مراقب وثائق - تبوك السعودية

In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br><br>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.<br><br>Job Description<br><br>Parsons is seeking an authoritative and highly systematic Deputy EDMS Manager to establish, govern, and lead the overarching information management framework for a multi-billion-dollar program in Tabuk, Saudi Arabia. This role requires an expert to take absolute ownership of the life cycle of all engineering, commercial, and legal records across massive infrastructure packages, ensuring flawless compliance, data integrity, and strict access control across all project entities.<br><br>What You'll Be Doing<br><br>Framework & Governance Setup: Establish, update, and enforce program-wide document control policies, numbering taxonomies, and standard operating procedures (SOPs) for Parsons teams, contractors, and subcontractors. EDMS Management & Supervision: Oversee the deployment, optimization, and daily administration of the Enterprise Document Management System (EDMS), ensuring metadata compliance and seamless system configuration. Team Leadership & Quality Assurance: Manage a multi-national team of document controllers, running regular quality audits to eliminate indexing errors, backlog delays, or missing revisions. Security & Access Control: Maintain absolute data confidentiality and security protocols in strict alignment with client requirements and Parsons data privacy standards, safeguarding sensitive or restricted project files. Reporting & Progress Tracking: Generate specialized document status metrics, turnaround-time analytics, and engineering submittal reports for Senior Project Directors to flag workflow bottlenecks.<br><br><br>What Required Skills You'll Bring<br><br>Minimum of 20 years of progressive experience in document control and records management on world-class, mega-scale construction and infrastructure programs, with a proven track record in a leadership or managerial capacity. Bachelor’s degree in Business Administration, Information Management, Engineering, or a related discipline from an accredited institution. Professional certifications in Information Governance or Records Management are a significant asset. Technical Expertise: Advanced, expert-level proficiency with major industry-standard EDMS platforms (such as Aconex, Project Wise, or PMWeb). Deep understanding of engineering drawings, design stages, and contract closeout documentation workflows.<br><br><br>What Desired Skills You'll Bring<br><br>Direct experience managing complex information systems for Saudi Arabian giga-projects (such as NEOM, Trojena, Oxagon, or Red Sea Global) is heavily weighted. Communication & Precision: Exceptional organizational capability, meticulous attention to detail, and a flawless command of technical English. The role demands strong leadership to guide contractors and maintain rigid compliance under aggressive program timelines.<br><br><br>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<br><br>We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!<br><br>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

<h3 >About the Role</h3> <p >Red Sea Global is seeking a full-time Administrative Specialist to join its team in Tabuk, Saudi Arabia. This role is responsible for providing high-quality administrative, reservations, and coordination support across the organization's guest services and operational functions. The position is suitable for candidates with 0-1 years of experience, focusing on ensuring accurate, efficient, and professional management of daily operations.</p> <h3 >Core Responsibilities</h3> <p >The Administrative Specialist plays a central role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. This involves managing bookings, guest enquiries, schedules, documentation, records, and internal communications to support seamless day-to-day operations. The position directly contributes to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organization, confidentiality, and professionalism.</p> <h3 >Booking and Administrative Operations</h3> <ul > <li >Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other experiences.</li> <li >Respond professionally to booking enquiries, confirmations, amendments, cancellations, and special guest requirements.</li> <li >Provide guests with clear and accurate information regarding activities, schedules, and booking details.</li> <li >Maintain accurate and up-to-date booking records, guest profiles, payment information, and supporting documentation.</li> <li >Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, and reports.</li> <li >Manage departmental correspondence through various communication channels and perform accurate data entry, filing, and document control.</li> <li >Support meeting coordination, including scheduling and preparation of documentation.</li> </ul> <h3 >Coordination and Support Functions</h3> <ul > <li >Coordinate with Operations, Guest Services, Finance, and other departments to align guest requirements, schedules, and resources.</li> <li >Liaise with internal teams and stakeholders to ensure guest requests and operational requirements are communicated and addressed promptly.</li> <li >Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</li> <li >Maintain accurate administrative and financial records, handling information with appropriate confidentiality and discretion.</li> <li >Provide administrative support for events, promotions, seasonal activations, and guest experience programs.</li> <li >Assist operational teams during peak booking periods, events, and high-demand periods.</li> </ul> <h3 >Compliance and Process Improvement</h3> <ul > <li >Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), and administrative controls.</li> <li >Maintain accurate departmental reports, trackers, booking records, and databases.</li> <li >Adhere to applicable health, safety, quality, and environmental policies, procedures, and controls.</li> <li >Identify opportunities to improve booking processes, administrative workflows, and service efficiency.</li> <li >Support the implementation of new systems, processes, and operational improvements.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate for this Administrative Specialist position will have 0-1 years of relevant experience. Strong organizational skills, meticulous attention to detail, and the ability to manage multiple tasks efficiently are essential. Professional communication skills, both written and verbal, are required for effective interaction with guests and internal stakeholders. A commitment to maintaining confidentiality, adhering to established procedures, and providing high standards of customer service is also expected.</p>

