وظائف البيع بالتجزئة - جدة السعودية

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary The Retail Sales Manager drives multi-showroom revenue growth and elevates the customer experience across Sealy s premium sleep galleries in the MENA region. You will oversee showroom operations, lead high-performing teams of Sleep Consultants, and implement local sales strategies to maximize profitability. This leadership role ensures that our retail presence flawlessly represents Sealy's global reputation for sleep wellness and premium product innovations.</p><p>Key Responsibilities</p><p>Leadership &amp; Team Development</p><ul><li>Manage and supervise showroom sales teams, providing ongoing coaching and performance evaluations to exceed monthly targets.</li><li>Recruit and onboard specialized Retail Sales Representatives, transforming them into expert "Sleep Consultants".</li><li>Foster a performance-driven culture focused on elite, consultative selling and sleep-health education.</li></ul><p>Showroom Operations &amp; Visual Merchandising</p><ul><li>Maintain high-end visual appeal across showrooms, ensuring correct representation of premium lines like Posturepedic and Crown Jewels.</li><li>Optimize inventory management and stock planning in coordination with our state-of-the-art production facility in Jeddah.</li><li>Oversee point-of-sale (POS) systems , accurate transaction processing, financial auditing, and white-glove home delivery coordination.</li></ul><p>Strategy &amp; Revenue Growth</p><ul><li>Develop regional sales plans and traffic-driving initiatives to hit company goals across the MENA region.</li><li>Monitor performance metrics (KPIs) , using sales data and analytics to adjust strategies and maximize retail floor conversion.</li><li>Conduct market research and track competitor promotions to identify new bedding market opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Marketing, or a related field; a Master's degree is highly preferred.</li><li>Minimum of 5 to 8 years of retail management experience, ideally within luxury furniture, premium bedding, or high-end consumer goods.</li><li>Proven success in meeting retail revenue goals, scaling sales operations, and managing premium showrooms.</li><li>Native-level fluency in Arabic and excellent professional proficiency in English are required for regional market interaction.</li><li>Strong negotiation, team motivation, corporate risk management, and data-driven decision-making capabilities.</li><li>Willingness to work flexible retail shifts, including weekends, to support store operations during high-traffic promotional periods.</li><li>Male, 30 to 40 years of age</li><li>Required to apply: Saudi, Lebanese, or Yemeni national</li><li>Private Health Insurance</li><li>Training &amp; Development</li><li>Performance Bonus</li></ul><p></p></section>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Visual Merchandiser is responsible for organising and deploying high quality visual merchandising strategies across stores. Our Visual Merchandiser is also responsible for coaching the store based VMs, as well as ensuring consistency of standards.</p> <h4>What you’ll need to succeed</h4> <ul> <li>Implement high-quality visual merchandising strategy and presentations through seasonal event calendar and brand guidelines.</li> <li>Coach and build strong relations with in-store VM teams (if applicable) and frontline team, so that they can help maintain display.</li> <li>Measure the impact of merchandising action plans and issue weekly report to the regional team/VM Manager (if applicable) with photographs, comments and measurements of sales impact.</li> <li>Follow and implement brand seasonal VM guidelines.</li> <li>Help prepare and invite in-store VM team to brand training events and workshops.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

