وظائف أخصائى تخطيط و تطوير - تبوك السعودية

<h3 >About the Role</h3> <p >Red Sea Global is seeking a full-time Administrative Specialist to join its team in Tabuk, Saudi Arabia. This role is responsible for providing high-quality administrative, reservations, and coordination support across the organization's guest services and operational functions. The position is suitable for candidates with 0-1 years of experience, focusing on ensuring accurate, efficient, and professional management of daily operations.</p> <h3 >Core Responsibilities</h3> <p >The Administrative Specialist plays a central role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. This involves managing bookings, guest enquiries, schedules, documentation, records, and internal communications to support seamless day-to-day operations. The position directly contributes to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organization, confidentiality, and professionalism.</p> <h3 >Booking and Administrative Operations</h3> <ul > <li >Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other experiences.</li> <li >Respond professionally to booking enquiries, confirmations, amendments, cancellations, and special guest requirements.</li> <li >Provide guests with clear and accurate information regarding activities, schedules, and booking details.</li> <li >Maintain accurate and up-to-date booking records, guest profiles, payment information, and supporting documentation.</li> <li >Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, and reports.</li> <li >Manage departmental correspondence through various communication channels and perform accurate data entry, filing, and document control.</li> <li >Support meeting coordination, including scheduling and preparation of documentation.</li> </ul> <h3 >Coordination and Support Functions</h3> <ul > <li >Coordinate with Operations, Guest Services, Finance, and other departments to align guest requirements, schedules, and resources.</li> <li >Liaise with internal teams and stakeholders to ensure guest requests and operational requirements are communicated and addressed promptly.</li> <li >Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</li> <li >Maintain accurate administrative and financial records, handling information with appropriate confidentiality and discretion.</li> <li >Provide administrative support for events, promotions, seasonal activations, and guest experience programs.</li> <li >Assist operational teams during peak booking periods, events, and high-demand periods.</li> </ul> <h3 >Compliance and Process Improvement</h3> <ul > <li >Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), and administrative controls.</li> <li >Maintain accurate departmental reports, trackers, booking records, and databases.</li> <li >Adhere to applicable health, safety, quality, and environmental policies, procedures, and controls.</li> <li >Identify opportunities to improve booking processes, administrative workflows, and service efficiency.</li> <li >Support the implementation of new systems, processes, and operational improvements.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate for this Administrative Specialist position will have 0-1 years of relevant experience. Strong organizational skills, meticulous attention to detail, and the ability to manage multiple tasks efficiently are essential. Professional communication skills, both written and verbal, are required for effective interaction with guests and internal stakeholders. A commitment to maintaining confidentiality, adhering to established procedures, and providing high standards of customer service is also expected.</p>

<h3 >About Red Sea Global and RSSE</h3> <p >Red Sea Global (RSG) is a leading developer of regenerative tourism destinations. Its dedicated subsidiary, Red Sea Sports &amp; Entertainment (RSSE), is responsible for designing and delivering exceptional land and marine experiences at The Red Sea destination. RSSE manages a diverse portfolio of sports, adventure, and leisure offerings, including Galaxea for water sports, Akun for adventure activities, and WAMA for leisure experiences. RSSE plays a strategic role in the partnership between Red Sea Global and the Saudi Olympic &amp; Paralympic Committee, aligning with Saudi Vision 2030 to promote inclusive, accessible, and world-class sports and recreational experiences.</p> <h3 >The Opportunity: Senior Specialist HR Operations and Employee Relations</h3> <p >Red Sea Global is seeking a <strong >Senior Specialist HR Operations and Employee Relations</strong> to join its team in Tabuk, Saudi Arabia. This full-time role involves supervising and managing the daily operations of the Human Resources department, ensuring effective and efficient HR practices across recruitment, employee relations, performance management, and other core HR functions. The Senior Specialist will play a critical part in supporting the HR Manager and fostering a positive work environment that aligns with the company's values and objectives.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee HR activities, including recruitment, onboarding, training, employee engagement, performance management, and HR documentation.