<h3 >About Air Products</h3> <p >Air Products, founded in 1940, is a world-leading industrial gases company recognized for its history of innovation, operational excellence, and unwavering commitment to safety and environmental stewardship. The company focuses on creating solutions that support various industries, from space exploration to healthcare and large-scale production facilities, by leveraging the collective experience and motivation of its people.</p> <h3 >The Opportunity: NGHP IT/DT Cybersecurity Lead</h3> <p >Air Products is seeking an <strong >NGHP IT/DT Cybersecurity Lead</strong> to join its team in Duba, Tabuk, Saudi Arabia. This full-time role requires 5-10 years of experience and involves leading cybersecurity activities for a significant project, ensuring compliance and operational readiness.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and coordinate site cybersecurity activities, including site acceptance testing, cyber hygiene, readiness reviews, and implementation gap closure.</li> <li >Serve as the site-based cybersecurity point of coordination among DT, OT/ICS Cybersecurity, project management, process controls, vendors, subcontractors, and NGHC stakeholders.</li> <li >Provide day-to-day direction to cybersecurity engineers, external partners, and site-based cyber resources.</li> <li >Ensure cyber activities align with project schedules, commissioning priorities, start-up needs, and compliance milestones.</li> <li >Manage and supervise external partners engaged in designing, implementing, documenting, testing, or supporting cybersecurity solutions.</li> <li >Oversee on-site work performed by external cybersecurity implementation partners to ensure deliverables meet Air Products, NGHC, NCA, HCIS, and project requirements.</li> <li >Coordinate third-party support between CSAT, commissioning, start-up, and handover to NGHC.</li> <li >Track, review, document, and escalate vendor/subcontractor cybersecurity deliverables when gaps or delays affect compliance or project readiness.</li> <li >Serve as the interface between DT infrastructure activities and cybersecurity-related activities at the site.</li> <li >Support alignment across OT systems, industrial DMZs, site network architecture, identity/access controls, monitoring, cyber hygiene, and cyber readiness activities.</li> <li >Identify scope gaps, accountability gaps, technical blockers, and documentation gaps that could affect regulatory compliance, start-up readiness, or handover.</li> <li >Partner with site engineering, process controls, and project management teams to integrate cybersecurity activities into site work plans and commissioning sequences.</li> <li >Support handover readiness by ensuring documentation, evidence, operating assumptions, and support responsibilities are clearly defined.</li> </ul> <h3 >Regulatory Compliance and Stakeholder Engagement</h3> <ul > <li >Support execution of cybersecurity activities aligned with applicable KSA regulatory requirements, including NCA ECC, NCA OTCC, HCIS/SAIS operating permit requirements, and CNI/critical systems obligations.</li> <li >Lead collection, organization, quality review, and readiness of Proof of Compliance documentation required for HCIS and NCA compliance activities.</li> <li >Coordinate with NGHC on CSAT witnessing, evidence review, documentation feedback, and comment resolution.</li> <li >Support NGHC in preparing cybersecurity evidence packages and responses for regulatory submission.</li> <li >Ensure compliance documentation is complete, traceable, controlled, and organized for audit, regulatory review, and stakeholder approval.</li> <li >Interface regularly with the OT/ICS Cybersecurity team, including alignment with PDO on-site cyber resources.</li> <li >Conduct routine coordination meetings with OT/ICS Cybersecurity, DT, NGHC, and project stakeholders to align cyber execution activities, risks, blockers, and decisions.</li> <li >Communicate cybersecurity status, risks, issues, dependencies, and escalation items effectively to senior management and project leadership.</li> <li >Translate technical cybersecurity and compliance topics into clear, actionable updates for project executives, DT leadership, NGHC, PDO, and external partners.</li> <li >Support governance meetings, executive cyber oversight reviews, and compliance readiness discussions.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Strong understanding of KSA cybersecurity regulations and regulatory expectations, including NCA and HCIS requirements.</li> <li >Understanding of contractual cybersecurity obligations between Air Products/APEPC and NGHC.</li> <li >5-10 years of experience leading OT/ICS cybersecurity activities in industrial, energy, chemical, utility, critical infrastructure, or large capital project environments.</li> <li >Experience with cybersecurity site acceptance testing, proof-of-compliance documentation, regulatory evidence collection, cyber risk assessment closure, and audit readiness.</li> </ul> <h3 >Skills and Attributes</h3> <ul > <li >Ability to manage multiple concurrent priorities across project execution, stakeholder coordination, regulatory compliance, vendor management, and site readiness.</li> <li >Strong written and verbal communication skills in English; Arabic language capability is a plus.</li> <li >Ability to communicate effectively with senior management while also understanding and directing detailed day-to-day work activities at the site.</li> <li >Strong stakeholder management skills across project, engineering, cybersecurity, operations, vendors, and external/customer organizations.</li> <li >Familiarity with OT/ICS security principles, including segmentation, industrial DMZs, secure remote access, access control, hardening, monitoring, and incident readiness.</li> <li >Ability to operate in a complex, multi-party environment involving Air Products, NGHC, PDO, DT, EPC contractors, vendors, and regulatory stakeholders.</li> </ul>

Position Overview<br><br>We are seeking an organized, dependable, and detail-oriented <strong>Data Entry Specialist Admin</strong> to join our remote team. This entry-level position supports daily business operations through accurate data entry, record maintenance, document processing, spreadsheet updates, and general administrative assistance.<br><br>The ideal candidate is comfortable using computers and digital systems, follows instructions carefully, and can manage routine assignments accurately and independently.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional role are encouraged to apply.<br><br>Key Responsibilities<br><br>Data Entry &amp; Processing<br><br><ul><li>Enter information into databases, spreadsheets, and internal systems.</li><li>Transfer data from approved forms, documents, and digital files.</li><li>Update existing records with current information.</li><li>Review entries for accuracy and completeness.</li><li>Follow established formatting and data-entry procedures.</li><li>Process routine data updates and corrections.</li><li>Identify missing, duplicate, or inconsistent information.</li><li>Complete assigned data-entry tasks within established deadlines.<br><br></li></ul>Administrative Support<br><br><ul><li>Prepare and update spreadsheets, forms, lists, and trackers.</li><li>Process routine administrative requests.</li><li>Maintain internal logs, contact lists, and shared records.</li><li>Organize digital folders and administrative resources.</li><li>Assist with shared inboxes when assigned.</li><li>Route documents and information to appropriate team members.</li><li>Support general clerical and operational assignments.<br><br></li></ul>Records &amp; Document Management<br><br><ul><li>Maintain organized electronic records and files.</li><li>Upload, label, categorize, and archive documents.</li><li>Follow established file-naming and storage procedures.</li><li>Review documents for completeness.</li><li>Maintain record indexes and processing logs.</li><li>Retrieve authorized documents when requested.</li><li>Organize templates, forms, and reference materials.</li><li>Protect confidential and sensitive information.<br><br></li></ul>Data Verification &amp; Quality Control<br><br><ul><li>Compare entered information with approved source documents.</li><li>Perform routine accuracy and completeness checks.</li><li>Identify incorrect, outdated, or inconsistent records.</li><li>Verify information according to established procedures.</li><li>Make authorized corrections.</li><li>Flag unresolved discrepancies for additional review.</li><li>Help maintain reliable and consistent business data.<br><br></li></ul>Workflow &amp; Task Tracking<br><br><ul><li>Track pending and completed assignments.