Director of Retail – Fashion About the Role We are seeking an accomplished Director of Retail – Fashion to lead the retail business across multiple brands and store formats. The role is responsible for driving sales growth, enhancing customer experience, maximizing store productivity, and ensuring the successful execution of retail strategies across all locations. The ideal candidate will possess extensive fashion retail leadership experience, a strong commercial mindset, and a proven track record of delivering sustainable growth through effective retail management and operational excellence. Key Responsibilities Retail Strategy & Business Growth Develop and implement retail strategies aligned with the organization's business objectives. Drive revenue growth, market expansion, and overall retail performance. Identify new opportunities to improve sales, profitability, and customer engagement. Lead the execution of seasonal trading plans, promotional campaigns, and commercial initiatives. Sales Performance Management Own and deliver retail sales, profitability, and productivity targets. Monitor key retail performance indicators and implement action plans to improve results. Analyze sales trends, customer behavior, and market dynamics to support business decisions. Ensure consistent achievement of sales budgets across all stores. Store Network Leadership Oversee the performance of all retail stores and regional management teams. Ensure operational consistency and adherence to brand standards across all locations. Drive store productivity, conversion rates, average transaction value, and customer retention. Support store openings, relocations, renovations, and expansion projects. Customer Experience & Brand Excellence Champion a customer-centric culture throughout the retail organization. Ensure exceptional service standards and brand presentation across all stores. Monitor customer feedback and implement initiatives to enhance satisfaction and loyalty. Collaborate with marketing teams to strengthen brand awareness and customer engagement. Team Leadership & Talent Development Lead, mentor, and develop regional managers, area managers, and store leadership teams. Foster a high-performance culture focused on accountability, collaboration, and results. Support talent management, succession planning, and leadership development initiatives. Ensure workforce planning aligns with business growth requirements. Merchandising & Commercial Execution Partner closely with merchandising and buying teams to optimize product assortment and availability. Ensure effective execution of visual merchandising standards and promotional activities. Monitor stock performance and support inventory optimization initiatives. Financial & Governance Management Manage retail budgets and ensure effective cost control measures. Monitor store profitability and operational efficiency. Ensure compliance with company policies, health and safety regulations, and retail governance standards. Present regular performance updates and strategic recommendations to executive leadership. Qualifications & Experience Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field. MBA or relevant postgraduate qualification is preferred. Minimum 12–15 years of experience in retail management, including at least 5 years in a senior retail leadership role. Proven experience managing large-scale fashion retail operations and multi-store networks. Strong understanding of fashion retail trends, customer behavior, merchandising, and commercial performance management. Experience leading large teams within a dynamic retail environment. Key Competencies Retail Leadership Commercial & Sales Management Strategic Planning Fashion Retail Expertise Customer Experience Excellence Financial Acumen Business Development Performance Management Stakeholder Management Team Leadership & Coaching Change Management Data Analytics & Decision Making Success Measures Achievement of sales and profitability targets. Growth in customer traffic, conversion, and average basket value. Improved store productivity and operational efficiency. Enhanced customer satisfaction and brand loyalty. Successful execution of retail expansion and growth initiatives. Development of high-performing retail leadership teams.

Retail & Commercial Head | Saudi Arabia<br>What This Role Is About Our client is looking for a Retail & Commercial Director (Acting GM) to lead and oversee the overall retail and commercial operations of the business, driving growth, profitability, and operational excellence.<br>This role will be responsible for managing end-to-end retail performance, including store operations, commercial strategy, and omnichannel growth.<br>You will lead P&L ownership, oversee multi-store operations, and ensure strong execution across retail, e-commerce, and brand partnerships.<br>You will also play a key role in driving merchandising strategy, inventory optimisation, vendor negotiations, and building strong commercial partnerships to support business expansion.<br>Must-Have Requirements <br>These are must-haves. Candidates who do not meet all of the below cannot be considered.<br>10 to 15 years of RECENT experience in retail business (Non-food only), including strong progression into senior retail leadership roles5+ years currently leading a retail business unit is a must Recent experience in beauty, fragrance, luxury, fashion, gifting, or premium lifestyle retail is non-negotiable Proven experience with full P&L ownership Strong experience in multi-store operations management Experience in e-commerce and omnichannel retail Strong exposure to brand partnerships and vendor negotiations Experience in inventory management and merchandising strategy Fluency in Arabic is a Must<br>This is a high-impact leadership role for a commercially driven retail executive to shape and scale a growing retail business in Saudi Arabia.

Eram Talent, a leading talent acquisition company, is seeking an experienced Hospitality & Retail Services Coordinator. The Hospitality & Retail Coordinator supports the effective coordination and execution of daily operations across hospitality, retail, and catering services. This role involves managing service quality, ensuring compliance with safety and contractual standards, and enhancing customer satisfaction. The coordinator works closely with service providers, internal teams, and stakeholders to deliver seamless operations and implement service improvements. Coordinate daily operations for hospitality, retail, and catering services to ensure seamless service delivery. Support the execution of marketing and promotional strategies for retail outlets and catering services. Assist in developing and implementing plans for retail merchandising, catering menus, and service enhancements. Liaise with service providers to maintain high standards in hospitality, retail, and catering operations. Monitor compliance with health, safety, and hygiene standards across all service areas. Assist in preparing and managing service contracts and lease agreements for retail and catering vendors. Organize and support community events, pop-up shops, and catering services to enrich the KAUST experience. Conduct regular inspections of retail, hospitality, and catering facilities to ensure quality and compliance. Gather and analyze customer feedback to identify areas for improvement. Coordinate retail and catering services for the university. Manage inventory tracking and stock level optimization for retail and catering supplies. Assist in budget monitoring and cost control for hospitality, retail, and catering operations. Provide operational support for future retail and hospitality developments. <br><br>Requirements<br><br>Bachelor's degree in Hospitality Management, Business Administration, Retail Management, or related field. Minimum of 3-5 years of relevant operational experience in hospitality, retail, or catering industries with experience in HSE. Strong organizational and multitasking abilities. Proficiency in Microsoft Office and service management systems. Excellent communication skills in Arabic and English (spoken and written). Customer service orientation with the ability to collaborate across teams. Problem-solving skills and adaptability in dynamic environments. Financial and contract management understanding.