</li> <li >Coordinate and supervise the recruitment process for open positions, ensuring accurate job postings, candidate screening, and efficient interviews.</li> <li >Act as a primary point of contact for employees regarding HR-related matters, addressing concerns, resolving conflicts, and promoting a positive work environment.</li> <li >Assist in the administration of the performance appraisal system, ensuring timely and accurate feedback, and support managers in addressing performance issues.</li> <li >Organize and supervise training programs to enhance employees’ skills, ensuring alignment with company needs and employee development goals.</li> <li >Ensure that all HR policies and procedures are consistently applied and in compliance with labor laws and regulations.</li> <li >Foster a culture of employee engagement by organizing employee activities, recognition programs, and ensuring employee motivation and satisfaction.</li> <li >Supervise the maintenance of HR records and databases, ensuring accuracy, completeness, and confidentiality of all employee records.</li> <li >Provide reports on HR metrics such as headcount, turnover, training, and performance to assist in decision-making and strategic planning.</li> <li >Assist the HR Manager in day-to-day HR operations and strategic HR initiatives, providing input on HR best practices and improvement areas.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li >Minimum of 4 years of experience in Human Resources, with a focus on HR business partnering, operations, and talent management.</li> <li >Experience in managing HR processes across multiple business functions, ideally within multinational or large-scale organizations.</li> <li >Strong knowledge of Saudi labor laws, HR regulations, and best practices.</li> <li >Proven track record of successfully partnering with senior leaders to deliver HR solutions that drive business performance and operational success.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Strong business acumen and the ability to understand the operational needs of relevant sectors.</li> <li >Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.</li> <li >Strong problem-solving and decision-making capabilities, with a solutions-oriented approach.</li> <li >Proven ability to manage HR operations efficiently while aligning processes with business goals.</li> <li >Advanced knowledge of HR software (*, SAP, Workday, or similar systems).</li> <li >Comprehensive understanding of HR processes, performance management, and employee relations.</li> <li >Ability to handle multiple HR tasks simultaneously and efficiently.</li> <li >Results-oriented with a focus on operational efficiency and employee satisfaction.</li> </ul> <h3 >Work Location</h3> <p >This is a full-time position based in Tabuk, Saudi Arabia.</p>

<h3 >Senior Safety and Compliance Specialist</h3> <p >Daa International is seeking a <strong >Senior Safety and Compliance Specialist</strong> for a full-time position at the Red Sea International Airport. This role is based in the Tabuk region, covering operations in areas such as Umluj and Tabuk, and is crucial for maintaining the highest standards of safety and regulatory adherence within airport operations.</p> <h3 >About Daa International</h3> <p >Established in 2014, daa International leverages the extensive expertise, track record, and experience embedded within the daa Group companies. The organization assembles skilled teams to deliver customized solutions that unlock value in airports for investors and state owners. With over 5,000 employees across the group, daa International's capabilities span all aspects of airport ownership, investment, and commercial operation. The company offers a fast-paced environment that fosters equality, inclusion, diversity, continuous development, and collaboration among high-performing industry leaders.</p> <h3 >Role Purpose</h3> <p >The <strong >Senior Safety and Compliance Specialist</strong> is responsible for overseeing and strengthening airport safety and regulatory compliance programs. This position leads the implementation and continuous improvement of the Safety Management System (SMS), conducts risk assessments and incident investigations, and monitors compliance with GACA and international aviation regulations. The specialist drives a proactive safety culture across all airport operations, working closely with internal stakeholders, service providers, and regulatory authorities to ensure operational excellence.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead safety risk assessments and implement effective mitigation measures.</li> <li >Manage incident investigations, root cause analysis, and corrective action plans.</li> <li >Oversee the implementation and continuous improvement of the Safety Management System (SMS).</li> <li >Conduct safety audits, inspections, surveys, and compliance monitoring activities.</li> <li >Ensure compliance with GACA regulations and international standards (ICAO, IATA, EASA, ACI).</li> <li >Analyze safety data, monitor Safety Performance Indicators (SPIs), and prepare reports.</li> <li >Coordinate with airport departments, contractors, ground handlers, and regulatory authorities.</li> <li >Support emergency exercises, safety awareness campaigns, and compliance initiatives.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this full-time position should possess <strong >5 to 10 years</strong> of relevant experience in safety and compliance within an airport or aviation environment.</p> <h3 >Work Location</h3> <p >This role is based at the Red Sea International Airport, serving the Tabuk region, including the cities of Umluj and Tabuk.</p>

