li><li>مهارات قيادية عالية وقدرة على إدارة الفرق.</li><li>القدرة على تطوير وتحسين الأداء الأكاديمي.</li><li>مهارات تواصل ممتازة.</li><li>الإلمام بالأنظمة التعليمية في المملكة.</li><li>الخبرة في برامج IB تعتبر ميزة إضافية.</li></ul>

<b>انضم إلى فريقنا كمدير مدرسة – قسم البنين</b><br>تعلن مـدارس رؤية الدولية رائدة تقدم برنامج البكالوريا الدولية (IB) في الخبر عن توفر شاغر وظيفي بمسمى مدير مدرسة – قسم البنين. نحن نبحث عن فرد متميز يتسم بالشغف والالتزام تجاه التعليم ليكون جزءاً من فريقنا.<br><br><b>? المهام الوظيفية:</b><ul><li>الإشراف على العمليات الأكاديمية والإدارية لقسم البنين.</li><li>قيادة وتطوير الكادر التعليمي والإداري.</li><li>ضمان جودة التدريس وتحسين مخرجات التعلم.</li><li>متابعة تنفيذ المناهج وعمليات التقييم.</li><li>تطبيق السياسات واللوائح التعليمية المعتمدة.</li><li>تعزيز بيئة تعليمية إيجابية ومحفزة.</li><li>بناء علاقات فعالة مع الطلاب وأولياء الأمور.</li></ul><br><b>? المتطلبات:</b><ul><li>سعودي الجنسية (شرط أساسي).</li><li>خبرة سابقة في المجال التعليمي (يفضل في مدارس أهلية أو دولية).</li><li>خبرة في الإدارة المدرسية أو الإشراف التربوي.</li><li>مهارات قيادية عالية وقدرة على إدارة الفرق.</li><li>القدرة على تطوير وتحسين الأداء الأكاديمي.</li><li>مهارات تواصل ممتازة.</li><li>الإلمام بالأنظمة التعليمية في المملكة.</li><li>الخبرة في برامج IB تعتبر ميزة إضافية.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><b>The Role of the Core Agent:</b><br><p>As a <b>Core Agent</b> at Four Seasons Red Sea, you will be the key connection between our guests and the hotel’s services, ensuring that every interaction is handled with care, professionalism, and efficiency. Whether managing guest inquiries, coordinating reservations, or assisting with service requests, your role is central to creating a seamless and memorable experience.</p><br><br><p>By anticipating guest needs and delivering thoughtful, personalized service, you help uphold the Four Seasons reputation for excellence — turning ordinary moments into extraordinary memories.</p><br><br><br><b>Knowledge and Skills</b><ul><li><p>Proficiency in written, spoken, and reading <b>English and Arabic</b>.</p><br><br></li><li><p>Previous <b>hotel or call center experience</b> preferred.</p><br><br></li><li><p>Strong <b>communication and multitasking skills</b>.</p><br><br></li><li><p>Familiarity with hotel systems and reservations software is an advantage.</p><br><br></li><li><p><b>Locals only</b>, as per Saudi Labor Law.</p><br><br></li></ul><br><b>What to Expect</b><ul><li><p>Competitive basic salary.</p><br><br></li><li><p>Competitive live-out allowance.</p><br><br></li><li><p>Travel allowance, if applicable.</p><br><br></li><li><p>30 days of annual vacation.</p><br><br></li><li><p>10 public holidays per year.</p><br><br></li><li><p>Complimentary employee meals.</p><br><br></li><li><p>Medical insurance.</p><br><br></li><li><p>Life insurance.</p><br><br></li><li><p>Employee Assistance Program.</p><br><br></li><li><p>Worldwide complimentary room nights at Four Seasons hotels.</p><br><br></li><li><p>Laundry/dry cleaning services for work attire.</p><br><br></li><li><p>Opportunities for growth and development.</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span><span>The Reservation Agent is responsible for </span>providing the highest level of service to promote customer satisfaction while optimizing booking opportunities. To undertake other duties and responsibilities as required by Management. As well as handling telephone sales and taking reservations for all Food and Beverage outlets.&nbsp;</span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>As a Reservation Agent, we rely on you to,</span></span></span></u></strong></span></span></p><br><br> <br> <br> <ul> <li><span><span><span>To “master” the room product in terms of layout, physical attribute, benefits, amenities, etc. To effectively differentiate room types to match the right product with specific guest needs.&nbsp;</span></span></span></li> <li><span><span><span><span>To be fully conversant with the hotel’s rate structure particularly on public rate offers. To highlight the ‘unique perceived value(s)’ of an offer during the selling process.&nbsp;</span></span></span></span></li> <li><span><span><span><span>To be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers.&nbsp;</span></span></span></span></li> <li><span><span><span><span>To keep well-informed of changes or new developments in the hotel product.&nbsp;</span></span></span></span></li> <li><span><span><span>To reflect the Shangri–La philosophy by providing a high quality of service to our customers by adopting a positive attitude and keeping the team spirit at highest level.&nbsp;</span></span></span></li> <li><span><span><span>To handle incoming reservation requests/correspondence, confirming or regretting based on ARI (Availability, Rates &amp; Inventory) strategy in place. To always provide prompt turn-around response.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span>At least 1 year working experience in a hotel </span></span></span></span></li> <li><span><span><span><span><span>Ability to work long hours and in different shifts.</span></span></span></span></span></li> <li><span><span><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></span></span></li> <li><span><span><span><span><span>Computer Knowledge in Microsoft programs, such as Excel and Word.</span></span></span></span></span></li> <li><span><span><span><span><span>Attention to details.</span></span></span></span></span></li> <li><span><span><span><span><span>A passion for delivering great customer service.</span></span></span></span></span></li> <li><span><span><span><span><span>A professional telephone manner and excellent communication skills.</span></span></span></span></span></li> <li><span><span><span><span><span>Administration and organizational skills.</span></span></span></span></span></li> <li><span><span><span><span><span>Intermediate computer proficiency.