Job Title - Business Analyst Department - Retail Planning Reports To- Planning Director<br><br>Purpose- Retail analytics, reporting, dashboards and commercial insights.<br><br>Key Responsibilities Develop, maintain, and enhance retail planning reports. Automate recurring reports to improve efficiency. Ensure timely delivery of daily, weekly, and monthly MIS. Standardize reporting across brands and markets. Maintain report documentation and user guides. Develop and maintain interactive dashboards using: Power BI, Excel, Power Query, SQLPreparing historical sales analysis, forecast data sets, seasonality trends, support demand planning Ensure Data Quality Management: Product Master accuracy, store master accuracy, data integrity, Inventory Data consistency, promotional data validation, Data reconciliation.<br>KPIsReporting Business Support Data Management Automation Rate Executive Report Timeliness<br>Competencies Commercial Acumen Analytical Thinking Communication Decision Making Attention to Details Data Visualization ERP systems (SAP, Oracle, Microsoft Dynamics, etc.)<br>Qualifications Bachelor's degree. Relevant retail planning experience appropriate to role level. Advanced Excel required; Power BI and ERP experience preferred. Familiarity with retail planning and merchandise planning processes.

Location - Riyadh, with frequent travel to other cities<br>Role Purpose The Retail Manager is responsible for the overall performance, execution quality, and operational coordination of the retail store network, with direct reporting lines from store managers and store teams. The role focuses on driving sales performance through KPI tracking, operational discipline, strong field presence, and consistent execution, within a luxury fragrance retail environment. This is a hands-on, performance-driven role for someone passionate about retail, people, and fragrances, who thrives in a fast-paced, fast-growing organization.<br>Key Responsibilities Retail Performance & KPI Ownership Full ownership of retail performance across all reporting stores Track, analyze, and manage retail KPIs (sales, conversion, ATV, UPT, productivity, profitability) Drive achievement of sales and performance targets Ensure performance data is translated into clear actions and measurable improvements Conduct regular performance reviews with store managers Be strongly motivated by results and continuous improvement<br>Store Leadership & Reporting Line Management Act as the direct manager for store managers and store teams Ensure clear communication of objectives, priorities, and expectations Monitor store-level execution, discipline, and performance Address performance gaps in a factual, structured, and solution-oriented manner Support recruitment, onboarding, and performance management in coordination with HR<br>Store Operations & Network Coordination Coordinate and oversee the operations of existing stores Ensure stores are consistently ready for business Identify operational issues and implement practical solutions Ensure compliance with company procedures, mall rules, and brand standards Follow up on maintenance, repairs, and operational needs<br>Field Presence & Store Visits Maintain a strong field presence with regular store visits in Riyadh and other regions Evaluate stores on performance, execution, merchandising, and overall condition Provide clear, documented follow-up actions after each visit Go the extra mile to support stores when required<br>Merchandising & Luxury Execution Ensure merchandising execution reflects luxury positioning and brand standards Monitor displays, testers, POSM, and product presentation Ensure strong attention to detail in visual execution Coordinate with brand partners on launches and merchandising updates Ensure merchandising supports commercial performance<br>New Store Openings & Expansion Participate actively in new store openings Support operational preparation, staffing, and execution Ensure smooth opening and post-opening stabilization Contribute to network expansion initiatives<br>Profile & Mindset Strong passion for retail, people, luxury, and fragrances Performance-driven, data-driven, and factual Pro-active, nimble, and solution-oriented Detail-oriented with strong execution discipline Comfortable managing multiple stores and priorities Adaptable to a fast-paced, fast-growing retail environment Hands-on leader with strong field presence<br>Education, Experience & Background Bachelor’s degree in Business, Management, Marketing, Retail Management, or related field Equivalent professional experience in retail management will be considered Proven experience managing retail stores with direct reporting lines Multi-store retail management experience preferred Experience in luxury, premium, or fragrance retail is a strong advantage Strong understanding of retail KPIs and operational performance Willingness to travel frequently as part of the role<br>What We Offer A key leadership role in a rapidly growing retail network Direct impact on performance, execution, and expansion Exposure to luxury brands and fragrances Dynamic environment with strong growth opportunities