<h3 >About the Role</h3> <p >Red Sea Global is seeking a <strong >Reception &amp; Retail Specialist</strong> to join our team in Umluj, Tabuk, Saudi Arabia. This full-time, site-based role is crucial for delivering an exceptional first impression and a seamless guest experience at the Center. As the primary point of contact for visitors, this position shapes the overall guest journey through professional engagement, efficient administration, and high-quality retail operations, aligning with luxury hospitality expectations.</p> <p >The role combines front-of-house guest interaction with back-of-house administrative and retail responsibilities. The specialist is expected to demonstrate strong interpersonal skills, commercial awareness, and organizational excellence to ensure smooth daily operations while maximizing sales performance and maintaining service standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support the Center Manager in day-to-day operations and overall performance, maintaining a professional and welcoming reception and retail environment.</li> <li >Execute all sales transactions professionally, accurately, and with a customer focus.</li> <li >Manage inventory planning, including pre-opening stock preparation and long-term retail forecasting, overseeing purchasing budgets and ensuring optimal stock levels.</li> <li >Provide operational support across multiple sites, including remote work and on-site visits as required.</li> <li >Collaborate with the Center Manager in the setup and operational readiness of the Center during the pre-opening phase.</li> <li >Support cross-functional teams during the delivery phase to ensure projects are completed as designed and operational targets are met.</li> <li >Develop a thorough understanding of retail products, services, activities, courses, and programs offered within the destination, including guest eligibility criteria.</li> <li >Ensure all activities and services delivered through the Center meet professional and operational standards post-opening.</li> <li >Manage and oversee daily retail operations in line with company policies, maintaining accurate records of retail transactions, inventory, and reporting.</li> <li >Implement strategies to enhance customer satisfaction, increase sales, and improve profitability, ensuring effective merchandising of products.</li> <li >Address guest inquiries, manage bookings, and resolve complaints efficiently and professionally.</li> <li >Support activity registrations, equipment rentals, and coordination between guests and operational teams, acting as a key communication link.</li> <li >Maintain strong working relationships with internal teams and external stakeholders.</li> <li >Ensure compliance with all safety, environmental, and quality standards and procedures, promoting a safe, clean, and organized working environment.</li> <li >Adhere to all company policies, SOPs, and operational guidelines, maintaining accurate documentation, reporting, and administrative records.</li> <li >Identify opportunities to enhance operational efficiency, customer experience, and retail performance, contributing to process improvements.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Proven experience in hospitality, retail, or front-office operations.</li> <li >Demonstrated track record in sales and customer service delivery.</li> <li >Familiarity with reception and retail operational practices and procedures.</li> </ul> <h3 >Core Competencies</h3> <ul > <li >Strong customer service orientation with a proactive, "can-do" attitude.</li> <li >Commercial awareness with strong sales and upselling capabilities.</li> <li >Highly organized with strong attention to detail.</li> <li >Ability to work effectively in a fast-paced, dynamic, and multicultural environment.</li> <li >Strong interpersonal skills with the ability to engage high-end clientele.</li> <li >Problem-solving skills with the ability to handle guest requests and complaints effectively.</li> <li >Professional presentation aligned with luxury hospitality standards.</li> <li >Ability to work both independently and collaboratively within a team.</li> </ul> <h3 >Desirable Skills</h3> <ul > <li >Interest or background in marine conservation, sustainability, or environmental education.</li> <li >Experience in resort, dive center, or tourism-related environments.</li> </ul> <h3 >Work Environment</h3> <p >This role operates within a luxury destination environment, requiring high standards of service delivery. It demands flexibility to work varied shifts, including weekends and peak seasons. The position involves both front-facing guest interaction and essential administrative responsibilities, playing a key role in delivering a memorable and engaging guest experience while supporting commercial objectives.</p>