</li><li>Update workflow and processing trackers.</li><li>Monitor routine deadlines and action items.</li><li>Follow up on assigned administrative tasks.</li><li>Maintain basic activity logs.</li><li>Compile approved information for routine reports and summaries.</li><li>Provide progress updates when requested.<br><br></li></ul>Remote Team Communication<br><br><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal requests.</li><li>Coordinate information with team members.</li><li>Request clarification when instructions are incomplete.</li><li>Report data or documentation issues promptly.</li><li>Participate in virtual meetings and training sessions.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to complete repetitive tasks accurately and consistently.</li><li>Clear written and verbal communication skills.</li><li>Ability to manage multiple routine assignments.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Microsoft Excel, Word, and Outlook.</li><li>Google Sheets, Docs, Drive, and Gmail.</li><li>Data-entry or database systems.</li><li>Administrative or clerical support.</li><li>Digital filing and document-management platforms.</li><li>CRM or business-management systems.</li><li>Records processing and verification.</li><li>Basic spreadsheet functions.</li><li>Remote collaboration tools.<br><br></li></ul>Experience gained through internships, volunteer work, academic projects, freelance assignments, retail, customer service, or other structured activities may also be considered relevant.<br><br>Skills &amp; Competencies<br><br><ul><li>Accurate data entry.</li><li>Attention to detail.</li><li>Administrative organization.</li><li>Data verification.</li><li>Records management.</li><li>Document processing.</li><li>Computer and typing proficiency.</li><li>Time management.</li><li>Professional communication.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy detail-focused work involving data, spreadsheets, records, and digital documents. You are accurate, organized, dependable, comfortable learning new systems, and capable of working independently while following established procedures.<br><br>This position can provide a foundation for a career in <strong>data entry, data administration, records management, administrative support, or business operations</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering typing, data accuracy, spreadsheet basics, record verification, organization, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.

Position Overview<br><br>We are seeking an organized, dependable, and detail-oriented <strong>Data Entry Admin Support</strong> professional to join our remote team. This entry-level position supports daily operations through accurate data entry, records maintenance, document processing, spreadsheet updates, and general administrative assistance.<br><br>The ideal candidate is comfortable working with computers and digital information, follows instructions carefully, and can complete routine assignments accurately while working independently.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional role are encouraged to apply.<br><br>Key Responsibilities<br><br>Data Entry &amp; Processing<br><br><ul><li>Enter information into databases, spreadsheets, and internal systems.</li><li>Transfer data from approved forms, documents, and digital files.</li><li>Update existing records with current information.</li><li>Review entries for accuracy and completeness.</li><li>Follow established data-entry and formatting procedures.</li><li>Process routine updates and corrections.</li><li>Identify missing, duplicate, or inconsistent information.</li><li>Complete assigned work within established deadlines.<br><br></li></ul>Administrative Support<br><br><ul><li>Prepare and update spreadsheets, forms, lists, and trackers.</li><li>Process routine administrative requests.</li><li>Maintain contact lists, logs, and shared records.</li><li>Organize digital folders and administrative resources.</li><li>Assist with shared inboxes when assigned.</li><li>Route documents and information to appropriate team members.</li><li>Support routine clerical and operational projects.<br><br></li></ul>Records &amp; Document Management<br><br><ul><li>Maintain organized electronic records and files.</li><li>Upload, label, categorize, and archive documents.</li><li>Follow established file-naming and storage procedures.</li><li>Review documents for completeness.</li><li>Maintain record indexes and tracking logs.</li><li>Retrieve authorized files when requested.</li><li>Organize templates, forms, and reference materials.</li><li>Protect confidential and sensitive information.<br><br></li></ul>Data Verification &amp; Quality Checks<br><br><ul><li>Compare entered information with approved source documents.</li><li>Perform routine accuracy and completeness checks.</li><li>Identify incorrect, outdated, or inconsistent information.</li><li>Verify record details according to established procedures.</li><li>Make authorized corrections.</li><li>Flag unresolved discrepancies for additional review.</li><li>Help maintain accurate and reliable business records.<br><br></li></ul>Task &amp; Workflow Support<br><br><ul><li>Track pending and completed assignments.</li><li>Update workflow and processing trackers.</li><li>Monitor routine deadlines and action items.</li><li>Maintain basic activity logs.</li><li>Follow up on assigned administrative tasks.</li><li>Compile approved information for routine reports.</li><li>Provide progress updates when requested.<br><br></li></ul>Remote Team Communication<br><br><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal requests.</li><li>Coordinate information with team members.</li><li>Ask for clarification when instructions are incomplete.</li><li>Report data or documentation issues promptly.</li><li>Participate in virtual meetings and training sessions.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and procedures.</li><li>Ability to complete routine and repetitive tasks accurately.</li><li>Clear written and verbal communication skills.</li><li>Ability to manage multiple assignments and deadlines.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Microsoft Excel, Word, and Outlook.</li><li>Google Sheets, Docs, Drive, and Gmail.</li><li>Data-entry or database systems.</li><li>Administrative or clerical support.</li><li>Digital filing and document-management platforms.</li><li>CRM or business-management systems.</li><li>Records processing and verification.</li><li>Basic spreadsheet functions.</li><li>Remote collaboration tools.<br><br></li></ul>Experience gained through internships, volunteer work, academic projects, freelance assignments, retail, customer service, or other structured activities may also be relevant.<br><br>Skills &amp; Competencies<br><br><ul><li>Data entry and accuracy.</li><li>Attention to detail.</li><li>Administrative organization.</li><li>Records management.</li><li>Document processing.</li><li>Computer and typing proficiency.</li><li>Time management.</li><li>Professional communication.</li><li>Dependability and consistency.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy organized, detail-focused work involving data, spreadsheets, records, and digital documents. You are accurate, dependable, comfortable learning new systems, and able to work independently while following established procedures.<br><br>This position can provide a foundation for a career in <strong>data entry, administrative support, records management, data processing, or business operations</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering typing, data accuracy, spreadsheet basics, record verification, organization, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.