Company Description Alshiaka is a leading Saudi brand specializing in traditional and contemporary thobes, rooted in Arabic culture and heritage. Originating from Donia Alaswaf in Taif, the company evolved from offering high-end men’s fabrics to producing ready-made thobes that blend classic tailoring with modern design. Alshiaka’s portfolio includes the classic Saudi thobe line, the youthful Re Thobe brand, and the Zakhrafat line featuring embroidered and culturally inspired designs. The premium Alshiaka brand focuses on high-quality fabrics and precise craftsmanship to meet diverse customer preferences across Saudi Arabia. The organization continues to grow and innovate, offering opportunities for talent to contribute to its expanding retail presence and digital transformation.<br>Job Summary We are looking for an experienced Oracle Retail Xstore Technical Consultant to implement, customize, integrate, and support Oracle Retail Xstore solutions. The role involves working with business users, technical teams, and third-party vendors to deliver reliable retail POS solutions. Key Responsibilities· Implement, configure, and customize Oracle Retail Xstore POS.· Develop technical solutions using Java and Oracle Xstore frameworks.· Integrate Xstore with Xenviroment, Xoffice, ORCE, Order Broker, EFTLink, ERP, and third-party systems.· Support payment gateway and POS hardware integrations.· Configure Xoffice, Xadmin, Xcenter, replication, RTLog, and deployment environments.· Provide production support, troubleshooting, bug fixes, and performance improvements.· Prepare technical documentation and support testing, UAT, and go-live activities.· Collaborate with business users and technical teams to deliver project requirements. Required Qualifications· Bachelor’s degree in computer science, Information Technology, or related field.· 5+ years of experience with Oracle Retail Xstore.· Strong experience in Oracle Retail implementation and support. Required Skills· Oracle Xstore POS, Xoffice, Xadmin, Xcenter· Oracle Customer Engagement (ORCE)· ERP & Order Broker integration· EFTLink & payment integration· Java, Spring, REST/SOAP Web Services· Oracle Database, MySQL, SQL· Apache Tomcat, Web Logic· SVN/Git, Jenkins/Hudson· Linux & Windows Preferred Skills· Multi-country retail implementations· Loyalty and Gift Card solutions· POS hardware integration· Retail production support and troubleshooting

The Retail Operations Manager is responsible for overseeing the day-to-day operations and commercial performance of the retail business. The role ensures efficient store operations, excellent customer service, effective inventory management, achievement of sales targets, and compliance with company policies and standards.<br>The position will lead the retail team, optimize operational processes, monitor sales and stock performance, and identify opportunities to improve revenue, profitability, and customer experience.<br>Key Responsibilities1. Retail Operations Manage and oversee daily retail operations to ensure smooth and efficient store performance. Ensure all retail activities are conducted in accordance with company policies, procedures, and operational standards. Develop and implement operational procedures to improve efficiency and productivity. Ensure the retail area is well organized, properly stocked, and presented to a high standard. Monitor opening, closing, cash handling, and daily operational procedures.2. Sales & Commercial Performance Develop and implement strategies to achieve sales and profitability targets. Monitor daily, weekly, and monthly sales performance and identify areas for improvement. Analyze sales trends, customer behavior, and product performance. Develop promotional activities and sales initiatives in coordination with the Marketing team. Identify opportunities to increase revenue through upselling, cross-selling, promotions, and new product offerings. Prepare regular sales and performance reports for management.3. Inventory & Stock Management Oversee inventory management, stock availability, and replenishment. Maintain appropriate stock levels based on sales trends and business requirements. Monitor stock movements, transfers, damages, returns, and shrinkage. Conduct and oversee regular stock counts and inventory audits. Coordinate with suppliers and the procurement team regarding orders, deliveries, and product availability. Identify slow-moving and obsolete stock and recommend appropriate actions.4. Team Management Lead, supervise, and motivate the retail team to achieve operational and sales objectives. Set clear performance expectations and monitor individual and team KPIs. Prepare staff schedules and ensure adequate staffing coverage. Conduct regular team meetings and provide coaching and development. Support recruitment, onboarding, training, and performance evaluations of retail employees. Ensure employees maintain high standards of customer service and professional conduct.5. Customer Experience Ensure customers receive a high-quality and consistent shopping experience. Monitor customer feedback and resolve complaints or service issues promptly. Identify opportunities to improve the customer journey and overall retail experience. Ensure products, displays, pricing, and promotions are accurately presented.6. Visual Merchandising & Store Standards Ensure products are displayed attractively and according to company guidelines. Maintain appropriate product placement, pricing, signage, and promotional displays. Work with Marketing and Commercial teams on seasonal campaigns and promotional activities. Ensure the retail environment is clean, organized, safe, and visually appealing.7. Financial & Administrative Responsibilities Monitor retail revenue, expenses, margins, and profitability. Control operational costs while maintaining service and quality standards. Monitor cash reconciliation and ensure proper handling of payments. Review and approve operational documentation in accordance with company procedures. Support budgeting and forecasting activities for the retail operation.8. Compliance & Risk Management Ensure compliance with company policies, health and safety requirements, and applicable regulations. Maintain accurate operational and inventory records. Identify operational risks and implement corrective actions. Ensure appropriate procedures are followed for cash handling, stock control, and loss prevention.<br><br>Qualifications Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. Professional certification in Retail Management or Operations is an advantage.<br>Experience Minimum 5–7 years of experience in retail operations, with at least 2–3 years in a managerial or supervisory role. Experience managing retail teams and multi-category product operations. Strong experience in sales, inventory management, customer service, and operational planning. Experience in sports, fitness, leisure, lifestyle, or hospitality retail is preferred.<br>Skills & Competencies Strong leadership and people-management skills. Excellent sales and commercial awareness. Strong inventory and stock management knowledge. Excellent customer service skills. Strong analytical and problem-solving abilities. Good financial and budgeting skills. Excellent communication and negotiation skills. Ability to manage multiple priorities in a fast-paced environment. Strong knowledge of MS Office, particularly Excel. Experience with POS and inventory management systems. Strong organizational and time-management skills. Ability to work flexible hours, including weekends and holidays when required.<br>Languages Arabic: Preferred English: Fluent / Professional proficiency<br>Working Conditions The role is primarily based within the retail facility and requires regular interaction with customers, employees, suppliers, and management. Flexible working hours, including evenings, weekends, and public holidays, may be required based on business needs.