</span></span></span></span></span></li> <li><span><span><span><span><span>Collegiate-level degree.</span></span></span></span></span></li> <li><span><span><span><span><span>Flexibility in covering the shifts.</span></span></span></span></span></li> <li><span><span><span><span><span>Very good communication skills (Arabic and English).</span></span></span></span></span></li> <li><span><span><span><span><span>Previous experience in a Reservations environment is a plus.</span></span></span></span></span></li> <li><span><span><span><span><span>Team player </span></span></span></span></span></li> <li><span><span><span><span><span>Work with other departments to ensure that all customer needs are met.</span></span></span></span></span></li> </ul> <br> <br> <p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br> <br> <ul> <li><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></li> <li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></li> <li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></li> <li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li> </ul> <br> <p><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></p><br><br> <p><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></p><br><br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p> <h4>The Role of the Concierge Agent</h4> <p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p> <h4>Four Seasons Hotel Riyadh</h4> <p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p> <p>Area of responsibility is Concierge.</p> <h4>Food & Beverage</h4> <p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p> <p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p> <h4>SPA and Wellness</h4> <p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p> <h4>Knowledge and Skills</h4> <p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p> <ul> <li>1 year of front office or related work experience is preferred.</li> <li>Previous experience with Opera PMS preferred.</li> <li>Ability to quickly and positively establish rapport is required.</li> <li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li> <li>Strong command of the English language, both written and oral are required.</li> <li>Excellent commitment to service and teamwork.</li> <li>Ability to obtain a clean criminal record check.</li> <li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li> <li>Great attention to detail and the ability to work in a fast-paced environment.</li> <li>On the job training is provided.</li> </ul> <h4>What to Expect:</h4> <ul> <li>Competitive net salary in a tax-free environment.</li> <li>Competitive housing allowance.</li> <li>Transportation allowance.</li> <li>21 days’ vacation.</li> <li>10 days public holidays per year.</li> <li>Paid home leave tickets.</li> <li>Complimentary employee meals.</li> <li>Medical insurance.</li> <li>Life insurance.</li> <li>Employee assistance program.</li> <li>Worldwide complimentary room nights with Four Seasons.</li> <li>Laundry/dry cleaning provided for work attire.</li> <li>Growth and development opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.</p><br><br>Job Description<br><br><p>We are seeking a professional and customer-focused Reservations Agent to join our team in Jeddah, Saudi Arabia. As a Reservations Agent, you will play a crucial role in ensuring guest satisfaction by managing bookings, providing information about our hotel services, and maximizing revenue through effective sales techniques.</p><br><ul><li>Handle incoming reservations via phone, email, and online booking systems, ensuring accuracy and timeliness</li><li>Provide detailed information about hotel accommodations, rates, packages, and special offers to potential guests</li><li>Utilize up-selling techniques to maximize room revenue and promote hotel services</li><li>Enter and maintain reservation data in the property management system (PMS) with a high level of accuracy</li><li>Follow up on guest requests and inquiries within 24 hours of receipt</li><li>Assist with group bookings and manage allotments as directed by management</li><li>Collaborate with other departments to ensure smooth guest experiences from reservation to check-out</li><li>Monitor and update hotel availability to optimize occupancy rates</li><li>Prepare daily reports on reservations, cancellations, and modifications</li><li>Maintain knowledge of local attractions and events to assist guests with inquiries</li><li>Adhere to hotel policies and procedures, ensuring compliance with industry standards</li><li>Participate in regular training sessions to stay updated on new offerings and reservation techniques</li></ul><br>Qualifications<br><br><ul><li>Vocational Certificate in Hotel Management, Business Administration, or Bachelor's degree in Hotel Administration, Business Administration, or equivalent</li><li>Minimum of 1 year of experience in a similar role, or 6 months of experience in reservations or front office operations</li><li>Proficiency in Microsoft Office suite and property management systems (e.g., OPERA)</li><li>Excellent communication skills in English, both written and verbal</li><li>Strong customer service orientation with the ability to interact professionally with guests, employees, and third parties</li><li>Detail-oriented with a high level of accuracy in data entry and information management</li><li>Ability to multi-task and work efficiently in a fast-paced environment</li><li>Flexible schedule, including availability to work evenings, weekends, and holidays as required</li><li>Knowledge of hospitality industry standards and best practices</li><li>Demonstrated sales skills and ability to up-sell hotel services</li><li>Ability to remain calm and professional under pressure</li><li>Cultural sensitivity and adaptability to work in a diverse environment</li></ul><br>Additional Information<br><br><ul><li>Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.</p><p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>