<h3 >About the Airport Greeter Role</h3> <p >Carra is seeking a dedicated Airport Greeter for Raffles The Red Sea, a full-time position based in Umluj, Tabuk, Saudi Arabia. This role is integral to providing the initial impression of Raffles' refined elegance and personalized service to guests arriving at the Red Sea destination. Raffles The Red Sea, part of the kingdom's groundbreaking Red Sea Project, offers a sanctuary of timeless luxury, blending legendary graciousness with the natural beauty and sustainability ethos of Red Sea Global.</p> <h3 >Role Purpose and Guest Experience</h3> <p >The Airport Greeter serves as the first point of contact for guests, embodying the Raffles brand's commitment to anticipatory service and impeccable standards. This position ensures a seamless and welcoming arrival experience, from initial greeting at the airport to coordinating transport and assisting with luggage. The role requires a proactive approach to guest needs and a strong focus on maintaining the hotel's 5-star image in a public terminal.</p> <h3 >Key Responsibilities</h3> <ul > <li >Monitor daily guest arrival lists and flight details closely to ensure a presence at the terminal for every scheduled flight.</li> <li >Greet guests warmly at the arrival hall with a personalized signboard, using the guest's name immediately upon welcome.</li> <li >Coordinate with the Chief Concierge to ensure the correct number of hotel cars are on standby and meet brand cleanliness and amenity standards.</li> <li >Assist guests with their baggage from the carousel to the vehicle, ensuring all items are handled with extreme care and correctly loaded.</li> <li >Inform the hotel Front Office and Butler teams immediately when VIP guests are en route.</li> <li >Maintain strong professional relationships with airport personnel, immigration, and customs officers to facilitate smooth guest passage.</li> <li >Act as a frontline problem-solver for delayed flights, lost luggage, or transport issues, reporting any guest complaints to the Chief Concierge for further action.</li> </ul> <h3 >Professional Standards and Conduct</h3> <p >Candidates are expected to uphold the highest professional standards, reflecting the luxury image of Raffles The Red Sea. This includes demonstrating an <strong >anticipatory service</strong> style by identifying guest needs before they are requested, such as offering water or a cold towel. <strong >Impeccable grooming</strong> and a neat, professional appearance are mandatory at all times. Effective communication requires clear, professional English and cultural sensitivity when interacting with international clientele.</p> <h3 >Qualifications and Requirements</h3> <ul > <li >Typically requires at least 2 years of experience in a 5-star hotel environment, often with a background in Bell or Door services.</li> <li >Ability to stand for long periods and lift heavy luggage.</li> <li >Deep familiarity with airport terminal layouts, hotel facilities, and local area highlights to answer guest inquiries during the initial greeting.</li> <li >Understanding of Ultra-Luxury guest expectations and brand alignment.</li> <li >Experience in project coordination, scheduling, and document control during pre-Opening stages is a must.</li> <li >Demonstrated proactive, anticipatory approach with a strong sense of ownership and accountability.</li> <li >Impeccable grooming and personal presentation aligned with luxury standards.</li> </ul> <h3 >Location and Work Type</h3> <p >This is a full-time position located in Umluj, Tabuk, Saudi Arabia, supporting the operations of Raffles The Red Sea within the Red Sea Project. The role operates within a dynamic environment, requiring consistent presence and engagement to meet operational demands.</p>

Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused <strong>Remote Customer Support Agent</strong> to join our team. This entry-level position is responsible for assisting customers with questions, account needs, orders, service requests, and routine issue resolution through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping others. You should be comfortable using computers, email, chat platforms, and online customer support systems.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote role are encouraged to apply.<br><br>Key Responsibilities<br><br>Customer Support<br><br><ul><li>Respond to customer questions professionally and courteously.</li><li>Assist with routine product, service, order, and account inquiries.</li><li>Provide accurate information using approved company resources.</li><li>Guide customers through standard processes and next steps.</li><li>Resolve common questions and concerns within established guidelines.</li><li>Follow up on pending requests when necessary.</li><li>Escalate complex or unresolved issues appropriately.</li><li>Maintain a positive customer experience.<br><br></li></ul>Email, Chat &amp; Phone Support<br><br><ul><li>Assist customers through approved communication channels.</li><li>Provide clear and accurate written or verbal responses.</li><li>Use approved scripts, templates, and knowledge resources.</li><li>Manage multiple routine customer requests when required.</li><li>Maintain professionalism during challenging interactions.</li><li>Route specialized inquiries to appropriate departments.<br><br></li></ul>Ticket &amp; Case Management<br><br><ul><li>Create and update customer support tickets.</li><li>Categorize incoming requests accurately.</li><li>Maintain clear and complete case notes.</li><li>Track open and pending customer issues.</li><li>Update ticket status as work progresses.</li><li>Follow established response and resolution procedures.</li><li>Document completed actions.</li><li>Close resolved cases appropriately.<br><br></li></ul>Account &amp; Order Support<br><br><ul><li>Assist with routine account updates and service requests.</li><li>Verify customer information according to established procedures.</li><li>Provide approved order or account status information.</li><li>Process authorized changes when permitted.</li><li>Document account-related actions accurately.</li><li>Route billing, technical, or specialized concerns to the appropriate team.<br><br></li></ul>Customer Records &amp; Data Entry<br><br><ul><li>Enter and update customer information in company systems.</li><li>Maintain accurate account and contact records.</li><li>Document customer interactions and resolutions.