✨ We're currently hiring an Associate - Retail Support Operations (RSO) for a leading client based at Jeddah Airport. ✈️<br>This role is ideal for candidates with experience in retail operations, inventory control, stock replenishment, and visual merchandising. You will play a key role in ensuring product availability, maintaining inventory accuracy, executing replenishment activities, and upholding visual merchandising standards across retail operations. ⭐If you're detail-oriented, organized, and thrive in a fast-paced retail environment, we'd love to hear from you! ????.<br>Key Responsibilities: <br>1- Visual Merchandising Execute visual merchandising guidelines and planograms. Set up and maintain promotional, seasonal, and product launch displays. Ensure accurate pricing, ticketing, and signage. Conduct daily floor checks to maintain display standards. 2- Replenishment & Stock Availability Perform daily replenishment from stockroom to sales floor. Maintain agreed minimum and maximum stock levels. Monitor fast-moving and slow-moving items. Coordinate with warehouse teams for stock transfers and urgent replenishments. 3- Inventory Control Conduct daily, weekly, and cycle stock counts. Investigate stock discrepancies and variances. Support inventory audits and reconciliation activities. Maintain accurate inventory records within POS and inventory systems. 4- Compliance & Reporting Follow company operational, safety, and security standards. Adhere to airport retail regulations. Prepare stock availability and inventory reports. Support inventory accuracy and shrinkage control initiatives. <br>Requirements:<br>1- Education High School Diploma or equivalent. Bachelor's degree is preferred.2- Experience1 to 2 years of experience in:Retail Operations Merchandising Stock Control Inventory Management Experience in duty-free, airport retail, supermarket, hypermarket, or high-volume retail environments is an advantage.3- Skills Inventory Management Stock Control Replenishment Planning Visual Merchandising Planogram Execution Inventory Audits Cycle Counting POS Systems ERP Systems Microsoft Excel Attention to Detail Problem Solving Teamwork Time Management4- Languages Fluent English (Required) Arabic (Preferred)

The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous

Role Summary We are looking for a customer-focused Retail Sales Associate – Cosmetics to join our team in Riyadh. This role combines retail sales, customer service, and day-to-day store operations within a fast-paced cosmetics environment. The successful candidate should enjoy interacting with customers, maintaining high presentation standards, and supporting smooth store operations. We are looking for someone proactive, dependable, and comfortable handling multiple responsibilities in a dynamic retail environment.<br>Main Responsibilities Customer Engagement & Sales Welcome and assist customers throughout their shopping experience Assist customers in selecting beauty and cosmetic products that suit their needs Explain product features, usage, and benefits confidently Contribute to achieving store sales objectives and performance goals Maintain professional and positive customer relationships Retail & Store Coordination Process purchases and handle POS transactions accurately Assist with stock replenishment, inventory checks, and product organization Ensure shelves, testers, and displays are properly maintained Support overall cleanliness and visual presentation of the store Support daily retail operations and overall store efficiency Brand & Promotional Support Participate in promotional activities and in-store campaigns Assist with basic social media or marketing-related tasks when required Stay informed about new product launches and beauty trends Uphold brand image and professionalism at all times<br>Candidate Requirements Bachelor’s degree required Previous experience in retail sales or customer service preferred Experience in beauty, skincare, or cosmetics is an advantage Arabic speaker with good English communication skills Strong interpersonal and customer service skills Professional, confident, and customer-oriented personality Ability to multitask in a fast-paced retail environment Reliable, punctual, and detail-oriented Comfortable working independently and within a team Flexible with shift schedules Immediate availability is preferred<br>Preferred Skills Familiarity with beauty or cosmetic products Basic knowledge of makeup application and skincare products Experience using POS systems and basic computer applications<br>Benefits Competitive salary package Career growth and development opportunities Exposure to an international cosmetics brand Supportive and professional working environment

???? Job Opportunity | Retail_Sales_Promoter – #KSA <br>Are you passionate about sales, smartphones, and customer engagement? Join our team as a Retail Sales Promoter and be part of an exciting retail environment!<br>???? Location: Saudi Arabia ( #Riyadh - #Khobar - #Dammam - #Jeddah ) ???? Working Hours: Weekends Only (4:00 PM – 11:00 PM)<br>Key Responsibilities:<br>✅ Promote and sell certified refurbished smartphones.✅ Explain product features, grading standards, warranty, and certification process.✅ Engage with walk-in customers and demonstrate devices.✅ Achieve monthly sales targets and KPIs.✅ Maintain product displays and merchandising standards.✅ Gather customer feedback and market insights.✅ Submit daily and weekly sales reports.<br>Requirements:✔ Nat#ion#ality : S#a#u#d#i ✔ Previous experience in retail sales, preferably consumer electronics.✔ Strong communication and sales skills.✔ Fluent in Arabic and English.✔ Good knowledge of smartphones, tablets, and technology products.✔ Customer-focused with a proactive attitude.<br>Salary : 2000 to 2300 <br>???? Interested candidates can send their CV to:mohamed.saber@sisglobal.net

We are seeking an experienced Regional Retail Sales Manager to lead the operations and commercial performance of retail stores across the assigned region. The role will be responsible for achieving sales targets, improving market share, ensuring excellent customer experience, and maintaining operational excellence across stores, warehouses, and regional facilities.<br>Key Responsibilities:Lead and manage retail operations across all stores within the assigned region. Develop regional sales plans, targets, and action plans, and monitor achievement against objectives. Ensure implementation of company policies, procedures, standards, and operational guidelines across the region. Supervise regional teams, area managers, store managers, and store employees from both sales and administrative perspectives. Monitor daily store performance and take corrective actions to achieve sales, service, and operational targets. Review stock availability, high-stock items, slow-moving products, and inventory requirements in coordination with Supply Chain Planning. Participate in seasonal planning, campaign preparation, and sales readiness activities. Recommend new store locations and coordinate with leasing and relevant departments on expansion opportunities. Evaluate store performance periodically and provide recommendations regarding underperforming or loss-making stores. Support workforce planning, hiring, replacement plans, interviews, and staffing requirements within the region. Coordinate training programs to improve sales performance, customer service, and team capability. Monitor and evaluate marketing and promotional campaigns within the region and provide recommendations. Analyze competitor activities and propose initiatives to increase market share. Ensure effective cost control, profitability improvement, and protection of company assets. Maintain strong representation of the brand across all stores, events, and external interactions. Ensure compliance with official documentation and regulatory requirements related to store operations.<br>Requirements:Bachelor’s degree in Marketing, Business Administration, or a related field. Minimum of 7 years of experience in retail sales or retail operations. Strong experience managing multiple stores, sales teams, and regional operations. Good understanding of sales planning, inventory coordination, customer service, and store performance management. Strong leadership, communication, problem-solving, and people management skills. Good knowledge of Microsoft Office applications. Proficiency in English is preferred.