</li><li>Review information for accuracy and completeness.</li><li>Identify missing, duplicate, or inconsistent information.</li><li>Make routine corrections when authorized.</li><li>Protect confidential customer information.<br><br></li></ul>Issue Resolution<br><br><ul><li>Listen carefully to understand customer concerns.</li><li>Ask appropriate questions to identify the issue.</li><li>Follow established troubleshooting procedures.</li><li>Explain solutions and next steps clearly.</li><li>Resolve routine problems within assigned responsibilities.</li><li>Escalate issues requiring specialized assistance.</li><li>Record resolutions accurately.<br><br></li></ul>Team Collaboration<br><br><ul><li>Communicate professionally with supervisors and coworkers.</li><li>Coordinate customer requests with other departments.</li><li>Provide updates on unresolved or pending cases.</li><li>Ask for assistance when issues fall outside assigned responsibilities.</li><li>Participate in virtual meetings, coaching, and training sessions.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional communication style.</li><li>Good listening and problem-solving abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow established procedures.</li><li>Ability to manage multiple routine customer requests.</li><li>Ability to remain professional during challenging interactions.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Customer service or customer support.</li><li>Email, chat, or phone support.</li><li>CRM or ticket-management systems.</li><li>Microsoft Office or Google Workspace.</li><li>Data entry and customer records.</li><li>Account or order processing.</li><li>Basic troubleshooting.</li><li>Remote collaboration tools.<br><br></li></ul>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.<br><br>Skills &amp; Competencies<br><br><ul><li>Customer-focused communication.</li><li>Active listening and patience.</li><li>Problem solving.</li><li>Written communication.</li><li>Data entry and accuracy.</li><li>Attention to detail.</li><li>Time management.</li><li>Computer and typing proficiency.</li><li>Dependability and professionalism.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicating clearly, and solving routine customer problems. You are patient, dependable, organized, comfortable learning new systems, and able to work independently while staying connected with a remote team.<br><br>This position can provide a foundation for a career in <strong>customer support, customer service, client services, account support, or customer operations</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering customer scenarios, written communication, problem solving, typing, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.

Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of CAFM Consultant , based in, Yanbu/Umluj,Saudi Arabia.<br>Description:• Lead CAFM system implementation, governance, and optimization across assigned projects, ensuring accurate asset data, effective work order management, and alignment with FM operational requirements. Drive integration of asset information (BIM, asset registers, and CAFM systems), ensuring data quality, standardization, and usability for operations, reporting, and lifecycle management. Support performance monitoring, reporting, and digital FM transformation initiatives to enhance service delivery, compliance, and decision-making.<br>Key Responsibility:• CAFM Implementation & Configuration: Lead setup, configuration, and deployment of CAFM/CMMS systems (e.g., Maximo) aligned with project requirements and FM operations.• Asset Data Management: Define and manage asset registers, asset hierarchy, coding structures (ASSETNUM/LOCATION), and data standards to ensure accuracy, completeness, and consistency.•BIM–FM Integration: Coordinate integration of BIM/COBie data into CAFM systems, ensuring alignment with AIR and operational requirements.• Data Validation & Quality Assurance: Perform data validation, cleansing, and verification to ensure asset data integrity and usability for FM operations.•Work Order & PPM Governance: Establish and monitor work order workflows, PPM schedules, backlog management, and closure quality within CAFM.•SLA/KPI & Reporting Support: Develop dashboards and reports (Power BI / CAFM) to track performance, KPIs, asset status, and service delivery metrics.•System Governance & Compliance: Ensure CAFM processes align with SOPs, contract requirements, and audit expectations; maintain data governance and system controls.•User Training & Support: Train FMC teams and FMSP users on CAFM usage, workflows, reporting, and best practices.•Integration with Other Systems: Coordinate integration with ERP, BMS, IoT, and other digital platforms for seamless data flow and operational visibility.• Mobilization & Readiness Support: Support CAFM readiness during project mobilization, including asset data upload, testing, and system go-live.•Continuous Improvement: Identify system gaps, recommend enhancements, and support digital transformation initiatives for improved FM performance•Systems & Digital Tools : Proficiency in CMMS (e.g., Maximo), PMS procedures, KPI monitoring tools, and reporting dashboards, Document management systems (Share Point / EDMS).<br>EXPERIENCE:• Minimum 10+ years in Facilities Management• Experienced in CAFM platforms including Strong expertise in CAFM/CMMS systems (Maximo preferred), including asset hierarchy, work order management, PPM setup, and reporting.•Knowledge of BIM–FM integration, COBie, Asset Information Requirements (AIR), and data governance frameworks.•Understanding of FM operations, SLA/KPI structures, asset lifecycle management, and maintenance strategies.•Proficient in data validation, system configuration, reporting tools (Power BI), and digital FM workflows.•Familiar with ISO 41001 (FM), ISO 55001 (Asset Management), and digital asset management practices.•Adept at leveraging CAFM systems to improve operational efficiency, data accuracy, and service delivery.<br>EDUCATION & CERTIFICATION•Degree in Facilities Management, Engineering, Computer Science or related discipline•Facilities or Asset Management, Information Systems/BIM/Digital FM•CAFM vendor certification (e.g., Maximo, Archibus, Planon),ISO 41001.•ITIL , IBM Maximo certification / ISO 41001 / ISO 55001 awareness / BIM / COBie certification<br>If you are an experienced CAFM Consultant with a proven track record, we encourage you to apply and become part of our growing team.