Company Description ALSHIAKA is a leading Saudi brand specializing in traditional and contemporary thobes, inspired by Arabic heritage and tailored to diverse tastes and groups across the Kingdom. Originating from Donia Alaswaf in Taif, the company evolved from offering premium fabrics to producing ready-made thobes that blend classic elegance with modern needs. ALSHIAKA’s portfolio includes brands such as Alshiaka Classic for traditional styles, Re Thobe for younger, sporty audiences, and Zakhrafat for thobes designed for special occasions with cultural embroidery and oriental themes. The latest premium Alshiaka line emphasizes high-quality fabrics and meticulous craftsmanship, reflecting the company’s ongoing commitment to innovation and refinement in Saudi thobe fashion. Role Description the Retail Operations Manager (Clock Tower) at ALSHIAKA is a full-time, on-site role-based in Jiddah, responsible for overseeing daily store operations and ensuring exceptional customer experience. This role manages store staff scheduling and performance, monitors inventory levels, and coordinates merchandising and visual presentation in line with brand standards. The manager analyzes sales and operational data, implements improvement initiatives, and ensures adherence to company policies and procedures. Day-to-day tasks include optimizing workflow on the shop floor, resolving customer issues, collaborating with cross-functional teams, and supporting promotional activities to drive revenue and enhance brand presence. Qualifications Candidates should possess strong Retail Operations and Store Management skills to oversee daily activities and maintain high store performance. Candidates should possess solid Operations Management and Analytical Skills to interpret sales data, improve processes, and support informed decision-making. Candidates should possess excellent Customer Service skills to ensure a welcoming environment and resolve customer inquiries effectively. Candidates should preferably have experience in fashion or apparel retail, particularly in premium or culturally inspired brands. Candidates should demonstrate leadership abilities, team management experience, and effective communication skills in a fast-paced retail environment. A relevant diploma or bachelor’s degree in business, Retail Management, or a related field is beneficial; proficiency in Arabic and English

Etoile Group is excited to announce multiple opportunities for Store Management and Frontliners in Westfield Mall, Jeddah, Saudi Arabia.<br>Below are the opportunities we have for you;Shop Manager Senior Sales Attendant Sales Attendant<br>To register your interest kindly e-mail your updated CV to: hr.etoileksa@etoilegroup.com with subject line of the role you are interested.<br>Your Profile:Luxury retail experience is a must. Saudi Nationals only<br>Shortlisted candidates will be contacted for a scheduled open day taking place in Jeddah this July.

Etoile Group is excited to announce multiple opportunities for Store Management and Frontliners in Westfield Mall, Jeddah, Saudi Arabia.<br>Below are the opportunities we have for you;Shop Manager Senior Sales Attendant Sales Attendant<br>To register your interest kindly e-mail your updated CV to: hr.etoileksa@etoilegroup.com with subject line of the role you are interested.<br>Your Profile:Luxury retail experience is a must. Saudi Nationals only<br>Shortlisted candidates will be contacted for a scheduled open day taking place in Jeddah this July.

JOB PURPOSE:Responsible for defining, monitoring, reviewing and documenting collections strategy, its implementation and process enhancements relating to retail (consumer) lending products. Lead the development of innovative collections strategies aligned with the bank's risk appetite, market conditions, and digital transformation goals.<br>KEY ACCOUNTABILITIES & DETAILED TASKS:1- Retail Credit Policies & Retail Risk Strategies:Lead collection system related projects for process & strategy enhancement through data-driven, customer-centric approaches that balance cost efficiency with recovery optimization, whilst controlling delinquency, provision, write offs & recoveries. Lead collection operations reviews to oversee collection strategies and ensure keeping all stakeholder well-informed of performance & highlight opportunities for optimization. Process reengineering through system driven approach and maximum automation. Suggest & lead strategic initiative to enhance collections capabilities in line with bank’s long-term objective to support continuous business growth.2-Retail Credit Quality:Ensure that collections strategy, initiatives and related processes are reviewed and updated in a timely manner to align with the portfolio targets to control delinquency, write offs, provisions, default rates, improve recoveries and customer experience. Ensure key risk indicators are defined, controlled, monitored, aligned with risk appetite & regulatory requirements.3-Retail Programs & Campaigns Credit Risk Management:Identify, develop & implement collection & recovery strategies and initiatives utilizing various tools and channels e.g. SMS, email, agency, nether triggers, bank apps, event driven etc. Develop and implement omnichannel collections strategies with emphasis on digital-first approaches, self-service options, and automated engagement sequences to improve customer experience and operational efficiency.<br>QUALIFICATIONS, EXPERIENCE, & SKILLS:Qualifications:Bachelor's degree in business or equivalent business experience required.<br>Experience:+6 years’ experience in the consumer lending products, collections, portfolio analytics, portfolio management and credit policies & strategies formulation.<br>Job-Specific Skills:Portfolio analytical skills. Regulatory Knowledge. Deep understanding of collections-related regulations, compliance requirements, and industry standards. Communication skills. Exceptional ability to communicate complex strategies and performance metrics.

零售提升Retail Improvement岗位职责 / Key Responsibilities●协助经销商提升终端零售能力，围绕展厅运营、客户接待、试驾管理、交付流程等方面提供支持与优化建议；●通过实地走访与线上沟通，评估门店运营状况，发现关键问题并制定提升方案；●推动总部零售标准和流程在经销商端的落地执行，如客户接待流程、试乘试驾、销售话术、交付体验等；●分析各门店销售数据、线索转化情况，优化销售节奏与人员结构，协助提升销量目标达成率；●协调总部与经销商之间的沟通，推动促销政策、价格策略、激励方案等快速落地；●输出零售运营优化报告及经验案例，支持区域运营团队能力建设；●支持新经销商开业流程与零售体系搭建，协助开展人员培训与上岗指导；<br>● Support dealers in improving end-to-end retail capabilities, including showroom management, customer reception, test drive operations, and vehicle delivery processes.● Conduct regular site visits and online audits to assess dealership performance, identify issues, and develop tailored improvement plans.● Ensure the implementation of brand retail standards at the dealer level, covering customer interaction, test drives, sales scripts, and handover experience.● Analyze dealership sales data and lead conversion metrics to optimize performance and assist in achieving sales targets.● Act as a communication bridge between HQ and dealers, ensuring effective rollout of pricing, incentive, and promotional strategies.● Generate best practice reports and share successful retail optimization cases with the regional team.●Support new dealership openings and assist in building their retail systems, including staff onboarding and training.<br>任职要求 / Requirements●本科及以上学历，市场营销、工商管理、汽车工程等相关专业优先；●3年以上汽车行业零售或经销商管理经验，了解4S店运营模式和销售流程；●具备良好的终端管理意识，能针对销售转化、客户满意度等关键指标提出优化建议；●良好的沟通协调能力，能同时与总部、区域、经销商等多方高效协作；●熟练掌握办公软件，具备销售数据分析能力；●英语流利，具备跨文化沟通能力；中文或阿拉伯语能力为加分项；<br>● Bachelor’s degree or above in Marketing, Business Administration, Automotive Engineering or related fields preferred.● At least 3 years of experience in automotive retail or dealership operations, familiar with 4S/retail network models.● Strong understanding of front-line sales KPIs and the ability to drive improvements based on data insights.● Excellent interpersonal and coordination skills to work across HQ, regional teams, and dealers.● Proficient in MS Office, especially Excel and Power Point, with strong data analysis capabilities.● Fluent in English; Chinese or Arabic is a plus. Strong cross-cultural communication skills required.<br>优先条件 / Preferred Qualifications●有新能源汽车品牌或主机厂海外销售/零售支持经验；●有车企零售标准制定、落地推进或审计经验；●熟悉中东地区终端销售生态和用户行为者优先。<br>● Experience in NEV brands or OEMs with overseas retail support background.● Experience in developing or implementing retail operational standards.●Familiarity with retail habits and consumer behavior in the GCC market.

JOB PURPOSE:<br>To represent the company and promote the product portfolio by executing the company’s sales strategy and maintain customer satisfaction levels.<br>KEY RESPONSIBILITIES:Greet customers and ascertain what each customer wants or needs in order to exceed customer’s expectations. Responsible for customer assistance, cash register operation, sales / monetary transactions, opening / closing procedures. Maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager. Assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs to ensure sales targets are achieved. Assist with tidying up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment. Use proper handling techniques and equipment to ensure safe handling of merchandise. Follow store policies and procedures as well as general company policies. Be aware of possible damage, theft or potential safety hazards, reporting observations immediately to store manager.<br>EXPERIENCE & QUALIFICATION:Minimum Qualification: High School or Equivalent Experience. Minimum Experience: Prior retail experience preferably in Fashion Good communication skills<br>SKILLS, KNOWLEDGE & ABILITIES:Customer Service / Product Knowledge / Grooming / Merchandising / Self-Management / Cash Till Operations. Bilingual / Communication Skills / Interpersonal Skills / Problem Solving<br>Work Location: Retail Store - Jeddah KSA