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>Job Title: EPMS Engineer<br><br>Job Purpose<br><br>The EPMS Engineer is responsible for driving the resolution and closeout of all outstanding EPMS-related technical, functional, integration, testing, and commissioning issues. The role involves coordinating with engineering contractors, vendors, commissioning teams, operations personnel, and project stakeholders to ensure the EPMS is fully functional, compliant with project requirements, and ready for final handover.<br><br>Key Responsibilities<br><br>Issue Management and Closeout<br><br>Review, prioritize, and manage all EPMS punch list items and outstanding actions. Maintain a comprehensive EPMS issue tracker with owners, target dates, and status updates. Investigate technical issues, determine root causes, and coordinate corrective actions. Verify that all identified issues are resolved and formally closed.<br><br>Technical Support<br><br>Provide technical expertise on EPMS architecture, hardware, software, networking, and system integration. Review configuration settings, alarms, events, reports, dashboards, and monitoring functions. Support troubleshooting of communication issues between EPMS, SCADA, DCS, PLCs, protection relays, meters, and other integrated systems. Validate system performance against project specifications and operational requirements.<br><br>Testing and Verification<br><br>Develop and execute test procedures for issue verification and closeout. Witness and document retesting activities following corrective actions. Ensure all functional, integration, and reliability tests are successfully completed. Support SAT, commissioning, and performance testing activities.<br><br>Vendor and Contractor Coordination<br><br>Interface with EPMS suppliers, system integrators, OEMs, and EPC contractors. Monitor vendor action items and ensure timely resolution of defects. Review and approve technical submissions, software revisions, and configuration changes. Facilitate technical meetings to drive issue resolution.<br><br>Documentation and Handover<br><br>Ensure all as-built documentation is complete and accurate. Review operating procedures, maintenance manuals, and user guides. Verify closure of all comments from FAT, SAT, commissioning, and operational readiness reviews. Support final handover to operations and maintenance teams.<br><br>Reporting<br><br>Provide regular status reports on outstanding issues, risks, and mitigation plans. Highlight critical path items affecting project completion. Escalate unresolved technical issues to project management when required.<br><br>Qualifications<br><br>Education<br><br>Bachelor's Degree in Electrical Engineering, Power Systems Engineering, or a related discipline.<br><br>Experience<br><br>5–10+ years of experience in electrical power systems, SCADA, EMS, or EPMS projects. Experience with commissioning and troubleshooting electrical monitoring and control systems. Proven track record in managing punch lists and closeout activities during project execution.<br><br>Technical Skills<br><br>Knowledge of power system monitoring, protection, and control systems. Familiarity with communication protocols such as Modbus, IEC 61850, DNP3, OPC, and Ethernet networks. Experience with electrical substations, switchgear, protection relays, energy meters, and power management systems. Understanding of FAT, SAT, commissioning, and handover processes. Ability to analyze system logs, alarms, events, and performance data.<br><br>Soft Skills<br><br>Strong problem-solving and troubleshooting abilities. Excellent coordination and stakeholder management skills. Strong written and verbal communication. Ability to manage multiple issues and priorities in a fast-paced project environment.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

Position Overview<br><br>We are seeking an organized, dependable, and detail-oriented <strong>Remote Data Entry Administrator</strong> to support daily business operations. This entry-level position is responsible for entering and maintaining information, processing digital records, organizing documentation, updating spreadsheets and databases, and completing routine administrative assignments.<br><br>The ideal candidate is comfortable working with computers and digital information, follows procedures carefully, and consistently produces accurate work.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional role are encouraged to apply.<br><br>Key Responsibilities<br><br>Data Entry &amp; Administration<br><br><ul><li>Enter information into databases, spreadsheets, and internal systems.</li><li>Create and update records using approved source information.</li><li>Transfer data from forms, documents, and digital files.</li><li>Review entries for accuracy and completeness.</li><li>Maintain consistent formatting across records.</li><li>Process routine data updates and corrections.</li><li>Complete assigned work within established deadlines.</li><li>Maintain accurate processing records.<br><br></li></ul>Data Verification &amp; Quality Control<br><br><ul><li>Compare entered information with approved source documents.</li><li>Review records for missing, duplicate, or inconsistent information.</li><li>Perform routine accuracy and completeness checks.</li><li>Verify information according to established procedures.</li><li>Correct routine errors when authorized.</li><li>Flag unresolved discrepancies for additional review.</li><li>Help maintain accurate and reliable business data.<br><br></li></ul>Records Management<br><br><ul><li>Maintain organized electronic records and files.</li><li>Upload, label, categorize, and archive documents.</li><li>Follow established file-naming and storage procedures.</li><li>Maintain record indexes and processing logs.</li><li>Retrieve authorized records when requested.</li><li>Organize templates, forms, and reference materials.</li><li>Protect confidential and sensitive information.<br><br></li></ul>Administrative Support<br><br><ul><li>Prepare and update spreadsheets, forms, lists, and trackers.</li><li>Process routine administrative requests.</li><li>Maintain internal logs and shared records.</li><li>Organize digital folders and administrative resources.</li><li>Assist with shared inboxes when assigned.</li><li>Route documents and information to appropriate team members.</li><li>Complete additional clerical and administrative assignments.<br><br></li></ul>Workflow &amp; Task Coordination<br><br><ul><li>Track pending and completed assignments.</li><li>Update workflow and processing trackers.</li><li>Monitor routine deadlines and action items.</li><li>Follow up on assigned tasks.</li><li>Maintain basic activity logs.</li><li>Compile approved information for routine reports and summaries.</li><li>Provide progress updates when requested.<br><br></li></ul>Remote Team Communication<br><br><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal requests.</li><li>Coordinate information with team members and departments.</li><li>Request clarification when instructions are incomplete.</li><li>Report data or documentation issues promptly.</li><li>Participate in virtual meetings and training sessions.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to complete repetitive tasks accurately and consistently.</li><li>Clear written and verbal communication skills.</li><li>Ability to manage multiple routine assignments.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Microsoft Excel, Word, and Outlook.</li><li>Google Sheets, Docs, Drive, and Gmail.</li><li>Data-entry or database systems.</li><li>Administrative or clerical support.</li><li>Digital document-management platforms.</li><li>CRM or business-management systems.</li><li>Records processing and data verification.</li><li>Basic spreadsheet functions.</li><li>Remote collaboration tools.<br><br></li></ul>Skills developed through academic projects, internships, volunteer work, freelance assignments, customer service, retail, or other structured activities may also be relevant.<br><br>Skills &amp; Competencies<br><br><ul><li>Accurate data entry.</li><li>Data verification.</li><li>Attention to detail.</li><li>Administrative organization.</li><li>Records management.</li><li>Document processing.</li><li>Computer and typing proficiency.</li><li>Time management.</li><li>Dependability and consistency.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy structured, detail-focused work involving data, spreadsheets, records, and digital documents. You are accurate, organized, dependable, and comfortable completing assignments independently while following established procedures.<br><br>This position can provide a foundation for a career in <strong>data administration, data entry, records management, administrative support, or business operations</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering typing, data accuracy, spreadsheet basics, record verification, organization, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.

<strong>Company Description<br><br></strong>Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong><strong>Key Responsibilities<br><br></strong><strong>Telephone &amp; Communication Excellence<br><br></strong><ul><li>Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards.</li><li>Accurately route calls, take messages, and provide information in a courteous, clear, and professional manner.</li><li>Maintain a calm, polished, and welcoming tone at all times, regardless of call volume or complexity.</li><li>Handle guest wake-up calls and special call requests accurately and punctually.<br><br></li></ul><strong>Guest Assistance &amp; Service Support<br><br></strong><ul><li>Assist guests with general inquiries, hotel information, and service requests, ensuring timely follow-up.</li><li>Coordinate guest requests with relevant departments and track completion to ensure guest satisfaction.</li><li>Support service recovery by responding empathetically to guest concerns and escalating appropriately.<br><br></li></ul><strong>Emergency &amp; Safety Communication<br><br></strong><ul><li>Follow established emergency procedures and communication protocols in case of fire, medical incidents, or security situations.</li><li>Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure.</li><li>Maintain updated emergency contact lists and procedures.<br><br></li></ul><strong>Operational Accuracy &amp; Documentation<br><br></strong><ul><li>Record and relay messages accurately and confidentially.</li><li>Maintain call logs, wake-up call records, and other required documentation.</li><li>Update and maintain internal extension lists and contact directories.<br><br></li></ul><strong>Standards, Brand &amp; Compliance<br><br></strong><ul><li>Uphold Raffles communication, grooming, and service etiquette standards at all times.</li><li>Maintain strict confidentiality regarding guest information and sensitive situations.</li><li>Ensure compliance with hotel policies, safety procedures, and data protection requirements.</li><li>Participate in service culture training and continuous development programs.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Qualifications &amp; Experience:<br><br></strong><ul><li>Minimum 1–2 years of experience in PBX, Front Office, or Guest Services within a luxury or five-star hotel environment preferred.</li><li>Diploma or certificate in Hospitality or related field is an advantage.<br><br></li></ul><strong>Skills &amp; Competencies<br><br></strong><ul><li>Exceptional verbal communication and listening skills.</li><li>Clear, pleasant speaking voice with excellent diction.</li><li>Strong multitasking and time-management abilities.</li><li>High attention to detail and accuracy.</li><li>Ability to remain calm and professional under pressure.</li><li>Proficiency in telephone systems and basic computer applications.</li><li>Fluency in English required; additional languages are a strong advantage.<br><br></li></ul><strong>Personal Attributes<br><br></strong><ul><li>Polished, courteous, and professional demeanor.</li><li>Discreet, trustworthy, and service-oriented.</li><li>Calm, composed, and confident in emergency situations.</li><li>Flexible to work shifts, including nights, weekends, and holidays.</li><li>Passion for luxury hospitality and guest satisfaction.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>

<strong>Company Description<br><br></strong>Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong><strong>Key Responsibilities<br><br></strong><strong>Guest Arrival &amp; Departure Experience<br><br></strong><ul><li>Provide a warm, elegant, and personalized welcome to all guests, addressing them by name whenever possible.</li><li>Perform check-in and check-out procedures efficiently while ensuring accuracy, confidentiality, and attention to detail.</li><li>Anticipate guest needs and proactively offer assistance, upgrades, or tailored services in line with Raffles standards.</li><li>Ensure a seamless first and last impression that reflects the heritage and prestige of the Raffles brand.<br><br></li></ul><strong>Guest Relations &amp; Service Excellence<br><br></strong><ul><li>Handle guest inquiries, requests, and concerns with professionalism, empathy, and a solution-oriented approach.</li><li>Maintain comprehensive knowledge of hotel facilities, services, events, and local attractions to provide informed guidance.</li><li>Record and communicate guest preferences, special occasions, and feedback to personalize future stays.</li><li>Resolve service challenges promptly, escalating when necessary, while ensuring guest satisfaction and loyalty.<br><br></li></ul><strong>Operational Excellence<br><br></strong><ul><li>Ensure accurate room assignment, billing, and payment processing in compliance with hotel policies.</li><li>Maintain up-to-date guest profiles and reservations in the property management system.</li><li>Coordinate closely with Housekeeping, Concierge, Butler Service, Bell Desk, and other departments to ensure room readiness and guest satisfaction.</li><li>Adhere to cash handling procedures and audit standards at all times.<br><br></li></ul><strong>Standards, Etiquette &amp; Brand Representation<br><br></strong><ul><li>Uphold Raffles grooming, etiquette, and communication standards consistently.</li><li>Demonstrate refined body language, polished verbal skills, and cultural sensitivity in every interaction.</li><li>Act as a brand ambassador, promoting Raffles values, heritage, and service philosophy.<br><br></li></ul><strong>Compliance &amp; Professional Development<br><br></strong><ul><li>Ensure compliance with hotel safety, security, and confidentiality policies.</li><li>Protect guest privacy and handle sensitive information with discretion and integrity.</li><li>Participate in brand training, service culture programs, and continuous development initiatives.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Qualifications &amp; Experience:<br><br></strong><ul><li>Minimum 1–2 years of experience in Front Office or Guest Services within a luxury or five-star hotel environment preferred.</li><li>Degree or diploma in Hospitality Management or related field is an advantage.</li><li>Experience with hotel property management systems (Opera or equivalent preferred).<br><br></li></ul><strong>Skills &amp; Competencies<br><br></strong><ul><li>Excellent communication and interpersonal skills.</li><li>Strong attention to detail with high standards of accuracy.</li><li>Ability to multitask while maintaining composure and elegance under pressure.</li><li>Problem-solving mindset with a guest-centric approach.</li><li>Proficiency in Microsoft Office and hotel systems.</li><li>Fluency in English required; additional languages are highly desirable.<br><br></li></ul><strong>Personal Attributes<br><br></strong><ul><li>Genuine passion for luxury hospitality and guest service.</li><li>Polished, professional appearance and demeanor.</li><li>Warm, gracious, and confident personality.</li><li>Flexible and willing to work shifts, including weekends and holidays.</li><li>Trustworthy, discreet, and culturally aware.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>

<strong>Company Description<br><br></strong>Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.<br><br><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.<br><br><strong>Job Description<br><br></strong><strong>Key Responsibilities<br><br></strong><strong>Guest Recognition &amp; Personalization<br><br></strong><ul><li>Welcome and engage guests in a warm, refined, and genuine manner, ensuring recognition of returning guests, VIPs, and special occasions.</li><li>Proactively identify guest preferences, expectations, and emotional cues to personalize interactions and services.</li><li>Maintain detailed guest profiles, recording preferences, feedback, and notable interactions to enhance future stays.<br><br></li></ul><strong>Guest Experience Management<br><br></strong><ul><li>Serve as the primary point of contact for in-house guests, ensuring their comfort and satisfaction throughout the stay.</li><li>Handle guest feedback, requests, and concerns with empathy, professionalism, and a solutions-driven approach.</li><li>Follow up on service recovery actions to ensure issues are fully resolved and guests depart with a positive impression.</li><li>Coordinate bespoke amenities, surprises, and experiences in collaboration with Concierge, Butler Service, and F&amp;B teams.<br><br></li></ul><strong>VIP &amp; Special Handling<br><br></strong><ul><li>Coordinate arrival, in-house, and departure arrangements for VIPs, long-stay guests, and special-needs guests.</li><li>Ensure all VIP amenities, room setups, and personalized touches are delivered accurately and on time.</li><li>Act as a liaison between guests and hotel management, escalating feedback or concerns when appropriate.<br><br></li></ul><strong>Coordination &amp; Communication<br><br></strong><ul><li>Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food &amp; Beverage to ensure seamless service delivery.</li><li>Communicate guest preferences and special instructions clearly across departments.</li><li>Participate in daily briefings to share guest insights and service priorities.<br><br></li></ul><strong>Standards, Etiquette &amp; Brand Representation<br><br></strong><ul><li>Uphold Raffles grooming, etiquette, and communication standards at all times.</li><li>Demonstrate impeccable manners, cultural sensitivity, and emotional intelligence befitting a luxury heritage brand.</li><li>Represent the values, history, and service culture of Raffles Hotels &amp; Resorts in every guest interaction.<br><br></li></ul><strong>Compliance &amp; Continuous Improvement<br><br></strong><ul><li>Ensure confidentiality and discretion when handling guest information and situations.</li><li>Adhere to hotel policies, safety procedures, and brand standards.</li><li>Participate in service culture training, brand programs, and continuous improvement initiatives.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Qualifications &amp; Experience:<br><br></strong><ul><li>Minimum 2–3 years of experience in Guest Relations, Front Office, or Guest Experience roles within a luxury or five-star hotel environment.</li><li>Degree or diploma in Hospitality Management or related field preferred.</li><li>Experience with property management systems (Opera or equivalent) is an advantage.<br><br></li></ul><strong>Skills &amp; Competencies<br><br></strong><ul><li>Exceptional interpersonal and communication skills.</li><li>High emotional intelligence with the ability to read and respond to guest needs.</li><li>Strong problem-solving and service recovery skills.</li><li>Excellent organizational ability and attention to detail.</li><li>Proficiency in Microsoft Office and hotel systems.</li><li>Fluency in English required; additional languages are a strong advantage.<br><br></li></ul><strong>Personal Attributes<br><br></strong><ul><li>Naturally warm, gracious, and guest-focused personality.</li><li>Polished, elegant appearance and professional demeanor.</li><li>Calm, confident, and composed under pressure.</li><li>Flexible and able to work shifts, including weekends and holidays.</li><li>Discreet, trustworthy, and service-oriented.<br><br></li></ul>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul>